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About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and

Location: Unit K, Springhead Enterprise Park, Northfleet, Gravesend Job Objectives and Responsibilities To lead and manage the shift team of QA's. To be the first port of call for all factory quality issues and challenges. To be responsible for ensuring that all product and process comply with food safety, legality and quality requirements throughout all stages right from raw material intake through to the final product. To ensure the QA team provides support services to the production team while also ensuring production comply to procedures. Main Duties Team Management & Expertise To effectively manage team members in a proactive manner daily Track QA paperwork and conduct daily activities to ensure correct completion of tasks as per company procedures. Identify training or refresher training requirements for members of the QA team Generate shift reports to effectively communicate issues and non-conformances on shift and between teams and departments Develop a multiskilled QA team function Attend production meetings and communicate relevant discussions back to the QA team • Hold QA meetings to enable thorough communication about daily production issues, product launches and other general updates Product Safety Quality & Legality Be the first line of contact for all production issues relating to low risk, high care, collation, and storage areas. Make decisions in conjunction with Technical and production managers> Ensure raw material, finished product, shelf life samples, environmental swabs, listeria swabs, air plates and water samples are conducted as per schedule Ensure all samples are accurately registered on the lab system prior to collection • Ensure all aspects of routine QA tasks are fulfilled and carried out in a timely manner as per procedures Conducting audits and generating reports to establish root cause, corrective actions and preventative actions Working as a team with other departments to arrive at solution Finished product assessment, Taste panel assessment and End of Life assessment and reports When covering for a QA, carry out all duties as outlined in that role profile to the highest standards Undertake serious complaint investigation and response Perform rejection and RTM responses Involvement hygiene audits, identifying issues and establishing corrective actions Involvement in the validation of work, review CCP operations and challenge the system, as appropriate Support the Quality Systems Manager Complete traceability exercises, including mass balances on film and product Draw up factory documents, in line with new products, customer requirements or a change in standards Create quality standards for the production areas Review concession requests and action as required Investigate and action non-conformances Involvement and undertaking of microbiological and chemical investigations to include auditing, sampling, analysis of findings and action plans Attend daily, weekly and project meetings Maintenance, audit and review of Glass and Hard Perspex register Maintenance and review of knife register Arrange meetings with internal stake holders where reoccurring issues are identified Assist QAs and QA Manager as and when required Assist with the booking of holidays, absence line details and staff management systems, e.g. Mitrefinch and My PrepWorld Identify and make provision for any skills training where required within the QA team Involvement in preproduction run and product launches Trending the departments Key Performance Indicators Any other duties which may occur which calls for your presence and involvements to arrive at solution. Skills and Experience Key Skill & Experience Requirements Ability to resolve problems and provide feedback, whilst being able to recognise areas of potential non-conformance, relating to, but not limited to legislation, best practice and customer requirements Ability to apply problem solving techniques to help resolve issues and improve data collation, reporting and investigations techniques where necessary whilst complying with legislation and the site QMS Self-motivated Ability to communicate effectively to a wide range of people Ability to work well as part of a multi-functional team Able to analyse a range of data and present back in an easy to understand manner Sensory Evaluation and Analysis Good presentation Skills Specific Skills Self-organised approach and the ability to plan a workload Good work ethic Flexible approach and be willing to adapt ways of working to support team requirements Good time keeping and management Good standard of spoken and written English IT literate Specific Knowledge & Experience Experience in a food industry Experience of a high care, ready-to-eat environment and preferably with prepared fresh produce Auditing experience Knowledge of quality, H&S procedures and requirements Knowledge of products, processes and procedures Salary Details: Starting on £14.80 (plus £0.50 night shift allowance). Possibility of progressing to £17.32 (plus £0.50 night shift allowance) after training and development. Hours of Work: Sunday to Wednesday - 17:00pm to 05:00am

