Are you looking for an exciting new opportunity? Join a company that began its journey in 2013, initially serving accountancy firms as its first clients. Since then, it has grown to host over 200 practices, now specialising in IT hosting for SMEs, accountants, MSPs, and software vendors. While the team has expanded, and they've gained an office along the way, their core principles remain unchanged. The experience and knowledge gained over the years have made them true experts within the sector, from managing software updates to ensuring enhanced security. Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and systems upgrades Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime) Skills/Must have General IT experience M365 Driver's License and own Vehicle Salary £26,000 - £32,000 Basic Salary Per Annum
Dec 12, 2025
Full time
Are you looking for an exciting new opportunity? Join a company that began its journey in 2013, initially serving accountancy firms as its first clients. Since then, it has grown to host over 200 practices, now specialising in IT hosting for SMEs, accountants, MSPs, and software vendors. While the team has expanded, and they've gained an office along the way, their core principles remain unchanged. The experience and knowledge gained over the years have made them true experts within the sector, from managing software updates to ensuring enhanced security. Through dedication and quality service, they have earned the trust of key accounting software vendors and are proud to be recognised as premier partners with industry leaders like Virtual Cabinet. If you would like to learn more about this opportunity, feel free to reach out and apply today! Responsibilities Supporting Microsoft environments across Windows Server, AD, RDS, Exchange & Hyper-V Handling a wide range of support queries (1st-3rd line) via phone, email, and ticketing Troubleshooting complex network issues (Firewalls, DNS, VPNs, VLANs, etc.) Maintaining backup and disaster recovery solutions Working on customer projects and systems upgrades Occasionally visiting UK data centres and participating in out-of-hours work (paid overtime) Skills/Must have General IT experience M365 Driver's License and own Vehicle Salary £26,000 - £32,000 Basic Salary Per Annum
Cyber Security Consultant Edinburgh (Hybrid) Competitive Pay & Great Benefits Join One of Scotland s Leading Microsoft Partners Quorum Ready to take your cyber security career to the next level? Want to work with cutting-edge Microsoft cloud technologies while delivering real impact for clients across the UK? Quorum is calling. We re one of Scotland s largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP). Our expertise spans Modern Workplace, Azure Cloud Adoption & Migration, Data Platform, Cloud Security & Identity, and Cloud App Development and we re growing fast. Right now, we re looking for a Cyber Security Consultant who lives and breathes technology, thrives in fast-moving environments, and wants to work with a talented, passionate security team. What s on Offer? Highly competitive salary Contributory pension Private healthcare Ability to buy and sell holidays We pay for your home broadband Annual personal technical budget Bonuses for achieving professional certifications Outstanding training & continuous development Amazing retention rates and a genuinely supportive team Key Responsibilities of Cyber Security Consultant: As a Cyber Security Consultant at Quorum, you ll be front-and-centre in delivering world-class security solutions to our clients. Expect a role that s dynamic, challenging, hands-on , and backed by continuous support, training, and career development. You ll be responsible for: Designing, deploying, and managing Microsoft Sentinel and Microsoft Defender XDR solutions Working closely with clients to solve complex cloud security challenges Providing deep technical expertise across Azure, M365, identity, infrastructure, virtualisation, networking, and storage Building resilient, multi-site architectures Working in regulated environments with strong knowledge of data boundaries Leveraging automation, configuration management, and modern cloud tooling Driving technical decision-making with senior stakeholders Communicating clearly, confidently, and effectively at all levels Key Skills & Experience: Proven experience with Microsoft Sentinel and Microsoft Defender XDR Strong understanding of cloud computing trends, enterprise drivers, and emerging technologies Deep technical knowledge of public/private cloud infrastructure Strong grasp of identity & access management Experience across Windows and Linux environments Background in automation/configuration management A track record of building trusted relationships with senior stakeholders Excellent verbal and written communication A problem-solver mindset with the ability to leverage internal and external expertise Certifications That Impress Us: Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Azure Security Engineer Associate CISSP CCSP IASME Cyber Essentials Assessor (If you re missing one or two but have strong experience still get in touch!) Why Join Quorum? Because we don t just invest in technology we invest in you . Quorum is an Employee-Owned company, and our culture is one of collaboration, support, growth, and genuine work-life balance. We pride ourselves on our award-winning family-friendly and flexible working culture, and we re committed to helping every employee build the career they want. At Quorum, we eat, sleep, and breathe technology. If that sounds like you, then you re exactly who we want. Apply today and help shape the future of cloud security with us.
