Imaging Administrator Imaging Department Washington Full time FTC 12 Months Excellent benefits Spire Washington looking for an experienced administrator to join our Imaging department on a Full-time basis on a 12-month Fixed term basis. Duties and responsibilities As Radiology Administrator you will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols. Welcoming, registering and booking appointments for all patients in a warm, professional and caring manner Provide and maintain an efficient bookings system for all in and out-patients using a computerised system (SAP and RIS) for GPs, consultants and other users Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination Responsibility for the efficient management of imaging bookings, liaising with department staff as appropriate To present a professional, smart image at all times, ensuring adherence to the uniform policy Manage the department phone calls in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. are responded to in a timely manner Who we're looking for: Experience of face-to-face customer/patient interaction Has excellent Administration skills using different databases and systems (training will be given) Exceptional phone manner Having previous medical knowledge would be advantageous but not essential Enthusiastic and energetic professional Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion. Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Dec 12, 2025
Contractor
Imaging Administrator Imaging Department Washington Full time FTC 12 Months Excellent benefits Spire Washington looking for an experienced administrator to join our Imaging department on a Full-time basis on a 12-month Fixed term basis. Duties and responsibilities As Radiology Administrator you will assist a multi-disciplinary team to provide exemplary patient administration within the radiology department, providing an efficient bookings service and operating within set protocols. Welcoming, registering and booking appointments for all patients in a warm, professional and caring manner Provide and maintain an efficient bookings system for all in and out-patients using a computerised system (SAP and RIS) for GPs, consultants and other users Collate all necessary paperwork to enable radiographer/radiologist to undertake/report the examination Responsibility for the efficient management of imaging bookings, liaising with department staff as appropriate To present a professional, smart image at all times, ensuring adherence to the uniform policy Manage the department phone calls in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner. are responded to in a timely manner Who we're looking for: Experience of face-to-face customer/patient interaction Has excellent Administration skills using different databases and systems (training will be given) Exceptional phone manner Having previous medical knowledge would be advantageous but not essential Enthusiastic and energetic professional Benefits: We offer employed colleagues a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options 'Spire for you' reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Our Values: We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion. Keeping it simple Delivering on our promises Succeeding and celebrating together We commit to our employees' well-being through work life balance, on-going development, support and reward. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Closing date: In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.
Calling all Payroll Specialists! Are you a passionate payroll expert dedicated to providing exceptional service to customers? We are a highly regarded education services business with 30 years of experience, located in Huntingdon, Cambridgeshire. Our commitment to education is unwavering, and our team of skilled professionals supports over 1,600 schools nationwide click apply for full job details
Dec 12, 2025
Full time
Calling all Payroll Specialists! Are you a passionate payroll expert dedicated to providing exceptional service to customers? We are a highly regarded education services business with 30 years of experience, located in Huntingdon, Cambridgeshire. Our commitment to education is unwavering, and our team of skilled professionals supports over 1,600 schools nationwide click apply for full job details
Customer Services Administrator (Waste Management / B2B) £25,000 - £30,000 + Progression + Training + Company Benefits + Company Events Sheffield Are you an experienced customer services administrator, looking to join a well-established waste management company who will reinvest in your career development and training? This company are a growing waste management solutions company, with plans to expand click apply for full job details
Dec 12, 2025
Full time
Customer Services Administrator (Waste Management / B2B) £25,000 - £30,000 + Progression + Training + Company Benefits + Company Events Sheffield Are you an experienced customer services administrator, looking to join a well-established waste management company who will reinvest in your career development and training? This company are a growing waste management solutions company, with plans to expand click apply for full job details
We are currently looking for a Administrator who has great customer service experience to join a provider of building maintenance and improvement services in the Pembroke area. The Administrator will be responsible for providing comprehensive administrative support to the Repairs team, ensuring the efficient coordination and delivery of Repairs projects across the portfolio. Accountabilities/ Responsibilities of the Administrator: Assist in the coordination and scheduling of Repairs maintenance works Raising jobs on the internal system Communicating with the Contracts Manager Answering phone calls and managing the shared inbox daily Generating reports and supporting general office functions Maintain correspondence and accurate management of paperwork and IT filing systems. Retrieving and inputting data onto IT/manual systems Skills & Experience: Social Housing background - desirable Strong Administration skills Good communication skills Previous experience in an Administration/ Customer Service role Benefits of the Administrator role: 31 days annual leave Company Pension Progression opportunities Working hours of 8am - 4:30pm / 8:30am - 5pm Please note: this is an office based position - Monday to Friday Apply now or contact Chelsie at Build Recruitment on (phone number removed) / (url removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking
Dec 12, 2025
Full time
We are currently looking for a Administrator who has great customer service experience to join a provider of building maintenance and improvement services in the Pembroke area. The Administrator will be responsible for providing comprehensive administrative support to the Repairs team, ensuring the efficient coordination and delivery of Repairs projects across the portfolio. Accountabilities/ Responsibilities of the Administrator: Assist in the coordination and scheduling of Repairs maintenance works Raising jobs on the internal system Communicating with the Contracts Manager Answering phone calls and managing the shared inbox daily Generating reports and supporting general office functions Maintain correspondence and accurate management of paperwork and IT filing systems. Retrieving and inputting data onto IT/manual systems Skills & Experience: Social Housing background - desirable Strong Administration skills Good communication skills Previous experience in an Administration/ Customer Service role Benefits of the Administrator role: 31 days annual leave Company Pension Progression opportunities Working hours of 8am - 4:30pm / 8:30am - 5pm Please note: this is an office based position - Monday to Friday Apply now or contact Chelsie at Build Recruitment on (phone number removed) / (url removed) We ll take the time to understand your career history and motivations for a new role. We ll also take references and may ask for proof of eligibility to work in the UK. We work with a wide variety of clients in the public and private sector, and we will work with you to identify clients in which your skills, experience and personality will fit. Once we submit you for a role you will receive support and regular communication throughout the interview process. From there our commitment to you is all about being your career partner. We ll identify suitable jobs, provide support, and career guidance and even provide regular salary benchmarking
Wintel Systems Administrator - Platform Manager - Must have an active DV Clearance Are you a technical expert with a strong background in Windows systems and network management ? Do you thrive in high-pressure environments , prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make a real impact , collaborate with a dynamic team, and support global customers in challenging environments, this could be your next move! Your Role: Maintain and support a Windows-based Live Service Network with various hosted applications. Provide 3rd Line technical support , troubleshooting and resolving issues efficiently. Work within configuration and change management policies to ensure smooth operations. Collaborate with different departments to maintain network security . Ensure all processes, procedures, and work instructions are followed. Keep accurate records of network components, maintenance activities, and inventory . Provide on-call technical support on a rotational basis (1 week in 3) . What You Need: Strong knowledge of Windows systems Good understanding of networks Experience running and maintaining a monthly security patching process PKI (Public Key Infrastructure) knowledge Bonus Skills (Desirable but Not Essential): Understanding of how to account for sensitive material . Experience in maintaining a document library . Ability to run and interpret daily environment checks . If you're a dedicated and proactive professional , eager to take on a technical challenge and support global customers , apply today!
Dec 12, 2025
Contractor
Wintel Systems Administrator - Platform Manager - Must have an active DV Clearance Are you a technical expert with a strong background in Windows systems and network management ? Do you thrive in high-pressure environments , prioritising critical tasks and resolving incidents swiftly? If you're looking for a role where you can make a real impact , collaborate with a dynamic team, and support global customers in challenging environments, this could be your next move! Your Role: Maintain and support a Windows-based Live Service Network with various hosted applications. Provide 3rd Line technical support , troubleshooting and resolving issues efficiently. Work within configuration and change management policies to ensure smooth operations. Collaborate with different departments to maintain network security . Ensure all processes, procedures, and work instructions are followed. Keep accurate records of network components, maintenance activities, and inventory . Provide on-call technical support on a rotational basis (1 week in 3) . What You Need: Strong knowledge of Windows systems Good understanding of networks Experience running and maintaining a monthly security patching process PKI (Public Key Infrastructure) knowledge Bonus Skills (Desirable but Not Essential): Understanding of how to account for sensitive material . Experience in maintaining a document library . Ability to run and interpret daily environment checks . If you're a dedicated and proactive professional , eager to take on a technical challenge and support global customers , apply today!
Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: 60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders to gather requirements and deliver tailored solutions Ensure data integrity, security, and compliance within Salesforce Provide user training and support for Salesforce functionality Requirements: Proven experience as a Salesforce Administrator Strong expertise in Service Cloud Hands-on experience with Einstein Bots Knowledge of Omnichannel features and best practices Salesforce Administrator certification (preferred) Excellent communication and problem-solving skills What We Offer: Competitive salary: 60,000 + benefits Hybrid working model (London-based) Opportunity to work with a forward-thinking team and innovative technology
Dec 12, 2025
Full time
Role: Salesforce Administrator - Service Cloud Specialist Location: Hybrid (London-based) Salary: 60,000 + benefits About the Role: We are seeking a highly skilled Salesforce Administrator with a strong focus on Service Cloud to join our team. This is a fantastic opportunity to work on cutting-edge Salesforce solutions and play a key role in optimising customer service operations. Key Responsibilities: Administer and maintain Salesforce Service Cloud environments Configure and manage Einstein Bots for automated customer interactions Implement and optimise Omnichannel routing for seamless service delivery Collaborate with stakeholders to gather requirements and deliver tailored solutions Ensure data integrity, security, and compliance within Salesforce Provide user training and support for Salesforce functionality Requirements: Proven experience as a Salesforce Administrator Strong expertise in Service Cloud Hands-on experience with Einstein Bots Knowledge of Omnichannel features and best practices Salesforce Administrator certification (preferred) Excellent communication and problem-solving skills What We Offer: Competitive salary: 60,000 + benefits Hybrid working model (London-based) Opportunity to work with a forward-thinking team and innovative technology
Customer Data Administrator - All Levels of experience considered 195.00 Per Day - Inside IR35 via Umbrella Location: Stratford upon Avon, Warwickshire - Candidates must reside within commuting distance and have a UK drivers licence/own transport 3/4 month contract, full-time hours - Potential long term opportunity for right candidate Skills: Attention to Detail, Adaptable, Customer Orientated, Team Player, Proactive Our leading financial services client in Warwickshire are expanding their Customer Data team, and this is an exciting opportunity for someone to join a friendly and forward-thinking team that plays a key role in maintaining the quality of customer data. These opportunities could suit a school or university leaver, or someone returning to work after a break, or simply someone in between roles who's looking to gain valuable experience with a leading financial services business before taking their next career step. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's, therefor these roles would be ideal for someone with a keen eye for detail, who is adaptable and takes a proactive approach to their work. The role involves supporting some project-based work and requires being on-site 3 days per week. We require applicants to to be adaptable to the ever-changing needs of the role, whilst maintaining a proactive and customer orientated approach. The initial contract is for 3-4 months with the potential for an extension or to move into a permanent role. These roles can suit candidates with varied levels of experience and from any background. Candidates are required to pass an online test before being invited to interview to assess your ability to do the role. This is an exciting opportunity for someone looking to gain more experience in a data focused role or if you are looking to pursue a different type of role than what you are usually accustomed to. If your are interested in being considered, please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Dec 12, 2025
Contractor
Customer Data Administrator - All Levels of experience considered 195.00 Per Day - Inside IR35 via Umbrella Location: Stratford upon Avon, Warwickshire - Candidates must reside within commuting distance and have a UK drivers licence/own transport 3/4 month contract, full-time hours - Potential long term opportunity for right candidate Skills: Attention to Detail, Adaptable, Customer Orientated, Team Player, Proactive Our leading financial services client in Warwickshire are expanding their Customer Data team, and this is an exciting opportunity for someone to join a friendly and forward-thinking team that plays a key role in maintaining the quality of customer data. These opportunities could suit a school or university leaver, or someone returning to work after a break, or simply someone in between roles who's looking to gain valuable experience with a leading financial services business before taking their next career step. You will be required to identify and resolve customer data issues using the client's core systems, and follow agreed standards, targets, and SLA's, therefor these roles would be ideal for someone with a keen eye for detail, who is adaptable and takes a proactive approach to their work. The role involves supporting some project-based work and requires being on-site 3 days per week. We require applicants to to be adaptable to the ever-changing needs of the role, whilst maintaining a proactive and customer orientated approach. The initial contract is for 3-4 months with the potential for an extension or to move into a permanent role. These roles can suit candidates with varied levels of experience and from any background. Candidates are required to pass an online test before being invited to interview to assess your ability to do the role. This is an exciting opportunity for someone looking to gain more experience in a data focused role or if you are looking to pursue a different type of role than what you are usually accustomed to. If your are interested in being considered, please submit your application ASAP to Jackie Dean at TXP for consideration. TXP takes great pride in representing socially responsible clients who not only prioritise diversity and inclusion but also actively combat social inequality. Together, we have the power to make a profound impact on fostering a more equitable and inclusive society. By working with us, you become part of a movement dedicated to promoting a diverse and inclusive workforce.
Role Responsibilities Develop a strong understanding of projects impacting your service area and ensuring service impact is minimizedLead technical success plans to ensure customers have a positive and successful experience using Relativity In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals elativity Relativity Certified Administrator required Preffered Qualifications 5+ years of technical experience working with Relativity products in a customer facing role Proven experience with SQL and Windows platform, and/or experience troubleshooting complex technical issues across the enterprise. Strong written and verbal communication skills Ability to work efficiently under pressure, drive projects to completion and meet deadlines. Ability to manage multiple projects simultaneously and prioritize based on company and team objectives. Meticulous attention to detail. Experience working in a SaaS, IaaS and/or Hybrid environments Experience with and knowledge of e-discovery industry and products. ITIL Certification Relativity Expert Minimum Qualifications 5+ years in a technical role directly supporting customers Benefit Highlights: Comprehensive health, dental, and vision plansParental leave for primary and secondary caregiversTwo, week-long company breaks per yearAdditional time offLong-term incentive programTraining investment programAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices Exhibit subject matter expert (SME) knowledge in RWe're solving big data challenges in the legal tech industry, and we're always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it's no surprise that our hiring process is designed to help us really get to know you - and for you to get to know us, too.
Dec 12, 2025
Full time
Role Responsibilities Develop a strong understanding of projects impacting your service area and ensuring service impact is minimizedLead technical success plans to ensure customers have a positive and successful experience using Relativity In the role of an SME, work collaboratively with cross-functional teams to enhance the product and create a better customer experience across multiple verticals elativity Relativity Certified Administrator required Preffered Qualifications 5+ years of technical experience working with Relativity products in a customer facing role Proven experience with SQL and Windows platform, and/or experience troubleshooting complex technical issues across the enterprise. Strong written and verbal communication skills Ability to work efficiently under pressure, drive projects to completion and meet deadlines. Ability to manage multiple projects simultaneously and prioritize based on company and team objectives. Meticulous attention to detail. Experience working in a SaaS, IaaS and/or Hybrid environments Experience with and knowledge of e-discovery industry and products. ITIL Certification Relativity Expert Minimum Qualifications 5+ years in a technical role directly supporting customers Benefit Highlights: Comprehensive health, dental, and vision plansParental leave for primary and secondary caregiversTwo, week-long company breaks per yearAdditional time offLong-term incentive programTraining investment programAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.Contributeto and follow Knowledge-Centered Support (KCS) processes and best practices Exhibit subject matter expert (SME) knowledge in RWe're solving big data challenges in the legal tech industry, and we're always looking for more people to join us on the journey. At Relativity, you'll learn cross-functional skills to grow your career and have the chance to make a big impact on our customers, our industry, and our communities. We admire and value our employees, so it's no surprise that our hiring process is designed to help us really get to know you - and for you to get to know us, too.
