A leading frozen food retailer in the UK is seeking a Refrigeration Engineer to maintain and repair refrigeration equipment, ensuring the highest quality of service. Ideal candidates will have commercial refrigeration experience and a level two gas engineer qualification. The role offers competitive pay with excellent overtime opportunities, career progression, and employee discounts. Join us and play a vital role in keeping operations smooth and efficient.
Dec 16, 2025
Full time
A leading frozen food retailer in the UK is seeking a Refrigeration Engineer to maintain and repair refrigeration equipment, ensuring the highest quality of service. Ideal candidates will have commercial refrigeration experience and a level two gas engineer qualification. The role offers competitive pay with excellent overtime opportunities, career progression, and employee discounts. Join us and play a vital role in keeping operations smooth and efficient.
Job Title: Facilities Maintenance Technician Location: Blackwood Contract Type: Permanent Salary: £32,000 + Excellent Company Benefits About the Role: Are you looking to join a growing, reputable company on a permanent basis? My client in Blackwood is seeking a Facilities Maintenance Technician to join their dedicated team of 5. As a Facilities Maintenance Technician, you will travel to various store locations to carry out reactive and proactive maintenance tasks, delivering a high standard of service for one of the company's largest retail customers. You will be responsible for repairs throughout the customer estate, covering works from roof to ground, including internal and external tasks. Key Responsibilities: Carry out repair works across multiple trades safely, neatly, and accurately. Deliver pre-planned and reactive maintenance activities, including: Carpentry, painting, and decorating Fabric maintenance, groundwork, and substructure repairs Car park, forecourt, pavement, and delivery/loading bay surfacing (including speed restriction devices, manhole covers, benching, and white lining) Internal and external protection: wall and floor cladding, refrigeration cabinets, gondolas, bollards, trolley bays Internal and external walls, wall finishes (tiling), decoration, and partitioning Stairs and balustrades, internal and external ceilings, windows (excluding glazing), doors, canopies Roofs, including fascia and rainwater goods Fences, manual gates, and barriers Flooring finishes (excluding coverings and tiling), skirting, duct covers External static signs, banners, trolley bays, car wash surrounds, and plant room structures General carpentry and metalwork repairs to back bars, service desks, etc. Travel to stores, present yourself professionally, and interact with staff in a polite and approachable manner Communicate clearly with colleagues and clients, explaining work required and providing updates Use mobile systems to upload photos, update job sheets, and track completed work accurately Understand the quotation process and assist in generating accurate estimates for on-site works Requirements: Proven ability to carry out works across multiple trades to a high standard, including carpentry, painting, and decorating Experience in presenting yourself professionally and demonstrating strong people skills Ability to estimate construction and maintenance works accurately Knowledge of relevant legislation and safety standards Confidence using mobile systems to manage jobs, upload photos, and update job sheets Strong communication, problem-solving, and decision-making skills This is a fantastic opportunity to join a growing company, work across a variety of maintenance projects, and develop your skills while delivering excellent service to customers. To be considered for this role, please upload your CV or contact Naomi on . Vibe Recruit is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
Dec 16, 2025
Full time
Job Title: Facilities Maintenance Technician Location: Blackwood Contract Type: Permanent Salary: £32,000 + Excellent Company Benefits About the Role: Are you looking to join a growing, reputable company on a permanent basis? My client in Blackwood is seeking a Facilities Maintenance Technician to join their dedicated team of 5. As a Facilities Maintenance Technician, you will travel to various store locations to carry out reactive and proactive maintenance tasks, delivering a high standard of service for one of the company's largest retail customers. You will be responsible for repairs throughout the customer estate, covering works from roof to ground, including internal and external tasks. Key Responsibilities: Carry out repair works across multiple trades safely, neatly, and accurately. Deliver pre-planned and reactive maintenance activities, including: Carpentry, painting, and decorating Fabric maintenance, groundwork, and substructure repairs Car park, forecourt, pavement, and delivery/loading bay surfacing (including speed restriction devices, manhole covers, benching, and white lining) Internal and external protection: wall and floor cladding, refrigeration cabinets, gondolas, bollards, trolley bays Internal and external walls, wall finishes (tiling), decoration, and partitioning Stairs and balustrades, internal and external ceilings, windows (excluding glazing), doors, canopies Roofs, including fascia and rainwater goods Fences, manual gates, and barriers Flooring finishes (excluding coverings and tiling), skirting, duct covers External static signs, banners, trolley bays, car wash surrounds, and plant room structures General carpentry and metalwork repairs to back bars, service desks, etc. Travel to stores, present yourself professionally, and interact with staff in a polite and approachable manner Communicate clearly with colleagues and clients, explaining work required and providing updates Use mobile systems to upload photos, update job sheets, and track completed work accurately Understand the quotation process and assist in generating accurate estimates for on-site works Requirements: Proven ability to carry out works across multiple trades to a high standard, including carpentry, painting, and decorating Experience in presenting yourself professionally and demonstrating strong people skills Ability to estimate construction and maintenance works accurately Knowledge of relevant legislation and safety standards Confidence using mobile systems to manage jobs, upload photos, and update job sheets Strong communication, problem-solving, and decision-making skills This is a fantastic opportunity to join a growing company, work across a variety of maintenance projects, and develop your skills while delivering excellent service to customers. To be considered for this role, please upload your CV or contact Naomi on . Vibe Recruit is acting as an Employment Agency in relation to this vacancy. JBRP1_UKTJ
What you will do Our Industrial Refrigeration (IREF) division delivers project, maintenance, and service solutions supporting manufacturing, cold storage, and R&D testing. As the OEM for SABROE, Frick Compressors, and York products, we provide nationwide service with highly trained engineers offering planned, preventative, and reactive support. Industries we serve: Meat & poultry, food & beverage, leisure, pharma, automotive, and general industry. Whats in it for you? Competitive salary + premium overtime rates Standby allowance, paid call-outs, and travel time & expenses Fully equipped service vehicle, mobile, tablet, PPE, and specialist tools 25 days holiday + bank holidays, with a Holiday Purchase Scheme (up to 10 days) Comprehensive benefits: pension, life assurance, EAP, referral bonuses, retail discounts, Cycle2Work, and discounts on Johnson Controls security products Access to top-tier training and career development Safety-first culture through our Zero Harm policy Inclusive business resource groups Your role As the go-to technical contact for our clients, youll diagnose and resolve issues on industrial refrigeration and chiller systems. Youll carry out planned maintenance, communicate findings clearly, and suggest upgrades or improvements. This mobile role (MonFri, standby 1 in 5) involves producing detailed technical reports and ensuring all work meets health and safety standards. While youll often work independently, youll be part of a supportive, collaborative team. What were looking for F-GAS 2079 certification and ammonia handling qualification Completed refrigeration apprenticeship and recognised qualification (e.g. C&G) preferred Experience with HFC, ammonia, CO2 systems and brands like SABROE, Frick, York, Bitzer, Howden Strong knowledge of DX, pumped, flooded, and multistage systems Full UK driving licence Ability to read and interpret technical documentation (electrical/fluid schemes, piping/psychrometric diagrams) Self-motivated, proactive, and team-oriented Ready to make an impact in a dynamic, safety-focused environment? Apply now and be part of a team that keeps industries cool and running smoothly. JBRP1_UKTJ
Dec 16, 2025
Full time