Job Title: Senior Project Manager Business Sector: Data Centre Solutions Location: Hybrid - Nationwide (Midlands based) COMPANY PROFILE CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries. Job Purpose To lead delivery of mechanical, electrical, fabric or construction projects from several hundred thousand pounds to multi million pound projects, following the project management process from cradle to grave (meeting with the customer, developing a scope of works, putting together a tender and delivering the projects on site through to handover). Role Summary Lead their teams in the safe delivery of projects. Have responsibility for generating a sales pipeline to deliver revenue to the BU in line with their individual financial targets. Ensure projects are secured and delivered on time and within the financial requirements and margins as specified by the business. Take ownership of the full project lifecycle. Ensure that all projects adhere and are managed to commercial agreements / contracts. They must comply with statutory regulations, are QHSE compliant and meet technical industry standards. General Activities Ensure the safe delivery of projects through the management of risk and competence. Recruit and retain talent for the present delivery and future growth of projects. Provide leadership in identifying and specifying project opportunities. Deliver contractual commitments on secured projects. Ensure projects are delivered on all maintenance contracts. Complete projects on time and on budget and to the satisfaction of all parties. Identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project. Maximise profit through cost reductions and better buying of subcontractor services. Identify and win project through effective relationships. Deliver supportive business communication through advice, review, leadership and direct contribution to management team meetings, briefings, consultation forums, correspondence, publicity, monthly and ad-hoc reporting and other applications as appropriate. Promote and maintain the core values of CBRE. Business Development Plan and develop long term opportunities by creating a proposal pipeline. Develop and manage all bids, tenders and proposals. Responsible for generating and securing new sales to exceed the annual financial plan. Seek out opportunities to generate projects through innovation and different technologies. Lead the sales process through solutions development, participation in presentations and consultation meetings. Building Relationships Develop effective relationships with current and potential customers through demonstrating our capability in project delivery solutions. Build strong relationships with supply partners through which we can bring innovation to our customers. Ensure effective solutions which meet quality expectations can be delivered to our customers. Work with operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues. Work closely with the site Contract Managers and Area General Managers to develop opportunities. Develop external networks within the industry to help win new projects from outside of CBRE's existing client list. Compliance: Make certain that they and their team comply with project management policies and procedures. Ensure compliance with health and safety policy across all activities. Regularly audit and review performance. Carry out monthly and ad hoc project review meetings covering all aspects of Health & Safety / CDM Legislation and Requirements. Engage with supply partners in a manner that ensures all risk is appropriately apportioned. Financial Management Development of project financial plans. Financial responsibility for the delivery of the annual projects plan. Manage the monthly P&L and ensure all costs (PMs, Site Supervisors etc) are fully accountable and recoverable. Produce monthly and ad hoc financial reports for the business. Leverage margins on projects by working with subcontractors and suppliers to reduce project costs. Ensure positive cash flow and that all debt is controlled below 60 days. Attend monthly project reviews with BULs, PM's, Project Support, Finance Manager, Procurement Manager, Health & Safety Manager and Commercial Manager. People Management Recruit, train, appraise and manage a team of exceptional project delivery specialists. Have people plan in place at all times. Ensure the Project Managers and Project Supervisors are fully trained and equipped to deliver projects to the right standards and within the CBRE policies and procedures. Conduct performance reviews and create individual PDPs for all direct reports. Responsible for recruitment and selection of all project staff. Being equally responsible for the resolution of any discipline and grievance issues that may arise. Experience Required Skills Commercial awareness Strong financial acumen Strong influencing, selling and negotiation skills Present with confidence Understand commercial and financial metrics Internal and external customer management Networking skills Knowledge Knowledge of the construction market Project management methodology Broad understanding of construction Health and Safety law and legislation Understanding of general financial terminology. Experience Proven project management experience in either an M&E, FM ,construction or critical environment Essential experience in the datacentre markets for M&E, Fabric or Whitespace ICT project management experience also preferable Experience of developing new project opportunities Proven experience of running a P&L Demonstrable evidence of having managed a team Experience of creating, presenting and managing on bids, tenders and proposals. Qualifications Recognised technical qualification in either a construction, mechanical or electrical discipline. Business standard of written and verbal literacy as well as above average numeracy skills Recognised qualification in project management Aptitude Highly developed interpersonal and communication skills An excellent relationship builder Ability to inspire confidence Challenge status quo High degree of integrity Highly motivated and self-aware Highly organised with attention to detail Ability to network Results focused Innovative Handle high levels of information from a wide range of sources EQUAL OPPORTUNITIES We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.

Overview At EY, we're all in to shape your future with confidence. We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all. Our UK and Ireland (UKI) Assurance team is fully integrated, working across borders to help clients deal with issues that are critical to their success, and winning new business as a result. From small businesses to some of the world's best-known brands, our clients count on reliable financial statements, information, and processes to inform their ongoing strategies. You'll use your professional skills and experience to make it happen, handling complex audit procedures across a broad range of clients. Your goal will be to help clients achieve their potential - and you can expect to do the same. The opportunity As an auditor at EY, you will provide independent verification of our clients' compliance with accounting principles. By doing so, you play a meaningful role in helping businesses accurately reflect their financial picture. In return, you can expect leading class learning and development tailored to your unique interests and motivations. You'll be given all the skills, knowledge, and opportunities to progress and become ready to build a better working world for our people, our clients and the communities that support us. This role is based in Edinburgh in our Audit Centre of Excellence. Your key responsibilities Leading fieldwork and keeping engagement managers updated on audits Accurately reporting on financial statements and providing meaningful insights into accounting and reporting matters Completing audit processes and documenting higher-risk areas to increase your technical and business skills Engaging clients and providing authoritative advice and professionalism throughout transactions Constantly developing your understanding of current market trends Skills and attributes for success Colleagues and clients from a diverse array of backgrounds will look to you first for answers, so you'll be a high-profile contact when it comes to resolving complex issues. As you build your knowledge and experience, you'll become a credible advisor, influencing clients and engagement teams on resolutions that will impact entire industries. You'll also be introduced to career challenges that will take you into exciting new professional territory. To qualify for the role you must have Experience delivering and reporting on external audits Fully qualified as a chartered accountant e.g. ACA / ACCA / CA / ICAS / ICAEW or international equivalent Non-financial services industry exposure Ideally, you'll also have Sector experience in one or more of the following: Oil & Gas; Energy; Power & Utilities; Retail; Transportation; Aviation; Supply Chain & Logistics; Consumer Goods Knowledge of current market issues in the UK Experience using SOX 404 and applying UK GAAP and IFRS Project management or team supervisory experience The flexibility to constantly learn and adapt in a fast-paced environment Excellent oral and written communication skills What we look for We're interested in professionals with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so we look for people who will take initiative and seek out opportunities to improve our current relationships and processes. If you're serious about auditing and ready to take on some of our clients' most complex issues, this role is for you. What working at EY offers EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Continuous learning:You'll develop the mindset and skills to navigate whatever comes next. Success as defined by you:We'll provide the tools and flexibility, so you can make a meaningful impact, your way. Transformative leadership:We'll give you the insights, coaching and confidence to be the leader the world needs. Diverse and inclusive culture:You'll be embraced for who you are and empowered to use your voice to help others find theirs. If you can demonstrate that you meet the criteria above, please contact us as soon as possible. The exceptional EY experience. Shape your future with confidence! Apply now. Please note: Prior to finalizing your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness.The information you provide is kept entirely confidential and will not be used to evaluate your candidacy.We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world.We ask because it matters! EY Building a better working world EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

Location: Southampton Contract Type: Permanent Reference: UK04318 Hours: Monday to Friday, 40-hour week. Salary: £16.01ph , Overtime paid at time and a half Company benefits, 25 days holiday & sociable hours. PURPOSE You will refurbish, modernise or totally re-new old modular stock to provide a good-as-new cabin to go out for hire. WHAT WE DO Algeco UK is the leader in modular accommodation not only in the UK but around the world. We provide more buildings for hire than anyone else, including modular buildings for sale and rent, and off-site permanent buildings for sale for temporary, semi-permanent and permanent use. YOUR RESPONSIBILITIES Manual preparation for painting Basic plumbing works Assist electricians with fittings Fitting windows and doors General maintenance skills Use of power tools Remove & replace flooring To be able to remove & fit wall and ceiling panels Undertake bespoke works Read & interpret CAD drawings Provide short term supervisory cover as required Continuously checking and working to Algeco quality standards in line with customer expectations WHAT WE NEED FROM YOU To be successful in this role you will need to be semi or multi-skilled and have some experience in joinery, plumbing, and/or electrical work. DIVERSITY & INCLUSION Our commitment to equality, diversity and inclusion is more than a wish list. We actively encourage a culture where everyone feels at home. Algeco is a place that brings together the very best people and their unique skills, experiences, abilities. Research demonstrates that women and underrepresented groups tend not to apply for a job unless they meet all of the criteria. However, we encourage applications from anybody who can demonstrate their ability to fulfil the job even if they don't meet every requirement. We're committed to creating an environment where everyone feels valued, respected and like they belong, regardless of their background or identity and are therefore committed to providing a fair and inclusive recruitment process and will consider all applications on their merits.

