Job title: eCommerce Success Manager Location: London (Hybrid) Contract: Six months (possibility of extension) Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best-in-class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys and experiences, consumer first acquisition & retention programs, latest eCommerce features and new innovative solutions. We're looking for a data-driven, technically skilled eCommerce Success Manager who will be focused on helping us maintain quality on our B2C websites. To help continue to drive performance, growth, and optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context and recommended next steps. Communicate proactively on downtime, system changes, or critical incidents. Hold success & satisfaction reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such as Google Analytics & Content Square Excellent communication and coordination skills with cross-functional teams. Analytical mindset with proficiency in reporting and issue-tracking tools (e.g., Jira) Ability to translate technical information into clear business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes Calm under pressure and confident managing multiple priorities. Collaborative with strong stakeholder management skills. Passionate about delivering excellent customer experiences. Proactive, accountable, and always seeking improvement.
Dec 12, 2025
Contractor
Job title: eCommerce Success Manager Location: London (Hybrid) Contract: Six months (possibility of extension) Be a part of a revolutionary change. At PMI, we've chosen to do something incredible. With huge change, comes huge opportunity. So, wherever you join us, you'll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions. The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke. It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future. Here, you can make a difference. You can craft the consumer journey, from discovery and acquisition through to conversion and loyalty. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives. eCommerce is growing and represents today a critical piece of our omnichannel engine. Our ambition is to build the best-in-class eCommerce experiences by consistently improving and enriching our website with engaging digital journeys and experiences, consumer first acquisition & retention programs, latest eCommerce features and new innovative solutions. We're looking for a data-driven, technically skilled eCommerce Success Manager who will be focused on helping us maintain quality on our B2C websites. To help continue to drive performance, growth, and optimization of our online sales channels. The E-Commerce Success Manager is the central point of contact for all issues, bugs, and technical challenges impacting the performance and user experience of the e-commerce site. This role ensures seamless collaboration between markets, IT, internal stakeholders and external partners to identify, track, prioritise, and resolve issues efficiently. The E-Commerce Success Manager plays a key global role in maintaining platform stability, improving operational excellence, and communicating resolution progress and performance insights to senior stakeholders. Key Responsibilities Issue & Bug Management Serve as the single owner globally for all website issues and defects reported by internal stakeholders & consumers. Log, prioritise, and track bugs through resolution, ensuring timely fixes in collaboration with IT, development, and QA teams. Coordinate triage sessions to assess impact, root cause, and urgency of reported issues. Maintain a central issue tracker and ensure clear visibility across teams. Analyze and manage alert systems software ensuring it is optimal and accurate to capture any issues Stakeholder Communication & Reporting Act as the main liaison between e-commerce, IT, and business stakeholders. Provide regular reporting and dashboards on open issues, progress, resolution rates, and trends. Escalate high-impact issues to senior management with clear context and recommended next steps. Communicate proactively on downtime, system changes, or critical incidents. Hold success & satisfaction reviews around site stability, raised issues & performance with core markets Continuous Improvement Identify recurring pain points and propose process or platform improvements through tools such as content square and customer insight data Track conversion rate of our customer journey understanding any drops & route cause Collaborate with analytics and product teams to ensure a frictionless customer experience. Contribute to building standard operating procedures for issue management and site quality. Hold success & satisfaction reviews around site stability & performance with core markets Analyze if we have the right alerting in place and right processes to respond to any alerts triggered Follow up & ensure corrective action has been taken following any post issue root cause analysis Stress test the website Skills & Experience Required 5+ years of experience in e-commerce operations or technical account management. Strong understanding of e-commerce platforms (e.g., Adobe Experience Manager & Hybris) Understanding of Analytical tools such as Google Analytics & Content Square Excellent communication and coordination skills with cross-functional teams. Analytical mindset with proficiency in reporting and issue-tracking tools (e.g., Jira) Ability to translate technical information into clear business updates. Highly organised, detail-oriented, and solution-driven. Key Attributes Calm under pressure and confident managing multiple priorities. Collaborative with strong stakeholder management skills. Passionate about delivering excellent customer experiences. Proactive, accountable, and always seeking improvement.
We're looking for a sharp, strategic B2B Campaign Marketing Manager to lead the charge on multi-channel campaigns that drive awareness and generate high-quality leads across enterprise audiences. If you thrive in a fast-paced environment, know how to speak to the C-suite, and love turning insight into impact, this role is for you. What You'll Be Doing Designing and delivering integrated lead-gen and brand campaigns targeting senior decision-makers across enterprise organisations Building campaign strategies, messaging frameworks, and segmentation plans to engage C-level, VP, and departmental leaders in Marketing, Compliance, and Data Governance Managing end-to-end campaign execution-from planning and copywriting to QA, launch, optimisation, and reporting Writing compelling campaign copy and briefing creative teams to produce standout assets Running campaigns across email automation, LinkedIn, paid social, content syndication, webinars, virtual events, and ABM Using Zoho (or similar CRM/automation tools) to build, test, and track campaign performance Analysing campaign data to extract insights and optimise for MQLs, engagement, and lead quality Collaborating with Sales, Product, and Marketing to ensure alignment with commercial goals and messaging Owning campaign timelines, budgets, and deliverables to ensure high-quality execution What You'll Bring Proven experience running multi-channel B2B campaigns in tech, SaaS, or enterprise environments Strong copywriting skills tailored to senior enterprise audiences Hands-on experience with marketing automation and CRM platforms (Zoho preferred) Confidence across digital channels including LinkedIn, paid social, email, webinars, and content syndication Analytical mindset with the ability to report on campaign performance and optimise for results Experience briefing and collaborating with creative teams Highly organised, deadline-driven, and comfortable juggling multiple campaigns Proactive, commercially minded, and collaborative across departments As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. JBRP1_UKTJ
Dec 12, 2025
Full time
We're looking for a sharp, strategic B2B Campaign Marketing Manager to lead the charge on multi-channel campaigns that drive awareness and generate high-quality leads across enterprise audiences. If you thrive in a fast-paced environment, know how to speak to the C-suite, and love turning insight into impact, this role is for you. What You'll Be Doing Designing and delivering integrated lead-gen and brand campaigns targeting senior decision-makers across enterprise organisations Building campaign strategies, messaging frameworks, and segmentation plans to engage C-level, VP, and departmental leaders in Marketing, Compliance, and Data Governance Managing end-to-end campaign execution-from planning and copywriting to QA, launch, optimisation, and reporting Writing compelling campaign copy and briefing creative teams to produce standout assets Running campaigns across email automation, LinkedIn, paid social, content syndication, webinars, virtual events, and ABM Using Zoho (or similar CRM/automation tools) to build, test, and track campaign performance Analysing campaign data to extract insights and optimise for MQLs, engagement, and lead quality Collaborating with Sales, Product, and Marketing to ensure alignment with commercial goals and messaging Owning campaign timelines, budgets, and deliverables to ensure high-quality execution What You'll Bring Proven experience running multi-channel B2B campaigns in tech, SaaS, or enterprise environments Strong copywriting skills tailored to senior enterprise audiences Hands-on experience with marketing automation and CRM platforms (Zoho preferred) Confidence across digital channels including LinkedIn, paid social, email, webinars, and content syndication Analytical mindset with the ability to report on campaign performance and optimise for results Experience briefing and collaborating with creative teams Highly organised, deadline-driven, and comfortable juggling multiple campaigns Proactive, commercially minded, and collaborative across departments As an industry leading, nationwide Marketing, Digital, Analytics, IT and Design recruitment agency, we are continually receiving new assignments to work on, so keep a close eye on our website, Facebook, LinkedIn and Twitter pages for a full list of current permanent and interim opportunities as well as marketplace news and fun stuff. Forward Role is operating as an employment agency. JBRP1_UKTJ
The CRO (Conversion Rate Optimization) Executive at Hargreaves Lansdown is responsible for supporting the continuous improvement of the company's digital experiences. This role focuses on analysing user behaviour, identifying opportunities for optimisation, and implementing A/B and multivariate tests to enhance user engagement and conversion rates. The CRO Executive works closely with digital, marketing, and product teams to ensure data-driven decision-making and to drive measurable improvements in key performance indicators. This is an individual contributor role with no direct reports. Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, CRM, and website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. What you'll be doing Conducting quantitative and qualitative analysis to identify user experience issues and optimization opportunities. Designing, implementing, and managing A/B and multivariate testing strategies. Collaborating with UX designers, developers, and product managers to implement test variations and track performance. Monitoring and report on test results, providing actionable insights and recommendations. Maintaining and enhancing the CRO roadmap aligned with business goals. Ensuring all CRO activities comply with data privacy and regulatory standards. Staying up to date with industry trends and best practices in CRO and digital analytics. About you Strong analytical skills with experience in web analytics tools (e.g., Google Analytics, Adobe Analytics). Proficiency in A/B testing platforms (e.g., Optimizely, Google Optimize, VWO). Understanding of UX principles and user behaviour analysis. Ability to interpret data and translate findings into actionable recommendations. Excellent communication and collaboration skills. Detail-oriented with strong organizational and project management abilities. Familiarity with HTML, CSS, and JavaScript is a plus. Interview Process The interview process for this role will include two stages with a task. Working Schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. JBRP1_UKTJ
Dec 12, 2025
Full time
The CRO (Conversion Rate Optimization) Executive at Hargreaves Lansdown is responsible for supporting the continuous improvement of the company's digital experiences. This role focuses on analysing user behaviour, identifying opportunities for optimisation, and implementing A/B and multivariate tests to enhance user engagement and conversion rates. The CRO Executive works closely with digital, marketing, and product teams to ensure data-driven decision-making and to drive measurable improvements in key performance indicators. This is an individual contributor role with no direct reports. Hargreaves Lansdown is undergoing major transformation and Marketing is central to that change. We're evolving fast, with a sharp focus on content, brand, product marketing, performance, CRM, and website and CRO. We're building a joined-up, insight-driven marketing function that delivers measurable impact from powerful brand storytelling and high-converting content to optimised digital journeys and data-led performance. We're raising the bar, streamlining how we work, and unlocking new opportunities to grow, engage and convert, setting a new standard for marketing at HL. What you'll be doing Conducting quantitative and qualitative analysis to identify user experience issues and optimization opportunities. Designing, implementing, and managing A/B and multivariate testing strategies. Collaborating with UX designers, developers, and product managers to implement test variations and track performance. Monitoring and report on test results, providing actionable insights and recommendations. Maintaining and enhancing the CRO roadmap aligned with business goals. Ensuring all CRO activities comply with data privacy and regulatory standards. Staying up to date with industry trends and best practices in CRO and digital analytics. About you Strong analytical skills with experience in web analytics tools (e.g., Google Analytics, Adobe Analytics). Proficiency in A/B testing platforms (e.g., Optimizely, Google Optimize, VWO). Understanding of UX principles and user behaviour analysis. Ability to interpret data and translate findings into actionable recommendations. Excellent communication and collaboration skills. Detail-oriented with strong organizational and project management abilities. Familiarity with HTML, CSS, and JavaScript is a plus. Interview Process The interview process for this role will include two stages with a task. Working Schedule This role is based in our Bristol head office (BS1 5HL) and we offer a hybrid working pattern, with a minimum of two days in the office per week. JBRP1_UKTJ
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best in class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day to day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day to day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Dec 12, 2025
Full time
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Job Description The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best in class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day to day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day to day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day to day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Dec 10, 2025
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Dec 10, 2025