What you will do Our Industrial Refrigeration (IREF) division delivers project, maintenance, and service solutions supporting manufacturing, cold storage, and R&D testing. As the OEM for SABROE, Frick Compressors, and York products, we provide nationwide service with highly trained engineers offering planned, preventative, and reactive support. Industries we serve: Meat & poultry, food & beverage, leisure, pharma, automotive, and general industry. Whats in it for you? Competitive salary + premium overtime rates Standby allowance, paid call-outs, and travel time & expenses Fully equipped service vehicle, mobile, tablet, PPE, and specialist tools 25 days holiday + bank holidays, with a Holiday Purchase Scheme (up to 10 days) Comprehensive benefits: pension, life assurance, EAP, referral bonuses, retail discounts, Cycle2Work, and discounts on Johnson Controls security products Access to top-tier training and career development Safety-first culture through our Zero Harm policy Inclusive business resource groups Your role As the go-to technical contact for our clients, youll diagnose and resolve issues on industrial refrigeration and chiller systems. Youll carry out planned maintenance, communicate findings clearly, and suggest upgrades or improvements. This mobile role (MonFri, standby 1 in 5) involves producing detailed technical reports and ensuring all work meets health and safety standards. While youll often work independently, youll be part of a supportive, collaborative team. What were looking for F-GAS 2079 certification and ammonia handling qualification Completed refrigeration apprenticeship and recognised qualification (e.g. C&G) preferred Experience with HFC, ammonia, CO2 systems and brands like SABROE, Frick, York, Bitzer, Howden Strong knowledge of DX, pumped, flooded, and multistage systems Full UK driving licence Ability to read and interpret technical documentation (electrical/fluid schemes, piping/psychrometric diagrams) Self-motivated, proactive, and team-oriented Ready to make an impact in a dynamic, safety-focused environment? Apply now and be part of a team that keeps industries cool and running smoothly. JBRP1_UKTJ
Role: Air Conditioning Engineer Location: Coventry Benefits Include: £42,000 / 7.30am - 4.30pm / Travel - 30 mins / 25 + 8 Days Holiday / Enhanced pension / Health care / Life assurance / Van / Fuel card / Tools / Uniform We are an international facilities management company who have been established in the UK for over 30 years but also have offices world wide. We currently turn over 2 billion per year in the UK alone! We currently employ around 9,0000 employees across England, Scotland and Wales and have many long standing relationships. We offer all our clients reactive callout services and planned maintenance, tailored to meet their specific needs. Contracts - Retailers / council buildings / distribution sites Key Responsibilities: Maintenance, repair and breakdown of air conditioning equipment - (Air handling units, DX cooling equipment - more industrial rather than the usual VRV/VRV) Rectifying hot/cold issues by adjusting BMS systems Reactive breakdown repairs to Air Conditioning building services systems and infrastructure Field based meeting clients - customer facing position Essential Qualifications / Experience: FGAS NVQ Level 2 Refrigeration & Air Conditioning Full UK Driving Licence Package breakdown: Up to £42,000 Travel - 30 mins 40 hr week 7.30 - 4.30 25 + 8 days holiday Overtime Enhanced pension Health care Life assurance Van and fuel card for work use
Dec 16, 2025
Full time
Role: Air Conditioning Engineer Location: Coventry Benefits Include: £42,000 / 7.30am - 4.30pm / Travel - 30 mins / 25 + 8 Days Holiday / Enhanced pension / Health care / Life assurance / Van / Fuel card / Tools / Uniform We are an international facilities management company who have been established in the UK for over 30 years but also have offices world wide. We currently turn over 2 billion per year in the UK alone! We currently employ around 9,0000 employees across England, Scotland and Wales and have many long standing relationships. We offer all our clients reactive callout services and planned maintenance, tailored to meet their specific needs. Contracts - Retailers / council buildings / distribution sites Key Responsibilities: Maintenance, repair and breakdown of air conditioning equipment - (Air handling units, DX cooling equipment - more industrial rather than the usual VRV/VRV) Rectifying hot/cold issues by adjusting BMS systems Reactive breakdown repairs to Air Conditioning building services systems and infrastructure Field based meeting clients - customer facing position Essential Qualifications / Experience: FGAS NVQ Level 2 Refrigeration & Air Conditioning Full UK Driving Licence Package breakdown: Up to £42,000 Travel - 30 mins 40 hr week 7.30 - 4.30 25 + 8 days holiday Overtime Enhanced pension Health care Life assurance Van and fuel card for work use
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Chesterfield, Derbyshire
Internal Sales Executive - Mechanical Engineer Are you an un-appreciated or frustrated, experienced Mechanical or Electrical Engineer with a strong Sales attitude or are you presently a Technical Sales Engineer who wants to progress Do your efforts and performance successes go un-recognised by your present employer or do you feel you're not being rewarded appropriately for the results you are getting Do you love helping, meeting and talking to new people, and do you pride yourself with exceptional timekeeping, communication and organisational skills Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Internal Technical Sales Engineer who has a sound understanding of water pumping systems, and someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the Business to the next level. Salary and Hours: Full Time £45,000 - £55,000 per annum Monday - Thursday; 8:00am - 5:00pm Friday; 8:00am - 4:00pm Benefits They Offer: Christmas close down 28 days holidays (including Bank Holidays) Extra days holidays subject to length of service Career growth opportunities Annual Profit-Related Bonus Free car parking Dental cover after 2 years continuous employment Health cover after 2 years continuous employment Early finish on a Friday Duties and Responsibilities: Respond to inbound enquiries, convert them into technical specs, and prepare detailed quotations. Offer top-notch telephone support on mechanical and electrical pump systems. Manage sales processes from start to finish. Raise purchase orders and invoices to streamline operations. Explore new opportunities for growth, cold call prospective clients, and potential to attend face-to-face meetings to promote our client's solutions. Process customer returns/repairs in a timely manner. Results Expected: All potential customer details captured during first call, including personnel and contact info and entered onto CRM. Technical sales quotation prepared and sent in a timely manner. Increase sales turnover figure from inbound and outbound calls. Knowledge, Skills and Abilities: Mechanical and/or electrical, ideal in water pumps, plant, HVAC, generator etc. and selection skills. The ability to work with clients from a variety of industries. Punctual and reliable. Good organisational skills. Meet These Standards: Be smart and presentable. Arrive promptly to work each day. Remain polite/courteous and friendly with colleagues and customers. Deal with customer enquiries in a timely manner. Experience Needed: Strong technical background in Mechanical/Electrical Engineering (bonus - experience in the pump industry). Familiarity with electric submersible, surface-mounted, hydraulic, engine-driven, borehole, and booster sets pumps (or other similar industries, motors, HVAC, refrigeration etc.). Ideal but not essential - Experience with control panels. Basic understanding of electrical systems or pump/pipework installations. Other/Special Requirements: Adaptable - Still a small growing company, so you may be occasionally required to help in other area of the business. For example, picking a product that you may have technically specified to ensure it is correct etc. If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client's team and contribute to their mission of delivering exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW! JBRP1_UKTJ
Dec 16, 2025
Full time
Internal Sales Executive - Mechanical Engineer Are you an un-appreciated or frustrated, experienced Mechanical or Electrical Engineer with a strong Sales attitude or are you presently a Technical Sales Engineer who wants to progress Do your efforts and performance successes go un-recognised by your present employer or do you feel you're not being rewarded appropriately for the results you are getting Do you love helping, meeting and talking to new people, and do you pride yourself with exceptional timekeeping, communication and organisational skills Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Internal Technical Sales Engineer who has a sound understanding of water pumping systems, and someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the Business to the next level. Salary and Hours: Full Time £45,000 - £55,000 per annum Monday - Thursday; 8:00am - 5:00pm Friday; 8:00am - 4:00pm Benefits They Offer: Christmas close down 28 days holidays (including Bank Holidays) Extra days holidays subject to length of service Career growth opportunities Annual Profit-Related Bonus Free car parking Dental cover after 2 years continuous employment Health cover after 2 years continuous employment Early finish on a Friday Duties and Responsibilities: Respond to inbound enquiries, convert them into technical specs, and prepare detailed quotations. Offer top-notch telephone support on mechanical and electrical pump systems. Manage sales processes from start to finish. Raise purchase orders and invoices to streamline operations. Explore new opportunities for growth, cold call