Job Title: Head of Engineering Location: Hampshire Salary: 70,000 - 95,000 per annum + bonus Employment Type: Permanent, Full-Time Working Hours: 37.5 hours/week, Monday to Friday, hybrid working arrangements Security Clearance: BPSS required About the Role: We are seeking an experienced and dynamic Head of Engineering to lead and shape our Technical Services function. Reporting directly to the COO, you will manage a multi-disciplinary team of 6-8 engineers and oversee the successful delivery of engineering projects, product development, and technical support. This is a hands-on leadership role that combines strategic direction with operational oversight, ensuring high-quality outputs and customer satisfaction. Key Responsibilities: Lead and manage multi-disciplinary engineering teams across mechanical, electrical, electronics, and software disciplines. Oversee product design, development, and NPI/NPD processes, ensuring compliance with regulatory and industry standards. Manage project delivery, resource planning, budgeting, and technical oversight for multiple concurrent projects. Develop, implement, and maintain structured processes aligned to ISO9001 standards. Act as the technical authority for solutions, providing subject matter expertise and design approvals. Collaborate with Sales, Operations, Finance, IT, and HR to support business objectives. Prepare and review technical proposals, business cases, and product lifecycle planning. Mentor and develop team members, fostering a positive, high-performing culture. Requirements: Proven experience (5+ years) in senior engineering management with people leadership responsibility. Strong track record in managing multi-disciplinary technical teams and budgets. Experience in customer-facing, consultative technical roles within industrial or B2B markets. Knowledge of product compliance, certification standards, and design for harsh environments. Competent in project and process management, including ISO9001-based systems. Excellent communication, negotiation, and stakeholder management skills. Degree or equivalent in Mechanical, Electro-Mechanical, or related engineering discipline. Ability to travel partially for customer and supplier visits. Full UK driving license and eligibility to work in the UK. Desirable: Experience in Defence, Medical, Transport, Automation, Energy, or Communications sectors. Professional engineering membership (e.g., IET, IMechE) and Lean/Six Sigma qualifications. Proven experience in innovation, NPD, and commercial product strategy. Benefits: Competitive salary plus annual performance bonus (5-10%) 25 days holiday + Bank Holidays (up to 8 additional days service-related) Pension scheme (salary sacrifice, employer contribution 4-7%) Enhanced maternity/paternity pay, life assurance, and health cash plan Cycle to Work and EV schemes Free onsite parking with electric charging points, company events, and hybrid working options Why Join Us: This is a fantastic opportunity for an ambitious engineering leader to make a tangible impact on a growing business. You will have full ownership of your function, the ability to shape processes, mentor a talented team, and drive innovation across multiple sectors. Application: Interested candidates should apply with a CV and cover letter outlining relevant experience and leadership achievements.
Dec 11, 2025
Full time
Job Title: Head of Engineering Location: Hampshire Salary: 70,000 - 95,000 per annum + bonus Employment Type: Permanent, Full-Time Working Hours: 37.5 hours/week, Monday to Friday, hybrid working arrangements Security Clearance: BPSS required About the Role: We are seeking an experienced and dynamic Head of Engineering to lead and shape our Technical Services function. Reporting directly to the COO, you will manage a multi-disciplinary team of 6-8 engineers and oversee the successful delivery of engineering projects, product development, and technical support. This is a hands-on leadership role that combines strategic direction with operational oversight, ensuring high-quality outputs and customer satisfaction. Key Responsibilities: Lead and manage multi-disciplinary engineering teams across mechanical, electrical, electronics, and software disciplines. Oversee product design, development, and NPI/NPD processes, ensuring compliance with regulatory and industry standards. Manage project delivery, resource planning, budgeting, and technical oversight for multiple concurrent projects. Develop, implement, and maintain structured processes aligned to ISO9001 standards. Act as the technical authority for solutions, providing subject matter expertise and design approvals. Collaborate with Sales, Operations, Finance, IT, and HR to support business objectives. Prepare and review technical proposals, business cases, and product lifecycle planning. Mentor and develop team members, fostering a positive, high-performing culture. Requirements: Proven experience (5+ years) in senior engineering management with people leadership responsibility. Strong track record in managing multi-disciplinary technical teams and budgets. Experience in customer-facing, consultative technical roles within industrial or B2B markets. Knowledge of product compliance, certification standards, and design for harsh environments. Competent in project and process management, including ISO9001-based systems. Excellent communication, negotiation, and stakeholder management skills. Degree or equivalent in Mechanical, Electro-Mechanical, or related engineering discipline. Ability to travel partially for customer and supplier visits. Full UK driving license and eligibility to work in the UK. Desirable: Experience in Defence, Medical, Transport, Automation, Energy, or Communications sectors. Professional engineering membership (e.g., IET, IMechE) and Lean/Six Sigma qualifications. Proven experience in innovation, NPD, and commercial product strategy. Benefits: Competitive salary plus annual performance bonus (5-10%) 25 days holiday + Bank Holidays (up to 8 additional days service-related) Pension scheme (salary sacrifice, employer contribution 4-7%) Enhanced maternity/paternity pay, life assurance, and health cash plan Cycle to Work and EV schemes Free onsite parking with electric charging points, company events, and hybrid working options Why Join Us: This is a fantastic opportunity for an ambitious engineering leader to make a tangible impact on a growing business. You will have full ownership of your function, the ability to shape processes, mentor a talented team, and drive innovation across multiple sectors. Application: Interested candidates should apply with a CV and cover letter outlining relevant experience and leadership achievements.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical outsourcing will manage the clinical trial outsourcing for Jazz Pharmaceuticals' clinical development programs across clinical study phases pre- and post-authorization. Under the direction of the Associate Director, Clinical Outsourcing s/he is responsible for the vendor evaluation and selection, contract negotiation and maintenance, and financial management processes in support of Jazz' clinical studies. Essential Functions Assist Associate Director and senior leadership in the management of the outsourcing, vendor selection and clinical contracts process Generate RFIs, RFPs, and contract templates Negotiate and maintain clinical development contracts, including vendor CDAs, MSAs investigator meeting agreements, Statements of Works for external clinical service providers, consultant agreements and specialty vendor contracts Oversee CRO/FSP activities in regard to CDAs, vendor Statements of Work and clinical site agreements Submit purchase requisitions and manage contract approvals through Jazz's S2P system Interface with cross-functional teams, including legal, procurement, compliance and clinical operations functions in selection and management of vendors and study sites Manage selection process and develop strong relationships with vendors in conjunction with cross-functional teams Organize bid defense meetings as required Develop and maintain tracking tools (spreadsheets, databases, etc.), Attend team meetings as appropriate, represent Clinical outsourcing on cross-functional clinical trial working group meetings. Assist in the monthly accrual process and financial reporting for projects Assist Director with departmental process improvements as needed Work in collaboration with Compliance on FMV; May help train individual contributor/professional employees Required Knowledge, Skills, and Abilities Bachelor's degree with three years of clinical outsourcing experience Excellent verbal, written and interpersonal communication skills in a dynamic and growing organization Experience generating RFPs, RFIs, and study budget/contract templates Proven track record negotiating contracts and budgets with both U.S. and international vendors In-depth knowledge of compliance and legal issues related to the conduct of clinical trials phase 1 - 3. Experience with post authorization phase 4 preferred. Experience managing CROs, central laboratories, and other clinical study vendors, including trial sites a plus. Understanding of international clinical pharmaceutical standards, ICH/GCP guidelines and regulatory compliance issues Working knowledge of clinical trial functions, including clinical operations, data management, biostatistics, regulatory and drug safety Ability to prioritize and handle multiple tasks simultaneously Maintain up to date information on changing healthcare regulations affecting clinical trial payments Jazz values are Passion, Innovation, Collaboration and Integrity and Pursuit of Excellence! This is highly valued in our employees. Some limited travel may be required Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical outsourcing will manage the clinical trial outsourcing for Jazz Pharmaceuticals' clinical development programs across clinical study phases pre- and post-authorization. Under the direction of the Associate Director, Clinical Outsourcing s/he is responsible for the vendor evaluation and selection, contract negotiation and maintenance, and financial management processes in support of Jazz' clinical studies. Essential Functions Assist Associate Director and senior leadership in the management of the outsourcing, vendor selection and clinical contracts process Generate RFIs, RFPs, and contract templates Negotiate and maintain clinical development contracts, including vendor CDAs, MSAs investigator meeting agreements, Statements of Works for external clinical service providers, consultant agreements and specialty vendor contracts Oversee CRO/FSP activities in regard to CDAs, vendor Statements of Work and clinical site agreements Submit purchase requisitions and manage contract approvals through Jazz's S2P system Interface with cross-functional teams, including legal, procurement, compliance and clinical operations functions in selection and management of vendors and study sites Manage selection process and develop strong relationships with vendors in conjunction with cross-functional teams Organize bid defense meetings as required Develop and maintain tracking tools (spreadsheets, databases, etc.), Attend team meetings as appropriate, represent Clinical outsourcing on cross-functional clinical trial working group meetings. Assist in the monthly accrual process and financial reporting for projects Assist Director with departmental process improvements as needed Work in collaboration with Compliance on FMV; May help train individual contributor/professional employees Required Knowledge, Skills, and Abilities Bachelor's degree with three years of clinical outsourcing experience Excellent verbal, written and interpersonal communication skills in a dynamic and growing organization Experience generating RFPs, RFIs, and study budget/contract templates Proven track record negotiating contracts and budgets with both U.S. and international vendors In-depth knowledge of compliance and legal issues related to the conduct of clinical trials phase 1 - 3. Experience with post authorization phase 4 preferred. Experience managing CROs, central laboratories, and other clinical study vendors, including trial sites a plus. Understanding of international clinical pharmaceutical standards, ICH/GCP guidelines and regulatory compliance issues Working knowledge of clinical trial functions, including clinical operations, data management, biostatistics, regulatory and drug safety Ability to prioritize and handle multiple tasks simultaneously Maintain up to date information on changing healthcare regulations affecting clinical trial payments Jazz values are Passion, Innovation, Collaboration and Integrity and Pursuit of Excellence! This is highly valued in our employees. Some limited travel may be required Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Senior Manager - Risk - Data and Feeds, Data & Analytics page is loaded Senior Manager - Risk - Data and Feeds, Data & Analyticslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLondon Stock Exchange Group (LSEG) are looking for Risk professionals in London!LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role summary This Group Risk role covers all aspects of Operational, Financial and Strategic risk from a 2nd Line of Defence perspective, giving exposure to all areas of the Group.The Data & Analytics (D&A) risk team provides risk advice and oversight to the business, and supports the co-ordination of reporting and analysis of the risk profile.Based in London, the role works with the Risk Lead for the D&A Data and Feeds business (incorporating Real-Time, Quant & Economic Data, Pricing & Reference Services, News & Text, and Digital Wealth sub-businesses). Specifically, this role will provide 2nd line risk oversight to the Data and Feeds business unit. This includes LSEG and strategic partnerships for next-generation data and analytics, A.I. integration and cloud infrastructure solutions which was announced in December 2022. Data and Feeds provides access and solutions to market leading financial data, news, text, analytics and technology across the latency spectrum. We're looking for candidates who are curious about our ambitious business and want to influence 'Safe Growth' in a rapidly changing industry. What you'll be doing: Maintaining oversight of risks to the existing Data and Feeds products and services and the supporting infrastructure components Guidance during development, transition and client migration to future states Identifying core considerations around technology, data & A.I. requirements including cloud infrastructure; data platform, architecture, quality and pipelines Partnering on the redevelopment of products and services from a technology and data perspective, influencing direction to integrate risk considerations Identifying risks associated with the technical design and delivery of a new platform Helping to evaluate risks across the business including BAU risks, transformation risks, programme change, incident analysis, and monitoring of Key Risk Indicators (KRIs) Driving the maturity of the Enterprise Risk Framework across the Data and Feeds business Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs Supporting the First Line team in delivering and maintaining the Risk and Control Assessment (RCA), whilst providing effective and robust review and challenge, ensuring effective risk remediation actions are identified to address control vulnerabilities Ensuring all risks identified as being outside appetite have remediation plans which are monitored through the relevant governance forums Attending incident review meetings and providing trend analysis of incidents from a Second Line risk perspective Conducting topical investigations to deliver fresh risk insights Providing independent Second Line assessment of emerging and change risks associated with new strategy, new products and major projects Supporting First Line to gather controls to ensure a complete and accurate control inventory Contributing to the collation and preparation of materials for risk reporting committees Identifying and reporting risks to relevant committees, key business partners and senior leaders, providing expert advice and guidance in all matters relating to risk management for relevant areas Analysing key risk indicators and management information for new insights Collaborating as part of the D&A Divisional Risk coverage team and across the broader Group Risk team, and engaging relevant partners in other Divisions, e.g. Technology, Operations and Corporate functions You'll bring: Demonstrable experience in Infrastructure Technology / Cloud development and architecture Experience in Non-Financial Risk Management (Technology / Data) with strategic technology change projects Familiarity with agile working practices Grounding in A.I. integration preferred Credibility and expertise to influence at the senior management level, providing active challenge in senior forums and with partners Good judgement with experience of balancing challenging factors to deliver optimal outcomes Ability to translate risk analysis of the BAU, transitional and end-states into impactful risk language and distil key messages for discussion Adaptability to work within a dynamic and ambitious businessAt LSEG, we believe that creating a diverse, equitable and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose
Dec 11, 2025
Full time
Senior Manager - Risk - Data and Feeds, Data & Analytics page is loaded Senior Manager - Risk - Data and Feeds, Data & Analyticslocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLondon Stock Exchange Group (LSEG) are looking for Risk professionals in London!LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity. LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Role summary This Group Risk role covers all aspects of Operational, Financial and Strategic risk from a 2nd Line of Defence perspective, giving exposure to all areas of the Group.The Data & Analytics (D&A) risk team provides risk advice and oversight to the business, and supports the co-ordination of reporting and analysis of the risk profile.Based in London, the role works with the Risk Lead for the D&A Data and Feeds business (incorporating Real-Time, Quant & Economic Data, Pricing & Reference Services, News & Text, and Digital Wealth sub-businesses). Specifically, this role will provide 2nd line risk oversight to the Data and Feeds business unit. This includes LSEG and strategic partnerships for next-generation data and analytics, A.I. integration and cloud infrastructure solutions which was announced in December 2022. Data and Feeds provides access and solutions to market leading financial data, news, text, analytics and technology across the latency spectrum. We're looking for candidates who are curious about our ambitious business and want to influence 'Safe Growth' in a rapidly changing industry. What you'll be doing: Maintaining oversight of risks to the existing Data and Feeds products and services and the supporting infrastructure components Guidance during development, transition and client migration to future states Identifying core considerations around technology, data & A.I. requirements including cloud infrastructure; data platform, architecture, quality and pipelines Partnering on the redevelopment of products and services from a technology and data perspective, influencing direction to integrate risk considerations Identifying risks associated with the technical design and delivery of a new platform Helping to evaluate risks across the business including BAU risks, transformation risks, programme change, incident analysis, and monitoring of Key Risk Indicators (KRIs) Driving the maturity of the Enterprise Risk Framework across the Data and Feeds business Maintaining positive relationships across all three lines of defence so that the risk framework has full endorsement from leadership and appropriately addresses their risk management needs Supporting the First Line team in delivering and maintaining the Risk and Control Assessment (RCA), whilst providing effective and robust review and challenge, ensuring effective risk remediation actions are identified to address control vulnerabilities Ensuring all risks identified as being outside appetite have remediation plans which are monitored through the relevant governance forums Attending incident review meetings and providing trend analysis of incidents from a Second Line risk perspective Conducting topical investigations to deliver fresh risk insights Providing independent Second Line assessment of emerging and change risks associated with new strategy, new products and major projects Supporting First Line to gather controls to ensure a complete and accurate control inventory Contributing to the collation and preparation of materials for risk reporting committees Identifying and reporting risks to relevant committees, key business partners and senior leaders, providing expert advice and guidance in all matters relating to risk management for relevant areas Analysing key risk indicators and management information for new insights Collaborating as part of the D&A Divisional Risk coverage team and across the broader Group Risk team, and engaging relevant partners in other Divisions, e.g. Technology, Operations and Corporate functions You'll bring: Demonstrable experience in Infrastructure Technology / Cloud development and architecture Experience in Non-Financial Risk Management (Technology / Data) with strategic technology change projects Familiarity with agile working practices Grounding in A.I. integration preferred Credibility and expertise to influence at the senior management level, providing active challenge in senior forums and with partners Good judgement with experience of balancing challenging factors to deliver optimal outcomes Ability to translate risk analysis of the BAU, transitional and end-states into impactful risk language and distil key messages for discussion Adaptability to work within a dynamic and ambitious businessAt LSEG, we believe that creating a diverse, equitable and inclusive organisation is fundamental to the way we deliver on our promise - and our purpose. You'll be part of an organisation of over 25,000 people, spanning 70 countries. We recognise the individual perspectives each of our colleagues brings, and our diverse workforce is one of our greatest strengths. In supporting collaboration and creativity and encouraging new ideas across a diverse and inclusive workforce, we can improve how we are driving financial stability, empowering economies and enabling customers to create sustainable growth.LSEG offers a range of tailored benefits and support from healthcare and retirement planning to paid volunteering days and wellbeing initiatives.We are an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.Please take a moment to read this privacy notice carefully, as it describes what personal information the London Stock Exchange Group (LSEG) ("We") may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject.If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
Dec 11, 2025
Full time
Join our market-leading Life and Pensions strategy consulting team, widely recognised by our clients for original insight and deep sector expertise. Create impactful strategies: our work is highly varied, advising on some of the most ambitious strategic programmes in the sector, including: New product development and market entry analysis Customer and adviser strategy Commercial analysis and business case construction Strategy input to digital transformation or delivery programmes Work in a growing practice with leading clients: our team has a strong and growing client network across the industry, including the UK's largest pension providers, wealth managers and insurers Learn from world-class experts: As well as being strategy experts, bridging the gap between strategy and execution is at the heart of what we do. We work closely with Deloitte experts in digital, marketing, risk, product, M&A and actuarial, learning from each other and bringing the best of Deloitte to our clients. Build a brand: Everyone in our team brings unique skills and experience. We take time to help each other develop a domain of expertise, building what we are known for as individuals and in the market. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As a Manager you will be delivering strategy work for our clients day-to-day. While no two projects are the same, you will typically be leading a workstream within a larger engagement, managing a small number of analysts or consultants, with oversight and support from a Strategy Manager or senior colleagues as needed. You'll play a vital hands-on role in designing and executing the strategic analysis required, conducting research and assembling evidence, distilling insights and constructing strategic recommendations. At times the role will include working with our customer research and proposition design teams. Alongside strong strategy skills, we particularly welcome applications from candidates with experience in marketing, customer strategy or life and pensions proposition design. The nature of the work we do includes: working with clients to understand and define strategic choices ahead of key investment decisions traditional evidence-led analysis to identify market development opportunities to support client strategies determining the optimum business or commercial model to effectively deliver client objectives helping our clients configure effectively and develop their ability to deliver operational excellence in specific areas identifying new ways of working that will stimulate innovation and growth, and lead to better decision-making guiding and supporting clients through imagining, defining and delivering their digital journey to enable competitive advantage The team: The role sits within the Life and Pensions practice, part of Deloitte's Insurance Strategy Consulting team. You will join and learn from a group of experienced Senior Strategy Consultants and Managers with expertise across customer and adviser strategy, wealth management, financial planning and taking new products to market. You'll also benefit from being part of the wider Insurance Strategy community. Beyond the Strategy team, you will build a network with Pensions and Life experts across Deloitte, in digital, marketing, M&A and operations consulting lines. Development: We offer a structured career path and invest in continuous development and learning, which matter greatly to us. Our growth in recent years has been strong and we have ambitious plans for the future: you will find that there is no lack of opportunity for you to develop your career, wherever you may choose to take it. As a Manager your responsibilities will include: Executing rigorous and insightful analysis to build an evidence base to support strategy development and change Mastery of strategy tools and frameworks to solve client problems, and sharing best practice within the team Independently leading a workstream or small project Managing and mentoring junior colleagues to ensure successful project delivery Relationship management: working closely with clients and internal stakeholders, developing strong professional relationships and liaising across Deloitte to deliver a seamless client experience Proactively developing your own skills, seeking feedback, building knowledge, and sharing your insight with colleagues Supporting development of the Insurance Strategy community and team, and supporting business development with clients Connect to your skills and professional experience We are looking for individuals who are trained in strategy and want to build a career in financial services consulting. Direct experience of strategy consulting within a consulting firm, or a strategy-related qualification (e.g. MBA or equivalent) Proven experience of working directly in the Life and Pensions market and a desire to build a career in this area A strong understanding of Life and Pensions propositions, product and regulatory landscape Good understanding of how to construct and evidence strategic arguments, and creativity in identifying evidence sources A strong academic track record Flexibility to travel Any sector specific qualifications (e.g. courses or relevant certificates) Experience in proposition design and delivery Experience in marketing or customer strategy Connect to your business -Strategy, Risk & Transactions Advisory In an ever-evolving world, there are no certainties in business. Our teams help clients to navigate risks, process major transactions and deliver transformational change that will future-proof their business. Join us to make a positive difference. Strategy and Business Design The experts in our teams in Strategy and Business Design are trusted advisors to CEOs and their wider organisations. Whether that's launching a new arm of a business, anticipating new and emerging risks or collaborating with other teams, we work on a huge range of varied projects. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "For me it's the people that make it. They are bright, supportive, interesting; we work brilliantly together as a team. But it's not just that, the number of opportunities you get working for such a large firm is amazing." -Jess, Risk & Transactions Advisory Our hybrid working policy You'll be based in Edinburgh or London with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make the kind of impact you, and we, live for click apply for full job details
About the Role Grade Level (for internal use): 12 Job Title: Associate Director, Regulatory Operations - Managed Services Location: London Department: Cappitech Consulting Reports To: Director, Head of Regulatory Operations-Managed Services Job Summary: Managed Services Lead for Regulatory Operations in Transaction Reporting will oversee the transaction reporting process to ensure compliance with regulatory requirements. This role will involve managing a team, developing and implementing operational strategies, and collaborating with various stakeholders to enhance reporting efficiency and accuracy. As part of Cappitech's Managed Services offering, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical. Responsibilities Functional owner of the transaction reporting regulatory operations unit within a Tier 1 Asset Manager Serve as the people manager for a team of onshore and offshore managers, senior analysts and analysts in providing training, mentorship, performance evaluations, etc. Serve as the strategic advisor to business stakeholders for the "change the bank" and "run the bank" workstreams Optimize and improve current BAU reporting process, infrastructure, data quality Contribute to the global G20 and SFTR transaction reporting program supporting EMIR, ASIC, MAS, SFTR, etc., ensuring alignment with regulatory requirements and business objectives. Collaborate with technology, compliance, product, and other internal teams to gather requirements and implement policies. Act as an escalation point for reporting exceptions and structural reporting challenges. Participate in control testing, audits, and regulatory exams as required Drive automation and standardization solutions based on business needs and demand. Provide insights, metrics and feedback on critical issues, common themes and implement solutions to address gaps Prioritize and track reporting enhancements in collaboration with internal and external stakeholders. Coordinate calculations and communications related to 'errors and omissions' in reporting. Work closely with technology teams and vendors to develop and enhance reporting tools and workflows. Assist in the continuous improvement of client's trade reporting process and overall reporting control framework, contributing to process enhancements and quality assurance efforts to drive measurable improvements in reporting completeness, accuracy, and timeliness. Candidate Requirements Bachelor's degree required. Minimum 7+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy. Hands on experience with regulatory reporting operations such as EMIR, ASIC, MAS, SFTR, or CFTC/SEC-SBSR is essential. Deep expertise in regulatory transaction reporting regimes and technical specifications Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management. Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows. Broad knowledge of front, middle, and back-office functions within financial institutions. Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers. Solid understanding of trade lifecycles. Proven track record in owning and implementing new processes and driving change management initiatives. Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates. Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization. Clear and effective communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders. Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes. Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person . click apply for full job details
