Lead Vehicle Technician - Join Our Expert Team at P J Nicholls Tewkesbury Looking for a Career Where Your Expertise is Truly Valued? Are you a skilled Vehicle Technician looking for your next challenge? P J Nicholls, a respected family-owned business since 1984, is seeking a talented Lead Vehicle Technician to join our professional team in Tewkesbury. Work with the latest diagnostic equipment for all makes of vehicles in a modern, well-equipped workshop where your expertise is valued and your career can thrive. What You'll Do To be responsible for overseeing the workshop, managing workflow, and ensuring the highest standards of quality and performance from the workshop team. The role requires a proactive and motivational leader who can also contribute as a productive technician, and increase turnover and margin. Workshop Management: Oversee and control the daily loading of the workshop, ensuring that job information is accessible at least 48 hours in advance. Allocate jobs to technicians throughout the day, optimising workflow, productivity and efficiency. Quality Control: Conduct continual oversight and checking of the team's performance and work quality to ensure it meets ours and manufacturer high standards. Team Leadership: Drive the workshop's workload, motivate the team to achieve their best, and mentor apprentices and new team members. Technical Expertise: Act as a senior technical resource, providing troubleshooting support at our various sites as required by the business. Remain a productive technician and efficient technician; leading by example. Maximise workshop opportunities: Actively identity and create upsell opportunities, both personally and within the team, to increase margin and contribute to positive customer outcomes. Collaboration: Actively contribute to managers meetings and attend regular meetings with the service manager to discuss workshop performance. What We're Looking For Essential Requirements: NVQ Level 3 in Vehicle Maintenance & Repair (or equivalent) Clean UK driving licence (required) Proven experience as a Vehicle Technician Strong diagnostic and problem-solving skills Ability to work independently and as part of a team Professional attitude with attention to detail Ideal Candidate: Ford experience (preferred but not essential) Electrical/hybrid vehicle knowledge Commitment to quality workmanship and customer satisfaction Excellent Compensation & Benefits Competitive Package: 30 days total holiday (22 days + 8 public holidays) additional days for long service Company pension scheme Great Perks: Substantial staff discounts on vehicle servicing and parts Staff pricing on new and used vehicle purchases Employee referral bonus 3p per litre fuel discount 20% discount at Nisa stores Ongoing training including manufacturer courses Working Environment Modern Workshop: Latest diagnostic equipment and tools Clean, well-organised workspace Supportive team environment Why Choose P J Nicholls? Our Heritage: Family-owned since 1984 with locations across Gloucestershire. We're proud Ford and KGM representatives with thousands of loyal customers. Our Values: We work as a team, treat everyone with respect, embrace new technology, and support our local community. Career Development: Manufacturer training programs MOT testing qualification support Hybrid/electric vehicle training Clear progression pathways to senior technician roles Cross-training opportunities Stability & Growth: Join a profitable, established business that invests in its people and equipment. Ready to Apply? Join a team where your technical skills are appreciated, your development is supported, and your work makes a real difference to our customers' safety and satisfaction. How to Apply: Email your CV to: Liz Barr - Job Type: Full-time Benefits: Company pension Employee discount Store discount Ability to commute/relocate: Tewkesbury GL20 8DT: reliably commute or plan to relocate before starting work (required) Experience: Workshop: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person
Dec 13, 2025
Full time
Lead Vehicle Technician - Join Our Expert Team at P J Nicholls Tewkesbury Looking for a Career Where Your Expertise is Truly Valued? Are you a skilled Vehicle Technician looking for your next challenge? P J Nicholls, a respected family-owned business since 1984, is seeking a talented Lead Vehicle Technician to join our professional team in Tewkesbury. Work with the latest diagnostic equipment for all makes of vehicles in a modern, well-equipped workshop where your expertise is valued and your career can thrive. What You'll Do To be responsible for overseeing the workshop, managing workflow, and ensuring the highest standards of quality and performance from the workshop team. The role requires a proactive and motivational leader who can also contribute as a productive technician, and increase turnover and margin. Workshop Management: Oversee and control the daily loading of the workshop, ensuring that job information is accessible at least 48 hours in advance. Allocate jobs to technicians throughout the day, optimising workflow, productivity and efficiency. Quality Control: Conduct continual oversight and checking of the team's performance and work quality to ensure it meets ours and manufacturer high standards. Team Leadership: Drive the workshop's workload, motivate the team to achieve their best, and mentor apprentices and new team members. Technical Expertise: Act as a senior technical resource, providing troubleshooting support at our various sites as required by the business. Remain a productive technician and efficient technician; leading by example. Maximise workshop opportunities: Actively identity and create upsell opportunities, both personally and within the team, to increase margin and contribute to positive customer outcomes. Collaboration: Actively contribute to managers meetings and attend regular meetings with the service manager to discuss workshop performance. What We're Looking For Essential Requirements: NVQ Level 3 in Vehicle Maintenance & Repair (or equivalent) Clean UK driving licence (required) Proven experience as a Vehicle Technician Strong diagnostic and problem-solving skills Ability to work independently and as part of a team Professional attitude with attention to detail Ideal Candidate: Ford experience (preferred but not essential) Electrical/hybrid vehicle knowledge Commitment to quality workmanship and customer satisfaction Excellent Compensation & Benefits Competitive Package: 30 days total holiday (22 days + 8 public holidays) additional days for long service Company pension scheme Great Perks: Substantial staff discounts on vehicle servicing and parts Staff pricing on new and used vehicle purchases Employee referral bonus 3p per litre fuel discount 20% discount at Nisa stores Ongoing training including manufacturer courses Working Environment Modern Workshop: Latest diagnostic equipment and tools Clean, well-organised workspace Supportive team environment Why Choose P J Nicholls? Our Heritage: Family-owned since 1984 with locations across Gloucestershire. We're proud Ford and KGM representatives with thousands of loyal customers. Our Values: We work as a team, treat everyone with respect, embrace new technology, and support our local community. Career Development: Manufacturer training programs MOT testing qualification support Hybrid/electric vehicle training Clear progression pathways to senior technician roles Cross-training opportunities Stability & Growth: Join a profitable, established business that invests in its people and equipment. Ready to Apply? Join a team where your technical skills are appreciated, your development is supported, and your work makes a real difference to our customers' safety and satisfaction. How to Apply: Email your CV to: Liz Barr - Job Type: Full-time Benefits: Company pension Employee discount Store discount Ability to commute/relocate: Tewkesbury GL20 8DT: reliably commute or plan to relocate before starting work (required) Experience: Workshop: 1 year (required) Work authorisation: United Kingdom (required) Work Location: In person
Electrical Engineer Our client, a leading engineering and clean technology company in a rapidly growing global sector, is looking to recruit an Electrical Engineer to join their team in Essex. This is a fantastic opportunity to join a well-established business as they continue to build on decades of experience delivering specialist engineering solutions to their clients worldwide. The Role This is a hands-on engineering position that combines office-based project support with international travel to customer sites for installation, commissioning, and technical service. Working as part of the Electrical department, you'll be involved in a range of technical activities - PLC and HMI programming to supporting bespoke electrical equipment design and providing on-site customer support. Following a period of training, you'll take on a dual role with both project-based responsibilities and international field service work. Key responsibilities include: Providing office-based technical support to global customers Actively contributing to R&D projects in collaboration with cross-functional engineering teams. Travelling internationally for installation, commissioning, and service work Programming and fault-finding with PLCs, HMI software, and SCADA systems Supporting the coordination and delivery of customer-specific projects Liaising with internal departments including design, project engineering, and the electrical workshop Working with AutoCAD to support design and documentation processes Supporting the ongoing development of electrical systems, working closely with the Electrical Engineering Manager The Candidate The ideal candidate will bring a combination of electrical engineering knowledge and practical hands-on experience, ideally within a manufacturing, installation, or maintenance environment. We're looking for someone who: Holds at least an ONC in Electrical/Electronic Engineering (or higher) Has experience with PLCs, HMI software, and SCADA systems Has knowledge of or exposure to AutoCAD Understands Single and Three Phase Power Transformers (desirable) Has a background in electrical manufacturing, installation, or maintenance Is confident supporting customers both remotely and on-site Is eager to learn and develop new technical skills through supported training You should also be: Comfortable working across departments to deliver complex projects Willing and able to travel internationally to customer sites Detail-oriented, proactive, and committed to delivering high-quality technical work The Benefits International travel opportunities Ongoing training and professional development Exposure to advanced electrical systems in a global engineering business Supportive team environment with career growth potential
Dec 13, 2025
Full time
Electrical Engineer Our client, a leading engineering and clean technology company in a rapidly growing global sector, is looking to recruit an Electrical Engineer to join their team in Essex. This is a fantastic opportunity to join a well-established business as they continue to build on decades of experience delivering specialist engineering solutions to their clients worldwide. The Role This is a hands-on engineering position that combines office-based project support with international travel to customer sites for installation, commissioning, and technical service. Working as part of the Electrical department, you'll be involved in a range of technical activities - PLC and HMI programming to supporting bespoke electrical equipment design and providing on-site customer support. Following a period of training, you'll take on a dual role with both project-based responsibilities and international field service work. Key responsibilities include: Providing office-based technical support to global customers Actively contributing to R&D projects in collaboration with cross-functional engineering teams. Travelling internationally for installation, commissioning, and service work Programming and fault-finding with PLCs, HMI software, and SCADA systems Supporting the coordination and delivery of customer-specific projects Liaising with internal departments including design, project engineering, and the electrical workshop Working with AutoCAD to support design and documentation processes Supporting the ongoing development of electrical systems, working closely with the Electrical Engineering Manager The Candidate The ideal candidate will bring a combination of electrical engineering knowledge and practical hands-on experience, ideally within a manufacturing, installation, or maintenance environment. We're looking for someone who: Holds at least an ONC in Electrical/Electronic Engineering (or higher) Has experience with PLCs, HMI software, and SCADA systems Has knowledge of or exposure to AutoCAD Understands Single and Three Phase Power Transformers (desirable) Has a background in electrical manufacturing, installation, or maintenance Is confident supporting customers both remotely and on-site Is eager to learn and develop new technical skills through supported training You should also be: Comfortable working across departments to deliver complex projects Willing and able to travel internationally to customer sites Detail-oriented, proactive, and committed to delivering high-quality technical work The Benefits International travel opportunities Ongoing training and professional development Exposure to advanced electrical systems in a global engineering business Supportive team environment with career growth potential
