4 jobs found

Job Title: Client Experience Coordinator Advertised by OA West End Location: Paddington Salary: 30,000 - 32,000 Hours: 8.30am - 6.00pm ( shift patterns) Type: Full-time, Permanent Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic environment where every day brings new challenges? If so, we want you to join our award-winning team as a Client Experience Coordinator! About Us: We are a pioneering provider of flexible workspace solutions in London and across the UK, dedicated to creating quality and cost-effective working environments for businesses of all sizes. With decades of experience under our belt, we pride ourselves on our commitment to outstanding service and continuous improvement-qualities that have earned us numerous industry accolades. Your Role: As our Client Experience Coordinator, you will be a vital part of our bustling Paddington business centre. Reporting directly to the Centre Manager, you'll support daily operations and contribute to our mission of providing award-winning service. Your responsibilities will include: Assisting in the smooth running of the business centre Managing the centre in the absence of the Centre Manager Handling client billing and invoicing using our in-house system Processing catering orders and meeting room requests Addressing customer inquiries promptly and professionally, whether in person or over the phone Collaborating with our building team on access and maintenance matters Managing the visitor registration system and access passes Organizing and coordinating business centre events for clients Conducting viewings and ensuring all spaces are tidy and welcoming What We're Looking For: To excel in this role, you should be: Enthusiastic about customer service with at least 3 years of customer-facing experience A proactive problem-solver with strong organizational skills Proficient in Microsoft Word and Outlook, with excellent telephone and face-to-face communication skills Flexible and willing to travel to other sites when needed Able to work independently while being a supportive team player Why Join Us? We believe in investing in our people! You will have access to annual training opportunities designed to help you grow in your role and advance your career. Here's what you can expect: A vibrant team culture that values collaboration and creativity A chance to work in a role that combines administration and client interaction Opportunities for personal and professional development A welcoming environment that celebrates success and fosters innovation If you can juggle tasks with a smile and are ready to be a part of something great, we want to hear from you! How to Apply: Ready to embark on this exciting journey with us? Please submit your CV and a brief cover letter outlining your experience and why you would be a great fit for our team. We can't wait to meet you! Join us in building the business lifestyle that everyone desires. Your future starts here! Office Angels is an employment agency. We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.

Job Title: Senior Import Manager - Multi-Modal Location: Cambridgeshire Salary: Up to £55,000 per annum Type: Full-time About the Role We are seeking an experienced and proactive Multi Modal Import Manager to join our growing freight-forwarding team. This is a leadership role with responsibility for managing all aspects of import operations across multiple modes, including air, sea, and road. The ideal candidate will combine operational expertise, customer service excellence, compliance knowledge, and strong team management skills. Key Responsibilities Manage end-to-end import processes including booking, customs clearance, transportation, warehousing, and final delivery. Coordinate with global offices, overseas agents, carriers, and port authorities to ensure smooth operations. Ensure full compliance with customs regulations, trade laws, and government requirements. Oversee accurate documentation (BL, COO, invoices, packing lists, HS codes) and resolve customs queries or inspections. Act as the primary point of contact for key import clients, providing updates, resolving issues, and advising on trade regulations, routing, and cost-effective solutions. Negotiate rates with shipping lines, airlines, and trucking companies. Select optimal carriers and routes, monitor vendor performance, and maintain strong supplier relationships. Approve freight invoices, verify charges, track profitability, and ensure accurate customer billing and statutory paperwork. Supervise import coordinators, documentation staff, and customs brokers. Train the team in procedures, compliance, and systems, while allocating tasks and monitoring performance. Skills & Experience Required Strong knowledge of international shipping, customs rules, Incoterms, and multi-modal transport. Proven leadership and team management experience. Vendor negotiation and contract management expertise. Familiarity with TMS, customs software, and freight ERP systems. Experience driving operational efficiency and process improvement initiatives. Why Join Us? This is an exciting opportunity to take ownership of a key part of our global logistics operations. You'll lead a skilled team, influence operational strategies, and play a central role in delivering exceptional service to our clients. Salary is up to £55,000 per annum, reflecting the seniority and responsibility of the role.

