IT Manager Remote/ Gloucestershire Very competitive salary Our client, a well-established and growing organisation within the technology and cybersecurity industry, based in the Gloucestershire area (with a predominantly remote set-up), has an exciting new opportunity for an IT Manager to join their team on a full-time, permanent basis due to continued business growth and organisational development. The successful IT Manager should have: Proven background in leading or managing IT functions Strong understanding of IT infrastructure, cloud environments and service delivery Excellent communication skills with the ability to engage effectively across all levels Experience overseeing budgets, third-party suppliers and cross-departmental projects A strategic mindset with the ability to remain hands-on when required In this role, the IT Manager will be responsible for: Developing and delivering IT strategy aligned with wider business objectives Leading and supporting a small IT team, encouraging continuous improvement Overseeing day-to-day IT operations to ensure high-quality and reliable service delivery Managing and optimising both on-premises and cloud infrastructure with a focus on performance and security Collaborating closely on IT security, compliance and maintaining standards such as ISO 27001 Planning and delivering IT projects efficiently and within budget Managing vendor relationships and ensuring best value from suppliers Maintaining strong IT documentation and reporting regularly to senior leadership Our client is offering the successful IT Manager a highly competitive salary based on experience and qualifications, plus a comprehensive benefits package including funded professional training, private healthcare, 5% matched pension, 25 days holiday rising with service, EAP support and more. If you are an experienced IT leader with strong technical oversight skills, excellent stakeholder management and a passion for driving continuous improvement, apply now to be considered for this opportunity, this is one not to be missed! RE Recruitment act as an employment agency on behalf of the employer. If you don't hear back within 5 working days, please take this as an unsuccessful application. COM1
Dec 13, 2025
Full time
IT Manager Remote/ Gloucestershire Very competitive salary Our client, a well-established and growing organisation within the technology and cybersecurity industry, based in the Gloucestershire area (with a predominantly remote set-up), has an exciting new opportunity for an IT Manager to join their team on a full-time, permanent basis due to continued business growth and organisational development. The successful IT Manager should have: Proven background in leading or managing IT functions Strong understanding of IT infrastructure, cloud environments and service delivery Excellent communication skills with the ability to engage effectively across all levels Experience overseeing budgets, third-party suppliers and cross-departmental projects A strategic mindset with the ability to remain hands-on when required In this role, the IT Manager will be responsible for: Developing and delivering IT strategy aligned with wider business objectives Leading and supporting a small IT team, encouraging continuous improvement Overseeing day-to-day IT operations to ensure high-quality and reliable service delivery Managing and optimising both on-premises and cloud infrastructure with a focus on performance and security Collaborating closely on IT security, compliance and maintaining standards such as ISO 27001 Planning and delivering IT projects efficiently and within budget Managing vendor relationships and ensuring best value from suppliers Maintaining strong IT documentation and reporting regularly to senior leadership Our client is offering the successful IT Manager a highly competitive salary based on experience and qualifications, plus a comprehensive benefits package including funded professional training, private healthcare, 5% matched pension, 25 days holiday rising with service, EAP support and more. If you are an experienced IT leader with strong technical oversight skills, excellent stakeholder management and a passion for driving continuous improvement, apply now to be considered for this opportunity, this is one not to be missed! RE Recruitment act as an employment agency on behalf of the employer. If you don't hear back within 5 working days, please take this as an unsuccessful application. COM1
Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness unrelenting technological change to deliver innovations that provide a competitive advantage and improve everyday life worldwide. As part of the Expleo Digital and Technology (DigiTech) team , you will report to the Head of Cybersecurity and work within our specialist Cybersecurity Practice . In this role, you will provide cybersecurity assurance within a complex marine/defence engineering programme, supporting the development and delivery of cyber-resilient systems. This is a consultancy role focused on integrating cybersecurity into programme controls, technical assurance, and regulatory compliance. You will work closely with engineering leads, programme managers, and cybersecurity stakeholders to ensure that security requirements are appropriately defined, evidenced, and governed in alignment with relevant defence and maritime standards. The role offers the opportunity to influence mission-critical projects within the marine and defence domain, applying structured cybersecurity assurance approaches to complex, multidisciplinary delivery environments. Lead or support integrating cybersecurity assurance activities into engineering and programme delivery for marine and defence projects. Develop, review, and maintain cybersecurity assurance artefacts, including risk assessments, assurance cases, control matrices, and evidence submissions. Ensure alignment with applicable defence and industry standards and other MOD-aligned frameworks. Engage with engineering and project teams to ensure cybersecurity is embedded into system design, technical planning, and programme governance. Liaise with client representatives, suppliers, and accreditation authorities to support the assurance lifecycle and manage stakeholder expectations. Support the preparation for and participation in technical reviews, audits, and risk acceptance activities. Contribute to delivering security risk management processes, threat modelling sessions, and security design assessments. Provide subject matter expertise on assurance requirements for secure communications, supply chain security, platform integration, and physical security interfaces. Maintain accurate, high-quality documentation to support certification, regulatory compliance, and ongoing assurance requirements. Contribute to internal knowledge sharing, continuous improvement of assurance methodologies, and development of Expleo's marine and defence cyber capabilities. A degree (or equivalent experience) in Cybersecurity, Information Assurance, Systems Engineering, or a related technical or defence-focused discipline. Recognised cybersecurity certifications: CompTIA, CISSP, CISM, CRISC, ISO 27001 Lead Auditor/Implementer, or equivalent. Familiarity with MOD, maritime, or defence-specific frameworks: JSPs, DEFSTAN, NIST, IEC 62443, IMO or ISO/IEC 27001. DV clearance (or eligibility to obtain DV as a minimum) is required. Evidence of ongoing professional development aligned with cybersecurity assurance, defence sector standards, and engineering-led delivery models.
Dec 13, 2025
Full time
Expleo is a trusted partner for end-to-end, integrated engineering, quality services, and management consulting for digital transformation. We help businesses harness unrelenting technological change to deliver innovations that provide a competitive advantage and improve everyday life worldwide. As part of the Expleo Digital and Technology (DigiTech) team , you will report to the Head of Cybersecurity and work within our specialist Cybersecurity Practice . In this role, you will provide cybersecurity assurance within a complex marine/defence engineering programme, supporting the development and delivery of cyber-resilient systems. This is a consultancy role focused on integrating cybersecurity into programme controls, technical assurance, and regulatory compliance. You will work closely with engineering leads, programme managers, and cybersecurity stakeholders to ensure that security requirements are appropriately defined, evidenced, and governed in alignment with relevant defence and maritime standards. The role offers the opportunity to influence mission-critical projects within the marine and defence domain, applying structured cybersecurity assurance approaches to complex, multidisciplinary delivery environments. Lead or support integrating cybersecurity assurance activities into engineering and programme delivery for marine and defence projects. Develop, review, and maintain cybersecurity assurance artefacts, including risk assessments, assurance cases, control matrices, and evidence submissions. Ensure alignment with applicable defence and industry standards and other MOD-aligned frameworks. Engage with engineering and project teams to ensure cybersecurity is embedded into system design, technical planning, and programme governance. Liaise with client representatives, suppliers, and accreditation authorities to support the assurance lifecycle and manage stakeholder expectations. Support the preparation for and participation in technical reviews, audits, and risk acceptance activities. Contribute to delivering security risk management processes, threat modelling sessions, and security design assessments. Provide subject matter expertise on assurance requirements for secure communications, supply chain security, platform integration, and physical security interfaces. Maintain accurate, high-quality documentation to support certification, regulatory compliance, and ongoing assurance requirements. Contribute to internal knowledge sharing, continuous improvement of assurance methodologies, and development of Expleo's marine and defence cyber capabilities. A degree (or equivalent experience) in Cybersecurity, Information Assurance, Systems Engineering, or a related technical or defence-focused discipline. Recognised cybersecurity certifications: CompTIA, CISSP, CISM, CRISC, ISO 27001 Lead Auditor/Implementer, or equivalent. Familiarity with MOD, maritime, or defence-specific frameworks: JSPs, DEFSTAN, NIST, IEC 62443, IMO or ISO/IEC 27001. DV clearance (or eligibility to obtain DV as a minimum) is required. Evidence of ongoing professional development aligned with cybersecurity assurance, defence sector standards, and engineering-led delivery models.
Leapfrog Recruitment Consultants
Lochboisdale, Isle Of South Uist
Our client is looking for an Enterprise Solutions Product Manager to develop outcome-driven technology solutions that support digital transformation for business and government customers. This role is ideal for a product professional who enjoys shaping propositions, analysing market needs and turning technology capabilities into compelling commercial offerings! Duties for this role include, but are not limited to: Developing solution roadmaps and translating customer needs into commercially compelling designs. Conducting market and competitor analysis to identify opportunities and shape propositions. Managing solutions through the full lifecycle, including rollout, pricing, performance and continuous improvement. Leading cross functional collaboration with Sales, Technical, Operations and Marketing teams. Engaging with partners and vendors to enhance solution capabilities. Supporting customer engagements, bids and workshops as the solution authority. Ensuring compliance, governance and product documentation standards are met. Driving product quality, adoption, profitability and customer experience. Skills / Qualifications The ideal candidate will have 3-7 years' experience in product management or enterprise ICT roles, with strong understanding of cloud, cybersecurity, connectivity, data centre and collaboration technologies. They will demonstrate commercial mindset, strong communication skills and the ability to influence cross functional teams. Experience with customer journey design, pricing and solution development is essential. AI enabled services, telecommunications or managed ICT background is advantageous. For a full job description or further information on this role please call 711188, or email . If you wish to apply for this role, please submit your CV via the Apply Now button below.
