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aftersales manager
Department Manager
Giorgio Armani Bicester, Oxfordshire
ARMANI OUTLET - BICESTER - DEPARTMENT MANAGER About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. The role As a Department Manager, you will oversee the operations and performance of a specific department within the store. You will play a key role in driving sales, managing inventory, leading a team, and ensuring excellent customer service. You will contribute to the store's overall success by implementing strategies to achieve sales targets, maintaining visual merchandising standards, and providing effective leadership to your Department. The Department Manager is in charge of the store when the Store Manager and Assistant Store Manager are absent. Responsibilities Sales & Customer experience Responsible for driving sales and overall store performance. Ensure excellence in the sales ceremony per company policy, supervising customer experience (presales, in-sales, aftersales) and relationship building. Analyse sales and performance data to identify trends, opportunities, and areas for improvement within the Department and provide recommendations to the Store Manager. Communicate sales targets and develop strategies to exceed or achieve store sales targets. Implement and execute promotions, events, and initiatives to drive sales and achieve store targets. Provide exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive shopping experience. Build and maintain relationships with customers and actively engage in building customer loyalty. Ensure visual merchandising standards are maintained, including proper product placement, window display, pricing, signage, and overall store presentation. People Management Assist the store manager in recruiting the store team. Assist with onboarding and training all new starters. Drive company incentive schemes and contests to achieve sales targets. Train and motivate the store team to deliver exceptional performance in all areas of responsibility, including product skills, customer service, CRM, VM and sales. Create a positive, inclusive work culture promoting teamwork, collaboration, and mutual respect. Resolve employee concerns and conflicts by providing a supportive and empathetic approach. Continuously review the performance of the team according to company standards. Assist the store manager and assistant manager in managing daily team briefings. Operations Ensure compliance with company policies and procedures, including Health & Safety, Loss Prevention, HR policies, Cash Management etc). Support Senior Management with the organisation of the store coverage to smooth store operations. Assist the Store Manager in completing administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records, etc.). Take an active role in ensuring inventory levels, including restocking shelves, conducting inventory audits, and managing replenishing processes. Qualifications Excellent leadership and team management skills, with the ability to motivate and develop a diverse team. Strong sales and customer service orientation, with the ability to build and maintain customer relationships. Ability to work in a fast paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills. Strong organisational and time management abilities with attention to detail. Previous retail management experience, preferably a department manager or in a similar role. Knowledge of visual merchandising standards and inventory management. Ability to analyse data and make data driven decisions. Benefits Competitive salary and bonus scheme. Employee discounts on Giorgio Armani products. Training and development opportunities to enhance your skills and knowledge. Be part of a globally renowned brand with a rich heritage and an exciting future. Collaborative and supportive work environment. As an equal opportunities employer, Giorgio Armani is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Giorgio Armani family.
Dec 11, 2025
Full time
ARMANI OUTLET - BICESTER - DEPARTMENT MANAGER About us: The Armani Group is a leading company in the fashion and luxury sector, with more than 8,000 employees. Its three core brands - Giorgio Armani, Emporio Armani and A X Armani Exchange - are active in all the world's major countries, across many continents. With origins firmly rooted in Italy, but also with a cosmopolitan vision and culture, the company has grown since it was founded in 1975, expanding its offer from clothes and accessories to cosmetics, fragrances, eyewear, watches, jewellery, and furniture and furnishing accessories. Today, therefore, as well as being well known in the area of fashion, the Armani Group is also renowned in the sectors of interior design, food and beverage, and hotels and resorts. Giorgio Armani has created a style that has, with remarkable consistency, continued to explore countless variations and possibilities over the years. It expresses a precise vision down to the most minute detail: a way of being and presenting oneself, certainly incorporating clothing and accessories, but also including gestures, ways, behaviours and attitudes; a style that goes beyond the sum of its parts, and well beyond what one wears Convinced that ethics and aesthetics must coincide, Giorgio Armani expresses fundamental and enduring values his clothes. He does so by creating timeless pieces that, enhanced by precious materials and artisanal craftwork, resist the whim of fleeting trends with their pure and essential design. The role As a Department Manager, you will oversee the operations and performance of a specific department within the store. You will play a key role in driving sales, managing inventory, leading a team, and ensuring excellent customer service. You will contribute to the store's overall success by implementing strategies to achieve sales targets, maintaining visual merchandising standards, and providing effective leadership to your Department. The Department Manager is in charge of the store when the Store Manager and Assistant Store Manager are absent. Responsibilities Sales & Customer experience Responsible for driving sales and overall store performance. Ensure excellence in the sales ceremony per company policy, supervising customer experience (presales, in-sales, aftersales) and relationship building. Analyse sales and performance data to identify trends, opportunities, and areas for improvement within the Department and provide recommendations to the Store Manager. Communicate sales targets and develop strategies to exceed or achieve store sales targets. Implement and execute promotions, events, and initiatives to drive sales and achieve store targets. Provide exceptional customer service, addressing customer inquiries, resolving issues, and ensuring a positive shopping experience. Build and maintain relationships with customers and actively engage in building customer loyalty. Ensure visual merchandising standards are maintained, including proper product placement, window display, pricing, signage, and overall store presentation. People Management Assist the store manager in recruiting the store team. Assist with onboarding and training all new starters. Drive company incentive schemes and contests to achieve sales targets. Train and motivate the store team to deliver exceptional performance in all areas of responsibility, including product skills, customer service, CRM, VM and sales. Create a positive, inclusive work culture promoting teamwork, collaboration, and mutual respect. Resolve employee concerns and conflicts by providing a supportive and empathetic approach. Continuously review the performance of the team according to company standards. Assist the store manager and assistant manager in managing daily team briefings. Operations Ensure compliance with company policies and procedures, including Health & Safety, Loss Prevention, HR policies, Cash Management etc). Support Senior Management with the organisation of the store coverage to smooth store operations. Assist the Store Manager in completing administrative responsibilities (sales reports, petty cash, shipping records, vendor records, HR records, etc.). Take an active role in ensuring inventory levels, including restocking shelves, conducting inventory audits, and managing replenishing processes. Qualifications Excellent leadership and team management skills, with the ability to motivate and develop a diverse team. Strong sales and customer service orientation, with the ability to build and maintain customer relationships. Ability to work in a fast paced environment and handle multiple tasks simultaneously. Excellent communication and interpersonal skills. Strong organisational and time management abilities with attention to detail. Previous retail management experience, preferably a department manager or in a similar role. Knowledge of visual merchandising standards and inventory management. Ability to analyse data and make data driven decisions. Benefits Competitive salary and bonus scheme. Employee discounts on Giorgio Armani products. Training and development opportunities to enhance your skills and knowledge. Be part of a globally renowned brand with a rich heritage and an exciting future. Collaborative and supportive work environment. As an equal opportunities employer, Giorgio Armani is committed to the equal treatment of all current and prospective employees and does not condone discrimination based on age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Giorgio Armani family.
