A global manufacturing business in Greater Manchester are looking for a dynamic and proactive EHS Advisor to join them on a permanent basis. The main purpose of the role will be to work with employees to establish a safe environment and reduce the environmental impact throughout the overall site. The opportunity reports to a central function with a dotted line to the Site Manager and is a blend of operational EHS (factory walk arounds, audits, workshops) and strategic medium-long terms EHS planning and reporting. Key tasks will include: Ensuring that risk assessments, task and COSHH risk assessments, environmental impact assessments, fire safety inspections/audits and other statutory inspections are up to date, reviewed and followed by corrective action. To provide EHS & risk assessment training to support these processes as required. Leading on incident and accident investigations for any safety incidents and escalate if required Internal and External EHS reporting, audits to ensuring compliance to 14001 and 45001 To be considered for this opportunity candidates will need to have held a Health and Safety position previously within a manufacturing, distribution or other safety critical operation. Qualification to NEBOSH Certificate/Diploma level is required and other related qualifications in safety, auditing or environmental would be advantageous. Experience of chemical handling and relevant legislation (ISO14001, ISO18001) is also desirable. Hours: The role is site based 5 days a week on a 36 hour week with flexi start and finish time. Benefits: 34 days total holiday, private healthcare, x4 salary life insurance and a pension scheme up to 9%.
Dec 13, 2025
Full time
A global manufacturing business in Greater Manchester are looking for a dynamic and proactive EHS Advisor to join them on a permanent basis. The main purpose of the role will be to work with employees to establish a safe environment and reduce the environmental impact throughout the overall site. The opportunity reports to a central function with a dotted line to the Site Manager and is a blend of operational EHS (factory walk arounds, audits, workshops) and strategic medium-long terms EHS planning and reporting. Key tasks will include: Ensuring that risk assessments, task and COSHH risk assessments, environmental impact assessments, fire safety inspections/audits and other statutory inspections are up to date, reviewed and followed by corrective action. To provide EHS & risk assessment training to support these processes as required. Leading on incident and accident investigations for any safety incidents and escalate if required Internal and External EHS reporting, audits to ensuring compliance to 14001 and 45001 To be considered for this opportunity candidates will need to have held a Health and Safety position previously within a manufacturing, distribution or other safety critical operation. Qualification to NEBOSH Certificate/Diploma level is required and other related qualifications in safety, auditing or environmental would be advantageous. Experience of chemical handling and relevant legislation (ISO14001, ISO18001) is also desirable. Hours: The role is site based 5 days a week on a 36 hour week with flexi start and finish time. Benefits: 34 days total holiday, private healthcare, x4 salary life insurance and a pension scheme up to 9%.
Working hours:35 hours per week, Monday to Friday Duration:Permanent Location:Brighton Job Ref:203590 About the role Ansvar, who are proudly part of Benefact Group, are looking for a Underwriting Team Leader to join our Brighton office. To work with the Bespoke Team Underwriting Manager to deliver the business plan in relation to schemes, providing high level decisions and advice to enable the delivery of UW strategy, quality and performance whilst managing the day-to-day activities and performance of the Schemes team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Manage the team to deliver on team and individual objectives, ensuring sustainable profitable growth and retention of business in accordance with Underwriting strategy and in line with Ansvar Business Plan Work collaboratively across the business to support the acquisition and implementation of new schemes, and oversee the administration of existing schemes. Alongside the Bespoke Team Underwriting Manager, management of relationships to support the implementation, growth and profitability of potential and existing schemes, including broker visits. Contribute to the monitoring and reviewing of systems and processes and support the implementation of initiatives to improve team capability and performance. Plan, prioritise and manage individual and team workflow effectively to deliver outstanding service Set and monitor individual and team targets on an annual, weekly and daily basis to maximise team performance and meet objectives Manage team performance in line with Underwriting capability framework, supporting team members to identify and address development needs and ensuring appropriate stretch. Own caseload of underwriting work to undertaken, which may fluctuate with team requirements Act as referral point for the team providing coaching, training in an appropriate time frame Conduct audits and provide feedback, coaching and training as appropriate Deal effectively with escalations within the team working with other underwriting teams where relevant Ensure that appropriate risk management frameworks are embedded within the team Identify and resolve all escalated customer complaints in line with regulatory/company guidelines Provide managerial support by acting flexibly across the areas of the business providing customer support What you'll need to have Commercial underwriting experience, with significant trading and negotiation experience Experience of effective stakeholder management within a commercial environment Experience of analysing data and MI reporting Confident and influential communicator with the ability to negotiate at all levels both internally and externally What makes you stand out Minimum Dip CII qualified or working towards within an agreed timeframe Experience of managing a successful underwriting/customer service team within an Insurance/Financial services Previous experience working within a commercial scheme environment What we offer A competitive salary - let's discuss it Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme between 6% and 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme An array of health and wellbeing benefits, including private healthcare, income protection and life assurance £200 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ansvar specialise in insurance to the third sector. We cover thousands of risks in the UK, and unlike other insurers, our products are specifically designed for the niches we insure. Driven by our values of empathy, professionalism and trust, we hold a genuine desire to positively impact the communities we help protect. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Dec 13, 2025
Full time
Working hours:35 hours per week, Monday to Friday Duration:Permanent Location:Brighton Job Ref:203590 About the role Ansvar, who are proudly part of Benefact Group, are looking for a Underwriting Team Leader to join our Brighton office. To work with the Bespoke Team Underwriting Manager to deliver the business plan in relation to schemes, providing high level decisions and advice to enable the delivery of UW strategy, quality and performance whilst managing the day-to-day activities and performance of the Schemes team. Why join us? Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's 15 Best Big Companies to Work For in 2025, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes. What you'll be doing Manage the team to deliver on team and individual objectives, ensuring sustainable profitable growth and retention of business in accordance with Underwriting strategy and in line with Ansvar Business Plan Work collaboratively across the business to support the acquisition and implementation of new schemes, and oversee the administration of existing schemes. Alongside the Bespoke Team Underwriting Manager, management of relationships to support the implementation, growth and profitability of potential and existing schemes, including broker visits. Contribute to the monitoring and reviewing of systems and processes and support the implementation of initiatives to improve team capability and performance. Plan, prioritise and manage individual and team workflow effectively to deliver outstanding service Set and monitor individual and team targets on an annual, weekly and daily basis to maximise team performance and meet objectives Manage team performance in line with Underwriting capability framework, supporting team members to identify and address development needs and ensuring appropriate stretch. Own caseload of underwriting work to undertaken, which may fluctuate with team requirements Act as referral point for the team providing coaching, training in an appropriate time frame Conduct audits and provide feedback, coaching and training as appropriate Deal effectively with escalations within the team working with other underwriting teams where relevant Ensure that appropriate risk management frameworks are embedded within the team Identify and resolve all escalated customer complaints in line with regulatory/company guidelines Provide managerial support by acting flexibly across the areas of the business providing customer support What you'll need to have Commercial underwriting experience, with significant trading and negotiation experience Experience of effective stakeholder management within a commercial environment Experience of analysing data and MI reporting Confident and influential communicator with the ability to negotiate at all levels both internally and externally What makes you stand out Minimum Dip CII qualified or working towards within an agreed timeframe Experience of managing a successful underwriting/customer service team within an Insurance/Financial services Previous experience working within a commercial scheme environment What we offer A competitive salary - let's discuss it Hybrid working Group Personal Pension - up to 12% employer contribution Generous annual bonus scheme between 6% and 24% 25 days annual leave plus bank holidays, and a holiday buy and sell scheme An array of health and wellbeing benefits, including private healthcare, income protection and life assurance £200 annual personal grant to a charity of your choice Encouraged to take at least one volunteering day per year Employee Assistance Programme Full study support to gain professional qualifications Access to virtual GP Enhanced maternity and paternity pay About us Ansvar specialise in insurance to the third sector. We cover thousands of risks in the UK, and unlike other insurers, our products are specifically designed for the niches we insure. Driven by our values of empathy, professionalism and trust, we hold a genuine desire to positively impact the communities we help protect. Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade , having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size. We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better. At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know. Directory of Social Change's UK Guides to Company Giving 2017-26
Job Title: Quality Manager Location: Ashington, Northumberland Contract Type: Permanent / Full Time We re working with a leading manufacturer seeking a Quality Manager to join their team based in Ashington on a Full time, permanent basis. As Quality Manager, you ll oversee audits, product release, and continuous improvement to keep operations at the highest level. About the Company This business operates in a highly regulated environment and is known for its commitment to innovation and quality. You ll join a team that values technical expertise, continuous improvement, and collaboration. Benefits include: Annual bonus scheme 2x Death in Service cover Private medical insurance Enhanced pension contributions 25 days holiday plus bank holidays The Role Quality Manager The Quality Manager will play a crucial role in managing and implementing improvements to the QA system in support of ISO and EU (GMP) regulatory requirements. Key Responsibilities: Maintain audit-ready Quality Management System (QMS). Ensure compliance with ISO and cGMP requirements. Lead continuous improvement projects. Manage Non-Conformance investigations and corrective actions. Oversee testing of raw materials and finished products. Conduct batch record reviews and product releases. Manage internal audits and support external/supplier audits. Lead customer and regulatory audits. About You The ideal Quality Manager will possess a Bachelor s Degree in a scientific area and a minimum of 5 years experience in a senior Quality role within a manufacturing environment. You will ideally have: Thorough knowledge of ISO quality systems and validation principles. Understanding and application of QMS processes, tools, and techniques. Sound working knowledge of ISO9001 and GMP requirements. Auditor qualifications essential, Lead Auditor status preferred. Experience in validation of systems and processes. We re committed to promoting inclusive opportunities. If you re excited about this Quality Manager role but don t meet every single requirement, we still encourage you to apply your unique perspective could be exactly what they re looking for.
Dec 13, 2025
Full time
Job Title: Quality Manager Location: Ashington, Northumberland Contract Type: Permanent / Full Time We re working with a leading manufacturer seeking a Quality Manager to join their team based in Ashington on a Full time, permanent basis. As Quality Manager, you ll oversee audits, product release, and continuous improvement to keep operations at the highest level. About the Company This business operates in a highly regulated environment and is known for its commitment to innovation and quality. You ll join a team that values technical expertise, continuous improvement, and collaboration. Benefits include: Annual bonus scheme 2x Death in Service cover Private medical insurance Enhanced pension contributions 25 days holiday plus bank holidays The Role Quality Manager The Quality Manager will play a crucial role in managing and implementing improvements to the QA system in support of ISO and EU (GMP) regulatory requirements. Key Responsibilities: Maintain audit-ready Quality Management System (QMS). Ensure compliance with ISO and cGMP requirements. Lead continuous improvement projects. Manage Non-Conformance investigations and corrective actions. Oversee testing of raw materials and finished products. Conduct batch record reviews and product releases. Manage internal audits and support external/supplier audits. Lead customer and regulatory audits. About You The ideal Quality Manager will possess a Bachelor s Degree in a scientific area and a minimum of 5 years experience in a senior Quality role within a manufacturing environment. You will ideally have: Thorough knowledge of ISO quality systems and validation principles. Understanding and application of QMS processes, tools, and techniques. Sound working knowledge of ISO9001 and GMP requirements. Auditor qualifications essential, Lead Auditor status preferred. Experience in validation of systems and processes. We re committed to promoting inclusive opportunities. If you re excited about this Quality Manager role but don t meet every single requirement, we still encourage you to apply your unique perspective could be exactly what they re looking for.
