Permanent, full time Location: London (Paddington) - hybrid (3 days per week in office) We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! About the role We are searching for a Commercial Finance Business Partner to join our team on a hybrid basis in Paddington. This is a high visibility role within the central Packaging division of DS Smith. You will be a key partner for the Sales, Marketing, and Innovation (SMI) function (which manages the relationship of our key customers at a strategic level), as well as the Sub-regional Finance teams and FP&A. As such, the role provides an excellent opportunity to build and grow relationships across the business, and to quickly expand your knowledge of DS Smith and the packaging industry. Effective communication is a key element of this role.This role will support the Head of Commercial Finance in working alongside the SMI teams to align to the organisation s strategic objectives. This role is also key in embedding an updated Forecasting/Budgeting process in line with the new o9 Forecasting tool. You will be the Business owner of the o9 tool and will be key in its governance and success.This role will focus on managing the Revenue and Volume cycles. Alongside this, a deep commercial knowledge of pricing approaches and mechanisms will be required.Your remit will include but not limited to: Sales Forecasting and Budget management Owning and driving the Forecasting and Budget process. Managing the timetable of key delivery dates Responsible for producing the monthly/yearly statistical forecast (volumes, revenue), validating the accuracy of the forecast, as well as meeting the requirements of the main stakeholders Manage the revenue cycle, deep analysis of revenue drivers and impact (including the impact of the paper market) Pricing strategy, pricing adjustment mechanics. Working with the wider team to make the link to Margin Develop a deep understanding of the DS Smith Sales environment, Key Customer trends and packaging market challenges. O9 (Forecasting tool) and Sales Database owner Own and drive the roll out of the new Divisional Sales Forecasting process in alignment with the o9 tool. Working closely with key Sub-regional contacts Oversee the monthly Reconciliation of the o9 tool vs. the Finance reporting system (HFM) - drive the automation of this process Responsible for the overall integrity of the data within the o9 tool Work closely with IT and the Transformation team and external service providers to ensure the ongoing maintenance of the tool and escalations happen in a timely way Overall governance of the Sales Database tool Reporting and Insights Oversee the suite of monthly reports to Sales, Marketing and Innovation Drive the automation of reporting alongside the Business Intelligence team with a focus on delivering insights Development of insightful and analytical reporting, demonstrating the value of the o9 tool Collaboration/Stakeholder Management Communication and collaboration - As the owner of the Forecasting/Budget Process and the o9 tool - effective, timely, proactive communication (both written and verbal) will be key in ensuring the success of the new process Influence and Challenge - Business Partnering with Sales teams - demonstrating the ability to understand their trading environments and be able to challenge assumptions based on fundamental analysis About You Formal finance qualification desirable Strategic and commercial acumen with strong critical thinking skills and the ability to intelligently operate and navigate in a multinational, corporate environment; profound experience of working in matrix roles. Experience within FMCG is desirable Proven ability to communicate with and influence stakeholders on a Senior Management level Sales Forecasting, Budgeting, Demand planning ownership; ideally previous experience with S&OP Planning tools (Anaplan, BY, FuturMaster, IBM planning analytics, Kinaxis, o9, OMP etc.) Process design and redesign experience is a bonus Advanced skills working with MS Office tools (Excel, PowerPoint) Financial modelling experience preferred Experience with Power BI, Cognos reporting or similar is desirable Critical thinking will be a key attribute in an environment requiring exciting new perspective Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car allowance Pension scheme, life assurance and income protection Private medical insurance Salary sacrifice electric car scheme Employee Assistance Programme Employee Discounts Cycle to work scheme To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Dec 11, 2025
Full time