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Dec 10, 2025
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Overview Head of Surveillance - Financial Services - Location: London (Hybrid). Salary: Competitive + Bonus + Benefits. Note: Applications for this particular job have now closed. A leading global financial services firm is undertaking a major strategic transformation of its Surveillance function. The role supports the continued enhancement of its programme and, with substantial investment and board-level backing, offers an exceptional opportunity to work on a multi-year transformation programme and help shape the firm's global surveillance capability. Key Responsibilities Support the Global Head of Surveillance Governance & Strategy in executing a global transformation programme running through to 2027 Oversee the day-to-day operations of the London-based surveillance team, acting as the point of escalation for key issues Manage and develop a high-performing team, ensuring alerts are reviewed with rigour and strategic insight Drive improvements in controls and processes, leveraging insights from alert reviews to implement effective surveillance enhancements Work closely with global surveillance leads across APAC, EMEA, and the Americas, ensuring alignment with group standards Support regulatory engagement, ensuring communication is structured, formal, and aligned with expectations Act as the second-in-command to the global head, deputising where required and helping drive long-term strategic direction Own your area of surveillance expertise (e.g., FX, Equities) with accountability and confidence, contributing to both operational and strategic outcomes Candidate Profile Strong background in surveillance within a financial services or investment banking environment Experienced people manager with a collaborative leadership style and a focus on building team capability Product knowledge across a range of asset classes is essential Strategic thinker with a structured, detail-oriented approach and strong written and verbal communication skills Comfortable managing upwards and engaging with senior stakeholders including regulators Experience with surveillance tools such as Smarts, Avenir, and Global Relay preferred Ability to adapt to a dynamic, agile environment while bringing a high degree of accountability and ownership Why Join? Join a growing surveillance function (team has expanded from 8 to 20+ in under a year) Be part of a high-impact, well-funded transformation programme Operate in a business that values agility, ownership, and collaboration - with no offshoring Work with a forward-thinking leadership team committed to raising the bar on surveillance excellence Please contact for more information. We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Name, Provider / Domain, Expiration, Description _ga_C0B8B4NE7Y 1 year 1 month This cookie is used by Google Analytics to persist session state. _gcl_au Google LLC 2 months 4 weeks Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
Dec 10, 2025
Full time
Overview Head of Surveillance - Financial Services - Location: London (Hybrid). Salary: Competitive + Bonus + Benefits. Note: Applications for this particular job have now closed. A leading global financial services firm is undertaking a major strategic transformation of its Surveillance function. The role supports the continued enhancement of its programme and, with substantial investment and board-level backing, offers an exceptional opportunity to work on a multi-year transformation programme and help shape the firm's global surveillance capability. Key Responsibilities Support the Global Head of Surveillance Governance & Strategy in executing a global transformation programme running through to 2027 Oversee the day-to-day operations of the London-based surveillance team, acting as the point of escalation for key issues Manage and develop a high-performing team, ensuring alerts are reviewed with rigour and strategic insight Drive improvements in controls and processes, leveraging insights from alert reviews to implement effective surveillance enhancements Work closely with global surveillance leads across APAC, EMEA, and the Americas, ensuring alignment with group standards Support regulatory engagement, ensuring communication is structured, formal, and aligned with expectations Act as the second-in-command to the global head, deputising where required and helping drive long-term strategic direction Own your area of surveillance expertise (e.g., FX, Equities) with accountability and confidence, contributing to both operational and strategic outcomes Candidate Profile Strong background in surveillance within a financial services or investment banking environment Experienced people manager with a collaborative leadership style and a focus on building team capability Product knowledge across a range of asset classes is essential Strategic thinker with a structured, detail-oriented approach and strong written and verbal communication skills Comfortable managing upwards and engaging with senior stakeholders including regulators Experience with surveillance tools such as Smarts, Avenir, and Global Relay preferred Ability to adapt to a dynamic, agile environment while bringing a high degree of accountability and ownership Why Join? Join a growing surveillance function (team has expanded from 8 to 20+ in under a year) Be part of a high-impact, well-funded transformation programme Operate in a business that values agility, ownership, and collaboration - with no offshoring Work with a forward-thinking leadership team committed to raising the bar on surveillance excellence Please contact for more information. We seek individuals from a diverse talent pool and encourage applicants from underrepresented groups to apply to our vacancies. Our commitment to fair recruitment processes means that we welcome applicants from all backgrounds, regardless of their lived experience or personal characteristics. We also invite applicants who meet most of the listed requirements, even if not all, to apply. If you require any adjustments to the application process, please let us know. Barclay Simpson acts as an Employment Agency for permanent positions and an Employment Business for temporary/contract engagements. Name, Provider / Domain, Expiration, Description _ga_C0B8B4NE7Y 1 year 1 month This cookie is used by Google Analytics to persist session state. _gcl_au Google LLC 2 months 4 weeks Used by Google AdSense for experimenting with advertisement efficiency across websites using their services
Senior Product Manager- Supply Chain & Logistics Salary: Competitive Plus Benefits Location: London Store Support Centre and Home, London, EC1M 6HA Contract type: Permanent Business area: Marketing Closing date: 15 December 2025 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. We're one of the biggest supermarkets in the UK with one of the largest websites. So marketing here really happens at scale. We move a lot faster than you'd think too, across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. More people shopping with us each week means more interactions. And thanks to data insight, we understand customers in a way that almost nobody else does. We work alongside incredible brand partners and the best agencies around. So if you have a passion to learn, grow and experience new teams, come and explore it all with us. About the Team You'll be part of the Argos Data & Analytics team, within a wider Chief Data Office (CDO) organisation of around 350 people. The team is driving a major data transformation, working with one of the UK's richest datasets-over 1.2 billion transactions annually. You'll collaborate with analysts, engineers, and product professionals to build scalable, high-performance data products that support Argos' Supply Chain & Logistics operations and deliver measurable commercial impact. More About the Role This role leads the Supply Chain & Logistics product area, defining the roadmap and backlog to deliver impactful data products. You'll work closely with delivery squads to ensure smooth execution, remove blockers, and communicate progress to stakeholders. You'll apply a defined product methodology to guide discovery and delivery, facilitate workshops, run agile ceremonies, and champion data standards across ethics, governance, and security. Your focus will be on delivering measurable value for Argos' supply chain operations. More About You You're a collaborative product leader with a strong grasp of data and its potential to drive decisions. You've worked in agile environments, partnering with analytics and engineering teams to deliver end to end solutions. You're commercially minded, technically curious, and passionate about customer experience. You thrive in cross functional settings, communicate clearly with stakeholders, and contribute to a culture of coaching and continuous improvement. Essential Criteria Proven experience in agile product delivery, including backlog management, roadmap creation, and facilitation of agile ceremonies. Demonstrable track record of delivering data or analytics products, such as BI tools, machine learning solutions, or automated insights. Evidence of stakeholder engagement and influence, including alignment of priorities across business, technical, and third party teams. Ability to manage the full product lifecycle, from discovery through to delivery, with measurable outcomes aligned to business goals. Experience applying data governance principles, including ethics, security, and assurance, within product or data environments. Desirable Criteria Experience working with AI/ML platforms or data science teams. Familiarity with data warehousing and business intelligence (BI) solutions. Exposure to supply chain or logistics product domains. Involvement in mentoring or coaching within a product management community. Ability to evaluate and integrate third party technologies into product ecosystems. We are committed to being a truly inclusive retailer so you'll be welcomed whatever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, wherever possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before payday) as well as access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Dec 10, 2025
Full time
Senior Product Manager- Supply Chain & Logistics Salary: Competitive Plus Benefits Location: London Store Support Centre and Home, London, EC1M 6HA Contract type: Permanent Business area: Marketing Closing date: 15 December 2025 Requisition ID: We'd all like amazing work to do, and real work-life balance. That's waiting for you at Sainsbury's. We're one of the biggest supermarkets in the UK with one of the largest websites. So marketing here really happens at scale. We move a lot faster than you'd think too, across Brand Planning, Brand Comms and Creative, Digital Marketing, CRM and Loyalty, Nectar 360, Insights, and Corporate Responsibility and Sustainability. More people shopping with us each week means more interactions. And thanks to data insight, we understand customers in a way that almost nobody else does. We work alongside incredible brand partners and the best agencies around. So if you have a passion to learn, grow and experience new teams, come and explore it all with us. About the Team You'll be part of the Argos Data & Analytics team, within a wider Chief Data Office (CDO) organisation of around 350 people. The team is driving a major data transformation, working with one of the UK's richest datasets-over 1.2 billion transactions annually. You'll collaborate with analysts, engineers, and product professionals to build scalable, high-performance data products that support Argos' Supply Chain & Logistics operations and deliver measurable commercial impact. More About the Role This role leads the Supply Chain & Logistics product area, defining the roadmap and backlog to deliver impactful data products. You'll work closely with delivery squads to ensure smooth execution, remove blockers, and communicate progress to stakeholders. You'll apply a defined product methodology to guide discovery and delivery, facilitate workshops, run agile ceremonies, and champion data standards across ethics, governance, and security. Your focus will be on delivering measurable value for Argos' supply chain operations. More About You You're a collaborative product leader with a strong grasp of data and its potential to drive decisions. You've worked in agile environments, partnering with analytics and engineering teams to deliver end to end solutions. You're commercially minded, technically curious, and passionate about customer experience. You thrive in cross functional settings, communicate clearly with stakeholders, and contribute to a culture of coaching and continuous improvement. Essential Criteria Proven experience in agile product delivery, including backlog management, roadmap creation, and facilitation of agile ceremonies. Demonstrable track record of delivering data or analytics products, such as BI tools, machine learning solutions, or automated insights. Evidence of stakeholder engagement and influence, including alignment of priorities across business, technical, and third party teams. Ability to manage the full product lifecycle, from discovery through to delivery, with measurable outcomes aligned to business goals. Experience applying data governance principles, including ethics, security, and assurance, within product or data environments. Desirable Criteria Experience working with AI/ML platforms or data science teams. Familiarity with data warehousing and business intelligence (BI) solutions. Exposure to supply chain or logistics product domains. Involvement in mentoring or coaching within a product management community. Ability to evaluate and integrate third party technologies into product ecosystems. We are committed to being a truly inclusive retailer so you'll be welcomed whatever you are and wherever you work. Around here, there's always the chance to try something new - whether that's as part of an evolving team or somewhere else across the business - and we take development seriously and promise to support you. We also recognise and celebrate colleagues when they go the extra mile and, wherever possible, offer flexible working. When you join our team, we'll also offer you an amazing range of benefits. Here are some of them: Starting off with colleague discount, you'll be able to save 10% on your shopping online and instore at Sainsbury's, Argos, TU and Habitat, and we regularly increase the discount to 15% at points during the year. We've also got you covered for your future with our pensions scheme and life cover. You'll also be able to share in our success as you may be eligible for a performance related bonus of up to 20% of salary, depending on how we perform. Your wellbeing is important to us too. You'll receive an annual holiday allowance, and you can buy up to an additional week's holiday, and we provide private healthcare. We also offer other benefits that will help your money go further such as season ticket loans, interest free car loan up to £10k, cycle to work scheme, health cash plans, salary advance (where you can access some of your pay before payday) as well as access to a great range of discounts from hundreds of other retailers. And if you ever need it there is also an Employee Assistance Programme. Moments that matter are as important to us as they are to you which is why we give up to 26 weeks' pay for maternity or adoption leave and up to 4 weeks' pay for paternity leave. Please see for a range of our benefits (note, length of service and eligibility criteria may apply).
