1285 jobs found

About HCL Fleet Services: HCL Fleet Services is a leading provider of heavy goods vehicle (HGV) maintenance and technical solutions. We are committed to excellence in ensuring the reliability and safety of our clients' commercial vehicles. If you are an experienced HGV Technician with a passion for diagnosing and repairing complex faults, including mechanical, hydraulic, and electrical issues, we invite you to join our team. Find out more - Job Description: As an HGV Technician at HCL Fleet Services, you will play a vital role in diagnosing and rectifying faults, performing software programming, and carrying out modifications and retrofits to vehicles and equipment. Your expertise will be crucial in maintaining our vehicles to the highest standards and ensuring compliance with legislation and safety regulations. Your responsibilities will encompass: Key Responsibilities: Fault Diagnosis: Utilize your expertise to identify and rectify manufacturer faults with vehicles and complex body builder faults, including mechanical, hydraulic, and electrical issues. Software Diagnosis and Programming: Diagnose, program, and rectify software faults or defects onsite, including communication with central hubs for assistance when required. Modifications and Retrofits: Carry out modifications and retrofits to vehicles and external equipment to meet evolving needs and standards. Dealer Software and Diagnostics: Possess a good understanding or knowledge of dealer software and diagnostics for accurate fault finding and resolution. Technical Documentation: Interpret wiring and piping diagrams for vehicles and ancillary equipment to guide repair and modification efforts effectively. Legislation and Standards: Maintain a thorough understanding of legislation, DVSA (Driver and Vehicle Standards Agency) standards, MOT (Ministry of Transport) standards, and road laws to ensure compliance. Qualifications: Proven experience as an HGV Technician with expertise in diagnosing and repairing complex mechanical, hydraulic, and electrical faults. Proficiency in software diagnosis and programming for commercial vehicles. Familiarity with dealer software and diagnostics for accurate fault finding. Strong understanding of wiring and piping diagrams for vehicles and equipment. Knowledge of relevant legislation, DVSA standards, MOT standards, and road laws. Excellent problem-solving skills and a commitment to quality workmanship. Benefits: Competitive salary within the range of £55,000 - £60,000 per year. At present shift work not utilised, hoping to change in the future with further enhancement to wages. Overtime optional. Saturdays and Sundays paid as overtime. Opportunities for career advancement within a growing company. Continuous training and development programs to enhance your skills. Supportive and collaborative team environment. Access to state-of-the-art tools and equipment. If you are a skilled HGV Technician with a knack for diagnosing and rectifying complex faults and a dedication to ensuring vehicle safety and compliance, we encourage you to apply and become a part of our dynamic team at HCL Fleet Services. Help us maintain and elevate the performance and reliability of commercial vehicles. Job Types: Full-time, Permanent Pay: £45,000.00 per year Benefits: Company pension Referral programme Work Location: In person

CMA HR Division is delighted to be supporting a growing organisation as they seek an experienced Learning & Development Programme Manager to lead the transformation of their training offering on a Fixed terms contract for the next 18 months. This is an exciting opportunity to join a business undergoing brand and cultural evolution, where the successful candidate will play a pivotal role in shaping and standardising learning excellence across multiple sites. Working closely with the in-house Training Academy and senior stakeholders, the L&D Programme Manager will review current training provision, modernise content and delivery, and embed a consistent, future-fit learning framework that supports capability, engagement and organisational performance. What will the Learning & Development Programme Manager role involve? Lead a comprehensive review of existing training programmes to assess quality, consistency and business alignment Partner with the internal Training Academy to redesign and enhance learning content and delivery methods Ensure all training materials and development pathways reflect and reinforce the organisation s evolving brand and culture Standardise the learning experience across a multi-site operation, creating scalable, role-specific and leadership pathways Support both compliance and behavioural development needs, ensuring programmes remain relevant and engaging Implement learning metrics and feedback tools to measure effectiveness and drive continuous improvement Act as the central coordination point between HR, operational leaders and the Training Academy to ensure joined-up delivery Suitable candidate for the L&D Programme Manager vacancy: Proven background in Learning & Development, Training Management or Programme Management Experience reviewing, designing and embedding high-quality training within multi-site or complex organisations Confident working with in-house trainers and senior stakeholders to drive change and modernisation Strong project management skills with the ability to balance strategic oversight and hands-on delivery Commercially aware with a passion for creating consistent, scalable learning solutions Excellent communication, influencing and relationship-building skills If you are passionate about driving learning initiatives and building talent capability in a fast paced, commercial environment, this is an exciting opportunity to take the next step in your career. CMA Recruitment Group is acting as a recruitment agency in relation to this role. CMA complies with all relevant UK legislation and doesn t discriminate on any protected characteristics. By completing the application process, you agree to the terms outlined in our Privacy Notice and that CMA may contact you in connection with your application in relation to CMA providing you with work finding services. Our Privacy Notice can be viewed under the privacy tab on our website. CMA is currently receiving a high volume of applications. Whilst we ensure all applications are considered, regrettably, it may not be possible to respond individually to all applications