prospective clients, and potential to attend face-to-face meetings to promote our client's solutions. Process customer returns/repairs in a timely manner. Results Expected: All potential customer details captured during first call, including personnel and contact info and entered onto CRM. Technical sales quotation prepared and sent in a timely manner. Increase sales turnover figure from inbound and outbound calls. Knowledge, Skills and Abilities: Mechanical and/or electrical, ideal in water pumps, plant, HVAC, generator etc. and selection skills. The ability to work with clients from a variety of industries. Punctual and reliable. Good organisational skills. Meet These Standards: Be smart and presentable. Arrive promptly to work each day. Remain polite/courteous and friendly with colleagues and customers. Deal with customer enquiries in a timely manner. Experience Needed: Strong technical background in Mechanical/Electrical Engineering (bonus - experience in the pump industry). Familiarity with electric submersible, surface-mounted, hydraulic, engine-driven, borehole, and booster sets pumps (or other similar industries, motors, HVAC, refrigeration etc.). Ideal but not essential - Experience with control panels. Basic understanding of electrical systems or pump/pipework installations. Other/Special Requirements: Adaptable - Still a small growing company, so you may be occasionally required to help in other area of the business. For example, picking a product that you may have technically specified to ensure it is correct etc. If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client's team and contribute to their mission of delivering exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW! JBRP1_UKTJ
Monday to Friday 8:30am-5:00pm I am working with a global manufacturer within the food sector, supplying well-known brands and retailers nationwide. Their site operates with modern automated systems and a strong focus on safety, efficiency, and consistent product quality. As a growing organisation, we invest in new technology, employee development, and continuous improvement across all areas of production. About the Role As a Site Services Engineer, you will take ownership of the equipment that keeps the entire site running-air compressors, HVAC systems, refrigeration units, boilers, water systems and other essential utilities, including the site effluent treatment plant. You'll carry out planned and reactive maintenance, support continuous improvement, and work closely with production and engineering teams to maintain a reliable, compliant and energy-efficient environment. Key Responsibilities Maintain, service and repair site utilities including air compressors, HVAC systems, refrigeration plant, boilers, water treatment systems and building services. Carry out planned preventive maintenance (PPM) to ensure reliability, efficiency and compliance. Respond to breakdowns quickly and safely, diagnosing faults and restoring service with minimal disruption. Monitor system performance and energy usage, recommending improvements where possible. Support statutory inspections and ensure all utilities and building services meet legal and safety requirements. Maintain accurate maintenance logs, service records and compliance documentation. Work with external contractors and specialist service providers as needed. Assist in the installation, commissioning and optimisation of new utilities equipment. Uphold strict health & safety and environmental standards across all activities. Provide support to the wider engineering team when required. Requirements Experience in a similar site services, facilities, utilities or maintenance engineering role. Strong technical knowledge of air compressors, HVAC, refrigeration, boilers or similar systems. Relevant engineering qualification (electrical, mechanical or refrigeration). Confident in fault finding and diagnosing issues across mechanical and electrical systems. Good understanding of regulatory and compliance requirements for utilities. Self-motivated with the ability to work independently and prioritise effectively. Strong communication and teamwork skills. A safety-first mindset with a proactive, problem-solving approach. How to Apply Apply Here
Dec 16, 2025
Full time
Monday to Friday 8:30am-5:00pm I am working with a global manufacturer within the food sector, supplying well-known brands and retailers nationwide. Their site operates with modern automated systems and a strong focus on safety, efficiency, and consistent product quality. As a growing organisation, we invest in new technology, employee development, and continuous improvement across all areas of production. About the Role As a Site Services Engineer, you will take ownership of the equipment that keeps the entire site running-air compressors, HVAC systems, refrigeration units, boilers, water systems and other essential utilities, including the site effluent treatment plant. You'll carry out planned and reactive maintenance, support continuous improvement, and work closely with production and engineering teams to maintain a reliable, compliant and energy-efficient environment. Key Responsibilities Maintain, service and repair site utilities including air compressors, HVAC systems, refrigeration plant, boilers, water treatment systems and building services. Carry out planned preventive maintenance (PPM) to ensure reliability, efficiency and compliance. Respond to breakdowns quickly and safely, diagnosing faults and restoring service with minimal disruption. Monitor system performance and energy usage, recommending improvements where possible. Support statutory inspections and ensure all utilities and building services meet legal and safety requirements. Maintain accurate maintenance logs, service records and compliance documentation. Work with external contractors and specialist service providers as needed. Assist in the installation, commissioning and optimisation of new utilities equipment. Uphold strict health & safety and environmental standards across all activities. Provide support to the wider engineering team when required. Requirements Experience in a similar site services, facilities, utilities or maintenance engineering role. Strong technical knowledge of air compressors, HVAC, refrigeration, boilers or similar systems. Relevant engineering qualification (electrical, mechanical or refrigeration). Confident in fault finding and diagnosing issues across mechanical and electrical systems. Good understanding of regulatory and compliance requirements for utilities. Self-motivated with the ability to work independently and prioritise effectively. Strong communication and teamwork skills. A safety-first mindset with a proactive, problem-solving approach. How to Apply Apply Here
Overview Location: Mobile HVAC, Exeter / Taunton areas Salary: Dependant on Experience + Van & Fuel Card + Overtime and Call out Working Hours: Monday to Friday, 40 hours per week, 1 hour lunch Contract Type: Perm Full Time About EMCOR UK At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview Provide general electrical / mechanical maintenance service and support on Refrigeration / Air Conditioning, heating equipment and associated plant to various properties and Data Centres. What you'll do Carry out planned preventative maintenance tasks on a variety of plant, equipment and industrial service supplies including: HVAC plant and all associated equipment Industrial / commercial chillers and various split systems Building management systems AHU plant and associated equipment Carry out reactive repair tasks on site plant and equipment similar to the above Perform duties in a safe, tidy and responsible manner in accordance with Health & Safety requirements Ensure that spares and materials are used in a cost-effective manner Carry out other duties as may reasonably be requested from time to time by site management or the client Obey client and EMCOR site rules and maintain a high standard of discipline at all times Work as an on-call duty engineer as part of a team rota if required Complete site work order documentation to required site standards Carry out other duties that may be reasonably requested from time to time by EMCOR and client management Who you'll be Solid background within a similar role Trade Qualifications: Refrigeration NVQ/C&G Certificate Electrically qualified or competent Data Centre experience would be helpful but not prerequisite Refrigerant handling certification Knowledge of Permit to Work System Health and Safety Training (or willing to undertake) Ability to sustain effective relationships Some knowledge of Building Management Systems would be an advantage Benefits 25 Days holidays + Bank holidays Holiday Buy Scheme - up to 5 days a year Industry leading Maternity & Paternity Policies Refer a Friend scheme - worth £500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan (dental, optical, physiotherapy and health & wellbeing) Employee Assistance Programme - Guidance and advice on Personal, Health, Legal and Financial queries At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Dec 15, 2025
Full time
