7 jobs found

Public Area Cleaning Shift Manager Department: Accommodation & Cleaning Employment Type: Permanent - Full Time Location: Skegness Reporting To: Gabor Auerbach Description About the role The Venue Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift of our public areas and entertainment venue across the resort click apply for full job details

Senior Recreation Assistant Location: North West London Salary: £28,808 per annum Hours: 40hours per week - Full Time Are you passionate about sport, fitness, and community wellbeing? Were looking for an enthusiastic Senior Recreation Assistant to help lead the day-to-day running of a busy leisure facility in North West London. This is an exciting opportunity to play a key role in maintaining a safe, welcoming, and engaging environment for all visitors. Main Responsibilities Maintain a safe, clean, and welcoming environment across all areas. Set up and pack away sports and fitness equipment safely and efficiently. Support daily operations of the gym, swimming pool, and activity spaces. Deliver outstanding customer service and assist with visitor enquiries. Supervise pool safety, including performing lifeguard duties. Administer First Aid and conduct regular pool water quality tests. Prepare and maintain activity areas and equipment, ensuring correct storage and cleanliness. Carry out routine maintenance and cleaning of gym, pool, and changing room areas. Deliver basic exercise classes as part of your shift. Supervise the facility during shifts in the absence of a manager. Essential Qualifications: NPLQ (National Pool Lifeguard Qualification). First Aid at Work Desirable Qualifications: Swim England Level 1 or Level 2. Pool Plant Operator (PPO). Enhanced DBS (must be willing to obtain) Working Hours: Full-time, 40 hours per week. This role includes working evenings, weekends, and public holidays. If this role sounds like your next step in leisure, we'd love to hear from you. Apply now! JBRP1_UKTJ

Have you ever wondered what it would be like to genuinely be yourself at work? Do you want to work somewhere where you ll be supported and encouraged to learn and grow? Do you consider yourself as a people person? If yes, we would love to hear from you! Join us as a Customer Assistant in our Bristol Fishponds Club offering a 16-20 hour contract which requires full flexibility over 7 days with a mix of daytime and evening shifts; Availability Requirements: Day shifts: 9:00 AM 2:00 PM Evening shifts: 6:00 PM 10:00 PM Including weekends The Role You ll Play As a Customer Assistant you go above and beyond to provide exceptional service to our Customers. You will do the right thing always by looking after our Customers as caring for people is in our DNA. Hit the Jackpot with Our Benefits a physical and mental wellbeing app for you and your family giving you fast remote access to a GP for advice and more Thrive App for your mental wellbeing approved by the NHS Buzz Brights Apprenticeships Buzz Brilliance Awards Employee Recognition Scheme Buzz Learning, our digital learning platform with access to 100s of online courses In-house Training Fire safety, Food safety 1 & 2, COSHH and more Access to Trained Mental Health Advocates for advice on your mental wellbeing 4 weeks Annual Leave plus Public Holidays (Prorated accordingly for part time Colleagues) Buy Holidays Salary Sacrifice Scheme opportunity to buy an extra week s holiday (if eligible) Staff discount 50% off bingo tickets, food & soft drinks Refer a Friend Scheme Life Assurance Pension Scheme Your Responsibilities as Part of Our Team Build rapport and relationships with Customers Be flexible on tasks across all areas of the Club from front of house, book sales, treasury, machines, the bar area and kitchen including, general housekeeping throughout the Club, checking the toilets and ensuring presentation is always to a high standard Support with other duties as requested by the line manager Ensuring you create a Safer Gambling Environment for all our Customers and Colleagues across all of our channels; online, in club and live The Winning Combination We re Looking For Experience in delivering first class, personalised customer service in a face-to-face role, preferably in a hospitality, retail or leisure environment Cleaning experience would be an advantage Outstanding communication skills that can be adapted to different situations when necessary Experience of handling cash and basic numeracy knowledge You are confident at challenging the way things are done and can make sure all Customers follow our company policies and standards Applicants must be 18+