£73,666 - £77,930 + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in This role is based across 2 of our CSE homes in the North East, therefore experience of working with sexual trauma, abuse and CSE would be desirable. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Senior Psychologists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with 35 days holiday including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Clinical, Educational, Forensic or Counselling Psychologist registered with the HCPC Be a specialist with proven skills and experience to assess, formulate and support the delivery of therapeutic interventions with children and young people with complex needs Have experience of supporting the team around a child or young person to provide clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people Be a member of a multi-disciplinary team, receiving regular supervision and supported in your CPD Have lengthy sector experience and a background in team supervision are all vital Be a car driver, as there's some travel involved This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? Our young people deserve the best possible future and we feel the same about our teams. You deserve to have the career you want, with a purpose-led employer, in an environment that allows you to be yourself. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Job Title: Junior Communications Manager Location: London / Hybrid Salary : £30,000 - £35,000 per annum based upon experience plus discretionary bonus and comprehensive benefits. Job Type: Permanent, Full-Time techUK Overview: techUK is the trade association which brings together people, companies and organisations to realise the positive outcomes of digital technology. With over 1,100 members (the majority of which are SMEs) across the UK, techUK creates a network for innovation and collaboration across business, government and stakeholders to provide a better future for people, society, the economy and the planet. By providing expertise and insight, we support our members, partners and stakeholders as they prepare the UK for what comes next in a constantly changing world. Role Overview: Effective communication is essential to delivering this mission. From informing and engaging staff on organisational priorities to shaping how techUK presents its work to the outside world, our Communications team plays a central role in building clarity, alignment and influence across our community. The Junior Communications Manager will support the delivery of both internal and external communications that strengthen techUK's voice. Reporting to the Head of Strategic Communications, this role offers an excellent opportunity to develop broad communications experience across a wide range of channels and activities. With strong writing skills, attention to detail and a collaborative approach, the Junior Communications Manager will help ensure our messages are clear, consistent and impactful, supporting techUK's reputation as a credible and influential voice for the UK tech sector. Key Responsibilities: External communications: Manage a busy and reactive press office by assisting in managing media enquiries, coordinating responses and ensuring timely and accurate communication with journalists. Draft and copyedit press releases, statements and reactive comments in line with our key messages. Support development of external communications plans for campaigns, reports and public policy work. Maintain media lists and monitoring tools, helping track coverage and identify opportunities. Work closely with subject matter experts and programme teams to ensure key messages are communicated clearly and accurately. Internal communications: Support organisation-wide programmes by developing clear and engaging internal comms materials. Coordinate logistics and content for internal events such as all-hands calls, town halls and company-wide briefings. Manage internal communications channels and calendars, ensuring consistent messaging across teams. General Maintain a strong understanding of organisational priorities to ensure communication plans align effectively. Work collaboratively with colleagues across techUK to gather information and craft relevant content. Support the Head of Communications on planning, reporting and evaluation of communications activity. Uphold techUK's brand, tone of voice and editorial standards across all communications. Skills, Knowledge and Expertise: Competencies: Excellent written and verbal communication skills, with strong attention to detail. Ability to organise workload effectively and manage multiple tasks simultaneously. Proactive, motivated and able to work independently when required. Strong interpersonal skills and a collaborative working style. Ability to work calmly and effectively under pressure. Confident using digital tools and platforms for communication and content management. Essential Knowledge and Experience: 1-2 years' experience in a communications, media or similar role. Strong writing, editing and proofreading skills. Experience supporting communication planning or content delivery. Familiarity with media engagement or press office environments. Ability to build rapport and collaborate with colleagues at all levels. Proficiency with Microsoft Office and digital communication platforms. Strong prioritisation and organisational skills in a fast-paced environment. Desired Knowledge and Experience: Experience supporting internal communications or staff engagement. Interest in technology, public policy or current affairs. Experience with media monitoring tools or content management systems. Additional Information: This is a full time role based out of techUK's London offices, however techUK operates a flexible working policy. This role profile is a guide to the work that is required but does not form part of any contract of employment and may change from time to time to reflect changing circumstances. The successful candidate must have permission to work in the UK prior to the commencement of employment. To apply for this role, please click below on the 'Apply Now' button. Candidates with experience of: Junior Communications Specialist, Public Relations Officer, Public Relations Specialist, Digital Marketing Executive, Junior Social Media Executive, Online Marketing Executive, Marketing Coordinator may also be considered for this role.

