About the job Operations & Business Manager Wanderlust Magazine Location: Central London, potential for Hybrid (open to flexible/part-time work) Reports to: Chief Operating Officer (COO) Salary: £35 - £48,000 (full-time pro rata) DOE Why Join Wanderlust ? Wanderlust , the UK's longest-running and leading travel magazine, is looking for a highly organised and proactive Operations & Business Manager to keep our dynamic company running smoothly as we scale in the UK and internationally. The role offers varied responsibilities and is perfect for someone who enjoys wearing multiple hats, thrives in being detail orientated, and has an astute, business mind. You'll work closely with the COO and senior leadership team to drive daily business operations, work closely with external suppliers, and support across logistics related activity. We welcome applicants from all professional backgrounds who bring strong organisational skills, commercial awareness, and a collaborative mindset. Key Responsibilities Business Operations & HR: Support day-to-day business operations and ensure smooth company processes. Manage staff onboarding, employment contracts, and HR-related matters. Oversee health and safety requirements. Support recruitment processes and team planning. Liaise with the IT team to ensure staff equipment is in place and technical issues are resolved promptly. Ensure the office is organised, well-stocked, and prepared for meetings, events, and staff activities. Coordinate office logistics and facilities as needed. Print Management & Distribution: Support the print production and smooth distribution of Wanderlust magazine and multiple bookazines and supplements throughout the year. Manage internal, client, and supplier deadlines and monitor delivery. Liaise with printers and distributors to ensure smooth print and distribution processes. Review costs and ensure price competitiveness. Events: Support the organisation of trade, consumer, and internal events. Managing logistics, suppliers, procurement, deliveries, and staff planning. Support at live events as required. Accounts & Financial Administration: Work closely with the accountants on cashflow management and supplier payments. Ensure costs and income are accurately recorded to support the preparation and review of management accounts. Lead procurement-related tasks and the review of legal documents. Editorial Operations & Planning: Manage invoicing, contracts and payments for freelance writers, photographers, contributors and external suppliers, ensuring accuracy, compliance and timely processing Act as the primary administrative liaison between the editorial team and finance, procurement and external partners Maintain clear records of freelance agreements, rates, usage rights and deliverables Coordinate practical arrangements for editorial events, conferences and industry participation, including registrations, travel logistics, accommodation and on site requirements Ensure smooth onboarding of new freelancers and contributors, including contracts, payment setup and systems access where required Potential additional scope to role - Marketing & Retail Operations: Support subscriber management, reporting, and marketing operations. Assist with the execution of subscription marketing campaigns, working closely with the wider team on creative and design elements. Support the UK and international retail strategy. Help drive efficient sales processes and growth of Wanderlust's international retail presence. About You: 7+ years business experience. Highly organised with strong attention to detail. Critically minded with a practical, problem-solving approach An interest in publishing and media and someone who understands the values of Wanderlust . Comfortable managing multiple responsibilities across different business functions. Confident working with senior stakeholders and cross-functional teams. Strong communication skills and ability to build effective working relationships. Analytically and commercially minded. Able to participate at in-person events, involving weekend and evenings. How to Apply To apply, please send: Your CV. A 30-second video pitch explaining why you are right for the role. Your salary expectations and ideal working pattern. Email applications via the button below.
Mar 03, 2026
Full time
About the job Operations & Business Manager Wanderlust Magazine Location: Central London, potential for Hybrid (open to flexible/part-time work) Reports to: Chief Operating Officer (COO) Salary: £35 - £48,000 (full-time pro rata) DOE Why Join Wanderlust ? Wanderlust , the UK's longest-running and leading travel magazine, is looking for a highly organised and proactive Operations & Business Manager to keep our dynamic company running smoothly as we scale in the UK and internationally. The role offers varied responsibilities and is perfect for someone who enjoys wearing multiple hats, thrives in being detail orientated, and has an astute, business mind. You'll work closely with the COO and senior leadership team to drive daily business operations, work closely with external suppliers, and support across logistics related activity. We welcome applicants from all professional backgrounds who bring strong organisational skills, commercial awareness, and a collaborative mindset. Key Responsibilities Business Operations & HR: Support day-to-day business operations and ensure smooth company processes. Manage staff onboarding, employment contracts, and HR-related matters. Oversee health and safety requirements. Support recruitment processes and team planning. Liaise with the IT team to ensure staff equipment is in place and technical issues are resolved promptly. Ensure the office is organised, well-stocked, and prepared for meetings, events, and staff activities. Coordinate office logistics and facilities as needed. Print Management & Distribution: Support the print production and smooth distribution of Wanderlust magazine and multiple bookazines and supplements throughout the year. Manage internal, client, and supplier deadlines and monitor delivery. Liaise with printers and distributors to ensure smooth print and distribution processes. Review costs and ensure price competitiveness. Events: Support the organisation of trade, consumer, and internal events. Managing logistics, suppliers, procurement, deliveries, and staff planning. Support at live events as required. Accounts & Financial Administration: Work closely with the accountants on cashflow management and supplier payments. Ensure costs and income are accurately recorded to support the preparation and review of management accounts. Lead procurement-related tasks and the review of legal documents. Editorial Operations & Planning: Manage invoicing, contracts and payments for freelance writers, photographers, contributors and external suppliers, ensuring accuracy, compliance and timely processing Act as the primary administrative liaison between the editorial team and finance, procurement and external partners Maintain clear records of freelance agreements, rates, usage rights and deliverables Coordinate practical arrangements for editorial events, conferences and industry participation, including registrations, travel logistics, accommodation and on site requirements Ensure smooth onboarding of new freelancers and contributors, including contracts, payment setup and systems access where required Potential additional scope to role - Marketing & Retail Operations: Support subscriber management, reporting, and marketing operations. Assist with the execution of subscription marketing campaigns, working closely with the wider team on creative and design elements. Support the UK and international retail strategy. Help drive efficient sales processes and growth of Wanderlust's international retail presence. About You: 7+ years business experience. Highly organised with strong attention to detail. Critically minded with a practical, problem-solving approach An interest in publishing and media and someone who understands the values of Wanderlust . Comfortable managing multiple responsibilities across different business functions. Confident working with senior stakeholders and cross-functional teams. Strong communication skills and ability to build effective working relationships. Analytically and commercially minded. Able to participate at in-person events, involving weekend and evenings. How to Apply To apply, please send: Your CV. A 30-second video pitch explaining why you are right for the role. Your salary expectations and ideal working pattern. Email applications via the button below.
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self propelled, generous, and genuine. People who love being part of a fast moving, fast thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission UiPath Supply Chain and Retail team (Peak) is looking for a Senior Director of Software Engineering to lead the development of ML first multi tenant products and agentic solutions. Our vision is to rethink and rearchitect manufacturing and retail business processes using data driven predictions, decision and intelligent automation. In this role, you will manage multi disciplinary engineer squads and engineering managers. You will collaborate with other members of our product and professional services team, including product managers, applied scientists and forward deployed scientists/engineers to build and deploy scalable solutions that transform and establish our commitment to deliver business impact to our customers. What you'll do at UiPath Team Management & Organizational Development Build, mentor, and scale a world class multidisciplinary engineering team of 75 engineers, applied scientists, fostering a culture of innovation, customer obsession, and technical excellence Collaborate effectively across multiple vertically aligned engineering teams (Product and Forward Deployed Engineers), product managers and solutions architects for successful development and adoption of the product and solutions that you manage. Partner closely with Forward Deployment Engineers, Solution Engineers, and Account Managers to understand customer challenges and translate them into scalable engineering solutions Work closely with the People and Talent team to attract, recruit and retain top talent fully aligned with Peak product vision Product & Technical Execution Oversee the end to end development lifecycle of agentic solutions, AI agents, and ML products in the domain of pricing and inventory management. Drive the adoption and effective use of leading agentic coding tools (e.g., Claude Code, Cursor, GitHub Copilot and similar AI development agents) across engineering squads to modernize workflows, boost productivity, and elevate code quality. Establish engineering best practices for AI model deployment as part of software, system reliability, and operational excellence while ensuring compliance with security, privacy, and regulatory standards Take lead on analyzing complex technical issues, technology choices and communicate them with the team and stakeholders in both written and verbal manner to drive consensus. Incubate new ideas and create a roadmap for your areas of focus. Accountable for the software deliverables to meet all requirements of quality, security scalability, extensibility and testability. Continuously improve engineering practices and dev inner loop in the team to increase quality, velocity, and productivity. What you'll bring to the team Proven track record (10+ years' experience) of architecting and hands on engineering world class commercial applications. Proven track record of architecting and developing ML or Agentic commercial products (not platform). Experienced architecting scalable multi tenant architecture on claud using container orchestration with vanilla or Kubernetes based solutions. Ability to work with a globally distributed team. Ability to work closely with customers to develop initial POC and convert POCs to Product when needed. Proficiency in at least one programming language and strong software fundamentals. Proficiency in at least one area of AI (Preferably in LLM/NLP or Classical ML). Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Mar 01, 2026
Full time
Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power. To make that happen, we need people who are curious, self propelled, generous, and genuine. People who love being part of a fast moving, fast thinking growth company. And people who care-about each other, about UiPath, and about our larger purpose. Could that be you? Your mission UiPath Supply Chain and Retail team (Peak) is looking for a Senior Director of Software Engineering to lead the development of ML first multi tenant products and agentic solutions. Our vision is to rethink and rearchitect manufacturing and retail business processes using data driven predictions, decision and intelligent automation. In this role, you will manage multi disciplinary engineer squads and engineering managers. You will collaborate with other members of our product and professional services team, including product managers, applied scientists and forward deployed scientists/engineers to build and deploy scalable solutions that transform and establish our commitment to deliver business impact to our customers. What you'll do at UiPath Team Management & Organizational Development Build, mentor, and scale a world class multidisciplinary engineering team of 75 engineers, applied scientists, fostering a culture of innovation, customer obsession, and technical excellence Collaborate effectively across multiple vertically aligned engineering teams (Product and Forward Deployed Engineers), product managers and solutions architects for successful development and adoption of the product and solutions that you manage. Partner closely with Forward Deployment Engineers, Solution Engineers, and Account Managers to understand customer challenges and translate them into scalable engineering solutions Work closely with the People and Talent team to attract, recruit and retain top talent fully aligned with Peak product vision Product & Technical Execution Oversee the end to end development lifecycle of agentic solutions, AI agents, and ML products in the domain of pricing and inventory management. Drive the adoption and effective use of leading agentic coding tools (e.g., Claude Code, Cursor, GitHub Copilot and similar AI development agents) across engineering squads to modernize workflows, boost productivity, and elevate code quality. Establish engineering best practices for AI model deployment as part of software, system reliability, and operational excellence while ensuring compliance with security, privacy, and regulatory standards Take lead on analyzing complex technical issues, technology choices and communicate them with the team and stakeholders in both written and verbal manner to drive consensus. Incubate new ideas and create a roadmap for your areas of focus. Accountable for the software deliverables to meet all requirements of quality, security scalability, extensibility and testability. Continuously improve engineering practices and dev inner loop in the team to increase quality, velocity, and productivity. What you'll bring to the team Proven track record (10+ years' experience) of architecting and hands on engineering world class commercial applications. Proven track record of architecting and developing ML or Agentic commercial products (not platform). Experienced architecting scalable multi tenant architecture on claud using container orchestration with vanilla or Kubernetes based solutions. Ability to work with a globally distributed team. Ability to work closely with customers to develop initial POC and convert POCs to Product when needed. Proficiency in at least one programming language and strong software fundamentals. Proficiency in at least one area of AI (Preferably in LLM/NLP or Classical ML). Maybe you don't tick all the boxes above-but still think you'd be great for the job? Go ahead, apply anyway. Please. Because we know that experience comes in all shapes and sizes-and passion can't be learned. Many of our roles allow for flexibility in when and where work gets done. Depending on the needs of the business and the role, the number of hybrid, office based, and remote workers will vary from team to team. Applications are assessed on a rolling basis and there is no fixed deadline for this requisition. The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected. We value a range of diverse backgrounds, experiences and ideas. We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, and expression, national origin, disability, neurodiversity, military and/or veteran status, or any other protected classes. Additionally, UiPath provides reasonable accommodations for candidates on request and respects applicants' privacy rights. To review these and other legal disclosures, visit our privacy policy.
