Customer Success Manager Financial Services SaaS London / Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team will scale in three clear phases: Build the foundation - establish trusted, senior client relationships and embed best-practice platform usage Drive adoption and value - ensure clients are using the platform correctly, consistently, and in line with their operating model Commercial growth - identify and execute upsell and cross-sell opportunities as accounts mature and usage deepens You will sit post-implementation, owning the long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post go-live Develop a deep understanding of each client's operating model, workflows, and success criteria Drive platform adoption, value realisation, and long-term retention Act as a strategic partner to clients as their requirements evolve Lead regular client reviews, health checks, and success planning sessions Monitor usage, adoption, and risk signals to proactively address issues Own renewals and identify value-led expansion opportunities Work closely with Implementation, Product, Support, and Sales to deliver a joined-up client experience Feed structured customer insight back into Product and Engineering teams Building the Function Help define Customer Success processes, playbooks, and best practice Contribute to success metrics, reporting, and tooling Act as the voice of the customer internally Support the evolution of the function as the team grows in size and scope Required Experience Strong background in financial services Proven experience in Customer Success, Account Management, Relationship Management, or Consulting Demonstrable experience owning long-term client relationships in a B2B SaaS or enterprise technology environment Solid understanding of fund managers, fund administrators, and settlement processes Comfortable engaging with senior, technical, and operational stakeholders Able to translate complex platforms into clear commercial and operational value Structured, proactive, and outcome-focused approach Comfortable operating in a scaling business where processes are still being defined Compensation & Benefits Base salary: £75,000 - £100,000 Performance-linked bonus Comprehensive benefits package Flexible, hybrid working Strong investment in learning, development, and career progression Please contact Ian Bailey at Harrington Starr for full details
Mar 03, 2026
Full time
Customer Success Manager Financial Services SaaS London / Hybrid £75,000 - £100,000 + Bonus + Benefits This is a newly created role within a newly formed Customer Success function, designed to support the next phase of growth for a well-established financial-services technology platform. The team will scale in three clear phases: Build the foundation - establish trusted, senior client relationships and embed best-practice platform usage Drive adoption and value - ensure clients are using the platform correctly, consistently, and in line with their operating model Commercial growth - identify and execute upsell and cross-sell opportunities as accounts mature and usage deepens You will sit post-implementation, owning the long-term client relationship and acting as a trusted advisor across business, operational, and technical stakeholders. This role has genuine influence: shaping how Customer Success operates today, and how the function evolves as the business scales. The Role Own and manage a portfolio of financial-services clients post go-live Develop a deep understanding of each client's operating model, workflows, and success criteria Drive platform adoption, value realisation, and long-term retention Act as a strategic partner to clients as their requirements evolve Lead regular client reviews, health checks, and success planning sessions Monitor usage, adoption, and risk signals to proactively address issues Own renewals and identify value-led expansion opportunities Work closely with Implementation, Product, Support, and Sales to deliver a joined-up client experience Feed structured customer insight back into Product and Engineering teams Building the Function Help define Customer Success processes, playbooks, and best practice Contribute to success metrics, reporting, and tooling Act as the voice of the customer internally Support the evolution of the function as the team grows in size and scope Required Experience Strong background in financial services Proven experience in Customer Success, Account Management, Relationship Management, or Consulting Demonstrable experience owning long-term client relationships in a B2B SaaS or enterprise technology environment Solid understanding of fund managers, fund administrators, and settlement processes Comfortable engaging with senior, technical, and operational stakeholders Able to translate complex platforms into clear commercial and operational value Structured, proactive, and outcome-focused approach Comfortable operating in a scaling business where processes are still being defined Compensation & Benefits Base salary: £75,000 - £100,000 Performance-linked bonus Comprehensive benefits package Flexible, hybrid working Strong investment in learning, development, and career progression Please contact Ian Bailey at Harrington Starr for full details
Job Title: Audit and Accounts Associate Location: Beaconsfield Experience level: Trainee Position Type: Permanent Salary: Competitive + Benefits Apply now for our September 2026 intake We currently have an exciting opportunity for exceptional, forward-thinking and proactive individuals to join our Graduate Training Programme to train for the ACA qualification based at our offices in Beaconsfield. This diverse role includes a range of financial management, advisory functions and audit work, giving our trainees a range of opportunity to see and work with different sectors throughout their training. You will be enrolled in an ACA training programme, where you will receive full support from your team and study support across a range of disciplines and gain hands on experience working with clients across a range of industry sectors, making this an ideal opportunity to begin your career in accountancy. In addition to your formal ICAEW training and external formal training programme, we also provide all trainees with regular in house informal training and a full support network including a mentor/line manager. Working at Rouse Our people are our most important asset, which is why we aim to recruit, develop and retain the best by offering challenging and rewarding opportunities combined with best in class training and development programmes. Being members of Praxity AISBL, the world's largest alliance of independent accounting and auditing firms, means we can support UK businesses with global ambitions at every stage as well as those wanting to do business in the UK. Graduates could work with Praxity and our international network including the opportunity for secondment on qualification. In 2025, we joined forces with Finerva, an innovative London based scale up specialist accounting and advisory firm. This strategic merger has expanded our capabilities and added new opportunities for both our people and our clients with ambitious growth plans. We are located in Beaconsfield in Buckinghamshire, with a 2 minute walk to the Beaconsfield Station (Chiltern Line) and 5 minutes from the M40. Our clients We are an extremely diverse practice, dealing with SMEs to large multinational groups. Our team offers a full suite of services for ambitious businesses, individuals and entrepreneurs across London and the South East. For added confidence and reassurance, we also offer a range of audit and assurance services through Rouse Audit. What you'll be doing Assisting with the preparation of statutory accounts for a diverse portfolio of clients Supporting audit planning, fieldwork, and testing under the guidance of senior team members Preparing working papers and ensuring compliance with relevant standards and regulations Participating in client meetings and building strong professional relationships Developing your technical knowledge through hands on work and study Contributing to a positive, team orientated culture What we're looking for A recent or upcoming graduate (2:1 or above preferred) in any discipline Maths and English GCSE Grade A - B Strong analytical, numerical and organisational skills Excellent communication and a proactive approach to problem solving High attention to detail and willingness to learn A genuine interest in pursuing a career in audit and accounts What we offer Full study support towards ACA qualification Structured training and ongoing professional development A friendly, supportive team that invests in your growth Exposure to a broad mix of industries and clients Clear progression pathways Competitive salary and benefits Our recruitment process We aim to make our recruitment process clear, fair and efficient: CV Submission: Submit your CV and brief cover letter to Applications are open now and will be reviewed in January and February 2026. If shortlisted for interview: You will be contacted to arrange an interview and right to work check, this involves a 5 minute teams call with our Recruitment and HR Coordinator, in order to check your eligibility to work in the UK. Initial Interview (via a Teams call): You will have a 30 minute Teams call with two members of our team. This is an opportunity for us to get to know you and for you to ask questions about the role. Graduate Assessment Day (9am to 3pm, Wednesday 18 March 2026 at our Beaconsfield Office): Successful candidates from the initial interview will be invited to our in person assessment day, which includes: A numerical and logical thinking test A short presentation A group exercise Final Decision: We aim to make a decision within a few days after the assessment day.
Mar 03, 2026
Full time
Job Title: Audit and Accounts Associate Location: Beaconsfield Experience level: Trainee Position Type: Permanent Salary: Competitive + Benefits Apply now for our September 2026 intake We currently have an exciting opportunity for exceptional, forward-thinking and proactive individuals to join our Graduate Training Programme to train for the ACA qualification based at our offices in Beaconsfield. This diverse role includes a range of financial management, advisory functions and audit work, giving our trainees a range of opportunity to see and work with different sectors throughout their training. You will be enrolled in an ACA training programme, where you will receive full support from your team and study support across a range of disciplines and gain hands on experience working with clients across a range of industry sectors, making this an ideal opportunity to begin your career in accountancy. In addition to your formal ICAEW training and external formal training programme, we also provide all trainees with regular in house informal training and a full support network including a mentor/line manager. Working at Rouse Our people are our most important asset, which is why we aim to recruit, develop and retain the best by offering challenging and rewarding opportunities combined with best in class training and development programmes. Being members of Praxity AISBL, the world's largest alliance of independent accounting and auditing firms, means we can support UK businesses with global ambitions at every stage as well as those wanting to do business in the UK. Graduates could work with Praxity and our international network including the opportunity for secondment on qualification. In 2025, we joined forces with Finerva, an innovative London based scale up specialist accounting and advisory firm. This strategic merger has expanded our capabilities and added new opportunities for both our people and our clients with ambitious growth plans. We are located in Beaconsfield in Buckinghamshire, with a 2 minute walk to the Beaconsfield Station (Chiltern Line) and 5 minutes from the M40. Our clients We are an extremely diverse practice, dealing with SMEs to large multinational groups. Our team offers a full suite of services for ambitious businesses, individuals and entrepreneurs across London and the South East. For added confidence and reassurance, we also offer a range of audit and assurance services through Rouse Audit. What you'll be doing Assisting with the preparation of statutory accounts for a diverse portfolio of clients Supporting audit planning, fieldwork, and testing under the guidance of senior team members Preparing working papers and ensuring compliance with relevant standards and regulations Participating in client meetings and building strong professional relationships Developing your technical knowledge through hands on work and study Contributing to a positive, team orientated culture What we're looking for A recent or upcoming graduate (2:1 or above preferred) in any discipline Maths and English GCSE Grade A - B Strong analytical, numerical and organisational skills Excellent communication and a proactive approach to problem solving High attention to detail and willingness to learn A genuine interest in pursuing a career in audit and accounts What we offer Full study support towards ACA qualification Structured training and ongoing professional development A friendly, supportive team that invests in your growth Exposure to a broad mix of industries and clients Clear progression pathways Competitive salary and benefits Our recruitment process We aim to make our recruitment process clear, fair and efficient: CV Submission: Submit your CV and brief cover letter to Applications are open now and will be reviewed in January and February 2026. If shortlisted for interview: You will be contacted to arrange an interview and right to work check, this involves a 5 minute teams call with our Recruitment and HR Coordinator, in order to check your eligibility to work in the UK. Initial Interview (via a Teams call): You will have a 30 minute Teams call with two members of our team. This is an opportunity for us to get to know you and for you to ask questions about the role. Graduate Assessment Day (9am to 3pm, Wednesday 18 March 2026 at our Beaconsfield Office): Successful candidates from the initial interview will be invited to our in person assessment day, which includes: A numerical and logical thinking test A short presentation A group exercise Final Decision: We aim to make a decision within a few days after the assessment day.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Build and nurture strong relationships with key stakeholders to drive retention and growth Conduct discovery with customers to understand business objectives and uncover new use cases Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues About you Customer-facing experience in Customer Success Management, Account Management, Technical Account Management or similar ideally in B2B SaaS space Experience managing a book of business of up to 35 strategic accounts from onboarding through renewal A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave 25 days of annual leave + public holidays + paid sick leave 100% Medical, Dental & Vision 401k Plan A generous referral scheme Fun culture with regular socials A brand new computer + monitor Remote USA - Central or Eastern standard time preferred Compensation: $160,000 - $180,000 OTE. The final compensation package will be determined based on your experience, qualifications, and location.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting into the Head of Customer Success, the ideal candidate will be customer-centric and passionate about building strong customer relationships while delivering value to ensure happy customers. Build and nurture strong relationships with key stakeholders to drive retention and growth Conduct discovery with customers to understand business objectives and uncover new use cases Establish and maintain a trusted advisor relationship with customers, ensuring that customers are realizing value out of their investment in Synthesia Act as a subject matter expert for the practical application of Synthesia within enterprises and take a consultative approach in implementing video content into their workflows Monitor utilization and deploy strategies to increase user engagement, adoption and satisfaction Lead Quarterly Business Reviews with senior stakeholders in attendance that deliver clear outcomes Ensure ROI and value is communicated and understood by the customer Proactively monitor customer health, including potential risks to renewals and expansion opportunities Own commercial conversations and all aspects of the renewal process Collaborate with internal teams to ensure seamless onboarding, support, and resolution of customer issues About you Customer-facing experience in Customer Success Management, Account Management, Technical Account Management or similar ideally in B2B SaaS space Experience managing a book of business of up to 35 strategic accounts from onboarding through renewal A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave 25 days of annual leave + public holidays + paid sick leave 100% Medical, Dental & Vision 401k Plan A generous referral scheme Fun culture with regular socials A brand new computer + monitor Remote USA - Central or Eastern standard time preferred Compensation: $160,000 - $180,000 OTE. The final compensation package will be determined based on your experience, qualifications, and location.