Dec 11, 2025
Full time
About the Role Grade Level (for internal use): 12 Job Title: Associate Director, Regulatory Operations - Managed Services Location: London Department: Cappitech Consulting Reports To: Director, Head of Regulatory Operations-Managed Services Job Summary: Managed Services Lead for Regulatory Operations in Transaction Reporting will oversee the transaction reporting process to ensure compliance with regulatory requirements. This role will involve managing a team, developing and implementing operational strategies, and collaborating with various stakeholders to enhance reporting efficiency and accuracy. As part of Cappitech's Managed Services offering, this role is ideal for someone looking to make a meaningful contribution in a dynamic, fast-evolving environment where precision, collaboration, and innovation are critical. Responsibilities Functional owner of the transaction reporting regulatory operations unit within a Tier 1 Asset Manager Serve as the people manager for a team of onshore and offshore managers, senior analysts and analysts in providing training, mentorship, performance evaluations, etc. Serve as the strategic advisor to business stakeholders for the "change the bank" and "run the bank" workstreams Optimize and improve current BAU reporting process, infrastructure, data quality Contribute to the global G20 and SFTR transaction reporting program supporting EMIR, ASIC, MAS, SFTR, etc., ensuring alignment with regulatory requirements and business objectives. Collaborate with technology, compliance, product, and other internal teams to gather requirements and implement policies. Act as an escalation point for reporting exceptions and structural reporting challenges. Participate in control testing, audits, and regulatory exams as required Drive automation and standardization solutions based on business needs and demand. Provide insights, metrics and feedback on critical issues, common themes and implement solutions to address gaps Prioritize and track reporting enhancements in collaboration with internal and external stakeholders. Coordinate calculations and communications related to 'errors and omissions' in reporting. Work closely with technology teams and vendors to develop and enhance reporting tools and workflows. Assist in the continuous improvement of client's trade reporting process and overall reporting control framework, contributing to process enhancements and quality assurance efforts to drive measurable improvements in reporting completeness, accuracy, and timeliness. Candidate Requirements Bachelor's degree required. Minimum 7+ years of experience in regulatory transaction reporting within a major buy-side institution, top-tier investment bank, or management consultancy. Hands on experience with regulatory reporting operations such as EMIR, ASIC, MAS, SFTR, or CFTC/SEC-SBSR is essential. Deep expertise in regulatory transaction reporting regimes and technical specifications Strong risk management awareness with the ability to identify risk events and escalate appropriately to senior management. Solid understanding of derivatives, transaction information and reference data, with the capability to interpret requirements, source relevant data, and translate findings into internal workflows. Broad knowledge of front, middle, and back-office functions within financial institutions. Broad understanding of market infrastructure in OTC and ETD derivatives including trading venues, clearing houses and service providers. Solid understanding of trade lifecycles. Proven track record in owning and implementing new processes and driving change management initiatives. Demonstrated ability to lead projects and processes with clear plans, objectives, timelines, and successful outcomes. Skilled in independently creating and presenting executive summaries and management updates. Strong influencing skills with the ability to lead and motivate stakeholders across teams and the wider organization. Clear and effective communication style, and comfortable engaging with clients, senior leaders and various internal/external stakeholders. Solution-oriented mindset with a history of successfully implementing, standardizing, and improving processes. Excellent collaboration skills for managing projects across global teams, combined with the ability to work independently as a self-starter. About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global, we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit What's In It For You? Our Purpose: Progress is not a self-starter. It requires a catalyst to be set in motion. Information, imagination, people, technology-the right combination can unlock possibility and change the world. Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies, governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence, pinpointing risks and opening possibilities. We Accelerate Progress. Our People: We're more than 35,000 strong worldwide-so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all. From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We're committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. We're constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference. Our Values: Integrity, Discovery, Partnership At S&P Global, we focus on Powering Global Markets. Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals. Benefits: We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Global Hiring and Opportunity at S&P Global: At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets. Recruitment Fraud Alert: If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here. - Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person . click apply for full job details
Location: Hybrid London office and home Contract: Permanent, full time Reporting to: Chief Executive Working pattern: Four-day week About Spinal Research Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved. The Role We are seeking a dynamic and strategic leader to join our Senior Leadership Team as Head of Strategy and Operations. This pivotal role ensures Spinal Research is efficient, resilient, and future-focused. You will work closely with the Chief Executive, board, and senior colleagues to deliver organisational strategy, oversee operations, finance, HR, and systems, and help position the charity for growth and impact. You will bring people, processes, and data together to maximise effectiveness, empower teams, strengthen cross-department collaboration, and champion innovation including the use of AI and technology to help us deliver our mission. Key Responsibilities Shape and deliver organisational strategy, project development, and workforce planning as part of the Senior Leadership Team. Act as a key point of contact for the board on operational matters. Build alignment between research, fundraising, community engagement, and operations. Oversee day-to-day operations, ensuring efficient and consistent processes across teams. Lead on HR, recruitment, staff wellbeing, safeguarding, health & safety, and cyber security. Ensure robust financial management, reporting, and compliance. Develop and implement policies, systems, and processes to support organisational resilience. Act as Data Protection Officer, ensuring compliance with data protection laws and championing data-driven decision-making. Lead change management initiatives and explore AI tools and technologies to enhance efficiency. Line-manage staff and partners in operations, finance, HR, and data. Promote internal career progression, training, and succession planning. Be a visible advocate for Spinal Research s mission and support new initiatives, partnerships, and fundraising activities. The Kind of Person We re Looking For We re seeking a strategic, collaborative, and innovative leader who thrives in a mission-driven environment. The ideal candidate will be passionate about making a difference, with a proven ability to drive organisational effectiveness and lead teams through change. Experience and Skills Senior Leadership: Significant experience in a senior operational, strategy, or general management role, ideally within the charity, health, research, or not-for-profit sectors. Strategic Thinking: Demonstrated ability to shape and deliver organisational strategy, manage complex projects, and align cross-functional teams. Operational Excellence: Strong track record overseeing day-to-day operations, including HR, finance, compliance, and systems development. Change Management: Experience leading change initiatives, with the ability to engage and support teams through transitions. Data and Technology: Comfortable championing data-driven decision-making and integrating new technologies (such as AI tools and platforms like Salesforce) to enhance organisational performance. People Leadership: Skilled at empowering, developing, and line-managing diverse teams and partners, fostering a culture of collaboration, innovation, and continuous improvement. Communication: Excellent interpersonal and communication skills, able to build relationships with internal and external stakeholders, and act as a credible advocate for the organisation s mission. Values-Driven: Committed to upholding Spinal Research s values of commitment, integrity, collaboration, and innovation in all aspects of work. Personal Attributes Proactive, resilient, and adaptable, with a growth mindset. Highly organised, detail-oriented, and able to manage multiple priorities. Passionate about making a positive impact for people affected by spinal cord injury. Working Arrangements Hybrid role split between home and our London Bridge office. Spinal Research is a four-day week employer Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation). Occasional evening or weekend work may be required to support organisational priorities. Ready to help us deliver life-changing impact? Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
Dec 11, 2025
Full time
Location: Hybrid London office and home Contract: Permanent, full time Reporting to: Chief Executive Working pattern: Four-day week About Spinal Research Every two hours, someone in the UK becomes paralysed. Globally, more than 15 million people live with paralysis. At Spinal Research, our vision is a world where paralysis can be cured. We fund groundbreaking research to deliver life-changing treatments for people with spinal cord injuries. By backing the brightest minds and fostering innovation, we are driving progress towards what could be the medical breakthrough of the 21st century: curing paralysis. We will not stop until that future is achieved. The Role We are seeking a dynamic and strategic leader to join our Senior Leadership Team as Head of Strategy and Operations. This pivotal role ensures Spinal Research is efficient, resilient, and future-focused. You will work closely with the Chief Executive, board, and senior colleagues to deliver organisational strategy, oversee operations, finance, HR, and systems, and help position the charity for growth and impact. You will bring people, processes, and data together to maximise effectiveness, empower teams, strengthen cross-department collaboration, and champion innovation including the use of AI and technology to help us deliver our mission. Key Responsibilities Shape and deliver organisational strategy, project development, and workforce planning as part of the Senior Leadership Team. Act as a key point of contact for the board on operational matters. Build alignment between research, fundraising, community engagement, and operations. Oversee day-to-day operations, ensuring efficient and consistent processes across teams. Lead on HR, recruitment, staff wellbeing, safeguarding, health & safety, and cyber security. Ensure robust financial management, reporting, and compliance. Develop and implement policies, systems, and processes to support organisational resilience. Act as Data Protection Officer, ensuring compliance with data protection laws and championing data-driven decision-making. Lead change management initiatives and explore AI tools and technologies to enhance efficiency. Line-manage staff and partners in operations, finance, HR, and data. Promote internal career progression, training, and succession planning. Be a visible advocate for Spinal Research s mission and support new initiatives, partnerships, and fundraising activities. The Kind of Person We re Looking For We re seeking a strategic, collaborative, and innovative leader who thrives in a mission-driven environment. The ideal candidate will be passionate about making a difference, with a proven ability to drive organisational effectiveness and lead teams through change. Experience and Skills Senior Leadership: Significant experience in a senior operational, strategy, or general management role, ideally within the charity, health, research, or not-for-profit sectors. Strategic Thinking: Demonstrated ability to shape and deliver organisational strategy, manage complex projects, and align cross-functional teams. Operational Excellence: Strong track record overseeing day-to-day operations, including HR, finance, compliance, and systems development. Change Management: Experience leading change initiatives, with the ability to engage and support teams through transitions. Data and Technology: Comfortable championing data-driven decision-making and integrating new technologies (such as AI tools and platforms like Salesforce) to enhance organisational performance. People Leadership: Skilled at empowering, developing, and line-managing diverse teams and partners, fostering a culture of collaboration, innovation, and continuous improvement. Communication: Excellent interpersonal and communication skills, able to build relationships with internal and external stakeholders, and act as a credible advocate for the organisation s mission. Values-Driven: Committed to upholding Spinal Research s values of commitment, integrity, collaboration, and innovation in all aspects of work. Personal Attributes Proactive, resilient, and adaptable, with a growth mindset. Highly organised, detail-oriented, and able to manage multiple priorities. Passionate about making a positive impact for people affected by spinal cord injury. Working Arrangements Hybrid role split between home and our London Bridge office. Spinal Research is a four-day week employer Part of a supportive, values-driven team (commitment, integrity, collaboration, innovation). Occasional evening or weekend work may be required to support organisational priorities. Ready to help us deliver life-changing impact? Apply now to join Spinal Research and play a key role in our mission to cure paralysis.
