About the Company Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all - bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact. The Department: Marketing The Role: Associate, Growth Marketing Gemini is looking for a motivated crypto enthusiast with a deep understanding of Web3 & growth marketing to join as a Growth Marketing Specialist focused on growth in Europe. They will be responsible for developing and executing marketing campaigns across performance and organic growth marketing channels. The ideal candidate is collaborative and has experience partnering with cross-functional teams to launch campaigns, has a strong understanding of growth marketing, and has the ability to leverage data to develop comprehensive marketing strategies. This position will play a crucial role in the success of Gemini's growth in Europe. Success in this role requires a strong bias for action, and a desire to find ways to improve the acquisition funnel. Responsibilities Lead growth marketing experimentation efforts with a focus on paid search, including test and learn design and execution, to improve conversion rates across channels. Analyze campaign performance across various performance marketing channels and identify opportunities. Collaborate with the design team to develop creative strategies based on industry best practices and data-driven learnings. Work cross-functionally with analytics, finance, legal, and product teams to support marketing initiatives. Manage and optimize Gemini's performance marketing channels across app and web to drive scalable growth while maintaining CAC and LTV. Oversee tracking and reporting for marketing channels in collaboration with marketing analytics teams. Implement and monitor A/B tests to drive performance improvements across all channels. Stay ahead of market trends and industry best practices to continuously refine marketing strategies. Qualifications 0-3+ years of experience managing paid marketing channels, preferably within the crypto or finance industry. Strong communication skills with the ability to work effectively across teams. Hands on experience with digital marketing channels, including paid search, paid social, and app-based advertising. Experience with ad platforms such as Google Ads, Facebook Ads Manager & Apple Search Ads. Familiarity with data analysis tools such as Excel, Tableau, Looker, or similar platforms. Creative thinker with the ability to develop and execute innovative marketing strategies. Self starter who requires minimal direction and can manage projects independently. Passionate about cryptocurrency and the Web3 ecosystem. It Pays to Work Here We take a holistic approach to compensation at Gemini, which includes: Competitive Compensation Long term incentive in the form of a new hire equity grant Up to 28 paid holidays (in addition to public/bank holidays) Retirement Plan Matching Generous Parental leave Comprehensive health plans Training and professional development In London, we have a hybrid work policy. Employees are expected to work from the office part of the week. We believe our hybrid approach increases productivity through more in person collaboration where possible. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
Dec 12, 2025
Full time
About the Company Gemini is a global crypto and Web3 platform founded by Cameron and Tyler Winklevoss in 2014, offering a wide range of simple, reliable, and secure crypto products and services to individuals and institutions in over 70 countries. Our mission is to unlock the next era of financial, creative, and personal freedom by providing trusted access to the decentralized future. We envision a world where crypto reshapes the global financial system, internet, and money to create greater choice, independence, and opportunity for all - bridging traditional finance with the emerging cryptoeconomy in a way that is more open, fair, and secure. As a publicly traded company, Gemini is poised to accelerate this vision with greater scale, reach, and impact. The Department: Marketing The Role: Associate, Growth Marketing Gemini is looking for a motivated crypto enthusiast with a deep understanding of Web3 & growth marketing to join as a Growth Marketing Specialist focused on growth in Europe. They will be responsible for developing and executing marketing campaigns across performance and organic growth marketing channels. The ideal candidate is collaborative and has experience partnering with cross-functional teams to launch campaigns, has a strong understanding of growth marketing, and has the ability to leverage data to develop comprehensive marketing strategies. This position will play a crucial role in the success of Gemini's growth in Europe. Success in this role requires a strong bias for action, and a desire to find ways to improve the acquisition funnel. Responsibilities Lead growth marketing experimentation efforts with a focus on paid search, including test and learn design and execution, to improve conversion rates across channels. Analyze campaign performance across various performance marketing channels and identify opportunities. Collaborate with the design team to develop creative strategies based on industry best practices and data-driven learnings. Work cross-functionally with analytics, finance, legal, and product teams to support marketing initiatives. Manage and optimize Gemini's performance marketing channels across app and web to drive scalable growth while maintaining CAC and LTV. Oversee tracking and reporting for marketing channels in collaboration with marketing analytics teams. Implement and monitor A/B tests to drive performance improvements across all channels. Stay ahead of market trends and industry best practices to continuously refine marketing strategies. Qualifications 0-3+ years of experience managing paid marketing channels, preferably within the crypto or finance industry. Strong communication skills with the ability to work effectively across teams. Hands on experience with digital marketing channels, including paid search, paid social, and app-based advertising. Experience with ad platforms such as Google Ads, Facebook Ads Manager & Apple Search Ads. Familiarity with data analysis tools such as Excel, Tableau, Looker, or similar platforms. Creative thinker with the ability to develop and execute innovative marketing strategies. Self starter who requires minimal direction and can manage projects independently. Passionate about cryptocurrency and the Web3 ecosystem. It Pays to Work Here We take a holistic approach to compensation at Gemini, which includes: Competitive Compensation Long term incentive in the form of a new hire equity grant Up to 28 paid holidays (in addition to public/bank holidays) Retirement Plan Matching Generous Parental leave Comprehensive health plans Training and professional development In London, we have a hybrid work policy. Employees are expected to work from the office part of the week. We believe our hybrid approach increases productivity through more in person collaboration where possible. At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. In supporting the Firm in meeting its regulatory obligations, Compliance provides expert advice, oversight and thought leadership in relation to relevant rules and regulations. Compliance is responsible for overseeing the adherence to regulatory requirements and expectations through compliance policies, advisory activity, training, monitoring, surveillance and supporting the firm to implement regulatory change. Central Compliance are responsible for the development and implementation of compliance policies, training, regulatory registrations, exchange returns, complaints handling, conflicts management, regulatory interactions, regulatory developments, audit requests and whistleblowing framework oversight. The Deputy Head of Central Compliance role supports the Head of Central Compliance with both the day-to-day operation as well as the continuous enhancement of the Central Compliance function. The role will oversee and support the following key areas which forms part of the Central Compliance function including directing and guiding staff as required: Compliance Policy & Procedure Development and Implementation Training Individual Accountability Framework & Registrations Firm Regulatory Registrations & Filings Exchange Returns Complaints Handling Conflicts Management (including PA Dealing) Regulatory Interactions Regulatory Development (including Horizon Scanning Audit Requests Responsibilities Overseeing the SM&CR framework for the firm's regulated entities including Supporting changes and enhancements to the SMR framework; managing internal SMR compliance policies and procedures; and chairing the quarterly SMCR Forum. Carrying out SM Reviews including assisting SMFs in maintaining and managing regulatory documentation, including Statements of Responsibilities, Fitness & Propriety assessments, SM Handover documentation, etc). Liaising with Compliance Advisory teams, business, and HR to advise on regulatory registrations and learning and development requirements. Preparing and submit regulatory filings and individual and firm applications (i.e. SMF applications, Certification notifications, firm authorisations, variation of permission applications, etc). Tracking and supporting the day-to-day operation and management of Compliance tasks across the Central Compliance team including escalating as appropriate. Overseeing employee compliance policies and training including reviewing and providing challenge and quality control. Supporting regulatory developments and managing responses to emerging trends and changes of regulatory rules. Supporting regulatory responses, audit responses and dealing with client complaints including reviewing and providing challenge as part of quality control. Assisting in identifying enhancement opportunities as well as supporting and delivering on change initiatives to strengthen the overall Compliance Framework. Inputting, as required, into the firm's overall conduct framework and submitting conduct related regulatory returns. Overseeing the maintenance of compliance registers including logging and managing breaches, business events and escalations. Prepare briefing notes, presentations, reports and Management Information (MI) for senior stakeholders. Input into the Whistleblowing Oversight by preparing the Annual Whistleblowing Report and responding to ad-hoc queries relating the Whistleblowing policies and procedures. Supporting the Compliance Function in responding to ad-hoc requests. Skills and Experience Mandatory Experience of working within a small to medium sized financial services firm Minimum 10 -15 years' experience is delivering on projects and programmes, including 'hands-on' delivery, through end-to-end lifecycle of delivery and transition to BAU Experience of delivering on regulatory compliance change e.g. SMCR, MIFID, Trade Surveillance. Experience with drafting regulatory responses and dealing with senior stakeholders. Excellent interpersonal, communication skills and presentation skills. Experience of working within a UK regulated environment e.g. SMCR, MIFID, MAR Experience of working within a medium sized financial services firm Experience of dealing with various different stakeholders (Front Office, Legal, CoSec, Risk, Front Office, IT, Finance, HR, etc) Experience of supporting the day-to-day operations of a Compliance Function Experience of working in both a brokerage/ trading firm as well as a large financial institution (investment bank, corporate bank, asset manager, etc.) Compliance specific industry certifications including those awarded by the ICA or CISI. A collaborative team player, approachable, self-sufficient and influences a positive work environment Demonstrates curiosity and attention to detail Resilient in a challenging, fast-paced environment Ability to take responsibility for own delivery in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Applicants outside of this range will also be considered Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Dec 12, 2025
Full time
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. In supporting the Firm in meeting its regulatory obligations, Compliance provides expert advice, oversight and thought leadership in relation to relevant rules and regulations. Compliance is responsible for overseeing the adherence to regulatory requirements and expectations through compliance policies, advisory activity, training, monitoring, surveillance and supporting the firm to implement regulatory change. Central Compliance are responsible for the development and implementation of compliance policies, training, regulatory registrations, exchange returns, complaints handling, conflicts management, regulatory interactions, regulatory developments, audit requests and whistleblowing framework oversight. The Deputy Head of Central Compliance role supports the Head of Central Compliance with both the day-to-day operation as well as the continuous enhancement of the Central Compliance function. The role will oversee and support the following key areas which forms part of the Central Compliance function including directing and guiding staff as required: Compliance Policy & Procedure Development and Implementation Training Individual Accountability Framework & Registrations Firm Regulatory Registrations & Filings Exchange Returns Complaints Handling Conflicts Management (including PA Dealing) Regulatory Interactions Regulatory Development (including Horizon Scanning Audit Requests Responsibilities Overseeing the SM&CR framework for the firm's regulated entities including Supporting changes and enhancements to the SMR framework; managing internal SMR compliance policies and procedures; and chairing the quarterly SMCR Forum. Carrying out SM Reviews including assisting SMFs in maintaining and managing regulatory documentation, including Statements of Responsibilities, Fitness & Propriety assessments, SM Handover documentation, etc). Liaising with Compliance Advisory teams, business, and HR to advise on regulatory registrations and learning and development requirements. Preparing and submit regulatory filings and individual and firm applications (i.e. SMF applications, Certification notifications, firm authorisations, variation of permission applications, etc). Tracking and supporting the day-to-day operation and management of Compliance tasks across the Central Compliance team including escalating as appropriate. Overseeing employee compliance policies and training including reviewing and providing challenge and quality control. Supporting regulatory developments and managing responses to emerging trends and changes of regulatory rules. Supporting regulatory responses, audit responses and dealing with client complaints including reviewing and providing challenge as part of quality control. Assisting in identifying enhancement opportunities as well as supporting and delivering on change initiatives to strengthen the overall Compliance Framework. Inputting, as required, into the firm's overall conduct framework and submitting conduct related regulatory returns. Overseeing the maintenance of compliance registers including logging and managing breaches, business events and escalations. Prepare briefing notes, presentations, reports and Management Information (MI) for senior stakeholders. Input into the Whistleblowing Oversight by preparing the Annual Whistleblowing Report and responding to ad-hoc queries relating the Whistleblowing policies and procedures. Supporting the Compliance Function in responding to ad-hoc requests. Skills and Experience Mandatory Experience of working within a small to medium sized financial services firm Minimum 10 -15 years' experience is delivering on projects and programmes, including 'hands-on' delivery, through end-to-end lifecycle of delivery and transition to BAU Experience of delivering on regulatory compliance change e.g. SMCR, MIFID, Trade Surveillance. Experience with drafting regulatory responses and dealing with senior stakeholders. Excellent interpersonal, communication skills and presentation skills. Experience of working within a UK regulated environment e.g. SMCR, MIFID, MAR Experience of working within a medium sized financial services firm Experience of dealing with various different stakeholders (Front Office, Legal, CoSec, Risk, Front Office, IT, Finance, HR, etc) Experience of supporting the day-to-day operations of a Compliance Function Experience of working