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professional standards coordinator
Customer Service Lead
Get Recruited Ltd Crewe, Cheshire
CUSTOMER SERVICE LEAD CREWE - MONDAY TO FRIDAY UP TO £40,000 + PROGRESSION + GREAT CULTURE Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors. They are looking for a Customer Service & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management. You'll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment. This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step. THE ROLE: Supporting the planning, scheduling and coordination of international project timelines and deliverables Maintaining accurate project documentation, trackers, reports and internal systems Preparing project briefs, client updates and internal communications Liaising with internal teams to ensure alignment on key milestones Monitoring progress against KPIs and flagging any risks or delays Assisting with supplier coordination and global logistics planning Delivering timely, professional communication to clients and stakeholders Ensuring all written communication meets the organisation's standards Supporting the Project Manager during client meetings, taking minutes and tracking actions Using project management tools and software to track tasks, timelines and dependencies Contributing to continuous improvement initiatives across project workflows Ensuring full compliance with internal procedures and external regulations THE PERSON: Strong organisational and time-management skills Excellent attention to detail and a methodical approach Confident communicator with strong written and verbal skills A proactive learner with a desire to develop within project management Comfortable managing multiple tasks and deadlines Proficient in Microsoft Office (Excel, Outlook, Teams, Word) Experience using project management tools such as or Asana is beneficial By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Dec 13, 2025
Full time
CUSTOMER SERVICE LEAD CREWE - MONDAY TO FRIDAY UP TO £40,000 + PROGRESSION + GREAT CULTURE Get Recruited are recruiting on behalf of an innovative and rapidly growing organisation who deliver high-security, high-profile global projects across critical infrastructure, government, and commercial sectors. They are looking for a Customer Service & Project Coordinator to join their Projects & Delivery team. This is an exceptional opportunity for someone early in their career who is passionate about customer service, exceptionally organised, and keen to build a long-term career in project management. You'll support the full lifecycle of complex international projects, ensuring seamless delivery, outstanding client communication, and precise coordination throughout. This is perfect for someone with a meticulous approach, a proactive attitude, and a desire to grow within a values-led, fast-paced environment. This is a great opportunity for someone from a Customer Service, Project Manager, Project Coordinator, Project Assistant, Customer Service Manager, Operations Coordinator, PMO Assistant or similar role who is eager to take the next step. THE ROLE: Supporting the planning, scheduling and coordination of international project timelines and deliverables Maintaining accurate project documentation, trackers, reports and internal systems Preparing project briefs, client updates and internal communications Liaising with internal teams to ensure alignment on key milestones Monitoring progress against KPIs and flagging any risks or delays Assisting with supplier coordination and global logistics planning Delivering timely, professional communication to clients and stakeholders Ensuring all written communication meets the organisation's standards Supporting the Project Manager during client meetings, taking minutes and tracking actions Using project management tools and software to track tasks, timelines and dependencies Contributing to continuous improvement initiatives across project workflows Ensuring full compliance with internal procedures and external regulations THE PERSON: Strong organisational and time-management skills Excellent attention to detail and a methodical approach Confident communicator with strong written and verbal skills A proactive learner with a desire to develop within project management Comfortable managing multiple tasks and deadlines Proficient in Microsoft Office (Excel, Outlook, Teams, Word) Experience using project management tools such as or Asana is beneficial By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.
Goodman Masson
Building Safety Manager
Goodman Masson
Role Title: Building Safety Manager Business Area: Customer Services Department/Team: Property Safety Fire Safety Team Reports to: Head of Fire Safety Management Direct Reports and span of control: 3 direct reports Dimensions: Responsible for regulatory and life-safety risk management, oversight of the building safety management system, people leadership, stakeholder engagement, and acting as technical expert. Created/Reviewed date: July 2023 (updated/redacted version) Role Purpose To ensure that the organisation s responsibilities for high-risk buildings (HRBs) are fully discharged and that all obligations towards the Building Safety Regulator are met and properly evidenced through robust building safety cases. To ensure that all buildings identified as higher-risk (including those falling under the Building Safety Act 2022) are managed and maintained in accordance with the organisation-wide safety management systems. To support the development of a high-performance culture that prioritises colleague engagement and resident/customer safety. To lead a small team of building safety coordinators who provide day-to-day oversight of the organisation s HRBs, monitor compliance, and offer advice to colleagues and residents on building-safety matters. Key Accountabilities Support the organisation s dutyholders in meeting current and future regulatory requirements for fire and building safety, including horizon-scanning and adopting sector best practice. Ensure all identified high-risk buildings are managed in full compliance with the Building Safety Act 2022 and associated regulations. Liaise with external bodies (local authorities, government departments, fire and rescue services, other housing providers, etc.) and represent the organisation in external forums. Build strong internal relationships to embed building-safety considerations across all business activities. Provide timely and accurate information to support regulatory submissions, safety-case updates, and Building Assessment Certificate applications, etc. Oversee the management of mandatory incident reporting and resident building-safety complaints in HRBs. Develop and maintain a proportionate, risk-based, and value-for-money approach to building safety. Own and regularly review the organisation s Building Safety Management System documentation. Oversee the development and maintenance of safety-case reports and building-specific risk assessments for all HRBs. Act as the primary internal and external point of contact for fire and building-safety matters relating to high-risk buildings. Jointly act as the organisation s contact for its Primary Authority partnership with the relevant fire and rescue service. Work with operational teams to plan and deliver required fire/building-safety works, investigations, and interim measures on HRBs. Develop procedures for managing relationships with third-party Accountable Persons and monitoring their compliance. Contribute to design guides, employer s requirements, and fire strategies for new high-rise developments to minimise over-reliance on complex fire-engineered solutions. Lead or support resident-engagement strategies for higher-risk buildings. Collaborate with development, asset-management, and service-delivery teams to establish and maintain the golden thread of digital information and robust change-control/gateway processes for HRBs. Prepare and present management information and reports to boards, executive teams, and external stakeholders. Support contractor management and performance monitoring in HRBs. Maintain auditable records of all building-safety activities. Role-model organisational values and behaviours. Maintain personal professional development and keep abreast of legislative and best-practice changes. Undertake any other reasonable duties commensurate with the level of the post. Chair cross-functional meetings and working groups as required. Promote innovative and forward-thinking solutions. Deputise for the Head of Fire Safety Management when required. People & Resource Management Line management, performance management, and professional development of a small team of building-safety specialists. Motivate and influence colleagues across the organisation to achieve high standards aligned with the competency framework. Delegated budget responsibility for fire-safety consultancy spend. Success in this role looks like: Ongoing assurance to the Executive Board and Board that safety risk controls are effective. Acceptance of building safety cases by the Building Safety Regulator. A high-performing, engaged, and well-led team. Experience and Qualifications (Essential) Degree-level education or equivalent professional experience in a relevant technical discipline. Minimum Level 4 qualification in fire-safety management or asset-compliance (e.g., NEBOSH Fire Certificate, IFE Advanced Fire Management Diploma or recognised equivalent). Membership of a relevant professional body and/or third-party certification desirable. Proven experience of working with multiple stakeholders to deliver building-safety outcomes. Track record of analysing complex issues and delivering practical, proportionate solutions. Extensive knowledge of building-safety and fire-safety legislation, particularly for high-rise residential buildings. Strong communication, influencing, negotiation, and consultation skills. Customer-focused approach with experience of managing internal and external relationships. Leadership capability with the ability to motivate and develop individuals and teams. Ability to interpret technical data and explain it clearly to non-technical audiences. Good working knowledge of health & safety legislation relevant to construction and occupied buildings. Experience of using digital systems to monitor and evidence compliance/performance. Full UK driving licence and willingness to travel regionally/nationally (occasional overnight stays). Complexity, Impact & Influence The role is intellectually demanding, requiring detailed understanding and interpretation of multiple pieces of building-safety and fire-safety legislation and guidance. Solutions are rarely straightforward and usually require research, innovation, and collaboration with enforcing authorities and specialists. The post-holder is frequently the first point of contact for major fire or safety incidents involving emergency services and carries significant responsibility for resident safety, regulatory compliance, financial exposure, and organisational reputation. The role requires the ability to influence at senior level across the organisation and to lead cross-departmental collaboration on building-safety matters.