Permanent, full time Location: London (Paddington) - hybrid (3 days per week in office) We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 65,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us! About the role We are searching for a Commercial Finance Business Partner to join our team on a hybrid basis in Paddington. This is a high visibility role within the central Packaging division of DS Smith. You will be a key partner for the Sales, Marketing, and Innovation (SMI) function (which manages the relationship of our key customers at a strategic level), as well as the Sub-regional Finance teams and FP&A. As such, the role provides an excellent opportunity to build and grow relationships across the business, and to quickly expand your knowledge of DS Smith and the packaging industry. Effective communication is a key element of this role.This role will support the Head of Commercial Finance in working alongside the SMI teams to align to the organisation s strategic objectives. This role is also key in embedding an updated Forecasting/Budgeting process in line with the new o9 Forecasting tool. You will be the Business owner of the o9 tool and will be key in its governance and success.This role will focus on managing the Revenue and Volume cycles. Alongside this, a deep commercial knowledge of pricing approaches and mechanisms will be required.Your remit will include but not limited to: Sales Forecasting and Budget management Owning and driving the Forecasting and Budget process. Managing the timetable of key delivery dates Responsible for producing the monthly/yearly statistical forecast (volumes, revenue), validating the accuracy of the forecast, as well as meeting the requirements of the main stakeholders Manage the revenue cycle, deep analysis of revenue drivers and impact (including the impact of the paper market) Pricing strategy, pricing adjustment mechanics. Working with the wider team to make the link to Margin Develop a deep understanding of the DS Smith Sales environment, Key Customer trends and packaging market challenges. O9 (Forecasting tool) and Sales Database owner Own and drive the roll out of the new Divisional Sales Forecasting process in alignment with the o9 tool. Working closely with key Sub-regional contacts Oversee the monthly Reconciliation of the o9 tool vs. the Finance reporting system (HFM) - drive the automation of this process Responsible for the overall integrity of the data within the o9 tool Work closely with IT and the Transformation team and external service providers to ensure the ongoing maintenance of the tool and escalations happen in a timely way Overall governance of the Sales Database tool Reporting and Insights Oversee the suite of monthly reports to Sales, Marketing and Innovation Drive the automation of reporting alongside the Business Intelligence team with a focus on delivering insights Development of insightful and analytical reporting, demonstrating the value of the o9 tool Collaboration/Stakeholder Management Communication and collaboration - As the owner of the Forecasting/Budget Process and the o9 tool - effective, timely, proactive communication (both written and verbal) will be key in ensuring the success of the new process Influence and Challenge - Business Partnering with Sales teams - demonstrating the ability to understand their trading environments and be able to challenge assumptions based on fundamental analysis About You Formal finance qualification desirable Strategic and commercial acumen with strong critical thinking skills and the ability to intelligently operate and navigate in a multinational, corporate environment; profound experience of working in matrix roles. Experience within FMCG is desirable Proven ability to communicate with and influence stakeholders on a Senior Management level Sales Forecasting, Budgeting, Demand planning ownership; ideally previous experience with S&OP Planning tools (Anaplan, BY, FuturMaster, IBM planning analytics, Kinaxis, o9, OMP etc.) Process design and redesign experience is a bonus Advanced skills working with MS Office tools (Excel, PowerPoint) Financial modelling experience preferred Experience with Power BI, Cognos reporting or similar is desirable Critical thinking will be a key attribute in an environment requiring exciting new perspective Benefits Competitive salary Discretionary bonus 25 days holiday plus bank holidays Car allowance Pension scheme, life assurance and income protection Private medical insurance Salary sacrifice electric car scheme Employee Assistance Programme Employee Discounts Cycle to work scheme To fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed. Our people come from diverse backgrounds, bring different perspectives, ideas and experiences to generate unique solutions focused on present and future sustainability challenges. We welcome all candidates to apply, even those not meeting all criteria. We are DS Smith, together with International Paper, we are a global leader in sustainable packaging solutions and other fibre-based products.We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. We employ more than 60,000 colleagues in North America and Europe, Middle East and Africa (EMEA), who are experts in innovation,manufacturing, design, sales, sustainability, supply chain, and much more. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Become part of a world-leading organisation and do your best work with us!