Senior Social Media Manager Agency The Role This is an exciting opportunity to join a growing digital team in one of Manchesters fastest growing full-service agencies. You will be joining a small organic social media team that works with global brands across FMCG, retail and gaming. You will be mainly responsible for running 2 client retail accounts across Meta, TikTok and X, whilst working with ju click apply for full job details
Feb 28, 2026
Full time
Senior Social Media Manager Agency The Role This is an exciting opportunity to join a growing digital team in one of Manchesters fastest growing full-service agencies. You will be joining a small organic social media team that works with global brands across FMCG, retail and gaming. You will be mainly responsible for running 2 client retail accounts across Meta, TikTok and X, whilst working with ju click apply for full job details
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalates. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Application: 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Feb 28, 2026
Full time
HALOS is an advanced body camera and cloud software scaleup, working with some of the biggest names in security, services, and law enforcement. At HALO, we're passionate about safety and innovation, constantly staying ahead of threats and reducing risk. What sets HALOS apart is not just the cutting edge technology we develop but the culture we've nurtured. Our team embodies openness, transparency, and a "one team" spirit. We're a group of passionate individuals, all working on exciting and impactful projects. Here, you'll find an environment that fosters collaboration, creativity, and a shared sense of purpose. HALOS is seeking a senior Customer Success Manager (CSM) - Strategic Accounts to own adoption, utilisation, and commercial outcomes across our largest and most complex customers, including a major retailer and a large fast food (QSR) chain. This role is explicitly adoption and outcomes focused and commercially accountable. The Strategic CSM owns renewals and expansion (upsell) motions for their accounts, using utilisation, evidence creation, and demonstrated value as the foundation for commercial success. This is not a support role. Success is defined by measurable end user utilisation, consistent behavioural adoption, evidence based value, renewal retention, and thoughtful account growth. Key Responsibilities Drive End User Adoption & Utilisation (Primary Accountability) Own utilisation outcomes, not just customer satisfaction or activity. Execute against the HALOS utilisation framework: Assignment - devices correctly assigned, activated, and deployed Activity - meaningful, appropriate recording behaviour Consistency - normalised usage across shifts, roles, and locations Evidence - footage actively reviewed, bookmarked, shared, and operationalised Identify and remediate zero recording and low usage cohorts as leading indicators of churn risk. Establish realistic utilisation benchmarks based on workforce size, role type, and operating patterns. Strategic Account Ownership Serve as the primary post sale owner for strategic enterprise customers. Build strong relationships with executive sponsors and senior stakeholders, including Operations, Safety, Loss Prevention, HR, Legal, and Compliance. Translate customer objectives (safety, de escalation, incident reduction, accountability, training, liability mitigation) into clear, measurable HALOS outcomes. Lead structured Quarterly Business Reviews (QBRs) focused on utilisation, evidence creation, risk, and commercial outcomes. Change Management & Workforce Enablement Lead adoption and enablement strategies across large, distributed frontline workforces. Partner with customer leadership to: Position body worn cameras positively with employees Address cultural, regulatory, and privacy considerations (including UK specific requirements) Reinforce expected behaviours and operational usage norms Ensure customer administrators are equipped to actively manage adoption, not passively maintain the platform. Proactive Risk Management Identify early indicators of disengagement, misalignment, or adoption breakdown. Intervene early to correct course before issues escalates. Own customer health holistically - behavioural, operational, executive, and commercial. Commercial Ownership: Renewals & Expansion Own end to end renewal responsibility for assigned strategic accounts, including forecasting, renewal strategy, and execution. Own expansion and upsell motions, identifying opportunities grounded in proven adoption, utilisation, and value. Develop and present commercial proposals supported by utilisation data, evidence outcomes, and executive level ROI narratives. Partner with Sales leadership as appropriate, while retaining primary accountability for renewal and expansion outcomes. Ensure expansions are operationally ready and adoption led, avoiding unused or under utilised licences. Cross Functional Leadership Work closely with Enablement (workforce rollout and behavioural adoption), Support (ensuring break/fix is fully owned by Support without consuming CS capacity), and Product (structured feedback from enterprise scale, frontline use cases). Maintain clear ownership boundaries and minimise internal handoffs. Experience & Qualifications 8-10 years experience in Customer Success, Account Management, or related roles within B2B SaaS or hardware enabled SaaS Proven track record owning renewals and expansion, not merely supporting Sales led motions Experience managing large, complex, multi site enterprise customers Strong commercial acumen paired with adoption led success Comfortable operating at both executive and frontline operational levels Based in the Greater London area, with flexibility to travel as required What Success Looks Like High, consistent end user utilisation and evidence creation Strong renewal rates driven by demonstrated value Predictable, thoughtful expansion rooted in adoption Clear executive alignment and commercial credibility Customers who view HALOS as a strategic, commercial impacting partner Benefits Generous Annual Leave Allowance Competitive salary and commission/bonus package Learning and Development opportunities Private Health Insurance Cycle to work scheme Home & Tech scheme Regular company events and social initiatives The HALOS Hiring Process Application: 30 minute introductory meeting with the recruiting team 45 minute Interview with department hiring manager 30 minute meeting with wider department Offer! Diversity & Inclusion We're an Equal Opportunity Employer and embrace a diversity of backgrounds, cultures, and perspectives. We do not discriminate on the basis of race, colour, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law.
Head of Sales UK Location: Newcastle upon Tyne Salary: Competitive Contract: Permanent We are looking for two Head of Sales to join our UK commercial team, one will be focused on our Baby Speciality channels and the other will focus on Grocery. The Head of Sales will lead the end to end P&L, strategic and commercial agenda for the Baby Specialty or Grocery Channels in the UK, owning strategic relationships with major retail partners. You will be accountable for delivering revenue, profit (EBITDA), distribution growth & other brand-building objectives for Tommee Tippee, No1 Baby Brand in the UK across this channel. These roles combine strong customer relationship development & management, strategic channel leadership, category value growth, category management expertise, trade & performance marketing expertise online and offline, influencing cross-functionally internally and externally to create and drive long term profitable growth for your channel, whilst ensuring the brand continues to lead the market across the UK's most trusted retailers. Finally, as Mayborn becomes a digital first brand, experience of managing Omni plans and channels, activating brands digitally in the retail space is also required. What you will be doing: Channel Strategy Leadership Develop and own the long-term commercial strategy for the channel, ensuring alignment to overall business goals and brand positioning. Identify growth drivers, category trends, shopper insights and competitive dynamics to inform channel & individual customer plans. Build annual channel plans, including distribution targets, shopper activation calendars, pricing strategies and work with category to build optimized promotional frameworks. Customer & Account Management Lead for & support the team to build and maintain strategic relationships across a cross functional contact strategy. Leading the high level customer relationships. Oversee negotiation of annual joint business plans (JBPs), commercial terms, media partnerships and promotional programmes. Ensure excellence in forecasting, demand planning, and supply chain collaboration to deliver best-in-class availability and on-shelf execution. Support National Account Managers with strategic guidance, coaching, escalation, and development to gain the most growth from these accounts for the brand. Commercial Performance Own P&L performance for the channel, including revenue, margin, trade investment and ROI. Report weekly to the Regional MD performance for your channel creating monthly updates for the Monthly Business Unit Meetings Experience of Revenue Growth management in order to optimise channel pricing, category mix, promotional mechanics and investment strategy to maximise long term profitable growth. Lead through the team CPI negotiations & investment discussions to improve brand profitability in each retailer and across the channel as a whole Lead the team to proactively manage their forecast to drive forecast accuracy & improve forecasting bias working to optimize the process with demand planning Drive performance management through weekly business reviews and Monthly x functional performance meetings using Insights & KPI dashboards to inform and drive agile decision making. Brand & Category Expansion Lead Category Management & Champion category leadership with key retailers, leveraging data and insights to grow category value and strengthen brand authority. Partner with Marketing, Category & Innovation to shape NPD launch plans, in-store activation, online content and retail theatre. Work with Channel Shopper Marketing Manager to execute shopper budget across retailers to maximise ROI & ensure consistency of brand execution across every customer touchpoint, both in-store and online. Cross-Functional Collaboration Work closely with Marketing (Global & Local), Customer Services, Demand Planning, Finance and Digital teams to deliver integrated commercial plans. Provide retailer and channel insight into FUEL process via Category Channel leads to cross-functional teams to shape long-term brand strategy. Lead cross-functional readiness for key brand moments (NPD, seasonal peaks, campaigns). Leadership & Team Development Lead, mentor and develop a high-performing commercial team, building capability in account management, financial acumen, brand building and channel strategy. Foster a collaborative, customer & consumer centric obsession, results orientated culture that values ownership, accountability and operational excellence. Set clear annual & quarterly performance objectives and provide continuous feedback, support, and development opportunities. Build & develop Team development plans & commercial capability across the entire team ensuring all individuals have Individual Development plans and High Potential talent have clear succession plans Lead the team through the change management and organisational transformation journey, supporting developing commercial capabilities and processes to be best in class What skills and experiences you'll need to ace this job: Proven senior commercial leadership experience within branded FMCG or consumer goods, ideally in baby, beauty, health, or premium speciality categories. Commercial Acumen: Strong understanding of FMCG sales dynamics, retailer needs, and category management principles as well as strong analytical, negotiation & financial acumen (P&L ownership essential) as well as RGM experience or long-term revenue strategy planning / long term vision Customer Leadership: Proven ability to manage senior retail customer relationships and negotiate high-value deals in premium retail environments & brand building in high trust categories from Category Director to Senior buying team and across into supply chain and marketing Grocery - particularly Tesco Baby Speciality - Particularly Boots & John Lewis Team Leadership: Track record of leading, motivating, and developing account management teams /people Results Orientated: Driven and ambitious, with a bias for action, you will have a proven track record in delivering results. Strategic Thinking: Ability to translate strategy into action and drive execution with precision. Digital Expertise: Experience leading online sales & marketing plans / digital marketing or performance marketing through retailers dotcom sites & e comm accounts is useful Analytical & Data-Led: Skilled in performance analytics, forecasting, and using data to influence decisions. Collaborative Mindset: Comfortable working cross-functionally in fast-paced, matrixed organizations. Communication: Excellent written and oral communication as well as influencing & stakeholder manager Resilient & Entrepreneurial: Can-do attitude with the ability to thrive in dynamic and evolving environments. Consumer Obsession: Passion for parent-centric categories and premium consumer experience. Culture: Experience working in a change management environment, fast paced, entrepreneurial environment would be ideal If this sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at or James Davison at
Feb 28, 2026
Full time
Head of Sales UK Location: Newcastle upon Tyne Salary: Competitive Contract: Permanent We are looking for two Head of Sales to join our UK commercial team, one will be focused on our Baby Speciality channels and the other will focus on Grocery. The Head of Sales will lead the end to end P&L, strategic and commercial agenda for the Baby Specialty or Grocery Channels in the UK, owning strategic relationships with major retail partners. You will be accountable for delivering revenue, profit (EBITDA), distribution growth & other brand-building objectives for Tommee Tippee, No1 Baby Brand in the UK across this channel. These roles combine strong customer relationship development & management, strategic channel leadership, category value growth, category management expertise, trade & performance marketing expertise online and offline, influencing cross-functionally internally and externally to create and drive long term profitable growth for your channel, whilst ensuring the brand continues to lead the market across the UK's most trusted retailers. Finally, as Mayborn becomes a digital first brand, experience of managing Omni plans and channels, activating brands digitally in the retail space is also required. What you will be doing: Channel Strategy Leadership Develop and own the long-term commercial strategy for the channel, ensuring alignment to overall business goals and brand positioning. Identify growth drivers, category trends, shopper insights and competitive dynamics to inform channel & individual customer plans. Build annual channel plans, including distribution targets, shopper activation calendars, pricing strategies and work with category to build optimized promotional frameworks. Customer & Account Management Lead for & support the team to build and maintain strategic relationships across a cross functional contact strategy. Leading the high level customer relationships. Oversee negotiation of annual joint business plans (JBPs), commercial terms, media partnerships and promotional programmes. Ensure excellence in forecasting, demand planning, and supply chain collaboration to deliver best-in-class availability and on-shelf execution. Support National Account Managers with strategic guidance, coaching, escalation, and development to gain the most growth from these accounts for the brand. Commercial Performance Own P&L performance for the channel, including revenue, margin, trade investment and ROI. Report weekly to the Regional MD performance for your channel creating monthly updates for the Monthly Business Unit Meetings Experience of Revenue Growth management in order to optimise channel pricing, category mix, promotional mechanics and investment strategy to maximise long term profitable growth. Lead through the team CPI negotiations & investment discussions to improve brand profitability in each retailer and across the channel as a whole Lead the team to proactively manage their forecast to drive forecast accuracy & improve forecasting bias working to optimize the process with demand planning Drive performance management through weekly business reviews and Monthly x functional performance meetings using Insights & KPI dashboards to inform and drive agile decision making. Brand & Category Expansion Lead Category Management & Champion category leadership with key retailers, leveraging data and insights to grow category value and strengthen brand authority. Partner with Marketing, Category & Innovation to shape NPD launch plans, in-store activation, online content and retail theatre. Work with Channel Shopper Marketing Manager to execute shopper budget across retailers to maximise ROI & ensure consistency of brand execution across every customer touchpoint, both in-store and online. Cross-Functional Collaboration Work closely with Marketing (Global & Local), Customer Services, Demand Planning, Finance and Digital teams to deliver integrated commercial plans. Provide retailer and channel insight into FUEL process via Category Channel leads to cross-functional teams to shape long-term brand strategy. Lead cross-functional readiness for key brand moments (NPD, seasonal peaks, campaigns). Leadership & Team Development Lead, mentor and develop a high-performing commercial team, building capability in account management, financial acumen, brand building and channel strategy. Foster a collaborative, customer & consumer centric obsession, results orientated culture that values ownership, accountability and operational excellence. Set clear annual & quarterly performance objectives and provide continuous feedback, support, and development opportunities. Build & develop Team development plans & commercial capability across the entire team ensuring all individuals have Individual Development plans and High Potential talent have clear succession plans Lead the team through the change management and organisational transformation journey, supporting developing commercial capabilities and processes to be best in class What skills and experiences you'll need to ace this job: Proven senior commercial leadership experience within branded FMCG or consumer goods, ideally in baby, beauty, health, or premium speciality categories. Commercial Acumen: Strong understanding of FMCG sales dynamics, retailer needs, and category management principles as well as strong analytical, negotiation & financial acumen (P&L ownership essential) as well as RGM experience or long-term revenue strategy planning / long term vision Customer Leadership: Proven ability to manage senior retail customer relationships and negotiate high-value deals in premium retail environments & brand building in high trust categories from Category Director to Senior buying team and across into supply chain and marketing Grocery - particularly Tesco Baby Speciality - Particularly Boots & John Lewis Team Leadership: Track record of leading, motivating, and developing account management teams /people Results Orientated: Driven and ambitious, with a bias for action, you will have a proven track record in delivering results. Strategic Thinking: Ability to translate strategy into action and drive execution with precision. Digital Expertise: Experience leading online sales & marketing plans / digital marketing or performance marketing through retailers dotcom sites & e comm accounts is useful Analytical & Data-Led: Skilled in performance analytics, forecasting, and using data to influence decisions. Collaborative Mindset: Comfortable working cross-functionally in fast-paced, matrixed organizations. Communication: Excellent written and oral communication as well as influencing & stakeholder manager Resilient & Entrepreneurial: Can-do attitude with the ability to thrive in dynamic and evolving environments. Consumer Obsession: Passion for parent-centric categories and premium consumer experience. Culture: Experience working in a change management environment, fast paced, entrepreneurial environment would be ideal If this sounds like an exciting opportunity for you, please apply online. Any queries can be directed to Luke at or James Davison at
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We dont chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where youll be empowered to envision its most powerful applications, and to make them happen. About the team Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time. About the role As a Senior Manager within our Public Services team, youll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government. What youll be doing: Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. Developing and owning compelling proposals to grow our Public Sector portfolio. Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we are responsible. Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. Who we re looking for: You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. You have experience navigating and understanding large technical programmes either either for the Home Office or a similar high-profile government department. You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working (2 days in our Old Street office, London) If you dont feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - Please know we are open to conversations about part-time roles or condensed hours.
Feb 28, 2026
Full time
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Why Faculty? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we've worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here. We dont chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we're always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where youll be empowered to envision its most powerful applications, and to make them happen. About the team Our Government and Public Services business unit is committed to leveraging AI for the benefit of individual citizens and the public good. From our work informing strategic government decisions, to optimising our NHS, through to protecting children from harmful online content - we know that AI offers opportunities to drive improvements at every level of Government and we are proud to lead on some of the most impactful work happening in the sector. Because of the nature of the work we do with our customers in this space, you will need to hold an active UK Security Clearance (SC) and used that clearance on a Government project in the previous 12 months. You will be expected to work from our office and on site with these customers from time to time. About the role As a Senior Manager within our Public Services team, youll lead critical work for discerning and highly AI literate customers in the UK Government and for international partners. This is a fast paced and demanding role which, in addition to mission area context, requires programme delivery mastery and an ability to think thoughtfully and creatively about the role for AI in the core public services we utilise on a daily basis. You can expect to lead portfolios of work for our customers, which range from experimental applications of emerging technologies, to products that we progress through a complete development lifecycle and deploy for users in Government. What youll be doing: Managing the delivery of multiple, complex programmes of work for our Public Services clients including strategy, R&D, and product builds. Overseeing a portfolio of projects across multiple facets of the Public Services including the Home Office, Department for Education and others. Developing and owning compelling proposals to grow our Public Sector portfolio. Mentoring and developing team members, aligning their responsibilities with the critically important Public Services work for which we are responsible. Working strategically to deliver meaningful outcomes for public sector organisations rather than just focusing on outputs. Forming strong, trusted relationships with senior government customers and collaborating closely with other consulting partners where needed Advising clients on AI strategy and technical implementation, engaging confidently in technical discussions with directors. Supporting wider business efforts as a Senior Manager to ensure maximum strategic flexibility and commercial impact. Who we re looking for: You are an experienced Senior Manager with a strong background in managing complex, large-scale transformation programs. You bring proven experience in Public Services space, possibly from your time in Government, academia, or roles in industry. You have experience navigating and understanding large technical programmes either either for the Home Office or a similar high-profile government department. You have a demonstrable interest and understanding of AI and ML concepts and can think creatively about their application for a range of Public Sector challenges. You possess the technical nous to engage confidently with directors on engineering concepts and AI applications. You understand the commercial consulting delivery model, allowing you to focus immediately on account growth and project oversight. You possess the flexibility to support broader Senior Manager work and embrace an entrepreneurial approach to a highly visible portfolio. You thrive in ambiguous settings and demonstrate a structured approach to problem-solving and delivering high-quality, high-stakes projects. The Interview Process Talent Team Screen (30 minutes) Introduction to the team (60 minutes) Case Study Interview (60 minutes) Culture and Leadership Interview (60 minutes) Our Recruitment Ethos We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. Some of our standout benefits: Unlimited Annual Leave Policy Private healthcare and dental Enhanced parental leave Family-Friendly Flexibility & Flexible working Sanctus Coaching Hybrid Working (2 days in our Old Street office, London) If you dont feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please do apply or reach out to our Talent Acquisition team for a confidential chat - Please know we are open to conversations about part-time roles or condensed hours.
Operations Director - On Demand Printing Job Title: Operations Director - On Demand Printing Our client's mission is to offer exceptionally high quality and innovative printed products. To achieve that, they are involved in all aspects of the value chain from product design, development, IT and systems, manufacturing, wholesale and distribution, customer service, and retailing. Currently experiencing significant expansion, they are looking for a new senior manager through the appointment of a high calibre Operations Director. This pivotal role is to be responsible and accountable for the company's operational strategies, and to ensure their effective implementation. A collegiate business manager who helps execute long term and short term plans and directives by implementing judgment, vision, management, commercial acumen and leadership. Our client is not only looking for a technically orientated Operations Director, but one who also views the quality of the products they manufacture as central to their value proposition and can best use technology as an enabling tool. An Operations Director who can incorporate people and product considerations with improved technology to drive operational efficiencies and profitable growth. The Operations Director will take ownership across the IT Network, System ERP, CRM, factory production workflow, order management, API and EDI setup. You will oversee the whole value chain, joining the operational pieces together and co ordinating the work process to be more efficient and effective - from order input, to production, to fulfilment. Duties and Responsibilities Design and implement operational business strategies, plans and procedures Measure effectiveness and efficiency of operational processes, both internally and externally, finding ways to improve processes Ensure operational effectiveness of the company's production units, supporting and adding value, delivering & driving systems and production workflow enhancements Manage company.Net programmers/contractors, IT network support personnel & overseeing IT agencies including those that run e-commerce platforms Responsible for company ERP system (Access Supply chain) and ensuring fully utilised to maximum effect Motivate staff to meet or surpass organisational goals Foster a collaborative environment across diverse teams Skills / Attributes Required Highly self motivated, with the desire to succeed and add value Proven experience as an Operations Director or relevant role in On Demand Print Experience of managing IT programmers/teams, and technical agencies Understanding of business functions such as HR, Finance etc. Demonstrable competency in project management, strategic planning and budgeting Solid background of data analysis and performance/operation metrics Strong knowledge of IT/Business infrastructure and MS Office Outstanding organisational and leadership abilities Excellent written and interpersonal skills Exceptional aptitude in decision making and problem solving Strong experience with Production and understanding of everyday shop floor issues and limitations Logistics knowledge and experience of drop ship operations
Feb 28, 2026
Full time
Operations Director - On Demand Printing Job Title: Operations Director - On Demand Printing Our client's mission is to offer exceptionally high quality and innovative printed products. To achieve that, they are involved in all aspects of the value chain from product design, development, IT and systems, manufacturing, wholesale and distribution, customer service, and retailing. Currently experiencing significant expansion, they are looking for a new senior manager through the appointment of a high calibre Operations Director. This pivotal role is to be responsible and accountable for the company's operational strategies, and to ensure their effective implementation. A collegiate business manager who helps execute long term and short term plans and directives by implementing judgment, vision, management, commercial acumen and leadership. Our client is not only looking for a technically orientated Operations Director, but one who also views the quality of the products they manufacture as central to their value proposition and can best use technology as an enabling tool. An Operations Director who can incorporate people and product considerations with improved technology to drive operational efficiencies and profitable growth. The Operations Director will take ownership across the IT Network, System ERP, CRM, factory production workflow, order management, API and EDI setup. You will oversee the whole value chain, joining the operational pieces together and co ordinating the work process to be more efficient and effective - from order input, to production, to fulfilment. Duties and Responsibilities Design and implement operational business strategies, plans and procedures Measure effectiveness and efficiency of operational processes, both internally and externally, finding ways to improve processes Ensure operational effectiveness of the company's production units, supporting and adding value, delivering & driving systems and production workflow enhancements Manage company.Net programmers/contractors, IT network support personnel & overseeing IT agencies including those that run e-commerce platforms Responsible for company ERP system (Access Supply chain) and ensuring fully utilised to maximum effect Motivate staff to meet or surpass organisational goals Foster a collaborative environment across diverse teams Skills / Attributes Required Highly self motivated, with the desire to succeed and add value Proven experience as an Operations Director or relevant role in On Demand Print Experience of managing IT programmers/teams, and technical agencies Understanding of business functions such as HR, Finance etc. Demonstrable competency in project management, strategic planning and budgeting Solid background of data analysis and performance/operation metrics Strong knowledge of IT/Business infrastructure and MS Office Outstanding organisational and leadership abilities Excellent written and interpersonal skills Exceptional aptitude in decision making and problem solving Strong experience with Production and understanding of everyday shop floor issues and limitations Logistics knowledge and experience of drop ship operations
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Feb 27, 2026
Full time