Asset Management, Compliance & Regulatory, Risk Management Join Macquarie Asset Management's Credit and Insurance Risk team, where we support the Insurance businesses by providing expert risk guidance on transactions, new products and opportunities. Our team implements a robust risk management framework, ensuring internal controls are designed and operate effectively. Based in London, we work closely with a diverse range of stakeholders across the Insurance businesses globally, reinforcing a culture of risk management and continuous improvement. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As Manager in the Credit and Insurance Risk team, you will support the development and implementation of risk strategy for Macquarie Asset Management's Insurance businesses. You will provide advisory and guidance on risk management frameworks and policy, assist with incident management and operational risk investigations, and prepare risk reporting for Senior Management and Boards. You will contribute to divisional risk assessments, conduct deep dive reviews of internal controls, and prepare risk training materials. Your role will also involve supporting presentations to investors and external stakeholders, working closely with the Global Risk Lead for Insurance and business teams. What you offer At least 5-6 years of relevant experience in developing or executing non financial risk management frameworks, ideally within an alternative investment manager, fixed income manager, or insurance company Proven ability to perform in a fast paced, output focused environment as a well organised self starter with a flexible, can do attitude Experience and exposure to derivatives trading, trading environments, and technology No prior actuarial experience is required; however a good understanding of modelling mechanics will set you apart from other applicants. Comfortable with complexity and new processes, with the ability to think through risks and controls from first principles Strong understanding of business control environments and technology, with prior experience in risk management, operational risk, or internal audit Excellent analytical, lateral thinking and communication skills, with the ability to build strong relationships and confidently present to stakeholders Ability to autonomously lead deep dive risk and control assurance reviews, provide risk advice on projects, and synthesise complex information into key messages We love hearing from anyone inspired to build a better future with us. If you're excited about the role or about working at Macquarie we encourage you to apply. What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave. 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers. Paid fertility leave for those undergoing or supporting fertility treatment. 2 days of paid volunteer leave and donation matching. Access to a wide range of salary sacrificing options. Benefits and initiatives to support your physical, mental and financial wellbeing, including comprehensive medical and life insurance cover. Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services. Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription. Access to company funded emergency and backup dependent care services. Recognition and service awards. Hybrid and flexible working arrangements, dependent on role. Reimbursement for work from home equipment. Macquarie Asset Management is a global asset manager that aims to deliver positive impact. We're trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Dec 13, 2025
Full time
Asset Management, Compliance & Regulatory, Risk Management Join Macquarie Asset Management's Credit and Insurance Risk team, where we support the Insurance businesses by providing expert risk guidance on transactions, new products and opportunities. Our team implements a robust risk management framework, ensuring internal controls are designed and operate effectively. Based in London, we work closely with a diverse range of stakeholders across the Insurance businesses globally, reinforcing a culture of risk management and continuous improvement. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play? As Manager in the Credit and Insurance Risk team, you will support the development and implementation of risk strategy for Macquarie Asset Management's Insurance businesses. You will provide advisory and guidance on risk management frameworks and policy, assist with incident management and operational risk investigations, and prepare risk reporting for Senior Management and Boards. You will contribute to divisional risk assessments, conduct deep dive reviews of internal controls, and prepare risk training materials. Your role will also involve supporting presentations to investors and external stakeholders, working closely with the Global Risk Lead for Insurance and business teams. What you offer At least 5-6 years of relevant experience in developing or executing non financial risk management frameworks, ideally within an alternative investment manager, fixed income manager, or insurance company Proven ability to perform in a fast paced, output focused environment as a well organised self starter with a flexible, can do attitude Experience and exposure to derivatives trading, trading environments, and technology No prior actuarial experience is required; however a good understanding of modelling mechanics will set you apart from other applicants. Comfortable with complexity and new processes, with the ability to think through risks and controls from first principles Strong understanding of business control environments and technology, with prior experience in risk management, operational risk, or internal audit Excellent analytical, lateral thinking and communication skills, with the ability to build strong relationships and confidently present to stakeholders Ability to autonomously lead deep dive risk and control assurance reviews, provide risk advice on projects, and synthesise complex information into key messages We love hearing from anyone inspired to build a better future with us. If you're excited about the role or about working at Macquarie we encourage you to apply. What we offer 1 wellbeing leave day per year and a minimum of 25 days of annual leave. 26 weeks' paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks' paid leave for secondary caregivers. Paid fertility leave for those undergoing or supporting fertility treatment. 2 days of paid volunteer leave and donation matching. Access to a wide range of salary sacrificing options. Benefits and initiatives to support your physical, mental and financial wellbeing, including comprehensive medical and life insurance cover. Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services. Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription. Access to company funded emergency and backup dependent care services. Recognition and service awards. Hybrid and flexible working arrangements, dependent on role. Reimbursement for work from home equipment. Macquarie Asset Management is a global asset manager that aims to deliver positive impact. We're trusted by institutions, pension funds, governments, and individuals to manage billions in assets globally. We provide access to specialist investment expertise across a range of capabilities including fixed income, equities, multi asset solutions, private credit, infrastructure, green investments, natural assets, real estate, and asset finance. Our commitment to diversity, equity and inclusion We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply regardless of their identity, including age, disability, neurodiversity, gender (including gender identity or expression), sexual orientation, marriage or civil partnership, pregnancy, parental status, race (including ethnic or national origin), religion or belief, or socio economic background. We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals as required during the recruitment process and in the course of employment. If you require additional assistance, please let us know during the application process.
Lusona Consultancy (Financial) Limited
City, Glasgow
Manager - Finance Risk Advisory (Insurance / Asset & Wealth Management) Glasgow or Edinburgh Up to £72,000 + Car Allowance + Bonus + Benefits (DOE) Permanent Consulting Financial Services One of the world's leading professional services firms is expanding its Risk Advisory practice across Scotland and is looking for a strong Manager to join their Financial Services team. If you're a qualified accountant or FS risk specialist with experience in Asset & Wealth Management or Insurance-or you've audited these sectors within a Big 4 environment-this is a strategic move that will genuinely accelerate your career. This is full on client facing consulting. No BAU. No repetitive cycles. Just high impact projects across risk, controls, regulation, and transformation, where your technical background becomes your edge. The Opportunity This team works at the sharp end of the FS sector-helping major insurers, asset managers, and wealth firms navigate regulatory change, strengthen controls, and manage risk. You'll gain broader exposure, faster progression, and bigger client impact than any industry role can offer. Ideal for someone who wants to: Move from Audit/Finance/Internal Controls into advisory Step out of siloed work and into varied client projects Operate with more autonomy and visibility Build a consulting career within a global brand What You'll Be Doing You'll lead and deliver projects across: Risk & Controls - ICFR/SOx, financial reporting controls, governance frameworks Internal Audit - planning, delivery, reporting Regulatory Advisory - Consumer Duty, prudential, conduct, regulatory change Operational & Risk Transformation - target operating models, process enhancement Broader assurance and risk engagements across FS clients You'll also manage stakeholders, mentor junior team members, and shape solutions for clients. Who They're Looking For Essential: Accountant, Internal Auditor/Controls, Finance Change or Risk professional Experience in Risk, Internal Controls, Internal Audit, Finance, or FS Audit Sector exposure to Asset & Wealth Management and/or Insurance Strong communication and stakeholder engagement skills Ability to manage multiple projects and adapt quickly to new environments Nice to have: SOx/ICFR experience Understanding of FS regulatory frameworks Experience leading small teams or workstreams The Package Up to £72,000 (DOE) Car allowance Bonus Comprehensive benefits Hybrid working in Glasgow or Edinburgh Market leading development and progression opportunities Want to make the jump into high impact consulting? If you're looking for a platform where your technical FS background translates into real advisory influence, this is the move. Apply now or contact me directly for a confidential discussion at
Dec 12, 2025
Full time
Manager - Finance Risk Advisory (Insurance / Asset & Wealth Management) Glasgow or Edinburgh Up to £72,000 + Car Allowance + Bonus + Benefits (DOE) Permanent Consulting Financial Services One of the world's leading professional services firms is expanding its Risk Advisory practice across Scotland and is looking for a strong Manager to join their Financial Services team. If you're a qualified accountant or FS risk specialist with experience in Asset & Wealth Management or Insurance-or you've audited these sectors within a Big 4 environment-this is a strategic move that will genuinely accelerate your career. This is full on client facing consulting. No BAU. No repetitive cycles. Just high impact projects across risk, controls, regulation, and transformation, where your technical background becomes your edge. The Opportunity This team works at the sharp end of the FS sector-helping major insurers, asset managers, and wealth firms navigate regulatory change, strengthen controls, and manage risk. You'll gain broader exposure, faster progression, and bigger client impact than any industry role can offer. Ideal for someone who wants to: Move from Audit/Finance/Internal Controls into advisory Step out of siloed work and into varied client projects Operate with more autonomy and visibility Build a consulting career within a global brand What You'll Be Doing You'll lead and deliver projects across: Risk & Controls - ICFR/SOx, financial reporting controls, governance frameworks Internal Audit - planning, delivery, reporting Regulatory Advisory - Consumer Duty, prudential, conduct, regulatory change Operational & Risk Transformation - target operating models, process enhancement Broader assurance and risk engagements across FS clients You'll also manage stakeholders, mentor junior team members, and shape solutions for clients. Who They're Looking For Essential: Accountant, Internal Auditor/Controls, Finance Change or Risk professional Experience in Risk, Internal Controls, Internal Audit, Finance, or FS Audit Sector exposure to Asset & Wealth Management and/or Insurance Strong communication and stakeholder engagement skills Ability to manage multiple projects and adapt quickly to new environments Nice to have: SOx/ICFR experience Understanding of FS regulatory frameworks Experience leading small teams or workstreams The Package Up to £72,000 (DOE) Car allowance Bonus Comprehensive benefits Hybrid working in Glasgow or Edinburgh Market leading development and progression opportunities Want to make the jump into high impact consulting? If you're looking for a platform where your technical FS background translates into real advisory influence, this is the move. Apply now or contact me directly for a confidential discussion at
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Delivery Manager to join our growing Software Development team. The Delivery Manager is accountable for ensuring development teams meet their delivery commitments and for clearly communicating progress to enable Product Delivery to support the organisation's short- and long-term objectives. Acting as a key facilitator for both the Product Owner and the team, the Delivery Manager works to remove impediments that could hinder sprint goals. The role focuses on fostering creativity and productivity within the team while ensuring achievements are visible to stakeholders. Additionally, the Delivery Manager provides guidance to the Product Owner on how to maximise return on investment for the team. Day to Day You'll Be: Delivery: Driving teams towards delivery commitments Effective coordination of work throughout the release Consistent and ongoing approach to planning, estimating, managing uncertainty, metrics and measurements Solve issues and remove impediments to delivery Effective stakeholder management through proactive communication and regular, consistent reporting Effective budget management within the constraints of the project Practice: Collaborating with Delivery Managers to define the future of TransUnion's delivery practice and working together to implement that vision Call out, challenge and improve processes that introduce inefficiencies and slow the pace of deliveries Ensuring effective agile processes are in place to enable delivery Coaching and supporting the team Key Tasks: Manages, directs, and coordinates one or more segments of the organization's product development functions Estimates delivery timescales, develops and manages the development and release plans, and communicates progress effectively. Manages the development and implementation of general operating policies, processes and procedures for the organisation and leads on projects Uses best practices and knowledge of internal and external business issues to improve products/services or processes Engages with key stakeholders to drive development and completion of projects, aligning with business strategy, Group policies and regulatory requirements Provides support and leadership where appropriate on specific projects, method changes or systems developments May train/mentor junior staff Educated to degree level or equivalent experience Essential Skills & Experience: Understand fundamentals of iterative development Understand software development life cycle processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/business Understand the value of commitments to delivery made by a development team Understand incremental delivery and the value of metrics Understand backlog tracking, burn down metrics, velocity, and task definition Familiarity with common Agile practices, service-oriented environments, and development and testing practices Ability to understand technical issues at a high level Experience of audit and compliance within own function Proven Scrum Master/PM Experience of working in a Software Development environment in a medium to large company Working in an agile team Desirable Skills & Experience: Experience of working in a regulated environment Able to communicate effectively with stakeholders at all levels Logical and analytical approach Organised Effective leadership skills, able to motivate and empower others Good assertiveness skills Good conflict resolution skills Strong attention to detail Self-motivated Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title IT Sr Proj Mgr, IS Projects