Senior Manager, Business Development - Identity & Risk Solutions At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value-Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result-oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real-time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best-in-class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e-commerce, specifically, in areas of fraud and risk management, 3-D Secure, authentication, NFC, tokenization, remote payments, as also a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross-functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities: Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility are the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various Client business needs, leveraging Visa solutions across multiple platforms. Work hand-in-hand with colleagues from other functional areas the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stake holders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic Financialand non-financial accounts. Utilize a data-driven approach, providing factual and analytical support in argumentation. Understand market environment and provide inputs into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in-depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required Experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, Tokenization, EMV, NFC, Mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go-to-market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data-driven problem-solving skills and a hands-on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-including large-group presentations. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 28, 2026
Full time
Senior Manager, Business Development - Identity & Risk Solutions At Visa, we are passionate about making a difference. We lead the way in disrupting fraud from multiple vectors, and we are expanding our Value-Added Services team with a Senior Manager Sales Specialist based in London. If you are dynamic, result-oriented and ready to drive growth initiatives, we would love to hear from you. A key part of this role involves Promoting the full suite of Visa Protect Services You will be responsible for communicating its value to clients, demonstrating how Visa's adaptive behavioural analytics, real-time transaction scoring, and advanced machine learning models help financial institutions detect and prevent fraud with greater precision and lower false positives. The Visa Protect Salesperson has primary ownership and accountability for bringing Visa products and solutions to market to ensure Visa continues to hold its leadership position in driving the growth of core products and digital payments by providing maximum security combined with best-in-class user experience. Additionally helps account executives win new business using subject matter expertise and thought leadership. The right candidate must possess technical and functional understanding of payment systems, core products, protocols and frameworks, and this has to balance with business acumen and commercial instincts. Familiarity with technologies and systems used in payments, mobile and e-commerce, specifically, in areas of fraud and risk management, 3-D Secure, authentication, NFC, tokenization, remote payments, as also a working knowledge of system interconnection methods (APIs, SDKs, ISO messages etc.) is expected. Experience with risk and fraud management is an advantage. This role demands a proactive approach, robust sales skills, and the ability to engage with clients consultatively to understand their strategies, priorities, and to support their needs. The candidate must also have strong coordination and project management skills to be able to deliver on large cross-functional projects working with colleagues and partners across multiple geographies and time zones. The role is based in London and will require occasional travel. Responsibilities and activities: Owner of Visa Risk and Authentication Sales activities in the local market. Delivering complex solutions for clients and supporting delivery of related Visa scorecard targets. Primary responsibility are the UK & Ireland markets. Identify strategic opportunities for Visa capabilities through a strong understanding of various Client business needs, leveraging Visa solutions across multiple platforms. Work hand-in-hand with colleagues from other functional areas the role holder must be a catalyst for development of existing and new solutions. Thought leadership with internal and external stake holders including participation in industry events, regulator and government engagement to formulate strategy to drive regulation change where needed. Partner with Account Executives to develop and execute account strategies, objectives and plans to increase revenue and market share for strategic Financialand non-financial accounts. Utilize a data-driven approach, providing factual and analytical support in argumentation. Understand market environment and provide inputs into country strategies and account plans. Track competition activity and continually be focused on ensuring that Visa's products and solutions deployed in the market meet all relevant consumer and merchant payment needs. Foster in-depth and productive relationships at all levels with the clients and the Visa organization. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 8 or more years of relevant work experience with a bachelor's degree or at least 5 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD. Preferred Qualifications 9 or more years of relevant work experience with a bachelor's degree or at least 7 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD Bachelor's degree in business, Information Systems, Computer Science, or a related technical discipline. Required Experience Strong sales skills to drive revenue growth and build lasting client relationships. Experience in the payments, mobile, software or technology services required, preferably in the banking or financial industry. Experience in risk and, or fraud management. Understanding of card products, digital payments and payment technologies related to eCommerce, Tokenization, EMV, NFC, Mobile, etc. Experience with new product development and ability to translate client needs into product requirements, developing product pricing and positioning strategies. Demonstrated track record of planning, managing and delivering on complex cross functional projects from conceptualization to launch. Proven ability to develop and execute go-to-market strategies for products. Strong ability to analyze complex data and information, develop insights, and create impactful narratives. Ability to quickly assimilate and apply new solutions and application knowledge. Data-driven problem-solving skills and a hands-on approach to work. Strategic thinking and thought leadership. Ability to work within a complex and often ambiguous environment, and to influence senior management and other relevant parties. Executive presence, strong written and oral communication-including large-group presentations. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Senior Director of Customer Success and focusing on accounts in Europe - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You need to be German Native / Bilingual Proficiency You are based in Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You are based in London or Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A hybrid setting where you can work from our London office in Regents place. A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Feb 28, 2026
Full time
Synthesia is the world's leading AI video platform for business, used by over 90% of the Fortune 100. Founded in 2017, the company is headquartered in London, with offices and teams across Europe and the US. As AI continues to shape the way we live and work, Synthesia develops products to enhance visual communication and enterprise skill development, helping people work better and stay at the center of successful organizations. Following our recent Series E funding round, where we raised $200 million, our valuation stands at $4 billion. Our total funding exceeds $530 million from premier investors including Accel, NVentures (Nvidia's VC arm), Kleiner Perkins, GV, and Evantic Capital, alongside the founders and operators of Stripe, Datadog, Miro, and Webflow. About the role Reporting to the Head of Customer Success and focusing on accounts in UK/EMEA - you are energetic, driven, and care deeply about the success of our customers As a Customer Success Manager, you will drive Synthesia's future growth by building relationships with clients and turning them into happy users You will be helping educate clients on a totally new way to create video content, and work very closely with sales to create a cohesive onboarding experience for new users You are capable of engaging in business-level and technical conversations at multiple levels of the organisation, including the C-suite Ideal for an individual who wants to expand their career with a fast-growing software company About you Customer-facing experience in Customer Success Management / Client Service / Account Management / Technical Account Management / Implementation or similar ideally in B2B SaaS Experience in managing a Book of Business along with KPIs A track record in managing risk, forecasting, and identifying growth opportunities Establishing a trusted advisor relationship with our clients, driving value from Synthesia products and services Successfully onboarding new clients and building key relationships in the first critical months and beyond Coordinating and leading regular client check-ins with clear outcomes on client health and opportunities with senior stakeholder attendance Light video editing using the Synthesia platform Retention and growth of our enterprise clients Ensuring ROI and value is understood by clients, proactively looking for risks and opportunities You are based in London or Europe At Synthesia we expect everyone to Put the Customer First Own it & Go Direct Be Fast & Experimental Make the Journey Fun You can read more about this in this public Notion page The good stuff In addition to being a part of a great team, working in a fun and innovative environment, we offer A hybrid setting where you can work from our London office in Regents place. A competitive salary + stock options in our fast-growing Series D start-up. Paid parental leave entitling primary caregivers to 16 weeks of full pay, and secondary 5 weeks of full pay 25 days of annual leave + public holidays in the country where you are based. Cycle to work scheme (London). Regular socials. Private Medical Insurance (Medical History Disregarded basis) including mental health support, dental & vision, cashback and gym discounts. (UK) A generous referral scheme. Pension contribution/salary sacrifice. Work from home set up. A huge opportunity for career growth as you'll help shape a market-defining product.
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL LinkedIn, Instagram, and our Blog. Meet the team behind this journey This particular role sits in the Growth Segment of the Scale Team. The goal is to make sure those customers remain part of our portfolio and grow. We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe's fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. Specifically, we are looking for someone who can build and deepen our connections with senior stakeholders, conduct technical and commercial conversations with various teams, own onboarding and drive product adoption within a subset of our customer base. What we offer Make an impact! We break down language barriers worldwide and bring different cultures closer together Experience the excitement of a rapidly growing scale up. Over the last years we doubled in size with employees located across UK, Netherlands, Germany, Poland, and Japan We've got your back. We are an experienced, highly committed team with transparent decision making processes. We cherish collaboration and efficiency, but the human approach, trust, empathy, and inclusivity are just as important The opportunity to shape a product experience for an unlimited market with a diverse customer base (international customers, from start ups to large corporations) Your responsibilities As a Customer Success Manager, you will: Manage around 25 accounts with high growth potential and priority to the Account Executives Build Long Term Relationships: Develop a deep understanding of your book of business, including their ecosystem, strategy, and goals. Position as a Strategic Partner: Conduct regular business reviews that present relevant data and narratives demonstrating how we are achieving the customer's desired outcomes, solidifying your role as a trusted advisor. Lead client onboarding: ensure the onboarding process aligns with the customer's desired outcomes, setting them up to achieve these goals as quickly as possible in their journey. Drive Product Adoption: Strategically position DeepL products to the right stakeholders within customer organizations to drive adoption and ensure high customer satisfaction. High focus on collaborating with Account Executives: Identify growth potential to create a robust pipeline of up sell and cross sell opportunities. Educate Customers on API Usage: Proactively inform your book of business about how to effectively leverage our API and other product features to ensure their success. Advocate for Customers: Collaborate with various DeepL teams, such as Support, Finance, and Legal, to address customer needs effectively. Troubleshoot Inquiries: Quickly understand our products and customer requirements to resolve issues efficiently. Meet and Exceed Goals: Achieve quarterly adoption, retention and advocacy targets while tracking customer details and next steps. Work Cross Functionally: Collaborate with DeepL leadership to enhance our product and service offerings. Qualities We Look For: Relevant experience managing client relationships at senior levels. 3+ years of customer success experience, ideally with the focus on growth 2+ years of sales/account management experience, ideally with a focus on renewals and upsell/cross sell Experience with APIs and a comfort level in working with customers who integrate our solutions into their own products. Fluency in German and English - knowledge of Spanish and/or French would also be beneficial. Experience in the Software/SaaS industry is preferred. Exceptional organizational, presentation, and communication skills (both verbal and written). A strong drive to learn and grow, with a curious mindset that embraces challenges. Ability to thrive in a scale up environment, demonstrating strategic thinking and tactical execution. A team player who supports colleagues and contributes to a positive culture. Join us in this exciting journey as we continue to break down language barriers and foster success for our customers. If you're driven by curiosity, eager to grow, and multilingual, we look forward to welcoming you to our EMEA team, ready to make an impact! What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Virtual Shares: An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
Feb 28, 2026
Full time
Meet DeepL DeepL is a global AI product and research company focused on building secure, intelligent solutions to complex business problems. Over 200,000 business customers and millions of individuals across 228 global markets today trust DeepL's Language AI platform for human like translation, improved writing and real time voice translation. Building on a history of innovation, quality and security, DeepL continues to expand its offerings beyond the field of Language, including DeepL Agent - an autonomous AI assistant designed to transform the way businesses and knowledge workers get work done. Founded in 2017 by CEO Jarek Kutylowski, DeepL now has over 1,000 passionate employees and is supported by world renowned investors including Benchmark, IVP, and Index Ventures. Our goal is to become the global leader in trusted, intelligent AI technology, building products that drive better communication, foster connections, and create a meaningful impact. To achieve this, we need talented people like you to join our journey. If you're ready to shape the future of AI and grow your career in a fast moving, purpose driven environment, DeepL is your next destination. What sets us apart What sets us apart is our blend of cutting edge AI technology, meaningful work, and a culture where people truly thrive. We're a team of innovators, researchers, and creators driven by a shared purpose to unlock human potential by making work simpler, smarter, and more connected. When we share what it's like to work at DeepL, the reactions are overwhelmingly positive. This might be because of our technology that helps millions of people and businesses communicate and work better every day, or because of the trust, curiosity, and care that shape our culture. What we know for sure is this: being part of DeepL means joining a team dedicated to innovation, growth, and well being. Discover more about life at DeepL LinkedIn, Instagram, and our Blog. Meet the team behind this journey This particular role sits in the Growth Segment of the Scale Team. The goal is to make sure those customers remain part of our portfolio and grow. We are looking for a diligent and dedicated Customer Success Manager to care, advocate for and grow important customer relationships at one of Europe's fastest growing technology companies backed by top investors who helped scale Uber, Twitter, Instagram, and Zendesk. Specifically, we are looking for someone who can build and deepen our connections with senior stakeholders, conduct technical and commercial conversations with various teams, own onboarding and drive product adoption within a subset of our customer base. What we offer Make an impact! We break down language barriers worldwide and bring different cultures closer together Experience the excitement of a rapidly growing scale up. Over the last years we doubled in size with employees located across UK, Netherlands, Germany, Poland, and Japan We've got your back. We are an experienced, highly committed team with transparent decision making processes. We cherish collaboration and efficiency, but the human approach, trust, empathy, and inclusivity are just as important The opportunity to shape a product experience for an unlimited market with a diverse customer base (international customers, from start ups to large corporations) Your responsibilities As a Customer Success Manager, you will: Manage around 25 accounts with high growth potential and priority to the Account Executives Build Long Term Relationships: Develop a deep understanding of your book of business, including their ecosystem, strategy, and goals. Position as a Strategic Partner: Conduct regular business reviews that present relevant data and narratives demonstrating how we are achieving the customer's desired outcomes, solidifying your role as a trusted advisor. Lead client onboarding: ensure the onboarding process aligns with the customer's desired outcomes, setting them up to achieve these goals as quickly as possible in their journey. Drive Product Adoption: Strategically position DeepL products to the right stakeholders within customer organizations to drive adoption and ensure high customer satisfaction. High focus on collaborating with Account Executives: Identify growth potential to create a robust pipeline of up sell and cross sell opportunities. Educate Customers on API Usage: Proactively inform your book of business about how to effectively leverage our API and other product features to ensure their success. Advocate for Customers: Collaborate with various DeepL teams, such as Support, Finance, and Legal, to address customer needs effectively. Troubleshoot Inquiries: Quickly understand our products and customer requirements to resolve issues efficiently. Meet and Exceed Goals: Achieve quarterly adoption, retention and advocacy targets while tracking customer details and next steps. Work Cross Functionally: Collaborate with DeepL leadership to enhance our product and service offerings. Qualities We Look For: Relevant experience managing client relationships at senior levels. 3+ years of customer success experience, ideally with the focus on growth 2+ years of sales/account management experience, ideally with a focus on renewals and upsell/cross sell Experience with APIs and a comfort level in working with customers who integrate our solutions into their own products. Fluency in German and English - knowledge of Spanish and/or French would also be beneficial. Experience in the Software/SaaS industry is preferred. Exceptional organizational, presentation, and communication skills (both verbal and written). A strong drive to learn and grow, with a curious mindset that embraces challenges. Ability to thrive in a scale up environment, demonstrating strategic thinking and tactical execution. A team player who supports colleagues and contributes to a positive culture. Join us in this exciting journey as we continue to break down language barriers and foster success for our customers. If you're driven by curiosity, eager to grow, and multilingual, we look forward to welcoming you to our EMEA team, ready to make an impact! What we offer Diverse and internationally distributed team: joining our team means becoming part of a large, global community with people of more than 90 nationalities. We're more than just colleagues; we're a group of professionals with a shared mission to connect diverse cultures. Our global presence is growing-we've doubled in size nearly every year, with our employees based in the UK, Germany, the Netherlands, Poland, the US, and Japan, and we continue to expand our network. Open communication, regular feedback: as a language focused company, we value the importance of clear, honest communication. We value smooth collaboration, direct and actionable feedback, and believe that leading with empathy and growth mindset makes us better together. Hybrid work, flexible hours: we offer a hybrid work schedule, with team members coming into the office twice a week. This allows you to engage directly with your team and experience the unique energy of our workspace, while still enjoying the flexibility and comfort of working from home. With flexible working hours and trust in your productivity, we are in sync with your team's general locations and time zones to foster effective and seamless collaboration. Virtual Shares: An ownership mindset in every role. We believe everyone should share in our success, and that's why every employee receives Virtual Shares, linking your contribution directly to DeepL's growth and rewarding you with a stake in our future. Regular in person team events: we bond over vibrant events that are as unique as our team, from local team and business unit gatherings, to new joiner onboardings, to company wide events that bring us all together-literally. Monthly full day hacking sessions: every month, we have Hack Fridays, where you can spend your time diving into a project you're passionate about and get the opportunity to work with other teams-we value your initiatives, impact, and creativity. 30 days of annual leave: we value your peace of mind. With 30 days off (excluding public holidays) and access to mental health resources, we make sure you're as strong mentally as you are professionally. Competitive benefits: just as our team spans the globe, so does our benefits package. We've crafted it to reflect the diversity of our team and tailored it to align with your unique location, to ensure you feel supported every step of the way. If this role and our mission resonate with you, but you're hesitant because you don't check all the boxes, don't let that hold you back. At DeepL, it's all about the value you bring and the growth we can foster together. Go ahead, apply-let's discover your potential together. We can't wait to meet you! We are an equal opportunity employer You are welcome at DeepL for who you are-we appreciate authenticity here. Our product is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all succeed, contribute, and think forward! So bring us your personal experience, your perspectives, and your background. It's in our diversity that we will find the power to break down language barriers in the world.