Dec 12, 2025
Contractor
Role Title: Building Safety Manager Business Area: Customer Services Department/Team: Property Safety Fire Safety Team Reports to: Head of Fire Safety Management Direct Reports and span of control: 3 direct reports Dimensions: Responsible for regulatory and life-safety risk management, oversight of the building safety management system, people leadership, stakeholder engagement, and acting as technical expert. Created/Reviewed date: July 2023 (updated/redacted version) Role Purpose To ensure that the organisation s responsibilities for high-risk buildings (HRBs) are fully discharged and that all obligations towards the Building Safety Regulator are met and properly evidenced through robust building safety cases. To ensure that all buildings identified as higher-risk (including those falling under the Building Safety Act 2022) are managed and maintained in accordance with the organisation-wide safety management systems. To support the development of a high-performance culture that prioritises colleague engagement and resident/customer safety. To lead a small team of building safety coordinators who provide day-to-day oversight of the organisation s HRBs, monitor compliance, and offer advice to colleagues and residents on building-safety matters. Key Accountabilities Support the organisation s dutyholders in meeting current and future regulatory requirements for fire and building safety, including horizon-scanning and adopting sector best practice. Ensure all identified high-risk buildings are managed in full compliance with the Building Safety Act 2022 and associated regulations. Liaise with external bodies (local authorities, government departments, fire and rescue services, other housing providers, etc.) and represent the organisation in external forums. Build strong internal relationships to embed building-safety considerations across all business activities. Provide timely and accurate information to support regulatory submissions, safety-case updates, and Building Assessment Certificate applications, etc. Oversee the management of mandatory incident reporting and resident building-safety complaints in HRBs. Develop and maintain a proportionate, risk-based, and value-for-money approach to building safety. Own and regularly review the organisation s Building Safety Management System documentation. Oversee the development and maintenance of safety-case reports and building-specific risk assessments for all HRBs. Act as the primary internal and external point of contact for fire and building-safety matters relating to high-risk buildings. Jointly act as the organisation s contact for its Primary Authority partnership with the relevant fire and rescue service. Work with operational teams to plan and deliver required fire/building-safety works, investigations, and interim measures on HRBs. Develop procedures for managing relationships with third-party Accountable Persons and monitoring their compliance. Contribute to design guides, employer s requirements, and fire strategies for new high-rise developments to minimise over-reliance on complex fire-engineered solutions. Lead or support resident-engagement strategies for higher-risk buildings. Collaborate with development, asset-management, and service-delivery teams to establish and maintain the golden thread of digital information and robust change-control/gateway processes for HRBs. Prepare and present management information and reports to boards, executive teams, and external stakeholders. Support contractor management and performance monitoring in HRBs. Maintain auditable records of all building-safety activities. Role-model organisational values and behaviours. Maintain personal professional development and keep abreast of legislative and best-practice changes. Undertake any other reasonable duties commensurate with the level of the post. Chair cross-functional meetings and working groups as required. Promote innovative and forward-thinking solutions. Deputise for the Head of Fire Safety Management when required. People & Resource Management Line management, performance management, and professional development of a small team of building-safety specialists. Motivate and influence colleagues across the organisation to achieve high standards aligned with the competency framework. Delegated budget responsibility for fire-safety consultancy spend. Success in this role looks like: Ongoing assurance to the Executive Board and Board that safety risk controls are effective. Acceptance of building safety cases by the Building Safety Regulator. A high-performing, engaged, and well-led team. Experience and Qualifications (Essential) Degree-level education or equivalent professional experience in a relevant technical discipline. Minimum Level 4 qualification in fire-safety management or asset-compliance (e.g., NEBOSH Fire Certificate, IFE Advanced Fire Management Diploma or recognised equivalent). Membership of a relevant professional body and/or third-party certification desirable. Proven experience of working with multiple stakeholders to deliver building-safety outcomes. Track record of analysing complex issues and delivering practical, proportionate solutions. Extensive knowledge of building-safety and fire-safety legislation, particularly for high-rise residential buildings. Strong communication, influencing, negotiation, and consultation skills. Customer-focused approach with experience of managing internal and external relationships. Leadership capability with the ability to motivate and develop individuals and teams. Ability to interpret technical data and explain it clearly to non-technical audiences. Good working knowledge of health & safety legislation relevant to construction and occupied buildings. Experience of using digital systems to monitor and evidence compliance/performance. Full UK driving licence and willingness to travel regionally/nationally (occasional overnight stays). Complexity, Impact & Influence The role is intellectually demanding, requiring detailed understanding and interpretation of multiple pieces of building-safety and fire-safety legislation and guidance. Solutions are rarely straightforward and usually require research, innovation, and collaboration with enforcing authorities and specialists. The post-holder is frequently the first point of contact for major fire or safety incidents involving emergency services and carries significant responsibility for resident safety, regulatory compliance, financial exposure, and organisational reputation. The role requires the ability to influence at senior level across the organisation and to lead cross-departmental collaboration on building-safety matters.
