Senior Team Administrator (reference: SCC/TP/308014/4195)

• Location: Woodhatch Place, 11 Cockshot Hill, Reigate, Surrey, RH2 8EF

We are committed to the development of our workforce. This position is only available to applicants who already work for Surrey County Council.We thank you for your interest in our roles and would encourage you to review our vacancies which are open to all.

This role has a starting salary of £30,657 per annum, based on a 36-hour working week.

Do you have a passion for administration, delivering excellent customer service, actively seeking to support change and thrive working in a fast paced pressurised environment?

We are looking for a Senior Team Administrator to join our expanding team within the Children, Families and Lifelong Learning Business Support Team, located at our Woodhatch Place office (Reigate), providing support to front line social workers based in the South East of Surrey.

Our Offer to You

• 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff)
• Option to buy up to 10 days of additional annual leave
• A generous local government salary related pension
• Up to 5 days of carer's leave and 2 paid volunteering days per year
• Paternity, adoption and dependents leave
• An Employee Assistance Programme (EAP) to support health and wellbeing
• Learning and development hub where you can access a wealth of resources
• Wellbeing and lifestyle discounts including gym, travel, and shopping
• A chance to make a real difference to the lives of our residents.

About the Role

As a member of our South East Social Care Business Support Team, you will play an integral role in supporting the Social Care teams by providing a proactive, resilient, and flexible service. You will provide support to both the team administrators and management team to seamlessly deliver all administrative tasks required daily with an exceptional level of detail, focus and efficiency, being adaptable to the changing needs of the service, working successfully both as part of a team and individually.

Key responsibilities include:

• Arranging, attending, and minuting senior management and multi-agency meetings with professionals and families, producing high quality minutes to an agreed standard, delivered to statutory deadlines
• Providing task oversight for key administrative tasks, supporting team administrators with process updates, training and guidance as required
• Updating and maintaining databases and spreadsheets with performance and task data
• Managing high priority duty boxes, actioning requests from senior managers
• Completing child protection statutory tasks including internal and external notifications, database updates and system updates relating to safeguarding of vulnerable children
• Arranging and following up compliance for statutory meetings
• Analysing and sharing data and performance analytics
• Communicating with service and team managers to ensure a robust and efficient working relationship
• Advocating for change and innovation, supporting the introduction of new processes across the team to improve efficiencies
• Supporting general administrative tasks based on capacity requirements and demand

Wellbeing and ensuring a work-life balance is very important to us and a key component of this is our hybrid way of working. You won't be required to be in the office 5 days a week, however there is a requirement to work in the office on a rota basis at least two days a week. Core working hours are 08:50-17:00 to ensure full cover is provided to operational teams and front-line call lines.

If successful, you will have an in-depth training programme which will be fully office based for your first 6 weeks in the role.

Your Application

In order to be considered for shortlisting, your application will clearly evidence the following skills and align withour behaviours:

• Comprehensive minute taking, including the ability to note-take extensive multi-agency meetings using a laptop
• Exceptional organisation and prioritisation
• Ability to support and guide colleagues to manage workload and ensure task completion
• Outstanding customer service and communication skills both verbal and written
• Proactiveness, adaptability and ingenuity
• Excellent IT skills, with specific focus on Microsoft 365 applications including Excel, Word and SharePoint

To apply, we request that you submit a CV and you will be asked the following 4 questions:

• Please tell us about your skills that are relevant to this position.
• Please provide examples of supporting colleagues to complete tasks within strict deadlines.
• Comprehensive minute taking skills are an essential requirement of this role. Please give evidence, with examples, of your laptop note taking experience. Ideally within a meeting setting.
• Please describe and give examples of how you build relationships with key stakeholders.

Before submitting your application, we recommend you read the job description and our Life at Surrey handbook to get an insight into working at Surrey.

Contact Us

Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.

This job advert closes at 23:59 on 14th December with interviews to follow.

A Basic DBS 'Disclosure and Barring Service' check will be required for this role.

We look forward to receiving your application, please click on the apply online button below to submit.

Local Government Reorganisation (LGR)

Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.

We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.

Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.