Head of Installation & Construction Location: Home-based (with regular travel to sites across the UK) Work Pattern: Approx. 50% working from home, 50% travel to customer and construction sites Join Saint-Gobain Offsite Solutions - a leader in modern methods of construction - as our new Head of Installation & Construction , where you'll play a key role in driving excellence across our timber frame installation operations. About the Role You'll take ownership of our OSS Installation team and sub-contract labour to deliver high-quality timber frame construction projects nationwide. Working closely with our housebuilder clients and internal teams, you'll ensure that every site is delivered safely, efficiently, and to the highest standards. Reporting directly to OSS Technical, Design and Construction Director , you'll oversee 2-3 direct reports and lead the internal teams who manage subcontractors. This is a hands-on leadership role, involving regular site visits, progress checks, health & safety updates, and programme management to keep projects running smoothly. Key Responsibilities Lead and manage the OSS installation and subcontract teams to safely deliver timber frame build programmes on time, on budget, and to specification. Oversee health & safety standards and ensure compliance across all sites. Support pre-construction and delivery planning to optimise build quality and efficiency. Provide experienced guidance to sales, estimating, and design teams. Drive performance improvements through KPI management and reporting. Maintain strong relationships with clients and internal stakeholders. Support your team's development through coaching, training, and clear communication. About You We're looking for a leader who combines deep technical knowledge with great people skills. You'll need to be confident managing multiple projects and teams while keeping a customer-first mindset. Essential Experience: Proven experience in timber frame construction (preferably large-scale / housebuilder sites) Background managing teams or subcontractors in construction. Strong understanding of on-site installation processes and health & safety practices Excellent organisational, leadership, and communication skills Ability to work independently and travel regularly across the UK. Why Join Us? At Saint-Gobain Offsite Solutions, you'll be part of a forward-thinking, innovative business that's helping shape the future of construction. You'll enjoy a supportive culture, professional development opportunities, and the chance to make a real impact in a growing area of our business. About us Are Saint Gobain OSS an inclusive employer? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
Dec 11, 2025
Full time
Head of Installation & Construction Location: Home-based (with regular travel to sites across the UK) Work Pattern: Approx. 50% working from home, 50% travel to customer and construction sites Join Saint-Gobain Offsite Solutions - a leader in modern methods of construction - as our new Head of Installation & Construction , where you'll play a key role in driving excellence across our timber frame installation operations. About the Role You'll take ownership of our OSS Installation team and sub-contract labour to deliver high-quality timber frame construction projects nationwide. Working closely with our housebuilder clients and internal teams, you'll ensure that every site is delivered safely, efficiently, and to the highest standards. Reporting directly to OSS Technical, Design and Construction Director , you'll oversee 2-3 direct reports and lead the internal teams who manage subcontractors. This is a hands-on leadership role, involving regular site visits, progress checks, health & safety updates, and programme management to keep projects running smoothly. Key Responsibilities Lead and manage the OSS installation and subcontract teams to safely deliver timber frame build programmes on time, on budget, and to specification. Oversee health & safety standards and ensure compliance across all sites. Support pre-construction and delivery planning to optimise build quality and efficiency. Provide experienced guidance to sales, estimating, and design teams. Drive performance improvements through KPI management and reporting. Maintain strong relationships with clients and internal stakeholders. Support your team's development through coaching, training, and clear communication. About You We're looking for a leader who combines deep technical knowledge with great people skills. You'll need to be confident managing multiple projects and teams while keeping a customer-first mindset. Essential Experience: Proven experience in timber frame construction (preferably large-scale / housebuilder sites) Background managing teams or subcontractors in construction. Strong understanding of on-site installation processes and health & safety practices Excellent organisational, leadership, and communication skills Ability to work independently and travel regularly across the UK. Why Join Us? At Saint-Gobain Offsite Solutions, you'll be part of a forward-thinking, innovative business that's helping shape the future of construction. You'll enjoy a supportive culture, professional development opportunities, and the chance to make a real impact in a growing area of our business. About us Are Saint Gobain OSS an inclusive employer? Saint-Gobain is the worldwide leader in light and sustainable construction improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world. We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us. And what about flexibility? The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any need you might have for this role: flexible hours, job-sharing, part-time working, or anything else that matters to you. We can't promise to meet every request when we're recruiting. But we do promise to listen.
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
Dec 11, 2025
Full time
ABOUT THE ROLE The Access Interns Programme, a partnership between The Kartik Foundation and Variety, provides disabled young people with meaningful corporate internship opportunities to support their career aspirations. For many disabled young people, accessing work experience can be challenging due to societal barriers, lack of support, and limited opportunities. Access Interns is designed to break down these barriers, ensuring that participants gain valuable work experience, professional skills, and industry connections to help them succeed in their chosen careers. The Access Interns Programme Manager is responsible for the successful delivery of the ACCESS INTERNS programme, overseeing the internship placement process, employer engagement, and student support. This includes managing the selection process, coordinating placements, ensuring workplace accessibility, and tracking the programme s impact. The role also involves working closely with corporate employers to create inclusive work environments, supporting interns throughout their placements, and expanding engagement with schools, employers, and industry leaders to ensure disabled young people have equal access to high-quality career opportunities. ABOUT VARIETY In the UK, there are more than 1.3 million disabled children and over 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future. Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment. In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference. KEY RESPONSIBILITIES Programme Management Managing the Access Interns Programme, ensuring it is delivered to a high standard and in line with Variety s policies and procedures Working with the Chief Executive Officer to set annual internship placement targets, manage the Access Interns budget and develop the Access Interns Programme. Overseeing the end-to-end process of the programme, from student recruitment and employer engagement to placement coordination and post-internship evaluation. Adhering to Variety s Safeguarding policies and procedures and working with the Head of Programmes, by recognising that interns are vulnerable adults, and taking responsibility for their safety, welfare, and well-being throughout the programme. Identifying opportunities to expand and enhance the programme, ensuring it remains impactful, sustainable, and aligned with Variety s strategic goals. Developing guidance materials, training sessions, and workshops to prepare students for internships and support their professional growth Working with the Programme s team to input & manage programme data and reporting. Tracking and reporting on Programme Impact and analysing data to ensure continuous improvement. Logistics and Coordination Coordinating interview schedule, employer meeting, and onboarding sessions to facilitate successful placements. Managing communication with interns, employers, schools, and other stakeholders, ensuring all parties are well-informed and supported. Organising online disability awareness training for corporate employers as part of the onboarding process, ensuring employers understand best practices for supporting disabled interns and creating accessible workplaces. Ensuring all necessary documentation, contracts and agreements are completed and maintained in line with Variety s Policies and Compliance standards. Budget and Income Generation Managing the Access Interns Programme budget, ensuring effective allocation of resources and cost control. Generating income from the programme, including securing corporate partnerships and funding opportunities to sustain and expand Access Interns. Working closely with the fundraising team to assist in converting Access Intern partners into Corporate Donors for Variety s wider work. Working with the Chief Executive Officer to set financial targets and explore additional funding streams. Monitoring expenditure, tracking income, and providing financial reports on programme performance. Student Outreach & Support Manage the application and selection process, ensuring fair and transparent recruitment. Working closely with students to support their career development, including - CV writing and cover letter workshops - Interview preparation sessions - Professional skills training (e.g. workplace etiquette, communication skills, and confidence-building) - One-on-one mentoring and guidance Provide guidance and support to interns throughout their journey, from pre-placement preparation to post-internship follow-up. Responsible for marketing to schools and colleges to increase awareness and participation. Ensuring students understand their rights and workplace accommodations, advocating for inclusive and accessible internships. Visiting schools and colleges to promote the programme, engage with students, and increase participation from disabled young people. Employer Outreach & Support Building and maintaining strong relationships with corporate employers to ensure a positive and productive experience for employers participating in the programme. Acting as the primary point of contact for employers, providing guidance and support throughout the internship process. Working with employers to develop meaningful internship opportunities, ensuring placements align with both business needs and student development goals Addressing any challenges or concerns that arise during placements, acting as a mediator where necessary. Delivering pre-placement briefings for employers, setting expectations and promoting inclusive hiring practices Gathering feedback from employers to continuously refine and improve the programme. Customer Service and Administration Working with Operations Team and external partners to devise and deploy scalable on-boarding and internship management systems. Providing excellent customer service to applicants and prospective applicants, giving advice and guidance over the phone, in person and via email. Collecting and collating impact and monitoring data. Providing administrative support for other Programmes depending on workload, capacity and department demand. Other Duties and Partner Support Assisting with events, reporting, and stakeholder engagement related to Variety s wider mission and partner organisations. Collaborating with internal and external teams to support strategic initiatives that align with the goals of the Access Interns Programme. General Responsibilities Negotiate placements and work collaboratively with employers to ensure meaningful learning experiences for interns. Applying knowledge of disabilities, relevant laws (e.g. Equality Act 2010), and reasonable adjustments to ensure that both interns and employers receive the necessary support for a successful and inclusive internship experience Expand the programme s employer network, targeting organisations in corporate sectors to enhance placement opportunities. To work cross functionally with other departments, regions and countries. To achieve the highest standards of safeguarding for the young people who complete a corporate internship by Variety by complying with all appropriate Policies and Procedures. Working within Variety s Data Protection policies at all times. SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES Essential: Proven experience in managing programmes or projects, including planning, delivery, and evaluation. Ability to build and maintain strong relationships with diverse stakeholders (e.g., employers, schools, students). Knowledge of disability rights, accessibility requirements, and the Equality Act 2010. Understanding of safeguarding principles and experience working with vulnerable adults or young people Excellent written and verbal communication skills, with the ability to present information clearly and persuasively. Strong ability to manage multiple tasks, deadlines, and priorities effectively. Competence in collecting, analysing, and reporting data to measure impact and inform improvements. Confident using Microsoft Office and CRM or database systems. Desirable: Delivering or coordinating training sessions for employers or staff. Experience managing budgets, monitoring expenditure, and reporting on financial performance. Familiarity with employability skills training, CV writing, and interview preparation. Experience organising workshops, meetings, or onboarding sessions. Ability to promote programmes to schools, colleges, and employers. Using impact data to drive continuous improvement. . click apply for full job details