Date Posted: 2025-11-26 Country: United Kingdom Location: Atlantic Inertial Systems Limited, Clittaford Road, Southway, Plymouth, Devon, PL6 6DE Position Role Type: Unspecified At Collins Aerospace, precision and reliability guide everything we do. Our Plymouth site is a recognised centre of excellence for navigation and control systems, developing world-class innovations such as MEMS-based IMUs and TERPROM terrain navigation systems. We are seeking a Senior Electronics Engineer, with knowledge of analogue and digital systems, fault diagnostics, and production operations support, ideally gained in an aerospace or defence environment. This role sits within a multi-disciplinary engineering team dedicated to safeguarding the technical integrity and performance of our production output. You'll play a key part in ensuring every product leaving the site meets the highest standards of reliability and compliance. What You Will Do: You will conduct root cause investigations into production issues and customer returns, identify and implement corrective actions, and work closely with design teams to ensure lessons learned are built into future generations of our products. You'll contribute to change control and technical reviews, providing trusted technical input on product design, performance, and test system integration. You will play a key role in maintaining product quality, reliability, and continuous improvement across our production lines. You'll provide specialist engineering expertise, drive fault diagnosis and root cause analysis, and ensure lessons learned are embedded into future designs. This role combines hands on technical problem solving with cross functional collaboration, supporting production, design, and supply chain teams to deliver world-class aerospace systems. You'll play a key role in maintaining the technical integrity of production output including: Validating technical compliance of all production output. Provide technical support to Production Engineering, to investigate and resolve product failures at all stages of assembly and test. Provide technical support to Industrial Engineering with regards to test equipment upgrades and new product and process introduction. Provide technical support to Supplier Management teams to assess and approve Supply Chain deviations & concessions. Carrying out failure investigations and identifying corrective actions, which may include leading multi-disciplinary investigation teams using 8D or similar methodologies. Manage investigation and test of customer returns, including documentation and programme / customer liaison. Technical review and approval of production and design concessions, deviations, calibration failures, production failures and other non-conformances. Maintenance of relationships with Engineering design teams to ensure production and customer knowledge is fed back and implemented into the design process. What You Must Have: Demonstrated experience with analogue and digital electronic systems, ideally within aerospace or defence environments. Appreciation of mechanical design and production principles for military or high-reliability electronics systems. Understanding of industry standard problem-solving approaches. Experience operating as a technical lead or approver, and working towards Technical / Design Authority recognition Experienced & respected within their current business and able to influence at all levels. Skills & Experience We Value: Experience of working with systems incorporating analogue sensing elements. Knowledge of principles of design, operation, production and test of inertial measurement systems. What We Offer: Competitive salary and comprehensive benefits package. Excellent 2:1 matched pension contribution (up to 10%). Private health insurance and life assurance. 25 days annual leave plus the ability to buy or sell up to 5 more. Early finish on Fridays. Career development, mentoring, and world-class training opportunities. Join Us! If you're passionate about maintaining the highest standards of engineering quality and supporting the delivery of cutting-edge aerospace systems, we'd love to hear from you. Note: The successful candidate must hold an active or be willing and eligible to obtain SC level security clearance. Please note that access to certain projects may be restricted based on nationality. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms

£37,602 - £45,426 (including paid school holidays) + excellent benefits Those Huge Small Victories Our clinicians are fulfilled by the idea of affecting even the smallest positive changes in our young people, so we celebrate the little things. Get out what you put in This role is based at Cumberland School either full or part time, covering maternity until January 2027. Cumberland School is an independent specialist day school providing high quality education for boys and girls. Based in Rivington, Lancashire, the school meets the needs of a diverse group of pupils with a range of complex learning needs, Social, Emotional and Mental Health (SEMH) difficulties and co-existing ADHD, speech, language and communication difficulties and attachment disorders. Our clinicians are a crucial part of the most joined-up model in SEND. Across all of our specialist schools and children's homes, we provide unrivalled levels of clinical support, both in terms of our expertise and breadth of provision. Our young people present with a complexity of need including developmental trauma, neuro-developmental conditions and special educational needs. As part of a multi-disciplinary clinical team you will be supporting educational and residential colleagues to provide therapeutic living and learning environments and, based on clinical assessment and formulation, offer individualised interventions and engagement to our young people. Our Occupational Therapists work collaboratively within our schools and children's homes, this ensures that therapeutic support permeates every aspect of the education, care and support we offer all of our children and young people. You will provide consultation, workshops, training and guidance to the educational and residential teams around our children. What we do for you We know you're going to do great things. For your hard work and commitment, we reward you with the best salary and benefits package in the sector. With us, you'll get to make a genuine difference to the lives of our young people - plus you'll get: Training: A full induction and on the job training Holiday: You'll work hard at WG, so you'll be rewarded with full school holidays including bank holidays Clinical Development: If career growth and professional advancement is your thing, we provide a leading programme of clinical learning and development Flexible benefits: meaning you can increase/decrease benefits such as life insurance - check out our benefits here Wellbeing: a host of wellbeing tools and advice including employee assistance Medical cover so you can claim back the cost of things like an opticians or dentist appointment and a host of high-street discounts Beautiful