Bristol Animal Rescue Centre
Reception and Administration Coordinator
Bristol Animal Rescue Centre
Reception and Administration Coordinator Employer: Bristol Animal Rescue Centre Job type: Part time, Permanent Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA Salary: £26,000 £29,000 PA full time equivalent (pro rata if part-time), dependent on experience. Hours per week: 21 hours per week, including one weekend per month Benefits: include generous annual leave, training provided, free employee assistance service and cycle to work scheme. We have an exciting opportunity to join Bristol Animal Rescue Centre as an Reception and Administration Coordinator. About Us: Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us. About the role: We are seeking a skilled and motivated Reception and Administration Coordinator to lead our busy front-of-house and administrative functions. This role is central to ensuring our public-facing services run smoothly, supporting both people and animals with professionalism and care. You will oversee a dedicated team, manage day-to-day reception operations, and ensure our processes provide efficient support across the organisation. Working closely with all departments including our Animal Clinic, Animal Home, Fundraising, Communications, and more, you will coordinate services and ensure each team s needs are met. From managing a busy reception desk and shop to, supporting clinical and Board administration, you will be a key link across the charity. Strong relationship management and problem-solving skills are essential, as you will also liaise with members of the public and partner organisations. You will lead on improving systems and processes, making best use of technology to enhance efficiency while ensuring compliance with data protection and health and safety standards. The role also includes overseeing customer service delivery, complaints handling, stock management, and supporting volunteers in reception and administrative duties. We are looking for a confident leader with proven line management experience, excellent organisational skills, and a track record of delivering high-quality customer service. Strong IT skills, change management experience, and the ability to make sound decisions under pressure are important. A passion for animal welfare and commitment to the values of Bristol Animal Rescue Centre will underpin everything you do. Application deadline: midnight on 09 January 2026 Interview date: Week commencing 19th January 2026 To Apply and for more information Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please
Dec 12, 2025
Full time
Reception and Administration Coordinator Employer: Bristol Animal Rescue Centre Job type: Part time, Permanent Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA Salary: £26,000 £29,000 PA full time equivalent (pro rata if part-time), dependent on experience. Hours per week: 21 hours per week, including one weekend per month Benefits: include generous annual leave, training provided, free employee assistance service and cycle to work scheme. We have an exciting opportunity to join Bristol Animal Rescue Centre as an Reception and Administration Coordinator. About Us: Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us. About the role: We are seeking a skilled and motivated Reception and Administration Coordinator to lead our busy front-of-house and administrative functions. This role is central to ensuring our public-facing services run smoothly, supporting both people and animals with professionalism and care. You will oversee a dedicated team, manage day-to-day reception operations, and ensure our processes provide efficient support across the organisation. Working closely with all departments including our Animal Clinic, Animal Home, Fundraising, Communications, and more, you will coordinate services and ensure each team s needs are met. From managing a busy reception desk and shop to, supporting clinical and Board administration, you will be a key link across the charity. Strong relationship management and problem-solving skills are essential, as you will also liaise with members of the public and partner organisations. You will lead on improving systems and processes, making best use of technology to enhance efficiency while ensuring compliance with data protection and health and safety standards. The role also includes overseeing customer service delivery, complaints handling, stock management, and supporting volunteers in reception and administrative duties. We are looking for a confident leader with proven line management experience, excellent organisational skills, and a track record of delivering high-quality customer service. Strong IT skills, change management experience, and the ability to make sound decisions under pressure are important. A passion for animal welfare and commitment to the values of Bristol Animal Rescue Centre will underpin everything you do. Application deadline: midnight on 09 January 2026 Interview date: Week commencing 19th January 2026 To Apply and for more information Click the job board apply button to be taken to the next stage where you can find out more information and complete your application by following the instructions (you may need to scroll down). No agencies please
GR Associates
MEP Revit / Bim Coordinator - Building Services
GR Associates City, Birmingham
MEP REVIT / BIM CO-ORDINATOR I am currently looking for a MEP Revit / Bim Coordinator for an established M&E consultancy in the West Midlands. You will have the following skills and expertise:- Excellent communicator with the ability to guide the project to a co-ordinated successful outcome A team player Solutions focussed always seeking to find a better way Highly competent, used to working in an environment where ready-made answers are not always available Creative, independent thinker to provide confidence to the project team Have an understanding of design and its application in estimating, planning and construction management Highly resourceful with the ability to take the initiative and stay one step ahead A solutions focussed member of the project team as team members will rely on them to keep the project on track to agreed project BIM strategy. Self motivator with the drive, commitment and desire to succeed in a pressurised environment Key Responsibilities Working on a variety of interesting projects across varied sectors Being involved in all stages of the projects managing/delivering the appropriate visuals to team members to support their work Responsible for design team compliance with BIM standards Working closely with the respective design teams to ensure that the clients needs have been understood and incorporated. Interrogate the design information being developed for incorporation into the model to ensure that it is robust and in the appropriate format. Design interrogation input of the model to identify clashes and produce and manage a clash register Oversee the extraction of key data from the project model to produce scheduled material quantities Support the safety initiative on all projects 4D interface with the project planner and the Primavera P6 package to create virtual build of the 3d model Promote BIM to the on-site activities through the site management team and to optimise the projects sustainability credentials Optimise the site logistics through the model when planning temporary works, haul routes,site accesses, site welfare and storage locations Promote BIM to optimise the projects sustainability credentials Build a dataset during the design and construction that reflects the needs of the client. Produce an audit procedure and schedule to ensure the model complies with standards. Liaison with the other design department members to understand client s requirements and select solutions, plant and equipment appropriately ensuring the right information gets to the right people at the right time Representing the client at certain project meetings Sustainability understanding and implementation (LZC) Site management of contractors and installations Continued Professional Development (CPD) Practical site knowledge and experience Follow quality assurance processes and implementation
Dec 12, 2025
Full time