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta's largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. This is a senior, high-impact role focused on driving executive alignment, long-term value realization, and measurable business outcomes across complex stakeholder groups. You will serve as a strategic advisor to CISOs, CIOs, Heads of GRC, and executive sponsors, ensuring Vanta is embedded as a critical component of their security and compliance strategy. You will combine deep GRC domain expertise, executive presence, and sophisticated account leadership to drive retention, expansion, and long-term partnership. What you'll do as a Customer Success Manager, Strategic at Vanta: Own post-sales success for a portfolio of Strategic accounts (10,000+ employees), managing complex, global customer environments. Lead executive-level engagement, including C-suite alignment, executive business reviews, and multi-year roadmap planning. Develop and execute comprehensive account success plans tied to measurable business outcomes and customer security objectives. Drive large-scale onboarding and enterprise-wide adoption across multiple business units and geographies. Partner closely with Account Executives to identify and drive expansion opportunities across compliance frameworks, Trust Reports, Risk Management, and additional Vanta solutions. Serve as a trusted GRC advisor, guiding customers through complex regulatory environments such as SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and custom frameworks. Provide strategic guidance on scaling security programs, operationalizing continuous compliance, and maturing risk management processes. Navigate and influence complex stakeholder ecosystems including security, IT, legal, procurement, and executive leadership. Act as the voice of the customer, influencing product strategy and cross-functional priorities to improve enterprise readiness and customer outcomes. Proactively manage risk across accounts, including renewal forecasting, stakeholder changes, organisational shifts, and evolving compliance landscapes. Lead cross-functional initiatives with Product, Engineering, Support, and Sales to resolve sophisticated customer challenges. How to be successful in this role: 8+ years of Customer Success experience in a SaaS environment, with at least 3+ years managing large enterprise or strategic accounts. Strong GRC domain expertise, with hands on experience in security compliance frameworks such as SOC 2, ISO 27001, HIPAA, GDPR, ISO 42001, or similar. Proven experience engaging and influencing C-level executives in complex, global organisations. Demonstrated success driving retention and expansion within large, multi-threaded accounts. Experience leading executive business reviews, building multi-year strategic plans, and delivering measurable business outcomes. Ability to manage ambiguity and operate effectively in highly matrixed customer organisations. Strong commercial acumen with experience partnering on large renewals and expansion motions. Exceptional communication skills, with the ability to translate technical security concepts into executive-level business value. Strong analytical and problem-solving skills, with the ability to identify risk and drive proactive account strategies. High level of ownership, accountability, and ability to influence without authority. Open to using AI to amplify their skills and strengthen their work-demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Feb 28, 2026
Full time
At Vanta, our mission is to help businesses earn and prove trust. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. As Vanta's EMEA Customer Success Manager for the Strategic Segment, you will be responsible for a portfolio of Vanta's largest and most complex customers, organizations with 10,000+ employees operating in highly regulated, global environments. This is a senior, high-impact role focused on driving executive alignment, long-term value realization, and measurable business outcomes across complex stakeholder groups. You will serve as a strategic advisor to CISOs, CIOs, Heads of GRC, and executive sponsors, ensuring Vanta is embedded as a critical component of their security and compliance strategy. You will combine deep GRC domain expertise, executive presence, and sophisticated account leadership to drive retention, expansion, and long-term partnership. What you'll do as a Customer Success Manager, Strategic at Vanta: Own post-sales success for a portfolio of Strategic accounts (10,000+ employees), managing complex, global customer environments. Lead executive-level engagement, including C-suite alignment, executive business reviews, and multi-year roadmap planning. Develop and execute comprehensive account success plans tied to measurable business outcomes and customer security objectives. Drive large-scale onboarding and enterprise-wide adoption across multiple business units and geographies. Partner closely with Account Executives to identify and drive expansion opportunities across compliance frameworks, Trust Reports, Risk Management, and additional Vanta solutions. Serve as a trusted GRC advisor, guiding customers through complex regulatory environments such as SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and custom frameworks. Provide strategic guidance on scaling security programs, operationalizing continuous compliance, and maturing risk management processes. Navigate and influence complex stakeholder ecosystems including security, IT, legal, procurement, and executive leadership. Act as the voice of the customer, influencing product strategy and cross-functional priorities to improve enterprise readiness and customer outcomes. Proactively manage risk across accounts, including renewal forecasting, stakeholder changes, organisational shifts, and evolving compliance landscapes. Lead cross-functional initiatives with Product, Engineering, Support, and Sales to resolve sophisticated customer challenges. How to be successful in this role: 8+ years of Customer Success experience in a SaaS environment, with at least 3+ years managing large enterprise or strategic accounts. Strong GRC domain expertise, with hands on experience in security compliance frameworks such as SOC 2, ISO 27001, HIPAA, GDPR, ISO 42001, or similar. Proven experience engaging and influencing C-level executives in complex, global organisations. Demonstrated success driving retention and expansion within large, multi-threaded accounts. Experience leading executive business reviews, building multi-year strategic plans, and delivering measurable business outcomes. Ability to manage ambiguity and operate effectively in highly matrixed customer organisations. Strong commercial acumen with experience partnering on large renewals and expansion motions. Exceptional communication skills, with the ability to translate technical security concepts into executive-level business value. Strong analytical and problem-solving skills, with the ability to identify risk and drive proactive account strategies. High level of ownership, accountability, and ability to influence without authority. Open to using AI to amplify their skills and strengthen their work-demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact. What you can expect as a Vanta'n: Industry-competitive salary and equity 100% covered medical, dental, and vision benefits with dependents coverage 16 weeks paid Parental Leave for all new parents Health & wellness stipend Remote workspace, internet, and mobile phone stipend Commuter benefits for team members who attend the office Pension matching 25 days of Annual Leave per year and unlimited sick time 8 company-paid holidays Virtual team building activities, lunch and learns, and other company-wide events! Offices in SF, NYC, London, Dublin, Tel Aviv, and Sydney At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply. About Vanta We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security. From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. Now more than ever, making security continuous-not just a point-in-time check- is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust- all in a way that's real-time and transparent.
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 27, 2026
Full time
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Infopro Digital group are recruiting for a highly analytical Senior Finance Business Partner on a permanent basis to strengthen our finance team at our Leeds offices. The best of both worlds. That is what a position with Infopro Digital offers you. We are first a global company with 4,000 employees and annual revenues of over half a billion dollars with a presence in 18 countries. Through our market-leading brands, we serve five professional communities - insurance and finance, automotive aftermarket, construction, retail, and industrials - enabling our clients to make informed business decisions and create new opportunities. Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York. Working in the Risk Global team means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference. Risk Global's portfolio of brands include Central Banking, Chartis Research, Risk.net and WatersTechnology. Through our proprietary editorial platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers. In addition, we create high-value marketing services and research solutions to partners who seek access to our engaged communities. Our people are passionate about delivering the best possible outcome for the customers and markets we serve. We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things. We are collaborative and move fast, with our people developing new skills even faster. Thanks to our international reach and locations, we celebrate and expect diverse perspectives and we believe these add to the richness of our business. We are committed to an inclusive workplace where everyone can be themselves. We also realise everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work life balance. The ideal candidate will not only partner with the business to provide strategic financial insights but will also be responsible for preparing accurate and timely management and financial accounts each month. This role requires a strong proficiency in Excel, data analysis, and Power BI to drive informed decision making and support business growth. Key Responsibilities: Finance Business Partnering: Act as a strategic partner to the business, providing financial insights and guidance to drive performance and achieve business objectives. Collaborate with department heads to create and monitor budgets, forecasts, and long term financial plans. Analyse financial data to identify trends, risks, and opportunities, and present actionable recommendations to senior management. Support the business in making informed decisions through financial modelling, scenario analysis, and profitability analysis. Data Analysis and Reporting: Utilise Excel and Power BI to develop and maintain financial models, dashboards, and reports that provide clear and actionable insights. Analyse large datasets to support decision making, ensuring data accuracy and relevance. Create and maintain financial reports and dashboards in Power BI to visualise key metrics and performance indicators. Continuously improve data processes and reporting mechanisms to enhance efficiency and accuracy. Stakeholder Management: Build strong relationships with key stakeholders across the organisation, fostering a collaborative environment. Communicate complex financial information in a clear and concise manner to non financial stakeholders. Support the wider team in presenting financial results and strategic recommendations to the senior leadership team. Management and Financial Accounting: Prepare accurate monthly management accounts. Lead annual budget process and forecasting. Responsible for the oversight and challenge of function spend and cost control across. Encourage a culture of cost control, emphasising its importance and driving the required behaviour across the SLT. Liaise with head office to deliver comprehensive monthly and quarterly financial reports, along with timely ad hoc information, ensuring accurate data flow and alignment with organisational goals. Continuous Improvement: Identify opportunities to enhance financial processes, systems, and controls, driving efficiency and accuracy in reporting. Stay updated on industry trends, accounting standards, and best practices, implementing changes as necessary. A professional accounting qualification (e.g., ACCA, CIMA, ACA) is highly desirable. A strong background in financial analysis and business partnering. Advanced proficiency in Excel, including complex formulas, pivot tables, and financial modelling. Strong experience with data analysis tools, particularly Power BI, for creating reports and dashboards. Strong analytical and problem solving skills, with the ability to interpret complex data and provide actionable insights. Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels. High level of accuracy and attention to detail in financial reporting and analysis. Ability to manage multiple priorities and meet tight deadlines in a fast paced environment. You will need to be self motivated with a strong ability to forge relationships as you will be only finance person based in this office. You will be supported and part of a team based in multiple locations. A collaborative team player with a proactive and positive approach to work. We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow. We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others. Where you'll work This role is based in our Leeds office. What you'll get Our global employee benefits include: A fantastic holiday allowance that increases as you spend longer with the company Take your birthday off on us Access to a 24/7/365 Employee Assistance Programme offering support and guidance around all areas of wellbeing and mental health, including face to face counselling. Access to our extensive learning programmes, through our dedicated platform, Generation Infopro Paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others In addition to a competitive salary we offer the following benefits: Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Onsite monthly chair massage Eye care Vouchers Discounted gym membership Agile/remote working Additional life assurance Bike to work Buying holiday Dental insurance Add partner to gym membership Health cash plan Our foundations and values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well being of our teams. Who are we Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.
Feb 27, 2026
Full time
Infopro Digital group are recruiting for a highly analytical Senior Finance Business Partner on a permanent basis to strengthen our finance team at our Leeds offices. The best of both worlds. That is what a position with Infopro Digital offers you. We are first a global company with 4,000 employees and annual revenues of over half a billion dollars with a presence in 18 countries. Through our market-leading brands, we serve five professional communities - insurance and finance, automotive aftermarket, construction, retail, and industrials - enabling our clients to make informed business decisions and create new opportunities. Secondly, our global brands focused on the financial services industry, known collectively as Risk Global, is a 300-person organization with offices in Hong Kong, London, Nashville, and New York. Working in the Risk Global team means being part of a company that has strong financial backing, while at the same time giving you the power to truly make a difference. Risk Global's portfolio of brands include Central Banking, Chartis Research, Risk.net and WatersTechnology. Through our proprietary editorial platforms, we create unique market insight and technical content for senior risk, technology and trading professionals at banks, asset managers and insurers. In addition, we create high-value marketing services and research solutions to partners who seek access to our engaged communities. Our people are passionate about delivering the best possible outcome for the customers and markets we serve. We are an impact-driven and entrepreneurial business that provides support while at the same time trusting great people to do great things. We are collaborative and move fast, with our people developing new skills even faster. Thanks to our international reach and locations, we celebrate and expect diverse perspectives and we believe these add to the richness of our business. We are committed to an inclusive workplace where everyone can be themselves. We also realise everyone has a life outside of work, and we offer flexible solutions to make sure everyone has a healthy work life balance. The ideal candidate will not only partner with the business to provide strategic financial insights but will also be responsible for preparing accurate and timely management and financial accounts each month. This role requires a strong proficiency in Excel, data analysis, and Power BI to drive informed decision making and support business growth. Key Responsibilities: Finance Business Partnering: Act as a strategic partner to the business, providing financial insights and guidance to drive performance and achieve business objectives. Collaborate with department heads to create and monitor budgets, forecasts, and long term financial plans. Analyse financial data to identify trends, risks, and opportunities, and present actionable recommendations to senior management. Support the business in making informed decisions through financial modelling, scenario analysis, and profitability analysis. Data Analysis and Reporting: Utilise Excel and Power BI to develop and maintain financial models, dashboards, and reports that provide clear and actionable insights. Analyse large datasets to support decision making, ensuring data accuracy and relevance. Create and maintain financial reports and dashboards in Power BI to visualise key metrics and performance indicators. Continuously improve data processes and reporting mechanisms to enhance efficiency and accuracy. Stakeholder Management: Build strong relationships with key stakeholders across the organisation, fostering a collaborative environment. Communicate complex financial information in a clear and concise manner to non financial stakeholders. Support the wider team in presenting financial results and strategic recommendations to the senior leadership team. Management and Financial Accounting: Prepare accurate monthly management accounts. Lead annual budget process and forecasting. Responsible for the oversight and challenge of function spend and cost control across. Encourage a culture of cost control, emphasising its importance and driving the required behaviour across the SLT. Liaise with head office to deliver comprehensive monthly and quarterly financial reports, along with timely ad hoc information, ensuring accurate data flow and alignment with organisational goals. Continuous Improvement: Identify opportunities to enhance financial processes, systems, and controls, driving efficiency and accuracy in reporting. Stay updated on industry trends, accounting standards, and best practices, implementing changes as necessary. A professional accounting qualification (e.g., ACCA, CIMA, ACA) is highly desirable. A strong background in financial analysis and business partnering. Advanced proficiency in Excel, including complex formulas, pivot tables, and financial modelling. Strong experience with data analysis tools, particularly Power BI, for creating reports and dashboards. Strong analytical and problem solving skills, with the ability to interpret complex data and provide actionable insights. Excellent verbal and written communication skills, with the ability to influence and collaborate effectively with stakeholders at all levels. High level of accuracy and attention to detail in financial reporting and analysis. Ability to manage multiple priorities and meet tight deadlines in a fast paced environment. You will need to be self motivated with a strong ability to forge relationships as you will be only finance person based in this office. You will be supported and part of a team based in multiple locations. A collaborative team player with a proactive and positive approach to work. We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow. We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others. Where you'll work This role is based in our Leeds office. What you'll get Our global employee benefits include: A fantastic holiday allowance that increases as you spend longer with the company Take your birthday off on us Access to a 24/7/365 Employee Assistance Programme offering support and guidance around all areas of wellbeing and mental health, including face to face counselling. Access to our extensive learning programmes, through our dedicated platform, Generation Infopro Paid volunteer days throughout the year where you can contribute your skills and expertise to make a meaningful difference to the lives of others In addition to a competitive salary we offer the following benefits: Group personal pension plan Life assurance Interest free season ticket loan (STL) Private medical insurance Employee assistance programme Bonusly employee recognition Employee discount scheme Onsite monthly chair massage Eye care Vouchers Discounted gym membership Agile/remote working Additional life assurance Bike to work Buying holiday Dental insurance Add partner to gym membership Health cash plan Our foundations and values At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well being of our teams. Who are we Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. Infopro Digital connects professional communities. Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail. With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.
Of Counsel - Real Estate Finance page is loaded Of Counsel - Real Estate Financelocations: Bristoltime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101805 Department overview Our Banking team operates as a fully integrated global practice acting for banks, funds, asset managers, corporates, and governments on some of the most complex, challenging, and innovative transactions worldwide. Clients choose us for our market knowledge, partner-led service and extensive multi-jurisdictional experience.Our areas of specific expertise include general corporate lending, real estate finance, leveraged & acquisition finance, funds finance, trade and commodity finance and restructuring & special situations.We believe that having all types of people from all types of backgrounds provides a variety of approach and thought which helps our business be both creative and dynamic. The mix of S&S trained lawyers and lateral hires at various levels contributes to our culture of adopting new technologies and working practices in order to meet clients' changing needs and delivering smarter solutions. The role Our market-leading Real Estate Finance team is seeking an experienced lawyer (10+ PQE) to join as Of Counsel. This is a senior role offering significant client-facing responsibility and supervisory responsibilities within the team.There are several strands to this role: You will lead on complex, high-value transactions across our key sectors, acting as a trusted advisor to top-tier clients and driving strategic relationships. From day one, you will have a lead role in managing identified key client accounts. We are also looking for someone to lead an ongoing project to increase the efficiency of the REF practice for repeat transactions, deploying project management techniques and technology, working with a pre-existing unit based in Bristol. There is also a team management role, supporting our Bristol based Banking partner, Diane Richardson, recruiting, supervising associates, and contributing to the development of the practice as part of the UK Banking team. This is likely to include management of the Bristol Banking paralegal team. The role will have a high level of autonomy.We understand the importance of balance and wellbeing, which is why we have embraced flexible working arrangements. We are proud signatories of the Mindful Business Charter, reflecting our dedication to creating a supportive environment where physical and mental wellbeing are prioritised. Whether based in our Bristol or London office, you'll be part of a progressive team that values hard work, collaboration, and a balanced life.This role is ideal for a senior lawyer looking to combine technical excellence with leadership. You will play a pivotal role in mentoring junior fee earners, shaping strategy, and supporting the growth of our Real Estate Finance offering. What We're Looking For Applicants will ideally be 10+ PQE with extensive Real Estate Finance experience and a proven track record of leading transactions. Excellent academics and technical ability. Strong leadership skills with experience supervising and developing junior lawyers. Demonstrated ability to manage client relationships and drive business development initiatives. Commercially astute and entrepreneurial mindset. Commitment to innovation and embracing technology in practice. Here at Simmons & Simmons Simmons & Simmons is a place where dynamic minds thrive. Our culture is built on work that matters, you will work on inspirational and thought-provoking projects, using your influence to create positive impact for our clients, society and the planet. We also ensure that everyone's voice is heard from day one, irrespective of job title, qualification, or background. You'll be encouraged to have an enquiring mind and share ideas that can drive the firm forward. Through innovative learning and development opportunities, you will be provided with a platform to excel, enabling you to exceed your career ambitions and do things you never thought were possible.Key Highlights: Competitive compensation package, including bonuses, private medical insurance, and pension contribution. A global skills academy offering extensive learning opportunities for all employees. A hybrid working model, requiring a minimum of three days in-office, subject to role and client needs. Integration of traditional legal expertise with innovative Simmons & Simmons Solutions. Recognition as a Stonewall Top Global Employer and a Top 75 Employer for Social Mobility. Vibrant social and sports committees, as well as art collections featuring renowned artists. A Strategic Advisory Council to drive strategic initiatives in line with our mission. Equal opportunities We are dedicated to fostering an inclusive environment, offering equal employment opportunities across all spectrums of race, ethnicity, religion, age, disability, sexual orientation, gender identity, and more. Flexible working arrangements are supported, and we strive to make our roles accessible to all. Our employee networks offer additional support, detailed in our D&I Information booklet provided during the recruitment process.We value diversity and encourage applications from those who are passionate and willing to grow with us, even if not all requirements are met. Your unique experiences and perspectives are welcomed here.Every day, our expert teams across Europe, the Middle East and Asia come together to solve some of the world's most complex challenges. We're an international melting pot of perspectives and experiences, united in helping to shape a better future for our clients, our people and our communities. A place for ideas, skills, ambition and innovation. For personal growth and professional challenge. For powering success through trust, respect, integrity and an unwavering commitment to quality.
Feb 27, 2026
Full time
Of Counsel - Real Estate Finance page is loaded Of Counsel - Real Estate Financelocations: Bristoltime type: Full timeposted on: Posted Yesterdayjob requisition id: JR101805 Department overview Our Banking team operates as a fully integrated global practice acting for banks, funds, asset managers, corporates, and governments on some of the most complex, challenging, and innovative transactions worldwide. Clients choose us for our market knowledge, partner-led service and extensive multi-jurisdictional experience.Our areas of specific expertise include general corporate lending, real estate finance, leveraged & acquisition finance, funds finance, trade and commodity finance and restructuring & special situations.We believe that having all types of people from all types of backgrounds provides a variety of approach and thought which helps our business be both creative and dynamic. The mix of S&S trained lawyers and lateral hires at various levels contributes to our culture of adopting new technologies and working practices in order to meet clients' changing needs and delivering smarter solutions. The role Our market-leading Real Estate Finance team is seeking an experienced lawyer (10+ PQE) to join as Of Counsel. This is a senior role offering significant client-facing responsibility and supervisory responsibilities within the team.There are several strands to this role: You will lead on complex, high-value transactions across our key sectors, acting as a trusted advisor to top-tier clients and driving strategic relationships. From day one, you will have a lead role in managing identified key client accounts. We are also looking for someone to lead an ongoing project to increase the efficiency of the REF practice for repeat transactions, deploying project management techniques and technology, working with a pre-existing unit based in Bristol. There is also a team management role, supporting our Bristol based Banking partner, Diane Richardson, recruiting, supervising associates, and contributing to the development of the practice as part of the UK Banking team. This is likely to include management of the Bristol Banking paralegal team. The role will have a high level of autonomy.We understand the importance of balance and wellbeing, which is why we have embraced flexible working arrangements. We are proud signatories of the Mindful Business Charter, reflecting our dedication to creating a supportive environment where physical and mental wellbeing are prioritised. Whether based in our Bristol or London office, you'll be part of a progressive team that values hard work, collaboration, and a balanced life.This role is ideal for a senior lawyer looking to combine technical excellence with leadership. You will play a pivotal role in mentoring junior fee earners, shaping strategy, and supporting the growth of our Real Estate Finance offering. What We're Looking For Applicants will ideally be 10+ PQE with extensive Real Estate Finance experience and a proven track record of leading transactions. Excellent academics and technical ability. Strong leadership skills with experience supervising and developing junior lawyers. Demonstrated ability to manage client relationships and drive business development initiatives. Commercially astute and entrepreneurial mindset. Commitment to innovation and embracing technology in practice. Here at Simmons & Simmons Simmons & Simmons is a place where dynamic minds thrive. Our culture is built on work that matters, you will work on inspirational and thought-provoking projects, using your influence to create positive impact for our clients, society and the planet. We also ensure that everyone's voice is heard from day one, irrespective of job title, qualification, or background. You'll be encouraged to have an enquiring mind and share ideas that can drive the firm forward. Through innovative learning and development opportunities, you will be provided with a platform to excel, enabling you to exceed your career ambitions and do things you never thought were possible.Key Highlights: Competitive compensation package, including bonuses, private medical insurance, and pension contribution. A global skills academy offering extensive learning opportunities for all employees. A hybrid working model, requiring a minimum of three days in-office, subject to role and client needs. Integration of traditional legal expertise with innovative Simmons & Simmons Solutions. Recognition as a Stonewall Top Global Employer and a Top 75 Employer for Social Mobility. Vibrant social and sports committees, as well as art collections featuring renowned artists. A Strategic Advisory Council to drive strategic initiatives in line with our mission. Equal opportunities We are dedicated to fostering an inclusive environment, offering equal employment opportunities across all spectrums of race, ethnicity, religion, age, disability, sexual orientation, gender identity, and more. Flexible working arrangements are supported, and we strive to make our roles accessible to all. Our employee networks offer additional support, detailed in our D&I Information booklet provided during the recruitment process.We value diversity and encourage applications from those who are passionate and willing to grow with us, even if not all requirements are met. Your unique experiences and perspectives are welcomed here.Every day, our expert teams across Europe, the Middle East and Asia come together to solve some of the world's most complex challenges. We're an international melting pot of perspectives and experiences, united in helping to shape a better future for our clients, our people and our communities. A place for ideas, skills, ambition and innovation. For personal growth and professional challenge. For powering success through trust, respect, integrity and an unwavering commitment to quality.
Bexhill, United Kingdom Posted on 13/02/2026 This opportunity is ideally suited to a Senior Manager who feels ready to take the next step into a Director level position, with the guidance and backing of an experienced and highly respected Partner. It offers the chance to broaden your impact, step into greater strategic responsibility and shape your own progression within a supportive leadership structure. The firm is a well established and successful practice with a strong presence in London and East Sussex, alongside offices across Asia. It has built an excellent reputation for delivering high quality, forward thinking advice. The leadership team is committed to investing in technology to modernise working practices, streamline processes and improve efficiency across the business, creating an environment where ambitious professionals can thrive. As Accounts Director, you will oversee a diverse client portfolio while leading and developing a growing team. You will take responsibility for office performance, play an active role in business development and contribute to the long term growth strategy of the practice. This is a strategic, high visibility position that offers genuine influence, combining technical expertise, commercial awareness and strong client relationship management. For a Senior Manager seeking a meaningful step forward, this role provides both challenge and support, enabling you to transition into a Director position with confidence. Key Responsibilities Leadership and Office Management Provide day to day guidance to the accounts team and ensure high quality delivery across all work Oversee office operations and support a positive and organised working environment Lead recruitment, onboarding, performance reviews and staff development Ensure compliance with internal procedures and external regulatory requirements Support operational planning and contribute to long term strategic decisions Encourage the adoption of modern systems and digital tools to improve workflow efficiency Team Management Coach and mentor team members to encourage professional growth Delegate workload effectively across the team Monitor productivity, accuracy and adherence to deadlines Provide technical support across complex accounting matters Promote collaboration across departments and maintain high service standards Portfolio and Client Management Manage a diverse portfolio of clients and ensure first class service delivery Review and sign off year end accounts, management accounts and tax submissions Conduct regular client meetings to discuss financial performance and future planning Identify opportunities to improve client processes and provide advisory support Maintain strong long term relationships and ensure client retention Business Development and Expansion Drive new business activity and build strong connections across the region and internationally Represent the firm at networking events and professional gatherings Contribute to the development of service lines and new revenue streams Support marketing initiatives and strengthen the firm's market presence Work with senior leadership to plan and implement growth strategies Champion the firm's modern approach and technology driven value proposition Requirements Previous experience in a director role within practice ACA or ACCA qualified or equivalent Strong leadership and people management ability Excellent communication and client relationship skills Strong commercial awareness with a proven track record of winning and retaining business Confident handling complex accounts and advisory work Interest in modern systems, automation and technology led solutions The salary for this role is expected to be between £70,000 and £90,000 or higher depending on experience and previous seniority. Pension Scheme: Secure contributions to your pension. Life Insurance: Peace of mind with Aviva cover. Vision Care: Support for vision related expenses. Holiday Allowance: Generous leave, including Christmas office closure. Team Events: Regular opportunities to network and collaborate. Professional Development: Access to CPD and training programs to support career growth. We're keen to remain the leading provider of the best accountancy talent in the South East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Feb 27, 2026
Full time
Bexhill, United Kingdom Posted on 13/02/2026 This opportunity is ideally suited to a Senior Manager who feels ready to take the next step into a Director level position, with the guidance and backing of an experienced and highly respected Partner. It offers the chance to broaden your impact, step into greater strategic responsibility and shape your own progression within a supportive leadership structure. The firm is a well established and successful practice with a strong presence in London and East Sussex, alongside offices across Asia. It has built an excellent reputation for delivering high quality, forward thinking advice. The leadership team is committed to investing in technology to modernise working practices, streamline processes and improve efficiency across the business, creating an environment where ambitious professionals can thrive. As Accounts Director, you will oversee a diverse client portfolio while leading and developing a growing team. You will take responsibility for office performance, play an active role in business development and contribute to the long term growth strategy of the practice. This is a strategic, high visibility position that offers genuine influence, combining technical expertise, commercial awareness and strong client relationship management. For a Senior Manager seeking a meaningful step forward, this role provides both challenge and support, enabling you to transition into a Director position with confidence. Key Responsibilities Leadership and Office Management Provide day to day guidance to the accounts team and ensure high quality delivery across all work Oversee office operations and support a positive and organised working environment Lead recruitment, onboarding, performance reviews and staff development Ensure compliance with internal procedures and external regulatory requirements Support operational planning and contribute to long term strategic decisions Encourage the adoption of modern systems and digital tools to improve workflow efficiency Team Management Coach and mentor team members to encourage professional growth Delegate workload effectively across the team Monitor productivity, accuracy and adherence to deadlines Provide technical support across complex accounting matters Promote collaboration across departments and maintain high service standards Portfolio and Client Management Manage a diverse portfolio of clients and ensure first class service delivery Review and sign off year end accounts, management accounts and tax submissions Conduct regular client meetings to discuss financial performance and future planning Identify opportunities to improve client processes and provide advisory support Maintain strong long term relationships and ensure client retention Business Development and Expansion Drive new business activity and build strong connections across the region and internationally Represent the firm at networking events and professional gatherings Contribute to the development of service lines and new revenue streams Support marketing initiatives and strengthen the firm's market presence Work with senior leadership to plan and implement growth strategies Champion the firm's modern approach and technology driven value proposition Requirements Previous experience in a director role within practice ACA or ACCA qualified or equivalent Strong leadership and people management ability Excellent communication and client relationship skills Strong commercial awareness with a proven track record of winning and retaining business Confident handling complex accounts and advisory work Interest in modern systems, automation and technology led solutions The salary for this role is expected to be between £70,000 and £90,000 or higher depending on experience and previous seniority. Pension Scheme: Secure contributions to your pension. Life Insurance: Peace of mind with Aviva cover. Vision Care: Support for vision related expenses. Holiday Allowance: Generous leave, including Christmas office closure. Team Events: Regular opportunities to network and collaborate. Professional Development: Access to CPD and training programs to support career growth. We're keen to remain the leading provider of the best accountancy talent in the South East. We are continually exploring ways to expand our network and we know that great candidates like you can introduce us to other equally brilliant people. We're looking to work with the best accountancy practice and tax staff in the South East so if your friends, family or colleagues are considering a new opportunity and can demonstrate relevant experience, we'd love to speak to them. For every candidate you refer and we subsequently place into a permanent position, we will give you up to £500 of Love2Shop vouchers. (Terms & Conditions apply).
Overview Senior Casualty Risk Consultant (Construction) - London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in insurance and civil or structural engineering, as a Senior Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the construction sector - including building products, construction companies and civil engineering projects. Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. What you'll be doing What will your essential responsibilities include? Underwriting & Client Support Provide Underwriters with desktop assessments on Public and Product Liability risks/exposures, with a focus on construction related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. You will report to the International Casualty Team Manager. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Degree, preferably postgraduate, qualification in Civil or Structural Engineering Business experience in the construction sector (design, project management or site based) Prior insurance experience (risk management, underwriting or broking) Industry knowledge and experience of relevant risk assessment processes and tools Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Desired Skills and Abilities: Additional language skills (particularly French or Spanish) would be highly desirable Experience of presenting technical industry insights to internal and external customer bases What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at Want to know more? For more information, please see /sustainability.
Feb 27, 2026
Full time
Overview Senior Casualty Risk Consultant (Construction) - London, UK At AXA XL we solve today's complex risks to drive tomorrow's innovation. We see our careers with AXA XL as a chance to unleash our potential globally. Cultivate expertise. Collaborate constantly. Analyze deeper. Dream bigger. Using your background in insurance and civil or structural engineering, as a Senior Casualty Risk Consultant you will be responsible for providing technical analysis on liability related exposures and risk improvement consultation to AXA XL's large commercial customers, to positively impact their loss ratio and to deliver value that influences the insurance buying decisions. Your primary focus will be the successful execution of technical consulting services to Underwriters with a focus on accounts in the construction sector - including building products, construction companies and civil engineering projects. Furthermore, you will support Underwriters and Client Development Leaders in building and maintaining effective and efficient Client and/or Broker relationships to identify opportunities for profitable growth. You will be based in our newly refurbished London office, however our Smart Working initiative offers a hybrid way of working, combining both remote and office working. What you'll be doing What will your essential responsibilities include? Underwriting & Client Support Provide Underwriters with desktop assessments on Public and Product Liability risks/exposures, with a focus on construction related accounts, to ensure consistent and satisfactory risk selection and client retention. Accompany Underwriters or Client Development Leaders to Client and Broker meetings to develop effective and efficient relationships, to understand their needs and identify new and/or emerging risks. Build and maintain relationships with designated accounts/companies of the Underwriting Units. Conduct on-site visits of existing and prospective customers and complete reports that evaluate hazards and controls for adequate risk selection, pricing, and application of underwriting techniques leading to profitable growth. Support Underwriters as well as Client Development Leaders during the acquisition phase to demonstrate AXA XL's technical risk assessment abilities. Support the Claims department on technical issues. Conduct research into relevant industry topics and present findings through written reports or presentations. Demonstrate industry and insurance knowledge within dedicated practice groups. You will report to the International Casualty Team Manager. What you'll bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Degree, preferably postgraduate, qualification in Civil or Structural Engineering Business experience in the construction sector (design, project management or site based) Prior insurance experience (risk management, underwriting or broking) Industry knowledge and experience of relevant risk assessment processes and tools Excellent written and verbal communication skills Responsiveness and service commitment - both internally and externally Desired Skills and Abilities: Additional language skills (particularly French or Spanish) would be highly desirable Experience of presenting technical industry insights to internal and external customer bases What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family-friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We're building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions. Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We're training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting. AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL's "Hearts in Action" programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day - the Global Day of Giving. Who we are AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it. How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty. With an innovative and flexible approach to risk solutions, we partner with those who move the world forward. Learn more at Want to know more? For more information, please see /sustainability.
Operations Director (Divisional Director) 41 Days Old JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Director - JLL Workplace Management Department: Workplace Management (WDO) Reports to: Executive Director of Engineering Position Overview JLL Workplace Management seeks an experienced Operations Director to lead technical operations and hard services delivery across our diverse client portfolio. This senior leadership role requires a proven track record in facilities management, technical systems oversight, and team leadership within complex commercial environments. The successful candidate will drive operational excellence, client satisfaction, and business growth while managing multi disciplinary engineering and technical services teams. Key Responsibilities Strategic Leadership Drive the strategic direction of hard services operations across assigned portfolio, ensuring alignment with JLL's service delivery standards and client objectives. Develop and execute business plans that expand service offerings and strengthen client relationships. Lead pursuit activities for new business opportunities, providing technical expertise and operational insights during client presentations and proposal development. Lead and develop a high performing team of operational managers and support staff (circa 250). Financial Performance & Budget Management Develop and manage annual operating budgets, ensuring cost effective service delivery while maintaining quality standards. Monitor key performance indicators including maintenance costs, and client satisfaction scores. Drive cost optimisation initiatives and negotiate vendor contracts to maximise value for clients. Client Relationship Management Serve as primary technical liaison for C level executives and facilities leadership at key client accounts. Conduct regular business reviews, present operational metrics, and develop improvement plans based on client feedback. Respond to escalated technical issues and ensure prompt resolution of service concerns. Required Qualifications Experience Requirements Minimum 10 years of progressive leadership experience in facilities management, building operations, or technical services management. At least 5 years managing teams of technical professionals across multiple locations. Demonstrated experience with commercial office buildings, industrial facilities, or mission critical environments. Extensive experience in facilities management or property services, with proven leadership in managing large accounts. Experience in stakeholder management at senior/executive level. Relevant industry qualifications (e.g., BIFM, IWFM, RICS). Proven ability to lead and develop teams in a multi site environment. Excellent communication, negotiation, and presentation skills. Technical Expertise Deep knowledge of HVAC systems, electrical distribution, plumbing, fire safety, and building automation systems. Proficiency with CMMS platforms and building management systems. Understanding of capital project management. Leadership & Business Skills Proven track record of P&L responsibility and budget management. Strong analytical and problem solving capabilities with experience using data to drive operational decisions. Excellent communication and presentation skills with ability to interact effectively with senior executives. Experience in client facing roles within service provider organizations. Location On site - London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation.
Feb 27, 2026
Full time
Operations Director (Divisional Director) 41 Days Old JLL empowers you to shape a brighter way. Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades or technology, or you are looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Operations Director - JLL Workplace Management Department: Workplace Management (WDO) Reports to: Executive Director of Engineering Position Overview JLL Workplace Management seeks an experienced Operations Director to lead technical operations and hard services delivery across our diverse client portfolio. This senior leadership role requires a proven track record in facilities management, technical systems oversight, and team leadership within complex commercial environments. The successful candidate will drive operational excellence, client satisfaction, and business growth while managing multi disciplinary engineering and technical services teams. Key Responsibilities Strategic Leadership Drive the strategic direction of hard services operations across assigned portfolio, ensuring alignment with JLL's service delivery standards and client objectives. Develop and execute business plans that expand service offerings and strengthen client relationships. Lead pursuit activities for new business opportunities, providing technical expertise and operational insights during client presentations and proposal development. Lead and develop a high performing team of operational managers and support staff (circa 250). Financial Performance & Budget Management Develop and manage annual operating budgets, ensuring cost effective service delivery while maintaining quality standards. Monitor key performance indicators including maintenance costs, and client satisfaction scores. Drive cost optimisation initiatives and negotiate vendor contracts to maximise value for clients. Client Relationship Management Serve as primary technical liaison for C level executives and facilities leadership at key client accounts. Conduct regular business reviews, present operational metrics, and develop improvement plans based on client feedback. Respond to escalated technical issues and ensure prompt resolution of service concerns. Required Qualifications Experience Requirements Minimum 10 years of progressive leadership experience in facilities management, building operations, or technical services management. At least 5 years managing teams of technical professionals across multiple locations. Demonstrated experience with commercial office buildings, industrial facilities, or mission critical environments. Extensive experience in facilities management or property services, with proven leadership in managing large accounts. Experience in stakeholder management at senior/executive level. Relevant industry qualifications (e.g., BIFM, IWFM, RICS). Proven ability to lead and develop teams in a multi site environment. Excellent communication, negotiation, and presentation skills. Technical Expertise Deep knowledge of HVAC systems, electrical distribution, plumbing, fire safety, and building automation systems. Proficiency with CMMS platforms and building management systems. Understanding of capital project management. Leadership & Business Skills Proven track record of P&L responsibility and budget management. Strong analytical and problem solving capabilities with experience using data to drive operational decisions. Excellent communication and presentation skills with ability to interact effectively with senior executives. Experience in client facing roles within service provider organizations. Location On site - London, GBR If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements. We're interested in getting to know you and what you bring to the table! Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation.
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side by side every step of the way. Our AI native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high stakes, high impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? What You Will Be Doing As Head of Legal Engineering for the UK, you will lead and grow a high impact team operating at the intersection of law, product, and technology. You'll set the vision for Legal Engineering in the UK market, while working closely with global leadership, Product, Sales, and Customer Success to ensure Legora delivers exceptional, scalable value to its clients. This role doesn't fit neatly into a traditional box. It's a senior leadership position that blends management and development of a large team, legal tech strategy, product partnership, and client advisory work. Your mission is to make Legal Engineering a true force multiplier, for our clients, our product, and the wider business. Leading and scaling the Legal Engineering function in the UK, including hiring, mentoring, and developing senior Legal Engineers, and setting clear standards for quality, impact, and delivery. Owning the Legal Engineering strategy for the UK, aligning local execution with Legora's global vision while adapting to market specific needs. Working with global Legal Engineering Leadership to build the systems, infrastructure and operating cadences to ensure this critical global function can continue to serve clients at the highest level while scaling rapidly. Acting as a senior thought partner to clients, building trusted relationships with partners, GCs, and legal operations leaders, and identifying high value opportunities to scale adoption. Partnering closely with Customer Success and GTM, taking shared ownership of strategic accounts - from pilots and proof of value to full firm rollouts and long term expansion. Serving as the voice of the user internally, ensuring client insights directly inform product decisions, roadmap priorities, and strategic direction. Working deeply with Product and Engineering, translating complex legal workflows into scalable, automated solutions across areas such as contract review, due diligence, compliance, and knowledge management. Supporting go to market efforts, including executive level demos, strategic pitches, and discussions around ROI, AI adoption, and legal transformation. Building playbooks, frameworks, and best practices that enable the Legal Engineering function to scale globally. Helping clients navigate the shift to AI driven legal work, offering credible guidance on how technology will reshape legal teams and practice areas. What You Bring You come from the world of law, but you've built a career that goes beyond traditional legal practice. You've seen where legacy processes break down, and you're motivated by the opportunity to lead teams and build systems that fundamentally improve how legal work gets done. Bring significant senior experience (typically 10+ years) across legal practice, legal operations, legal innovation, or legal technology. Have operated at a leadership level, with experience managing teams, setting strategy, and being accountable for outcomes - not just delivery. Have a strong legal foundation, enabling you to engage credibly with senior lawyers, partners, and in house leaders. Are deeply tech curious and product minded, comfortable engaging in technical conversations around AI, automation, workflows, and platform capabilities (without needing to be a hands on engineer). Understand how to design, evaluate, and improve legal processes using technology such as document automation, AI review tools, CLM platforms, and workflow systems. Communicate with clarity and confidence across disciplines - translating seamlessly between lawyers, engineers, product managers, and commercial teams. Excel at bringing structure to ambiguity, and are comfortable making judgement calls in fast moving, high stakes environments. Are commercially aware, able to articulate value, ROI, and impact, and comfortable supporting sales and expansion conversations. Care deeply about quality and craft, while still knowing how to move fast, iterate, and improve over time. Take ownership naturally and operate with a founder mentality. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
Feb 27, 2026
Full time
About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side by side every step of the way. Our AI native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we're turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn't good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you're excited by building from first principles, working with exceptional people, and accelerating change in a high stakes, high impact domain-then this is the moment and the place. We're not just shaping the future of legal tech - we're defining it. Ready to join us in building the intelligent future of law? What You Will Be Doing As Head of Legal Engineering for the UK, you will lead and grow a high impact team operating at the intersection of law, product, and technology. You'll set the vision for Legal Engineering in the UK market, while working closely with global leadership, Product, Sales, and Customer Success to ensure Legora delivers exceptional, scalable value to its clients. This role doesn't fit neatly into a traditional box. It's a senior leadership position that blends management and development of a large team, legal tech strategy, product partnership, and client advisory work. Your mission is to make Legal Engineering a true force multiplier, for our clients, our product, and the wider business. Leading and scaling the Legal Engineering function in the UK, including hiring, mentoring, and developing senior Legal Engineers, and setting clear standards for quality, impact, and delivery. Owning the Legal Engineering strategy for the UK, aligning local execution with Legora's global vision while adapting to market specific needs. Working with global Legal Engineering Leadership to build the systems, infrastructure and operating cadences to ensure this critical global function can continue to serve clients at the highest level while scaling rapidly. Acting as a senior thought partner to clients, building trusted relationships with partners, GCs, and legal operations leaders, and identifying high value opportunities to scale adoption. Partnering closely with Customer Success and GTM, taking shared ownership of strategic accounts - from pilots and proof of value to full firm rollouts and long term expansion. Serving as the voice of the user internally, ensuring client insights directly inform product decisions, roadmap priorities, and strategic direction. Working deeply with Product and Engineering, translating complex legal workflows into scalable, automated solutions across areas such as contract review, due diligence, compliance, and knowledge management. Supporting go to market efforts, including executive level demos, strategic pitches, and discussions around ROI, AI adoption, and legal transformation. Building playbooks, frameworks, and best practices that enable the Legal Engineering function to scale globally. Helping clients navigate the shift to AI driven legal work, offering credible guidance on how technology will reshape legal teams and practice areas. What You Bring You come from the world of law, but you've built a career that goes beyond traditional legal practice. You've seen where legacy processes break down, and you're motivated by the opportunity to lead teams and build systems that fundamentally improve how legal work gets done. Bring significant senior experience (typically 10+ years) across legal practice, legal operations, legal innovation, or legal technology. Have operated at a leadership level, with experience managing teams, setting strategy, and being accountable for outcomes - not just delivery. Have a strong legal foundation, enabling you to engage credibly with senior lawyers, partners, and in house leaders. Are deeply tech curious and product minded, comfortable engaging in technical conversations around AI, automation, workflows, and platform capabilities (without needing to be a hands on engineer). Understand how to design, evaluate, and improve legal processes using technology such as document automation, AI review tools, CLM platforms, and workflow systems. Communicate with clarity and confidence across disciplines - translating seamlessly between lawyers, engineers, product managers, and commercial teams. Excel at bringing structure to ambiguity, and are comfortable making judgement calls in fast moving, high stakes environments. Are commercially aware, able to articulate value, ROI, and impact, and comfortable supporting sales and expansion conversations. Care deeply about quality and craft, while still knowing how to move fast, iterate, and improve over time. Take ownership naturally and operate with a founder mentality. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We're proud to be an equal opportunity employer and committed to creating an inclusive, high performance culture where everyone can do their best work. We welcome people of all backgrounds and don't discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.
Verve is a Live Event, Sponsorship and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London and Amsterdam. We have a team of over 120 full time award winning professionals spanning creative, events, sponsorship, activation, entertainment and digital departments. We are a multidisciplinary experience agency recognised for creating and delivering world class experiences for global brands portfolios such as Diageo, Google, LinkedIn, Amazon, Coca-Cola, TikTok and Lululemon. We believe in building long term partnerships with our clients, many of whom have been with us for well over a decade. You will get the opportunity to work across these brands developing high profile, big budget experiential campaigns. You will then have the chance to bring these brands and campaigns to major events, experiences, and festivals. We're a professional, dynamic and ambitious company who are number one in our field. We operate in a creative, nimble and robust business sector, and we are searching for people who are of a similar nature. Location: London (Hybrid) Experience: 8+ Years Sector: B2B Corporate Events, Conferences & Employee Engagement, C-Suite Events The Role: We are looking for a powerhouse Senior Account Director to join our London team. This isn't a role for a bystander; we need a strategic leader who is as comfortable navigating a boardroom as they are a technical production deck. You will be the bridge between high-level client strategy and flawless execution. Managing a portfolio of B2B & B2C accounts, you'll oversee everything from global leadership conferences to large-scale employee engagement events. This role requires a hybrid producer mindset - you must possess the technical/production shorthand to lead teams and the commercial acumen to drive profitability and win new business. This is a highly visible, client-facing role. We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. You'll utilise brilliant project management skills to lead the planning and delivery of a variety of projects / clients. You'll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including large scale conferences, C-Suite global retreats, awards ceremonies, afterparties and employee events. Reporting to the Head of Events, you'll lead client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business. It is essential that you have a background working within an Events / Experiential agency and be passionate about driving your team, your accounts, and the work we produce for our clients. Key Responsibilities 1. Client and Internal Management Client Trust: Build and maintain deep relationships with complex, multi-stakeholder clients, acting as a trusted advisor to C-suite leaders. You are a listener who hears between the lines, and understands that communication is everything. You will always ensure that clients are beside you all the way. Influence: Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict 2. Production Expertise Technical Integration: Act as a Hybrid Producer with deep knowledge of AV, stage design, and event technology, ensuring technical solutions are both innovative and feasible. Production Knowledge: Confident in finding the best way to produce a build, you will work closely with internal and external experts in production to find the highest quality, most cost-effective way to create the client's end goal. Supplier Network: Possesses great existing supplier contacts (venues, AV, F&B, fabrication, freelancers) and a deep network of trusted, high-quality production suppliers. Sustainability: Be an internal champion and client expert for sustainable event production. This includes deep knowledge of materiality, responsible logistics, and F&;B choices. Proactively guide clients toward making environmentally and socially responsible decisions Direct Management: Compassionate leader who is ready to help the team grow and learn. Take direct responsibility for three junior team members, serving as their primary line manager. Leads with emotional intelligence, intuition and empathy but can uphold agency values Career Development: Conduct regular appraisals, set clear KPIs, and build bespoke development plans to nurture the next generation of event talent. Inspiring Mentorship: Act as a & lead from the front mentor, sharing your technical and account management expertise to elevate the team's overall output. Team Culture: Assist the Head of Department with broader team management, feeding in on culture, recruitment, onboarding, retention, and spotting/forecasting when additional resources will be required. 4. Growth & New Business Development Pitch Leadership: Lead the end-to-end RFP process, collaborating closely with the Creative team to build 'wow-factor' pitches that win new business. Proposal Design: Translate client briefs into strategic, technically sound, and commercially viable proposals. Pipeline Growth: Proactively identify and pursue new opportunities within the B2B corporate sector to expand the agency's footprint. 5. Commercial Acumen & Profitability Margin Management: Maintain a laser focus on project margins, ensuring every event is delivered profitably without sacrificing quality. Supplier Negotiation: Leverage your industry network to negotiate hard with third-party suppliers, reducing costs and maximising value for both the client and the agency. Financial Oversight: Manage significant budgets (often £1M+) with meticulous accuracy, overseeing everything from initial costing to final reconciliation. Experience & Attributes: Significant B2B Event Experience: Minimum of 8 years in a live events agency environment, specifically focused on B2B corporate sectors. The "Hybrid" Edge: Strong background in production. You should know your way around lighting, ROS, AV, and a complex CAD drawing. Executive Relationships: Proven history of developing and maintaining strong stakeholder relationships at the director/C-suite level. Proven Pitch Winner: A track record of leading and winning high-value RFPs and pitches. Financial Mastery: Expert-level ability to manage seven-figure budgets, execute procurement strategy, negotiate high-value contracts, and deliver strong profit margins. Operational Resilience: A love for being on-site and the demonstrated ability to remain calm, decisive, and authoritative when facing complex challenges under extreme pressure. A True Leader: Exceptional ability to work with and inspire people, leading by example and fostering a positive, solution-oriented atmosphere regardless of the demands. This is not a purely office-based role, you need to love working and travelling to Events across Europe, Asia and USA. The role requires extensive travel, highly flexible working hours, and a commitment to being a senior Verve presence in GB. If you are a proven leader ready to take ownership of one of our most exciting client portfolios, and be a critical leader in growing Verve commercially and culturally please apply. We can't wait to meet you! Contract The contract is based on a full-time position The position is subject to a probationary period of 6 months 20 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 25 days. Approximately 5 additional days off over the Christmas/New Year period. Benefits of working at Verve: Working with the best in the business Great company culture (really!) and fantastic office environment Year round CSR programmes and opportunity, Diversity and Inclusion programmes Sustainability Mandate (Verve is IS02012 certified), Volunteering projects, Give Back mentoring experiences Active Social activities Health Insurance after 1 years service Phone bill paid (up to £60 per month) Fully paid loyalty month off after three years of service within the company Access to Employee Assistance Programme with free access to mental health resources Hybrid working. Minimum 3/4 days from the office New Business Incentive Scheme from day one Employee Referral Incentive Policy Season ticket Loans Cycle to work scheme Sustainability Verve is proudly B Corp, ISO 20121 and ISO 14001 certified, and is one of the only agencies to hold these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events. Great Place To Work Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we've built at Verve, grounded in trust, inclusion and genuine care for our people. Diversity & Equal Opportunities We are committed to an active Inclusion, Diversity and Equal Opportunities Policy . click apply for full job details
Feb 19, 2026
Full time
Verve is a Live Event, Sponsorship and Brand Experience Agency that uses the power of live experience to win the hearts and minds of consumer and business audiences. Established in 1991, Verve is headquartered in Dublin with offices in London and Amsterdam. We have a team of over 120 full time award winning professionals spanning creative, events, sponsorship, activation, entertainment and digital departments. We are a multidisciplinary experience agency recognised for creating and delivering world class experiences for global brands portfolios such as Diageo, Google, LinkedIn, Amazon, Coca-Cola, TikTok and Lululemon. We believe in building long term partnerships with our clients, many of whom have been with us for well over a decade. You will get the opportunity to work across these brands developing high profile, big budget experiential campaigns. You will then have the chance to bring these brands and campaigns to major events, experiences, and festivals. We're a professional, dynamic and ambitious company who are number one in our field. We operate in a creative, nimble and robust business sector, and we are searching for people who are of a similar nature. Location: London (Hybrid) Experience: 8+ Years Sector: B2B Corporate Events, Conferences & Employee Engagement, C-Suite Events The Role: We are looking for a powerhouse Senior Account Director to join our London team. This isn't a role for a bystander; we need a strategic leader who is as comfortable navigating a boardroom as they are a technical production deck. You will be the bridge between high-level client strategy and flawless execution. Managing a portfolio of B2B & B2C accounts, you'll oversee everything from global leadership conferences to large-scale employee engagement events. This role requires a hybrid producer mindset - you must possess the technical/production shorthand to lead teams and the commercial acumen to drive profitability and win new business. This is a highly visible, client-facing role. We are looking for someone who cares about nurturing their team, building fantastic relationships with clients and delivering exceptional work. You'll utilise brilliant project management skills to lead the planning and delivery of a variety of projects / clients. You'll have sound stakeholder coordination skills, and experience working with teams across creative and content, having strategic oversight across multiple event formats, including large scale conferences, C-Suite global retreats, awards ceremonies, afterparties and employee events. Reporting to the Head of Events, you'll lead client growth and pitches and will have proven experience of identifying opportunities, growing accounts and winning new business. It is essential that you have a background working within an Events / Experiential agency and be passionate about driving your team, your accounts, and the work we produce for our clients. Key Responsibilities 1. Client and Internal Management Client Trust: Build and maintain deep relationships with complex, multi-stakeholder clients, acting as a trusted advisor to C-suite leaders. You are a listener who hears between the lines, and understands that communication is everything. You will always ensure that clients are beside you all the way. Influence: Listen to and influence clients and internal stakeholders effectively, preventing and managing conflict 2. Production Expertise Technical Integration: Act as a Hybrid Producer with deep knowledge of AV, stage design, and event technology, ensuring technical solutions are both innovative and feasible. Production Knowledge: Confident in finding the best way to produce a build, you will work closely with internal and external experts in production to find the highest quality, most cost-effective way to create the client's end goal. Supplier Network: Possesses great existing supplier contacts (venues, AV, F&B, fabrication, freelancers) and a deep network of trusted, high-quality production suppliers. Sustainability: Be an internal champion and client expert for sustainable event production. This includes deep knowledge of materiality, responsible logistics, and F&;B choices. Proactively guide clients toward making environmentally and socially responsible decisions Direct Management: Compassionate leader who is ready to help the team grow and learn. Take direct responsibility for three junior team members, serving as their primary line manager. Leads with emotional intelligence, intuition and empathy but can uphold agency values Career Development: Conduct regular appraisals, set clear KPIs, and build bespoke development plans to nurture the next generation of event talent. Inspiring Mentorship: Act as a & lead from the front mentor, sharing your technical and account management expertise to elevate the team's overall output. Team Culture: Assist the Head of Department with broader team management, feeding in on culture, recruitment, onboarding, retention, and spotting/forecasting when additional resources will be required. 4. Growth & New Business Development Pitch Leadership: Lead the end-to-end RFP process, collaborating closely with the Creative team to build 'wow-factor' pitches that win new business. Proposal Design: Translate client briefs into strategic, technically sound, and commercially viable proposals. Pipeline Growth: Proactively identify and pursue new opportunities within the B2B corporate sector to expand the agency's footprint. 5. Commercial Acumen & Profitability Margin Management: Maintain a laser focus on project margins, ensuring every event is delivered profitably without sacrificing quality. Supplier Negotiation: Leverage your industry network to negotiate hard with third-party suppliers, reducing costs and maximising value for both the client and the agency. Financial Oversight: Manage significant budgets (often £1M+) with meticulous accuracy, overseeing everything from initial costing to final reconciliation. Experience & Attributes: Significant B2B Event Experience: Minimum of 8 years in a live events agency environment, specifically focused on B2B corporate sectors. The "Hybrid" Edge: Strong background in production. You should know your way around lighting, ROS, AV, and a complex CAD drawing. Executive Relationships: Proven history of developing and maintaining strong stakeholder relationships at the director/C-suite level. Proven Pitch Winner: A track record of leading and winning high-value RFPs and pitches. Financial Mastery: Expert-level ability to manage seven-figure budgets, execute procurement strategy, negotiate high-value contracts, and deliver strong profit margins. Operational Resilience: A love for being on-site and the demonstrated ability to remain calm, decisive, and authoritative when facing complex challenges under extreme pressure. A True Leader: Exceptional ability to work with and inspire people, leading by example and fostering a positive, solution-oriented atmosphere regardless of the demands. This is not a purely office-based role, you need to love working and travelling to Events across Europe, Asia and USA. The role requires extensive travel, highly flexible working hours, and a commitment to being a senior Verve presence in GB. If you are a proven leader ready to take ownership of one of our most exciting client portfolios, and be a critical leader in growing Verve commercially and culturally please apply. We can't wait to meet you! Contract The contract is based on a full-time position The position is subject to a probationary period of 6 months 20 days paid holiday, plus Bank Holidays. 1 additional day added per year of service up to 25 days. Approximately 5 additional days off over the Christmas/New Year period. Benefits of working at Verve: Working with the best in the business Great company culture (really!) and fantastic office environment Year round CSR programmes and opportunity, Diversity and Inclusion programmes Sustainability Mandate (Verve is IS02012 certified), Volunteering projects, Give Back mentoring experiences Active Social activities Health Insurance after 1 years service Phone bill paid (up to £60 per month) Fully paid loyalty month off after three years of service within the company Access to Employee Assistance Programme with free access to mental health resources Hybrid working. Minimum 3/4 days from the office New Business Incentive Scheme from day one Employee Referral Incentive Policy Season ticket Loans Cycle to work scheme Sustainability Verve is proudly B Corp, ISO 20121 and ISO 14001 certified, and is one of the only agencies to hold these certifications. We work hard to retain this certification and are always looking for new ways to be more sustainable in our workplace and in our events. Great Place To Work Verve has always believed that exceptional work is rooted in an exceptional workplace. We proudly became Great Place to Work certified in September 2025. This certification is based entirely on employee feedback and a review of our culture, affirming the environment we've built at Verve, grounded in trust, inclusion and genuine care for our people. Diversity & Equal Opportunities We are committed to an active Inclusion, Diversity and Equal Opportunities Policy . click apply for full job details