working environments with the very best facilities - check out our schools here A recommend a friend scheme that offers a £1,000 bonus every time Bring your whole self to work Our young people come from all walks of life, diverse backgrounds and with different needs - and our workforce reflects that diversity, so that our teams can engage, encourage and inspire our young people to be themselves. The kind of person we're looking for will: Be a qualified Occupational Therapist registered with the HCPC Have experience and be skilled in delivering therapeutic interventions for children and young people with complex needs Need experience of supporting teams around a child or young person to ensure they are being provided with clinically informed living and learning environments and experiences Be a confident, engaging and effective, model, guide, leader and trainer Be highly organised and ready to take the initiative Be committed to ensuring the best outcomes for young people This is a great opportunity to change young lives and have a positive impact on their future. Embedded within our living and learning environments you will be offered the support, resource and platform for you to do great things. You'll benefit from supervision, a clinical development programme and access to a 220+ strong team of multi-disciplinary clinical colleagues who will be with you every step of the way. Interested in joining us? At Witherslack Group, inclusion is part of who we are. We're committed to creating an environment where everyone feels respected, valued and that they truly belong. As a specialist provider of education and care for children and young people with special educational needs, we understand the importance of embracing individuality and championing difference- especially when it comes to neurodiversity. We celebrate diverse perspectives, lived experiences, and the unique strengths that each person brings to our community. We welcome applications from people of all backgrounds, identities, and abilities. We are proud to be recognised as an inclusive employer and are committed to making our recruitment and workplace practices inclusive and accessible. If you need any adjustments to support you through the recruitment process or in the workplace, we'll be there every step of the way. By building a diverse and inclusive team, we're better able to support the children, young people and families we serve and ensure every member of our team can thrive, grow, and be their authentic self. The Witherslack Group is committed to safeguarding and promoting the welfare of its young people. This post is subject to an enhanced DBS check (we will cover the cost) and an online search. We are an equal opportunities employer welcoming applications from all sections of the community. For a full job description and person specification, please click here . To view our ex-offenders policy please click here . To view our Child Protection Policy, please visit the 'Parents and Carers' section of this School/Learning centre. You can find all our Schools here . Special Education / Careers in Care / Careers in Special Education / Working with Children / SEMH / SEN / ASD

Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details

Senior Brand Manager Hungerford- 4 days office based 1 day WFH OR also the option for a 4 day week with 1 day WFH (flexible in-office hours to work around commitments including compressed hours, where feasible). Must Drive - due to the location of the office Salary DOE + benefits FTC 12 months (MAT Cover) An amazing opportunity for and experienced Brand/Marketing Manager to join my client based in Hungerford, an award-winning family-owned UK food manufacturer. This is a great opportunity to join an exciting growing portfolio of well-known loved brands that make a difference to people & our planet. You will help shape its future direction, manage it successfully day-to-day and further accelerate growth. Reporting into the Head of Marketing you will be joining a welcoming marketing team of 7 and managing 1 direct report (Assistant Brand Manager). Working alongside creative, PR, media and design agencies and internally with Sales, Product Development, Production and Technical. RESPONSIBILITIES Support the Head of Marketing in developing the strategic and overall annual plans. Develop, propose and execute on-going marketing campaigns and activities across digital, print, email, PR, influencer, and other channels to deliver the agreed business & marketing plan & KPIs. Management of the brand social media channels - organic and paid. Lead on relevant NPD projects working collaboratively with other functions including Sales, Product Development, Production and Technical. Deliver artwork change projects including leading on refresh projects. Deliver successful activation of consumer shows/events working with the Events Co-ordinator. Monitor & evaluate sales performance, marketing activity and campaigns and report on successes and opportunities for improvement on a monthly and ad hoc basis. Keep up to date with marketplace developments, trends and competitor activity and build into thinking for future activity & NPD pipeline. Manage the marketing budget Line management of the Assistant Brand Manager who'll support across activities above SKILLS AND EXPERIENCE Candidates with solid experience in a similar role ideally food/drink/FMCG will be preferred. You are an excellent communicator both verbally and written and can write for publication. You combine strong commercial analytical skills with creative flair and story-telling ability. You take the initiative, solve problems effectively, and are happy to get stuck in and be hands on. You are very well organised and pay attention to detail whilst managing a busy and varied agenda. You have excellent IT skills, are proficient in Microsoft Office or similar, and social media platforms. A passion for food/drink and marketing is essential. BENEFITS Flexible in-office hours to work around commitments including compressed hours, where feasible. A pioneering family-owned business with loved brands that make a difference to people & planet. Beautiful work location 50% staff discount Cycle to Work, EyeCare, Discounted local gym membership, Employee Assistance Programme INDCP