Dec 12, 2025
Full time
Our client is looking for an Enterprise Solutions Product Manager to develop outcome-driven technology solutions that support digital transformation for business and government customers. This role is ideal for a product professional who enjoys shaping propositions, analysing market needs and turning technology capabilities into compelling commercial offerings! Duties for this role include, but are not limited to: Developing solution roadmaps and translating customer needs into commercially compelling designs. Conducting market and competitor analysis to identify opportunities and shape propositions. Managing solutions through the full lifecycle, including rollout, pricing, performance and continuous improvement. Leading cross functional collaboration with Sales, Technical, Operations and Marketing teams. Engaging with partners and vendors to enhance solution capabilities. Supporting customer engagements, bids and workshops as the solution authority. Ensuring compliance, governance and product documentation standards are met. Driving product quality, adoption, profitability and customer experience. Skills / Qualifications The ideal candidate will have 3-7 years' experience in product management or enterprise ICT roles, with strong understanding of cloud, cybersecurity, connectivity, data centre and collaboration technologies. They will demonstrate commercial mindset, strong communication skills and the ability to influence cross functional teams. Experience with customer journey design, pricing and solution development is essential. AI enabled services, telecommunications or managed ICT background is advantageous. For a full job description or further information on this role please call 711188, or email . If you wish to apply for this role, please submit your CV via the Apply Now button below.
IT Systems Administrator Near Cambridge My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation s software, hardware, and network infrastructure. This is a hands-on, business-critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company. You will work closely with technical and non-technical teams, taking ownership of day-to-day IT operations while helping to strengthen and scale the company s infrastructure as it continues to grow. Key Responsibilities Installing, configuring, and maintaining company software, hardware, and devices Managing network servers, storage systems, and internal technology tools Setting up user accounts, provisioning workstations, and managing access controls Monitoring system performance and ensuring uptime across all platforms Troubleshooting IT issues, diagnosing failures, and resolving outages promptly Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies Upgrading systems with new releases, updates, and hardware improvements Producing and maintaining documentation, IT policies, and training materials Training employees on company software tools (e.g., password managers, internal systems) Establishing and maintaining a documented IT security policy Ensuring CCTV and digital security infrastructure is properly configured and operational Requirements Essential Experience in IT support, systems administration, or IT management Strong understanding of hardware, software, and networking fundamentals Ability to independently diagnose and resolve technical issues Knowledge of cybersecurity best practices Strong organisational skills and attention to detail Good communication skills, including the ability to support and train non-technical staff Proactive mindset with the ability to manage a varied workload across multiple systems Desirable Interest or experience in web development Experience with computational or electronics hardware Familiarity with CCTV, access-control systems, or digital security infrastructure Knowledge of Linux, cloud platforms, or virtualisation technologies Previous experience in a start-up or fast-paced technical environment Ability to produce and maintain technical IT documentation and policies Role Details Location: near Cambridge Working Pattern: Onsite, 5 days a week Scope: Broad role supporting all company-wide IT infrastructure Opportunity: Help shape and strengthen IT systems as the company continues to scale Interested? Please Click Apply Now! IT Systems Administrator
Dec 12, 2025
Full time
IT Systems Administrator Near Cambridge My client, a fast-growing AI company based near Cambridge, is seeking an IT Systems Administrator to maintain, upgrade, and support the organisation s software, hardware, and network infrastructure. This is a hands-on, business-critical role ensuring all IT systems operate smoothly, securely, and efficiently across the company. You will work closely with technical and non-technical teams, taking ownership of day-to-day IT operations while helping to strengthen and scale the company s infrastructure as it continues to grow. Key Responsibilities Installing, configuring, and maintaining company software, hardware, and devices Managing network servers, storage systems, and internal technology tools Setting up user accounts, provisioning workstations, and managing access controls Monitoring system performance and ensuring uptime across all platforms Troubleshooting IT issues, diagnosing failures, and resolving outages promptly Implementing and maintaining cybersecurity protocols, including firewalls, backups, and security policies Upgrading systems with new releases, updates, and hardware improvements Producing and maintaining documentation, IT policies, and training materials Training employees on company software tools (e.g., password managers, internal systems) Establishing and maintaining a documented IT security policy Ensuring CCTV and digital security infrastructure is properly configured and operational Requirements Essential Experience in IT support, systems administration, or IT management Strong understanding of hardware, software, and networking fundamentals Ability to independently diagnose and resolve technical issues Knowledge of cybersecurity best practices Strong organisational skills and attention to detail Good communication skills, including the ability to support and train non-technical staff Proactive mindset with the ability to manage a varied workload across multiple systems Desirable Interest or experience in web development Experience with computational or electronics hardware Familiarity with CCTV, access-control systems, or digital security infrastructure Knowledge of Linux, cloud platforms, or virtualisation technologies Previous experience in a start-up or fast-paced technical environment Ability to produce and maintain technical IT documentation and policies Role Details Location: near Cambridge Working Pattern: Onsite, 5 days a week Scope: Broad role supporting all company-wide IT infrastructure Opportunity: Help shape and strengthen IT systems as the company continues to scale Interested? Please Click Apply Now! IT Systems Administrator
Business Development Manager/Account Manager (Hybrid) IT Managed Services Location: Sheffield HQ - candidates welcome from Nottinghamshire, Derbyshire, South Yorkshire, West Yorkshire, East Yorkshire (M1 corridor connected). Hybrid role (negotiable depending on circumstances). Salary & Rewards Account Manager: 30,000- 50,000 basic Senior Account Manager: 40,000- 60,000 basic Uncapped commission + performance bonuses! 10% of GP rising to 15% Clear progression pathways into senior, enterprise, or leadership positions About the Role Applause IT are working with an established multi office IT technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cybersecurity, infrastructure and managed services. We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy. Client & Account Management Act as the primary contact for key accounts, building long-term relationships. Understand client objectives and map relevant IT solutions to their needs. Provide informed, strategic advice on technology trends and opportunities. Sales & Business Development Develop and execute account plans to exceed revenue targets. Identify and convert new opportunities across existing and new customers. Lead full sales cycles from prospecting through to closing. Negotiate high-value deals (senior level). Collaboration & Delivery Work with technical, marketing, and delivery teams to ensure seamless solution delivery. Prepare proposals, quotes and product demos. Resolve client issues effectively. Mentor junior sales colleagues (senior level). Strategy, Forecasting & Reporting Maintain accurate CRM and pipeline records. Provide sales forecasts and performance updates. Analyse market trends and competitor activity. Skills & Experience 3+ years in IT sales / account management (5+ for Senior). Good understanding of IT solutions: cloud, cybersecurity, infrastructure, networking, managed services. Demonstrable record of meeting or exceeding sales targets. Strong communication, negotiation and presentation skills. Experience handling multiple accounts or complex sales cycles. Proficiency in CRM systems and Microsoft Office. Preferred Attributes Experience with public and private sector clients. Vendor certifications (AWS, Microsoft, Cisco, etc.) at the more Snr Level Strategic, proactive and commercially astute mindset. Comfortable in a fast-paced, target-driven environment. Able to travel to client sites; driving may be required depending on territory. Pension & healthcare Professional development and certification support Hybrid working Supportive culture with opportunities for progression Send CV now to find out more!
Dec 12, 2025
Full time
Business Development Manager/Account Manager (Hybrid) IT Managed Services Location: Sheffield HQ - candidates welcome from Nottinghamshire, Derbyshire, South Yorkshire, West Yorkshire, East Yorkshire (M1 corridor connected). Hybrid role (negotiable depending on circumstances). Salary & Rewards Account Manager: 30,000- 50,000 basic Senior Account Manager: 40,000- 60,000 basic Uncapped commission + performance bonuses! 10% of GP rising to 15% Clear progression pathways into senior, enterprise, or leadership positions About the Role Applause IT are working with an established multi office IT technology VAR looking to grow it's IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cybersecurity, infrastructure and managed services. We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy. Client & Account Management Act as the primary contact for key accounts, building long-term relationships. Understand client objectives and map relevant IT solutions to their needs. Provide informed, strategic advice on technology trends and opportunities. Sales & Business Development Develop and execute account plans to exceed revenue targets. Identify and convert new opportunities across existing and new customers. Lead full sales cycles from prospecting through to closing. Negotiate high-value deals (senior level). Collaboration & Delivery Work with technical, marketing, and delivery teams to ensure seamless solution delivery. Prepare proposals, quotes and product demos. Resolve client issues effectively. Mentor junior sales colleagues (senior level). Strategy, Forecasting & Reporting Maintain accurate CRM and pipeline records. Provide sales forecasts and performance updates. Analyse market trends and competitor activity. Skills & Experience 3+ years in IT sales / account management (5+ for Senior). Good understanding of IT solutions: cloud, cybersecurity, infrastructure, networking, managed services. Demonstrable record of meeting or exceeding sales targets. Strong communication, negotiation and presentation skills. Experience handling multiple accounts or complex sales cycles. Proficiency in CRM systems and Microsoft Office. Preferred Attributes Experience with public and private sector clients. Vendor certifications (AWS, Microsoft, Cisco, etc.) at the more Snr Level Strategic, proactive and commercially astute mindset. Comfortable in a fast-paced, target-driven environment. Able to travel to client sites; driving may be required depending on territory. Pension & healthcare Professional development and certification support Hybrid working Supportive culture with opportunities for progression Send CV now to find out more!
