Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join our team at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both organisations, supporting our mission to improve road safety and reduce harm on the UK's roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date:Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews:4th February 2026, in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across both the organisation and trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years' experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation We are the UK's largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 13, 2025
Full time
Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join our team at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both organisations, supporting our mission to improve road safety and reduce harm on the UK's roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date:Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews:4th February 2026, in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across both the organisation and trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years' experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About the Organisation We are the UK's largest independent grant funder of road safety initiatives. Through innovation, partnership, and evidence-based practice, we fund projects that save lives and reduce harm on UK roads. Our new strategy positions us as a visible, vocal and connected leader in the sector working with grantees, government, police and the public to achieve our vision of zero deaths and serious injuries on UK roads. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact? At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose . If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration . In this senior leadership role, you ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares. What you ll lead on Strategic Finance & Planning Lead the development of financial and commercial strategies that support WECHI s long-term vision. Oversee annual budgets, forecasts and business planning. Provide clear, insightful financial information to support Board and Executive decision-making. Financial Management & Reporting Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries). Manage the annual audit and maintain strong relationships with bankers, insurers and auditors. Ensure robust financial controls, policies and procedures across the organisation. Operational Performance & Growth Partner with operational teams to improve performance, efficiency and financial sustainability. Provide financial modelling and support for bids, business cases and new service development. Contribute to revenue growth, including development of commercial opportunities and private income streams. Governance, Risk & Compliance Act as Company Secretary, ensuring statutory and regulatory compliance. Strengthen organisational governance and risk management, including maintenance of risk registers. Ensure compliance with data protection, information governance and financial regulations. Corporate Services Leadership Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets. Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved. Oversee facilities management and represent WECHI as a Director for Hide Market Management. For a full description of duties, person specification, and benefits, please see the attached JD. This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration . If you think that's you,we d love to hear from you!
Dec 12, 2025
Full time
Do you want to make a real difference in the lives of older and vulnerable people in our community? Are you a strategic, values-driven leader looking to make an impact? At WECHI, our purpose is to support older people to remain living comfortably and independently in their own homes for as long as they choose . If you are passionate about applying your skills to a meaningful cause, the Head of Central Services role offers a unique opportunity to lead and make a difference, guided by our values of care, respect, integrity, and collaboration . In this senior leadership role, you ll work closely with the CEO, Management Board and management team to shape our financial strategy, strengthen governance, and ensure effective management of our people, data, IT and facilities functions. This is a fantastic opportunity to bring your expertise to an organisation with a big heart, a strong social purpose and a team that genuinely cares. What you ll lead on Strategic Finance & Planning Lead the development of financial and commercial strategies that support WECHI s long-term vision. Oversee annual budgets, forecasts and business planning. Provide clear, insightful financial information to support Board and Executive decision-making. Financial Management & Reporting Lead all financial reporting, including monthly reviews, cashflow management, quarterly management accounts, BVAs and year-end accounts (including subsidiaries). Manage the annual audit and maintain strong relationships with bankers, insurers and auditors. Ensure robust financial controls, policies and procedures across the organisation. Operational Performance & Growth Partner with operational teams to improve performance, efficiency and financial sustainability. Provide financial modelling and support for bids, business cases and new service development. Contribute to revenue growth, including development of commercial opportunities and private income streams. Governance, Risk & Compliance Act as Company Secretary, ensuring statutory and regulatory compliance. Strengthen organisational governance and risk management, including maintenance of risk registers. Ensure compliance with data protection, information governance and financial regulations. Corporate Services Leadership Manage the People Support Lead, providing line management and oversight, while working collaboratively to ensure HR compliance, develop people strategy, and coordinate on key operational matters including payroll and budgets. Lead IT oversight and the outsourced IT function, ensuring systems are maintained and improved. Oversee facilities management and represent WECHI as a Director for Hide Market Management. For a full description of duties, person specification, and benefits, please see the attached JD. This is an exciting opportunity for a Head of Central Services to shape the future of WECHI, make a lasting impact, and champion our values of care, respect, integrity, and collaboration . If you think that's you,we d love to hear from you!
Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join UKROEd at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both UKROEd and The Road Safety Trust , supporting our mission to improve road safety and reduce harm on the UK s roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews: 4th February 2026 , in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across UKROEd and The Road Safety Trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee NDORS-related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About UKROEd UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the police service. As the operating company of The Road Safety Trust, UKROEd supports the education of drivers who commit low-level traffic offences and contributes to a safer road network for all. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Dec 12, 2025
Full time
Financial Controller We are looking for an experienced and solutions-focused Financial Controller to join UKROEd at a pivotal time. This is an exciting opportunity to play a major role in ensuring robust financial management across both UKROEd and The Road Safety Trust , supporting our mission to improve road safety and reduce harm on the UK s roads. Position: Financial Controller Location: Manchester, Hybrid working, with a minimum of two days per week at Head Office Salary: Circa £70,000 (dependent on experience) Hours: Full time, 37.5 hours per week Contract: Permanent Closing Date: Sunday 11th January 2026 (We reserve the right to close this vacancy early if we receive sufficient applications.) Interviews: 4th February 2026 , in person, Manchester The Role As second-in-command to the Chief Finance Officer, the Financial Controller will oversee the collection, consolidation and analysis of financial data across UKROEd and The Road Safety Trust. This is a broad and hands-on leadership role, central to maintaining strong financial governance, ensuring statutory and regulatory compliance, and safeguarding organisational assets. You will lead the financial control environment, oversee key financial processes including payroll, procurement, budgeting and reporting, and drive continuous improvement in how financial information is produced, interpreted and used. As a trusted partner to senior leaders and trustees, you will support informed decision-making by providing accurate, timely and high-quality financial insights. Key Responsibilities Oversee financial operations, controls and compliance across both organisations Produce management accounts, financial reports and statutory returns Lead payroll, pensions, procurement and the purchase-to-pay cycle Manage assets, liabilities and financial risk registers Support budgeting, forecasting and financial strategy delivery Liaise with auditors, bankers, insurers and advisers Oversee NDORS-related billing and financial processes Provide leadership and guidance to the Finance Manager About You We are seeking a highly capable finance professional with strong technical expertise, exceptional attention to detail and a proactive approach to improving financial governance. You will bring the confidence to work with senior stakeholders, the experience to manage complex financial operations, and the integrity to uphold the highest standards of financial stewardship. Essential Experience & Knowledge At least 5 years experience managing financial operations. Hold a ACA, ACCA, CIMA or equivalent qualification. Degree in accounting, finance, business, economics or related field. Demonstrable experience as a Financial Controller. Strong understanding of management accounting principles. In-depth knowledge of budgeting, forecasting and financial analysis. Strong understanding of tax codes, laws and statutory reporting. Experience working with senior stakeholders and writing high-quality reports. Proficiency in accounting systems and advanced spreadsheet skills. Excellent interpersonal and communication skills. Highly organised, accurate and detail-oriented. Willingness to undertake NPPV Level 3 vetting. Desirable: Experience in policing, local authority or charity sector finance. Experience using Xero or similar accounting systems. To Apply Please submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. About UKROEd UKROEd Ltd is a private, not-for-profit company responsible for the delivery, management and administration of the National Driver Offender Retraining Scheme (NDORS) on behalf of the police service. As the operating company of The Road Safety Trust, UKROEd supports the education of drivers who commit low-level traffic offences and contributes to a safer road network for all. You may have experience in roles such as: Finance Manager, Financial Controller, Senior Finance Business Partner, Senor Financial Accountant, Head of Financial Accounts, Finance and Operations Manager, Head of Finance, Finance Director, etc . PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Director Of Governance, Risk And Regulatory Compliance Bournemouth £115,000 per annum Permanent ARM have an exciting opportunity for a Director Of Governance, Risk And Regulatory Compliance The role ensures the organisation operates with integrity, transparency and accountability, while meeting all regulatory, legal and ethical obligations. It provides strategic leadership for the Company Secretariat, legal services, and compliance assurance, and acts as a key advisor to the Executive and Group Boards. The Role: Oversee the development and implementation of governance frameworks, policies and standards that support effective decision-making and board assurance. Provide strategic leadership on regulatory engagement and compliance, acting as a key point of contact (alongside the Chief of Staff) for the RSH, FCA, Charities Commission and other regulatory bodies. Lead on internal and external policy development, ensuring alignment with legislative requirements and sector best practice. Lead on anti-bribery, anti-money laundering and financial crime prevention, ensuring robust frameworks and reporting mechanisms are in place. Prepare and present regular reports and updates to the Board, Committees and Executive Leadership Team across all areas of responsibility. Requirements: Previous experience working with Boards, Committees and Executive teams Managing large, multi-functional teams and complex budgets Leading cross-organisational assurance and risk initiatives Knowledge of UK housing sector and regulatory environment Company, charity and community benefit society law Risk management, internal controls and assurance frameworks Data protection, anti-bribery and financial crime legislation Political, social and economic factors affecting housing providers
Dec 12, 2025
Full time
Director Of Governance, Risk And Regulatory Compliance Bournemouth £115,000 per annum Permanent ARM have an exciting opportunity for a Director Of Governance, Risk And Regulatory Compliance The role ensures the organisation operates with integrity, transparency and accountability, while meeting all regulatory, legal and ethical obligations. It provides strategic leadership for the Company Secretariat, legal services, and compliance assurance, and acts as a key advisor to the Executive and Group Boards. The Role: Oversee the development and implementation of governance frameworks, policies and standards that support effective decision-making and board assurance. Provide strategic leadership on regulatory engagement and compliance, acting as a key point of contact (alongside the Chief of Staff) for the RSH, FCA, Charities Commission and other regulatory bodies. Lead on internal and external policy development, ensuring alignment with legislative requirements and sector best practice. Lead on anti-bribery, anti-money laundering and financial crime prevention, ensuring robust frameworks and reporting mechanisms are in place. Prepare and present regular reports and updates to the Board, Committees and Executive Leadership Team across all areas of responsibility. Requirements: Previous experience working with Boards, Committees and Executive teams Managing large, multi-functional teams and complex budgets Leading cross-organisational assurance and risk initiatives Knowledge of UK housing sector and regulatory environment Company, charity and community benefit society law Risk management, internal controls and assurance frameworks Data protection, anti-bribery and financial crime legislation Political, social and economic factors affecting housing providers
Product Director (Risk & Governance) Salary: 80,000 to 92,000 + bonus + exceptional benefits (civil service pension) + Hybrid (Stratford, London) Our client, a global online non-for-profit organisation that is committed to improving the lives of millions is hiring a critical position for a Product Director to ensure governance, compliance, efficient and ethical delivery of their diverse digital & non digital products. To be successful, you must have experience leading a multinational cross functional team, experience of product compliance & governance (Ofqual, UKVI, safeguarding, AI ethics, EDI) and strong capabilities in Agile & Waterfall methodologies. This is an exciting time to join the company, as they enter a new era of transformation leveraging modern AI technologies and continue to scale & grow at pace. Role & Responsibilities Lead cross-functional delivery teams to achieve customer-centric outcomes. Define and implement product delivery strategy aligned with business goals. Establish governance standards and ensure compliance with regulatory frameworks. Drive agile methodologies and continuous improvement across product teams. Manage stakeholder relationships and vendor performance. Oversee financial planning, cost control, and ROI measurement for product delivery. Integrate cybersecurity, data protection, and ethical standards into delivery processes. Essential Skills and Experience Industry experience within a large digital online organisation (preferably Ed-Tech, Non for Profit or Government but not essential) Strong experience in Product governance & compliance (Ofqual, UKVI, safeguarding, AI ethics, EDI) Experience within integrating cybersecurity and data protection standards. Proven experience in product delivery and governance, with strong knowledge of agile frameworks (e.g., Scrum). Expertise in budget management, vendor management, and ROI analysis. Strong leadership and stakeholder management skills. One stage interview, MS teams to start ASAP.
Dec 12, 2025
Full time
Product Director (Risk & Governance) Salary: 80,000 to 92,000 + bonus + exceptional benefits (civil service pension) + Hybrid (Stratford, London) Our client, a global online non-for-profit organisation that is committed to improving the lives of millions is hiring a critical position for a Product Director to ensure governance, compliance, efficient and ethical delivery of their diverse digital & non digital products. To be successful, you must have experience leading a multinational cross functional team, experience of product compliance & governance (Ofqual, UKVI, safeguarding, AI ethics, EDI) and strong capabilities in Agile & Waterfall methodologies. This is an exciting time to join the company, as they enter a new era of transformation leveraging modern AI technologies and continue to scale & grow at pace. Role & Responsibilities Lead cross-functional delivery teams to achieve customer-centric outcomes. Define and implement product delivery strategy aligned with business goals. Establish governance standards and ensure compliance with regulatory frameworks. Drive agile methodologies and continuous improvement across product teams. Manage stakeholder relationships and vendor performance. Oversee financial planning, cost control, and ROI measurement for product delivery. Integrate cybersecurity, data protection, and ethical standards into delivery processes. Essential Skills and Experience Industry experience within a large digital online organisation (preferably Ed-Tech, Non for Profit or Government but not essential) Strong experience in Product governance & compliance (Ofqual, UKVI, safeguarding, AI ethics, EDI) Experience within integrating cybersecurity and data protection standards. Proven experience in product delivery and governance, with strong knowledge of agile frameworks (e.g., Scrum). Expertise in budget management, vendor management, and ROI analysis. Strong leadership and stakeholder management skills. One stage interview, MS teams to start ASAP.
