Administrator and Scheduling Coordinator Salary: 25-27,000 DOE Working week: Mon-Fri (phone number removed)pm Terms: Full time / permanent opportunity Parking: off street parking available Office based: Bromley (outside of Town Centre, with great tram links) We have an immediately available opportunity for someone with administration and coordination experience to join a busy team of 5 other coordinators and planning administrators. You'll be working for an established and stable business, based just outside of central Bromley. If you have previous experience from the construction, engineering, facilities, or utilities sectors, this would be very beneficial - but full training will be provided as well on procedures and software system. On a daily basis, you all support the field-based engineers as well as liaising with key members of the business. Ensuring that all appointments are met, and if anything crops up to delay attendances - contacting relevant parties to keep them updated at all stages to minimise any complaints. Making sure at the beginning of any appointment being booked-in that they will have the parts ordered in advance if not already in stock. They use Word for any correspondence, Excel for spreadsheets and a tailormade maintenance software package (full training will be given, but very user friendly). So, if you're looking for a position that will combine administration, diary management, problem solving, supplier and customer liaison, keeping databases updated for invoicing purposes wrapped up in a great team atmosphere, this could be a perfect match. Don't delay in applying if you're keen - we are shortlisting and organising interviews before Christmas - with a start available first week of Jan 2026. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15317
Dec 11, 2025
Full time
Administrator and Scheduling Coordinator Salary: 25-27,000 DOE Working week: Mon-Fri (phone number removed)pm Terms: Full time / permanent opportunity Parking: off street parking available Office based: Bromley (outside of Town Centre, with great tram links) We have an immediately available opportunity for someone with administration and coordination experience to join a busy team of 5 other coordinators and planning administrators. You'll be working for an established and stable business, based just outside of central Bromley. If you have previous experience from the construction, engineering, facilities, or utilities sectors, this would be very beneficial - but full training will be provided as well on procedures and software system. On a daily basis, you all support the field-based engineers as well as liaising with key members of the business. Ensuring that all appointments are met, and if anything crops up to delay attendances - contacting relevant parties to keep them updated at all stages to minimise any complaints. Making sure at the beginning of any appointment being booked-in that they will have the parts ordered in advance if not already in stock. They use Word for any correspondence, Excel for spreadsheets and a tailormade maintenance software package (full training will be given, but very user friendly). So, if you're looking for a position that will combine administration, diary management, problem solving, supplier and customer liaison, keeping databases updated for invoicing purposes wrapped up in a great team atmosphere, this could be a perfect match. Don't delay in applying if you're keen - we are shortlisting and organising interviews before Christmas - with a start available first week of Jan 2026. Refer a friend and earn a retail voucher worth up to 500! Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion. By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you. Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer. KW15317
Field Service Engineer (Medical Equipment) £35,000 + Bonus + Door-to-Door Pay + Overtime + 31 Days Holiday + Pension + Allowances + Company Van + Tools + Tech Package Aberdeenshire Are you a Field Service Engineer with mechanical or electrical skills looking for a role where every day brings technical variety, autonomy, and meaningful impact? Do you want to join a specialist healthcare engineering team offering excellent training, long-term stability, and progression? This is an exciting opportunity to join a leading healthcare equipment service provider, supporting care homes, hospitals, and clinical environments across the UK. You'll play a vital role maintaining, repairing, and installing essential patient-handling equipment that helps vulnerable people receive safe, dignified care. The company is expanding its technical service operations and is looking for an experienced engineer to carry out PPM, LOLER inspections, breakdown response, diagnostics, and full installation/commissioning of fixed systems such as ceiling track hoists, baths and wall-mounted equipment. This role offers genuine variety travelling across Aberdeenshire, the Northern Isles and occasionally throughout the UK, carrying out site surveys, installations, repairs, and client support. You will be trusted with responsibility, supported by a strong service team, and rewarded with excellent overtime, allowances, and full expenses. Responsibilities: Carry out planned preventative maintenance (PPM) and LOLER testing Attend reactive breakdowns and complete fault-finding and repairs Install and commission fixed patient handling equipment Participate in the on-call rota (with additional compensation) The Person: Mechanical or electrical engineering background Confident with fault-finding, diagnostics, and hands-on repairs + UK driving license Reference: BBBH 22956 If you're looking for a technically rewarding field role within a supportive and expanding engineering team, this could be the ideal next step in your career. Apply Below. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. Final remuneration will depend on experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website. JBRP1_UKTJ
Dec 11, 2025
Full time
Field Service Engineer (Medical Equipment) £35,000 + Bonus + Door-to-Door Pay + Overtime + 31 Days Holiday + Pension + Allowances + Company Van + Tools + Tech Package Aberdeenshire Are you a Field Service Engineer with mechanical or electrical skills looking for a role where every day brings technical variety, autonomy, and meaningful impact? Do you want to join a specialist healthcare engineering team offering excellent training, long-term stability, and progression? This is an exciting opportunity to join a leading healthcare equipment service provider, supporting care homes, hospitals, and clinical environments across the UK. You'll play a vital role maintaining, repairing, and installing essential patient-handling equipment that helps vulnerable people receive safe, dignified care. The company is expanding its technical service operations and is looking for an experienced engineer to carry out PPM, LOLER inspections, breakdown response, diagnostics, and full installation/commissioning of fixed systems such as ceiling track hoists, baths and wall-mounted equipment. This role offers genuine variety travelling across Aberdeenshire, the Northern Isles and occasionally throughout the UK, carrying out site surveys, installations, repairs, and client support. You will be trusted with responsibility, supported by a strong service team, and rewarded with excellent overtime, allowances, and full expenses. Responsibilities: Carry out planned preventative maintenance (PPM) and LOLER testing Attend reactive breakdowns and complete fault-finding and repairs Install and commission fixed patient handling equipment Participate in the on-call rota (with additional compensation) The Person: Mechanical or electrical engineering background Confident with fault-finding, diagnostics, and hands-on repairs + UK driving license Reference: BBBH 22956 If you're looking for a technically rewarding field role within a supportive and expanding engineering team, this could be the ideal next step in your career. Apply Below. We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. Final remuneration will depend on experience, qualifications, and skill set. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&Cs, Privacy Policy and Disclaimers which can be found on our website. JBRP1_UKTJ
Field Sales Engineer - Spraying Machinery Location: South East Region (Lincoln - Hastings) Ideally Cambridge, Bishops Stortford, or Kent Salary: Up to £50,000 + Bonus & Commission (circa £10k+ OTE) Package: VW car/van, private healthcare, pension (8% & 4%), 20 days holiday + stats (rising with service) We're working with a well-established manufacturer of specialist spraying machinery who are looking to bring in a driven, ambitious Field Sales Engineer to cover the South East region. This is a key hire, created due to retirement, and the successful candidate will have the chance to carve out a strong career path with progression into regional management. The Role Develop new business while maintaining and growing existing accounts across multiple industries Field-based role covering the South East (Lincoln - Hastings) with occasional overseas travel for training/testing Focused on sales of the company's own-brand spraying machinery Reports into the UK Sales Manager, working alongside 6 other sales engineers About You Degree-qualified in sales (or equivalent experience) Experience in process, pump, or blasting industries advantageous Energetic, ambitious, and ready to 'tear into' the role with full commitment Flexible, happy to travel, and comfortable engaging with different industries Preferably based in Cambridge, Bishops Stortford, or Kent (not Norfolk or Surrey) Why Join? Competitive package: Up to £50k basic + performance-based commission (realistic OTE £10k+) Choice of VW company car/van 8% employer pension contribution + 4% employee Private healthcare Career progression into regional management roles On-site training and development support JBRP1_UKTJ