Job Title: Senior Import Manager - Multi-Modal Location: Farnborough Salary: Up to £55,000 per annum Type: Full-time About the Role We are seeking an experienced and proactive Multi Modal Import Manager to join our growing freight forwarding team. This is a leadership role with responsibility for managing all aspects of import operations across multiple modes, including air, sea, and road. The ideal candidate will combine operational expertise, customer service excellence, compliance knowledge, and strong team management skills. Key Responsibilities Operational Oversight: Manage end to end import processes including booking, customs clearance, transportation, warehousing, and final delivery. Coordinate with global offices, overseas agents, carriers, and port authorities to ensure smooth operations. Customs & Regulatory Compliance: Ensure full compliance with customs regulations, trade laws, and government requirements. Oversee accurate documentation (BL, COO, invoices, packing lists, HS codes) and resolve customs queries or inspections. Customer Relationship Management: Act as the primary point of contact for key import clients, providing updates, resolving issues, and advising on trade regulations, routing, and cost effective solutions. Supplier & Carrier Management: Negotiate rates with shipping lines, airlines, and trucking companies. Select optimal carriers and routes, monitor vendor performance, and maintain strong supplier relationships. Financial & Documentation Control: Approve freight invoices, verify charges, track profitability, and ensure accurate customer billing and statutory paperwork. Team Leadership & Training: Supervise import coordinators, documentation staff, and customs brokers. Train the team in procedures, compliance, and systems, while allocating tasks and monitoring performance. Skills & Experience Required Strong knowledge of international shipping, customs rules, Incoterms, and multi modal transport. Proven leadership and team management experience. Vendor negotiation and contract management expertise. Familiarity with TMS, customs software, and freight ERP systems. Experience driving operational efficiency and process improvement initiatives. Why Join Us? This is an exciting opportunity to take ownership of a key part of our global logistics operations. You'll lead a skilled team, influence operational strategies, and play a central role in delivering exceptional service to our clients. Salary is up to £55,000 per annum, reflecting the seniority and responsibility of the role.

Early applications are encouraged as we may close the advert ahead of the stated closing date Joining our supportive and inclusive Paying for Care Team within Adults' Health and Care as a Finance Administrator / Paying for Care Officer , you can develop a career in finance, whilst making a real difference to the lives of Hampshire residents. What you'll do: Ensure both Hampshire County Council and our clients pay the right amount for care services. Generate accurate invoices and billing schedules. Help the team to further develop, implement, and maintain new finance-related processes and systems. Resolve queries efficiently by liaising with clients, their representatives, care providers, and internal Hampshire County Council teams. What we're looking for: Excellent numeracy skills and attention to detail. Previous experience in data analysis and collaborative working. Strong communication skills to effectively resolve queries. Confidence in working independently and using IT skills to embrace digital technology. Why join us: Flexible working arrangements with an office base and home working. A supportive and inclusive team environment. Opportunities for personal development and career growth. A great work-life balance. Access to Health Assured's comprehensive Employee Assistance Programme to support your physical and mental wellbeing, including 24/7 telephone support, a suite of online resources, and legal and financial advice. A competitive benefits package that includes generous annual leave entitlement, occupational sick pay, and access to the Local Government Pension Scheme. To learn more about this role, please review our Candidate Pack available on our website. Please click on the Apply button for details. Applicants can expect to hear from us within two weeks of the advertised closing date. Please note: We are unable to offer sponsorship for this role and therefore it is essential that you already have the right to work in the UK before applying. Other roles you may have experience of may include: Paying for Care Officer, Care Payments Coordinator, Finance Advisor, Financial Care Advisor, Care Billing Specialist, Client Finance Officer, Care Finance Administrator, Care Payment Liaison, Care Funding Specialist