in both a brokerage/ trading firm as well as a large financial institution (investment bank, corporate bank, asset manager, etc.) Compliance specific industry certifications including those awarded by the ICA or CISI. A collaborative team player, approachable, self-sufficient and influences a positive work environment Demonstrates curiosity and attention to detail Resilient in a challenging, fast-paced environment Ability to take responsibility for own delivery in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Applicants outside of this range will also be considered Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. In supporting the Firm in meeting its regulatory obligations, Compliance provides expert advice, oversight and thought leadership in relation to relevant rules and regulations. Compliance is responsible for overseeing the adherence to regulatory requirements and expectations through compliance policies, advisory activity, training, monitoring, surveillance and supporting the firm to implement regulatory change. Central Compliance are responsible for the development and implementation of compliance policies, training, regulatory registrations, exchange returns, complaints handling, conflicts management, regulatory interactions, regulatory developments, audit requests and whistleblowing framework oversight. The Senior Compliance Officer - Regulatory Compliance role supports the Head of Central Compliance with the day-to-day operation of the Central Compliance function. The role will primarily focus on and support the following key areas which forms part of the Compliance Operations office: Regulatory requests Regulatory development and horizon scanning Regulatory License & Permissions Audit requests Responsibilities Manage and own the regulatory process for responding to regulator requests including working with internal stakeholders to draft responses Respond to and track both internal and external audit requests including carrying out quality control for responses. Support regulator onsite visits or reviews including meeting scheduling and participation (where required) as well as logistics preparation and co-ordination. Control the submission of management information responding to regulatory or audit requests. Produce management information reporting as input into various governing committees and /or up to senior management. Support business preparedness for onsite examinations or audits. Own the tracking of regulatory developments and horizon scanning processes including managing the group regulatory roadmap and related management information. Participate and engage with industry working groups and support internal working groups on reviewing regulatory developments Maintain the group legal entity license and permissions map and perform periodic reviews. Skills and Experience Mandatory Experience with drafting regulatory responses and dealing with senior stakeholders. Excellent interpersonal and communication skills. Minimum 5 - 8 years' experience of working within a regulatory environment. Experience of working within a UK regulated environment e.g. SMCR, MIFID, MAR Experience of working within a medium sized financial services firm Experience of dealing with various different stakeholders (Legal, CoSec, Risk, Front Office, IT, Finance, HR, etc) Experience of supporting the day-to-day operations of a Compliance Function Experience of working in both a brokerage/ trading firm as well as a large financial institution (investment bank, corporate bank, asset manager,etc.) Compliance specific industry certifications including those awarded by the ICA or CISI. A collaborative team player, approachable, self-sufficient and influences a positive work environment Demonstrates curiosity and attention to detail Resilient in a challenging, fast-paced environment Ability to take responsibility for own delivery in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. experience outside of this range will also be considered Privacy Preference Center Manage Consent Preferences Always Active
Dec 12, 2025
Full time
Marex Group plc is a diversified global financial services platform, providing essential liquidity, market access and infrastructure services to clients in the energy, commodities and financial markets. It listed on Nasdaq Global Select Market in April 2024. With more than 35 offices in Europe, US and APAC, it has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and analytics. In supporting the Firm in meeting its regulatory obligations, Compliance provides expert advice, oversight and thought leadership in relation to relevant rules and regulations. Compliance is responsible for overseeing the adherence to regulatory requirements and expectations through compliance policies, advisory activity, training, monitoring, surveillance and supporting the firm to implement regulatory change. Central Compliance are responsible for the development and implementation of compliance policies, training, regulatory registrations, exchange returns, complaints handling, conflicts management, regulatory interactions, regulatory developments, audit requests and whistleblowing framework oversight. The Senior Compliance Officer - Regulatory Compliance role supports the Head of Central Compliance with the day-to-day operation of the Central Compliance function. The role will primarily focus on and support the following key areas which forms part of the Compliance Operations office: Regulatory requests Regulatory development and horizon scanning Regulatory License & Permissions Audit requests Responsibilities Manage and own the regulatory process for responding to regulator requests including working with internal stakeholders to draft responses Respond to and track both internal and external audit requests including carrying out quality control for responses. Support regulator onsite visits or reviews including meeting scheduling and participation (where required) as well as logistics preparation and co-ordination. Control the submission of management information responding to regulatory or audit requests. Produce management information reporting as input into various governing committees and /or up to senior management. Support business preparedness for onsite examinations or audits. Own the tracking of regulatory developments and horizon scanning processes including managing the group regulatory roadmap and related management information. Participate and engage with industry working groups and support internal working groups on reviewing regulatory developments Maintain the group legal entity license and permissions map and perform periodic reviews. Skills and Experience Mandatory Experience with drafting regulatory responses and dealing with senior stakeholders. Excellent interpersonal and communication skills. Minimum 5 - 8 years' experience of working within a regulatory environment. Experience of working within a UK regulated environment e.g. SMCR, MIFID, MAR Experience of working within a medium sized financial services firm Experience of dealing with various different stakeholders (Legal, CoSec, Risk, Front Office, IT, Finance, HR, etc) Experience of supporting the day-to-day operations of a Compliance Function Experience of working in both a brokerage/ trading firm as well as a large financial institution (investment bank, corporate bank, asset manager,etc.) Compliance specific industry certifications including those awarded by the ICA or CISI. A collaborative team player, approachable, self-sufficient and influences a positive work environment Demonstrates curiosity and attention to detail Resilient in a challenging, fast-paced environment Ability to take responsibility for own delivery in a fast pace and high-volume environment Excels at building relationships, networking and influencing others Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - Doing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company. experience outside of this range will also be considered Privacy Preference Center Manage Consent Preferences Always Active
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. There is an exciting opportunity for a Programme Manager (PGM) to join Pantheon's Change Office. The Change Office partners across the organization to define the strategic transformation vision and roadmap, drive implementation of initiatives (including engagement & partnership with key stakeholders) and consistently delivers high quality execution of change. This Programme Manager will lead complex change initiatives (and/or a small portfolio of several change initiatives), with focus on the Investments organization across people, processes and platforms. These initiatives will be led end to end (from ideate to BAU transition) including partnering with key stakeholders to define the strategy and scope, own the detailed planning and leading the design, implementation and transition to BAU. To enable success, collaborating globally across functions (including Core Portfolio Management, Data & Analytics, Investment Teams, Investor Relations, Legal, Finance & Technology), effectively communicating and engaging with third parties will be a key component of this role. This Programme Manager will be directly partnering within the Change Office to manage interdependencies, leverage lessons learned, ensure thoughtful coordination and maintain a consistent and high standard of execution across the portfolio of changing initiatives. They will be responsible for managing project manager(s) and business analyst(s) and report to the Head of Change office. Key Responsibilities Develop & maintain robust programme & project plans, associated artefacts & KPIs to effectively deliver to plan Define and lead respective programme/project governance to facilitate effective decisioning, escalation and engagement of key stakeholders Diligently manage programme budgets and resourcing Work in partnership across the organization to develop business cases and lead prioritization of initiatives Effectively manage the deployment of new systems/applications/tools/products/processes through comprehensive communications & training with all impacted stakeholders Manage project managers and business analysts, provide thought leadership within the Change office & to partnering functions Own relationship with external vendors(s) including leading RPF/vendor selection processes, and negotiating commercials Ensure compliance with relevant laws, regulations and Pantheon policy (including reporting compliance risks and maintaining appropriate standards of conduct) Functional Expertise Extensive experience successfully leading end to end, complex, multi year transformation programmes within financial services, with a specific focus on Private Equity investment processes and toolsets. Proven track record delivering CRM implementations, including end to end deal process re engineering, for example through platforms such as DealCloud or similar. Ability to produce robust, accurate reporting to ensure transparency across the programme's critical path, including identification and management of key risks, issues, and dependencies. Strong stakeholder management skills, with a demonstrated ability to build relationships and trust across diverse stakeholder groups to influence decisions and secure buy in. Excellent communication skills-both written and verbal-able to translate complex technical or business concepts into clear, concise presentations that "tell the story" effectively for audiences at all levels and drive educated decisioning Collaborative and approachable, comfortable engaging with team members and senior executives alike Thrives in dynamic, fast paced environments, with the agility to adapt to evolving priorities and navigate ambiguity. Pantheon is an Equal Opportunities employer This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager.
Dec 12, 2025
Full time
Pantheon has been at the forefront of private markets investing for more than 40 years, earning a reputation for providing innovative solutions covering the full lifecycle of investments, from primary fund commitments to co investments and secondary purchases, across private equity, real assets and private credit. We have partnered with more than 650 clients, including institutional investors of all sizes as well as a growing number of private wealth advisers and investors, with approximately $65bn in discretionary assets under management (as of December 31, 2023). Leveraging our specialized experience and global team of professionals across Europe, the Americas and Asia, we invest with purpose and lead with expertise to build secure financial futures. There is an exciting opportunity for a Programme Manager (PGM) to join Pantheon's Change Office. The Change Office partners across the organization to define the strategic transformation vision and roadmap, drive implementation of initiatives (including engagement & partnership with key stakeholders) and consistently delivers high quality execution of change. This Programme Manager will lead complex change initiatives (and/or a small portfolio of several change initiatives), with focus on the Investments organization across people, processes and platforms. These initiatives will be led end to end (from ideate to BAU transition) including partnering with key stakeholders to define the strategy and scope, own the detailed planning and leading the design, implementation and transition to BAU. To enable success, collaborating globally across functions (including Core Portfolio Management, Data & Analytics, Investment Teams, Investor Relations, Legal, Finance & Technology), effectively communicating and engaging with third parties will be a key component of this role. This Programme Manager will be directly partnering within the Change Office to manage interdependencies, leverage lessons learned, ensure thoughtful coordination and maintain a consistent and high standard of execution across the portfolio of changing initiatives. They will be responsible for managing project manager(s) and business analyst(s) and report to the Head of Change office. Key Responsibilities Develop & maintain robust programme & project plans, associated artefacts & KPIs to effectively deliver to plan Define and lead respective programme/project governance to facilitate effective decisioning, escalation and engagement of key stakeholders Diligently manage programme budgets and resourcing Work in partnership across the organization to develop business cases and lead prioritization of initiatives Effectively manage the deployment of new systems/applications/tools/products/processes through comprehensive communications & training with all impacted stakeholders Manage project managers and business analysts, provide thought leadership within the Change office & to partnering functions Own relationship with external vendors(s) including leading RPF/vendor selection processes, and negotiating commercials Ensure compliance with relevant laws, regulations and Pantheon policy (including reporting compliance risks and maintaining appropriate standards of conduct) Functional Expertise Extensive experience successfully leading end to end, complex, multi year transformation programmes within financial services, with a specific focus on Private Equity investment processes and toolsets. Proven track record delivering CRM implementations, including end to end deal process re engineering, for example through platforms such as DealCloud or similar. Ability to produce robust, accurate reporting to ensure transparency across the programme's critical path, including identification and management of key risks, issues, and dependencies. Strong stakeholder management skills, with a demonstrated ability to build relationships and trust across diverse stakeholder groups to influence decisions and secure buy in. Excellent communication skills-both written and verbal-able to translate complex technical or business concepts into clear, concise presentations that "tell the story" effectively for audiences at all levels and drive educated decisioning Collaborative and approachable, comfortable engaging with team members and senior executives alike Thrives in dynamic, fast paced environments, with the agility to adapt to evolving priorities and navigate ambiguity. Pantheon is an Equal Opportunities employer This job description is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. You may be required to perform other job related duties as reasonably requested by your manager.