Dec 11, 2025
Full time
Field Sales Engineer - Spraying Machinery Location: South East Region (Lincoln - Hastings) Ideally Cambridge, Bishops Stortford, or Kent Salary: Up to £50,000 + Bonus & Commission (circa £10k+ OTE) Package: VW car/van, private healthcare, pension (8% & 4%), 20 days holiday + stats (rising with service) We're working with a well-established manufacturer of specialist spraying machinery who are looking to bring in a driven, ambitious Field Sales Engineer to cover the South East region. This is a key hire, created due to retirement, and the successful candidate will have the chance to carve out a strong career path with progression into regional management. The Role Develop new business while maintaining and growing existing accounts across multiple industries Field-based role covering the South East (Lincoln - Hastings) with occasional overseas travel for training/testing Focused on sales of the company's own-brand spraying machinery Reports into the UK Sales Manager, working alongside 6 other sales engineers About You Degree-qualified in sales (or equivalent experience) Experience in process, pump, or blasting industries advantageous Energetic, ambitious, and ready to 'tear into' the role with full commitment Flexible, happy to travel, and comfortable engaging with different industries Preferably based in Cambridge, Bishops Stortford, or Kent (not Norfolk or Surrey) Why Join? Competitive package: Up to £50k basic + performance-based commission (realistic OTE £10k+) Choice of VW company car/van 8% employer pension contribution + 4% employee Private healthcare Career progression into regional management roles On-site training and development support JBRP1_UKTJ
Field Service Engineer £35,000 - £40,000 + Bonus + Specialist Training + Van + Overtime Company Benefits Essex or surrounding Areas. Are you a Service Engineer from a coffee machine background, looking to join a rapidly growing company who offer a highly varied role, further training and long term job security? This is an excellent opportunity to join an expanding company who are renowned for lo click apply for full job details
Dec 11, 2025
Full time
Field Service Engineer £35,000 - £40,000 + Bonus + Specialist Training + Van + Overtime Company Benefits Essex or surrounding Areas. Are you a Service Engineer from a coffee machine background, looking to join a rapidly growing company who offer a highly varied role, further training and long term job security? This is an excellent opportunity to join an expanding company who are renowned for lo click apply for full job details
Assembly & Installation Engineer Hazel Grove, UK About us Solo Containment, part of Ingersoll Rand, is a growing company specialising in containment isolators for pharmaceutical and biopharma applications. Based in Hazel Grove, UK, we're known for innovative, high-performance containment solutions that support safety, efficiency, and sustainability. Job Summary We are seeking a detail-oriented and proactive Assembly & Installation Engineer to join our team. This role involves a wide range of tasks and requires strict adherence to our Quality and Environmental Management System (QEMS). Key Responsibilities Interpret project documentation and component specifications. Understand the applications and processes involving containment isolators. Represent the company professionally in customer-facing interactions. Assemble isolators from detailed engineering drawings. Collaborate with the Stock Controller to verify Bills of Materials (BOM) and execute Works Orders. Ensure timely assembly of picked parts for each project. Prepare and inspect components prior to assembly. Perform mechanical assembly, including integration of flexible components. Conduct cleaning and preparation of assembled units. Disassemble, pack, and secure completed units for dispatch. Generate feedback reports for product development. Ensure safe transportation and delivery of equipment to customer sites. Oversee unpacking and inspection of components at installation sites. Produce site visit reports for internal feedback. Inspect the condition of enclosures, attachments, frames, fan boxes, and electrical components. Adhere strictly to QEMS procedures and company quality assurance policies. Post-Training Responsibilities Perform full-service procedures on Solo Containment isolators. Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT). Commission Solo isolators at customer sites. Execute airflow testing and pre-delivery inspections. Complete all required documentation related to testing and commissioning. Requirements Willingness and ability to travel within the UK and internationally, occasionally for an extended period (up to 3 weeks). Strong ability to work independently and collaboratively within a team. Exceptional attention to detail and accuracy. Highly organised, methodical, and capable of clear, logical thinking. Proactive, engaged, and personable. Ability to multitask while maintaining focus on key objectives. Excellent verbal and written communication skills. Problem-solving skills in standardised situations. Strategic planning abilities with attention to both detail and overall project scope. Proven ability to complete tasks efficiently and on time. Qualification & Experience Mechanical or electrical engineering knowledge. Familiarity with pneumatic and air control systems. Understanding of electrical systems and PLC control. Relevant CPD or short course training in related technical subjects. Experience working within ISO 9001:2015 Quality Management Systems. Knowledge of ISO 14001 Environmental Management Systems. Working Conditions Standing for extended periods. Frequently walking, manual dexterity, reaching, and effective communication. Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. Regularly lifting and moving items up to 25 kg. Visual tasks requiring close, distance, peripheral vision, and the ability to adjust focus. What we offer An engaging role with broad technical responsibilities giving you ownership and autonomy across assembly, installation, and quality assurance. 25 Days Holiday + 8 Bank Holidays. Westfield Health Medical Cash Plan Cover. 10% of salary in company shares after one year of service.
Dec 11, 2025
Full time
Assembly & Installation Engineer Hazel Grove, UK About us Solo Containment, part of Ingersoll Rand, is a growing company specialising in containment isolators for pharmaceutical and biopharma applications. Based in Hazel Grove, UK, we're known for innovative, high-performance containment solutions that support safety, efficiency, and sustainability. Job Summary We are seeking a detail-oriented and proactive Assembly & Installation Engineer to join our team. This role involves a wide range of tasks and requires strict adherence to our Quality and Environmental Management System (QEMS). Key Responsibilities Interpret project documentation and component specifications. Understand the applications and processes involving containment isolators. Represent the company professionally in customer-facing interactions. Assemble isolators from detailed engineering drawings. Collaborate with the Stock Controller to verify Bills of Materials (BOM) and execute Works Orders. Ensure timely assembly of picked parts for each project. Prepare and inspect components prior to assembly. Perform mechanical assembly, including integration of flexible components. Conduct cleaning and preparation of assembled units. Disassemble, pack, and secure completed units for dispatch. Generate feedback reports for product development. Ensure safe transportation and delivery of equipment to customer sites. Oversee unpacking and inspection of components at installation sites. Produce site visit reports for internal feedback. Inspect the condition of enclosures, attachments, frames, fan boxes, and electrical components. Adhere strictly to QEMS procedures and company quality assurance policies. Post-Training Responsibilities Perform full-service procedures on Solo Containment isolators. Conduct Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT). Commission Solo isolators at customer sites. Execute airflow testing and pre-delivery inspections. Complete all required documentation related to testing and commissioning. Requirements Willingness and ability to travel within the UK and internationally, occasionally for an extended period (up to 3 weeks). Strong ability to work independently and collaboratively within a team. Exceptional attention to detail and accuracy. Highly organised, methodical, and capable of clear, logical thinking. Proactive, engaged, and personable. Ability to multitask while maintaining focus on key objectives. Excellent verbal and written communication skills. Problem-solving skills in standardised situations. Strategic planning abilities with attention to both detail and overall project scope. Proven ability to complete tasks efficiently and on time. Qualification & Experience Mechanical or electrical engineering knowledge. Familiarity with pneumatic and air control systems. Understanding of electrical systems and PLC control. Relevant CPD or short course training in related technical subjects. Experience working within ISO 9001:2015 Quality Management Systems. Knowledge of ISO 14001 Environmental Management Systems. Working Conditions Standing for extended periods. Frequently walking, manual dexterity, reaching, and effective communication. Occasional sitting, climbing, balancing, stooping, kneeling, crouching, or crawling. Regularly lifting and moving items up to 25 kg. Visual tasks requiring close, distance, peripheral vision, and the ability to adjust focus. What we offer An engaging role with broad technical responsibilities giving you ownership and autonomy across assembly, installation, and quality assurance. 25 Days Holiday + 8 Bank Holidays. Westfield Health Medical Cash Plan Cover. 10% of salary in company shares after one year of service.