Blackstone and Sixth Street Agree Sale of Kensington Mortgages to Barclays Bank UK PLC London, 24 June 2022 - Kensington Mortgages ("Kensington"), the fast-growing specialist mortgage lender, has today announced a sale to Barclays Bank UK PLC ("Barclays"). The sale follows an auction process that attracted interest from a broad range of bidders. Barclays is acquiring the business from funds affiliated with Blackstone Tactical Opportunities ("Blackstone") and Sixth Street, which have jointly owned the business since 2015 during which time Kensington enjoyed an extended period of accelerated growth. The transaction is subject to regulatory approval. Barclays is acquiring Kensington Mortgage Company Limited ("KMC"), Kensington Mortgage Services Limited ("KMS") and a portfolio of UK mortgages consisting primarily of mortgages originated by KMC from October 2021 to completion of the acquisition of KMC and KMS (the "KMC Mortgage Portfolio"). The acquisition will allow Barclays to become one of the few major banks with a specialist mortgage offering. Kensington is a leading UK specialist residential mortgage lender focused on providing mortgages via brokers to borrowers with complex incomes. Using a combination of proprietary technology, data analytics and human insight to design products and make lending decisions, Kensington focuses on the self-employed and those with multiple or variable incomes - segments that major banks often do not serve. The business, which is based in Maidenhead and has around 600 employees, services approximately £8.7 billion of third party and related party mortgages in addition to the KMC Mortgage Portfolio. Kensington originated approximately £1.9 billion of mortgages in the year ended 31 March 2022. Under the joint ownership of Blackstone and Sixth Street, Kensington has improved its processes and expanded its product offerings to become a market leader in specialist lending to the self-employed, first-time buyers, older borrowers and customers with multiple sources of income. The business is also recognised in the industry for having a market-leading data and technology platform, which has facilitated profitable growth, product innovation and exceptional loan underwriting performance. The business has grown its originations at a compound annual growth rate of 22% since the acquisition in 2015. Mark Arnold, CEO of Kensington Mortgages, commented: "This sale marks the start of an exciting new chapter of growth for Kensington. We have a strong track-record in the specialist mortgage space, using our proprietary data and tech platform to innovate and grow, and now is a natural point to bring in a partner who can help us to drive our next expansion phase. As a major UK bank with a broad reach and offering, Barclays is well-placed to support this expansion, whilst the sale will allow it to differentiate itself as a 'mainstream specialist' and offer a range of mortgage solutions not available from competitors." Matt Hammerstein, CEO of Barclays Bank UK PLC, commented: "The transaction reinforces our commitment to the UK residential mortgage market and presents an exciting opportunity to broaden our product range and capabilities. KMC is a best-in-class specialist mortgage lender with an established track record in the UK market, strong broker and customer relationships and data analytics capabilities. KMC complements our existing UK mortgage business and broker relationships through the addition of a specialist prime mortgage originator and the utilisation of our strong UK funding base. We look forward to KMC management and employees becoming part of the Barclays group." Qasim Abbas, Senior Managing Director, Blackstone Tactical Opportunities, said: "Kensington's success in becoming one of the UK's leading specialist mortgage lenders is testament to the quality of its products, the resilience of its business model and the excellence of its management team. In particular, their collective strength in harnessing the power of data science and analytics, prudent risk management and always providing their customers with the right product to suit their individual needs has been key to the evolution of their business. We wish them the very best as they enter an exciting new chapter." Michael Muscolino, Partner at Sixth Street, said: "We want to thank management and the entire Kensington team for their dedication and collaboration over the past decade in building the platform into a market leader. Our focus on using data to drive consistent innovation allowed us to create new products and broaden mortgage access while maintaining exceptional underwriting standards. We wish the company great continued success with its new partners at Barclays." About Kensington Mortgages Kensington Mortgages was founded in 1995. The business was acquired by Blackstone and Sixth Street Partners in 2015, initiating a period of considerable growth and investment. The mortgage servicing business Acenden was also acquired by the same investors and merged with Kensington, creating a broader UK mortgage business. Since the acquisition, Kensington has more than tripled the number of underwriters it employs and almost quadrupled its origination volumes. Kensington lent £1.9bn in new mortgages for the year ended 31st March 2022. A clear period of growth was initiated with the arrival of Mark Arnold as CEO in April 2018. Under the guidance of the leadership team, Kensington consolidated a number of disparate legacy brands under a revitalised Kensington identity, launched a best-in-class, data and analytics driven and highly scalable integrated technology platform, sharpened its market positioning and launched a range of new and innovative products. These include mortgages for public sector workers, products that reward borrowers for improving the environmental credentials of their home and a new fixed for term mortgage where monthly payments remain fixed for the entire term of the loan. The business is now clearly established as a leading specialist mortgage lender, with a strong market position as a lender to the self-employed, younger borrowers, older borrowers and those with more complex personal circumstances. The brand has a 4.4-star consumer rating on Trustpilot. The business has very strong credit controls. Only 19 loans issued by Kensington Mortgages since 2010 have gone into default, with the total cumulative losses on those loans amounting to just £252,000. About Barclays Group Barclays PLC is a British universal bank. It is diversified by business, by different types of customer and client, and geography. Its businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. For further information about Barclays, please visit its website home.barclays . About Blackstone Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $915 billion in assets under management include investment vehicles focused onprivate equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis.Further information is available at . onLinkedIn ,Twitter , andInstagram . About Sixth Street Sixth Street is a global investment firm with over $60 billion in assets under management and committed capital. The firm uses its long-term flexible capital, data-enabled capabilities, and One Team culture to develop themes and offer solutions to companies across all stages of growth. Sixth Street's London-based presence was formed in 2011 to invest in businesses and assets across Europe. Founded in 2009, Sixth Street has more than 400 team members including over 180 investment professionals around the world. For more information, visit or follow Sixth Street on LinkedIn . Notes to Editors For Kensington Mortgages: Jess Gill (0) (0) For Barclays: Oliver Palca (0) For Blackstone: (0) Louis Clark (0) For Sixth Street: Patrick Clifford +1 Gavin Davis (0)
Dec 10, 2025
Full time
Blackstone and Sixth Street Agree Sale of Kensington Mortgages to Barclays Bank UK PLC London, 24 June 2022 - Kensington Mortgages ("Kensington"), the fast-growing specialist mortgage lender, has today announced a sale to Barclays Bank UK PLC ("Barclays"). The sale follows an auction process that attracted interest from a broad range of bidders. Barclays is acquiring the business from funds affiliated with Blackstone Tactical Opportunities ("Blackstone") and Sixth Street, which have jointly owned the business since 2015 during which time Kensington enjoyed an extended period of accelerated growth. The transaction is subject to regulatory approval. Barclays is acquiring Kensington Mortgage Company Limited ("KMC"), Kensington Mortgage Services Limited ("KMS") and a portfolio of UK mortgages consisting primarily of mortgages originated by KMC from October 2021 to completion of the acquisition of KMC and KMS (the "KMC Mortgage Portfolio"). The acquisition will allow Barclays to become one of the few major banks with a specialist mortgage offering. Kensington is a leading UK specialist residential mortgage lender focused on providing mortgages via brokers to borrowers with complex incomes. Using a combination of proprietary technology, data analytics and human insight to design products and make lending decisions, Kensington focuses on the self-employed and those with multiple or variable incomes - segments that major banks often do not serve. The business, which is based in Maidenhead and has around 600 employees, services approximately £8.7 billion of third party and related party mortgages in addition to the KMC Mortgage Portfolio. Kensington originated approximately £1.9 billion of mortgages in the year ended 31 March 2022. Under the joint ownership of Blackstone and Sixth Street, Kensington has improved its processes and expanded its product offerings to become a market leader in specialist lending to the self-employed, first-time buyers, older borrowers and customers with multiple sources of income. The business is also recognised in the industry for having a market-leading data and technology platform, which has facilitated profitable growth, product innovation and exceptional loan underwriting performance. The business has grown its originations at a compound annual growth rate of 22% since the acquisition in 2015. Mark Arnold, CEO of Kensington Mortgages, commented: "This sale marks the start of an exciting new chapter of growth for Kensington. We have a strong track-record in the specialist mortgage space, using our proprietary data and tech platform to innovate and grow, and now is a natural point to bring in a partner who can help us to drive our next expansion phase. As a major UK bank with a broad reach and offering, Barclays is well-placed to support this expansion, whilst the sale will allow it to differentiate itself as a 'mainstream specialist' and offer a range of mortgage solutions not available from competitors." Matt Hammerstein, CEO of Barclays Bank UK PLC, commented: "The transaction reinforces our commitment to the UK residential mortgage market and presents an exciting opportunity to broaden our product range and capabilities. KMC is a best-in-class specialist mortgage lender with an established track record in the UK market, strong broker and customer relationships and data analytics capabilities. KMC complements our existing UK mortgage business and broker relationships through the addition of a specialist prime mortgage originator and the utilisation of our strong UK funding base. We look forward to KMC management and employees becoming part of the Barclays group." Qasim Abbas, Senior Managing Director, Blackstone Tactical Opportunities, said: "Kensington's success in becoming one of the UK's leading specialist mortgage lenders is testament to the quality of its products, the resilience of its business model and the excellence of its management team. In particular, their collective strength in harnessing the power of data science and analytics, prudent risk management and always providing their customers with the right product to suit their individual needs has been key to the evolution of their business. We wish them the very best as they enter an exciting new chapter." Michael Muscolino, Partner at Sixth Street, said: "We want to thank management and the entire Kensington team for their dedication and collaboration over the past decade in building the platform into a market leader. Our focus on using data to drive consistent innovation allowed us to create new products and broaden mortgage access while maintaining exceptional underwriting standards. We wish the company great continued success with its new partners at Barclays." About Kensington Mortgages Kensington Mortgages was founded in 1995. The business was acquired by Blackstone and Sixth Street Partners in 2015, initiating a period of considerable growth and investment. The mortgage servicing business Acenden was also acquired by the same investors and merged with Kensington, creating a broader UK mortgage business. Since the acquisition, Kensington has more than tripled the number of underwriters it employs and almost quadrupled its origination volumes. Kensington lent £1.9bn in new mortgages for the year ended 31st March 2022. A clear period of growth was initiated with the arrival of Mark Arnold as CEO in April 2018. Under the guidance of the leadership team, Kensington consolidated a number of disparate legacy brands under a revitalised Kensington identity, launched a best-in-class, data and analytics driven and highly scalable integrated technology platform, sharpened its market positioning and launched a range of new and innovative products. These include mortgages for public sector workers, products that reward borrowers for improving the environmental credentials of their home and a new fixed for term mortgage where monthly payments remain fixed for the entire term of the loan. The business is now clearly established as a leading specialist mortgage lender, with a strong market position as a lender to the self-employed, younger borrowers, older borrowers and those with more complex personal circumstances. The brand has a 4.4-star consumer rating on Trustpilot. The business has very strong credit controls. Only 19 loans issued by Kensington Mortgages since 2010 have gone into default, with the total cumulative losses on those loans amounting to just £252,000. About Barclays Group Barclays PLC is a British universal bank. It is diversified by business, by different types of customer and client, and geography. Its businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. For further information about Barclays, please visit its website home.barclays . About Blackstone Blackstone is the world's largest alternative asset manager. We seek to create positive economic impact and long-term value for our investors, the companies we invest in, and the communities in which we work. We do this by using extraordinary people and flexible capital to help companies solve problems. Our $915 billion in assets under management include investment vehicles focused onprivate equity, real estate, public debt and equity, infrastructure, life sciences, growth equity, opportunistic, non-investment grade credit, real assets and secondary funds, all on a global basis.Further information is available at . onLinkedIn ,Twitter , andInstagram . About Sixth Street Sixth Street is a global investment firm with over $60 billion in assets under management and committed capital. The firm uses its long-term flexible capital, data-enabled capabilities, and One Team culture to develop themes and offer solutions to companies across all stages of growth. Sixth Street's London-based presence was formed in 2011 to invest in businesses and assets across Europe. Founded in 2009, Sixth Street has more than 400 team members including over 180 investment professionals around the world. For more information, visit or follow Sixth Street on LinkedIn . Notes to Editors For Kensington Mortgages: Jess Gill (0) (0) For Barclays: Oliver Palca (0) For Blackstone: (0) Louis Clark (0) For Sixth Street: Patrick Clifford +1 Gavin Davis (0)