Senior Account Manager - Banking & Strategic Clients The Money Movement Solutions team (MMS) at Visa works on designing, managing, and growing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including banks, fintechs, remitters, marketplaces, and other organizations. These capabilities support collections, multi-currency accounts, disbursements of P2P and B2B funds. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. What we expect of you, day to day. Role Overall: Support the MMS business to be the growth engine for Visa, by driving business growth at 35%+ p.a. over the next 3-5+ years Contribute to building a new business line for Visa from commercial perspective by entering money movement space where Visa has not previously played (e.g., Transaction banking, Cash management, Remittance infrastructure, Asset management, etc), and diversify Visa's business from the core consumer payments into global cross-border consumer and business payment flows and multi-currency solutions Contribute to development of Strategy and Commercial plans for MMS EU Revenue: Driving revenue and partnerships growth across a portfolio of MMS clients in cluster, throughout the entire customer life cycle Fully accountable for the net revenue target attainment, retention of existing clients and volumes Impact: Execute on signed deals to bring revenue in a timely manner in line with the business plan Execute on contracted activities with client, eg marketing plans, business development Optimise customer performance by working with enabling functions, incl Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product, etc. Mine for adoption opportunities within existing contractual agreements & commitments (e.g, new routes, winning additional wallet share, new use-case, etc) Set customers up positively for contract renewals and upsells Growth: Drive continuous growth of the managed clients, beyond existing contract, Identifying opportunities for X-selling, Up- selling new MMS products and driving their adoption, as well identifying other business opportunities for VISA Inc. (issuing, etc) to expand the partnerships Client Engagement: Build long-term relationships with customers, key stakeholders and partners to ensure we have the necessary understanding of the client's business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables Develop Account plans and monthly/quarterly reviews, provide comprehensive, insightful review of client's program performance identifying opportunities to drive growth, lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued, management reporting Turn our customers into Advocates (pilots, case studies, webinars, podcasts, referrals) This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level, including disciplined and structured client management to achieve revenue growth, proven track record for successfully selling multi-million contracts Prior experience in cross-border business payments development is preferred Work experience across multiple European markets is preferred Second language is a plus Competencies Customer-minded: strong focus on client satisfaction Self-starter with a bias toward action and getting things done, operating with an owner mindset Excellent problem-solver with a strong focus on delivering for clients. Thriving on working through and solving complex problems, overcoming setbacks, quickly learn and adapt to new situations and creatively finding winning solutions for clients Data driven and highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and build business development strategies Strong business acumen, highly skilled in commercial and legal deal structures, and business case building Ability to lead, execute, manage and oversee multiple time-sensitive opportunities at once Excellent listener and communicator (both verbal and written), and executive presence, must be able to interface with client executives at a C-level Rapport builder: excellent at connecting with other people and making others feel at ease around him/her Highly collaborative, pro-active and able to perform in a cross functional, cross markets, cross cultural environment Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Dec 12, 2025
Full time
Senior Account Manager - Banking & Strategic Clients The Money Movement Solutions team (MMS) at Visa works on designing, managing, and growing products and solutions for moving money using Visa's networks e.g. Visa Direct, Currency Cloud and B2B Connect. These products and services are typically aimed at commercial entities, including banks, fintechs, remitters, marketplaces, and other organizations. These capabilities support collections, multi-currency accounts, disbursements of P2P and B2B funds. MMS spans across different dimensions of money movement including cross-border transactions, disbursements, money transfers, and more. What we expect of you, day to day. Role Overall: Support the MMS business to be the growth engine for Visa, by driving business growth at 35%+ p.a. over the next 3-5+ years Contribute to building a new business line for Visa from commercial perspective by entering money movement space where Visa has not previously played (e.g., Transaction banking, Cash management, Remittance infrastructure, Asset management, etc), and diversify Visa's business from the core consumer payments into global cross-border consumer and business payment flows and multi-currency solutions Contribute to development of Strategy and Commercial plans for MMS EU Revenue: Driving revenue and partnerships growth across a portfolio of MMS clients in cluster, throughout the entire customer life cycle Fully accountable for the net revenue target attainment, retention of existing clients and volumes Impact: Execute on signed deals to bring revenue in a timely manner in line with the business plan Execute on contracted activities with client, eg marketing plans, business development Optimise customer performance by working with enabling functions, incl Marketing, CS, Data analytics, VCA, Ecosystem Readiness, Product, etc. Mine for adoption opportunities within existing contractual agreements & commitments (e.g, new routes, winning additional wallet share, new use-case, etc) Set customers up positively for contract renewals and upsells Growth: Drive continuous growth of the managed clients, beyond existing contract, Identifying opportunities for X-selling, Up- selling new MMS products and driving their adoption, as well identifying other business opportunities for VISA Inc. (issuing, etc) to expand the partnerships Client Engagement: Build long-term relationships with customers, key stakeholders and partners to ensure we have the necessary understanding of the client's business and strategy and work across internal Visa and Visa Direct stakeholders to support and/or accelerate deliverables Develop Account plans and monthly/quarterly reviews, provide comprehensive, insightful review of client's program performance identifying opportunities to drive growth, lead regular review and opportunity solving sessions with the cross functional teams and help problem solve when client programs are stalled, or transaction volume has plateaued, management reporting Turn our customers into Advocates (pilots, case studies, webinars, podcasts, referrals) This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Background of client/partnerships management, sales, and or business development preferably at a global or multi-market level, including disciplined and structured client management to achieve revenue growth, proven track record for successfully selling multi-million contracts Prior experience in cross-border business payments development is preferred Work experience across multiple European markets is preferred Second language is a plus Competencies Customer-minded: strong focus on client satisfaction Self-starter with a bias toward action and getting things done, operating with an owner mindset Excellent problem-solver with a strong focus on delivering for clients. Thriving on working through and solving complex problems, overcoming setbacks, quickly learn and adapt to new situations and creatively finding winning solutions for clients Data driven and highly analytical, able to run analysis of Visa systems and derive commercial insights to grow clients, and build business development strategies Strong business acumen, highly skilled in commercial and legal deal structures, and business case building Ability to lead, execute, manage and oversee multiple time-sensitive opportunities at once Excellent listener and communicator (both verbal and written), and executive presence, must be able to interface with client executives at a C-level Rapport builder: excellent at connecting with other people and making others feel at ease around him/her Highly collaborative, pro-active and able to perform in a cross functional, cross markets, cross cultural environment Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses - The Economist, Economist Impact, Economist Intelligence and Economist Education - which uphold our global reputation for excellence and integrity. The Role Reporting to the SVP Propositions, the Senior Propositions Manager - B2C Strategy Lead plays a key role in shaping The Economist's consumer subscription strategy. This role, with support of one direct report, contributes directly to defining and delivering new propositions, refining the existing portfolio and shaping pricing strategy to drive growth in The Economist's B2C subscriptions business. Additionally this role provides leadership on market and competitive analysis and coordinates strategic planning for the business. Key Responsibilities Identify and develop new consumer subscription propositions based on market trends and audience insights. Take the lead on selected strategic initiatives, driving delivery from concept to execution with support from senior stakeholders. Build detailed business cases for new offerings, working closely with finance and commercial teams. Support and coordinate across cross functional teams (editorial, product, and marketing) to deliver compelling and competitive propositions. Regularly assess existing subscription offerings, providing recommendations to enhance customer experience and business performance. Identify opportunities to maximise revenue growth through new packaging or tiering structures. Ensure that pricing strategies are grounded in data analysis, consumer elasticity insights and competitive benchmarking. Work closely with finance and analytics teams to measure and report pricing impact. Lead ongoing competitor tracking, market analysis and consumer analysis to identify opportunities and risks. Coordinate annual and quarterly planning processes, including setting strategic delivery frameworks and phasing of activity and targets by quarter. Work closely with senior stakeholders to identify lead priorities and cross functional initiatives for the year/quarter to deliver against budget targets. Manage and develop one direct report, ensuring strong execution and professional development. Work cross functionally with senior leaders across marketing, finance, product, and editorial. Contribute to a culture of strategic thinking, commercial acumen, and cross team collaboration. Experience, Skills, and Attributes Experience 7+ years experience in Propositions for B2C subscriptions businesses, product strategy or commercial growth. Background in media, digital subscriptions or consumer focused businesses is highly preferred. Experience in working on high impact strategic initiatives. Prior experience in strategy consulting, pricing strategy or commercial roles is advantageous. Skills Strategic and commercial mindset, with the ability to develop and execute on business growth initiatives. Data driven decision making, comfortable analysing customer insights and financial models. Adept at stakeholder management, capable of aligning multiple teams across the business with support. Clear communication and presentation skills, capable of communicating complex concepts to audiences at all levels. Attributes Self starter able to lead initiatives with minimal oversight and direction. Analytical and detail oriented, with a strong ability to turn insights into action. Team oriented manager, capable of mentoring and developing direct reports. Proactive problem solver, always seeking to refine and improve strategies. Hybrid AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth and work life balance. It includes a highly competitive pension or 401(k) plan, private health insurance and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building a diverse and inclusive workforce.
Dec 12, 2025
Full time
We are an organisation that exists to drive progress. That's the "red thread" that connects everyone at The Economist Group (TEG). Our businesses share a devotion to innovation, independence and rigour in their fields of expertise. We empower people to understand and tackle the critical challenges and changes facing the world. Our analytical rigour, global expertise and evidence based insights enable individuals and organisations to make sense of these shifts and chart a course through them. We deliver analysis and insights in many formats to subscribers and clients in 170 countries through our four businesses - The Economist, Economist Impact, Economist Intelligence and Economist Education - which uphold our global reputation for excellence and integrity. The Role Reporting to the SVP Propositions, the Senior Propositions Manager - B2C Strategy Lead plays a key role in shaping The Economist's consumer subscription strategy. This role, with support of one direct report, contributes directly to defining and delivering new propositions, refining the existing portfolio and shaping pricing strategy to drive growth in The Economist's B2C subscriptions business. Additionally this role provides leadership on market and competitive analysis and coordinates strategic planning for the business. Key Responsibilities Identify and develop new consumer subscription propositions based on market trends and audience insights. Take the lead on selected strategic initiatives, driving delivery from concept to execution with support from senior stakeholders. Build detailed business cases for new offerings, working closely with finance and commercial teams. Support and coordinate across cross functional teams (editorial, product, and marketing) to deliver compelling and competitive propositions. Regularly assess existing subscription offerings, providing recommendations to enhance customer experience and business performance. Identify opportunities to maximise revenue growth through new packaging or tiering structures. Ensure that pricing strategies are grounded in data analysis, consumer elasticity insights and competitive benchmarking. Work closely with finance and analytics teams to measure and report pricing impact. Lead ongoing competitor tracking, market analysis and consumer analysis to identify opportunities and risks. Coordinate annual and quarterly planning processes, including setting strategic delivery frameworks and phasing of activity and targets by quarter. Work closely with senior stakeholders to identify lead priorities and cross functional initiatives for the year/quarter to deliver against budget targets. Manage and develop one direct report, ensuring strong execution and professional development. Work cross functionally with senior leaders across marketing, finance, product, and editorial. Contribute to a culture of strategic thinking, commercial acumen, and cross team collaboration. Experience, Skills, and Attributes Experience 7+ years experience in Propositions for B2C subscriptions businesses, product strategy or commercial growth. Background in media, digital subscriptions or consumer focused businesses is highly preferred. Experience in working on high impact strategic initiatives. Prior experience in strategy consulting, pricing strategy or commercial roles is advantageous. Skills Strategic and commercial mindset, with the ability to develop and execute on business growth initiatives. Data driven decision making, comfortable analysing customer insights and financial models. Adept at stakeholder management, capable of aligning multiple teams across the business with support. Clear communication and presentation skills, capable of communicating complex concepts to audiences at all levels. Attributes Self starter able to lead initiatives with minimal oversight and direction. Analytical and detail oriented, with a strong ability to turn insights into action. Team oriented manager, capable of mentoring and developing direct reports. Proactive problem solver, always seeking to refine and improve strategies. Hybrid AI usage for your application We are an innovative organisation that encourages the use of technology. We recognise that candidates may utilise AI tools to support with their job application process. However, it is essential that all information you provide truthfully and accurately reflects your own experience, skills and qualifications. What we offer Our benefits package is designed to support your wellbeing, growth and work life balance. It includes a highly competitive pension or 401(k) plan, private health insurance and 24/7 access to counselling and wellbeing resources through our Employee Assistance Program. We also offer a range of lifestyle benefits, including our Work From Anywhere program, which allows you to work from any location where you have the legal right to do so for up to 25 days per year. In addition, we provide generous annual and parental leave, as well as dedicated days off for volunteering and even for moving home. You will also be given free access to all The Economist content, including an online subscription, our range of apps, podcasts and more. We are committed to building a diverse and inclusive workforce.
This is an exciting opportunity to join our dynamic product management team at ION.Product Manager/Business Analyst with product management responsibilities for the XTP Analytics/Clarus Charm (Charm) product globally. Key Responsibilities: Charm is IONS real-time high-performance risk and margin platform designed to solve the challenges of the new cleared and bilateral OTC derivatives market structure, in the context of regulatory reform since the Great Financial Crisis. As Product manager for Charm product, you will be responsible for: Planning, documenting executing on the strategic roadmap for the product and the integration of the product into the wider ION solutions Customer relationship Management Support new account sales with demonstrations of the Clarus product Project management and delivery of implementations Interface with Dev team for documenting and testing enhancements and bug fixes Required Skills, Experience and Qualifications: 7 to 12 years of experience of OTC Product Management within Capital Markets with ability to established credible senior relationships at prospective customers Extensive domain knowledge of Cleared and Bilateral OTC Derivatives markets, both in terms of regulation, market infrastructure and vendors Strong communication, inter-personal and presentation skills to conduct meetings with senior management at prospective customers and extensive track record of product demonstration experience to a wide range of customer and user profiles Project management ability to communicate and prioritize tasks and deliverables with customers and internal teams Preferred Skills: Strong Excel skills to build workbooks and prototypes that access XTP Analytics Clarus APIs Good python knowledge for product demonstrations and customer evaluations Good technical understanding of databases, cloud, servers, object-orientation and architectures for reliability and performance About ION: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Dec 12, 2025
Full time
This is an exciting opportunity to join our dynamic product management team at ION.Product Manager/Business Analyst with product management responsibilities for the XTP Analytics/Clarus Charm (Charm) product globally. Key Responsibilities: Charm is IONS real-time high-performance risk and margin platform designed to solve the challenges of the new cleared and bilateral OTC derivatives market structure, in the context of regulatory reform since the Great Financial Crisis. As Product manager for Charm product, you will be responsible for: Planning, documenting executing on the strategic roadmap for the product and the integration of the product into the wider ION solutions Customer relationship Management Support new account sales with demonstrations of the Clarus product Project management and delivery of implementations Interface with Dev team for documenting and testing enhancements and bug fixes Required Skills, Experience and Qualifications: 7 to 12 years of experience of OTC Product Management within Capital Markets with ability to established credible senior relationships at prospective customers Extensive domain knowledge of Cleared and Bilateral OTC Derivatives markets, both in terms of regulation, market infrastructure and vendors Strong communication, inter-personal and presentation skills to conduct meetings with senior management at prospective customers and extensive track record of product demonstration experience to a wide range of customer and user profiles Project management ability to communicate and prioritize tasks and deliverables with customers and internal teams Preferred Skills: Strong Excel skills to build workbooks and prototypes that access XTP Analytics Clarus APIs Good python knowledge for product demonstrations and customer evaluations Good technical understanding of databases, cloud, servers, object-orientation and architectures for reliability and performance About ION: We're a diverse group of visionary innovators who provide trading and workflow automation software, high-value analytics, and strategic consulting to corporations, central banks, financial institutions, and governments. Founded in 1999, we've achieved tremendous growth by bringing together some of the best and most successful financial technology companies in the world. • Over 2,000 of the world's leading corporations, including 50% of the Fortune 500 and 30% of the world's central banks, trust ION solutions to manage their cash, in-house banking, commodity supply chain, trading and risk. • Over 800 of the world's leading banks and broker-dealers use our electronic trading platforms to operate the world's financial market infrastructure. ION is a rapidly expanding and dynamic group with 13,000 employees and offices in more than 40 cities around the globe, Our ever-expanding global footprint, cutting edge products, and over 40,000 customers worldwide provide an unparalleled career experience for those who share our vision. ION is committed to maintaining a supportive and inclusive environment for people with diverse backgrounds and experiences. We respect the varied identities, abilities, cultures, and traditions of the individuals who comprise our organization and recognize the value that different backgrounds and points of view bring to our business. ION adheres to an equal employment opportunity policy that prohibits discriminatory practices or harassment against applicants or employees based on any legally impermissible factor.