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
Dec 11, 2025
Full time
Role Title: Senior Service Quality Manager Duration: 12 month initial contract Location: Sheffield, Hybrid 3 days per week onsite Rate: up to £460 p/d Umbrella inside IR35 Role purpose / summary Our client is in need of a Service Quality Manager who not only has past experience in Java application production support but has also demonstrated expertise in a wide variety of automation processes to improve efficiency and effectiveness. This is a senior role, where someone who has been an application owner can drive the development teams to improve resilience and reduce incidents. The ideal candidate would also work on shifting left and automating processes, reviewing every incident, and drive the Dev teams to work on preventative and permanent fixes to enhance overall processes. Focus Areas: Mission-critical production support (L1/L2 with L3 coordination) Incident & problem management (RCA, reduction of repeat incidents) Monitoring/Observability (Splunk, AppD, Grafana) SRE/DevOps collaboration (automation, CI/CD, resilience) Regulatory compliance & security in banking environments Team leadership across regions/time zones Must-Have Experience 8-12 years in IT production support/operations for complex, global banking applications Proven in incident management (Major Incident response, triage, SLA management, RCA facilitation) Hands-on with monitoring & logging: Splunk, AppDynamics, Grafana Strong in Unix/Linux & Windows, networking basics (TCP/IP, DNS, firewalls), and SQL (Oracle, Postgres; MongoDB nice-to-have) DevOps exposure: Jenkins/GitLab CI, Git/GitHub, CI/CD pipelines, Ansible Containers & Cloud: Docker, Kubernetes; exposure to AWS/Azure/GCP Comfort with Java application support (log analysis, threads, JVM basics) Compliance mindset: understands data protection, resilience, disaster recovery in banking Nice-to-Have Kafka, Vault/Secrets management, Terraform Experience with ServiceNow/Jira for Incident/Problem/Change Prior work in OBKYC, CIB, or Private Banking onboarding flows Coordinated with SRE/DevOps globally (follow-the-sun model) Onboarding and Know Your Customer (OBKYC) Value Stream The Onboarding and Know Your Customer (OBKYC) Enabler Value Stream has been established to deliver common, group-wide onboarding and KYC capabilities and services. It brings together business, operations and technology colleagues to co-design and build solutions to deliver better products and services for our customers. This value stream is intended to deliver towards our Future State Architecture (FSA) and the Digital Acceleration Programme - enabling a consistent approach in how we deliver change across the bank to facilitate improving the experience of our customers, the resilience of our infrastructure, and allow us to embrace innovative technologies. Our global businesses, operations and technology teams work closely together to help design and build digital services that allow our millions of customers around the world, to bank quickly, simply, and securely. We are investing heavily across these domains, and to accelerate achieving our vision, we are seeking an experienced Service Quality Lead to join the Client Services and OBKYC Technology group. The role can be based in Poland or Canada but will work with our teams globally. About Onboarding and Know Your Customer Value Stream OBKYC scope incorporates onboarding products, platforms, and a delivery capability particularly suited to client-aligned agile delivery at pace. The products provide our CIB and Private Banking client base with onboarding capabilities to enable a best-in-class staff and client experience. Solutions are tailored to suit the client's needs, from Treasury depts of large multi-nationals to sole traders. The Opportunity: As part of our ongoing growth and transformation journey, we are seeking an experienced Service Quality Lead to join the team. In this role, you will: Incident Management: Monitor, troubleshoot, and resolve production incidents for local and global banking applications in a timely manner to minimize downtime. Provide L1 and L2 support, including initial triage, diagnostics, and resolution, and collaborate with application support teams and vendors for partial L3 support to address complex issues. Global and Regional Coordination: Act as the primary point of contact between local teams in region and global/regional system teams, including SRE and DevOps teams, to ensure seamless incident resolution and system alignment. Coordinate with global teams to manage incidents affecting distributed banking systems, ensuring consistency in processes and standards. Collaboration: Work closely with application support teams to resolve escalated issues and implement fixes for production systems. Engage with the bank's operation resilience project team to align on initiatives for system robustness, disaster recovery, and regulatory compliance. Collaborate with internal IT/tech center staff and external vendors to manage service-level agreements (SLAs) and ensure effective incident resolution. Problem Management: Lead post-incident root cause analysis (RCA) and coordinate with problem management teams to identify and implement preventive measures. Drive initiatives to reduce recurring incidents and improve system stability. Monitoring and Reporting: Oversee monitoring systems (e.g., Splunk, AppD) to proactively detect issues and analyze performance metrics. Provide regular reports to senior management on system health, incident trends, and SLA adherence. Process Improvement: Enhance support processes, tools, and documentation to improve operational efficiency and response times. Collaborate with SRE and DevOps teams to integrate automation and resilience practices into production support workflows. Compliance and Security: Ensure compliance with region's regulatory requirements (e.g., Cybersecurity Law, data localization) and global banking standards where applicable. Work with security teams to protect sensitive financial data during incident resolution where applicable. Team Leadership: Manage and mentor a team of production support engineers, fostering a culture of collaboration, accountability, and technical excellence. Ensure team readiness for on-call support and efficient incident handling. To be successful in the role, you should meet the following requirements: Minimum of 8 years of experience in IT production support. Proven experience supporting complex banking applications in a global banking environment. Proven experience in automating CI/CD pipelines and implementing security practices in a financial services or banking environment. Experience supporting production support teams during incidents, with a focus on rapid resolution and root cause analysis. Familiarity with coordinating with global/regional SRE and DevOps teams in a distributed environment. Experience in L1/L2 support and coordination with application teams/vendors. Technical Skills: Systems: Strong knowledge of Linux/Windows for system administration and troubleshooting. Monitoring Tools: Proficiency in Splunk, AppD, Grafana, or similar for real-time system monitoring. Scripting: Basic scripting skills in Bash, Python, or PowerShell for automating support tasks. Database: Familiarity with SQL (e.g., Oracle, Mongo Db) for querying and troubleshooting database issues. Networking: Understanding of TCP/IP, DNS, and firewalls for diagnosing connectivity issues. Incident Management: Experience with Jira, ServiceNow for tracking and resolving incidents. Banking Systems: Knowledge of banking applications and regulatory compliance in region. Primary Skills: Java production support or development experience, Unix Shell Scripting, Ansible, DevOps (Git, Jenkins, CI/CD) Secondary Skills: IKP, HIC Infrastructure, Postgres DB, KAFKA, any cloud exposure and training (GCP, Azure) CI/CD Pipelines: Expertise in Jenkins, GitLab CI, GitHub Actions, or CircleCI for building secure, automated pipelines. Infrastructure as Code: Proficiency in Terraform, CloudFormation, or Ansible for automated infrastructure provisioning. Cloud Platforms: Deep knowledge of AWS, Azure, or GCP for managing secure, scalable infrastructure. Containerization: Experience with Docker, Kubernetes, or Helm for secure containerized deployments. Secrets Management: Familiarity with HashiCorp Vault, AWS Secrets Manager, or similar for secure key management. Programming/Scripting: Strong skills in Python, Bash, or Go for automation and tool development. Communication Skills: Excellent verbal and written communication skills in English to engage with local teams, global/regional SRE and DevOps teams, vendors, and the operation resilience project team. Ability to communicate technical issues clearly to non-technical stakeholders, including bank operations and compliance teams. Soft Skills: . click apply for full job details
Job Role: Field Service Engineer Location: Peterborough, Cambridgeshire Salary: £30,000-£45,000 (OTE 40K - 60K+) Hours: Monday-Friday 08.00-16.30 + Overtime Job Type: Full time, Permanent The Client: Interaction Technical have partnered with a direct manufacturer of plant machinery. Our client, who have been established for over 40 years, have reached a stage of growth where they are looking to onboard & train engineers from either a plant, HGV, Automotive or Agricultural background to the team. They offer a comprehensive training scheme alongside relative internal progression routes. The package: 30 days annual leave Overtime paid at an enhanced rate Christmas shut down 1 hour per shift lunch paid Van & fuel card Chiropractor private medical treatment scheme/ occupational health Pension scheme Tool allowance Company sick pay scheme Death in Service Scheme (4 x last P60) Private medical health (contributory) The Requirements: Previous experience working in the Plant,(essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (Essential) Experience working on engines would be advantageous Electrical and/or Mechanical fault finding, repair & service experience A desire to lead, manage and grow a team of your own Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (Essential) Full UK Drivers License The Responsibilities: Travel to client sites to perform maintenance and repair of plant machinery and equipment. Diagnose complex technical issues and troubleshoot mechanical, electrical, and hydraulic systems. Collaborate with clients to understand their specific requirements and provide expert recommendations. Conduct routine inspections and preventive maintenance to ensure optimal equipment performance. Offer training and support to clients' staff on machinery operation and maintenance best practices. Keep detailed records of service activities, parts used, and work completed for accurate reporting. Communicate effectively with the in-house engineering team to provide feedback and improve product performance. Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius via email on or INDTE Thank you for taking the time, we look forward to speaking in the near future. Job Role: Field Service Engineer Location: Peterborough, Cambridgeshire Salary: £30,000-£45,000 (OTE 40K - 60K+) Hours: Monday-Friday 08.00-16.30 + Overtime Job Type: Full time, Permanent The Client: Interaction Technical have partnered with a direct manufacturer of plant machinery. Our client, who have been established for over 40 years, have reached a stage of growth where they are looking to onboard & train engineers from either a plant, HGV, Automotive or Agricultural background to the team. They offer a comprehensive training scheme alongside relative internal progression routes. The package: 30 days annual leave Overtime paid at an enhanced rate Christmas shut down 1 hour per shift lunch paid Van & fuel card Chiropractor private medical treatment scheme/ occupational health Pension scheme Tool allowance Company sick pay scheme Death in Service Scheme (4 x last P60) Private medical health (contributory) The Requirements: Previous experience working in the Plant,(essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (Essential) Experience working on engines would be advantageous Electrical and/or Mechanical fault finding, repair & service experience A desire to lead, manage and grow a team of your own Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (Essential) Full UK Drivers License The Responsibilities: Travel to client sites to perform maintenance and repair of plant machinery and equipment. Diagnose complex technical issues and troubleshoot mechanical, electrical, and hydraulic systems. Collaborate with clients to understand their specific requirements and provide expert recommendations. Conduct routine inspections and preventive maintenance to ensure optimal equipment performance. Offer training and support to clients' staff on machinery operation and maintenance best practices. Keep detailed records of service activities, parts used, and work completed for accurate reporting. Communicate effectively with the in-house engineering team to provide feedback and improve product performance. Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius via email on or INDTE Thank you for taking the time, we look forward to speaking in the near future. JBRP1_UKTJ
Dec 11, 2025
Full time
Job Role: Field Service Engineer Location: Peterborough, Cambridgeshire Salary: £30,000-£45,000 (OTE 40K - 60K+) Hours: Monday-Friday 08.00-16.30 + Overtime Job Type: Full time, Permanent The Client: Interaction Technical have partnered with a direct manufacturer of plant machinery. Our client, who have been established for over 40 years, have reached a stage of growth where they are looking to onboard & train engineers from either a plant, HGV, Automotive or Agricultural background to the team. They offer a comprehensive training scheme alongside relative internal progression routes. The package: 30 days annual leave Overtime paid at an enhanced rate Christmas shut down 1 hour per shift lunch paid Van & fuel card Chiropractor private medical treatment scheme/ occupational health Pension scheme Tool allowance Company sick pay scheme Death in Service Scheme (4 x last P60) Private medical health (contributory) The Requirements: Previous experience working in the Plant,(essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (Essential) Experience working on engines would be advantageous Electrical and/or Mechanical fault finding, repair & service experience A desire to lead, manage and grow a team of your own Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (Essential) Full UK Drivers License The Responsibilities: Travel to client sites to perform maintenance and repair of plant machinery and equipment. Diagnose complex technical issues and troubleshoot mechanical, electrical, and hydraulic systems. Collaborate with clients to understand their specific requirements and provide expert recommendations. Conduct routine inspections and preventive maintenance to ensure optimal equipment performance. Offer training and support to clients' staff on machinery operation and maintenance best practices. Keep detailed records of service activities, parts used, and work completed for accurate reporting. Communicate effectively with the in-house engineering team to provide feedback and improve product performance. Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius via email on or INDTE Thank you for taking the time, we look forward to speaking in the near future. Job Role: Field Service Engineer Location: Peterborough, Cambridgeshire Salary: £30,000-£45,000 (OTE 40K - 60K+) Hours: Monday-Friday 08.00-16.30 + Overtime Job Type: Full time, Permanent The Client: Interaction Technical have partnered with a direct manufacturer of plant machinery. Our client, who have been established for over 40 years, have reached a stage of growth where they are looking to onboard & train engineers from either a plant, HGV, Automotive or Agricultural background to the team. They offer a comprehensive training scheme alongside relative internal progression routes. The package: 30 days annual leave Overtime paid at an enhanced rate Christmas shut down 1 hour per shift lunch paid Van & fuel card Chiropractor private medical treatment scheme/ occupational health Pension scheme Tool allowance Company sick pay scheme Death in Service Scheme (4 x last P60) Private medical health (contributory) The Requirements: Previous experience working in the Plant,(essential) Previous experience working with hydraulics, alongside mechanical and electrical capabilities (Essential) Experience working on engines would be advantageous Electrical and/or Mechanical fault finding, repair & service experience A desire to lead, manage and grow a team of your own Relevant qualifications NVQ or City and Guilds in mechanical/electrical engineering (Essential) Full UK Drivers License The Responsibilities: Travel to client sites to perform maintenance and repair of plant machinery and equipment. Diagnose complex technical issues and troubleshoot mechanical, electrical, and hydraulic systems. Collaborate with clients to understand their specific requirements and provide expert recommendations. Conduct routine inspections and preventive maintenance to ensure optimal equipment performance. Offer training and support to clients' staff on machinery operation and maintenance best practices. Keep detailed records of service activities, parts used, and work completed for accurate reporting. Communicate effectively with the in-house engineering team to provide feedback and improve product performance. Interaction Recruitment have specialist consultants across the majority of industries within the UK, including but not limited to, Finance & IT, Technical & Engineering, Industrial, Commercial and Hospitality. We offer both temporary and permanent support. For more information regarding the position or to discuss any other opportunities, you can reach Julius via email on or INDTE Thank you for taking the time, we look forward to speaking in the near future. JBRP1_UKTJ
Senior Ecologist Location: Cambridge Salary: £38,000 - £45,000+ DOE Pebble Recruitment are currently representing a well-established Environmental Consultancy, who are actively seeking an ambitious Ecologist ready for the next step in their career, or a Senior Ecologist to join their ever-growing team based in either of their Cambridge offices. Our client is growing rapidly and now provides a variety of services to clients. Their spike in recruitment stems from their glowing reputation within the industry, which has resulted in them having a healthy pipeline of both repeat and new business. An exciting time to join one of their two offices (and plans to add more)! Our client pride themselves on the quality of the services they offer, whilst prioritising both of their client's and employee's needs, well-being, and aspirations throughout the whole process. Their ethos also revolves around the sustainability of a project, putting this at the forefront of every project. The successful Senior Ecologist will work closely alongside the ecology team in the Cambridge office, assisting with protected species surveys. This is an excellent opportunity for an ambitious Ecologist to join an employee-focused company, that offers extensive career progression opportunities and exposure to a variety of projects. Senior Ecologist Position Overview Undertaking protected species surveys Helping to build tenders and create fee quotations Producing technical reports (PEA reports, BNG reports, protected species reports, etc) with the assistance of seniors where needed Managing small-medium-sized projects and some large-sized projects with assistance if needed Ecologist Position Requirements 5+ years of industry experience Degree in Ecology, Environmental Management, or a related field 1 protected species license (preferred) Hold a full UK driving license Extensive knowledge of UK wildlife legislation and the understanding of how to apply them correctly Chartered Institute of Ecology & Environmental Management is preferred Ecologist Position Remuneration Competitive salary, ranging between £28,000 - £40,000 depending on experience Generous pension scheme Hybrid working TOIL Progression and training opportunities - generous CPD budget Other benefits to be discussed at the interview stage If you are eager to seize this opportunity or wish to explore other roles, click "Apply Now" or get in touch with Tim Joannides at Pebble Recruitment.
Dec 11, 2025
Full time
Senior Ecologist Location: Cambridge Salary: £38,000 - £45,000+ DOE Pebble Recruitment are currently representing a well-established Environmental Consultancy, who are actively seeking an ambitious Ecologist ready for the next step in their career, or a Senior Ecologist to join their ever-growing team based in either of their Cambridge offices. Our client is growing rapidly and now provides a variety of services to clients. Their spike in recruitment stems from their glowing reputation within the industry, which has resulted in them having a healthy pipeline of both repeat and new business. An exciting time to join one of their two offices (and plans to add more)! Our client pride themselves on the quality of the services they offer, whilst prioritising both of their client's and employee's needs, well-being, and aspirations throughout the whole process. Their ethos also revolves around the sustainability of a project, putting this at the forefront of every project. The successful Senior Ecologist will work closely alongside the ecology team in the Cambridge office, assisting with protected species surveys. This is an excellent opportunity for an ambitious Ecologist to join an employee-focused company, that offers extensive career progression opportunities and exposure to a variety of projects. Senior Ecologist Position Overview Undertaking protected species surveys Helping to build tenders and create fee quotations Producing technical reports (PEA reports, BNG reports, protected species reports, etc) with the assistance of seniors where needed Managing small-medium-sized projects and some large-sized projects with assistance if needed Ecologist Position Requirements 5+ years of industry experience Degree in Ecology, Environmental Management, or a related field 1 protected species license (preferred) Hold a full UK driving license Extensive knowledge of UK wildlife legislation and the understanding of how to apply them correctly Chartered Institute of Ecology & Environmental Management is preferred Ecologist Position Remuneration Competitive salary, ranging between £28,000 - £40,000 depending on experience Generous pension scheme Hybrid working TOIL Progression and training opportunities - generous CPD budget Other benefits to be discussed at the interview stage If you are eager to seize this opportunity or wish to explore other roles, click "Apply Now" or get in touch with Tim Joannides at Pebble Recruitment.