Internal Sales Executive / Sales Executive / Telesales Executive / Business Development Manager Salary £30k basic , dependent on experience + life cover, pension and other benefits. Working Hours: Monday to Thursday - 9.00am 5.00pm Friday - 9.00am 4pm Start Date : Immediate or to suit your availability. This is a full-time permanent role of 36.5 hours per week. Job Description: Due to company expansion, we are now looking for several new Internal Sales executives / Telesales executives to join our growing Internal Sales team. You will primarily be working from a Database of existing clients and potential new customers, with responsibility for a designated geographical area. Predominantly working within Automotive / Vehicle workshops sector. Role and responsibilities: A major part of this role will be outbound sales calls to your designated database of existing and potential customers with the objective of booking a set number of jobs per day. The emphasis will be on quality of calls and successful conversion to a booking for the companies service. Research and continually developing the market database from online searches Updating and maintaining contact relationship management database Contacting vehicle workshops by telephone to arrange waste oil collections Receiving inbound calls from vehicle workshops Correspondence with vehicle workshops by email Setting up customer accounts using a bespoke portal Creating collection jobs using the bespoke portal for allocation to tanker drivers via their smart phone app. Reviewing allocated jobs using mapping software Updating database after completed jobs Working as part of a team who are allocated to specific geographical areas Liaising with the nominated area collection driver for reviewing work plans and optimising the workflow Person Specification: Excellent communication skills, both verbal and written, with good attention to detail. Good Rapport building skills. First class Administration and IT skills, with good attention to detail Strong organisational skills. Resilience Ability to multi-task. Ability to work as part of a team. Experience: Ideally you will have previous B2B Sales experience: this could be Telesales / Inside Sales or Face to face. However, our clients would also consider candidates from other career paths who have the personal attributes to move across to an Internal sales role and the desire and commitment to successfully make this transfer. Database management Use of CRM Company Description: Our clients are the market leading specialists in the collection and recycling of waste oils and hazardous workshop waste. An exciting opportunity for an Internal Sales Executive / Telesales Executive / Business Development Manager to join a friendly team. Please send CV and a cover letter to Frazer, explaining why this role would suit you. Newport, Shropshire, ideally this role will be based at our offices in Newport, Shropshire, however we will also consider applications from other parts of the UK with the role being performed remotely from home. Good locations for Newport include Stafford, Shrewsbury, Stoke, Wolverhampton, Telford, Market Drayton, Whitchurch and Staffordshire and Shropshire in general. The Sales Recruitment Network recruits B2B and B2C Sales Directors, Sales Managers, Field Sales Executives and Internal Sales Executives: Telesales Managers, Telesales Executives and Telemarketing Executives: Marketing Directors, Marketing Executives, Marketing Coordinators and Marketing Assistants: Customer Services Managers, Customer Services Executives and Sales Administrators in all industries throughout the UK.
Dec 12, 2025
Full time
Internal Sales Executive / Sales Executive / Telesales Executive / Business Development Manager Salary £30k basic , dependent on experience + life cover, pension and other benefits. Working Hours: Monday to Thursday - 9.00am 5.00pm Friday - 9.00am 4pm Start Date : Immediate or to suit your availability. This is a full-time permanent role of 36.5 hours per week. Job Description: Due to company expansion, we are now looking for several new Internal Sales executives / Telesales executives to join our growing Internal Sales team. You will primarily be working from a Database of existing clients and potential new customers, with responsibility for a designated geographical area. Predominantly working within Automotive / Vehicle workshops sector. Role and responsibilities: A major part of this role will be outbound sales calls to your designated database of existing and potential customers with the objective of booking a set number of jobs per day. The emphasis will be on quality of calls and successful conversion to a booking for the companies service. Research and continually developing the market database from online searches Updating and maintaining contact relationship management database Contacting vehicle workshops by telephone to arrange waste oil collections Receiving inbound calls from vehicle workshops Correspondence with vehicle workshops by email Setting up customer accounts using a bespoke portal Creating collection jobs using the bespoke portal for allocation to tanker drivers via their smart phone app. Reviewing allocated jobs using mapping software Updating database after completed jobs Working as part of a team who are allocated to specific geographical areas Liaising with the nominated area collection driver for reviewing work plans and optimising the workflow Person Specification: Excellent communication skills, both verbal and written, with good attention to detail. Good Rapport building skills. First class Administration and IT skills, with good attention to detail Strong organisational skills. Resilience Ability to multi-task. Ability to work as part of a team. Experience: Ideally you will have previous B2B Sales experience: this could be Telesales / Inside Sales or Face to face. However, our clients would also consider candidates from other career paths who have the personal attributes to move across to an Internal sales role and the desire and commitment to successfully make this transfer. Database management Use of CRM Company Description: Our clients are the market leading specialists in the collection and recycling of waste oils and hazardous workshop waste. An exciting opportunity for an Internal Sales Executive / Telesales Executive / Business Development Manager to join a friendly team. Please send CV and a cover letter to Frazer, explaining why this role would suit you. Newport, Shropshire, ideally this role will be based at our offices in Newport, Shropshire, however we will also consider applications from other parts of the UK with the role being performed remotely from home. Good locations for Newport include Stafford, Shrewsbury, Stoke, Wolverhampton, Telford, Market Drayton, Whitchurch and Staffordshire and Shropshire in general. The Sales Recruitment Network recruits B2B and B2C Sales Directors, Sales Managers, Field Sales Executives and Internal Sales Executives: Telesales Managers, Telesales Executives and Telemarketing Executives: Marketing Directors, Marketing Executives, Marketing Coordinators and Marketing Assistants: Customer Services Managers, Customer Services Executives and Sales Administrators in all industries throughout the UK.
Prism 7 Resourcing is now recruiting Transport Administrator for one of our client based in WR12 area. This is an excellent opportunity for a candidate who is looking for career development and progression within a dynamic and expanding department. The Role: As a Transport Administrator, you will play a key role in coordinating daily transport activities, handling customer communication, preparing export documentation, and supporting the sales and operations teams. You will ensure that enquiries, schedules, and documentation are managed efficiently and professionally. Key Responsibilities: Manage daily email correspondence with customers, agents, and internal teams. Assist with scheduling and allocation of vehicles and drivers for UK and European operations. Support route planning and monitor the progress of daily schedules. Prepare and process customs entries and export documentation, including commercial invoices, MRNs, and export manifests. Prepare, issue, and follow up on transport and removals quotations. Accurately process paperwork and maintain records using the company s bespoke software. Deliver excellent customer service and handle enquiries in a professional manner. Support the identification and development of new business opportunities. About You: We are looking for an organised, motivated, and confident individual who is keen to build a longterm career within the transport and removals sector. Essential Experience: Experience in transport, logistics, removals administration, and/or customs/export documentation. Skills & Attributes: Excellent written and verbal communication skills, with strong emphasis on professional email correspondence. Customer-focused with a positive and proactive attitude. Strong organisational and administrative abilities with high attention to detail. Confident IT user with experience in data entry and digital communication systems. Able to work effectively under pressure and meet deadlines. Ambitious, eager to learn, and looking for opportunities to progress within the company. CPC qualification is beneficial but not required. Why Join Us? Career development and progression opportunities. Supportive team environment. Growing company with a strong industry reputation. Varied and engaging work within UK and European operations. Schedule: Monday - Friday 09:00 - 17:00 If you are interested please apply with your CV and you will be immediately contacted.