Senior Manager - Risk - Data and Feeds, Data & Analytics page is loaded Senior Manager - Risk - Data and Feeds, Data & Analyticslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLondon Stock Exchange Group (LSEG) are looking for Risk professionals in London!LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role summary This Group Risk role covers all aspects of Operational, Financial and Strategic risk from a 2nd Line of Defence perspective, giving exposure to all areas of the Group.The Data & Analytics (D&A) risk team provides risk advice and oversight to the business, and supports the co-ordination of reporting and analysis of the risk profile.Based in London, the role works with the Risk Lead for the D&A Data and Feeds business (incorporating Real-Time, Quant & Economic Data, Pricing & Reference Services, News & Text, and Digital Wealth sub-businesses). Specifically, this role will provide 2nd line risk oversight to the Data and Feeds business unit. This includes LSEG and strategic partnerships for next-generation data and analytics, A.I. integration and cloud infrastructure solutions which was announced in December 2022. Data and Feeds provides access and solutions to market leading financial data, news, text, analytics and technology across the latency spectrum. We're looking for candidates who are curious about our ambitious business and want to influence 'Safe Growth' in a rapidly changing industry. What you'll be doing: Maintaining oversight of risks to the existing Data and Feeds products and services and the supporting infrastructure components Guidance during development, transition and client migration to future states Identifying core considerations around technology, data & A.I. requirements including cloud infrastructure; data platform, architecture, quality and pipelines Partnering on the redevelopment of products and services from a technology and data perspective, influencing direction to integrate risk considerations Identifying risks associated with the technical design and delivery of a new platform Helping to evaluate risks across the business including BAU risks, transformation risks, programme change, incident analysis, and monitoring of Key Risk Indicators (KRIs) Driving the maturity of the Enterprise Risk Framework across the Data and Feeds business Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs Supporting the First Line team in delivering and maintaining the Risk and Control Assessment (RCA), whilst providing effective and robust review and challenge, ensuring effective risk remediation actions are identified to address control vulnerabilities Ensuring all risks identified as being outside appetite have remediation plans which are monitored through the relevant governance forums Attending incident review meetings and providing trend analysis of incidents from a Second Line risk perspective Conducting topical investigations to deliver fresh risk insights Providing independent Second Line assessment of emerging and change risks associated with new strategy, new products and major projects Supporting First Line to gather controls to ensure a complete and accurate control inventory Contributing to the collation and preparation of materials for risk reporting committees Identifying and reporting risks to relevant committees, key business partners and senior leaders, providing expert advice and guidance in all matters relating to risk management for relevant areas Analysing key risk indicators and management information for new insights Collaborating as part of the D&A Divisional Risk coverage team and across the broader Group Risk team, and engaging relevant partners in other Divisions, e.g. Technology, Operations and Corporate functions You'll bring: Demonstrable experience in Infrastructure Technology / Cloud development and architecture Experience in Non-Financial Risk Management (Technology / Data) with strategic technology change projects Familiarity with agile working practices Grounding in A.I. integration preferred Credibility and expertise to influence at the senior management level, providing active challenge in senior forums and with partners Good judgement with experience of balancing challenging factors to deliver optimal outcomes Ability to translate risk analysis of the BAU, transitional and end-states into impactful risk language and distil key messages for discussion Adaptability to work within a dynamic and ambitious businessAt LSEG, we believe that creating a diverse, equitable and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose

Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details

ID: 1653 Job Title: Recovery Worker Young Adults Lead Service: BAND Living Well Salary: £25,221 - £27,780 FTE per annum Location: Bolton BL4 (Based within NHS Living Well Team) Hours: Full-time (37 hours per week) We offer flexible working arrangements - please see below for more details. Contract type: Permanent Family Action & the Role s Impact: At Family Action we support people through change, challenge or crisis. It s what we ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Living Well is a transformative programme to deliver real change and improvement to mental health services for individuals in Bolton. Its aim is to design a service that sits around individuals to support their health and wellbeing rather than expecting people to fit into our services. The role of Recovery Worker young adults lead will be hosted by Family Action and will be part of the Living Well Team in Bolton. We are looking for someone with knowledge and understanding of Mental Health conditions and their impact on daily living and a strong track-record of working with individuals and their families to deliver positive outcomes. You will work within the team to prototype new ways of supporting individuals, and contribute to the ongoing development of the team by sharing learning and by listening and responding to feedback from people who use the service Main Responsibilities: You will carry a caseload of clients, working with individuals and their families to plan, support and achieve goals and outcomes that are important to them. To Develop trusting working relationships and provide practical and emotional support to individuals accessing the Living Well service. To develop and maintain positive professional working relationships and referral pathways to local statutory and community-based services which support adults Main Requirements (for details check the job description and person specification): Strong interpersonal, consultation and holistic assessment skills. An interest in working with people to make sustainable positive changes. An effective communicator, who works in a person-centred way. Knowledge of Mental Health conditions and strategies to improve health and wellbeing Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service Enhanced Adult workforce. Benefits: - an annual paid leave entitlement of 30 working days plus bank holidays - up to 6% matched-pension contributions - flexible working arrangements and new starters have the right to make flexible working requests from day one of employment - enhanced paid sick leave and paid family leave provisions - eye care and winter flu jabs vouchers - cycle to work scheme - investing in your professional development with ongoing quality training and career development opportunities We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. To Apply: Click the Apply Now link below and fill out our digital application form Closing Date: Tuesday 6th January 2026 To learn more about Family Action: Careers To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey Interviews are scheduled to take place in Mid-January 2025 in person in Bolton, with slots throughout the working day. For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Dan Harrison, full email located on the advert document Our commitment to Equality, Diversity & Inclusion: We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required. We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview. Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Hello, we're Starling. Banking was broken - so we decided to fix it. The vision? Fast technology, fair service and honest values. All at the tap of a phone, all the time. We built Britain's first digital bank. One hard-won banking licence later, we set about giving people a new way to spend, save and manage their money (and take better care of the planet, too). We're changing banking for good. Back then, we were obsessed with unravelling the knotty world of finance and solving people's problems rather than selling them stuff. We still are. Since then, we've grown. A lot. Over four million accounts (and four account types!). A team of thousands. Headquartered in London with offices in Cardiff, Dublin, Manchester and Southampton. Five years voted Which? Recommended Provider and Britain's Best Banking Brand. Still zero branches. Our culture is open, inclusive and focused on solving real customer problems, with an emphasis on doing the right thing, even when it's not always the easy thing. From our approach to working together and sustainability to how we build our products, our decisions need to make the world - and Starling - a better place to be. Everyone at Starling is essential to our mission, which is really quite simple: to solve our customer's problems - and build the best bank in the world! And now we're providing Starling to other banks, via a Software-as-a-Service (SaaS) proposition through our subsidiary Engine, using the proprietary technology platform that it uses to power our own bank. About the Team Everyone at Starling gets the chance to own interesting things from day one, and we're told one of the best things about working here is the ability to achieve a lot in a short space of time. Our mission is to change banking for good. We can't do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey - talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture. We are now looking for a Senior Reward Analyst to join our People Team. This role will support the delivery of reward projects within the People Team, ensuring competitive, compliant, and engaging reward and benefits programmes. Responsibilities Support the development and delivery of reward and benefits programmes aligned with business objectives. Conduct compensation and benefits benchmarking, internal pay analysis, and market trend reviews to inform decision-making. Lead the collation, submission, and analysis of data for benchmarking surveys (e.g., Aon/WTW, Ravio), gender pay gap reporting, benefits renewal, and emolument disclosures. Provide critical analytical support for annual pay review processes. Maintain and update employee compensation and benefits data within Workday, ensuring absolute accuracy and compliance. Support day-to-day reward and benefits administration, including pensions, private medical insurance, and wellbeing programmes. Act as a key contact for internal queries regarding pay and benefits policies, providing clear and accurate guidance. Support future readiness for compliance with FCA/PRA remuneration codes and broader regulatory requirements Qualifications Significant experience in a Senior Reward / Compensation & Benefits Analyst role, ideally within financial services or fintech. High level of numeracy and accuracy with advanced Excel (or equivalent) skills and meticulous attention to detail. Strong analytical mindset with proven experience turning complex data into actionable insights and clear recommendations. Experience handling sensitive pay and employee data with the utmost discretion and professionalism, understanding the issues and limitations of various data sources. Experience in benefits administration, including vendor liaison, renewals, and supporting employee engagement initiatives. Proven experience in reward analytics. A strong understanding of compensation and benefits frameworks, and a working knowledge of HR systems-particularly Workday, and benchmarking surveys - particularly Aon / WTW and Ravio. Ability to work independently and be proactive. Comfortable making decisions, asking questions, and demonstrating excellent communication skills. Ability to confidently manage multiple projects and deadlines simultaneously, whilst maintaining impeccable data integrity. A consistent focus on the customer/people impact of decisions and communications. Possess an improvement mindset to continually increase the effectiveness and efficiency of the services offered. Desirable Desire to gain or grow experience in regulatory reward frameworks, such as those governed by FCA/PRA guidelines. Proficiency in Workday HCM, particularly with compensation and benefits modules. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

Overview Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options. Our core values are Be open, be compassionate and be bold and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. We have an exciting opportunity for a Programmes Facilitator to join the HMP Erlestoke Substance Misuse Psychosocial Interventions Service who has the skills and experience to engage our service users, ensuring that they access the right intervention at the right time, in a way that best meets their needs. PLEASE NOTE THIS IS A PRISON-BASED ROLE AND IS SUBJECT TO PRISON SECURITY CLEARANCE. Where: HMP Erlestoke Full Time Hours: 37.5 hours per week Full Time Salary Range : £27,861.26 - £32,002.35 (dependent on experience) Contract Type: Permanent Please note: Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. Responsibilities About the role: You will work with service users to initiate recovery from drug and/or alcohol dependence, to enable service users in the prison to build their own recovery capital and to support them to move into long term sustained recovery and social (re)integration. To develop and deliver group psychosocial interventions. This involves facilitating Foundations of Rehabilitation programme, in addition to pod working tailored to the needs of the caseload. To be creative and innovative so that the post best meets the needs of the service user, promoting access into treatment, and encouraging engagement with underrepresented communities. Assess suitability for groups related to risk and special needs, working closely with prison partners to schedule attendance. About you: Sensitivity in working with complex and diverse needs. Demonstrate a strong recovery focus and have knowledge of a range of psychosocial interventions. Ability to manage change successfully in a way that prioritises the needs of service users. Understand the importance of information governance processes and commit to follow and apply all necessary safeguards. Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others. What we will give to you: 25 days holiday (+ bank holidays) rising by 1 day for each years service Capped at 30 days Paid Wellness hour each week along with a Wellness hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. Interviews: Competency Based Interview- 5th January, Values Based Interview- 7th January We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. Salary Range (pro rata if part time) CGL points 23 to 28 (£27,861.26 - £32,002.35) ILW / OLW /Fringe N/A - Outside London Weighting Area Interview Date 5/1/2026 Closing Date 29/12/2025 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