Dec 12, 2025
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a Delivery Manager to join our growing Software Development team. The Delivery Manager is accountable for ensuring development teams meet their delivery commitments and for clearly communicating progress to enable Product Delivery to support the organisation's short- and long-term objectives. Acting as a key facilitator for both the Product Owner and the team, the Delivery Manager works to remove impediments that could hinder sprint goals. The role focuses on fostering creativity and productivity within the team while ensuring achievements are visible to stakeholders. Additionally, the Delivery Manager provides guidance to the Product Owner on how to maximise return on investment for the team. Day to Day You'll Be: Delivery: Driving teams towards delivery commitments Effective coordination of work throughout the release Consistent and ongoing approach to planning, estimating, managing uncertainty, metrics and measurements Solve issues and remove impediments to delivery Effective stakeholder management through proactive communication and regular, consistent reporting Effective budget management within the constraints of the project Practice: Collaborating with Delivery Managers to define the future of TransUnion's delivery practice and working together to implement that vision Call out, challenge and improve processes that introduce inefficiencies and slow the pace of deliveries Ensuring effective agile processes are in place to enable delivery Coaching and supporting the team Key Tasks: Manages, directs, and coordinates one or more segments of the organization's product development functions Estimates delivery timescales, develops and manages the development and release plans, and communicates progress effectively. Manages the development and implementation of general operating policies, processes and procedures for the organisation and leads on projects Uses best practices and knowledge of internal and external business issues to improve products/services or processes Engages with key stakeholders to drive development and completion of projects, aligning with business strategy, Group policies and regulatory requirements Provides support and leadership where appropriate on specific projects, method changes or systems developments May train/mentor junior staff Educated to degree level or equivalent experience Essential Skills & Experience: Understand fundamentals of iterative development Understand software development life cycle processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team/business Understand the value of commitments to delivery made by a development team Understand incremental delivery and the value of metrics Understand backlog tracking, burn down metrics, velocity, and task definition Familiarity with common Agile practices, service-oriented environments, and development and testing practices Ability to understand technical issues at a high level Experience of audit and compliance within own function Proven Scrum Master/PM Experience of working in a Software Development environment in a medium to large company Working in an agile team Desirable Skills & Experience: Experience of working in a regulated environment Able to communicate effectively with stakeholders at all levels Logical and analytical approach Organised Effective leadership skills, able to motivate and empower others Good assertiveness skills Good conflict resolution skills Strong attention to detail Self-motivated Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title IT Sr Proj Mgr, IS Projects
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Dec 12, 2025
Full time
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
About the Role The Team At OSTTRA, we are passionate about our clients and are looking for a Customer Success Representative ready to join our growing global team. The successful candidate will be a dedicated customer advocate who possesses excellent communication skills, can autonomously manage complex issues, and drive maximum value and success for existing clients. This role will focus on the overall post-sales relationship with our strategic and new customers. This includes growing adoption, customer education, and identifying improvement opportunities while maintaining high levels of satisfaction. For more regarding OSTTRA, please visit: Responsibilities and Impact OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post-trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators, and insurance companies. Our products and services have become deeply embedded in the systems and workflows of many of our customers. We have a track record of innovation, leveraging leading technologies, industry expertise, and strong relationships with market participants. In this role, you'll be instrumental in ensuring our customers achieve their desired outcomes and maximize the value from their OSTTRA solutions. Your key responsibilities will include: Proactive Customer Engagement: Develop and maintain strong, long-lasting relationships with a portfolio of strategic and new customers, serving as their primary point of contact post-sale. Driving Adoption & Value: Guide customers through onboarding, training, and ongoing engagement to ensure full utilization and adoption of OSTTRA's platforms and services. Strategic Account Growth: Identify opportunities for expanded product usage and collaborate with the sales team on potential upsell and cross-sell initiatives. Customer Advocacy & Feedback: Collect, analyze, and communicate customer feedback to internal product and engineering teams, actively contributing to product development and improvements. Issue Resolution & Escalation: Act as a central point of contact for customer inquiries and complex issues, coordinating with support, product, and technical teams to ensure timely and effective resolution. Product Expertise: Become a subject matter expert on OSTTRA's platforms, providing guidance and best practices to customers. Performance Monitoring: Utilize data and analytics to monitor customer health, usage patterns, and identify areas for intervention or growth. What's in it for you Opportunity for Growth: Network across a wide range of sales and business-focused teams, with ample opportunities for professional development, training, and mentorship. Dynamic Environment: Gain exposure to rapid changes in Global Derivative Markets and their effect on Fintech. Building Relationships: Forge strong customer relationships with key industry participants. Impactful Work: Directly contribute to the success of our global financial market infrastructure. Collaborative Culture: Join a supportive and innovative team dedicated to client success and continuous learning. What We're Looking For Financial Market Knowledge: A sound understanding of financial markets and market participants. Experience: Over 5 years in a related function with direct customer advocacy and engagement experience in software post-sales or professional services. Platform Familiarity: Experience with at least one of OSTTRA's platforms (Trade Manager, MarkitWire, TradeServ and etc.) Presentation Skills: Proven experience in running presentations for clients. Language Fluency: Fluency in English is required; one or more additional languages is a plus. Exceptional Communication: Outstanding verbal, written, social, and interpersonal skills, with expertise in building long-term strategic relationships. Client Services Orientation: Strong listening, critical thinking, analytical skills, and a high degree of empathy. Team Player: An active team player who thrives in a multi-tasking environment, can adjust priorities on the fly, and maintains strong attention to detail. Data Acumen: Experience and/or interest in data analytics tools and utilizing data to monitor customer usage and identify adoption opportunities is a plus. Problem-Solving: Demonstrated ability to analyze complex situations, identify root causes, and propose effective solutions. Time Management & Organization: Capacity to manage multiple priorities and deadlines effectively in a fast-paced environment. Self-Motivated & Proactive: A driven individual who takes initiative and anticipates customer needs. About OSTTRA Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at . What's In It For You Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - %20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 319465 Posted On: 2025-11-26 Location: London, United Kingdom
Dec 12, 2025
Full time
About the Role The Team At OSTTRA, we are passionate about our clients and are looking for a Customer Success Representative ready to join our growing global team. The successful candidate will be a dedicated customer advocate who possesses excellent communication skills, can autonomously manage complex issues, and drive maximum value and success for existing clients. This role will focus on the overall post-sales relationship with our strategic and new customers. This includes growing adoption, customer education, and identifying improvement opportunities while maintaining high levels of satisfaction. For more regarding OSTTRA, please visit: Responsibilities and Impact OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post-trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators, and insurance companies. Our products and services have become deeply embedded in the systems and workflows of many of our customers. We have a track record of innovation, leveraging leading technologies, industry expertise, and strong relationships with market participants. In this role, you'll be instrumental in ensuring our customers achieve their desired outcomes and maximize the value from their OSTTRA solutions. Your key responsibilities will include: Proactive Customer Engagement: Develop and maintain strong, long-lasting relationships with a portfolio of strategic and new customers, serving as their primary point of contact post-sale. Driving Adoption & Value: Guide customers through onboarding, training, and ongoing engagement to ensure full utilization and adoption of OSTTRA's platforms and services. Strategic Account Growth: Identify opportunities for expanded product usage and collaborate with the sales team on potential upsell and cross-sell initiatives. Customer Advocacy & Feedback: Collect, analyze, and communicate customer feedback to internal product and engineering teams, actively contributing to product development and improvements. Issue Resolution & Escalation: Act as a central point of contact for customer inquiries and complex issues, coordinating with support, product, and technical teams to ensure timely and effective resolution. Product Expertise: Become a subject matter expert on OSTTRA's platforms, providing guidance and best practices to customers. Performance Monitoring: Utilize data and analytics to monitor customer health, usage patterns, and identify areas for intervention or growth. What's in it for you Opportunity for Growth: Network across a wide range of sales and business-focused teams, with ample opportunities for professional development, training, and mentorship. Dynamic Environment: Gain exposure to rapid changes in Global Derivative Markets and their effect on Fintech. Building Relationships: Forge strong customer relationships with key industry participants. Impactful Work: Directly contribute to the success of our global financial market infrastructure. Collaborative Culture: Join a supportive and innovative team dedicated to client success and continuous learning. What We're Looking For Financial Market Knowledge: A sound understanding of financial markets and market participants. Experience: Over 5 years in a related function with direct customer advocacy and engagement experience in software post-sales or professional services. Platform Familiarity: Experience with at least one of OSTTRA's platforms (Trade Manager, MarkitWire, TradeServ and etc.) Presentation Skills: Proven experience in running presentations for clients. Language Fluency: Fluency in English is required; one or more additional languages is a plus. Exceptional Communication: Outstanding verbal, written, social, and interpersonal skills, with expertise in building long-term strategic relationships. Client Services Orientation: Strong listening, critical thinking, analytical skills, and a high degree of empathy. Team Player: An active team player who thrives in a multi-tasking environment, can adjust priorities on the fly, and maintains strong attention to detail. Data Acumen: Experience and/or interest in data analytics tools and utilizing data to monitor customer usage and identify adoption opportunities is a plus. Problem-Solving: Demonstrated ability to analyze complex situations, identify root causes, and propose effective solutions. Time Management & Organization: Capacity to manage multiple priorities and deadlines effectively in a fast-paced environment. Self-Motivated & Proactive: A driven individual who takes initiative and anticipates customer needs. About OSTTRA Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at . What's In It For You Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - %20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 319465 Posted On: 2025-11-26 Location: London, United Kingdom
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
Dec 12, 2025
Full time
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
Security Contracts Manager - £58,000 - North London I Am Currently Representing an FM Company that has been established for over 30 Years, Specialising in Facility Management and Project Works. This Company Employs Engineers Across the Fire & Security Division and covers the Heart of London. With A Friendly, Family, Hardworking Ethos and Internal Culture, This Company Has A Low Turnover Of Staff, Which Is a Testament to Their Employee Commitment. About The Role You Will Be Working Directly with The Senior Contract Manager on Their Council Contracts Around London and The Home Counties. You Will Be Looking After Sites Across Westminster, with A 50/50 Split Between Office and Sites. Salary Package: £45,000 - £58,000 Discretionary Bonus Employee Assistance Programme 40 Hour Week Mobile Phone & Laptop Life Insurance Company Car Key Responsibilities: Organisation And Management Of PPMS Client Facing Site Visits Complaints Quotations And Remedials Scheduling Of Works Audits KPI Essential: Complete Understanding Of Access Controls, Door Entry, CCTV, Intruder Alarms Experience With Managing Engineers Skills And Behaviours: A Dynamic And Proactive Mind-Set With Strong Leadership Capabilities Excellent Communication Skills, Both Oral And Written Commercially Astute, Able To Anticipate Issues That May Affect Costs And Address Them Proactively Good Computer Skills Enthusiastic Strong Interpersonal Skills Professionalism, Commercial Astuteness And Integrity
Dec 12, 2025
Full time
Security Contracts Manager - £58,000 - North London I Am Currently Representing an FM Company that has been established for over 30 Years, Specialising in Facility Management and Project Works. This Company Employs Engineers Across the Fire & Security Division and covers the Heart of London. With A Friendly, Family, Hardworking Ethos and Internal Culture, This Company Has A Low Turnover Of Staff, Which Is a Testament to Their Employee Commitment. About The Role You Will Be Working Directly with The Senior Contract Manager on Their Council Contracts Around London and The Home Counties. You Will Be Looking After Sites Across Westminster, with A 50/50 Split Between Office and Sites. Salary Package: £45,000 - £58,000 Discretionary Bonus Employee Assistance Programme 40 Hour Week Mobile Phone & Laptop Life Insurance Company Car Key Responsibilities: Organisation And Management Of PPMS Client Facing Site Visits Complaints Quotations And Remedials Scheduling Of Works Audits KPI Essential: Complete Understanding Of Access Controls, Door Entry, CCTV, Intruder Alarms Experience With Managing Engineers Skills And Behaviours: A Dynamic And Proactive Mind-Set With Strong Leadership Capabilities Excellent Communication Skills, Both Oral And Written Commercially Astute, Able To Anticipate Issues That May Affect Costs And Address Them Proactively Good Computer Skills Enthusiastic Strong Interpersonal Skills Professionalism, Commercial Astuteness And Integrity