Overview Location: Mobile HVAC, Exeter / Taunton areas Salary: Dependant on Experience + Van & Fuel Card + Overtime and Call out Working Hours: Monday to Friday, 40 hours per week, 1 hour lunch Contract Type: Perm Full Time About EMCOR UK At EMCOR UK, we revolutionise facilities management by combining our engineering heritage and innovation capability. We prioritise people in everything we do, collaborating closely with our customers to understand all their needs, from the big picture to day-to-day operations. Our purpose is to "create a better world at work". Using our unique insight platform, "One Data World," we harness data-driven intelligence to make informed decisions, adapting our services to meet our customers' evolving requirements. This allows us to cultivate an enhanced workplace experience for their teams whilst optimising efficiency, meticulously managing every asset, and minimising their impact on the planet. All supported by our commitment to safety, compliance, and assurance. Our partnering approach empowers our customers to shape a better future. Whether guiding their path to net zero or redeveloping their facilities for enhanced efficiency, we create better places for work whilst taking away the burden of facility operations, freeing up our customers to concentrate on their business. Role Overview Provide general electrical / mechanical maintenance service and support on Refrigeration / Air Conditioning, heating equipment and associated plant to various properties and Data Centres. What you'll do Carry out planned preventative maintenance tasks on a variety of plant, equipment and industrial service supplies including: HVAC plant and all associated equipment Industrial / commercial chillers and various split systems Building management systems AHU plant and associated equipment Carry out reactive repair tasks on site plant and equipment similar to the above Perform duties in a safe, tidy and responsible manner in accordance with Health & Safety requirements Ensure that spares and materials are used in a cost-effective manner Carry out other duties as may reasonably be requested from time to time by site management or the client Obey client and EMCOR site rules and maintain a high standard of discipline at all times Work as an on-call duty engineer as part of a team rota if required Complete site work order documentation to required site standards Carry out other duties that may be reasonably requested from time to time by EMCOR and client management Who you'll be Solid background within a similar role Trade Qualifications: Refrigeration NVQ/C&G Certificate Electrically qualified or competent Data Centre experience would be helpful but not prerequisite Refrigerant handling certification Knowledge of Permit to Work System Health and Safety Training (or willing to undertake) Ability to sustain effective relationships Some knowledge of Building Management Systems would be an advantage Benefits 25 Days holidays + Bank holidays Holiday Buy Scheme - up to 5 days a year Industry leading Maternity & Paternity Policies Refer a Friend scheme - worth £500 per referral GEMS - Internal recognition scheme with vouchers for Amazon and retail/dining Access to Flex Benefits: Discount Shopping, Gym, Mobile, Family Activities, Insurance, Dining Experience, Car Leasing and Breakdown Cover Bike To Work Scheme Paid volunteering and charity days Medicash - Health cash plan (dental, optical, physiotherapy and health & wellbeing) Employee Assistance Programme - Guidance and advice on Personal, Health, Legal and Financial queries At EMCOR UK, we embrace and celebrate diversity in all its forms. We welcome applicants from all backgrounds and experiences, regardless of age, race, gender, sexual orientation, religion, disability, or any other characteristic. We believe that a diverse and inclusive workforce fosters creativity, innovation, and better problem-solving. We encourage applications from all candidates and are committed to providing equal opportunities for employment and growth, supported by our inclusive policies and practices. Join us in our endeavour to build a culture of mutual respect and equity, a place where every voice is heard, and every individual is championed. Join us in building a better world at work.
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, youll work at blue-chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. Youll be the primary technical contact for service issuestroubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What Youll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on-call rota for emergency call-outs. What Were Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F-Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call-outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety-first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career! JBRP1_UKTJ
Dec 15, 2025
Full time
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, youll work at blue-chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. Youll be the primary technical contact for service issuestroubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What Youll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on-call rota for emergency call-outs. What Were Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F-Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call-outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety-first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career! JBRP1_UKTJ
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, youll work at blue-chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. Youll be the primary technical contact for service issuestroubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What Youll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on-call rota for emergency call-outs. What Were Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F-Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call-outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety-first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career! JBRP1_UKTJ
Dec 15, 2025
Full time
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, youll work at blue-chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. Youll be the primary technical contact for service issuestroubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What Youll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on-call rota for emergency call-outs. What Were Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F-Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call-outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety-first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career! JBRP1_UKTJ
Refrigeration Engineer East Midlands Salary £42,179 including callout fee plus vehicle, travel paid door to door and package Permanent full time We are working with a large, national facilities management contractor with an excellent industry reputation that looks after their staff well and has very established and stable contracts nationally. They are currently recruiting an Engineer ideally based around Nottingham, Grantham, Leicester, etc. and surrounding regions to work on a range of refrigeration units and systems. Duties and Responsibilities Carrying out a wide range of reactive maintenance and servicing on refrigeration systems Working mobile across East Midlands regions Working on a mobile retail client/supermarket Providing excellent customer service when on site The Successful Applicant To be considered for our Mobile Engineer role; You will be experienced in working on refrigeration systems You will ideally hold NVQ and F Gas 2079 Hydro Carbon You will be based in the region and happy with a regional role with some further travel when needed What's On Offer? Salary of £42,179 Vehicle and Travel paid door to door Monday - Friday 33 days annual leave Callout rota 1 week in 4 Private Healthcare Pension contribution Regular staff meetings with engineers Overtime available but not forced Genuine career progression
Dec 13, 2025
Full time
Refrigeration Engineer East Midlands Salary £42,179 including callout fee plus vehicle, travel paid door to door and package Permanent full time We are working with a large, national facilities management contractor with an excellent industry reputation that looks after their staff well and has very established and stable contracts nationally. They are currently recruiting an Engineer ideally based around Nottingham, Grantham, Leicester, etc. and surrounding regions to work on a range of refrigeration units and systems. Duties and Responsibilities Carrying out a wide range of reactive maintenance and servicing on refrigeration systems Working mobile across East Midlands regions Working on a mobile retail client/supermarket Providing excellent customer service when on site The Successful Applicant To be considered for our Mobile Engineer role; You will be experienced in working on refrigeration systems You will ideally hold NVQ and F Gas 2079 Hydro Carbon You will be based in the region and happy with a regional role with some further travel when needed What's On Offer? Salary of £42,179 Vehicle and Travel paid door to door Monday - Friday 33 days annual leave Callout rota 1 week in 4 Private Healthcare Pension contribution Regular staff meetings with engineers Overtime available but not forced Genuine career progression
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, you'll work at blue chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. You'll be the primary technical contact for service issues-troubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What You'll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on call rota for emergency call outs. What We're Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career!