Group Procurement is the centre of excellence for active commercial management of all of Schroders' supply chain, enabled by great people, disciplined cost management and seamless risk and compliance. Group Procurement sits within the COO Corporate Functions, supporting the wider business on all its third party commercial activity. The team are made up of multiple disciplines across Market Data & Operations, Technology, Corporate Services, Third Party Risk and Procurement Operations. Located across London, Horsham, Singapore, and New York. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosperp> The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do This role supports the Global Head of Third-Party Risk Management with developing, embedding and enhancing our supplier governance framework and policies regarding supplier oversight, engagement and sustainability. The role is also responsible for business partnering the engagement with internal stakeholders and suppliers to ensure that all suppliers are subjected to appropriate monitoring and management and fully compliant with regulatory obligations, policies, procedures and Schroder's strategic objectives for sustainability. Responsibilities include but are not limited to the following: Supporting the continued development and growth of the operating model design for the supplier oversight policy and framework, embedding best practice supplier management and oversight. Leading the engagement with an allocated Business / Function (e.g. Technology, Operations, Capital, Corporate Real Estate.) business partnering closely with senior stakeholders to support them in their oversight and management of Third-Party Risks. Supporting the strategy development to establish a global operating model and framework that enables a sustainable and diverse supply chain Leading on supplier engagement activities to request, gather and assess supplier data related to risk, performance, and sustainability. Contribute and lead on key reporting requirements related to supplier oversight and sustainability such as the Group's Human Rights Statement, annual and quarterly third party risk reporting, TCFD and Annual Report. Ensure the maintenance of all required tracking documents and procedures related to supplier engagement initiatives, e.g. modern slavery assessment, supplier carbon emissions tracking, annual due diligence reviews etc. Development, maintenance and enhancement of all tools and procedures utilised in the assessment, monitoring and tracking of supplier risk and sustainability activities Supporting the development of supplier due diligence processes, including financial crime, modern slavery, credit, information security, corporate responsibility etc. Working closely with 2nd line risk functions, e.g. Financial Crime, Credit Risk, Business Continuity to make sure supplier due diligence information is made available for subject matter expert review. Designing and embedding supplier oversight reporting capabilities and continuously improving performance and risk assessment governance and metrics. Provide guidance and support to supplier owners in achieving policy compliance and obligation fulfilment across the supplier lifecycle. Regular engagement with supplier owners and suppliers to maintain all supplier records and ensure the supplier contract management and oversight platform are up to date and fit for purpose. Maintaining the Outsourcing Register including the record of Business Owners, contracts, criticality and associated due diligence activities. The knowledge, experience and qualifications you need Experience of managing third party relationships in a financial services/regulated environment including supporting or leading the setting of strategy, developing a roadmap and executing. Experience working with 2nd line risk functions to ensure supplier due diligence is performed and monitored whilst supporting supplier owners to fulfil their obligations and remain compliant with policy. Development of reporting capabilities to enable effective supplier reporting across the many areas of supply chain risk. Excellent levels of and persuade others, whilst building strong working relationships. Experience of supplier segmentation and risk assessment including outsourcing and supplier management. Coordination of internal and external communications related to strategic initiatives that impact the supply chain Ability to consider wider business strategy and align functional strategy accordingly. Contract review and data capture to enable reporting and oversight to Board level. Awareness and understanding of sustainability related risks and opportunities across the supply chain such as modern slavery, carbon emissions and inclusion and diversity. Strong analytics in order to understand and interpret information, bringing insight. Excellent organisation, presentation and problem solving skills. Excellent IT and numeracy skills. The knowledge, experience and qualifications that'll help Demonstrable experience of designing, owning and implementing a supplier management and oversight framework. Team leadership and development, managing people and motivating to deliver transactional processes whilst continuously evolving and growing the teams' capabilities and responsibilities. Experience of utilising and managing procurement systems and tools. Ability and experience coordinating due diligence activities across technical specialists (e.g Operational Risk, Information Security, Credit Risk, Financial Crime, Legal) globally. Technical experience of design and implementing contract database / supplier management systems. What you'll be like Capable of remaining positive when under pressure. Able to create a positive, service focussed team environment Flexible approach to work with an ability to adapt to change. Friendly, approachable, enjoys working and contributing to the team. Attention to detail with a 'right first time' mind-set. Continuous improvement mind-set, challenges the status quo and seeks self improvement. Analytical, capable of taking data and presenting findings to inform colleagues and stakeholders. Excellent organisation, communication, project management, presentation and problem solving skills. Able to influence and persuade others, whilst building strong working relationships. Gains the trust and respect of colleagues and willing to complete tasks at either end of the complexity spectrum. You will demonstrate proactivity, positivity and tenacity; with strong intellectual curiosity in the role Group Procurement and Schroders perform and the impact we have on the market. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our to helping our clients, and society, prosper. Job Info Job Identification 802 Job Category Finance Posting Date 11/27/2025, 12:15 PM Apply Before 12/11/2025, 12:00 AM Locations Langhurstwood Road, Horsham, West Sussex , RH12 4QP, GB
Dec 12, 2025
Full time
Group Procurement is the centre of excellence for active commercial management of all of Schroders' supply chain, enabled by great people, disciplined cost management and seamless risk and compliance. Group Procurement sits within the COO Corporate Functions, supporting the wider business on all its third party commercial activity. The team are made up of multiple disciplines across Market Data & Operations, Technology, Corporate Services, Third Party Risk and Procurement Operations. Located across London, Horsham, Singapore, and New York. About Schroders We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our commitment to helping our clients, and society, prosperp> The base We moved into our new HQ in the City of London in 2018. We're close to our clients, in the heart of the UK's financial centre and we have everything we need to work flexibly. What you'll do This role supports the Global Head of Third-Party Risk Management with developing, embedding and enhancing our supplier governance framework and policies regarding supplier oversight, engagement and sustainability. The role is also responsible for business partnering the engagement with internal stakeholders and suppliers to ensure that all suppliers are subjected to appropriate monitoring and management and fully compliant with regulatory obligations, policies, procedures and Schroder's strategic objectives for sustainability. Responsibilities include but are not limited to the following: Supporting the continued development and growth of the operating model design for the supplier oversight policy and framework, embedding best practice supplier management and oversight. Leading the engagement with an allocated Business / Function (e.g. Technology, Operations, Capital, Corporate Real Estate.) business partnering closely with senior stakeholders to support them in their oversight and management of Third-Party Risks. Supporting the strategy development to establish a global operating model and framework that enables a sustainable and diverse supply chain Leading on supplier engagement activities to request, gather and assess supplier data related to risk, performance, and sustainability. Contribute and lead on key reporting requirements related to supplier oversight and sustainability such as the Group's Human Rights Statement, annual and quarterly third party risk reporting, TCFD and Annual Report. Ensure the maintenance of all required tracking documents and procedures related to supplier engagement initiatives, e.g. modern slavery assessment, supplier carbon emissions tracking, annual due diligence reviews etc. Development, maintenance and enhancement of all tools and procedures utilised in the assessment, monitoring and tracking of supplier risk and sustainability activities Supporting the development of supplier due diligence processes, including financial crime, modern slavery, credit, information security, corporate responsibility etc. Working closely with 2nd line risk functions, e.g. Financial Crime, Credit Risk, Business Continuity to make sure supplier due diligence information is made available for subject matter expert review. Designing and embedding supplier oversight reporting capabilities and continuously improving performance and risk assessment governance and metrics. Provide guidance and support to supplier owners in achieving policy compliance and obligation fulfilment across the supplier lifecycle. Regular engagement with supplier owners and suppliers to maintain all supplier records and ensure the supplier contract management and oversight platform are up to date and fit for purpose. Maintaining the Outsourcing Register including the record of Business Owners, contracts, criticality and associated due diligence activities. The knowledge, experience and qualifications you need Experience of managing third party relationships in a financial services/regulated environment including supporting or leading the setting of strategy, developing a roadmap and executing. Experience working with 2nd line risk functions to ensure supplier due diligence is performed and monitored whilst supporting supplier owners to fulfil their obligations and remain compliant with policy. Development of reporting capabilities to enable effective supplier reporting across the many areas of supply chain risk. Excellent levels of and persuade others, whilst building strong working relationships. Experience of supplier segmentation and risk assessment including outsourcing and supplier management. Coordination of internal and external communications related to strategic initiatives that impact the supply chain Ability to consider wider business strategy and align functional strategy accordingly. Contract review and data capture to enable reporting and oversight to Board level. Awareness and understanding of sustainability related risks and opportunities across the supply chain such as modern slavery, carbon emissions and inclusion and diversity. Strong analytics in order to understand and interpret information, bringing insight. Excellent organisation, presentation and problem solving skills. Excellent IT and numeracy skills. The knowledge, experience and qualifications that'll help Demonstrable experience of designing, owning and implementing a supplier management and oversight framework. Team leadership and development, managing people and motivating to deliver transactional processes whilst continuously evolving and growing the teams' capabilities and responsibilities. Experience of utilising and managing procurement systems and tools. Ability and experience coordinating due diligence activities across technical specialists (e.g Operational Risk, Information Security, Credit Risk, Financial Crime, Legal) globally. Technical experience of design and implementing contract database / supplier management systems. What you'll be like Capable of remaining positive when under pressure. Able to create a positive, service focussed team environment Flexible approach to work with an ability to adapt to change. Friendly, approachable, enjoys working and contributing to the team. Attention to detail with a 'right first time' mind-set. Continuous improvement mind-set, challenges the status quo and seeks self improvement. Analytical, capable of taking data and presenting findings to inform colleagues and stakeholders. Excellent organisation, communication, project management, presentation and problem solving skills. Able to influence and persuade others, whilst building strong working relationships. Gains the trust and respect of colleagues and willing to complete tasks at either end of the complexity spectrum. You will demonstrate proactivity, positivity and tenacity; with strong intellectual curiosity in the role Group Procurement and Schroders perform and the impact we have on the market. We recognise potential, whoever you are Our purpose is to provide excellent investment performance to clients through active management. Diversity of thought, facilitated by an inclusive culture, will allow us to make better decisions and better achieve our purpose. This is why inclusion and diversity are a strategic priority for us and why we are an equal opportunities employer. You are welcome here, regardless of your age, disability, gender identity, religious beliefs, sexual orientation, socio-economic background, or any other protected characteristic. About Us We're a global investment manager. We help institutions, intermediaries and individuals around the world invest money to meet their goals, fulfil their ambitions, and prepare for the future. We have around 6,000 people on six continents. And we've been around for over 200 years, but keep adapting as society and technology changes. What doesn't change is our to helping our clients, and society, prosper. Job Info Job Identification 802 Job Category Finance Posting Date 11/27/2025, 12:15 PM Apply Before 12/11/2025, 12:00 AM Locations Langhurstwood Road, Horsham, West Sussex , RH12 4QP, GB
Senior Buyer - Technology Services Procurement page is loaded Senior Buyer - Technology Services Procurementlocations: GBR-London-10 Paternoster Squaretime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.OUR PEOPLE:People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.ROLE PROFILE:Group Procurement is responsible for managing third-party supplier engagements, partnering with the business to drive high performance and sustainable value from our supplier relationships. We aim to make LSEG easier and more attractive to do business with and we consider our suppliers as a source of competitive advantage and not just about cost.We operate a business partnering and supplier relationship management (SRM) model, aligned to stakeholder groups and spend categories, ensuring value through early and strategic engagement and insightful vendor spend analytics.Some key characteristics of the Group Procurement organisation:• Supplier spend c £2BN and c. 5,000 suppliers• Team structured around:o Three towers aligned to the master categories of spend (Technology, Services and Corporate), focused on category management, sourcing, supplier relationship management and business partneringo A Strategy & Performance centre, enabling function to drive and implement the strategy of the Group Procurement function, best in class procurement policy and processeso A Third Party Risk Management (TPRM) (1LoD) team responsible for operationalising the process to enable LSEG businesses to exercise robust management of risks associated with internal and external third party supplierso A Supplier Relationship Management team responsible for strategic partnership with key suppliers, and the Supplier Relationship Management Framework• Key hubs for the category teams in London, Bangalore and New York with a small amount of decentralised activity to support local markets which are in various global locations including Europe and AsiaThe purpose of the role is to support the Category Lead and Category Managers with the delivery of the category strategy and deployment of the supplier relationship management program, ensure quality issues are resolved with the supply base and monitor the PR/PO pipeline.This individual will take direction from the Category Lead/Director and Category Managers to implement the agreed strategies.The role will perform a combination of sourcing, supplier management and business engagement activities, with an emphasis on sourcing.Additionally, the role handles a subset of LSEG's Focussed suppliers with category spend above £500K, drive the supplier relationship management (SRM) program with those suppliers, monitor and provide approval for purchase requests in Ariba and Oracle, plus SOWs in Fieldglass.This role sits in the Services tower reporting to the Category Director for Technology Services, who leads the global procurement activities including engagement and ongoing management of third-party suppliers, the sourcing and supplier strategy, and roadmap for the Category.Although primarily aligned to the above category, this role may be required to support other sub-teams within Group Procurement from time to time.Key Responsibilities• Support the delivery of the category strategy and deployment of the supplier relationship management program• Involvement in the development of sourcing strategies, including identifying risks, key outputs, and products• Lead sourcing and negotiation activities for low to medium spend SOWs across the team, analysing financial and commercial structure, engaging Legal as the need arises and ensuring correct terms and conditions are applied, plus finance to understand budget constraints• Engage SOW owners to ensure renewal is required and scale is accurate• Engage the appropriate project lead or vendor manager to ensure they raise the Purchase request in good time• Support Category Leads or Category Managers with SRM activities, handle allocated supplier relationships• Support sourcing activities across the wider team (Category Directors or Category Managers in other categories), as the need arises depending on workload• The PR/PO pipeline for the assigned Category of spend• Review pipelines of projects, PR/PO approvals, SOWs approvals in Fieldglass, and liaise with the Category Lead and relevant Category Managers• Ensure purchase requests meet required standards - i.e. approval process has been followed, a fully signed LSEG standard contract and statement of work (if applicable) is in place, the supplier has been correctly onboarded and approved• Ensure Category Managers and business contacts are kept up to date with the status each sourcing project• Research market and industry developments• Make recommendations on alternate sources of supply to provide choice to LSEGEngagement with LSEG businessEngage regularly with key partners across the business and key functions such as Legal, Finance and HR to progress queries and act as a procurement point of contact, with support from the Category Lead and other Category Managers• Engage with budget-owners to obtain key information and explain procurement processes in line with agreed process and procedures• Deal with queries from other LSEG staff, alerting Category Managers as appropriate• Engage with key functions to obtain information and complete necessary actions such as supplier segmentation form• Work with buisness delivery teams and Category Managers to identify and maintain the project pipeline• Supporting business as usual activitiesProcurement systems tools, and data• Maintain data within Procurement systems and tools (e.g. pipeline management tool, savings tracker, supplier and contract databases, Category spend metrics)• Ensure that purchasing, pricing