About Zego At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Employer of The Year 2025 as awarded at The Insurance Post's Awards and Excellence in Digital Marketing Award at the British Insurance Tech Awards 2025. And we're only just getting started. Purpose of the role As the Head of Financial Operations, you will be responsible for managing Zego's financial reporting, accounting, and operational finance functions. You'll lead and develop a team of Accountants, Finance Managers and others, ensuring accuracy, compliance, and efficiency in all financial. This is a key leadership role requiring strong technical accounting knowledge, commercial insight, and a hands on approach to process improvement and automation. Key Responsibilities Financial Reporting & Control Oversee all financial reporting, including monthly management accounts, statutory reporting, and consolidated group financial statements. Ensure compliance with accounting standards (IFRS/UK GAAP) and regulatory requirements. Maintain robust internal controls and governance across all financial operations. Team Leadership Lead, mentor, and develop a high performing team of accountants and finance professionals. Foster a culture of accountability, continuous learning, and collaboration across the finance team. Operational Finance Oversee accounts payable, receivable, payroll, and reconciliation processes. Manage relationships with auditors, banks, and external advisors. Drive improvements in systems and processes to increase efficiency and scalability. Strategic Input Partner with the CFO and Director of Finance to support strategic decision making through timely and accurate financial insights. Support budgeting, forecasting, and scenario planning activities. Identify and implement opportunities for automation and digital transformation in financial processes. What you'll need to be successful Significant experience in an Insurance Finance role or FCA regulated Finance role. Qualified accountant (ACA, ACCA, or CIMA) with post qualification experience in a senior finance role. Strong technical knowledge of financial reporting and accounting principles. Experience managing and developing finance teams in a high growth or technology driven business. Keen interest in evolving technology, for example AI in Finance Exceptional analytical, organisational, and communication skills. Proven ability to design and implement scalable financial processes and systems. Experience in insurance or regulated financial services. What's it like to work at Zego? Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There's plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You'll work alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid! Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it's a good mix of collaborative face time and flexible home working, setting us up to achieve the right balance between work and life. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we'll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you'll get a market competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on
Dec 12, 2025
Full time
About Zego At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers. From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Employer of The Year 2025 as awarded at The Insurance Post's Awards and Excellence in Digital Marketing Award at the British Insurance Tech Awards 2025. And we're only just getting started. Purpose of the role As the Head of Financial Operations, you will be responsible for managing Zego's financial reporting, accounting, and operational finance functions. You'll lead and develop a team of Accountants, Finance Managers and others, ensuring accuracy, compliance, and efficiency in all financial. This is a key leadership role requiring strong technical accounting knowledge, commercial insight, and a hands on approach to process improvement and automation. Key Responsibilities Financial Reporting & Control Oversee all financial reporting, including monthly management accounts, statutory reporting, and consolidated group financial statements. Ensure compliance with accounting standards (IFRS/UK GAAP) and regulatory requirements. Maintain robust internal controls and governance across all financial operations. Team Leadership Lead, mentor, and develop a high performing team of accountants and finance professionals. Foster a culture of accountability, continuous learning, and collaboration across the finance team. Operational Finance Oversee accounts payable, receivable, payroll, and reconciliation processes. Manage relationships with auditors, banks, and external advisors. Drive improvements in systems and processes to increase efficiency and scalability. Strategic Input Partner with the CFO and Director of Finance to support strategic decision making through timely and accurate financial insights. Support budgeting, forecasting, and scenario planning activities. Identify and implement opportunities for automation and digital transformation in financial processes. What you'll need to be successful Significant experience in an Insurance Finance role or FCA regulated Finance role. Qualified accountant (ACA, ACCA, or CIMA) with post qualification experience in a senior finance role. Strong technical knowledge of financial reporting and accounting principles. Experience managing and developing finance teams in a high growth or technology driven business. Keen interest in evolving technology, for example AI in Finance Exceptional analytical, organisational, and communication skills. Proven ability to design and implement scalable financial processes and systems. Experience in insurance or regulated financial services. What's it like to work at Zego? Zego has a truly international and inclusive team, unified by great ideas and collaborative thoughtfulness. Our people are the most important part of our story and everyone plays an essential role in our journey. We look for people who have expertise, enthusiasm and who are motivated by change. There's plenty of room to learn and grow, as part of our ongoing training programmes or directly from other experts. You'll work alongside a talented group of people who respect each other's differences and seek to understand fresh perspectives. How we work We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid! Our hybrid way of working is unique. We foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. Every team has the flexibility to choose the day that works best for them. We cover the costs for all company wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it's a good mix of collaborative face time and flexible home working, setting us up to achieve the right balance between work and life. Our approach to AI We believe in the power of AI to meaningfully improve how we work - helping us move faster, think differently, and focus on what matters most. At Zego, we encourage people to stay curious and intentional about how AI is leveraged in their work and teams to drive practical impact every day. This is your chance to do the most meaningful work of your career - and we'll provide you with the tools, support, and freedom to do it well. Benefits We reward our people well. Join us and you'll get a market competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that's just for starters. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status. If you need any support with your application please get in touch with us on
Head of Compliance and Governance About Healix Health Healix Health Limited is a leading Healthtrust and Clinical Administration provider, supporting access to private healthcare delivery through robust operational, administrative, and clinical governance frameworks. With a team of over 150 dedicated professionals, we are committed to excellence, integrity, and patient centred service. Position Overview The Head of Compliance and Governance will lead the development, implementation, and oversight of the organisation's compliance, risk, and governance frameworks. This includes ensuring compliance with healthcare regulations, financial services obligations (where applicable), and ethical standards. The role is pivotal in safeguarding the organisation's reputation, ensuring regulatory alignment, and fostering a culture of accountability and transparency. Required skills, knowledge and experience Essential Strong knowledge of UK healthcare regulations and financial services compliance (FCA/PRA). Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA). Experience in a healthcare or a regulated environment and SME environment are preferable. Experience managing audits, inspections, and board level reporting. Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification. Degree in Law, Business, Healthcare Management, or related field. Excellent stakeholder management skills, with the ability to build relationships across all levels of the organisation. Strong negotiation skills to influence decisions and achieve positive outcomes. Strong commercial acumen, with the ability to balance risk oversight with business agility and growth priorities. Desirable Professional qualifications (e.g., ICA, ICSA, IRM, FCA authorised compliance officer). Experience with NHS Provider Licence, SMCR, or FCA authorisation processes. Familiarity with digital health compliance and financial crime prevention. Responsibilities Financial Services Regulatory Compliance Ensure compliance with the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) where the organisation handles: Insurance related services Financial transactions on behalf of third parties Patient Funds and/or Instalment payments Maintain awareness of obligations under the Financial Services and Markets Act 2000 (FSMA) and ensure appropriate authorisations or exemptions are in place. Oversee systems and controls to prevent financial crime, including anti money laundering (AML), fraud, and bribery. Ensure compliance with FCA Conduct Rules and the Senior Managers and Certification Regime (SMCR), where applicable. Liaise with external legal and regulatory advisors to manage FCA authorisation processes or appointed representative arrangements, if relevant. Healthcare Compliance and Governance Ensure compliance with Care Inspectorate of Wales (CIW) and NHS England, CQC, ICO, GDPR, MHRA, and other healthcare specific regulations. Maintain the NHS Provider Licence and ensure adherence to continuity of service (CoS) conditions. Lead internal audits, inspections, and regulatory reporting for healthcare operations. Oversee board governance, committee structures, and assurance frameworks. Risk Management Lead the enterprise risk management (ERM) process, including financial, operational, and reputational risks. Maintain the organisation's risk register and ensure timely escalation of key risks. Chair the Risk and Compliance Committee and report to the Board on risk exposure. Culture, Training & Ethics Promote a culture of compliance, integrity, and ethical behaviour across the organisation. Deliver training on healthcare and financial regulatory obligations, including non financial misconduct standards. Ensure the organisation meets FCA expectations around workplace culture, diversity, and psychological safety. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Strong knowledge of UK financial services compliance (FCA/PRA) and healthcare regulations. Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA). Experience managing audits, inspections, and board level reporting. Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification. Desired Criteria Professional qualifications (e.g., ICA, ICSA, IRM, FCA authorised compliance officer). Experience with NHS Provider Licence, SMCR, or FCA authorisation processes.
Dec 12, 2025
Full time
Head of Compliance and Governance About Healix Health Healix Health Limited is a leading Healthtrust and Clinical Administration provider, supporting access to private healthcare delivery through robust operational, administrative, and clinical governance frameworks. With a team of over 150 dedicated professionals, we are committed to excellence, integrity, and patient centred service. Position Overview The Head of Compliance and Governance will lead the development, implementation, and oversight of the organisation's compliance, risk, and governance frameworks. This includes ensuring compliance with healthcare regulations, financial services obligations (where applicable), and ethical standards. The role is pivotal in safeguarding the organisation's reputation, ensuring regulatory alignment, and fostering a culture of accountability and transparency. Required skills, knowledge and experience Essential Strong knowledge of UK healthcare regulations and financial services compliance (FCA/PRA). Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA). Experience in a healthcare or a regulated environment and SME environment are preferable. Experience managing audits, inspections, and board level reporting. Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification. Degree in Law, Business, Healthcare Management, or related field. Excellent stakeholder management skills, with the ability to build relationships across all levels of the organisation. Strong negotiation skills to influence decisions and achieve positive outcomes. Strong commercial acumen, with the ability to balance risk oversight with business agility and growth priorities. Desirable Professional qualifications (e.g., ICA, ICSA, IRM, FCA authorised compliance officer). Experience with NHS Provider Licence, SMCR, or FCA authorisation processes. Familiarity with digital health compliance and financial crime prevention. Responsibilities Financial Services Regulatory Compliance Ensure compliance with the Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA) where the organisation handles: Insurance related services Financial transactions on behalf of third parties Patient Funds and/or Instalment payments Maintain awareness of obligations under the Financial Services and Markets Act 2000 (FSMA) and ensure appropriate authorisations or exemptions are in place. Oversee systems and controls to prevent financial crime, including anti money laundering (AML), fraud, and bribery. Ensure compliance with FCA Conduct Rules and the Senior Managers and Certification Regime (SMCR), where applicable. Liaise with external legal and regulatory advisors to manage FCA authorisation processes or appointed representative arrangements, if relevant. Healthcare Compliance and Governance Ensure compliance with Care Inspectorate of Wales (CIW) and NHS England, CQC, ICO, GDPR, MHRA, and other healthcare specific regulations. Maintain the NHS Provider Licence and ensure adherence to continuity of service (CoS) conditions. Lead internal audits, inspections, and regulatory reporting for healthcare operations. Oversee board governance, committee structures, and assurance frameworks. Risk Management Lead the enterprise risk management (ERM) process, including financial, operational, and reputational risks. Maintain the organisation's risk register and ensure timely escalation of key risks. Chair the Risk and Compliance Committee and report to the Board on risk exposure. Culture, Training & Ethics Promote a culture of compliance, integrity, and ethical behaviour across the organisation. Deliver training on healthcare and financial regulatory obligations, including non financial misconduct standards. Ensure the organisation meets FCA expectations around workplace culture, diversity, and psychological safety. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Strong knowledge of UK financial services compliance (FCA/PRA) and healthcare regulations. Proven experience in a senior leadership compliance or governance role within financial services (FCA/PRA). Experience managing audits, inspections, and board level reporting. Proven experience of managing an Information Security Management System (ISMS), including ISO 27001 certification. Desired Criteria Professional qualifications (e.g., ICA, ICSA, IRM, FCA authorised compliance officer). Experience with NHS Provider Licence, SMCR, or FCA authorisation processes.