Dec 13, 2025
Full time
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, you'll work at blue chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. You'll be the primary technical contact for service issues-troubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What You'll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on call rota for emergency call outs. What We're Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career!
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, you'll work at blue chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. You'll be the primary technical contact for service issues-troubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What You'll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on call rota for emergency call outs. What We're Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career!
Dec 13, 2025
Full time
Join Password Services Air Conditioning Ltd., part of Johnson Controls, as a Commercial HVAC & Gas Engineer. In this mobile role, you'll work at blue chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance. You'll be the primary technical contact for service issues-troubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What You'll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on call rota for emergency call outs. What We're Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: NVQ Level 2 or equivalent in Air Conditioning & Refrigeration F Gas certification. Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunities Ready to thrive in a supportive, empowering culture where your work is valued? Apply now and take the next step in your HVAC career!
Mobile Refrigeration Engineer page is loaded Mobile Refrigeration Engineerremote type: Remotelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ461751 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Purpose: We are looking for a skilled Refrigeration Engineers to provide operational support to the South East Region. Key Responsibilities: To proactively deliver the engineering tasks received, including maintenance and service visits to food factory's, RDC, warehouses on a variety of equipment, These will include; Recip, Scroll, Screw, Centrif and Turbocor compressors and associated controls. Carrying out service and reactive breakdown cover in normal working hours, along with supporting out of hours works by being part of a standby rota. Observes internal and client support functions to meet the requirements and objectives of our customers and our business Ensures that the engineering tasks received are supported with the appropriate commercial awareness and business system compliance at all times Responsible for the quality of each individual engineering task received in support of contract responsibilities, by ensuring all practices and support participants conform to agreed standards and processes. Qualifications, Skills & Experience: Proven knowledge of the Industrial Refrigeration engineering services sector, and the expectations of Industrial Refrigeration customers Can demonstrate the appropriate technical competencies and certificates relevant to the skills required E.g. 2079 Refrigerant handling, ACRIB, Ammonia. Successfully completed a recognised training course in Industrial Refrigeration, or alternatively provides evidence of the equivalent works, including the following elements; refrigeration and alarms systems, air conditioning and building controls, food factory equipment, general equipment, electrical. A good base knowledge of maintenance & service duties on medium to large tonnage chillers. Experience of large central plant chilled water systems from Carrier, York, McQuay, Climaveneta, Daikin, Trane,.J&E Hall, GEA etc. Likewise experience on refrigeration compressors Grasso, Sabroe, J&E Hall, GEA, Mycom etc. Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Dec 12, 2025
Full time
Mobile Refrigeration Engineer page is loaded Mobile Refrigeration Engineerremote type: Remotelocations: London, GBRtime type: Full timeposted on: Vandaag geplaatstjob requisition id: REQ461751 JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Job Purpose: We are looking for a skilled Refrigeration Engineers to provide operational support to the South East Region. Key Responsibilities: To proactively deliver the engineering tasks received, including maintenance and service visits to food factory's, RDC, warehouses on a variety of equipment, These will include; Recip, Scroll, Screw, Centrif and Turbocor compressors and associated controls. Carrying out service and reactive breakdown cover in normal working hours, along with supporting out of hours works by being part of a standby rota. Observes internal and client support functions to meet the requirements and objectives of our customers and our business Ensures that the engineering tasks received are supported with the appropriate commercial awareness and business system compliance at all times Responsible for the quality of each individual engineering task received in support of contract responsibilities, by ensuring all practices and support participants conform to agreed standards and processes. Qualifications, Skills & Experience: Proven knowledge of the Industrial Refrigeration engineering services sector, and the expectations of Industrial Refrigeration customers Can demonstrate the appropriate technical competencies and certificates relevant to the skills required E.g. 2079 Refrigerant handling, ACRIB, Ammonia. Successfully completed a recognised training course in Industrial Refrigeration, or alternatively provides evidence of the equivalent works, including the following elements; refrigeration and alarms systems, air conditioning and building controls, food factory equipment, general equipment, electrical. A good base knowledge of maintenance & service duties on medium to large tonnage chillers. Experience of large central plant chilled water systems from Carrier, York, McQuay, Climaveneta, Daikin, Trane,.J&E Hall, GEA etc. Likewise experience on refrigeration compressors Grasso, Sabroe, J&E Hall, GEA, Mycom etc. Location: Remote -London, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Why Join Us Are you an experienced Commercial Gas Engineer? Do you have experience gained within Facilities Management or Construction? Can you travel around various sites in and around the South West Areas? If you have answered yes to all three, then we may have an exciting career move for you! Salary: Up to £53,860 per annum, depending on experience Door to door pay Van (with option for personal use) and fuel card Smartphone, tools, uniform, PPE Up to 4% discretionary bonus scheme, subject to achievement of targets. What You'll Be Doing Working for one of our household name clients, you'll be a key member of the gas maintenance team responsible for delivering planned and preventative gas maintenance, fault finding and repair, as well as ensuring high levels of Health & Safety compliance at all times. Tasks will be allocated for you to complete within the set service level agreements, ensuring all work orders are opened and closed in real time. If the job needs technical or specialist help, we'll call them in - you're not expected to be an expert, but we rely on you to let us know if this is needed. As you will be representing Arcus, it is essential you make a good impression and comply with the dress code and maintain your Company vehicle in good condition. You'll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You'll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You'll be customer service driven and enjoy working within a people focused environment. As a skilled Gas Engineer you'll have experience gained within a Facilities Management or Construction environment, with a proven track record of working on High Profile commercial contracts, ideally within retail/supermarkets. You will also have an appreciation of refrigeration systems, as well as an understanding and knowledge of commercial M&E service technologies. What We're Looking For Qualifications and Skills A recognised commercial Gas qualification - essential Gas Safe certification - essential HVAC knowledge - essential A full driving licence - essential Awareness of budgeting of parts and material usage Additional Information: The role will involve working 45 hours per week You'll be on call 1 in 4 weeks When you join us, you will also receive: 25 days annual leave, plus bank holidays Generous contributory pension scheme of matched contributions between 5% and 6% max Life Assurance Free eye test and contribution towards glasses with Specsavers (T&Cs apply) Learning & Development opportunities Funded Training Sponsorship Scheme Cycle to Work Scheme Health cash plan Up to 10% off B&Q/ Trade Point 20% off Nuffield Fitness and Wellbeing Centres At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self-delivery capability. Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.