Aftersales Manager
Arnold Clark. Chertsey, Surrey
We're looking for an experienced and ambitious Aftersales Manager to join the team at our Chertsey Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Dec 11, 2025
Full time
We're looking for an experienced and ambitious Aftersales Manager to join the team at our Chertsey Motorstore. We offer: 33 days' annual leave Flexible leave Generous employee discounts Private healthcare Workplace pension and much more Hours Full time: Monday - Friday 8am - 5 click apply for full job details
Holt Recruitment Ltd
Mobile HGV Technician
Holt Recruitment Ltd Basingstoke, Hampshire
Job Title: Mobile HGV Technician Location: Basingstoke (field-based role) Salary: 49,000 per annum Hours: Monday to Friday, Days, 45 hours per week Benefits: Company van, fuel card, tools, and uniform provided Overview: We are seeking a skilled and motivated Mobile HGV Technician to join our team, working across Basingstoke and the surrounding areas. This is an excellent opportunity for an experienced technician who enjoys the variety of mobile work, carrying out servicing, diagnostics, and repairs at customer sites. Key Responsibilities: Carry out routine servicing, maintenance, and inspections on HGVs in line with manufacturer standards. Diagnose faults and complete effective repairs on vehicles at customer premises or roadside where required. Ensure all work is completed to a high standard, in compliance with health and safety and company procedures. Use diagnostic equipment to identify and rectify electrical and mechanical issues. Prepare accurate job cards and reports, keeping records up to date. Provide excellent customer service when liaising with clients on-site. Respond to breakdowns efficiently and ensure vehicles are returned to roadworthy condition. Requirements: Fully qualified HGV Technician (NVQ Level 3 or equivalent in Heavy Vehicle Maintenance and Repair). Proven experience working on a range of HGV makes and models. Strong diagnostic skills with both mechanical and electrical systems. Full UK driving licence (HGV licence desirable but not essential). Ability to work independently, managing time and workload effectively. Flexible and proactive approach to work. What We Offer: 49,000 annual salary. Monday to Friday daytime hours (45 hours per week). Company-provided van, fuel card, and equipment. Ongoing training and development opportunities. Stable and secure long-term career with a supportive team. How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Anton on (phone number removed). Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
Dec 11, 2025
Full time
Job Title: Mobile HGV Technician Location: Basingstoke (field-based role) Salary: 49,000 per annum Hours: Monday to Friday, Days, 45 hours per week Benefits: Company van, fuel card, tools, and uniform provided Overview: We are seeking a skilled and motivated Mobile HGV Technician to join our team, working across Basingstoke and the surrounding areas. This is an excellent opportunity for an experienced technician who enjoys the variety of mobile work, carrying out servicing, diagnostics, and repairs at customer sites. Key Responsibilities: Carry out routine servicing, maintenance, and inspections on HGVs in line with manufacturer standards. Diagnose faults and complete effective repairs on vehicles at customer premises or roadside where required. Ensure all work is completed to a high standard, in compliance with health and safety and company procedures. Use diagnostic equipment to identify and rectify electrical and mechanical issues. Prepare accurate job cards and reports, keeping records up to date. Provide excellent customer service when liaising with clients on-site. Respond to breakdowns efficiently and ensure vehicles are returned to roadworthy condition. Requirements: Fully qualified HGV Technician (NVQ Level 3 or equivalent in Heavy Vehicle Maintenance and Repair). Proven experience working on a range of HGV makes and models. Strong diagnostic skills with both mechanical and electrical systems. Full UK driving licence (HGV licence desirable but not essential). Ability to work independently, managing time and workload effectively. Flexible and proactive approach to work. What We Offer: 49,000 annual salary. Monday to Friday daytime hours (45 hours per week). Company-provided van, fuel card, and equipment. Ongoing training and development opportunities. Stable and secure long-term career with a supportive team. How to Apply: If you are a motivated and experienced professional looking to take the next step in your career, we would love to hear from you. Please apply with your CV or call Anton on (phone number removed). Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments
The Recruitment Solution
Vehicle Technician
The Recruitment Solution Padgate, Warrington
Vehicle Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a GREAT SALARY and continuous support to help you achieve your career goals, ongoing training and fantastic company benefits? The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' leading brand, busy state of the art workshop based in the Warrington area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and premier brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Why Apply for this Vehicle Technician role? • Excellent basic salary • State of the art resources and training • Company Pension • Incredible Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a premier brand, who provide you with excellent support • Market leading £45,000+ OTE! Vehicle Technician Requirements • Main Stream Dealership experience is preferred and you must have a minimum of 3 years' experience as a Vehicle Technician • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools • MOT Licence is also an advantage. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Dec 10, 2025
Full time
Vehicle Technicians, Are you looking for an opportunity to be part of a dealer group that can offer a GREAT SALARY and continuous support to help you achieve your career goals, ongoing training and fantastic company benefits? The Recruitment Solution are currently recruiting for experienced Motor Vehicle Technicians to join our clients' leading brand, busy state of the art workshop based in the Warrington area. This is a fantastic opportunity for a qualified Vehicle Technician to work for a top performing dealership and premier brand who offer fantastic company benefits, career development, second to none training and industry leading salary. Why Apply for this Vehicle Technician role? • Excellent basic salary • State of the art resources and training • Company Pension • Incredible Performance Bonus • Company Benefits Scheme • Long Service Holiday Reward • Enhanced Family Planning Policy • Share Save Scheme • Your Birthday Off • You get to be a part of a premier brand, who provide you with excellent support • Market leading £45,000+ OTE! Vehicle Technician Requirements • Main Stream Dealership experience is preferred and you must have a minimum of 3 years' experience as a Vehicle Technician • Recognised Vehicle Maintenance Qualification - Minimum Level 3 • Full UK Licence • Must possess own tools • MOT Licence is also an advantage. To find out more about this Motor Vehicle Technician role or to apply for this vacancy you can email (url removed) quoting Motor Vehicle Technician or call the office on (phone number removed). Alternatively why not message or WhatsApp Daniel Walton directly today on (phone number removed). We have many different Motor Trade Jobs available from Service Manager, Service Team Leader, Aftersales Manager, Sales Executive, General Sales Manager, Sales Manager, Business Manager, Sales Admin, Body Shop Manager, Panel Beater, Dealer Principal, Motor Mechanic, Service Advisor, Bodyshop Estimator, Paint Sprayer, Motor Cycle Technicians & Mechanics, Vehicle Technician, Light Commercial Vehicle Technicians, HGV Fitters, Parts Advisor, Parts Manager, Workshop Controller, Trade Parts Representative, Fast Fit, Tyre Fitters, Warranty Administrator, Rental Advisor, Car Valetor, Collection & Delivery Drivers. Car Sales Executive, Car Sales person, Sales Executive, Car Sales, LCV Sales Executive, Commercial Vehicle Sales Executive, Service Advisor, Aftersales Advisor, Service Receptionist, Senior Service Advisor, Service Team Manager, Service Supervisor, STM Automotive Technician, PDI Technician, Service Technician, Senior Technician, Diagnostic Technician, Master Technician, Systems Technician, Qualified Technician, HGV Technician, LCV Technician, Heavy Goods Technician, Light Commercial Technician, Passenger Car Technician, Car Technician, Car Tech, LGV technician, Large Goods Vehicle Technician, Mechanic, HGV Fitter, Fast Fit Technician. Lots of Motor Trade Jobs throughout the UK. Call Us Now For Motor Trade Jobs, Working in Automotive Main Car Dealerships such as Mercedes, Audi, BMW, VW, Jaguar, Land Rover, Volvo, Bentley, Saab, Lexus, Toyota, Mazda, Ford, Peugeot, Renault, Citroen, Vauxhall, Nissan and many more.
Pembrook Resourcing
Service Manager
Pembrook Resourcing Basildon, Essex
Service Manager Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team. The role - The successful candidate will take leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service department in order to ensure that excellent customer service is provided, and all financial targets are achieved. The Individual - You will be hands on in nature, financially aware, have effective communication skills, a keen eye for detail and the ability to negotiate at all levels. You will be looking to further your career within a financially secure and progressive organisation which values and rewards talented people who work extremely hard. You will relish achieving results through your entrepreneurial spirit and your ability to create a high performing team and a great working environment. You might even feel restricted with your current organisation and dream of working for an organisation that will give you the space to achieve your full potential. Whilst prestige experience will be a benefit, attitude and character are more important to us. We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty. Key Skills - Manage the service team Liaise with other dealership managers Keen eye for detail Proactive nature IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Dec 10, 2025
Full time
Service Manager Pembrook Resourcing are currently recruiting on behalf of their client a service manager to join their busy aftersales team. The role - The successful candidate will take leadership and management of the service team for this well-established centre, your key objective will be to drive the performance of the service department in order to ensure that excellent customer service is provided, and all financial targets are achieved. The Individual - You will be hands on in nature, financially aware, have effective communication skills, a keen eye for detail and the ability to negotiate at all levels. You will be looking to further your career within a financially secure and progressive organisation which values and rewards talented people who work extremely hard. You will relish achieving results through your entrepreneurial spirit and your ability to create a high performing team and a great working environment. You might even feel restricted with your current organisation and dream of working for an organisation that will give you the space to achieve your full potential. Whilst prestige experience will be a benefit, attitude and character are more important to us. We will want to see that you have strong leadership abilities and deeply care about customer satisfaction and customer loyalty. Key Skills - Manage the service team Liaise with other dealership managers Keen eye for detail Proactive nature IT IS VERY IMPORTANT TO INCLUDE CORRECT CONTACT DETAILS, SO WE CAN CONTACT YOU REGARDING THE APPLICATION MADE! We wish you the best of luck!