Salary: £59,031 - £70,000 per annum Closing date: 23 December 2025 What is the purpose of this job? Rail Delivery Group is seeking a Senior Project Manager (fixed term contract) to lead the delivery of RDG's transformation project. This project is critical for RDG to ensure our people, processes, systems and services are transformed, where appropriate, and transition successfully into Great British Railways as part of the wider rail reform programme. This is a high profile project with significant impact on the future of rail in Britain, requiring strong leadership, rigorous project management, and exceptional stakeholder engagement to manage complex risks and dependencies. What can I expect to do in this job? This isn't an exhaustive list, but things you can expect to be involved with include: Lead the planning, execution, and delivery of complex transformation projects. Ensure projects meet agreed objectives, timelines, and budgets. Identify, assess, and mitigate risks and dependencies. Implement robust governance and reporting processes. Build and maintain strong relationships with internal and external stakeholders. Facilitate collaboration across multiple teams and functions. Inspire and motivate project teams to achieve high performance. Promote a culture of accountability and continuous improvement. Co ordinate with multiple work streams and teams. Deal with changes to the project as and when necessary. Maintain accurate documentation and audit trails. Ensure the outcomes and benefits of the project are delivered. Work to the RDG Project Delivery Framework and encourage others to do so. We are looking for a Senior Project Manager who has an aptitude for the role and can demonstrate solid experience of delivering complex projects. Specific skills and knowledge we are looking for include: Proven experience delivering large scale, complex change projects. Managing project scope and changes. Procuring adequate resources to achieve project objectives in the required timeframe. Managing risk, understanding the risk context and demonstrating a range of risk techniques. Excellent stakeholder engagement and communication skills. Ability to manage budgets and resources effectively. Managing all aspects of the project to ensure overall alignment to strategic objectives. Understanding interdependencies between technology, operations and business needs. Highly experienced in planning and reporting. Experience of working with and managing a diverse range of senior stakeholders. Extensive understanding of project and programme management principles, methods and processes. Familiarity with organisational transformation programmes (desirable). Experience in rail sector (desirable). We offer a highly competitive package, including: 75% off rail travel for personal and family use, plus international rail discounts. 30 days annual leave (plus buy/sell options and additional leave for key life events). Season ticket loan for commuting costs. Enhanced family leave - 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave. Pension scheme - up to 11.58% employer contribution. Private medical insurance (Vitality PPP) including mental health and specialist care. Discounted gym membership and access to wellbeing programmes.
Dec 12, 2025
Full time
Salary: £59,031 - £70,000 per annum Closing date: 23 December 2025 What is the purpose of this job? Rail Delivery Group is seeking a Senior Project Manager (fixed term contract) to lead the delivery of RDG's transformation project. This project is critical for RDG to ensure our people, processes, systems and services are transformed, where appropriate, and transition successfully into Great British Railways as part of the wider rail reform programme. This is a high profile project with significant impact on the future of rail in Britain, requiring strong leadership, rigorous project management, and exceptional stakeholder engagement to manage complex risks and dependencies. What can I expect to do in this job? This isn't an exhaustive list, but things you can expect to be involved with include: Lead the planning, execution, and delivery of complex transformation projects. Ensure projects meet agreed objectives, timelines, and budgets. Identify, assess, and mitigate risks and dependencies. Implement robust governance and reporting processes. Build and maintain strong relationships with internal and external stakeholders. Facilitate collaboration across multiple teams and functions. Inspire and motivate project teams to achieve high performance. Promote a culture of accountability and continuous improvement. Co ordinate with multiple work streams and teams. Deal with changes to the project as and when necessary. Maintain accurate documentation and audit trails. Ensure the outcomes and benefits of the project are delivered. Work to the RDG Project Delivery Framework and encourage others to do so. We are looking for a Senior Project Manager who has an aptitude for the role and can demonstrate solid experience of delivering complex projects. Specific skills and knowledge we are looking for include: Proven experience delivering large scale, complex change projects. Managing project scope and changes. Procuring adequate resources to achieve project objectives in the required timeframe. Managing risk, understanding the risk context and demonstrating a range of risk techniques. Excellent stakeholder engagement and communication skills. Ability to manage budgets and resources effectively. Managing all aspects of the project to ensure overall alignment to strategic objectives. Understanding interdependencies between technology, operations and business needs. Highly experienced in planning and reporting. Experience of working with and managing a diverse range of senior stakeholders. Extensive understanding of project and programme management principles, methods and processes. Familiarity with organisational transformation programmes (desirable). Experience in rail sector (desirable). We offer a highly competitive package, including: 75% off rail travel for personal and family use, plus international rail discounts. 30 days annual leave (plus buy/sell options and additional leave for key life events). Season ticket loan for commuting costs. Enhanced family leave - 30 weeks full pay for maternity, adoption, surrogacy, and shared parental leave. Pension scheme - up to 11.58% employer contribution. Private medical insurance (Vitality PPP) including mental health and specialist care. Discounted gym membership and access to wellbeing programmes.
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Dec 12, 2025
Full time
Are you energised by the opportunity to tackle some of the world's biggest and most complex social, environmental and economic challenges? Do you get excited about working with a diverse and global team of experts and experienced professionals? Are you passionate about leading organisations through transformation to deliver value and sustainable benefits to their customers, clients and staff? If so, Deloitte's Major Programmes practice could be the place for you! Deloitte's Major Programmes practice (part of the wider Human Capital offering) is currently recruiting for individuals with industry and technical skills that can strengthen our capability to address complex programme challenges and create conditions for success for the world's most impactful programmes. Major Programmes typically involve the delivery of a major capital asset or infrastructure through large, complex programmes that require significant investments and span multiple years. Historically, most Programmes of this scale and impact fail to deliver value, on time and on budget. Over the last 50 years, the world has changed significantly, but the approach to tackling these increasingly cross cutting, capital intensive and technologically complex programmes has not evolved at the same pace. Our clients look to us and our deep and broad programme delivery expertise to lead them through complex transformations and implement new and effective ways to deliver major programmes. Our market leading next generation delivery approach, Programme Aerodynamics, replaces siloed, conventional, linear thinking with multi disciplinary capability to help our clients deliver their most critical and demanding programmes while reinforcing Deloitte's commitment to purpose led change. Programme Aerodynamics is a fundamentally new approach bringing together mindsets, expertise, methodologies, and solutions from Strategy, Programme, Digital, Programme Leadership and Human Centred Transformation to better anticipate, shape and manage change in Major Programmes. It empowers project leaders to effectively anticipate and manage change, risk and uncertainty across a programme's lifecycle, shaping its success. Our practice comprises a blend of those who have worked previously in industry (in both technical and non technical roles) and those who have prior consulting experience. The strength and value Major Programmes bring to our clients and Deloitte is a result of our collectively diverse and highly relevant industry insights and experience; the complexity of challenges our clients face requires us to leverage this diverse range of skillsets and experiences. You will have the opportunity to work across a range of impactful programmes, building your skills and experience on the job, as well as supported by our world class professional development approach. You will also experience the breadth of what Deloitte offers, working with colleagues across a range of disciplines in a dynamic and collaborative environment and drawing on our market leading methods, and our global assets and tools. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decisionwemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Our Major Programmes business sits within Human Capital - the world's leading people and HR transformation business. As part of a practice that brings research and analytics expertise together with deep industry knowledge, you'll develop change programmes that are not only innovative, but deliver the most positive impact for all, and in doing so you'll develop trusted relationships with senior business stakeholders. Within Programme Leadership, the continued success of our Financial Services practice means that we are looking to grow the team further by recruiting individuals with experience from across Retail and Commercial Banking, Building Societies, Wealth and Asset Management, Capital Markets, Insurance and Reinsurance. Your role Take the lead in partnering with clients to solve complex issues, through leading teams to design, shape and deliver strategically significant projects and programmes Work with a range of senior stakeholders both internally within Deloitte and in client organisations at all levels, as a subject matter expert on Programme Leadership Apply a combination of consulting experience, industry knowledge, tools and technology to anticipate and address programme/portfolio challenges with client and colleague teams Lead teams from across different parts of Deloitte, clients and other partners to deliver complex client programmes and critical outcomes Support business development by building client relationships, contributing to new business proposals, and taking key roles in industry and account teams Contribute to internal practice development by participating in proposition, methodology and point of view development activities, and supporting knowledge capture and sharing Demonstrate excellent presentation, facilitation and communication skills across all levels of client and Deloitte stakeholders Connect to your skills and professional experience You're curious and natural at taking initiative. We have unique challenges to solve, and often in unique contexts. You should have strong experience in most of the following: Leading components of large scale business / organisational transformation programmes, using traditional and/or agile methodologies with a strong understanding of digital/technology enabled change. Experienced in delivering at least one of the following types of programmes: (1) Technology 1 Led Transformation (2) Digital and/or Cloud transformation (3) Implementation of digital user experience with AWS, GCP, Azure, Cloud based ERP and/or other cloud architectures; (4) Regulatory driven transformation. Significant experience in project management and PMO (Project Management Office), including development of plans across workstreams and management of critical paths, dependencies, reports and risks in a project. Experience of structuring work and leading teams to successful outcomes, even in ambiguous situations. Industry knowledge and deep expertise in programme leadership, bringing lessons learnt and insights to clients and the wider Deloitte group. Experience in stakeholder management, influencing skills, and relationship building. Commercial / contract and risk awareness, either in a professional service environment or as a customer of a professional services partner. Excellent communication and presentation skills across all levels of an organisation including senior management. Mentoring, coaching and managing others in project or consulting environments, role 1 modelling collaborative working and teaming. Preferred experience in most aspects of large scale programmes, including: Programme strategy; definition and planning, delivery strategy, business case development, mergers and acquisitions. Programme set up; delivery/operating model design, commercial model structure, definition and mapping of programme outcomes. Programme delivery; project and programme management, programme controls/assurance, risk management, or operational readiness. Programme recovery; executive level engagement, recovery planning, or experience reshaping programmes. Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility . click apply for full job details
Public Sector Audit Graduate Programme (Autumn 2026) - Birmingham At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem-solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. Public Sector Audit is where purpose meets impact. We are made up of 400 specialists working with government departments, public bodies, and national services. You'll get under the surface of how public money is spent, ask the tough questions, and help clients navigate financial challenges with confidence. In a world of rapid change and rising expectations, your work will help protect the public purse and support services that millions rely on. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our three-year audit graduate programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of clients, our portfolio includes the biggest and most significant of local public bodies such as Guy's and St Thomas' NHS Foundation Trust and the Metropolitan Police. Get hands-on with real audits, visiting client sites and carrying out testing that helps verify financial accuracy and uncover risks. Understand how businesses work by analysing financial statements, reviewing internal controls, and learning how our clients manage money, risk, and operations. Use data and technology to spot trends, identify anomalies, and support your findings - including automated interrogation of financial information systems. Keep learning and growing by staying up to date with regulations, developing your professional judgement, and building relationships with mentors and experts across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your ACA qualification. Who we're looking for Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self-leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you with completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital-first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a graduate scheme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
Dec 12, 2025
Full time