Dec 12, 2025
Full time
Why Join Us Are you an experienced Commercial Gas Engineer? Do you have experience gained within Facilities Management or Construction? Can you travel around various sites in and around the South West Areas? If you have answered yes to all three, then we may have an exciting career move for you! Salary: Up to £53,860 per annum, depending on experience Door to door pay Van (with option for personal use) and fuel card Smartphone, tools, uniform, PPE Up to 4% discretionary bonus scheme, subject to achievement of targets. What You'll Be Doing Working for one of our household name clients, you'll be a key member of the gas maintenance team responsible for delivering planned and preventative gas maintenance, fault finding and repair, as well as ensuring high levels of Health & Safety compliance at all times. Tasks will be allocated for you to complete within the set service level agreements, ensuring all work orders are opened and closed in real time. If the job needs technical or specialist help, we'll call them in - you're not expected to be an expert, but we rely on you to let us know if this is needed. As you will be representing Arcus, it is essential you make a good impression and comply with the dress code and maintain your Company vehicle in good condition. You'll enjoy working autonomously in a pressurised environment and be able to prioritise a complex and demanding workload. You'll have excellent written and verbal communications skills, enabling you to communicate all operational issues within your region. You'll be customer service driven and enjoy working within a people focused environment. As a skilled Gas Engineer you'll have experience gained within a Facilities Management or Construction environment, with a proven track record of working on High Profile commercial contracts, ideally within retail/supermarkets. You will also have an appreciation of refrigeration systems, as well as an understanding and knowledge of commercial M&E service technologies. What We're Looking For Qualifications and Skills A recognised commercial Gas qualification - essential Gas Safe certification - essential HVAC knowledge - essential A full driving licence - essential Awareness of budgeting of parts and material usage Additional Information: The role will involve working 45 hours per week You'll be on call 1 in 4 weeks When you join us, you will also receive: 25 days annual leave, plus bank holidays Generous contributory pension scheme of matched contributions between 5% and 6% max Life Assurance Free eye test and contribution towards glasses with Specsavers (T&Cs apply) Learning & Development opportunities Funded Training Sponsorship Scheme Cycle to Work Scheme Health cash plan Up to 10% off B&Q/ Trade Point 20% off Nuffield Fitness and Wellbeing Centres At Arcus we are passionate about individual development which is why we are proud to offer industry leading Learning & Development opportunities to our colleagues. At our National Training Academy in Stevenage we have our own in-house team of experienced technical trainers who focus on upskilling and cross-skilling our rapidly expanding mobile engineering team. Colleagues can expect to receive significant investment in safety and technical training to ensure ongoing development of their skills and expertise and to ensure we retain our industry leading self-delivery capability. Don't miss out on this great opportunity, apply today by clicking on the 'apply' button.
Get Staffed Online Recruitment Limited
Chesterfield, Derbyshire
Internal Sales Executive Mechanical Engineer Are you an un-appreciated or frustrated, experienced Mechanical or Electrical Engineer with a strong Sales attitude or are you presently a Technical Sales Engineer who wants to progress? Do your efforts and performance successes go un-recognised by your present employer or do you feel you re not being rewarded appropriately for the results you are getting? Do you love helping, meeting and talking to new people, and do you pride yourself with exceptional timekeeping, communication and organisational skills? Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan? Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Internal Technical Sales Engineer who has a sound understanding of water pumping systems, and someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the Business to the next level. Salary and Hours: Full Time £45,000 £55,000 per annum Monday Thursday; 8:00am 5:00pm Friday; 8:00am 4:00pm Benefits They Offer: Christmas close down 28 days holidays (including Bank Holidays) Extra days holidays subject to length of service Career growth opportunities Annual Profit-Related Bonus Free car parking Dental cover after 2 years continuous employment Health cover after 2 years continuous employment Early finish on a Friday Duties and Responsibilities: Respond to inbound enquiries, convert them into technical specs, and prepare detailed quotations. Offer top-notch telephone support on mechanical and electrical pump systems. Manage sales processes from start to finish. Raise purchase orders and invoices to streamline operations. Explore new opportunities for growth, cold call prospective clients, and potential to attend face-to-face meetings to promote our client s solutions. Process customer returns/repairs in a timely manner. Results Expected: All potential customer details captured during first call, including personnel and contact info and entered onto CRM. Technical sales quotation prepared and sent in a timely manner. Increase sales turnover figure from inbound and outbound calls. Knowledge, Skills and Abilities: Mechanical and/or electrical, ideal in water pumps, plant, HVAC, generator etc. and selection skills. The ability to work with clients from a variety of industries. Punctual and reliable. Good organisational skills. Meet These Standards: Be smart and presentable. Arrive promptly to work each day. Remain polite/courteous and friendly with colleagues and customers. Deal with customer enquiries in a timely manner. Experience Needed: Strong technical background in Mechanical/Electrical Engineering (bonus - experience in the pump industry). Familiarity with electric submersible, surface-mounted, hydraulic, engine-driven, borehole, and booster sets pumps (or other similar industries, motors, HVAC, refrigeration etc.). Ideal but not essential Experience with control panels. Basic understanding of electrical systems or pump/pipework installations. Other/Special Requirements: Adaptable Still a small growing company, so you may be occasionally required to help in other area of the business. For example, picking a product that you may have technically specified to ensure it is correct etc. If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client s team and contribute to their mission of delivering exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
Dec 11, 2025
Full time
Internal Sales Executive Mechanical Engineer Are you an un-appreciated or frustrated, experienced Mechanical or Electrical Engineer with a strong Sales attitude or are you presently a Technical Sales Engineer who wants to progress? Do your efforts and performance successes go un-recognised by your present employer or do you feel you re not being rewarded appropriately for the results you are getting? Do you love helping, meeting and talking to new people, and do you pride yourself with exceptional timekeeping, communication and organisational skills? Do you want to join an Established Business that will appreciate your successes, compensate you accordingly, and be an important cog in their growth plan? Our client is a Pump Retail Specialist based in Chesterfield and who supply nationally and have an in-house repair facility. They are seeking an experienced, passionate and results-oriented Internal Technical Sales Engineer who has a sound understanding of water pumping systems, and someone who wants to progress their career. This is an important role, and you will be part of a growing, successful team who are focused on getting the Business to the next level. Salary and Hours: Full Time £45,000 £55,000 per annum Monday Thursday; 8:00am 5:00pm Friday; 8:00am 4:00pm Benefits They Offer: Christmas close down 28 days holidays (including Bank Holidays) Extra days holidays subject to length of service Career growth opportunities Annual Profit-Related Bonus Free car parking Dental cover after 2 years continuous employment Health cover after 2 years continuous employment Early finish on a Friday Duties and Responsibilities: Respond to inbound enquiries, convert them into technical specs, and prepare detailed quotations. Offer top-notch telephone support on mechanical and electrical pump systems. Manage sales processes from start to finish. Raise purchase orders and invoices to streamline operations. Explore new opportunities for growth, cold call prospective clients, and potential to attend face-to-face meetings to promote our client s solutions. Process customer returns/repairs in a timely manner. Results Expected: All potential customer details captured during first call, including personnel and contact info and entered onto CRM. Technical sales quotation prepared and sent in a timely manner. Increase sales turnover figure from inbound and outbound calls. Knowledge, Skills and Abilities: Mechanical and/or electrical, ideal in water pumps, plant, HVAC, generator etc. and selection skills. The ability to work with clients from a variety of industries. Punctual and reliable. Good organisational skills. Meet These Standards: Be smart and presentable. Arrive promptly to work each day. Remain polite/courteous and friendly with colleagues and customers. Deal with customer enquiries in a timely manner. Experience Needed: Strong technical background in Mechanical/Electrical Engineering (bonus - experience in the pump industry). Familiarity with electric submersible, surface-mounted, hydraulic, engine-driven, borehole, and booster sets pumps (or other similar industries, motors, HVAC, refrigeration etc.). Ideal but not essential Experience with control panels. Basic understanding of electrical systems or pump/pipework installations. Other/Special Requirements: Adaptable Still a small growing company, so you may be occasionally required to help in other area of the business. For example, picking a product that you may have technically specified to ensure it is correct etc. If you want to join a Well-Established Business, and be a catalyst for their future growth, then this is the job for you! Come join our client s team and contribute to their mission of delivering exceptional Pumping Installations and Servicing. Their selection process is unique in the marketplace and attracts motivated, productive team members, who they know will be successful and have a great career with them. They look forward to hearing from you. Don't miss this opportunity. Start your application NOW!
