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store manager lookfantastic
The Hut Group
Assistant Store Manager LOOKFANTASTIC
The Hut Group City, Bristol
We are THG, a global ecommerce group on a mission to be the leading online retailer in beauty and sports nutrition. Our portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty, forming our core businesses: THG Beauty and THG Nutrition. With over 2500 employees worldwide, from Manchester to New York, we foster a culture of leadership, collaboration, and innovation. LOOKFANTASTIC Europe's No.1 online destination for premium beauty, partnering with over 800 top brands like MAC, Kerastase, GHD, Tom Ford, and YSL to offer a wide range of beauty products globally. Our goal is to become the world's No.1 beauty destination. We are excited to announce the opening of our new LOOKFANTASTIC store in Bristol, a unique destination for experiencing beauty. Assistant Store Manager Role The Assistant Store Manager supports the Store Manager in daily operations and leads the store in their absence. Focused on delivering exceptional customer service, motivating the team, and driving sales, the role includes staff education and event planning. Responsibilities include: Providing personalized customer service and building relationships using CRM. Creating a welcoming environment and ensuring a seamless customer journey. Resolving customer queries professionally and maintaining high customer satisfaction. Achieving retail financial goals and KPIs. Supporting business planning aligned with marketing campaigns, including product launches and events. Planning and executing store events and initiatives to increase traffic. People Management Leading by example on the shop floor. Acting as Duty Manager when needed. Inspiring and coaching the team to deliver outstanding service. Providing feedback and supporting staff development. Handling HR conversations professionally and respectfully. Operational Standards Adhering to procedures and health & safety regulations. Maintaining store standards, hygiene, and visual merchandising. Completing audits and managing stock, including POs and stock loss reports. Supporting shrinkage prevention initiatives. Requirements: Leadership experience required. At least 2 years of beauty industry experience. Highly organized with full availability, including weekends and bank holidays. Proficient in Excel, Outlook, and Teams. THG is a proud Disability Confident employer. If invited for an interview, please inform us of any adjustments needed to support your application. We value diversity and inclusion and welcome applications from all community sections. Due to high application volumes, we aim to respond within 14 days. For questions, please contact our Talent team.
Dec 09, 2025
Full time
We are THG, a global ecommerce group on a mission to be the leading online retailer in beauty and sports nutrition. Our portfolio includes brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty, forming our core businesses: THG Beauty and THG Nutrition. With over 2500 employees worldwide, from Manchester to New York, we foster a culture of leadership, collaboration, and innovation. LOOKFANTASTIC Europe's No.1 online destination for premium beauty, partnering with over 800 top brands like MAC, Kerastase, GHD, Tom Ford, and YSL to offer a wide range of beauty products globally. Our goal is to become the world's No.1 beauty destination. We are excited to announce the opening of our new LOOKFANTASTIC store in Bristol, a unique destination for experiencing beauty. Assistant Store Manager Role The Assistant Store Manager supports the Store Manager in daily operations and leads the store in their absence. Focused on delivering exceptional customer service, motivating the team, and driving sales, the role includes staff education and event planning. Responsibilities include: Providing personalized customer service and building relationships using CRM. Creating a welcoming environment and ensuring a seamless customer journey. Resolving customer queries professionally and maintaining high customer satisfaction. Achieving retail financial goals and KPIs. Supporting business planning aligned with marketing campaigns, including product launches and events. Planning and executing store events and initiatives to increase traffic. People Management Leading by example on the shop floor. Acting as Duty Manager when needed. Inspiring and coaching the team to deliver outstanding service. Providing feedback and supporting staff development. Handling HR conversations professionally and respectfully. Operational Standards Adhering to procedures and health & safety regulations. Maintaining store standards, hygiene, and visual merchandising. Completing audits and managing stock, including POs and stock loss reports. Supporting shrinkage prevention initiatives. Requirements: Leadership experience required. At least 2 years of beauty industry experience. Highly organized with full availability, including weekends and bank holidays. Proficient in Excel, Outlook, and Teams. THG is a proud Disability Confident employer. If invited for an interview, please inform us of any adjustments needed to support your application. We value diversity and inclusion and welcome applications from all community sections. Due to high application volumes, we aim to respond within 14 days. For questions, please contact our Talent team.