The Head of Finance is responsible for leading and overseeing all financial operations for our client based in Telford, ensuring the integrity, accuracy, and timeliness of financial reporting. This role safeguards compliance with statutory and industry regulations while driving robust financial controls and governance. Acting as a strategic partner to senior leadership, the Head of Finance provides actionable insights to support decision-making, optimise cost management, and enable sustainable growth. In a fast-paced manufacturing environment, this position plays a critical role in managing budgets, forecasting, and cash flow, while championing process improvements, system efficiencies, and people development initiatives to maintain profitability and operational excellence across multiple sites. Key Areas of Responsibility and Standards of Performance Leadership & People Development Lead the finance function for the site, developing and motivating the on-site finance team to achieve high performance and engagement. Implement succession planning, coaching, and mentoring to enhance skills and support career progression. Foster a culture of collaboration, accountability, diversity, and continuous improvement. Financial Strategy & Performance Drive cost containment and efficiency through system development, CAPEX management, stock control, and process automation. Deliver accurate budgeting, forecasting, and P&L oversight, fully integrated with OSI reporting and multi-currency (EUR) operations. Provide financial insights to support business growth, capital investment, and expansion projects. Planning, Reporting & Compliance Manage all planning, budgeting, forecasting, and reporting processes (weekly, monthly, year-end) for the site and departments. Create monthly and annual reports to identify trends and financial forecasts. Ensure compliance with company policies, government regulations, and audit requirements. Oversee external audits and maintain a clean balance sheet through regular reconciliations. Operational Finance & Controls Oversee procurement of livestock and packaging, ensuring timely and accurate supplier payments. Manage payroll, reward, and benefits processes with precision and compliance. Implement rigorous financial controls across bonuses, insurance, HMRC obligations, and banking relationships. Monitor cash flow, review internal reports, and establish systems to prevent errors in data collection and calculations. Continuous Improvement & Strategic Projects Lead process transformation initiatives to reduce manual tasks and enhance automation. Suggest updates and improvements for accounting systems, including payroll and invoicing. Develop and refine product costing methodologies to support accurate pricing and profitability analysis. Support strategic projects and ad-hoc initiatives to drive operational and financial excellence. Business Growth & Multi-Site Management Drive financial leadership across multiple sites, ensuring consistent application of best practices and robust financial governance. Collaborate with senior stakeholders to identify growth opportunities, optimize operational efficiency, and support strategic expansion plans. Deliver accurate financial insights to guide investment decisions, capital projects, and resource allocation, contributing to sustained revenue growth and profitability. Implement standardized reporting and performance measurement across sites to enable data-driven decision-making and continuous improvement. Act as a key partner in scaling operations, managing complexity, and ensuring financial resilience during periods of growth. Key Performance Indicators Accuracy of Financial Reporting: Monthly reports delivered on time and error-free. Budget Variance: Maintain variances within agreed thresholds. Cost Reduction: Achieve annual cost savings targets in procurement and production. Cash Flow Management: Maintain positive cash flow and optimise working capital. Compliance: Zero missed deadlines for tax filings and statutory reporting. Team Development: Improve finance team performance and retention rates. Employee Engagement: Increase engagement and development within the finance team. Person Specification Professional accounting qualification (ACA, ACCA, CIMA or equivalent). Proven experience in financial management within food production or manufacturing. Strong knowledge of UK GAAP, tax regulations, and cost accounting principles. Excellent analytical, problem-solving, and communication skills. Proficiency in ERP systems and advanced Excel skills. Ability to manage multiple priorities and meet deadlines. Personal Attributes Living by our Values of: Act with Integrity Put People First Steward Our Resources for Future Generations Seek Partnering Relationships Strive to Continuously Improve Explore Innovative Solutions Work Together as a Team High attention to detail and accuracy. Strong leadership and interpersonal skills. Commercial awareness and strategic thinking. Integrity and commitment to ethical financial practices. JBRP1_UKTJ
Dec 11, 2025
Full time
The Head of Finance is responsible for leading and overseeing all financial operations for our client based in Telford, ensuring the integrity, accuracy, and timeliness of financial reporting. This role safeguards compliance with statutory and industry regulations while driving robust financial controls and governance. Acting as a strategic partner to senior leadership, the Head of Finance provides actionable insights to support decision-making, optimise cost management, and enable sustainable growth. In a fast-paced manufacturing environment, this position plays a critical role in managing budgets, forecasting, and cash flow, while championing process improvements, system efficiencies, and people development initiatives to maintain profitability and operational excellence across multiple sites. Key Areas of Responsibility and Standards of Performance Leadership & People Development Lead the finance function for the site, developing and motivating the on-site finance team to achieve high performance and engagement. Implement succession planning, coaching, and mentoring to enhance skills and support career progression. Foster a culture of collaboration, accountability, diversity, and continuous improvement. Financial Strategy & Performance Drive cost containment and efficiency through system development, CAPEX management, stock control, and process automation. Deliver accurate budgeting, forecasting, and P&L oversight, fully integrated with OSI reporting and multi-currency (EUR) operations. Provide financial insights to support business growth, capital investment, and expansion projects. Planning, Reporting & Compliance Manage all planning, budgeting, forecasting, and reporting processes (weekly, monthly, year-end) for the site and departments. Create monthly and annual reports to identify trends and financial forecasts. Ensure compliance with company policies, government regulations, and audit requirements. Oversee external audits and maintain a clean balance sheet through regular reconciliations. Operational Finance & Controls Oversee procurement of livestock and packaging, ensuring timely and accurate supplier payments. Manage payroll, reward, and benefits processes with precision and compliance. Implement rigorous financial controls across bonuses, insurance, HMRC obligations, and banking relationships. Monitor cash flow, review internal reports, and establish systems to prevent errors in data collection and calculations. Continuous Improvement & Strategic Projects Lead process transformation initiatives to reduce manual tasks and enhance automation. Suggest updates and improvements for accounting systems, including payroll and invoicing. Develop and refine product costing methodologies to support accurate pricing and profitability analysis. Support strategic projects and ad-hoc initiatives to drive operational and financial excellence. Business Growth & Multi-Site Management Drive financial leadership across multiple sites, ensuring consistent application of best practices and robust financial governance. Collaborate with senior stakeholders to identify growth opportunities, optimize operational efficiency, and support strategic expansion plans. Deliver accurate financial insights to guide investment decisions, capital projects, and resource allocation, contributing to sustained revenue growth and profitability. Implement standardized reporting and performance measurement across sites to enable data-driven decision-making and continuous improvement. Act as a key partner in scaling operations, managing complexity, and ensuring financial resilience during periods of growth. Key Performance Indicators Accuracy of Financial Reporting: Monthly reports delivered on time and error-free. Budget Variance: Maintain variances within agreed thresholds. Cost Reduction: Achieve annual cost savings targets in procurement and production. Cash Flow Management: Maintain positive cash flow and optimise working capital. Compliance: Zero missed deadlines for tax filings and statutory reporting. Team Development: Improve finance team performance and retention rates. Employee Engagement: Increase engagement and development within the finance team. Person Specification Professional accounting qualification (ACA, ACCA, CIMA or equivalent). Proven experience in financial management within food production or manufacturing. Strong knowledge of UK GAAP, tax regulations, and cost accounting principles. Excellent analytical, problem-solving, and communication skills. Proficiency in ERP systems and advanced Excel skills. Ability to manage multiple priorities and meet deadlines. Personal Attributes Living by our Values of: Act with Integrity Put People First Steward Our Resources for Future Generations Seek Partnering Relationships Strive to Continuously Improve Explore Innovative Solutions Work Together as a Team High attention to detail and accuracy. Strong leadership and interpersonal skills. Commercial awareness and strategic thinking. Integrity and commitment to ethical financial practices. JBRP1_UKTJ
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Wolverhampton, Chatham or London The Head of Technology Business Management (TBM) is a strategic role that partners with the CIO to align and oversee the performance, governance, executive reporting, engagement, risks and operational management of the Technology Function. They enable optimal operations and reporting across the Technology Function collaborating with the Value Stream Product Owners and Centres of Excellence Leads to respond to requirements from OSB Group's Finance, Risk, People, Legal Product and Operations functions. The Head of TBM oversees governance processes related to technology projects, financial management and risk management ensuring accountability and transparency across the organisation as well as identifying and prioritising budget requirements within the technology functions. Your responsibilities will include Establishing and implementing financial management practices, including budgeting, forecasting and cost control, to ensure effective and efficient resource allocation for technology initiatives Identifying, assessing, and mitigating technology-related risks, fostering a risk-aware culture and continuous improvement in risk management Managing workforce planning and resource allocation to optimise technology team performance and align with strategic priorities and value streams Developing and maintaining governance frameworks and reporting processes that support the Technology Leader(s) in executing their SMR responsibilities, including supporting their ability to evidence as well as broader visibility of decision making Overseeing vendor management to ensure partnerships align with organisational goals and deliver expected value Monitoring and driving agile maturity across the Technology Function Providing PMO capability to support the Transformation programme and broader Change Portfolio across the Technology function, ensuring effective planning, governance, and delivery oversight Promoting a culture of collaboration, integrity, empowerment and high performance across the OSB Technology Business Management function; particularly to facilitate cross-functional collaboration between technology and business leaders to prioritise projects that support strategic objectives and drive ongoing value Travelling between the Chatham and Wolverhampton sites as and when required We offer a base salary depending on experience and a competitive benefits package including: Discretionary annual bonus opportunity of up to 40% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers We are looking for talented individuals who possess the following skills: The role can be based from Wolverhampton, Chatham or London and there will be travel between offices. If this sounds like you, please apply now! Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Dec 11, 2025
Full time
Wolverhampton, Chatham or London The Head of Technology Business Management (TBM) is a strategic role that partners with the CIO to align and oversee the performance, governance, executive reporting, engagement, risks and operational management of the Technology Function. They enable optimal operations and reporting across the Technology Function collaborating with the Value Stream Product Owners and Centres of Excellence Leads to respond to requirements from OSB Group's Finance, Risk, People, Legal Product and Operations functions. The Head of TBM oversees governance processes related to technology projects, financial management and risk management ensuring accountability and transparency across the organisation as well as identifying and prioritising budget requirements within the technology functions. Your responsibilities will include Establishing and implementing financial management practices, including budgeting, forecasting and cost control, to ensure effective and efficient resource allocation for technology initiatives Identifying, assessing, and mitigating technology-related risks, fostering a risk-aware culture and continuous improvement in risk management Managing workforce planning and resource allocation to optimise technology team performance and align with strategic priorities and value streams Developing and maintaining governance frameworks and reporting processes that support the Technology Leader(s) in executing their SMR responsibilities, including supporting their ability to evidence as well as broader visibility of decision making Overseeing vendor management to ensure partnerships align with organisational goals and deliver expected value Monitoring and driving agile maturity across the Technology Function Providing PMO capability to support the Transformation programme and broader Change Portfolio across the Technology function, ensuring effective planning, governance, and delivery oversight Promoting a culture of collaboration, integrity, empowerment and high performance across the OSB Technology Business Management function; particularly to facilitate cross-functional collaboration between technology and business leaders to prioritise projects that support strategic objectives and drive ongoing value Travelling between the Chatham and Wolverhampton sites as and when required We offer a base salary depending on experience and a competitive benefits package including: Discretionary annual bonus opportunity of up to 40% 30 days annual leave plus bank holidays Car allowance of £7,500 Contributory pension (8% employer 5% employee) Life Assurance (4x salary) plus Group Income Protection Access to Private Medical Insurance and Medical Cash Plan Please use this link to see the fantastic benefits available at OSB: OSB Careers We are looking for talented individuals who possess the following skills: The role can be based from Wolverhampton, Chatham or London and there will be travel between offices. If this sounds like you, please apply now! Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home. The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals. Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology. The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust s community (campus) offer within rural and urban contexts. The role will create an expert driven provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing. The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard. The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively. As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity s Brilliant Future Strategy. Location & Travel West Midlands, Gloucestershire and Hertfordshire The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). You will be based at one of the communities within the region, with regular travel between communities. You will be required to attend quarterly leadership away days and other meetings which will require overnight stays. Duties & Responsibilities Leadership Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust. Foster a culture of excellence, inclusion, and respect. Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities. Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity s mission and values. Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people s services. Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision. Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust s direction of travel and objectives. Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support. Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust s Green Care goals. Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes. Ensure effective recruitment, training, and professional development of staff. Supported Living Operations Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance. Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks. Develop and implement systems to measure and report on service outcomes and impact. Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services. Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the I-statements . Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision. People We Support Advocacy Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations. Establish systems for gathering and responding to feedback from those supported and their families. Embed the Family Charter and support a culture of transparency. Ensure safeguarding policies and procedures are rigorously implemented and adhered to. Housing Management Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy. Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity. Strategy Implementation, planning, budgeting, and reporting Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) . Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives. Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision. Monitor and control expenditure, ensuring cost-effectiveness without compromising quality. Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting). Ensure contracts are approved and in place for the delivery of all commissioned services. Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity. Stakeholder Engagement Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners. Work with stakeholders to develop and transform services to meet evolving needs of the local community. Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust. Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles. Advocate for the needs and rights of adults with learning disabilities within local and national forums. Represent the charity at key events, meetings, and networks. Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities. Transformation and Change Contribute to, and support, the Theory of Change development of the current model for delivery of supported living . click apply for full job details