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
Dec 12, 2025
Full time
About the role Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting regulatory and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce.2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re-engineering. Formulate and propose data-backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency.3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re-engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re-engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy.4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high-risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed.5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change.6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI-driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data-driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer-facing or operations environment, ideally within a regulated or tech-enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable.Behaviours & Approach Customer-Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action-Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data-Informed: Uses evidence and insights to guide decision-making and team management, proactively seeking opportunities for data-driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development-oriented environment. Detail-Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast-paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and
Programme Director - FinTech Transformation (Product-Led Delivery) Overview We are looking for a Programme Director to lead a major transformation programme within a high-growth FinTech environment. This is a senior, strategic role that requires deep expertise in product-centric delivery, complex multi-stream programme leadership, and operating within regulated financial services. You will be responsible for shaping and executing a transformation roadmap that spans product, technology, operations, compliance, and commercial functions, ensuring that modern digital financial products are delivered safely, efficiently, and in line with organisational ambitions. Key Responsibilities Strategic Programme Leadership Define and own the end-to-end programme vision, ensuring alignment with business strategy and the broader product roadmap. Translate strategic goals into actionable delivery plans across multiple workstreams. Product-Driven Delivery Partner closely with Product leadership to integrate new capabilities, features, and enhancements into the programme design. Ensure seamless delivery, adoption, and operational readiness across cross-functional teams. Governance & Executive Engagement Establish and maintain strong programme governance frameworks. Act as the primary interface between C-suite stakeholders, product teams, delivery leads, and external partners. End-to-End Delivery Oversight Lead multi-disciplinary teams across technology, product, operations, and commercial. Track progress, manage dependencies, control budgets, and ensure delivery excellence across all workstream. Risk, Compliance & Change Leadership Identify risks early and implement effective mitigation strategies. Drive organisational change, ensuring alignment with regulatory, operational, and security requirements. Leadership & Culture Building Inspire high-performing teams, enabling collaboration across technical and non-technical groups. Foster a culture of accountability, transparency, and continuous improvement. Essential Experience Proven background as a Programme Director or senior transformation leader within FinTech, payments, digital banking, or financial services. Strong experience in product management or product-aligned delivery, ideally in digital financial products, payments, or SaaS platforms. Exceptional leadership style with strong influencing, communication, and relationship-building skills. Desirable Experience Exposure to Agile at scale , modern delivery frameworks, and hybrid programme environments. Understanding of cloud architectures, API-driven platforms, and financial data security standards.
Dec 12, 2025
Full time
Programme Director - FinTech Transformation (Product-Led Delivery) Overview We are looking for a Programme Director to lead a major transformation programme within a high-growth FinTech environment. This is a senior, strategic role that requires deep expertise in product-centric delivery, complex multi-stream programme leadership, and operating within regulated financial services. You will be responsible for shaping and executing a transformation roadmap that spans product, technology, operations, compliance, and commercial functions, ensuring that modern digital financial products are delivered safely, efficiently, and in line with organisational ambitions. Key Responsibilities Strategic Programme Leadership Define and own the end-to-end programme vision, ensuring alignment with business strategy and the broader product roadmap. Translate strategic goals into actionable delivery plans across multiple workstreams. Product-Driven Delivery Partner closely with Product leadership to integrate new capabilities, features, and enhancements into the programme design. Ensure seamless delivery, adoption, and operational readiness across cross-functional teams. Governance & Executive Engagement Establish and maintain strong programme governance frameworks. Act as the primary interface between C-suite stakeholders, product teams, delivery leads, and external partners. End-to-End Delivery Oversight Lead multi-disciplinary teams across technology, product, operations, and commercial. Track progress, manage dependencies, control budgets, and ensure delivery excellence across all workstream. Risk, Compliance & Change Leadership Identify risks early and implement effective mitigation strategies. Drive organisational change, ensuring alignment with regulatory, operational, and security requirements. Leadership & Culture Building Inspire high-performing teams, enabling collaboration across technical and non-technical groups. Foster a culture of accountability, transparency, and continuous improvement. Essential Experience Proven background as a Programme Director or senior transformation leader within FinTech, payments, digital banking, or financial services. Strong experience in product management or product-aligned delivery, ideally in digital financial products, payments, or SaaS platforms. Exceptional leadership style with strong influencing, communication, and relationship-building skills. Desirable Experience Exposure to Agile at scale , modern delivery frameworks, and hybrid programme environments. Understanding of cloud architectures, API-driven platforms, and financial data security standards.
Risk Function Overview Credit Risk will be part of the broader Risk Function for BPL, covering all "Second Line of Defence" Principal Risk Management activities including (but not limited to) Credit Risk, Operational Risk, Treasury & Liquidity Risk, Financial Crime, and Regulatory Compliance. Purpose of the role We are seeking an experienced and visionary Head of Credit and Financial Risk to lead risk management in a dynamic Payments FinTech environment. This role is pivotal in shaping the governance, processes, and adoption of the Barclays Enterprise Risk Management Framework for NewCo. The successful candidate will bring extensive experience in Risk Management, ideally from a FinTech Payments institution, a deep understanding of the payments acceptance business, and the ability to set the Risk strategy and drive change at the highest levels of the organisation. Accountabilities Strategy and Innovation Lead the design and setup of the Credit Risk team, working with the Chief Risk Officer to define and monitor adoption of BPL's Risk Appetite framework in the context of Barclays ERMF Provide strategic input to function-wide initiatives and instill a strong risk oversight culture across the business. Manage and consult on strategic projects that impact the Risk function or broader organisation. Operational Leadership Oversee all Credit Risk processes for a high-volume payments/acquiring business, ensuring operational excellence and supporting new business opportunities. Lead and develop the team, embedding a performance culture aligned with business values. Provide expert advice to senior management and committees, influencing decisions across functions. Risk Oversight and Management Make independent credit decisions on new business requests, evaluating risk profiles and recommending appropriate credit terms. Monitor portfolio performance, identify emerging risks, and implement action plans for troubled lending in collaboration with relevant teams. Ensure compliance with regulations and internal policies, including timely escalation of risks and appetite breaches. Stakeholder Management Build strong relationships across the business and with internal and external stakeholders, including sales and coverage teams, regulators and industry groups. Represent the function in senior-level negotiations and influence strategic decisions. About Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield, please visit Purpose of the role To assess and approve/decline credit applications based on established credit policies, risk appetite, and regulatory requirement and analysing financial information, evaluating creditworthiness, and recommending credit terms and conditions to ensure responsible lending practices. Accountabilities Analysis of new payment applications, financial statements, credit reports, and other relevant documents to assess the borrower's creditworthiness and repayment capacity. Monitoring the performance of approved payment facilities , identifying potential risks and early warning signs of delinquency. Evaluation of the risk profile of each application considering factors like industry trends, borrower financials, collateral, and market conditions. Provision of independent credit decisions on payment applications, adhering to established credit policies, risk parameters, and regulatory requirements. Development and implementation of appropriate course of action for troubled lending , including workout plans, restructuring, or collections. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Dec 12, 2025
Full time
Risk Function Overview Credit Risk will be part of the broader Risk Function for BPL, covering all "Second Line of Defence" Principal Risk Management activities including (but not limited to) Credit Risk, Operational Risk, Treasury & Liquidity Risk, Financial Crime, and Regulatory Compliance. Purpose of the role We are seeking an experienced and visionary Head of Credit and Financial Risk to lead risk management in a dynamic Payments FinTech environment. This role is pivotal in shaping the governance, processes, and adoption of the Barclays Enterprise Risk Management Framework for NewCo. The successful candidate will bring extensive experience in Risk Management, ideally from a FinTech Payments institution, a deep understanding of the payments acceptance business, and the ability to set the Risk strategy and drive change at the highest levels of the organisation. Accountabilities Strategy and Innovation Lead the design and setup of the Credit Risk team, working with the Chief Risk Officer to define and monitor adoption of BPL's Risk Appetite framework in the context of Barclays ERMF Provide strategic input to function-wide initiatives and instill a strong risk oversight culture across the business. Manage and consult on strategic projects that impact the Risk function or broader organisation. Operational Leadership Oversee all Credit Risk processes for a high-volume payments/acquiring business, ensuring operational excellence and supporting new business opportunities. Lead and develop the team, embedding a performance culture aligned with business values. Provide expert advice to senior management and committees, influencing decisions across functions. Risk Oversight and Management Make independent credit decisions on new business requests, evaluating risk profiles and recommending appropriate credit terms. Monitor portfolio performance, identify emerging risks, and implement action plans for troubled lending in collaboration with relevant teams. Ensure compliance with regulations and internal policies, including timely escalation of risks and appetite breaches. Stakeholder Management Build strong relationships across the business and with internal and external stakeholders, including sales and coverage teams, regulators and industry groups. Represent the function in senior-level negotiations and influence strategic decisions. About Barclays' payments acceptance business provides critical infrastructure to the UK economy, processing billions of pounds of payments annually for both small businesses and domestic and international corporate clients. In April 2025, we announced a long-term partnership with Brookfield Asset Management to grow and transform the payments acceptance business by broadening the range of services offered, enhancing the experience for both existing and prospective clients. Leveraging extensive client relationships and deep experience of UK payments, we will create an environment of continuous innovation - activated by Brookfield's global private equity expertise in payments, technology, operational transformation and corporate carve-outs - to ensure the business is strategically positioned for long-term growth. Barclays will invest approximately £400m in the new business, the majority of which will be incurred during the first three years. Performance-linked incentives will drive greater alignment between the partners, underpinning the long-term commitment to the transformation. Barclays and Brookfield will work to create a standalone entity over time, continuing to use the Barclaycard Payments (BPL) brand and acting as the sole payments acceptance services provider to Barclays' clients for a minimum of ten years. For more information on our partnership with Brookfield, please visit Purpose of the role To assess and approve/decline credit applications based on established credit policies, risk appetite, and regulatory requirement and analysing financial information, evaluating creditworthiness, and recommending credit terms and conditions to ensure responsible lending practices. Accountabilities Analysis of new payment applications, financial statements, credit reports, and other relevant documents to assess the borrower's creditworthiness and repayment capacity. Monitoring the performance of approved payment facilities , identifying potential risks and early warning signs of delinquency. Evaluation of the risk profile of each application considering factors like industry trends, borrower financials, collateral, and market conditions. Provision of independent credit decisions on payment applications, adhering to established credit policies, risk parameters, and regulatory requirements. Development and implementation of appropriate course of action for troubled lending , including workout plans, restructuring, or collections. Director Expectations To manage a business function, providing significant input to function wide strategic initiatives. Contribute to and influence policy and procedures for the function and plan, manage and consult on multiple complex and critical strategic projects, which may be business wide They manage the direction of a large team or sub-function, leading other people managers and embedding a performance culture aligned to the values of the business. Or for an individual contributor, they lead organisation wide projects and act as deep technical expert and thought leader, identifying new ways of working and collaborating cross functionally. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives. Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function. Escalates breaches of policies / procedure appropriately. Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence. Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate. Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives. Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives. Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations. Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area. Negotiate with and influence stakeholders at a senior level both internally and externally. Act as principal contact point for key clients and counterparts in other functions/ businesses divisions. Mandated as a spokesperson for the function and business division. All Senior Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave.