FIELD SERVICE ENGINEER (GARAGE EQUIPMENT) Location: On the road within Plymouth, Devon, Cornwall and surrounding areas. Specialism: Equipment Servicing and Breakdowns Pay: £28,000 to £39,000 basic plus optional overtime worth potentially up to a further £10,000 p.a. Overview: our client are one of the largest garage equipment company in the country providing repair, maintenance, installation and sales click apply for full job details
Dec 11, 2025
Full time
FIELD SERVICE ENGINEER (GARAGE EQUIPMENT) Location: On the road within Plymouth, Devon, Cornwall and surrounding areas. Specialism: Equipment Servicing and Breakdowns Pay: £28,000 to £39,000 basic plus optional overtime worth potentially up to a further £10,000 p.a. Overview: our client are one of the largest garage equipment company in the country providing repair, maintenance, installation and sales click apply for full job details
Field Service Engineer (Mechanical) Covering East Yorkshire - Malton, York and Surrounding Areas £40,000 + Training + Progression + Pension (12%) + Bonus + 4 day week + Van (Door 2 Door) + Overtime (1.5x/2x) + Life Insurance + Healthcare Plan + Great Benefits! Are you a Time Served Engineer from a mechanical background, looking to join a market leading utilities provider offering a field-based role click apply for full job details
Dec 11, 2025
Full time
Field Service Engineer (Mechanical) Covering East Yorkshire - Malton, York and Surrounding Areas £40,000 + Training + Progression + Pension (12%) + Bonus + 4 day week + Van (Door 2 Door) + Overtime (1.5x/2x) + Life Insurance + Healthcare Plan + Great Benefits! Are you a Time Served Engineer from a mechanical background, looking to join a market leading utilities provider offering a field-based role click apply for full job details
Field Service Engineer (Medical Equipment) £35,000 + Bonus + Door-to-Door Pay + Overtime + 31 Days Holiday + Pension + Allowances + Company Van + Tools + Tech Package Aberdeenshire Are you a Field Service Engineer with mechanical or electrical skills looking for a role where every day brings technical variety, autonomy, and meaningful impact? Do you want to join a specialist healthcare engineering click apply for full job details
Dec 11, 2025
Full time
Field Service Engineer (Medical Equipment) £35,000 + Bonus + Door-to-Door Pay + Overtime + 31 Days Holiday + Pension + Allowances + Company Van + Tools + Tech Package Aberdeenshire Are you a Field Service Engineer with mechanical or electrical skills looking for a role where every day brings technical variety, autonomy, and meaningful impact? Do you want to join a specialist healthcare engineering click apply for full job details
Department Overview ING Wholesale Bank in the UK is a dynamic and challenging environment. The Information Technology department is accountable for IT services consumed not only by the UK but also other ING Wholesale Bank locations. The Financial Markets UK IT Area consists of approximately 50 engineers responsible for Application Development, Maintenance, and support across a range of products used by the Bank's Financial Markets business. The Financial Markets landscape is rapidly going through a process of digitization, adopting new financial markets specific technologies, and developing functionality to facilitate eTrading, meeting regulatory requirements and enhancing the Front Office user experience. We operate according to a Scrum Agile delivery process and are passionate about developing our engineering capability to ensure our services are delivered efficiently and securely. Main Duties and Responsibilities of Role You will work in the dynamic environment of the Global Tribe - Financial Markets & Group Treasury (FMGT) reporting locally to the UK Head of IT as part of the Tech Leadership Team. Managing & developing the Chapter Leads, Chapters and Squads in your Area, responsible IT delivery and IT-related decisions ensuring stability and reliability of the IT services provided. Through working with your squads, service providers and the wider FMGT tribe you will contribute to our goal to ensure a Safe and Compliant Bank. This will be achieved through governance, service management and adherence to the Bank's IT Risk Management Model delivering secure operations, regular control evidencing and testing. You will develop the Risk culture mindset amongst your Chapters. Planning and managing the budget & resources of the IT Area, proactively monitoring your own budget and aligning with your counterparts. Identifying and adopting applicable changes in the market with regards to innovation, time to market, procedures, processes, and methods to stay one step ahead. Ensuring a safe and compliant bank from an IT perspective (IT custodianship) by guaranteeing that all assets in scope comply with the risk management model. Working with peers and the Global Financial Markets & Group Treasury tribe to define and implement the IT strategy for Financial Markets and ensuring adoption of ING One Agile Way of Working, nurturing IT maturity and craftsmanship. Responsible for sourcing of the IT Area Financial Markets UK: steering on correct staffing and people development for the IT Area, both internal workforce & sourcing with partners, defining and optimizing sourcing strategy. Your day-to-day Act as an ambassador for the Agile way of working responsible for effective collaboration in your area and in the wider organization. You provide people oriented management and focus on growth of the Chapter leads and technical engineers. Encourage and coach Chapter Leads to continuously develop their capabilities and skill sets and that of their squads. Oversee overall IT maturity in chapters and drive continuous craftsmanship development in your area. Contribute to the IT strategy with proper IT Landscape for your area in line with the strategy to realize the purposes of the Tribe. Identify and adopt applicable changes in the market with regards to innovation, time to market, procedures, processes, and methods used in your area. Ensure a safe and compliant bank from an IT perspective. Manage the budget for your area, contracts, vendor relationships and act as IT Custodian for applications. Ensure stability and reliability of the IT Landscape (including the IT architecture of your IT assets). Career Potential ING is a global bank operating in the Wholesale and Retail Banking environments. The Tech organisation is also global and. In this role you will play a pivotal part in the strategy and delivery of critical IT Services and therefore opportunities are wide ranging. Candidate Profile Qualification/Education Essential: Degree level in a relevant academic field, or demonstratable practical experience in a relevant area. Desirable: Relevant qualifications in covering Financial Markets & associated technology, Agile delivery and development, Information Security & Risk Management. Experience/Knowledge Senior leader with a proven track record in successfully managing teams throughout the complete project lifecycle in an Agile organization with a focus on Service quality. Experience of IT Risk Management. Working understanding of Financial Services. Who are we looking for? You can lead and develop teams of highly skilled engineers. A clear communicator, able and willing to delegate and motivate. You're able to set a vision and manage conflict with integrity, fairness, and a positive attitude. You are a team player. Teamwork is core to the success of ING Engineers. Within the multidisciplinary teams in which you work, you can use arguments that appeal to the people taking part in the discussion and you present your arguments in measured doses at crucial moments, you influence higher management and different stakeholders. You are an Orange Code role model O You are always a step ahead O You take it on and make it happen O You help other be successful ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Dec 11, 2025
Full time
Department Overview ING Wholesale Bank in the UK is a dynamic and challenging environment. The Information Technology department is accountable for IT services consumed not only by the UK but also other ING Wholesale Bank locations. The Financial Markets UK IT Area consists of approximately 50 engineers responsible for Application Development, Maintenance, and support across a range of products used by the Bank's Financial Markets business. The Financial Markets landscape is rapidly going through a process of digitization, adopting new financial markets specific technologies, and developing functionality to facilitate eTrading, meeting regulatory requirements and enhancing the Front Office user experience. We operate according to a Scrum Agile delivery process and are passionate about developing our engineering capability to ensure our services are delivered efficiently and securely. Main Duties and Responsibilities of Role You will work in the dynamic environment of the Global Tribe - Financial Markets & Group Treasury (FMGT) reporting locally to the UK Head of IT as part of the Tech Leadership Team. Managing & developing the Chapter Leads, Chapters and Squads in your Area, responsible IT delivery and IT-related decisions ensuring stability and reliability of the IT services provided. Through working with your squads, service providers and the wider FMGT tribe you will contribute to our goal to ensure a Safe and Compliant Bank. This will be achieved through governance, service management and adherence to the Bank's IT Risk Management Model delivering secure operations, regular control evidencing and testing. You will develop the Risk culture mindset amongst your Chapters. Planning and managing the budget & resources of the IT Area, proactively monitoring your own budget and aligning with your counterparts. Identifying and adopting applicable changes in the market with regards to innovation, time to market, procedures, processes, and methods to stay one step ahead. Ensuring a safe and compliant bank from an IT perspective (IT custodianship) by guaranteeing that all assets in scope comply with the risk management model. Working with peers and the Global Financial Markets & Group Treasury tribe to define and implement the IT strategy for Financial Markets and ensuring adoption of ING One Agile Way of Working, nurturing IT maturity and craftsmanship. Responsible for sourcing of the IT Area Financial Markets UK: steering on correct staffing and people development for the IT Area, both internal workforce & sourcing with partners, defining and optimizing sourcing strategy. Your day-to-day Act as an ambassador for the Agile way of working responsible for effective collaboration in your area and in the wider organization. You provide people oriented management and focus on growth of the Chapter leads and technical engineers. Encourage and coach Chapter Leads to continuously develop their capabilities and skill sets and that of their squads. Oversee overall IT maturity in chapters and drive continuous craftsmanship development in your area. Contribute to the IT strategy with proper IT Landscape for your area in line with the strategy to realize the purposes of the Tribe. Identify and adopt applicable changes in the market with regards to innovation, time to market, procedures, processes, and methods used in your area. Ensure a safe and compliant bank from an IT perspective. Manage the budget for your area, contracts, vendor relationships and act as IT Custodian for applications. Ensure stability and reliability of the IT Landscape (including the IT architecture of your IT assets). Career Potential ING is a global bank operating in the Wholesale and Retail Banking environments. The Tech organisation is also global and. In this role you will play a pivotal part in the strategy and delivery of critical IT Services and therefore opportunities are wide ranging. Candidate Profile Qualification/Education Essential: Degree level in a relevant academic field, or demonstratable practical experience in a relevant area. Desirable: Relevant qualifications in covering Financial Markets & associated technology, Agile delivery and development, Information Security & Risk Management. Experience/Knowledge Senior leader with a proven track record in successfully managing teams throughout the complete project lifecycle in an Agile organization with a focus on Service quality. Experience of IT Risk Management. Working understanding of Financial Services. Who are we looking for? You can lead and develop teams of highly skilled engineers. A clear communicator, able and willing to delegate and motivate. You're able to set a vision and manage conflict with integrity, fairness, and a positive attitude. You are a team player. Teamwork is core to the success of ING Engineers. Within the multidisciplinary teams in which you work, you can use arguments that appeal to the people taking part in the discussion and you present your arguments in measured doses at crucial moments, you influence higher management and different stakeholders. You are an Orange Code role model O You are always a step ahead O You take it on and make it happen O You help other be successful ING Privacy Statement In order to operate ING's recruitment process, we will collect and store personal data you provide. Please request the privacy statement should you wish to understand how ING UK uses and protects this information and visit our website for more information.