JOB TITLE: Security Officer LOCATION: Yate Shopping Centre Shifts: 12 hours per day 4 on 4 off, 42 hours per week Pay Rate: £13.50 p/h If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! OVERVIEW OF JOB DESCRIPTION The SO will ensure exemplary standards of Security and Customer Service are provided to the client and visitors to the site at all times. The SO is the public face of the Security Team and should act with professionalism at all times. A can-do attitude is essential in this highly influential role Main Duties & Responsibilities: To readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service. Carry out regular patrols of the shopping centre as detailed in the site Assignment Instructions, being proactive at all times. Be professional, pleasant, friendly, courteous and helpful at all times whilst carry out duties to the highest standard. To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements. Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively offering assistance wherever opportunities arise. To ensure that the site is a safe and non-threatening environment for all visitors/tenants. Ensuring all incidents are managed in accordance with site policies and procedures. Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and supported at all times. Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve. To record/log all non-conformances and emergencies with the appropriate control room operatives. To deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully informed at all times. Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging and reporting incidents in line with site/company polices. Maintain vigilance and highlight/manage unauthorised access by banned individuals. Provide assistance to third party contractors/visitors ensuring all site procedures/policies are adhered to. To liaise closely with statutory authorities, dealing with incidents and the provision of information. Ensure radio procedures are adhered to at all times. Ensure all events/incidents are recorded in the SO notebook correctly and notebook policies are adhered to at all times. Undertake any other reasonable duties as required to meet the needs of the business. Any other reasonable duties as requested by your line manager. Ensure a timely response to all security issues and events. Complete all training requirements as requested by line manager. Be available to cover at least 1 additional shift per month if requested to cover absence/annual leave. Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team. Support the Supervisor in conducting regular audits as required. N.B - Core tasks are as above, although this list is not exhaustive. Person Specification: TEAM: • One team approach. ACCOUNTABILITY: • Take ownership of all situations to ensure tasks are completed or escalated when necessary. CONFIDENCE: • Aim high and achieve. HONESTY: • In all things and respect to all people. SITE BASED VALUES: • Always treat everyone with dignity and respect in a professional and courteous manner. • Always listen intently to our customers and always clarify what they need or want from us. • Always strive to anticipate our clients' needs and act quickly to meet them - always try to seek out straightforward, intelligent solutions and effective ways to implement them. • Always do what you say you will do - whatever the job, always see it through. • Always aim to go the extra mile - try to give our clients more than they were expecting. • Always communicate honestly and openly with our customers and make sure that we are delivering what they want. Never hide bad news. ESSENTIAL SKILLS: • Excellent organisational skills with the ability to balance competing priorities and workloads. • Excellent written and verbal communication skills. • Ability to work unsupervised and take responsibility. • Ability to remain calm under pressure. • Adaptable and flexible in approach to work required. • Willingness and ability to work as a member of a team. • Report writing/Presentation skills. • Excellent observational skills We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

LOCATION: X-Site, Renfrew WORKING HOURS: working on a rotating 9 week rolling roster with other members of the security team, 40 hours per week PAY RATE: £13.00 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! ROLE OVERVIEW AND PURPOSE This is an important role as a public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. KEY RESPONSIBILITIES • Readily interact with all visitors/tenants within the X-Site Braehead leisure facility, delivering first class customer focused service • Carry out regular patrols of the centre as detailed in the site assignment Instructions, always being proactive • Continuously look for opportunities to be of assistance to visitors at the centre, proactively helping wherever opportunities arise • Safeguard the site to ensure a non-threatening environment for all visitors/tenants • Ensuring all incidents are managed in accordance with site policies and procedures • Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported • Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve • Record/log all non-conformances and emergencies with the appropriate control room operatives • Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed • Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices • Maintain vigilance and highlight/manage unauthorised access by banned individuals • Ensure radio procedures are always adhered to • Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to • Undertake any other reasonable duties as required to meet the needs of the business. • Any other reasonable duties as requested by your line manager • Ensure a timely response to all security issues and events • Complete all training requirements as requested by line manager • Be available to cover at least one additional shift per month if requested to cover absence/annual leave • Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team • Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard REQUIRED SKILLS AND EXPERIENCE • SIA Front Line or SIA Door Supervisor Licence is required. SIA CCTV Licence is desirable. • Take ownership of all situations to ensure tasks are completed or escalated when necessary. • To always stay motivated aim high and achieve • To respect all staff and visitors within the centre. We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page ABOUT US ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