Shift4 Europe (formerly Finaro)
Tower Hamlets, London
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually forhundreds ofthousands of businesses in virtuallyevery industry. For more information, visit . Reporting to the Managing Director, Enterprise Compliance, the General Manager, UK Entity will lead the strategic development and operational execution of Shift4 Payments UK Ltd. This senior role oversees Risk & Compliance, Finance, and Operations, ensuring adherence to UK regulatory requirements, group policies, and business objectives. The ideal candidate brings deep experience in the UK payments ecosystem, strong leadership capabilities, and a proven track record working with regulators, scaling operations, and managing cross-functional teams in a regulated environment. Responsibilities: Develop the UK-based business, and oversee key functional areas including: Financial Control, and Operations Establish strategic relationships to deliver the overall business goals: Oversee daily operations and ensure service delivery excellence: Ensure robust operational and reconciliation processes are established and adhered to for all fund transfer, settlement, and other high-risk activities. Leverage thorough knowledge of Card Schemes, Regulators (FCA, PRA & others as appropriate), correspondents, to ensure compliance and to provide effective liaison. Achieve quarterly and annual performance targets with defined resources. Ensure adherence to annual budgets, particularly from cost management perspective. Execute on strategic key corporate planning issues. Communicate effectively with the wider Shift4 Payments UK Ltd team and keep them informed of business activities, potential threats, opportunities and recommended actions. Ensuring compliance with UK regulatory requirements. Monitor outsourced service within the Shift4 Group and ensure SLAs are being met. Ensure Governance, Regulatory Compliance, and Capability Building: Implement and ensure ongoing compliance with Consumer Duty requirements as per the Financial Services and Markets Act (2000) FSMA. Identify potential changes and impact to the business and communicate these to the wider Shift4 management team and executive board. Set functional performance goals and lead programs to build organisational capabilities. Support operational goals tied to Shift 4 long-term goals. Develop a well-rounded, capable senior management team to provide the platform for ongoing growth. Ensure local compliance with the Group's Policies and Procedures. Provide periodic reports to the Managing Director, Enterprise Compliance and Executive Board on the implementation of the compliance monitoring program for UK operations. Responsibility for management of the Shift4 systems and controls in the UK. Responsibility for the allocation of all the institution prescribed responsibilities. Responsibility for the institution performance of its obligations under Internal Governance. Required Experience: Proven senior leadership experience within a UK regulated financial institution (e.g. PSP, EMI, or former bank). Minimum of 10+ years of experience in a senior leadership role. Deep understanding of UK payments regulations, FCA supervisory frameworks, and card scheme requirements (Visa/Mastercard). Prior experience working directly with regulators and representing an entity in regulated board-level or supervisory meetings. Strong operational background, with ability to oversee compliance, risk, and finance functions. Experience managing cross-functional teams in a matrixed, global organisation. Demonstrated success in scaling or supporting business growth in a fintech or financial services environment. Core Competencies Strong leadership and people development skills. Strategic thinking with an entrepreneurial mindset. Excellent communication and stakeholder management abilities (internal and external). High degree of personal accountability and decision-making autonomy. Strong influencing and negotiation skills. Education & Credentials Bachelor's degree in business administration, Banking, Finance, or related field. PSD2 or SMF (Senior Management Function) approved. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Create a Job Alert Interested in building your career at Shift4? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you located in the UK? Select Do you require a work permit Visa to work in the UK? Select Are you located close enough to London to commute to the office? Select What are your salary expectations? Do you have experience working at a UK-regulated financial institution? Select Are you PSD2 or SMF approved? Select By checking this box, I agree to allow Shift4 to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Dec 12, 2025
Full time
Shift4 (NYSE: FOUR) is boldly redefining commerce by simplifying complex payments ecosystems across the world.As the leader in commerce-enabling technology, Shift4 powers billions of transactions annually forhundreds ofthousands of businesses in virtuallyevery industry. For more information, visit . Reporting to the Managing Director, Enterprise Compliance, the General Manager, UK Entity will lead the strategic development and operational execution of Shift4 Payments UK Ltd. This senior role oversees Risk & Compliance, Finance, and Operations, ensuring adherence to UK regulatory requirements, group policies, and business objectives. The ideal candidate brings deep experience in the UK payments ecosystem, strong leadership capabilities, and a proven track record working with regulators, scaling operations, and managing cross-functional teams in a regulated environment. Responsibilities: Develop the UK-based business, and oversee key functional areas including: Financial Control, and Operations Establish strategic relationships to deliver the overall business goals: Oversee daily operations and ensure service delivery excellence: Ensure robust operational and reconciliation processes are established and adhered to for all fund transfer, settlement, and other high-risk activities. Leverage thorough knowledge of Card Schemes, Regulators (FCA, PRA & others as appropriate), correspondents, to ensure compliance and to provide effective liaison. Achieve quarterly and annual performance targets with defined resources. Ensure adherence to annual budgets, particularly from cost management perspective. Execute on strategic key corporate planning issues. Communicate effectively with the wider Shift4 Payments UK Ltd team and keep them informed of business activities, potential threats, opportunities and recommended actions. Ensuring compliance with UK regulatory requirements. Monitor outsourced service within the Shift4 Group and ensure SLAs are being met. Ensure Governance, Regulatory Compliance, and Capability Building: Implement and ensure ongoing compliance with Consumer Duty requirements as per the Financial Services and Markets Act (2000) FSMA. Identify potential changes and impact to the business and communicate these to the wider Shift4 management team and executive board. Set functional performance goals and lead programs to build organisational capabilities. Support operational goals tied to Shift 4 long-term goals. Develop a well-rounded, capable senior management team to provide the platform for ongoing growth. Ensure local compliance with the Group's Policies and Procedures. Provide periodic reports to the Managing Director, Enterprise Compliance and Executive Board on the implementation of the compliance monitoring program for UK operations. Responsibility for management of the Shift4 systems and controls in the UK. Responsibility for the allocation of all the institution prescribed responsibilities. Responsibility for the institution performance of its obligations under Internal Governance. Required Experience: Proven senior leadership experience within a UK regulated financial institution (e.g. PSP, EMI, or former bank). Minimum of 10+ years of experience in a senior leadership role. Deep understanding of UK payments regulations, FCA supervisory frameworks, and card scheme requirements (Visa/Mastercard). Prior experience working directly with regulators and representing an entity in regulated board-level or supervisory meetings. Strong operational background, with ability to oversee compliance, risk, and finance functions. Experience managing cross-functional teams in a matrixed, global organisation. Demonstrated success in scaling or supporting business growth in a fintech or financial services environment. Core Competencies Strong leadership and people development skills. Strategic thinking with an entrepreneurial mindset. Excellent communication and stakeholder management abilities (internal and external). High degree of personal accountability and decision-making autonomy. Strong influencing and negotiation skills. Education & Credentials Bachelor's degree in business administration, Banking, Finance, or related field. PSD2 or SMF (Senior Management Function) approved. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Create a Job Alert Interested in building your career at Shift4? Get future opportunities sent straight to your email. Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Are you located in the UK? Select Do you require a work permit Visa to work in the UK? Select Are you located close enough to London to commute to the office? Select What are your salary expectations? Do you have experience working at a UK-regulated financial institution? Select Are you PSD2 or SMF approved? Select By checking this box, I agree to allow Shift4 to retain my data for future opportunities for employment for up to 730 days after the conclusion of consideration of my current application for employment.
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. Overview Role overview: Reporting to the Group Company Secretary, we are seeking a Director of Governance - UK Bank to lead a dedicated team responsible for the effective operation of the Starling Bank Limited board and executive risk committee framework. This role ensures compliance with PRA and FCA requirements and promotes high standards of corporate governance. You will be passionate about corporate governance, continuously seeking improvement, and thrive in a dynamic and fast-paced environment. This is a senior position working closely with board members and senior leadership. You will lead by example and demonstrate an unwavering commitment to excellence. As a skilled communicator, you will play a critical role in shaping and executing the Bank's corporate governance strategy, also supporting the broader Group Company Secretariat strategy. Strong regulated financial services and/or banking experience is essential. Key Responsibilities Leading and developing a high-performance corporate governance team of four, with one direct report (Senior Assistant Company Secretary - UK Bank). Working with the Group Company Secretary and Deputy Company Secretary to provide high-quality company secretariat support to the Starling Bank Board. Leading company secretariat support for the Starling Bank Board Risk Committee, preparing agendas, collating, reviewing and distributing papers, preparing high-quality minutes, and maintaining timely information flows with senior management. Supporting annual effectiveness reviews of board and executive level risk committees, ensuring continuous improvement in governance standards. Monitoring and advising on corporate governance trends, emerging regulatory developments and industry best practice. Contributing to the production of the Group Annual Report and Accounts from a Bank perspective. Qualifications A qualified chartered secretary (ACG, FCG or equivalent) with proven senior level governance experience. Minimum 5 years' experience in regulated financial services. UK banking experience is preferred but not essential. Experience Deep knowledge of UK corporate governance standards, company law and UK regulatory frameworks (FCA, PRA, SMCR etc). Proven track record of engaging with board members and senior executives in a strategic governance role, designing and refining corporate governance processes, and maintaining their alignment to strategy and business operating models. Strong leadership skills with experience in building and managing governance teams. Excellent minute-taking skills with the ability to write clear, accurate and concise minutes in short order, balancing different stakeholder perspectives. Exceptional communication, influencing, and stakeholder management skills with the ability to operate at the highest levels of an organisation. Proven ability to work in a fast paced or high growth environment. Skills and Competencies Strong organisational skills, with the ability to manage multiple priorities and deadlines. Excellent attention to detail, with an unwavering commitment to accuracy and maintaining high standards of record-keeping. Sound judgement and discretion in handling sensitive and confidential information. Key Behaviours Proactive and solution-oriented, with a focus on continuous improvement. Collaborative, able to build strong relationships across diverse teams. Resilient and adaptable to changing priorities and regulatory environments. Comfortable working in a small team where the focus is on delivery and execution excellence. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 12, 2025
Full time
Hello, we're Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We're a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We're a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,500 people across our London, Southampton, Cardiff and Manchester offices. Overview Role overview: Reporting to the Group Company Secretary, we are seeking a Director of Governance - UK Bank to lead a dedicated team responsible for the effective operation of the Starling Bank Limited board and executive risk committee framework. This role ensures compliance with PRA and FCA requirements and promotes high standards of corporate governance. You will be passionate about corporate governance, continuously seeking improvement, and thrive in a dynamic and fast-paced environment. This is a senior position working closely with board members and senior leadership. You will lead by example and demonstrate an unwavering commitment to excellence. As a skilled communicator, you will play a critical role in shaping and executing the Bank's corporate governance strategy, also supporting the broader Group Company Secretariat strategy. Strong regulated financial services and/or banking experience is essential. Key Responsibilities Leading and developing a high-performance corporate governance team of four, with one direct report (Senior Assistant Company Secretary - UK Bank). Working with the Group Company Secretary and Deputy Company Secretary to provide high-quality company secretariat support to the Starling Bank Board. Leading company secretariat support for the Starling Bank Board Risk Committee, preparing agendas, collating, reviewing and distributing papers, preparing high-quality minutes, and maintaining timely information flows with senior management. Supporting annual effectiveness reviews of board and executive level risk committees, ensuring continuous improvement in governance standards. Monitoring and advising on corporate governance trends, emerging regulatory developments and industry best practice. Contributing to the production of the Group Annual Report and Accounts from a Bank perspective. Qualifications A qualified chartered secretary (ACG, FCG or equivalent) with proven senior level governance experience. Minimum 5 years' experience in regulated financial services. UK banking experience is preferred but not essential. Experience Deep knowledge of UK corporate governance standards, company law and UK regulatory frameworks (FCA, PRA, SMCR etc). Proven track record of engaging with board members and senior executives in a strategic governance role, designing and refining corporate governance processes, and maintaining their alignment to strategy and business operating models. Strong leadership skills with experience in building and managing governance teams. Excellent minute-taking skills with the ability to write clear, accurate and concise minutes in short order, balancing different stakeholder perspectives. Exceptional communication, influencing, and stakeholder management skills with the ability to operate at the highest levels of an organisation. Proven ability to work in a fast paced or high growth environment. Skills and Competencies Strong organisational skills, with the ability to manage multiple priorities and deadlines. Excellent attention to detail, with an unwavering commitment to accuracy and maintaining high standards of record-keeping. Sound judgement and discretion in handling sensitive and confidential information. Key Behaviours Proactive and solution-oriented, with a focus on continuous improvement. Collaborative, able to build strong relationships across diverse teams. Resilient and adaptable to changing priorities and regulatory environments. Comfortable working in a small team where the focus is on delivery and execution excellence. Benefits 25 days holiday (plus take your public holiday allowance whenever works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Starling Bank is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Senior Director, Trading Practices Compliance page is loaded Senior Director, Trading Practices Compliancelocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR\_006314At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.Title: Senior Director, Trading Practices ComplianceBusiness Unit: ComplianceLocation: London, UKBarings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific. Job Summary This position is responsible for overseeing and conducting daily surveillance of the Firm's trading activities across multiple functions, private and public asset classes and regulated entities. This role focuses on assessing trading risks and detecting any breaches of established policies. It requires applying policies and procedures, along with leveraging both manual and automated systems, to mitigate risks and ensure compliance with regulatory requirements. This highly visible position regularly collaborates with Portfolio Management, Trading, Legal, Risk, and Operations teams.This position is vital to the success of the organization's trading practices compliance function. Given the volume and types of investment activity occurring, it is important that there be adequate trade compliance coverage. This position will have a direct impact on the firm's ability to conduct business in accordance with applicable law, thereby protecting the firm from adverse regulatory exposure and minimizing litigation risk, as well as damage to the firm's industry reputation. Primary Responsibilities Support surveillance and oversight efforts related to various trade surveillance topics (i.e. best execution, fair allocation, conflicts of interest, market abuse, firewall). Address or escalate trading compliance issues and provide actionable guidance to business units. Draft, update, and improve policies and procedures governing trading practices and regulatory compliance. Develop and deliver targeted training on trading-related rules, regulations, and internal policies to relevant stakeholders. Participate in developing reporting and periodic presentation to governance forums as needed. Represent the firm in client meetings and contribute to presentations and discussions. Collaborate with IT, front office, and stakeholders to implement solutions that address new and evolving regulatory regulations. Stay informed on regulatory developments and enforcement actions in relevant jurisdictions relating to trade surveillance and investment-related Compliance generally, and advise management on significant issues and emerging risks. Lead or participate in departmental and corporate initiatives as needed. Provide cross-functional compliance support across global locations. Qualifications Minimum 8 years of investment adviser or financial service experience with emphasis on trade compliance. Experience with various asset types including private lending, private investment funds; registered funds; bank loans; derivatives, real estate investments and corporate securities is required. Deep understanding of the Compliance function and its strategic relationship with business operations. Proven experience working within a global, matrixed investment management organization, with demonstrated ability to influence and communicate effectively with key stakeholders. Experience with Firewalls, Insider Trading, Market Conduct, and other conflicts of interest strongly preferred. Strong Knowledge of the provisions within the FCA Handbook\UCITS, MAR, AIFMD, MIFID II and other applicable regulations (i.e. Investment Advisers Act, Investment Company Act, ERISA). Experience interacting with regulatory agencies (e.g., FCA, SEC) and/or a corporate audit environment a plus. In-depth understanding of front-office controls from a second-line monitoring perspective. Experience in project management and addressing ad-hoc data analysis requests. Highly effective team player with strong interpersonal skills, and analytical abilities, and meticulous attention to detail. Ability to manage multiple priorities in a fast-paced environment. Exceptional organizational skills with a proven track record of meeting deadlines. Self-motivated and proactive, with the ability to engage and negotiate effectively with internal stakeholders, including senior management. Strong aptitude for interpreting and applying complex regulatory requirements. Committed to continuous learning and professional development. Ability to handle high volumes of work under tight deadlines while maintaining accuracy and minimizing risk. Management experience required Requisite Skills Additional Skills Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.