MEP REVIT / BIM CO-ORDINATOR I am currently looking for a MEP Revit / Bim Coordinator for an established M&E consultancy in the West Midlands. You will have the following skills and expertise:- Excellent communicator with the ability to guide the project to a co-ordinated successful outcome A team player Solutions focussed always seeking to find a better way Highly competent, used to working in an environment where ready-made answers are not always available Creative, independent thinker to provide confidence to the project team Have an understanding of design and its application in estimating, planning and construction management Highly resourceful with the ability to take the initiative and stay one step ahead A solutions focussed member of the project team as team members will rely on them to keep the project on track to agreed project BIM strategy. Self motivator with the drive, commitment and desire to succeed in a pressurised environment Key Responsibilities Working on a variety of interesting projects across varied sectors Being involved in all stages of the projects managing/delivering the appropriate visuals to team members to support their work Responsible for design team compliance with BIM standards Working closely with the respective design teams to ensure that the clients needs have been understood and incorporated. Interrogate the design information being developed for incorporation into the model to ensure that it is robust and in the appropriate format. Design interrogation input of the model to identify clashes and produce and manage a clash register Oversee the extraction of key data from the project model to produce scheduled material quantities Support the safety initiative on all projects 4D interface with the project planner and the Primavera P6 package to create virtual build of the 3d model Promote BIM to the on-site activities through the site management team and to optimise the projects sustainability credentials Optimise the site logistics through the model when planning temporary works, haul routes,site accesses, site welfare and storage locations Promote BIM to optimise the projects sustainability credentials Build a dataset during the design and construction that reflects the needs of the client. Produce an audit procedure and schedule to ensure the model complies with standards. Liaison with the other design department members to understand client s requirements and select solutions, plant and equipment appropriately ensuring the right information gets to the right people at the right time Representing the client at certain project meetings Sustainability understanding and implementation (LZC) Site management of contractors and installations Continued Professional Development (CPD) Practical site knowledge and experience Follow quality assurance processes and implementation
Hunter Dunning Limited
Retrofit Coordinator - Manchester
Hunter Dunning Limited City, Manchester
Retrofit Coordinator Job in Manchester Retrofit Coordinator job, covering residential sites across Manchester and the North West. This role will involve overseeing and managing the retrofit process as part of a major regeneration programme, ensuring successful delivery of projects in line with PAS 2035 standards. Offering a salary of up to 55,000 + 4,500 car allowance + hybrid working + benefits. This opportunity is with a leading multidisciplinary consultancy delivering a broad range of services across the built environment, including surveying, architecture, M&E engineering, project management, and sustainability. With a growing team of over 250 professionals across the UK, they support clients in delivering safe, sustainable, and cost-effective solutions - predominantly in the public and residential sectors. Role & Responsibilities Oversee retrofit projects from assessment through to completion in line with PAS 2035 Coordinate with Retrofit Assessors, Designers, and Installers to ensure quality and compliance Review retrofit assessments, designs, and technical documentation Manage project documentation, risk assessments, and progress reports Liaise with residents, clients, and stakeholders throughout the retrofit process Conduct site visits across Manchester and surrounding areas Ensure works meet energy efficiency targets and sustainability objectives Required Skills & Experience Level 5 Diploma in Retrofit Coordination and Risk Management (essential) Preferably Level 3 Award in Energy Efficiency for Older and Traditional Buildings Experience in retrofit coordination within the housing sector Strong understanding of PAS 2035 and domestic energy efficiency measures Full UK driving licence and access to a vehicle What you get back 40,000 - 55,000 salary 4,500 car allowance Hybrid working (site-based with flexible office attendance) 25 days annual leave + birthday leave Pension scheme Life assurance Health cash plan Support with professional fees and development Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Retrofit Coordinator Job in Manchester - Your Property Recruitment Specialists ( Job Ref: (phone number removed) )
Dec 12, 2025
Full time
Retrofit Coordinator Job in Manchester Retrofit Coordinator job, covering residential sites across Manchester and the North West. This role will involve overseeing and managing the retrofit process as part of a major regeneration programme, ensuring successful delivery of projects in line with PAS 2035 standards. Offering a salary of up to 55,000 + 4,500 car allowance + hybrid working + benefits. This opportunity is with a leading multidisciplinary consultancy delivering a broad range of services across the built environment, including surveying, architecture, M&E engineering, project management, and sustainability. With a growing team of over 250 professionals across the UK, they support clients in delivering safe, sustainable, and cost-effective solutions - predominantly in the public and residential sectors. Role & Responsibilities Oversee retrofit projects from assessment through to completion in line with PAS 2035 Coordinate with Retrofit Assessors, Designers, and Installers to ensure quality and compliance Review retrofit assessments, designs, and technical documentation Manage project documentation, risk assessments, and progress reports Liaise with residents, clients, and stakeholders throughout the retrofit process Conduct site visits across Manchester and surrounding areas Ensure works meet energy efficiency targets and sustainability objectives Required Skills & Experience Level 5 Diploma in Retrofit Coordination and Risk Management (essential) Preferably Level 3 Award in Energy Efficiency for Older and Traditional Buildings Experience in retrofit coordination within the housing sector Strong understanding of PAS 2035 and domestic energy efficiency measures Full UK driving licence and access to a vehicle What you get back 40,000 - 55,000 salary 4,500 car allowance Hybrid working (site-based with flexible office attendance) 25 days annual leave + birthday leave Pension scheme Life assurance Health cash plan Support with professional fees and development Apply If you meet the criteria above, send us your CV and portfolio. We receive a large number of applications so if you do not hear back within 7 days consider your application unsuccessful this time. We will keep a copy of your details on file for future vacancies. In accordance with GDPR, by applying for this position you give us your consent to process your data in-line with our Privacy and Data Protection Policies which can be read on the privacy policy page on our website. Referral Did you know we run a referral scheme? We pay a 1000 referral bonus if you introduce us to anyone who we then successfully place in a new job role. Just send us their information and we'll do the rest. Terms: A candidate is deemed to have been successfully placed once they have started a new job as a result of an introduction made by Hunter Dunning and when they've successfully completed the probation period. See website for full terms & conditions. Retrofit Coordinator Job in Manchester - Your Property Recruitment Specialists ( Job Ref: (phone number removed) )
Senior Legal & Regulatory Change Officer (5815)
Irwin Mitchell Llp
Senior Legal & Regulatory Change Officer (5815) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing As a Legal and Regulatory Change Senior Officer, you'll partner with senior leaders and stakeholders to shape and deliver the General Counsel Team's strategy across the Irwin Mitchell Group. You will lead multiple regulatory and compliance projects end to end, applying project management best practice from scoping and planning through execution and closure. You'll provide assurance updates to the Senior Manager, Senior Leadership Team and General Counsel colleagues, resolve complex queries independently, and manage RAID (risks, actions, issues, decisions/dependencies) with confidence. You'll draft, review and advise on policies and procedures, and lead monitoring and escalation of incidents or breaches to ensure timely remediation. You will also coach and mentor officers/coordinators when required, drive process improvements and produce clear MI and management decks for decision making. A strong understanding of SRA rules and relevant legislation enables you to assess whether systems, controls and documentation meet our legal and regulatory compliance obligations. About You Project management experience in a legal, client facing, consulting or professional services environment Exposure to at least one compliance area (e.g. SRA Regulations, Client Care, Conflicts, Financial Crime/AML, Risk Management, Data Protection) Ability to influence stakeholders up to executive level Client facing relationship skills, and excellent communication, facilitation and presentation capability Analytical, and comfortable working agile to tight schedules-organising your workload and supporting junior team members Knowledge of legal procedures Interpersonal presence to network across the business Proficient with Microsoft 365 Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them