RPS are currently seeking a Workshop & Equipment Manager to join our operations support team. This role is office/workshop-based at either our Irlam or Clevedon site and will be assisting the Project Management team to track and maintain our surveying and safety equipment. This is an interesting and rewarding role that would suit someone who has experience in asset management, electrical engineeri click apply for full job details
Dec 12, 2025
Full time
RPS are currently seeking a Workshop & Equipment Manager to join our operations support team. This role is office/workshop-based at either our Irlam or Clevedon site and will be assisting the Project Management team to track and maintain our surveying and safety equipment. This is an interesting and rewarding role that would suit someone who has experience in asset management, electrical engineeri click apply for full job details
Laminator Plastics (Permanent Role) Location: Horsham Hours: Full-time, Monday to Friday Employment Type: Permanent We are recruiting an experienced Plastic Laminator to join a well-established production team. This is a hands-on workshop role involving the lamination of plastic vessels and components used in engineered products. We are looking for someone with strong lamination skills, excellent attention to detail and a consistent, reliable work ethic. Key Responsibilities Lamination & Production Carry out hands-on plastic lamination as part of the production team. Apply waxes to mould surfaces for preparation and removal of laminated parts. Apply layers of plastic resin and fibreglass mats to moulds, building material layers to required thickness. Mix resins, catalysts, accelerators, fillers and other ingredients accurately according to formulas. Cure laminated materials at room temperature or using heaters/equipment as required. Operate curing equipment safely and efficiently. Check and prepare templates, cut-out patterns and components to ensure accuracy against drawings and specifications. Inspect finished parts using measuring tools, visual checks and tapping techniques to detect defects, bubbles or weak spots. Quality Control Deliver all work to meet or exceed established quality standards. Ensure completed laminated products match dimensional and specification requirements. Teamwork Work collaboratively within the lamination team. Support colleagues and contribute to the overall productivity of the workshop. Additional Duties Assist with general production tasks where required. Follow instructions from team leaders and managers. Health & Safety Comply with all Health & Safety rules and safe-working practices. Follow risk assessments and method statements accurately. Maintain a safe working environment for yourself and others. Essential Skills & Experience Minimum 4 years experience in plastic process-vessel lamination or similar plastic-lamination environments. Full UK driving licence. Forklift licence desirable but not essential. Strong understanding of lamination standards, codes and technical requirements. Ability to make sensible engineering and safety decisions. Good communication skills with a professional, team-focused approach. Ability to prioritise workload, plan tasks and work independently. Numerate, literate and able to read technical drawings. Success Criteria Completing lamination tasks on time and to required quality standards. Being a positive, reliable contributor to the team. Strong personal organisation and punctuality.
Dec 12, 2025
Full time
Laminator Plastics (Permanent Role) Location: Horsham Hours: Full-time, Monday to Friday Employment Type: Permanent We are recruiting an experienced Plastic Laminator to join a well-established production team. This is a hands-on workshop role involving the lamination of plastic vessels and components used in engineered products. We are looking for someone with strong lamination skills, excellent attention to detail and a consistent, reliable work ethic. Key Responsibilities Lamination & Production Carry out hands-on plastic lamination as part of the production team. Apply waxes to mould surfaces for preparation and removal of laminated parts. Apply layers of plastic resin and fibreglass mats to moulds, building material layers to required thickness. Mix resins, catalysts, accelerators, fillers and other ingredients accurately according to formulas. Cure laminated materials at room temperature or using heaters/equipment as required. Operate curing equipment safely and efficiently. Check and prepare templates, cut-out patterns and components to ensure accuracy against drawings and specifications. Inspect finished parts using measuring tools, visual checks and tapping techniques to detect defects, bubbles or weak spots. Quality Control Deliver all work to meet or exceed established quality standards. Ensure completed laminated products match dimensional and specification requirements. Teamwork Work collaboratively within the lamination team. Support colleagues and contribute to the overall productivity of the workshop. Additional Duties Assist with general production tasks where required. Follow instructions from team leaders and managers. Health & Safety Comply with all Health & Safety rules and safe-working practices. Follow risk assessments and method statements accurately. Maintain a safe working environment for yourself and others. Essential Skills & Experience Minimum 4 years experience in plastic process-vessel lamination or similar plastic-lamination environments. Full UK driving licence. Forklift licence desirable but not essential. Strong understanding of lamination standards, codes and technical requirements. Ability to make sensible engineering and safety decisions. Good communication skills with a professional, team-focused approach. Ability to prioritise workload, plan tasks and work independently. Numerate, literate and able to read technical drawings. Success Criteria Completing lamination tasks on time and to required quality standards. Being a positive, reliable contributor to the team. Strong personal organisation and punctuality.
Automotive Parts Advisor Luton Airport Luton, Bedford, Salary: £35,000 Monday to Friday, 08:00am 16:30pm Step in and keep Luton s parts moving at full throttle! Are you an experienced automotive parts professional looking to take your career to the next level? Join a modern, fast-paced workshop at Lutons Airport as an Automotive Parts Advisor, where your technical expertise and customer service skills will make a real impact. support the efficient running of our Parts Department by managing the receipt, storage, issuing, and traceability of all materials, tools, consumables, PPE, and client-supplied products. Reporting to the Parts Manager, you will play a key part in ensuring our technicians, workshop teams, and operations receive the parts and materials they need, on time and accurately. Automotive Parts Advisor -What You ll Do: Identify and understand technician requirements. Provide prompt and courteous counter service to staff collecting parts. Respond to telephone enquiries in a professional manner. Issue materials to GSE Technicians, ensuring all paperwork is completed accurately. Purchase critical parts from suppliers when required. Pick and pack stock orders for delivery to outstations. Ensure all parts are correctly entered into SAP. Deliver materials to workshop areas and outstations as needed. Provide regular updates to the Supervisor on pending parts. Produce a daily report detailing due dates for all critical parts orders. Safely unload delivery vehicles. Operate the company forklift truck (dependent on licence). Organise and maintain the goods-received quarantine area. Notify suppliers immediately regarding damaged or missing items. Label and locate new stock items. Collect goods from suppliers when required. Participate in stock counts and reconcile stock levels. Ensure accurate labelling of all stock items. Store items appropriately according to size and weight. Maintain and update bin locations within the stock control system Automotive Parts Advisor -What You ll Need: Automotive parts experience is essential coupled with a full UK drivers licence 3 4 years experience in warehouse, wholesale, or customer service Mechanical/technical aptitude with knowledge of automotive or industrial parts Strong computer skills, Ability to operate warehouse equipment (forklift, pallet jack) (desirable) Self-motivated, detail-oriented, and able to thrive in a fast-paced environment Automotive Parts Advisor -Hours & Benefits: Monday to Friday, 08:00am 16:30pm Salary: £35,000 + Excellent benefits Work in a modern, high-energy workshop environment with a supportive team If you have the skills, passion, and drive to keep parts moving and customers happy, this is your opportunity to accelerate your career in automotive parts! Be the engine behind our parts operations apply today!- Apply now to join the team!
Dec 12, 2025
Full time
Automotive Parts Advisor Luton Airport Luton, Bedford, Salary: £35,000 Monday to Friday, 08:00am 16:30pm Step in and keep Luton s parts moving at full throttle! Are you an experienced automotive parts professional looking to take your career to the next level? Join a modern, fast-paced workshop at Lutons Airport as an Automotive Parts Advisor, where your technical expertise and customer service skills will make a real impact. support the efficient running of our Parts Department by managing the receipt, storage, issuing, and traceability of all materials, tools, consumables, PPE, and client-supplied products. Reporting to the Parts Manager, you will play a key part in ensuring our technicians, workshop teams, and operations receive the parts and materials they need, on time and accurately. Automotive Parts Advisor -What You ll Do: Identify and understand technician requirements. Provide prompt and courteous counter service to staff collecting parts. Respond to telephone enquiries in a professional manner. Issue materials to GSE Technicians, ensuring all paperwork is completed accurately. Purchase critical parts from suppliers when required. Pick and pack stock orders for delivery to outstations. Ensure all parts are correctly entered into SAP. Deliver materials to workshop areas and outstations as needed. Provide regular updates to the Supervisor on pending parts. Produce a daily report detailing due dates for all critical parts orders. Safely unload delivery vehicles. Operate the company forklift truck (dependent on licence). Organise and maintain the goods-received quarantine area. Notify suppliers immediately regarding damaged or missing items. Label and locate new stock items. Collect goods from suppliers when required. Participate in stock counts and reconcile stock levels. Ensure accurate labelling of all stock items. Store items appropriately according to size and weight. Maintain and update bin locations within the stock control system Automotive Parts Advisor -What You ll Need: Automotive parts experience is essential coupled with a full UK drivers licence 3 4 years experience in warehouse, wholesale, or customer service Mechanical/technical aptitude with knowledge of automotive or industrial parts Strong computer skills, Ability to operate warehouse equipment (forklift, pallet jack) (desirable) Self-motivated, detail-oriented, and able to thrive in a fast-paced environment Automotive Parts Advisor -Hours & Benefits: Monday to Friday, 08:00am 16:30pm Salary: £35,000 + Excellent benefits Work in a modern, high-energy workshop environment with a supportive team If you have the skills, passion, and drive to keep parts moving and customers happy, this is your opportunity to accelerate your career in automotive parts! Be the engine behind our parts operations apply today!- Apply now to join the team!