Dec 12, 2025
Full time
Cyber Security Consultant Edinburgh (Hybrid) Competitive Pay & Great Benefits Join One of Scotland s Leading Microsoft Partners Quorum Ready to take your cyber security career to the next level? Want to work with cutting-edge Microsoft cloud technologies while delivering real impact for clients across the UK? Quorum is calling. We re one of Scotland s largest Microsoft Partners and a Microsoft Direct Cloud Solutions Provider (CSP). Our expertise spans Modern Workplace, Azure Cloud Adoption & Migration, Data Platform, Cloud Security & Identity, and Cloud App Development and we re growing fast. Right now, we re looking for a Cyber Security Consultant who lives and breathes technology, thrives in fast-moving environments, and wants to work with a talented, passionate security team. What s on Offer? Highly competitive salary Contributory pension Private healthcare Ability to buy and sell holidays We pay for your home broadband Annual personal technical budget Bonuses for achieving professional certifications Outstanding training & continuous development Amazing retention rates and a genuinely supportive team Key Responsibilities of Cyber Security Consultant: As a Cyber Security Consultant at Quorum, you ll be front-and-centre in delivering world-class security solutions to our clients. Expect a role that s dynamic, challenging, hands-on , and backed by continuous support, training, and career development. You ll be responsible for: Designing, deploying, and managing Microsoft Sentinel and Microsoft Defender XDR solutions Working closely with clients to solve complex cloud security challenges Providing deep technical expertise across Azure, M365, identity, infrastructure, virtualisation, networking, and storage Building resilient, multi-site architectures Working in regulated environments with strong knowledge of data boundaries Leveraging automation, configuration management, and modern cloud tooling Driving technical decision-making with senior stakeholders Communicating clearly, confidently, and effectively at all levels Key Skills & Experience: Proven experience with Microsoft Sentinel and Microsoft Defender XDR Strong understanding of cloud computing trends, enterprise drivers, and emerging technologies Deep technical knowledge of public/private cloud infrastructure Strong grasp of identity & access management Experience across Windows and Linux environments Background in automation/configuration management A track record of building trusted relationships with senior stakeholders Excellent verbal and written communication A problem-solver mindset with the ability to leverage internal and external expertise Certifications That Impress Us: Microsoft Certified: Cybersecurity Architect Expert Microsoft Certified: Azure Security Engineer Associate CISSP CCSP IASME Cyber Essentials Assessor (If you re missing one or two but have strong experience still get in touch!) Why Join Quorum? Because we don t just invest in technology we invest in you . Quorum is an Employee-Owned company, and our culture is one of collaboration, support, growth, and genuine work-life balance. We pride ourselves on our award-winning family-friendly and flexible working culture, and we re committed to helping every employee build the career they want. At Quorum, we eat, sleep, and breathe technology. If that sounds like you, then you re exactly who we want. Apply today and help shape the future of cloud security with us.
Senior Security Engineer Microsoft Solutions Partner Edinburgh Highly Competitive Pay, Performance Bonus + Exceptional Benefits Strengthen Defences. Hunt Threats. Shape the Future of Cybersecurity. Are you ready to take your cyber security expertise to the next level? Join Quorum, a leading Microsoft Solutions Partner and Tier 1 CSP based in Scotland. We re not your average IT consultancy we re employee-owned, award-winning, and proud holders of 5 out of 6 Microsoft Designations and 3 Specialisations in Cloud Security, Identity & Access Management, and Microsoft Teams Calling. Now, we re growing our Managed Security Services team and looking for a Senior Security Engineer with a passion for proactive threat detection, automation, and innovation. Why Join Quorum? Highly competitive salary + Bonus scheme linked to Microsoft accreditations Flexible holiday buying/selling Home broadband paid Private health care & contributory pension Dedicated technical training budget and development pathways Award-winning family-friendly and flexible working culture A genuinely friendly, collaborative team environment with low turnover What You'll Be Doing: As a Senior Security Engineer, you'll be a key player in our mission to protect, detect, and respond to evolving cyber threats. Your day-to-day will include: Leading as an escalation point for cyber incidents and alerts Integrating threat intelligence into Microsoft Defender and Sentinel Developing, tuning, and managing detection rules and response policies Performing threat hunting across client environments Maintaining and optimising our security tech stack (Defender XDR, Sentinel, Entra ID, Azure, M365) Onboarding clients to security platforms and managing secure configurations Supporting internal and client teams with technical reporting and analysis Mentoring junior engineers and contributing to a culture of continuous improvement What We re Looking For: 3+ years in cyber security, ideally within a Managed Service Provider Deep experience with Microsoft Defender suite (MDE, MDO, MDCA, MDI) and Microsoft Sentinel Strong knowledge of KQL, Logic Apps, and automation/orchestration tools Skilled in endpoint, identity, and cloud security Familiar with Microsoft 365 and Azure security best practices Excellent communicator comfortable explaining complex security risks to both tech teams and business leaders Passion for learning, team mentorship, and staying ahead of cyber threats Bonus points if you hold certifications such as SC-100, SC-200, CompTIA Security+, or Network+ What s Next? If you re an experienced security engineer who thrives in a fast-paced, supportive environment and you re ready to help shape the future of cyber defence for a diverse client base we want to hear from you. Apply today and make your next career move your best yet.
Dec 12, 2025
Full time
Senior Security Engineer Microsoft Solutions Partner Edinburgh Highly Competitive Pay, Performance Bonus + Exceptional Benefits Strengthen Defences. Hunt Threats. Shape the Future of Cybersecurity. Are you ready to take your cyber security expertise to the next level? Join Quorum, a leading Microsoft Solutions Partner and Tier 1 CSP based in Scotland. We re not your average IT consultancy we re employee-owned, award-winning, and proud holders of 5 out of 6 Microsoft Designations and 3 Specialisations in Cloud Security, Identity & Access Management, and Microsoft Teams Calling. Now, we re growing our Managed Security Services team and looking for a Senior Security Engineer with a passion for proactive threat detection, automation, and innovation. Why Join Quorum? Highly competitive salary + Bonus scheme linked to Microsoft accreditations Flexible holiday buying/selling Home broadband paid Private health care & contributory pension Dedicated technical training budget and development pathways Award-winning family-friendly and flexible working culture A genuinely friendly, collaborative team environment with low turnover What You'll Be Doing: As a Senior Security Engineer, you'll be a key player in our mission to protect, detect, and respond to evolving cyber threats. Your day-to-day will include: Leading as an escalation point for cyber incidents and alerts Integrating threat intelligence into Microsoft Defender and Sentinel Developing, tuning, and managing detection rules and response policies Performing threat hunting across client environments Maintaining and optimising our security tech stack (Defender XDR, Sentinel, Entra ID, Azure, M365) Onboarding clients to security platforms and managing secure configurations Supporting internal and client teams with technical reporting and analysis Mentoring junior engineers and contributing to a culture of continuous improvement What We re Looking For: 3+ years in cyber security, ideally within a Managed Service Provider Deep experience with Microsoft Defender suite (MDE, MDO, MDCA, MDI) and Microsoft Sentinel Strong knowledge of KQL, Logic Apps, and automation/orchestration tools Skilled in endpoint, identity, and cloud security Familiar with Microsoft 365 and Azure security best practices Excellent communicator comfortable explaining complex security risks to both tech teams and business leaders Passion for learning, team mentorship, and staying ahead of cyber threats Bonus points if you hold certifications such as SC-100, SC-200, CompTIA Security+, or Network+ What s Next? If you re an experienced security engineer who thrives in a fast-paced, supportive environment and you re ready to help shape the future of cyber defence for a diverse client base we want to hear from you. Apply today and make your next career move your best yet.