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high quality learning and assessment through one powerful platform. Built on rich, student centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world shaping goal: to provide 1 billion students with access to high quality education by 2050. That's why we need a dedicated and skilled Head of Learning (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Learning (EMEA) leads the implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, implementation management, and relationship building across diverse stakeholder groups. You will guide partner universities through onboarding, coordinate cross functional teams, deliver high quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end to end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting edge, high impact training and professional learning programs, grounded in the latest evidence based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High Performance Team Build and Empower a World Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high calibre culture of unparalleled service and cutting edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / assisted users with product related inquiries and troubleshooting. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail oriented approach to problem solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
Dec 10, 2025
Full time
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high quality learning and assessment through one powerful platform. Built on rich, student centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world shaping goal: to provide 1 billion students with access to high quality education by 2050. That's why we need a dedicated and skilled Head of Learning (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Learning (EMEA) leads the implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, implementation management, and relationship building across diverse stakeholder groups. You will guide partner universities through onboarding, coordinate cross functional teams, deliver high quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end to end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting edge, high impact training and professional learning programs, grounded in the latest evidence based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High Performance Team Build and Empower a World Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high calibre culture of unparalleled service and cutting edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / assisted users with product related inquiries and troubleshooting. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail oriented approach to problem solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces. We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools workshops. We ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally. Which is where you come in a collaborative and hands-on Head of Marketing. Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we d love you to get in touch. Job Title: Head of Marketing Line managed by: Executive Director Line manages: Marketing Officers, Press Rep, Box Office Manager Job Purpose The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message. Key responsibilities To be responsible for the implementation and continued development of the audience engagement strategy; To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness; To be responsible for the delivery of the company s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation; To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy; To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans; To oversee the effective use of SJT s box office and CRM system including management of the relationship with Spektrix; To set and manage sales targets and pricing strategy in consultation with the Executive Director. Person Specification Proven experience in delivering and developing audience engagement strategies Proven expertise in planning and implementing audience campaigns to meet or exceed objectives Expertise in analysing audience data and reporting on insights Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives Proven ability to track and monitor the effectiveness of campaigns Proven ability in developing and managing budgets A love for theatre and a desire to bring people together to share experiences and stories
Dec 10, 2025
Full time
Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces. We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools workshops. We ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally. Which is where you come in a collaborative and hands-on Head of Marketing. Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we d love you to get in touch. Job Title: Head of Marketing Line managed by: Executive Director Line manages: Marketing Officers, Press Rep, Box Office Manager Job Purpose The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message. Key responsibilities To be responsible for the implementation and continued development of the audience engagement strategy; To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness; To be responsible for the delivery of the company s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation; To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy; To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans; To oversee the effective use of SJT s box office and CRM system including management of the relationship with Spektrix; To set and manage sales targets and pricing strategy in consultation with the Executive Director. Person Specification Proven experience in delivering and developing audience engagement strategies Proven expertise in planning and implementing audience campaigns to meet or exceed objectives Expertise in analysing audience data and reporting on insights Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives Proven ability to track and monitor the effectiveness of campaigns Proven ability in developing and managing budgets A love for theatre and a desire to bring people together to share experiences and stories
FP&A Manager Gloucester, UK / Hybrid working About Optimas Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe. To learn more, please visit our website Job Purpose We are seeking a forward-thinking FP&A Manager to lead digital and analytical transformation within our global finance function. This role will sit at the intersection of finance, data, and technology, driving the evolution of how we plan, analyse, and communicate business performance. You will play a pivotal role in modernising FP&A processes - leveraging automation, data visualisation, and advanced analytics to deliver faster, smarter insights that power strategic decision making across the organisation. You will lead a team responsible for driving performance through detailed financial modelling, variance analysis, and strategic recommendations. Role of Department The finance department is a critical function responsible for managing the monetary resources of the business to ensure its financial health and sustainability. Its primary roles encompass meticulous record keeping, such as tracking income and expenses, and generating financial statements like balance sheets and income statements to provide transparency into the company's performance. Beyond historical reporting, the department engages in forward looking activities including budgeting, forecasting future financial needs, and strategically planning investments to maximise returns. They manage risk by ensuring compliance with financial regulations and implementing internal controls, while also overseeing crucial operational tasks such as payroll, accounts payable, and accounts receivable, ultimately providing essential data and insights that guide strategic decision making across the entire organisation. Key Result Areas Lead the digitisation of FP&A processes, driving automation, standardisation, and efficiency through technology and data analytics. Oversee the budgeting, forecasting, and long range planning processes using cloud based planning tools (e.g. Anaplan, Adaptive Insights, Workday, Power BI). Build and maintain dynamic financial models and dashboards to support scenario analysis, investment appraisal, and performance monitoring. Adopt and enhance a short to medium term model for accurate and reliable cash forecasting. Champion data integrity and consistency across global reporting platforms, working closely with IT, data, and regional finance teams. Deliver insightful, data driven management reporting with trend analysis, KPIs, and visual storytelling that enables actionable decisions. Drive the adoption of self service analytics across the business through enhanced use of BI tools and data literacy training. Support strategic initiatives such as digital transformation projects, AI driven forecasting, and process automation within finance. Collaborate with cross functional stakeholders to identify opportunities for continuous improvement through data and digital tools. Mentor team members in digital FP&A capabilities and foster a culture of innovation and analytical excellence. The post holder will be required to undertake such tasks as may be reasonably expected within the scope and level of the role. Additional Key Duties Act as a leader within the FP&A and wider Finance Function Adhere, embrace and promote the Optimas THREAD principles Knowledge, Training, Experience & Skills required Demonstrable experience in FP&A, financial analysis, or management accounting within a data driven, multinational environment. Strong analytical and modelling skills with proficiency in Excel and familiarity with BI tools (Power BI, Tableau, etc.). Data Lake experience desirable. Experience with ERP systems (ideally NetSuite) and consolidation tools (e.g., Hyperion, Anaplan, Workday Adaptive). Proven track record of implementing or optimising FP&A systems and tools (e.g. Power BI, Tableau, Anaplan, Adaptive, Workday). Strong understanding of data architecture, ETL processes, and data governance principles within finance. Advanced financial modelling and Excel skills, with experience in automating models and integrating data sources. Strong business partnering and communication skills, with the ability to translate data into strategic insight. Exposure to or interest in AI, predictive analytics, or digital finance transformation initiatives is highly desirable. Comfortable working in a fast paced, matrixed, and globally distributed environment. Digitally curious and analytically minded, with a passion for leveraging data and technology to enhance decision making. A collaborative influencer who can drive change across functions and geographies. Commercially astute with strong problem solving and storytelling abilities. Proactive self starter with high integrity, adaptability, and a growth mindset. Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Dec 09, 2025
Full time
FP&A Manager Gloucester, UK / Hybrid working About Optimas Optimas is a global distributor of integrated supply chain solutions, and engineering support focused on delivering fasteners, components, industrial and safety supplies to our diverse customers around the world. Our local, on-the-ground teams understand the nuances of every community we serve. This allows us to adapt with our customers and partners as needs evolve, leveraging our footprint to remain at your side while providing a highly personalized level of service and support no matter where you find yourself around the globe. To learn more, please visit our website Job Purpose We are seeking a forward-thinking FP&A Manager to lead digital and analytical transformation within our global finance function. This role will sit at the intersection of finance, data, and technology, driving the evolution of how we plan, analyse, and communicate business performance. You will play a pivotal role in modernising FP&A processes - leveraging automation, data visualisation, and advanced analytics to deliver faster, smarter insights that power strategic decision making across the organisation. You will lead a team responsible for driving performance through detailed financial modelling, variance analysis, and strategic recommendations. Role of Department The finance department is a critical function responsible for managing the monetary resources of the business to ensure its financial health and sustainability. Its primary roles encompass meticulous record keeping, such as tracking income and expenses, and generating financial statements like balance sheets and income statements to provide transparency into the company's performance. Beyond historical reporting, the department engages in forward looking activities including budgeting, forecasting future financial needs, and strategically planning investments to maximise returns. They manage risk by ensuring compliance with financial regulations and implementing internal controls, while also overseeing crucial operational tasks such as payroll, accounts payable, and accounts receivable, ultimately providing essential data and insights that guide strategic decision making across the entire organisation. Key Result Areas Lead the digitisation of FP&A processes, driving automation, standardisation, and efficiency through technology and data analytics. Oversee the budgeting, forecasting, and long range planning processes using cloud based planning tools (e.g. Anaplan, Adaptive Insights, Workday, Power BI). Build and maintain dynamic financial models and dashboards to support scenario analysis, investment appraisal, and performance monitoring. Adopt and enhance a short to medium term model for accurate and reliable cash forecasting. Champion data integrity and consistency across global reporting platforms, working closely with IT, data, and regional finance teams. Deliver insightful, data driven management reporting with trend analysis, KPIs, and visual storytelling that enables actionable decisions. Drive the adoption of self service analytics across the business through enhanced use of BI tools and data literacy training. Support strategic initiatives such as digital transformation projects, AI driven forecasting, and process automation within finance. Collaborate with cross functional stakeholders to identify opportunities for continuous improvement through data and digital tools. Mentor team members in digital FP&A capabilities and foster a culture of innovation and analytical excellence. The post holder will be required to undertake such tasks as may be reasonably expected within the scope and level of the role. Additional Key Duties Act as a leader within the FP&A and wider Finance Function Adhere, embrace and promote the Optimas THREAD principles Knowledge, Training, Experience & Skills required Demonstrable experience in FP&A, financial analysis, or management accounting within a data driven, multinational environment. Strong analytical and modelling skills with proficiency in Excel and familiarity with BI tools (Power BI, Tableau, etc.). Data Lake experience desirable. Experience with ERP systems (ideally NetSuite) and consolidation tools (e.g., Hyperion, Anaplan, Workday Adaptive). Proven track record of implementing or optimising FP&A systems and tools (e.g. Power BI, Tableau, Anaplan, Adaptive, Workday). Strong understanding of data