Lead Veterinary Surgeon - Leicester Permanent, Full-Time (Flexible working patterns considered) Hours: 40 hours per week, across 4-5 days 1 in 4 Saturdays (8.30am-2pm) 1 in 15 Sundays (8am-7pm, paid extra) No night work - dedicated night team in place Bank Holidays on a rota (paid extra) An Exciting Leadership Opportunity in Leicester My client are looking for a Lead Vet to join and inspire a fantastic team. Supported by a Practice Manager and Clinical Director, you'll lead an enthusiastic team of vets while maintaining a strong clinical focus, with protected admin time (0.5 days per week). Based in Leicester, the largest city in the East Midlands, you'll benefit from excellent travel links, top schools, stunning countryside, and a vibrant city steeped in history and culture. Work from a single site - enjoy true continuity. Collaborate with certificate holders in ophthalmology, orthopaedics, soft tissue surgery, and ECC. Dedicated 24/7 vet and nursing teams provide great work life balance. Advanced facilities: in house CT, dental suites with X ray, video endoscopy, ASIF kit, TPLO/TTA/Tightrope, arthroscopy, ophthalmology equipment. Cat Friendly status across practices and a Gold award. Monthly team meetings and open case discussions. Full support for pursuing certificate studies and professional interests. Wellbeing & Work Life Balance Personalised rotas to support work life balance. Mental health support, counselling services & stress management resources. Monthly wellbeing events and workshops in stress management and positive psychology. What They're Looking For RCVS registration with at least 5 years' GP experience. Leadership or line management experience (or a strong desire to develop these skills). Passion for guiding and developing your team. GDP Advisor (or willing to become one). Confident with: Routine neutering (including flank spays) Abdominal ultrasound, TFAST & AFAST imaging Exploratory laparotomies, splenectomies, GDVs, gastrotomy & enterotomy Routine consultations (15 minutes) and dental cases Benefits 5 weeks holiday + Bank Holidays + Birthday Leave. Relocation package available. RCVS & VDS fees paid. Funded external CPD + access to online CPD. Clear career progression pathways. Staff discount schemes. Life assurance. Enhanced sickness pay & family leave. E-car salary sacrifice scheme. Employer pension contributions. Recruitment referral bonus scheme. Wellness benefits: Employee Assistance Programme. Eyecare vouchers. Free annual flu jab. Cycle to work scheme. To learn more about this exciting opportunity or wish to apply, please don't hesitate to contact or give us a call at .
Dec 12, 2025
Full time
Lead Veterinary Surgeon - Leicester Permanent, Full-Time (Flexible working patterns considered) Hours: 40 hours per week, across 4-5 days 1 in 4 Saturdays (8.30am-2pm) 1 in 15 Sundays (8am-7pm, paid extra) No night work - dedicated night team in place Bank Holidays on a rota (paid extra) An Exciting Leadership Opportunity in Leicester My client are looking for a Lead Vet to join and inspire a fantastic team. Supported by a Practice Manager and Clinical Director, you'll lead an enthusiastic team of vets while maintaining a strong clinical focus, with protected admin time (0.5 days per week). Based in Leicester, the largest city in the East Midlands, you'll benefit from excellent travel links, top schools, stunning countryside, and a vibrant city steeped in history and culture. Work from a single site - enjoy true continuity. Collaborate with certificate holders in ophthalmology, orthopaedics, soft tissue surgery, and ECC. Dedicated 24/7 vet and nursing teams provide great work life balance. Advanced facilities: in house CT, dental suites with X ray, video endoscopy, ASIF kit, TPLO/TTA/Tightrope, arthroscopy, ophthalmology equipment. Cat Friendly status across practices and a Gold award. Monthly team meetings and open case discussions. Full support for pursuing certificate studies and professional interests. Wellbeing & Work Life Balance Personalised rotas to support work life balance. Mental health support, counselling services & stress management resources. Monthly wellbeing events and workshops in stress management and positive psychology. What They're Looking For RCVS registration with at least 5 years' GP experience. Leadership or line management experience (or a strong desire to develop these skills). Passion for guiding and developing your team. GDP Advisor (or willing to become one). Confident with: Routine neutering (including flank spays) Abdominal ultrasound, TFAST & AFAST imaging Exploratory laparotomies, splenectomies, GDVs, gastrotomy & enterotomy Routine consultations (15 minutes) and dental cases Benefits 5 weeks holiday + Bank Holidays + Birthday Leave. Relocation package available. RCVS & VDS fees paid. Funded external CPD + access to online CPD. Clear career progression pathways. Staff discount schemes. Life assurance. Enhanced sickness pay & family leave. E-car salary sacrifice scheme. Employer pension contributions. Recruitment referral bonus scheme. Wellness benefits: Employee Assistance Programme. Eyecare vouchers. Free annual flu jab. Cycle to work scheme. To learn more about this exciting opportunity or wish to apply, please don't hesitate to contact or give us a call at .
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
Dec 12, 2025
Full time
Overview Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced customer service AI agent on the market, lets businesses deliver always-on, impeccable customer service and transform their customer experiences for the better. Fin can be combined with our Helpdesk to become a complete solution called the Intercom Customer Service Suite, which provides AI enhanced support for the more complex or high touch queries that require a human agent. Founded in 2011 and trusted by nearly 30,000 global businesses, Intercom is setting the new standard for customer service. Driven by our core values, we push boundaries, build with speed and intensity, and consistently deliver incredible value to our customers. What s the opportunity? We are seeking an experienced Customer Support Leader to join our Professional Services as a thought leader to inspire and guide our customers to deliver the Customer Support experiences of the future. At Intercom, we're driving the cutting-edge new wave of Customer Support, developing modern strategies and Support organization models built around an AI-first strategy which provides 24/7 personalized, actionable, self-serve support. In this pivotal role, your expertise will be instrumental in advising our customers through this transformative process - you'll be immersing yourself in their organization, tech stack, operations, current challenges, and vision for the future in order to uncover opportunities for growth and optimization. You will be the catalyst for change - empowering our customers to embrace a revolutionary change to their business, enhancing their ability to deliver exceptional customer experiences, streamline processes, and drive value to the business. You will be at the forefront of innovation. Leading by example and inspiring others to think creatively and embrace new possibilities. Your vision and expertise will shape the future of Customer Support, leaving a lasting legacy in the industry! What will I be doing? Develop an In-depth Understanding of Customer Needs: Immerse yourself in our customers' unique service strategies and challenges to identify AI-first opportunities that transform their support operations. Lead Strategic Insight and Alignment Sessions: Facilitate workshops with customer stakeholders to align on goals, explore AI-driven solutions, and drive key decisions that impact customer experience and operational efficiency. Drive AI-First Adoption and Success: Guide customers in adopting and fully integrating our AI-driven Customer Service product, Fin, to enhance customer experiences, streamline workflows, and maximize retention. Design Customized Support Models: Work with customers to develop tailored, AI-driven service models and strategic roadmaps that optimize their workflows and elevate support outcomes. Provide Data-Driven Recommendations: Offer prioritized, actionable insights and continuous optimization strategies backed by data analysis, supporting measurable improvements in customer service. Promote Continuous Improvement and Best Practices: Develop and share best practices and insights that support impactful implementations, enhancing customer experience across our Professional Services team. Collaborate Cross-functionally for Customer Success: Serve as a strategic connector between Customer Success, Product, and Sales, providing insights to enhance both customer outcomes and product innovation. Build a Knowledge Repository: Capture learnings from client engagements to create a scalable knowledge base, supporting consistency and high-quality results across future projects. What skills do I need? Bachelor's degree in a relevant field or equivalent practical experience. Experience as a Customer Support Leader (Manager, Director or above) with extensive knowledge of the challenges facing Customer Support departments today Deep understanding of customer support processes and workflows, including ticketing systems, knowledge bases, and customer communication channels. Proven experience in customer support system implementation; experience with Intercom, Zendesk, FreshDesk or similar customer support platforms is highly desirable Excellent problem-solving skills, with the ability to analyze complex requirements and propose effective solutions. Excellent communication and presentation skills, with the ability to build relationships with customers and internal stakeholders. Ability to handle multiple client projects simultaneously and prioritize tasks effectively. Passion for delivering exceptional customer service and driving customer success. Benefits Competitive salary and equity in a fast-growing start-up We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen Pension scheme & match up to 4% Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents Flexible paid time off policy Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones If you're cycling, we've got you covered on the Cycle-to-Work Scheme. With secure bike storage too MacBooks are our standard, but we're happy to get you whatever equipment helps you get your job done Intercom has a hybrid working policy. We believe that working in person helps us stay connected, collaborate easier and create a great culture while still providing flexibility to work from home. We expect employees to be in the office at least three days per week. We have a radically open and accepting culture at Intercom. We avoid spending time on divisive subjects to foster a safe and cohesive work environment for everyone. As an organization, our policy is to not advocate on behalf of the company or our employees on any social or political topics out of our internal or external communications. Our goal is to focus on doing incredible work to achieve our goals and unite the company through our core values . Intercom values diversity and is committed to a policy of Equal Employment Opportunity. Intercom will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other legally recognized protected basis under federal, state, or local law.