The closing date for applications is 11.59pm 7 Jan 2026 . First stage interviews over MS Teams will take place between January 2026. Second stage interviews will take place at our offices in Victoria on Wednesday 28 and Friday 30 January. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. How does this align to the Government Digital Service DDaT Roles? This position aligns with the Digital, Data and Technology (DDaT) profession role of IT Service Manager within the Government Digital Service framework. While this serves as a reference point for capability and expectations, the responsibilities of this role extend beyond the standard DDaT definition. For further details, please refer to the official DDaT role description: IT Service Manager DDaT Capability Framework. Relationships: Reporting to: Head of Service Management Relationships: Part of a 3-person team alongside the Service Management Lead working under the Head of Service Management, which in turn works alongside the Infrastructure Operations team under the Head of Digital Operations. Internal: Working with all teams across Digital Services and Information Security (InfoSec). External: Multiple third-party support vendors. Resources Managed: None Security Clearance: NAO DS Operators at this level must be SC cleared as part of the onboarding process. Responsibilities: Organisational Admin & Management •Maintain structured documentation and SOPs for EUC services. •Support internal communications and cross-team knowledge sharing. •Contribute to CMDB accuracy and asset lifecycle governance. •Participate in team engagement and improvement workshops. •Lead and assurance of onboarding new devices and services. •Represent EUC operations in governance forums. Service Delivery •Ensure availability, performance, and SLA compliance across EUC platforms including supplier performance management. •Responsible for MDM tooling and endpoint refresh programmes. •Administer Windows Operating System, Office 365, and third-party applications. •Lead Video Conferencing/Audio-visual device management (Surface Hubs, Cisco, Neat, etc.) including peripherals and managing supplier who supports and develops. •Maintain accurate configuration and asset data in ITSM Tools. •Lead on service validation and testing for new deployments. •Manage vendors and suppliers to ensure service continuity and upgrades. •Monitor endpoint performance and identify improvement opportunities. •Manage patching, backup, and DR readiness for endpoint platforms. •Lead onboarding of EUC services into operational support. Strategic •Lead endpoint strategy, BIOS/driver/firmware governance, and app lifecycle planning. •Produce technology roadmaps to ensure architecture decisions for all EUC and AV services are fit for purpose. •Write Statements of work, engaging in supplier workshops to determine solutions where necessary. •Contribute to service catalogue evolution and governance frameworks. •Recommend tooling improvements and automation opportunities. •Provide input into training needs and capability uplift. •Liaise with senior stakeholders on EUC priorities. •Develop metrics and dashboards for EUC performance and risk. •Advocate for cost-effective and scalable endpoint solutions. Support •Act as escalation point for EUC-related incidents and problems. •Conduct root cause analysis and manage known error records. •Provide mentoring and guidance on structured troubleshooting. •Support resolution of ad hoc technical issues with a strategic approach. •Deliver remote support to Newcastle office and mobile users. •Collaborate with Problem Management Lead to remediate recurring issues. •Collaborate with Service Delivery Manager on queue management to ensure incidents are resolved within SLA/KPIs Security & Risk •Implement endpoint security controls and compliance policies. •Collaborate with InfoSec on vulnerability remediation and access governance. •Support change governance and compliance processes; provide evidence for GRC audits and align to industry certifications where applicable (including, but not limited to ISO 27001 & CE+). •Track and report on endpoint-related risk metrics and posture improvements. Development •Contribute to automation scripts and tooling enhancements. •Participate in pilots for new endpoint technologies and service improvements. Emergency Capacity •Provide capacity for major and urgent incidents. Working Environment & Requirements •You'll work on an agreed support rota to ensure coverage from 08 00, with core hours of 09 00, Monday to Friday, on-site in Victoria, London. Occasional attendance will be required at our Newcastle office with expenses paid for travel and accommodation. Due to the nature of the role, occasional (paid) weekend work as required, and Time-Off-In-Lieu offered for out-of-hours work during Mon-Fri. Key skills/competencies required Skills & Experience Leadership & Governance • Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. • Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise • Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. • Collaborative, structured, and improvement-focused mindset. • Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge • Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). • Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. • Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). • Experience with MDM policy design and administration. • Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement • Strong communicator across technical and non-technical audiences. • Able to produce SOPs, runbooks, and user-facing guides. • Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications • ITIL 4 Foundation. • ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). • PRINCE2 / AgilePM or equivalent delivery discipline (desirable). • Microsoft Certified: Modern Desktop Administrator Associate (MD-102) • Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours • Work in accordance with the NAO s values and champion our diversity and inclusion strategy. • Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. • Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. • Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. • Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. • Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. • Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. • Comply with corporate responsibilities and support others to do so. • Take ownership of delivering high-quality work to time and quality standards. • Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. • Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. • Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.