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice to have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best in class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
Dec 12, 2025
Full time
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice to have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best in class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
Technical Manager Engineering IT Manufacturing Product Development Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point-of-Sale products. They have been at the forefront of POS & weigh price labelling technology for many years. Their products are used by many of the worlds leading global food processing and distribution companies.They are investing heavily in innovation and strengthening their technical capability. The Role Reporting to the Managing Director, the Technical Manager will lead all technical operations, including engineering, software development, IT infrastructure, cybersecurity, and product delivery. This is a pivotal role driving technical innovation, ensuring product quality, and aligning UK operations with global technology strategy. Key Responsibilities Lead multi-disciplinary teams across software, electronics, mechanical engineering, and IT. Oversee development of embedded and PC-based software platforms (Pascal/Delphi, C, C#, .NET). Manage firmware lifecycle and hardware improvements for industrial automation products. Own major engineering projects, technical roadmaps, and UKJapan collaboration. Oversee IT infrastructure, cybersecurity, and compliance with industry standards. Ensure regulatory compliance (NMi, WELMEC, MID, EMC, food hygiene). Mentor technical staff and promote continuous improvement. Provide technical support for customers and commercial teams. Skills & Experience Degree in Engineering, Computer Science, Electronics, IT Systems or related field (or equivalent experience). Demonstrated experience managing engineering or software development teams. Proven leadership of multi-discipline technical projects and product development. Experience working with industrial equipment, weighing systems, embedded hardware or automation beneficial. Strong understanding of IT infrastructure, cybersecurity principles, ERP/SQL systems and business-critical applications Strong leadership of multi-disciplinary technical teams. Expertise in embedded software, electronics, and IT systems. Knowledge of industrial automation and cybersecurity principles. Degree in Engineering, Computer Science, or related field (or equivalent experience). Proven track record in technical management and project delivery. Why Join? This is a high-impact role in a global organisation with ambitious UK growth plans. Youll shape technical strategy, lead innovation, and work on cutting-edge products across multiple sectors. Company Description As a global organisation with a turnover of £622 million worldwide and around 3,600 employees, our client is entering a new phase of growth within the UK. Building on the success of their industrial business, they are now expanding their distributor channel globally. They are looking for ambitious people to join them. If you want to be a key player in their future success and believe you have the drive and skills to join their dynamic team at this exciting time of growth, then please get in touch! JBRP1_UKTJ
Dec 12, 2025
Full time
Technical Manager Engineering IT Manufacturing Product Development Our client is a market leader in the development, manufacture and supply of advanced POS Products and industrial weigh labelling equipment into the worlds food processing industries and major retailers.They are a solutions provider to the major retail industry for Point-of-Sale products. They have been at the forefront of POS & weigh price labelling technology for many years. Their products are used by many of the worlds leading global food processing and distribution companies.They are investing heavily in innovation and strengthening their technical capability. The Role Reporting to the Managing Director, the Technical Manager will lead all technical operations, including engineering, software development, IT infrastructure, cybersecurity, and product delivery. This is a pivotal role driving technical innovation, ensuring product quality, and aligning UK operations with global technology strategy. Key Responsibilities Lead multi-disciplinary teams across software, electronics, mechanical engineering, and IT. Oversee development of embedded and PC-based software platforms (Pascal/Delphi, C, C#, .NET). Manage firmware lifecycle and hardware improvements for industrial automation products. Own major engineering projects, technical roadmaps, and UKJapan collaboration. Oversee IT infrastructure, cybersecurity, and compliance with industry standards. Ensure regulatory compliance (NMi, WELMEC, MID, EMC, food hygiene). Mentor technical staff and promote continuous improvement. Provide technical support for customers and commercial teams. Skills & Experience Degree in Engineering, Computer Science, Electronics, IT Systems or related field (or equivalent experience). Demonstrated experience managing engineering or software development teams. Proven leadership of multi-discipline technical projects and product development. Experience working with industrial equipment, weighing systems, embedded hardware or automation beneficial. Strong understanding of IT infrastructure, cybersecurity principles, ERP/SQL systems and business-critical applications Strong leadership of multi-disciplinary technical teams. Expertise in embedded software, electronics, and IT systems. Knowledge of industrial automation and cybersecurity principles. Degree in Engineering, Computer Science, or related field (or equivalent experience). Proven track record in technical management and project delivery. Why Join? This is a high-impact role in a global organisation with ambitious UK growth plans. Youll shape technical strategy, lead innovation, and work on cutting-edge products across multiple sectors. Company Description As a global organisation with a turnover of £622 million worldwide and around 3,600 employees, our client is entering a new phase of growth within the UK. Building on the success of their industrial business, they are now expanding their distributor channel globally. They are looking for ambitious people to join them. If you want to be a key player in their future success and believe you have the drive and skills to join their dynamic team at this exciting time of growth, then please get in touch! JBRP1_UKTJ
About the Role We have an exciting opportunity for a proactive and technical Security Consultant (Architect) to join our Information Security team. You will play a crucial role in ensuring the confidentiality, integrity, and availability of our organisational information assets. Join our team if you have a thorough understanding of information security principles and a passion for designing and implementing robust security measures. The role will be based at our Bournemouth office on a hybrid working pattern. Key Responsibilities Security Architecture: Lead the design and development of secure enterprise systems, networks, and solutions, ensuring alignment with organisational risk appetite, industry standards, and regulatory requirements. Collaborate with enterprise and technical architects to maintain and evolve comprehensive security architecture documentation and design effective security controls. Serve as the security representative on governance boards and committees as designated by the Head of Information Security. Support specialist testing initiatives such as red team engagements and advanced threat simulations, including scoping, execution, and review. Continuously develop professional knowledge and expertise, staying abreast of emerging security trends, technologies, and best practices. Risk Management: Participate in enterprise level risk assessments to identify, analyse, and mitigate potential security vulnerabilities across systems and processes. Contribute to the development and refinement of risk management strategies, frameworks, and policies to align with business objectives and regulatory requirements. Maintain awareness of emerging threats, vulnerabilities, and threat actor tactics, adapting security architecture and controls to address evolving risks. Security Awareness: Promote security awareness by delivering expert guidance and training on secure architecture principles and best practices, while advising stakeholders on security related enquiries. Enhance security practices through continuous feedback to improve processes, methodologies, and architectural standards. Security Policies and Procedures: Develop and maintain information security policies, standards, and procedures, ensuring clear communication and integration across the organisation to ensure a robust and cohesive security posture. Collaborate with business and technical teams to embed security requirements and best practices into enterprise processes and solution designs. Technology Evaluation: Evaluate emerging technologies, tools and architectural approaches to strengthen security capabilities, and articulate the business value of new security controls investments. Partner with IT and business stakeholders to integrate security requirements into technology selection, solution design, and implementation. About You Demonstrable expertise and practical experience in the following areas: Define and document security requirements to support financial systems Perform security architecture assurance activities, evaluate solution designs against Information Security Management System (ISMS) controls, regulatory obligations (e.g. FCA, PRA, EBA), and internal security standards Design and advise on secure application and system development practices, including adherence to OWASP principles, secure coding standards, and secure configuration baselines relevant to financial services Architect and integrate secure systems, with a focus on strong authentication, authorisation, encryption, and access control, especially for systems processing sensitive financial data Provide security consultancy and architectural guidance to business and technology projects, ensuring alignment with financial industry threat landscapes, compliance obligations, and business objectives Apply architectural frameworks, techniques, and methodologies such as the NIST Cybersecurity Framework, NIST SP , ISO 27001/2, CIS Controls, and financial services regulatory guidance Develop and maintain technical security policies, standards tailored for financial services operations Experience in one or more architectural domains, including application architecture, middleware, infrastructure, or enterprise architecture, particularly in financial contexts Strong working knowledge of securing cloud services and environments (SaaS, PaaS, IaaS), including considerations for financial regulatory compliance, data residency, and third party risk management Excellent skills in communication, negotiation, and stakeholder engagement, with the ability to translate complex technical concepts into clear, business focused language for financial services audiences Demonstrated pragmatism and business acumen, balancing security requirements with innovation, customer experience, and regulatory demands in the financial sector Desirable Professional security certifications relevant to architecture and the financial sector, such as CISSP, ISSAP, CISM, or SABSA Chartered Architect (any level) Industry specific qualifications, such as Chartered Insurance Institute (CII) accreditation, Financial Risk Manager (FRM), or other relevant financial certifications Experience working within regulated financial services organisations, with familiarity with key regulatory frameworks including FCA, PRA, EBA, PSD2, GDPR, DORA, and Basel III Rewards & Benefits This role is a Band C in the LV= Structure. At LV= Life and Pensions, you'll go above and beyond to do the right thing for our customers. We'll reward your hard work with an attractive, competitive salary and benefits package, which includes: 30 days' holiday. The opportunity to buy or sell up to five days of holiday. An annual bonus scheme based on company and personal performance. Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance. Competitive pension scheme - LV= Life and Pensions will double match the amount you pay, up to 14% (subject to National Minimum Wage requirements). Group Life Assurance of four times your basic pay to your dependents (you'll have the option to increase this to 8 cover). Group Income Protection, if you enrol into the pension scheme and reach 5 years of service. Employee Assistance Programme (EAP) service for support when you need it. Virtual GP service. Shared parental leave. Up to 20% discount on our life products for you and your immediate family. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered. About Us We're proud of our inclusive culture at LV= and, as an equal opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it's right for you, our members and customers, and our business, then we'll do everything we can to make it happen.