JOUFFRE LTD Established in 1987 in Lyon, a city renowned for its rich textile heritage, Jouffre stands at the pinnacle of luxury upholstery and window treatments. While our roots are deeply anchored in France, our expertise stretches globally with dedicated craftsmen and teams stationed in New York, Lyon, and Rabat. Serving the visions of the world's most distinguished interior designers, we've been entrusted with projects spanning private residences, renowned hotels, and other prestigious spaces. At Jouffre, our daily mission is to breathe life into time honored craftsmanship, translating the audacious visions of international designers into tangible luxury. Beyond our craft, we are staunch believers in nurturing the growth of our team members. We foster an environment that celebrates initiative, autonomy, responsibility, and unwavering dedication. Join us, and be a part of a legacy where tradition meets innovation. To better support its international clients, Jouffre opened its fourth global subsidiary in London (UK) in early 2025. Still in its early development, this new entity represents a unique opportunity to help shape its growth and establish our presence in the UK design landscape. MAIN OBJECTIVE OF THE POSITION The Workshop Manager will oversee the operations of the London workroom, currently a small but highly skilled team of artisans. This role combines hands on leadership, organizational management, and strategic development to support the growth of the London operation. You will be responsible for managing daily production, recruiting and developing new artisans, improving workflows, optimizing planning and logistics, and ensuring that all projects meet Jouffre's exceptional standards of quality and craftsmanship. The team today consists of 3 artisans and is aiming to grow further. RESPONSIBILITIES & MISSIONS Team & Operations Management Supervise and support a team of 3+ upholstere rs and artisans in their daily work. Organize and oversee production schedules, ensuring deadlines are met without compromising quality. Allocate resources efficiently and anticipate workload peaks. Maintain a strong workshop culture of excellence, collaboration, and safety. Identify training needs and help artisans develop their technical and creative skills. Recruitment & Growth Lead the recruitment of new artisans and apprentices as the workshop expands. Partner with HR and management to structure a growing team that maintains Jouffre's craftsmanship standards. Onboard and integrate new hires effectively. Production Planning & Project Coordination Collaborate with the Project Management and Sales teams to plan project timelines and ensure alignment with client expectations. Anticipate materials, tooling, and manpower needs. Track progress of ongoing projects and provide regular updates to management. Workshop Improvement & Quality Assurance Continuously assess and improve workshop layout, workflows, and tools for efficiency and safety. Implement and monitor quality control procedures at every production stage. Ensure that all finished pieces meet Jouffre's standards of precision and finish. PROFILE To succeed in this amazing project, we will need people who share our passion for craftsmanship, our determination to push boundaries, and our commitment to excellence. We are looking for creative individuals, innovators who don't shy away from the unknown, leaders who know how to transform obstacles into opportunities, starting with you! Experience & Skills Recognized expertise in the field of tapestry (minimum 5 years of experience) Excellent organizational and planning abilities. Knowledge of production processes, materials, and equipment related to upholstery or interior fabrication. Strong leadership and people management skills, with a collaborative and supportive style. Ability to balance hands on involvement with strategic thinking. Strong communication and reporting skills (French a plus but not required). Proven experience managing an artisan or production workshop, ideally in upholstery, furniture making, or related high end craft sectors. (a plus but not required). Personal Qualities Passion for craftsmanship, precision, and beauty. Ability to inspire and motivate artisans. Pragmatic and solution oriented. Flexible and adaptable in a growing environment. Committed to excellence and continuous improvement. Together we have the opportunity to create a place where ideas come to life, where quality is unquestionable and where every piece is a work of art. Let's make it happen! ADDITIONAL DETAILS Location: London Type of Contract: Full Time Starting Date: January 2026 (with prior training in our workshops in Lyon) Manager: Country Manager Salary: between £48,000.00 and £52,000 gross per year with benefits: 1.5 days holiday per month plus bank holidays (according to the British Law) 1 day holiday will be earned each year up to a maximum of 25 days holiday per year Monthly travelcards to be paid by the company 4 round trips to Paris to be paid by the company (if originally based in France) You want to be a part of this amazing project and become our future Workshop Manager at Jouffre Limited? Don't hesitate to apply by clicking here.
Dec 12, 2025
Full time
JOUFFRE LTD Established in 1987 in Lyon, a city renowned for its rich textile heritage, Jouffre stands at the pinnacle of luxury upholstery and window treatments. While our roots are deeply anchored in France, our expertise stretches globally with dedicated craftsmen and teams stationed in New York, Lyon, and Rabat. Serving the visions of the world's most distinguished interior designers, we've been entrusted with projects spanning private residences, renowned hotels, and other prestigious spaces. At Jouffre, our daily mission is to breathe life into time honored craftsmanship, translating the audacious visions of international designers into tangible luxury. Beyond our craft, we are staunch believers in nurturing the growth of our team members. We foster an environment that celebrates initiative, autonomy, responsibility, and unwavering dedication. Join us, and be a part of a legacy where tradition meets innovation. To better support its international clients, Jouffre opened its fourth global subsidiary in London (UK) in early 2025. Still in its early development, this new entity represents a unique opportunity to help shape its growth and establish our presence in the UK design landscape. MAIN OBJECTIVE OF THE POSITION The Workshop Manager will oversee the operations of the London workroom, currently a small but highly skilled team of artisans. This role combines hands on leadership, organizational management, and strategic development to support the growth of the London operation. You will be responsible for managing daily production, recruiting and developing new artisans, improving workflows, optimizing planning and logistics, and ensuring that all projects meet Jouffre's exceptional standards of quality and craftsmanship. The team today consists of 3 artisans and is aiming to grow further. RESPONSIBILITIES & MISSIONS Team & Operations Management Supervise and support a team of 3+ upholstere rs and artisans in their daily work. Organize and oversee production schedules, ensuring deadlines are met without compromising quality. Allocate resources efficiently and anticipate workload peaks. Maintain a strong workshop culture of excellence, collaboration, and safety. Identify training needs and help artisans develop their technical and creative skills. Recruitment & Growth Lead the recruitment of new artisans and apprentices as the workshop expands. Partner with HR and management to structure a growing team that maintains Jouffre's craftsmanship standards. Onboard and integrate new hires effectively. Production Planning & Project Coordination Collaborate with the Project Management and Sales teams to plan project timelines and ensure alignment with client expectations. Anticipate materials, tooling, and manpower needs. Track progress of ongoing projects and provide regular updates to management. Workshop Improvement & Quality Assurance Continuously assess and improve workshop layout, workflows, and tools for efficiency and safety. Implement and monitor quality control procedures at every production stage. Ensure that all finished pieces meet Jouffre's standards of precision and finish. PROFILE To succeed in this amazing project, we will need people who share our passion for craftsmanship, our determination to push boundaries, and our commitment to excellence. We are looking for creative individuals, innovators who don't shy away from the unknown, leaders who know how to transform obstacles into opportunities, starting with you! Experience & Skills Recognized expertise in the field of tapestry (minimum 5 years of experience) Excellent organizational and planning abilities. Knowledge of production processes, materials, and equipment related to upholstery or interior fabrication. Strong leadership and people management skills, with a collaborative and supportive style. Ability to balance hands on involvement with strategic thinking. Strong communication and reporting skills (French a plus but not required). Proven experience managing an artisan or production workshop, ideally in upholstery, furniture making, or related high end craft sectors. (a plus but not required). Personal Qualities Passion for craftsmanship, precision, and beauty. Ability to inspire and motivate artisans. Pragmatic and solution oriented. Flexible and adaptable in a growing environment. Committed to excellence and continuous improvement. Together we have the opportunity to create a place where ideas come to life, where quality is unquestionable and where every piece is a work of art. Let's make it happen! ADDITIONAL DETAILS Location: London Type of Contract: Full Time Starting Date: January 2026 (with prior training in our workshops in Lyon) Manager: Country Manager Salary: between £48,000.00 and £52,000 gross per year with benefits: 1.5 days holiday per month plus bank holidays (according to the British Law) 1 day holiday will be earned each year up to a maximum of 25 days holiday per year Monthly travelcards to be paid by the company 4 round trips to Paris to be paid by the company (if originally based in France) You want to be a part of this amazing project and become our future Workshop Manager at Jouffre Limited? Don't hesitate to apply by clicking here.
