Hubspot
However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London offices or remote from anywhere in Ireland or the UK. In this role you'll get to: Manage 150 - 180 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to "solve for the customer" including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving-whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: Fluency in written and spoken English & a Nordic language. 2+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organised, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. It's easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently is required. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply-we'd love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you're a remote employee or work from the office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in person onboarding. If you join our broader Product team, you'll also attend other in person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights. HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.
However you identify or whatever your path here, please apply if you see a position that makes your heart skip a beat. Come join us and help us build a global company where we're all proud to belong. HubSpot is looking for a Nordics Customer Success Manager who is interested in using creativity to solve problems, build long term relationships with businesses, and help their customers use software to achieve their inbound goals. Customer Success Managers are the trusted inbound advisors for each of their customers. They have an intimate understanding of how their businesses work and what the businesses need to grow and thrive. In working with your customers, you will find that no two of them are the same. In the morning, you could be working with the Marketing Manager at a carpet manufacturer about how to rank for the keyword "stain resistant carpet" through more effective blogging. In the afternoon, you could be talking to the CMO of a software company about how to convert more of their free trials into customers through marketing automation and the sales platform. This role is open in our Dublin and London offices or remote from anywhere in Ireland or the UK. In this role you'll get to: Manage 150 - 180 customer relationships. Some of your customers will be new while others may have been using HubSpot for several years. Work with your customers on a regular basis to understand their goals and align them with the necessary resources to achieve them. Partner with different teams at HubSpot to "solve for the customer" including onboarding, up sell/x sell, and renewals. Along the way, you will get to know HubSpot's software incredibly well and help your customers fully adopt the platform. Your day to day is a mix of proactive and reactive work, and CSMs have a lot of autonomy in managing their "book of business". The proactive work includes 4 5 scheduled deep dive meetings per day with customers, where you review their progress, make strategic and tactical recommendations, and keep them up to date on the latest and greatest features from HubSpot. The reactive work runs the gamut from questions about invoices to "how to" questions about the software. Promote the growth of your install base by uncovering, scoping and qualifying opportunities where customers can use more HubSpot products and services to ensure customer retention and growth. Understand technical roadblocks and make recommendations on solution implementation and core integrations using HubSpot to overcome them. If you're stimulated by problem solving-whether it's a business or technical challenge - this is the role for you. To excel in this role you will need to have: Fluency in written and spoken English & a Nordic language. 2+ years of experience in a client facing or account management role. Business savvy with consultative, problem solving, and issue resolution skills. Strong knowledge of the media/digital landscape. Motivated self starter who is hungry to learn and can provide strong examples of how they have achieved results while balancing demanding expectations. Super organised, quick learner who works well under pressure. Strong negotiation skills, comfortable navigating financial conversations, and dealing with cancellations. It's easy for you to build and maintain relationships, manage expectations, and identify issues that require escalation. Knowledge of Inbound Marketing or the aptitude to learn it quickly and independently is required. Support an ongoing partner relationship to maximise acquisition, retention, and up sell rates. We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don't hesitate to apply-we'd love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you're a remote employee or work from the office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in person onboarding. If you join our broader Product team, you'll also attend other in person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We're building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights. HubSpot, Inc. is an equal opportunity employer. As a federal contractor, we take affirmative action to ensure equal opportunity and all candidates are considered without regard to race, color, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other legally protected characteristics.