Dec 12, 2025
Contractor
Prism 7 Resourcing is now recruiting Transport Administrator for one of our client based in WR12 area. This is an excellent opportunity for a candidate who is looking for career development and progression within a dynamic and expanding department. The Role: As a Transport Administrator, you will play a key role in coordinating daily transport activities, handling customer communication, preparing export documentation, and supporting the sales and operations teams. You will ensure that enquiries, schedules, and documentation are managed efficiently and professionally. Key Responsibilities: Manage daily email correspondence with customers, agents, and internal teams. Assist with scheduling and allocation of vehicles and drivers for UK and European operations. Support route planning and monitor the progress of daily schedules. Prepare and process customs entries and export documentation, including commercial invoices, MRNs, and export manifests. Prepare, issue, and follow up on transport and removals quotations. Accurately process paperwork and maintain records using the company s bespoke software. Deliver excellent customer service and handle enquiries in a professional manner. Support the identification and development of new business opportunities. About You: We are looking for an organised, motivated, and confident individual who is keen to build a longterm career within the transport and removals sector. Essential Experience: Experience in transport, logistics, removals administration, and/or customs/export documentation. Skills & Attributes: Excellent written and verbal communication skills, with strong emphasis on professional email correspondence. Customer-focused with a positive and proactive attitude. Strong organisational and administrative abilities with high attention to detail. Confident IT user with experience in data entry and digital communication systems. Able to work effectively under pressure and meet deadlines. Ambitious, eager to learn, and looking for opportunities to progress within the company. CPC qualification is beneficial but not required. Why Join Us? Career development and progression opportunities. Supportive team environment. Growing company with a strong industry reputation. Varied and engaging work within UK and European operations. Schedule: Monday - Friday 09:00 - 17:00 If you are interested please apply with your CV and you will be immediately contacted.
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Dec 12, 2025
Full time
Job Title: Service Desk Consultant - Level 2 Location: Glasgow Salary: Up to £40k + Bonus Job type: Full Time, Permanent About the role; As a Level 2 Service Desk Consultant you will take ownership of diagnosing, troubleshooting, and resolving technical incidents escalated from the 1st Line team. This includes investigating complex issues across on-premise infrastructure such as networking and servers, as well as cloud environments. You will ensure timely resolution, maintain accurate documentation, and deliver exceptional customer service while adhering to agreed SLAs. Additionally, you will collaborate with other technical teams to escalate and resolve advanced problems, contributing to continuous improvement initiatives and knowledge sharing within the service desk. Who are we? TSG (Technology Services Group) are a Managed IT Services provider supporting businesses UK wide with their technology solutions. As a Microsoft Partner we are committed to delivering excellence for our customers alongside investing in our colleagues to provide them with the knowledge and tools required to deliver great results. TSG are one of the few Microsoft Partners in the UK who hold all six Microsoft designations, and one of the only partners who specialise in mid-market. Our commitment to excellence for our customers and employees is backed by our consistent world class NPS score of and our accreditation as a 'Great Place to Work' in addition to being placed on the 'UK's Best Workplaces in Tech' list in both 2024 and again in 2025. Our guiding principles of Team TSG, Service Excellence and Shared growth are at the heart of everything we do. Job responsibilities will include, but are not limited to; Ensure customers' tickets are responded to within SLA. Ensure communication with the customer is regular with regards to their incident/change request. Diagnose and resolve incidents using TSG's remote access tools and verbal instructions. Update TSGs ticketing system and technical information repository with detailed notes. Liaise with partners and third parties to aid in the resolution of incidents. Act as an escalation point for Service Desk Agents, Apprentices and more junior 2nd line engineers. Maintain a high-quality service for our customers. Assist with the mentoring and coaching Service Desk Agents, Apprentices and more junior 2nd line engineers. Assist in the creation of best practice, new user and leaver guides. Act as Buddy when required for the induction of new 2nd line team members. You will also be expected to carry out any reasonable duties which may be requested from time to time. About you: Knowledge, Skills & Experience; At least one Microsoft certification at the associate level, such as - AZ-104: Azure Administrator Associate, AZ-500: Azure Security Engineer Associate, AZ-700: Azure Network Engineer Associate, AZ-140: Azure Virtual Desktop Associate or SC-300: Identity and Access Administrator Associate A full UK driving license is required. Strong expertise in on-premise infrastructure, including networking and server management, combined with solid cloud skills. Extensive knowledge of server and networked environments. Experience with virtualisation technologies. Strong background in desktop support. Proficient understanding of firewalls, anti-virus, and other security technologies. Hands-on experience with Microsoft Exchange and Office 365. Ability to tailor coaching and training styles to meet individual needs. Strong relationship-building skills with the wider business. Professional telephone manner. In-depth understanding of firewall technologies. Experience with cloud-based backup solutions. Good understanding of on-premises backup technologies. Knowledge of hosted telephony. Familiarity with routing and switching. Experience with enterprise anti-virus software, such as Sophos. Significant experience supporting hybrid or cloud infrastructure. Benefits; - 25 days annual leave + public holidays, rising with length of service - Employee benefits trust - Company bonus scheme - Life assurance 4 x Salary - Contributory pension scheme at 4% matched - Healthcare and cash plan - Electric vehicle salary sacrifice scheme - Cycle to work scheme - Employee discounts - Employee assistance programme - Paid CSR Days - Company sick pay and income protection cover - Enhanced Maternity and Paternity pay - Employee recognition scheme - Eyecare vouchers - Discounted gym membership - Long service rewards Please click on the APPLY button to be redirected to our website to complete your application. Candidates with the relevant experience or job titles of: IT Technician, IT Support Engineer, Infrastructure Engineer, IT Service Desk, IT Support Desk may also be considered for this role.