An excellent opportunity has arisen for an experienced Refrigeration Engineer to join one of the country's leading refrigeration contractors, working across the Bristol region. This is a fantastic chance to join a forward-thinking company that offers a competitive salary, an industry-leading benefits package, and genuine long-term progression opportunities. As a Refrigeration Engineer, you will be responsible for travelling throughout the region to attend retail sites and carry out reactive service, maintenance, and breakdown work on a wide range of commercial refrigeration plant. This is a mobile role, so a full UK driving licence is essential. You will receive a schedule of jobs within your area and will be accountable for delivering high-quality service and repair work. A valid F-Gas certificate is required. Package & Benefits: Basic salary up to £48,000 Door-to-door travel time paid Overtime paid at 1.5x (Sundays & Bank Holidays at 2.0x) 1-in-4 standby / callout rota Company pension Company van 33 days holiday This is an excellent opportunity for an experienced engineer to join a company that values its workforce and provides one of the strongest salary/benefits packages in the industry. Relevant skills: Refrigeration, Retail Sites, Commercial Refrigeration, Fridge Engineer, Technician, Field Service Engineer, British Refrigeration, Engineering, Refrigeration engineer Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business. JBRP1_UKTJ
Dec 11, 2025
Full time
An excellent opportunity has arisen for an experienced Refrigeration Engineer to join one of the country's leading refrigeration contractors, working across the Bristol region. This is a fantastic chance to join a forward-thinking company that offers a competitive salary, an industry-leading benefits package, and genuine long-term progression opportunities. As a Refrigeration Engineer, you will be responsible for travelling throughout the region to attend retail sites and carry out reactive service, maintenance, and breakdown work on a wide range of commercial refrigeration plant. This is a mobile role, so a full UK driving licence is essential. You will receive a schedule of jobs within your area and will be accountable for delivering high-quality service and repair work. A valid F-Gas certificate is required. Package & Benefits: Basic salary up to £48,000 Door-to-door travel time paid Overtime paid at 1.5x (Sundays & Bank Holidays at 2.0x) 1-in-4 standby / callout rota Company pension Company van 33 days holiday This is an excellent opportunity for an experienced engineer to join a company that values its workforce and provides one of the strongest salary/benefits packages in the industry. Relevant skills: Refrigeration, Retail Sites, Commercial Refrigeration, Fridge Engineer, Technician, Field Service Engineer, British Refrigeration, Engineering, Refrigeration engineer Calibre Search promote equality in the workplace and we welcome applications from all suitably skilled or qualified candidates regardless of their sex, race, disability, religion/beliefs, sexual orientation or age. We act as both an employment agency and employment business. JBRP1_UKTJ
YDU JC Air Cond & Ref Inc.- Dubai
Warwick, Warwickshire
.Commercial HVAC and Gas Engineer page is loaded Commercial HVAC and Gas Engineerlocations: GBR Droitwich: Coventry-West Midlands-United Kingdom: Birmingham-Midlands-United Kingdom: Slough-Berkshire-United Kingdom: Warwick-Warwickshire-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD Join Password Services Air Conditioning Ltd. , part of Johnson Controls, as a Commercial HVAC & Gas Engineer . In this mobile role, you'll work at blue-chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance.You'll be the primary technical contact for service issues-troubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What You'll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on-call rota for emergency call-outs. What We're Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: + NVQ Level 2 or equivalent in Air Conditioning & Refrigeration + F-Gas certification. + Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). + Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call-outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety-first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunitiesApply now and take the next step in your HVAC career! buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
Dec 10, 2025
Full time
.Commercial HVAC and Gas Engineer page is loaded Commercial HVAC and Gas Engineerlocations: GBR Droitwich: Coventry-West Midlands-United Kingdom: Birmingham-Midlands-United Kingdom: Slough-Berkshire-United Kingdom: Warwick-Warwickshire-United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: WD Join Password Services Air Conditioning Ltd. , part of Johnson Controls, as a Commercial HVAC & Gas Engineer . In this mobile role, you'll work at blue-chip client sites across the central region (Birmingham to Watford), ensuring HVAC and gas systems operate at peak performance.You'll be the primary technical contact for service issues-troubleshooting, repairing, and maintaining complex systems to deliver exceptional service. What You'll Do Carry out service, maintenance, and repairs on HVAC & refrigeration systems at client sites. Install, service, and maintain gas and electric water heaters. Replace and commission new heating systems and components. Diagnose and resolve faults quickly and efficiently. Perform Gas Safety checks on appliances and pipework installations. Maintain internal and external water systems for optimal performance. Ensure compliance with Health & Safety regulations and industry standards. Complete accurate job sheets, service reports, and compliance documentation. Liaise with clients and participate in an on-call rota for emergency call-outs. What We're Looking For Proven HVAC service experience (e.g., AHUs, gas heaters). Strong knowledge of HVAC systems (cold rooms, display cabinets, chillers, cellar cooling, ice machines). Excellent troubleshooting skills. Ability to work independently and as part of a team. Qualifications: + NVQ Level 2 or equivalent in Air Conditioning & Refrigeration + F-Gas certification. + Commercial Gas qualifications (CODNCO1, CIGA1, ICPN1). + Gas Safe Registered. Full UK driving licence and willingness to travel. What We Offer Competitive salary + premium overtime rates, standby allowance, and paid call-outs. Tools for success: Service van, mobile, tablet, PPE, and specialist tools. Generous leave: 25 days holiday + bank holidays. Benefits: Pension, life assurance, EAP, referral scheme, retail discounts, Cycle2Work, and discounts on Johnson Controls products. Safety-first culture: Zero Harm policy. Inclusive environment: Access to Johnson Controls business resource groups with training and development opportunitiesApply now and take the next step in your HVAC career! buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet.At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Dec 10, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Scotland & North East Main Duties and Responsibilities P&L responsibility for all quoted service works Technical and practical support to regional service engineers Liaison of daily service operations Health and Safety support to regional service engineers. Maintaining effective communication with contracted customers Recruitment of Service Engineer resource with RSM Interaction and support with Projects BU Working with the RSM to develop region further Customer reporting as required Completion of all service engineer functions inc call out rota Co-ordination of regional projects as and when required Experience and Qualifications Relevant service supervision experience in the RAC sector and mobile service operations. Commercial chiller specific Experience and contacts with regional refrigeration end users Good technical knowledge of Industrial systems and equipment Good commercial and negotiation skills Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives Ability to develop a good understanding of our customers business requirements and operations Proactive approach to all tasks undertaken - a 'can-do' attitude Excellent interpersonal and communication skills Good Working knowledge of Microsoft software including Excel and Word Time Served Industrial Refrigeration Engineer City & Guilds 2078 / 2079 F-Gas Refrigerant Handling / CITB / C&G Ammonia Handling Certificate. City & Guilds 207 - Refrigeration & Air Conditioning. NVQ1, 2 & 3 - Refrigeration & Air Conditioning. Pressure Testing Competency. Specific Compressor Manufacturers Training Courses. Controls and Strategy experience Location: Remote -Glasgow, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Dec 10, 2025