Job Summary The In-House Mechanic will be responsible for the maintenance and repair of HGV vehicles and company vans. This role requires a proactive individual with strong technical expertise who can ensure our fleet operates efficiently and safely. The mechanic will work alongside another experienced mechanic to share responsibilities, collaborate on complex repairs and maintain high service standards. Key Responsibilities Vehicle Maintenance Conduct routine inspections and preventative maintenance on all fleet vehicles. Perform scheduled brake checks and tyre rotations. Repairs Diagnose mechanical issues and execute repairs in a timely and cost-effective manner. Address electrical and mechanical faults, ensuring all repairs meet safety and regulatory standards. Record Keeping Maintain accurate records of all maintenance and repair work conducted on vehicles. Log parts and supplies used during repairs to ensure inventory is well-managed. Safety Compliance Ensure all vehicles comply with safety regulations and company policies. Conduct safety checks and report any potential hazards or violations. Emergency Repairs Provide on-call support for emergency repairs and breakdown recovery when necessary. Collaborate with external service providers if additional assistance is required. Tool and Equipment Management Maintain and organise tools, ensuring they are in good working condition. Recommend new tools or equipment necessary for improving service efficiency. Collaboration and Communication Work closely with the Transport Manager to prioritise repairs and maintenance tasks. Communicate effectively with vehicle operators to understand issues and provide feedback on repairs. Collaborate daily with the other mechanic to ensure an efficient workflow and mutual support during high-demand periods. Qualifications Proven experience as a mechanic with expertise in HGV and van maintenance. Strong knowledge of vehicle systems, diagnostics and repair techniques. Ability to use specialised diagnostic equipment and tools. Valid driving license with HGV certification preferred. Excellent problem-solving skills and attention to detail. Must be IRTEC qualified Ability to communicate well amongst departments and management Strong organisational skills and the ability to manage multiple tasks simultaneously. Working Conditions Full-time position with occasional on-call duties for emergency repairs. Work primarily conducted in a company workshop, with some travel required for breakdown assistance. Will work in coordination with another mechanic to share workload and ensure coverage across all operational hours. Contracted hours are 45 hours per week, Monday to Friday 08:00 to 17:00. Workplace company pension scheme, bonus scheme, training and uniform will be provided. Please respond with your CV and cover letter if you are interested in this role. Job Type: Full-time Pay: £45,000.00-£50,000.00 per year Benefits: Company pension Free parking On-site parking Experience: HGV Mechanic: 2 years (preferred) Licence/Certification: IRTEC Certificate (preferred) Work Location: In person
Dec 12, 2025
Full time
Job Summary The In-House Mechanic will be responsible for the maintenance and repair of HGV vehicles and company vans. This role requires a proactive individual with strong technical expertise who can ensure our fleet operates efficiently and safely. The mechanic will work alongside another experienced mechanic to share responsibilities, collaborate on complex repairs and maintain high service standards. Key Responsibilities Vehicle Maintenance Conduct routine inspections and preventative maintenance on all fleet vehicles. Perform scheduled brake checks and tyre rotations. Repairs Diagnose mechanical issues and execute repairs in a timely and cost-effective manner. Address electrical and mechanical faults, ensuring all repairs meet safety and regulatory standards. Record Keeping Maintain accurate records of all maintenance and repair work conducted on vehicles. Log parts and supplies used during repairs to ensure inventory is well-managed. Safety Compliance Ensure all vehicles comply with safety regulations and company policies. Conduct safety checks and report any potential hazards or violations. Emergency Repairs Provide on-call support for emergency repairs and breakdown recovery when necessary. Collaborate with external service providers if additional assistance is required. Tool and Equipment Management Maintain and organise tools, ensuring they are in good working condition. Recommend new tools or equipment necessary for improving service efficiency. Collaboration and Communication Work closely with the Transport Manager to prioritise repairs and maintenance tasks. Communicate effectively with vehicle operators to understand issues and provide feedback on repairs. Collaborate daily with the other mechanic to ensure an efficient workflow and mutual support during high-demand periods. Qualifications Proven experience as a mechanic with expertise in HGV and van maintenance. Strong knowledge of vehicle systems, diagnostics and repair techniques. Ability to use specialised diagnostic equipment and tools. Valid driving license with HGV certification preferred. Excellent problem-solving skills and attention to detail. Must be IRTEC qualified Ability to communicate well amongst departments and management Strong organisational skills and the ability to manage multiple tasks simultaneously. Working Conditions Full-time position with occasional on-call duties for emergency repairs. Work primarily conducted in a company workshop, with some travel required for breakdown assistance. Will work in coordination with another mechanic to share workload and ensure coverage across all operational hours. Contracted hours are 45 hours per week, Monday to Friday 08:00 to 17:00. Workplace company pension scheme, bonus scheme, training and uniform will be provided. Please respond with your CV and cover letter if you are interested in this role. Job Type: Full-time Pay: £45,000.00-£50,000.00 per year Benefits: Company pension Free parking On-site parking Experience: HGV Mechanic: 2 years (preferred) Licence/Certification: IRTEC Certificate (preferred) Work Location: In person
Job title: Administrator location : Beighton, S20 1AH Contract : Till 27th Dec 2026. health & safety All Client's employees are required to: 1. Act responsibly and to do everything they can to prevent injury to themselves and other persons 2. Observe all rules and appropriate operating procedures and instructions regarding safety at all times 3. Correctly use safety equipment, protective devices and PPE 4. Inform their immediate superior of all accidents, dangerous occurrences, near miss events, damage or potentially dangerous situations, whether persons are injured or not 5. Assist in the investigation of any accidents or incidents 6. Report any unsafe or defective plant, tools, equipment, PPE, practices, methods or other hazards 7. Participate in improving Health & Safety in the Company by making suggestions in these matters to the Manager, Supervisor or Safety Representative Objectives: 1. To ensure that Health & Safety procedures are adhered to at all times 2. To ensure that all work completed is accurately charged in accordance with customer contracts 3. To assist in raising purchase orders and maintaining records as required Responsibilities: 1. To answer all inbound calls in a polite and professional manner logging the details accurately in (url removed) 2. To build strong relationships with both external and internal customers 3. To ensure prompt resolution of complaints with a strong focus on customer retention 4. To assist credit control with outstanding debts by way of query resolution 5. Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in (url removed) 6. To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation 7. To undertake any other such duties as may reasonably be required within the Service Centre 8. To undertake any training and development as required 9. To support the Administration Cooordinator in ad hoc projects Skills & qualifications 1. Numerate and PC literate with good telephone manner and interpersonal skills 2. Ability to work on own initiative in high pressure environment 3. Attention to detail Interfaces Internal: Administration Coordinator, Customer Experience Team, Service Manager, Service Coordinators, Drivers, Workshop Manager, Fitters, National Accounts staff, Head Office staff, Sales Team External: Customers, Suppliers, Statutory Authorities (eg. HSE inspectors, Police), Members of the Public Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 11, 2025
Seasonal
Job title: Administrator location : Beighton, S20 1AH Contract : Till 27th Dec 2026. health & safety All Client's employees are required to: 1. Act responsibly and to do everything they can to prevent injury to themselves and other persons 2. Observe all rules and appropriate operating procedures and instructions regarding safety at all times 3. Correctly use safety equipment, protective devices and PPE 4. Inform their immediate superior of all accidents, dangerous occurrences, near miss events, damage or potentially dangerous situations, whether persons are injured or not 5. Assist in the investigation of any accidents or incidents 6. Report any unsafe or defective plant, tools, equipment, PPE, practices, methods or other hazards 7. Participate in improving Health & Safety in the Company by making suggestions in these matters to the Manager, Supervisor or Safety Representative Objectives: 1. To ensure that Health & Safety procedures are adhered to at all times 2. To ensure that all work completed is accurately charged in accordance with customer contracts 3. To assist in raising purchase orders and maintaining records as required Responsibilities: 1. To answer all inbound calls in a polite and professional manner logging the details accurately in (url removed) 2. To build strong relationships with both external and internal customers 3. To ensure prompt resolution of complaints with a strong focus on customer retention 4. To assist credit control with outstanding debts by way of query resolution 5. Understand the daily driver debrief process and deal with any issues raised maintaining records of actions in (url removed) 6. To fulfil Health and Safety responsibilities by ensuring that all work undertaken is in accordance with the company's Health & Safety policies and procedures and any relevant legislation 7. To undertake any other such duties as may reasonably be required within the Service Centre 8. To undertake any training and development as required 9. To support the Administration Cooordinator in ad hoc projects Skills & qualifications 1. Numerate and PC literate with good telephone manner and interpersonal skills 2. Ability to work on own initiative in high pressure environment 3. Attention to detail Interfaces Internal: Administration Coordinator, Customer Experience Team, Service Manager, Service Coordinators, Drivers, Workshop Manager, Fitters, National Accounts staff, Head Office staff, Sales Team External: Customers, Suppliers, Statutory Authorities (eg. HSE inspectors, Police), Members of the Public Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. To help us achieve this we are looking for someone to join our current team and support our workshop electricians and customers. If you are an experienced electrician or mechanic with electrical experience within the construction industry and are looking for a career in a reputable business, then this is the role for you! About The Role As part of our continued growth, we're strengthening the support within our workshop and depot at our Liverpool branch. We re looking for a hands-on, practically experienced individual to join us in maintaining and assessing our electrical fleet of pumps and control panels. This is a workshop-based role with no call-out requirement, making it ideal for someone who prefers working in a single location with a consistent routine. Key Responsibilities: Repair, test and maintain all electrical/mechanical pump sets and electrical control panels Carry out diagnostics, fault-finding, and modifications from wiring diagrams and specifications Prepare reports and repair estimates using company systems Ensure all work performed is compliant with the National Working Rules for the Electrical Contracting Industry, the current I.E.E. Wiring Regulations for Electrical Installations, and the Construction Industry Safety Regulations. Ensure that workspace, tools, and equipment are kept to a high standard both on and off site ensuring a clean safe working environment for all Communicate clearly and professionally with managers, colleagues, and internal teams. Collaborate effectively with internal teams including Installation, Sales, and Fleet Support Qualifications & Experience : ECS Gold Card Installation or Maintenance Electrician (essential) NVQ Level 3 in Electrical Installations or Electrical Maintenance (essential) AM2 (Achievement measurement 2) (essential) IEE Wiring Regulations 18th edition (essential) Proven experience with 3-phase wiring, motors, and control panels Demonstrable experience working as an electrician in similar industrial or commercial industry, preferably within a construction/utilities industry Strong knowledge and understanding of electrical systems, circuits & electrical / mechanical components A methodical approach, with the ability to work through a schedule and ensure all checks are completed on time and to a high standard. Well organised, able to organise paperwork, ensuring stock is always available and the equipment needed is on site. Previous experience with control panels would be advantageous, but not essential. Excellent IT skills including working knowledge of Microsoft package skills including Outlook and Word Demonstrable ability to share own knowledge and best practice, to help coach and develop apprentices and newer members of the team. Please note, no vehicle is provided for this role so own transport to site would be necessary. What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Enhanced overtime pay Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships) Pension scheme with contribution based on total earnings not just salary 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Employee assistance programme (EAP) & access to Mental Health first aiders Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
Dec 11, 2025
Full time
Our Business Selwood is the leading pump rental solutions company in the UK. We have an outstanding reputation for exceptional customer service backed by one of the largest fleets of quality pump products. Each customer and each project is unique and our deep technical knowledge means we are proud to deliver a bespoke and genuine 24/7, 365 days-a-year service. To help us achieve this we are looking for someone to join our current team and support our workshop electricians and customers. If you are an experienced electrician or mechanic with electrical experience within the construction industry and are looking for a career in a reputable business, then this is the role for you! About The Role As part of our continued growth, we're strengthening the support within our workshop and depot at our Liverpool branch. We re looking for a hands-on, practically experienced individual to join us in maintaining and assessing our electrical fleet of pumps and control panels. This is a workshop-based role with no call-out requirement, making it ideal for someone who prefers working in a single location with a consistent routine. Key Responsibilities: Repair, test and maintain all electrical/mechanical pump sets and electrical control panels Carry out diagnostics, fault-finding, and modifications from wiring diagrams and specifications Prepare reports and repair estimates using company systems Ensure all work performed is compliant with the National Working Rules for the Electrical Contracting Industry, the current I.E.E. Wiring Regulations for Electrical Installations, and the Construction Industry Safety Regulations. Ensure that workspace, tools, and equipment are kept to a high standard both on and off site ensuring a clean safe working environment for all Communicate clearly and professionally with managers, colleagues, and internal teams. Collaborate effectively with internal teams including Installation, Sales, and Fleet Support Qualifications & Experience : ECS Gold Card Installation or Maintenance Electrician (essential) NVQ Level 3 in Electrical Installations or Electrical Maintenance (essential) AM2 (Achievement measurement 2) (essential) IEE Wiring Regulations 18th edition (essential) Proven experience with 3-phase wiring, motors, and control panels Demonstrable experience working as an electrician in similar industrial or commercial industry, preferably within a construction/utilities industry Strong knowledge and understanding of electrical systems, circuits & electrical / mechanical components A methodical approach, with the ability to work through a schedule and ensure all checks are completed on time and to a high standard. Well organised, able to organise paperwork, ensuring stock is always available and the equipment needed is on site. Previous experience with control panels would be advantageous, but not essential. Excellent IT skills including working knowledge of Microsoft package skills including Outlook and Word Demonstrable ability to share own knowledge and best practice, to help coach and develop apprentices and newer members of the team. Please note, no vehicle is provided for this role so own transport to site would be necessary. What we can offer you We understand balancing work and life commitments isn t always easy, that s why we ve designed our benefits package to support you in all areas of life. Competitive salary Enhanced overtime pay Medicash Scheme medical expenses scheme (access to 24hour online GP services, discounted gym memberships) Pension scheme with contribution based on total earnings not just salary 25 days holiday + 8 Bank Holidays Increasing annual leave entitlement with long service 3x your annual salary life insurance (DIS) Support for development and training Employee assistance programme (EAP) & access to Mental Health first aiders Employee discount scheme (discounts/vouchers for supermarkets, high street shops, holidays and more) Employee referral scheme This role is not open to Agencies - Please no calls or emails - Thank you EDI Statement Workdry International Ltd is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. We value transparency, respecting others and understanding differences. We give full and fair consideration to all applicants, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. As part of your recruitment journey, we are happy to support requests for reasonable adjustments.