Sales Coordinator - 12 month FTC Bristol 27,000 + Training + Bonus + Benefits Position for a Sales Coordinator to specialise in renewing and quoting for service contracts for a market leading hire company. The company are a market leader in specialist equipment rental and operate a growing national operation. Their market is industrial, construction and commercial companies. Due to maternity cover they are looking for someone to oversee the renewals for service contracts and provide quotations for service agreements to both existing and new customers. You will need good admin, organisation and communication skills. Here is a great opportunity for someone seeking a fixed term role, and whilst the opportunity to go permanent is not guaranteed who knows what could happen in a years time. The Role: Sales Coordinator Service Agreement renewals and quotations Monday to Friday - 7:30am to 5pm Bonus based on company profit performance Candidate Requirements: Sales / Accounts - experience Good admin skills - Word, Excel, Outlook CRM / ERP experience beneficial Consultant: Sebastian Petitti Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Sales Coordinator, Service Administrator, Contract Management, Sales, Account Management, Customer Service, SLA, service level agreements, service admin, sales admin, erp, crm, Bristol, bath, yate, Avon
Dec 12, 2025
Seasonal
Sales Coordinator - 12 month FTC Bristol 27,000 + Training + Bonus + Benefits Position for a Sales Coordinator to specialise in renewing and quoting for service contracts for a market leading hire company. The company are a market leader in specialist equipment rental and operate a growing national operation. Their market is industrial, construction and commercial companies. Due to maternity cover they are looking for someone to oversee the renewals for service contracts and provide quotations for service agreements to both existing and new customers. You will need good admin, organisation and communication skills. Here is a great opportunity for someone seeking a fixed term role, and whilst the opportunity to go permanent is not guaranteed who knows what could happen in a years time. The Role: Sales Coordinator Service Agreement renewals and quotations Monday to Friday - 7:30am to 5pm Bonus based on company profit performance Candidate Requirements: Sales / Accounts - experience Good admin skills - Word, Excel, Outlook CRM / ERP experience beneficial Consultant: Sebastian Petitti Elix Sourcing Solutions is a specialist recruiter for Engineering, Manufacturing, Tech, Energy and Science roles ranging from mid to senior level positions. Please be aware that we will only accept applications from candidates that have a valid work permit to work in the UK. By applying to this job you are confirming that you do not hold a criminal record and that you know of no legal reason why you would be ineligible for employment. Sales Coordinator, Service Administrator, Contract Management, Sales, Account Management, Customer Service, SLA, service level agreements, service admin, sales admin, erp, crm, Bristol, bath, yate, Avon
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
Dec 12, 2025
Full time
Highly competitive salary of over 29k per annum Favourable day shifts (Apply online only) Monday to Friday) Warm, supportive team environment Our client, a leading organisation in logistics and customer solutions, is seeking a proactive and detail-oriented Service Delivery Coordinator to join their dynamic operations team. Easily accessible from the areas of Sutton Coldfield, Kingbsury and Tamworth. This role is crucial in ensuring excellent customer experience, timely delivery of orders, and smooth collaboration across internal departments and third-party logistics providers. Purpose of the Role: The Service Delivery Coordinator plays a key role in maintaining high service levels by managing order fulfilment processes, coordinating logistics, and supporting both internal teams and external clients. You will drive efficiencies, resolve delivery issues, and uphold operational excellence to ensure customers receive orders on time and in full. Key Responsibilities: Customer & Service Coordination Ensure exceptional customer service standards are maintained throughout the order lifecycle. Provide timely and accurate updates to customers regarding order and delivery status. Proactively build and maintain strong customer relationships, understanding client needs and pain points. Respond efficiently to queries from both customers and internal teams, both via email and telephone Team Support & Collaboration Work closely with other coordinators and administrators to meet shared service goals. Support training and development of junior team members. Motivate the team and contribute to a positive, collaborative work environment. Order Management & Logistics Send and manage pick notes to the warehouse; track transit times to ensure prompt deliveries. Coordinate with warehouse and logistics teams to resolve issues quickly and maintain smooth workflows. Oversee the preparation and routing of order details to logistics providers. Monitor and track orders to ensure compliance with delivery commitments. Operations & Administration Support key account management through quotation processing, order tracking, and documentation (e.g. pick notes, delivery trackers). Maintain internal systems by inputting PO data and assisting with invoicing queries. Prepare regular reports and performance updates for senior management. Logistics & Third-Party Management Monitor and evaluate logistics partner performance, ensuring high service standards and compliance with health, safety, and commercial requirements. Participate in the selection of logistics partners and monitor transport costs. Identify opportunities to reduce carriage costs and carbon footprint. Compliance & Quality Ensure full compliance with health and safety, quality, and environmental regulations. Conduct internal audits and support continuous improvement initiatives. Log incidents and follow up on actions using internal systems (e.g. SHEQ, iAuditor). Project & Process Improvement Support the planning and delivery of projects, ensuring KPIs for cost and efficiency are met. Work with cross-functional teams to review and enhance departmental procedures. Proactively suggest and implement process improvements across the business. Attend customer meetings to strengthen relationships and better understand service expectations. Skills & Experience Required: Proven experience in service delivery, logistics coordination, or order fulfilment. Strong communication and interpersonal skills. Ability to manage multiple tasks and prioritise under pressure. High attention to detail and a proactive, solution-focused approach. Competent in Microsoft Office and order management systems. Background in as an Account Manager / able to demonstrate experience in high-level customer solutions Previous experience managing third-party logistics partners is an advantage. Why Apply? Be part of a forward-thinking, customer-driven team. Seize an opportunity to work in a dynamic and growing sector- you'll never be bored! Collaborate across departments and play a central role in delivering exceptional service. Develop your logistics and operations expertise in a fast-paced environment. Make a tangible impact on process improvement and customer satisfaction. If you are interested, please click to apply today.
About the Role The Team At OSTTRA, we are passionate about our clients and are looking for a Customer Success Representative ready to join our growing global team. The successful candidate will be a dedicated customer advocate who possesses excellent communication skills, can autonomously manage complex issues, and drive maximum value and success for existing clients. This role will focus on the overall post-sales relationship with our strategic and new customers. This includes growing adoption, customer education, and identifying improvement opportunities while maintaining high levels of satisfaction. For more regarding OSTTRA, please visit: Responsibilities and Impact OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post-trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators, and insurance companies. Our products and services have become deeply embedded in the systems and workflows of many of our customers. We have a track record of innovation, leveraging leading technologies, industry expertise, and strong relationships with market participants. In this role, you'll be instrumental in ensuring our customers achieve their desired outcomes and maximize the value from their OSTTRA solutions. Your key responsibilities will include: Proactive Customer Engagement: Develop and maintain strong, long-lasting relationships with a portfolio of strategic and new customers, serving as their primary point of contact post-sale. Driving Adoption & Value: Guide customers through onboarding, training, and ongoing engagement to ensure full utilization and adoption of OSTTRA's platforms and services. Strategic Account Growth: Identify opportunities for expanded product usage and collaborate with the sales team on potential upsell and cross-sell initiatives. Customer Advocacy & Feedback: Collect, analyze, and communicate customer feedback to internal product and engineering teams, actively contributing to product development and improvements. Issue Resolution & Escalation: Act as a central point of contact for customer inquiries and complex issues, coordinating with support, product, and technical teams to ensure timely and effective resolution. Product Expertise: Become a subject matter expert on OSTTRA's platforms, providing guidance and best practices to customers. Performance Monitoring: Utilize data and analytics to monitor customer health, usage patterns, and identify areas for intervention or growth. What's in it for you Opportunity for Growth: Network across a wide range of sales and business-focused teams, with ample opportunities for professional development, training, and mentorship. Dynamic Environment: Gain exposure to rapid changes in Global Derivative Markets and their effect on Fintech. Building Relationships: Forge strong customer relationships with key industry participants. Impactful Work: Directly contribute to the success of our global financial market infrastructure. Collaborative Culture: Join a supportive and innovative team dedicated to client success and continuous learning. What We're Looking For Financial Market Knowledge: A sound understanding of financial markets and market participants. Experience: Over 5 years in a related function with direct customer advocacy and engagement experience in software post-sales or professional services. Platform Familiarity: Experience with at least one of OSTTRA's platforms (Trade Manager, MarkitWire, TradeServ and etc.) Presentation Skills: Proven experience in running presentations for clients. Language Fluency: Fluency in English is required; one or more additional languages is a plus. Exceptional Communication: Outstanding verbal, written, social, and interpersonal skills, with expertise in building long-term strategic relationships. Client Services Orientation: Strong listening, critical thinking, analytical skills, and a high degree of empathy. Team Player: An active team player who thrives in a multi-tasking environment, can adjust priorities on the fly, and maintains strong attention to detail. Data Acumen: Experience and/or interest in data analytics tools and utilizing data to monitor customer usage and identify adoption opportunities is a plus. Problem-Solving: Demonstrated ability to analyze complex situations, identify root causes, and propose effective solutions. Time Management & Organization: Capacity to manage multiple priorities and deadlines effectively in a fast-paced environment. Self-Motivated & Proactive: A driven individual who takes initiative and anticipates customer needs. About OSTTRA Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at . What's In It For You Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - %20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 319465 Posted On: 2025-11-26 Location: London, United Kingdom