Venatu Consulting Ltd
General Manager Automotive - Aberdeen
Venatu Consulting Ltd Aberdeen, Aberdeenshire
General Manager Aberdeen Market-leading package + relocation support available Automotive General Manager Dealership General Manager Head of Business A fantastic career opportunity has opened for an accomplished Automotive General Manager to lead a modern, high-potential dealership operation in Aberdeen. This is an ideal role for a results driven leader with strong Aftersales expertise and a proven track record of elevating performance across all vehicle departments. We are looking for a visible, hands on General Manager who inspires teams, drives operational excellence and delivers outstanding customer experience. This site has significant long-term growth potential, making it an exciting opportunity for an ambitious leader who wants to shape the next phase of performance. Key Responsibilities • Lead, motivate and develop high performing teams across all departments • Provide clear leadership to ensure alignment and consistency across the entire site • Drive growth across Aftersales, Used Vehicle and Commercial sales channels • Enhance customer satisfaction and support strong CSI performance • Embed a positive, collaborative and future-focused site culture • Ensure robust processes, operational standards and full compliance • Work closely with senior leadership to deliver strong commercial results • Represent the brand professionally and uphold exceptional customer service standards What We re Looking For • Proven experience as an Automotive General Manager / Head of Business • Strong understanding of Aftersales operations and performance drivers • A visible, influential leader with excellent communication skills • Ability to coach, support and unify teams to achieve shared goals • Commercially astute with a history of delivering measurable results • Strategic mindset combined with a hands-on leadership style • Confident decision-maker with strong operational awareness What s On Offer • Market-leading salary and OTE (dependent on experience) • Relocation package available • Opportunity to lead a modern site with substantial growth potential • Supportive leadership team and a forward-thinking environment • 3-stage interview process (video interview available at stage one) • Final stage may include a short task or presentation • Ideal start date: January Why This Role Stands Out This position offers the chance to take ownership of a key site in the network, influence its future direction and build a strong, high-performing culture. If you are a confident, people-focused General Manager who thrives in a dynamic environment, this opportunity offers real scope to make an impact. Ready to take the next step in your General Manager career? We d love to hear from you. Apply now or contact us for a confidential discussion.
Dec 10, 2025
Full time
General Manager Aberdeen Market-leading package + relocation support available Automotive General Manager Dealership General Manager Head of Business A fantastic career opportunity has opened for an accomplished Automotive General Manager to lead a modern, high-potential dealership operation in Aberdeen. This is an ideal role for a results driven leader with strong Aftersales expertise and a proven track record of elevating performance across all vehicle departments. We are looking for a visible, hands on General Manager who inspires teams, drives operational excellence and delivers outstanding customer experience. This site has significant long-term growth potential, making it an exciting opportunity for an ambitious leader who wants to shape the next phase of performance. Key Responsibilities • Lead, motivate and develop high performing teams across all departments • Provide clear leadership to ensure alignment and consistency across the entire site • Drive growth across Aftersales, Used Vehicle and Commercial sales channels • Enhance customer satisfaction and support strong CSI performance • Embed a positive, collaborative and future-focused site culture • Ensure robust processes, operational standards and full compliance • Work closely with senior leadership to deliver strong commercial results • Represent the brand professionally and uphold exceptional customer service standards What We re Looking For • Proven experience as an Automotive General Manager / Head of Business • Strong understanding of Aftersales operations and performance drivers • A visible, influential leader with excellent communication skills • Ability to coach, support and unify teams to achieve shared goals • Commercially astute with a history of delivering measurable results • Strategic mindset combined with a hands-on leadership style • Confident decision-maker with strong operational awareness What s On Offer • Market-leading salary and OTE (dependent on experience) • Relocation package available • Opportunity to lead a modern site with substantial growth potential • Supportive leadership team and a forward-thinking environment • 3-stage interview process (video interview available at stage one) • Final stage may include a short task or presentation • Ideal start date: January Why This Role Stands Out This position offers the chance to take ownership of a key site in the network, influence its future direction and build a strong, high-performing culture. If you are a confident, people-focused General Manager who thrives in a dynamic environment, this opportunity offers real scope to make an impact. Ready to take the next step in your General Manager career? We d love to hear from you. Apply now or contact us for a confidential discussion.
Holt Recruitment Ltd
Vehicle Technician
Holt Recruitment Ltd Knaphill, Surrey
Location:- Woking Job Title:- Vehicle Technician Salary:- 40,000 - 50,000 basic salary We are recruiting for an award-winning Independent Garage in the Woking Area for a Qualified Vehicle Technician, recently relocated into a Brand New state-of-the-art workshop. This is a top family-run and owned site, that train and progress all their Technicians to the top level, and historically they have progressed them all the way up to Master Level (with an MOT license too). If you are stuck in your current role nowhere, this is your chance. Up to 50,000 per annum depending on skills and experience 7:45 - 5:15pm Mon- Fri only Independently owned and grown workshop, they have an outstanding reputation for the quality of their work. Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Dec 10, 2025
Full time
Location:- Woking Job Title:- Vehicle Technician Salary:- 40,000 - 50,000 basic salary We are recruiting for an award-winning Independent Garage in the Woking Area for a Qualified Vehicle Technician, recently relocated into a Brand New state-of-the-art workshop. This is a top family-run and owned site, that train and progress all their Technicians to the top level, and historically they have progressed them all the way up to Master Level (with an MOT license too). If you are stuck in your current role nowhere, this is your chance. Up to 50,000 per annum depending on skills and experience 7:45 - 5:15pm Mon- Fri only Independently owned and grown workshop, they have an outstanding reputation for the quality of their work. Requirements for Vehicle Technician role 1. A Motor Trade qualification to work on any type of vehicle 2. Driving License 3. Tools to tackle repairs 4. 18 months experience, but open to a conversation around it. Ready for an upgrade? If you are interested in this position please contact Eric Duxbury at Holt Recruitment. He can tell you everything you need to know about your next move by hitting 'Apply' below. Please note:- if your CV is out of date, don't worry. Apply anyway, we can update it for you. Holt Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Holt Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments.
Manpower
Aftersales Account Manager
Manpower Lutterworth, Leicestershire
Aftersales Account Manager Lutterworth Competitive Base Salary + Sales Incentive Scheme Permanent Manpower is proud to be partnered with a leading global provider of industrial measurement, inspection, and quality technology solutions. Our client delivers world-class systems, software and services that help manufacturers improve product quality, enhance productivity, and achieve operational exce click apply for full job details
Dec 10, 2025
Full time
Aftersales Account Manager Lutterworth Competitive Base Salary + Sales Incentive Scheme Permanent Manpower is proud to be partnered with a leading global provider of industrial measurement, inspection, and quality technology solutions. Our client delivers world-class systems, software and services that help manufacturers improve product quality, enhance productivity, and achieve operational exce click apply for full job details
Customer Support Programme Manager (m/f/d)
rpc - The Retail Performance Company Farnborough, Hampshire
International Permanent Full-time Who we are rpc - The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in ten countries with over 400 employees. Your Tasks What you will do: Contribute to the promotion of central Customer Support programmes & initiatives. The role will be responsible for the operational management of programmes including Accessories Sales Management, Service Retention Consultancy, & Physical, Digital & Lifestyle E-commerce, & report directly to the client key stakeholders. A strong aftersales background with knowledge of latest trends in the industry is heavily preferred. Lead & provide coaching for members of the team to ensure effective performance and target achievement at all levels. This will encompass from supporting new processes & adapting it to business priorities, to supporting specific teams within the programme to improve results. Regularly align with key Customer Support, Marketing & Sales & stakeholders within the client organisation on relevant performance metrics, related initiatives, & support topics. Excellent client relationship management skills are a must. Lead periodic review meetings with the team's data reporting analyst on performance metrics and ways to improve business results. Ability to interpret dashboard data & KPI metrics is necessary to interpret monthly reports, as well as finding way to keep improving the performance dashboard. Identify novel opportunities to enhance sales & customer retention performance within the retailer network and through direct channels. Compile best practices related to key customer support topics & develop innovative business development initiatives. Take a lead role to advise the client team on performance strategy & potential process improvements. Provide dynamic project management & stakeholder alignment with relevant experience to contribute to on-going Customer Support department projects & developments. Coordinate & lead periodic programme meetings to monitor performance & action plans progress. Ability to communicate clearly and elevate when relevant is key. Envisaged as a hybrid role with regular in-office (Farnborough). Your Profile What we are looking for: 6+ years of experience in business development desired in the following areas: automotive industry, customer support, Project management & coordination (preferably within automotive) Bachelor degree in business or related preferred Consulting 2.0 A consulting environment that constantly reinvents itself: at rpc your project utilization is not bonus-relevant and we offer maximum flexibility, for example through sabbaticals, remote work and part-time work, to ideally complement your personal life situation. We ensure your satisfaction through mentoring, regular happiness checks and a qualified Feelgood Manager. rpc Spirit A corporate culture that is better than others - that's just the way it is! Our employees describe us as open, dynamic, friendly and appreciative. We have a strict "no jerks" policy. Decision-making processes are short and hierarchies are flat. The latter can best be experienced at one of our legendary company events. Training & Perspectives Prospects beyond the next career level: at rpc you have the opportunity to use your strengths according to your individual liking, take on responsibility quickly and actively shape the company. Our in-house rpc academy takes care of everything else. Questions? Then call or e-mail us: (0) We are looking forward to your application!