Salary: Competitive + Annual Bonus + Car Allowance + Enhanced Pension Grade: GG13 Location: Hybrid- Cannock/London (This role s remit is UK wide). When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It's why we're looking for someone who's just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life. We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture. What we can offer you; Access to our company pension scheme Discounts on everything from groceries to well known retailers Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to 24 hour access to a virtual GP, 365 days a year, for you and family members in your household One paid days leave every year to volunteer and support your community Ongoing training and development opportunities, allowing you to reach your full potential What you'll be doing; The Business Development Lead will make a key contribution to Veolia's drive for a substantial share of the market. Through the creation of compelling value propositions that truly set us apart from our competition, you will secure profitable new business contracts across the Municipal Water market and with Water Companies. Contribute to cross-functional teams to enable the delivery of solutions, projects and targets. Work closely with a number of internal stakeholders from our Technical, Operational, PMO, Commercial, Financial, Legal and HR teams to co-design and put forward winning solutions. Provide timely reporting and insights to the Head of Development on key customer and market updates and changes. Input on resources required to ensure opportunities in the market are realised with maximum return on investment. Play an active role in internal market working groups, sharing market knowledge, opportunities and innovations in order to help cross-sell and improve customer communications. Create relationships with senior stakeholders within the customer base, so that Veolia can build continually growing partnerships focussing on innovation and driving ecological transformation. Lead the development and relationship on a selection of key accounts to drive organic growth of services provided. This is a customer-facing role with a good proportion of time spent in the field nurturing relations, winning work and promoting Veolia's services. Build and manage a healthy new business pipeline which will drive growth in key markets. To drive growth in market share by identifying new business leads/opportunities and developing successful solutions that meet customers needs, deliver value and provide a positive impact on the environment. Salesforce is our CRM system of choice and you will be expected to maximise on its functionality to manage interactions with existing and new customers in order to retain, expand and secure new business. Ensure strategic solutions are built in line with our Multifaceted Performance approach to drive Ecological Transformation. Build a future focussed strategy with the customer base to ensure healthy pipeline growth. Proactively network and build relationships with external groups within key growth markets. Work closely with the marketing leadership team to implement a prospect plan to communicate with key customers through digital and social media outlets. Continued engagement with internal stakeholders (General Managers, Contract Managers etc), ensuring proposals are deliverable and effects are known to the business. Ensure Corporate Governance is delivered in line with the Delegation of Authority. What we're looking for; - Experience of building a new business pipeline with customers. - Proven track record and business development experience selling waste/water/energy/FM contracts. - Developing proposals and winning tenders and bids. - Experience working in a large, matrix environment - Ability to develop business in line with a strategic plan. - Excellent communication and influencing skills, as well as stakeholder management. - Good level of commercial acumen and financial modelling. - Understanding of Veolia's offerings in water and energy. - Operational and Technical knowledge. What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive. If you are successful in securing a new role or promotion within the company, any offer to you may be subject to the acceptance of standardised terms and conditions. These new terms and conditions may differ from your current contract, if you have any questions about how this might affect you, please don't hesitate to contact your line manager or the HR team. Job Posting End Date: 24-12-2025 What's next? Apply today, so we can make a difference for generations to come. We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career. We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles. We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
Feb 27, 2026
Full time
Head of Business Platforms - Central Leeds (hybrid) - Up to 75K, Bonus, Private Healthcare. We're partnering with a highly successful, privately owned e-commerce, SaaS and distribution group to recruit a Head of Business Platforms / Senior Project Manager. This is a senior leadership opportunity to shape and evolve core digital platforms that power online trading, fulfilment and customer experience at scale. This is a business-critical role, reporting directly to the Managing Director and sitting on the Senior Leadership Team. The Opportunity You will be accountable for the performance, stability and strategic evolution of the company's core e-commerce and business platforms. Leading a multi-disciplinary team across project delivery, platform support and continuous improvement, you'll ensure technology enables growth without compromising customer experience or operational resilience. Acting as the key conduit between business and technology, you'll balance BAU support, optimisation and large-scale change - delivering at pace in a dynamic trading environment. Key Responsibilities Leadership & Delivery: Lead and develop a multi-disciplinary team (Project Managers, Product Owners, Systems & Support) Set clear objectives and delivery frameworks across BAU and project work Personally lead strategic initiatives while overseeing wider project portfolios Act as the senior escalation point for platform-related issues Own release, incident and problem management processes Platform & Commercial Ownership Drive ongoing optimisation of e-commerce platforms (performance, usability, conversion) Contribute to scalable platform roadmaps aligned to business growth Manage successful delivery of platform development to scope, time and risk controls Oversee supplier relationships and external development partners Provide technical and delivery leadership in client and stakeholder meetings Strategic Contribution Play a key role within the Senior Leadership Team Support budget and resource planning Improve and evolve platform delivery processes Encourage innovation, including adoption of emerging technologies such as AI Leadership & Stakeholder Management: You are a confident, delivery-focused technology leader who combines commercial awareness with technical credibility. Line management experience within e-commerce, platform or systems delivery environments Strong stakeholder engagement skills with the ability to influence senior decision-makers Experience resolving complex issues to protect business operations Technical & Platform Expertise: Strong understanding of e-commerce ecosystems and platform-based businesses Proven track record delivering projects both internally and to external clients Experience managing third-party suppliers and development partners Familiarity with project management and SDLC tools Interest in emerging technology trends including AI Commercial Acumen: Experience working with external clients on platform delivery and performance Budget and resource planning capability Commercially driven mindset with a focus on measurable outcomes Why Apply? You'll join a long-established, financially robust, high-growth Yorkshire-based group operating at significant scale across retail, e-commerce and SaaS platforms. The business processes millions of transactions annually and continues to invest heavily in technology, security and innovation. This is an opportunity to shape the future of a sophisticated e-commerce operation within a profitable, privately owned organisation that combines agility with scale. Benefits 25 days holiday + bank holidays Bonus Competitive salary Pension contributions Salary sacrifice schemes (Tech & Cycle to Work) Employee engagement events Free parking and EV charging Hybrid working options Apply now for immediate consideration for this Head of Business Platforms position or contact George Harvey at ITSS Recruitment for further details.
Overview We'reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. As a Product Sourcing Manager you will drive performance, ensuring the triangular team and suppliers perform at their best. Responsibilities Develop sourcing competencies across the team and drive engagement, retention and succession plans Set clear team objectives with structured performance reviews, feedback and management. New Business Development Collaborate with the management team in communicating and implementing priorities for the buying office Work directly with the triangular team in developing robust and lasting relationships to drive better/more informed decisions Drive the implementation of the vendor mapping within your footprint, through a combination of new supplier discovery activity, benchmarking and developing alternative suppliers Develop and maintain relationships with new and existing vendors to deliver the product development and margin plans, Contracting and Operational Delivery, ensuring project milestones are delivered on time and promoting cross functional collaboration between all functions Guarantee minimum standards and Kingfisher sustainability policy compliance Be accountable for the collection, completeness and quality of the data to support article and vendor set up and maintenance in the company systems and be the Kingfisher point person for the vendors; responsible for ensuring their compliance to our policies and processes, such as Brand and Packaging, Audit and Factory Assessment, Product and Supplier Development Manage forecasting & delivery of KPIs through structured monitoring, reporting, direction, challenge and support Qualifications Strong negotiation skills, including being able to think creatively Ability to thrive and make decisions in a fast paced environment Excellent communication and influencing skills with an ability to challenge the status quo and work collaboratively with a wide network Experience of managing projects and holding stakeholders to account Knowledge of manufacturing and product development process with additional exposure to retail/procurement How We Work How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at off site locations. On average, around 60% of your time will involve in person collaboration. We value the perspectives new team members bring and encourage you to apply - even if you don't meet 100% of the requirements. What We Offer What We Offer An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisherhere. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits. Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working with trust, pace and agility Be accountable Championing the plan to deliver results and growth Our employees know us best. We wouldn't be Kingfisher without them. So, we want to share what they think with you. Training & Development There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you. Conversations with senior leaders Resources and tools to help you grow Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing. Initiatives that measure development With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy. Find your path The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level. Why Kingfisher We're an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher? Application Process What to expect from our application process Step 1: Application Send in your application via our Kingfisher Careers website. Step 2: Review A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process. Step 3: Interview 1 You'll then have a telephone interview/one to one conversation with a recruiter. Step 4: Interview 2 As you progress, you'll be invited to attend a face to face or virtual interview. Step 5: Feedback Your recruiter will be in contact with feedback and, if successful, the details of your job offer! Interested? Great, apply now and help us to Power the Possible.
Feb 27, 2026
Full time
Overview We'reKingfisher, A team made up of over 74,000 passionate people who bring Kingfisher - and all our other brands: B&Q, Screwfix, Brico Depot, Castorama and Koctasto life. Guided by our purpose Better Homes. Better Lives. For Everyone. We believe a better world starts with better homes, and we work every day to make that a reality. Join us and help shape the future of home improvement. As a Product Sourcing Manager you will drive performance, ensuring the triangular team and suppliers perform at their best. Responsibilities Develop sourcing competencies across the team and drive engagement, retention and succession plans Set clear team objectives with structured performance reviews, feedback and management. New Business Development Collaborate with the management team in communicating and implementing priorities for the buying office Work directly with the triangular team in developing robust and lasting relationships to drive better/more informed decisions Drive the implementation of the vendor mapping within your footprint, through a combination of new supplier discovery activity, benchmarking and developing alternative suppliers Develop and maintain relationships with new and existing vendors to deliver the product development and margin plans, Contracting and Operational Delivery, ensuring project milestones are delivered on time and promoting cross functional collaboration between all functions Guarantee minimum standards and Kingfisher sustainability policy compliance Be accountable for the collection, completeness and quality of the data to support article and vendor set up and maintenance in the company systems and be the Kingfisher point person for the vendors; responsible for ensuring their compliance to our policies and processes, such as Brand and Packaging, Audit and Factory Assessment, Product and Supplier Development Manage forecasting & delivery of KPIs through structured monitoring, reporting, direction, challenge and support Qualifications Strong negotiation skills, including being able to think creatively Ability to thrive and make decisions in a fast paced environment Excellent communication and influencing skills with an ability to challenge the status quo and work collaboratively with a wide network Experience of managing projects and holding stakeholders to account Knowledge of manufacturing and product development process with additional exposure to retail/procurement How We Work How We Work We believe in flexibility and balance. Our hybrid model blends home working for focus with time spent connecting and collaborating - whether in our offices or at off site locations. On average, around 60% of your time will involve in person collaboration. We value the perspectives new team members bring and encourage you to apply - even if you don't meet 100% of the requirements. What We Offer What We Offer An inclusive environment where your potential is limited only by your imagination. We encourage new ideas, support experimentation, and strive to create a workplace where everyone can be their best self. Find out more about Diversity & Inclusion at Kingfisherhere. We also offer a competitive benefits package and plenty of opportunities to stretch and grow your career. Scroll down below to find out more about our benefits. Private Health Care Opportunity to receive up to family level cover with AXA. Join within three months of starting or at annual renewal in April. (This benefit is subject to Benefit In Kind taxation). Kingfisher Pension Scheme Immediate eligibility through auto enrolment. Contribute 8% to receive a max 14% from the Company. 25 Days' Holiday 25 days per annum plus bank holidays as stated in your contract (pro rated for part time colleagues). Staff Discount 20% discount at B&Q and Screwfix. Eligible after 3 months service. Kingfisher Share Incentive Plan (SIP) Share ownership in a tax efficient way. Save between £10 to £150 per month. Join at any time once three months service is reached. Life Assurance x4 Salary plus benefit equal to value of your Retirement Account (if an active member of KPS-MP) or x1 Salary if not active member. Bonus Competitive bonus scheme that aligns to work level of role. Kingfisher Share Save Save with the option to buy Kingfisher plc shares at the end of a 3 or 5 year period. Offered annually. Three months service is required at the annual invitation date, normally in October. Our Behaviours At Kingfisher, we are united by our 6 core behaviours Constantly improving our customer experience Acting with humanity and care Be curious Thriving on learning, thinking beyond the obvious Be inclusive Acting inclusively in diverse teams to achieve together Be agile Working with trust, pace and agility Be accountable Championing the plan to deliver results and growth Our employees know us best. We wouldn't be Kingfisher without them. So, we want to share what they think with you. Training & Development There are so many ways you can grow, learn, and develop here at Kingfisher. At whatever pace suits you. Conversations with senior leaders Resources and tools to help you grow Improving without instruments to help you learn is near impossible. That's why we make sure you have everything at your fingertips to find exactly what you need to keep growing. Initiatives that measure development With plans that ask you what you want to achieve and when you want to achieve them by, tracking progress and keeping development at the forefront of conversation is easy. Find your path The scale of group functions within Kingfisher is huge. That means you have the chance to build different career paths within multiple areas of the organisation. Sharing is caring We aren't selfish here at Kingfisher. Whatever your level of experience, you'll work with colleagues who are always welcoming and ready to share their knowledge whenever you need it. Reach for the stars So your ambitions are high? Good thing we have opportunities to find experiences in line with more senior roles and responsibilities. Here, you can evolve your career, no matter your level. Why Kingfisher We're an innovative, international retailer on a journey to actively make a difference. Always striving to take that next step. You can be part of the difference. From bottom to top you can progress in a collaborative environment. So, why not Kingfisher? Application Process What to expect from our application process Step 1: Application Send in your application via our Kingfisher Careers website. Step 2: Review A member of the Talent Acquisition team will then review your application let you know if you have progressed to the next stage of the process. Step 3: Interview 1 You'll then have a telephone interview/one to one conversation with a recruiter. Step 4: Interview 2 As you progress, you'll be invited to attend a face to face or virtual interview. Step 5: Feedback Your recruiter will be in contact with feedback and, if successful, the details of your job offer! Interested? Great, apply now and help us to Power the Possible.