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
Dec 12, 2025
Contractor
Job Title: 2nd / 3rd Line IT Support Engineer Location: East Midlands (Hybrid options available) Contract Type: Day Rate INSIDE 35 Duration: 3 months (potential extension) Day Rate: (Apply online only) a day DOE About the Role Our client is seeking 2 skilled 2nd / 3rd Line Support Engineer to join their team on a contract basis. This role involves providing advanced technical support, managing escalated issues, and ensuring smooth deployment and maintenance of enterprise IT systems. Key Responsibilities End User Device Support: Troubleshoot and resolve issues across desktops, laptops, tablets, and smartphones, ensuring SLAs are met. Windows 11 Deployment: Lead migration projects from Windows 10 to Windows 11, including: Device imaging and configuration User data transfer Post-deployment support Active Directory & M365: Administer Entra/Active Directory (on-prem and Azure), Microsoft 365, Teams, SharePoint, and Windows desktop environments. Handle escalated tickets from 1st and 2nd line teams. Maintain and troubleshoot infrastructure components such as servers, virtualization (VMware/Hyper-V), and storage. Implement patching, security updates, and scripting for automation. Collaborate with engineering and security teams to resolve complex issues. Document processes and resolutions for knowledge sharing. Essential Skills & Experience Experience: 3-7 years in IT support roles, ideally covering both 2nd and 3rd line responsibilities. Technical Skills: Windows 10/11 enterprise deployment experience. Advanced Active Directory and Group Policy management. Microsoft 365 administration (Teams, SharePoint, Exchange Online). Virtualization technologies (VMware, Hyper-V). Networking fundamentals (DNS, DHCP, VLANs, VPNs). Scripting skills (PowerShell). Soft Skills: Excellent problem-solving and analytical abilities. Strong communication skills for technical and non-technical audiences. Ability to work independently and under pressure. Certifications: Microsoft certifications (MS-100, AZ-104), ITIL preferred. Modis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law. Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers. By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website.
We're looking for a Digital Workspace Engineer who thrives in a fast-moving environment, enjoys building relationships across the business, and takes pride in delivering brilliant end user experiences. The role is supporting 3,000 colleagues across the UK, keeping their tech running smoothly, securely, and efficiently. You will play a vital role in ensuring all user devices remain secure and compliant, identifying and resolving machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases to ensure smooth, timely resolutions Monitoring systems and maintaining anti-virus/security tooling Supporting users with hardware, software, and application issues Administering Active Directory, including group policies Building and supporting Windows 10/11 devices, iOS/Android, Intune, Autopilot, MobileIron, and deployment tools such as PDQ Providing basic network troubleshooting (TCP/IP, WAN/LAN) Assisting with patching and maintaining network equipment Getting involved in small-scale project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands on experience across Microsoft workspace technologies At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
Dec 12, 2025
Contractor
We're looking for a Digital Workspace Engineer who thrives in a fast-moving environment, enjoys building relationships across the business, and takes pride in delivering brilliant end user experiences. The role is supporting 3,000 colleagues across the UK, keeping their tech running smoothly, securely, and efficiently. You will play a vital role in ensuring all user devices remain secure and compliant, identifying and resolving machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases to ensure smooth, timely resolutions Monitoring systems and maintaining anti-virus/security tooling Supporting users with hardware, software, and application issues Administering Active Directory, including group policies Building and supporting Windows 10/11 devices, iOS/Android, Intune, Autopilot, MobileIron, and deployment tools such as PDQ Providing basic network troubleshooting (TCP/IP, WAN/LAN) Assisting with patching and maintaining network equipment Getting involved in small-scale project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands on experience across Microsoft workspace technologies At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer. By applying you will be registered as a candidate with Gleeson Recruitment Limited. Our Privacy Policy is available on our website and explains how we will use your data.
IT Engineer - Bristol - Up to 30,000 - 39,000 My client is seeking a highly motivated and enthusiastic IT Engineer to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business across servers and networks. You will be involved in project work across their IT estate as well as escalated IT support tickets. Essential skills of the IT Systems Administrator: Microsoft server and Cloud operating systems and infrastructure experience Networking experience including switches, routers and wireless MS applications including M365 admin, Azure AD and Intune Project experience delivering IT systems and solutions Windows Server experience Desirable experience of the IT Systems Administrator: Experience working in a school / education environment Benefits: 28 days annual leave increasing to 33 days with service Enhanced pension scheme Electric car scheme Health cash plans Cycle to work schemes Opportunities for qualifications and certifications Collaborative Working If you are interested in this role or looking for something similar, please contact Alex MacDermott. Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Dec 12, 2025
Full time
IT Engineer - Bristol - Up to 30,000 - 39,000 My client is seeking a highly motivated and enthusiastic IT Engineer to join their IT team. You will be responsible for delivering, maintaining, and supporting IT services across the business across servers and networks. You will be involved in project work across their IT estate as well as escalated IT support tickets. Essential skills of the IT Systems Administrator: Microsoft server and Cloud operating systems and infrastructure experience Networking experience including switches, routers and wireless MS applications including M365 admin, Azure AD and Intune Project experience delivering IT systems and solutions Windows Server experience Desirable experience of the IT Systems Administrator: Experience working in a school / education environment Benefits: 28 days annual leave increasing to 33 days with service Enhanced pension scheme Electric car scheme Health cash plans Cycle to work schemes Opportunities for qualifications and certifications Collaborative Working If you are interested in this role or looking for something similar, please contact Alex MacDermott. Hunter Selection is a nationwide provider of recruitment services in ENGINEERING, MANUFACTURING, SERVICE & TECHNOLOGY. If you are interested in this position please click 'apply'. Hunter Selection Limited is a recruitment consultancy with offices UK wide, specialising in permanent & contract roles within Engineering & Manufacturing, IT & Digital, Science & Technology and Service & Sales sectors. Please note as we receive a high level of applications we can only respond to applicants whose skills & qualifications are suitable for this position. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.