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Glasgow, Newcastle, Manchester# Process Mining - Senior Manager Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Senior Manager in Process Mining, you will quickly develop strong client relationships as you design cutting edge Process Intelligence solutions. You will lead complex programmes that uncover inefficiencies and deliver measurable business improvements. You will shape strategic initiatives, manage client relationships, and ensure that process mining becomes a driver of transformation across organisations. In this role you will play a key role in: Working with key client stakeholders to understand critical business problems, and architect process intelligence solutions to address these Leading end-to-end process mining workstreams, ensuring actionable insights and tangible outcomes. Defining and prioritising initiatives that align with client objectives and organisational strategy. Managing cross functional teams and guiding delivery across all project phases. Translating technical findings into strategic recommendations for executive stakeholders. Building business cases and overseeing ROI measurement for process transformation projects.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile We're looking for someone who thrives on solving complex problems, building strong client relationships and leading high impact process mining programmes. You'll enjoy shaping transformation with senior stakeholders and turning data driven insights into real business outcomes. What you'll bring as a Senior Manager Proven ability to open and grow client accounts, building long term, trusted partnerships. A natural problem solver with strong analytical and logical thinking skills. A track record of contributing to commercial success through personal sales and influencing P&L growth. Experience leading end to end process mining programmes that deliver measurable business impact. Confident leadership skills, able to guide cross functional teams and mentor junior consultants. Strong stakeholder management, setting clear expectations and maintaining engagement throughout delivery. The ability to translate technical insights into strategic recommendations for executive level audiences. Experience developing business cases and creating ROI frameworks for transformation initiatives. Capability to assess and advise on the selection of process mining tools to suit different client environments Even better if you have Experience shaping process mining value propositions in presales or business development settings. Knowledge of how to embed process mining into operating models, including governance and scaling approaches. Recognised certifications in process mining, BPM or project delivery (e.g., Celonis, ARIS, Signavio, CBPP, Lean Six Sigma Black Belt). Familiarity with advanced analytics or automation technologies and experience overseeing teams using these methods. Contributions to thought leadership - such as case studies, articles or conference presentations.To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. (To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process.Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:• Declare they have a disability, and • Meet the minimum essential criteria for the role.Please opt in during the application process.Experience levelExperienced ProfessionalsLocationLondon, Glasgow, Newcastle, Manchester
Feb 19, 2026
Full time
Choose a partner with intimate knowledge of your industry and first-hand experience of defining its future.Select your locationSelect your locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.London, Glasgow, Newcastle, Manchester# Process Mining - Senior Manager Capgemini Invent At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role As a Senior Manager in Process Mining, you will quickly develop strong client relationships as you design cutting edge Process Intelligence solutions. You will lead complex programmes that uncover inefficiencies and deliver measurable business improvements. You will shape strategic initiatives, manage client relationships, and ensure that process mining becomes a driver of transformation across organisations. In this role you will play a key role in: Working with key client stakeholders to understand critical business problems, and architect process intelligence solutions to address these Leading end-to-end process mining workstreams, ensuring actionable insights and tangible outcomes. Defining and prioritising initiatives that align with client objectives and organisational strategy. Managing cross functional teams and guiding delivery across all project phases. Translating technical findings into strategic recommendations for executive stakeholders. Building business cases and overseeing ROI measurement for process transformation projects.As part of your role you will also have the opportunity to contribute to the business and your own personal growth, through activities that form part of the following categories: Business Development - Leading/contributing to proposals, RFPs, bids, proposition development, client pitch contribution, client hosting at events. Internal Contribution - Campaign development, internal think-tanks, whitepapers, practice development (operations, recruitment, team events & activities), offering development. Learning & Development - Training to support your career development and the skills demand within the company, certifications etc. Your Profile We're looking for someone who thrives on solving complex problems, building strong client relationships and leading high impact process mining programmes. You'll enjoy shaping transformation with senior stakeholders and turning data driven insights into real business outcomes. What you'll bring as a Senior Manager Proven ability to open and grow client accounts, building long term, trusted partnerships. A natural problem solver with strong analytical and logical thinking skills. A track record of contributing to commercial success through personal sales and influencing P&L growth. Experience leading end to end process mining programmes that deliver measurable business impact. Confident leadership skills, able to guide cross functional teams and mentor junior consultants. Strong stakeholder management, setting clear expectations and maintaining engagement throughout delivery. The ability to translate technical insights into strategic recommendations for executive level audiences. Experience developing business cases and creating ROI frameworks for transformation initiatives. Capability to assess and advise on the selection of process mining tools to suit different client environments Even better if you have Experience shaping process mining value propositions in presales or business development settings. Knowledge of how to embed process mining into operating models, including governance and scaling approaches. Recognised certifications in process mining, BPM or project delivery (e.g., Celonis, ARIS, Signavio, CBPP, Lean Six Sigma Black Belt). Familiarity with advanced analytics or automation technologies and experience overseeing teams using these methods. Contributions to thought leadership - such as case studies, articles or conference presentations.To be successfully appointed to this role, it is a requirement to obtain Security Check (SC) clearance. (To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, along with other criteria and requirements.Throughout the recruitment process, you will be asked questions about your security clearance eligibility such as, but not limited to, country of residence and nationality.Some posts are restricted to sole UK Nationals for security reasons; therefore you may be asked about your citizenship in the application process.Whilst you will have London, Manchester, Newcastle or Glasgow as an office base location, you must be fully flexible in terms of assignment location, as these roles may involve periods of time away from home at short notice.We offer a remuneration package which includes flexible benefits options for you to choose to suit your own personal circumstances and a variable element dependent grade and on company and personal performance.Capgemini is proud to be a Disability Confident Employer (Level 2) under the UK Government's Disability Confident scheme. As part of our commitment to inclusive recruitment, we will offer an interview to all candidates who:• Declare they have a disability, and • Meet the minimum essential criteria for the role.Please opt in during the application process.Experience levelExperienced ProfessionalsLocationLondon, Glasgow, Newcastle, Manchester
As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. You will act as both a strategic and operational partner to Smartly's global clients, functioning as a crucial link between them, the digital platforms and Smartly. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with global clients, and scaling the operations of an ambitious growth company. As a Customer Success Manager at Smartly you will Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta Build trust-based relationships with day-to-day and senior client and partner stakeholders Guide Smartly adoption to improve client stickiness, efficiency, and performance Drive strategic alignment by translating customer goals into platform outcomes and tailored success plans Drive operational success by establishing clear operating rhythms (kickoffs, weekly check-ins, QBRs), roles/responsibilities, and escalation paths Improve customer day-to-day execution by standardizing workflows, defining success metrics, and ensuring teams know how to use Smartly effectively Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product Act as a consultative partner, bringing industry insights, platform best practices and Smartly recommendations to customer conversations Partner with internal teams to troubleshoot issues, remove blockers, and keep launches and key milestones on track Monitor account health signals (adoption, support trends, product usage) and proactively address risks to ensure consistent delivery Contribute to team initiatives that improve customer workflows, internal processes, or customer engagement Maintain and develop strong knowledge of Smartly tooling and digital marketing to continuously help solve customer problems Support commercial and strategic conversations with customers through QBRs, proposals, partnership expansions, and roadmap discussions (in partnership with internal stakeholders as needed) We are looking for you if you Have 3-5+ years of digital marketing experience (paid social and/or Google), ideally within SaaS, MarTech, or AdTech in a customer-facing role Have experience managing a portfolio of accounts and driving measurable customer outcomes Have a deep understanding of paid social, Google, and the broader digital advertising ecosystem (Meta, TikTok, YouTube, Pinterest, etc.) Are comfortable addressing technical challenges and partnering with technical teams when needed Are skilled in translating complex goals into strategic plans that drive adoption, retention, and growth Have a track record of improving operational processes for customers (workflows, stakeholder coordination, launch readiness, and ongoing account rhythms) Have strong communication skills - able to explain complex ideas clearly, tailor messaging across seniority levels, and present to senior stakeholders Are a proactive problem-solver with a growth mindset and positive attitude Are able to work in a hybrid capacity from our London office 3 days a week (more if you like) Are able and willing to travel for meetings, conferences and industry events What We Offer You Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Generous healthcare packages & mental health benefits 401K plus matching & equity grants for all new Smartlies Wellness benefit & learning reimbursement opportunities Volunteer time off days & company donation matching opportunities And so much more Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook! We are a hybrid-friendly organization. About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ employees from 60+ nationalities, working in 13 countries. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
Feb 17, 2026
Full time
As a Customer Success Manager at Smartly, you'll take ownership of our global customers from the first week on, give consultative advice, scope and drive long-term success and drive customer satisfaction. You will act as both a strategic and operational partner to Smartly's global clients, functioning as a crucial link between them, the digital platforms and Smartly. You get the seat in the cutting edge of the fast-paced online marketing industry, which allows you to learn super fast about growing and nurturing your own book of business, managing customer relationships with global clients, and scaling the operations of an ambitious growth company. As a Customer Success Manager at Smartly you will Manage and grow your book of business across key digital platforms like DV360, TikTok, YouTube and Meta Build trust-based relationships with day-to-day and senior client and partner stakeholders Guide Smartly adoption to improve client stickiness, efficiency, and performance Drive strategic alignment by translating customer goals into platform outcomes and tailored success plans Drive operational success by establishing clear operating rhythms (kickoffs, weekly check-ins, QBRs), roles/responsibilities, and escalation paths Improve customer day-to-day execution by standardizing workflows, defining success metrics, and ensuring teams know how to use Smartly effectively Partner cross-functionally with Product, Engineering, Client Partners, Creative Services, and Product Marketing to solve customer challenges and share feedback that helps improve the product Act as a consultative partner, bringing industry insights, platform best practices and Smartly recommendations to customer conversations Partner with internal teams to troubleshoot issues, remove blockers, and keep launches and key milestones on track Monitor account health signals (adoption, support trends, product usage) and proactively address risks to ensure consistent delivery Contribute to team initiatives that improve customer workflows, internal processes, or customer engagement Maintain and develop strong knowledge of Smartly tooling and digital marketing to continuously help solve customer problems Support commercial and strategic conversations with customers through QBRs, proposals, partnership expansions, and roadmap discussions (in partnership with internal stakeholders as needed) We are looking for you if you Have 3-5+ years of digital marketing experience (paid social and/or Google), ideally within SaaS, MarTech, or AdTech in a customer-facing role Have experience managing a portfolio of accounts and driving measurable customer outcomes Have a deep understanding of paid social, Google, and the broader digital advertising ecosystem (Meta, TikTok, YouTube, Pinterest, etc.) Are comfortable addressing technical challenges and partnering with technical teams when needed Are skilled in translating complex goals into strategic plans that drive adoption, retention, and growth Have a track record of improving operational processes for customers (workflows, stakeholder coordination, launch readiness, and ongoing account rhythms) Have strong communication skills - able to explain complex ideas clearly, tailor messaging across seniority levels, and present to senior stakeholders Are a proactive problem-solver with a growth mindset and positive attitude Are able to work in a hybrid capacity from our London office 3 days a week (more if you like) Are able and willing to travel for meetings, conferences and industry events What We Offer You Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days Generous healthcare packages & mental health benefits 401K plus matching & equity grants for all new Smartlies Wellness benefit & learning reimbursement opportunities Volunteer time off days & company donation matching opportunities And so much more Smartly is committed to being the best place to work for growth-minded individuals to thrive - explore more in our Culture Handbook! We are a hybrid-friendly organization. About Smartly Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands reach and engage consumers and learn what performs best. Smartly is a multinational and diverse team of 750+ employees from 60+ nationalities, working in 13 countries. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Feb 16, 2026
Full time
Job Description Visa is searching for a Regional Leader for Merchant & Acquiring supporting partners for the UK & Ireland markets. As a key member of the UK & Ireland leadership team, the successful candidate will bring strategic and commercial leadership, compelling vision and creativity to expanding acceptance, growing usage of Visa solutions, and partnering with merchants and acquirers to grow purchase volume and revenue in UK & Ireland. This role will lead the Merchant and Acquiring team spanning the UK & Ireland to define, own and drive high profile, cross functional strategies and plans. The aim of which is to deliver sustainable revenue growth. At a time of significant industry change, merchants and acquirers need Visa's support to be ready for the next wave of commerce driven by innovations including Agentic Commerce. This role will spearhead the charge to develop forward thinking commercial strategies and partnerships, develop end to end solution propositions bringing together current and potential Visa capabilities, and help drive Visa's regulatory and ecosystem messaging and strategies for merchants. Importantly, this role will also lead Visa's thematic priorities and directly lead sales of Visa products and services. Specific Responsibilities Own merchant and acquirers strategy and multiyear plan: Define 1-3 year strategy for and oversee development of strong merchant and acquirer client relationships in UK&I; develop and articulate a comprehensive view of the UK&I merchant landscape and acquiring landscape incorporating key external trends and internal corporate strategic priorities; Be a thought partner in defining Visa's European strategy in this core segment of the business and help define and execute on functional priorities (eg. Agentic, Cross border, B2B, Click to Pay and Pass Keys); Link this strategy with key issuer priorities, product, marketing, risk, regulatory and cross functional strategies; Lead the internal narrative and advocacy for the importance of merchants and acquiring with a financial and strategic lens; Incorporate a strategic view of disruption in the payments eco system Drive positive merchant and acquirer outcomes: establish fluency in all Visa merchant facing solutions; consultatively identify and prioritise merchant and acquirer needs and craft customised solutions that drive specific commercial metrics (e.g., merchant business growth, Visa growth) and increase merchant satisfaction with Visa products/ services; build direct relationships with targeted merchants defined for dedicated account coverage to establish 'Visa preference' and consume Visa products and services; Optimize merchant investments: identify merchant opportunities that will jointly benefit merchants and Visa-driving sales of Visa core and digital products, develop appropriate business cases and forecasts, advocate for funding, identify and deploy Visa resources to address objectives, track our performance, and use learnings to inform future investment Lead sales approach for growing value added services and drive Visa Direct outcomes for UK & Ireland market: Take a lead role in defining the strategy, investment needs and sales pipeline for value added services for merchants and acquirers (eg. Data and risk products, instalments etc). Partner with specialised Visa Direct resources to support the UK&I market; build a foundation for stand alone and integrated sales efforts and achievement of 1 3 year revenue goals Drive Visa Acceptance Solutions sales for UK&I in partnership with Visa Value Added Services: As a key asset to address merchant, marketplace and Acquirer/Payment Service Provider needs ranging from acceptance, authentication to fraud and dispute management. Build and develop merchant & acquiring team: recruit, train, and lead a high performing team that has a deep understanding of its merchants, acquirers and under penetrated industries, delivers against Visa and client objectives and drives merchant satisfaction; Effectively guide the team to prioritise work, resolve roadblocks and navigate internal processes; Be an advocate for the team's efforts and a constructive partner in resolving challenges; Motivate and inspire the team with knowledge of sales management