Applications Manager

About Us

Tai Calon was established in 2010 as a not for profit housing association, with almost 6,000 homes we are the largest provider of affordable homes in Blaenau Gwent. Our focus is to deliver high levels of customer satisfaction in all aspects of the service that we offer. Part of that is to ensure our customers' homes meet the Welsh Housing Quality Standards, and that is why since 2010 we have invested over £130 million in their homes.

We are proud to announce that we recently achieved our Great Place to Work certification, demonstrating our commitment to ensuring Tai Calon fosters a culture of trust, fairness, respect and camaraderie, making it a place colleagues truly want to work.

With more than 280 people trained and dedicated to their jobs, we're a big employer in the area. Due to growth, we're looking for an Applications Manager

About You

To be successful as an Applications Manager the ideal candidate will

• Advanced communication and collaboration skills, with the ability to work effectively with cross functional teams
• Excellent people skills, very personable and able to develop good working relationships
• Well organised with an attention to detail to ensure effective work planning, prioritisation, multi tasking and the meeting of deadlines or own work and that of others
• Advanced analytical and problem solving abilities
• Advanced attention to detail and a commitment to data accuracy
• Welsh Language Skills
• Customer focused
• Demonstrates integrity and support for organisational values (CALON)
• Committed to ongoing personal development
• Must be a self starter, driven and enthusiastic
• Open to change and demonstrate a positive, solution focused attitude
• Able to work on own initiative, think laterally, negotiate and develop creative and innovative solutions
• Flexible, willingness to work outside of normal working hours

Your Knowledge, Experience and Qualifications

You will also need to have the following knowledge, experience and qualifications

• Educated to level 6 (Degree Level) National Qualification Framework for England, Wales and Northern Ireland or with similar transferrable qualifications/experience
• Qualification in ITIL or working towards one.
• Significant Experience of developing / improving NEC Housing Management system
• Significant Experience of developing / improving Advanced Software's Dynamic Resource Scheduler System
• Experience of reviewing / improving business processes
• Experience in data preparation and data warehousing projects
• Experience of data governance principles, data privacy and data protection regulations including GDPR
• Experience of leading high performing teams

What you'll be doing

As the Applications Team Leader, you will oversee and manage the Applications Team, providing clear direction and line management to a group of Information Systems Analysts. You will be accountable for the support, maintenance, and optimisation of core business applications, including NEC Housing and Advanced Software's DRS.

Working closely with the Infrastructure and IT Support teams, you will ensure the proactive management of the application stack-covering incident resolution, fixes, patches, upgrades, and continuous improvement activities. Your leadership will help maintain secure, reliable, and efficient systems while reducing downtime and enhancing operational performance.

In addition, you will play a key role in supporting business change initiatives by developing strong relationships with senior stakeholders and business partners. Through effective collaboration, you will help translate organisational needs into technical solutions that deliver value and support strategic objectives.

Contract Type

Permanent

Working Pattern

You will work 37 hours per week from Monday to Friday.

You will also be eligible for our Flexi Time scheme, with most colleagues working their hours between 8:00 am and 5:00 pm.

Where You'll Be Working

This role offers Hybrid Working,where you'll be able to work from home.

For the days that you'rein the office, we've got a bright, open and modern space for you to catch up with colleagues and work from

Benefits

In joining our team, you will access the following:

• Flexi Time
• Free on site parking
• 33 days of annual leave (including bank holidays)
• Defined Contribution Pension Scheme
• Occupational Sick Pay
• Training and Development opportunities
• A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback.
• Free, confidential, 24/7 employee assistance programme (with access to flexible counselling)

Disability Confident Employer

We are a disability confident committed employer, and if you require any adjustments or support to be considered for this role, email our team at or contact us on .

More Information

If you'd like more information about this role, why not reach out to one of the team using the details below.

• Email:
• Telephone: