Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parkingSubsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year About the role This is an exciting opportunity to work across an interesting and diverse portfolio within the aviation industry, which includes 5 terminals, cargo sheds, residential and rural properties, extending to over 750 leases across Manchester, East Midlands and London Stansted Airport. In this role you will be responsible for the day to day management of various properties across MAG, carrying out c100 lease events of rent reviews, lease renewals, lettings with rental values up to £100,000, and also support on higher value properties. You will implement asset management plans by letting void space, together with completing rent reviews and lease renewals. You will maintain good relationships with tenants and manage their enquiries. You will also support our Head of Investment Assets and our Head of Terminal Property at both MAN & STN working to their Asset Management strategies to maximise both rental income and capital values. What will make you successful in this role? To be successful in this role you will ideally be RICS qualified (or equivalent) with 3+ years in commerical property Management. You will have excellent knowledge of industry standards of process and procedures including quality assurance requirements together with technical expertise. You will be commercially and financially astute with experience of the industrial and office property markets. You will have the ability to influence and negotiate to achieve the most beneficial outcome to MAG with lease contract negotiations, with proven experience communicating effectively at various levels up and down an organisation in a style appropriate to the audience. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Mar 10, 2026
Full time
Every year, Manchester Airport connects over 28 million passengers with more than 200 destinations across the globe. As the fourth largest airport in the UK, Manchester is also in the top 20 airports in Europe. Part of the largest UK owned airport operator group, MAG, Manchester Airport supports over 19,000 jobs onsite and generates around £7.75bn each year for the region. Sustainability is one of our core values, and it shapes everything we do. We're committed to protecting the environment and supporting our local communities. Our programmes include airport and airline decarbonisation, comprehensive education, skills and employment support and community engagement initiatives including volunteering opportunities. At MAG, we recognise creating a first-class journey for our customers starts by creating a first-class career journey for our colleagues and we are committed to building inclusive environments in which our people can thrive. You'll also have access to some great benefits including: Flexible and generous company pension plan with various company contribution options (up to 10%) that you can change to suit your personal needs Free parkingSubsidised public transport Huge range of company discounts Free Virtual GP service, available 24 hours a day, 7 days a week Care Concierge service Two volunteering days per year About the role This is an exciting opportunity to work across an interesting and diverse portfolio within the aviation industry, which includes 5 terminals, cargo sheds, residential and rural properties, extending to over 750 leases across Manchester, East Midlands and London Stansted Airport. In this role you will be responsible for the day to day management of various properties across MAG, carrying out c100 lease events of rent reviews, lease renewals, lettings with rental values up to £100,000, and also support on higher value properties. You will implement asset management plans by letting void space, together with completing rent reviews and lease renewals. You will maintain good relationships with tenants and manage their enquiries. You will also support our Head of Investment Assets and our Head of Terminal Property at both MAN & STN working to their Asset Management strategies to maximise both rental income and capital values. What will make you successful in this role? To be successful in this role you will ideally be RICS qualified (or equivalent) with 3+ years in commerical property Management. You will have excellent knowledge of industry standards of process and procedures including quality assurance requirements together with technical expertise. You will be commercially and financially astute with experience of the industrial and office property markets. You will have the ability to influence and negotiate to achieve the most beneficial outcome to MAG with lease contract negotiations, with proven experience communicating effectively at various levels up and down an organisation in a style appropriate to the audience. Equal Opportunities & Reasonable Adjustments At MAG we believe in the importance of diversity & inclusion for all. We are committed to creating a workforce that is reflective of our society. As such we welcome applications from candidates from all backgrounds. We're also committed to well-being with a focus on mental health and supporting colleagues from underrepresented groups through our Colleague Resource Groups. As a Disability Confident employer we are committed to creating an environment where candidates and employees can perform at their optimum. Please let us know if we can provide you with any reasonable adjustments to aid your application or interview process. You can contact the team by emailing Our Colleague Resource Groups include: Women's Network, Embrace - Race & Ethnicity Group, Fly With Pride (LGBTQIA+), Mental Health, Parent & Carers, Disabilities including neurodiversity
Joshua Robert Recruitment
Barnwood, Gloucestershire
The Opportunity A leading UK property investment and development business is seeking an Asset Manager to join its growing Scotland-based team, focusing on a high-quality retail portfolio. This is an outstanding opportunity to join a well-capitalised, highly respected client-side platform with an active asset management strategy and long-term investment horizon. The role offers significant exposure across the full asset lifecycle, working closely with senior leadership on strategic initiatives, leasing, repositioning and value creation across a diverse retail portfolio. This opportunity would suit either: An existing Asset Manager looking to join a leading client-side business, or A Surveyor currently in Valuation, Agency or Property Management looking to transition into asset management. Key Responsibilities Deliver proactive asset management initiatives to enhance value across a retail-focused portfolio Work closely with leasing agents on lettings, regears and lease restructures Identify and execute value-add opportunities, including refurbishments, repurposing and tenant mix strategy Support investment and disposal activity, including underwriting and due diligence Produce and present asset business plans and performance reporting Liaise with internal teams and external advisors including agents, solicitors and consultants About You Degree qualified in Real Estate / Property or related discipline Ideally MRICS qualified (or working towards) Background in valuation, agency, property management or asset management Strong commercial awareness and understanding of the UK retail property market Analytical mindset with the ability to identify and deliver value creation opportunities Excellent communication and stakeholder management skills What s on Offer Opportunity to join a market-leading client-side property business Exposure to high-profile retail assets and strategic asset management projects Flexible / hybrid working Highly collaborative and entrepreneurial team environment Competitive salary and bonus package
Mar 10, 2026
Full time
The Opportunity A leading UK property investment and development business is seeking an Asset Manager to join its growing Scotland-based team, focusing on a high-quality retail portfolio. This is an outstanding opportunity to join a well-capitalised, highly respected client-side platform with an active asset management strategy and long-term investment horizon. The role offers significant exposure across the full asset lifecycle, working closely with senior leadership on strategic initiatives, leasing, repositioning and value creation across a diverse retail portfolio. This opportunity would suit either: An existing Asset Manager looking to join a leading client-side business, or A Surveyor currently in Valuation, Agency or Property Management looking to transition into asset management. Key Responsibilities Deliver proactive asset management initiatives to enhance value across a retail-focused portfolio Work closely with leasing agents on lettings, regears and lease restructures Identify and execute value-add opportunities, including refurbishments, repurposing and tenant mix strategy Support investment and disposal activity, including underwriting and due diligence Produce and present asset business plans and performance reporting Liaise with internal teams and external advisors including agents, solicitors and consultants About You Degree qualified in Real Estate / Property or related discipline Ideally MRICS qualified (or working towards) Background in valuation, agency, property management or asset management Strong commercial awareness and understanding of the UK retail property market Analytical mindset with the ability to identify and deliver value creation opportunities Excellent communication and stakeholder management skills What s on Offer Opportunity to join a market-leading client-side property business Exposure to high-profile retail assets and strategic asset management projects Flexible / hybrid working Highly collaborative and entrepreneurial team environment Competitive salary and bonus package
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of. Assisting the Community Manager in the day-to-day financial and operational management of the property including leasing, marketing, property maintenance and tenancy administration. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Actively seeks interaction and contact with residents to proactively seek to improve the front of house service delivery anticipating and exceeding resident expectations. Promotes resident satisfaction and retention by monitoring resident feedback including online reviews and responding to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. Assists and supports the Community Manager with communications, assessment and development of team members. Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Completes relevant operational, financial and compliance administrative tasks including routine weekly and monthly reporting and ensures property data is accurate. Supports with resident event management within the community. Undertakes marketing and leasing activities including: viewings, following up on enquiries and sales conversions. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions. Assists with summer community preparations, including move-in and move-out processes. Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company's policies and procedures. Participates where required in an on call roster to provide out of hours emergency support for the community. Works with the Community Manager in the preparation of the annual budget and monthly management accounts. Experience & Skills Essential Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills. Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .
Mar 08, 2026
Full time
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing. Headquartered in Charleston, South Carolina, Greystar manages and operates over $300 billion of real estate in over 260 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more than one million units/beds globally. Across its platforms, Greystar has over $79 billion of assets under management, including approximately $36 billion of development assets and over $30 billion of regulatory assets under management. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit . JOB DESCRIPTION SUMMARY The purpose of this role is to manage and support in the delivery of the day-to-day resident experience objectives of the property and lead the team by example to build a vibrant, safe and welcoming community our residents enjoy being part of. Assisting the Community Manager in the day-to-day financial and operational management of the property including leasing, marketing, property maintenance and tenancy administration. JOB DESCRIPTION Key Role Responsibilities Acts as a role model at all times by demonstrating the core values. Actively seeks interaction and contact with residents to proactively seek to improve the front of house service delivery anticipating and exceeding resident expectations. Promotes resident satisfaction and retention by monitoring resident feedback including online reviews and responding to questions, requests and complaints in a timely manner, and taking appropriate action to resolve and address service issues. Assists and supports the Community Manager with communications, assessment and development of team members. Monitors payments and chases outstanding rent arrears following rent collection processes to meet business goals whilst promoting tenancy extensions and other revenue streams. Co-ordinates the tenancy management process by making periodic apartment inspections, evicting residents, and imposing and collecting late fees and other charges within the terms of the agreement. Processes invoices from vendors, contractors and service providers for payment and manages communication with finance team members and other stakeholders as required. Ensures the operation of the community complies with Company policies and procedures and any laws and regulations governing housing operations and residential lettings. Conducts regular community walkabouts and inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal. Completes relevant operational, financial and compliance administrative tasks including routine weekly and monthly reporting and ensures property data is accurate. Supports with resident event management within the community. Undertakes marketing and leasing activities including: viewings, following up on enquiries and sales conversions. Develops and maintains local knowledge and information resources relevant to resident needs i.e. travel, entertainment and amenities. Stays informed about current market and competitor conditions. Assists with summer community preparations, including move-in and move-out processes. Assists the Community Manager to ensure the property meets necessary Health and Safety requirements, monitors incident reporting system and completes compliance activities in line with the Company's policies and procedures. Participates where required in an on call roster to provide out of hours emergency support for the community. Works with the Community Manager in the preparation of the annual budget and monthly management accounts. Experience & Skills Essential Excellent customer service skills and significant experience in a customer facing service delivery role. Good team player with strong relationship building and influencing skills. Ability to act autonomously, taking decisions and/or action when required. Fluent English verbal and written communication skills. Excellent organisation skills with the ability to multi task and prioritise. Numerical skills necessary to complete the above activities. Self and culturally aware and able to adapt relationship building, communications and negotiation skills to suit audience. Flexible approach to work and adaptable to thrive in a changing environment. Enthusiasm to deliver an exceptional experience to stakeholders and continuously improve knowledge of self and others. Important Notice Greystar will never request your banking details or other sensitive personal information during the interview process. Greystar does not conduct any interviews via text or messaging, and all communication will come from official Greystar email addresses If you receive suspicious requests, please report them immediately to .