architecture, ETL processes, and data governance principles within finance. Advanced financial modelling and Excel skills, with experience in automating models and integrating data sources. Strong business partnering and communication skills, with the ability to translate data into strategic insight. Exposure to or interest in AI, predictive analytics, or digital finance transformation initiatives is highly desirable. Comfortable working in a fast paced, matrixed, and globally distributed environment. Digitally curious and analytically minded, with a passion for leveraging data and technology to enhance decision making. A collaborative influencer who can drive change across functions and geographies. Commercially astute with strong problem solving and storytelling abilities. Proactive self starter with high integrity, adaptability, and a growth mindset. Optimas OE Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Optimas OE Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Job Title: Social Media & Data Insights Manager Location: Bradford / London, UK (On-site) Brand: KAHN Chelsea Truck Company Employment Type: Full-time About Us KAHN and the Chelsea Truck Company are global leaders in automotive fashion, creating bespoke vehicles and design-led products with an unrivalled aesthetic. With a legacy in luxury automotive design, we are at the forefront of blending engineering excellence with style, shaping the future of car culture through innovation, creativity, and data-driven decisions. The Role We are seeking a Social Media & Data Insights Manager to lead our social media strategy across multiple premium automotive brands, including KAHN, Chelsea Truck Company, and Racing Green, as well as our CEO's personal social media platforms. This role is ideal for a strategic thinker who thrives on data, understands the science behind growth, and can translate analytics into actionable plans. You will identify what works, what doesn't, and why, ensuring every piece of content we create has purpose, impact, and measurable results. Key Responsibilities Data-Driven Strategy & Growth Analyse platform analytics and engagement data to identify high-performing content, trends, and growth opportunities. Create and implement platform-specific strategies across Instagram, Facebook, TikTok, and X based on audience behaviour and performance insights. Develop forecasts and content recommendations for our CEO's personal platforms to maximise reach, influence, and follower growth. Community Management & Interaction Engage directly with followers, partner accounts, and influencers to foster meaningful connections and brand loyalty. Monitor audience sentiment and respond to interactions to build a strong, active online community. Content Planning & Campaign Execution Build and maintain a detailed, data-informed content calendar aligned with brand campaigns, product launches, and storytelling goals. Plan and execute paid social campaigns, optimising in real time to increase sales, website traffic, and brand awareness. Performance Reporting & Optimisation Provide regular performance reports to the Head of Digital and CEO, with clear recommendations for improvement. Continuously refine strategy based on analytics, ensuring content delivers both lifestyle appeal and commercial results. Creative & Collaborative Delivery Work closely with the Head of Digital, CEO, photographers, and design teams to ensure social content aligns with our brand vision and luxury positioning. Stay ahead of platform updates, AI-driven opportunities, and new technologies to keep our content fresh and competitive. What We're Looking For Proven experience managing and analysing social media performance for premium or lifestyle brands. Strong proficiency in Meta Business Suite, TikTok for Business, analytics tools, and social ad campaign platforms. A balance of creative vision and analytical precision, you can both create content and measure its impact. Exceptional copywriting, visual storytelling, and trend awareness. Skilled at building and nurturing online communities. Passion for luxury, automotive culture, design, and fashion. Educated to degree level in marketing, social media, data analytics, digital communications, or a related field (essential). A Master's degree in a relevant discipline (highly desirable). Why Join Us? Work directly with a globally recognised automotive designer. Influence and grow the online presence of some of Britain's most iconic automotive brands. Be part of a creative, innovative, and data-led team pushing the boundaries of car culture. Enjoy a fast-paced environment where insights drive action, and your impact is visible. Apply Now Send your CV and a short cover letter to:
Dec 09, 2025
Full time
Job Title: Social Media & Data Insights Manager Location: Bradford / London, UK (On-site) Brand: KAHN Chelsea Truck Company Employment Type: Full-time About Us KAHN and the Chelsea Truck Company are global leaders in automotive fashion, creating bespoke vehicles and design-led products with an unrivalled aesthetic. With a legacy in luxury automotive design, we are at the forefront of blending engineering excellence with style, shaping the future of car culture through innovation, creativity, and data-driven decisions. The Role We are seeking a Social Media & Data Insights Manager to lead our social media strategy across multiple premium automotive brands, including KAHN, Chelsea Truck Company, and Racing Green, as well as our CEO's personal social media platforms. This role is ideal for a strategic thinker who thrives on data, understands the science behind growth, and can translate analytics into actionable plans. You will identify what works, what doesn't, and why, ensuring every piece of content we create has purpose, impact, and measurable results. Key Responsibilities Data-Driven Strategy & Growth Analyse platform analytics and engagement data to identify high-performing content, trends, and growth opportunities. Create and implement platform-specific strategies across Instagram, Facebook, TikTok, and X based on audience behaviour and performance insights. Develop forecasts and content recommendations for our CEO's personal platforms to maximise reach, influence, and follower growth. Community Management & Interaction Engage directly with followers, partner accounts, and influencers to foster meaningful connections and brand loyalty. Monitor audience sentiment and respond to interactions to build a strong, active online community. Content Planning & Campaign Execution Build and maintain a detailed, data-informed content calendar aligned with brand campaigns, product launches, and storytelling goals. Plan and execute paid social campaigns, optimising in real time to increase sales, website traffic, and brand awareness. Performance Reporting & Optimisation Provide regular performance reports to the Head of Digital and CEO, with clear recommendations for improvement. Continuously refine strategy based on analytics, ensuring content delivers both lifestyle appeal and commercial results. Creative & Collaborative Delivery Work closely with the Head of Digital, CEO, photographers, and design teams to ensure social content aligns with our brand vision and luxury positioning. Stay ahead of platform updates, AI-driven opportunities, and new technologies to keep our content fresh and competitive. What We're Looking For Proven experience managing and analysing social media performance for premium or lifestyle brands. Strong proficiency in Meta Business Suite, TikTok for Business, analytics tools, and social ad campaign platforms. A balance of creative vision and analytical precision, you can both create content and measure its impact. Exceptional copywriting, visual storytelling, and trend awareness. Skilled at building and nurturing online communities. Passion for luxury, automotive culture, design, and fashion. Educated to degree level in marketing, social media, data analytics, digital communications, or a related field (essential). A Master's degree in a relevant discipline (highly desirable). Why Join Us? Work directly with a globally recognised automotive designer. Influence and grow the online presence of some of Britain's most iconic automotive brands. Be part of a creative, innovative, and data-led team pushing the boundaries of car culture. Enjoy a fast-paced environment where insights drive action, and your impact is visible. Apply Now Send your CV and a short cover letter to:
Event Marketing Manager - B2B Events Central London Hybrid (3 days in-office) + Travel Salary up to £45,000 + Profit Share + Bonus + Benefits Are you a strategic, hands-on marketer who thrives on creating impactful B2B campaigns and driving real business results? We're looking for an Event Marketing Manager to join a fast-paced, ambitious team delivering high-profile events for senior professionals in financial services sectors. This role offers full ownership of multi-channel marketing campaigns, digital engagement, and audience growth - perfect for someone who enjoys contributing ideas, and making an immediate impact in a collaborative, results-focused environment. Why This Role Stands Out Creative Freedom & Impact: Shape and deliver marketing campaigns from strategy through execution, influencing how events are promoted and experienced. Your ideas matter. Fast-Paced, Ambitious Team: Work in a dynamic, collaborative environment where autonomy is rewarded and initiative is encouraged. Data-Driven & Results-Focused: Measure, optimise, and report on campaign performance, using insights to improve reach, engagement, and conversions. What You'll Be Doing Plan, execute, and optimise multi-channel marketing campaigns to attract, engage, and nurture event audiences. Collaborate with content, sales, and design teams to create compelling copy, messaging, and marketing collateral. Manage digital marketing, social media, websites, SEO, PPC, and email campaigns. Track KPIs, analyse results, and deliver actionable insights to improve campaign performance. Work with designers and videographers to produce visual and video assets for campaigns. Maintain and segment audience data for targeted campaigns and lead generation. Build and maintain relationships with stakeholders, partners, and media to maximise reach. Support and mentor junior team members. Attend events and provide on-site marketing support. Who You Are Proven work experience as a Senior Marketing Executive or Marketing Manager within B2B events industry. Skilled in digital, social, email, and direct marketing campaigns, with a strong understanding of best practices. Data-driven, comfortable using analytics to optimise campaigns and demonstrate ROI. Proactive, organised, and able to manage multiple projects under tight deadlines. Confident working independently while collaborating effectively across teams. Experienced with marketing technology tools, platforms, and reporting. What's on Offer A high-energy, ambitious team with scope to shape strategy and influence growth. Opportunity to run innovative, data-driven campaigns and see the direct impact of your work. Experience across multi-channel marketing, B2B audience engagement, and event campaigns in a fast-moving sector. Hybrid working, competitive salary, profit share, bonuses, and career development opportunities. If you're an ambitious B2B marketer who thrives on fast-moving environments, creative campaigns, and data-driven results, and wants full ownership of high-profile events, this is the role for you. Interested? Apply now or contact in confidence for an initial discussion about this Event Marketing Manager position. Visit the Jackson Barnes Recruitment website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference Producer Event Marketing Sales - Delegate sales, Sponsorship Sales and Business Development Event Manager We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.
Dec 09, 2025
Full time
Event Marketing Manager - B2B Events Central London Hybrid (3 days in-office) + Travel Salary up to £45,000 + Profit Share + Bonus + Benefits Are you a strategic, hands-on marketer who thrives on creating impactful B2B campaigns and driving real business results? We're looking for an Event Marketing Manager to join a fast-paced, ambitious team delivering high-profile events for senior professionals in financial services sectors. This role offers full ownership of multi-channel marketing campaigns, digital engagement, and audience growth - perfect for someone who enjoys contributing ideas, and making an immediate impact in a collaborative, results-focused environment. Why This Role Stands Out Creative Freedom & Impact: Shape and deliver marketing campaigns from strategy through execution, influencing how events are promoted and experienced. Your ideas matter. Fast-Paced, Ambitious Team: Work in a dynamic, collaborative environment where autonomy is rewarded and initiative is encouraged. Data-Driven & Results-Focused: Measure, optimise, and report on campaign performance, using insights to improve reach, engagement, and conversions. What You'll Be Doing Plan, execute, and optimise multi-channel marketing campaigns to attract, engage, and nurture event audiences. Collaborate with content, sales, and design teams to create compelling copy, messaging, and marketing collateral. Manage digital marketing, social media, websites, SEO, PPC, and email campaigns. Track KPIs, analyse results, and deliver actionable insights to improve campaign performance. Work with designers and videographers to produce visual and video assets for campaigns. Maintain and segment audience data for targeted campaigns and lead generation. Build and maintain relationships with stakeholders, partners, and media to maximise reach. Support and mentor junior team members. Attend events and provide on-site marketing support. Who You Are Proven work experience as a Senior Marketing Executive or Marketing Manager within B2B events industry. Skilled in digital, social, email, and direct marketing campaigns, with a strong understanding of best practices. Data-driven, comfortable using analytics to optimise campaigns and demonstrate ROI. Proactive, organised, and able to manage multiple projects under tight deadlines. Confident working independently while collaborating effectively across teams. Experienced with marketing technology tools, platforms, and reporting. What's on Offer A high-energy, ambitious team with scope to shape strategy and influence growth. Opportunity to run innovative, data-driven campaigns and see the direct impact of your work. Experience across multi-channel marketing, B2B audience engagement, and event campaigns in a fast-moving sector. Hybrid working, competitive salary, profit share, bonuses, and career development opportunities. If you're an ambitious B2B marketer who thrives on fast-moving environments, creative campaigns, and data-driven results, and wants full ownership of high-profile events, this is the role for you. Interested? Apply now or contact in confidence for an initial discussion about this Event Marketing Manager position. Visit the Jackson Barnes Recruitment website to learn more about how we connect top commercial talent with world-class media and events organisations. About Jackson Barnes Recruitment Jackson Barnes Recruitment delivers international recruitment solutions within the events, media, and publishing sectors. Jackson Barnes recruits Graduate to MD level in the following positions: Researcher Conference Producer Event Marketing Sales - Delegate sales, Sponsorship Sales and Business Development Event Manager We recruit for organisations in the UK and overseas, with success in London, Dubai, New York, Singapore and Australia.