Contract type: Permanent Location : London with a minimum of 2 days per week in the office Salary : c£62,000 per annum plus civil service pension scheme employer contribution of 28.9% Nationality Requirements: • UK nationals • Nationals of Commonwealth countries who have the right to work in the UK • Nationals from the EU, EEA or Switzerland with (or eligible for) status under the European Union Settlement Scheme (EUSS) Please note, we are not able to sponsor work visas. Please contact us at should you have any questions on your nationality eligibility. The closing date for applications is 11.59pm 7 December 2025. Interviews will take place on 17-19 December with final interviews on the 7/9 January 2026. About the National Audit Office The National Audit Office (NAO) is the UK s main public sector audit body. Independent of government, we have responsibility for auditing the accounts of various public sector bodies, examining the propriety of government spending, assessing risks to financial control and accountability, and reviewing the economy, efficiency and effectiveness of programmes, projects and activities. We report directly to Parliament, through the Committee of Public Accounts of the House of Commons which uses our reports as the basis of its own investigations. We employ around 1,000 staff, most of whom are qualified accountants, trainees or technicians. They work in either of our two service lines, financial audit or value for money (VFM) audit or within the corporate enabling group. The NAO welcomes applications from everyone. We value diversity in all its forms and the difference it makes to our organisation. By removing barriers and creating an inclusive culture all our people have the opportunity to develop and maximise their full potential. As members of the Business Disability Forum and the Disability Confident Scheme we guarantee to interview all disabled applicants who meet the minimum criteria. The NAO supports flexible working and is happy to discuss this with you at application stage. This role will focus on assuring that partners and suppliers are delivering in line with contracted agreements, with a primary focus on End-User Computing (EUC) and supporting other leads within Infrastructure Operations to assure their partners are doing the same. What are the main responsibilities of this role? •Manage partners/suppliers to assure service continuity and supplier performance in terms of technical quality and performance metrics. •Responsible for EUC service delivery, ensuring availability, performance, and compliance. •Produce Statements of work for Suppliers to deliver to and manage delivery, assure success and technical quality of the work delivered. •Lead endpoint strategy, lifecycle planning, and BIOS/driver governance. •Manage Intune migration and endpoint refresh programmes. •Oversee AV device management (Surface Hubs, Cisco, Neat Boards). •Collaborate with InfoSec on endpoint security to ensure EUC estate is compliant. •Drive automation, standardisation, and proactive monitoring. •Act as escalation point for EUC-related incidents and problems. •Maintain structured documentation, SOPs, and CMDB accuracy. Key skills/competencies required Skills & Experience Leadership & Governance •Ability to govern EUC services, designing standards that ensure compliance aligned to strategic objectives. •Skilled in managing vendor relationships for endpoint and AV solutions, including SLA/OLA compliance and performance reviews. ITIL & Service Management Expertise •Strong command of ITIL practices: Change, Release, Problem, Knowledge, Configuration. •Collaborative, structured, and improvement-focused mindset. •Familiarity with SIAM and multi-supplier governance frameworks. Technical & Tooling Knowledge •Proven experience managing Windows Operating Systems, SCCM, Intune, Entra ID, and mobile platforms (iOS, Android). •Strong understanding of Windows as a Service (WaaS) and experience of managing patching, and endpoint lifecycle. •Familiarity with AV technologies (Surface Hubs, Cisco Desk Pros, Neat Boards). •Experience with MDM policy design and administration. •Skilled in PowerShell scripting and automation. Communication & Stakeholder Engagement •Strong communicator across technical and non-technical audiences. •Able to produce SOPs, runbooks, and user-facing guides. •Experience engaging suppliers, InfoSec, and project delivery teams. Desirable Certifications •ITIL 4 Foundation. •ITIL 4 Specialist: Monitor, Support & Fulfil (desirable). •PRINCE2 / AgilePM or equivalent delivery discipline (desirable). •Microsoft Certified: Modern Desktop Administrator Associate (MD-102) •Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) Key Behaviours •Work in accordance with the NAO s values and champion our diversity and inclusion strategy. •Demonstrate a strong commitment to their own self-development, to delivering the NAO s strategic objectives, and keep themselves up to date on office initiatives and information relevant to their work and specialism. •Use their knowledge and expertise to deliver high-quality work that supports their team objectives and contributes to organisational priorities. •Influence and add value by building their understanding and insight into the challenges and perspectives of stakeholders. •Look for innovative solutions for how we approach work and make suggestions for new ways for how we could deliver work and continuously improve our business processes to make them more efficient and effective. •Demonstrate an ability to balance tasks and priorities to lead a complex, challenging work package, including supporting the work of others. •Enable the NAO to lead by example in the delivery of high-quality, efficient business practices and support their teams to do so. •Comply with corporate responsibilities and support others to do so. •Take ownership of delivering high-quality work to time and quality standards. •Proactively look for ways we can improve our ways of working and make suggestions for how these could be implemented. •Engage confidently with colleagues and clients at all levels to support the delivery of work and build good relationships with key stakeholders. •Work flexibly to contribute to a range of topics and outputs and take ownership of driving work forward and responding to challenges.