Job Title: Property / Lettings Branch Manager Location: Lincoln Hours: Full-time, Monday to Friday (9:00 am - 5:30 pm) plus 15 Saturdays per year (10:00 am - 3:00 pm) About Us Our client is a rapidly growing student lettings company with offices nationwide. They are committed to delivering exceptional accommodation experiences for both students and landlords across the UK. The Role We're seeking an experienced Property or Lettings Branch Manager at our client Lincoln branch. In this role, you'll lead a team of Lettings Consultants and Property Managers, focusing on providing outstanding customer service and ensuring an excellent experience for both landlords and tenants. You'll be responsible for managing lettings operations, asset performance, compliance, and marketing initiatives while fostering strong relationships with stakeholders. Key Responsibilities Build and maintain excellent relationships with Landlords, Tenants, and Contractors Deliver an outstanding Tenant and Landlord experience Oversee asset management and performance across the lettings portfolio Recruit, train, and mentor team members, providing regular feedback and appraisals Conduct weekly compliance audits and run compliance reports Support Asset Managers with utility and investment management for landlords' portfolios Handle lettings administration, marketing, and advertising activities for the portfolio Plan and manage branch marketing events with the Marketing Manager Conduct regular landlord meetings and deliver weekly lettings reports to the Operations Manager Ensure the branch meets its Key Performance Indicators (KPIs) and compliance standards Oversee the upkeep and compliance of the office, including vehicle management About You We're looking for a motivated, flexible, and proactive leader with a solid background in property management or lettings. To thrive in this role, you'll need: Skills: Excellent organisational and communication skills, with a customer focused approach Drive: Self motivated with the ability to work independently and as part of a team Additional Requirements: A valid driving license and access to your own car What They Offer Competitive salary and bonus scheme Commission pay and signing bonus A supportive, ambitious work environment that values personal and professional growth Equal Opportunities Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 07, 2026
Full time
Job Title: Property / Lettings Branch Manager Location: Lincoln Hours: Full-time, Monday to Friday (9:00 am - 5:30 pm) plus 15 Saturdays per year (10:00 am - 3:00 pm) About Us Our client is a rapidly growing student lettings company with offices nationwide. They are committed to delivering exceptional accommodation experiences for both students and landlords across the UK. The Role We're seeking an experienced Property or Lettings Branch Manager at our client Lincoln branch. In this role, you'll lead a team of Lettings Consultants and Property Managers, focusing on providing outstanding customer service and ensuring an excellent experience for both landlords and tenants. You'll be responsible for managing lettings operations, asset performance, compliance, and marketing initiatives while fostering strong relationships with stakeholders. Key Responsibilities Build and maintain excellent relationships with Landlords, Tenants, and Contractors Deliver an outstanding Tenant and Landlord experience Oversee asset management and performance across the lettings portfolio Recruit, train, and mentor team members, providing regular feedback and appraisals Conduct weekly compliance audits and run compliance reports Support Asset Managers with utility and investment management for landlords' portfolios Handle lettings administration, marketing, and advertising activities for the portfolio Plan and manage branch marketing events with the Marketing Manager Conduct regular landlord meetings and deliver weekly lettings reports to the Operations Manager Ensure the branch meets its Key Performance Indicators (KPIs) and compliance standards Oversee the upkeep and compliance of the office, including vehicle management About You We're looking for a motivated, flexible, and proactive leader with a solid background in property management or lettings. To thrive in this role, you'll need: Skills: Excellent organisational and communication skills, with a customer focused approach Drive: Self motivated with the ability to work independently and as part of a team Additional Requirements: A valid driving license and access to your own car What They Offer Competitive salary and bonus scheme Commission pay and signing bonus A supportive, ambitious work environment that values personal and professional growth Equal Opportunities Office Angels is an employment agency and business. We are an equal opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Job Title : Property / Lettings Branch Manager Location : Lincoln Hours : Full-time, Monday to Friday (9:00 am - 5:30 pm) plus 15 Saturdays per year (10:00 am - 3:00 pm) About Us Our client is a rapidly growing student lettings company with offices nationwide. They are committed to delivering exceptional accommodation experiences for both students and landlords across the UK The Role We're seeking an experienced Property or Lettings Branch Manager at our client Lincoln branch. In this role, you'll lead a team of Lettings Consultants and Property Managers, focusing on providing outstanding customer service and ensuring an excellent experience for both landlords and tenants. You'll be responsible for managing lettings operations, asset performance, compliance, and marketing initiatives while fostering strong relationships with stakeholders. Key Responsibilities Build