From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. The Spectrum Office team are the front of house ambassadors for the Betfred flagship head office based at Birchwood. As a key member of the team, the Office Assistant plays a prominent part in creating a welcoming environment for all colleagues and visitors as well as assisting the Office Manager in running a busy office and reception, ensuring the overall office environment is always presentable and all offices are functioning efficiently. Overall, the Office Assistant undertakes a pivotal role in maintaining Betfred's reputation through exemplary front of house services and impeccable office maintenance, thereby enhancing the overall experience for both employees and visitors at Betfred. Travel between Birchwood and SPH, Manchester is required to provide office cover as and where required, which may sometimes be at short notice. Responsibilities Welcome and greet guests as they arrive at the office, directing them to the appropriate departments or individuals. Maintaining an awareness of VIP visits and any activities taking place within the office. Support the Reception Host in answering incoming calls efficiently and connecting the caller to the appropriate department or informing the caller that the person they wish to speak to is email only. Ensure car registration lists are up to date and ensure the car parks are being used correctly. Manage room bookings for meeting rooms as required. Ensure that meeting rooms are set-up in accordance with each meeting's requirements. Reset and restock each meeting room at the end of a session in preparation for the next meeting. Proactively organise refreshments, including food, for meetings as required. Ensure that the immersion tunnel lighting is updated as required in line with sporting and engagement events. Support the Colleague Engagement Manager in ensuring that all the TVs in the Spectrum are switched on and are displaying appropriate and engaging content. Report any issues to the Colleague Engagement Manager. Ensure that any reported building or amenities faults are escalated to the Office Manager in a timely manner. Act as a point of contact for employees, dealing with office complaints or general queries. Raise PO's onto Proactis (finance system). We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed •Previous experience working in a similar role in a fast-paced environment. •Strong organisational skills with the ability to prioritise tasks as required. •Excellent communication and interpersonal skills, acting as a brand ambassador. •Proactive approach to tasks with the ability to adapt quickly to changing priorities and demands. •Attention to detail and problem-solving skills. •Professionalism, drive and ambition Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
Dec 13, 2025
Full time
From humble beginnings on the shop floor to becoming a world-renowned bookmaker, Betfred has been on a remarkable journey and we want you to be part of this fantastic innovative business. Established in Salford, Manchester, 1967 we started with a clear and simple vision: to provide the ultimate betting experience for our customers. Today we have evolved and pride ourselves in delivering unparalleled entertainment experiences worldwide. Whilst a lot has changed over the years, we have always stayed true to our roots. Our story started in retail and while it remains the heart of our business, we have also embraced the digital landscape. With over 1300 shops we continue to play a vital role in local communities across the UK while expanding our presence online. The Spectrum Office team are the front of house ambassadors for the Betfred flagship head office based at Birchwood. As a key member of the team, the Office Assistant plays a prominent part in creating a welcoming environment for all colleagues and visitors as well as assisting the Office Manager in running a busy office and reception, ensuring the overall office environment is always presentable and all offices are functioning efficiently. Overall, the Office Assistant undertakes a pivotal role in maintaining Betfred's reputation through exemplary front of house services and impeccable office maintenance, thereby enhancing the overall experience for both employees and visitors at Betfred. Travel between Birchwood and SPH, Manchester is required to provide office cover as and where required, which may sometimes be at short notice. Responsibilities Welcome and greet guests as they arrive at the office, directing them to the appropriate departments or individuals. Maintaining an awareness of VIP visits and any activities taking place within the office. Support the Reception Host in answering incoming calls efficiently and connecting the caller to the appropriate department or informing the