Dec 12, 2025
Full time
Senior Director, Trading Practices Compliance page is loaded Senior Director, Trading Practices Compliancelocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: JR\_006314At Barings, we are as invested in our associates as we are in our clients. We recognize those who work diligently for us and reward them for personal and professional integrity, communication skills, distinct competencies and expertise in specific strategies, ability to collaborate as a team member and true dedication to the interests of our clients.We thank you for your interest in joining the Barings team, and invite you to explore our current employment opportunities.Title: Senior Director, Trading Practices ComplianceBusiness Unit: ComplianceLocation: London, UKBarings is a leading global financial services firm dedicated to meeting the evolving investment and capital needs of our clients and customers. Through active asset management and direct origination, we provide innovative solutions and access to differentiated opportunities across public and private capital markets. A subsidiary of MassMutual, Barings maintains a strong global presence with business and investment professionals located across North America, Europe, and Asia Pacific. Job Summary This position is responsible for overseeing and conducting daily surveillance of the Firm's trading activities across multiple functions, private and public asset classes and regulated entities. This role focuses on assessing trading risks and detecting any breaches of established policies. It requires applying policies and procedures, along with leveraging both manual and automated systems, to mitigate risks and ensure compliance with regulatory requirements. This highly visible position regularly collaborates with Portfolio Management, Trading, Legal, Risk, and Operations teams.This position is vital to the success of the organization's trading practices compliance function. Given the volume and types of investment activity occurring, it is important that there be adequate trade compliance coverage. This position will have a direct impact on the firm's ability to conduct business in accordance with applicable law, thereby protecting the firm from adverse regulatory exposure and minimizing litigation risk, as well as damage to the firm's industry reputation. Primary Responsibilities Support surveillance and oversight efforts related to various trade surveillance topics (i.e. best execution, fair allocation, conflicts of interest, market abuse, firewall). Address or escalate trading compliance issues and provide actionable guidance to business units. Draft, update, and improve policies and procedures governing trading practices and regulatory compliance. Develop and deliver targeted training on trading-related rules, regulations, and internal policies to relevant stakeholders. Participate in developing reporting and periodic presentation to governance forums as needed. Represent the firm in client meetings and contribute to presentations and discussions. Collaborate with IT, front office, and stakeholders to implement solutions that address new and evolving regulatory regulations. Stay informed on regulatory developments and enforcement actions in relevant jurisdictions relating to trade surveillance and investment-related Compliance generally, and advise management on significant issues and emerging risks. Lead or participate in departmental and corporate initiatives as needed. Provide cross-functional compliance support across global locations. Qualifications Minimum 8 years of investment adviser or financial service experience with emphasis on trade compliance. Experience with various asset types including private lending, private investment funds; registered funds; bank loans; derivatives, real estate investments and corporate securities is required. Deep understanding of the Compliance function and its strategic relationship with business operations. Proven experience working within a global, matrixed investment management organization, with demonstrated ability to influence and communicate effectively with key stakeholders. Experience with Firewalls, Insider Trading, Market Conduct, and other conflicts of interest strongly preferred. Strong Knowledge of the provisions within the FCA Handbook\UCITS, MAR, AIFMD, MIFID II and other applicable regulations (i.e. Investment Advisers Act, Investment Company Act, ERISA). Experience interacting with regulatory agencies (e.g., FCA, SEC) and/or a corporate audit environment a plus. In-depth understanding of front-office controls from a second-line monitoring perspective. Experience in project management and addressing ad-hoc data analysis requests. Highly effective team player with strong interpersonal skills, and analytical abilities, and meticulous attention to detail. Ability to manage multiple priorities in a fast-paced environment. Exceptional organizational skills with a proven track record of meeting deadlines. Self-motivated and proactive, with the ability to engage and negotiate effectively with internal stakeholders, including senior management. Strong aptitude for interpreting and applying complex regulatory requirements. Committed to continuous learning and professional development. Ability to handle high volumes of work under tight deadlines while maintaining accuracy and minimizing risk. Management experience required Requisite Skills Additional Skills Barings is an Equal Employment Opportunity employer; Minority/Female/Age/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.
We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing Our Corporate team advises clients across the full spectrum of corporate finance, from mergers and acquisitions to private equity investments. We work with a dynamic mix of substantial private companies, private equity-backed businesses, ambitious entrepreneurs, and fast-growing ventures. As a Company Secretarial Manager, you'll play a key role in managing and expanding our portfolio of company secretarial clients, supported by a Company Secretarial Assistant who you'll supervise and mentor. This diverse client base spans all Irwin Mitchell offices, giving you the opportunity to collaborate across the firm and make a real impact. This is a pivotal role in supporting our growing portfolio of clients and enabling the delivery of company incorporation services across our Corporate and Private Client teams. You'll also play a key part in our international practice, helping overseas clients and intermediaries establish businesses in the UK. With the introduction of the Economic Crime and Corporate Transparency Act (ECCTA), the regulatory landscape has evolved significantly. This has increased the importance of having a dedicated expert to oversee filings and statutory updates, ensuring compliance and reducing risk. Your expertise will be central to helping us maintain the highest standards of service and governance. You will be expected to: Independently manage a portfolio of company secretarial work Delivery of the day-to-day administration of client companies, e.g. maintaining statutory books, including registers of members, directors and secretaries Manage the day-to-day company secretarial requests received from clients and acting as the first point of contact Draft shareholder resolutions, board minutes and other corporate documentation Complete Company House filings Liaise with colleagues in regard to new business opportunities and all necessary company secretarial work Work with our business development team to promote our company secretarial service Manage the company secretarial billing cycle About You Experience of managing and providing company secretarial services in a company secretarial business, a large corporate or a professional firm Familiarly of the Diligent (formerly Blueprint) company secretarial software solution Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them Create an alert subscription based on this vacancy
Dec 12, 2025
Full time
We're a national law firm with a local reach. Our legal experts are here for you. Whether it's personal or business, we understand that everyone's situation is different. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment. We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information. Your Role and What You'll Be Doing Our Corporate team advises clients across the full spectrum of corporate finance, from mergers and acquisitions to private equity investments. We work with a dynamic mix of substantial private companies, private equity-backed businesses, ambitious entrepreneurs, and fast-growing ventures. As a Company Secretarial Manager, you'll play a key role in managing and expanding our portfolio of company secretarial clients, supported by a Company Secretarial Assistant who you'll supervise and mentor. This diverse client base spans all Irwin Mitchell offices, giving you the opportunity to collaborate across the firm and make a real impact. This is a pivotal role in supporting our growing portfolio of clients and enabling the delivery of company incorporation services across our Corporate and Private Client teams. You'll also play a key part in our international practice, helping overseas clients and intermediaries establish businesses in the UK. With the introduction of the Economic Crime and Corporate Transparency Act (ECCTA), the regulatory landscape has evolved significantly. This has increased the importance of having a dedicated expert to oversee filings and statutory updates, ensuring compliance and reducing risk. Your expertise will be central to helping us maintain the highest standards of service and governance. You will be expected to: Independently manage a portfolio of company secretarial work Delivery of the day-to-day administration of client companies, e.g. maintaining statutory books, including registers of members, directors and secretaries Manage the day-to-day company secretarial requests received from clients and acting as the first point of contact Draft shareholder resolutions, board minutes and other corporate documentation Complete Company House filings Liaise with colleagues in regard to new business opportunities and all necessary company secretarial work Work with our business development team to promote our company secretarial service Manage the company secretarial billing cycle About You Experience of managing and providing company secretarial services in a company secretarial business, a large corporate or a professional firm Familiarly of the Diligent (formerly Blueprint) company secretarial software solution Our Benefits - What We Can Offer You 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too. Generous and flexible pension schemes. Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid) Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services. We also offer a wide range of well being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements. We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024! Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim. Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono. Additional Information As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders. We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks with our trusted 3rd parties. The employment screening process will fully comply with Data Protection and other applicable laws. Irwin Mitchell LLP is an equal opportunity employer. We're proud of our values, and we're looking for people who share them Create an alert subscription based on this vacancy
Extended Assurance - Senior - Financial Services Location: London Other locations: Primary Location Only Requisition ID: Financial Services - Extended Assurance - Senior EY's Financial Services practice is currently undergoing exciting change. The business is rapidly growing, and we are expanding our Extended Assurance team across the UK. This role can be based in London, Edinburgh, Glasgow, Leeds or Manchester and is a great opportunity for someone who is a Newly Qualified Auditor with a background in Financial Services Audit and looking to move aware from a core audit role. This growth offers great opportunities for learning and progression. The Opportunity: Our Extended Assurance practice provides ongoing assurance to regulators, management and directors on the quality of governance, processes and controls managing financial and non financial risks within a business. Current turbulent markets are driving significant changes to all firms' internal processes, e.g., through regulatory reporting or demands for better or new management information. The processes require a broader set of controls than those traditionally used for Financial Statement reporting, including the requirement to address a wider suite of risks. EY's Financial Services Extended Assurance team works with clients to provide assurance that an organisation's business activities are operating effectively in addressing these challenges. This is done through the appropriate use of assurance skills, robust audit and other methodologies coupled with industry insight in the Financial Services market. Your Key Responsibilities: Work on the execution of a variety of projects, including non financial assurance reviews (e.g. COREP, Client Assets), regulatory reporting assurance (MIFID), financial crime reviews (AML, Sanctions), general business process and controls advice and compliance services. Work in complex multi disciplinary teams, with responsibility for the overall execution of smaller projects and/or individual components of larger projects, under the guidance and direction of Managers, Directors and Partners. Use expertise in assurance methodologies to perform engagements in compliance with the firm's and industry standards. Coach other team members, share experiences, share knowledge and generate new ideas with them. Skills and attributes for success: Desire to build / develop a career in assisting financial services clients with technology controls assessments / improvements, including the provision of either a formal (assurance) or informal (findings & recommendations) opinion. Ability to lead teams and deliver our solutions to meet client needs, preferably demonstrated in a professional services environment. Intellectual rigor / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered. Ability to operate with stakeholders / manage projects which potentially span all functions within client organisations. High level of drive, commitment to achieving solutions and ability to work and lead under pressure in an entrepreneurial environment. To qualify for the role, you must have: Professional qualification, either in practice ACA/ CA/ ACCA / US CPA qualified (ICAEW, ICAS, Irish Institute or equivalent international qualification) or an equivalent in industry, ACCA, CIMA. Newly Qualified Auditor with a background in Financial Services Audit. Previous CASS, governance, internal controls or internal audit experience within Financial Services. Particular industry specialism experience preferably in Banking & Capital Markets or Wealth and Asset Management. Ideally, you'll also have: Experience of working in assurance, risk and/or controls projects either as an auditor / advisor or within industry, and an ability to document business processes and control diagrams. We are looking for people with banking and capital markets or wealth and asset management knowledge. You need to have an ability to identify the operational risks within a process and design controls testing programs to assess the quality of control over these risks. Knowledge and experience of working in a dynamic, demanding environment is essential. What we look for Your goal will be to help clients achieve their potential - and you can expect to do the same. As part of a supportive team, you'll have the opportunity to progress and build knowledge that will make a difference to your CV - and to your entire career. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that's right for you. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client facing professionals can be required to travel regularly and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Please note: Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! About EY We're building the workplace of the future at EY - a place that's smarter, more inclusive, more dynamic and more flexible. We're embracing change and helping our clients to adapt - to create more inclusive economic growth. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Shape your future with confidence! Apply now.
Dec 12, 2025
Full time
Extended Assurance - Senior - Financial Services Location: London Other locations: Primary Location Only Requisition ID: Financial Services - Extended Assurance - Senior EY's Financial Services practice is currently undergoing exciting change. The business is rapidly growing, and we are expanding our Extended Assurance team across the UK. This role can be based in London, Edinburgh, Glasgow, Leeds or Manchester and is a great opportunity for someone who is a Newly Qualified Auditor with a background in Financial Services Audit and looking to move aware from a core audit role. This growth offers great opportunities for learning and progression. The Opportunity: Our Extended Assurance practice provides ongoing assurance to regulators, management and directors on the quality of governance, processes and controls managing financial and non financial risks within a business. Current turbulent markets are driving significant changes to all firms' internal processes, e.g., through regulatory reporting or demands for better or new management information. The processes require a broader set of controls than those traditionally used for Financial Statement reporting, including the requirement to address a wider suite of risks. EY's Financial Services Extended Assurance team works with clients to provide assurance that an organisation's business activities are operating effectively in addressing these challenges. This is done through the appropriate use of assurance skills, robust audit and other methodologies coupled with industry insight in the Financial Services market. Your Key Responsibilities: Work on the execution of a variety of projects, including non financial assurance reviews (e.g. COREP, Client Assets), regulatory reporting assurance (MIFID), financial crime reviews (AML, Sanctions), general business process and controls advice and compliance services. Work in complex multi disciplinary teams, with responsibility for the overall execution of smaller projects and/or individual components of larger projects, under the guidance and direction of Managers, Directors and Partners. Use expertise in assurance methodologies to perform engagements in compliance with the firm's and industry standards. Coach other team members, share experiences, share knowledge and generate new ideas with them. Skills and attributes for success: Desire to build / develop a career in assisting financial services clients with technology controls assessments / improvements, including the provision of either a formal (assurance) or informal (findings & recommendations) opinion. Ability to lead teams and deliver our solutions to meet client needs, preferably demonstrated in a professional services environment. Intellectual rigor / flexibility to rapidly understand complex problems and rationalise these into a workable solution which can then be delivered. Ability to operate with stakeholders / manage projects which potentially span all functions within client organisations. High level of drive, commitment to achieving solutions and ability to work and lead under pressure in an entrepreneurial environment. To qualify for the role, you must have: Professional qualification, either in practice ACA/ CA/ ACCA / US CPA qualified (ICAEW, ICAS, Irish Institute or equivalent international qualification) or an equivalent in industry, ACCA, CIMA. Newly Qualified Auditor with a background in Financial Services Audit. Previous CASS, governance, internal controls or internal audit experience within Financial Services. Particular industry specialism experience preferably in Banking & Capital Markets or Wealth and Asset Management. Ideally, you'll also have: Experience of working in assurance, risk and/or controls projects either as an auditor / advisor or within industry, and an ability to document business processes and control diagrams. We are looking for people with banking and capital markets or wealth and asset management knowledge. You need to have an ability to identify the operational risks within a process and design controls testing programs to assess the quality of control over these risks. Knowledge and experience of working in a dynamic, demanding environment is essential. What we look for Your goal will be to help clients achieve their potential - and you can expect to do the same. As part of a supportive team, you'll have the opportunity to progress and build knowledge that will make a difference to your CV - and to your entire career. What working at EY offers We offer a competitive remuneration package where you'll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around. Opportunities to develop new skills and progress your career. The freedom and flexibility to handle your role in a way that's right for you. EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client facing professionals can be required to travel regularly and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance. Please note: Prior to finalising your application, you will be asked to provide personal information across several dimensions of diversity and inclusiveness. The information you provide is kept entirely confidential and will not be used to evaluate your candidacy. We collect this data to help us analyse our recruitment process holistically and implement actions that promote diversity and inclusiveness. While optional, we encourage you to provide this information to hold us accountable towards our goal of building a better working world. Read more about our commitment to diversity & inclusiveness here. We ask because it matters! About EY We're building the workplace of the future at EY - a place that's smarter, more inclusive, more dynamic and more flexible. We're embracing change and helping our clients to adapt - to create more inclusive economic growth. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible. Join us in building a better working world. Shape your future with confidence! Apply now.