Dec 12, 2025
Full time
About the Role We have an exciting opportunity for a proactive and technical Security Consultant (Architect) to join our Information Security team. You will play a crucial role in ensuring the confidentiality, integrity, and availability of our organisational information assets. Join our team if you have a thorough understanding of information security principles and a passion for designing and implementing robust security measures. The role will be based at our Bournemouth office on a hybrid working pattern. Key Responsibilities Security Architecture: Lead the design and development of secure enterprise systems, networks, and solutions, ensuring alignment with organisational risk appetite, industry standards, and regulatory requirements. Collaborate with enterprise and technical architects to maintain and evolve comprehensive security architecture documentation and design effective security controls. Serve as the security representative on governance boards and committees as designated by the Head of Information Security. Support specialist testing initiatives such as red team engagements and advanced threat simulations, including scoping, execution, and review. Continuously develop professional knowledge and expertise, staying abreast of emerging security trends, technologies, and best practices. Risk Management: Participate in enterprise level risk assessments to identify, analyse, and mitigate potential security vulnerabilities across systems and processes. Contribute to the development and refinement of risk management strategies, frameworks, and policies to align with business objectives and regulatory requirements. Maintain awareness of emerging threats, vulnerabilities, and threat actor tactics, adapting security architecture and controls to address evolving risks. Security Awareness: Promote security awareness by delivering expert guidance and training on secure architecture principles and best practices, while advising stakeholders on security related enquiries. Enhance security practices through continuous feedback to improve processes, methodologies, and architectural standards. Security Policies and Procedures: Develop and maintain information security policies, standards, and procedures, ensuring clear communication and integration across the organisation to ensure a robust and cohesive security posture. Collaborate with business and technical teams to embed security requirements and best practices into enterprise processes and solution designs. Technology Evaluation: Evaluate emerging technologies, tools and architectural approaches to strengthen security capabilities, and articulate the business value of new security controls investments. Partner with IT and business stakeholders to integrate security requirements into technology selection, solution design, and implementation. About You Demonstrable expertise and practical experience in the following areas: Define and document security requirements to support financial systems Perform security architecture assurance activities, evaluate solution designs against Information Security Management System (ISMS) controls, regulatory obligations (e.g. FCA, PRA, EBA), and internal security standards Design and advise on secure application and system development practices, including adherence to OWASP principles, secure coding standards, and secure configuration baselines relevant to financial services Architect and integrate secure systems, with a focus on strong authentication, authorisation, encryption, and access control, especially for systems processing sensitive financial data Provide security consultancy and architectural guidance to business and technology projects, ensuring alignment with financial industry threat landscapes, compliance obligations, and business objectives Apply architectural frameworks, techniques, and methodologies such as the NIST Cybersecurity Framework, NIST SP , ISO 27001/2, CIS Controls, and financial services regulatory guidance Develop and maintain technical security policies, standards tailored for financial services operations Experience in one or more architectural domains, including application architecture, middleware, infrastructure, or enterprise architecture, particularly in financial contexts Strong working knowledge of securing cloud services and environments (SaaS, PaaS, IaaS), including considerations for financial regulatory compliance, data residency, and third party risk management Excellent skills in communication, negotiation, and stakeholder engagement, with the ability to translate complex technical concepts into clear, business focused language for financial services audiences Demonstrated pragmatism and business acumen, balancing security requirements with innovation, customer experience, and regulatory demands in the financial sector Desirable Professional security certifications relevant to architecture and the financial sector, such as CISSP, ISSAP, CISM, or SABSA Chartered Architect (any level) Industry specific qualifications, such as Chartered Insurance Institute (CII) accreditation, Financial Risk Manager (FRM), or other relevant financial certifications Experience working within regulated financial services organisations, with familiarity with key regulatory frameworks including FCA, PRA, EBA, PSD2, GDPR, DORA, and Basel III Rewards & Benefits This role is a Band C in the LV= Structure. At LV= Life and Pensions, you'll go above and beyond to do the right thing for our customers. We'll reward your hard work with an attractive, competitive salary and benefits package, which includes: 30 days' holiday. The opportunity to buy or sell up to five days of holiday. An annual bonus scheme based on company and personal performance. Flexible benefits, including a cycle to work scheme, personal accident insurance, critical illness cover, private medical insurance, and dental insurance. Competitive pension scheme - LV= Life and Pensions will double match the amount you pay, up to 14% (subject to National Minimum Wage requirements). Group Life Assurance of four times your basic pay to your dependents (you'll have the option to increase this to 8 cover). Group Income Protection, if you enrol into the pension scheme and reach 5 years of service. Employee Assistance Programme (EAP) service for support when you need it. Virtual GP service. Shared parental leave. Up to 20% discount on our life products for you and your immediate family. Please note that we are unable to offer Skilled Worker Visa Sponsorship for this role. Therefore, you must ensure that you are eligible to work in the UK without our sponsorship for your application to be considered. About Us We're proud of our inclusive culture at LV= and, as an equal opportunity employer, we continually work to remove unconscious bias from our recruitment process. We value our colleagues for what they bring to our team regardless of any protected status or characteristics they may have. Talk to us about flexible working as part of your application; if it's right for you, our members and customers, and our business, then we'll do everything we can to make it happen.
Business Development Manager (Cybersecurity) Wakefield/Remote - 1 day a month in office £70,000-£80,000 (OTE £150,000+) + Uncapped Commission + Remote + Company Benefits Are you a Business Development Manager experienced within Cybersecurity and Managed Services looking to work for a market leading, global company at forefront of cyber resilience, helping organizations protect their digital ecosystem click apply for full job details
Dec 12, 2025
Full time
Business Development Manager (Cybersecurity) Wakefield/Remote - 1 day a month in office £70,000-£80,000 (OTE £150,000+) + Uncapped Commission + Remote + Company Benefits Are you a Business Development Manager experienced within Cybersecurity and Managed Services looking to work for a market leading, global company at forefront of cyber resilience, helping organizations protect their digital ecosystem click apply for full job details
Overview Ready to drive impactful relationships in the cybersecurity space? Join a trusted cybersecurity solutions provider recognised for safeguarding organisations across industries with advanced services in threat detection, incident response, compliance, and managed security. With a strong track record of protecting businesses against evolving cyber risks, the organisation continues to deliver measurable security outcomes through innovation, expertise, and client-focused partnerships. The team is hiring a Cyber Security Technical Account Manager to build and strengthen client relationships while ensuring the successful delivery of tailored security solutions. This role involves acting as the key liaison between technical teams and enterprise clients, providing strategic guidance, managing expectations, and driving alignment between business goals and cybersecurity initiatives. Make your next move. Apply now! Responsibilities Lead technical service reviews, Quarterly Business Reviews (QBRs), and roadmap sessions Provide guidance on MSS and XDR optimisation, configuration, and performance Act as the technical voice of the customer and manage complex escalations Analyse service data to provide clear insights and recommendations Support renewal and upsell efforts with technical insight and evidence Work cross-functionally to resolve issues and contribute to service improvement initiatives Skills/Must have 5+ years' experience in technical service delivery, SOC, or cybersecurity operations Strong knowledge of MSS, XDR, SIEM, SOAR, and incident response workflows Experience managing complex client environments and technical escalations Familiarity with SLAs, KPIs, and service reporting frameworks Excellent communication skills, with the ability to translate technical content for all audiences Proven track record of building trust with both technical and non-technical stakeholders Benefits Remote-first role with occasional client site or office presence Chance to work in a mission-driven cybersecurity environment Career development through exposure to technical innovation and strategic delivery Collaborative, supportive culture with a focus on service excellence Salary £50,000 - £60,000 base salary per annum
Dec 12, 2025
Full time
Overview Ready to drive impactful relationships in the cybersecurity space? Join a trusted cybersecurity solutions provider recognised for safeguarding organisations across industries with advanced services in threat detection, incident response, compliance, and managed security. With a strong track record of protecting businesses against evolving cyber risks, the organisation continues to deliver measurable security outcomes through innovation, expertise, and client-focused partnerships. The team is hiring a Cyber Security Technical Account Manager to build and strengthen client relationships while ensuring the successful delivery of tailored security solutions. This role involves acting as the key liaison between technical teams and enterprise clients, providing strategic guidance, managing expectations, and driving alignment between business goals and cybersecurity initiatives. Make your next move. Apply now! Responsibilities Lead technical service reviews, Quarterly Business Reviews (QBRs), and roadmap sessions Provide guidance on MSS and XDR optimisation, configuration, and performance Act as the technical voice of the customer and manage complex escalations Analyse service data to provide clear insights and recommendations Support renewal and upsell efforts with technical insight and evidence Work cross-functionally to resolve issues and contribute to service improvement initiatives Skills/Must have 5+ years' experience in technical service delivery, SOC, or cybersecurity operations Strong knowledge of MSS, XDR, SIEM, SOAR, and incident response workflows Experience managing complex client environments and technical escalations Familiarity with SLAs, KPIs, and service reporting frameworks Excellent communication skills, with the ability to translate technical content for all audiences Proven track record of building trust with both technical and non-technical stakeholders Benefits Remote-first role with occasional client site or office presence Chance to work in a mission-driven cybersecurity environment Career development through exposure to technical innovation and strategic delivery Collaborative, supportive culture with a focus on service excellence Salary £50,000 - £60,000 base salary per annum
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
Dec 11, 2025
Full time
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
About Us Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are seeking an experienced ERP transformation leader to join our Enterprise Solutions practice, focusing on sourcing, business case development, and strategic PMO for complex digital transformations. You will guide clients through the full ERP transformation lifecycle - from strategic framing and roadmap creation to implementation and value realisation - with a particular focus on SAP-enabled programmes. Key Responsibilities Programme Leadership: Lead large-scale ERP transformation programmes, overseeing multiple workstreams or modules through the full delivery lifecycle. Strategic PMO: Establish and run programme governance structures, ensuring delivery excellence, de-risking, and alignment to business value. Business Case & Value Management: Shape and deliver robust business cases, linking technology outcomes to tangible business benefits. Methodology Leadership: Apply leading methodologies such as SAP Activate, and best practices in template management, release management, and process modelling. End-to-End Process Integration: Design and govern integrated processes across SAP LoBs, covering key value streams (Purchase-to-Pay, Order-to-Cash, Record-to-Report, Hire-to-Retire etc.) Stakeholder Engagement: Operate as the primary interface with senior business stakeholders, influencing decision-making in large organisations. Team Leadership: Directly or indirectly manage sizeable delivery teams across vendors & geographies. What You'll Bring Consulting experience from a Tier 1/Tier 2 strategy firm or an SI with demonstrable leadership of end-to-end ERP programme delivery. Led ERP modules or workstreams end-to-end through the full delivery lifecycle. SAP functional knowledge across business units (e.g. Finance, Supply Chain, Procurement etc.), with understanding of cross-module integration. Strong experience in business case development and value management. Familiarity with both Agile and traditional ERP delivery methods. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. For more information on E-Verify.