The Hut Group
Senior Retail Media Executive Cult Beauty
The Hut Group City, London
Senior Retail Media Executive Cult Beauty Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. As a Senior Retail Media Executive , you'll: Support internal brand teams and Category Managers in identifying brand investment opportunities in media. Ensure media plans are aligned with broader commercial and trading objectives. Contribute to brand strategic planning and forecasting cycles with accurate media budget inputs. Support campaign briefing and execution including trafficking campaign assets and copy. Assist in the setup, monitoring and post-campaign analysis of both onsite and offsite media activity. Build brand relationships through effective communication and professionalism. Manage reporting tasks including sales, revenue and performance commentary for internal and external use. Work with internal Finance and Marketing teams to ensure media budgets are used effectively, tracking closed revenue where relevant. Participate in the creation of pitch decks and sales collateral, tailored to brand-specific needs. Stay up to date with media trends and platform innovation, contributing new ideas to team best practices. What skills and experience do I need for this role? Prior experience in a retail, media or commercial role, preferably in a digital environment. Strong communication skills with the ability to manage internal and external relationships. Numerical confidence and attention to detail, especially in handling budgets and media performance data. Familiarity with digital marketing formats (e.g. display, paid social, PPC) preferred. Proficiency in Microsoft Excel and PowerPoint; knowledge of analytics tools (e.g. GA, Looker) is a plus. A self-starter mindset with curiosity and enthusiasm to develop retail media knowledge. What's in it for me? Access bespoke development programmes that have been designed and developed by our in house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our in house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.
Dec 09, 2025
Full time
Senior Retail Media Executive Cult Beauty Division THG Beauty Location UK, London Job Type Full-time About THG We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition. Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition. From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG. With us, you'll go further, faster. What are you waiting for? Life at THG Beauty We know that beauty isn't one-size-fits-all. Our portfolio of leading retailers and iconic beauty brands caters to everyone, everywhere, empowering customers all over the world to look and feel fantastic. By combining our portfolio of owned brands with a marketplace for over 1,300 third-party beauty brands through online retail sites LOOKFANTASTIC, Cult Beauty, and Dermstore, THG Beauty's ambition is to be the global digital partner of choice across the beauty industry, supporting the channel shift to online. THG Beauty's breadth of relationships is unique to the beauty market; it engages with brands as a retailer, a brand owner, and a product developer and manufacturer, making it the industry's digital strategic leader. Who is Cult Beauty? Well, we're a beauty-obsessed team who share a common goal - to become the most trusted beauty retailer in the world! We're all about intelligent beauty, from the way we pick our ever-lusted-after brands to how we talk to our exceptionally savvy customers. Our Cult Community values transparency and so do we. That's why we only sell the products that truly blow us away and publish every review on our site. To achieve this goal, we want to collaborate with individuals who have the same vision. As part of the Cult Beauty team, you'll be encouraged to share ideas and empowered to aim for the skies. We're a team so if we fail, we fail together and try again. We're not just here to sell the most unbelievably amazing beauty products in the world, we also want to challenge the definition of what 'beauty' is and use our platform to challenge the status quo - both in our industry and society. As a Senior Retail Media Executive , you'll: Support internal brand teams and Category Managers in identifying brand investment opportunities in media. Ensure media plans are aligned with broader commercial and trading objectives. Contribute to brand strategic planning and forecasting cycles with accurate media budget inputs. Support campaign briefing and execution including trafficking campaign assets and copy. Assist in the setup, monitoring and post-campaign analysis of both onsite and offsite media activity. Build brand relationships through effective communication and professionalism. Manage reporting tasks including sales, revenue and performance commentary for internal and external use. Work with internal Finance and Marketing teams to ensure media budgets are used effectively, tracking closed revenue where relevant. Participate in the creation of pitch decks and sales collateral, tailored to brand-specific needs. Stay up to date with media trends and platform innovation, contributing new ideas to team best practices. What skills and experience do I need for this role? Prior experience in a retail, media or commercial role, preferably in a digital environment. Strong communication skills with the ability to manage internal and external relationships. Numerical confidence and attention to detail, especially in handling budgets and media performance data. Familiarity with digital marketing formats (e.g. display, paid social, PPC) preferred. Proficiency in Microsoft Excel and PowerPoint; knowledge of analytics tools (e.g. GA, Looker) is a plus. A self-starter mindset with curiosity and enthusiasm to develop retail media knowledge. What's in it for me? Access bespoke development programmes that have been designed and developed by our in house L&D team. Continued development through our upskilling programme that is delivered in partnership with an industry leading training provider. Enhanced Leave 25 days annual leave plus bank holidays. Don't want to work on your birthday? We don't either! Enjoy your day off on us! Enhanced maternity and paternity pay, depending on length of service. Up to 10 days compassionate leave. Buy back up to 3 days each year. Access face to face and virtual appointments with our in house GP. Access our in house CBT therapist. Access our 247 Employee Assistance Programme (EAP) which is provided by Bupa. State of the art on site gym. Access to our on site physio. Other Perks Save up to 12% on the cost of personal tech through our salary sacrifice scheme. Subsidised bus pass from Manchester City Centre to our ICON office. Up to 50% staff discount on THG brands. On site staff shop. Access to on site barber. Know someone who would be perfect for THG? Refer them and get up to £1000 when they pass their probation. Anniversary gifts when you hit 5 and 10 years of service. THG is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability. THG is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community. Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG please contact one of our Talent team to discuss further.

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