Job Title: IT Infrastructure Engineer Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on road mass transportation and mobility. We design, deliver, and support market leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high performing and resilient, but also secure by design. Your day to day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward thinking team where infrastructure and cyber security go hand in hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV. We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or email .
Dec 12, 2025
Full time
Job Title: IT Infrastructure Engineer Location: Any UK Site Our Vision & Why It Matters At Alexander Dennis, our vision is to lead the evolution of sustainable on road mass transportation and mobility. We design, deliver, and support market leading buses and coaches that help reduce emissions, improve air quality, and keep communities connected. Every role contributes to that mission whether you're engineering, driving sales, improving production, or supporting our customers. What You'll Do As a core member of the Infrastructure team, you'll be responsible for the design, implementation, and ongoing support of our on premise and cloud infrastructure. You'll work closely with the IT Infrastructure Manager and Cyber Security Manager to ensure our systems are not only high performing and resilient, but also secure by design. Your day to day will include: Managing and maintaining servers, storage, networking, and virtualisation platforms Leading patch management, system upgrades, and infrastructure automation initiatives Supporting cloud infrastructure (e.g., Azure, M365) and hybrid environments Implementing hardening standards and security controls across infrastructure Familiarity with SIEM, EDR, and other security technologies Collaborating on incident response, vulnerability remediation, and cyber investigations Contributing to infrastructure and security roadmaps, policies, and best practices What We're Looking For We're looking for a proactive and technically skilled IT Infrastructure Engineer to help us build, secure, and maintain the systems that keep our business running safely and efficiently. Strong experience in infrastructure engineering across Windows environments Strong experience in implementing and managing technologies such as Active Directory, Windows Servers, MS SQL, Citrix, Cisco switching, firewalls, DMZ, and cloud platforms like AWS Solid understanding of networking, firewalls, and cloud platforms (Azure preferred) Hands on experience with patching, monitoring, backup, and disaster recovery Experience with cyber security principles, tools, and frameworks A proactive mindset with a passion for continuous improvement and automation Bonus if you have: Experience managing Microsoft 365 environments, email filtering, large file transfer applications, and a passion for building new processes that make infrastructure more secure and resilient. What We Offer You'll be part of a collaborative, forward thinking team where infrastructure and cyber security go hand in hand. We offer a flexible working environment, opportunities for professional development, and the chance to make a real impact on the resilience and security of the Alexander Dennis technology landscape. Because we know that to deliver on our vision, people have to feel supported and inspired: Impact: Be part of something that's changing cities, improving air quality, helping public transport evolve. Development & Growth: Training programmes, mentorship, opportunities to take on new roles, broaden skills. Culture & Belonging: An inclusive environment; your voice matters; we treat people fairly. Perks & Benefits: Competitive salary, pension, wellbeing support, cycle to work scheme, enhanced maternity and paternity benefits. Our Values - What Guides Us These are more than words on a page, they shape how we work, what we stand for, and how we build trust with our customers, communities, and each other. Safety: The health and wellbeing of our team members, and the safety of our products, are our top priority. Quality: We strive for excellence in our products, services, and all that we do. Integrity: We act with honesty, transparency and integrity, treating each other with respect in a diverse, equitable and inclusive workplace. Accountability: We take responsibility for our actions, seeking to build trust and earn a reputation for excellence and reliability. Teamwork: We work with our team members, our supplier partners, and our customers to pursue mutual benefits. Sustainability: We seek long term success for our business, our communities, and the environment through responsible sourcing, lean manufacturing, and sustainable operations. How to Apply If you see yourself growing with Alexander Dennis and contributing to our vision, we'd love to hear from you. Please complete our online application form and attach your CV. We care deeply about being inclusive and we encourage applications from people with diverse backgrounds and experiences. If you are an internal applicant, you have a responsibility to inform your current line/department manager and local human resources representative before applying for the role. Due to the volume of vacancies and applications, we would prefer that you submit your application online. If however, you require an alternative method of applying, please give us call on or email .
A global technology organization is seeking a Senior Systems Engineer who will be responsible for driving the design and adoption of collaboration technologies like Microsoft M365. The ideal candidate will have over 6 years of experience in similar roles within complex, global environments, focusing on technology strategy and implementation. You will work closely with teams to ensure efficient operations and innovative solutions that enhance productivity. This role supports a blended working pattern, combining remote and office engagements.
Dec 12, 2025
Full time
A global technology organization is seeking a Senior Systems Engineer who will be responsible for driving the design and adoption of collaboration technologies like Microsoft M365. The ideal candidate will have over 6 years of experience in similar roles within complex, global environments, focusing on technology strategy and implementation. You will work closely with teams to ensure efficient operations and innovative solutions that enhance productivity. This role supports a blended working pattern, combining remote and office engagements.