Director of Operations Reporting to Chief Executive London/Hybrid 2 days per week in the office, ideally Tuesdays and Thursdays (off Tottenham Court Road, WC1E 7EB) 6-month FTC Salary £70,000 - £95,000 depending on experience (pro rata for part time) Full time, 35 hours per week (part time considered) with flexible working Excellent benefits including 30 days annual leave plus bank holidays (pro rata for part time and for FTC) pension, private healthcare, employee assistance programme Are you a strategic and values-led leader with significant senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management, and available for an interim contract starting in January? Charity People are delighted to be supporting an independent foundation supporting communities across the UK to use the law to create a more just and equal society, to recruit an Interim Director of Operations. The Foundation was established in 2012. Over the years, the organisation has grown into providing broad support for organisations in relation to law and social justice, and, in 2025, they started to focus on the potential of the law to strengthen the power of communities to create a more just and equal society. The Foundation is entering a bold new strategic phase, following a transformative rebrand and renewed focus on the power of communities to use and shape the law to achieve social justice. With financial assets exceeding £280 million, they are uniquely positioned to build bridges between the law and communities facing injustice, to tackle the root causes of inequality. The Director of Operations is a member of the Senior Management Team. The overall purpose of the role is to work with colleagues across the organisation to develop and oversee effective and efficient administrative, IT, finance and operational policies, systems and services to support delivery of the foundation's strategy, while ensuring that these policies, systems and support services uphold the foundation's culture and values. The Director of Operations also plays a key role in shaping and sustaining an inclusive, collaborative and values-driven organisational culture, ensuring that systems, processes and ways of working promote staff wellbeing, equity and learning across the organisation. Key responsibilities Strategic Leadership: Provide organisational leadership across core operational functions and contribute to SMT and Board decision-making to ensure effective, compliant and future-focused operations. Human Resources: Oversee HR strategy, policies and processes to create an inclusive, supportive and high-performing workplace. Digital, IT, Facilities & Infrastructure: Ensure robust, secure and efficient digital, IT, facilities and infrastructure systems that enable staff to work effectively across all locations. Finance: Lead and support the finance function to maintain strong financial planning, control, compliance and investment oversight. Governance: Maintain effective governance structures, ensure regulatory compliance and provide clear, timely information to the Board and committees. Who we're looking for: We're seeking a strategic and values-led leader with Senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management. Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective systems, processes and delivery. Experience overseeing organisational risk, compliance, data protection and safeguarding frameworks, or the ability to develop these confidently. Proven ability to engage constructively and authoritatively with the Board of Trustees and its committees, providing clear information, insight and challenge. Excellent organisational, planning and project management skills, with the ability to manage multiple priorities in a fast-moving environment. Experience leading and developing staff teams, demonstrating excellent interpersonal skills, emotional intelligence and a collaborative, empowering leadership style. Deep understanding and commitment to equality, diversity and inclusion, with experience building diverse teams and fostering inclusive, trust-based cultures. Strong analytical and critical thinking skills, with sound financial literacy and the ability to interpret and communicate data and organisational information. Excellent communication skills, including the ability to write and speak clearly, persuasively and with authority. Eligible to work in the UK. Commitment to the Foundation's vision, mission and values, and to working in ways that advance social justice. Senior experience in the foundation or wider voluntary sector, ideally with insight into the needs of social justice organisations and voluntary sector infrastructure is desirable. The Foundation is based near Goodge Street tube station (WC1E 7EB). You will need to be willing to attend the office at least twice a week, as well as be able to attend meetings and events across London. This is an interim role for 6 months. The Foundation will be recruiting for the permanent position early next year and the successful candidate will be open to apply. Candidates will need full right to work in the UK, and the role is subject to satisfactory references. The ideal start date for the candidate will be mid/late-January so you will need to be immediately available or able to start in January. How to apply The application process is CV and answers to three questions to form your Supporting Statement. For more information and for the full Job Pack, please share your CV via the link below. The closing date is 9am on Thursday 18 December . Interviews will take place on Thursday 15 and Friday 16 January. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Dec 12, 2025
Full time
Director of Operations Reporting to Chief Executive London/Hybrid 2 days per week in the office, ideally Tuesdays and Thursdays (off Tottenham Court Road, WC1E 7EB) 6-month FTC Salary £70,000 - £95,000 depending on experience (pro rata for part time) Full time, 35 hours per week (part time considered) with flexible working Excellent benefits including 30 days annual leave plus bank holidays (pro rata for part time and for FTC) pension, private healthcare, employee assistance programme Are you a strategic and values-led leader with significant senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management, and available for an interim contract starting in January? Charity People are delighted to be supporting an independent foundation supporting communities across the UK to use the law to create a more just and equal society, to recruit an Interim Director of Operations. The Foundation was established in 2012. Over the years, the organisation has grown into providing broad support for organisations in relation to law and social justice, and, in 2025, they started to focus on the potential of the law to strengthen the power of communities to create a more just and equal society. The Foundation is entering a bold new strategic phase, following a transformative rebrand and renewed focus on the power of communities to use and shape the law to achieve social justice. With financial assets exceeding £280 million, they are uniquely positioned to build bridges between the law and communities facing injustice, to tackle the root causes of inequality. The Director of Operations is a member of the Senior Management Team. The overall purpose of the role is to work with colleagues across the organisation to develop and oversee effective and efficient administrative, IT, finance and operational policies, systems and services to support delivery of the foundation's strategy, while ensuring that these policies, systems and support services uphold the foundation's culture and values. The Director of Operations also plays a key role in shaping and sustaining an inclusive, collaborative and values-driven organisational culture, ensuring that systems, processes and ways of working promote staff wellbeing, equity and learning across the organisation. Key responsibilities Strategic Leadership: Provide organisational leadership across core operational functions and contribute to SMT and Board decision-making to ensure effective, compliant and future-focused operations. Human Resources: Oversee HR strategy, policies and processes to create an inclusive, supportive and high-performing workplace. Digital, IT, Facilities & Infrastructure: Ensure robust, secure and efficient digital, IT, facilities and infrastructure systems that enable staff to work effectively across all locations. Finance: Lead and support the finance function to maintain strong financial planning, control, compliance and investment oversight. Governance: Maintain effective governance structures, ensure regulatory compliance and provide clear, timely information to the Board and committees. Who we're looking for: We're seeking a strategic and values-led leader with Senior experience leading core support functions, including HR, IT, organisational infrastructure, and contract and supplier management. Strong strategic and operational leadership skills, with the ability to translate organisational strategy into effective systems, processes and delivery. Experience overseeing organisational risk, compliance, data protection and safeguarding frameworks, or the ability to develop these confidently. Proven ability to engage constructively and authoritatively with the Board of Trustees and its committees, providing clear information, insight and challenge. Excellent organisational, planning and project management skills, with the ability to manage multiple priorities in a fast-moving environment. Experience leading and developing staff teams, demonstrating excellent interpersonal skills, emotional intelligence and a collaborative, empowering leadership style. Deep understanding and commitment to equality, diversity and inclusion, with experience building diverse teams and fostering inclusive, trust-based cultures. Strong analytical and critical thinking skills, with sound financial literacy and the ability to interpret and communicate data and organisational information. Excellent communication skills, including the ability to write and speak clearly, persuasively and with authority. Eligible to work in the UK. Commitment to the Foundation's vision, mission and values, and to working in ways that advance social justice. Senior experience in the foundation or wider voluntary sector, ideally with insight into the needs of social justice organisations and voluntary sector infrastructure is desirable. The Foundation is based near Goodge Street tube station (WC1E 7EB). You will need to be willing to attend the office at least twice a week, as well as be able to attend meetings and events across London. This is an interim role for 6 months. The Foundation will be recruiting for the permanent position early next year and the successful candidate will be open to apply. Candidates will need full right to work in the UK, and the role is subject to satisfactory references. The ideal start date for the candidate will be mid/late-January so you will need to be immediately available or able to start in January. How to apply The application process is CV and answers to three questions to form your Supporting Statement. For more information and for the full Job Pack, please share your CV via the link below. The closing date is 9am on Thursday 18 December . Interviews will take place on Thursday 15 and Friday 16 January. Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Director, Financial Crime Operations will provide strategic leadership of OakNorth Bank's first line of defense for business current accounts, covering fraud prevention, AML transaction monitoring, and sanctions screening. This role will set the vision, lead cross-functional execution, and ensure that financial crime risk management not only meets regulatory standards but enables OakNorth's ambitious growth plans which is designed and executed for scale. The Director will: Own and continuously evolve the Bank's financial crime and claims management framework. Lead, mentor, and scale teams across Manchester and India, embedding innovation and resilience. Provide oversight of core platforms and optimise them for effectiveness, efficiency, and compliance. Partner with senior stakeholders across Compliance, Operational Risk, Product, Engineering, and Operations to build a scalable and compliant operating model. Represent OakNorth with regulators, auditors, and industry bodies, ensuring credibility and thought leadership. Key Responsibilities Strategic Leadership & Risk Ownership Define and lead the first line strategy for fraud, AML, sanctions, and claims management. Anticipate emerging financial crime threats and regulatory changes (FCA, POCA, MLRs, JMLSG, OFSI, PSD2, VISA scheme rules). Serve as executive escalation point for all major fraud, AML, sanctions, or dispute claims issues. Own risk appetite calibration, KRIs, and thresholds in partnership with Compliance and Operational Risk. Provide OpCo with thematic insights, residual risk reporting, and forward looking risk strategies. Systems & Technology Ownership Act as business owner for the fraud and transaction monitoring and screening platforms. Own continuous optimisation of rules across fraud, AML, and sanctions - ensuring balance between detection, efficiency, and customer friction. Lead structured monthly reviews of system performance, exercising decision making authority to tighten, loosen, or reconfigure rules as appropriate, subject to relevant socialisation and governance reviews. Implement synthetic testing, A/B experimentation, and challenger/champion models to validate rule effectiveness even when genuine cases are absent. Partner with Engineering to embed machine learning, automation, and advanced analytics. Ensure monitoring and screening systems are future proofed to support scaling from 100s 10,000s of accounts. UK Business Current Account & Card Payments Risk Management Oversee financial crime and risk controls across all features of UK business current accounts (payments, overdrafts, lending, direct debits, standing orders, international transfers, faster payments, CHAPS, card payments). Lead the claims management function for card payments, including Section 75 claims, VISA chargebacks, consumer disputes, fraud reimbursements, and adherence to VISA scheme requirements. Ensure compliance with PSD2, Strong Customer Authentication (SCA), and APP scam reimbursement rules. Partner with Product and Engineering to build seamless customer journeys with fraud/claims controls embedded at design stage. Serve as OakNorth's subject matter expert on payments regulation, card scheme requirements, and dispute processes. Cross Functional Partnership & Product Enablement Act as SME for new product launches, features, and expansions - defining "what good looks like" for fraud, AML, sanctions, and claims risk. Collaborate with Compliance (2LOD) and Operational Risk to ensure risk appetite, policies, and assurance frameworks are aligned. Drive activity with Product and Engineering to design new functionality with embedded controls (e.g., card issuance, international payments). Partner with Operations to delegate low risk processes in a controlled way, optimising cost and efficiency. Influence senior stakeholders at HQ on strategy, investment, and risk management priorities. People Leadership & Team Development Lead, mentor, and scale high performing teams across London, Manchester and India. Build functional expertise in fraud analytics, transaction monitoring, sanctions screening, and dispute claims. Provide visible leadership to adjacent teams in client onboarding, ongoing monitoring, and quality control. Establish succession planning, career pathways, and a leadership bench for sustainable growth. Foster a culture of accountability, innovation, and continuous improvement. Governance, Reporting & Assurance Own and present MI, KRI, and risk dashboards to senior management Chair financial crime and claims governance forums, ensuring all rule changes, system upgrades, and product launches are risk reviewed. Lead internal and external audit engagements, evidencing robust control design and operation. Ensure casework, investigations, and dispute handling are documented to the highest standard, compliant with internal policies and regulatory expectations. Oversee bank wide QA and QC frameworks, including error taxonomies and remediation tracking. External Engagement & Representation Represent OakNorth with regulators (FCA, OFSI), card schemes (VISA), auditors, and industry forums (e.g., UK Finance fraud panels). Maintain active awareness of industry wide fraud and claims trends, bringing insights back into OakNorth's strategy. Negotiate with vendors to secure technology enhancements, service level improvements, and value for money. Position OakNorth as a leader in safe, scalable, technology enabled financial crime and claims management. Experience & Skills Essential Experience Deep familiarity with UK business current account features and associated financial crime risks across sanctions, money laundering and fraud. 10+ years of senior leadership in financial crime risk management, covering fraud, AML, sanctions, and card payments claims. Proven experience managing VISA debit disputes, chargebacks, and consumer claims. Track record of designing, implementing, and optimising transaction monitoring systems. Proven experience leading teams across multiple geographies. Strong knowledge of fraud typologies (APP scams, impersonation, CNP fraud, mule activity, synthetic ID, etc). Experience leading technology transformation in financial crime (transaction monitoring, screening, machine learning, fraud authentication). Significant experience influencing and advising at Executive level Leadership & Stakeholder Skills Exceptional ability to partner across Compliance, Operational Risk, Product, Engineering, and Operations Proven record of influencing executives, regulators, and auditors with clarity and authority. Skilled in balancing regulatory expectations, operational efficiency, and customer experience. Strong mentor and people leader, with experience developing future leaders. Personal Attributes Strategic thinker with a hands on curiosity for systems, data, and analytics. Pragmatic and decisive, with the resilience to operate in a scaling, fast paced environment. Collaborative and credible with internal and external stakeholders. Passionate about customer protection, product enablement, and building best in class controls. Benefits & Perks Equity. We want people to have a stake in the business so that all our interests are aligned. 25 days holiday Personalized benefits - opt in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events In house Barista Bar in London office Support causes that matter to you - Volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