Head of Project Management - Global Digital Transformation London UK (Hybrid 2 days in office) Contract: 6 - 12 months Start: Immediately We're hiring a Head of Project Management to lead a high-profile global Digital Demand Transformation programme - including major initiatives such as Project Tadka and a large-scale Publicis transition . In this role, you'll own the full transformation roadmap, build and run the PMO, drive governance and delivery excellence, and ensure global teams adopt new digital capabilities across media, content, commerce, data, and consumer care. What You'll Do Lead delivery across Tadka, Publicis , and all connected transformation workstreams Establish programme governance, tracking KPIs, risks, and benefits Embed new digital ways of working across markets and functions Partner with Finance, Digital Tech, Marketing, Sales, and agency partners Drive alignment, accelerate adoption, and deliver measurable impact What You'll Bring 12+ years leading large-scale digital transformation in complex global organisations Strong PMO, governance, and stakeholder management expertise Experience leading major agency transitions ( Publicis or similar ) Background in PESO, digital marketing, commerce, CRM, content, or data If you're a transformation leader who thrives in complexity and wants to shape a global digital future, we'd love to hear from you. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Dec 11, 2025
Contractor
Head of Project Management - Global Digital Transformation London UK (Hybrid 2 days in office) Contract: 6 - 12 months Start: Immediately We're hiring a Head of Project Management to lead a high-profile global Digital Demand Transformation programme - including major initiatives such as Project Tadka and a large-scale Publicis transition . In this role, you'll own the full transformation roadmap, build and run the PMO, drive governance and delivery excellence, and ensure global teams adopt new digital capabilities across media, content, commerce, data, and consumer care. What You'll Do Lead delivery across Tadka, Publicis , and all connected transformation workstreams Establish programme governance, tracking KPIs, risks, and benefits Embed new digital ways of working across markets and functions Partner with Finance, Digital Tech, Marketing, Sales, and agency partners Drive alignment, accelerate adoption, and deliver measurable impact What You'll Bring 12+ years leading large-scale digital transformation in complex global organisations Strong PMO, governance, and stakeholder management expertise Experience leading major agency transitions ( Publicis or similar ) Background in PESO, digital marketing, commerce, CRM, content, or data If you're a transformation leader who thrives in complexity and wants to shape a global digital future, we'd love to hear from you. Randstad Technologies is acting as an Employment Business in relation to this vacancy.
Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Dec 11, 2025
Full time
Job Title: IT Coordinator Reports to: Head of Data Systems Salary : Location: Embankment (1-2 days in office, Wednesdays required) Salary: 34-42k Key areas of influence: Supporting IT infrastructure, IT asset management, IT training, supporting all staff Purpose of the role The IT Coordinator will support the organisation's IT infrastructure and non-D365 related systems, including O365, SharePoint, Asset Management, and Staff Training. They will ensure robust IT and data security, compliance, and governance across all systems, including assisting with writing and compliance of IT policies and procedures, providing training to staff, and managing the purchase of IT equipment. Operating within the Finance, IT & Facilities team, the IT Coordinator will liaise closely with the D365 team and all departments to ensure a secure and smoothly operating IT environment for staff, volunteers, and partners. They will also support and participate in technology-related working groups to ensure IT has a voice and contributes to successful outcomes across the organisation. Main Responsibilities IT Projects Liaise with external suppliers and internal teams on all aspects of IT projects to contribute to successful delivery. IT Training & Guidance Deliver IT training sessions and create training materials, both internally and with external partners. IT Administration and Vendor Liaison Liaise with outsourced IT support providers. Review outstanding support tickets and escalate as required. Maintain the IT Asset Register and equipment. Assist with the Starter and Leaver process. Policies, Procedures & Advice Maintain and contribute to IT policies and procedures to ensure security and minimize risk. Support IT infrastructure, including O365, SharePoint, Asset Management, and Staff Training. Other Duties Carry out any other reasonable duties as directed, within capabilities. Ensure health and safety obligations are followed, reporting defects, risks, or potential hazards promptly. Person Specification Experience Essential Criteria Strong experience with Microsoft 365 and SharePoint Experience managing external IT providers Recent experience in IT support, SharePoint administration, and Asset Management Ability to build effective relationships and work collaboratively across teams Experience training staff in standard software Desirable Criteria Experience in an ITIL environment Customisation and configuration in MS Office 365 and SharePoint Knowledge Essential Criteria Microsoft Office 365 & SharePoint Basic technical knowledge of O365 system structures GDPR & Data Legislation Knowledge and understanding of MS Office and other widespread software packages Understanding of Information Security & Governance principles Desirable Criteria Microsoft Forms Power Automate Power BI and ability to assist others Cyber Essentials and cybersecurity knowledge Qualifications Essential Criteria Degree level qualification or equivalent experience Desirable Criteria MS Certifications: Azure Fundamentals, 365 Fundamentals, MS Teams Fundamentals Skills Essential Criteria Strong computer literacy Negotiation and influencing skills Ability to foster effective relationships with non-technical stakeholders Attention to detail Presentation and reporting skills Flexible and adaptable approach to work Excellent organisation and time management skills Commitment to self-development and learning Ability to construct and edit complex documents Additional Information Typical working hours are 9am to 5pm (7 hours excluding lunch), five days a week. Flexible start and end times are available within an 8am-6pm window. Hybrid working is supported, with 20-40% on-site time expected, including one required day per week. Equal Opportunities and Inclusion The organisation is committed to providing equal opportunities in employment and avoiding unlawful discrimination. We value the diversity that a varied workforce brings to the organisation. Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer. By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Head of Security Architecture page is loaded Head of Security Architecturelocations: London, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 29, 2025 (13 days left to apply)job requisition id: R Role Purpose As Group Director, Head of Security Architecture, you'll be a core member of the LSEG Cyber Security team. You'll lead and set the direction for the Cyber Security Architecture team which delivers across a number of areas:Principal Security architecture - a team of engineers who ensure security is build in to all projects across the group. Each architect is aligned to our business units and builds a deep relationship with the teams in that unit. Security Architecture Design - a central function that delivers design patterns to ensure a consistent implementation of our controls across the group. This team researches new technologies, and provides guidance on how to secure them. They also run a project to provide a risk posture review across the application portfolio against our standards. This team also runs design forums, assists in policy and standard creation, and provides consulting on hard security problems as needed. Security Architecture review - a central function that delivers a range of security reviews - architecture governance reviews for new build and change projects; network perimeter / firewall reviews to ensure changes are in line with agreed architectures; and third party reviews ensuring our vendor / supply chain portfolio meets our security standards.You and your teams will be involved in all major projects in the group - ranging from technology new build, cloud migration projects, transformation programs, as well as mergers, acquisition and divestments. As a critical national infrastructure provider across many global regulated markets, you will ensure our technology systems are architected to meet the security rules expected by regulators and our customers and partners. Role Responsibilities Leads the development and execution of strategy for Security Architecture team, setting and driving the achievement of KPIs and objectives through effective leadership and ensuring alignment with the broader Cyber Security and Architecture Functions' strategy Manages performance, development and wellbeing of a team of architects across various technology domains to providing end to end architecture services Owns the relationships with key stakeholders - including Cyber Security peers, group CTO, Heads of Architecture, First and Second line Engineering Risk, Business Information Security Officers. Defines, Manages and Operates the key functions of the Security Architecture team - Secure Design; Principal Security Architecture; Security Architecture review. Defines architecture principles, policies and standards to produce function specific reference architectures and patterns Contributes to the development of global enterprise standards for the central Architecture & Technology Strategy function Builds relationships with vendors, regulators and industry bodies to seek and adopt industry best practices in enterprise architecture and technology strategy Seeks latest technology and business innovations relevant for the function (e.g., Automation, Artificial Intelligence, Quantum Computing etc.) Acts as trusted advisor and leader across the wider LSEG Engineering group. Ensure Engineering projects meet critical security regulations DORA, LPM etc Leads security engagement on major transformation protects. Minimum Requirements Knowledge of financial market infrastructure technology, and experience in deploying pragmatic security controls (e.g. trading systems, market data systems, low latency technology) Enterprise Architecture, Technology Strategy, Cloud, Security, Applications and Infrastructure Performing detailed security reviews of complex systems Experience of working with architectural development methodology, standards development, technology architecture Qualifications in security leadership, such as but not limited to CISSP, CISMP or CISM and TOGAF in architecture Modern engineering practices, agile practices, automation and deployment pipelines. Extensive experience in Enterprise Architecture and Technology Strategy across multiple Financial Services organisations, or similarly regulated organisations, that provide Technology Services to revenue generating divisions within large multi-country organisations Experience of developing and influencing strategic working relationships with key technology suppliers Experience in a leadership role within Security in a global financial Services, FinTech, or Technology organisation Experience in managing high performing teams and empowering them to deliver against the agreed strategy & roadmap Experience of establishing and monitoring governance, including accountability, engagement, KPI metrics, etc., and planning and controlling budgets Strong verbal and written communication skills, with particular ability to communicate technical information to non-technical senior stakeholders and to listen to identified concerns and adapt accordingly Experience of successfully planning and delivering large scale complex technology integrations and technology transformation programmes Proven ability to work well under pressure - particularly during an incident.LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100.A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and its open-access model - LSEG provides the flexibility, stability and trust that enable its customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.The core values of the business are integrity, partnership, excellence, and change.LSEG has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions.LSEG operates across the following divisions: Data & Analytics: delivering data-driven insights, workflow and products to customers simply and flexibly so they can make better-informed decisions. FTSE Russell: delivering category-defining indices across asset classes and investment objectives to create new possibilities for the global investment community. Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats. Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions.LSEG is a leading global financial markets infrastructure and data provider. Our purpose
Dec 11, 2025
Full time