Field Sales Engineer - Spraying Machinery Location: South East Region (Lincoln - Hastings) Ideally Cambridge, Bishops Stortford, or Kent Salary: Up to £50,000 + Bonus & Commission (circa £10k+ OTE) Package: VW car/van, private healthcare, pension (8% & 4%), 20 days holiday + stats (rising with service) We're working with a well-established manufacturer of specialist spraying machinery who are loo
Dec 11, 2025
Full time
Field Sales Engineer - Spraying Machinery Location: South East Region (Lincoln - Hastings) Ideally Cambridge, Bishops Stortford, or Kent Salary: Up to £50,000 + Bonus & Commission (circa £10k+ OTE) Package: VW car/van, private healthcare, pension (8% & 4%), 20 days holiday + stats (rising with service) We're working with a well-established manufacturer of specialist spraying machinery who are loo
Field Engineer (Amusements & Gaming) - Berkshire / Surrey / Hampshire - Up to £35,000 + Van (personal use) + Overtime Take your career to the next level with a world-renowned name in interactive entertainment, supporting the maintenance and installation of industry-leading amusement equipment across the South. Are you An experienced field engineer with hands-on exposure to arcade, vending or gaming
Dec 11, 2025
Full time
Field Engineer (Amusements & Gaming) - Berkshire / Surrey / Hampshire - Up to £35,000 + Van (personal use) + Overtime Take your career to the next level with a world-renowned name in interactive entertainment, supporting the maintenance and installation of industry-leading amusement equipment across the South. Are you An experienced field engineer with hands-on exposure to arcade, vending or gaming
Job Title: Applications Engineer Location: Cirencester Salary: £32,000 £40,000 (£40,000 £50,000 OTE) Contract: Permanent Role Overview Applications Engineer Are you a technically minded Engineer who enjoys supporting customers, building strong relationships, and spotting new commercial opportunities? Our client, a highly regarded engineering organisation based in Cirencester, is looking for an Applications Sales Engineer professional to join their expanding team. In this role, you'll take ownership of a defined customer region, acting as their main internal point of contact while working closely with Area Sales Managers, engineering teams, and other commercial colleagues. It s a great opportunity for someone who thrives at the intersection of customer service, technical understanding, and sales development. Key Responsibilities Applications Engineer Oversee all sales activity within your assigned geographical area, while supporting the wider sales team where needed. Act as the primary internal contact for customers, ensuring a smooth, responsive, and personable service. Manage incoming enquiries, prepare quotations, process orders, and handle customer issues efficiently. Produce supporting documentation and keep all relevant departments up to date with customer developments. Collaborate with the commercial team to resolve technical discrepancies across customer orders. Follow up on quotations and actively seek out new opportunities, including value-added and NCD sales. Build your understanding of products, applications, markets, and competitors to improve sales outcomes. Share successful application insights to help drive wider commercial performance. Offer technical and commercial support to customers and internal teams when required. Champion products and solutions to help grow the profitability and performance of your account base. Work with Engineering and Systems teams to deliver effective application-based solutions. Attend customer visits, product demos, and exhibitions alongside Account Managers. Maintain accurate and up-to-date sales and project data within the CRM system. Key Experience & Qualifications Applications Engineer Apprenticeship in a Mechanical Engineering, or a similar technical field. Proven experience or keen to learn in sales, business development, or marketing ideally within process automation or control. Strong communication skills with a genuine commitment to excellent customer service. Confident multitasker with strong organisational abilities. Proactive, team-oriented, and commercially aware. Benefits Applications Engineer Hybrid working: 3 days in the office, 2 days from home (Wednesdays are mandatory office days). Company Pension scheme starting at 8%. 33 days annual leave including bank holidays. 4x salary Death in Service. For more information on this role, please contact Ben Dawson on (phone number removed) or send copy of your CV to (url removed) For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Dec 11, 2025
Full time
Job Title: Applications Engineer Location: Cirencester Salary: £32,000 £40,000 (£40,000 £50,000 OTE) Contract: Permanent Role Overview Applications Engineer Are you a technically minded Engineer who enjoys supporting customers, building strong relationships, and spotting new commercial opportunities? Our client, a highly regarded engineering organisation based in Cirencester, is looking for an Applications Sales Engineer professional to join their expanding team. In this role, you'll take ownership of a defined customer region, acting as their main internal point of contact while working closely with Area Sales Managers, engineering teams, and other commercial colleagues. It s a great opportunity for someone who thrives at the intersection of customer service, technical understanding, and sales development. Key Responsibilities Applications Engineer Oversee all sales activity within your assigned geographical area, while supporting the wider sales team where needed. Act as the primary internal contact for customers, ensuring a smooth, responsive, and personable service. Manage incoming enquiries, prepare quotations, process orders, and handle customer issues efficiently. Produce supporting documentation and keep all relevant departments up to date with customer developments. Collaborate with the commercial team to resolve technical discrepancies across customer orders. Follow up on quotations and actively seek out new opportunities, including value-added and NCD sales. Build your understanding of products, applications, markets, and competitors to improve sales outcomes. Share successful application insights to help drive wider commercial performance. Offer technical and commercial support to customers and internal teams when required. Champion products and solutions to help grow the profitability and performance of your account base. Work with Engineering and Systems teams to deliver effective application-based solutions. Attend customer visits, product demos, and exhibitions alongside Account Managers. Maintain accurate and up-to-date sales and project data within the CRM system. Key Experience & Qualifications Applications Engineer Apprenticeship in a Mechanical Engineering, or a similar technical field. Proven experience or keen to learn in sales, business development, or marketing ideally within process automation or control. Strong communication skills with a genuine commitment to excellent customer service. Confident multitasker with strong organisational abilities. Proactive, team-oriented, and commercially aware. Benefits Applications Engineer Hybrid working: 3 days in the office, 2 days from home (Wednesdays are mandatory office days). Company Pension scheme starting at 8%. 33 days annual leave including bank holidays. 4x salary Death in Service. For more information on this role, please contact Ben Dawson on (phone number removed) or send copy of your CV to (url removed) For details of other opportunities available within your chosen field please visit our website (url removed) Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors. Omega is an employment agency specialising in opportunities at all levels within the Engineering, Manufacturing, Aerospace, Automotive, Electronics, Defence, Scientific, Energy & Renewables and Tech sectors.
Field Engineer (Amusements & Gaming) - Berkshire / Surrey / Hampshire - Up to £35,000 + Van (personal use) + Overtime Take your career to the next level with a world-renowned name in interactive entertainment, supporting the maintenance and installation of industry-leading amusement equipment across the South. Are you An experienced field engineer with hands-on exposure to arcade, vending or gaming
Dec 11, 2025
Full time
Field Engineer (Amusements & Gaming) - Berkshire / Surrey / Hampshire - Up to £35,000 + Van (personal use) + Overtime Take your career to the next level with a world-renowned name in interactive entertainment, supporting the maintenance and installation of industry-leading amusement equipment across the South. Are you An experienced field engineer with hands-on exposure to arcade, vending or gaming
We are seeking an Engineering Stores Administrator (Maternity Cover) to join a reputable company in the food manufacturing industry based in Coventry. This role involves overseeing the management of engineering stock and supporting the engineering department with administrative tasks. Client Details The employer is a well-established organisation within the retail industry, known for its commitment to operational excellence. As a medium-sized company, they focus on delivering high-quality products and services while maintaining a professional and structured work environment. Description Manage and maintain accurate records of engineering stock inventory. Ensure timely procurement of necessary supplies and materials for the engineering team. Organise and oversee stock checks and audits to ensure accuracy and compliance. Provide administrative support to the engineering department, including documentation and reporting tasks. Coordinate with suppliers to ensure timely delivery of goods and resolve any issues. Monitor stock levels to prevent shortages and optimise inventory management. Maintain a clean and organised stores environment, adhering to health and safety standards. Assist with other engineering-related tasks as needed to support the team. Monday - Friday 08:30 - 17:00 Profile A successful Engineering Stores Admin should have: Previous experience in an administrative or stock management role, preferably within the engineering or manufacturing field. Strong organisational skills with the ability to manage multiple tasks effectively. Proficiency in stock management systems and basic computer applications. Attention to detail and a commitment to maintaining accurate records. Good communication skills to liaise with suppliers and internal teams efficiently. A proactive approach to problem-solving and improving processes. A positive attitude and the ability to work well in a team environment. Job Offer 33,000/annum FTC position with opportunities for professional growth. Supportive work environment within the retail industry. Convenient location in Coventry with accessible transport links. Additional benefits to be disclosed upon application.