Position: Business Intelligence Impact Lead Hours: Full-time (35 hours a week) Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £44,339 per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/Technical you'll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told the charity is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This charity's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, this charity has embarked on a bold, strategic initiative to enhance their data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, they have developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as their new CRM system and suite of data tools - Microsoft Dynamics). This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement. This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the charity's work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights. Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required. With one direct report, they require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis. Closing date for applications: 9am on Friday 2nd January 2026 Interviews are scheduled to take place week commencing 12th January 2026. How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Dec 09, 2025
Full time
Position: Business Intelligence Impact Lead Hours: Full-time (35 hours a week) Contract: Permanent Location: Office-based in London N4, with flexibility to work remotely Salary: Starting from £44,339 per annum plus excellent benefits Salary Band and Job Family: Band 3, Profession/Technical you'll start at the entry point salary of £44,339 per annum, increasing to £47,110 after 6 months service and satisfactory performance and to £49,881 after a further 6 months. About the Employer This charity makes sure people living with MS are at the centre of everything they do. And it's this commitment that unites them across the UK. Their strategy is based on what people affected by MS have told the charity is important to them. It gives them a clear and determined focus. Their work is based on the hopes and aspirations of the MS community. Together they campaign at all levels, fund ground-breaking research and provide award winning support and information. This charity's people are their greatest asset and the key to their success. They offer a vibrant, progressive working environment where you'll be able to make a difference. About this job This year, this charity has embarked on a bold, strategic initiative to enhance their data capabilities. They are aiming to improve their data use, integration and analytics to increase engagement, maximise impact and drive forward their strategic goals. With a key focus on effective and efficient operations, collaboration and continuous improvement in their Technology, Strategy and Business Intelligence teams. To achieve this ambition, they have developed a new technology infrastructure which they are calling "Sage". They are implementing new technology infrastructure this year (such as their new CRM system and suite of data tools - Microsoft Dynamics). This role involves developing and implementing frameworks, conducting detailed analyses, and leading evaluations to provide actionable insights. By collaborating with various departments and stakeholders, the BI Lead ensures that data-driven decision-making and performance measurement are integral to ways-of-working, enhancing overall effectiveness and fostering continuous improvement. This role develops and implements organisational data strategies and frameworks for measuring the impact and performance of the charity's work, aligned to organisational strategy, covering data collection, analysis, and reporting, and ensuring consistency, accuracy, relevance, and timeliness of impact and performance evidence and insights. Experience of stakeholder management both internal and external; and designing and delivering complex analysis and evaluations is required. With one direct report, they require a seasoned manager / lead and the person applying should also have proficiency in statistical analysis software (e.g., SPSS, R, Python) for advanced data analysis and modelling (e.g. logic models, theory of change and other evaluation models), and experience in using survey tools and software for data collection and analysis. Closing date for applications: 9am on Friday 2nd January 2026 Interviews are scheduled to take place week commencing 12th January 2026. How to apply: Please click 'Apply' and follow the job board process. You will receive an email from CHM Recruit containing further information on how to apply for the role. Please note that although you may be asked by the job board to upload a CV, you are not applying at this stage. Equal Opportunities This employer particularly welcome applications from people with disabilities and or from ethnic minority backgrounds. Disability Confident Employer Our client is a Disability Confident Employer and they're committed to promoting equality and diversity. You can ask for reasonable adjustments as part of both their recruitment and new starter on-boarding processes. If you need any help or adjustments to apply for this role, please contact them to discuss. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format. More about their employee benefits: They have a wide range of employee benefits including (but not limited to): Encouraging work life balance 39 days paid annual leave (including bank holidays), pro-rata for part-time More annual leave entitlement, based on length of employment Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and them) Flexible working options Caring for you and your family Generous sick pay entitlement More sick pay entitlement, based on length of employment Opportunity to buy and sell annual leave in each calendar year Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis Enhanced leave for new parents Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year) 10 days paid disability leave a year, pro-rata for part-time 10 days paid carers' leave a year, pro-rata for part-time Cycle to work scheme Death in service scheme New family-friendly benefits, including paid leave: in the event of miscarriage or still birth to support fertility treatments for antenatal appointments for both parents Thinking about your finances Enhanced salary sacrifice pension scheme Discounted season ticket loan and interest-free emergency loans Give as you earn to support other charities of your choice before tax New employee portal including lifestyle savings vouchers and personal wellbeing Enriching your life at work Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager Yearly internal apprenticeship opportunities New, modern offices that embrace working together both in-person and remotely Various opportunities to influence how this organisation internally operates (including surveys, and focus and committee groups) Active and supportive internal employee networking groups for collaboration and peer support 2 days paid leave a year for volunteering for the charity's activities during normal working hours (such as fundraising events, or campaigning in the local community) 2 days paid leave a year for volunteering with other charities during normal working hours Safeguarding This employer is committed to safeguarding and promoting the welfare of everyone who uses their services and they come into contact with. This is regardless of: Gender, race, disability, sexual orientation, religion or belief, pregnancy, gender reassignment. They recognise their particular responsibility to make sure vulnerable adults and children are protected. They have measures in place to protect everyone they come into contact with from abuse and maltreatment of all kinds. Your right to work in the UK You must have the right to work in the UK to work in paid employment with this organisation. You'll need to share documents showing you're eligible to work in the UK if they offer you employment. You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. They currently don't have a Sponsor Licence agreement with the Home Office and aren't able to support you with your visa applications. No agencies please.
Marketing, Media & Communications Manager Salary : £40,844 per annum Location: Birmingham Contract Type: Permanent Hours: Full Time Our client was established in 2013 as an award-winning Strategic Business Unit, aims to enhance knowledge and skills in the humanitarian sector through capacity building, applied research, and leadership development. Originating from a global NGO serving humanity for over 40 years, they initially supported the IR Family but now strives to develop the wider NGO sector. They envision itself as a hub for humanitarian and development studies, training future leaders, undertaking applied research, and advocating for effective aid and development from an Islamic perspective. They are actively recruiting for the position of Marketing, Media & Communications Manager to be based from its office in Birmingham, UK. The organisation currently operates to a hybrid working model. Purpose of the role: The Marketing, Media & Communications Manager will lead the strategic development and delivery of their Academy s marketing, communications, and media initiatives. This role will increase their visibility, engage key stakeholders, strengthen the brand, and support the Academy s mission to influence and enhance humanitarian practice globally. The post holder will manage external and internal communications, oversee digital and traditional media channels, and develop campaigns that reflect their values and objectives. The successful candidate must have or be: • Degree in Marketing, Communications, Media, Public Relations, or related field. • Professional qualifications in digital marketing, media management, or PR are desirable. • Proven experience in marketing, communications, or media management, preferably in NGO, education, or development sectors. • Demonstrated success in digital marketing, social media management, and content creation. • Experience in branding, campaign development, and stakeholder engagement. • Familiarity with website management, SEO, and digital analytics tools. • Strong project and budget management experience, including monitoring and administrative financial tasks. • Track record of delivering measurable results and maintaining high standards of professionalism. • Exceptional written, verbal, and visual communication skills, including storytelling for diverse audiences. • Ability to plan, coordinate, and execute marketing campaigns and communications projects end-to-end. • Strong analytical skills to interpret engagement metrics and provide actionable insights. • Excellent project management skills, including prioritisation, scheduling, and meeting deadlines. • Strong interpersonal skills to liaise effectively with internal teams, external partners, media, and stakeholders. • Leadership and team management experience, including guiding staff or contractors. • High digital literacy: Microsoft 365, social media management tools, and online collaboration platforms. • Skilled in maintaining brand integrity across all channels and materials. • Experience in the NGO, education, or development sectors is advantageous. • Additional languages (especially Arabic) beneficial for international communications. For more information, please click on the Documents tab above to view the full Job Description They promote equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with their policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, they will be glad to hear from you. Please Note: Interviews are expected to take place in January 2026. Pre-employment Checks: Any employment with them will be subject to the following checks: • screening clearance • proof of eligibility to live and work within the UK • receipt of satisfactory references For UK based roles, they are only able to accept applications from candidates who have the right to work in the UK. They are unable to progress applications which would require sponsorship. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. They are an equal opportunities employer You may also have experience in the following: Marketing Manager, Communications Manager, Media & Communications Manager, Marketing & Communications Manager, Digital Marketing Manager, Content & Communications Manager, PR & Communications Manager, Brand & Communications Manager, Media Manager, Head of Communications, External Communications Manager, Internal Communications Manager, Digital Communications Manager, Campaigns Manager, Public Relations Manager REF-
Dec 09, 2025
Full time
Marketing, Media & Communications Manager Salary : £40,844 per annum Location: Birmingham Contract Type: Permanent Hours: Full Time Our client was established in 2013 as an award-winning Strategic Business Unit, aims to enhance knowledge and skills in the humanitarian sector through capacity building, applied research, and leadership development. Originating from a global NGO serving humanity for over 40 years, they initially supported the IR Family but now strives to develop the wider NGO sector. They envision itself as a hub for humanitarian and development studies, training future leaders, undertaking applied research, and advocating for effective aid and development from an Islamic perspective. They are actively recruiting for the position of Marketing, Media & Communications Manager to be based from its office in Birmingham, UK. The organisation currently operates to a hybrid working model. Purpose of the role: The Marketing, Media & Communications Manager will lead the strategic development and delivery of their Academy s marketing, communications, and media initiatives. This role will increase their visibility, engage key stakeholders, strengthen the brand, and support the Academy s mission to influence and enhance humanitarian practice globally. The post holder will manage external and internal communications, oversee digital and traditional media channels, and develop campaigns that reflect their values and objectives. The successful candidate must have or be: • Degree in Marketing, Communications, Media, Public Relations, or related field. • Professional qualifications in digital marketing, media management, or PR are desirable. • Proven experience in marketing, communications, or media management, preferably in NGO, education, or development sectors. • Demonstrated success in digital marketing, social media management, and content creation. • Experience in branding, campaign development, and stakeholder engagement. • Familiarity with website management, SEO, and digital analytics tools. • Strong project and budget management experience, including monitoring and administrative financial tasks. • Track record of delivering measurable results and maintaining high standards of professionalism. • Exceptional written, verbal, and visual communication skills, including storytelling for diverse audiences. • Ability to plan, coordinate, and execute marketing campaigns and communications projects end-to-end. • Strong analytical skills to interpret engagement metrics and provide actionable insights. • Excellent project management skills, including prioritisation, scheduling, and meeting deadlines. • Strong interpersonal skills to liaise effectively with internal teams, external partners, media, and stakeholders. • Leadership and team management experience, including guiding staff or contractors. • High digital literacy: Microsoft 365, social media management tools, and online collaboration platforms. • Skilled in maintaining brand integrity across all channels and materials. • Experience in the NGO, education, or development sectors is advantageous. • Additional languages (especially Arabic) beneficial for international communications. For more information, please click on the Documents tab above to view the full Job Description They promote equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with their policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, they will be glad to hear from you. Please Note: Interviews are expected to take place in January 2026. Pre-employment Checks: Any employment with them will be subject to the following checks: • screening clearance • proof of eligibility to live and work within the UK • receipt of satisfactory references For UK based roles, they are only able to accept applications from candidates who have the right to work in the UK. They are unable to progress applications which would require sponsorship. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. They are an equal opportunities employer You may also have experience in the following: Marketing Manager, Communications Manager, Media & Communications Manager, Marketing & Communications Manager, Digital Marketing Manager, Content & Communications Manager, PR & Communications Manager, Brand & Communications Manager, Media Manager, Head of Communications, External Communications Manager, Internal Communications Manager, Digital Communications Manager, Campaigns Manager, Public Relations Manager REF-