Initially based from the office, but hybrid after 3 months. Company description Focus on M365 New role based on company growth and tech investment Free access to company holiday homes Buy & sell holidays Discretionary annual bonus plus an additional Shared Reward Bonus Matched pension contribution Health cash plan plus Private medical insurance Life assurance and Critical illness cover Travel season ticket loans and Ride to work scheme Free local gym access Local bar / restaurant discounts Please note: whilst this role is ultimately hybrid; during the first three months, you will be based full time from the office whilst you get up to speed. We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description Together is going through a time of Tech transformation as we implement our new business wide platform. This is an exciting time as we build our teams and capabilities around new technology, much of it AI focused. We are looking for a Business Platform Engineers to work within our 'Colleague Tech Platforms' team. This role will be key in shaping a dynamic digital workspace by deploying, maintaining, and supporting a suite of SaaS-based tools and be focused on Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. You will be collaborating closely with cross-functional teams to deliver well-architected, scalable solutions that align with industry best practices and enhance the colleague experience. We have the foundations in place, but you will be coming in at a point where you'll have the opportunity to shape the way we do things and make a genuine impact. This role requires you to be able to get to our offices in Cheadle (South Manchester) 3 days per week. However, we do ask that you are in 5 days for the first three months. Qualifications we are looking for a seasoned Business Platform Engineer with experience in business process re-engineering experience in Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. We don't expect you to be an expert in all of the skills and experiences listed below, but if you do have a good blend of them, then we encourage you to apply: Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations. Identity & Access Management (IAM) Familiarity with conditional access policies, role-based access control (RBAC), and identity lifecycle management via Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration. SaaS Integration & API Usage Ability to integrate SaaS platforms using APIs, connectors, and automation tools (e.g., Power Platform). Monitoring & Observability Tools Experience with tools like Azure Monitor, Splunk or New Relic for proactive service monitoring and incident response. End-User Experience Optimization Understanding of digital experience monitoring and techniques to improve usability M365 and other SaaS tools. Change Enablement Ability to support change management efforts, including training, communications, and stakeholder engagement to drive adoption of new tools. Licensing & Cost Optimization Awareness of licensing models for M365 and other SaaS platforms, with experience in optimizing usage and cost. Environment build and application configuration InTune & AutoPilot End-User Support Demonstrated experience in providing assistance to end users, resolving a wide range of issues across hardware, software, and networks. Team Collaboration Proven ability to work effectively within cross-functional teams, contributing to shared goals and fostering a supportive team culture. DevOps & Agile Practices Hands-on experience with DevOps tools and workflows, coupled with a solid understanding of Agile methodologies and iterative dev cycles. Analytical & Problem-Solving Skills Strong capability to analyse complex technical problems, identify root causes, & implement solutions in high-pressure environments. Application Lifecycle Management Extensive experience managing applications throughout their lifecycle; deployment, maintenance, issue resolution, performance. Accountability & Delivery Focus Highly dependable and results-oriented, with a consistent track record of meeting deadlines and delivering high-quality outcomes. Interpersonal & Adaptability Skills Excellent communication and interpersonal skills, with a flexible approach to changing priorities, technology, and business needs. Azure / Terraform Qualifications Preferred Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
Dec 11, 2025
Full time
Initially based from the office, but hybrid after 3 months. Company description Focus on M365 New role based on company growth and tech investment Free access to company holiday homes Buy & sell holidays Discretionary annual bonus plus an additional Shared Reward Bonus Matched pension contribution Health cash plan plus Private medical insurance Life assurance and Critical illness cover Travel season ticket loans and Ride to work scheme Free local gym access Local bar / restaurant discounts Please note: whilst this role is ultimately hybrid; during the first three months, you will be based full time from the office whilst you get up to speed. We re Together. For over 50 years, we ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans. We take the time to understand our customers and our door is always open, so we can often help when other lenders can t or won t. Based in Cheadle, Cheshire, our 800 colleagues help our customers throughout the UK, backed by the power of a £7.8 billion loan book. Job Description Together is going through a time of Tech transformation as we implement our new business wide platform. This is an exciting time as we build our teams and capabilities around new technology, much of it AI focused. We are looking for a Business Platform Engineers to work within our 'Colleague Tech Platforms' team. This role will be key in shaping a dynamic digital workspace by deploying, maintaining, and supporting a suite of SaaS-based tools and be focused on Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. You will be collaborating closely with cross-functional teams to deliver well-architected, scalable solutions that align with industry best practices and enhance the colleague experience. We have the foundations in place, but you will be coming in at a point where you'll have the opportunity to shape the way we do things and make a genuine impact. This role requires you to be able to get to our offices in Cheadle (South Manchester) 3 days per week. However, we do ask that you are in 5 days for the first three months. Qualifications we are looking for a seasoned Business Platform Engineer with experience in business process re-engineering experience in Microsoft 365 suite: Mail, SharePoint, OneDrive, Teams, Office Apps, Enterprise Applications, Copilots, eDiscovery and Purview. We don't expect you to be an expert in all of the skills and experiences listed below, but if you do have a good blend of them, then we encourage you to apply: Microsoft 365 Governance & Compliance Experience with M365 governance frameworks, including retention policies, data loss prevention (DLP), and compliance centre configurations. Identity & Access Management (IAM) Familiarity with conditional access policies, role-based access control (RBAC), and identity lifecycle management via Azure Entra ID (Active Directory) Single Sign-On (SSO) / MFA configuration and integration. SaaS Integration & API Usage Ability to integrate SaaS platforms using APIs, connectors, and automation tools (e.g., Power Platform). Monitoring & Observability Tools Experience with tools like Azure Monitor, Splunk or New Relic for proactive service monitoring and incident response. End-User Experience Optimization Understanding of digital experience monitoring and techniques to improve usability M365 and other SaaS tools. Change Enablement Ability to support change management efforts, including training, communications, and stakeholder engagement to drive adoption of new tools. Licensing & Cost Optimization Awareness of licensing models for M365 and other SaaS platforms, with experience in optimizing usage and cost. Environment build and application configuration InTune & AutoPilot End-User Support Demonstrated experience in providing assistance to end users, resolving a wide range of issues across hardware, software, and networks. Team Collaboration Proven ability to work effectively within cross-functional teams, contributing to shared goals and fostering a supportive team culture. DevOps & Agile Practices Hands-on experience with DevOps tools and workflows, coupled with a solid understanding of Agile methodologies and iterative dev cycles. Analytical & Problem-Solving Skills Strong capability to analyse complex technical problems, identify root causes, & implement solutions in high-pressure environments. Application Lifecycle Management Extensive experience managing applications throughout their lifecycle; deployment, maintenance, issue resolution, performance. Accountability & Delivery Focus Highly dependable and results-oriented, with a consistent track record of meeting deadlines and delivering high-quality outcomes. Interpersonal & Adaptability Skills Excellent communication and interpersonal skills, with a flexible approach to changing priorities, technology, and business needs. Azure / Terraform Qualifications Preferred Additional Information If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role. Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills. If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
About The Role Are you an Infrastructure Engineer ready for your next challenge? Join our team at Sunbelt Rentals UK, where our mission is to deliver a world class experience and our vision is to own the future of rentals. In this role, you'll provide technical support across a range of internal systems, working to agreed quality standards and SLAs. The role is based on a Hybrid pattern with a minimum of one day per week in the office. Core Duties Install, configure, and support servers and management platforms, including VMware and Hyper V Document technical specifications and reports Support infrastructure projects through capacity planning and design Share knowledge across teams and support project activities Provide BAU and out of hours support to the business Key Responsibilities Maintain and support a varied server/network estate Monitor systems, resolve issues, and ensure infrastructure integrity Diagnose and resolve complex hardware, software, and connectivity problems Perform routine maintenance (e.g. backups, patching, hotfixes) Recommend and implement solutions to optimise performance Work on multiple concurrent systems and project initiatives About You You'll bring relevant experience from a similar role, ideally within the equipment rental or construction industry. You're calm under pressure, a strong communicator, and a team player with a proactive mindset. Skills & Experience Strong communication and customer relationship skills Advanced troubleshooting across Windows Server, Microsoft Exchange and hypervisor platforms Experience with cloud technologies, ideally Microsoft Azure and M365 Excellent organisation and time management Methodical approach with attention to detail Ability to interpret technical issues from non technical descriptions Operational IT support experience in a multi site, complex network environment Full UK driving licence What We Offer Generous holiday allowance (with buy/sell options) Life assurance and matched pension scheme Retail discounts and employee recognition awards About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.
Dec 09, 2025
Full time
About The Role Are you an Infrastructure Engineer ready for your next challenge? Join our team at Sunbelt Rentals UK, where our mission is to deliver a world class experience and our vision is to own the future of rentals. In this role, you'll provide technical support across a range of internal systems, working to agreed quality standards and SLAs. The role is based on a Hybrid pattern with a minimum of one day per week in the office. Core Duties Install, configure, and support servers and management platforms, including VMware and Hyper V Document technical specifications and reports Support infrastructure projects through capacity planning and design Share knowledge across teams and support project activities Provide BAU and out of hours support to the business Key Responsibilities Maintain and support a varied server/network estate Monitor systems, resolve issues, and ensure infrastructure integrity Diagnose and resolve complex hardware, software, and connectivity problems Perform routine maintenance (e.g. backups, patching, hotfixes) Recommend and implement solutions to optimise performance Work on multiple concurrent systems and project initiatives About You You'll bring relevant experience from a similar role, ideally within the equipment rental or construction industry. You're calm under pressure, a strong communicator, and a team player with a proactive mindset. Skills & Experience Strong communication and customer relationship skills Advanced troubleshooting across Windows Server, Microsoft Exchange and hypervisor platforms Experience with cloud technologies, ideally Microsoft Azure and M365 Excellent organisation and time management Methodical approach with attention to detail Ability to interpret technical issues from non technical descriptions Operational IT support experience in a multi site, complex network environment Full UK driving licence What We Offer Generous holiday allowance (with buy/sell options) Life assurance and matched pension scheme Retail discounts and employee recognition awards About Us Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they're our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We're raising awareness and providing support through initiatives such as our mental health awareness campaign and first aider programme. You'll also be able to access a 24 7 employee assistance helpline, counselling services and financial wellbeing support.
Role: Senior Business Analyst Project: Data/Reporting Transformation Location: Birmingham (Flexible Hybrid - 2 Days In-Office Weekly) Salary: £45,000 - £55,000 Network IT are supporting our clients major transformation programme, focused on modernising reporting capabilities and replacing legacy tools with Microsoft Power BI. As part of this initiative, we're looking for a Senior Business Analyst to lead a critical workstream addressing complex "edge case" reporting requirements and shaping future processes. Job Overview In this role, you'll play a pivotal part in defining and delivering solutions that enable accurate, efficient, and scalable reporting across the organisation. You'll work closely with stakeholders to understand requirements, evaluate options, and design processes that align with strategic objectives while ensuring compliance and quality standards. Own requirements engineering for the reporting workstream, from analysis and documentation to management. Discover and categorise edge cases, assessing volume, frequency, and organisational criticality. Map current (As-Is) processes and design future (To-Be) processes aligned with programme goals. Evaluate alternative solutions within the existing application portfolio or propose new options where necessary. Collaborate with stakeholders across departments to ensure solutions meet time, cost, and quality expectations. Contribute to innovation and continuous improvement throughout the programme. Experience Requirements To succeed in this role, you should bring: A solid foundation in Business Analysis principles, methods, and best practices. Hands on experience delivering data and reporting projects, ideally involving migration from legacy platforms to modern solutions. A creative, solution focused mindset with a track record in process improvement. Strong communication skills and the ability to engage effectively with diverse stakeholders. Good understanding of current approaches to managing and leveraging business information. Familiarity with M365 tools and previous exposure to legacy reporting systems. Excellent organisational skills with the ability to manage priorities in complex environments. Awareness of user experience considerations and a commitment to driving innovation.