techniques, pipeline management, business development and analytics; Help navigate a complex matrix organisation to build buy in for key priorities, support for investments and a visible platform for the merchant and acquiring team Establish strong internal partnerships: partner with functions across Visa (e.g., sub regional leadership, marketing, product development, etc.); to collaboratively define responsibilities for various merchant and acquirer outcomes and ensure accountability and follow through Advise, consult and be thought partner in regulatory aspects related to merchant & acquiring in the UK: Help drive and provide strategic input into regulatory and government relations strategies; make the connection from operational and business priorities to strategic eco system priorities; provide an integrated point of view reflecting knowledge of the business, eco system trends and regulatory requirements. This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager. Basic Qualifications 12 years of relevant work experience with a Bachelor's Degree or 10 years of relevant work experience with an Advanced degree (e.g. Masters/MBA/JD/MD) or 8 years relevant work experience with a PhD Preferred Qualifications 20+ years business experience, with significant acquiring background, combined with a proven track record of managing client accounts, leading sales, driving revenue expansion and leading high performing, fast paced teams Well versed in building relationships, internally and externally, with senior management in large organisations. Equally capable of developing successful partnerships with fintech's, startups and new payment entrants in the payment ecosystem Sales leadership experience. Excellent ability to manage and prioritise a sales pipeline, and direct sales, account management and business development efforts across the team with rigour in tracking and reporting sales forecasts Ability to connect the dots in a complex commercial landscape and navigate in a matrix environment. Credible operator at all levels of the organisation to influence successful outcomes Proven track record leading high performing sales and account management teams for impactful outcomes Superior negotiation and commercial contracting experience having established business agreements that enhance existing and develop new business partnerships and revenue streams Strategic thought leadership skills and rigorous analytical mindset. Disciplined approach to decision making through data Exceptional written and verbal communication skills Knowledge and experience with platform or technical sales and consulting projects experience would be an advantage Experience with global payment systems is a plus, with a passion for fintech and payments and the opportunities for growth in the ecosystem Personal Characteristics A hands on approach to all activities with real passion and high levels of energy. Agile and comfortable adapting to different environments. Courageous innovation: creative and resourceful in overcoming barriers and unexpected roadblocks. An authentic leader who intuitively engenders an inclusive environment, enabling the business to reach its ambitious goals. Diversity of thought and experience: continually seeks new perspectives and feedback, takes an inclusive approach High personal standards of ethics and integrity towards employees, stakeholders, and customers. High levels of learning agility with a real interest in developing relationships with progressive businesses, combining a 'technology / digital first' approach. Entrepreneurial and comfortable with ambiguous and change led environments; self confident with an authentic style that gravitates to championing change. Eager to seek a challenge and expand frontiers; brings a visionary approach. Sets and meets a high bar of goals and principles. Servant leadership mentality: deeply committed to serving and listening to others. Natural ability to build strong relationships and enable collaboration through empathy and authenticity. Committed to building a community through Visa Leadership Principles Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Director / Senior Director, Sales & Business Development Remote (WFH) At Adaptive, we're Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated. As an Adapter, you'll have the opportunity to make a difference in people's lives. With Adaptive, you'll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application. It's time for your next chapter. Discover your story with Adaptive. Position Overview Adaptive Biotechnologies is a leader in immune medicine and aims to translate the massive genetic code of the adaptive immune system to improve human health. Adaptive has built a robust immune medicine platform that includes proprietary T cell receptor and B cell receptor sequencing technologies. The Immune Medicine (IM) business includes a growing portfolio of customers at top tier academic institutions and biopharmaceutical and biotechnology companies that incorporate Adaptive's immunosequencing technologies in different areas of research, including in oncology, autoimmunity, infectious diseases and neurodegenerative disorders. The Immune Medicine team at Adaptive supports customers in incorporating immune receptor data in basic research to better understand disease, host immune response and accelerate the development of innovative drugs. The Director/Senior Director, Sales & Business Development will execute on IM's commercial growth strategy. As a player/manager, this role is responsible for generating sales, achieving revenue targets and managing a sales team. This role is accountable for sourcing, structuring, negotiating, closing deals and growing a book of business that includes fee for service (FFS) life sciences research offerings and strategic partnerships. This book of business is comprised of a portfolio of pharmaceutical and biotechnology companies as well as academic institutions. The successful candidate will have exceptional sales savvy, negotiation and contract management skills plus strong deal making capabilities. This candidate will be responsible for growing existing and securing new accounts that grow research sales revenue to continue to embed Adaptive as the preferred partner and 'go to' immune sequencing platform. This candidate will demonstrate strong analytical & quantitative skills, critical thinking ability, high attention to detail, ability to derive insights from data and translate into a "story" that can be presented to both technical and non technical audience. Leaders at Adaptive demonstrate behaviors consistent with Adaptive's Core Values and Leadership Principles. Critical functions of this sales role include establishing individual goals, aligning those individual goals with broader team objectives and ensuring those objectives drive the achievement of business unit and corporate goals. As a leader, this role will provide thoughtful coaching and consistent feedback to team members to drive performance excellence and accountability, as well as support the group's growth and development. Leaders at Adaptive create an environment of belonging, respect, and open and honest communication every day. Key Responsibilities and Essential Functions Directly generate IM sales revenue and new bookings. Own and manage a growing book of business. Drive prospecting, negotiating and closing FFS deals with existing and new customers. Manage contracts, contract negotiations (e.g., CDAs, MSAs, SOWs) with new and existing customers. Manage sales engagements and negotiations of agreements and statements of work. Partner with finance, legal and R&D to execute agreements. Develop and deepen relationships with biotechnology, pharmaceutical, academic institutions, CROs, and technology partners. Partner closely with Commercial and Lab Operations to meet and exceed customer needs. Develop team members, provide timely and constructive feedback and actively manage team member career growth and development. Communicate accurately, clearly and succinctly to Adaptive's leadership and customers. Position Requirements For Director: Bachelor's degree with 15+ years of progressive experience in the biotechnology, pharmaceutical or life sciences industry or a similar combination of education and commercial experience; an advanced degree is preferred. Master's degree with 12+ years of progressive experience, or PhD with 8+ years of progressive experience 5+ years of progressive experience in sales or commercial leadership in the biotechnology, pharmaceutical or life sciences industry with a proven track record of individually generating revenue by negotiating and closing deals. 4+ years' experience supervising a sales team with a track record of growing revenue. For Senior Director: Bachelor's degree with 17+ years of progressive experience in the biotechnology, pharmaceutical or life sciences industry or a similar combination of education and commercial experience; an advanced degree is preferred. Master's degree with 14+ years of progressive experience, or PhD with 10+ years of progressive experience 5+ years of progressive experience in sales or commercial leadership in the biotechnology, pharmaceutical or life sciences industry with a proven track record of individually generating revenue by negotiating and closing increasingly complex deals. Experience actively managing and developing sales teams with a track record of growing revenue. For both Director & Senior Director: Strong understanding of research markets and drug development (e.g., genomics, immunology, cell biology, reagents, platforms, data). Extensive network with strong relationship building skills. Executive presence with the ability to influence senior leadership and C suite levels. Strong presentation, strategic and analytic skills. Self starter mindset; independent thinker with strong ability to solve complex business problems. Highly collaborative, results driven and comfortable operating in fast paced environments. Extensive experience working with multidisciplinary teams (R&D, Legal/IP, Finance, Operations). Strong communication, interpersonal skills and good business judgment. Ability to work in a matrix environment and leverage cross functional resources. Ability to create a cohesive team culture that achieves individual and team success. Working Conditions This position will be field based, may require up to 40% travel and a willingness to work according to global hours when needed to support global customers. Compensation Salary Ranges: Director: $183,400 - $275,000 Senior Director: $206,400 - $309,600 Other compensation elements include: equity grant ALERT: Malicious groups posing as Adaptive employees have recently used fraudulent email aliases to extend employment offers, provide fake documents, and request sensitive personal and financial information. Legitimate Adaptive employment opportunities are initiated through our careers page and extended after multiple interviews with verified employees. Adaptive does not ask new hires to purchase anything out-of-pocket, including home office supplies and equipment. Adaptive is not currently sponsoring candidates requiring work authorization support for this position. Adaptive Biotechnologies is an Affidavit and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against based on disability. Please refer the "Know Your Rights: Workplace Discrimination is Illegal" Poster for more information. If you'd like to view a copy of the company's affirmative action plan or policy statement, please . If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e .
Feb 16, 2026
Full time
Director / Senior Director, Sales & Business Development Remote (WFH) At Adaptive, we're Powering the Age of Immune Medicine. Our goal is to harness the power of the adaptive immune system to transform the way diseases are diagnosed and treated. As an Adapter, you'll have the opportunity to make a difference in people's lives. With Adaptive, you'll create a career highlight through collaboration with bright, curious colleagues working at the apex of innovation and application. It's time for your next chapter. Discover your story with Adaptive. Position Overview Adaptive Biotechnologies is a leader in immune medicine and aims to translate the massive genetic code of the adaptive immune system to improve human health. Adaptive has built a robust immune medicine platform that includes proprietary T cell receptor and B cell receptor sequencing technologies. The Immune Medicine (IM) business includes a growing portfolio of customers at top tier academic institutions and biopharmaceutical and biotechnology companies that incorporate Adaptive's immunosequencing technologies in different areas of research, including in oncology, autoimmunity, infectious diseases and neurodegenerative disorders. The Immune Medicine team at Adaptive supports customers in incorporating immune receptor data in basic research to better understand disease, host immune response and accelerate the development of innovative drugs. The Director/Senior Director, Sales & Business Development will execute on IM's commercial growth strategy. As a player/manager, this role is responsible for generating sales, achieving revenue targets and managing a sales team. This role is accountable for sourcing, structuring, negotiating, closing deals and growing a book of business that includes fee for service (FFS) life sciences research offerings and strategic partnerships. This book of business is comprised of a portfolio of pharmaceutical and biotechnology companies as well as academic institutions. The successful candidate will have exceptional sales savvy, negotiation and contract management skills plus strong deal making capabilities. This candidate will be responsible for growing existing and securing new accounts that grow research sales revenue to continue to embed Adaptive as the preferred partner and 'go to' immune sequencing platform. This candidate will demonstrate strong analytical & quantitative skills, critical thinking ability, high attention to detail, ability to derive insights from data and translate into a "story" that can be presented to both technical and non technical audience. Leaders at Adaptive demonstrate behaviors consistent with Adaptive's Core Values and Leadership Principles. Critical functions of this sales role include establishing individual goals, aligning those individual goals with broader team objectives and ensuring those objectives drive the achievement of business unit and corporate goals. As a leader, this role will provide thoughtful coaching and consistent feedback to team members to drive performance excellence and accountability, as well as support the group's growth and development. Leaders at Adaptive create an environment of belonging, respect, and open and honest communication every day. Key Responsibilities and Essential Functions Directly generate IM sales revenue and new bookings. Own and manage a growing book of business. Drive prospecting, negotiating and closing FFS deals with existing and new customers. Manage contracts, contract negotiations (e.g., CDAs, MSAs, SOWs) with new and existing customers. Manage sales engagements and negotiations of agreements and statements of work. Partner with finance, legal and R&D to execute agreements. Develop and deepen relationships with biotechnology, pharmaceutical, academic institutions, CROs, and technology partners. Partner closely with Commercial and Lab Operations to meet and exceed customer needs. Develop team members, provide timely and constructive feedback and actively manage team member career growth and development. Communicate accurately, clearly and succinctly to Adaptive's leadership and customers. Position Requirements For Director: Bachelor's degree with 15+ years of progressive experience in the biotechnology, pharmaceutical or life sciences industry or a similar combination of education and commercial experience; an advanced degree is preferred. Master's degree with 12+ years of progressive experience, or PhD with 8+ years of progressive experience 5+ years of progressive experience in sales or commercial leadership in the biotechnology, pharmaceutical or life sciences industry with a proven track record of individually generating revenue by negotiating and closing deals. 4+ years' experience supervising a sales team with a track record of growing revenue. For Senior Director: Bachelor's degree with 17+ years of progressive experience in the biotechnology, pharmaceutical or life sciences industry or a similar combination of education and commercial experience; an advanced degree is preferred. Master's degree with 14+ years of progressive experience, or PhD with 10+ years of progressive experience 5+ years of progressive experience in sales or commercial leadership in the biotechnology, pharmaceutical or life sciences industry with a proven track record of individually generating revenue by negotiating and closing increasingly complex deals. Experience actively managing and developing sales teams with a track record of growing revenue. For both Director & Senior Director: Strong understanding of research markets and drug development (e.g., genomics, immunology, cell biology, reagents, platforms, data). Extensive network with strong relationship building skills. Executive presence with the ability to influence senior leadership and C suite levels. Strong presentation, strategic and analytic skills. Self starter mindset; independent thinker with strong ability to solve complex business problems. Highly collaborative, results driven and comfortable operating in fast paced environments. Extensive experience working with multidisciplinary teams (R&D, Legal/IP, Finance, Operations). Strong communication, interpersonal skills and good business judgment. Ability to work in a matrix environment and leverage cross functional resources. Ability to create a cohesive team culture that achieves individual and team success. Working Conditions This position will be field based, may require up to 40% travel and a willingness to work according to global hours when needed to support global customers. Compensation Salary Ranges: Director: $183,400 - $275,000 Senior Director: $206,400 - $309,600 Other compensation elements include: equity grant ALERT: Malicious groups posing as Adaptive employees have recently used fraudulent email aliases to extend employment offers, provide fake documents, and request sensitive personal and financial information. Legitimate Adaptive employment opportunities are initiated through our careers page and extended after multiple interviews with verified employees. Adaptive does not ask new hires to purchase anything out-of-pocket, including home office supplies and equipment. Adaptive is not currently sponsoring candidates requiring work authorization support for this position. Adaptive Biotechnologies is an Affidavit and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against based on disability. Please refer the "Know Your Rights: Workplace Discrimination is Illegal" Poster for more information. If you'd like to view a copy of the company's affirmative action plan or policy statement, please . If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e .