Dec 12, 2025
Full time
Senior Legal & Regulatory Change Officer (5815) We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing As a Legal and Regulatory Change Senior Officer, you'll partner with senior leaders and stakeholders to shape and deliver the General Counsel Team's strategy across the Irwin Mitchell Group. You will lead multiple regulatory and compliance projects end to end, applying project management best practice from scoping and planning through execution and closure. You'll provide assurance updates to the Senior Manager, Senior Leadership Team and General Counsel colleagues, resolve complex queries independently, and manage RAID (risks, actions, issues, decisions/dependencies) with confidence. You'll draft, review and advise on policies and procedures, and lead monitoring and escalation of incidents or breaches to ensure timely remediation. You will also coach and mentor officers/coordinators when required, drive process improvements and produce clear MI and management decks for decision making. A strong understanding of SRA rules and relevant legislation enables you to assess whether systems, controls and documentation meet our legal and regulatory compliance obligations. About You Project management experience in a legal, client facing, consulting or professional services environment Exposure to at least one compliance area (e.g. SRA Regulations, Client Care, Conflicts, Financial Crime/AML, Risk Management, Data Protection) Ability to influence stakeholders up to executive level Client facing relationship skills, and excellent communication, facilitation and presentation capability Analytical, and comfortable working agile to tight schedules-organising your workload and supporting junior team members Knowledge of legal procedures Interpersonal presence to network across the business Proficient with Microsoft 365 Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported.This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them
IT Senior Systems Support Engineer
Jas Gujral
IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Key Skills CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsibilities Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times Technical/Functional Skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies Core/Leadership ) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.
Dec 12, 2025
Full time
IT Senior Systems Support Engineer Our Client is a Bank based in the City of London, are looking to recruit an IT Senior Systems Support Engineer ideally with at least 5 to 7 years of experience in IT ideally from within the banking financial industry. You will be working in a small team managing the day-to-day technology infrastructure to ensure that the Bank can operate efficiently. Key Skills CCNP level networking Solarwinds - Service Desk Software experience Experience of Pal Alto firewalls Firemon - Network Security Devices and Policy Management Experience of Avaya PABX systems Responsibilities Responsible for the maintenance of the IT infrastructure of the Bank by providing first line support of software, hardware and networking that incudes installation, configuration and troubleshooting Manage day to day operational aspects of a project and scope To design, plan and deploy IT projects to enhance the existing IT infrastructure and also any applications required by the bank. End User Computing support for all staff. Coordinator between the London Users and Group IT Security on all requests for systems access and to ensure that such permissions are provided promptly, are regularly updated and that the Group Access Matrix Protocol is followed at all times Preserve the Assets of the Bank by implementing Disaster Recovery and back up procedures and ensuring that the standards comply with Group requirements Provide IT support to ensure the smooth running of daily and periodic reports for the London Compliance team to ensure adherence to the Anti Money Laundering Provisions Overall networking equipment monitoring (i.e. Network Switches, Firewall and other appliances) and support To plan and carry out maintenance checks to ensure IT Operations, infrastructures are running smoothly and ensure daily routine task completeness To maintain the AYAYA PABX system and to ensure that the recording system is always up and running at all times Technical/Functional Skills Proficient in common operating systems Windows 10, Windows Server 2016 and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus Microsoft Office 365 Networking (IT) Cisco Switches and Routers Palo Alto Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Personal skills (Soft Competencies Core/Leadership ) Strong interpersonal skills Strong written and verbal communication skills (in English) Strong stakeholder engagement Qualifications Bachelor or Master's degree or professional qualification in relevant discipline (IT/Information Systems/Computer Science/Technology/Programming/Information Science/System Engineering/Computing) The salary for this role is in the range £55K - £65K. Please send your CV to us in Word format along with your salary and notice period.
James Jones & Sons, Pallets & packaging Ltd
HGV 1 Driver (Tramper)
James Jones & Sons, Pallets & packaging Ltd Wrexham, Clwyd
HGV Class 1 Tramper Driver- Wrexham LL13 9RG (4 nights away) James Jones & Sons Ltd is a 5th generation family business and one of the UK's largest and most progressive timber processing companies with core activities in timber harvesting, sawmilling, pallets & packaging, and distribution. We operate from 25 sites across the UK, 20 Australian and New Zealand sites and employ over 2,100 people. In the UK, we operate seven sawmills throughout Scotland and the north east of England: an engineered wood manufacturing plant in the north of Scotland and pallet and packaging operations at 14 sites across the UK. We produce high quality, British grown timber for the UK construction, landscaping, and agricultural sectors; market-leading JJI-Joists for the housebuilding and construction markets and pallets and packaging for blue chip domestic and exporting businesses. Our pallet and packaging operation benefits from the most advanced manufacturing facilities in the UK, a national distribution network, and offers a complete range of pallets and specialist timber packaging. We are currently looking for an additional full time, permanent experienced HGV Class 1 driver to join our team at one of our Pallet sites at Oak Road, wrexham, LL13 9RG. This post reports to the Planning/Transport Manager. For further information on James Jones & Sons Ltd, visit . The successful candidate will hold a CPC licence and a digital tachograph card preferably with a current counterbalance folk lift truck licence. Applicants must have a flexible approach, with the ability to work as part of a team and operate individually. A commitment to safe working practices is essential. Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Main Duties: Safely transport equipment to customer locations in a timely, safe and courteous manner Determine each customer's ability to use the equipment in a safe manner Demonstrate Good use of equipment to customers Maintain daily & weekly time sheet Complete Daily defect Inspections Follow all Company Operational Procedures and QC Standards Adhere to all safety requirements particular to the equipment, Maintain Truck Equipment/Inventory Maintain the service and appearance of truck Follow delivery/pickup instructions from Dispatch Note, Sales coordinator Perform any other duties as assigned by Sales coordinator / Transport Manager Ensure Vehicles are loaded in a safe and secure manner Complying with the requirements of Legislation & Operating Procedures relating to the use of Drivers, Hours Physical Demands and Work Environment Frequent holding and grasping with the hands when loading and unloading equipment and tying and chaining down equipment Frequent use of foot/feet to operate foot pedal/s on equipment and trucks Frequent lifting up to 50 lbs.; occasional lifting up to 90 lbs. Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes Applicants must be able to prove that they are eligible to work in the UK without the need for sponsorship. Responsibilities: - Safely operate a commercial vehicle, such as a flatbed truck, to transport goods and materials to designated locations - Load and unload cargo, ensuring proper securement and adherence to safety regulations - Plan routes and follow delivery schedules to ensure timely and efficient transportation of goods - Inspect vehicles for mechanical issues and perform routine maintenance checks - Maintain accurate records of deliveries, mileage, and fuel usage - Adhere to all traffic laws and regulations while operating the vehicle - Communicate effectively with dispatchers, customers, and team members Requirements: - Valid commercial driver's license (CDL) with appropriate endorsements - Proven experience as a truck driver or delivery driver - Clean driving record with no recent accidents or traffic violations - Ability to operate a flatbed truck and properly secure cargo for transport - Strong knowledge of commercial driving regulations and safety protocols - Excellent time management skills with the ability to meet delivery deadlines - Physical stamina and strength to load and unload heavy cargo - Good communication skills and the ability to work well in a team Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Job Types: Full-time, Permanent Pay: £16.88 per hour Expected hours: No less than 42.5 per week Benefits: Bereavement leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance Schedule: 10 hour shift Monday to Friday Experience: Driving: 1 year (required) Licence/Certification: Driving Licence (required) Driver CPC (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Wrexham HGV 1 Driver Tramper
Dec 12, 2025
Full time
HGV Class 1 Tramper Driver- Wrexham LL13 9RG (4 nights away) James Jones & Sons Ltd is a 5th generation family business and one of the UK's largest and most progressive timber processing companies with core activities in timber harvesting, sawmilling, pallets & packaging, and distribution. We operate from 25 sites across the UK, 20 Australian and New Zealand sites and employ over 2,100 people. In the UK, we operate seven sawmills throughout Scotland and the north east of England: an engineered wood manufacturing plant in the north of Scotland and pallet and packaging operations at 14 sites across the UK. We produce high quality, British grown timber for the UK construction, landscaping, and agricultural sectors; market-leading JJI-Joists for the housebuilding and construction markets and pallets and packaging for blue chip domestic and exporting businesses. Our pallet and packaging operation benefits from the most advanced manufacturing facilities in the UK, a national distribution network, and offers a complete range of pallets and specialist timber packaging. We are currently looking for an additional full time, permanent experienced HGV Class 1 driver to join our team at one of our Pallet sites at Oak Road, wrexham, LL13 9RG. This post reports to the Planning/Transport Manager. For further information on James Jones & Sons Ltd, visit . The successful candidate will hold a CPC licence and a digital tachograph card preferably with a current counterbalance folk lift truck licence. Applicants must have a flexible approach, with the ability to work as part of a team and operate individually. A commitment to safe working practices is essential. Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Minimum Requirements Must hold a valid Driver's Licence Experience in a similar role Positive attitude Excellent verbal communication Professional appearance Ability to read maps efficiently Able to multi-task and work in a fast-paced environment Strong customer service orientation. Able to communicate effectively with customers and co-workers An ability to function well as part of a team Diligent attention to detail Diligent attention to safety Main Duties: Safely transport equipment to customer locations in a timely, safe and courteous manner Determine each customer's ability to use the equipment in a safe manner Demonstrate Good use of equipment to customers Maintain daily & weekly time sheet Complete Daily defect Inspections Follow all Company Operational Procedures and QC Standards Adhere to all safety requirements particular to the equipment, Maintain Truck Equipment/Inventory Maintain the service and appearance of truck Follow delivery/pickup instructions from Dispatch Note, Sales coordinator Perform any other duties as assigned by Sales coordinator / Transport Manager Ensure Vehicles are loaded in a safe and secure manner Complying with the requirements of Legislation & Operating Procedures relating to the use of Drivers, Hours Physical Demands and Work Environment Frequent holding and grasping with the hands when loading and unloading equipment and tying and chaining down equipment Frequent use of foot/feet to operate foot pedal/s on equipment and trucks Frequent lifting up to 50 lbs.; occasional lifting up to 90 lbs. Exposure to bright lights, extreme temperatures, loud noise, dust, gas and/or fumes Applicants must be able to prove that they are eligible to work in the UK without the need for sponsorship. Responsibilities: - Safely operate a commercial vehicle, such as a flatbed truck, to transport goods and materials to designated locations - Load and unload cargo, ensuring proper securement and adherence to safety regulations - Plan routes and follow delivery schedules to ensure timely and efficient transportation of goods - Inspect vehicles for mechanical issues and perform routine maintenance checks - Maintain accurate records of deliveries, mileage, and fuel usage - Adhere to all traffic laws and regulations while operating the vehicle - Communicate effectively with dispatchers, customers, and team members Requirements: - Valid commercial driver's license (CDL) with appropriate endorsements - Proven experience as a truck driver or delivery driver - Clean driving record with no recent accidents or traffic violations - Ability to operate a flatbed truck and properly secure cargo for transport - Strong knowledge of commercial driving regulations and safety protocols - Excellent time management skills with the ability to meet delivery deadlines - Physical stamina and strength to load and unload heavy cargo - Good communication skills and the ability to work well in a team Note: This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, requirements, or working conditions associated with the job. Job Types: Full-time, Permanent Pay: £16.88 per hour Expected hours: No less than 42.5 per week Benefits: Bereavement leave Company pension Employee discount Free parking Health & wellbeing programme Life insurance Schedule: 10 hour shift Monday to Friday Experience: Driving: 1 year (required) Licence/Certification: Driving Licence (required) Driver CPC (required) Work authorisation: United Kingdom (required) Work Location: In person Reference ID: Wrexham HGV 1 Driver Tramper
Coram PACEY
Development Coordinator
Coram PACEY
Job Title: Development Coordinator Hours: Full time 36 hours, working pattern to be agreed. Contract type: Permanent contract Salary: £26,225 per annum Location: Home-based in Wales About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be. About Coram PACEY Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers. The role: As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales. We welcome applications for this role through English or Welsh. To apply for this role, please click on the 'apply now' button below to complete the application. Closing Date: Sunday 11th January 2026 at 23:59 Interview Date: tbc Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278. Hysbyseb Teitl Swydd - Cydlynydd Datblygu Oriau - Llawn amser 36 awr, patrwm gwaith i'w gytuno. Cytundeb parhaol Cyflog - £26,225 Lleoliad - Gweithio gartref yng Nghymru Ynglŷn â Coram Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod. Ynglŷn â Coram PACEY Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr. Y rôl: Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru. Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg. I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais. Dyddiad Cau:11 Ionawr 2026 Dyddiad Cyfweld: i'w gadarnhau Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram. Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais. Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd. Rhif Elusen Gofrestredig. 312278.