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Scotland & North East Main Duties and Responsibilities P&L responsibility for all quoted service works Technical and practical support to regional service engineers Liaison of daily service operations Health and Safety support to regional service engineers. Maintaining effective communication with contracted customers Recruitment of Service Engineer resource with RSM Interaction and support with Projects BU Working with the RSM to develop region further Customer reporting as required Completion of all service engineer functions inc call out rota Co-ordination of regional projects as and when required Experience and Qualifications Relevant service supervision experience in the RAC sector and mobile service operations. Commercial chiller specific Experience and contacts with regional refrigeration end users Good technical knowledge of Industrial systems and equipment Good commercial and negotiation skills Ability to operate on own initiative and as part of a team to effect attainment of agreed targets and objectives Ability to develop a good understanding of our customers business requirements and operations Proactive approach to all tasks undertaken - a 'can-do' attitude Excellent interpersonal and communication skills Good Working knowledge of Microsoft software including Excel and Word Time Served Industrial Refrigeration Engineer City & Guilds 2078 / 2079 F-Gas Refrigerant Handling / CITB / C&G Ammonia Handling Certificate. City & Guilds 207 - Refrigeration & Air Conditioning. NVQ1, 2 & 3 - Refrigeration & Air Conditioning. Pressure Testing Competency. Specific Compressor Manufacturers Training Courses. Controls and Strategy experience Location: Remote -Glasgow, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
Dec 10, 2025
Full time
As Resource Data Management (RDM) evolves to deliver deeper, more strategic value to our customers, we are transforming our traditional Account Management function into Customer Success Management. This shift reflects our belief that long-term partnerships are built on understanding, collaboration, and measurable success. This position is based in the South of England but will include additional travel nationwide and Europe. As a Customer Success Manager (CSM), you will manage a portfolio of customers across both Retail Refrigeration and HVAC, ensuring they gain maximum value from the full RDM ecosystem, including hardware, software, and connected platforms. You'll nurture strong, long-term relationships with customers, understand their goals and business culture, and ensure RDM is positioned to help them succeed. Working closely with Sales colleagues, Marketing, Technical Support, Operations, and Engineering teams, you'll create alignment between customer needs and RDM's strategic direction. Key Responsibilities Customer Relationship & Success Act as the primary point of contact for a defined portfolio of customers across Retail Refrigeration and HVAC. Build and nurture long-term partnerships, focusing on mutual growth and sustained trust. For Tier 1 and Tier 2 customers, develop a deep understanding of their business vision, values, and strategic priorities to ensure RDM aligns with their goals. Manage interactions based on customer tier and spend: Tier 1 customers: Monthly business reviews and ongoing performance management. Tier 2 customers: Quarterly business reviews and joint growth planning. Tier 3 customers: Reviews every 6-12 months, focusing on stability, support, and opportunity identification. Conduct regular customer success reviews to assess satisfaction, highlight achievements, and identify improvement areas. Anticipate customer needs, proactively addressing issues and ensuring rapid resolution through internal collaboration. Act as the voice of the customer within RDM - ensuring insights and feedback inform continuous improvement, innovation, and product development. Growth & Retention Achieve 5%-10% annual sales growth across your customer portfolio through upselling, cross-selling, and improved adoption of RDM solutions. Use the defined RDM Sales Kit to structure opportunity profiling, account management, and relationship planning. Identify opportunities for product and platform expansion, using insight from business reviews and technical engagement. Support customers with onboarding, training, and ongoing adoption of new technologies and features. Occasionally take on new customers through direct enquiry or formal handover from the Customer Solutions Director once the account is established and ready for transition to the Customer Success function. Partner with Engineering, Technical Support, and Product Management teams to ensure customer feedback and requirements are integrated into product development. Work closely with Operations, Quality, and Compliance to ensure reliability, certification, and delivery performance. Collaborate with Marketing to share customer success stories and highlight innovative use cases. Contribute to a culture of collaboration within the Customer Success team by sharing insights, tools, and learnings to raise capability across the group. Maintain a strong and accurate sales pipeline and CRM record for all customers and opportunities. Use the RDM Sales Kit consistently to support customer engagement, ensuring alignment in messaging, documentation, and value presentation. Prepare and present compelling business proposals and presentations tailored to customer priorities. Participate in industry events, exhibitions, and networking opportunities to strengthen RDM's visibility and engagement. Reporting & Insights Forecast and report on account performance, opportunity status, and customer satisfaction levels. Conduct structured business reviews according to customer tiering and company guidelines. Monitor and share insights on market trends, competitor activities, and emerging technologies within HVAC and Retail Refrigeration sectors. Maintain complete and accurate records of all customer interactions, opportunities, and actions in CRM systems. Professional Development Continuously expand your knowledge of RDM's full product suite, connected platforms, and technical capabilities. Undertake cross-department training to strengthen technical, commercial, and product understanding. Actively engage in personal development initiatives and knowledge-sharing sessions within the Customer Success team. Skills & Experience Proven experience in Customer Success, Account Management, or Technical Sales in a B2B environment. Strong knowledge of either Retail Refrigeration or HVAC, with willingness to develop across both. Excellent relationship-building, communication, and presentation skills. Commercial acumen with a consultative, customer-first mindset. Organised, self-driven, and capable of managing multiple priorities independently. Proficiency in CRM systems and Microsoft Office applications. Experience with control systems, IoT, or energy management technologies. Familiarity with RDM's solutions, including Data Manager and ActiveFM. Experience leading business reviews, workshops, or training sessions. Success Metrics Maintain customer satisfaction and retention targets as defined by the Customer Success Lead. Conduct all required business reviews according to the Tier 1-3 cadence. Demonstrate consistent and structured use of the RDM Sales Kit for opportunity management and customer profiling. Provide accurate account forecasts and maintain complete CRM data. Deliver measurable improvements in customer engagement, loyalty, and adoption of RDM solutions. Why Join Resource Data Management? At RDM, we're driving the future of intelligent control and monitoring systems for HVAC and Retail Refrigeration. As a Customer Success Manager, you'll play a key role in ensuring our customers achieve success with our products and services, helping them become more efficient, sustainable, and connected. You'll join a forward-thinking, collaborative team where your ability to nurture relationships, understand customer values, and deliver measurable results directly impacts our shared success. Salary and Benefits Salary circa £50-60k plus 20% bonus potential (subject to experience and qualifications) Annual On-Target Commission (OTC) bonus, based on achieving minimum sales targets. This is calculated at the end of the financial year and paid in arrears on 15th February of the following year. Targets are set approximately two months prior to each year by the Group Sales and Marketing Officer and approved by the Board of Directors. Company Electric Car - In addition to environmental benefits, the vehicle qualifies for the zero CO2 emission band, resulting in significantly lower personal tax liabilities. IT equipment provided: Laptop, Mobile Phone, and VoIP Phone. Business Expenses - Company Credit card with limit as set by company. All expense claims must be submitted on a monthly basis and must be supported with VAT receipts in line with company expenses policy following strict guidelines. Holidays of 30 days including statutory holidays (pro rata) Optional private healthcare available after successful completion of probationary period. Company Pension scheme Death in Service insurance cover at 3 x salary. Resource Data Management is an equal opportunities employer. We are committed to diversity and inclusion and prohibit discrimination and harassment of any kind based on all protected characteristics as outlined by law, and in best practice. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any protected characteristics. We encourage all qualified individuals to apply.