Dec 09, 2025
Full time
Role: Senior Business Analyst Project: Data/Reporting Transformation Location: Birmingham (Flexible Hybrid - 2 Days In-Office Weekly) Salary: £45,000 - £55,000 Network IT are supporting our clients major transformation programme, focused on modernising reporting capabilities and replacing legacy tools with Microsoft Power BI. As part of this initiative, we're looking for a Senior Business Analyst to lead a critical workstream addressing complex "edge case" reporting requirements and shaping future processes. Job Overview In this role, you'll play a pivotal part in defining and delivering solutions that enable accurate, efficient, and scalable reporting across the organisation. You'll work closely with stakeholders to understand requirements, evaluate options, and design processes that align with strategic objectives while ensuring compliance and quality standards. Own requirements engineering for the reporting workstream, from analysis and documentation to management. Discover and categorise edge cases, assessing volume, frequency, and organisational criticality. Map current (As-Is) processes and design future (To-Be) processes aligned with programme goals. Evaluate alternative solutions within the existing application portfolio or propose new options where necessary. Collaborate with stakeholders across departments to ensure solutions meet time, cost, and quality expectations. Contribute to innovation and continuous improvement throughout the programme. Experience Requirements To succeed in this role, you should bring: A solid foundation in Business Analysis principles, methods, and best practices. Hands on experience delivering data and reporting projects, ideally involving migration from legacy platforms to modern solutions. A creative, solution focused mindset with a track record in process improvement. Strong communication skills and the ability to engage effectively with diverse stakeholders. Good understanding of current approaches to managing and leveraging business information. Familiarity with M365 tools and previous exposure to legacy reporting systems. Excellent organisational skills with the ability to manage priorities in complex environments. Awareness of user experience considerations and a commitment to driving innovation.
Desktop Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. >
Dec 08, 2025
Full time
Desktop Support Engineer 1 st and 2 nd Line Kingston, Surrey Hybrid - £45,000 Service Desk based. A highly successful and rapidly growing business based in Kingston, Surrey are looking for a personable IT Support Engineer to join their Service Desk Team. Supporting the Service Desk Manager you will provide an excellent 1 st and 2 nd line support service to internal IT users, clients and VIPs. This is front line, customer facing hands on technical role supporting a Windows and M365 environment. Please note hybrid working is offered 3 days per week in the Kingston office and 2 at home. Key responsibilities of this Service Desk Engineer role are: Investigating, diagnosing, troubleshooting and resolving issues for office based and remote users to agreed SLAs Providing 1 st and 2 nd line desktop, laptop and mobile device support across a variety of systems and services including M365 Completing ad hoc project work such as device builds, IT onboarding and application deployment Previous experience across the following technologies is essential: Windows 10 and Windows 11 Microsoft Office applications both desktop and M365 deployed: Word, Excel, Teams, Outlook, SharePoint Mobile device (including via MDM) mostly Android and laptop estates VPN Good understanding of security good practices Good documentation skills The ideal candidate will have previous experience as a Service Desk Analyst or IT Support Engineer. You will have strong incident resolution, service request fulfilment, asset and configuration and database management skills. ITIL Foundation accreditation is a bonus. The salary on offer for this role is £35,000 - £45,000 (depending on experience) plus benefits. >
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Dec 08, 2025
Full time
2nd Line Support Engineer - EUC, Microsoft & Networking Location: LONDON 3 or 4 days on site due to nature of role Type: Full-Time Permanent Industry: IT Are you passionate about solving technical challenges and supporting cutting-edge software solutions? Join our growing team as a 2nd Line Support Engineer , where you'll play a key role in maintaining and enhancing the performance of our software systems across Europe. About Us We're a leading provider of software solutions, helping cities and private operators streamline mobility and improve user experience. Our technology integrates cloud-based platforms, mobile apps, and IoT devices to deliver smarter AT driven software Your Role As a 2nd Line Support Engineer, you'll be the technical backbone of our support operations, handling escalations from 1st line teams and working closely with engineering to resolve complex issues. Key Responsibilities: Provide 2nd line technical support across EUC (End User Computing), Microsoft technologies (Windows 10/11, M365, Azure), and networking (TCP/IP, DNS, DHCP, LAN/WAN). Troubleshoot and resolve incidents related to including integrations with hardware and cloud services. Collaborate with development and infrastructure teams to identify root causes and implement long-term fixes. Maintain documentation and contribute to knowledge base articles to support continuous improvement. Support onboarding and configuration of new customer environments. Ensure compliance with ITIL processes and SLAs. What We're Looking For: Proven experience in a 2nd line support or IT operations role. Strong knowledge of Microsoft technologies: Windows OS, Active Directory, M365, Azure. Solid understanding of networking fundamentals: routing, switching, firewalls, VPNs. Experience with EUC tools and remote support platforms. Excellent problem-solving skills and customer service mindset. People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy. People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
Dec 08, 2025
Full time