and maintain excellent relationships with Landlords, Tenants, and Contractors Deliver an outstanding Tenant and Landlord experience Oversee asset management and performance across the lettings portfolio Recruit, train, and mentor team members, providing regular feedback and appraisals Conduct weekly compliance audits and run compliance reports Support Asset Managers with utility and investment management for landlords' portfolios Handle lettings administration, marketing, and advertising activities for the portfolio Plan and manage branch marketing events with the Marketing Manager Conduct regular landlord meetings and deliver weekly lettings reports to the Operations Manager Ensure the branch meets its Key Performance Indicators (KPIs) and compliance standards Oversee the upkeep and compliance of the office, including vehicle management About You We're looking for a motivated, flexible, and proactive leader with a solid background in property management or lettings. To thrive in this role, you'll need: Skills : Excellent organisational and communication skills, with a customer-focused approach Drive : Self-motivated with the ability to work independently and as part of a team Additional Requirements : A valid driving license and access to your own car What They Offer Competitive salary and bonus scheme Commission pay and signing bonus A supportive, ambitious work environment that values personal and professional growth Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Mar 05, 2026
Full time
Job Title : Property / Lettings Branch Manager Location : Lincoln Hours : Full-time, Monday to Friday (9:00 am - 5:30 pm) plus 15 Saturdays per year (10:00 am - 3:00 pm) About Us Our client is a rapidly growing student lettings company with offices nationwide. They are committed to delivering exceptional accommodation experiences for both students and landlords across the UK The Role We're seeking an experienced Property or Lettings Branch Manager at our client Lincoln branch. In this role, you'll lead a team of Lettings Consultants and Property Managers, focusing on providing outstanding customer service and ensuring an excellent experience for both landlords and tenants. You'll be responsible for managing lettings operations, asset performance, compliance, and marketing initiatives while fostering strong relationships with stakeholders. Key Responsibilities Build and maintain excellent relationships with Landlords, Tenants, and Contractors Deliver an outstanding Tenant and Landlord experience Oversee asset management and performance across the lettings portfolio Recruit, train, and mentor team members, providing regular feedback and appraisals Conduct weekly compliance audits and run compliance reports Support Asset Managers with utility and investment management for landlords' portfolios Handle lettings administration, marketing, and advertising activities for the portfolio Plan and manage branch marketing events with the Marketing Manager Conduct regular landlord meetings and deliver weekly lettings reports to the Operations Manager Ensure the branch meets its Key Performance Indicators (KPIs) and compliance standards Oversee the upkeep and compliance of the office, including vehicle management About You We're looking for a motivated, flexible, and proactive leader with a solid background in property management or lettings. To thrive in this role, you'll need: Skills : Excellent organisational and communication skills, with a customer-focused approach Drive : Self-motivated with the ability to work independently and as part of a team Additional Requirements : A valid driving license and access to your own car What They Offer Competitive salary and bonus scheme Commission pay and signing bonus A supportive, ambitious work environment that values personal and professional growth Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you. Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer. By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Lettings Manager - Manchester Permanent Who we are MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. The business focuses on the delivery of new residential and industrial developments alongside the active management of a diverse and growing portfolio, which curre
Mar 04, 2026
Full time
Lettings Manager - Manchester Permanent Who we are MCR Property Group is a leading independent real estate investment and development company with a strong UK presence, operating from offices in London, Manchester, Birmingham, and Glasgow. The business focuses on the delivery of new residential and industrial developments alongside the active management of a diverse and growing portfolio, which curre
Estate Manager - Retail We are looking to recruit an Estates Manager to manage the Group's UK property portfolio (Circa 150 stores and 70 Residential units nationally). This will include leading on landlord and tenant, day to day estates, transactions, rating, property lease management and negotiations. You will be working with the Head of Property to develop a mid to long-term strategy for the business and be responsible for leading and negotiating Transactions (acquisitions and dispositions), Lease Renewals and Rent Reviews on an ongoing basis. You will also be expected to undertake an allocated amount of L&T jobs directly (only outsourcing to consultants where necessary). This role is responsible for managing Business Rates Liability for the company and working with other members of the team and external consultants, to lead negotiations on Dilapidation disputes. You will provide forecasting around costs associated with the estate and maximise opportunities for currently under-utilised space within the portfolio. You