Dec 12, 2025
Full time
About the Role The Team At OSTTRA, we are passionate about our clients and are looking for a Customer Success Representative ready to join our growing global team. The successful candidate will be a dedicated customer advocate who possesses excellent communication skills, can autonomously manage complex issues, and drive maximum value and success for existing clients. This role will focus on the overall post-sales relationship with our strategic and new customers. This includes growing adoption, customer education, and identifying improvement opportunities while maintaining high levels of satisfaction. For more regarding OSTTRA, please visit: Responsibilities and Impact OSTTRA plays a critical role in supporting global financial markets, connecting thousands of counterparties on our multi-asset networks that underpin the post-trade lifecycle from trade capture, through portfolio optimization, to clearing and settlement. OSTTRA is a joint venture between S&P Global & CME Group. Our customers include banks, hedge funds, asset managers, central banks, regulators, auditors, fund administrators, and insurance companies. Our products and services have become deeply embedded in the systems and workflows of many of our customers. We have a track record of innovation, leveraging leading technologies, industry expertise, and strong relationships with market participants. In this role, you'll be instrumental in ensuring our customers achieve their desired outcomes and maximize the value from their OSTTRA solutions. Your key responsibilities will include: Proactive Customer Engagement: Develop and maintain strong, long-lasting relationships with a portfolio of strategic and new customers, serving as their primary point of contact post-sale. Driving Adoption & Value: Guide customers through onboarding, training, and ongoing engagement to ensure full utilization and adoption of OSTTRA's platforms and services. Strategic Account Growth: Identify opportunities for expanded product usage and collaborate with the sales team on potential upsell and cross-sell initiatives. Customer Advocacy & Feedback: Collect, analyze, and communicate customer feedback to internal product and engineering teams, actively contributing to product development and improvements. Issue Resolution & Escalation: Act as a central point of contact for customer inquiries and complex issues, coordinating with support, product, and technical teams to ensure timely and effective resolution. Product Expertise: Become a subject matter expert on OSTTRA's platforms, providing guidance and best practices to customers. Performance Monitoring: Utilize data and analytics to monitor customer health, usage patterns, and identify areas for intervention or growth. What's in it for you Opportunity for Growth: Network across a wide range of sales and business-focused teams, with ample opportunities for professional development, training, and mentorship. Dynamic Environment: Gain exposure to rapid changes in Global Derivative Markets and their effect on Fintech. Building Relationships: Forge strong customer relationships with key industry participants. Impactful Work: Directly contribute to the success of our global financial market infrastructure. Collaborative Culture: Join a supportive and innovative team dedicated to client success and continuous learning. What We're Looking For Financial Market Knowledge: A sound understanding of financial markets and market participants. Experience: Over 5 years in a related function with direct customer advocacy and engagement experience in software post-sales or professional services. Platform Familiarity: Experience with at least one of OSTTRA's platforms (Trade Manager, MarkitWire, TradeServ and etc.) Presentation Skills: Proven experience in running presentations for clients. Language Fluency: Fluency in English is required; one or more additional languages is a plus. Exceptional Communication: Outstanding verbal, written, social, and interpersonal skills, with expertise in building long-term strategic relationships. Client Services Orientation: Strong listening, critical thinking, analytical skills, and a high degree of empathy. Team Player: An active team player who thrives in a multi-tasking environment, can adjust priorities on the fly, and maintains strong attention to detail. Data Acumen: Experience and/or interest in data analytics tools and utilizing data to monitor customer usage and identify adoption opportunities is a plus. Problem-Solving: Demonstrated ability to analyze complex situations, identify root causes, and propose effective solutions. Time Management & Organization: Capacity to manage multiple priorities and deadlines effectively in a fast-paced environment. Self-Motivated & Proactive: A driven individual who takes initiative and anticipates customer needs. About OSTTRA Launched in 2021, OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years: MarkitServ, Traiana, TriOptima and Reset. With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement. Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets. Learn more at . What's In It For You Benefits We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global. Our benefits include: Health & Wellness: Health care coverage designed for the mind and body. Flexible Downtime: Generous time off helps keep you energized for your time on. Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills. Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs. Family Friendly Perks: It's not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families. Beyond the Basics: From retail discounts to referral incentive awards-small perks can make a big difference. For more information on benefits by country visit: Recruitment Fraud Alert If you receive an email from a domain or any other regionally based domains, it is a scam and should be reported to . S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, "pre-employment training" or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here (). Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person. US Candidates Only The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - %20English_formattedESQA508c.pdf 20 - Professional (EEO-2 Job Categories-United States of America), BSMGMT203 - Entry Professional (EEO Job Group) Job ID: 319465 Posted On: 2025-11-26 Location: London, United Kingdom
The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of an IFS Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users. Duties and Responsibilities: Serves as primary Subject Matter Expert (SME) for the IFS ERP system Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house Establishes and maintain effective working relationships with end users and suppliers Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality Develops and maintains a knowledge base of best practices for end users including user manuals for staff. Ensures strict adherence to software licensing rules and maintains careful records Responds promptly to end user and management needs and meets all SLAs Provide internal and external support to help set up systems or resolve issues Analyses software application issues and determines effective course of action to improve operational functionality Participates in after-hours support during evenings and weekends as needed Leads the evaluation, testing, and implementation of new modules and upgraded software Interfaces with the software vendors for any application bug resolution or application maintenance issues Participates in disaster recovery planning and testing and evaluation of new product features Participates in routine meetings related to the ERP system and core IT Operational systems Proactively anticipate issues and make recommendations operating to the highest of standards complying with company policies and procedures. Relevant skills and experience: Experience operating in a similar role with change management skills to support and drive user adoption. Experience using the ERP system from IFS ideally version 10 IFS cloud migration experience Proven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelines Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities Experience in customer service, strong communication skills and a collaborative approach as part of a team. Working knowledge of GCP, cGMP and/or ICH guidelines If you would like to find out more, please apply in the first instance. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a data controller Full details regarding how we hold your data is available within our Privacy Notice accessible at our website.
Dec 12, 2025
Full time
The Planet Group has recently partnered with a leading biopharmaceutical organisation to support the recruitment of an IFS Systems Administrator on a permanent basis. (Hybrid working available) with some travel to Cambridge. About us: A forward thinking committed biologics development company who service both early discovery and commercial manufacturing to deliver better treatments to the market. About this Role: We are looking for this individual to serve as a subject matter expert who will be responsible for overseeing the installation, management, upgrades, and support of the IFS Enterprise Resource Planning (ERP) system. This individual will provide functional and technical advice and support to end-users. Duties and Responsibilities: Serves as primary Subject Matter Expert (SME) for the IFS ERP system Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house Establishes and maintain effective working relationships with end users and suppliers Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality Develops and maintains a knowledge base of best practices for end users including user manuals for staff. Ensures strict adherence to software licensing rules and maintains careful records Responds promptly to end user and management needs and meets all SLAs Provide internal and external support to help set up systems or resolve issues Analyses software application issues and determines effective course of action to improve operational functionality Participates in after-hours support during evenings and weekends as needed Leads the evaluation, testing, and implementation of new modules and upgraded software Interfaces with the software vendors for any application bug resolution or application maintenance issues Participates in disaster recovery planning and testing and evaluation of new product features Participates in routine meetings related to the ERP system and core IT Operational systems Proactively anticipate issues and make recommendations operating to the highest of standards complying with company policies and procedures. Relevant skills and experience: Experience operating in a similar role with change management skills to support and drive user adoption. Experience using the ERP system from IFS ideally version 10 IFS cloud migration experience Proven ability to provide strong initiatives, establish personal goals, and take responsibility for meeting them within defined timelines Proven ability to function in a dynamic environment subject to spontaneous changes in schedules and priorities Experience in customer service, strong communication skills and a collaborative approach as part of a team. Working knowledge of GCP, cGMP and/or ICH guidelines If you would like to find out more, please apply in the first instance. We are an equal opportunities Recruitment Business and Agency. We welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age. Each company within the Planet Equity Group is a data controller Full details regarding how we hold your data is available within our Privacy Notice accessible at our website.