Dec 10, 2025
Full time
International Permanent Full-time Who we are rpc - The Retail Performance Company is the consulting company for the entire path to a customer-oriented transformation: from strategy, customer experience design and data analytics to people empowerment and performance management. We have made it our mission to support our clients with holistic solutions from strategy to implementation from a single source. Our focus is on creating inspiring customer experiences for a sustainable and value-adding relationship between brands and end customers. rpc was founded in 2013 as a joint venture between the BMW Group and H&Z Unternehmensberatung AG and is represented in ten countries with over 400 employees. Your Tasks What you will do: Contribute to the promotion of central Customer Support programmes & initiatives. The role will be responsible for the operational management of programmes including Accessories Sales Management, Service Retention Consultancy, & Physical, Digital & Lifestyle E-commerce, & report directly to the client key stakeholders. A strong aftersales background with knowledge of latest trends in the industry is heavily preferred. Lead & provide coaching for members of the team to ensure effective performance and target achievement at all levels. This will encompass from supporting new processes & adapting it to business priorities, to supporting specific teams within the programme to improve results. Regularly align with key Customer Support, Marketing & Sales & stakeholders within the client organisation on relevant performance metrics, related initiatives, & support topics. Excellent client relationship management skills are a must. Lead periodic review meetings with the team's data reporting analyst on performance metrics and ways to improve business results. Ability to interpret dashboard data & KPI metrics is necessary to interpret monthly reports, as well as finding way to keep improving the performance dashboard. Identify novel opportunities to enhance sales & customer retention performance within the retailer network and through direct channels. Compile best practices related to key customer support topics & develop innovative business development initiatives. Take a lead role to advise the client team on performance strategy & potential process improvements. Provide dynamic project management & stakeholder alignment with relevant experience to contribute to on-going Customer Support department projects & developments. Coordinate & lead periodic programme meetings to monitor performance & action plans progress. Ability to communicate clearly and elevate when relevant is key. Envisaged as a hybrid role with regular in-office (Farnborough). Your Profile What we are looking for: 6+ years of experience in business development desired in the following areas: automotive industry, customer support, Project management & coordination (preferably within automotive) Bachelor degree in business or related preferred Consulting 2.0 A consulting environment that constantly reinvents itself: at rpc your project utilization is not bonus-relevant and we offer maximum flexibility, for example through sabbaticals, remote work and part-time work, to ideally complement your personal life situation. We ensure your satisfaction through mentoring, regular happiness checks and a qualified Feelgood Manager. rpc Spirit A corporate culture that is better than others - that's just the way it is! Our employees describe us as open, dynamic, friendly and appreciative. We have a strict "no jerks" policy. Decision-making processes are short and hierarchies are flat. The latter can best be experienced at one of our legendary company events. Training & Perspectives Prospects beyond the next career level: at rpc you have the opportunity to use your strengths according to your individual liking, take on responsibility quickly and actively shape the company. Our in-house rpc academy takes care of everything else. Questions? Then call or e-mail us: (0) We are looking forward to your application!
Production Manager (SME)
Zenoot Ltd Town Centre, Shropshire
About Our Client Our client is a well established, growing industrial manufacturing company and a market leader in its field. Job Description Deliver safe, high quality and efficient manufacturing processes for the site Ensure that every link in the manufacturing chain is defined and planned with Standard Operating Procedures and measured in line with industry best practice. Be responsible for production and ensuring that systems, processes and people are able to deliver production plans that are sequenced, support material and work content flow and achieve the required output in an efficient manner. Deliver high quality products, achieving best in class on time and in full metrics, using detailed logistical planning to ensure optimised and economic loads. Lead a team of shift managers and production operators, Manage and drive improvement in the performance of the manufacturing team. Identify when performance does not meet expectation, respond promptly and appropriately to rectify the issue. Design and implement KPIs that accurately reflect the performance of our manufacturing function. Ensure the KPIs are highly accurate and reflective of the manufacturing process being measured. Use root cause analysis, continuous improvement, and lean methodology to always target improvements and achieve excellence. Escalate and address business risks without delay or hesitation. Ensure that capital equipment, machinery and tooling are used and maintained in a safe, efficient and cost-effective manner for the benefit of the business. Minimise downtime through total preventative maintenance regimes and ensure that all capital assets are maximised in terms of efficiency and output. When making new capital investments anticipate growth versus current capacity, go through rigorous market research and tendering processes and deliver capital equipment proposals with high-quality performance and strong returns on investment. Continuously monitor, report on and minimise material waste, cascading 'cost consciousness' and 'cost of quality' initiatives and culture change. Work closely with other areas of the business understanding broader KPIs from other departments that impact on the manufacturing function. Work closely with the Design team to convert new products to viable manufacturing solutions, work with the Sales team to anticipate customer demand and plan manufacturing output, work closely with Customer Care to gather intelligence on improving build quality and work closely with the Human Resources team to ensure that manufacturing have the right people with right skills in the right places at the right times. Ensure that NPI projects and Product Improvement projects are fully supported by the manufacturing team to facilitate costing activities, technical sample reviews, production trials and full integration and transition to new products and solutions. Ensure that the manufacturing team are fully aligned to the wider business and understand growth strategies, efficiency and output improvements and the business plans for Product Improvements, New Product Introductions and Aftersales Parts supply continuity and expansion. Develop cross functional co-operation and knowledge to manage the needs of all stakeholders. Work collaboratively with all functions to identify future trends and development requirements to deliver products and develop new products and services to further enhance the offering to its end customers and distributors Champion all health & safety standards to ensure they are met or exceeded, working with the Health and Safety Manager for the purposes of the Business Units and processes under your remit and control. Escalate risks, non-compliance, concerns and deficiencies to the directors and ensure that these are rectified. Deliver actions and objectives agreed within the business plan. The Successful Applicant You will have an industrial manufacturing background - mechanical engineering, metal work (welding, fabrication, assembly), machining, precision engineering components etc in a production, manufacturing or operations management role. Manufacturing Safety: Knowledge of manufacturing safety; ability to identify work-related hazards and perform necessary activities to meet regulatory requirements for the safety and protection of workers, environment and site. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Knowledge of successful performance management techniques; ability to apply performance management system, practices, and tools to developing and improving individual, team, and organizational performance. Knowledge and understanding of Lean principles and Six Sigma methodology to continuously improve the business. Manufacturing Standards, Procedures and Policies : Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance. Proven progressive responsibility in manufacturing, including experience in formal manufacturing operations leadership. Excellent communicator across all levels of the organization, to direct and motivate people to ensure goals are met. Proven experience in a manufacturing or production management role Desired experience in sustainable manufacturing, embracing technological advancements, and implementing automation solutions Strong analytical and problem-solving skills Computer literate What's on Offer £50,000 to £60,000 plus bonus and benefits
Dec 10, 2025
Full time
About Our Client Our client is a well established, growing industrial manufacturing company and a market leader in its field. Job Description Deliver safe, high quality and efficient manufacturing processes for the site Ensure that every link in the manufacturing chain is defined and planned with Standard Operating Procedures and measured in line with industry best practice. Be responsible for production and ensuring that systems, processes and people are able to deliver production plans that are sequenced, support material and work content flow and achieve the required output in an efficient manner. Deliver high quality products, achieving best in class on time and in full metrics, using detailed logistical planning to ensure optimised and economic loads. Lead a team of shift managers and production operators, Manage and drive improvement in the performance of the manufacturing team. Identify when performance does not meet expectation, respond promptly and appropriately to rectify the issue. Design and implement KPIs that accurately reflect the performance of our manufacturing function. Ensure the KPIs are highly accurate and reflective of the manufacturing process being measured. Use root cause analysis, continuous improvement, and lean methodology to always target improvements and achieve excellence. Escalate and address business risks without delay or hesitation. Ensure that capital equipment, machinery and tooling are used and maintained in a safe, efficient and cost-effective manner for the benefit of the business. Minimise downtime through total preventative maintenance regimes and ensure that all capital assets are maximised in terms of efficiency and output. When making new capital investments anticipate growth versus current capacity, go through rigorous market research and tendering processes and deliver capital equipment proposals with high-quality