Dec 12, 2025
Full time
Senior Buyer - Technology Services Procurement page is loaded Senior Buyer - Technology Services Procurementlocations: GBR-London-10 Paternoster Squaretime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.OUR PEOPLE:People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential. We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.We know that real personal growth cannot be achieved by simply climbing a career ladder - which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise. As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.ROLE PROFILE:Group Procurement is responsible for managing third-party supplier engagements, partnering with the business to drive high performance and sustainable value from our supplier relationships. We aim to make LSEG easier and more attractive to do business with and we consider our suppliers as a source of competitive advantage and not just about cost.We operate a business partnering and supplier relationship management (SRM) model, aligned to stakeholder groups and spend categories, ensuring value through early and strategic engagement and insightful vendor spend analytics.Some key characteristics of the Group Procurement organisation:• Supplier spend c £2BN and c. 5,000 suppliers• Team structured around:o Three towers aligned to the master categories of spend (Technology, Services and Corporate), focused on category management, sourcing, supplier relationship management and business partneringo A Strategy & Performance centre, enabling function to drive and implement the strategy of the Group Procurement function, best in class procurement policy and processeso A Third Party Risk Management (TPRM) (1LoD) team responsible for operationalising the process to enable LSEG businesses to exercise robust management of risks associated with internal and external third party supplierso A Supplier Relationship Management team responsible for strategic partnership with key suppliers, and the Supplier Relationship Management Framework• Key hubs for the category teams in London, Bangalore and New York with a small amount of decentralised activity to support local markets which are in various global locations including Europe and AsiaThe purpose of the role is to support the Category Lead and Category Managers with the delivery of the category strategy and deployment of the supplier relationship management program, ensure quality issues are resolved with the supply base and monitor the PR/PO pipeline.This individual will take direction from the Category Lead/Director and Category Managers to implement the agreed strategies.The role will perform a combination of sourcing, supplier management and business engagement activities, with an emphasis on sourcing.Additionally, the role handles a subset of LSEG's Focussed suppliers with category spend above £500K, drive the supplier relationship management (SRM) program with those suppliers, monitor and provide approval for purchase requests in Ariba and Oracle, plus SOWs in Fieldglass.This role sits in the Services tower reporting to the Category Director for Technology Services, who leads the global procurement activities including engagement and ongoing management of third-party suppliers, the sourcing and supplier strategy, and roadmap for the Category.Although primarily aligned to the above category, this role may be required to support other sub-teams within Group Procurement from time to time.Key Responsibilities• Support the delivery of the category strategy and deployment of the supplier relationship management program• Involvement in the development of sourcing strategies, including identifying risks, key outputs, and products• Lead sourcing and negotiation activities for low to medium spend SOWs across the team, analysing financial and commercial structure, engaging Legal as the need arises and ensuring correct terms and conditions are applied, plus finance to understand budget constraints• Engage SOW owners to ensure renewal is required and scale is accurate• Engage the appropriate project lead or vendor manager to ensure they raise the Purchase request in good time• Support Category Leads or Category Managers with SRM activities, handle allocated supplier relationships• Support sourcing activities across the wider team (Category Directors or Category Managers in other categories), as the need arises depending on workload• The PR/PO pipeline for the assigned Category of spend• Review pipelines of projects, PR/PO approvals, SOWs approvals in Fieldglass, and liaise with the Category Lead and relevant Category Managers• Ensure purchase requests meet required standards - i.e. approval process has been followed, a fully signed LSEG standard contract and statement of work (if applicable) is in place, the supplier has been correctly onboarded and approved• Ensure Category Managers and business contacts are kept up to date with the status each sourcing project• Research market and industry developments• Make recommendations on alternate sources of supply to provide choice to LSEGEngagement with LSEG businessEngage regularly with key partners across the business and key functions such as Legal, Finance and HR to progress queries and act as a procurement point of contact, with support from the Category Lead and other Category Managers• Engage with budget-owners to obtain key information and explain procurement processes in line with agreed process and procedures• Deal with queries from other LSEG staff, alerting Category Managers as appropriate• Engage with key functions to obtain information and complete necessary actions such as supplier segmentation form• Work with buisness delivery teams and Category Managers to identify and maintain the project pipeline• Supporting business as usual activitiesProcurement systems tools, and data• Maintain data within Procurement systems and tools (e.g. pipeline management tool, savings tracker, supplier and contract databases, Category spend metrics)• Ensure that purchasing, pricing
Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at As at 30 September 2025 About Man AHL Man AHL employs diversified quantitative techniques to offer a range of strategies which encompass traditional momentum, non traditional momentum, multi strategy and sector based approaches. Man AHL's strategies are primarily alternative and seek to gain potential predictive, alpha generating insights through rigorous analysis of large data sets. Man AHL is a specialised engine, applying scientific rigour and advanced technology and execution to a diverse range of data to build systematic investment strategies, trading continuously over hundreds of global markets. The team of 150 investment professionals, including 110 researchers, is comprised of scientists, technologists and finance practitioners, driven by curiosity and intellectual honesty, and a passion for solving the complex problems presented by financial markets. The engine leverages Man Group's unique collaboration with the University of Oxford, the Oxford Man Institute of Quantitative Finance (OMI). The OMI conducts field leading academic research into machine learning and data analytics, which can be applied to quantitative investing. Founded in 1987, Man AHL's funds under management were $63.8 billion at 31 March 2024. Further information can be found at The Team AHL Macro is the team responsible for Macro strategies. The team systematically trades liquid futures and FX at different frequencies, with holding periods ranging from monthly to intraday. Technology and Business Skills 4+ years of experience researching and live trading alpha signals for futures and FX Experience with intraday predictor design and analysis Experience with portfolio construction, risk analysis Strong understanding of transaction costs, and mitigation strategies Strong coding skills and experience of handling large data sets. We use Python and its scientific stack for both research and live trading Personal Attributes Strong academic record and a degree with high mathematical, statistical, and computing content e.g., Mathematics, Computer Science, Engineering, Economics or Physics from a leading university Hands on attitude; willing to get involved with technology and projects across the firm Intellectually robust with a keenly analytic approach to problem solving Self organised with the ability to effectively manage time across multiple projects and with contending business demands and priorities Strong interpersonal skills; able to build and maintain a close working relationship with quantitative researchers, technologist, traders and senior business stakeholders alike. Ability to mentor junior researchers Confident communicator: able to argue a point concisely and deal positively with conflicting views Working Here AHL fosters a performance driven, meritocratic culture with a small company, no attitude feel. It is flat structured, open, transparent, and collaborative, offering ample opportunity to grow and have enormous impact on what we do. We are actively engaged with the broader research and academic community, as well as renowned industry contributors. We're fortunate enough to have a fantastic open plan office overlooking the River Thames, and continually strive to make our environment a great place in which to work. We have annual away days and research off sites for the whole team We have a canteen onsite offering nutritious and well balanced food selection catering to varying dietary requirements As well as PCs and Macs in our office, you'll also find numerous amenities such as a Wellness room featuring Peloton bikes, a music room with notably a piano and guitar and a Maker space with light cubes and 3D printer We host and sponsor London's PyData and Machine Learning Meetups Man Group has proudly partnered with King's College London Mathematics School for many years, which offers employees the opportunity to supervise a group of students on a scientific research project or internship We regularly talk at leading industry conferences, and tweet about relevant technology and how we're using it. We offer competitive compensation, a generous holiday allowance, various health and other flexible benefits. We are also committed to continuous learning and development via coaching, mentoring, regular conference attendance and sponsoring academic and professional qualifications. Inclusion, Work Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at . You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long term disability coverage, group sick pay, enhanced parental leave and long service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer If you require help or information on reasonable adjustments as you apply for roles with us, please . We are committed to continuous learning and development via coaching, mentoring, regular conference attendance and sponsoring academic and professional qualifications.
Dec 12, 2025
Full time
Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent. Headquartered in London, we manage $213.9 billion and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at As at 30 September 2025 About Man AHL Man AHL employs diversified quantitative techniques to offer a range of strategies which encompass traditional momentum, non traditional momentum, multi strategy and sector based approaches. Man AHL's strategies are primarily alternative and seek to gain potential predictive, alpha generating insights through rigorous analysis of large data sets. Man AHL is a specialised engine, applying scientific rigour and advanced technology and execution to a diverse range of data to build systematic investment strategies, trading continuously over hundreds of global markets. The team of 150 investment professionals, including 110 researchers, is comprised of scientists, technologists and finance practitioners, driven by curiosity and intellectual honesty, and a passion for solving the complex problems presented by financial markets. The engine leverages Man Group's unique collaboration with the University of Oxford, the Oxford Man Institute of Quantitative Finance (OMI). The OMI conducts field leading academic research into machine learning and data analytics, which can be applied to quantitative investing. Founded in 1987, Man AHL's funds under management were $63.8 billion at 31 March 2024. Further information can be found at The Team AHL Macro is the team responsible for Macro strategies. The team systematically trades liquid futures and FX at different frequencies, with holding periods ranging from monthly to intraday. Technology and Business Skills 4+ years of experience researching and live trading alpha signals for futures and FX Experience with intraday predictor design and analysis Experience with portfolio construction, risk analysis Strong understanding of transaction costs, and mitigation strategies Strong coding skills and experience of handling large data sets. We use Python and its scientific stack for both research and live trading Personal Attributes Strong academic record and a degree with high mathematical, statistical, and computing content e.g., Mathematics, Computer Science, Engineering, Economics or Physics from a leading university Hands on attitude; willing to get involved with technology and projects across the firm Intellectually robust with a keenly analytic approach to problem solving Self organised with the ability to effectively manage time across multiple projects and with contending business demands and priorities Strong interpersonal skills; able to build and maintain a close working relationship with quantitative researchers, technologist, traders and senior business stakeholders alike. Ability to mentor junior researchers Confident communicator: able to argue a point concisely and deal positively with conflicting views Working Here AHL fosters a performance driven, meritocratic culture with a small company, no attitude feel. It is flat structured, open, transparent, and collaborative, offering ample opportunity to grow and have enormous impact on what we do. We are actively engaged with the broader research and academic community, as well as renowned industry contributors. We're fortunate enough to have a fantastic open plan office overlooking the River Thames, and continually strive to make our environment a great place in which to work. We have annual away days and research off sites for the whole team We have a canteen onsite offering nutritious and well balanced food selection catering to varying dietary requirements As well as PCs and Macs in our office, you'll also find numerous amenities such as a Wellness room featuring Peloton bikes, a music room with notably a piano and guitar and a Maker space with light cubes and 3D printer We host and sponsor London's PyData and Machine Learning Meetups Man Group has proudly partnered with King's College London Mathematics School for many years, which offers employees the opportunity to supervise a group of students on a scientific research project or internship We regularly talk at leading industry conferences, and tweet about relevant technology and how we're using it. We offer competitive compensation, a generous holiday allowance, various health and other flexible benefits. We are also committed to continuous learning and development via coaching, mentoring, regular conference attendance and sponsoring academic and professional qualifications. Inclusion, Work Life Balance and Benefits at Man Group You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at . You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering. Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long term disability coverage, group sick pay, enhanced parental leave and long service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance. Equal Employment Opportunity Policy Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws. Man Group is a Disability Confident Committed employer If you require help or information on reasonable adjustments as you apply for roles with us, please . We are committed to continuous learning and development via coaching, mentoring, regular conference attendance and sponsoring academic and professional qualifications.