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
Dec 11, 2025
Full time
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
Covers Timber and Builders Merchants
Chichester, Sussex
Location: Chichester Hours: 45 hours per week - Monday to Friday About Us Covers are a privately owned Timber and Builders Merchants, operating from eighteen sites. Our success has been built on courteous and personal service, and we're deeply committed to building partnerships with our clients. We're determined to be the customer's preferred supplier of timber and building materials and we're always looking for ambitious, capable people who can keep us out in front. That's why we work hard to create an environment where everyone feels valued and satisfied, where teamwork really counts and where the workplace feels like a community. Duties & Responsibilities: The overall purpose of this role is to maintain/repair the company's LGV & HGV vehicles. Also to provide some repair services for cars, fork truck and crane machines where possible. Reporting directly to the Workshop Manager, working in a tight knit team where good communications skills and positivity are essential to strive for excellence within the department. Key job areas are general maintenance and servicing, MOT preparation, body repairs and basic fault finding. Carry out pre- MOT inspections and repairs as required to meet required standards To carry out PMI's , servicing and to diagnose & repair a fleet of mixed vehicles to a high standard in a safe efficient manner in accordance with regulations - remove Undertake standard vehicle/equipment inspections, services and repairs Maintain good housekeeping within the department Working independently attending site breakdowns and ensuring all repairs are controlled and rectified efficiently Ensure all correct paperwork is completed and accurate records maintained Ensuring work load is prioritised and deadlines met Comply with Health and Safety policy and guidance documents Adopt safe methods of working Key Skills and Qualifications HGV Mechanic Experienced fitter with chassis and MOT preparation experience Previous experience of working on HGV's together with basic welding, hydraulic and auto electrical skills are desirable but not essential Knowledge of vehicle inspection standards and scheduled maintenance requirements Able to work well and safely as part of a team Able to demonstrate initiative and work unsupervised Able to work to tight deadlines, paying close attention to detail HGV Licence preferred (Cat C & C+E) Basic level of numeracy and literacy in order to complete work documentation Hours of work for this role are Monday to Friday from 07:00am to 5:00pm with 30 minute break for lunch. Some of our additional benefits include: Opportunity to join Company Pension Scheme Death in Service Benefit Staff Discount Scheme Company Bonus Scheme Access to Covers Advantage - Money saving platform with Large Retailers 24 Days holiday plus bank holidays plus Long Service Days Enhanced maternity and paternity pay Staff Events To apply please email your cv or alternatively you can visit our website Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Experience: HGV Mechanic: 1 year (preferred) Class 2: 1 year (preferred) Work Location: In person
Dec 11, 2025
Full time
Location: Chichester Hours: 45 hours per week - Monday to Friday About Us Covers are a privately owned Timber and Builders Merchants, operating from eighteen sites. Our success has been built on courteous and personal service, and we're deeply committed to building partnerships with our clients. We're determined to be the customer's preferred supplier of timber and building materials and we're always looking for ambitious, capable people who can keep us out in front. That's why we work hard to create an environment where everyone feels valued and satisfied, where teamwork really counts and where the workplace feels like a community. Duties & Responsibilities: The overall purpose of this role is to maintain/repair the company's LGV & HGV vehicles. Also to provide some repair services for cars, fork truck and crane machines where possible. Reporting directly to the Workshop Manager, working in a tight knit team where good communications skills and positivity are essential to strive for excellence within the department. Key job areas are general maintenance and servicing, MOT preparation, body repairs and basic fault finding. Carry out pre- MOT inspections and repairs as required to meet required standards To carry out PMI's , servicing and to diagnose & repair a fleet of mixed vehicles to a high standard in a safe efficient manner in accordance with regulations - remove Undertake standard vehicle/equipment inspections, services and repairs Maintain good housekeeping within the department Working independently attending site breakdowns and ensuring all repairs are controlled and rectified efficiently Ensure all correct paperwork is completed and accurate records maintained Ensuring work load is prioritised and deadlines met Comply with Health and Safety policy and guidance documents Adopt safe methods of working Key Skills and Qualifications HGV Mechanic Experienced fitter with chassis and MOT preparation experience Previous experience of working on HGV's together with basic welding, hydraulic and auto electrical skills are desirable but not essential Knowledge of vehicle inspection standards and scheduled maintenance requirements Able to work well and safely as part of a team Able to demonstrate initiative and work unsupervised Able to work to tight deadlines, paying close attention to detail HGV Licence preferred (Cat C & C+E) Basic level of numeracy and literacy in order to complete work documentation Hours of work for this role are Monday to Friday from 07:00am to 5:00pm with 30 minute break for lunch. Some of our additional benefits include: Opportunity to join Company Pension Scheme Death in Service Benefit Staff Discount Scheme Company Bonus Scheme Access to Covers Advantage - Money saving platform with Large Retailers 24 Days holiday plus bank holidays plus Long Service Days Enhanced maternity and paternity pay Staff Events To apply please email your cv or alternatively you can visit our website Job Type: Full-time Pay: £38,000.00-£42,000.00 per year Experience: HGV Mechanic: 1 year (preferred) Class 2: 1 year (preferred) Work Location: In person
About the Opportunity We're looking for a strategic and hands on Director of Customer Success (f/m/d) to lead our European team through the next phase of growth and customer excellence. As Director of Customer Success - Europe, you'll serve as the regional leader of our Customer Success function, owning the retention number for Europe and overseeing a high performing team of 20 Customer Success Managers (CSMs) and 2-3 direct report managers. You'll act as the right hand to our VP of Customer Success in the US, taking the lead on execution, escalation management, and strategy development across the region. This is a strategic and operational leadership role where you'll be deeply involved in developing regional success plans, coaching your leaders and CSMs, building customer relationships, and partnering cross functionally to ensure customer satisfaction, growth, and retention. What to expect? Regional Leadership: Lead the European Customer Success team ( 25 team members), including direct oversight of 2-3 Customer Success Managers (CSM), Team Leads, or Managers. Own Retention Metrics: Drive and be accountable for customer retention and net revenue retention (NRR) across the European region. Manage a tight forecasting process and present to Senior Leadership. Strategic Execution: Partner with the VP of Customer Success and other global CS and Sales leaders to define and implement regional strategy and goals. Customer Advocacy & Escalation Point: Serve as a trusted escalation point for high impact customer issues and strategic accounts. Customer Relationships: Build relationships with key enterprise customers and partners in the region to understand their needs, drive adoption, and identify expansion opportunities Team Development: Mentor and grow a high performing, customer obsessed team; support CSMs in managing their 25 account portfolios of enterprise clients. What you need to be successful Proven experience (7+ years) in customer success or account management leadership roles or senior customer success roles at manager or director level, preferably in a B2B technology or SaaS company, focusing on enterprise accounts. 3+ years of people leadership experience, including managing managers and/or regional teams. Proven success managing enterprise accounts and driving customer retention and expansion. Strong strategic thinking with hands on execution capability. Excellent interpersonal and communication skills; comfortable being a visible leader internally and externally. Experience navigating complex customer environments and acting as a senior escalation point. Ability to work cross functionally in a global organization, with strong stakeholder management skills. Based in Europe, with willingness to travel as needed within the region. Bachelor's degree in a relevant field (Business, Computer Science, or similar). An MBA or advanced degree is a plus. Join our team and make a significant impact on the success of our enterprise customers while driving the growth of our company. Apply now and help us revolutionize customer success in the tech industry! What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Dec 11, 2025
Full time
About the Opportunity We're looking for a strategic and hands on Director of Customer Success (f/m/d) to lead our European team through the next phase of growth and customer excellence. As Director of Customer Success - Europe, you'll serve as the regional leader of our Customer Success function, owning the retention number for Europe and overseeing a high performing team of 20 Customer Success Managers (CSMs) and 2-3 direct report managers. You'll act as the right hand to our VP of Customer Success in the US, taking the lead on execution, escalation management, and strategy development across the region. This is a strategic and operational leadership role where you'll be deeply involved in developing regional success plans, coaching your leaders and CSMs, building customer relationships, and partnering cross functionally to ensure customer satisfaction, growth, and retention. What to expect? Regional Leadership: Lead the European Customer Success team ( 25 team members), including direct oversight of 2-3 Customer Success Managers (CSM), Team Leads, or Managers. Own Retention Metrics: Drive and be accountable for customer retention and net revenue retention (NRR) across the European region. Manage a tight forecasting process and present to Senior Leadership. Strategic Execution: Partner with the VP of Customer Success and other global CS and Sales leaders to define and implement regional strategy and goals. Customer Advocacy & Escalation Point: Serve as a trusted escalation point for high impact customer issues and strategic accounts. Customer Relationships: Build relationships with key enterprise customers and partners in the region to understand their needs, drive adoption, and identify expansion opportunities Team Development: Mentor and grow a high performing, customer obsessed team; support CSMs in managing their 25 account portfolios of enterprise clients. What you need to be successful Proven experience (7+ years) in customer success or account management leadership roles or senior customer success roles at manager or director level, preferably in a B2B technology or SaaS company, focusing on enterprise accounts. 