Dec 11, 2025
Full time
We are seeking an Engineering Stores Administrator (Maternity Cover) to join a reputable company in the food manufacturing industry based in Coventry. This role involves overseeing the management of engineering stock and supporting the engineering department with administrative tasks. Client Details The employer is a well-established organisation within the retail industry, known for its commitment to operational excellence. As a medium-sized company, they focus on delivering high-quality products and services while maintaining a professional and structured work environment. Description Manage and maintain accurate records of engineering stock inventory. Ensure timely procurement of necessary supplies and materials for the engineering team. Organise and oversee stock checks and audits to ensure accuracy and compliance. Provide administrative support to the engineering department, including documentation and reporting tasks. Coordinate with suppliers to ensure timely delivery of goods and resolve any issues. Monitor stock levels to prevent shortages and optimise inventory management. Maintain a clean and organised stores environment, adhering to health and safety standards. Assist with other engineering-related tasks as needed to support the team. Monday - Friday 08:30 - 17:00 Profile A successful Engineering Stores Admin should have: Previous experience in an administrative or stock management role, preferably within the engineering or manufacturing field. Strong organisational skills with the ability to manage multiple tasks effectively. Proficiency in stock management systems and basic computer applications. Attention to detail and a commitment to maintaining accurate records. Good communication skills to liaise with suppliers and internal teams efficiently. A proactive approach to problem-solving and improving processes. A positive attitude and the ability to work well in a team environment. Job Offer 33,000/annum FTC position with opportunities for professional growth. Supportive work environment within the retail industry. Convenient location in Coventry with accessible transport links. Additional benefits to be disclosed upon application.
Palantir Technical Architect £Up to £110,000 GBP Onsite WORKING Location: Bristol; Gloucester; Cardiff; Plymouth; Belfast; Edinburgh; Glasgow; Manchester; Liverpool; Leeds; Sheffield; Norwich; , Bristol, South West - United Kingdom Type: Permanent Client: Join a world-class organisation where your work supports the UK's most critical Defence, Healthcare, and Public Sector programmes. Our client has been recognised as a Times Top 100 Company for 7 years in a row, delivering impact through technology, transformation, and consulting, underpinned by a culture of innovation, collaboration, and integrity. As a Technical Architect, you will lead the design and delivery of modern data-driven solutions, ensuring high-quality integration and performance across distributed systems. Our client works on the UK's most Mission-Critical Defence Projects where you'll work alongside talented colleagues in engineering, testing, consulting, product management, and security to build scalable, secure, and high-performing platforms. You will also contribute to technical decisions, mentor junior engineers, and help foster an inclusive, collaborative culture within the data and architecture community. Our client invests in cutting-edge tools, learning opportunities, and professional development, empowering teams to grow and thrive. Flexible and hybrid working arrangements are supported, alongside a strong focus on wellbeing. Take the opportunity to do meaningful work, shape the data platforms that underpin the nation's most important services, and build long-lasting professional relationships in a culture that genuinely values your growth. This role is perfect for a Technical Architect seeking real impact, career progression, and the chance to work on the most bespoke defence projects in the UK. You'll have the opportunity to: • Successfully implement functional and non-functional technical designs. • Collaborate closely with customer architects to define solution standards, effort estimates, and technical implications. • Set technical standards and ensure they are upheld by engineering teams. • Manage and estimate delivery timelines for complex technical components. • Contribute to or lead technical solution design during pre-sales cycles. • Mentor, coach, and guide team members while shaping the wider data and analytics capability. • Make a meaningful contribution to the data analysis community and technical direction of key programmes. Key Requirements: • Experience owning the technical architecture for a component, subsystem, or product (e.g., data ingestion or streaming). • Strong client interaction skills with the ability to present technical decisions to non-technical audiences. • Experience applying design patterns, development standards, and operational readiness practices. • Proven experience designing, building, and productionising distributed, data-intensive applications. • Proficient in Java, Scala, or Python, with comfort across multiple programming paradigms. • Experience deploying contemporary data stores (object, document, key-value, search, RDBMS, graph). • Experience with AWS, Azure, GCP, or Databricks data-processing platforms. • Comfortable with data integration techniques such as messaging, queuing, CDC, or data virtualisation. Desirable: • Understanding of Data Warehouse techniques. • Contributions to engineering or data communities. • Cloud certifications (AWS/Azure/GCP) in data services. • Experience driving continuous improvement and modern data best practices. Benefits: • Competitive Bonus • Private Medical Cover • Company Share Plan • Generous Holiday Package (Ability to Buy and Sell) • Training and Development • Comprehensive Pension Package Reference: AMC/AON/Palantir JBRP1_UKTJ
Dec 11, 2025
Full time
Palantir Technical Architect £Up to £110,000 GBP Onsite WORKING Location: Bristol; Gloucester; Cardiff; Plymouth; Belfast; Edinburgh; Glasgow; Manchester; Liverpool; Leeds; Sheffield; Norwich; , Bristol, South West - United Kingdom Type: Permanent Client: Join a world-class organisation where your work supports the UK's most critical Defence, Healthcare, and Public Sector programmes. Our client has been recognised as a Times Top 100 Company for 7 years in a row, delivering impact through technology, transformation, and consulting, underpinned by a culture of innovation, collaboration, and integrity. As a Technical Architect, you will lead the design and delivery of modern data-driven solutions, ensuring high-quality integration and performance across distributed systems. Our client works on the UK's most Mission-Critical Defence Projects where you'll work alongside talented colleagues in engineering, testing, consulting, product management, and security to build scalable, secure, and high-performing platforms. You will also contribute to technical decisions, mentor junior engineers, and help foster an inclusive, collaborative culture within the data and architecture community. Our client invests in cutting-edge tools, learning opportunities, and professional development, empowering teams to grow and thrive. Flexible and hybrid working arrangements are supported, alongside a strong focus on wellbeing. Take the opportunity to do meaningful work, shape the data platforms that underpin the nation's most important services, and build long-lasting professional relationships in a culture that genuinely values your growth. This role is perfect for a Technical Architect seeking real impact, career progression, and the chance to work on the most bespoke defence projects in the UK. You'll have the opportunity to: • Successfully implement functional and non-functional technical designs. • Collaborate closely with customer architects to define solution standards, effort estimates, and technical implications. • Set technical standards and ensure they are upheld by engineering teams. • Manage and estimate delivery timelines for complex technical components. • Contribute to or lead technical solution design during pre-sales cycles. • Mentor, coach, and guide team members while shaping the wider data and analytics capability. • Make a meaningful contribution to the data analysis community and technical direction of key programmes. Key Requirements: • Experience owning the technical architecture for a component, subsystem, or product (e.g., data ingestion or streaming). • Strong client interaction skills with the ability to present technical decisions to non-technical audiences. • Experience applying design patterns, development standards, and operational readiness practices. • Proven experience designing, building, and productionising distributed, data-intensive applications. • Proficient in Java, Scala, or Python, with comfort across multiple programming paradigms. • Experience deploying contemporary data stores (object, document, key-value, search, RDBMS, graph). • Experience with AWS, Azure, GCP, or Databricks data-processing platforms. • Comfortable with data integration techniques such as messaging, queuing, CDC, or data virtualisation. Desirable: • Understanding of Data Warehouse techniques. • Contributions to engineering or data communities. • Cloud certifications (AWS/Azure/GCP) in data services. • Experience driving continuous improvement and modern data best practices. Benefits: • Competitive Bonus • Private Medical Cover • Company Share Plan • Generous Holiday Package (Ability to Buy and Sell) • Training and Development • Comprehensive Pension Package Reference: AMC/AON/Palantir JBRP1_UKTJ
Field Engineer (Amusements & Gaming) - Berkshire / Surrey / Hampshire - Up to £35,000 + Van (personal use) + Overtime Take your career to the next level with a world-renowned name in interactive entertainment, supporting the maintenance and installation of industry-leading amusement equipment across the South. Are you An experienced field engineer with hands-on exposure to arcade, vending or gaming