Ernst & Young Advisory Services Sdn Bhd
City, Belfast
Senior Manager, AI & Data Solution Architect, TC UKI Northern Ireland Location: Belfast Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Specification Grade: Senior Manager About the Role We are seeking an experienced AI & Data Solution Architect to join our AI and Data consulting practice and lead the design and implementation of cutting edge data and AI solutions for our enterprise clients. This role requires a strategic thinker who can bridge business requirements with technical execution, delivering scalable, cloud native architectures that drive measurable business value. Design and architect end to end AI and data solutions on Azure, AWS or Google GCS leveraging modern data and AI platforms such as Snowflake and Databricks Develop comprehensive architecture blueprints including data pipeline, analytics, and AI/ML capabilities Define data and AI governance frameworks, security protocols, and compliance standards aligned with industry regulations Lead technical discovery sessions with clients to understand business challenges and translate them into architectural requirements Serve as the trusted technical advisor to senior IT and/or business stakeholders across consumer products, retail, health, life sciences or energy industries Present complex technical concepts and solution roadmaps to both technical and non technical audiences Lead architecture review boards and provide technical governance throughout project lifecycles Oversee the implementation of data lakes, data warehouses, and lakehouse architectures Ensure solutions are optimized for performance, cost efficiency, and scalability Define integration patterns between cloud platforms, third party applications, and legacy systems Actively contribute to practice development as a technical thought leader in AI and Data topics Understanding of building and integrating Agentic AI solutions into existing cloud platforms Mentor junior architects and technical teams on best practices and emerging technologies Essential Qualifications STEM degree or an equivalent certification in Computer Science, Data Science, Engineering, or related field One or more Advanced level AI and Data architecture certifications in Snowflake, Databricks, Microsoft Azure, AWS or GCP Proven track record of architecting enterprise scale data, analytics or ML solutions for organisations in at least one of the following sectors: consumer products, retail, health, energy or life sciences Able to lead design for end to end AI and data solutions across multiple cloud platforms Able to define governance frameworks, security protocols and compliance standards Operates as a trusted advisor to IT and senior stakeholders Deep expertise in at least one of the following data and AI services: Microsoft Azure, AWS , Google GCP Hands on experience with Microsoft Fabric, Snowflake and/or Databricks TOGAF experience Soft Skills Continuous learning mindset to stay current with emerging trends in AI, machine learning, data engineering and cloud technologies Exceptional communication and presentation skills with ability to influence senior stakeholders Strong analytical and problem solving capabilities Ability to manage multiple client engagements simultaneously Collaborative mindset with experience working in cross functional teams Coaching mindset to support the development of junior team members Preferred Criteria Understanding of AI Architecture front end, UI/UX, and how AI is consumed Experience preparing technical solutions and architectures as part of bid responses and proposals Experience of identifying efficiency opportunities such as solution accelerators, reusable frameworks, and IP development, Agentic automation Deep understanding of industry specific data challenges in Lifesciences, Health, Consumer Products, Retail or Energy industry Experience with domain specific use cases such as commercial, supply chain, finance or operations AI&Data2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Dec 12, 2025
Full time
Senior Manager, AI & Data Solution Architect, TC UKI Northern Ireland Location: Belfast Other locations: Primary Location Only Requisition ID: At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Job Specification Grade: Senior Manager About the Role We are seeking an experienced AI & Data Solution Architect to join our AI and Data consulting practice and lead the design and implementation of cutting edge data and AI solutions for our enterprise clients. This role requires a strategic thinker who can bridge business requirements with technical execution, delivering scalable, cloud native architectures that drive measurable business value. Design and architect end to end AI and data solutions on Azure, AWS or Google GCS leveraging modern data and AI platforms such as Snowflake and Databricks Develop comprehensive architecture blueprints including data pipeline, analytics, and AI/ML capabilities Define data and AI governance frameworks, security protocols, and compliance standards aligned with industry regulations Lead technical discovery sessions with clients to understand business challenges and translate them into architectural requirements Serve as the trusted technical advisor to senior IT and/or business stakeholders across consumer products, retail, health, life sciences or energy industries Present complex technical concepts and solution roadmaps to both technical and non technical audiences Lead architecture review boards and provide technical governance throughout project lifecycles Oversee the implementation of data lakes, data warehouses, and lakehouse architectures Ensure solutions are optimized for performance, cost efficiency, and scalability Define integration patterns between cloud platforms, third party applications, and legacy systems Actively contribute to practice development as a technical thought leader in AI and Data topics Understanding of building and integrating Agentic AI solutions into existing cloud platforms Mentor junior architects and technical teams on best practices and emerging technologies Essential Qualifications STEM degree or an equivalent certification in Computer Science, Data Science, Engineering, or related field One or more Advanced level AI and Data architecture certifications in Snowflake, Databricks, Microsoft Azure, AWS or GCP Proven track record of architecting enterprise scale data, analytics or ML solutions for organisations in at least one of the following sectors: consumer products, retail, health, energy or life sciences Able to lead design for end to end AI and data solutions across multiple cloud platforms Able to define governance frameworks, security protocols and compliance standards Operates as a trusted advisor to IT and senior stakeholders Deep expertise in at least one of the following data and AI services: Microsoft Azure, AWS , Google GCP Hands on experience with Microsoft Fabric, Snowflake and/or Databricks TOGAF experience Soft Skills Continuous learning mindset to stay current with emerging trends in AI, machine learning, data engineering and cloud technologies Exceptional communication and presentation skills with ability to influence senior stakeholders Strong analytical and problem solving capabilities Ability to manage multiple client engagements simultaneously Collaborative mindset with experience working in cross functional teams Coaching mindset to support the development of junior team members Preferred Criteria Understanding of AI Architecture front end, UI/UX, and how AI is consumed Experience preparing technical solutions and architectures as part of bid responses and proposals Experience of identifying efficiency opportunities such as solution accelerators, reusable frameworks, and IP development, Agentic automation Deep understanding of industry specific data challenges in Lifesciences, Health, Consumer Products, Retail or Energy industry Experience with domain specific use cases such as commercial, supply chain, finance or operations AI&Data2026 EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.
Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military sites, high-security facilities, and checkpoints. Our systems help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies to meet diverse security needs. Our commitment to innovation, quality, and imaging excellence ensures best-in-class performance, reliability, and operator confidence. Role Overview As a Senior Manufacturing Engineer, you will work closely with the Cargo Research Team to transition complex designs from concept to production readiness. Youll play a key role in design for manufacture, ensuring accuracy in BOMs and engineering drawings for efficient production. Key Responsibilities Lead production readiness activities, including creating Work Instructions, Standard Operating Procedures, and Safe Working Practices. Structure and maintain accurate Production BOMs. Manage the ECR/ECN process for updates to manufacturing drawings and schematics. Recommend shopfloor layouts for optimal workflow. Collaborate with R&D and Engineering to ensure compliance with standards and requirements. Operate within an ISO9001-audited quality system. Provide technical support to Production, Sales, Service, and Customer Support teams. Apply relevant design, regulatory, and industry standards. Support the Production Manager and monitor Engineering Manufacturing KPIs. Drive Digital Manufacturing / Industry 4.0 initiatives (MES, ERP, IoT, data analytics). Lead Continuous Improvement projects (Kaizen, root cause analysis, corrective actions). Mentor junior engineers and collaborate cross-functionally for seamless NPI. Support value engineering and cost reduction without compromising quality. Identify opportunities for automation and robotics to enhance productivity. Candidate Requirements Strong grasp of mechanical and electrical engineering principles. Experience with Quality Management Systems, including documentation and procedure development. Background in design for manufacture and production environments preferred. Familiarity with Six Sigma/LEAN methodologies; certification desirable. Proven experience in New Product Introduction (NPI). Excellent communication and presentation skills for shopfloor and senior leadership engagement. Proficiency with ERP systems (D365) and production data reporting. Ability to manage multiple projects under tight deadlines. Strong analytical and problem-solving skills with a data-driven mindset. Degree in an engineering discipline preferred; equivalent experience considered. Professional registration (CEng, IEng, or equivalent) advantageous. Knowledge of GD&T and advanced CAD/PLM systems. JBRP1_UKTJ
Dec 12, 2025
Full time
Rapiscan Systems is a global leader in detection technology, delivering advanced cargo and vehicle inspection solutions for ports, borders, military sites, high-security facilities, and checkpoints. Our systems help customers combat terrorism, drug smuggling, illegal immigration, and trade fraud. We offer a wide range of scanning configurations using low-, medium-, and high-energy X-ray technologies to meet diverse security needs. Our commitment to innovation, quality, and imaging excellence ensures best-in-class performance, reliability, and operator confidence. Role Overview As a Senior Manufacturing Engineer, you will work closely with the Cargo Research Team to transition complex designs from concept to production readiness. Youll play a key role in design for manufacture, ensuring accuracy in BOMs and engineering drawings for efficient production. Key Responsibilities Lead production readiness activities, including creating Work Instructions, Standard Operating Procedures, and Safe Working Practices. Structure and maintain accurate Production BOMs. Manage the ECR/ECN process for updates to manufacturing drawings and schematics. Recommend shopfloor layouts for optimal workflow. Collaborate with R&D and Engineering to ensure compliance with standards and requirements. Operate within an ISO9001-audited quality system. Provide technical support to Production, Sales, Service, and Customer Support teams. Apply relevant design, regulatory, and industry standards. Support the Production Manager and monitor Engineering Manufacturing KPIs. Drive Digital Manufacturing / Industry 4.0 initiatives (MES, ERP, IoT, data analytics). Lead Continuous Improvement projects (Kaizen, root cause analysis, corrective actions). Mentor junior engineers and collaborate cross-functionally for seamless NPI. Support value engineering and cost reduction without compromising quality. Identify opportunities for automation and robotics to enhance productivity. Candidate Requirements Strong grasp of mechanical and electrical engineering principles. Experience with Quality Management Systems, including documentation and procedure development. Background in design for manufacture and production environments preferred. Familiarity with Six Sigma/LEAN methodologies; certification desirable. Proven experience in New Product Introduction (NPI). Excellent communication and presentation skills for shopfloor and senior leadership engagement. Proficiency with ERP systems (D365) and production data reporting. Ability to manage multiple projects under tight deadlines. Strong analytical and problem-solving skills with a data-driven mindset. Degree in an engineering discipline preferred; equivalent experience considered. Professional registration (CEng, IEng, or equivalent) advantageous. Knowledge of GD&T and advanced CAD/PLM systems. JBRP1_UKTJ
Join the Revolution in Car Finance At Carmoola, we're changing the way people get on the road - making it faster, fairer, and entirely built around the customer. We've started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control. Since launch, we've raised over £430m from top-tier investors (including QED), helped over 15,000 customers get behind the wheel - and we're scaling fast. To take things to the next level, we're looking for a sharp, structured, and commercially-minded Product Manager to develop the strategy and scale Collections, a critical part of our business. Our ideal candidate has experience of delivering amazing results in a fintech, digital consumer product, or AI company. Your Mission You'll be responsible for optimising our collections and recoveries strategy, taking it to the next level, ensuring that customers who fall into arrears are managed with empathy, fairness, and efficiency while protecting the financial health of the business. You'll design and implement best-in-class processes powered by AI and automation that balance customer experience with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car finance market. This is a high-impact role for someone who loves digging into data, understands how to move from insights to prioritising impactful strategies, and thrives in fast-paced, high-ownership environments. What You'll Be Doing Designing and owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Working with engineers to deliver these features. Building scalable processes and playbooks that balance customer care, operational efficiency, and commercial outcomes. Delivering results by driving repayment performance, reducing arrears rates, and optimising recovery strategies. Establishing and managing relationships with external agencies, technology providers, and other partners critical to collections and recoveries. Building out, and leading a high-performing squad while embedding a culture of accountability, empathy, and continuous improvement. Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes. Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers. Partnering closely with risk, operations, and customer support to integrate collections learnings into the broader customer journey and company strategy. Acting as a senior voice in the business on credit performance, ownership of these metrics, and providing regular updates to leadership and contributing to long-term planning. What You'll Bring Experience of delivering results in a fintech, digital consumer product, or AI company. Proven leadership ability to build, inspire, and scale high-performing teams, with a track record of driving results. Solid foundation in product, data, and AI, with experience using AI or building AI processes to drive efficiency and impact. Open and collaborative - you work cross-functionally, blending analytics with operational delivery, and naturally bring others along with you. Structured thinker - you impose clarity on complex, ambiguous problems and navigate uncertainty with a clear, methodical approach. Fast learner and self-starter - you pick up new tools, strategies, and concepts quickly and independently. Thrives in fast-paced, complex environments - you're comfortable with ambiguity and figure things out as you go. Organised and deadline-driven - you manage multiple priorities and consistently deliver high-quality results. Positive, high-energy problem-solver - you stay solutions-focused and maintain momentum even under pressure. Genuine excitement for Carmoola's mission and the chance to shape the future of how people get on the road. Why Join Carmoola? Competitive salary range of £100-£120k Hybrid working: 3 days a week in our London office, in the heart of beautiful Primrose Hill A high-impact role with room to grow. You'll own a core area of our business - with the opportunity to shape and expand the role over time by delivering real results and unlocking new opportunities. A culture of trust, kindness and ownership. We move fast, support each other, and enjoy the ride. If this sounds like your kind of challenge, let's talk.
Dec 12, 2025
Full time
Join the Revolution in Car Finance At Carmoola, we're changing the way people get on the road - making it faster, fairer, and entirely built around the customer. We've started with car finance, reimagining it from the ground up with a seamless, digital experience that puts drivers in control. Since launch, we've raised over £430m from top-tier investors (including QED), helped over 15,000 customers get behind the wheel - and we're scaling fast. To take things to the next level, we're looking for a sharp, structured, and commercially-minded Product Manager to develop the strategy and scale Collections, a critical part of our business. Our ideal candidate has experience of delivering amazing results in a fintech, digital consumer product, or AI company. Your Mission You'll be responsible for optimising our collections and recoveries strategy, taking it to the next level, ensuring that customers who fall into arrears are managed with empathy, fairness, and efficiency while protecting the financial health of the business. You'll design and implement best-in-class processes powered by AI and automation that balance customer experience with strong credit outcomes, using data-driven insights and innovative approaches tailored to the unique dynamics of the car finance market. This is a high-impact role for someone who loves digging into data, understands how to move from insights to prioritising impactful strategies, and thrives in fast-paced, high-ownership environments. What You'll Be Doing Designing and owning the end-to-end collections and recoveries strategy, from early-stage arrears through to late-stage recoveries and external partnerships. Working with engineers to deliver these features. Building scalable processes and playbooks that balance customer care, operational efficiency, and commercial outcomes. Delivering results by driving repayment performance, reducing arrears rates, and optimising recovery strategies. Establishing and managing relationships with external agencies, technology providers, and other partners critical to collections and recoveries. Building out, and leading a high-performing squad while embedding a culture of accountability, empathy, and continuous improvement. Using data, AI, and customer insights to identify trends, inform strategy, and continuously improve processes. Ensuring all activities meet regulatory, legal, and compliance standards, with a strong focus on the fair treatment of customers. Partnering closely with risk, operations, and customer support to integrate collections learnings into the broader customer journey and company strategy. Acting as a senior voice in the business on credit performance, ownership of these metrics, and providing regular updates to leadership and contributing to long-term planning. What You'll Bring Experience of delivering results in a fintech, digital consumer product, or AI company. Proven leadership ability to build, inspire, and scale high-performing teams, with a track record of driving results. Solid foundation in product, data, and AI, with experience using AI or building AI processes to drive efficiency and impact. Open and collaborative - you work cross-functionally, blending analytics with operational delivery, and naturally bring others along with you. Structured thinker - you impose clarity on complex, ambiguous problems and navigate uncertainty with a clear, methodical approach. Fast learner and self-starter - you pick up new tools, strategies, and concepts quickly and independently. Thrives in fast-paced, complex environments - you're comfortable with ambiguity and figure things out as you go. Organised and deadline-driven - you manage multiple priorities and consistently deliver high-quality results. Positive, high-energy problem-solver - you stay solutions-focused and maintain momentum even under pressure. Genuine excitement for Carmoola's mission and the chance to shape the future of how people get on the road. Why Join Carmoola? Competitive salary range of £100-£120k Hybrid working: 3 days a week in our London office, in the heart of beautiful Primrose Hill A high-impact role with room to grow. You'll own a core area of our business - with the opportunity to shape and expand the role over time by delivering real results and unlocking new opportunities. A culture of trust, kindness and ownership. We move fast, support each other, and enjoy the ride. If this sounds like your kind of challenge, let's talk.