will work with and manage a Property Co-ordinator. Key Accountabilities & Responsibilities Managing Day to Day Property related Issues Manage Day to Day Landlord relationships Liaise with other Departments including Legal, Operations, Finance to ensure smooth running of Department Liaise with Maintenance Team to ensure that Building and Property Repairs are dealt with quickly, efficiently and Cost effective Liaise with professional teams, including solicitors, agents, and planning consultants whilst working with the wider property team Prepare and deliver reports for senior management including recommendations, detailed feasibility studies and strong financials Highlighting procedures and processes and providing solutions for the company to save costs and make long term profit. Manage the Commercial & Residential lettings About You You will have at least 5 year's general property experience, preferably within a retail and/or multi-site environment and be RICS Qualified. knowledge and experience of convenience retail sector Experienced at negotiating as a tenant to secure the best renewals of leases. Experienced at negotiating with tenants to secure the best returns on investment Excellent Project Management skills Previous experience of franchise operations would be a bonus. Experience of property acquisitions and estates management Contacts and standing in the Property sector Good commercial acumen and experience of financial responsibilities Extensive retail experience gained either at a client-side end user, retail developer or agency
Mar 02, 2026
Full time
Estate Manager - Retail We are looking to recruit an Estates Manager to manage the Group's UK property portfolio (Circa 150 stores and 70 Residential units nationally). This will include leading on landlord and tenant, day to day estates, transactions, rating, property lease management and negotiations. You will be working with the Head of Property to develop a mid to long-term strategy for the business and be responsible for leading and negotiating Transactions (acquisitions and dispositions), Lease Renewals and Rent Reviews on an ongoing basis. You will also be expected to undertake an allocated amount of L&T jobs directly (only outsourcing to consultants where necessary). This role is responsible for managing Business Rates Liability for the company and working with other members of the team and external consultants, to lead negotiations on Dilapidation disputes. You will provide forecasting around costs associated with the estate and maximise opportunities for currently under-utilised space within the portfolio. You will work with and manage a Property Co-ordinator. Key Accountabilities & Responsibilities Managing Day to Day Property related Issues Manage Day to Day Landlord relationships Liaise with other Departments including Legal, Operations, Finance to ensure smooth running of Department Liaise with Maintenance Team to ensure that Building and Property Repairs are dealt with quickly, efficiently and Cost effective Liaise with professional teams, including solicitors, agents, and planning consultants whilst working with the wider property team Prepare and deliver reports for senior management including recommendations, detailed feasibility studies and strong financials Highlighting procedures and processes and providing solutions for the company to save costs and make long term profit. Manage the Commercial & Residential lettings About You You will have at least 5 year's general property experience, preferably within a retail and/or multi-site environment and be RICS Qualified. knowledge and experience of convenience retail sector Experienced at negotiating as a tenant to secure the best renewals of leases. Experienced at negotiating with tenants to secure the best returns on investment Excellent Project Management skills Previous experience of franchise operations would be a bonus. Experience of property acquisitions and estates management Contacts and standing in the Property sector Good commercial acumen and experience of financial responsibilities Extensive retail experience gained either at a client-side end user, retail developer or agency
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
Feb 15, 2026
Full time
JLL empowers you to shape a brighter way .Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. JLL are currently recruiting for a General Manager for once of or exciting client sites in Paddington. The General Manager (GM) is the primary responsible person for FM operations delivering all operations and customer related services to the building and its occupants and through the on-site team will be responsible for ensuring that facilities services accord with the best practice standards as defined by Jones Lang LaSalle (JLL). The GM will be JLL's and the building owners 'Ambassador' and maintain and promote the property's position in the locality as best in class for occupiers to work in. The GM will have a close working relationship with senior representatives of the building tenants and the building Owners representatives.Reporting to the Senior Facilities Manager, the GM has line management responsibilities for the on-site FM team and will be the representative for specified key client/occupier issues. The GM will work in several "virtual teams" with the client focussed teams of Asset and Property Managers, Surveying Executives and Client Accountants. Key Responsibilities and Deliverables Client Service To understand the Client's objective and instructions in relation to the property. To assist in Client reporting concerning all on-site operational issues and customer relations. Act as lead for the Client in all matters relating to the operation at the property to establish and enhance brand image. Support Client's vision for the property, ensuring the on site Team acts as facilitator in the delivery of CAPEX projects. Co-ordinate exceptional expenditure projects (PPMP) Customer Experience Establish and manage a property strategy with a view to providing a high standard of customer service that enhances the customer experience and develops a property partnership community. Regularly meet with the building occupier's representatives to fully understand their wants and needs within the property. Manage the buildings on-site services teams to ensure optimal customer satisfaction and minimise the downtime when service interruption occurs. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Operations Management Lead, develop and inspire the on-site FM team (both directly employed and sub-contracted) to deliver high standards of service at the property. Ensure KPIs are met and service excellence is delivered throughout all areas of on-site operations. To be responsible for the implementation of agreed best practice in accordance with JLL's Facilities Management Best Practice policies in the following areas: accounting service charge financial management practice, information/communications, procurement, operations, repair & maintenance, socially social & environmental responsible management, customer focus experience and human resources (training and development) ensuring: + standard systems and procedures + customer service delivery + standard documents and templates + audit and inspection + reduction of risk + consistent high standards of service delivery (and their measurement) + improved reporting to clients To ensure readiness for sale dealing with due diligence enquiries on disposal and lettings from a facilities operations perspective. Create an 'ambassadorial' role with the customer (occupier) representatives, the Merchant Square Estate Team and in local industry business groups, Local Authority and community/civic stakeholder meetings as appropriate. Inform the Property Manager of any occupier matters that may influence valuation/investment considerations including assistance in monitoring Tenant's occupiers' compliance with covenants. In conjunction with the Property Management team, ensure the financial management of the property, through the preparation of service charge budgets, the monitoring of agreed budgets to pre-defined cash limits, quarterly variance reporting and service charge reconciliation, is delivered to JLL accounting practices. To include the administration of non-recoverable budgets. To understand the principal terms of occupier's leases as they affect the facilities property management of the property building and the Client's obligations to provide services including clarity on the extent of the common areas. Ensure that the procurement of all supplies and services at the property is undertaken in accordance with JLL's PAM procurement policy to ensure the highest standards for the best value. This will include the use of accredited Contractors only, usually based on framework agreements, and JLL's purchase ordering systems. Monitor contractor performance against agreed standards. Review service contracts as appropriate. Ensure establish and maintain high quality health and safety practices, in accordance with best practice guidelines from central support under the JLL's risk management programme and the RFM Ensure all risks identified in the independent Risk Assessment are properly addressed and to review risks as part of JLL's audit process and Site Compliance inspections. To work with other appropriate aspects of JLL's 'Socially Responsible Management' programme. Ensure these are implemented in relation to environmental & sustainability policies. To ensure reactive maintenance and day-to-day service requirements are undertaken in a timely and cost-effective manner. Be familiar with all heating, ventilating, mechanical and electrical equipment at the property and have a sound understanding of the purpose and general working of such equipment. To ensure maintenance contracts in place cover specification as defined within the O&M manual requirements and do not negate warranties/guarantees. Where required, work with building surveyors/architects/consultants on major works. With the Property Manager, identify and arrange minor planned works. Maintain, test and implement major incident plans to cover all emergencies Customer Experience Establish and manage building strategy with a view to providing high standard of customer service to enhance the customer experience and develop a building partnership community. Undertake annual Occupier Surveys (or more frequently as required) and respond to occupier feedback with a view to achieving positive outcomes and consistent high levels of customer satisfaction Required Qualifications, Skills and Experience Strong management experience gained within a high profile commercial environment. Excellent customer service skills and a track record of implementing successful customer orientated activities. Demonstrate a strong good understanding of building design and base build management Member of IWFM NEBOSH/IOSH qualification A proven track record in managing and motivating on-site operational management teams Experience of managing service charge budgets and major CAPEX projects Strong commercial acumen Strong leadership skills to effectively manage and motivate a team to achieve a high level of performance and to exceed targets Accountable and resilient Ability to work under pressure Demonstrate ability to support change related initiatives and to determine what expertise and resources are required to resolve problems quickly