Dec 12, 2025
Full time
Job Title: Development Coordinator Hours: Full time 36 hours, working pattern to be agreed. Contract type: Permanent contract Salary: £26,225 per annum Location: Home-based in Wales About Coram Coram is the UK s oldest children s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive. We work in a dynamic environment, always innovating and changing whilst ensuring that our standards of data management are at the highest level and the best it can possibly be. About Coram PACEY Coram PACEY is the professional association dedicated to supporting home-based child carers, including childminders and nannies, to provide high quality services, information and advice to children, their families and carers. The role: As a key member of the Coram PACEY Cymru team to support the achievement of planned work linked to the development and sustainability of childcare and early years services in Wales. We welcome applications for this role through English or Welsh. To apply for this role, please click on the 'apply now' button below to complete the application. Closing Date: Sunday 11th January 2026 at 23:59 Interview Date: tbc Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram. If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application. We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service. Registered Charity No. 312278. Hysbyseb Teitl Swydd - Cydlynydd Datblygu Oriau - Llawn amser 36 awr, patrwm gwaith i'w gytuno. Cytundeb parhaol Cyflog - £26,225 Lleoliad - Gweithio gartref yng Nghymru Ynglŷn â Coram Coram yw'r elusen hynaf i blant yn y DU a sefydlwyd gan Thomas Coram yn Llundain i helpu plant a phobl ifanc bregus er 1739. Heddiw, mae grŵp Coram yn helpu mwy na miliwn o blant, pobl ifanc, teuluoedd a gweithwyr proffesiynol y flwyddyn trwy gynnig mynediad at y sgiliau a'r cyfleoedd y mae eu hangen arnynt i ffynnu. Rydym yn gweithio mewn amgylchedd dynamig, yn arloesi ac yn newid drwy'r amser wrth sicrhau bod ein safonau rheoli data ar y lefel uchaf a'r gorau y gallant fod. Ynglŷn â Coram PACEY Mae Coram PACEY yn gymdeithas broffesiynol sy'n ymroi i gefnogi gofalwyr plant yn y cartref, gan gynnwys gwarchodwyr plant a nanis, i gynnig gwasanaethau, gwybodaeth a chyngor o ansawdd uchel i blant, eu teuluoedd a'u gofalwyr. Y rôl: Fel aelod allweddol o dîm Coram PACEY Cymru, cefnogi cyflawni gwaith wedi'i gynllunio sy'n gysylltiedig â datblygiad a chynaliadwyedd gofal plant a blynyddoedd cynnar yng Nghymru. Croesawn geisiadau am y rôl hon trwy gyfrwng y Gymraeg a'r Saesneg. I wneud cais am y rôl hon, cliciwch ar y botwm 'gwneud cais yn awr' i lenwi'r cais. Dyddiad Cau:11 Ionawr 2026 Dyddiad Cyfweld: i'w gadarnhau Mae Coram yn gyflogwr cyfle cyfartal a chredwn fod gweithlu amrywiol yn galluogi inni wella'r gwasanaethau i'r plant a'r teuluoedd rydym yn eu helpu. Rydym wir wedi ymrwymo i annog ymgeiswyr o bob rhan o'r gymuned y ceisiwn ei chefnogi. Mae hyn yn cynnwys y rheini o gefndiroedd ethnig mwyafrif byd-eang, y rheini sy'n uniaethu fel LGBQT+, y rheini ag anableddau, y rheini â phrofiad byw o ofal, y rheini â niwroamrywiaeth, a'r rheini o grwpiau eraill sydd wedi'u tangynrychioli yn Coram. Os yw ymgeiswyr yn teimlo'n gyfforddus, byddem yn eu hannog i dynnu ar brofiad byw ynghyd â phrofiad proffesiynol yn eu datganiad personol fel rhan o'u cais. Rydym wedi ymrwymo i ddiogelu plant a lle fo'n briodol byddwn yn gofyn i'r ymgeisydd llwyddiannus ymgymryd â gwiriad gan y Gwasanaeth Datgelu a Gwahardd. Rhif Elusen Gofrestredig. 312278.