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Dec 12, 2025
Full time
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Business Unit: Finance Salary range: £45,600 - £57,000 Max per annum Location: UK Hybrid with occasional travel to a key hub when required Contract type: Permanent Our Team Financial Data & Analytics owns many existing data-led production processes and is establishing a centre of excellence to enhance the use of data within Finance. Within the Operations team you'll help to drive continuous improvement and have the chance to bring new ways of working to life within the team. We are the perfect team to see every product, every customer, all the time, whilst learning every day about data and the value it will bring. We are a remote team in multiple locations and will meet infrequently at Hub sites, but we are part of a bigger team with critical masses in Glasgow and Leeds for regular colleague interaction. What you'll be doing Driving improvement in existing processes to enable better outcomes for our customers. Continually assessing and identifying processes/code to promote simplification and automation, reducing any operational risk inherent in the current environment. Building data quality rules to ensure data used in Impairment is fit for purpose. Adding insights for trends in provisions data. Building provisions MI reports fit for production runs of the Impairment figures. Adding insight to the provision calculation process and challenging inputs and assumptions proactively. Representing the Ops team at various stakeholder/change management meetings. Take ownership of own workload and support team planning and prioritisation. Providing support to other members of the team when required. We need you to have Fantastic technical proficiency in SAS, with the ability to apply it effectively in complex data environments. Understanding of change management principles, particularly in dynamic environments where processes are continuously evolving. Prior exposure to credit risk, financial risk regulation, or related data domains. While the learning curve may be steep, we provide support to help you succeed. Experience in managing databases and dealing with the complexities of different data sources. A curious nature - we need you to enjoy solving problems. It's a bonus if you have but not essential Experience of IFRS9 ECL and/or AIRB RWA SQL/Azure practical knowledge Credit risk modelling exposure - how models work and how they sometimes do not. Power Platform development examples to share. An understanding of how to control change. Our processes are continually evolving and improving, but this needs to be done in a controlled way. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Dec 12, 2025
Full time
Business Unit: Finance Salary range: £45,600 - £57,000 Max per annum Location: UK Hybrid with occasional travel to a key hub when required Contract type: Permanent Our Team Financial Data & Analytics owns many existing data-led production processes and is establishing a centre of excellence to enhance the use of data within Finance. Within the Operations team you'll help to drive continuous improvement and have the chance to bring new ways of working to life within the team. We are the perfect team to see every product, every customer, all the time, whilst learning every day about data and the value it will bring. We are a remote team in multiple locations and will meet infrequently at Hub sites, but we are part of a bigger team with critical masses in Glasgow and Leeds for regular colleague interaction. What you'll be doing Driving improvement in existing processes to enable better outcomes for our customers. Continually assessing and identifying processes/code to promote simplification and automation, reducing any operational risk inherent in the current environment. Building data quality rules to ensure data used in Impairment is fit for purpose. Adding insights for trends in provisions data. Building provisions MI reports fit for production runs of the Impairment figures. Adding insight to the provision calculation process and challenging inputs and assumptions proactively. Representing the Ops team at various stakeholder/change management meetings. Take ownership of own workload and support team planning and prioritisation. Providing support to other members of the team when required. We need you to have Fantastic technical proficiency in SAS, with the ability to apply it effectively in complex data environments. Understanding of change management principles, particularly in dynamic environments where processes are continuously evolving. Prior exposure to credit risk, financial risk regulation, or related data domains. While the learning curve may be steep, we provide support to help you succeed. Experience in managing databases and dealing with the complexities of different data sources. A curious nature - we need you to enjoy solving problems. It's a bonus if you have but not essential Experience of IFRS9 ECL and/or AIRB RWA SQL/Azure practical knowledge Credit risk modelling exposure - how models work and how they sometimes do not. Power Platform development examples to share. An understanding of how to control change. Our processes are continually evolving and improving, but this needs to be done in a controlled way. Red Hot Rewards 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice. Private medical insurance A highly competitive pension to help you build a strong foundation for retirement Access to an annual performance-related bonus Training and development to help you progress your career A great selection of additional benefits through our flexible benefits scheme Life assurance to provide peace of mind for you and your loved ones Up to 2 days of paid volunteering a year If we're lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible. Say hello to Virgin Money Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full-service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you'll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun-filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full-service banking provider. Be yourself at Virgin Money At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking - but fairer, more rewarding, and for the good of society. We're committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard. As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants. Now the legal bit Although some of our roles allow you to be based anywhere in the UK, we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks - we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Dec 12, 2025
Full time
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Dec 12, 2025
Full time
Job Title: Customer Success Manager Type: Full-time Experience: 3+ years Location: London What about us? Launched in 2023, INFINIT is a fast-growing fintech scale-up operating in multiple countries across Europe and Americas. At INFINIT we are on a mission to reshape the future of SMEs with AI at the forefront. Our all-in-one operating system has banking at its core, and empowers small business owners and their teams to seamlessly manage and optimize every aspect of their business with AI agents. By focussing on specific industries, INFINIT delivers tailored, high-value solutions, while building innovative AI products to further unlock significant growth opportunities for our customers. INFINIT operates globally, with ambitions to further expand its footprint to redefine the fintech landscape for SMEs worldwide. Join us on the INFINIT journey as we revolutionise the SME economy and drive meaningful impact through innovation The Role We are seeking a customer facing, focussed and analytical Customer Success Manager. This role is ideal for someone who thrives at the intersection of technology, data, and client engagement. You will act as a trusted advisor to our customers, ensuring they realize maximum value from our solutions, while also serving as the critical link between Sales, Product, and Customer Success. The ideal candidate is comfortable dealing directly with customers, proactive in solving complex challenges, and capable of translating data insights into actionable recommendations. Your ability to combine deep analytical skills with strong relationship management will be essential to success in this role. What do we want to achieve together? Customer Success Operations Lead customer onboarding processes, ensuring swift and successful implementation. Monitor customer health metrics, proactively addressing churn risks and improving satisfaction. Contribute to the development of Customer Success playbooks, knowledge bases, and best practices. Customer Relationship Management Serve as the primary point of contact for our customers, guiding them through onboarding, adoption, and renewal cycles. Build strong, long-term relationships with clients, understanding their business goals and ensuring our platform supports their success. Conduct regular business reviews with customers, offering insights, best practices, and strategic recommendations. Customer Advocacy & Cross-Functional Collaboration Act as the bridge between Sales and Customer Success, ensuring smooth handovers, alignment on customer needs, and coordinated communication. Work closely with Product and Engineering to relay customer feedback, identify feature opportunities, and help influence the product roadmap. Support Sales with upsell and cross-sell opportunities by spotting expansion potential and helping craft value-driven proposals. Data & Insight Generation Use Google Analytics and internal data tools to analyze customer usage patterns, identify risks, and uncover opportunities. Investigate customer issues with a methodical, critical-thinking approach, recommending solutions that improve outcomes and platform engagement. Develop data-driven reports and insights to support customer engagements and internal decision-making What do you need to be successful in this role? 3+ years of experience in Customer Success and Client Onboarding in a SaaS or Tech startup environment. Ownership mindset: Takes initiative, solves problems independently, escalates thoughtfully. Scrappy and resourceful: Comfortable working with evolving processes, systems, and ambiguity. Customer-obsessed: Acts as the voice of the customer internally, advocates for long-term success. Data-driven: Uses metrics (NPS, health scores, churn signals, adoption data) to guide actions. Proactive: Spots risk early, identifies expansion opportunities, and stays ahead of customer needs. Collaboration-oriented: Works seamlessly with Sales, Product, Operations, and Support. Experience using CS or CRM tools (HubSpot ideally) What will you find working at INFINIT? Competitive Salary: We offer highly competitive salaries Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment. Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities. Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance. Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time. Personal Time Off: Enjoy flexibility with your personal time off. Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our London office and 2 from home Diversity and Inclusion INFINIT promotes an inclusive culture that seeks equity and values different perspectives. We are proud to be an equal opportunity employer and consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic.
Broker - Offshore Construction We're hiring! Aon are currently recruiting a Broker to join our Broker Offshore Construction team based in London which is part of the Global Broking Centre. To co-ordinate and contribute to the marketing and negotiation of business within the Lloyd's and Company Markets on a day to day basis in accordance with Marketing Strategy. About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like As a Broker some of your key responsibilities will involve: Core functional activity: File maintenance - ECM Send initial engagement to client/network Present terms to client / network Review / Create / Enhance Submission Send Cover confirmation to client/network Review draft / final MRC Firm Order broking (PPL / wet stamps / email) Follow market broking activities Record broking activity in market sheets Complete quote/firm order information in Brokasure including finalise MRC Provide invoicing instructions Secondary functional activity: Providing benchmarking and placement advice to clients Client relationship management (direct clients and/or wider global Aon network) Client meetings Lead quote broking and tender submission Produce / review slip wordings Occasional functional activity: Establish and manage pipeline Produce and/or deliver tenders Market relationship management Define marketing strategy (specific to placement) Issue invoice to client Create BID documentation if required Create bespoke wordings / clauses (per client) File Reviews / Technical Reviews / Peer Reviews Provide technical wording advice to client/network Provide technical training / guidance to colleagues Coaching and mentoring Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. How this opportunity is different The Global Broking Centre in London is an integral part of Aon's global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity. The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide. Skills and experience that will lead to success As a Broker your skills and qualifications will include: Ability to interpret and use data effectively Strong analytical expertise Sound understanding of London insurance market dynamics and core processes; Excellent technical insurance knowledge experience from within the London Market Ability to use insurance industry IT systems to efficiently deliver client service; Experience of managing effective client relationships; Good problem-solving skills; Good interpersonal skills; Good level of numeracy; Effective communication and presentation skills; Good understanding of compliance and FCA regulation; How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Dec 12, 2025
Full time
Broker - Offshore Construction We're hiring! Aon are currently recruiting a Broker to join our Broker Offshore Construction team based in London which is part of the Global Broking Centre. To co-ordinate and contribute to the marketing and negotiation of business within the Lloyd's and Company Markets on a day to day basis in accordance with Marketing Strategy. About Aon Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. Aon is an equal opportunities employer. Aon's recruitment and selection policy ensures the best possible skill mix of colleagues and the highest quality candidates are appointed using objective job-related criteria. Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed. What the day will look like As a Broker some of your key responsibilities will involve: Core functional activity: File maintenance - ECM Send initial engagement to client/network Present terms to client / network Review / Create / Enhance Submission Send Cover confirmation to client/network Review draft / final MRC Firm Order broking (PPL / wet stamps / email) Follow market broking activities Record broking activity in market sheets Complete quote/firm order information in Brokasure including finalise MRC Provide invoicing instructions Secondary functional activity: Providing benchmarking and placement advice to clients Client relationship management (direct clients and/or wider global Aon network) Client meetings Lead quote broking and tender submission Produce / review slip wordings Occasional functional activity: Establish and manage pipeline Produce and/or deliver tenders Market relationship management Define marketing strategy (specific to placement) Issue invoice to client Create BID documentation if required Create bespoke wordings / clauses (per client) File Reviews / Technical Reviews / Peer Reviews Provide technical wording advice to client/network Provide technical training / guidance to colleagues Coaching and mentoring Responsible for working in accordance with the Aon UK Limited Risk Management Framework, and compliance with the Aon UK Limited policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company. How this opportunity is different The Global Broking Centre in London is an integral part of Aon's global broking strategy. The GBC provides colleagues from across the Aon network with access to specialist brokers and client managers, dedicated client solutions and thought leadership, and significant global insurance capacity. The GBC works with network colleagues to deliver market-leading solutions to Aon clients, creating a competitive advantage in our placement strategies worldwide. Skills and experience that will lead to success As a Broker your skills and qualifications will include: Ability to interpret and use data effectively Strong analytical expertise Sound understanding of London insurance market dynamics and core processes; Excellent technical insurance knowledge experience from within the London Market Ability to use insurance industry IT systems to efficiently deliver client service; Experience of managing effective client relationships; Good problem-solving skills; Good interpersonal skills; Good level of numeracy; Effective communication and presentation skills; Good understanding of compliance and FCA regulation; How we support our colleagues In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well. Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued. Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace. Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.