Dec 11, 2025
Full time
This is a new role within our client following functional changes over a number of years. The Head of Supported Living is a senior leadership role responsible for overseeing and developing supported living services for adults with learning disabilities within the charity including our client's Shared Lives schemes and their residential home. The role ensures that services are person-centred, high-quality, and compliant with regulatory and organisational standards, while empowering individuals to live independently and achieve their goals. Leading culture and change with experience, integrity, collaboration and transparency sits at the heart of the role. The role responsibilities will ensure that our client is able to support more people with learning disabilities, autism and mental health problems to lead healthy, active and equal lives. Their ambition is to become a leader in social and green care integration through the alignment of the personalisation agenda, technological enhancement and advancement and holistic health and wellbeing. To achieve this ambition, they will transform their services to ensure that they are effective, efficient and impact and outcomes focused. There will be clarity of the offer, understanding of the financial modelling in a very challenging political environment and respect of the unique culture and history of the Charity whilst innovating through the power of accessible technology. The post will be responsible for ensuring that services are targeted at people who will gain the most benefit from the Trust s community (campus) offer within rural and urban contexts. The role will create an expert driven provision which is evidence based and provides independent living and a life of opportunity through an ethos of co-production, health and wellbeing. The role will implement agreed strategy, developing delivery plans that are executed with high quality communication and engagement ensuring that the voices of both staff, people supported and families are heard. The role will be responsible for continuous value for money service enhancement and will deliver significant growth ensuring close and meaningful relationships with authorities, commissions and private markets resulting in increased funding and healthy waiting lists for the homes and services provided. The post will be responsible for a significant budget and will require the financial acumen to manage this effectively. As a direct report to a member of the Executive Management Team (EMT) the role becomes a member of the Senior Leadership Team (SLT) and will be pivotal in delivering an ambitious transformation agenda and delivering the charity s Brilliant Future Strategy. Location & Travel West Midlands, Gloucestershire and Hertfordshire The role will cover our communities at Stourbridge (West Midlands), Grange Village & Oaklands Park (Gloucestershire) and St Albans & Delrow, Watford (Hertfordshire). You will be based at one of the communities within the region, with regular travel between communities. You will be required to attend quarterly leadership away days and other meetings which will require overnight stays. Duties & Responsibilities Leadership Lead, manage, inspire and develop high performing, highly respected and skilled supported living teams across three communities, supporting and line-managing direct reports to achieve agreed objectives, which will in turn support the delivery of the wider strategic objectives of the Trust. Foster a culture of excellence, inclusion, and respect. Actively contribute to the Senior Leadership Team, sharing collective responsibility for the development, delivery and evaluation of cross-departmental projects and activities. Implement the operational delivery plan that delivers the strategy for supported living services, aligning with the charity s mission and values. Drive continuous improvement and innovation in service delivery to meet the evolving needs of service users with a particular focus on an ageing population and integration of younger people s services. Monitor and respond to sector trends, legislation, and best practices to maintain a leading-edge in-service provision. Lead evidence based, high quality communication and engagement opportunities at community level that support the Trust to become an irresistible employer, measured through agreed annual and pulse survey results, positive feedback and clear understanding of the Trust s direction of travel and objectives. Understand, contribute and support the fundraising needs of the charity to ensure added value for those that we support. Working with peers, people supported and practitioners; develop digital innovation and technology solutions to create a modern, flexible service and opportunities to support and evidence healthy lifestyle choices that align to the Trust s Green Care goals. Support the development of a Theory of Change for Supported Living and Housing Management across the region and be responsible for implementation of agreed outcomes. Ensure effective recruitment, training, and professional development of staff. Supported Living Operations Ensure the delivery of measurable and high performing supported living services. Manage and drive improvements in the performance and quality of all services by setting clear objectives, targets and KPIs, evidence regular monitoring and implementation of actions to address under performance. Ensure all supported living services meet or exceed regulatory standards (e.g. CQC or equivalent) and internal quality benchmarks. Develop and implement systems to measure and report on service outcomes and impact. Lead on contract negotiations with funding bodies and across the region to maximise income for the delivery of supported living services. Ensure services are co-produced and that co-production is central to the work of the supported living teams and services are delivered in line with the I-statements . Through the Theory of Change, develop a clear model of active support that enables independence and clarity of needs led provision. People We Support Advocacy Promote a person-centred approach, ensuring that people we support have choice, control, and opportunities to achieve their Life of Opportunity aspirations. Establish systems for gathering and responding to feedback from those supported and their families. Embed the Family Charter and support a culture of transparency. Ensure safeguarding policies and procedures are rigorously implemented and adhered to. Housing Management Ensure properties are fully let to minimise void loss to the target groups identified in the approved strategy. Work with colleagues in the Property and Land Services to secure alternative use for unlettable properties to maximises income aligned to agreed plans, tenure and opportunity. Strategy Implementation, planning, budgeting, and reporting Contribution to and implementation of the approved strategies and tactical plans that support the delivery of a Brilliant Future (e.g. Older People, Community Development, Stakeholder Engagement) . Develop and manage a significant and comprehensive operational annual budget and set of KPIs in line with income constraints and create evaluation & monitoring systems that drive value for money and agreed delivery objectives. Develop and manage budgets for supported living services, ensuring financial sustainability recognising that the Charity does not fundraise for statutory provision. Monitor and control expenditure, ensuring cost-effectiveness without compromising quality. Provide monthly insights, performance reports and analysis using proportionate systems appropriate to different audiences and including Executive, Board of Trustees and Trust strategic documents (such as Annual Report and Impact Reporting). Ensure contracts are approved and in place for the delivery of all commissioned services. Ensure the service procures goods and services in line with the established governance frameworks in place at the Charity. Stakeholder Engagement Lead on the development and maintenance of purposeful operational relationships with key stakeholders within the region including funders, commissioners, health services and other partners. Work with stakeholders to develop and transform services to meet evolving needs of the local community. Support fundraising activity by providing impact reporting as required by the fundraising team and our supporters and local development of volunteering programmes that add value to the unique services of the trust. Build meaningful relationships with families in a way that is transparent and aligned to good practise and safeguarding/MCA principles. Advocate for the needs and rights of adults with learning disabilities within local and national forums. Represent the charity at key events, meetings, and networks. Identify and pursue relevant funding opportunities including grants, contracts and partnerships ensuring that key stakeholders are informed and aware of relevant opportunities. Transformation and Change Contribute to, and support, the Theory of Change development of the current model for delivery of supported living . click apply for full job details
Job title: Head of Operations and Projects Design, Fit-Out & Construction Location: Feering, Essex Hybrid (Monday Thursdays in office) Salary: £60,000 - £65,000 About the Role: As Head of Operations and Projects you ll oversee all operational aspects of design, fit-out, and construction projects, ensuring they are delivered safely, profitably, on time, and to the highest standards. This strategic, hands-on role combines daily project oversight with developing scalable systems, teams, and processes that enable sustainable growth. You ll collaborate closely with the Head of Design and Head of Projects, driving operational excellence and a high-performing culture through strong leadership and example. Benefits: Annual Leave: 31 days Company Car Progressive Annual Leave: Increases by 1 day each year after your first full year (up to 5 extra days) Birthday Leave: One additional day off on your birthday (post-probation) Social Events: Year-round activities organised by our Social Committee Private Medical Insurance: Optional after 1 year of service Long Service Awards: Every 5 years of continuous service Employee of the Quarter: Quarterly recognition for top performers Office Perks: Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays: Weekly drinks to unwind and connect Referral Program: Rewards for successful candidate referrals Pirkx Benefits: Access to health, wellness, and lifestyle perks from day one Auto-Enrolment Pension: 3% employer contribution (after 3 months, via Scottish Widows) Performance Bonus: Discretionary profit-sharing bonus (prorated if mid-year start) Key Responsibilities: Operational Leadership & Delivery: Oversee all live projects from inception to handover, ensuring scope, budget, and quality standards are met. Lead and resource project and installation teams for consistent, efficient delivery. Conduct project reviews to track progress, risk, and client satisfaction. Strategy & Planning: Develop and implement operational strategies aligned to company growth goals. Translate business objectives into measurable KPIs and performance metrics. Financial & Commercial Control Own project profitability and manage operational budgets and forecasts. Optimise subcontractor performance and cost control. Process, Systems & Improvement Implement Standard Operating Procedures (SOPs) and reporting dashboards. Champion continuous improvement and digital-first operational processes. Health, Safety & Compliance: Lead operational Health & Safety across all projects. Maintain 100% compliance with statutory and company HSE requirements. People & Culture: Lead, coach, and develop delivery teams to drive accountability and performance. Foster collaboration between design, commercial, and delivery teams. Client & Stakeholder Management: Build lasting relationships with clients, consultants, and suppliers. Support the Managing Director in achieving exceptional client satisfaction and repeat business. Requirements: 7+ years in a senior operations role (construction, fit-out, interiors, or related sector) Proven ability to manage multiple concurrent projects (£100k £5m) Strong leadership, commercial, and financial acumen Excellent understanding of CDM, H&S, and quality standards Desirable: Degree in Construction Management or related field SMSTS / NEBOSH / IOSH qualification Experience scaling a growing SME within the sector Proficiency with digital project management tools
Dec 11, 2025
Full time