caller that the person they wish to speak to is email only. Ensure car registration lists are up to date and ensure the car parks are being used correctly. Manage room bookings for meeting rooms as required. Ensure that meeting rooms are set-up in accordance with each meeting's requirements. Reset and restock each meeting room at the end of a session in preparation for the next meeting. Proactively organise refreshments, including food, for meetings as required. Ensure that the immersion tunnel lighting is updated as required in line with sporting and engagement events. Support the Colleague Engagement Manager in ensuring that all the TVs in the Spectrum are switched on and are displaying appropriate and engaging content. Report any issues to the Colleague Engagement Manager. Ensure that any reported building or amenities faults are escalated to the Office Manager in a timely manner. Act as a point of contact for employees, dealing with office complaints or general queries. Raise PO's onto Proactis (finance system). We are dedicated to promoting safer gambling practices to ensure a responsible and enjoyable experience for all our customers. We prioritise player safety and well-being, providing resources and support for those who may need assistance. Our commitment to responsible gambling is integral to our operations, and we actively promote awareness and education to help our customers make informed decisions. Together, we can create a safer gambling environment for everyone. Skills & Experience What you'll need to succeed •Previous experience working in a similar role in a fast-paced environment. •Strong organisational skills with the ability to prioritise tasks as required. •Excellent communication and interpersonal skills, acting as a brand ambassador. •Proactive approach to tasks with the ability to adapt quickly to changing priorities and demands. •Attention to detail and problem-solving skills. •Professionalism, drive and ambition Why join a winning team? Betfred brings benefits and rewards for all our colleagues. But more than that, we create a unique, enjoyable and entertaining environment you will love being part of. Be rewarded Enhance your income: benefit from bonuses, incentives, retail discount vouchers and more. Monthly pension contributions: helping you prepare for your future. Enhanced maternity & paternity pay: our Betfred family works to support yours. A long-service recognition programme and life milestone rewards. A recognition scheme to earn and convert points to spend with over 700 retailers. A comprehensive financial wellbeing package including salary-based savings with a 5% boost, early access to earnings and free 121 financial coaching. Mental health support including an independent Employee Assistance Programme, a 24/7 virtual GP service and complimentary eye tests. We will provide you with access to further training and development opportunities as we are real supporters of internal progression and are always looking for people who want to develop their career. What's next? If you think you're a great fit for the role, and you want to be a part of the Betfred story, click 'Apply' and we will be in touch once we've reviewed your application. At Betfred we are committed to promoting equality, diversity, and inclusion (EDI) in our workplace. We believe that a diverse workforce drives innovation and enhances our success. We welcome applications from individuals of all backgrounds, identities, and experiences. If you require reasonable adjustments during the recruitment process or have specific needs, please let us know, and we will be happy to accommodate you. Join us in creating an inclusive environment where everyone can thrive.
This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. PRINCIPLE ACCOUNTABILITIES Ensure the restaurant is in full compliance with all local, state and federal regulations including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision. Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth. Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner. Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly. Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers. Actively participates in Local Restaurant Marketing in local trade area. Implements and promotes all Public Safety Foundation initiatives. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to GM/Ownerany and all issues that may impact our business. Maintains restaurant equipment in full working order and communicates problems immediately to Owner. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by the Owner. Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. OUR MISSION Hearty and Flavorful Food Heartfelt Service Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate. Location: 14948 Manchester Rd, Ballwin, MO 63011, USA.