Location: Saffron Walden (CB10) Type: Permanent Hours: 37.5 hours per week, Monday - Friday 9am-5.30pm Salary: 28,000 Job Reference: 35918 Polytec are looking for a proactive IT Administrator to maintain systems for our client in Saffron Walden. This is a hands-on, site-based role ideal for someone who enjoys variety and takes ownership of both day-to-day support and wider system improvements. Responsibilities: - Deploy software, manage user accounts and apply system policies across the network - Install, configure and maintain hardware, software, network and application components - Diagnose and resolve software, hardware and networking issues - Oversee data storage, backups and retrieval processes - Replace or upgrade faulty or outdated equipment - Recommend and implement improvements to optimise system performance - Enforce security best practices and support cyber-security initiatives - Document internal processes and workflows - Provide first-line IT support to employees Requirements: - Previous experience in an IT Support or IT Administrator role - Strong understanding of Windows operating systems - Knowledge of networking fundamentals - Experience installing, configuring and troubleshooting hardware and software - Awareness of cyber-security best practices and data protection principles - Good problem-solving skills with a proactive, hands-on approach - Strong communication and customer-service skills - Ability to work on site at least 4 days per week - Relevant IT qualification is desirable Please contact us as soon as possible for more details or apply below!
Dec 12, 2025
Full time
Location: Saffron Walden (CB10) Type: Permanent Hours: 37.5 hours per week, Monday - Friday 9am-5.30pm Salary: 28,000 Job Reference: 35918 Polytec are looking for a proactive IT Administrator to maintain systems for our client in Saffron Walden. This is a hands-on, site-based role ideal for someone who enjoys variety and takes ownership of both day-to-day support and wider system improvements. Responsibilities: - Deploy software, manage user accounts and apply system policies across the network - Install, configure and maintain hardware, software, network and application components - Diagnose and resolve software, hardware and networking issues - Oversee data storage, backups and retrieval processes - Replace or upgrade faulty or outdated equipment - Recommend and implement improvements to optimise system performance - Enforce security best practices and support cyber-security initiatives - Document internal processes and workflows - Provide first-line IT support to employees Requirements: - Previous experience in an IT Support or IT Administrator role - Strong understanding of Windows operating systems - Knowledge of networking fundamentals - Experience installing, configuring and troubleshooting hardware and software - Awareness of cyber-security best practices and data protection principles - Good problem-solving skills with a proactive, hands-on approach - Strong communication and customer-service skills - Ability to work on site at least 4 days per week - Relevant IT qualification is desirable Please contact us as soon as possible for more details or apply below!
Based at: Waltham Abbey, EN9 1AS Reports to: Integrated Services Managers Full time Office based Monday to Friday 9am to 5.30pm £28,000 per annum, plus company benefits and annual team bonus . The Integrated Services Executive role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes. Successful candidates will possess strong administrative and organizational skills, with the ability to handle a range of tasks from composing professional emails to effectively communicating with employees, managers, and customers. In addition, the Integrated Services Executive will play a key role in resolving issues that arise throughout the process and ensuring that all teams involved meet and maintain Service Level Agreements, ensuring smooth and timely execution of tasks and client satisfaction. Responsibilities: Manage and navigate multiple databases and systems, including client-specific systems. Build and maintain strong, long-term relationships with customers through proactive communication and dependable service. To coordinate with clients to forecast demand and confirm orders in a timely and accurate manner. Prepare and manage outbound shipments from initiation through to delivery, ensuring all customer requirements and timelines are met as well as monitoring all shipments in transit, proactively addressing delays or issues and keeping customers informed throughout the process. Monitor and manage stock levels across locations, taking action to move or repurpose obsolete or excess inventory. To support cross functional activities to drive solutions across departments. Regularly update and maintain high-quality data in activity reports (Excel) and generate various weekly and monthly reports. Respond to customer support inquiries via phone and communicate with customers effectively. Collaborate with the client s team to provide them with up-to-date information and support. Maintain and prepare status reports and revise process handbooks as needed. Administrator Skills: Great communication skills both written and verbal Due diligence and attention to detail Good conflict management Prioritisation and problem-solving skills Proactive decision-making Education, Experience, and Licensing Requirements: Previous experience in a Customer Care role is essential. Proficient levels of Excel, Word, and Outlook skills are required. Prior experience in an administrative role is preferred.
Dec 12, 2025
Full time
Based at: Waltham Abbey, EN9 1AS Reports to: Integrated Services Managers Full time Office based Monday to Friday 9am to 5.30pm £28,000 per annum, plus company benefits and annual team bonus . The Integrated Services Executive role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes. Successful candidates will possess strong administrative and organizational skills, with the ability to handle a range of tasks from composing professional emails to effectively communicating with employees, managers, and customers. In addition, the Integrated Services Executive will play a key role in resolving issues that arise throughout the process and ensuring that all teams involved meet and maintain Service Level Agreements, ensuring smooth and timely execution of tasks and client satisfaction. Responsibilities: Manage and navigate multiple databases and systems, including client-specific systems. Build and maintain strong, long-term relationships with customers through proactive communication and dependable service. To coordinate with clients to forecast demand and confirm orders in a timely and accurate manner. Prepare and manage outbound shipments from initiation through to delivery, ensuring all customer requirements and timelines are met as well as monitoring all shipments in transit, proactively addressing delays or issues and keeping customers informed throughout the process. Monitor and manage stock levels across locations, taking action to move or repurpose obsolete or excess inventory. To support cross functional activities to drive solutions across departments. Regularly update and maintain high-quality data in activity reports (Excel) and generate various weekly and monthly reports. Respond to customer support inquiries via phone and communicate with customers effectively. Collaborate with the client s team to provide them with up-to-date information and support. Maintain and prepare status reports and revise process handbooks as needed. Administrator Skills: Great communication skills both written and verbal Due diligence and attention to detail Good conflict management Prioritisation and problem-solving skills Proactive decision-making Education, Experience, and Licensing Requirements: Previous experience in a Customer Care role is essential. Proficient levels of Excel, Word, and Outlook skills are required. Prior experience in an administrative role is preferred.
D365 CRM & Platform Administrator Spalding, Lincolnshire - Hybrid (1-2 days onsite) Competitive Salary + Hybrid Working + Development Opportunities This is an excellent opportunity for a talented Dynamics 365 CRM & Platform Administrator to take full ownership of a Microsoft Dynamics 365 and Power Platform ecosystem. This company is a digital transformation company specialising in bespoke software development, legacy system support, and enterprise applications for a diverse range of clients. In this varied role, you will be responsible for the day-to-day management, configuration, and optimisation of Microsoft Dynamics 365 Customer Engagement (CE) and the wider Power Platform. You will be the primary point of contact to ensure the platform is stable, secure, scalable, and fully aligned with business needs. The ideal candidate will have proven experience administering Dynamics 365 CE/CRM environments and a strong working knowledge of the Power Platform (Power Apps, Power Automate, and Dataverse). You must have the ability to configure CRM components without code, possess strong troubleshooting skills, and understand CRM governance and solution management. This is a fantastic opportunity to balance hands-on configuration, 1st/2nd line support, and driving platform improvements within a growing organisation, enabling you to maximise the value of CRM functionality and automated workflows. The Role: Manage environments, licensing, updates, and capacity of the Microsoft Dynamics 365 CRM. Build and enhance Entities, Forms, Views, Workflows, and Model-driven Apps based on business needs. Troubleshoot system issues and extend solutions using Power Apps, Power Automate, and Dataverse. Establish security roles, enforce governance standards, and ensure GDPR and data protection compliance. The Person: Proven D365 CRM experience Strong Power Platform Knowledge (Power Apps, Power Automate, and Dataverse) Ability to configure and customise CRM components without the need for code. Excellent skills in supporting end-users and working cross-functionally with technical and non-technical teams. Reference Number: BBBH To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Dec 12, 2025
Full time
D365 CRM & Platform Administrator Spalding, Lincolnshire - Hybrid (1-2 days onsite) Competitive Salary + Hybrid Working + Development Opportunities This is an excellent opportunity for a talented Dynamics 365 CRM & Platform Administrator to take full ownership of a Microsoft Dynamics 365 and Power Platform ecosystem. This company is a digital transformation company specialising in bespoke software development, legacy system support, and enterprise applications for a diverse range of clients. In this varied role, you will be responsible for the day-to-day management, configuration, and optimisation of Microsoft Dynamics 365 Customer Engagement (CE) and the wider Power Platform. You will be the primary point of contact to ensure the platform is stable, secure, scalable, and fully aligned with business needs. The ideal candidate will have proven experience administering Dynamics 365 CE/CRM environments and a strong working knowledge of the Power Platform (Power Apps, Power Automate, and Dataverse). You must have the ability to configure CRM components without code, possess strong troubleshooting skills, and understand CRM governance and solution management. This is a fantastic opportunity to balance hands-on configuration, 1st/2nd line support, and driving platform improvements within a growing organisation, enabling you to maximise the value of CRM functionality and automated workflows. The Role: Manage environments, licensing, updates, and capacity of the Microsoft Dynamics 365 CRM. Build and enhance Entities, Forms, Views, Workflows, and Model-driven Apps based on business needs. Troubleshoot system issues and extend solutions using Power Apps, Power Automate, and Dataverse. Establish security roles, enforce governance standards, and ensure GDPR and data protection compliance. The Person: Proven D365 CRM experience Strong Power Platform Knowledge (Power Apps, Power Automate, and Dataverse) Ability to configure and customise CRM components without the need for code. Excellent skills in supporting end-users and working cross-functionally with technical and non-technical teams. Reference Number: BBBH To apply for this role or for to be considered for further roles, please click "Apply Now" or contact Tom McLaughlin at Rise Technical Recruitment This vacancy is being advertised by Rise Technical Recruitment Ltd. The services of Rise Technical Recruitment Ltd are that of an Employment Agency Rise Technical Recruitment Ltd regrets to inform that our client can only accept applications from engineering candidates who have a valid legal permit or right to work in the United Kingdom. Potential candidates who do not have this right or permit, or are pending an application to obtain this right or permit should not apply as your details will not be processed.