KRG are working with an internationally recognised PR and communications agency is seeking an exceptional PR Account Manager or Senior Account Manager to join its London team. Operating at the forefront of luxury beauty , the agency represents some of the most powerful and prestigious brands in the global beauty industry, with offices in London, New York and Los Angeles, and an established presence in the Middle East. This is a rare opportunity for a commercially minded and creatively driven Account Manager with a strong, proven background in luxury beauty PR and influencer campaign management to take ownership of a high-profile client portfolio. The role sits at the intersection of traditional PR and influencer marketing , requiring equal strength across media relations and digital talent strategy. The Role As Account Manager, you will lead the day-to-day running of key luxury beauty accounts, delivering strategic counsel, driving brand visibility, and ensuring measurable business impact. You will work closely with senior leadership while mentoring junior team members, contributing to both client success and agency growth. This role requires someone deeply immersed in the luxury beauty landscape - from heritage skincare and fragrance houses to high-performance cosmetics and wellness innovators. A strong black book of beauty media and influencer contacts is essential. Key Responsibilities Lead the day-to-day management of an allocated portfolio of luxury beauty brands , delivering integrated PR and influencer strategies across print, digital and social. Own and manage PR calendars, launch strategies and always-on communications plans. Secure high-quality coverage across leading beauty, fashion and lifestyle media. Develop and execute organic influencer programmes spanning nano creators to KOLs, MUAs and celebrity talent, working closely with senior influencer specialists. Lead client meetings, provide strategic recommendations and deliver insightful performance updates. Conceptualise and execute creative mailers, partnerships, collaborations and premium UK press launch events (including budget and logistics management). Maintain and grow diverse press, influencer, MUA, KOL and celebrity databases, identifying emerging luxury talent. Own KPIs including coverage reporting, media analysis, YoY performance tracking and insight-led recommendations using platforms such as MMI and Tribe. Support senior leadership in mentoring junior team members and strengthening retailer and VIP relationships. About You 4+ years' experience within communications, with a strong focus on luxury beauty PR (agency experience highly preferred). Demonstrable success delivering results for premium or prestige beauty brands. Deep understanding of the evolving beauty media landscape across print, digital and social. Strong relationships with key beauty editors, freelance journalists, influencers and MUAs. Experience executing high-end events and premium brand activations. Commercially aware, KPI-driven and confident presenting to senior stakeholders. Highly organised, proactive and solutions-focused. A collaborative team player with strong written and verbal communication skills. Passionate about beauty, trends, culture and innovation within the luxury space. Why Join? Hybrid working model (4 days per week from a beautiful office). 25 days holiday plus your birthday off. Early finish at 1pm on Summer Fridays. Comprehensive health insurance. Competitive pension scheme. Full tech set-up provided. Access to training and professional development. The opportunity to work with globally recognised luxury beauty brands at the top of their category. If you are an ambitious luxury beauty PR specialist ready to take the next step in a globally connected agency environment, we would love to hear from you.
Feb 27, 2026
Full time
KRG are working with an internationally recognised PR and communications agency is seeking an exceptional PR Account Manager or Senior Account Manager to join its London team. Operating at the forefront of luxury beauty , the agency represents some of the most powerful and prestigious brands in the global beauty industry, with offices in London, New York and Los Angeles, and an established presence in the Middle East. This is a rare opportunity for a commercially minded and creatively driven Account Manager with a strong, proven background in luxury beauty PR and influencer campaign management to take ownership of a high-profile client portfolio. The role sits at the intersection of traditional PR and influencer marketing , requiring equal strength across media relations and digital talent strategy. The Role As Account Manager, you will lead the day-to-day running of key luxury beauty accounts, delivering strategic counsel, driving brand visibility, and ensuring measurable business impact. You will work closely with senior leadership while mentoring junior team members, contributing to both client success and agency growth. This role requires someone deeply immersed in the luxury beauty landscape - from heritage skincare and fragrance houses to high-performance cosmetics and wellness innovators. A strong black book of beauty media and influencer contacts is essential. Key Responsibilities Lead the day-to-day management of an allocated portfolio of luxury beauty brands , delivering integrated PR and influencer strategies across print, digital and social. Own and manage PR calendars, launch strategies and always-on communications plans. Secure high-quality coverage across leading beauty, fashion and lifestyle media. Develop and execute organic influencer programmes spanning nano creators to KOLs, MUAs and celebrity talent, working closely with senior influencer specialists. Lead client meetings, provide strategic recommendations and deliver insightful performance updates. Conceptualise and execute creative mailers, partnerships, collaborations and premium UK press launch events (including budget and logistics management). Maintain and grow diverse press, influencer, MUA, KOL and celebrity databases, identifying emerging luxury talent. Own KPIs including coverage reporting, media analysis, YoY performance tracking and insight-led recommendations using platforms such as MMI and Tribe. Support senior leadership in mentoring junior team members and strengthening retailer and VIP relationships. About You 4+ years' experience within communications, with a strong focus on luxury beauty PR (agency experience highly preferred). Demonstrable success delivering results for premium or prestige beauty brands. Deep understanding of the evolving beauty media landscape across print, digital and social. Strong relationships with key beauty editors, freelance journalists, influencers and MUAs. Experience executing high-end events and premium brand activations. Commercially aware, KPI-driven and confident presenting to senior stakeholders. Highly organised, proactive and solutions-focused. A collaborative team player with strong written and verbal communication skills. Passionate about beauty, trends, culture and innovation within the luxury space. Why Join? Hybrid working model (4 days per week from a beautiful office). 25 days holiday plus your birthday off. Early finish at 1pm on Summer Fridays. Comprehensive health insurance. Competitive pension scheme. Full tech set-up provided. Access to training and professional development. The opportunity to work with globally recognised luxury beauty brands at the top of their category. If you are an ambitious luxury beauty PR specialist ready to take the next step in a globally connected agency environment, we would love to hear from you.
Senior Consultant - Job Description The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem-solving abilities, maintaining an innovative and solution-orientated approach. Proactive and high-energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross-functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practiced each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.
Feb 27, 2026
Full time
Senior Consultant - Job Description The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem-solving abilities, maintaining an innovative and solution-orientated approach. Proactive and high-energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross-functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast-growing company with a well-defined mission and values that are actively practiced each day. Option to work remotely or in our London-based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work-life balance. Corporate away days, including team-building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.
Chartered Institute of Procurement and Supply (CIPS)
Location: Glasgow Hours per week: 40 Job Purpose The Category Manager will be responsible for the management of City Groups & (UK & Ireland) supplier relationships, this includes all PPM and reactive suppliers within a given customer contract. The Category Manager will be strategically minded and will support in the development and implementation of procurement strategies ensuring cost efficiency, quality and supplier reliability. The role involves managing supplier relationships, negotiating contracts and collaborating with internal stakeholders to meet City and our Client&'s objectives. You will work within the supplier management team working with the procurement operations team to drive supplier compliance and sourcing team to support the supplier management process. The role will also require a high level of collaboration with our store operations teams to ensure that the supplier management team are close to any emerging issues with the suppliers. You will create strong oversight and assurance processes and use data driven insight to give a view across your allocated suppliers. Once in place, you will use this to monitor any emerging issues and risks in relation to supplier performance, legal or regulatory compliance, due diligence, or financial control. A key requirement of the role will be drive City&'s supplier management improvement programme, owning supplier performance, communicating and embedding new governance in line with procurement best practice to enable the Group to consistently measure and manage supplier performance and risk according to the materiality of the relationship and the services delivered. This SRM approach, once established will set targets to deliver additional value from its relationships. Building partnerships that yield innovative solutions and continuous improvement. There may be a requirement to support Operations with Out of Hours support. Key Accountabilities Manage all supplier relationships and contract delivery for allocated suppliers Build strong engagement and trust with City's customers, responding promptly to client requests and using performance scorecards to demonstrate achievement of delivery targets and contractual compliance Support category strategy development. Create and oversee a regular supplier audit regime to assure City and its customers of suppliers and compliance regarding health and safety, and other key compliance aspects Work will customers to set annual budgets and ensure alignment within wider procurement team to deliver schedule of services in line with budget Act as an escalation point for all supplier related issues Exercise financial control by monitoring actual spend versus budget on a monthly basis, ensuring that any overruns are challenged and reported Work with finance team to resolve any supplier payment or accounting issues. Build strong relationships with store operations team Carry out in-store visits and deal directly with the senior client on all issues Work with wider procurement team and finance team to manage all budgets within target, optimising the best value and where possible the lowest cost, without compromising service (where required) Review management information to ensure delivery of customer KPI&'s/SLA&'s and statutory obligations meet or exceed requirements Escalation of PPM task closures and certification (for areas where we don't have a National Manager/Specialist) Create a standard reporting pack for all key supplier relationships, providing updates to the wider city team and customer where required. Support reactive job delivery and quote process with city field teams where there are issues across the supply chain or with specific suppliers. Lead regular monthly supplier service reviews with allocated suppliers. Investigate any supplier escalations, assessing the situation and ensuring remedial action plans are put in place and work with the wider procurement team to coordinate responses to the client. Communicate all material breaches or escalations head of supplier management and the Head of Procurement and Strategic Partnerships Ensure the effective implementation of escalation and critical incident management processes to protect service delivery. Lead and manage performance improvement plans within the allocated supply chain. Develop and promote a culture of behavioural safety within the team, ensuring effective reporting and investigation of any potential hazards or near misses, incidents, and accidents. Work in conjunction with the Sourcing Managers and the customer onboarding team to ensure effective contract mobilisation following contract award Actively promote supplier development in order to help identify and target efficiencies and innovative solutions that deliver more value to City and its customers. Work with the strategic supplier management lead to ensure full integration with performance management programs across all suppliers. Work with the wider business and FM support teams to identify opportunities and agree plans to deliver process improvement, efficiency, and best practice. Ensure alignment with the wider business and operational teams to embed a one city approach when dealing with suppliers Manage the overall delivery of objectives in accordance with the business strategy. Knowledge, Skills, and Abilities Knowledge 5 years experience of working within a procurement or supplier management environment. CIPS qualification or equivalent is desired A working knowledge of the maintenance service within the FM industry is preferrable, with previous working knowledge of a multi-site contracted environment being desirable. Knowledge of retail and hospitality or customer service industry, preferred, but not essential Skills Strong commercial and supplier management experience and capability Ability to collaborate with disparate teams Strategic and Procurement Process mindset Ability to build, nurture and grow relationships with suppliers and customers Credibility to deliver a successful SRM programme Strong analytical and problem-solving skills Ability to critically challenge Understanding of contracts and the key service deliverables within contracts Ability to build strong stakeholder relationships, influence and work with people at all levels across a diverse and complex business structure Excellent verbal and written communication skills to communicate persuasively and confidently at senior management level Ability to work comfortably in a fast-paced, changing and high-pressure environment Able to demonstrate a high level of strategic and commercial acumen. Experience Experience of delivering a supplier management programme in a large organisation Substantial supplier and contract management experience in a senior role Experience in supporting negotiation of significant supplier contracts Demonstrable experience in managing supplier relationships Experience in delivering change Excellent analytical skills and understanding of management information and the ability to evaluate and assess financial data to make informed decisions. Gravitas to build strong relationships with internal stakeholders, senior leaders, suppliers and customers Proven track record in educating stakeholders and gaining alignment to a supplier management framework Proven track record of managing supplier performance and resolving commercial and contractual issues Strong communication skills and ability to present confidently and credibly Experience in managing regional multi-site suppliers Strong PC literacy, with experience in extracting, collating, and presenting performance data Strong results focus, takes accountability for own performance and that of the team. Experience in managing financial budgets.