Steer's Feasibility Design practice is seeking to expand our successful traffic modelling offer through recruitment of a modeller to join our London-based team to deliver a broad portfolio of projects. The traffic modelling role will primarily involve leading the development microsimulation and local traffic models, providing technical expertise and advice to clients and colleagues and contributing to the future growth of the business. Our workload and company ethos allow you to forge your career in the direction that best suits you. We will support your growth and development in modelling / analysis or both depending on your preferences. We will provide you with both the opportunities and a personal supervisor and technical guidance to help your career flourish. Our Feasibility Design team work together to help clients deliver some of the highest profile transport and development projects in the UK and overseas. This includes supporting clients to deliver multi-modal highway schemes in relation to projects as diverse as Liveable Neighbourhoods, Wembley Stadium event cap mitigation, Canary Wharf development and active travel and bus corridors across London and Manchester. The models you produce will feed into the development of sustainable, multi-modal highways solutions and so an awareness of such design considerations would also be an advantage. You will have the opportunity to support a range of projects such as bus priority and cycle improvement schemes which will range from feasibility to detailed design stages. You will also support the team by providing analysis relating to operation of mixed use developments on aspects as wide ranging as pedestrian comfort levels, servicing capacity and traffic management requirements. Experience/skills required: You will work as part of a team providing solutions to both private and public sector clients. This position requires an enthusiastic, hard-working person, who wants to be part of our growing, dynamic team and in this role, you will be required to: Demonstrate a strong level of experience with LinSig and Vissim (or other microsimulation software) Experience of TfL's Model Audit Process would be beneficial Lead the analysis of multi-modal modelling assessments with support from the wider design team. Have a working knowledge of traffic modelling standards and guidance. Manage sub-consultants and support staff assigned on a project basis as required. Take responsibility to deliver key tasks on a range of projects. Prepare and present reports, proposals, briefing notes and design reports. Manage project budgets exercising effective financial and budgetary control. Take part in training to develop both your technical and consultancy skills. To be successful in the role, you will: Be comfortable working in multi-disciplinary teams and provide positive contributions in resolving complex design problems. Take responsibility for key tasks and workstreams. Demonstrate strong analytical skills as well as excellent written and verbal communication skills. Hold relevant academic qualifications or professional experience. Why join us We believe in empowering our people and giving them the opportunities to shine. As an employee-owned company means that our team are dedicated and passionate about what they do, and that's the reason why we are at the forefront of our industry. Steer has 5 offices in the UK : London, Leeds, Hemel Hempstead, Manchester and Birmingham. Steer is an equal opportunity employer and welcomes all candidates regardless of race, color, ancestry, gender identity or expression, religion, national origin, sexual orientation, age, citizenship, marital status, disability, Veteran status, or any other legally protected status. Any other human expressions and experiences not mentioned here are equally welcome. If you require an accommodation, now or throughout your employment, please let us know. We offer a competitive benefits package including: Private medical insurance and health screening Life assurance and group income protection Company pension scheme EAP and mental health first aiders 25 days annual leave and ability to buy and sell annual leave days, Season Ticket Loan/ Cycle to Work, Group Share Incentive Plan, Up to 5 days for volunteering activities Discretionary bonus scheme based on annual compensation (dependent upon individual and company performance). Compensation Steer is committed to ensuring that all its employees are compensated a fair, liveable wage. All initial compensation, regardless of location, may be subject to change as skills, abilities, internal equity and geographic location are taken into account. In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Please review the benefits section for more information on total reward. Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation. Work Environment All Steer employees seeking a full-time opportunity are encouraged to spend 60% of their time either in the office or on-site with clients. An employee's typical work week consists of 37.5 hours (Hours, expectations, and exemption status will be adjusted for any applicant seeking a part-time opportunity.) We understand that some may be dissuaded to apply based off their compatibility with the job description. That being said, we understand that not everyone is a perfect match on paper and encourage anyone to apply regardless of how much their work experience directly relates to the job description. Part-time and flexible working applications will be considered. Ready to apply? Just complete our briefonline application formand attach your CV and covering letter.