3+ years of people leadership experience, including managing managers and/or regional teams. Proven success managing enterprise accounts and driving customer retention and expansion. Strong strategic thinking with hands on execution capability. Excellent interpersonal and communication skills; comfortable being a visible leader internally and externally. Experience navigating complex customer environments and acting as a senior escalation point. Ability to work cross functionally in a global organization, with strong stakeholder management skills. Based in Europe, with willingness to travel as needed within the region. Bachelor's degree in a relevant field (Business, Computer Science, or similar). An MBA or advanced degree is a plus. Join our team and make a significant impact on the success of our enterprise customers while driving the growth of our company. Apply now and help us revolutionize customer success in the tech industry! What's in it for you? Join an ambitious tech company reshaping the way people build digital experiences Full time employees receive Stock Options for the opportunity to share in the success of our company Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family. We value Work Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, education days, compassion days for loss, and volunteer days Time off to care for and focus on your growing family Use your personal annual education budget to improve your skills and grow in your career Enjoy a full range of virtual and in person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties An annual wellbeing stipend to care for your physical, financial, or emotional health A monthly communication phone/internet stipend and phone hardware upgrade reimbursement. New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best. Who are we? Contentful is a leading digital experience platform that helps modern businesses meet the growing demand for engaging, personalized content at scale. By blending composability with native AI capabilities, Contentful enables dynamic personalization, automated content delivery, and real time experimentation, powering next generation digital experiences across brands, regions, and channels for more than 4,200 organizations worldwide. More than 700 people from more than 70 nations contribute their energy and creativity to Contentful, working from hubs in Berlin, Denver, San Francisco, London, New York, and distributed worldwide. Everyone is welcome here! "Everyone is welcome here" is a celebrated component of our culture. At Contentful, we strive to create an inclusive environment that empowers our employees. We believe that our products and services benefit from our diverse backgrounds and experiences, and we are proud to be an equal opportunity employer. All qualified applications will receive consideration for employment without regard to race, color, national origin, religion, sexual orientation, gender, gender identity, age, physical dis ability, or length of time spent unemployed. We invite you to apply and join us! Please be aware of scammers who may fraudulently allege to be from Contentful. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information, such as bank account numbers, identification numbers, etc, through social media or chat based apps, nor do we request or send money for the purchase of business equipment. If you suspect fraud, please report it to your local authorities, as well as reach out to us at security with any information you may have. By clicking "Apply for this job," I acknowledge that I have read the "Contentful's Candidate Privacy Notice" and hereby consent to the collection, processing, use, and storage of my personal information as described therein.
Toolroom Manager Location: Stevenage, Hertfordshire Salary:Up to £50,000 per annum Benefits: 23 days holiday + bank holidays Company pension scheme Flexible schedule and relaxed yet structured working environment Excellent team culture with approachable management Modern and well-equipped workshop On-site parking Lots of overtime available Company Overview A well-established and highly respected UK-based manufacturer specialising in precision injection mould tooling and moulding solutions is seeking an experienced Toolroom Manager. With over four decades of industry expertise and recent investment in modern machinery and expanded facilities, the company continues to grow its reputation for delivering high-quality, turnkey tooling solutions to a wide client base. Operating from a state-of-the-art site in Stevenage, the business offers excellent working conditions and a collaborative team culture. Position Overview We are looking to appoint a hands-on Toolroom Manager to lead a team of 12 highly skilled Toolmakers within a busy, well-equipped toolroom. This role will suit a senior toolmaker or existing manager ready to take ownership of daily operations, drive efficiency, support new project work, and maintain the companys high standards of quality and delivery. Key Responsibilities: Lead and oversee the daily activities of a team of 12 Toolmakers. Plan workloads, delegate tasks, and ensure deadlines are achieved. Manage the manufacture, modification, and fitting of injection mould tools. Maintain high standards of quality, precision, and toolroom safety. Provide technical mentorship and hands-on support as needed. Operate a range of manual and CNC machines to support production. Coordinate with other departments on project requirements and schedules. Champion continuous improvement initiatives across tooling processes. Ensure the toolroom remains well organised, clean, and productive. Tooling Equipment & Capabilities: CNC machining centres Wire and spark erosion machinery (EDM) Surface and cylindrical grinders Manual mills, lathes, and other precision equipment Required Experience & Skills: Strong background in injection mould toolmaking with leadership experience. Excellent understanding of tooling processes, fitting, and fault-finding. Skilled in precision machining using both manual and CNC equipment. Comfortable with technical drawings and tight tolerances. Previous experience wiring hot runner systems and carrying out modifications. Strong communicator with the ability to lead and motivate a small team. Quality-focused with a proactive, hands-on approach to problem solving. Working Hours: 41.5 hours per week MondayThursday 08:0017:00, Friday 08:0016:00 Overtime available upon request Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
Dec 11, 2025
Full time
Toolroom Manager Location: Stevenage, Hertfordshire Salary:Up to £50,000 per annum Benefits: 23 days holiday + bank holidays Company pension scheme Flexible schedule and relaxed yet structured working environment Excellent team culture with approachable management Modern and well-equipped workshop On-site parking Lots of overtime available Company Overview A well-established and highly respected UK-based manufacturer specialising in precision injection mould tooling and moulding solutions is seeking an experienced Toolroom Manager. With over four decades of industry expertise and recent investment in modern machinery and expanded facilities, the company continues to grow its reputation for delivering high-quality, turnkey tooling solutions to a wide client base. Operating from a state-of-the-art site in Stevenage, the business offers excellent working conditions and a collaborative team culture. Position Overview We are looking to appoint a hands-on Toolroom Manager to lead a team of 12 highly skilled Toolmakers within a busy, well-equipped toolroom. This role will suit a senior toolmaker or existing manager ready to take ownership of daily operations, drive efficiency, support new project work, and maintain the companys high standards of quality and delivery. Key Responsibilities: Lead and oversee the daily activities of a team of 12 Toolmakers. Plan workloads, delegate tasks, and ensure deadlines are achieved. Manage the manufacture, modification, and fitting of injection mould tools. Maintain high standards of quality, precision, and toolroom safety. Provide technical mentorship and hands-on support as needed. Operate a range of manual and CNC machines to support production. Coordinate with other departments on project requirements and schedules. Champion continuous improvement initiatives across tooling processes. Ensure the toolroom remains well organised, clean, and productive. Tooling Equipment & Capabilities: CNC machining centres Wire and spark erosion machinery (EDM) Surface and cylindrical grinders Manual mills, lathes, and other precision equipment Required Experience & Skills: Strong background in injection mould toolmaking with leadership experience. Excellent understanding of tooling processes, fitting, and fault-finding. Skilled in precision machining using both manual and CNC equipment. Comfortable with technical drawings and tight tolerances. Previous experience wiring hot runner systems and carrying out modifications. Strong communicator with the ability to lead and motivate a small team. Quality-focused with a proactive, hands-on approach to problem solving. Working Hours: 41.5 hours per week MondayThursday 08:0017:00, Friday 08:0016:00 Overtime available upon request Bolt-On Personneland our clients are equal opportunity employers who seek to recruit and appoint the best available person for a job regardless of marital/civil partnership status, sex, age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability. Bolt-On Personnel and our clients apply all relevant Data Protection laws when processing your Personal Data. If you choose to apply to this opportunity and share your CV or other personal information with Bolt-On Personnel, these details will be held by us in accordance with our privacy policy used by our recruitment team to contact you regarding this or other relevant opportunities at Bolt-On Personnel. JBRP1_UKTJ
Chippindale Plant Ltd is one of the largest privately owned plant hire and sales companies in the North of England with 8 depots including Leeds. Established in 1949, it provides a complete hire and sales service for a wide range of Construction Plant, Tools, Excavator Attachments and Secure Site Accommodation. We are looking for a plant mechanic/fitters to maintain and repair a wide range of construction plant including; Compaction Equipment, Excavators and attachments, Dumpers, Telehandlers, Compressors and a wide range of Tools. The role is for a workshop based mechanic/fitter job in our Leeds Depot. Key skills & Duties -Inspecting machines for defects -Servicing and maintenance -Undertaking routine inspections of various equipment -Dismantling and repairing or replacing fault components -Reassembling and testing components to ensure they are working safely -Performing checks on new equipment before first use -Using reports to diagnose faults -Updating service records -Escalating faults to managers -Use of a wide range of specialist tools such as hydraulic presses -Keeping the workshop area clean and tidy -Follow all H&S procedures -Basic welding -Using lifting equipment in accordance with LOLER regulations Qualifications & Experience -Industry experience in a similar role -Previous experience of diagnosing and repairing plant / machinery/ lifting equipment is essential -Proven track record of diagnosing faults -Previous experience of hydraulic systems -Basic electrical skills for plant and machinery -Previous experience of use of large workshop equipment -NVQ Plant and Machinery or Land Based Engineering L3 qualification desirable -Manufacturer training courses for industry product -M&E Experience -FLT It would be preferable for the successful candidate to hold a current driving license. This job requires someone who is flexible, motivated and customer focused. We are offering a stable position in a growing company that is investing substantially in new equipment and staff training. JBRP1_UKTJ