Digital Marketing Manager Reporting to Director of Marketing & Communications Salary £37,000 Hours 37 Location Hybrid with regular travel to our Leeds City Centre Office This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals. Job Description Working as part of the wider Marketing and Communications team and reporting to the Director of Marketing and Communications, the Digital Marketing Manager plays a central role in shaping and delivering Heart Research UK's digital presence. This role drives digital growth, supporter engagement and brand visibility across all online channels. You will lead on the development and implementation of the digital strategy while also delivering hands-on activity that enhances our website, email programmes, paid advertising, SEO and digital user experience. Alongside this, the postholder will line-manage the Social Media Co-ordinator, ensuring our social channels and online community engagement meaningfully support our organisational goals and reflect our values. Key Responsibilities: Digital Strategy & Campaign Delivery Develop and implement a cohesive digital marketing strategy to grow online engagement, drive supporter acquisition and strengthen brand awareness. Lead the planning, delivery and optimisation of digital campaigns across paid, organic, email and search channels. Ensure all digital activity aligns with organisational priorities and delivers measurable impact. Develop and monitor digital KPIs and ROI to guide decision-making and alongside our Data Analyst, report on performance. Website Management & Development Oversee the day-to-day management and operational development of the Heart Research UK website (WordPress). Work closely with our external website providers to ensure the site remains secure, efficient, well-maintained and capable of supporting new developments. Coordinate regular website content updates, ensuring accuracy, brand alignment and optimisation for web and mobile performance and user experience. Use GA4, heatmaps and user insights to improve navigation, page performance, journeys and conversions. Email Marketing & Supporter Communications Manage the development, build, design and delivery of email campaigns via Dot Digital. Work alongside the CRM Manager to build email templates, automate journeys and ensure compliant and effective use of supporter information using a data-driven approach. Carry out ongoing testing to improve open rates, click-through rates and conversions. Evaluate email performance and use insights to enhance future communications. Paid Advertising, SEM & Google Programmes Lead on Google Ads activity including Search, Display, Remarketing, Ad Grants and Performance Max (P-Max) campaigns. Working with our external AdWords Consultant, you will help to deliver and optimise paid search activity to increase reach, quality traffic and supporter actions. Regularly test messaging, audience targeting and landing pages to reduce cost per acquisition and maximise campaign impact. Analyse and report on SEM performance, making strategic recommendations. SEO, AEO & Organic Search Growth Lead on-page and technical SEO improvements across the Heart Research UK website. Carry out keyword research, competitor analysis and content optimisation to enhance organic visibility. Apply AEO (Answer Engine Optimisation) best practices to support rich snippets, voice search and featured answers. Oversee structured data, internal linking and accessibility standards to strengthen organic performance. Analytics, Tag Manager & Search Console To retain a sound knowledge of Google Analytics (GA4) to provide commentary and monitor digital performance and user behaviour, producing insights and actionable recommendations. Manage Google Tag Manager to ensure accurate event tracking, conversions and remarketing audiences. Monitor Google Search Console to identify and resolve indexing, crawl or visibility issues. Produce commentary and insight on digital performance for internal stakeholders and senior leadership teams. Content, Collaboration & Brand Growth Work closely with the Social Media Co-ordinator and Press, PR and Media Co-ordinator to strengthen online brand visibility and ensure cohesive messaging across all channels. Develop content ideas, assets and digital stories that support campaigns, fundraising activity and organisational priorities. Contribute to market research and insight development to help grow the charity's digital brand presence. Support the development of an ambassador and influencer engagement programme to expand our reach and engage new audiences. Collaborate with the in-house graphic designer and wider teams to create compelling digital materials. Stay informed about digital trends, tools and best practice to ensure Heart Research UK remains innovative and competitive. Line Management Line-manage, support and develop the Social Media Co-ordinator, overseeing their workload and performance and assisting in the development of a new long-term social media strategy. Provide mentoring, constructive feedback and opportunities for professional growth. Ensure social content and community engagement contribute effectively to campaign delivery and broader organisational goals. Key person requirements: Required: A degree in marketing or a related professional qualification (or equivalent experience). Previous experience in a similar digital marketing role, either in a commercial or third sector environment. Hands-on experience managing WordPress websites, including content updates, UX optimisation and basic technical administration. Strong working knowledge of Google Ads (including Search, Display, Remarketing and P-Max), Google Tag Manager, Google Search Console and GA4. Proven experience in SEO and/or AEO with the ability to apply best practice to website content and structure. Experience creating and delivering supporter or customer using emails a Email provider such as Dot Digital. Confident line-management skills with experience supporting team members. Strong project management skills with the ability to balance multiple deadlines and priorities. Excellent copywriting and proofreading abilities with strong attention to detail. Understanding of GDPR, PECR and Data Protection regulations relating to digital communications. Strong communicator with the ability to build effective relationships across teams. Experience using design tools (Adobe Suite or Canva) to create or edit digital assets. Knowledge of CRM systems and experience working with segmented data. Comfortable evaluating analytics, producing reports and making data-informed recommendations. Ability to contribute creative ideas and solutions to enhance campaigns and overall digital performance. Desirable Experience developing or managing ambassador or influencer relationships. Previous experience working in a busy marketing and communications team. Experience writing about health, research, or complex topics in a clear and engaging way. Familiarity with charity fundraising, donor journeys and supporter engagement strategies. How to Apply Click the "Apply Now" button below. Please provide your CV and covering letter outlining how you meet the person specification. The closing date for applications is Thursday 18th December 2025.
Dec 08, 2025
Full time
Digital Marketing Manager Reporting to Director of Marketing & Communications Salary £37,000 Hours 37 Location Hybrid with regular travel to our Leeds City Centre Office This is an exciting time to join the charity as we have recently launched our new long-term strategy, building on our ambitions to make an even bigger difference to the lives of people developing or dying from heart diseases. We are looking for someone to join our energetic, collaborative, and dedicated team. Someone who will contribute to our culture and have the drive and passion to help us achieve our ambitious goals. Job Description Working as part of the wider Marketing and Communications team and reporting to the Director of Marketing and Communications, the Digital Marketing Manager plays a central role in shaping and delivering Heart Research UK's digital presence. This role drives digital growth, supporter engagement and brand visibility across all online channels. You will lead on the development and implementation of the digital strategy while also delivering hands-on activity that enhances our website, email programmes, paid advertising, SEO and digital user experience. Alongside this, the postholder will line-manage the Social Media Co-ordinator, ensuring our social channels and online community engagement meaningfully support our organisational goals and reflect our values. Key Responsibilities: Digital Strategy & Campaign Delivery Develop and implement a cohesive digital marketing strategy to grow online engagement, drive supporter acquisition and strengthen brand awareness. Lead the planning, delivery and optimisation of digital campaigns across paid, organic, email and search channels. Ensure all digital activity aligns with organisational priorities and delivers measurable impact. Develop and monitor digital KPIs and ROI to guide decision-making and alongside our Data Analyst, report on performance. Website Management & Development Oversee the day-to-day management and operational development of the Heart Research UK website (WordPress). Work closely with our external website providers to ensure the site remains secure, efficient, well-maintained and capable of supporting new developments. Coordinate regular website content updates, ensuring accuracy, brand alignment and optimisation for web and mobile performance and user experience. Use GA4, heatmaps and user insights to improve navigation, page performance, journeys and conversions. Email Marketing & Supporter Communications Manage the development, build, design and delivery of email campaigns via Dot Digital. Work alongside the CRM Manager to build email templates, automate journeys and ensure compliant and effective use of supporter information using a data-driven approach. Carry out ongoing testing to improve open rates, click-through rates and conversions. Evaluate email performance and use insights to enhance future communications. Paid Advertising, SEM & Google Programmes Lead on Google Ads activity including Search, Display, Remarketing, Ad Grants and Performance Max (P-Max) campaigns. Working with our external AdWords Consultant, you will help to deliver and optimise paid search activity to increase reach, quality traffic and supporter actions. Regularly test messaging, audience targeting and landing pages to reduce cost per acquisition and maximise campaign impact. Analyse and report on SEM performance, making strategic recommendations. SEO, AEO & Organic Search Growth Lead on-page and technical SEO improvements across the Heart Research UK website. Carry out keyword research, competitor analysis and content optimisation to enhance organic visibility. Apply AEO (Answer Engine Optimisation) best practices to support rich snippets, voice search and featured answers. Oversee structured data, internal linking and accessibility standards to strengthen organic performance. Analytics, Tag Manager & Search Console To retain a sound knowledge of Google Analytics (GA4) to provide commentary and monitor digital performance and user behaviour, producing insights and actionable recommendations. Manage Google Tag Manager to ensure accurate event tracking, conversions and remarketing audiences. Monitor Google Search Console to identify and resolve indexing, crawl or visibility issues. Produce commentary and insight on digital performance for internal stakeholders and senior leadership teams. Content, Collaboration & Brand Growth Work closely with the Social Media Co-ordinator and Press, PR and Media Co-ordinator to strengthen online brand visibility and ensure cohesive messaging across all channels. Develop content ideas, assets and digital stories that support campaigns, fundraising activity and organisational priorities. Contribute to market research and insight development to help grow the charity's digital brand presence. Support the development of an ambassador and influencer engagement programme to expand our reach and engage new audiences. Collaborate with the in-house graphic designer and wider teams to create compelling digital materials. Stay informed about digital trends, tools and best practice to ensure Heart Research UK remains innovative and competitive. Line Management Line-manage, support and develop the Social Media Co-ordinator, overseeing their workload and performance and assisting in the development of a new long-term social media strategy. Provide mentoring, constructive feedback and opportunities for professional growth. Ensure social content and community engagement contribute effectively to campaign delivery and broader organisational goals. Key person requirements: Required: A degree in marketing or a related professional qualification (or equivalent experience). Previous experience in a similar digital marketing role, either in a commercial or third sector environment. Hands-on experience managing WordPress websites, including content updates, UX optimisation and basic technical administration. Strong working knowledge of Google Ads (including Search, Display, Remarketing and P-Max), Google Tag Manager, Google Search Console and GA4. Proven experience in SEO and/or AEO with the ability to apply best practice to website content and structure. Experience creating and delivering supporter or customer using emails a Email provider such as Dot Digital. Confident line-management skills with experience supporting team members. Strong project management skills with the ability to balance multiple deadlines and priorities. Excellent copywriting and proofreading abilities with strong attention to detail. Understanding of GDPR, PECR and Data Protection regulations relating to digital communications. Strong communicator with the ability to build effective relationships across teams. Experience using design tools (Adobe Suite or Canva) to create or edit digital assets. Knowledge of CRM systems and experience working with segmented data. Comfortable evaluating analytics, producing reports and making data-informed recommendations. Ability to contribute creative ideas and solutions to enhance campaigns and overall digital performance. Desirable Experience developing or managing ambassador or influencer relationships. Previous experience working in a busy marketing and communications team. Experience writing about health, research, or complex topics in a clear and engaging way. Familiarity with charity fundraising, donor journeys and supporter engagement strategies. How to Apply Click the "Apply Now" button below. Please provide your CV and covering letter outlining how you meet the person specification. The closing date for applications is Thursday 18th December 2025.