Job DescriptionFulfillment Shift Lead(# Job Number: ) Primary Location:ON-London Operations Employee Type:Part-Time Description: JOB SUMMARY The Fulfillment Shift Lead provides direction and point of contact for the processing, picking, and packing of medical supply orders. This role plays a supporting role between Fulfillment Team, Pharmacy, Warehouse personnel and Demand Planners to ensure the smooth and safe operation of the team. Helping the team meet goals, and mediating concerns with the support of the Operations Supervisor as needed. Expectations include order/clinic priority throughout shift, escalating staffing level shortages/overages, delegating tasks, shift change over, reporting any issues to the Supervisor and covering for employee absences. DUTIES AND RESPONSIBILITIES Coordinate the activities of the team, including the assignment of tasks (e.g. kitting, pick/pack, order priorities), prioritizing the work according to time and urgent orders, troubleshooting issues to ensure restoration of the workflow. Communication between shifts - late deadlines called, out of stocks, substitution, system unstable, orders not completed for next shift and H&S items. Assess workload throughout the shift and allowing temps or part-time employees go home to balance costs with work and escalating staffing shortages to Operations Supervisors. Ensure the application of all policies and procedures. Provide on-the-job training for new hires. Lead by example by following and educating and ensuring team members follow established health and safety policies and procedures. Promotes a safe work environment and is responsible for the safety of their team by identifying a need for safety training, participating in accident investigations on shift, and seeing to timely resolution of safety concerns. Perform any other duties as assigned. Perform duties of a Fulfillment Associate, and/or Replenisher, as needed. Qualifications: QUALIFICATIONS High School Diploma or equivalent. Minimum 2 years of experience working in a similar environment. Proven leadership qualities with experience leading a team in a similar environment. Organized self-starter who is able to prioritize effectively. Strong problem-solving, prioritization, communication, and people skills. Physical Requirements Spends the majority of the shift on feet, including standing and walking for the full shift. Regularly lifts, pushes, pulls, carries, or moves objects of varying weights. Occasionally required to lift up to 50 lbs. unassisted. Performs physical tasks such as bending, twisting, and reaching to move merchandise or other items. Interacts frequently and regularly with other team members. Occasionally communicates with customers and external companies by phone. Working Conditions Works primarily in a warehouse setting that is climate-controlled and clean. Required to be flexible to work shifts on days, evenings, weekends, and holidays. Schedule Weekend Afternoon Shift Only (3:00pm - 11:00pm)

Current job opportunities are posted here as they become available. Divert is a circular economy company on a mission to prevent food from being wasted through nationwide infrastructure and innovative technologies. Founded in 2007, the company provides an end-to-end solution that leverages data to prevent waste, facilitates edible food recovery to provide to people in need, and transforms unsold food products into renewable energy to power communities. Through this integrated approach to reducing wasted food-Prevent, Provide, Power -Divert works with customers across the U.S. to reduce wasted food and positively impact people and the environment. What you'll do: Reporting to the Vice President of Operations, our Plant Managers are the strategic and operational leaders within our facilities. Combining hands-on and strategic leadership, this role is integral in Divert's growth. Responsibilities: Safety and Quality Management Foster a proactive approach to creating a safe work environment through culture, training, and risk identification/mitigation. Unwavering commitment to quality, customer focused approach to deliver product safely, on time and above standard. Regular engagement of regional safety and quality teams to continuously grow our local site quality and safety programs. Ensures the plant's production and sanitation practices comply with all company standards and government regulations. Champions a culture that enhances safety, product quality, and environmental stewardship. Operations Leads, hires, mentors, and develops site leadership (Maintenance Manager and Production Manager) as well as hourly staff through regular training, coaching, and accountability. Oversees all aspects of facility operations - collaborates cross-functionally with Maintenance, Transportation, CI, Tech, Engineering, Safety, Quality, Finance, and Customer Success to drive stable, efficient, and profitable plant operations. Systems based approach - SOPs, Standard Work, Shift Handoff, Training and Development. Partners with cross-functional support to deploy best practices within the facility. Develops and executes daily and weekly plans in close coordination with the site Transportation Supervisor. Continuously identify opportunities to reduce plant operating costs and increase throughput. Develops, leads, and executes plans for value capture. Budget development, oversight, and leadership to achieve financial objectives and KPI targets. Drives reliability best practices and continuously improves site reliability and run rates Oversee contractor work for plant improvements What we're looking for: Bachelor's degree in engineering or operations management is preferred 5+ years in an operations management role with hiring and people management 7+ years in continuous (24/7) industrial processing operations Proven ability to lead, engage, and motivate hourly and salary teams Strong leadership skills, independent thinking, organizational/planning abilities, excellent analytical and problem-solving skills Ability to participate in on-call rotation and support the operation team on nights and weekends as needed Proven experience adapting to new challenges and learning quickly in a fast-paced environment Ability to work autonomously with a high level of initiative and priority setting What's in it for you? $140,000 - $160,000 annual salary + bonus potential Health, Vision and Dental Benefits (effective the first of the month following your date of hire!) Life Insurance Paid Time Off Opportunities for Advancement with a Rapidly Growing, Mission-Driven Organization Divert Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.