performance and strong returns on investment. Continuously monitor, report on and minimise material waste, cascading 'cost consciousness' and 'cost of quality' initiatives and culture change. Work closely with other areas of the business understanding broader KPIs from other departments that impact on the manufacturing function. Work closely with the Design team to convert new products to viable manufacturing solutions, work with the Sales team to anticipate customer demand and plan manufacturing output, work closely with Customer Care to gather intelligence on improving build quality and work closely with the Human Resources team to ensure that manufacturing have the right people with right skills in the right places at the right times. Ensure that NPI projects and Product Improvement projects are fully supported by the manufacturing team to facilitate costing activities, technical sample reviews, production trials and full integration and transition to new products and solutions. Ensure that the manufacturing team are fully aligned to the wider business and understand growth strategies, efficiency and output improvements and the business plans for Product Improvements, New Product Introductions and Aftersales Parts supply continuity and expansion. Develop cross functional co-operation and knowledge to manage the needs of all stakeholders. Work collaboratively with all functions to identify future trends and development requirements to deliver products and develop new products and services to further enhance the offering to its end customers and distributors Champion all health & safety standards to ensure they are met or exceeded, working with the Health and Safety Manager for the purposes of the Business Units and processes under your remit and control. Escalate risks, non-compliance, concerns and deficiencies to the directors and ensure that these are rectified. Deliver actions and objectives agreed within the business plan. The Successful Applicant You will have an industrial manufacturing background - mechanical engineering, metal work (welding, fabrication, assembly), machining, precision engineering components etc in a production, manufacturing or operations management role. Manufacturing Safety: Knowledge of manufacturing safety; ability to identify work-related hazards and perform necessary activities to meet regulatory requirements for the safety and protection of workers, environment and site. Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. Knowledge of successful performance management techniques; ability to apply performance management system, practices, and tools to developing and improving individual, team, and organizational performance. Knowledge and understanding of Lean principles and Six Sigma methodology to continuously improve the business. Manufacturing Standards, Procedures and Policies : Knowledge of organizational standards, procedures and policies in manufacturing activities; ability to plan, guide, and monitor manufacturing processes for compliance. Proven progressive responsibility in manufacturing, including experience in formal manufacturing operations leadership. Excellent communicator across all levels of the organization, to direct and motivate people to ensure goals are met. Proven experience in a manufacturing or production management role Desired experience in sustainable manufacturing, embracing technological advancements, and implementing automation solutions Strong analytical and problem-solving skills Computer literate What's on Offer £50,000 to £60,000 plus bonus and benefits
Listers
Aftersales Manager
Listers Coventry, Warwickshire
Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Volkswagen Commercial VehiclesDealership based in Coventry. Benefits include the use of a company vehicle and an OTE of £65,000. In every aspect of our dealerships the aim is always to exceed customer expectation click apply for full job details
Dec 10, 2025
Full time
Job Introduction We are currently recruiting for a high achieving Aftersales Manager for our Volkswagen Commercial VehiclesDealership based in Coventry. Benefits include the use of a company vehicle and an OTE of £65,000. In every aspect of our dealerships the aim is always to exceed customer expectation click apply for full job details
Aftersales Manager
WALLACE HIND SELECTION LIMITED Bedford, Bedfordshire
Do you want a real challenge? This Aftersales Manager is a varied engineering and technical role where you will not only manage after-sales issues including service, warranty and ECN's for our machinery and equipment, but you'll also be involved with NPI, tracking projects through to production and getting involved in pre-sales and tendering click apply for full job details
Dec 10, 2025
Full time
Do you want a real challenge? This Aftersales Manager is a varied engineering and technical role where you will not only manage after-sales issues including service, warranty and ECN's for our machinery and equipment, but you'll also be involved with NPI, tracking projects through to production and getting involved in pre-sales and tendering click apply for full job details
Octane Recruitment
Retail Manager
Octane Recruitment
Retail / Business Manager Location:Barnsley Salary:£30,000 OTE £50,000 Hours:Monday - Saturday, no Sundays, 5 day working week. Ref: 29388 We are looking for an experienced Retail / Business Manager for our clients reputable site inBarnsley. Working for a large dealer group that offers employees excellent working conditions and progression. Benefits include but not limited to: Generous holidays Pension scheme Competitive salary and bonus scheme Retail / Business Manager duties: The position will entail aiding the customers in finding the right finance package to suit their needs. Working closely with the Sales Executives and Sales Manager you will need to show a strong F&I knowledge to aid the department. Working for the large Milton Keynes Used Car Sales operation, which is a high volume and fast-moving environment. Selling finance, insurance products and additional products. Working within a the FCA regulations and company guidelines. Matching customers needs to the relevant finance sources. Retail / Business Manager requirements: Retail / Business Manager experience would be an ideal however we may consider a highly experienced Car Sales Executive or Sales Controller. Key is you must be highly self-motivated, want to earn and someone who is career focused. Full UK Driving licence Willing to work weekends, limited Sundays If you are interested in applying for this Retail / Business Manager vacancy, then please in the first instance, send me your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Jordan O'Connor- Octane Recruitment NTHOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Dec 10, 2025
Full time
Retail / Business Manager Location:Barnsley Salary:£30,000 OTE £50,000 Hours:Monday - Saturday, no Sundays, 5 day working week. Ref: 29388 We are looking for an experienced Retail / Business Manager for our clients reputable site inBarnsley. Working for a large dealer group that offers employees excellent working conditions and progression. Benefits include but not limited to: Generous holidays Pension scheme Competitive salary and bonus scheme Retail / Business Manager duties: The position will entail aiding the customers in finding the right finance package to suit their needs. Working closely with the Sales Executives and Sales Manager you will need to show a strong F&I knowledge to aid the department. Working for the large Milton Keynes Used Car Sales operation, which is a high volume and fast-moving environment. Selling finance, insurance products and additional products. Working within a the FCA regulations and company guidelines. Matching customers needs to the relevant finance sources. Retail / Business Manager requirements: Retail / Business Manager experience would be an ideal however we may consider a highly experienced Car Sales Executive or Sales Controller. Key is you must be highly self-motivated, want to earn and someone who is career focused. Full UK Driving licence Willing to work weekends, limited Sundays If you are interested in applying for this Retail / Business Manager vacancy, then please in the first instance, send me your CV and I will contact you on receipt. All applications will be treated with the utmost confidentiality. Jordan O'Connor- Octane Recruitment NTHOJ Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Octane Recruitment
MET Technician
Octane Recruitment Gloucester, Gloucestershire
MET Technician Location: Gloucester Salary: £21 - £23 per hour plus uncapped time saved bonus (Worth an extra £5000 - £10,000 per annum in most cases) Hours: Monday to Friday 42.5 hours and can be worked with a degree of flexibility. Reference: 29348 We are currently recruiting for a fully qualified MET Technician for a reputable Bodyshop in Gloucester. This opportunity has arisen due to the increased volume of work at the site, and we are looking for a dedicated individual who is keen to earn well and thrive in a fast-paced, busy environment. ATA accreditation is preferred but not essential. Benefits for MET Technician 23 days of annual leave plus your birthday and bank holidays Uncapped bonus scheme paid monthly Free life assurance Well being services such as physiotherapy, 24/7 GP service, dental plan etc Pension & Save-As-You-Earn share scheme Flexible gym memberships Role Overview MET Technician Carrying out Mechanical, Electrical, and Trim (MET) work on allocated jobs Panel replacement and realignment to manufacturer gapping and specifications Vehicle diagnostics, fault finding, and fault clearing Removal and refitting of radiators, air conditioning repairs, and re-gassing Panel straightening and filling Suspension component replacement, repairs, and wheel alignment ADAS calibration (training provided) Identifying additional repair work and liaising with the Vehicle Damage Assessor (VDA) Requirements MET Technician Proven experience working in a Bodyshop environment is essential City & Guilds, NVQ, or ATA qualifications are ideal but not essential Must hold a full UK driving licence How to Apply If you are interested in applying for this MET Technician vacancy, then please send your CV and we will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Daniel Ford Octane Recruitment MDLOJ Octane Recruitment is a leading recruitment agency specialising in the Automotive, Motor Trade, Engineering, OEM, and related industries. We are actively recruiting across the UK for roles including Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, SMART Repair Technician, Cosmetic Repair Technician, ADR Technician, Bodyshop Estimator, Vehicle Damage Assessor (VDA), Bodyshop Manager, and Assistant Bodyshop Manager. We also recruit across a wide range of sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions, and Confidential Appointments. JBRP1_UKTJ
Dec 10, 2025
Full time