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high quality learning and assessment through one powerful platform. Built on rich, student centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world shaping goal: to provide 1 billion students with access to high quality education by 2050. That's why we need a dedicated and skilled Head of Learning (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Learning (EMEA) leads the implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, implementation management, and relationship building across diverse stakeholder groups. You will guide partner universities through onboarding, coordinate cross functional teams, deliver high quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end to end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting edge, high impact training and professional learning programs, grounded in the latest evidence based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High Performance Team Build and Empower a World Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high calibre culture of unparalleled service and cutting edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / assisted users with product related inquiries and troubleshooting. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail oriented approach to problem solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
Dec 08, 2025
Full time
Meet Cadmus! At Cadmus, we believe every student should have equal opportunity to achieve academic excellence; that's why we're changing how the world learns! Cadmus is a global EdTech company purposefully built for the higher education sector to break down global learning barriers by providing educators and diverse student cohorts with access to high quality learning and assessment through one powerful platform. Built on rich, student centric values, Cadmus empowers individuals to achieve their highest potential and graduate with the critical skills and knowledge to profoundly impact our workforces, communities, and evolving world. A Bold Plan for Global Impact At Cadmus, we're working hard in pursuit of an ambitious, world shaping goal: to provide 1 billion students with access to high quality education by 2050. That's why we need a dedicated and skilled Head of Learning (EMEA) to onboard, nurture and grow relationships with new and existing teachers. Reporting to the Chief Revenue Officer, our Head of Learning (EMEA) leads the implementation of the Cadmus platform and services, supporting academics and institutional leaders to improve teaching and learning through assessment. This role combines educational leadership, implementation management, and relationship building across diverse stakeholder groups. You will guide partner universities through onboarding, coordinate cross functional teams, deliver high quality educator support, and help Cadmus become embedded across institutional ecosystems. Key Responsibilities: Driving University Transformation Pioneer the Cadmus Journey: Lead the full, end to end implementation and seamless integration of the Cadmus platform across our UK partner universities, ensuring flawless technical and academic alignment with institutional systems and crucial academic calendars. Orchestrate Successful Rollouts: Collaborate expertly with university IT and dedicated project teams, meticulously coordinating rollout planning and delivering comprehensive, high impact stakeholder enablement across central administration and academic faculties. Forging Strategic Alliances Champion Senior Relationships: Cultivate and nurture robust strategic partnerships with senior leaders in teaching and learning, positioning Cadmus as a vital partner in academic innovation. Design the Future of Pedagogy: Facilitate high level, consultative conversations to deeply understand institutional challenges and collaboratively design scalable, pedagogically aligned solutions that drive measurable change. Report & Accelerate Value: Lead critical product roadmap discussions, transparently report on implementation milestones, and conduct insightful Quarterly Business Reviews (QBRs) to powerfully reinforce the platform's value and proactively identify opportunities for strategic growth. Elevating Educator Impact Inspire Academic Excellence: Design and deliver cutting edge, high impact training and professional learning programs, grounded in the latest evidence based teaching practices, to empower educators. Redefine Assessment Quality: Actively support educators in designing superior, authentic assessments that are both resilient to integrity risks and powerfully promote deep student skill development and success. Guide and Optimise Practice: Provide ongoing, tailored guidance, deliver compelling usage insights and analytics, and lead post semester review sessions to continuously drive organic adoption and elevate teaching quality across departments. Leading a High Performance Team Build and Empower a World Class Team: Recruit, onboard, and directly lead a dynamic team of Learning Design Managers, setting the standard for academic support and enablement. Cultivate Growth: Coach and mentor team members through structured feedback loops and personalised development plans, fostering a high calibre culture of unparalleled service and cutting edge pedagogical expertise. Professional Skills & Experience: You have worked in higher education, EdTech, or similar industry. Experienced in customer success / assisted users with product related inquiries and troubleshooting. Enthusiasm for learning to design and deliver engaging training sessions or workshops. Aptitude for building positive relationships with individuals in various settings. Interest in developing and evaluating assessments that support learning objectives. Detail oriented approach to problem solving and a desire to provide excellent user support. This role is open to candidates across the UK and required to be in the London office 2 days/week. Learning allowances; because we don't just have words on a website, we genuinely do what we say and provide educational opportunities to all (including the Cadmus team). A diverse and inclusive workplace where there are no barriers to anyone succeeding. A surrounding team of mission driven individuals who genuinely love what they do. Hiring Process Please apply online with your resume, and instead of a cover letter, we would love you to answer a few questions. While we review your application, get to know us by visiting cadmus.io/careers (complete our values quiz!) and following our social channels (Linkedin, Facebook and Twitter). Inclusivity at Cadmus At Cadmus, we hire great people from a wide variety of backgrounds because it makes our company stronger. We never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, marital, or disability status. If you share our values and our enthusiasm for education, you will find a home at Cadmus. If you need assistance or accommodations made due to a disability, please let us know.
Are you a creative marketing & social media professional with a passion for luxury experiences, food artistry and design-led storytelling? Would you like to work with one of London s most visionary culinary events companies, delivering unforgettable experiences at prestigious locations across the capital? If so, this could be the role for you. Bubble Food is a leader in luxury catering and experiential event design. For over 20 years, we have crafted show-stopping culinary moments for private clients, global brands and world-renowned cultural institutions. Pioneers of molecular gastronomy for events, our diverse, inclusive and design-driven team brings creativity, innovation and excellence to every brief.We curate more than 300 events annually from intimate dining experiences to spectacular productions for up to 3,000 guests. As an independent LGBTQ+ business, Bubble is firmly committed to creativity, sustainability, inclusivity and pushing the boundaries of food design.Brand values: Luxurious Stylish Creative Passionate VisionaryWhat's on offer Work with one of London s leading luxury event caterersDaily chef-prepared lunchAnnual company bonusMobile phoneStandard pension schemeMedical insurance after probationAnnual company sports dayFlexible hours depending on event schedulesStaff training and developmentTea & coffee providedA vibrant, creative office environment (SE5, Oval)Opportunity to attend high-profile events, brand activations and launches The role: Marketing & social media manager Bubble Food is seeking a highly creative, strategic and detail-oriented marketing & social media manager to lead our digital presence and elevate our brand across all platforms. This role plays a pivotal part in shaping how Bubble is seen, experienced and remembered through compelling visual storytelling, intelligent marketing strategy and beautifully crafted content.Working within the sales & marketing team, you will report to the head of sales and be creatively guided by the managing director to ensure alignment with Bubble s visual identity and long-term brand vision. You will manage all digital channels, oversee content creation, support PR initiatives, lead partnerships and execute campaigns that reinforce our reputation as a leader in luxury events.About you A highly creative marketer with a strong understanding of premium visual aestheticsExcellent copywriter and storytellerConfident behind and in front of the cameraProficient in Canva, Adobe Suite, CapCut or similar toolsSkilled in social strategy, analytics and performance optimisationPassionate about food, design, events and the luxury sectorHighly organised with strong time-management abilities Key responsibilities:Strategic marketing & brand development Work with the managing director to execute Bubble s content framework and maintain brand integritySupport the head of sales in shaping the annual marketing strategyConduct competitor and market research to identify opportunities and trends Content creation & creative direction Produce high-quality photo, video and written content reflecting Bubble s luxury aestheticCreate blogs, newsletters, articles, case studies and testimonialsCapture live and behind-the-scenes content at eventsLead, brief and coordinate photographers and videographersExplore emerging content formats and technologies (video-first, AR/VR, interactive media) Event-specific marketing Collaborate with sales, operations and culinary teams to gather creative assetsDeliver event-led content, reels, galleries and case studiesProduce print and digital collateral for event promotions PR, partnerships & collaboration Support PR initiatives and media opportunitiesManage joint campaigns with venues, suppliers and plannersBuild and maintain strategic partnerships Digital marketing & analytics Execute digital campaigns across Meta, TikTok, LinkedIn and moreTrack KPIs, ROI and performance analyticsOptimise website content and SEO strategyResearch and adopt emerging digital tools Social media management Oversee Bubble s social presence across all platformsPublish daily content and grow an engaged communityRun innovative campaigns showcasing events, sustainability and behind-the-scenes storiesMonitor engagement, comments and responsesRefine strategy using analytics insights Sustainability & community building Highlight Bubble s sustainability commitmentsDevelop community-focused content and engagement strategiesCreate conversation-led, interactive and loyalty-driven content How to apply If you are excited by this opportunity and want to play a central role in shaping Bubble s creative future, we would love to hear from you. Please attach your CV via the link provided. Our client will be in touch directly.
Dec 06, 2025
Full time
Are you a creative marketing & social media professional with a passion for luxury experiences, food artistry and design-led storytelling? Would you like to work with one of London s most visionary culinary events companies, delivering unforgettable experiences at prestigious locations across the capital? If so, this could be the role for you. Bubble Food is a leader in luxury catering and experiential event design. For over 20 years, we have crafted show-stopping culinary moments for private clients, global brands and world-renowned cultural institutions. Pioneers of molecular gastronomy for events, our diverse, inclusive and design-driven team brings creativity, innovation and excellence to every brief.We curate more than 300 events annually from intimate dining experiences to spectacular productions for up to 3,000 guests. As an independent LGBTQ+ business, Bubble is firmly committed to creativity, sustainability, inclusivity and pushing the boundaries of food design.Brand values: Luxurious Stylish Creative Passionate VisionaryWhat's on offer Work with one of London s leading luxury event caterersDaily chef-prepared lunchAnnual company bonusMobile phoneStandard pension schemeMedical insurance after probationAnnual company sports dayFlexible hours depending on event schedulesStaff training and developmentTea & coffee providedA vibrant, creative office environment (SE5, Oval)Opportunity to attend high-profile events, brand activations and launches The role: Marketing & social media manager Bubble Food is seeking a highly creative, strategic and detail-oriented marketing & social media manager to lead our digital presence and elevate our brand across all platforms. This role plays a pivotal part in shaping how Bubble is seen, experienced and remembered through compelling visual storytelling, intelligent marketing strategy and beautifully crafted content.Working within the sales & marketing team, you will report to the head of sales and be creatively guided by the managing director to ensure alignment with Bubble s visual identity and long-term brand vision. You will manage all digital channels, oversee content creation, support PR initiatives, lead partnerships and execute campaigns that reinforce our reputation as a leader in luxury events.About you A highly creative marketer with a strong understanding of premium visual aestheticsExcellent copywriter and storytellerConfident behind and in front of the cameraProficient in Canva, Adobe Suite, CapCut or similar toolsSkilled in social strategy, analytics and performance optimisationPassionate about food, design, events and the luxury sectorHighly organised with strong time-management abilities Key responsibilities:Strategic marketing & brand development Work with the managing director to execute Bubble s content framework and maintain brand integritySupport the head of sales in shaping the annual marketing strategyConduct competitor and market research to identify opportunities and trends Content creation & creative direction Produce high-quality photo, video and written content reflecting Bubble s luxury aestheticCreate blogs, newsletters, articles, case studies and testimonialsCapture live and behind-the-scenes content at eventsLead, brief and coordinate photographers and videographersExplore emerging content formats and technologies (video-first, AR/VR, interactive media) Event-specific marketing Collaborate with sales, operations and culinary teams to gather creative assetsDeliver event-led content, reels, galleries and case studiesProduce print and digital collateral for event promotions PR, partnerships & collaboration Support PR initiatives and media opportunitiesManage joint campaigns with venues, suppliers and plannersBuild and maintain strategic partnerships Digital marketing & analytics Execute digital campaigns across Meta, TikTok, LinkedIn and moreTrack KPIs, ROI and performance analyticsOptimise website content and SEO strategyResearch and adopt emerging digital tools Social media management Oversee Bubble s social presence across all platformsPublish daily content and grow an engaged communityRun innovative campaigns showcasing events, sustainability and behind-the-scenes storiesMonitor engagement, comments and responsesRefine strategy using analytics insights Sustainability & community building Highlight Bubble s sustainability commitmentsDevelop community-focused content and engagement strategiesCreate conversation-led, interactive and loyalty-driven content How to apply If you are excited by this opportunity and want to play a central role in shaping Bubble s creative future, we would love to hear from you. Please attach your CV via the link provided. Our client will be in touch directly.