Job title: Head of Operations and Projects Design, Fit-Out & Construction Location: Feering, Essex Hybrid (Monday Thursdays in office) Salary: £60,000 - £65,000 About the Role: As Head of Operations and Projects you ll oversee all operational aspects of design, fit-out, and construction projects, ensuring they are delivered safely, profitably, on time, and to the highest standards. This strategic, hands-on role combines daily project oversight with developing scalable systems, teams, and processes that enable sustainable growth. You ll collaborate closely with the Head of Design and Head of Projects, driving operational excellence and a high-performing culture through strong leadership and example. Benefits: Annual Leave: 31 days Company Car Progressive Annual Leave: Increases by 1 day each year after your first full year (up to 5 extra days) Birthday Leave: One additional day off on your birthday (post-probation) Social Events: Year-round activities organised by our Social Committee Private Medical Insurance: Optional after 1 year of service Long Service Awards: Every 5 years of continuous service Employee of the Quarter: Quarterly recognition for top performers Office Perks: Free tea, coffee, snacks, kitchen facilities, and breakout spaces Beer Fridge Fridays: Weekly drinks to unwind and connect Referral Program: Rewards for successful candidate referrals Pirkx Benefits: Access to health, wellness, and lifestyle perks from day one Auto-Enrolment Pension: 3% employer contribution (after 3 months, via Scottish Widows) Performance Bonus: Discretionary profit-sharing bonus (prorated if mid-year start) Key Responsibilities: Operational Leadership & Delivery: Oversee all live projects from inception to handover, ensuring scope, budget, and quality standards are met. Lead and resource project and installation teams for consistent, efficient delivery. Conduct project reviews to track progress, risk, and client satisfaction. Strategy & Planning: Develop and implement operational strategies aligned to company growth goals. Translate business objectives into measurable KPIs and performance metrics. Financial & Commercial Control Own project profitability and manage operational budgets and forecasts. Optimise subcontractor performance and cost control. Process, Systems & Improvement Implement Standard Operating Procedures (SOPs) and reporting dashboards. Champion continuous improvement and digital-first operational processes. Health, Safety & Compliance: Lead operational Health & Safety across all projects. Maintain 100% compliance with statutory and company HSE requirements. People & Culture: Lead, coach, and develop delivery teams to drive accountability and performance. Foster collaboration between design, commercial, and delivery teams. Client & Stakeholder Management: Build lasting relationships with clients, consultants, and suppliers. Support the Managing Director in achieving exceptional client satisfaction and repeat business. Requirements: 7+ years in a senior operations role (construction, fit-out, interiors, or related sector) Proven ability to manage multiple concurrent projects (£100k £5m) Strong leadership, commercial, and financial acumen Excellent understanding of CDM, H&S, and quality standards Desirable: Degree in Construction Management or related field SMSTS / NEBOSH / IOSH qualification Experience scaling a growing SME within the sector Proficiency with digital project management tools
Get Staffed Online Recruitment
Peterborough, Cambridgeshire
Operations Manager - Peterborough Our client is growing fast, and they are searching for a highly organised, proactive, and assertive Operations Manager to bring structure, leadership, and calm confidence to their busy estate agency. If you thrive in roles where you keep the team aligned, optimise workflows, and ensure high operational standards, this is your opportunity to join a modern, high-performing agency that values strong leadership and exceptional organisation. What You'll Get: £30,000 to £40,000 salary (depending on experience) Incentive opportunity based on group turnover 20 days holiday plus bank holidays Extra birthday day off (aligned with company-wide benefits) Company pension Professional training and development A supportive, modern, high-performing environment Quarterly team nights out if targets are hit Work with a region-leading agency: 79% success rate vs local average of 46%; 250+ 5 Google reviews Flexibility This is an office-based role due to the need for daily oversight. Saturday phone cover may be carried out from home when required. The Role You'll take ownership of the day-to-day operational running of the business, ensuring staff, schedules, systems, and processes all run efficiently. From diary control and compliance checks to performance support and workflow oversight, you'll be the central operational support that keeps the business moving. You'll work closely with the Directors and wider team to improve processes, maintain standards, and ensure exceptional internal organisation. What You'll Do: Oversee daily operational activity, staff workflow, scheduling, and diary control. Act as the main point for problem-solving and supplier coordination. Manage onboarding workflows and ensure the business runs smoothly. Maintain compliance across AML, GDPR, H&S, and file/audit standards. Monitor KPIs, hold team 1:1s, support performance management, and uphold processes. Assist with recruitment, training, and staff development. Improve workflows, support new system rollouts, and contribute to key projects. What You'll Need: Experience in operations, office management, or team coordination (estate agency preferred but not essential). Highly organised, decisive, and confident in a fast-paced environment. Strong problem-solver who stays calm under pressure. Assertive and able to uphold standards and processes. Willing to go the extra mile when tasks require it. Excellent communicator - approachable yet authoritative. Full UK driving licence. Clear criminal record and right to work in the UK. Able to attend the office Monday to Friday (essential). Who You Are: You're the person who keeps everything (and everyone) on track. Calm, confident, energetic, proactive, and always one step ahead. You're resilient, collaborative, and capable of steering the day while supporting the team and Directors. You take pride in maintaining high standards, improving structure, and being the steady point of contact in a busy environment. Interview Process: First interview within 7 - 10 days. Second interview the following week. Fast decisions for the right candidate. Immediate start available Why Join Our Client They are a fast-growing, modern estate agent with exceptional marketing, industry-leading results, and a culture built on integrity, trust, and high performance. You'll join a team that genuinely cares, supports its people, and celebrates success. If you're an organised, confident, driven Operations Manager ready to take on a pivotal role, they'd love to hear from you. Apply Now To help our client place the right people in the right roles, they invite all applicants to complete a short questionnaire as part of the process. JBRP1_UKTJ
Dec 11, 2025
Full time
Operations Manager - Peterborough Our client is growing fast, and they are searching for a highly organised, proactive, and assertive Operations Manager to bring structure, leadership, and calm confidence to their busy estate agency. If you thrive in roles where you keep the team aligned, optimise workflows, and ensure high operational standards, this is your opportunity to join a modern, high-performing agency that values strong leadership and exceptional organisation. What You'll Get: £30,000 to £40,000 salary (depending on experience) Incentive opportunity based on group turnover 20 days holiday plus bank holidays Extra birthday day off (aligned with company-wide benefits) Company pension Professional training and development A supportive, modern, high-performing environment Quarterly team nights out if targets are hit Work with a region-leading agency: 79% success rate vs local average of 46%; 250+ 5 Google reviews Flexibility This is an office-based role due to the need for daily oversight. Saturday phone cover may be carried out from home when required. The Role You'll take ownership of the day-to-day operational running of the business, ensuring staff, schedules, systems, and processes all run efficiently. From diary control and compliance checks to performance support and workflow oversight, you'll be the central operational support that keeps the business moving. You'll work closely with the Directors and wider team to improve processes, maintain standards, and ensure exceptional internal organisation. What You'll Do: Oversee daily operational activity, staff workflow, scheduling, and diary control. Act as the main point for problem-solving and supplier coordination. Manage onboarding workflows and ensure the business runs smoothly. Maintain compliance across AML, GDPR, H&S, and file/audit standards. Monitor KPIs, hold team 1:1s, support performance management, and uphold processes. Assist with recruitment, training, and staff development. Improve workflows, support new system rollouts, and contribute to key projects. What You'll Need: Experience in operations, office management, or team coordination (estate agency preferred but not essential). Highly organised, decisive, and confident in a fast-paced environment. Strong problem-solver who stays calm under pressure. Assertive and able to uphold standards and processes. Willing to go the extra mile when tasks require it. Excellent communicator - approachable yet authoritative. Full UK driving licence. Clear criminal record and right to work in the UK. Able to attend the office Monday to Friday (essential). Who You Are: You're the person who keeps everything (and everyone) on track. Calm, confident, energetic, proactive, and always one step ahead. You're resilient, collaborative, and capable of steering the day while supporting the team and Directors. You take pride in maintaining high standards, improving structure, and being the steady point of contact in a busy environment. Interview Process: First interview within 7 - 10 days. Second interview the following week. Fast decisions for the right candidate. Immediate start available Why Join Our Client They are a fast-growing, modern estate agent with exceptional marketing, industry-leading results, and a culture built on integrity, trust, and high performance. You'll join a team that genuinely cares, supports its people, and celebrates success. If you're an organised, confident, driven Operations Manager ready to take on a pivotal role, they'd love to hear from you. Apply Now To help our client place the right people in the right roles, they invite all applicants to complete a short questionnaire as part of the process. JBRP1_UKTJ
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Select how often (in days) to receive an alert: HR Business Partner, South of England (M4 corridor, South Coast, South East and London) City: London Country/Region: GB Application Deadline: - Location: Marylebone, London (3 days per week Tuesday-Thursday) Travel requirements: across division to support in-store and regional partnering requirements Overview As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora's brand values and future ambitions.This role is ideal for a commercially astute, people-centric HR professional who thrives in a dynamic, customer-focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future-ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise. Key Responsibilities Strategic Business Partnering Act as a trusted advisor to DSMs and RSMs, translating business strategy into people plans that drive performance and growth Lead workforce planning, talent development, and succession strategies to build future capability Strengthen leadership capability and support cultural transformation aligned to Pandora's values Champion internal mobility by identifying and developing high-potential talent with clear career pathways Deliver impactful HR initiatives across the employee lifecycle: performance, engagement, inclusion, and wellbeing Partner with HR Director and COEs to ensure seamless execution of Cluster and Global HR programmes and BAU processes Use people data and analytics to inform decisions, identify skill gaps, and mitigate risks Support divisional and cluster-wide strategic projects and embed career development conversations into regular rhythms Employee Relations & Compliance Collaborate with ER team for consistent, fair, and compliant handling of ER matters Act as divisional escalation point for ER issues and guide leaders through performance management processes Support organisational change (restructures, consultations, role redesigns) ensuring alignment with strategy and people impact Ensure compliance with legislation, policies, and ethical standards Manager Enablement & Capability Building Coach retail leaders to build inclusive, high-performing teams Support leadership development programmes and promote a culture of feedback, recognition, and growth Employee Experience & Wellbeing Champion a positive, inclusive employee experience with wellbeing embedded in operations Partner with COEs to tailor initiatives reducing absenteeism and burnout Actively listen to employee feedback to shape people strategies Digital & Data Enablement Advocate for digital tools that enhance HR delivery and employee experience Support integration of technology into people processes for efficiency and better decision-making Team Coordination (Rotational Responsibility) Although this role does not include line management responsibilities, the role includes a rotational coordination remit across the HRBP team: Coordinate HRBP team rhythm, ensuring alignment and collaboration with HR strategy Represent HRBP team in HRLT meetings and cascade strategic updates Drive consistency in ways of working and documentation across HRBP community What we're looking for Proven experience as an HRBP in a multi-site retail or consumer-facing environment Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes Skilled in coaching, change leadership, and employee relations Exceptional communication and collaboration skills, with a proactive, solutions-focused mindset Comfortable using data and HR analytics to shape strategy and measure impact CIPD qualified or equivalent experience preferred Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days Tuesday to Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office (claimable for field-based employees) At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Dec 11, 2025
Full time
Select how often (in days) to receive an alert: HR Business Partner, South of England (M4 corridor, South Coast, South East and London) City: London Country/Region: GB Application Deadline: - Location: Marylebone, London (3 days per week Tuesday-Thursday) Travel requirements: across division to support in-store and regional partnering requirements Overview As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora's brand values and future ambitions.This role is ideal for a commercially astute, people-centric HR professional who thrives in a dynamic, customer-focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future-ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise. Key Responsibilities Strategic Business Partnering Act as a trusted advisor to DSMs and RSMs, translating business strategy into people plans that drive performance and growth Lead workforce planning, talent development, and succession strategies to build future capability Strengthen leadership capability and support cultural transformation aligned to Pandora's values Champion internal mobility by identifying and developing high-potential talent with clear career pathways Deliver impactful HR initiatives across the employee lifecycle: performance, engagement, inclusion, and wellbeing Partner with HR Director and COEs to ensure seamless execution of Cluster and Global HR programmes and BAU processes Use people data and analytics to inform decisions, identify skill gaps, and mitigate risks Support divisional and cluster-wide strategic projects and embed career development conversations into regular rhythms Employee Relations & Compliance Collaborate with ER team for consistent, fair, and compliant handling of ER matters Act as divisional escalation point for ER issues and guide leaders through performance management processes Support organisational change (restructures, consultations, role redesigns) ensuring alignment with strategy and people impact Ensure compliance with legislation, policies, and ethical standards Manager Enablement & Capability Building Coach retail leaders to build inclusive, high-performing teams Support leadership development programmes and promote a culture of feedback, recognition, and growth Employee Experience & Wellbeing Champion a positive, inclusive employee experience with wellbeing embedded in operations Partner with COEs to tailor initiatives reducing absenteeism and burnout Actively listen to employee feedback to shape people strategies Digital & Data Enablement Advocate for digital tools that enhance HR delivery and employee experience Support integration of technology into people processes for efficiency and better decision-making Team Coordination (Rotational Responsibility) Although this role does not include line management responsibilities, the role includes a rotational coordination remit across the HRBP team: Coordinate HRBP team rhythm, ensuring alignment and collaboration with HR strategy Represent HRBP team in HRLT meetings and cascade strategic