MET Technician Location: Gloucester Salary: £21 - £23 per hour plus uncapped time saved bonus (Worth an extra £5000 - £10,000 per annum in most cases) Hours: Monday to Friday 42.5 hours and can be worked with a degree of flexibility. Reference: 29348 We are currently recruiting for a fully qualified MET Technician for a reputable Bodyshop in Gloucester. This opportunity has arisen due to the increased volume of work at the site, and we are looking for a dedicated individual who is keen to earn well and thrive in a fast-paced, busy environment. ATA accreditation is preferred but not essential. Benefits for MET Technician 23 days of annual leave plus your birthday and bank holidays Uncapped bonus scheme paid monthly Free life assurance Well being services such as physiotherapy, 24/7 GP service, dental plan etc Pension & Save-As-You-Earn share scheme Flexible gym memberships Role Overview MET Technician Carrying out Mechanical, Electrical, and Trim (MET) work on allocated jobs Panel replacement and realignment to manufacturer gapping and specifications Vehicle diagnostics, fault finding, and fault clearing Removal and refitting of radiators, air conditioning repairs, and re-gassing Panel straightening and filling Suspension component replacement, repairs, and wheel alignment ADAS calibration (training provided) Identifying additional repair work and liaising with the Vehicle Damage Assessor (VDA) Requirements MET Technician Proven experience working in a Bodyshop environment is essential City & Guilds, NVQ, or ATA qualifications are ideal but not essential Must hold a full UK driving licence How to Apply If you are interested in applying for this MET Technician vacancy, then please send your CV and we will contact you on receipt. All applications will be treated with the utmost confidentiality. Consultant: Daniel Ford Octane Recruitment MDLOJ Octane Recruitment is a leading recruitment agency specialising in the Automotive, Motor Trade, Engineering, OEM, and related industries. We are actively recruiting across the UK for roles including Panel Beater, Panel Technician, Paint Sprayer, Paint Technician, MET Technician, SMART Repair Technician, Cosmetic Repair Technician, ADR Technician, Bodyshop Estimator, Vehicle Damage Assessor (VDA), Bodyshop Manager, and Assistant Bodyshop Manager. We also recruit across a wide range of sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions, and Confidential Appointments. JBRP1_UKTJ
Aftersales Manager
The Solution Automotive Limited Blackpool, Lancashire
Aftersales Manager Franchised Motor Dealership Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment. Salary - £55,000 Basic £75,000 OTE package may vary depending on experience As the Aftersales Manager, you'll be responsible for overseeing the full aftersales function, guiding a team of technicians, service advisors and parts experts to deliver top tier performance and outstanding customer care. Responsibilities will include: Leading, coaching and developing team members to maximise performance and build a strong, engaged culture Reviewing and improving operational processes to drive efficiency, growth and customer satisfaction Managing expenditure and resources in line with business targets to ensure profitability and cost control Setting and monitoring targets that reflect both dealership objectives and manufacturer standards Maintaining compliance and supporting the implementation of effective processes and procedures To be successful in this position, you will need to demonstrate previous experience as an Aftersales Manager within a franchised dealership. The ideal candidate will also offer: A proactive, hands-on leadership style with the ability to motivate and influence Strong communication and customer facing skills Excellent organisational abilities and resilience in a fast paced environment A professional, customer-first attitude and impeccable presentation If you're looking to take the next step in your automotive career and want to join a business where your contribution truly matters, we'd love to hear from you. Apply today for a confidential discussion. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. JBRP1_UKTJ
Dec 10, 2025
Full time
Aftersales Manager Franchised Motor Dealership Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment. Salary - £55,000 Basic £75,000 OTE package may vary depending on experience As the Aftersales Manager, you'll be responsible for overseeing the full aftersales function, guiding a team of technicians, service advisors and parts experts to deliver top tier performance and outstanding customer care. Responsibilities will include: Leading, coaching and developing team members to maximise performance and build a strong, engaged culture Reviewing and improving operational processes to drive efficiency, growth and customer satisfaction Managing expenditure and resources in line with business targets to ensure profitability and cost control Setting and monitoring targets that reflect both dealership objectives and manufacturer standards Maintaining compliance and supporting the implementation of effective processes and procedures To be successful in this position, you will need to demonstrate previous experience as an Aftersales Manager within a franchised dealership. The ideal candidate will also offer: A proactive, hands-on leadership style with the ability to motivate and influence Strong communication and customer facing skills Excellent organisational abilities and resilience in a fast paced environment A professional, customer-first attitude and impeccable presentation If you're looking to take the next step in your automotive career and want to join a business where your contribution truly matters, we'd love to hear from you. Apply today for a confidential discussion. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission. JBRP1_UKTJ
Octane Recruitment
Vehicle Technician / MOT Tester
Octane Recruitment
Vehicle Technician/ MOT Tester -Bolton Salary Up to £44,000 Basic + Bonus + Overtime DOE & Qualifications Days Monday Friday, 8:30am - 5pm, Saturdays on a rota Ref 27843 We have a new job vacancy available for a Vehicle Technician/ MOT Tester in Bolton. My client is one of the UK's leading main dealerships in thearea and they're looking for an experienced Vehicle Technician/ MOT Tester wanting to join agreat team! This is a great opportunity for a Vehicle Technician/ MOT Tester looking to work for and alongisde one of the best in the industry. If you're a Vehicle Technician/ MOT Tester currently on the lookout then apply now! Vehicle Technician / MOT Tester Benefits: Excellent Bonus Opportunities In house training opportunities for career progression Great pension scheme Company Discounts Vehicle Technician / MOT Tester Role: Carry out servicing and maintenance of all vehicles Electrical, mechanical, and hydraulic fault diagnosis and repair, this work may include warranty approved work in line with our brand parameters Department of Transport (MOT) testing duties (if qualified) Vehicle Technician / MOT Tester Requirements: Full UK driving license NVQ or IMI level 3 ideally but we will also consider level 2 with experience Octane Recruitment Consultant Al-amin Abiru VTNTH Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
Dec 10, 2025
Full time
Vehicle Technician/ MOT Tester -Bolton Salary Up to £44,000 Basic + Bonus + Overtime DOE & Qualifications Days Monday Friday, 8:30am - 5pm, Saturdays on a rota Ref 27843 We have a new job vacancy available for a Vehicle Technician/ MOT Tester in Bolton. My client is one of the UK's leading main dealerships in thearea and they're looking for an experienced Vehicle Technician/ MOT Tester wanting to join agreat team! This is a great opportunity for a Vehicle Technician/ MOT Tester looking to work for and alongisde one of the best in the industry. If you're a Vehicle Technician/ MOT Tester currently on the lookout then apply now! Vehicle Technician / MOT Tester Benefits: Excellent Bonus Opportunities In house training opportunities for career progression Great pension scheme Company Discounts Vehicle Technician / MOT Tester Role: Carry out servicing and maintenance of all vehicles Electrical, mechanical, and hydraulic fault diagnosis and repair, this work may include warranty approved work in line with our brand parameters Department of Transport (MOT) testing duties (if qualified) Vehicle Technician / MOT Tester Requirements: Full UK driving license NVQ or IMI level 3 ideally but we will also consider level 2 with experience Octane Recruitment Consultant Al-amin Abiru VTNTH Octane Recruitment are a leading Recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries. We are recruiting across the UK for Vehicle Technician, Vehicle Mechanic, Commercial Vehicle Technician, Diagnostic Technician, Senior Technician, Master Technician, Mobile Vehicle Technician, PDI Technician, Prep Technician, MOT Tester, Fast Fit Technician, LCV Technician, Light Commercial Technician, HGV Technician, Bus Technician, LGV Technician, HGV Engineer, HGV Mechanic, HGV Fitter. Octane Recruitment cover a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments. JBRP1_UKTJ
General Manager
Wessex Garages Holdings Ltd City, Bristol
Overview General Manager Reference Number - Salary Competitive Plus Bonus Wessex Garages is a highly successful and stable business renowned for its customer focussed approach and outstanding brand performance. We are currently looking for a dynamic and visionary General Manager to lead our flagship Nissan site in Cribbs Causeway, Bristol. This pivotal role involves overseeing the day-to-day operations, taking full responsibility for financial performance, and providing effective leadership. Reporting directly to the Operations Director, this position offers exceptional career growth opportunities for the right candidate. Reference: VAN0517 Key Responsibilities As the General Manager, you will assume overall accountability for the financial and people performance of a range of departments within our dealerships including Sales, Aftersales and Parts. With the support of the Operations Director and corporate functions, your key responsibilities will include: Leadership and Team Management: Lead, coach, and motivate a team of automotive retail professionals, ensuring all departments are adequately staffed. Foster a high-performance culture that recognises and rewards exceptional achievements while effectively addressing underperformance. Financial Planning and Performance: Establish annual financial and growth objectives for each department, devising strategies to meet profit and product targets. Prepare accurate dealership reporting and forecasting in adherence to group reporting frameworks. Oversee dealership marketing strategies aligned with manufacturer guidelines to support business objectives. Drive outstanding levels of customer satisfaction in Sales, Aftersales and Parts, coaching the leadership team to achieve the same. Compliance and Regulation: Ensure all dealership activities comply with Wessex Garages, manufacturer, and regulatory requirements. Possess knowledge of manufacturer metrics, such as dealer balanced scorecard, to drive operational excellence. Required Experience To excel in this role, it is crucial to have prior experience as a General Manager alongside motor trade experience. In addition to the relevant experience, the ideal candidate will demonstrate the following attributes: Strong leadership skills, with the ability to inspire, coach, and motivate a diverse team. Professionalism and composure, along with exceptional stakeholder management skills for internal and external relationships. Strong analytical and problem-solving abilities, utilising available data to identify potential challenges across all departments. Forward-thinking mindset and excellent communication skills. If you meet the above criteria and have the passion, skills, and talent to help us grow our business, we would love to receive your application. Why Join Wessex Garages? We're committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work: Holiday Allowance - Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us. Pension Scheme - We contribute to your future with company-backed pension support. Exclusive Employee Schemes - Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation. Wellbeing Support - Through our partnership with Menable, a specialist service for the automotive sector, you'll have free access to confidential coaching, wellbeing check ins, and referral support where needed. Health Benefits - We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round. Event Perks - As proud sponsors of Bristol Bears Rugby, we offer a limited number of free tickets to each game for our colleagues. Please note: Driving licence checks will be carried out during the recruitment process. We are unable to provide visa sponsorship for this position. Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process. Reg Office: Pennywell Road, Bristol, Avon, BS5 0TT Reg. Company Number: VAT Reg. No. Wessex Garages Holdings Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary. Wessex Garages Holdings Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 535085. Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required. Social media Featuring the latest news, stories and updates.
Dec 10, 2025
Full time
Overview General Manager Reference Number - Salary Competitive Plus Bonus Wessex Garages is a highly successful and stable business renowned for its customer focussed approach and outstanding brand performance. We are currently looking for a dynamic and visionary General Manager to lead our flagship Nissan site in Cribbs Causeway, Bristol. This pivotal role involves overseeing the day-to-day operations, taking full responsibility for financial performance, and providing effective leadership. Reporting directly to the Operations Director, this position offers exceptional career growth opportunities for the right candidate. Reference: VAN0517 Key Responsibilities As the General Manager, you will assume overall accountability for the financial and people performance of a range of departments within our dealerships including Sales, Aftersales and Parts. With the support of the Operations Director and corporate functions, your key responsibilities will include: Leadership and Team Management: Lead, coach, and motivate a team of automotive retail professionals, ensuring all departments are adequately staffed. Foster a high-performance culture that recognises and rewards exceptional achievements while effectively addressing underperformance. Financial Planning and Performance: Establish annual financial and growth objectives for each department, devising strategies to meet profit and product targets. Prepare accurate dealership reporting and forecasting in adherence to group reporting frameworks. Oversee dealership marketing strategies aligned with manufacturer guidelines to support business objectives. Drive outstanding levels of customer satisfaction in Sales, Aftersales and Parts, coaching the leadership team to achieve the same. Compliance and Regulation: Ensure all dealership activities comply with Wessex Garages, manufacturer, and regulatory requirements. Possess knowledge of manufacturer metrics, such as dealer balanced scorecard, to drive operational excellence. Required Experience To excel in this role, it is crucial to have prior experience as a General Manager alongside motor trade experience. In addition to the relevant experience, the ideal candidate will demonstrate the following attributes: Strong leadership skills, with the ability to inspire, coach, and motivate a diverse team. Professionalism and composure, along with exceptional stakeholder management skills for internal and external relationships. Strong analytical and problem-solving abilities, utilising available data to identify potential challenges across all departments. Forward-thinking mindset and excellent communication skills. If you meet the above criteria and have the passion, skills, and talent to help us grow our business, we would love to receive your application. Why Join Wessex Garages? We're committed to supporting our people with a range of benefits designed to promote wellbeing, reward loyalty, and enhance your overall experience at work: Holiday Allowance - Enjoy 22 days of annual leave plus bank holidays, with extra days added the longer you stay with us. Pension Scheme - We contribute to your future with company-backed pension support. Exclusive Employee Schemes - Take advantage of our discounted car purchase programme and Cycle to Work scheme after completing your probation. Wellbeing Support - Through our partnership with Menable, a specialist service for the automotive sector, you'll have free access to confidential coaching, wellbeing check ins, and referral support where needed. Health Benefits - We provide complimentary eye tests and flu vaccination vouchers to help you stay healthy year-round. Event Perks - As proud sponsors of Bristol Bears Rugby, we offer a limited number of free tickets to each game for our colleagues. Please note: Driving licence checks will be carried out during the recruitment process. We are unable to provide visa sponsorship for this position. Candidates must have the right to work in the UK, and this will be verified as part of the recruitment process. Reg Office: Pennywell Road, Bristol, Avon, BS5 0TT Reg. Company Number: VAT Reg. No. Wessex Garages Holdings Limited is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486) and which is permitted to advise on and arrange general insurance contracts as an intermediary. Wessex Garages Holdings Limited is authorised and regulated by the Financial Conduct Authority for consumer credit activity and our registration number is 535085. Permitted activities include acting as a credit broker not a lender. We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to. All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required. Social media Featuring the latest news, stories and updates.
Aftersales Manager
The Solution Automotive Limited Blackpool, Lancashire
Aftersales Manager Franchised Motor Dealership Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment click apply for full job details
Dec 09, 2025
Full time
Aftersales Manager Franchised Motor Dealership Our client is looking for an experienced Aftersales Manager to lead their established service and parts operation. This is a fantastic opportunity for a driven and ambitious professional who wants to make a real impact within a successful and well supported environment click apply for full job details
Store Manager - Kenzo - Bruton Street
Inside Lvmh City, London
As a Store Manager for Bruton Street store, you will be an Ambassador of the brand, with the responsibility for the day to day running of the Store. The role requires someone who can drive profitable performance by motivating the team, developing a strong client base and arranging events. Job responsabilities Brand Ambassador Excite and install passion and pride for the brand Embody the brand image for customers and the store team and have a strong understanding of the brand DNA Lead by example in demonstrating role model behaviour that is representative of the brand General Store VM/ Client Management Implement and maintain all visual guidelines Enhance customer service standards in store to ensure the best client journey Drive utilisation of client books and aftersales care to ensure loyalty in our customers Ensure standards for quality of the selling ceremony, customer service, grooming is maintained and consistent with brand requirements. Sales/ Business Monitoring Manage and motivate the team to increase sales and ensure efficiency Manage stock levels in the Store and making sure sufficient stock is available Ensure stock loss is minimised by conducting weekly rotative inventories and bi-annual stock takes Liaise with your line manager to set sales and KPI targets for the team Keep up to date of market trends in the retail industry (specifically UK RTW and LG market), understanding forthcoming customer initiatives and monitoring what local competitors are doing Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs. Team Management/ Back Office Conduct full bi-annual appraisals (P&CR) in conjunction with HR Director UK and reviewing succession plans Conduct monthly catch-ups with the team and communicate clear objectives to them Work with UK HR on recruitment, organisation of training and general HR issues Coaching, training and developing the sales team to ensure KPI and sales targets are achieved Participate in regular managers' meetings with the wider teams to share business performance, ideas and best practice Ensure all Company policies and procedures are adhered to Submit weekly reports to the relevant stakeholders Build strong relationships with the Senior team/Head Office in Paris and HR and Finance in UK Profile Education and Experience Education: to Degree level or above Experience: minimum of 5 years' experience in Luxury Retail, minimum of 3 years' managing people Software: Excellent working knowledge of Microsoft Office and Lotus Notes Good team player and ability to work on own with high levels of motivation Sound knowledge of UK Retail Laws, security and Health and Safety Legislation Person Specification Ability to effectively and successfully lead and manage a team Strong and demonstrable commercial acumen A passion for customer service and sales floor focused Excellent at working and delivering against deadlines and the ability to work under pressure Ability to prioritise for self and the team and be able to multi task Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions Proactive and positive in approach Able to communicate effectively with all internal and external customers and at all levels of the organisation Excellent communication skills both written and oral Additional information ABOUT KENZO: To prepare for the future, we look to the past. As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison: designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada's timeless legacy. A creative exchange, KENZO becomes an evolving dialogue between the pop culture of the founder's heritage and the street culture inherent to Nigo. Through Nigo's instinct for contemporary design, a new vision takes shape at KENZO: 'real-to-wear', a genuine wardrobe founded in the authentic desires of the post-digital mentality. It is a realistic approach to fashion, which transcends the conventional labels of 'formal', 'casual' or 'street' in favour of the syntheses that make up real wardrobes today. A series of encounters take place: the everlasting codes of KENZO are considered through an instant lens, the 'Jungle' fashion of its founder is distilled into succinctly covetable items, and a new sense of exclusivity heightens the universal appeal key to the Maison's history. In the encounter between the founder and the heir, the core of KENZO is amplified: unconventional fashion for the future rooted in the permanence of its past.
Dec 09, 2025
Full time
As a Store Manager for Bruton Street store, you will be an Ambassador of the brand, with the responsibility for the day to day running of the Store. The role requires someone who can drive profitable performance by motivating the team, developing a strong client base and arranging events. Job responsabilities Brand Ambassador Excite and install passion and pride for the brand Embody the brand image for customers and the store team and have a strong understanding of the brand DNA Lead by example in demonstrating role model behaviour that is representative of the brand General Store VM/ Client Management Implement and maintain all visual guidelines Enhance customer service standards in store to ensure the best client journey Drive utilisation of client books and aftersales care to ensure loyalty in our customers Ensure standards for quality of the selling ceremony, customer service, grooming is maintained and consistent with brand requirements. Sales/ Business Monitoring Manage and motivate the team to increase sales and ensure efficiency Manage stock levels in the Store and making sure sufficient stock is available Ensure stock loss is minimised by conducting weekly rotative inventories and bi-annual stock takes Liaise with your line manager to set sales and KPI targets for the team Keep up to date of market trends in the retail industry (specifically UK RTW and LG market), understanding forthcoming customer initiatives and monitoring what local competitors are doing Monitor sales performance, analyse results and forecast trends to propose commercial action plans to maximise sales and minimise costs. Team Management/ Back Office Conduct full bi-annual appraisals (P&CR) in conjunction with HR Director UK and reviewing succession plans Conduct monthly catch-ups with the team and communicate clear objectives to them Work with UK HR on recruitment, organisation of training and general HR issues Coaching, training and developing the sales team to ensure KPI and sales targets are achieved Participate in regular managers' meetings with the wider teams to share business performance, ideas and best practice Ensure all Company policies and procedures are adhered to Submit weekly reports to the relevant stakeholders Build strong relationships with the Senior team/Head Office in Paris and HR and Finance in UK Profile Education and Experience Education: to Degree level or above Experience: minimum of 5 years' experience in Luxury Retail, minimum of 3 years' managing people Software: Excellent working knowledge of Microsoft Office and Lotus Notes Good team player and ability to work on own with high levels of motivation Sound knowledge of UK Retail Laws, security and Health and Safety Legislation Person Specification Ability to effectively and successfully lead and manage a team Strong and demonstrable commercial acumen A passion for customer service and sales floor focused Excellent at working and delivering against deadlines and the ability to work under pressure Ability to prioritise for self and the team and be able to multi task Ability to establish a proactive approach in tackling issues and seek to identify and implement solutions Proactive and positive in approach Able to communicate effectively with all internal and external customers and at all levels of the organisation Excellent communication skills both written and oral Additional information ABOUT KENZO: To prepare for the future, we look to the past. As a new reality sets in at KENZO, Artistic Director Nigo reconnects with the values entrenched in the early beginnings of the Maison: designer fashion created for real life, imbued with the playful urbanity of Kenzo Takada's timeless legacy. A creative exchange, KENZO becomes an evolving dialogue between the pop culture of the founder's heritage and the street culture inherent to Nigo. Through Nigo's instinct for contemporary design, a new vision takes shape at KENZO: 'real-to-wear', a genuine wardrobe founded in the authentic desires of the post-digital mentality. It is a realistic approach to fashion, which transcends the conventional labels of 'formal', 'casual' or 'street' in favour of the syntheses that make up real wardrobes today. A series of encounters take place: the everlasting codes of KENZO are considered through an instant lens, the 'Jungle' fashion of its founder is distilled into succinctly covetable items, and a new sense of exclusivity heightens the universal appeal key to the Maison's history. In the encounter between the founder and the heir, the core of KENZO is amplified: unconventional fashion for the future rooted in the permanence of its past.
Fleet Service Manager - Aftersales PC
BYD Europe Hounslow, London
Overview The Fleet Service Manager will be responsible for managing aftersales service operations for fleet customers in the United Kingdom. You will ensure that all service activities are aligned with company policies and regulatory standards while meeting the specific needs of regional fleet clients. Your role will involve maintaining strong relationships with fleet customers, coordinating service support, managing service contracts, and driving continuous improvement in service quality and customer satisfaction. Working location: Uxbridge, London Responsibilities Act as the primary aftersales contact for fleet customers, building and maintaining strong relationships. Coordinate and oversee maintenance, repair, and service activities to ensure maximum vehicle uptime. Lead service contract negotiations and manage execution, including handling amendments and resolving disputes. Monitor supplier and service network performance, driving continuous improvement in service delivery and customer satisfaction. Analyse fleet service data, track key performance indicators (KPIs), and implement improvement initiatives. Qualifications Bachelor's degree or above in Automotive Engineering, Business Administration, or a related field. Minimum of 5 years' experience in aftersales service, fleet management, or customer service roles, preferably within the automotive industry. Fluent in English. Proficient in Microsoft Office Suite (especially PowerPoint and Excel); experience with service management platforms is preferred. Strong technical knowledge of vehicles and aftersales service processes. Excellent communication, negotiation, and customer relationship management skills. Strong organisational, analytical, and multitasking abilities. Has right-to-work in the UK. We Offer Performance and experience based competitive remuneration, pension plan. 25 holidays + public holidays Scottish Widow workplace pension Commute allowance Department & company wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.
Dec 09, 2025
Full time
Overview The Fleet Service Manager will be responsible for managing aftersales service operations for fleet customers in the United Kingdom. You will ensure that all service activities are aligned with company policies and regulatory standards while meeting the specific needs of regional fleet clients. Your role will involve maintaining strong relationships with fleet customers, coordinating service support, managing service contracts, and driving continuous improvement in service quality and customer satisfaction. Working location: Uxbridge, London Responsibilities Act as the primary aftersales contact for fleet customers, building and maintaining strong relationships. Coordinate and oversee maintenance, repair, and service activities to ensure maximum vehicle uptime. Lead service contract negotiations and manage execution, including handling amendments and resolving disputes. Monitor supplier and service network performance, driving continuous improvement in service delivery and customer satisfaction. Analyse fleet service data, track key performance indicators (KPIs), and implement improvement initiatives. Qualifications Bachelor's degree or above in Automotive Engineering, Business Administration, or a related field. Minimum of 5 years' experience in aftersales service, fleet management, or customer service roles, preferably within the automotive industry. Fluent in English. Proficient in Microsoft Office Suite (especially PowerPoint and Excel); experience with service management platforms is preferred. Strong technical knowledge of vehicles and aftersales service processes. Excellent communication, negotiation, and customer relationship management skills. Strong organisational, analytical, and multitasking abilities. Has right-to-work in the UK. We Offer Performance and experience based competitive remuneration, pension plan. 25 holidays + public holidays Scottish Widow workplace pension Commute allowance Department & company wide teambuilding events. An exciting opportunity to be part of European transition to Zero Emissions transportation and de-carbonization of the economy.

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