Feb 27, 2026
Full time
Location: Glasgow Hours per week: 40 Job Purpose The Category Manager will be responsible for the management of City Groups & (UK & Ireland) supplier relationships, this includes all PPM and reactive suppliers within a given customer contract. The Category Manager will be strategically minded and will support in the development and implementation of procurement strategies ensuring cost efficiency, quality and supplier reliability. The role involves managing supplier relationships, negotiating contracts and collaborating with internal stakeholders to meet City and our Client&'s objectives. You will work within the supplier management team working with the procurement operations team to drive supplier compliance and sourcing team to support the supplier management process. The role will also require a high level of collaboration with our store operations teams to ensure that the supplier management team are close to any emerging issues with the suppliers. You will create strong oversight and assurance processes and use data driven insight to give a view across your allocated suppliers. Once in place, you will use this to monitor any emerging issues and risks in relation to supplier performance, legal or regulatory compliance, due diligence, or financial control. A key requirement of the role will be drive City&'s supplier management improvement programme, owning supplier performance, communicating and embedding new governance in line with procurement best practice to enable the Group to consistently measure and manage supplier performance and risk according to the materiality of the relationship and the services delivered. This SRM approach, once established will set targets to deliver additional value from its relationships. Building partnerships that yield innovative solutions and continuous improvement. There may be a requirement to support Operations with Out of Hours support. Key Accountabilities Manage all supplier relationships and contract delivery for allocated suppliers Build strong engagement and trust with City's customers, responding promptly to client requests and using performance scorecards to demonstrate achievement of delivery targets and contractual compliance Support category strategy development. Create and oversee a regular supplier audit regime to assure City and its customers of suppliers and compliance regarding health and safety, and other key compliance aspects Work will customers to set annual budgets and ensure alignment within wider procurement team to deliver schedule of services in line with budget Act as an escalation point for all supplier related issues Exercise financial control by monitoring actual spend versus budget on a monthly basis, ensuring that any overruns are challenged and reported Work with finance team to resolve any supplier payment or accounting issues. Build strong relationships with store operations team Carry out in-store visits and deal directly with the senior client on all issues Work with wider procurement team and finance team to manage all budgets within target, optimising the best value and where possible the lowest cost, without compromising service (where required) Review management information to ensure delivery of customer KPI&'s/SLA&'s and statutory obligations meet or exceed requirements Escalation of PPM task closures and certification (for areas where we don't have a National Manager/Specialist) Create a standard reporting pack for all key supplier relationships, providing updates to the wider city team and customer where required. Support reactive job delivery and quote process with city field teams where there are issues across the supply chain or with specific suppliers. Lead regular monthly supplier service reviews with allocated suppliers. Investigate any supplier escalations, assessing the situation and ensuring remedial action plans are put in place and work with the wider procurement team to coordinate responses to the client. Communicate all material breaches or escalations head of supplier management and the Head of Procurement and Strategic Partnerships Ensure the effective implementation of escalation and critical incident management processes to protect service delivery. Lead and manage performance improvement plans within the allocated supply chain. Develop and promote a culture of behavioural safety within the team, ensuring effective reporting and investigation of any potential hazards or near misses, incidents, and accidents. Work in conjunction with the Sourcing Managers and the customer onboarding team to ensure effective contract mobilisation following contract award Actively promote supplier development in order to help identify and target efficiencies and innovative solutions that deliver more value to City and its customers. Work with the strategic supplier management lead to ensure full integration with performance management programs across all suppliers. Work with the wider business and FM support teams to identify opportunities and agree plans to deliver process improvement, efficiency, and best practice. Ensure alignment with the wider business and operational teams to embed a one city approach when dealing with suppliers Manage the overall delivery of objectives in accordance with the business strategy. Knowledge, Skills, and Abilities Knowledge 5 years experience of working within a procurement or supplier management environment. CIPS qualification or equivalent is desired A working knowledge of the maintenance service within the FM industry is preferrable, with previous working knowledge of a multi-site contracted environment being desirable. Knowledge of retail and hospitality or customer service industry, preferred, but not essential Skills Strong commercial and supplier management experience and capability Ability to collaborate with disparate teams Strategic and Procurement Process mindset Ability to build, nurture and grow relationships with suppliers and customers Credibility to deliver a successful SRM programme Strong analytical and problem-solving skills Ability to critically challenge Understanding of contracts and the key service deliverables within contracts Ability to build strong stakeholder relationships, influence and work with people at all levels across a diverse and complex business structure Excellent verbal and written communication skills to communicate persuasively and confidently at senior management level Ability to work comfortably in a fast-paced, changing and high-pressure environment Able to demonstrate a high level of strategic and commercial acumen. Experience Experience of delivering a supplier management programme in a large organisation Substantial supplier and contract management experience in a senior role Experience in supporting negotiation of significant supplier contracts Demonstrable experience in managing supplier relationships Experience in delivering change Excellent analytical skills and understanding of management information and the ability to evaluate and assess financial data to make informed decisions. Gravitas to build strong relationships with internal stakeholders, senior leaders, suppliers and customers Proven track record in educating stakeholders and gaining alignment to a supplier management framework Proven track record of managing supplier performance and resolving commercial and contractual issues Strong communication skills and ability to present confidently and credibly Experience in managing regional multi-site suppliers Strong PC literacy, with experience in extracting, collating, and presenting performance data Strong results focus, takes accountability for own performance and that of the team. Experience in managing financial budgets.
Select how often (in days) to receive an alert: Senior National Account Manager Amazon City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Are you passionate about relationship-building and nurturing business growth? As a Senior National Account Manager at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales - it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating - taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers. You will work on the front line of strategic execution and at the centre of product delivery within a FTSE100 Company. Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector - with 30% of sales over three years coming from new products - and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities. Your responsibilities As a Senior National Account Manager, you will: Achieve Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio Deliver Market Share growth by achieving account Digital Shelf & 4P targets (Product, Placement, Price & Promotion) Provide challenge within a Category Business Team from a ecommerce and Amazon perspective Develop multi-level relationships within the account Achievement of account sales and trade investment targets for allocated account In this role specifically, you will: Own the Amazon 1P3P ePOS 'formula' for our Intimate Wellness and Self-Care brands Own the Amazon 1P3P execution for these brands - incl. ASIN prioritisation, eventing strategy/execution, assortment, Pack / Price / PDP setup and terms negotiations. Own the total P&L of your portfolio, including accurate phasing/forecasting, Own the commercial relationship with our 3rd Party Amazon seller(s) - across all Reckitt brands Work jointly with the Consumer Engagement / Retail Media teams for maximum impact results and performance Lead and develop a team of talented multi-disciplinary individuals The experience we're looking for Educated to a high standard, with major account experience gained in FMCG sales, we want someone who has the hunger and desire to take our business to the next level. Hands-on eCommerce expertise driving sales and execution on Amazon or comparable large marketplaces A strategic thinker, you possess the confidence to effectively develop and deliver account strategy plan in an eCommerce environment (combining 4Ps with Digital Shelf/Media execution) The ability to build effective relationships both internally and externally will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques. Proven track record of P&L management, budget delivery and growth momentum Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative Confident and capable of operating at all levels An interest and passion for entrepreneurship is critical The skills for success Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
Feb 27, 2026
Full time
Select how often (in days) to receive an alert: Senior National Account Manager Amazon City: Slough We are Reckitt Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world. We are a global team united by this purpose. Join us in our fight to make access to the highest quality hygiene, wellness, and nourishment a right and not a privilege. Our Sales teams help to deliver Reckitt's purpose by building shared success with our customers, making access to the highest quality hygiene, wellness, and nourishment possible in-stores and online. Within Sales, we're focused on achieving outperformance across all of our channels, operating in highly competitive categories. This focus results in a dynamic, fast paced environment where cross functional teams are encouraged to collaborate to achieve success. We have around 10,000 sales people across the world, within market roles and ranging in areas like Field Sales, Key Accounts, Trade Marketing and Category Development. About the role Are you passionate about relationship-building and nurturing business growth? As a Senior National Account Manager at Reckitt, your strategic vision will energise our teams and amplify our customers' success. This role goes beyond traditional sales - it's about creating an impactful customer strategy, leading negotiations, and pioneering innovations that drive growth. Here, leadership means more than just managing; it's about inspiring and innovating - taking every opportunity to elevate our work and drive mutual growth with one of our largest national customers. You will work on the front line of strategic execution and at the centre of product delivery within a FTSE100 Company. Our brands are Number 1 or Number 2 brands in all their primary markets and we work with key retail players like Tesco, Boots, Asda and Sainsbury (amongst many others!). You will be able to say that you work for the most successful market innovator in the sector - with 30% of sales over three years coming from new products - and a company recognised for the strength of its commercial capabilities, offering numerous career opportunities. Your responsibilities As a Senior National Account Manager, you will: Achieve Net Revenue, Gross Margin & Net Working Capital targets for the account portfolio Deliver Market Share growth by achieving account Digital Shelf & 4P targets (Product, Placement, Price & Promotion) Provide challenge within a Category Business Team from a ecommerce and Amazon perspective Develop multi-level relationships within the account Achievement of account sales and trade investment targets for allocated account In this role specifically, you will: Own the Amazon 1P3P ePOS 'formula' for our Intimate Wellness and Self-Care brands Own the Amazon 1P3P execution for these brands - incl. ASIN prioritisation, eventing strategy/execution, assortment, Pack / Price / PDP setup and terms negotiations. Own the total P&L of your portfolio, including accurate phasing/forecasting, Own the commercial relationship with our 3rd Party Amazon seller(s) - across all Reckitt brands Work jointly with the Consumer Engagement / Retail Media teams for maximum impact results and performance Lead and develop a team of talented multi-disciplinary individuals The experience we're looking for Educated to a high standard, with major account experience gained in FMCG sales, we want someone who has the hunger and desire to take our business to the next level. Hands-on eCommerce expertise driving sales and execution on Amazon or comparable large marketplaces A strategic thinker, you possess the confidence to effectively develop and deliver account strategy plan in an eCommerce environment (combining 4Ps with Digital Shelf/Media execution) The ability to build effective relationships both internally and externally will be a key part to your success, so you must be able to demonstrate a range of influencing styles and techniques. Proven track record of P&L management, budget delivery and growth momentum Demonstrate financial and commercial acumen and strategic thinking, be analytical and creative Confident and capable of operating at all levels An interest and passion for entrepreneurship is critical The skills for success Key Account Management, Account Management, Ecommerce, Analysing sales and Ecommerce data, Field sales; Field sales management, Leadership skills, Consumer Insights; Shopper Insights; Customer Insights; Category Analysis, Collaboration and partnership skills; Influencing, Consultative Selling, Customer strategy; Channel strategy, Sales strategy development, Perform product planning, Business accumen; financial accumen, commercial accumen, Sales negotiation, P&L Management, Strategy Execution, Operational Excellence. What we offer With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way. We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally. We have a range of other benefits in line with the local market. Through our global share plans we offer the opportunity to save and share in Reckitt's potential future successes. For eligible roles, we also offer short-term incentives to recognise, appreciate and reward your work for delivering outstanding results. You will be rewarded in line with Reckitt's pay for performance philosophy. Equality We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience. Even if you don't meet every point on the job description, if this role and our company feels like a good fit for you, we still want to hear from you. All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.
An independent, family-run luxury goods retailer is seeking a talented marketing professional to take the helm of all marketing activity. Based in Colchester, this 'big little business' stocks iconic high profile brands including Gucci, Tudor, Rolex, Chopard and Messika and is entering an exciting growth phase. The Role You'll manage a dual focus: stewarding a major luxury brand's marketing within their governance framework, whilst enjoying creative freedom to develop innovative campaigns across the rest of the portfolio. This is a role that offers genuine influence and the chance to make a real mark. What You'll Do Own all B2B and B2C marketing activity Create compelling social media content and copy Execute governed brand campaigns alongside self-directed creative initiatives Support and execute high-profile events including exclusive client experiences Work with agencies for design and analytics support as needed Drive brand awareness and customer engagement Who You Are You have proven experience in luxury brand marketing, whether agency-side on premium accounts or in-house. You're proficient with social media tools, a strong copywriter, analytically minded, and genuinely passionate about luxury brands. You thrive in collaborative environments and are comfortable balancing framework requirements with creative freedom. This could suit either a rising talent with a few years' experience eager to grow and make their mark, or a seasoned marketer seeking part-time work (spread across five days) with genuine autonomy and impact. Why Join? 28 days holiday including bank holidays (rising after 2 years) Competitive salary and rewards A recognition culture that genuinely looks after its people Trust and autonomy - you'll have the freedom to deliver Zero staff turnover tells the story of this thriving culture Work with iconic luxury brands in a business punching above its weight Location Colchester Interested? Please send your CV and a brief covering letter detailing your luxury brand marketing experience to Emma Baylis at Select Recruitment.