Job Info Job Identification 4029 Posting Date 07/31/2025, 01:17 PM Job Role Consulting -Transformation Solutioning Lead Experience (In Years) 9-12 Job Description EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit . BU/Segment: Solutions - Banking & Capital Markets Location: London, United Kingdom (Flexible hybrid working) Employment Type: Permanent Summary of the role: As a Solutioning Lead in EXL's Banking & Capital Markets practice, you will be responsible for shaping strategic and winning solutions for leading EMEA based financial institutions. You will work closely with clients, sales teams, and delivery leaders to design offerings that combine EXL's digital, data, analytics, and operations strengths. Your solutions will address critical needs such as regulatory compliance, digital transformation, operational efficiency, and customer experience enhancement. As part of your duties, you will be responsible for: Lead solution design for large, complex transformation and managed services deals in banking and capital markets. Collaborate with sales, delivery, pricing, legal, and subject matter experts to develop end-to-end solutions aligned with client goals and EXL's capabilities. Respond to RFPs, RFIs, and unsolicited proposals with detailed solution narratives, transformation roadmaps, delivery frameworks, and commercials. Develop solutions covering retail, commercial, and investment banking processes-customer onboarding, front/middle/back office processes, AML/KYC, payments, lending, risk etc Incorporate automation, AI/ML, cloud, and analytics into client solutions to drive innovation and measurable outcomes. Engage with client stakeholders during pursuit phases, presenting solutions and managing workshops or deep-dive discussions. Support transition and implementation planning post-deal sign-off. Maintain a strong understanding of industry trends, regulatory changes, and competitive dynamics in banking and capital markets. Qualifications and experience we consider to be essential for the role: Bachelor's degree in Finance, Business, Technology, or a related field (MBA preferred). 8+ years of experience in banking or capital markets solutioning, pre-sales, consulting, or digital transformation with professional services organisations with specific experience for UK based clients. Track record of working with Tier 1 banks, asset managers, or capital markets firms. Strong understanding of front-to-back banking processes including credit lifecycle, risk, payments, and regulatory reporting. Experience in commercial modeling, pricing strategy, and business case creation. Experience in designing digital and data-led solutions using AI, ML, RPA, and cloud-native tools. Excellent communication, presentation, and stakeholder management skills. Experience working in global/matrixed environments and multicultural teams. Skills and Personal attributes we would like to have: Strategic Solution Design: Proven ability to architect innovative, scalable, and commercially viable solutions for complex banking transformation programmes across front, middle, and back-office operations. Client-Centric Mindset: Adept at understanding client pain points and aligning proposals to their strategic goals, regulatory challenges, and operational needs. Commercial Acumen: Strong grasp of pricing, business case development, and deal structuring to ensure win-win outcomes for clients and EXL. Technology Fluency: Comfortably conversant with digital, data, AI/ML, cloud, and automation technologies and their application in solving real-world banking problems. Influencing & Communication Skills: Skilled in engaging and influencing senior stakeholders through impactful presentations, solution storytelling, and facilitation of workshops. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL , we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Dec 11, 2025
Full time
Job Info Job Identification 4029 Posting Date 07/31/2025, 01:17 PM Job Role Consulting -Transformation Solutioning Lead Experience (In Years) 9-12 Job Description EXL (NASDAQ: EXLS) is a global data and artificial intelligence ("AI") company that offers services and solutions to reinvent client business models, drive better outcomes and unlock growth with speed. EXL harnesses the power of data, AI, and deep industry knowledge to transform businesses, including the world's leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 59,000 employees spanning six continents. For more information, visit . BU/Segment: Solutions - Banking & Capital Markets Location: London, United Kingdom (Flexible hybrid working) Employment Type: Permanent Summary of the role: As a Solutioning Lead in EXL's Banking & Capital Markets practice, you will be responsible for shaping strategic and winning solutions for leading EMEA based financial institutions. You will work closely with clients, sales teams, and delivery leaders to design offerings that combine EXL's digital, data, analytics, and operations strengths. Your solutions will address critical needs such as regulatory compliance, digital transformation, operational efficiency, and customer experience enhancement. As part of your duties, you will be responsible for: Lead solution design for large, complex transformation and managed services deals in banking and capital markets. Collaborate with sales, delivery, pricing, legal, and subject matter experts to develop end-to-end solutions aligned with client goals and EXL's capabilities. Respond to RFPs, RFIs, and unsolicited proposals with detailed solution narratives, transformation roadmaps, delivery frameworks, and commercials. Develop solutions covering retail, commercial, and investment banking processes-customer onboarding, front/middle/back office processes, AML/KYC, payments, lending, risk etc Incorporate automation, AI/ML, cloud, and analytics into client solutions to drive innovation and measurable outcomes. Engage with client stakeholders during pursuit phases, presenting solutions and managing workshops or deep-dive discussions. Support transition and implementation planning post-deal sign-off. Maintain a strong understanding of industry trends, regulatory changes, and competitive dynamics in banking and capital markets. Qualifications and experience we consider to be essential for the role: Bachelor's degree in Finance, Business, Technology, or a related field (MBA preferred). 8+ years of experience in banking or capital markets solutioning, pre-sales, consulting, or digital transformation with professional services organisations with specific experience for UK based clients. Track record of working with Tier 1 banks, asset managers, or capital markets firms. Strong understanding of front-to-back banking processes including credit lifecycle, risk, payments, and regulatory reporting. Experience in commercial modeling, pricing strategy, and business case creation. Experience in designing digital and data-led solutions using AI, ML, RPA, and cloud-native tools. Excellent communication, presentation, and stakeholder management skills. Experience working in global/matrixed environments and multicultural teams. Skills and Personal attributes we would like to have: Strategic Solution Design: Proven ability to architect innovative, scalable, and commercially viable solutions for complex banking transformation programmes across front, middle, and back-office operations. Client-Centric Mindset: Adept at understanding client pain points and aligning proposals to their strategic goals, regulatory challenges, and operational needs. Commercial Acumen: Strong grasp of pricing, business case development, and deal structuring to ensure win-win outcomes for clients and EXL. Technology Fluency: Comfortably conversant with digital, data, AI/ML, cloud, and automation technologies and their application in solving real-world banking problems. Influencing & Communication Skills: Skilled in engaging and influencing senior stakeholders through impactful presentations, solution storytelling, and facilitation of workshops. As part of a leading global analytics and digital solutions company, you can look forward to: A competitive salary with a generous bonus, private healthcare, critical illness life assurance at 4 x your annual salary, income protection insurance, and a rewarding pension. EXL provides everyday financial well-being solutions, such as cash back cards, in which you can earn cashback while enjoying discounts, promotions, and offers from top retailers. We also offer a Cycle Scheme where you can save money on bikes and cycling accessories. At EXL , we are committed to providing our employees with the tools and resources they need to succeed and excel in their careers. We offer a wide range of professional and personal development opportunities. We also support a range of learning initiatives that allow our employees to build on their existing skills and knowledge. From online courses to seminars and workshops, our employees have the opportunity to enhance their skills and stay up to date with the latest trends and technologies. As an Equal Opportunity Employer, EXL is committed to diversity. Our company does not discriminate based on race, religion, colour, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, age, or disability status. EXL employees are eligible to purchase stock as part of our Employee Stock Purchase Plan (ESPP). At EXL , we offer a flexible hybrid working model that allows employees to live a balanced, healthy lifestyle while strengthening our culture of collaboration. To be considered for this role, you must already be eligible to work in the United Kingdom.
Select how often (in days) to receive an alert: HR Business Partner, South of England (M4 corridor, South Coast, South East and London) City: London Country/Region: GB Application Deadline: - Location: Marylebone, London (3 days per week Tuesday-Thursday) Travel requirements: across division to support in-store and regional partnering requirements Overview As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora's brand values and future ambitions.This role is ideal for a commercially astute, people-centric HR professional who thrives in a dynamic, customer-focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future-ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise. Key Responsibilities Strategic Business Partnering Act as a trusted advisor to DSMs and RSMs, translating business strategy into people plans that drive performance and growth Lead workforce planning, talent development, and succession strategies to build future capability Strengthen leadership capability and support cultural transformation aligned to Pandora's values Champion internal mobility by identifying and developing high-potential talent with clear career pathways Deliver impactful HR initiatives across the employee lifecycle: performance, engagement, inclusion, and wellbeing Partner with HR Director and COEs to ensure seamless execution of Cluster and Global HR programmes and BAU processes Use people data and analytics to inform decisions, identify skill gaps, and mitigate risks Support divisional and cluster-wide strategic projects and embed career development conversations into regular rhythms Employee Relations & Compliance Collaborate with ER team for consistent, fair, and compliant handling of ER matters Act as divisional escalation point for ER issues and guide leaders through performance management processes Support organisational change (restructures, consultations, role redesigns) ensuring alignment with strategy and people impact Ensure compliance with legislation, policies, and ethical standards Manager Enablement & Capability Building Coach retail leaders to build inclusive, high-performing teams Support leadership development programmes and promote a culture of feedback, recognition, and growth Employee Experience & Wellbeing Champion a positive, inclusive employee experience with wellbeing embedded in operations Partner with COEs to tailor initiatives reducing absenteeism and burnout Actively listen to employee feedback to shape people strategies Digital & Data Enablement Advocate for digital tools that enhance HR delivery and employee experience Support integration of technology into people processes for efficiency and better decision-making Team Coordination (Rotational Responsibility) Although this role does not include line management responsibilities, the role includes a rotational coordination remit across the HRBP team: Coordinate HRBP team rhythm, ensuring alignment and collaboration with HR strategy Represent HRBP team in HRLT meetings and cascade strategic updates Drive consistency in ways of working and documentation across HRBP community What we're looking for Proven experience as an HRBP in a multi-site retail or consumer-facing environment Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes Skilled in coaching, change leadership, and employee relations Exceptional communication and collaboration skills, with a proactive, solutions-focused mindset Comfortable using data and HR analytics to shape strategy and measure impact CIPD qualified or equivalent experience preferred Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days Tuesday to Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office (claimable for field-based employees) At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.
Dec 11, 2025
Full time
Select how often (in days) to receive an alert: HR Business Partner, South of England (M4 corridor, South Coast, South East and London) City: London Country/Region: GB Application Deadline: - Location: Marylebone, London (3 days per week Tuesday-Thursday) Travel requirements: across division to support in-store and regional partnering requirements Overview As a strategic HR Business Partner at Pandora, you will play a pivotal role in shaping and executing the People agenda across our retail divisions. Partnering closely with Divisional Sales Managers (DSMs), Regional Sales Managers (RSMs), Store Managers, the HR Director, Sales Director, and HR Centres of Expertise (COEs), you will influence and enable business performance through people. You will translate divisional commercial priorities into actionable people plans, ensuring our store teams are engaged, capable, and aligned with Pandora's brand values and future ambitions.This role is ideal for a commercially astute, people-centric HR professional who thrives in a dynamic, customer-focused environment. You will be responsible for driving strategic HR initiatives and ensuring our retail teams are future-ready. Success in this role requires strategic influence, strong coaching capability, commercial acumen, and operational HR expertise. Key Responsibilities Strategic Business Partnering Act as a trusted advisor to DSMs and RSMs, translating business strategy into people plans that drive performance and growth Lead workforce planning, talent development, and succession strategies to build future capability Strengthen leadership capability and support cultural transformation aligned to Pandora's values Champion internal mobility by identifying and developing high-potential talent with clear career pathways Deliver impactful HR initiatives across the employee lifecycle: performance, engagement, inclusion, and wellbeing Partner with HR Director and COEs to ensure seamless execution of Cluster and Global HR programmes and BAU processes Use people data and analytics to inform decisions, identify skill gaps, and mitigate risks Support divisional and cluster-wide strategic projects and embed career development conversations into regular rhythms Employee Relations & Compliance Collaborate with ER team for consistent, fair, and compliant handling of ER matters Act as divisional escalation point for ER issues and guide leaders through performance management processes Support organisational change (restructures, consultations, role redesigns) ensuring alignment with strategy and people impact Ensure compliance with legislation, policies, and ethical standards Manager Enablement & Capability Building Coach retail leaders to build inclusive, high-performing teams Support leadership development programmes and promote a culture of feedback, recognition, and growth Employee Experience & Wellbeing Champion a positive, inclusive employee experience with wellbeing embedded in operations Partner with COEs to tailor initiatives reducing absenteeism and burnout Actively listen to employee feedback to shape people strategies Digital & Data Enablement Advocate for digital tools that enhance HR delivery and employee experience Support integration of technology into people processes for efficiency and better decision-making Team Coordination (Rotational Responsibility) Although this role does not include line management responsibilities, the role includes a rotational coordination remit across the HRBP team: Coordinate HRBP team rhythm, ensuring alignment and collaboration with HR strategy Represent HRBP team in HRLT meetings and cascade strategic updates Drive consistency in ways of working and documentation across HRBP community What we're looking for Proven experience as an HRBP in a multi-site retail or consumer-facing environment Strong commercial acumen with the ability to influence senior stakeholders and drive business outcomes Skilled in coaching, change leadership, and employee relations Exceptional communication and collaboration skills, with a proactive, solutions-focused mindset Comfortable using data and HR analytics to shape strategy and measure impact CIPD qualified or equivalent experience preferred Why work with us? Our people are an integral part of our success. Our commitment to unforgettable career progression is just the start. We offer a competitive rewards package that is second to none. Career Development & Growth: Be at the forefront of an inspiring journey with tailored development plans, mentorship, and regular reviews to ensure you're on track to achieving your goals. Competitive Salary & Regular Reviews: We make sure your efforts are rewarded fairly, with regular opportunities to review your progress and success. Generous Bonus Scheme: Your hard work doesn't go unnoticed, with opportunities to earn performance-related bonuses. Hybrid Working Flexibility: Strike the perfect balance between collaboration and focus, with three office days and two work-from-home days Tuesday to Thursday. Early Finish Fridays: Start your weekends early by finishing work at 3 PM every Friday. Private Healthcare:Your wellbeing is our priority, with access to private healthcare that keeps you covered. Employee Discounts & Perks: Enjoy a generous employee discount on Pandora products and exclusive access to discounted brands, cinema tickets, gym memberships, holidays, and more. Annual Leave & Flexibility: 25 days annual leave plus bank holidays, with the option to buy or sell leave, and your birthday off to celebrate YOU! Wellness Hub & Support: Access to wellness resources and a dedicated Employee Assistance Programme offering free, confidential support 24/7 on all things health and wellbeing, financial advice, legal aid and lots more. Recognition & Celebrations: Your achievements are our success. With a recognition programme and regular celebrations, we ensure every success is shared and appreciated. Choice of Lunch: Enjoy a lunch of your choice, delivered right to you whenever you're in the office (claimable for field-based employees) At Pandora, we believe in creating not just a job, but a journey of fulfilment, growth, and success. If you're ready to take the next step in crafting your incredible career, please click apply to submit your application and let's build something extraordinary together. Please understand that due to the large number of applications, we regret that only online applications can be considered. Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity-related elements such as a photo, marital status and age. If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible About Pandora Pandora is the world'slargestjewellery brand,specialisingin the design, crafting and marketing of accessible luxury jewellery made from high-quality materials. Each piece is created to inspire self-expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold inmore than 100 countriesthrough6,800 points of sale, includingmore than 2,700concept stores. Headquartered in Copenhagen, Denmark, Pandora employs37,000people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue ofDKK 31.7 billion (EUR 4.2 billion) in 2024.