Dec 10, 2025
Full time
Chippindale Plant Ltd is one of the largest privately owned plant hire and sales companies in the North of England with 8 depots including Leeds. Established in 1949, it provides a complete hire and sales service for a wide range of Construction Plant, Tools, Excavator Attachments and Secure Site Accommodation. We are looking for a plant mechanic/fitters to maintain and repair a wide range of construction plant including; Compaction Equipment, Excavators and attachments, Dumpers, Telehandlers, Compressors and a wide range of Tools. The role is for a workshop based mechanic/fitter job in our Leeds Depot. Key skills & Duties -Inspecting machines for defects -Servicing and maintenance -Undertaking routine inspections of various equipment -Dismantling and repairing or replacing fault components -Reassembling and testing components to ensure they are working safely -Performing checks on new equipment before first use -Using reports to diagnose faults -Updating service records -Escalating faults to managers -Use of a wide range of specialist tools such as hydraulic presses -Keeping the workshop area clean and tidy -Follow all H&S procedures -Basic welding -Using lifting equipment in accordance with LOLER regulations Qualifications & Experience -Industry experience in a similar role -Previous experience of diagnosing and repairing plant / machinery/ lifting equipment is essential -Proven track record of diagnosing faults -Previous experience of hydraulic systems -Basic electrical skills for plant and machinery -Previous experience of use of large workshop equipment -NVQ Plant and Machinery or Land Based Engineering L3 qualification desirable -Manufacturer training courses for industry product -M&E Experience -FLT It would be preferable for the successful candidate to hold a current driving license. This job requires someone who is flexible, motivated and customer focused. We are offering a stable position in a growing company that is investing substantially in new equipment and staff training. JBRP1_UKTJ
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Dec 10, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Job Opportunity: Mobile Plant Fitter Location: Leeds Salary: £35,000 - £36,000 + Overtime (Paid at Time & Half) Hours: 7:30am - 5:00pm (45 hours per week) Van Provided We are currently seeking an experienced Mobile Plant Fitter to join our team, supporting the Workshop Manager and ensuring plant and machinery are maintained to the highest standard. This role involves both workshop and mobile responsibilities, providing essential maintenance, servicing, and repair of a wide range of plant and lifting equipment. Key Responsibilities Inspect, diagnose, and repair plant, machinery, and lifting equipment Conduct routine servicing and maintenance using specialist tools and equipment Dismantle faulty components, carry out repairs or replacements, and reassemble Complete thorough equipment checks prior to first use Accurately diagnose faults using reports and testing methods Maintain and update service records Escalate complex issues to management when required Ensure the workshop and work areas remain clean, tidy, and safe Perform basic welding and operate lifting equipment in line with LOLER regulations Adhere to all Health & Safety policies and safe working practices Qualifications & Experience Experience in a similar Plant Fitter or Mechanical Engineering role Proven ability to diagnose and repair faults across a range of machinery Knowledge of hydraulic systems and basic electrical systems Experience using large workshop tools and equipment NVQ Level 3 in Plant & Machinery or Land-Based Engineering (desirable) M&E experience and FLT certification (beneficial) Person Specification Able to work independently and use own initiative Creative problem-solver with a proactive mindset Strong organisational skills and high attention to detail Team-oriented with strong communication and interpersonal skills Competent with tools, machinery, and engineering principles Computer literate Committed to safe working and promoting a positive safety culture If you're a skilled Plant Fitter looking for a stable, rewarding role with excellent overtime opportunities and a company van included, we'd love to hear from you. JBRP1_UKTJ
Dec 10, 2025
Full time
Job Opportunity: Mobile Plant Fitter Location: Leeds Salary: £35,000 - £36,000 + Overtime (Paid at Time & Half) Hours: 7:30am - 5:00pm (45 hours per week) Van Provided We are currently seeking an experienced Mobile Plant Fitter to join our team, supporting the Workshop Manager and ensuring plant and machinery are maintained to the highest standard. This role involves both workshop and mobile responsibilities, providing essential maintenance, servicing, and repair of a wide range of plant and lifting equipment. Key Responsibilities Inspect, diagnose, and repair plant, machinery, and lifting equipment Conduct routine servicing and maintenance using specialist tools and equipment Dismantle faulty components, carry out repairs or replacements, and reassemble Complete thorough equipment checks prior to first use Accurately diagnose faults using reports and testing methods Maintain and update service records Escalate complex issues to management when required Ensure the workshop and work areas remain clean, tidy, and safe Perform basic welding and operate lifting equipment in line with LOLER regulations Adhere to all Health & Safety policies and safe working practices Qualifications & Experience Experience in a similar Plant Fitter or Mechanical Engineering role Proven ability to diagnose and repair faults across a range of machinery Knowledge of hydraulic systems and basic electrical systems Experience using large workshop tools and equipment NVQ Level 3 in Plant & Machinery or Land-Based Engineering (desirable) M&E experience and FLT certification (beneficial) Person Specification Able to work independently and use own initiative Creative problem-solver with a proactive mindset Strong organisational skills and high attention to detail Team-oriented with strong communication and interpersonal skills Competent with tools, machinery, and engineering principles Computer literate Committed to safe working and promoting a positive safety culture If you're a skilled Plant Fitter looking for a stable, rewarding role with excellent overtime opportunities and a company van included, we'd love to hear from you. JBRP1_UKTJ
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Dec 10, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Job Title: CNC Sliding Head Programmer Location: Dudley, DY1 Employment Type: Full-time Salary: £39,864.00 Reports To: Production Manager/Engineering Manager About the Role We are seeking a skilled CNC Sliding Head Programmer to join our precision engineering team. The successful candidate will be responsible for programming, setting, and operating CNC sliding head lathes to produce high-quality components to tight tolerances. This role is ideal for someone with strong technical expertise, attention to detail, and a proactive approach to problem-solving. Key Responsibilities Create and optimise CNC programs for sliding head machines (e.g., Star, Citizen, Tsugami). Set and operate sliding head lathes to produce components according to engineering drawings. Select appropriate tooling, cutting speeds, and feeds to maximise efficiency and quality. Conduct first-off inspections and ensure parts meet required tolerances. Troubleshoot machining issues and implement process improvements. Work closely with production, quality, and engineering teams to maintain workflow and minimise downtime. Maintain machine cleanliness, tooling, and general workshop standards. Support continuous improvement initiatives, including cycle-time reductions and tooling trials. Maintain accurate documentation, including setup sheets, tooling lists, and program records. Skills & Experience Required Proven experience programming and operating CNC sliding head machines. Strong knowledge of G-code and CNC controls (Fanuc or equivalent). Ability to read and interpret complex technical drawings. Experience working to ISO or similar quality standards. Strong understanding of machining principles, materials, and tooling. Excellent problem-solving skills and attention to detail. Ability to work independently and manage workloads effectively. Understanding of measurement equipment such as micrometers, verniers, and gauges. Desirable Experience with CAM software (e.g., PartMaker, Esprit, or similar). Knowledge of lean manufacturing principles. Experience in a high-volume or precision engineering environment. What We Offer Competitive salary and overtime opportunities. Training and career development. Modern, well-equipped workshop environment. Supportive and collaborative team culture. JBRP1_UKTJ
Dec 10, 2025
Full time
Job Title: CNC Sliding Head Programmer Location: Dudley, DY1 Employment Type: Full-time Salary: £39,864.00 Reports To: Production Manager/Engineering Manager About the Role We are seeking a skilled CNC Sliding Head Programmer to join our precision engineering team. The successful candidate will be responsible for programming, setting, and operating CNC sliding head lathes to produce high-quality components to tight tolerances. This role is ideal for someone with strong technical expertise, attention to detail, and a proactive approach to problem-solving. Key Responsibilities Create and optimise CNC programs for sliding head machines (e.g., Star, Citizen, Tsugami). Set and operate sliding head lathes to produce components according to engineering drawings. Select appropriate tooling, cutting speeds, and feeds to maximise efficiency and quality. Conduct first-off inspections and ensure parts meet required tolerances. Troubleshoot machining issues and implement process improvements. Work closely with production, quality, and engineering teams to maintain workflow and minimise downtime. Maintain machine cleanliness, tooling, and general workshop standards. Support continuous improvement initiatives, including cycle-time reductions and tooling trials. Maintain accurate documentation, including setup sheets, tooling lists, and program records. Skills & Experience Required Proven experience programming and operating CNC sliding head machines. Strong knowledge of G-code and CNC controls (Fanuc or equivalent). Ability to read and interpret complex technical drawings. Experience working to ISO or similar quality standards. Strong understanding of machining principles, materials, and tooling. Excellent problem-solving skills and attention to detail. Ability to work independently and manage workloads effectively. Understanding of measurement equipment such as micrometers, verniers, and gauges. Desirable Experience with CAM software (e.g., PartMaker, Esprit, or similar). Knowledge of lean manufacturing principles. Experience in a high-volume or precision engineering environment. What We Offer Competitive salary and overtime opportunities. Training and career development. Modern, well-equipped workshop environment. Supportive and collaborative team culture. JBRP1_UKTJ