Infrastructure Engineer (3rd Line) Location: Leeds Department : Information Services Job Type: Full time Contract Type: Permanent Are you a skilled Infrastructure Engineer who thrives in a fast-paced environment where your work genuinely matters? With our client, you ll play a vital role in keeping our systems reliable, secure and performing at their best, supporting the smooth running of the airport every day while driving improvements in line with organisation s strategic objectives. In this hands-on role, you ll work closely with Support Analysts and fellow Engineers to resolve incidents, identify root causes, and enhance their infrastructure through clear documentation, smart problem-solving and small project delivery. You ll communicate complex issues simply, share knowledge openly, and stay current with evolving technologies, reflecting their commitment to be the best, work as one team and do the right thing in everything they do. What You ll Be Doing Service Delivery Manage and update service desk tickets with clear, accurate detail. Deliver support aligned with their IS strategy and organisational goals. Troubleshoot hardware, software and platform issues with a solution-focused mindset. Provide remote, telephone and on-site support as part of the on-call rota. Complete ad-hoc tasks to maintain a secure, stable and smooth IT environment. Systems & Infrastructure Carry out routine maintenance, backups and system checks. Manage inventory, coordinate repairs and work with suppliers. Administer security controls, documentation and policies across our systems. Support the procurement and delivery of equipment and services. Provide weekly updates to the Information Systems Manager. Analysis & Improvement Analyse incidents, requests and change requirements. Document systems, procedures and technical solutions. Assess new technologies to improve performance and scalability. Contribute to departmental reporting and continuous improvement. Share knowledge across teams to support a strong One Team environment. Security & Compliance Follow IT security policies and least-privilege principles. Maintain accurate hardware and software asset records. Support incident triage, investigation and remediation activities. Document all security activity and contribute to threat-hunting initiatives. Balance risk and operational continuity in all security decisions. Training & Development Stay up to date with technical training and professional development. Support training for colleagues, end users and new starters. What You ll Bring Essential Proven experience in an Infrastructure or Network Support role. Strong understanding of incident, problem and change management using ITSM tools. Ability to restore service quickly while working towards root cause fixes. Excellent experience supporting Microsoft Windows desktops and servers. Strong knowledge of Exchange, M365, SharePoint Online, Teams and Intune. Solid understanding of TCP/IP, DNS, DHCP, Active Directory & Group Policy. Experience with DFS, networking, replication, and Veeam Backup & Replication. Working knowledge of SQL Server and PowerShell. Experience managing VMware environments. Familiarity with remote support tools (Splashtop, NinjaOne, PRTG). High-quality communication and documentation skills. Understanding of SLAs, OLAs and KPIs. Ability to train, mentor and share knowledge effectively. Desirable Certifications in Microsoft OS, Linux, Azure, AWS, VMware or M365. Experience with Extreme switches and networking. Experience with HP systems, SAN storage or firewall administration. Personal Qualities A positive, confident and customer-focused attitude, with a genuine desire to support colleagues across the wider business when issues arise. Someone who contributes positively to a collaborative team environment and actively works with others to achieve shared goals, in line with their One Team value. A natural drive to Be The Best continuously improving, staying curious, taking ownership and striving for high-quality outcomes in everything you do. Strong time management and prioritisation skills, especially in a busy and fast-moving environment. Flexible, adaptable and comfortable managing multiple tasks effectively. Commitment to high standards, integrity and Doing The Right Thing in every task. Ability to obtain Counter Terrorist Check (CTC) clearance (must have lived in UK for last 5 years Why Join them? There s never been a more exciting time to join the team. They re undergoing a major transformation as they expand and modernise their airport infrastructure creating new opportunities, investing in better technology, and shaping the future of travel for their region. By joining now, you ll play a key part in building and supporting an improved, more efficient and more resilient airport operation. You ll also be part of a friendly, ambitious organisation that genuinely invests in its people. Alongside a collaborative One Team culture, they offer a range of great benefits, including: Free on-site parking Terminal retail and hospitality discounts Generous pension scheme Life assurance Electric car salary sacrifice scheme Cycle to Work scheme Volunteer days and community initiatives Employee Assistance Programme (EAP) for wellbeing and support Working Location / Environment This role is on-site working at the heart of their operation. You will also need to be available to attend on-site out of hours when on call, ensuring they maintain essential 24/7 system resilience. REF-
IT Support Engineer Southampton Salary of £34 000 CV Screen is recruiting for an IT Support Engineer to join a fantastic, friendly, office based business in Southampton. Company Details As IT Support Engineer, the role will involve working within a small IT team where you'll be expected to operate independently, use your initiative, and contribute to a broad range of technical responsibilities. Responsibilities Maintain servers, Active Directory, and Windows 11 systems Administer M365, virtual servers, and backups Manage networks, SQL databases, and reports Support mobile devices and peripherals Provide on-site IT support as needed Requirements Windows Server, Active Directory, and Group Policy Windows 11 support and M365 administration Hyper V virtual servers and Veeam backups SQL databases and Crystal Reports Networking: TCP/IP, DNS, routers, switches, firewalls, VPNs Salary & Benefits Salary ranges from £34,000 £35,000 dependant on experience. Company pension scheme Death in service cover Free on-site parking. Location Southampton (Office based) - Commutable from nearby locations such as Portsmouth, Romsey, Waterlooville and Winchester. How to Apply Please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. CV Screen is the Recruitment Agency managing this vacancy. Alternate Job Titles: 2ndLine Engineer IT Support IT Engineer IT Support Engineer IT Technician
Dec 05, 2025
Full time
IT Support Engineer Southampton Salary of £34 000 CV Screen is recruiting for an IT Support Engineer to join a fantastic, friendly, office based business in Southampton. Company Details As IT Support Engineer, the role will involve working within a small IT team where you'll be expected to operate independently, use your initiative, and contribute to a broad range of technical responsibilities. Responsibilities Maintain servers, Active Directory, and Windows 11 systems Administer M365, virtual servers, and backups Manage networks, SQL databases, and reports Support mobile devices and peripherals Provide on-site IT support as needed Requirements Windows Server, Active Directory, and Group Policy Windows 11 support and M365 administration Hyper V virtual servers and Veeam backups SQL databases and Crystal Reports Networking: TCP/IP, DNS, routers, switches, firewalls, VPNs Salary & Benefits Salary ranges from £34,000 £35,000 dependant on experience. Company pension scheme Death in service cover Free on-site parking. Location Southampton (Office based) - Commutable from nearby locations such as Portsmouth, Romsey, Waterlooville and Winchester. How to Apply Please send your CV to Matt Wright at CV Screen in strict confidence or apply directly to this job posting. CV Screen is the Recruitment Agency managing this vacancy. Alternate Job Titles: 2ndLine Engineer IT Support IT Engineer IT Support Engineer IT Technician