Dec 11, 2025
Full time
Overview At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. The Director, Financial Crime Operations will provide strategic leadership of OakNorth Bank's first line of defense for business current accounts, covering fraud prevention, AML transaction monitoring, and sanctions screening. This role will set the vision, lead cross-functional execution, and ensure that financial crime risk management not only meets regulatory standards but enables OakNorth's ambitious growth plans which is designed and executed for scale. The Director will: Own and continuously evolve the Bank's financial crime and claims management framework. Lead, mentor, and scale teams across Manchester and India, embedding innovation and resilience. Provide oversight of core platforms and optimise them for effectiveness, efficiency, and compliance. Partner with senior stakeholders across Compliance, Operational Risk, Product, Engineering, and Operations to build a scalable and compliant operating model. Represent OakNorth with regulators, auditors, and industry bodies, ensuring credibility and thought leadership. Key Responsibilities Strategic Leadership & Risk Ownership Define and lead the first line strategy for fraud, AML, sanctions, and claims management. Anticipate emerging financial crime threats and regulatory changes (FCA, POCA, MLRs, JMLSG, OFSI, PSD2, VISA scheme rules). Serve as executive escalation point for all major fraud, AML, sanctions, or dispute claims issues. Own risk appetite calibration, KRIs, and thresholds in partnership with Compliance and Operational Risk. Provide OpCo with thematic insights, residual risk reporting, and forward looking risk strategies. Systems & Technology Ownership Act as business owner for the fraud and transaction monitoring and screening platforms. Own continuous optimisation of rules across fraud, AML, and sanctions - ensuring balance between detection, efficiency, and customer friction. Lead structured monthly reviews of system performance, exercising decision making authority to tighten, loosen, or reconfigure rules as appropriate, subject to relevant socialisation and governance reviews. Implement synthetic testing, A/B experimentation, and challenger/champion models to validate rule effectiveness even when genuine cases are absent. Partner with Engineering to embed machine learning, automation, and advanced analytics. Ensure monitoring and screening systems are future proofed to support scaling from 100s 10,000s of accounts. UK Business Current Account & Card Payments Risk Management Oversee financial crime and risk controls across all features of UK business current accounts (payments, overdrafts, lending, direct debits, standing orders, international transfers, faster payments, CHAPS, card payments). Lead the claims management function for card payments, including Section 75 claims, VISA chargebacks, consumer disputes, fraud reimbursements, and adherence to VISA scheme requirements. Ensure compliance with PSD2, Strong Customer Authentication (SCA), and APP scam reimbursement rules. Partner with Product and Engineering to build seamless customer journeys with fraud/claims controls embedded at design stage. Serve as OakNorth's subject matter expert on payments regulation, card scheme requirements, and dispute processes. Cross Functional Partnership & Product Enablement Act as SME for new product launches, features, and expansions - defining "what good looks like" for fraud, AML, sanctions, and claims risk. Collaborate with Compliance (2LOD) and Operational Risk to ensure risk appetite, policies, and assurance frameworks are aligned. Drive activity with Product and Engineering to design new functionality with embedded controls (e.g., card issuance, international payments). Partner with Operations to delegate low risk processes in a controlled way, optimising cost and efficiency. Influence senior stakeholders at HQ on strategy, investment, and risk management priorities. People Leadership & Team Development Lead, mentor, and scale high performing teams across London, Manchester and India. Build functional expertise in fraud analytics, transaction monitoring, sanctions screening, and dispute claims. Provide visible leadership to adjacent teams in client onboarding, ongoing monitoring, and quality control. Establish succession planning, career pathways, and a leadership bench for sustainable growth. Foster a culture of accountability, innovation, and continuous improvement. Governance, Reporting & Assurance Own and present MI, KRI, and risk dashboards to senior management Chair financial crime and claims governance forums, ensuring all rule changes, system upgrades, and product launches are risk reviewed. Lead internal and external audit engagements, evidencing robust control design and operation. Ensure casework, investigations, and dispute handling are documented to the highest standard, compliant with internal policies and regulatory expectations. Oversee bank wide QA and QC frameworks, including error taxonomies and remediation tracking. External Engagement & Representation Represent OakNorth with regulators (FCA, OFSI), card schemes (VISA), auditors, and industry forums (e.g., UK Finance fraud panels). Maintain active awareness of industry wide fraud and claims trends, bringing insights back into OakNorth's strategy. Negotiate with vendors to secure technology enhancements, service level improvements, and value for money. Position OakNorth as a leader in safe, scalable, technology enabled financial crime and claims management. Experience & Skills Essential Experience Deep familiarity with UK business current account features and associated financial crime risks across sanctions, money laundering and fraud. 10+ years of senior leadership in financial crime risk management, covering fraud, AML, sanctions, and card payments claims. Proven experience managing VISA debit disputes, chargebacks, and consumer claims. Track record of designing, implementing, and optimising transaction monitoring systems. Proven experience leading teams across multiple geographies. Strong knowledge of fraud typologies (APP scams, impersonation, CNP fraud, mule activity, synthetic ID, etc). Experience leading technology transformation in financial crime (transaction monitoring, screening, machine learning, fraud authentication). Significant experience influencing and advising at Executive level Leadership & Stakeholder Skills Exceptional ability to partner across Compliance, Operational Risk, Product, Engineering, and Operations Proven record of influencing executives, regulators, and auditors with clarity and authority. Skilled in balancing regulatory expectations, operational efficiency, and customer experience. Strong mentor and people leader, with experience developing future leaders. Personal Attributes Strategic thinker with a hands on curiosity for systems, data, and analytics. Pragmatic and decisive, with the resilience to operate in a scaling, fast paced environment. Collaborative and credible with internal and external stakeholders. Passionate about customer protection, product enablement, and building best in class controls. Benefits & Perks Equity. We want people to have a stake in the business so that all our interests are aligned. 25 days holiday Personalized benefits - opt in to what matters to you Subsidised Private Medical Insurance with Bupa Enhanced maternity and paternity leave Wellbeing and social events In house Barista Bar in London office Support causes that matter to you - Volunteering time off Salary sacrifice schemes (Cycle to work, nursery, gym, electric car scheme)
White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment services. Our client specialise in providing reliable legal expenses insurance tailored to meet the needs of brokers, MGAs, intermediaries, and their clients. Regulated by both the PRA and FCA, we offer Before-the-Event (BTE) and After-the-Event (ATE) insurance alongside a range of general insurance products designed to deliver real results. As Head of Underwriting, youll play a pivotal role in strengthening the business, ensuring risk management excellence, enhancing efficiency, and inspiring a high-performing underwriting team. Your key responsibilities include: Crafting and refining the company's underwriting strategy to achieve profitable growth, increased market share, and disciplined risk selection. Leading the Underwriting Committee, balancing commercial opportunities with rigorous risk governance. Overseeing portfolio and scheme performance, assessing loss ratios, retention trends, and making key adjustment proposals to support growth. Enhancing product design, policy wordings, and underwriting guidelines to stay competitive and compliant. Acting as a key point of contact for regulators, brokers, clients, and stakeholders, ensuring transparency and confidence in account performance. Spearheading underwriting system improvements, embedding automation to increase efficiency and consistency in decision-making. Providing technical guidance to internal teams, while forging strong, trustful relationships with brokers and clients. Championing compliance to meet FCA regulations, industry standards, and internal governance requirements. This is a strategic senior position where youll work closely with the Managing Director and Executive team to shape long-term business strategy, drive market position improvement, and ensure exceptional operational integrity. Requirements We want to hear from motivated leaders who thrive on creating impact and driving results: A proven track record in senior underwriting leadership roles within the insurance industry. Deep knowledge of General Insurance products, risk selection methods, and portfolio analysis. A strategic thinker with expertise in blending analytical risk methodology with commercial opportunity. Experience engaging with regulators, brokers, clients, and internal committees, acting as a trusted voice in the industry. Strong understanding of regulatory frameworks, including FCA and governance standards. Tech-savvy skilled in implementing analytics tools, dashboards, and automated underwriting processes. A natural ability to lead and inspire high-performing teams while fostering professional growth and psychological safety. Benefits This is a unique opportunity to lead within a collaborative, dynamic, and award-winning organisation. Heres what you can look forward to: A salary up to £90,000 per annum. The chance to define strategy, influence growth, and shape the underwriting future of the company. Working on cutting-edge solutions championing innovative digital tools and automation to enhance accuracy and efficiency. An inclusive culture that values employee engagement, professional development, and strong leadership. Extensive senior leadership exposure, working closely with Managing Directors and stakeholders to define multi-year plans. Competitive salary, benefits package, and potential incentives linked to company performance. JBRP1_UKTJ
Dec 11, 2025
Full time
White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment services. Our client specialise in providing reliable legal expenses insurance tailored to meet the needs of brokers, MGAs, intermediaries, and their clients. Regulated by both the PRA and FCA, we offer Before-the-Event (BTE) and After-the-Event (ATE) insurance alongside a range of general insurance products designed to deliver real results. As Head of Underwriting, youll play a pivotal role in strengthening the business, ensuring risk management excellence, enhancing efficiency, and inspiring a high-performing underwriting team. Your key responsibilities include: Crafting and refining the company's underwriting strategy to achieve profitable growth, increased market share, and disciplined risk selection. Leading the Underwriting Committee, balancing commercial opportunities with rigorous risk governance. Overseeing portfolio and scheme performance, assessing loss ratios, retention trends, and making key adjustment proposals to support growth. Enhancing product design, policy wordings, and underwriting guidelines to stay competitive and compliant. Acting as a key point of contact for regulators, brokers, clients, and stakeholders, ensuring transparency and confidence in account performance. Spearheading underwriting system improvements, embedding automation to increase efficiency and consistency in decision-making. Providing technical guidance to internal teams, while forging strong, trustful relationships with brokers and clients. Championing compliance to meet FCA regulations, industry standards, and internal governance requirements. This is a strategic senior position where youll work closely with the Managing Director and Executive team to shape long-term business strategy, drive market position improvement, and ensure exceptional operational integrity. Requirements We want to hear from motivated leaders who thrive on creating impact and driving results: A proven track record in senior underwriting leadership roles within the insurance industry. Deep knowledge of General Insurance products, risk selection methods, and portfolio analysis. A strategic thinker with expertise in blending analytical risk methodology with commercial opportunity. Experience engaging with regulators, brokers, clients, and internal committees, acting as a trusted voice in the industry. Strong understanding of regulatory frameworks, including FCA and governance standards. Tech-savvy skilled in implementing analytics tools, dashboards, and automated underwriting processes. A natural ability to lead and inspire high-performing teams while fostering professional growth and psychological safety. Benefits This is a unique opportunity to lead within a collaborative, dynamic, and award-winning organisation. Heres what you can look forward to: A salary up to £90,000 per annum. The chance to define strategy, influence growth, and shape the underwriting future of the company. Working on cutting-edge solutions championing innovative digital tools and automation to enhance accuracy and efficiency. An inclusive culture that values employee engagement, professional development, and strong leadership. Extensive senior leadership exposure, working closely with Managing Directors and stakeholders to define multi-year plans. Competitive salary, benefits package, and potential incentives linked to company performance. JBRP1_UKTJ
White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment services. Our client specialise in providing reliable legal expenses insurance tailored to meet the needs of brokers, MGAs, intermediaries, and their clients. Regulated by both the PRA and FCA, we offer Before-the-Event (BTE) and After-the-Event (ATE) insurance alongside a range of general insurance products designed to deliver real results. As Head of Underwriting, youll play a pivotal role in strengthening the business, ensuring risk management excellence, enhancing efficiency, and inspiring a high-performing underwriting team. Your key responsibilities include: Crafting and refining the company's underwriting strategy to achieve profitable growth, increased market share, and disciplined risk selection. Leading the Underwriting Committee, balancing commercial opportunities with rigorous risk governance. Overseeing portfolio and scheme performance, assessing loss ratios, retention trends, and making key adjustment proposals to support growth. Enhancing product design, policy wordings, and underwriting guidelines to stay competitive and compliant. Acting as a key point of contact for regulators, brokers, clients, and stakeholders, ensuring transparency and confidence in account performance. Spearheading underwriting system improvements, embedding automation to increase efficiency and consistency in decision-making. Providing technical guidance to internal teams, while forging strong, trustful relationships with brokers and clients. Championing compliance to meet FCA regulations, industry standards, and internal governance requirements. This is a strategic senior position where youll work closely with the Managing Director and Executive team to shape long-term business strategy, drive market position improvement, and ensure exceptional operational integrity. Requirements We want to hear from motivated leaders who thrive on creating impact and driving results: A proven track record in senior underwriting leadership roles within the insurance industry. Deep knowledge of General Insurance products, risk selection methods, and portfolio analysis. A strategic thinker with expertise in blending analytical risk methodology with commercial opportunity. Experience engaging with regulators, brokers, clients, and internal committees, acting as a trusted voice in the industry. Strong understanding of regulatory frameworks, including FCA and governance standards. Tech-savvy skilled in implementing analytics tools, dashboards, and automated underwriting processes. A natural ability to lead and inspire high-performing teams while fostering professional growth and psychological safety. Benefits This is a unique opportunity to lead within a collaborative, dynamic, and award-winning organisation. Heres what you can look forward to: A salary up to £90,000 per annum. The chance to define strategy, influence growth, and shape the underwriting future of the company. Working on cutting-edge solutions championing innovative digital tools and automation to enhance accuracy and efficiency. An inclusive culture that values employee engagement, professional development, and strong leadership. Extensive senior leadership exposure, working closely with Managing Directors and stakeholders to define multi-year plans. Competitive salary, benefits package, and potential incentives linked to company performance. JBRP1_UKTJ
Dec 11, 2025
Full time
White Raven Resourcing Ltd are acting as a recruitment agency in relation to permanent recruitment services. Our client specialise in providing reliable legal expenses insurance tailored to meet the needs of brokers, MGAs, intermediaries, and their clients. Regulated by both the PRA and FCA, we offer Before-the-Event (BTE) and After-the-Event (ATE) insurance alongside a range of general insurance products designed to deliver real results. As Head of Underwriting, youll play a pivotal role in strengthening the business, ensuring risk management excellence, enhancing efficiency, and inspiring a high-performing underwriting team. Your key responsibilities include: Crafting and refining the company's underwriting strategy to achieve profitable growth, increased market share, and disciplined risk selection. Leading the Underwriting Committee, balancing commercial opportunities with rigorous risk governance. Overseeing portfolio and scheme performance, assessing loss ratios, retention trends, and making key adjustment proposals to support growth. Enhancing product design, policy wordings, and underwriting guidelines to stay competitive and compliant. Acting as a key point of contact for regulators, brokers, clients, and stakeholders, ensuring transparency and confidence in account performance. Spearheading underwriting system improvements, embedding automation to increase efficiency and consistency in decision-making. Providing technical guidance to internal teams, while forging strong, trustful relationships with brokers and clients. Championing compliance to meet FCA regulations, industry standards, and internal governance requirements. This is a strategic senior position where youll work closely with the Managing Director and Executive team to shape long-term business strategy, drive market position improvement, and ensure exceptional operational integrity. Requirements We want to hear from motivated leaders who thrive on creating impact and driving results: A proven track record in senior underwriting leadership roles within the insurance industry. Deep knowledge of General Insurance products, risk selection methods, and portfolio analysis. A strategic thinker with expertise in blending analytical risk methodology with commercial opportunity. Experience engaging with regulators, brokers, clients, and internal committees, acting as a trusted voice in the industry. Strong understanding of regulatory frameworks, including FCA and governance standards. Tech-savvy skilled in implementing analytics tools, dashboards, and automated underwriting processes. A natural ability to lead and inspire high-performing teams while fostering professional growth and psychological safety. Benefits This is a unique opportunity to lead within a collaborative, dynamic, and award-winning organisation. Heres what you can look forward to: A salary up to £90,000 per annum. The chance to define strategy, influence growth, and shape the underwriting future of the company. Working on cutting-edge solutions championing innovative digital tools and automation to enhance accuracy and efficiency. An inclusive culture that values employee engagement, professional development, and strong leadership. Extensive senior leadership exposure, working closely with Managing Directors and stakeholders to define multi-year plans. Competitive salary, benefits package, and potential incentives linked to company performance. JBRP1_UKTJ
Select how often (in days) to receive an alert: Create Alert As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about Alter Domus at Your role As the Head of Product - Shared Capabilities, you will develop and deliver roadmap for shared application capabilities that will be leveraged across all asset classes, such as Waterfall, Treasury & Payments, Financial Reporting, Data & Analytics. You will be responsible for developing and executing a comprehensive product strategy that aligns with our business priorities while ensuring the delivery of a modern cross-asset application that will serve Alter Domus. In this role, you will collaborate closely with technology teams to translate product vision into actionable roadmaps, ensuring clarity in backlog management and accurate estimation of user stories. Your leadership will be instrumental in driving the product roadmap, managing sprint and release plans, and fostering a culture of collaboration to resolve challenges effectively. By leveraging competitive analysis and market insights, you will shape the product roadmap and ensure our solutions remain at the forefront of the industry. This role is crucial in improving Alter Domus client experience and strengthening our competitive position, and you will take ownership of the roadmap to deliver and monetize these services for both new and existing clients. Your expertise will help position Alter Domus as a leader in the Alternative Asset space, providing exceptional value through innovative solutions and insights that empower our clients to achieve their investment objectives. Your responsibilities Develop and articulate a comprehensive product strategy and vision for the Shared Capabilities within Alter Domus. Own the product roadmap delivery, driving sprint and release planning in collaboration with technology teams. Actively collaborate with cross-functional teams to troubleshoot and resolve product-related issues. Support commercial efforts by engaging with key clients and translating regulatory developments into actionable opportunities. Conduct competitive analysis to inform product decisions and shape the product roadmap. Your profile Strategic Product Development: Proven ability to develop and execute product strategies that align with market trends and address the evolving external and internal customer needs. Driving Innovation and Differentiation Enabled by Technology: Strong passion for technology and track record of using it to deliver innovative products with material customer and commercial impact. Analytical Problem Solving: Strong analytical skills to identify challenges in product development and propose effective, actionable solutions that enhance product offerings. Data-Driven Decision Making: Proficiency in utilizing data analytics to assess product performance and identify market trends across various asset classes, driving informed strategic decisions. Market Research Expertise: Experience in conducting comprehensive market research and investor surveys to gather insights that inform product development and enhance competitive positioning. Knowledge of Alternative Asset Classes: Understanding of various alternative asset classes, including private equity, real estate, infrastructure, and private credit, would help enabling informed product development and strategy formulation. Regulatory Acumen: Familiarity with regulatory frameworks and compliance issues pertinent to alternative investments, ensuring that product offerings meet industry standards and client expectations. Investor-Centric Focus: Strong emphasis on understanding the preferences and requirements of investors in alternative assets, facilitating the creation of tailored product solutions. Effective Communication Skills: Strong verbal and written communication skills to effectively convey product strategies and performance metrics to stakeholders, including senior management and investors. Clear Articulation of Complex Concepts: Ability to articulate complex investment concepts in a clear and compelling manner, facilitating understanding among diverse stakeholders. What we expect from a leader at Alter Domus Driving Change and Engagement: As a senior leader, you will be responsible for driving change when necessary, delivering communications and directions to the team, and supporting the development and engagement of employees at all levels. Culture of Compliance and Accountability: You will drive a culture of compliance and risk control to mitigate financial, operational, and reputational risks, while maintaining a relentless focus on cost and budget discipline. Brand and Culture Promotion: As a director of Alter Domus, you will promote and build the Alter Domus brand and culture both internally and externally, acting as a role model to our people, clients, and customers. Social and Environmental Responsibility: You will be accountable for ensuring that your team maintains the highest social and environmental responsibility and standards. Transformational Leadership: Demonstrate high energy and passion for transforming the business, with a commitment to avoiding complacency and striving for success. Intellectual Curiosity and Global Mindset: Exhibit intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent. Interpersonal Skills and Influence: Possess strong interpersonal skills, with the ability to influence and build trust quickly, navigate complexity and and negotiate with tenacity and focus. Resilience and Prioritization: Show resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence. Leadership and Team Development: Ability to lead, motivate, and delegate effectively, fostering a high-performance culture with clear accountabilities and driving cross-functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives. Integrity and ESG Commitment: Demonstrate a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices. Commercial Client Engagement: Serve as a role model for commercial client engagement at the C-level, demonstrating decisiveness and persuasiveness to achieve results. Your AD Key Relationships Chief Product Officer Chief Technology Officer and Technology Leadership Team Cross Functional Business Leads Clients & Prospective clients (C-Level down to business heads) Regional Leaders, Directors and Senior Managers Finance, Legal & Compliance, Risk Management, IT and the People team WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
Dec 11, 2025
Full time
Select how often (in days) to receive an alert: Create Alert As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning "The Other House" in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions. With a deep understanding of what it takes to succeed in alternatives, we believe in being different - in what we do, in how we work and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. Find out more about Alter Domus at Your role As the Head of Product - Shared Capabilities, you will develop and deliver roadmap for shared application capabilities that will be leveraged across all asset classes, such as Waterfall, Treasury & Payments, Financial Reporting, Data & Analytics. You will be responsible for developing and executing a comprehensive product strategy that aligns with our business priorities while ensuring the delivery of a modern cross-asset application that will serve Alter Domus. In this role, you will collaborate closely with technology teams to translate product vision into actionable roadmaps, ensuring clarity in backlog management and accurate estimation of user stories. Your leadership will be instrumental in driving the product roadmap, managing sprint and release plans, and fostering a culture of collaboration to resolve challenges effectively. By leveraging competitive analysis and market insights, you will shape the product roadmap and ensure our solutions remain at the forefront of the industry. This role is crucial in improving Alter Domus client experience and strengthening our competitive position, and you will take ownership of the roadmap to deliver and monetize these services for both new and existing clients. Your expertise will help position Alter Domus as a leader in the Alternative Asset space, providing exceptional value through innovative solutions and insights that empower our clients to achieve their investment objectives. Your responsibilities Develop and articulate a comprehensive product strategy and vision for the Shared Capabilities within Alter Domus. Own the product roadmap delivery, driving sprint and release planning in collaboration with technology teams. Actively collaborate with cross-functional teams to troubleshoot and resolve product-related issues. Support commercial efforts by engaging with key clients and translating regulatory developments into actionable opportunities. Conduct competitive analysis to inform product decisions and shape the product roadmap. Your profile Strategic Product Development: Proven ability to develop and execute product strategies that align with market trends and address the evolving external and internal customer needs. Driving Innovation and Differentiation Enabled by Technology: Strong passion for technology and track record of using it to deliver innovative products with material customer and commercial impact. Analytical Problem Solving: Strong analytical skills to identify challenges in product development and propose effective, actionable solutions that enhance product offerings. Data-Driven Decision Making: Proficiency in utilizing data analytics to assess product performance and identify market trends across various asset classes, driving informed strategic decisions. Market Research Expertise: Experience in conducting comprehensive market research and investor surveys to gather insights that inform product development and enhance competitive positioning. Knowledge of Alternative Asset Classes: Understanding of various alternative asset classes, including private equity, real estate, infrastructure, and private credit, would help enabling informed product development and strategy formulation. Regulatory Acumen: Familiarity with regulatory frameworks and compliance issues pertinent to alternative investments, ensuring that product offerings meet industry standards and client expectations. Investor-Centric Focus: Strong emphasis on understanding the preferences and requirements of investors in alternative assets, facilitating the creation of tailored product solutions. Effective Communication Skills: Strong verbal and written communication skills to effectively convey product strategies and performance metrics to stakeholders, including senior management and investors. Clear Articulation of Complex Concepts: Ability to articulate complex investment concepts in a clear and compelling manner, facilitating understanding among diverse stakeholders. What we expect from a leader at Alter Domus Driving Change and Engagement: As a senior leader, you will be responsible for driving change when necessary, delivering communications and directions to the team, and supporting the development and engagement of employees at all levels. Culture of Compliance and Accountability: You will drive a culture of compliance and risk control to mitigate financial, operational, and reputational risks, while maintaining a relentless focus on cost and budget discipline. Brand and Culture Promotion: As a director of Alter Domus, you will promote and build the Alter Domus brand and culture both internally and externally, acting as a role model to our people, clients, and customers. Social and Environmental Responsibility: You will be accountable for ensuring that your team maintains the highest social and environmental responsibility and standards. Transformational Leadership: Demonstrate high energy and passion for transforming the business, with a commitment to avoiding complacency and striving for success. Intellectual Curiosity and Global Mindset: Exhibit intellectual curiosity and a global mindset, enabling effective partnerships across regions and a willingness to challenge the status quo as a change agent. Interpersonal Skills and Influence: Possess strong interpersonal skills, with the ability to influence and build trust quickly, navigate complexity and and negotiate with tenacity and focus. Resilience and Prioritization: Show resilience and composure under pressure, adept at managing competing demands and prioritizing effectively while navigating challenges with confidence. Leadership and Team Development: Ability to lead, motivate, and delegate effectively, fostering a high-performance culture with clear accountabilities and driving cross-functional collaboration. Actively manage performance and develop a pipeline of talent, empowering the team at all levels to deliver on objectives. Integrity and ESG Commitment: Demonstrate a strong commitment to high integrity, ethics, and the application of Environmental, Social, and Governance (ESG) practices. Commercial Client Engagement: Serve as a role model for commercial client engagement at the C-level, demonstrating decisiveness and persuasiveness to achieve results. Your AD Key Relationships Chief Product Officer Chief Technology Officer and Technology Leadership Team Cross Functional Business Leads Clients & Prospective clients (C-Level down to business heads) Regional Leaders, Directors and Senior Managers Finance, Legal & Compliance, Risk Management, IT and the People team WHAT WE OFFER We are committed to supporting your development, advancing your career, and providing benefits that matter to you. Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. Our global benefits also include: Support for professional accreditations such as ACCA and study leave Flexible arrangements, generous holidays, plus an additional day off for your birthday! Continuous mentoring along your career progression Active sports, events and social committees across our offices 24/7 support available from our Employee Assistance Program The opportunity to invest in our growth and success through our Employee Share Plan Equity in every sense of the word: We are in the business of equity, in every sense of the word. For us, this means taking action to ensure every colleague has equal opportunity, valuing every voice and experience across our organisation, maintaining an inclusive culture where you can bring your whole self to work, and making Alter Domus a workplace where everyone feels they belong. We celebrate our differences, and understand that our success relies on diverse perspectives and experiences, working towards shared goals and a common purpose. We take pride in creating a workplace where all our people are empowered to be truly invested in the alternative and bring their whole selves to work. We are committed to ensuring a welcoming recruiting and onboarding process for everyone. Please contact our hiring team if you require any accommodations to make our recruitment process more accessible for you.
About the Role We are seeking a seasoned General Counsel / Head of Legal to lead the global legal and compliance function for a rapidly growing technology company operating in regulated industries. This is a senior leadership role responsible for building and managing the legal strategy, ensuring compliance across multiple jurisdictions, and acting as a trusted advisor to the executive team and Board of Directors. The ideal candidate will bring strong experience in SaaS, RegTech, FinTech, cybersecurity, or compliance-driven industries, and a proven ability to navigate complex regulatory landscapes across Americas, EMEA, and APAC. This role requires a mix of strategic thinking, hands-on legal expertise, and commercial acumen, with the ability to proactively identify risks and enable business growth at scale. Key Responsibilities Legal Strategy & Governance Develop and implement the company's global legal and compliance strategy aligned with business growth objectives. Advise the Board and executive leadership on legal, regulatory, and governance matters. Ensure strong corporate governance frameworks and policies across global entities. Commercial & Contract Management Lead negotiations for enterprise SaaS contracts, licensing agreements, and strategic partnerships. Draft, review, and approve contracts with customers, vendors, and partners to minimize risks and maximize business value. Standardize contract frameworks and streamline deal-closing processes for scalability. Regulatory Compliance Oversee compliance with AML, KYC, data privacy (GDPR, CCPA, PDPA, etc.), cybersecurity, and financial regulations across multiple jurisdictions. Act as the primary contact for regulators, auditors, and external counsel globally. Monitor legal and regulatory developments that may impact business operations and proactively implement changes. Risk Management & Disputes Identify, evaluate, and mitigate legal and commercial risks. Manage litigation, disputes, and investigations in collaboration with external counsel. Implement effective risk management and compliance training programs across the organisation. Team Leadership Build, mentor, and lead an internal legal and compliance team with global coverage. Collaborate cross-functionally with Sales, Product, Finance, and HR to provide proactive legal support. Foster a culture of accountability, compliance, and ethical business practices. Key Requirements Experience: 12+ years of progressive legal experience, with at least 5 years in a General Counsel / Head of Legal role within SaaS, FinTech, RegTech, or other compliance-driven industries. Regulatory Expertise: Strong knowledge of AML, KYC, data protection, and financial regulations across Americas, EMEA, and APAC. Contracts & Commercial: Demonstrated experience leading enterprise SaaS contracts, licensing, and cross-border negotiations. Leadership: Proven ability to build and scale a global legal function, including hiring and mentoring legal and compliance professionals. Commercial Acumen: Strong business orientation, able to balance legal risk with strategic and commercial objectives. Education: Law degree (JD, LLB, or equivalent) from a top-tier institution; admission to practice in a major jurisdiction. Personality: Strategic, pragmatic, and solutions-driven, with excellent communication and stakeholder management skills. What We Offer Opportunity to lead the legal and compliance function at a fast-growing global technology company. High-impact leadership role with visibility at Board and executive levels. Competitive executive compensation, including performance-based incentives. Dynamic, collaborative, and innovation-driven culture.
Dec 11, 2025
Full time
About the Role We are seeking a seasoned General Counsel / Head of Legal to lead the global legal and compliance function for a rapidly growing technology company operating in regulated industries. This is a senior leadership role responsible for building and managing the legal strategy, ensuring compliance across multiple jurisdictions, and acting as a trusted advisor to the executive team and Board of Directors. The ideal candidate will bring strong experience in SaaS, RegTech, FinTech, cybersecurity, or compliance-driven industries, and a proven ability to navigate complex regulatory landscapes across Americas, EMEA, and APAC. This role requires a mix of strategic thinking, hands-on legal expertise, and commercial acumen, with the ability to proactively identify risks and enable business growth at scale. Key Responsibilities Legal Strategy & Governance Develop and implement the company's global legal and compliance strategy aligned with business growth objectives. Advise the Board and executive leadership on legal, regulatory, and governance matters. Ensure strong corporate governance frameworks and policies across global entities. Commercial & Contract Management Lead negotiations for enterprise SaaS contracts, licensing agreements, and strategic partnerships. Draft, review, and approve contracts with customers, vendors, and partners to minimize risks and maximize business value. Standardize contract frameworks and streamline deal-closing processes for scalability. Regulatory Compliance Oversee compliance with AML, KYC, data privacy (GDPR, CCPA, PDPA, etc.), cybersecurity, and financial regulations across multiple jurisdictions. Act as the primary contact for regulators, auditors, and external counsel globally. Monitor legal and regulatory developments that may impact business operations and proactively implement changes. Risk Management & Disputes Identify, evaluate, and mitigate legal and commercial risks. Manage litigation, disputes, and investigations in collaboration with external counsel. Implement effective risk management and compliance training programs across the organisation. Team Leadership Build, mentor, and lead an internal legal and compliance team with global coverage. Collaborate cross-functionally with Sales, Product, Finance, and HR to provide proactive legal support. Foster a culture of accountability, compliance, and ethical business practices. Key Requirements Experience: 12+ years of progressive legal experience, with at least 5 years in a General Counsel / Head of Legal role within SaaS, FinTech, RegTech, or other compliance-driven industries. Regulatory Expertise: Strong knowledge of AML, KYC, data protection, and financial regulations across Americas, EMEA, and APAC. Contracts & Commercial: Demonstrated experience leading enterprise SaaS contracts, licensing, and cross-border negotiations. Leadership: Proven ability to build and scale a global legal function, including hiring and mentoring legal and compliance professionals. Commercial Acumen: Strong business orientation, able to balance legal risk with strategic and commercial objectives. Education: Law degree (JD, LLB, or equivalent) from a top-tier institution; admission to practice in a major jurisdiction. Personality: Strategic, pragmatic, and solutions-driven, with excellent communication and stakeholder management skills. What We Offer Opportunity to lead the legal and compliance function at a fast-growing global technology company. High-impact leadership role with visibility at Board and executive levels. Competitive executive compensation, including performance-based incentives. Dynamic, collaborative, and innovation-driven culture.
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5-7 years of experience in banking or financial services, gained at either a top-tier consulting firm or within a commercial banking or capital markets environment Strong understanding of banking regulations, credit portfolio management and the requirements of IFRS9, Basel and European Regulation especially around Stress Testing and ICAAP Track record of successful project management, preferably within a commercial banking or consultancy environment and managing client relationships Excellent analytical skills and persistence in analytical and problem solving, quantitative approach to understanding problems in finance Hands-on experience with AI or GenAI tools and familiarity with LLM integration in financial services use cases a plus Willingness to travel and work onsite internationally including Africa if required (up to 15%) Good interpersonal and stakeholder management skills and the ability to build professional relationships and engage both technical and non-technical stakeholders Track record of business or proposition development, ability to synthesize and translate customer feedback into actionable and impactful propositions Fluent in English. Fluency in French or another European language beneficial Working knowledge of R and Python Education Minimum BA with an emphasis in Finance, Economics, Mathematics, or related quantitative field. MA or MSc degree a plus FRM or PRM or CFA designation a plus Responsibilities As an Assistant Director within Moody's Europe and Africa (EA) Banking Consulting Services team, you will work with leading banks, insurers, asset managers, corporates and other financial institutions to address their most critical financial risk challenges. The role will include delivering bespoke risk management solutions within the lending, single obligor and portfolio-level credit risk, finance, regulatory compliance, climate/ESG and cyber risk considerations. Core Focus Areas Loan Origination & Underwriting: Support the design and implementation of credit decisioning frameworks Credit Risk Modeling: Assist in the development and deployment of models for single obligor and portfolio-level analysis Regulatory Compliance: Contribute to projects aligned with IFRS9, stress testing, ICAAP and other regulatory mandates Portfolio Management & Impairment Analytics: Help clients optimize portfolio performance and manage expected credit losses Climate & ESG Risk Integration: Participate in the integration of sustainability metrics into credit risk workflows This role requires a blend of deep banking SME expertise, technical knowledge, client engagement skills and strategic thinking to support banks and financial institutions in navigating complex risk and regulatory landscapes Key responsibilities include: Provide senior-level client engagement and stakeholder management across regional advisory projects spanning risk, finance, lending, and portfolio management by leading and actively contributing to the design, execution, and oversight of consulting engagements Drive the development of customised solutions leveraging Moody's proprietary platforms, data, and analytical methodologies, as well as acting as a trusted advisor, translating complex risk concepts into actionable insights for clients Design and deliver interactive methodology workshops for clients, integrating both quantitative and qualitative frameworks to demonstrate how Moody's tools and methodologies can be embedded into risk management workflows to enhance decision-making and governance Lead pre-sales activities, including proposal writing, client scoping sessions, and solution design. Identify and pursue new business opportunities across the EA region Collaborate with Sales, Product Management, Center of Excellence and Marketing teams to position Moody's advisory capabilities effectively, and relay client feedback that contributes to enhancement evolution Represent Moody's at industry events, conferences, and client meetings to enhance visibility and thought leadership. Contribute to the creation of white papers, webinars, and conference presentations Support innovation in Moody's advisory offerings, including integration of Gen AI and digital transformation themes About the team The Banking Consulting Services team at Moody's Analytics serves as a strategic partner to financial institutions across Europe and Africa. We deliver specialized consulting and recurring services that empower our clients to measure and manage credit risk, comply with regulatory requirements, and optimize portfolio performance. By combining deep domain expertise with Moody's advanced analytics and technology, we provide tailored solutions in key areas such as loan origination, credit risk modelling, IFRS9 compliance, stress testing, and climate/ESG risk integration. Operating within Moody's Analytics, the EA team plays a pivotal role in cross-functional collaboration-partnering with Product, Strategy, Sales, Customer Success, and Research teams to ensure seamless delivery and high client satisfaction. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
Dec 11, 2025
Full time
At Moody's, we unite the brightest minds to turn today's risks into tomorrow's opportunities. We do this by striving to create an inclusive environment where everyone feels welcome to be who they are-with the freedom to exchange ideas, think innovatively, and listen to each other and customers in meaningful ways. Moody's is transforming how the world sees risk. As a global leader in ratings and integrated risk assessment, we're advancing AI to move from insight to action-enabling intelligence that not only understands complexity but responds to it. We decode risk to unlock opportunity, helping our clients navigate uncertainty with clarity, speed, and confidence. If you are excited about this opportunity but do not meet every single requirement, please apply! You still may be a great fit for this role or other open roles. We are seeking candidates who model our values: invest in every relationship, lead with curiosity, champion diverse perspectives, turn inputs into actions, and uphold trust through integrity. Skills and Competencies 5-7 years of experience in banking or financial services, gained at either a top-tier consulting firm or within a commercial banking or capital markets environment Strong understanding of banking regulations, credit portfolio management and the requirements of IFRS9, Basel and European Regulation especially around Stress Testing and ICAAP Track record of successful project management, preferably within a commercial banking or consultancy environment and managing client relationships Excellent analytical skills and persistence in analytical and problem solving, quantitative approach to understanding problems in finance Hands-on experience with AI or GenAI tools and familiarity with LLM integration in financial services use cases a plus Willingness to travel and work onsite internationally including Africa if required (up to 15%) Good interpersonal and stakeholder management skills and the ability to build professional relationships and engage both technical and non-technical stakeholders Track record of business or proposition development, ability to synthesize and translate customer feedback into actionable and impactful propositions Fluent in English. Fluency in French or another European language beneficial Working knowledge of R and Python Education Minimum BA with an emphasis in Finance, Economics, Mathematics, or related quantitative field. MA or MSc degree a plus FRM or PRM or CFA designation a plus Responsibilities As an Assistant Director within Moody's Europe and Africa (EA) Banking Consulting Services team, you will work with leading banks, insurers, asset managers, corporates and other financial institutions to address their most critical financial risk challenges. The role will include delivering bespoke risk management solutions within the lending, single obligor and portfolio-level credit risk, finance, regulatory compliance, climate/ESG and cyber risk considerations. Core Focus Areas Loan Origination & Underwriting: Support the design and implementation of credit decisioning frameworks Credit Risk Modeling: Assist in the development and deployment of models for single obligor and portfolio-level analysis Regulatory Compliance: Contribute to projects aligned with IFRS9, stress testing, ICAAP and other regulatory mandates Portfolio Management & Impairment Analytics: Help clients optimize portfolio performance and manage expected credit losses Climate & ESG Risk Integration: Participate in the integration of sustainability metrics into credit risk workflows This role requires a blend of deep banking SME expertise, technical knowledge, client engagement skills and strategic thinking to support banks and financial institutions in navigating complex risk and regulatory landscapes Key responsibilities include: Provide senior-level client engagement and stakeholder management across regional advisory projects spanning risk, finance, lending, and portfolio management by leading and actively contributing to the design, execution, and oversight of consulting engagements Drive the development of customised solutions leveraging Moody's proprietary platforms, data, and analytical methodologies, as well as acting as a trusted advisor, translating complex risk concepts into actionable insights for clients Design and deliver interactive methodology workshops for clients, integrating both quantitative and qualitative frameworks to demonstrate how Moody's tools and methodologies can be embedded into risk management workflows to enhance decision-making and governance Lead pre-sales activities, including proposal writing, client scoping sessions, and solution design. Identify and pursue new business opportunities across the EA region Collaborate with Sales, Product Management, Center of Excellence and Marketing teams to position Moody's advisory capabilities effectively, and relay client feedback that contributes to enhancement evolution Represent Moody's at industry events, conferences, and client meetings to enhance visibility and thought leadership. Contribute to the creation of white papers, webinars, and conference presentations Support innovation in Moody's advisory offerings, including integration of Gen AI and digital transformation themes About the team The Banking Consulting Services team at Moody's Analytics serves as a strategic partner to financial institutions across Europe and Africa. We deliver specialized consulting and recurring services that empower our clients to measure and manage credit risk, comply with regulatory requirements, and optimize portfolio performance. By combining deep domain expertise with Moody's advanced analytics and technology, we provide tailored solutions in key areas such as loan origination, credit risk modelling, IFRS9 compliance, stress testing, and climate/ESG risk integration. Operating within Moody's Analytics, the EA team plays a pivotal role in cross-functional collaboration-partnering with Product, Strategy, Sales, Customer Success, and Research teams to ensure seamless delivery and high client satisfaction. Moody's is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law. Candidates for Moody's Corporation may be asked to disclose securities holdings pursuant to Moody's Policy for Securities Trading and the requirements of the position. Employment is contingent upon compliance with the Policy, including remediation of positions in those holdings as necessary.