Administrator - Domestic Construction Location: Enfield Salary: £30,000 per year Hours: 8:00am - 4:00pm, Monday to Friday About the Company Our client is a well-established domestic construction company, delivering high-quality projects and excellent customer service. They are seeking a reliable and proactive Administrator to support the day-to-day running of the business. Role Overview The Administrator will provide essential support across the business, helping with general admin tasks, invoicing, ordering materials, and coordinating suppliers. This is a varied role requiring strong organisation, excellent communication skills, and a customer-focused approach. Key Responsibilities Carrying out general administrative tasks including filing, data entry, and document management. Managing invoicing and purchase orders. Ordering materials, skips, scaffolding, and other required supplies. Liaising with clients and suppliers via phone and email. Providing excellent customer service and responding to enquiries efficiently. Supporting the team to ensure smooth daily operations. Person Specification Previous experience in administration, ideally within construction or a similar environment. Strong organisational skills with the ability to prioritise tasks. Excellent communication skills, both written and verbal. Confident in dealing with clients, suppliers, and colleagues. Proficient in Microsoft Office (Word, Excel, Outlook). Professional, proactive, and able to work independently
Dec 12, 2025
Full time
Administrator - Domestic Construction Location: Enfield Salary: £30,000 per year Hours: 8:00am - 4:00pm, Monday to Friday About the Company Our client is a well-established domestic construction company, delivering high-quality projects and excellent customer service. They are seeking a reliable and proactive Administrator to support the day-to-day running of the business. Role Overview The Administrator will provide essential support across the business, helping with general admin tasks, invoicing, ordering materials, and coordinating suppliers. This is a varied role requiring strong organisation, excellent communication skills, and a customer-focused approach. Key Responsibilities Carrying out general administrative tasks including filing, data entry, and document management. Managing invoicing and purchase orders. Ordering materials, skips, scaffolding, and other required supplies. Liaising with clients and suppliers via phone and email. Providing excellent customer service and responding to enquiries efficiently. Supporting the team to ensure smooth daily operations. Person Specification Previous experience in administration, ideally within construction or a similar environment. Strong organisational skills with the ability to prioritise tasks. Excellent communication skills, both written and verbal. Confident in dealing with clients, suppliers, and colleagues. Proficient in Microsoft Office (Word, Excel, Outlook). Professional, proactive, and able to work independently
Job Description - Business Support Administrator () Business Support Administrator - Job Title: Business Support Administrator Location: Portsmouth Naval Base - Onsite only Salary: Up to £26,500 (dependent on skills and experience) What you'll be doing: Undertakes a range of clerical and administrative duties within a department to ensure the smooth running of the department Processes documents and information received from a range of sources Identifies and undertakes initial investigation into discrepancies and shortages relating to product or services, this could involve statistical information, document control or physical stock control Collates and extracts data and produces routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers Will deal with customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc . Verifies calculations, checks or allocates costs, checks and obtains correct authorisation and obtains information for incorrect or incomplete documents Files documents and keeps filing systems up to date such that information can be readily retrieved Your skills and experiences: Demonstrated experience in a clerical or administrative role within a Business Support environment Proficient in the comprehensive use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Ability to complete assigned tasks accurately and within deadlines Strong working knowledge of a variety of work routines, procedures, and systems relevant to their area of responsibility Effective communication skills, both written and verbal, with the ability to liaise across teams Highly organised and detail focused, able to manage facilities reporting, resource allocation, IT coordination, and record keeping to ensure smooth business support services As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Operational Performance - Project Admin Support team: The Operational Performance - Project Admin Support team consists of eight dedicated administrators all based at Portsmouth Naval Base. They provide essential support to a wide range of projects across the warship support community, working closely with project team members, project managers, industry workers, and other departments. Each project within the base follows a mirrored structure, ensuring consistency and collaboration across the board. Being part of this team offers excellent opportunities for professional growth, with annual PDR goals and the chance to develop skills in different areas of the business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 23rd December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
Dec 12, 2025
Full time
Job Description - Business Support Administrator () Business Support Administrator - Job Title: Business Support Administrator Location: Portsmouth Naval Base - Onsite only Salary: Up to £26,500 (dependent on skills and experience) What you'll be doing: Undertakes a range of clerical and administrative duties within a department to ensure the smooth running of the department Processes documents and information received from a range of sources Identifies and undertakes initial investigation into discrepancies and shortages relating to product or services, this could involve statistical information, document control or physical stock control Collates and extracts data and produces routine reports, schedules, summaries and letters for internal circulation or for customers and suppliers Will deal with customers and suppliers and exchange information in order to clarify a situation, e.g. placing orders, arranging appointments, deliveries, etc . Verifies calculations, checks or allocates costs, checks and obtains correct authorisation and obtains information for incorrect or incomplete documents Files documents and keeps filing systems up to date such that information can be readily retrieved Your skills and experiences: Demonstrated experience in a clerical or administrative role within a Business Support environment Proficient in the comprehensive use of Microsoft Office applications (Word, Excel, Outlook, PowerPoint) Ability to complete assigned tasks accurately and within deadlines Strong working knowledge of a variety of work routines, procedures, and systems relevant to their area of responsibility Effective communication skills, both written and verbal, with the ability to liaise across teams Highly organised and detail focused, able to manage facilities reporting, resource allocation, IT coordination, and record keeping to ensure smooth business support services As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive. Operational Performance - Project Admin Support team: The Operational Performance - Project Admin Support team consists of eight dedicated administrators all based at Portsmouth Naval Base. They provide essential support to a wide range of projects across the warship support community, working closely with project team members, project managers, industry workers, and other departments. Each project within the base follows a mirrored structure, ensuring consistency and collaboration across the board. Being part of this team offers excellent opportunities for professional growth, with annual PDR goals and the chance to develop skills in different areas of the business. Why BAE Systems? This is a place where you'll be able to make a real difference. You'll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you'll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc .) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments. Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role , to allow for meaningful security vetting checks. Closing Date 23rd December 2025 We reserve the right to close this vacancy early if we receive sufficient applications for the role . Therefore, if you are interested, please submit your application as early as possible.