Dec 10, 2025
Full time
This position is fully accountable for the profitable operation of a Firehouse Subs Restaurant while adhering to all company guidelines and regulations. PRINCIPLE ACCOUNTABILITIES Ensure the restaurant is in full compliance with all local, state and federal regulations including health regulations, hour and wage regulations, age restrictions, fair employment practices, ADA, OSHA, and any other appropriate regulations required for the legal operation of the business. Ensure knowledge, adherence and enforcement of all Firehouse Subs Policies and Procedures. Providing leadership to the restaurant team to consistently meet standards of superior guest service, quality and cleanliness while embracing the Firehouse Subs "culture" of a cheerful and fun work environment and Firehouse Subs beliefs and values to adhere to and grow the mission and vision. Ensures the profitability of business by operating within established guidelines and requirements for food cost, labor, controllable, utilities and sales growth. Coordinate and implement current operations game plans and company initiatives in a profitable and timely manner. Accountable for the proper staffing of the restaurant with qualified personnel and employees who are trained and developed properly. Accountable for the continuous training and development of the restaurant Assistant Manager and Shift Managers. Actively participates in Local Restaurant Marketing in local trade area. Implements and promotes all Public Safety Foundation initiatives. Ensure all required programs, reports and legal documents are accurate, complete and accomplished on schedule. Maintains awareness and participation in community affairs to take advantage of sales and public relations opportunities. Represents Firehouse Subs in a professional, positive manner at all times. Communicates effectively to GM/Ownerany and all issues that may impact our business. Maintains restaurant equipment in full working order and communicates problems immediately to Owner. Able to work on their feet for up to 13 hours at a time. Able to lift up to 50 lbs. Any other duties assigned by the Owner. Firehouse Subs is a restaurant chain with a passion for hearty and flavorful food, heartfelt service and public safety. Founded in Jacksonville, Florida in 1994 by brothers and former firefighters Chris Sorensen and Robin Sorensen, Firehouse Subs is a brand built on decades of fire and police service, hot and hearty subs piled high with the highest quality meats and cheeses, and its commitment to saving lives through the establishment of the non-profit Firehouse Subs Public Safety Foundation . The founders are the real deal, the food is their creation and the brand is a family of franchise operators who share their same passion for generously serving food and community. For the third consecutive year, based on recent Technomic Insight consumer data, Firehouse Subs was named the No.1 brand in the restaurant industry that "Supports Local Community Activities." This year, Firehouse of America and Firehouse Subs suppliers will together donate a portion of purchases at Firehouse Subs locations to the Firehouse Subs Public Safety Foundation for the purchase of lifesaving equipment, with a minimum donation of $1 million. OUR MISSION Hearty and Flavorful Food Heartfelt Service Public Safety This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise restaurant, and all hiring decisions will be made by the management of this franchise restaurant. All inquiries about employment at this franchise restaurant should be made directly to the restaurant, and not to Firehouse Subs Corporate. Location: 14948 Manchester Rd, Ballwin, MO 63011, USA.
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £32,000 - £35,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
Dec 09, 2025
Full time
Assistant restaurant general manager Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here's more about the job. About the role Support the team, take charge of the day-to-day, and help hit those performance goals while ensuring your team doesn't just meet expectations, but crushes them. Own the operations, the atmosphere, and the guest experience, helping everything run smoothly and creating a place where both guests and the team feel right at home. What will you spend your time doing? Support like a leader. Assist in taking ownership of the restaurant - help drive performance, hit goals, and keep the vibe alive. Help build a dream team. Train, coach, and motivate your crew to not only meet standards but go beyond them. Hit those targets. Own your KPIs, support the team, and make sure every shift delivers what's expected. Keep everything running smooth. Stay on top of the admin - from rosters to stock, you help ensure the behind-the-scenes work is solid. Make every guest feel special. Assist in turning first-timers into regulars with moments that keep them coming back. What we'd love from you: You lead by example. You've helped manage teams before and know how to bring out the best in others. You understand people. You support building strong teams, handle tough convos, and make sure everyone feels valued. You keep things running. You help ensure smooth operations - efficient, clean, compliant - even when things get hectic. Keeping it real We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be. What's in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £32,000 - £35,000 Quarterly BONUS that rewards the hustle Extra holiday - more time to recharge Life assurance - we've got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you. Ready? We hope so. If you're ready to be part of our community, now's the time to apply. Worried you aren't ticking all the boxes? Don't - we'd still love to hear from you.