Public Sector Audit Graduate Programme (Autumn 2026) - Birmingham At Grant Thornton we do things differently - looking to the future, driving ambitious growth and pioneering positive change in our industry. Providing audit, tax and advisory services, we empower clients through strategic insight, curiosity, and genuine partnership. And we empower our people with real opportunity, an inclusive culture and work life balance. A true alternative. With over 5,000 people in the UK, and a presence in 150 global markets, we're on an ambitious journey, from great to exceptional, and we need the best people to help us achieve our potential. And with that comes the opportunity to help redefine what our industry looks like, and what you want from your career. Job Description: Real responsibility. Real impact. Right from the start. Auditors are investigators, problem-solvers, and trusted advisers. They dive deep into how businesses operate, ensuring the numbers tell the real story, and helping organisations stay on track. Think of it as a backstage pass to the business world, where you don't just observe - you make a difference. Public Sector Audit is where purpose meets impact. We are made up of 400 specialists working with government departments, public bodies, and national services. You'll get under the surface of how public money is spent, ask the tough questions, and help clients navigate financial challenges with confidence. In a world of rapid change and rising expectations, your work will help protect the public purse and support services that millions rely on. At Grant Thornton, we're looking for actively curious, purposefully driven, and candid but kind individuals who want to shape the future of business - not follow it. Our three-year audit graduate programme is your launchpad to a meaningful career, a professional qualification, and a chance to make a real impact on UK businesses. What you'll do Work with a variety of clients, our portfolio includes the biggest and most significant of local public bodies such as Guy's and St Thomas' NHS Foundation Trust and the Metropolitan Police. Get hands-on with real audits, visiting client sites and carrying out testing that helps verify financial accuracy and uncover risks. Understand how businesses work by analysing financial statements, reviewing internal controls, and learning how our clients manage money, risk, and operations. Use data and technology to spot trends, identify anomalies, and support your findings - including automated interrogation of financial information systems. Keep learning and growing by staying up to date with regulations, developing your professional judgement, and building relationships with mentors and experts across the firm. Study with support, with dedicated time to study and a team behind you as you work towards your ACA qualification. Who we're looking for Curious minds who explore ideas and ask thoughtful questions. Innovative problem solvers who think creatively, spot patterns, and turn data into meaningful insights. Collaborative partners who work respectfully and build trust with others. Effective communicators who listen, adapt, and express ideas clearly. Self-leaders who manage and flex their time, mindset, and energy effectively. Career minded contributors who take initiative and are motivated to grow. What you'll get Fully funded professional qualification, including paid study leave, expert tuition, and all course fees covered. Technology to support your learning and client work. Dedicated support network, from experienced managers and mentors to college tutors who'll guide you every step of the way. Our approach to how we work helps you balance life, learning, and work. Exclusive discounts on shopping, gyms, and wellbeing services. Opportunities to give back through mentoring, volunteering, or fundraising initiatives. Competitive salary and benefits package, including: Extra holiday options (including flexible bank holidays and the option to purchase additional holidays) Life assurance Private medical insurance. What we expect from you As part of your training with us, you'll be provided with study leave to support you with completing your professional qualification. Completing a professional qualification is a substantial commitment and it's worth taking this into consideration before applying, as you will be required to study in your spare time outside of your working hours. You'll also be provided with study leave in the run up to your exams. You'll need to be focused, committed, and organise your time well to balance all the requirements of being a trainee. Join the firm that's shaping the accountants of the future. We're growing fast, and we want you to grow with us. With digital-first innovation and an inclusive culture that powers progress, this is your chance to shape what's next. This isn't just a graduate scheme. It's the start of something bigger. Register your interest Join our talent community to be the first to know when applications open for our next intake, and to receive advice and guidance straight to your inbox. Visit the employability hub to find out everything you need to know about our application process and how to excel. The Prince's Responsible Business Network
The National Soft Services Manager is responsible for leading the strategic, operational, and commercial success of a national cleaning services portfolio. This role ensures client satisfaction, operational excellence, contractual compliance, financial performance, and continuous improvement across all assigned accounts. Acting as the primary point of contact for senior client stakeholders, they drive service quality, operational efficiency, relationship development, and long-term retention through proactive facilities management leadership. Key Responsibilities 1. Reassessing Client Needs and Expectations Conduct regular evaluations of client requirements, service delivery performance,and changing operational needs. Benchmark service levels, identify gaps, and implement improvements that align with client objectives and industry best practice. Develop account-specific reinvigoration plans to ensure a modern, efficient, and client-aligned service model. 2. Workforce Optimization and Engagement Review staffing structures, labour allocation, and productivity metrics to ensure an efficient and motivated workforce. Promote colleague engagement, wellbeing, and retention across all sites. Ensure workforce deployment aligns with contractual obligations and operational demands. 3. Service Innovation and Modernization Introduce new technologies, equipment, methodologies, and service enhancements across the portfolio. Lead efficiency reviews and identify opportunities to modernize cleaning processes and FM delivery. Support continuous improvement initiatives and contract innovation projects. 4. Quality Assurance and Performance Enhancement Implement robust quality inspection regimes, audits, and performance reviews. Drive improvements in cleaning standards, statutory checks, productivity, and site compliance. Analyse quality and performance metrics, implementing corrective action plans as required. 5. Strengthening Client Relationship Management Act as the key escalation point for all client matters. Lead site meetings, contract reviews, and performance discussions. Manage contract changes, ad-hoc requests, site closures or additions, and ongoing service improvements. Complete client surveys and action follow-ups to enhance satisfaction and retention. 6. Risk Reassessment and Compliance Alignment Oversee RAMS reviews, H&S documentation compliance, and incident/near-miss management. Ensure adherence to statutory, insurance, environmental, and policy requirements. Maintain fully compliant site documentation and operational risk registers. 7. Embedding Sustainability and CSR Alignment Incorporate environmentally conscious products, waste reduction initiatives, and sustainable methods into service delivery. Ensure alignment with client and company CSR objectives and reporting requirements. 8. Communication Strategy Communicate strategic initiatives, operational changes, and innovation programmes to clients and internal teams. Ensure all stakeholders understand the aims, benefits, and operational requirements of improvement plans Operational and Commercial Responsibilities Financial Management Review and manage Contract/Site/Division P&L performance. Monitor wage vs. revenue alignment and labour efficiency. Reconcile purchase orders (PO) and work orders (WO) across all sites. Conduct annual contract uplifts and financial reviews. Produce quotations for:- Internal extra works - External/bought-in services- Additional consumables or materials Complete reconciliation of consumable and material supply vs. billed usage. Client Engagement Activities Lead site and contract meetings, ensuring actions are recorded and completed. Respond to ad-hoc client requests, queries, and escalations. Manage contract innovation, continuous improvement projects, and efficiency reviews. Coordinate site closures, new site mobilisations, and contract variations. Equipment Management Conduct statutory and quality checks across all equipment. Ensure equipment levels, condition, and usage align with contractual obligations. Reporting & Performance Monitoring Deliver accurate site-level reports (quality, attendance, H&S, etc). Produce consolidated contract reports (financial, performance scorecards, KPIs). Manage exceptions such as HUB tasks, incidents, and escalations. Health & Safety Oversee RAMS creation, review, and implementation. Ensure full site documentation compliance (permits, manuals, H&S files). Manage near miss and incident investigations. Ensure PAT testing and all statutory compliance activities are completed. Conduct regular compliance reviews across insurance, policy, and environmental requirements. Training & Development Deliver or coordinate induction, health & safety, and values training. Provide training for cleaning tasks, equipment use, and site specific methods. Maintain training on SOPs, assignment instructions, and management development. People Management Manage employee relations issues (grievances, disciplinaries, queries). Support recruitment and onboarding processes. Conduct performance reviews and ongoing team development. Site Requirements Management Maintain site packs and documentation. Review consumables, materials, PPE, and uniform needs. Ensure work schedules and methodologies are accurate and up to date. Periodical Works Plan periodical cleaning schedules. Oversee completion of internal window cleaning and other planned periodic tasks. Review and adjust periodic schedules as required. Experience & Skills Required Significant experience managing national or multi site FM cleaning contracts. Strong financial acumen with experience overseeing P&L, reconciliations, and contract uplift processes. Proven stakeholder management and client relationship skills at a senior level. Excellent knowledge of cleaning operations, equipment, methodologies, and FM compliance requirements. Strong leadership skills with experience managing remote teams. Competency in reporting, data analysis, and performance improvement. High standards of written and verbal communication. Location: Covering sites in Hull, Derby, Nottingham, & Slough Salary: Up to £45,000 Benefits: Car allowance, all business mileage paid at a rate of 25p per mile, & IT equipment
Dec 12, 2025
Full time
The National Soft Services Manager is responsible for leading the strategic, operational, and commercial success of a national cleaning services portfolio. This role ensures client satisfaction, operational excellence, contractual compliance, financial performance, and continuous improvement across all assigned accounts. Acting as the primary point of contact for senior client stakeholders, they drive service quality, operational efficiency, relationship development, and long-term retention through proactive facilities management leadership. Key Responsibilities 1. Reassessing Client Needs and Expectations Conduct regular evaluations of client requirements, service delivery performance,and changing operational needs. Benchmark service levels, identify gaps, and implement improvements that align with client objectives and industry best practice. Develop account-specific reinvigoration plans to ensure a modern, efficient, and client-aligned service model. 2. Workforce Optimization and Engagement Review staffing structures, labour allocation, and productivity metrics to ensure an efficient and motivated workforce. Promote colleague engagement, wellbeing, and retention across all sites. Ensure workforce deployment aligns with contractual obligations and operational demands. 3. Service Innovation and Modernization Introduce new technologies, equipment, methodologies, and service enhancements across the portfolio. Lead efficiency reviews and identify opportunities to modernize cleaning processes and FM delivery. Support continuous improvement initiatives and contract innovation projects. 4. Quality Assurance and Performance Enhancement Implement robust quality inspection regimes, audits, and performance reviews. Drive improvements in cleaning standards, statutory checks, productivity, and site compliance. Analyse quality and performance metrics, implementing corrective action plans as required. 5. Strengthening Client Relationship Management Act as the key escalation point for all client matters. Lead site meetings, contract reviews, and performance discussions. Manage contract changes, ad-hoc requests, site closures or additions, and ongoing service improvements. Complete client surveys and action follow-ups to enhance satisfaction and retention. 6. Risk Reassessment and Compliance Alignment Oversee RAMS reviews, H&S documentation compliance, and incident/near-miss management. Ensure adherence to statutory, insurance, environmental, and policy requirements. Maintain fully compliant site documentation and operational risk registers. 7. Embedding Sustainability and CSR Alignment Incorporate environmentally conscious products, waste reduction initiatives, and sustainable methods into service delivery. Ensure alignment with client and company CSR objectives and reporting requirements. 8. Communication Strategy Communicate strategic initiatives, operational changes, and innovation programmes to clients and internal teams. Ensure all stakeholders understand the aims, benefits, and operational requirements of improvement plans Operational and Commercial Responsibilities Financial Management Review and manage Contract/Site/Division P&L performance. Monitor wage vs. revenue alignment and labour efficiency. Reconcile purchase orders (PO) and work orders (WO) across all sites. Conduct annual contract uplifts and financial reviews. Produce quotations for:- Internal extra works - External/bought-in services- Additional consumables or materials Complete reconciliation of consumable and material supply vs. billed usage. Client Engagement Activities Lead site and contract meetings, ensuring actions are recorded and completed. Respond to ad-hoc client requests, queries, and escalations. Manage contract innovation, continuous improvement projects, and efficiency reviews. Coordinate site closures, new site mobilisations, and contract variations. Equipment Management Conduct statutory and quality checks across all equipment. Ensure equipment levels, condition, and usage align with contractual obligations. Reporting & Performance Monitoring Deliver accurate site-level reports (quality, attendance, H&S, etc). Produce consolidated contract reports (financial, performance scorecards, KPIs). Manage exceptions such as HUB tasks, incidents, and escalations. Health & Safety Oversee RAMS creation, review, and implementation. Ensure full site documentation compliance (permits, manuals, H&S files). Manage near miss and incident investigations. Ensure PAT testing and all statutory compliance activities are completed. Conduct regular compliance reviews across insurance, policy, and environmental requirements. Training & Development Deliver or coordinate induction, health & safety, and values training. Provide training for cleaning tasks, equipment use, and site specific methods. Maintain training on SOPs, assignment instructions, and management development. People Management Manage employee relations issues (grievances, disciplinaries, queries). Support recruitment and onboarding processes. Conduct performance reviews and ongoing team development. Site Requirements Management Maintain site packs and documentation. Review consumables, materials, PPE, and uniform needs. Ensure work schedules and methodologies are accurate and up to date. Periodical Works Plan periodical cleaning schedules. Oversee completion of internal window cleaning and other planned periodic tasks. Review and adjust periodic schedules as required. Experience & Skills Required Significant experience managing national or multi site FM cleaning contracts. Strong financial acumen with experience overseeing P&L, reconciliations, and contract uplift processes. Proven stakeholder management and client relationship skills at a senior level. Excellent knowledge of cleaning operations, equipment, methodologies, and FM compliance requirements. Strong leadership skills with experience managing remote teams. Competency in reporting, data analysis, and performance improvement. High standards of written and verbal communication. Location: Covering sites in Hull, Derby, Nottingham, & Slough Salary: Up to £45,000 Benefits: Car allowance, all business mileage paid at a rate of 25p per mile, & IT equipment