isepglobal
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Join WSP's Global Sustainability Team and play a pivotal role in advancing our sustainability strategy across the UK and EMEIA region. As Head of Corporate Sustainability, you will lead the corporate sustainability program within the region, ensuring regulatory compliance, meeting regional client and market expectations, and aligning with WSP's global sustainability strategy and objectives. This is a role with the opportunity to influence meaningful change and strengthen WSP's industry leadership position. Responsibilities Lead Regional Programs ( 50% of available hours): Manage corporate sustainability programs across EMEIA, with a focus on the UK, Central Europe, and the Nordics. In this role, you will lead a small team ( 5 FTEs) of sustainability professionals throughout this geographic region, supported by additional shared resource in our GCC sustainability centre of excellence, located in India. You will maintain and enhance our well-established sustainability programs in the UK and Nordics to meet regulatory and global business requirements, while developing, maturing and expanding the sustainability program for Central Europe and, ultimately, the wider EMEIA region. Manage Additional Needs of UK and Ireland Program ( 50% of available hours): Understand, lead, shape and enable additional corporate activities required by the mature UK&I business to support strategic work winning and client delivery. Lead a small and well-established team (5 FTEs) with an agreed programme of activities. In 2026, this includes leadership and oversight of project decarbonisation (1 FTE) and social value (4 FTE) where you will support efforts to fulfil WSP's corporate commitments and client contractual requirements across government and private sector. This includes some engagement as required with large climate and social value practitioner networks across WSP teams and externally. Across these two elements: Ensure Regulatory Compliance: In collaboration with legal, oversee adherence to regional and local sustainability regulations. This includes leading or supporting efforts to prepare sustainability disclosures required under the CSRD in the EU, SECR, ESOS and TCFD in the UK and GHG disclosure requirements in Spain and France. Meet Client Expectations: Support bid teams in responding to sustainability questionnaires and ensure that regional sustainability objectives align with evolving client expectations. Enhance Data Collection and Reporting Processes: Ensure global platforms such as Oracle and Amex deliver the required sustainability data to meet regulatory requirements and advance sustainability objectives. Improve efficiency and quality of regional data collection. Develop Regional Strategies: Translate the global sustainability strategy into actionable plans for EMEIA, aligning with regional priorities. As needed, develop and implement policies and procedures to ensure compliance and monitor and report compliance activities. Develop or maintain GHG reduction plans and related targets for each country or sub-region. Monitor and report on sustainability program to regional senior management. Engage Leadership: Partner with regional leaders and business functions (e.g., legal, HR, workplace, IT) to embed sustainability into business operations and culture. Provide guidance and support to business units to ensure they understand and comply with regulatory requirements and support sustainability objectives. What we will be looking for you to demonstrate Bachelor's degree in Sustainability, Environmental Studies, Engineering, or equivalent experience. Significant experience in corporate sustainability or related fields. Proven ability to manage complex business change projects and collaborate with interdisciplinary teams. Strong skills in building trust, driving change, and engaging stakeholders internally and externally. Deep knowledge of global sustainability standards and regulatory frameworks. Good knowledge of the UK regulatory and practical market requirements associated with social value Knowledge of social value measurement frameworks and standards, including TOMs. Experience in overseeing the delivery of social value strategies and partnerships. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.
Job Description What if you could do the kind of work the world needs? At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you. A little more about your role Join WSP's Global Sustainability Team and play a pivotal role in advancing our sustainability strategy across the UK and EMEIA region. As Head of Corporate Sustainability, you will lead the corporate sustainability program within the region, ensuring regulatory compliance, meeting regional client and market expectations, and aligning with WSP's global sustainability strategy and objectives. This is a role with the opportunity to influence meaningful change and strengthen WSP's industry leadership position. Responsibilities Lead Regional Programs ( 50% of available hours): Manage corporate sustainability programs across EMEIA, with a focus on the UK, Central Europe, and the Nordics. In this role, you will lead a small team ( 5 FTEs) of sustainability professionals throughout this geographic region, supported by additional shared resource in our GCC sustainability centre of excellence, located in India. You will maintain and enhance our well-established sustainability programs in the UK and Nordics to meet regulatory and global business requirements, while developing, maturing and expanding the sustainability program for Central Europe and, ultimately, the wider EMEIA region. Manage Additional Needs of UK and Ireland Program ( 50% of available hours): Understand, lead, shape and enable additional corporate activities required by the mature UK&I business to support strategic work winning and client delivery. Lead a small and