JOB TITLE: Security Officer / CCTV Operative REPORTING TO: Shared Services Manager LOCATION: Cotswold Designer Outlet - Tewkesbury CONTRACT: Permanent HOURS: 20 hours per week SHIFT PATTERN: As required PAY RATE: £12.60 per hour If you require any additional support or adjustments during the recruitment process, please don't hesitate to contact our Recruitment Department at . We're here to help! Role Overview And Purpose This important role is the public face of the Security Team. A can-do and professional attitude is essential in this highly influential role. You also need to ensure exemplary standards of Security and Customer Service are always provided to the client and visitors to the site. Key Responsibilities Readily interact with all visitors/tenants within the shopping centre, delivering first class customer focused service Carry out regular patrols of the shopping centre as detailed in the site assignment Instructions, being always proactive Continuously look for opportunities to be of assistance to visitors at the shopping centre, proactively helping wherever opportunities arise Safeguard all the sites are safe and non-threatening environment for all visitors/tenants Ensuring all incidents are managed in accordance with site policies and procedure Liaising with site control room proactively reacting to incidents and ensuring colleagues are fully briefed and always supported Ensure any unsecure areas of the site are reported to Control Room immediately and action taken to resolve Record/log all non-conformances and emergencies with the appropriate control room operatives Deal efficiently and effectively with all emergencies ensuring the Centre team are kept fully always informed Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals, logging, and reporting incidents in line with site/company polices Maintain vigilance and highlight/manage unauthorised access by banned individuals Ensure radio procedures are always adhered to Ensure all events/incidents are recorded in the Security Officer notebook correctly and notebook policies are always adhered to Undertake any other reasonable duties as required to meet the needs of the business Any other reasonable duties as requested by your line manager Ensure a timely response to all security issues and events Complete all training requirements as requested by line manager Be available to cover at least one additional shift per month if requested to cover absence/annual leave Liaise closely with the Environmental Services team delivering one service and highlight opportunities in working as one team Any other duties as assigned by your manager to support the team and ensure the smooth operation of the business will be communicated to you Required Skills And Experience Be professional, pleasant, friendly, courteous, and helpful always whilst carry out duties to the highest standard One team approach Take ownership of all situations to ensure tasks are completed or escalated when necessary To always stay motivated aim high and achieve To respect all staff and visitors within the shopping centre SIA Door Supervisor and CCTV license essential First Aid Training Benefits We're proud to offer a great range of benefits including: 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home Mental Health support and Life Event Counseling Get Fit Programme Financial and legal support Cycle to work scheme Access Perks at Work, our innovative employee app where you can find: Perks: discounts, gift cards, cashback, and exclusive offers Life: Search for resources and tools on topics ranging from family and life to health, money and work Support: Online chat or telephone service for urgent support in a crisis For more information about ABM's benefits, visit our careers page About Us ABM is one of the world's largest providers of integrated facility services. A driving force for a cleaner, healthier, and more sustainable world, ABM provides essential services that improve the spaces and places that matter most. ABM offers a comprehensive array of facility services that includes cleaning, engineering, parking, electrical & lighting, energy solutions, HVAC & mechanical, security, and mission critical solutions. ABM delivers these custom facility solutions to properties across a wide range of industries - from commercial office buildings to schools, airports, hospitals, data centres, manufacturing plants and distribution centres, entertainment venues and more. In the UK we're proud to service icon sites across the country with more than 10,000 team members. For more information, visit . ABM are committed to employment practices that promote diversity and inclusion in employment regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. We are proud members of the Armed Forces Covenant Employer Recognition Scheme.

Description About the role The Venue Cleaning Shift Manager will be responsible for the smooth delivery of the cleaning shift of our public areas and entertainment venue across the resort. Reporting to the Venue Cleaning Manager, the Accommodation & Cleaning Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. Leading and monitoring team member who clean our entertainment venues once shows have finished, all toilet facilities across the resorts, moving and resetting venue furniture, working at heights at times for high-level cleaning using industrial cleaning equipment for all indoor and outdoor requirements. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met. About You We're looking for someone who can ensure the delivery of our cleaning standards while driving improvements in both Guest and Employee NPS. You'll be responsible for conducting quality control checks and leading feedback conversations. Additionally, you'll manage effectively to execute the Right People, Right Place, Right Time (RPRPRT) strategy. This permanent role covers 40 hours per week, 5 days over 7 including weekends with late shift pattern of 5.30pm - 2am. Skills, Knowledge & Expertise You will oversee a successful cleaning operation during your shift, ensuring strict adherence to our CAFF standards. You will stay informed about NPS scores within your department and take proactive steps to improve these scores and reduce guest complaints. Your responsibilities include conducting online quality control checks, analysing reports, and leading feedback discussions. You will also ensure that your team receives the necessary training and support. You will manage the implementation of the initial 90-day program for new team members and oversee all personnel-related activities, from onboarding through the full employee life cycle, including PDPs, performance management, and formal HR processes. Setting clear objectives and PDPs for your team, supporting team surveys, leading action plans, upholding brand standards, and ensuring your team meets health and safety regulations are also key aspects of your role. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!