Dec 10, 2025
Full time
About Us Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are seeking an experienced ERP transformation leader to join our Enterprise Solutions practice, focusing on sourcing, business case development, and strategic PMO for complex digital transformations. You will guide clients through the full ERP transformation lifecycle - from strategic framing and roadmap creation to implementation and value realisation - with a particular focus on SAP-enabled programmes. Key Responsibilities Programme Leadership: Lead large-scale ERP transformation programmes, overseeing multiple workstreams or modules through the full delivery lifecycle. Strategic PMO: Establish and run programme governance structures, ensuring delivery excellence, de-risking, and alignment to business value. Business Case & Value Management: Shape and deliver robust business cases, linking technology outcomes to tangible business benefits. Methodology Leadership: Apply leading methodologies such as SAP Activate, and best practices in template management, release management, and process modelling. End-to-End Process Integration: Design and govern integrated processes across SAP LoBs, covering key value streams (Purchase-to-Pay, Order-to-Cash, Record-to-Report, Hire-to-Retire etc.) Stakeholder Engagement: Operate as the primary interface with senior business stakeholders, influencing decision-making in large organisations. Team Leadership: Directly or indirectly manage sizeable delivery teams across vendors & geographies. What You'll Bring Consulting experience from a Tier 1/Tier 2 strategy firm or an SI with demonstrable leadership of end-to-end ERP programme delivery. Led ERP modules or workstreams end-to-end through the full delivery lifecycle. SAP functional knowledge across business units (e.g. Finance, Supply Chain, Procurement etc.), with understanding of cross-module integration. Strong experience in business case development and value management. Familiarity with both Agile and traditional ERP delivery methods. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. For more information on E-Verify.
Experience as an Engineer and Architect delivering complex infrastructure solutions and Integration Expert design and solutions on cloud security, including cloud & SaaSsecurity architecture, access control, data protection with a strong understanding of cloud computing platforms (AWS, Azure, GCP) Implementing cloud-specific security strategies, policies, and procedures, ensuring alignment with overall business goals and regulatory requirements, especially those related to data privacy and security. Identifying, assessing, and mitigating security risks associated with infrastructure and data platforms, working with the platform engineering team on how to implement. Experience of Architecture Frameworks and application of security principles into strategic architectures Build consensus across CISO and business units with a view to driving the data security solutions across the organization. Expertise in modern data platforms preferably with experience in Databricks and Snowflake implementations. Relevant certifications such as cloud-specific certifications (e.g. "AWS Certified Security - Specialty") would be preferable. Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. Accountabilities Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management. Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework. Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk. Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices. Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision. Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 10, 2025
Full time
Experience as an Engineer and Architect delivering complex infrastructure solutions and Integration Expert design and solutions on cloud security, including cloud & SaaSsecurity architecture, access control, data protection with a strong understanding of cloud computing platforms (AWS, Azure, GCP) Implementing cloud-specific security strategies, policies, and procedures, ensuring alignment with overall business goals and regulatory requirements, especially those related to data privacy and security. Identifying, assessing, and mitigating security risks associated with infrastructure and data platforms, working with the platform engineering team on how to implement. Experience of Architecture Frameworks and application of security principles into strategic architectures Build consensus across CISO and business units with a view to driving the data security solutions across the organization. Expertise in modern data platforms preferably with experience in Databricks and Snowflake implementations. Relevant certifications such as cloud-specific certifications (e.g. "AWS Certified Security - Specialty") would be preferable. Purpose of the role To provide a primary liaison service between the business, technology, and security functions. In order to ensure the confidentiality, integrity and availability of information, and support the mitigation of security risk. Accountabilities Collaboration with stakeholders to understand their security requirements in business processes and IT projects, to enhance overall risk management. Execution of risk assessments to identify and prioritise potential cybersecurity threats that could impact the banks operations and data and guide the implementation of mitigation strategies and communicate findings to relevant findings to relevant senior stakeholders. Collaboration with business units to develop and implement security policies and procedures for the banks operations aligned to the risk management framework. Management of the implementation, testing and monitoring of security controls across the banks IT systems to ensure the effectiveness of controls and mitigation of risk. Execution of training content and sessions to educate employees, enhance cybersecurity awareness and provide guidance on safe online practices. Management of complex cybersecurity incidents by collaborating with IT teams and response experts to effectively resolve cases through analysis, expertise support and project supervision. Identification of emerging cybersecurity trends, threats, and new technologies to address potential risks by advocating the adoption of new security solutions. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 09, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are looking for a Manager with experience in delivering technology transformation programmes, particularly within the UK public sector (NHS, Government, MOD, MOJ, Local or Central Government). You will bring hands-on expertise in systems implementation, functional and technical design, testing, and data migration, with a focus on Oracle Cloud HCM modules such as Core HR, Payroll, Talent Management, Recruiting as well as Oracle ME and other relevant foundational technologies and frameworks. The role will enable you to be part of a team driving meaningful change across the UK public sector. As part of our Public Sector Transformation team, you'll work at the intersection of strategy, technology, and impact - helping to deliver mission-critical programmes that shape the future of services like healthcare, central government, and beyond. You'll be solving complex challenges, from leading Oracle HCM transformations to managing complex data migrations, systems testing or managing full-scale implementations - you'll tackle the challenges that matter. Working alongside passionate experts and forward-thinking public sector leaders, you'll help design the digital foundations of tomorrow's healthcare, government, and public sector services. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. At times you will also be expected to work on projects outside of the Oracle domain. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with experience of working in the consulting industry to join us. You will typically have: • 10 - 15 years' experience in IT Programme management, system delivery, testing, data migration and technology transformation programmes, particularly within the UK public sector (NHS, Government , MOD, MOJ, Local Gov, or Central Government) • Previous Consulting experience is a must (focused on technology, digital initiatives, large-scale transformations) • You will bring hands-on expertise in systems implementation, testing, and data migration, with a focus on Oracle HCM modules such as Core HR, Payroll, Talent Management and Recruiting • You will bring hands-on expertise in leading large-scale systems implementation from a functional and technical perspective, incl. requirements engineering, testing, and data migration, with a focus on Oracle HCM modules • Familiarity with technological foundation of Oracle Cloud / Fusion HCM as well as adjacent relevant technologies such as Oracle DWH and Oracle ME • Ability to manage full programme lifecycles - planning, governance, risk, and stakeholder engagement • Skilled at presenting to C-Level and senior public sector stakeholders. • Confident leading cross-functional teams and managing vendor relationships. • Comfortable navigating public sector frameworks, governance, and assurance. • Experience running workshops, defining solution architectures, and managing programme documentation. • Experience of mentoring and managing teams, contributing to practice development, and supporting business development. • Strong understanding of public sector delivery frameworks, especially in NHS or central government. • Excellent communication and client-facing skills. • Willingness to travel within the UK. • A University degree with above average academic performance in a Computer Science or IT related degree. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 09, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we work closely with clients to embrace a transformational approach aimed at benefiting all stakeholders empowering organizations to grow, build sustainable competitive advantage, and drive positive societal impact. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives that question the status quo and spark change. BCG delivers solutions through leading-edge management consulting, technology and design, and corporate and digital ventures. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, fuelled by the goal of helping our clients thrive and enabling them to make the world a better place. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. What You'll Do We are seeking a Manager with IT Consulting and tech experience in Commodity Trading to join our team and lead transformational initiatives in the evolving energy markets. This role offers the opportunity to work at the intersection of business, technology, and trading operations, advising leading utilities, IOCs, merchant traders, renewables developers and owners, small digital start-up traders and other market participants on how to optimize, modernize and transform their IT landscapes. The successful candidate will play a pivotal role in shaping and delivering end-to-end IT solutions - from classical ETRM implementations to modern cloud-based data-centric platforms, real-time risk management solutions, and innovative digital and AI solutions for energy trading organisations. You will lead client engagements, manage cross-functional teams, and act as a trusted advisor to senior stakeholders, helping them navigate regulatory requirements, embrace new technologies, and build the trading capabilities of the future. As a Manager, you will work closely with our client's leadership teams to unlock additional value from asset-backed trading, origination and prop trading, to build new or improved trading capabilities and solutions and/or solve their modernisation and digitalization problems. You will help to understand their key challenges, define tech visions and IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. Besides giving direction on the functional, execution and management of the project, you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients' problems. Together with our clients, you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring We're looking for exceptional talent with strong IT Consulting experience with exposure to the Commodity Trading Domain. Specifically, we are looking for expertise in the following areas: 10-15 years of professional experience since graduation, with a solid track record in IT consulting and project delivery. Significant exposure to Energy Trading IT landscapes, with hands-on experience in Energy Trading and Risk Management (ETRM) systems, short-term trading, market access, or related data-centric platforms. Prior work with international energy companies, and/or specialized commodity trading firms highly desirable. Bachelor's degree as a minimum requirement in a STEM related subject area. Computer Science Degree preferred Additional certifications in energy trading, risk management, or IT consulting (e.g., PRINCE2, PMP, Agile, Cloud certifications) are a plus. Energy Trading IT Systems & Platforms: Hands-on experience with ETRM systems (e.g., Endur, Allegro, Aspect, Openlink, or similar), including trade capture, risk management, control and reporting, settlement, and regulatory reporting (REMIT, EMIR). Knowledge of Nomination and