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the Role Join us as Helpdesk Support & Services Manager and take the reins in shaping the future of our contact centre. You'll be at the heart of driving operational frameworks, continuous improvement, and colleague development through our Performance Academy. This is your chance to champion best-practice models, elevate client experiences, and foster a culture of innovation powered by data-driven insights and collaboration. If you're passionate about making a real impact and leading change, this is the role for you. What you'll be doing Develop and maintain our contact centre operating frameworks to ensure consistency, compliance, and alignment with business objectives. Lead continuous improvement initiatives by identifying opportunities, implementing solutions, and measuring impact on client experience and efficiency. Own and evolve the Performance Academy, ensuring robust training, coaching, and development pathways for contact centre colleagues. Manage Helpdesk colleague communications, delivering clear, timely, and engaging updates that support operational priorities and cultural alignment. Oversee the Helpdesk Support & Escalations Team, ensuring effective resolution of complex queries and internal support needs. Design and embed best-practice models for monitoring and improving client experience, operational efficiency, and colleague engagement. Drive data-led decision-making through root cause analysis, performance monitoring, and actionable insights to inform leadership decisions. Collaborate cross-functionally to align Helpdesk initiatives with broader business strategies and regulatory requirements. Own critical processes and governance that underpin Helpdesk's ability to deliver consistent, high-quality outcomes. Champion a culture of excellence and innovation, fostering continuous learning and industry-leading standards across Helpdesk. About you Proven experience leading Contact Centre Teams within regulated environments, with Financial Services being beneficial. Strong understanding of Consumer Duty, complaints handling regulations, GDPR, DPA, and financial services compliance requirements and best practice Demonstrated ability to drive service quality improvements, embed robust operational frameworks, and leverage feedback and insights to enhance client outcomes Expertise in creating and delivering training programs that build capability, improve performance, and support career progression, across; agent, SME and Team Leader role levels Ability to influence and collaborate effectively with cross-functional teams to align priorities and deliver shared objectives Experience in leading operational initiatives from planning through implementation, including tracking impact and embedding sustainable change Strong analytical skills with the ability to interpret OKRs, audit findings, complaint trends, and testing outcomes to drive evidence-based decision-making Exceptional written and verbal communication skills, with the ability to coach and support frontline teams in risk management, quality assurance, and client outcome practices Proven experience in designing, implementing, and embedding new processes, frameworks, and cultural initiatives to drive transformation Interview process This interview process will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills and a presentation based task. Working Schedule We are looking for an experienced Support Services Manager to join our team, based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office (2-3 days in the office) Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
Dec 12, 2025
Full time
Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at HL. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We'd love to hear from you! About the Role Join us as Helpdesk Support & Services Manager and take the reins in shaping the future of our contact centre. You'll be at the heart of driving operational frameworks, continuous improvement, and colleague development through our Performance Academy. This is your chance to champion best-practice models, elevate client experiences, and foster a culture of innovation powered by data-driven insights and collaboration. If you're passionate about making a real impact and leading change, this is the role for you. What you'll be doing Develop and maintain our contact centre operating frameworks to ensure consistency, compliance, and alignment with business objectives. Lead continuous improvement initiatives by identifying opportunities, implementing solutions, and measuring impact on client experience and efficiency. Own and evolve the Performance Academy, ensuring robust training, coaching, and development pathways for contact centre colleagues. Manage Helpdesk colleague communications, delivering clear, timely, and engaging updates that support operational priorities and cultural alignment. Oversee the Helpdesk Support & Escalations Team, ensuring effective resolution of complex queries and internal support needs. Design and embed best-practice models for monitoring and improving client experience, operational efficiency, and colleague engagement. Drive data-led decision-making through root cause analysis, performance monitoring, and actionable insights to inform leadership decisions. Collaborate cross-functionally to align Helpdesk initiatives with broader business strategies and regulatory requirements. Own critical processes and governance that underpin Helpdesk's ability to deliver consistent, high-quality outcomes. Champion a culture of excellence and innovation, fostering continuous learning and industry-leading standards across Helpdesk. About you Proven experience leading Contact Centre Teams within regulated environments, with Financial Services being beneficial. Strong understanding of Consumer Duty, complaints handling regulations, GDPR, DPA, and financial services compliance requirements and best practice Demonstrated ability to drive service quality improvements, embed robust operational frameworks, and leverage feedback and insights to enhance client outcomes Expertise in creating and delivering training programs that build capability, improve performance, and support career progression, across; agent, SME and Team Leader role levels Ability to influence and collaborate effectively with cross-functional teams to align priorities and deliver shared objectives Experience in leading operational initiatives from planning through implementation, including tracking impact and embedding sustainable change Strong analytical skills with the ability to interpret OKRs, audit findings, complaint trends, and testing outcomes to drive evidence-based decision-making Exceptional written and verbal communication skills, with the ability to coach and support frontline teams in risk management, quality assurance, and client outcome practices Proven experience in designing, implementing, and embedding new processes, frameworks, and cultural initiatives to drive transformation Interview process This interview process will incorporate competency-based questions including an assessment of your technical knowledge and transferable skills and a presentation based task. Working Schedule We are looking for an experienced Support Services Manager to join our team, based in Bristol head office, BS1 5HL. This role is permanent, full time, 37.5 hours per week, Monday to Friday. We offer a hybrid flexible working pattern to enable you the option of working from home and coming into the office (2-3 days in the office) Why us? Here at HL, we're the UK's number 1 investment platform for private investors, based in Bristol. For more than 40 years we've helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus and annual pay review 25 days holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance Health care cash plans - including optical, dental, and out patientcare Health screening programme - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year dependant on role level only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis - please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. JBRP1_UKTJ
Engineering Section Manager We bring out the best in each other Salary: £66,110 per annum Benefits: Annual bonus of up to 10%, Private Healthcare, Life Assurance Location: Holbeach Ways of Working: Site Based Shift: 3on 3off shift pattern, 18:00 - 06:00 Contract Type: Permanent Why join us? We're a family and that's what families do. We champion each other, support each other and help each other to grow and improve. A place of safety, stability and belonging, we put a protective arm around everyone and, when we see talent or potential, we give it a leg up. Finding ways for everyone, whatever their circumstances or background, to develop, progress and become the best they can be. What we do. This fantastic opportunity will be based at our Bakkavor Pizza site in Holbeach St Marks, Lincolnshire. The site specialises in making chilled pizzas and is 11 miles from Spalding, 13.5 miles from Boston, 18 miles from Wisbech, 23 miles from King's Lynn and 29 miles from Peterborough. About the role. Join our team as a Maintenance Section Manager, where you'll lead a skilled engineering and operational team in maintaining and optimizing food and drink processing and packaging assets. You'll manage planned, predictive, and reactive maintenance, drive continuous improvement projects, and implement practical solutions to boost efficiency and performance. This role offers hands-on leadership, technical challenge, and the opportunity to shape processes while developing your team's expertise. Role Accountabilities. Prepare for and manage food and drink maintenance work. Conduct planned, predictive, and reactive maintenance on processing and packaging assets. Identify and resolve electrical, mechanical, instrumentation, automation, and pneumatic faults. Lead teams during machinery changeovers and setups. Drive continuous improvement and participate in failure investigations to enhance efficiency. Conduct technical performance reviews with stakeholders. Maintain up-to-date engineering documentation. Support team development and technical competence. Ensure availability and efficiency of maintenance tools and equipment. Contribute to internal and external audits. Manage day-to-day HR activities for direct reports. About You. You will need a Level 2 in Maths and English (or equivalent) and an engineering apprenticeship (C&G/EAL NVQ Level 3/4 or OAL FDEM Diploma) - You should hold Food Safety Level 2 and IOSH Managing Safely and be familiar with the latest IET Wiring Regulations. You will have multi-skilled expertise with an electrical bias, hands-on experience with mechanical and electrical systems, strong fault-finding skills, and confidence in planning maintenance, managing budgets, spare parts, and CMMS. Strong leadership, teamworking, and contractor management skills are essential, along with knowledge of safety, health, environmental legislation, and risk management. Desirable experience includes FMCG, hygienic engineering, continuous improvement, reliability techniques, instrumentation configuration, and productivity methods such as OEE and Lean. This is a fantastic opportunity to lead a skilled engineering team, optimize processes, and make a real impact in a fast-paced food manufacturing environment. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Private medical insurance Annual Bonus Scheme 23 days holiday Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply. JBRP1_UKTJ
Dec 12, 2025
Full time
Engineering Section Manager We bring out the best in each other Salary: £66,110 per annum Benefits: Annual bonus of up to 10%, Private Healthcare, Life Assurance Location: Holbeach Ways of Working: Site Based Shift: 3on 3off shift pattern, 18:00 - 06:00 Contract Type: Permanent Why join us? We're a family and that's what families do. We champion each other, support each other and help each other to grow and improve. A place of safety, stability and belonging, we put a protective arm around everyone and, when we see talent or potential, we give it a leg up. Finding ways for everyone, whatever their circumstances or background, to develop, progress and become the best they can be. What we do. This fantastic opportunity will be based at our Bakkavor Pizza site in Holbeach St Marks, Lincolnshire. The site specialises in making chilled pizzas and is 11 miles from Spalding, 13.5 miles from Boston, 18 miles from Wisbech, 23 miles from King's Lynn and 29 miles from Peterborough. About the role. Join our team as a Maintenance Section Manager, where you'll lead a skilled engineering and operational team in maintaining and optimizing food and drink processing and packaging assets. You'll manage planned, predictive, and reactive maintenance, drive continuous improvement projects, and implement practical solutions to boost efficiency and performance. This role offers hands-on leadership, technical challenge, and the opportunity to shape processes while developing your team's expertise. Role Accountabilities. Prepare for and manage food and drink maintenance work. Conduct planned, predictive, and reactive maintenance on processing and packaging assets. Identify and resolve electrical, mechanical, instrumentation, automation, and pneumatic faults. Lead teams during machinery changeovers and setups. Drive continuous improvement and participate in failure investigations to enhance efficiency. Conduct technical performance reviews with stakeholders. Maintain up-to-date engineering documentation. Support team development and technical competence. Ensure availability and efficiency of maintenance tools and equipment. Contribute to internal and external audits. Manage day-to-day HR activities for direct reports. About You. You will need a Level 2 in Maths and English (or equivalent) and an engineering apprenticeship (C&G/EAL NVQ Level 3/4 or OAL FDEM Diploma) - You should hold Food Safety Level 2 and IOSH Managing Safely and be familiar with the latest IET Wiring Regulations. You will have multi-skilled expertise with an electrical bias, hands-on experience with mechanical and electrical systems, strong fault-finding skills, and confidence in planning maintenance, managing budgets, spare parts, and CMMS. Strong leadership, teamworking, and contractor management skills are essential, along with knowledge of safety, health, environmental legislation, and risk management. Desirable experience includes FMCG, hygienic engineering, continuous improvement, reliability techniques, instrumentation configuration, and productivity methods such as OEE and Lean. This is a fantastic opportunity to lead a skilled engineering team, optimize processes, and make a real impact in a fast-paced food manufacturing environment. What you'll receive. As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (2.5 x salary) Private medical insurance Annual Bonus Scheme 23 days holiday Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking - Site dependant Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor. We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply. JBRP1_UKTJ
Compliance Technologist We drive our own success Salary: Competitive Benefits: A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans), Free health check, Private medical insurance (after 5 years' service) Location: Bakkavor Meals Boston - Old Leake (Boston PE22 9PN) Ways of Working: Site based Hours of work: Monday to Friday / 08:30am - 17:00pm Contract Type: Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fuelling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realise their potential and build a brilliant future for themselves at Bakkavor. What we do. We're the market leader in the UK fresh prepared food industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. The site employs over 700 people and specialises in making chilled Italian ready meals and pasta salads products for a dedicated customer. About the role As a Compliance Technologist, you will work in a busy and dynamic environment, reporting to the Technical Services Manager. You will provide technical expertise to our customers, suppliers, and the wider business, advising on legal, safety, and quality standards, and delivering specialist technical support across all functions. Role Accountabilities Provide administrative support for QMS and HACCP compliance. Generate and maintain Technical KPI reports. Monitor and trend non-conformance, complaints, microbiological, and nutritional surveillance data to ensure root cause analysis and improvements. Coordinate pest control activities and ensure compliance with scheduled visits. Maintain the Allergen Risk Assessment by implementing procedures and updating changes to meet business needs. Perform data entry, trend analysis, respond to information requests, coordinate actions, manage change procedures, and communicate updates to stakeholders. Conduct traceability exercises across the site and drive system improvements for full compliance. Ensure professional, timely communication with customers and contribute to audits and site visits. Share relevant information in forums to maintain audit readiness. Perform internal audits, trend actions and non-conformances, and report findings to appropriate forums. Collaborate with Technical Management to ensure compliance with standards, Codes of Practice, and legislation. Work with the Specification Technologist to create and update finished product specifications. Support implementation of changes related to product launches, delists, and promotional activities. Assist with export documentation compliance and manage export veterinary officer visits. Provide flexible support across the Technical team, deputising where required and contributing to projects. About You You have a solid technical background gained within a dynamic manufacturing environment, giving you the expertise to navigate complex processes with confidence. Your ability to communicate clearly and effectively, both in writing and in person - sets you apart, enabling you to build strong relationships and collaborate seamlessly across teams. Naturally analytical and solutions-focused, you thrive on problem-solving and approach challenges with a calm, methodical mindset. Your combination of technical expertise, strong communication skills, and proactive approach makes you an invaluable asset to any team. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
Dec 12, 2025
Full time
Compliance Technologist We drive our own success Salary: Competitive Benefits: A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans), Free health check, Private medical insurance (after 5 years' service) Location: Bakkavor Meals Boston - Old Leake (Boston PE22 9PN) Ways of Working: Site based Hours of work: Monday to Friday / 08:30am - 17:00pm Contract Type: Permanent Why join us? We're constantly evolving, progressing and diversifying. And we want our people to do so too. For everyone to feel empowered, engaged and enabled. To create opportunities to move forward, climb higher and push for more. We believe in fuelling ambition and guiding success. In supporting everyone with talent and drive to own what they do, realise their potential and build a brilliant future for themselves at Bakkavor. What we do. We're the market leader in the UK fresh prepared food industry - supplying meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. The site employs over 700 people and specialises in making chilled Italian ready meals and pasta salads products for a dedicated customer. About the role As a Compliance Technologist, you will work in a busy and dynamic environment, reporting to the Technical Services Manager. You will provide technical expertise to our customers, suppliers, and the wider business, advising on legal, safety, and quality standards, and delivering specialist technical support across all functions. Role Accountabilities Provide administrative support for QMS and HACCP compliance. Generate and maintain Technical KPI reports. Monitor and trend non-conformance, complaints, microbiological, and nutritional surveillance data to ensure root cause analysis and improvements. Coordinate pest control activities and ensure compliance with scheduled visits. Maintain the Allergen Risk Assessment by implementing procedures and updating changes to meet business needs. Perform data entry, trend analysis, respond to information requests, coordinate actions, manage change procedures, and communicate updates to stakeholders. Conduct traceability exercises across the site and drive system improvements for full compliance. Ensure professional, timely communication with customers and contribute to audits and site visits. Share relevant information in forums to maintain audit readiness. Perform internal audits, trend actions and non-conformances, and report findings to appropriate forums. Collaborate with Technical Management to ensure compliance with standards, Codes of Practice, and legislation. Work with the Specification Technologist to create and update finished product specifications. Support implementation of changes related to product launches, delists, and promotional activities. Assist with export documentation compliance and manage export veterinary officer visits. Provide flexible support across the Technical team, deputising where required and contributing to projects. About You You have a solid technical background gained within a dynamic manufacturing environment, giving you the expertise to navigate complex processes with confidence. Your ability to communicate clearly and effectively, both in writing and in person - sets you apart, enabling you to build strong relationships and collaborate seamlessly across teams. Naturally analytical and solutions-focused, you thrive on problem-solving and approach challenges with a calm, methodical mindset. Your combination of technical expertise, strong communication skills, and proactive approach makes you an invaluable asset to any team. What you'll receive As an equal opportunity employer, we're committed to providing a safe and rewarding environment for you to thrive in. This is why we work hard to deliver benefits, rewards and wellbeing offerings that are important to you. You'll enjoy: Life Assurance (1 x salary) 25 days holiday plus 8 bank holidays as standard (may vary by role) Private medical insurance (after 5 years' service) Staff Shop Stakeholder Pension Scheme Discount & cashback platform Personal Accident Insurance Free health check Employee Assistance Programme A range of voluntary benefits (holiday purchase scheme, additional life assurance, dental & hospital cash plans) Salary sacrifice car lease scheme Free independent mortgage advice Discounted tutoring for children Access to financial learning tools and affordable loans via your salary Free car parking Plus, a commitment to your wellbeing that includes emotional, physical and financial support services delivered by our fantastic team of wellbeing champions. Proud to be Bakkavor We're proud to be the market leader in the UK fresh prepared food industry. We're proud to supply meals, salads, desserts, pizza and bread to leading grocery retailers including Tesco, M&S, Sainsbury's and Waitrose. We're driven by the hard work and passion of our people and are delighted to offer a wide range of careers across our business - come and join our dedicated Bakkavor team! At Bakkavor, we are committed to building an inclusive workplace where everyone can thrive, and we believe that diversity makes us stronger. We welcome and encourage applications from all backgrounds and ensure fair, transparent recruitment practices. Learn more about our commitment in our Inclusion and Diversity Policy ( Inclusion & Diversity Policy ). Find out more and apply.
In a Nutshell We have a fantastic opportunity for a Development Manager to join our team within Vistry South East, at our Caterham office. As our Development Manager, you will be responsible for the pre-construction phases of development projects, overseeing all legal, scheme viability, design and planning issues and coordinating with estimating, mobilisation, and construction teams. The Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position Proficient in MS Office programmes; particularly Excel, Word, and Outlook Experience in a development role within the Construction, Property Development or Housing Industry Proven ability to manage multiple projects and lead the development process Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals Highly literate and able to understand and interpret complex legal documentation Strong time management skills with an ability to prioritise Able to work under own initiative, having good decision-making skills and a keen sense of responsibility Professional manner Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levels Able to travel on a regular basis throughout the area, with access to a vehicle on a daily basis Willing to work extra to meet deadlines as and when the business needs require it Desirable A desire to continue with further education Strong excel and viability understanding Familiar with Group software - Coins Experience of all stages of development including legal, design, planning related activities, and health and safety More about the Development Manager role Assist the Land / New Business department during the pre-development programme and, in certain instances, to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and, where appropriate, coordinate with the internal team. Ensuring the active involvement of the Development Team to facilitate early Handover of prospective Development sites from the Land / New Business Team to the full Project Team. Carry out Land Appraisals using Group software (Coins) and ensure accurate ongoing monitoring and updating for budgeting purposes. Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods. Management of the relevant Development budgets and programme information in line with the Development Appraisal system at all times. Assist, manage and coordinate Joint Ventures as agreed with the Management Services Agreement; Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including: Conveyance Plans; Section 38 / 104 Agreements; Open Space Agreements; Service Wayleaves / Easements; and Freehold Transfer Contracts. Carry out duties in compliance with the Company's ISO9001 accreditation. Support the Group Environmental and Social Value policies. Prepare and submit Partnering Approval Forms and ensure Project Close out Reports are completed and concluded, where appropriate via the necessary internal team. Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to the agreed timescales. Prepare reports and risk registers to gain internal approvals and ensure audit compliance. Manage solicitors, land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering into contract. Manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales. Assist supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. When required, organise and lead/ attend client meetings acting in a professional manner to positively represent the company at all times. Follow the internal development process, ensuring all systems are maintained with accurate information at all times. Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. When required, assess new business opportunities, undertake feasibility work, and prepare 'offer documentation' as required. Network with new and existing clients to identify opportunities to expand the business. To undertake any other duties as deemed necessary from time to time. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
Dec 12, 2025
Full time
In a Nutshell We have a fantastic opportunity for a Development Manager to join our team within Vistry South East, at our Caterham office. As our Development Manager, you will be responsible for the pre-construction phases of development projects, overseeing all legal, scheme viability, design and planning issues and coordinating with estimating, mobilisation, and construction teams. The Development Manager will be expected to coordinate the skills and resources of each function within the organisation together with appointing and managing external consultants to ensure that each development is optimized through efficient management. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. Let's cut to the chase, what's in it for you Competitive basic salary and annual bonus Company car, car allowance or travel allowance Salary sacrifice car scheme available to all employees Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service 2 Volunteering days per annum Private medical insurance, with employee paid cover Enhanced maternity, paternity and adoption leave Competitive pension scheme through salary sacrifice Life assurance at 4 x your annual salary Share save and share incentive schemes Employee rewards portal with many more benefits In return, what we would like from you Behave in line with our company values - Integrity, Caring and Quality As a minimum, educated to A level standard or equivalent, or ability to demonstrate relevant experience in a similar position Proficient in MS Office programmes; particularly Excel, Word, and Outlook Experience in a development role within the Construction, Property Development or Housing Industry Proven ability to manage multiple projects and lead the development process Good geographic knowledge of the area Organised and methodical, with good attention to detail Highly numerate with the ability to undertake feasibility appraisals Highly literate and able to understand and interpret complex legal documentation Strong time management skills with an ability to prioritise Able to work under own initiative, having good decision-making skills and a keen sense of responsibility Professional manner Able to work as part of a team as well as autonomously Ability to communicate well with individuals at all levels Able to travel on a regular basis throughout the area, with access to a vehicle on a daily basis Willing to work extra to meet deadlines as and when the business needs require it Desirable A desire to continue with further education Strong excel and viability understanding Familiar with Group software - Coins Experience of all stages of development including legal, design, planning related activities, and health and safety More about the Development Manager role Assist the Land / New Business department during the pre-development programme and, in certain instances, to lead on land acquisition or renegotiation of terms on existing projects. Give advice to ensure all development issues are addressed in outline at the outset prior to conclusion of the purchase process and, where appropriate, coordinate with the internal team. Ensuring the active involvement of the Development Team to facilitate early Handover of prospective Development sites from the Land / New Business Team to the full Project Team. Carry out Land Appraisals using Group software (Coins) and ensure accurate ongoing monitoring and updating for budgeting purposes. Settlement of the Construction Budget and programme, monitoring all Developments through a thorough review of development co-ordination checklists on a regular basis. Set realistic programmes to determine construction starts, sales opening and selling periods. Management of the relevant Development budgets and programme information in line with the Development Appraisal system at all times. Assist, manage and coordinate Joint Ventures as agreed with the Management Services Agreement; Liaison with the Legal department / appointed Solicitor / Technical department as required to ensure all relevant documentation is available at the requisite time including: Conveyance Plans; Section 38 / 104 Agreements; Open Space Agreements; Service Wayleaves / Easements; and Freehold Transfer Contracts. Carry out duties in compliance with the Company's ISO9001 accreditation. Support the Group Environmental and Social Value policies. Prepare and submit Partnering Approval Forms and ensure Project Close out Reports are completed and concluded, where appropriate via the necessary internal team. Drive the progress of each project by active management and mitigate against slippage, to ensure the Development Programme is delivered to the agreed timescales. Prepare reports and risk registers to gain internal approvals and ensure audit compliance. Manage solicitors, land agents and appointed legal advisors to negotiate and agree land contracts, ensuring any development related matters are fully resolved prior to entering into contract. Manage consultant teams e.g. architects, engineers, to produce scheme specific information and ensure the timely submission of schemes to the appropriate planning authority and statutory bodies in line with agreed timescales. Assist supporting information e.g. surveys, reports, assessments etc. required to support the planning process and enable sufficient pre delivery planning/design. Maintain excellent communication with the project team and internal stakeholders to ensure relevant information is correctly shared and circulated, and all actions are progressed in a timely manner. When required, organise and lead/ attend client meetings acting in a professional manner to positively represent the company at all times. Follow the internal development process, ensuring all systems are maintained with accurate information at all times. Resolve problems in collaboration with the project teams and colleagues and share learning to champion continuous improvement and ensure successful delivery of schemes. Promote and represent the company when appropriate in order to maximise development opportunities and the reputation of the company. When required, assess new business opportunities, undertake feasibility work, and prepare 'offer documentation' as required. Network with new and existing clients to identify opportunities to expand the business. To undertake any other duties as deemed necessary from time to time. Finally, let's tell you a bit more about us We build more than homes, we're making Vistry. Being a responsible developer and award-winning employer means we live each day through our ethos - doing the right thing. Our behaviours reflect this, as well as our values of integrity, caring and quality. Shaping all we do; they empower us to develop sustainable communities across affordable and private housing. We work in a partnership-led way, and you'll recognise our renowned brands Bovis Homes, Linden Homes and Countryside Homes. Together with Vistry Works, our manufacturing operation, and the functional support of Vistry Services, we're a proud UK Green Building Council member, UK top five housebuilder with a five-star House Builders Federation (HBF) customer satisfaction rating, and winner of many awards including Top Employer, Global Top Inspiring Workplaces, and Best for Talent Attraction and Outreach. Join us in making Vistry. JBRP1_UKTJ