Dec 11, 2025
Full time
Field Engineer (Amusements & Gaming) - Berkshire / Surrey / Hampshire - Up to £35,000 + Van (personal use) + Overtime Take your career to the next level with a world-renowned name in interactive entertainment, supporting the maintenance and installation of industry-leading amusement equipment across the South. Are you An experienced field engineer with hands-on exposure to arcade, vending or gaming
Who are we? IOG, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers. What the role involves: As a Senior Product Owner, you will independently own a product domain and lead the end to end delivery of high impact features and platforms. The role converts strategy into validated outcomes by defining problems, shaping solutions with engineering and design, sequencing work across one or more teams, and measuring value delivered to users, especially developers and ecosystem partners. The Senior PO mentors other POs, raises delivery quality, and is accountable for domain level outcomes, not just feature output. Domain Strategy & Outcome Ownership Translate portfolio strategy into a domain roadmap, value hypotheses, and success metrics. Maintain an outcomes oriented backlog with clear acceptance criteria and Definition of Done. Manage technical debt, platform health, and non functionals (performance, security, reliability). Execution & Delivery Leadership Lead backlog refinement, sprint planning, and release planning across one or more teams. Orchestrate dependencies with adjacent domains (APIs, data, wallets, infra). Run continuous discovery and phased rollouts; ensure measurable value delivery. Mentoring & Capability Uplift Mentor P3 Product Owners/Analysts through structured 1:1s, shadowing, and feedback on PRDs/specs. Establish PO best practices (templates, decision logs, acceptance criteria standards) and coach teams to adopt them. Partner with Engineering Leads to develop PO/PM career paths and learning plans; contribute to calibration and hiring. User, Developer & Market Insight Operate systematic feedback loops with developers, node operators, partners, and internal users. Validate direction via interviews, telemetry, and market scans; capture decisions in PRDs/specs. Cross Functional Collaboration Co design solution options and risk treatment with Engineering Leads/Architects. Coordinate with Product Marketing and DevRel on docs, release notes, and adoption plays; ensure launch readiness. Contribute to quarterly planning; surface capacity needs, trade offs, and investment cases. Quality, Risk & Compliance Ensure traceable requirements, testability, and documentation quality (APIs, migration guides, runbooks). Track delivery health (flow metrics) and product health (SLIs/SLOs); manage risks/incidents to closure. Who you are: Typically 6-8+ years in software product roles with 2-3 years owning a complex domain or platform. Proven end to end delivery across the full product lifecycle (discovery PRD/spec release adoption/iteration) in an Agile environment. Technical background sufficient to collaborate on architecture, APIs, and data flows (e.g., reading code, reviewing API designs, assessing trade offs). Experience with blockchain/distributed systems or developer platforms (e.g., nodes, wallets, SDKs, APIs), including performance, reliability, and security considerations. Hands on use of Agile tooling (Jira, GitHub) and telemetry/analytics (e.g., Grafana/Prometheus, OpenTelemetry, Amplitude/GA) to drive decisions. Strong written communication (clear PRDs/specs, decision logs) and stakeholder management across engineering, security, DevRel, and commercial teams. Demonstrated mentoring/coaching of Product Owners; contributes to practice standards and hiring/calibration. BSc in Computer Science, Engineering, or related field, or equivalent practical experience. Domain ownership: Drives a product domain to OKRs and measurable outcomes. Execution leadership: Orchestrates delivery across multiple teams; improves flow and predictability. Technical fluency: Debates architecture/APIs; turns constraints into product choices. Prioritization & judgment: Clear, evidence based cut lines and trade offs. Strategic alignment: Sequences bets to de risk and advance portfolio strategy. Developer/user empathy: Clean interfaces, docs, and migrations; faster time to first success. Evidence led discovery: Interviews, experiments, telemetry decisive backlog changes. Stakeholder influence: Aligns Eng Leads/Architects/PMM; resolves conflicts fast. Risk & quality: Bakes in SLIs/SLOs; manages debt/incidents with solid acceptance criteria. Mentoring & practice: Coaches ; uplifts templates, standards, and review quality. Remote work Laptop reimbursement New starter package to buy hardware essentials (headphones, monitor, etc) Learning & Development opportunities Competitive PTO At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 11, 2025
Full time
Who are we? IOG, is a technology company focused on Blockchain research and development. We are renowned for our scientific approach to blockchain development, emphasizing peer reviewed research and formal methods to ensure security, scalability, and sustainability. Our projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally. We invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within our teams, our products and services are designed for people to be fearless, to be changemakers. What the role involves: As a Senior Product Owner, you will independently own a product domain and lead the end to end delivery of high impact features and platforms. The role converts strategy into validated outcomes by defining problems, shaping solutions with engineering and design, sequencing work across one or more teams, and measuring value delivered to users, especially developers and ecosystem partners. The Senior PO mentors other POs, raises delivery quality, and is accountable for domain level outcomes, not just feature output. Domain Strategy & Outcome Ownership Translate portfolio strategy into a domain roadmap, value hypotheses, and success metrics. Maintain an outcomes oriented backlog with clear acceptance criteria and Definition of Done. Manage technical debt, platform health, and non functionals (performance, security, reliability). Execution & Delivery Leadership Lead backlog refinement, sprint planning, and release planning across one or more teams. Orchestrate dependencies with adjacent domains (APIs, data, wallets, infra). Run continuous discovery and phased rollouts; ensure measurable value delivery. Mentoring & Capability Uplift Mentor P3 Product Owners/Analysts through structured 1:1s, shadowing, and feedback on PRDs/specs. Establish PO best practices (templates, decision logs, acceptance criteria standards) and coach teams to adopt them. Partner with Engineering Leads to develop PO/PM career paths and learning plans; contribute to calibration and hiring. User, Developer & Market Insight Operate systematic feedback loops with developers, node operators, partners, and internal users. Validate direction via interviews, telemetry, and market scans; capture decisions in PRDs/specs. Cross Functional Collaboration Co design solution options and risk treatment with Engineering Leads/Architects. Coordinate with Product Marketing and DevRel on docs, release notes, and adoption plays; ensure launch readiness. Contribute to quarterly planning; surface capacity needs, trade offs, and investment cases. Quality, Risk & Compliance Ensure traceable requirements, testability, and documentation quality (APIs, migration guides, runbooks). Track delivery health (flow metrics) and product health (SLIs/SLOs); manage risks/incidents to closure. Who you are: Typically 6-8+ years in software product roles with 2-3 years owning a complex domain or platform. Proven end to end delivery across the full product lifecycle (discovery PRD/spec release adoption/iteration) in an Agile environment. Technical background sufficient to collaborate on architecture, APIs, and data flows (e.g., reading code, reviewing API designs, assessing trade offs). Experience with blockchain/distributed systems or developer platforms (e.g., nodes, wallets, SDKs, APIs), including performance, reliability, and security considerations. Hands on use of Agile tooling (Jira, GitHub) and telemetry/analytics (e.g., Grafana/Prometheus, OpenTelemetry, Amplitude/GA) to drive decisions. Strong written communication (clear PRDs/specs, decision logs) and stakeholder management across engineering, security, DevRel, and commercial teams. Demonstrated mentoring/coaching of Product Owners; contributes to practice standards and hiring/calibration. BSc in Computer Science, Engineering, or related field, or equivalent practical experience. Domain ownership: Drives a product domain to OKRs and measurable outcomes. Execution leadership: Orchestrates delivery across multiple teams; improves flow and predictability. Technical fluency: Debates architecture/APIs; turns constraints into product choices. Prioritization & judgment: Clear, evidence based cut lines and trade offs. Strategic alignment: Sequences bets to de risk and advance portfolio strategy. Developer/user empathy: Clean interfaces, docs, and migrations; faster time to first success. Evidence led discovery: Interviews, experiments, telemetry decisive backlog changes. Stakeholder influence: Aligns Eng Leads/Architects/PMM; resolves conflicts fast. Risk & quality: Bakes in SLIs/SLOs; manages debt/incidents with solid acceptance criteria. Mentoring & practice: Coaches ; uplifts templates, standards, and review quality. Remote work Laptop reimbursement New starter package to buy hardware essentials (headphones, monitor, etc) Learning & Development opportunities Competitive PTO At IOG, we value diversity and always treat all employees and job applicants based on merit, qualifications, competence, and talent. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.