Feb 27, 2026
Full time
An independent, family-run luxury goods retailer is seeking a talented marketing professional to take the helm of all marketing activity. Based in Colchester, this 'big little business' stocks iconic high profile brands including Gucci, Tudor, Rolex, Chopard and Messika and is entering an exciting growth phase. The Role You'll manage a dual focus: stewarding a major luxury brand's marketing within their governance framework, whilst enjoying creative freedom to develop innovative campaigns across the rest of the portfolio. This is a role that offers genuine influence and the chance to make a real mark. What You'll Do Own all B2B and B2C marketing activity Create compelling social media content and copy Execute governed brand campaigns alongside self-directed creative initiatives Support and execute high-profile events including exclusive client experiences Work with agencies for design and analytics support as needed Drive brand awareness and customer engagement Who You Are You have proven experience in luxury brand marketing, whether agency-side on premium accounts or in-house. You're proficient with social media tools, a strong copywriter, analytically minded, and genuinely passionate about luxury brands. You thrive in collaborative environments and are comfortable balancing framework requirements with creative freedom. This could suit either a rising talent with a few years' experience eager to grow and make their mark, or a seasoned marketer seeking part-time work (spread across five days) with genuine autonomy and impact. Why Join? 28 days holiday including bank holidays (rising after 2 years) Competitive salary and rewards A recognition culture that genuinely looks after its people Trust and autonomy - you'll have the freedom to deliver Zero staff turnover tells the story of this thriving culture Work with iconic luxury brands in a business punching above its weight Location Colchester Interested? Please send your CV and a brief covering letter detailing your luxury brand marketing experience to Emma Baylis at Select Recruitment.
Are you ready to shape the future of wealth management? Join J.P. Morgan Personal Investing and help deliver innovative, client-centric solutions that empower UK investors. As part of our Control Management team, you will thrive in a collaborative, technology-driven environment where your ideas translate into trusted outcomes. We offer unparalleled opportunities for career growth, skill development, and the chance to make a meaningful impact on our customers and the firm. As an Operations Control Manager (Vice President) within Personal Investing, you will partner across business, operations, legal, compliance, risk, audit, and technology to embed risk management into product delivery and daily operations. You will help maintain a strong, consistent control environment through joint accountability, ensuring operational risk is mitigated and our team culture remains inclusive and dynamic. Your work will directly support the firm's mission to deliver secure, innovative wealth solutions to our clients. Job responsibilities Lead the design and implementation of robust control frameworks that ensure compliance with regulatory requirements and internal policies, aligned to the Compliance and Operational Risk Evaluation (CORE) program. Cultivate and leverage strategic relationships with Personal Investing stakeholders to proactively identify risks across new and existing products and design effective mitigation strategies that support business objectives and regulatory expectations. Develop a deep understanding of Trading and Operations processes; systematically identify potential risks and embed efficient, scalable controls that enhance operational integrity and support delivery. Conduct comprehensive risk assessments for product development and change initiatives; ensure risks are identified, evaluated, and addressed through well designed preventative and detective controls. Monitor and evaluate the effectiveness of existing controls; recommend targeted improvements, automation opportunities, and sustainable remediation. Provide training and guidance on control processes, CORE practices, and risk culture; foster proactive ownership of operational risk across teams. Contribute across four CORE pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting. Support consistent, rigorous operational risk practices and control programs, including control committee reporting, risk mitigation plans, key risk indicators, control performance evaluations, and independent challenge. Review, analyze, and manage KRI/KPI and other program metrics to assess the health of the control environment and inform risk based decision making. Translate business processes into risk & control heatmaps and dashboards to facilitate prioritization and senior level discussions. Partner effectively with colleagues across business, operations management, legal, compliance, risk, audit, and technology control functions to maintain strong working loops and deliver outcomes. Required qualifications, capabilities, and skills Strong experience in Operational Risk Management gained within product management, controls, compliance, audit, wealth management, or a comparable environment in a large financial institution, regulator, consultancy, or retail investments manager. Demonstrated acumen for risk identification and assessment and for designing effective, sustainable control mechanisms across both existing businesses and new product initiatives. Strong understanding of wealth management products, regulations, and associated risks. Good knowledge of FCA requirements and regulatory expectations, including general investments, CASS, and Consumer Duty; familiarity with ISA and Pension regulations is highly desirable. Strong knowledge of the full trade lifecycle-from order initiation and execution through capture, confirmation, and settlement and experience working with trading systems and the operational processes/control requirements supporting trade management. Proven ability to articulate key risks within business processes and translate them into risk & control heatmaps and prioritized action plans. Experience partnering with business and other stakeholders to manage remediation of operational risk issues to closure. Excellent written and verbal communication skills, with the ability to influence senior stakeholders in a meaningful and actionable manner. Experience with process mapping and controls documentation; comfortable working in an agile, evolving environment. Effective time management and prioritization; detail oriented with high levels of accuracy and integrity. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Feb 27, 2026
Full time
Are you ready to shape the future of wealth management? Join J.P. Morgan Personal Investing and help deliver innovative, client-centric solutions that empower UK investors. As part of our Control Management team, you will thrive in a collaborative, technology-driven environment where your ideas translate into trusted outcomes. We offer unparalleled opportunities for career growth, skill development, and the chance to make a meaningful impact on our customers and the firm. As an Operations Control Manager (Vice President) within Personal Investing, you will partner across business, operations, legal, compliance, risk, audit, and technology to embed risk management into product delivery and daily operations. You will help maintain a strong, consistent control environment through joint accountability, ensuring operational risk is mitigated and our team culture remains inclusive and dynamic. Your work will directly support the firm's mission to deliver secure, innovative wealth solutions to our clients. Job responsibilities Lead the design and implementation of robust control frameworks that ensure compliance with regulatory requirements and internal policies, aligned to the Compliance and Operational Risk Evaluation (CORE) program. Cultivate and leverage strategic relationships with Personal Investing stakeholders to proactively identify risks across new and existing products and design effective mitigation strategies that support business objectives and regulatory expectations. Develop a deep understanding of Trading and Operations processes; systematically identify potential risks and embed efficient, scalable controls that enhance operational integrity and support delivery. Conduct comprehensive risk assessments for product development and change initiatives; ensure risks are identified, evaluated, and addressed through well designed preventative and detective controls. Monitor and evaluate the effectiveness of existing controls; recommend targeted improvements, automation opportunities, and sustainable remediation. Provide training and guidance on control processes, CORE practices, and risk culture; foster proactive ownership of operational risk across teams. Contribute across four CORE pillars: i) Control Design & Expertise; ii) Risks & Controls Identification/Assessment; iii) Issue Management; iv) Control Governance & Reporting. Support consistent, rigorous operational risk practices and control programs, including control committee reporting, risk mitigation plans, key risk indicators, control performance evaluations, and independent challenge. Review, analyze, and manage KRI/KPI and other program metrics to assess the health of the control environment and inform risk based decision making. Translate business processes into risk & control heatmaps and dashboards to facilitate prioritization and senior level discussions. Partner effectively with colleagues across business, operations management, legal, compliance, risk, audit, and technology control functions to maintain strong working loops and deliver outcomes. Required qualifications, capabilities, and skills Strong experience in Operational Risk Management gained within product management, controls, compliance, audit, wealth management, or a comparable environment in a large financial institution, regulator, consultancy, or retail investments manager. Demonstrated acumen for risk identification and assessment and for designing effective, sustainable control mechanisms across both existing businesses and new product initiatives. Strong understanding of wealth management products, regulations, and associated risks. Good knowledge of FCA requirements and regulatory expectations, including general investments, CASS, and Consumer Duty; familiarity with ISA and Pension regulations is highly desirable. Strong knowledge of the full trade lifecycle-from order initiation and execution through capture, confirmation, and settlement and experience working with trading systems and the operational processes/control requirements supporting trade management. Proven ability to articulate key risks within business processes and translate them into risk & control heatmaps and prioritized action plans. Experience partnering with business and other stakeholders to manage remediation of operational risk issues to closure. Excellent written and verbal communication skills, with the ability to influence senior stakeholders in a meaningful and actionable manner. Experience with process mapping and controls documentation; comfortable working in an agile, evolving environment. Effective time management and prioritization; detail oriented with high levels of accuracy and integrity. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Feb 27, 2026
Full time
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
Feb 27, 2026
Full time
We are looking for an SEO Account Director who will lead and ensure implementation of the client portfolio across all relevant platforms to the product/service, constantly delivering ROI. By utilising the latest 'best in class' technology and leveraging partnerships to drive excellence the SEO Account Director will put the client first reacting and adapting when required with a strategic mindset. Strategy and impeccable execution is key to the role, ensuring that clients benefit from the SEO service and have a clear and transparent view of the work carried out. Overall responsibility for client portfolio SEO relationship Overall responsibility for client portfolio retention Overall responsibility for client portfolio happiness, measured by NPS & CSAT. Maintain highest standards of SEO implementation and execution Continuously strive to produce the highest results for Visualsoft clients via SEO Coach, mentor and train other Visualsoft staff members to produce the highest quality SEO work for clients. Constantly strive to improve and maintain processes and procedure documents Be the go to within your client portfolio for all things SEO Identify and execute client training raising SEO understanding where required Maintain and increase efficiency of the execution and implementation of SEO across your client portfolio Develop the service offering to maintain best in class standard Responsible for commercial growth of the client portfolio using SEO Identify and assist with sales opportunities within your portfolio Handle and prepare sales documentation and sales pitches within your portfolio Lead, speak and engage at external events and conferences Maintain expert knowledge at the forefront of SEO. Stay up to date with emerging tech and trends Duties & responsibilities Client Portfolio Relationship Nurture and own the relationship of your portfolio of clients. Portfolio Retention By utilising your relationship with your portfolio ensure client retention is at an all time high and best in class. Maintain & Promote Highest Standards of SEO The execution of Visualsoft's services must be impeccable, this ensures all clients are serviced fully and efficiently, but also to the best of Visualsoft's ability at all times. Client Happiness Measured by Net Promoter Score (NPS), utilise your relationship and generation of results to ensure NPS is constantly high. Client Satisfaction Surveys (CSAT) will be conducted at all available touch points, as Senior SEO Account Director it is imperative that your client portfolio gives positive responses. When NPS or CSAT scores are not as desired, appropriate action must be taken leveraging your relationship and the work Visualsoft carries out. Strive for Client Results Continuously strive to produce the highest results for Visualsoft clients via SEO. Take full ownership and accountability for all results, implementing change where required to improve. Control & Own SEO Strategy Devise and own best in class SEO strategies of your portfolio of clients. Ensure positive and negative results are shared across the business with relevant key stakeholders to benefit other client portfolios. Implement industry leading strategies, even first to market where beneficial. Extensive proven experience either agency or client side specialising in SEO Extensive experience of SEO management Proven expertise in external SEO platforms and tools, analytics, forecasting and measurement Experience in building and executing SEO strategies, whether in-house or for clients Working to tight deadlines as a team and as an individual Client-facing experience at a senior level Client meeting experience and proven strategy presentation skills Analytical and data driven Desirable, but not essential Experience in ecommerce Experience in other digital media channels Google Data Studio Attribution Google Tag Manager Core competencies and personal attributes Confident in both written and spoken communication with the ability to present to, and engage, audiences Great organisation skills, accuracy and attention to detail Be able to work as part of a team as well as using own initiative 'Self-motivated' with an ability to demonstrate a can-do approach Demonstrate complete control of client portfolio with relationships that don't just enable strategy, they enable the clients success. Forward thinking to be in front of the industry, Alphas and Betas with AB/Testing, results to be shared and used to inform strategy improvements. Implement client plans that link back to business and marketing objectives. Ability to navigate complex account or business decisions that demonstrates a level of total autonomy when it comes to client business. Through the trusted relationship with clients, facilitate the conversation that mitigates any risk to client business. Clearly articulate next steps and follow through on suggestions. Ability to assimilate complex information and relay it to clients in an effective and understandable way that demonstrates complete control over their account whilst involving them in the decision making process. Ability navigate different ways of communication depending on client requirements and needs Proactive ownership of client financials and how that relates to VS commercials. Client Margin, Client Revenue, Client costs, Client Overheads, Direct ROI, Overall ROI, Cross Channel attribution, displayed cross channel collab Demonstrated that you are accountable for both client and teams performance, highlighting ways to enhance both and act on underperformance. Clearly communicate next steps on performance improvement to clients. Constant track record of displayed VS values and proven track record of enabling these throughout the team and company Help lead personal development suggestions with an idea of where you would like to develop further and acquire new skills. Suggest training to your line manager that may help you achieve these goals Competitive basic salary with great progression options Unlimited paid holidays - yes, that's not a typo! Hybrid working Medicash Cash Plan - covering everything from medical support, massages, optical, dental, a discounts platform, and extras like SkinVision and digital physiotherapy. Cash back up to £995 per year, completely paid for by us! Employee Assistance Programme - access to Vivup for mental health support, financial guidance, and wellbeing resources Great working environments; our Stockton on Tees and Manchester workspaces are also dog-friendly A high-performance MacBook VS Perks, have a monthly treat on us; from Amazon vouchers, PlayStation credits, ASOS, H&M to Just Eat, there's something for everyone! Free breakfast, fruit, hot and cold drinks and protein shakes Friday afternoon drinks to wind down for the weekend Pension scheme to help you save for the future Cycle to work scheme Discounts across our brands Regular team social events Training & development So if you think you've got what it takes to join one of the UK's leading eCommerce agencies, we'd love to hear from you. A little formality by applying, you implicitly consent to us processing your personal data for review for this vacancy only. Our Values We champion our clients We believe in every retailer's potential to succeed online and celebrate each milestone of their journey with them. We are one team We believe in the power of collaboration - within our teams and with our clients. Together, there's nothing we can't achieve. We create change The future of eCommerce is always evolving. Where others see uncertainty, we see an opportunity to lead. We care about what matters We are committed to making the world a little brighter and doing what's best for our people, our community, and our planet. Talent Hunter Referral Bounty - £250 Help us find the right talent to join our team, and get a handsome reward in return. It couldn't be easier - if you know someone that could be an ideal candidate, either refer them directly to us or simply ask them to include your details as the referer when they apply. If they land the job with us as a direct result of your referral, you get the bounty! Visualsoft is an equal opportunities employer committed to creating a diverse and inclusive environment where employees are valued for their skills, experiences, and unique perspective. We believe passionately that a diverse workforce is central to our success so we welcome applications from all sections of the community.
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Feb 26, 2026
Full time
TransUnion's Job Applicant Privacy Notice What We'll Bring: We Are TransUnion: TransUnion is a major credit reference agency, and we offer specialist services in fraud, identity and risk management, automated decisioning and demographics. We support organisations across a variety of sectors including finance, retail, telecommunications, utilities, gaming, government and insurance. What You'll Bring: We're looking for a VP Operations Risk Management & Controls - International to join our growing team. This is a senior strategic and operational leadership mandate within Global Operations, reporting directly to the SVP, International COO and partnering closely with leaders across all International regions. The VP, Operations Risk Management & Controls holds accountability for establishing, maturing, and assuring a best-in-class 1st Line Operations Control Framework spanning TransUnion's International Markets, including the UK & Europe, Brazil Canada, Latin America, Africa, India, Asia-Pacific and any emerging markets. As a trusted advisor to Global Operations and regional leadership teams, this role is responsible for maintaining the integrity, effectiveness, and resilience of operational risk management practices across multiple geographies, regulatory environments, and operational models. The VP provides enterprise visibility of operational risks, maps the end-to-end control ecosystem, ensures robust testing and monitoring, and drives continuous improvement across processes, data, and systems. This mandate integrates risk strategy, regulatory alignment, operational assurance, and data-driven insight to strengthen TransUnion's control posture, enable safe business growth, and protect customers, partners, and communities across International markets. The role champions a culture of proactive risk management, innovation in analytics, and disciplined governance across all regions. Day to Day You'll Be: Strategic Risk Leadership & Alignment Develop and deliver the International Operations Risk Management & Controls strategy across all International regions, aligning with global risk and operations standards. Mature and harmonise the 1st Line control environment across diverse geographies, ensuring consistency while accommodating regional regulatory nuances and market complexity. Serve as a strategic risk advisor to senior leaders across regions, using insights to identify emerging risks, operational vulnerabilities, and regulatory shifts. Maintain strong awareness of local, regional, and global risk drivers and evolving expectations. Operational Risk Management & 1st Line Assurance Govern the implementation of the 1st Line control framework across International Operations, including markets with varied scale, regulatory maturity, and operational footprints. Lead risk and control identification, process mapping, gap assessments, testing, monitoring, and continuous enhancement across all regional operations. Ensure adherence to internal standards, enterprise control frameworks, and local regulatory obligations across the International portfolio. Partner with global, regional, and local stakeholders to validate control effectiveness and ensure timely remediation. Data Analytics, Insights & Reporting Elevate control insights across International markets through business intelligence, automation, and AI-driven testing and validation. Develop comparative dashboards and analytics that highlight cross-regional trends, emerging risks, and best practice opportunities. Provide senior global and regional leadership with clear, actionable reporting on the state of the International control environment. Issue Management & Remediation Governance Govern remediation activities across geographically dispersed teams, ensuring consistent standards and sustainable solutions. Monitor, track, and challenge regional remediation plans while highlighting cross-regional themes and systemic root causes. Create visibility of issue trends across all International regions and embed a culture of early escalation and proactive prevention. Regulatory Alignment & External Assurance Readiness Ensure that International Operations are prepared for internal audit, regulatory examinations, and external assurance reviews, navigating differing regulatory frameworks across regions. Maintain documentation and evidence for all controls, accounting for variations in regional requirements. Promote regulatory discipline, transparency, and continuous learning across diverse countries and markets. People Leadership & Culture Lead and develop a high-performing International Operations Risk & Controls team that operates effectively across multiple geographies, cultures, and time zones. Foster a culture of accountability, curiosity, and continuous improvement across International Operations. Enhance risk capability and awareness globally through training, coaching, communication, and regional partnership. Promote TransUnion's mission, vision and values while enabling collaboration across international offices and teams. Essential Skills & Experience: Minimum 15 years of progressive experience in controls, operational risk, audit, quality assurance, or compliance, ideally across multi-region or multinational environments. Proven expertise operating in complex, regulated industries with diverse geographical footprints. Strong ability to interpret and align practices across different regulatory frameworks and operational models. Bachelor's degree required; advanced qualifications preferred. Demonstrated success driving consistent control uplift across multiple markets or business units. Exceptional communication skills with ability to influence senior stakeholders across countries and cultures. Strong organisational, leadership, and change management skills, particularly in geographically dispersed teams. Experience with analytics, automation, or digital tooling to modernise risk and control processes is highly desirable. Hybrid role requiring International travel and a minimum of two days per week in the Leeds office. Impact You'll Make: What's In It For you? At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with: 26 days' annual leave + bank holidays (increasing with service) Global paid wellness days off + a bonus day off to celebrate your birthday A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools Access to our diversity forums and communities so you can get involved in causes close to your heart TransUnion - a place to grow: If there's something on the list of essential / desirable skills that you can't quite tick off, don't let that put you off applying. We are open to exploring training and development opportunities for the right candidate to ensure you are successful. We know imposter syndrome is real, lets confront it so we can continue to grow and thrive together Flexibility at TU: We recognise that our people need the freedom to balance their day-to-day lives with their work. This is why we've set out to create inclusive and flexible policies and practices for you to accommodate all your responsibilities and needs: children, family and beyond. If the role is advertised as full time, don't let this stop you from applying. Let us know if you're looking for a part time or flexible working arrangement and we can discuss this with you. Additional support: At TransUnion, we're committed to fostering an inclusive and diverse workplace where all individual's talents and perspectives are valued. When you apply for a position with us, you're not just joining a team, you're becoming part of a community that celebrates differences and embraces equality. We understand that everyone has different needs, which is why we offer a range of reasonable adjustments to our recruitment process. Please let us know if you require any reasonable adjustments to help you through the application process or to attend an interview with us by contacting (url removed) Interview & Hiring Process: Most of our recruitment processes are virtual, so you'll get to know our hiring managers and teams over the phone and through video. If we need you to attend a physical in person interview your recruiter will inform you of this. We do not accept any unsolicited CV's from recruitment agencies. If you are a recruitment agency on our PSL our talent team will contact you directly should we require any assistance. Find out more about Life At TU UK: (url removed) (url removed)/ This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week. TransUnion Job Title VP, Risk Management
Senior Consultant - Retail Lending (Square4) The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem solving abilities, maintaining an innovative and solution orientated approach. Proactive and high energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast growing company with a well defined mission and values that are actively practiced each day. Option to work remotely or in our London based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work life balance. Corporate away days, including team building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.
Feb 25, 2026
Full time
Senior Consultant - Retail Lending (Square4) The Business Square 4 is a dynamic and ambitious firm that specialises in providing consulting and resourcing services. We provide tailored advisory support to regulated firms on all governance, risk and compliance related matters and temporary resource to support short term operational challenges. Our mission in supporting firms across a complex and challenging regulatory agenda is to provide an unrivalled level of interaction - service and expertise, helping to protect firms and allowing them to ultimately grow and thrive. At Square 4, we embody a spirit of innovation, dedication, and excellence in everything we do. We take pride in serving a diverse range of clients, spanning from various segments within the financial services industry such as Retail Banks, Consumer Credit, Life and Pensions, Wealth and Asset Managers, Private Equity, to Utilities and Telecommunications firms. We are a commercial business, but our purpose and values extend beyond top line. We want our business to be a force for good and are committed to making a difference for our people, our clients, and our communities. We are committed to making a difference for our people, our clients, and our communities and so with a name like Square 4, it was an easy decision to give 4% of our earnings back to charities yearly. Responsibilities The primarily responsibility of the Senior Consultant is to support in the delivery of advisory engagements to our clients. Additionally, the role entails contributing to 'take to market' initiatives and business development. Key aspects associated with the role include: Acting as an ambassador for Square 4 across the industry. Leading the development of bespoke solutions to enable our clients to meet their regulatory and operational obligations. Leading on the production of material and activities for all aspects of client delivery such as training, reports, presentations, business gap analysis, project planning, risk management, in-depth case reviews, time management in line with the project budget. Providing regulatory and conduct risk-focused subject matter expertise as required to support the delivery of our existing and prospective engagements. Supporting in business development activity by providing regulatory and industry insights, contributing to thought leadership content, participating in webinars and roundtables, engaging with stakeholders, supporting sales bids, delivering presentations, and other relevant tasks. Providing leadership to a team of consultants, including associate resources and supporting the advisory director's directives. Assisting in the recruitment of new team members. Actively participating in client account management, developing and fostering close relationships with key stakeholders. Working collaboratively across the business to support strategic initiatives, business planning, operations and other activities to support the ongoing growth of the business. You should relish the opportunity to take on immediate responsibility and gain a wide range of experience from day one as part of a fast-growing company. Core Values, Behaviours and Requirements You have, and can demonstrate, the following skills and attributes: Alignment with our core values: Entrepreneurial, Collaborative, Relationship Driven and Committed to Delivery Excellence. An outstanding work ethic combined with a desire for continuous learning and personal development. Exceptional multitasking skills, coupled with fantastic organisation and acute attention to detail. Strong analytical and gap analysis ability. A can-do attitude and an ability to "get things done" efficiently under tight deadlines, with the ability to prioritise and adapt accordingly. Creative problem solving abilities, maintaining an innovative and solution orientated approach. Proactive and high energy demeanour, coupled with confidence in your own ability and skillset. Outstanding professional communication skills - both written and oral. Proficient in communicating effectively and transparently with team members, actively listening to others' perspectives and providing constructive feedback when necessary. Demonstrated ability to collaborate seamlessly within cross functional teams, fostering a culture of trust, respect, and mutual support. Knowledge and a practical understanding of the UK financial services sector and FCA regulatory agenda. A comprehensive understanding of the regulatory and supervisory landscape. A thorough understanding of the 'nature' of consulting, with a strong ability to apply a consultancy mindset to everyday tasks (demonstrating conscientious consultancy principles). Company Benefits We provide the following benefits to our permanent employees: The opportunity to work in a fast growing company with a well defined mission and values that are actively practiced each day. Option to work remotely or in our London based office. Flexible working arrangements tailored to accommodate business requirements. Unlimited holiday to promote work life balance. Corporate away days, including team building activities. Opportunities to take part in volunteer days. Investment in personal development and support for career aspirations through provided funding for training and qualifications. Pension scheme. Private medical insurance provided by BUPA. If you're interested in exploring the next stage of your career with Square 4, we would be delighted to hear from you.