Scheduling systems, including interaction with Transmission System Operators (TSOs) for power and gas. Familiarity with Short-Term Trading systems supporting day-ahead, intraday, and balancing markets, ideally with exposure to algorithmic/automated trading solutions. Understanding of Market Access platforms (OTC, exchange, broker integration) and trading certificates/licensing requirements. Experience with Market Data Management platforms (price curves, weather/meteorological data, analytics) and integration with downstream systems. Exposure to Finance and Controlling systems used in trading operations (billing, settlement, accounting, cost/controlling). Energy Trading Value Chain & Processes: Knowledge of the end-to-end trade lifecycle, including portfolio management, deal negotiation, trade capture, confirmation, physical and financial settlement, and risk management. Understanding of portfolio optimization and forecasting models (short-, mid-, and long-term horizons). Experience working with valuation and risk frameworks (e.g., Value-at-Risk (VaR), credit risk management, P&L scenarios). Technology & Transformation Skills: Experience delivering digital and cloud-based solutions for trading landscapes (Azure, AWS, or similar). Familiarity with Lean ETRM concepts and modular IT landscapes (e.g., microservices, APIs, containerized solutions). Strong background in data platforms, analytics, and integration for trading use cases (real-time data feeds, pricing, forecasting, optimization). Knowledge of automation and algorithmic trading capabilities in the context of power and gas trading. Domain Experience: Practical experience in Energy Trading markets (ideally power and gas but oil/LNG knowledge also helpful, with exposure to renewables integration). Familiarity with products, deal types, and counterparties across OTC and exchange markets (e.g., forwards, futures, options, swaps, day-ahead, intraday, structured products, PPAs). Understanding of regulatory requirements and compliance in European or global energy trading markets. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 09, 2025
Full time
Locations : Amsterdam Brussels London Who We Are The Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do As a seamlessly integrated part of the BCG network, we provide consulting services focused on the development and implementation of business-critical IT architecture and digital solutions. We create technology platforms and deliver exceptionally customized solutions of the future for our clients, from data strategies to next-generation customer journey solutions and transformational business models. We solve the most daunting challenges that companies face today and envision for tomorrow. Our style is entrepreneurial - nimble and innovative, with multifaceted, cross-functional teams and completely vendor-independent. Our unique selling proposition is technology expertise and delivery. As a Manager, you will work closely with our client's leadership teams to understand their key challenges, define IT strategies, win buy-in for your recommendations and lead BCG case team members to transform client potential into performance. You will deploy customized IT strategies, digital platforms and architecture to leverage the digital potential of our customers with state-of-the-art tools such as cloud computing, AI, blockchain, microservices and containerization. You will evaluate and coach our clients' technology teams, manage quality and risk while maintaining client expectations and escalations. Besides giving direction on the functional, execution and management of the project you will be given end-to-end responsibility for larger, highly technical and more complex modules within the project and begin to develop specialized knowledge to help you solve our clients problems. Together with our clients you will develop convincing IT strategies, concepts and solutions, applying your sound technical know-how along with your analytical and conceptual skills. You will start to take on team lead responsibilities and demonstrate intellectual leadership directing diverse teams of consulting talent. Your role will also be to help team members flourish through thought leadership, team mentoring, knowledge sharing, giving frequent feedback and creating opportunities for team members to learn and grow. You will also personally develop and grow by being exposed to new and complex challenges daily. Finally, as a Manager you will contribute to the Practice Area development and help to build the BCG brand as a digital leader. What You'll Bring 10 to 15 years' experience in Tech strategy and consulting or IT project management. You will have relevant experience from a top consulting firm (focused on technology, digital initiatives) and have led the design and management of IT implementation and strategy projects. A strategic thinker, entrepreneurial, able to work creatively and analytically in a problem-solving environment Outstanding analytical and conceptual skills, strong customer focus and mental agility with a results orientation Experience in the Insurance or finance industries, with strong technical expertise in banking or insurance platforms. Strong expertise working with Data and Cloud technologies. Ability to balance dogmatism and pragmatism to guide decision making. Able to present different architecture models to clients, develop MVP architecture and IT landscape modernisation roadmaps. Deep expertise with modern toolsets in Agile environments, legacy modernization and modern approaches to technology. Know-how to drive operational and client service excellence, presenting project results to C-Level. Have experience with, and understand how to lead, legacy integration and remediation (facades, strangler approaches, et. al.). Ability to work under pressure and willingness to travel to clients world-wide. University degree with above-average academic performance in a mathematical-scientific field, information technology, engineering, or business administration. For candidates based in London: Fluent in English. For candidates based in The Netherlands: Fluent in English; Dutch is highly desirable. For candidates based in Belgium: Fluent in English, with French or Flemish as an additional requirement. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who we are We see the world of cybersecurity from a unique perspective here at Varonis. We're fighting the battle on a different front than conventional cybersecurity companies, relentlessly focused on securing data. Data assets are the most valuable - and vulnerable - components of the global economy. Along with employees, data is at the heart of almost every organization, yet conventional cybersecurity solutions, by themselves, have failed to protect it. What We Do We give companies vision into who is doing what, where and when in their environment. We can show them where their sensitive data is stored, who has access to it and who shouldn't have access to it. We can alert on unwanted activity within minutes and stop the bad guys in their tracks. We are the secret weapon companies need to have in their arsenal. Your opportunity The Commercial Sales Engineer is responsible for assisting Account Managers and Partners with the technical sales activities in new and existing opportunities. The Inside Sales Engineer is expected to work independently in our fast-paced environment. If you are smart, hard-working, proactive, diligent, and adaptable and willing to learn then you will succeed here. Responsibilities Understand customer requirements and integrate Varonis solutions into the customer's environment. Present technical information about Varonis' products and services, and conduct product demonstrations. Manage all phases of product evaluations including installations, presenting at seminars, responding to RFP's and RFI's and the technical development of Varonis Partners. Ability to work independently and team collaboratively in a fast-paced environment. Ability to articulate the importance of Data Security and evangelize Varonis as the leader in the Data Security market to end-users of all levels. Percent of travel varies by territory. Requirements Bachelor's Degree or equivalent from a four-year College or Technical School OR equivalent experience. Experience in a customer facing role. Ability to discuss highly technical concepts to all audiences, ranging from non-technical to executive level technical decision makers. Extensive knowledge of Microsoft software including operating systems and Active Directory. Understanding of security hardware and software. Strong written, oral, and presentation skills. IT Security experience and Technical Certifications are a plus. Competencies Analytical: Collects and researches data; designs workflows and procedures; identifies data relationships and dependencies; synthesizes complex or diverse information; uses intuition and experience to complement data. Technical Skills: Assesses own strengths and weaknesses; strives to continuously build knowledge and skills; shares expertise with others. Sense of Urgency: Displays a matter of utmost urgency; understands the importance of making critical business decision in a timely manner with strong attention to detail; realization that efficiency and prioritization is critical to success. Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions. Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively. Oral Communication: Demonstrates group presentation skills; listens and gets clarification; responds well to questions; speaks clearly and persuasively. Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans. Training Program You will be provided with exceptional education and training around Varonis products, value proposition, and industry. During training you will learn how to convey the value of Varonis products to the top positions within the cyber security industry. Our Culture Our offices provide our teams with a collaborative working environment, along with free food, a game room, and various social events. In addition, through our giving back programs, our employees have helped hundreds of people in our surrounding communities! We allow our employees to donate time and resources where they are the most passionate, by investing in causes that have a positive social impact. We invite you to check out our to gain further insight into the Varonis culture! Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Dec 09, 2025
Full time
Who we are We see the world of cybersecurity from a unique perspective here at Varonis. We're fighting the battle on a different front than conventional cybersecurity companies, relentlessly focused on securing data. Data assets are the most valuable - and vulnerable - components of the global economy. Along with employees, data is at the heart of almost every organization, yet conventional cybersecurity solutions, by themselves, have failed to protect it. What We Do We give companies vision into who is doing what, where and when in their environment. We can show them where their sensitive data is stored, who has access to it and who shouldn't have access to it. We can alert on unwanted activity within minutes and stop the bad guys in their tracks. We are the secret weapon companies need to have in their arsenal. Your opportunity The Commercial Sales Engineer is responsible for assisting Account Managers and Partners with the technical sales activities in new and existing opportunities. The Inside Sales Engineer is expected to work independently in our fast-paced environment. If you are smart, hard-working, proactive, diligent, and adaptable and willing to learn then you will succeed here. Responsibilities Understand customer requirements and integrate Varonis solutions into the customer's environment. Present technical information about Varonis' products and services, and conduct product demonstrations. Manage all phases of product evaluations including installations, presenting at seminars, responding to RFP's and RFI's and the technical development of Varonis Partners. Ability to work independently and team collaboratively in a fast-paced environment. Ability to articulate the importance of Data Security and evangelize Varonis as the leader in the Data Security market to end-users of all levels. Percent of travel varies by territory. Requirements Bachelor's Degree or equivalent from a four-year College or Technical School OR equivalent experience. Experience in a customer facing role. Ability to discuss highly technical concepts to all audiences, ranging from non-technical to executive level technical decision makers. Extensive knowledge of Microsoft software including operating systems and Active Directory. Understanding of security hardware and software. Strong written, oral, and presentation skills. IT Security experience and Technical Certifications are a plus. Competencies Analytical: Collects and researches data; designs workflows and procedures; identifies data relationships and dependencies; synthesizes complex or diverse information; uses intuition and experience to complement data. Technical Skills: Assesses own strengths and weaknesses; strives to continuously build knowledge and skills; shares expertise with others. Sense of Urgency: Displays a matter of utmost urgency; understands the importance of making critical business decision in a timely manner with strong attention to detail; realization that efficiency and prioritization is critical to success. Customer Service: Manages difficult or emotional customer situations; meets commitments; responds promptly to customer needs; solicits customer feedback to improve service. Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions. Written Communications: Edits work for spelling and grammar; presents numerical data effectively; varies writing style to meet needs; writes clearly and informatively. Oral Communication: Demonstrates group presentation skills; listens and gets clarification; responds well to questions; speaks clearly and persuasively. Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events. Planning/Organizing: Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans. Training Program You will be provided with exceptional education and training around Varonis products, value proposition, and industry. During training you will learn how to convey the value of Varonis products to the top positions within the cyber security industry. Our Culture Our offices provide our teams with a collaborative working environment, along with free food, a game room, and various social events. In addition, through our giving back programs, our employees have helped hundreds of people in our surrounding communities! We allow our employees to donate time and resources where they are the most passionate, by investing in causes that have a positive social impact. We invite you to check out our to gain further insight into the Varonis culture! Varonis is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are seeking an experienced ERP transformation leader to join our Enterprise Solutions practice, focusing on sourcing, business case development, and strategic PMO for complex digital transformations. You will guide clients through the full ERP transformation lifecycle - from strategic framing and roadmap creation to implementation and value realisation - with a particular focus on SAP-enabled programmes. Key Responsibilities Programme Leadership : Lead large-scale ERP transformation programmes, overseeing multiple workstreams or modules through the full delivery lifecycle. Strategic PMO : Establish and run programme governance structures, ensuring delivery excellence, de-risking, and alignment to business value. Business Case & Value Management : Shape and deliver robust business cases, linking technology outcomes to tangible business benefits. Methodology Leadership : Apply leading methodologies such as SAP Activate, and best practices in template management, release management, and process modelling. End-to-End Process Integration : Design and govern integrated processes across SAP LoBs, covering key value streams (Purchase-to-Pay, Order-to-Cash, Record-to-Report, Hire-to-Retire etc.) Stakeholder Engagement : Operate as the primary interface with senior business stakeholders, influencing decision-making in large organisations. Team Leadership : Directly or indirectly manage sizeable delivery teams across vendors & geographies. What You'll Bring - Consulting experience from a Tier 1/Tier 2 strategy firm or an SI with demonstrable leadership of end-to-end ERP programme delivery. - Led ERP modules or workstreams end-to-end through the full delivery lifecycle. - SAP functional knowledge across business units (e.g. Finance, Supply Chain, Procurement etc.), with understanding of cross-module integration. - Strong experience in business case development and value management. - Familiarity with both Agile and traditional ERP delivery methods. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Dec 09, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. About BCG Platinion BCG Platinion's presence spans across the globe, with offices in Asia, Europe, and South and North America. We achieve digital excellence for clients with sustained solutions to the most complex and time-sensitive challenge. We guide clients into the future to push the status quo, overcome tech limitations, and enable our clients to go further in their digital journeys than what has ever been possible in the past. At BCG Platinion, we deliver business value through the innovative use of technology at a rapid pace. We roll up our sleeves to transform business, revolutionize approaches, satisfy customers, and change the game through Architecture, Cybersecurity, Digital Transformation, Enterprise Application and Risk functions. We balance vision with a pragmatic path to change transforming strategies into leading-edge tech platforms, at scale. Practice Area BCG Platinion launched in Germany in 2000 to add deep technical expertise to the Boston Consulting Group's existing capabilities. Today, our presence spans across the globe, with offices in Asia, Europe, and South and North America. Our New York-based North American team began in 2014 and in 2017 acquired MAYA Design, a Pittsburgh-based digital design and innovation lab, to grow our capabilities around technology and design. We support our clients' total digital transformation through technology, design, cybersecurity, and risk management & financial engineering capabilities. And together with BCG, BCG Platinion's interdisciplinary team of technical experts enable customized technical solutions and accelerate delivery value through new business platforms, application consolidations, and major system implementations. What You'll Do We are seeking an experienced ERP transformation leader to join our Enterprise Solutions practice, focusing on sourcing, business case development, and strategic PMO for complex digital transformations. You will guide clients through the full ERP transformation lifecycle - from strategic framing and roadmap creation to implementation and value realisation - with a particular focus on SAP-enabled programmes. Key Responsibilities Programme Leadership : Lead large-scale ERP transformation programmes, overseeing multiple workstreams or modules through the full delivery lifecycle. Strategic PMO : Establish and run programme governance structures, ensuring delivery excellence, de-risking, and alignment to business value. Business Case & Value Management : Shape and deliver robust business cases, linking technology outcomes to tangible business benefits. Methodology Leadership : Apply leading methodologies such as SAP Activate, and best practices in template management, release management, and process modelling. End-to-End Process Integration : Design and govern integrated processes across SAP LoBs, covering key value streams (Purchase-to-Pay, Order-to-Cash, Record-to-Report, Hire-to-Retire etc.) Stakeholder Engagement : Operate as the primary interface with senior business stakeholders, influencing decision-making in large organisations. Team Leadership : Directly or indirectly manage sizeable delivery teams across vendors & geographies. What You'll Bring - Consulting experience from a Tier 1/Tier 2 strategy firm or an SI with demonstrable leadership of end-to-end ERP programme delivery. - Led ERP modules or workstreams end-to-end through the full delivery lifecycle. - SAP functional knowledge across business units (e.g. Finance, Supply Chain, Procurement etc.), with understanding of cross-module integration. - Strong experience in business case development and value management. - Familiarity with both Agile and traditional ERP delivery methods. Additional info Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Description What We Do: Managing Cyber Risk, Together - As the world becomes increasingly connected, the need for Forescout's solutions grows stronger. Forescout is at the forefront of one of the most critical challenges in cybersecurity, delivering automated protection across the modern organisation. Our solutions ensure continuous alignment between our customers' security frameworks and their evolving digital environments, spanning IT, IoT, OT, and IoMT assets. At Forescout, we are looking for relentlessly, driven individuals who thrive in a collaborative environment, embrace innovation, and are committed to delivering exceptional customer experiences. As one team, we push boundaries, stay ahead of emerging threats, and create cutting edge solutions that make a real impact. Bring your unique perspective to Forescout and help shape the future of cybersecurity with us! What You Will Do: In this role, you will play a key part in optimising sales operations and driving cross functional alignment to support revenue growth. You will refine workflows, ensure data accuracy, create performance insights, and collaborate closely with sales, marketing, and finance teams to align objectives, improve outcomes, and drive revenue. Process and Strategy - Design, implement, and continuously improve sales processes from lead generation through to deal closure, increasing efficiency and effectiveness across the sales cycle. CRM and Technology Management - Oversee, manage and maintain the sales CRM and related sales technology tools, ensuring the team leverages these systems efficiently and effectively. Data Analysis and Reporting - Analyse sales data, track key metrics (KPIs), and produce detailed reports and forecasts to provide actionable, data driven insights to sales leadership, sales teams and other stakeholders. Forecasting - Develop and maintain forecasting models and tools, supporting strategic planning and accurate sales projections. Data Integrity - Ensure the accuracy, consistency, and completeness of customer and sales data across all systems. Cross Functional Collaboration - Partner with sales, marketing, and finance teams to ensure alignment of goals, data, and processes that drive organisational success. Training and Support - Provide training and guidance to sales representatives on tools, systems, and processes, and assist with operational tasks such as pricing, product availability, and customer inquiries. What You Bring to Forescout: Experience - Proven experience in sales operations, business operations, or a related analytical role within a high growth or technology driven environment. Technical Proficiency - Strong hands on experience with CRM systems (e.g., Salesforce) and sales enablement tools, with the ability to manage data, create dashboards, and generate performance insights. Analytical Skills - Skilled in data analysis, reporting, and forecasting, with the ability to translate data into actionable insights and recommendations. Process Mindset - Adept at designing, implementing, and refining processes that improve efficiency and scalability. Collaboration - Excellent interpersonal and communication skills with a proven ability to work effectively across sales, marketing, finance, and operations teams. Attention to Detail - Demonstrated ability to maintain high standards of data accuracy, consistency, and integrity. Problem Solving - Proactive and resourceful in identifying challenges and implementing practical, scalable solutions. Education - Bachelor's degree in Business, Finance, Marketing, or a related field; advanced analytical or CRM certifications are a plus. What Forescout Offers You: At Forescout, you'll work alongside a visionary leadership team that champions professional development and growth. Our diverse and inclusive culture fosters innovation, collaboration, and impact, giving you the opportunity to make a real difference in global cybersecurity. With competitive compensation, comprehensive benefits, and an environment where your efforts are recognised, we're in growth mode and you'll have plenty of opportunities to grow with us. Apply now and discover what's possible. More About Forescout The Forescout 4D Platform provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full featured security and IT product integrations, Forescout makes every cybersecurity investment more effective. Learn more at . Our Mission To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation. Our Vision A world where every cyber asset is seen, secure and compliant. Our Culture One Team - We all work together, and we all win together. Cyber Obsessed - We are curious about technology, and we are innovative and passionate about solving big programs. Customer Driven - We listen, we learn, and we make it right. Relentless - We're smart, determined, and find a way. We figure stuff out. Collaborative, without Ego - No one succeeds alone. We strive to be the humble person that people want to work with. Our DEI Statement At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our "One Team" philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Dec 09, 2025
Full time