well-established team (5 FTEs) with an agreed programme of activities. In 2026, this includes leadership and oversight of project decarbonisation (1 FTE) and social value (4 FTE) where you will support efforts to fulfil WSP's corporate commitments and client contractual requirements across government and private sector. This includes some engagement as required with large climate and social value practitioner networks across WSP teams and externally. Across these two elements: Ensure Regulatory Compliance: In collaboration with legal, oversee adherence to regional and local sustainability regulations. This includes leading or supporting efforts to prepare sustainability disclosures required under the CSRD in the EU, SECR, ESOS and TCFD in the UK and GHG disclosure requirements in Spain and France. Meet Client Expectations: Support bid teams in responding to sustainability questionnaires and ensure that regional sustainability objectives align with evolving client expectations. Enhance Data Collection and Reporting Processes: Ensure global platforms such as Oracle and Amex deliver the required sustainability data to meet regulatory requirements and advance sustainability objectives. Improve efficiency and quality of regional data collection. Develop Regional Strategies: Translate the global sustainability strategy into actionable plans for EMEIA, aligning with regional priorities. As needed, develop and implement policies and procedures to ensure compliance and monitor and report compliance activities. Develop or maintain GHG reduction plans and related targets for each country or sub-region. Monitor and report on sustainability program to regional senior management. Engage Leadership: Partner with regional leaders and business functions (e.g., legal, HR, workplace, IT) to embed sustainability into business operations and culture. Provide guidance and support to business units to ensure they understand and comply with regulatory requirements and support sustainability objectives. What we will be looking for you to demonstrate Bachelor's degree in Sustainability, Environmental Studies, Engineering, or equivalent experience. Significant experience in corporate sustainability or related fields. Proven ability to manage complex business change projects and collaborate with interdisciplinary teams. Strong skills in building trust, driving change, and engaging stakeholders internally and externally. Deep knowledge of global sustainability standards and regulatory frameworks. Good knowledge of the UK regulatory and practical market requirements associated with social value Knowledge of social value measurement frameworks and standards, including TOMs. Experience in overseeing the delivery of social value strategies and partnerships. Imagine a better future for you and a better future for us all. Join our close-knit community of talented individuals who share your passion for making a positive impact. Our global team includes more than 69,000 employees, working together to make a difference in communities both close to home and around the world. With us, you can. Apply today. About Us We are one of the world's leading engineering and professional services firms. Our 72,800 passionate people are united by the common purpose of creating positive, long-lasting impacts on the communities we serve through a culture of innovation, integrity, and inclusion. With over 9,000 professionals across the UK and Ireland, we are dedicated to our local communities and propelled by international brainpower. WHAT'S IN IT FOR YOU? Work-life balance At WSP, we understand that work is just one aspect of your life. It's important to make time for you, your family, friends, interests and your community. Our hybrid working policy offers the flexibility to work from home two days a week, while also providing opportunities to collaborate in our modern offices across the UK. Inclusivity & Belonging We welcome applicants with varied backgrounds and experiences. We enable rewarding careers by encouraging people to bring their whole and authentic selves to work so that our work represents the fullest spectrum of society. We celebrate integrity and treat people with respect, supporting each other and embracing a culture of inclusion and belonging at WSP. We have our employee resource groups bring together employees and allies with different backgrounds to promote our culture of inclusivity. Health & Wellbeing We are committed to supporting our people, giving you the tools to make improvements to your health and wellbeing through our Thrive programme. Our Virtual GP service gives you access to an NHS or Irish Medical Council GP at a time and place that suits you - giving you peace of mind and quick access to medical advice when you need it most. We also provide reasonable workplace adjustments for those in need. Additionally, you can benefit from the Gymflex scheme, which offers up to 40% off annual gym memberships through our WSP flexible benefits program, as well as a comprehensive menopause support package. Flex your time To enhance work-life balance, WSP offers the "WSP My Hour," allowing you to take one hour each day for personal activities, with the flexibility to make up the time earlier or later that day. We also provide part-time and flexible working arrangements, the option to purchase additional leave, and the ability to use your bank holiday entitlement to suit you. Your development We understand the importance of development and training to you. That's why we foster a supportive environment that invests in your growth, whether through training, mentoring, or Chartership. Here at WSP we positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy or maternity/paternity. As a Disability Confident leader, we will interview all disabled applicants who meet the essential criteria, please let us know if you require any workplace adjustments in support of your application.