We are an independent, people-first practice based in Manchester. We believe in doing optics differently, offering longer appointments, real conversations with patients, and a close-knit team that values quality over quantity. We're passionate about delivering exceptional patient care and creating a friendly, supportive working environment where every team member is appreciated. If you're tired of rushed appointments and corporate pressure, and want to work somewhere your role truly matters you might be the person we're looking for. We are looking for a dedicated Practice Manager (potential Multi Site) to lead our team(s) and oversee the day-to-day running of the practice (s). This is a key role with the opportunity to shape how we work, drive high standards, and help grow the business while maintaining the personal, patient-focused culture that makes us special. Key Responsibilities Oversee daily operations of the practice(s), ensuring smooth workflow, excellent service, and efficient team coordination. Manage and support the team(s) (optical staff, assistants, reception) including training, mentoring, scheduling/rotas, and staff development. Ensure high standards of customer service and patient care at all times, acting as an ambassador for our values. Manage inventory, ordering and stock control (frames, lenses, consumables), liaising with suppliers as needed. Oversee administrative tasks such as; record keeping, compliance, practice paperwork, opening/closing procedures, general management duties. Collaborate with the Directors to help shape business strategy, service standards, and practice growth. Person Specification - Skills & Qualities Previous experience in an optical practice (dispensing, retail optics, or similar), ideally with some supervisory/management experience. Strong leadership, organisational and communication skills, able to motivate a team, manage rotas and deliver consistent service. A passion for customer care and delivering an excellent patient experience. Good commercial awareness, ability to manage stock, liaise with suppliers, and contribute to business growth. Reliable, flexible, and a problem-solver, able to handle day-to-day challenges and make decisions to keep things running smoothly. Ideally: knowledge of eyewear retail, optical dispensing or clinical optics (though not strictly mandatory - we value attitude and dedication). What We Offer The chance to be part of an independent, patient-focused practice where you'll be truly valued. The opportunity to shape and grow the practice and influence how we operate and develop services. A supportive, friendly team environment- not corporate: we believe in long appointments, real patient care, and a relaxed but professional atmosphere. Competitive salary and benefits (to be discussed). A role where your contributions make a difference; both to the business, and to our patients' lives. We look forward to hearing from you!
Dec 09, 2025
Full time
We are an independent, people-first practice based in Manchester. We believe in doing optics differently, offering longer appointments, real conversations with patients, and a close-knit team that values quality over quantity. We're passionate about delivering exceptional patient care and creating a friendly, supportive working environment where every team member is appreciated. If you're tired of rushed appointments and corporate pressure, and want to work somewhere your role truly matters you might be the person we're looking for. We are looking for a dedicated Practice Manager (potential Multi Site) to lead our team(s) and oversee the day-to-day running of the practice (s). This is a key role with the opportunity to shape how we work, drive high standards, and help grow the business while maintaining the personal, patient-focused culture that makes us special. Key Responsibilities Oversee daily operations of the practice(s), ensuring smooth workflow, excellent service, and efficient team coordination. Manage and support the team(s) (optical staff, assistants, reception) including training, mentoring, scheduling/rotas, and staff development. Ensure high standards of customer service and patient care at all times, acting as an ambassador for our values. Manage inventory, ordering and stock control (frames, lenses, consumables), liaising with suppliers as needed. Oversee administrative tasks such as; record keeping, compliance, practice paperwork, opening/closing procedures, general management duties. Collaborate with the Directors to help shape business strategy, service standards, and practice growth. Person Specification - Skills & Qualities Previous experience in an optical practice (dispensing, retail optics, or similar), ideally with some supervisory/management experience. Strong leadership, organisational and communication skills, able to motivate a team, manage rotas and deliver consistent service. A passion for customer care and delivering an excellent patient experience. Good commercial awareness, ability to manage stock, liaise with suppliers, and contribute to business growth. Reliable, flexible, and a problem-solver, able to handle day-to-day challenges and make decisions to keep things running smoothly. Ideally: knowledge of eyewear retail, optical dispensing or clinical optics (though not strictly mandatory - we value attitude and dedication). What We Offer The chance to be part of an independent, patient-focused practice where you'll be truly valued. The opportunity to shape and grow the practice and influence how we operate and develop services. A supportive, friendly team environment- not corporate: we believe in long appointments, real patient care, and a relaxed but professional atmosphere. Competitive salary and benefits (to be discussed). A role where your contributions make a difference; both to the business, and to our patients' lives. We look forward to hearing from you!