Description What We Do: Managing Cyber Risk, Together - As the world becomes increasingly connected, the need for Forescout's solutions grows stronger. Forescout is at the forefront of one of the most critical challenges in cybersecurity, delivering automated protection across the modern organisation. Our solutions ensure continuous alignment between our customers' security frameworks and their evolving digital environments, spanning IT, IoT, OT, and IoMT assets. At Forescout, we are looking for relentlessly, driven individuals who thrive in a collaborative environment, embrace innovation, and are committed to delivering exceptional customer experiences. As one team, we push boundaries, stay ahead of emerging threats, and create cutting edge solutions that make a real impact. Bring your unique perspective to Forescout and help shape the future of cybersecurity with us! What You Will Do: In this role, you will play a key part in optimising sales operations and driving cross functional alignment to support revenue growth. You will refine workflows, ensure data accuracy, create performance insights, and collaborate closely with sales, marketing, and finance teams to align objectives, improve outcomes, and drive revenue. Process and Strategy - Design, implement, and continuously improve sales processes from lead generation through to deal closure, increasing efficiency and effectiveness across the sales cycle. CRM and Technology Management - Oversee, manage and maintain the sales CRM and related sales technology tools, ensuring the team leverages these systems efficiently and effectively. Data Analysis and Reporting - Analyse sales data, track key metrics (KPIs), and produce detailed reports and forecasts to provide actionable, data driven insights to sales leadership, sales teams and other stakeholders. Forecasting - Develop and maintain forecasting models and tools, supporting strategic planning and accurate sales projections. Data Integrity - Ensure the accuracy, consistency, and completeness of customer and sales data across all systems. Cross Functional Collaboration - Partner with sales, marketing, and finance teams to ensure alignment of goals, data, and processes that drive organisational success. Training and Support - Provide training and guidance to sales representatives on tools, systems, and processes, and assist with operational tasks such as pricing, product availability, and customer inquiries. What You Bring to Forescout: Experience - Proven experience in sales operations, business operations, or a related analytical role within a high growth or technology driven environment. Technical Proficiency - Strong hands on experience with CRM systems (e.g., Salesforce) and sales enablement tools, with the ability to manage data, create dashboards, and generate performance insights. Analytical Skills - Skilled in data analysis, reporting, and forecasting, with the ability to translate data into actionable insights and recommendations. Process Mindset - Adept at designing, implementing, and refining processes that improve efficiency and scalability. Collaboration - Excellent interpersonal and communication skills with a proven ability to work effectively across sales, marketing, finance, and operations teams. Attention to Detail - Demonstrated ability to maintain high standards of data accuracy, consistency, and integrity. Problem Solving - Proactive and resourceful in identifying challenges and implementing practical, scalable solutions. Education - Bachelor's degree in Business, Finance, Marketing, or a related field; advanced analytical or CRM certifications are a plus. What Forescout Offers You: At Forescout, you'll work alongside a visionary leadership team that champions professional development and growth. Our diverse and inclusive culture fosters innovation, collaboration, and impact, giving you the opportunity to make a real difference in global cybersecurity. With competitive compensation, comprehensive benefits, and an environment where your efforts are recognised, we're in growth mode and you'll have plenty of opportunities to grow with us. Apply now and discover what's possible. More About Forescout The Forescout 4D Platform provides complete asset intelligence and control across IT, OT, IoT, and IoMT environments. For more than 20 years, Fortune 100 organizations, government agencies, and large enterprises have trusted Forescout as their foundation to manage cyber risk, ensure compliance, and mitigate threats. With seamless context sharing and workflow orchestration across more than 100 full featured security and IT product integrations, Forescout makes every cybersecurity investment more effective. Learn more at . Our Mission To continuously identify, protect, and ensure the compliance of all cyber assets across the modern organisation. Our Vision A world where every cyber asset is seen, secure and compliant. Our Culture One Team - We all work together, and we all win together. Cyber Obsessed - We are curious about technology, and we are innovative and passionate about solving big programs. Customer Driven - We listen, we learn, and we make it right. Relentless - We're smart, determined, and find a way. We figure stuff out. Collaborative, without Ego - No one succeeds alone. We strive to be the humble person that people want to work with. Our DEI Statement At Forescout, we are committed to fostering a diverse, equitable, and inclusive workplace. We believe that diversity of background, experiences, and perspectives leads to innovation, creativity, and better decision making. We strive to create an environment where all team members feel valued, respected, and empowered. We actively promote equal opportunities and fair treatment for all individuals, regardless of their race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic protected by law. By embracing Diversity, Equity and Inclusion, we aspire to build a successful culture where we work together and win together as One Team. NOTE TO EMPLOYMENT AGENCIES: We value the partnerships we have built with our preferred vendors. Forescout does not accept unsolicited resumes from employment agencies. All resumes submitted by employment agencies directly to any Forescout employee or hiring manager in any form without a signed Employment Placement Agreement on file and search engagement for that position will be deemed unsolicited in nature. No fee will be paid in the event the candidate is subsequently hired as a result of the referral or through other means. Forescout Technologies is proud to be an Equal Employment Opportunity Employer. We value and embrace diversity, equality, inclusion, and collaboration at the core of our "One Team" philosophy. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Get Staffed Online Recruitment Limited
Brighton, Sussex
Our client is an inspiring place to work. They're an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK & Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in connectivity, networks, smart buildings, advanced wi-fi, cybersecurity and managed IT services, they proudly support a diverse client base across the public and private sectors. They're passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you're looking to grow your career with a forward-thinking team that truly values innovation and impact, you'll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from them: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: They take their teams health seriously, activities, socials & coaching are routine to them. The Role: As a Junior Internal Account Manager, you'll be a key player in their dynamic Sales and Business Support teams. You'll work closely with Account Managers, Directors, and other teams to ensure their customers get the best service and value. In addition, you will handle some logistics coordination and project management assistance to ensure timely delivery and smooth operations. This role is perfect if you're organised, proactive, and ready to learn with plenty of room to grow! What you'll be doing: Sales Support & Administration: Collaborate with Account Managers to prepare and issue quotes, process customer orders, manage deal registrations, and more. Price Optimisation: Work with distributors to secure the best pricing for their deals. Order Management: Keep the flow moving by ensuring orders are processed, purchase orders are placed promptly, and all order details are accurate and up to date. Forecasting & Reporting: Maintain forecasts, and report updates to the Renewals and Business Support Manager. Project Management: Support planning, scheduling, and tracking of IT projects across multiple workstreams. Logistics: Help manage procurement, logistics and inventory of IT equipment, including assisting with the safe handling and arrangement of boxes. Cross-Team Communication: Act as a bridge between Sales, Finance, Project Management, and other teams, ensuring everyone has the information they need. Continuous Improvement: Help them keep refining and improving their systems and processes. Learning & Development: Participate in training to boost your technical skills and knowledge, with opportunities to achieve vendor certifications. Key Experience: Deliver Results: Love hitting goals, whether it's closing deals, managing renewals, or getting the best prices. Thrive on Collaboration: Enjoy building relationships and working together with customers and colleagues alike. Have a Competitive Edge: Driven, resilient, and commercially savvy, with a knack for getting things done. Are Organised & Proactive: Able to manage your own work and deadlines with confidence. Bring Product Knowledge: Have, or are ready to learn, strong product knowledge to add value in every interaction. Personal Attributes: Strong interpersonal and relationship-building skills. Professional, approachable, and customer focused. Solid organisational and time management skills. Proficient in Excel, Word, and Outlook. Experience with Salesforce is a plus.
Dec 09, 2025
Full time
Our client is an inspiring place to work. They're an award-winning, independent company, leading in their field and offering a refreshingly different experience to the larger IT solutions providers. Their team has worked on some of the biggest projects in the UK & Europe, earning a reputation for delivering smart, real-world solutions using only the best technology vendors in the business. With expertise in connectivity, networks, smart buildings, advanced wi-fi, cybersecurity and managed IT services, they proudly support a diverse client base across the public and private sectors. They're passionate about continuous learning and invest heavily in their people, supporting everything from technical certifications to soft skills and personal development. If you're looking to grow your career with a forward-thinking team that truly values innovation and impact, you'll fit right in. They welcome applicants from all backgrounds and aim to offer all their staff the support they need to achieve their career goals. They particularly welcome candidates form under-represented groups in the Tech Community. What you can expect from them: Training: Guaranteed investment in your personal and professional development, including 6 days paid study leave. Work/Life Balance: 25 days annual leave plus flexible working opportunities. Wellness & Wellbeing: They take their teams health seriously, activities, socials & coaching are routine to them. The Role: As a Junior Internal Account Manager, you'll be a key player in their dynamic Sales and Business Support teams. You'll work closely with Account Managers, Directors, and other teams to ensure their customers get the best service and value. In addition, you will handle some logistics coordination and project management assistance to ensure timely delivery and smooth operations. This role is perfect if you're organised, proactive, and ready to learn with plenty of room to grow! What you'll be doing: Sales Support & Administration: Collaborate with Account Managers to prepare and issue quotes, process customer orders, manage deal registrations, and more. Price Optimisation: Work with distributors to secure the best pricing for their deals. Order Management: Keep the flow moving by ensuring orders are processed, purchase orders are placed promptly, and all order details are accurate and up to date. Forecasting & Reporting: Maintain forecasts, and report updates to the Renewals and Business Support Manager. Project Management: Support planning, scheduling, and tracking of IT projects across multiple workstreams. Logistics: Help manage procurement, logistics and inventory of IT equipment, including assisting with the safe handling and arrangement of boxes. Cross-Team Communication: Act as a bridge between Sales, Finance, Project Management, and other teams, ensuring everyone has the information they need. Continuous Improvement: Help them keep refining and improving their systems and processes. Learning & Development: Participate in training to boost your technical skills and knowledge, with opportunities to achieve vendor certifications. Key Experience: Deliver Results: Love hitting goals, whether it's closing deals, managing renewals, or getting the best prices. Thrive on Collaboration: Enjoy building relationships and working together with customers and colleagues alike. Have a Competitive Edge: Driven, resilient, and commercially savvy, with a knack for getting things done. Are Organised & Proactive: Able to manage your own work and deadlines with confidence. Bring Product Knowledge: Have, or are ready to learn, strong product knowledge to add value in every interaction. Personal Attributes: Strong interpersonal and relationship-building skills. Professional, approachable, and customer focused. Solid organisational and time management skills. Proficient in Excel, Word, and Outlook. Experience with Salesforce is a plus.