updates Drive consistency in ways of working and documentation across HRBP community What we're looking for Proven experience as an HRBP in a multi-site retail or consumer-facing environment Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes Skilled in coaching, change leadership, and employee relations Exceptional communication and collaboration skills, with a proactive, solutions-focused mindset Comfortable using data and HR analytics to shape strategy and measure impact CIPD qualified or equivalent experience preferred Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days Tuesday to Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office (claimable for field-based employees) At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical outsourcing will manage the clinical trial outsourcing for Jazz Pharmaceuticals' clinical development programs across clinical study phases pre- and post-authorization. Under the direction of the Associate Director, Clinical Outsourcing s/he is responsible for the vendor evaluation and selection, contract negotiation and maintenance, and financial management processes in support of Jazz' clinical studies. Essential Functions Assist Associate Director and senior leadership in the management of the outsourcing, vendor selection and clinical contracts process Generate RFIs, RFPs, and contract templates Negotiate and maintain clinical development contracts, including vendor CDAs, MSAs investigator meeting agreements, Statements of Works for external clinical service providers, consultant agreements and specialty vendor contracts Oversee CRO/FSP activities in regard to CDAs, vendor Statements of Work and clinical site agreements Submit purchase requisitions and manage contract approvals through Jazz's S2P system Interface with cross-functional teams, including legal, procurement, compliance and clinical operations functions in selection and management of vendors and study sites Manage selection process and develop strong relationships with vendors in conjunction with cross-functional teams Organize bid defense meetings as required Develop and maintain tracking tools (spreadsheets, databases, etc.), Attend team meetings as appropriate, represent Clinical outsourcing on cross-functional clinical trial working group meetings. Assist in the monthly accrual process and financial reporting for projects Assist Director with departmental process improvements as needed Work in collaboration with Compliance on FMV; May help train individual contributor/professional employees Required Knowledge, Skills, and Abilities Bachelor's degree with three years of clinical outsourcing experience Excellent verbal, written and interpersonal communication skills in a dynamic and growing organization Experience generating RFPs, RFIs, and study budget/contract templates Proven track record negotiating contracts and budgets with both U.S. and international vendors In-depth knowledge of compliance and legal issues related to the conduct of clinical trials phase 1 - 3. Experience with post authorization phase 4 preferred. Experience managing CROs, central laboratories, and other clinical study vendors, including trial sites a plus. Understanding of international clinical pharmaceutical standards, ICH/GCP guidelines and regulatory compliance issues Working knowledge of clinical trial functions, including clinical operations, data management, biostatistics, regulatory and drug safety Ability to prioritize and handle multiple tasks simultaneously Maintain up to date information on changing healthcare regulations affecting clinical trial payments Jazz values are Passion, Innovation, Collaboration and Integrity and Pursuit of Excellence! This is highly valued in our employees. Some limited travel may be required Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Brief Description: The Manager, Clinical outsourcing will manage the clinical trial outsourcing for Jazz Pharmaceuticals' clinical development programs across clinical study phases pre- and post-authorization. Under the direction of the Associate Director, Clinical Outsourcing s/he is responsible for the vendor evaluation and selection, contract negotiation and maintenance, and financial management processes in support of Jazz' clinical studies. Essential Functions Assist Associate Director and senior leadership in the management of the outsourcing, vendor selection and clinical contracts process Generate RFIs, RFPs, and contract templates Negotiate and maintain clinical development contracts, including vendor CDAs, MSAs investigator meeting agreements, Statements of Works for external clinical service providers, consultant agreements and specialty vendor contracts Oversee CRO/FSP activities in regard to CDAs, vendor Statements of Work and clinical site agreements Submit purchase requisitions and manage contract approvals through Jazz's S2P system Interface with cross-functional teams, including legal, procurement, compliance and clinical operations functions in selection and management of vendors and study sites Manage selection process and develop strong relationships with vendors in conjunction with cross-functional teams Organize bid defense meetings as required Develop and maintain tracking tools (spreadsheets, databases, etc.), Attend team meetings as appropriate, represent Clinical outsourcing on cross-functional clinical trial working group meetings. Assist in the monthly accrual process and financial reporting for projects Assist Director with departmental process improvements as needed Work in collaboration with Compliance on FMV; May help train individual contributor/professional employees Required Knowledge, Skills, and Abilities Bachelor's degree with three years of clinical outsourcing experience Excellent verbal, written and interpersonal communication skills in a dynamic and growing organization Experience generating RFPs, RFIs, and study budget/contract templates Proven track record negotiating contracts and budgets with both U.S. and international vendors In-depth knowledge of compliance and legal issues related to the conduct of clinical trials phase 1 - 3. Experience with post authorization phase 4 preferred. Experience managing CROs, central laboratories, and other clinical study vendors, including trial sites a plus. Understanding of international clinical pharmaceutical standards, ICH/GCP guidelines and regulatory compliance issues Working knowledge of clinical trial functions, including clinical operations, data management, biostatistics, regulatory and drug safety Ability to prioritize and handle multiple tasks simultaneously Maintain up to date information on changing healthcare regulations affecting clinical trial payments Jazz values are Passion, Innovation, Collaboration and Integrity and Pursuit of Excellence! This is highly valued in our employees. Some limited travel may be required Jazz Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any characteristic protected by law. The successful candidate will also be eligible to participate in various benefits offerings, including, but not limited to, medical, dental and vision insurance, retirement savings plan, and flexible paid vacation. For more information on our Benefits offerings please click here: .
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
Dec 11, 2025
Full time
If you are a current Jazz employee please apply via the Internal Career site. Jazz Pharmaceuticals is a global biopharma company whose purpose is to innovate to transform the lives of patients and their families. We are dedicated to developing life-changing medicines for people with serious diseases - often with limited or no therapeutic options. We have a diverse portfolio of marketed medicines, including leading therapies for sleep disorders and epilepsy, and a growing portfolio of cancer treatments. Our patient-focused and science-driven approach powers pioneering research and development advancements across our robust pipeline of innovative therapeutics in oncology and neuroscience. Jazz is headquartered in Dublin, Ireland with research and development laboratories, manufacturing facilities and employees in multiple countries committed to serving patients worldwide. Please visit for more information. Technical Operations (TO) is the Jazz function that is tasked with the development, manufacture, and supply of medicines globally. Operational Excellence (OE) is a key strategic and enabling capability to drive engagement and effective growth within TO by creating a high-performance, innovative, and resilient organizational change capability to enhance its ability to deliver premium service across E2E value chains within the Jazz enterprise. TO now has the ambition to extend its current OE capability by building a world-class Enterprise Excellence (EE) capability that supports the TO function to be a high-performance, innovative, and resilient "Engine" to drive Jazz's sustainable and profitable growth. This vision centers on creating capacity, capability, and agility to consistently deliver premium service across the E2E value chain, whilst protecting our license to operate. It will enable significant value creation and embed a continuous improvement culture supported by digital innovation. The new "EE Team" will drive measurable, tangible and timely performance improvement projects through a standardized project delivery and program governance framework, operational "Best Practice" (BP) knowledge sharing, employee OE capability development, and a companywide OE "Community of Practice (CoP)." This "EE Operations Lead" role will work for the "Head of Enterprise Excellence" and play a pivotal coordination and leadership role within this team, ensuring that demand management, resource allocation, communication and reporting processes operate seamlessly across the EE team. It will act as the central link between TO leadership, EE Team, OE practitioners, training providers, and all other external partners, This role will be truly instrumental in maintaining program cadence, transparency, and employee engagement across the enterprise. Essential Functions / Responsibilities Operational Coordination and Demand Management Manage forecasting, planning, prioritizing, and processing of incoming EE enquiries / requests for support. Maintain an up-to-date demand pipeline, ensuring alignment with strategic priorities and resource capacity. Facilitate intake discussion / prioritisation review with leadership to ensure balanced workload distribution. Resource Management and Mobilisation Manage team resourcing, onboarding, and mobilisation across multiple business units and projects. Track resource allocation, project assignments, and skill utilisation to support optimal team performance. Coordinate new team member induction, including system access, documentation, and mentoring support. Community of Practice (CoP) Leadership Moderate the EE CoP activity daily, including approving membership requests and curating engagements. Oversee planning and facilitation of sessions (Learning events, BP tool updates, case study presentations). Partner with CoP "Champions" to drive practitioner engagement and share BPs across regions / functions. Support BP solution adoption by organising "Knowledge Sharing" sessions with TO operational employees. BP Solution and Knowledge Sharing Support validation and management of a scalable BP solution portfolio to drive operational improvements. Coordinate creation of consistent BP solution materials to support their adoption across the organization. Create materials, feature/benefit statements, suggested use cases, and case studies for each BP solution. Capability and Competency Development Assess, validate, and implement training requests and development plans for TO and EE employees. Coordinate and support delivery of structured education, training, coaching, and certification activities. Ensure learning activities align with business priorities, track trainee progress, completion, and outcomes. Monitor, manage, and report all training contractor costs / activities eligible for IDA or similar local funding. Maintain accurate training records and provide reports on training demand, delivery, and trainee feedback. Communication and Reporting Operations Develop and execute communication plan, ensuring alignment with TO / BS&O communication strategy. Maintain standard templates, cadences, and communication / reporting repositories (Teams, SharePoint). Coordinate and produce weekly, monthly, quarterly and / or annual results reporting / updates, including: Weekly: Internal newsletters, intranet posts, CoP updates, BP solution highlights, and recognition stories. Monthly: Dashboards, project summaries, performance insights using Metronome, and training metrics. Quarterly: Business reviews, presentations, maturity assessments, and training program impact reports. Annually: EE team report, business impact summary, BP case studies, and award program coordination. Continuous Improvement and Program Support Support EE leadership with operational planning, KPI / metric tracking, and training performance reviews. Partner with the Digital Enablement and Analytics teams to leverage dashboards, and key reporting tools. Contribute to design / improvement of governance processes, templates, and communications frameworks. Coordinate input to communications, ensuring consistency, accuracy, and alignment with brand standards. Routine Activities Daily: CoP moderation, membership management, dashboard checks, and full triage of enquiry inbox. Weekly: Update demand forecast, compile newsletter, support BP sessions, and OE training coordination. Monthly: Consolidate KPIs, refresh Metronome data, distribute reports and track capability development. Quarterly: Coordinate TOLT, quarterly performance, NLL meetings, BP adoption, and capability reviews. Annually: Compile EE Annual Report, coordinate awards, summarize BP adoption and training outcomes. Required Knowledge, Skills, and Abilities Strong organizational and coordination skills with proven ability to manage multiple parallel initiatives. Solid understanding of Lean Six Sigma and Continuous Improvement concepts. (Green Belt level desirable) Experienced in program / operations management, ideally within either consulting, PM, or SS environment. Exceptional written, verbal, and visual communication skills in both "Live" and "Asynchronous" environments. Experienced in developing asynchronous communication. (Newsletters, dashboards, executive summaries.) Proficient in digital collaboration and reporting tools (Metronome, SharePoint, Teams, MS Office, AI tools). Strong planning, reporting, compliance, and tracking skills to manage training support IDA grant payments. Skilled in customer service, internal stakeholder engagement, facilitation, and cross-functional coordination. High attention to detail with a focus on accuracy, clarity, and visual presentations and other media types. Ability to operate autonomously in a remote environment and manage competing priorities effectively. Proactive, collaborative, and pragmatic mindset, able to drive structure / consistency in evolving processes. Ability to travel up to 20% across UK, Ireland and Europe Note: During the EE Program start-up phase, it may be necessary to take on some additional responsibilities for business partnering and/or project support until such time as the EE team recruitment processes have fully completed and all business partner roles are fully staffed. Education and Licenses Required: Bachelor's degree in Business, Engineering, Operations Management, or related discipline required (Or significant, appropriate business experience in similar roles. Preferred: Certification in Lean Six Sigma (Green Belt or above). Project Management qualification (PMP, PRINCE2, or equivalent). Experience in "Digital / OE / CI Transformation" programs or capability-building environments. Prior experience working in pharmaceutical, biotech, or regulated industries is advantageous. Candidates should be prepared for approximately 20% travel across the UK, Ireland and Europe. . click apply for full job details