Retrofit Coordinator
Correct Contract Services Limited Andover, Hampshire
About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose The Retrofit Coordinator will oversee project compliance with PAS2030 & PAS2035 standards, conduct site inspections, and ensure installations meet industry specifications. The role involves design reviews, auditing, and working closely with operational teams and the PAS Compliance Manager to maintain quality and manage workflows effectively. Key Responsibilities Maintain and ensure quality standards through assurance checks and adherence to building regulations. Develop a robust internal design and coordination service across all engagements. Support departmental managers and report to the PAS Technical Manager. Drive continuous improvement and compliance with CCS processes and quality standards. Attend client meetings and briefings, engaging both internal teams and external contractors. Collaborate with Retrofit Design and Surveying Managers to ensure compliant project delivery. Provide training and ensure staff qualifications meet PAS standards. Monitor and manage workflows using CRM systems for accurate data collection. Work with the Retrofit Evaluator to oversee quality control and implement lessons learned. Skills & Qualifications Proven track record of at least 2 years at a senior management level. Experience managing technical teams or disciplines. Preferably a background in social housing programmes. Relevant degree in construction and built environment. Level 5 Retrofit Coordinator certification or working towards this qualification. Strong understanding of fabric installation and the built environment. Experience Required At least 2 years experience in the built environment sector. Experience working on social housing installation projects is advantageous. Direct experience with clients and residents. A clean UK driving licence and DBS check are required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About The Organisation About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. JBRP1_UKTJ
Dec 12, 2025
Full time
About The Role Join CCS & Help Shape the Future of Renewable Energy! Job Purpose The Retrofit Coordinator will oversee project compliance with PAS2030 & PAS2035 standards, conduct site inspections, and ensure installations meet industry specifications. The role involves design reviews, auditing, and working closely with operational teams and the PAS Compliance Manager to maintain quality and manage workflows effectively. Key Responsibilities Maintain and ensure quality standards through assurance checks and adherence to building regulations. Develop a robust internal design and coordination service across all engagements. Support departmental managers and report to the PAS Technical Manager. Drive continuous improvement and compliance with CCS processes and quality standards. Attend client meetings and briefings, engaging both internal teams and external contractors. Collaborate with Retrofit Design and Surveying Managers to ensure compliant project delivery. Provide training and ensure staff qualifications meet PAS standards. Monitor and manage workflows using CRM systems for accurate data collection. Work with the Retrofit Evaluator to oversee quality control and implement lessons learned. Skills & Qualifications Proven track record of at least 2 years at a senior management level. Experience managing technical teams or disciplines. Preferably a background in social housing programmes. Relevant degree in construction and built environment. Level 5 Retrofit Coordinator certification or working towards this qualification. Strong understanding of fabric installation and the built environment. Experience Required At least 2 years experience in the built environment sector. Experience working on social housing installation projects is advantageous. Direct experience with clients and residents. A clean UK driving licence and DBS check are required. Personal Attributes You pride yourself on truth and share knowledge for the greater good. You are committed to improvement and are an active team participant. You accept responsibility for your role and promote ownership in others. You have a desire to be successful and achieve goals, whether small or large. You are flexible to meet business needs and actively work towards expanding your knowledge and developing your skills. About The Organisation About Us Established in 2007, CCS has been providing high-quality boiler installation services to social housing customers. Our team has grown significantly, allowing us to expand our services and incorporate the latest technologies. Today, CCS is an industry leader in renewable energy installations, dedicated to innovation and excellence. What We Offer Pension Scheme: Auto-enrolment after probation. Flexible Annual Leave: Option to buy or sell leave after probation. Professional Development: Access to in-house and external training. Employee Assistance Programme: 24/7 support. Refer a Friend Bonus: Reward scheme for successful referrals. Parking: Available at office locations. Why Choose CCS? Skill Development: Access to training programmes, coaching, and mentoring. Career Growth: Clear pathways for personal and professional advancement. Long-Term Contracts: Enjoy stability and job security. We are an equal opportunities employer, and we welcome applicants no matter what their ethnicity, gender, sexuality, beliefs, or nationality. JBRP1_UKTJ
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 12, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky Seven Sisters, West Glamorgan
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky City Of Westminster, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky Bow, Devon
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky Forest Hill, Oxfordshire
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky Holloway, Derbyshire
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky Lambeth, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky Hammersmith And Fulham, London
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky Acton, Suffolk
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Sky
Operational Resilience, Readiness and Response Coordinator (FTC 12 months)
Sky New Cross, Dyfed
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 11, 2025
Full time
Want to do the best work of your life? With 24 million customers in 6 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work." We're seeking a detail-oriented and motivated individual to join our Resilience, Readiness and Response team at Sky. This role will focus on supporting the team to deliver multiple exciting milestones that will have a strategic impact on the business. This role will play a critical part in ensuring that our operational resilience, readiness, and response programme is well-documented, clearly communicated, and aligned with the company's objectives. You'll work closely with stakeholders across the organisation to ensure that key information is effectively conveyed and that the programme supports Sky's overall resilience response strategy As an Operational Resilience Practitioner, you will support each discipline of the team (Operational Resilience, Business Continuity, Emergency Response, Crisis Management and Exercising) gaining valuable insight and experience into Sky's ability to respond to disruption and remain resilient. This opportunity is designed to provide hands-on experience and development opportunities and demands a can-do attitude, strong analytical skills, and the ability to collaborate effectively across different departments. What you'll do: Collaborate with the Operational Resilience team to produce, update, and maintain comprehensive documentation for the operational resilience programme, ensuring it is aligned with Sky's strategic objectives. Develop high-quality presentation materials and reports for senior leadership, summarising programme progress, challenges, and recommendations. Standardise templates, processes, and formats for resilience documentation to ensure clarity and consistency across departments. Work closely with stakeholders to gather necessary information for resilience materials, ensuring that all documentation reflects the latest programme developments and aligns with best practices. Assist in the preparation of training materials, guidance documents, and procedural manuals that support the operational resilience programme. Support the creation of reports and dashboards that communicate key resilience metrics and performance indicators to senior management. Partake on a rotational basis in the Team's On-Call programme, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Support the Operational Resilience team's use of Artificial Intelligence, creating materials to assist the training and testing of multiple business areas. What you'll bring: A strong understanding of Operational Resilience and Crisis Management: You have experience of applying Resilience in the corporate world including practical knowledge of resilience frameworks, incident response structures, escalation processes and continuity planning Excellent communication skills : Ability to create clear, concise, and compelling documents and presentation materials that resonate with various levels of the business, including senior stakeholders. Strong writing and editing skills : You'll be able to draft professional, polished materials that clearly communicate complex ideas in a simplified manner. Attention to detail : A keen eye for consistency, accuracy, and format in all documentation and presentations. Self-starter attitude : Proactive in managing tasks and timelines, capable of working independently and iteratively to meet high standards of delivery. Strong organisational skills : Able to manage multiple tasks simultaneously, ensuring that all documentation is up-to-date and aligned with the latest programme requirements. Collaborative mindset : Ability to work with various teams and departments to ensure that documentation reflects the input of all necessary stakeholders and supports a unified approach to operational resilience. Solution orientated : Comfortable identifying areas for improvement in documentation processes and suggesting enhancements to ensure that materials are effective and fit for purpose. Preferred Qualifications/Experience: A degree in a related field such as Business, or a similar discipline. Experience in producing professional documentation or materials for internal/external stakeholders is a plus. Ability to communicate to a range of different stakeholders. The Rewards: There's a reason people can't stop talking about . Our great range of rewards really are something special, here are just a few: Sky Q, for the TV you love all in one place A generous pension package Private healthcare Discounted mobile and broadband Access a wide range of exclusive Sky VIP rewards and experiences How you'll work: We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work. You'll find out more about what this means for this role during the recruitment process. This role includes a rotational On-Call responsibility. You will be on call for one week on a rotational basis, ensuring timely response to incidents and helping to facilitate efficient resolution of issues outside of regular business hours when required. Your office base: Osterley: Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There's also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon. Inclusion: At Sky we don't just look at your CV. We're more focused on who you are and your potential. We also know that everyone has a life outside work, so we're happy to discuss flexible working. We are a Disability Confident Accredited Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. Why wait? Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you. To find out more about working with us, search on social media. A job you love to talk about. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.

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