Head of Security Architecture page is loaded Head of Security Architecturelocations: London, United Kingdomtime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 29, 2025 (13 days left to apply)job requisition id: R Role Purpose As Group Director, Head of Security Architecture, you'll be a core member of the LSEG Cyber Security team. You'll lead and set the direction for the Cyber Security Architecture team which delivers across a number of areas:Principal Security architecture - a team of engineers who ensure security is build in to all projects across the group. Each architect is aligned to our business units and builds a deep relationship with the teams in that unit. Security Architecture Design - a central function that delivers design patterns to ensure a consistent implementation of our controls across the group. This team researches new technologies, and provides guidance on how to secure them. They also run a project to provide a risk posture review across the application portfolio against our standards. This team also runs design forums, assists in policy and standard creation, and provides consulting on hard security problems as needed. Security Architecture review - a central function that delivers a range of security reviews - architecture governance reviews for new build and change projects; network perimeter / firewall reviews to ensure changes are in line with agreed architectures; and third party reviews ensuring our vendor / supply chain portfolio meets our security standards.You and your teams will be involved in all major projects in the group - ranging from technology new build, cloud migration projects, transformation programs, as well as mergers, acquisition and divestments. As a critical national infrastructure provider across many global regulated markets, you will ensure our technology systems are architected to meet the security rules expected by regulators and our customers and partners. Role Responsibilities Leads the development and execution of strategy for Security Architecture team, setting and driving the achievement of KPIs and objectives through effective leadership and ensuring alignment with the broader Cyber Security and Architecture Functions' strategy Manages performance, development and wellbeing of a team of architects across various technology domains to providing end to end architecture services Owns the relationships with key stakeholders - including Cyber Security peers, group CTO, Heads of Architecture, First and Second line Engineering Risk, Business Information Security Officers. Defines, Manages and Operates the key functions of the Security Architecture team - Secure Design; Principal Security Architecture; Security Architecture review. Defines architecture principles, policies and standards to produce function specific reference architectures and patterns Contributes to the development of global enterprise standards for the central Architecture & Technology Strategy function Builds relationships with vendors, regulators and industry bodies to seek and adopt industry best practices in enterprise architecture and technology strategy Seeks latest technology and business innovations relevant for the function (e.g., Automation, Artificial Intelligence, Quantum Computing etc.) Acts as trusted advisor and leader across the wider LSEG Engineering group. Ensure Engineering projects meet critical security regulations DORA, LPM etc Leads security engagement on major transformation protects. Minimum Requirements Knowledge of financial market infrastructure technology, and experience in deploying pragmatic security controls (e.g. trading systems, market data systems, low latency technology) Enterprise Architecture, Technology Strategy, Cloud, Security, Applications and Infrastructure Performing detailed security reviews of complex systems Experience of working with architectural development methodology, standards development, technology architecture Qualifications in security leadership, such as but not limited to CISSP, CISMP or CISM and TOGAF in architecture Modern engineering practices, agile practices, automation and deployment pipelines. Extensive experience in Enterprise Architecture and Technology Strategy across multiple Financial Services organisations, or similarly regulated organisations, that provide Technology Services to revenue generating divisions within large multi-country organisations Experience of developing and influencing strategic working relationships with key technology suppliers Experience in a leadership role within Security in a global financial Services, FinTech, or Technology organisation Experience in managing high performing teams and empowering them to deliver against the agreed strategy & roadmap Experience of establishing and monitoring governance, including accountability, engagement, KPI metrics, etc., and planning and controlling budgets Strong verbal and written communication skills, with particular ability to communicate technical information to non-technical senior stakeholders and to listen to identified concerns and adapt accordingly Experience of successfully planning and delivering large scale complex technology integrations and technology transformation programmes Proven ability to work well under pressure - particularly during an incident.LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. LSEG is a systemically important part of the global financial system. It is the UK's second largest financial services business by market capitalisation, and in the top 10 of the FTSE 100.A major financial information provider, with extensive experience, deep knowledge, and worldwide presence across financial markets, LSEG enables businesses and economies around the world to fund innovation, manage risk and create jobs. LSEG has contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and its open-access model - LSEG provides the flexibility, stability and trust that enable its customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in London, with significant operations in 70 countries across EMEA, North America, Latin America, and Asia Pacific. The Group employs 26,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.The core values of the business are integrity, partnership, excellence, and change.LSEG has demonstrated its successful strategy as shown in its strong financial performance. Post the Refinitiv acquisition, LSEG has shifted from a period of integration to transformation. The Group is a proven innovator with its market leading strategic partnership with Microsoft enabling next-gen data, analytics and cloud infrastructure solutions.LSEG operates across the following divisions: Data & Analytics: delivering data-driven insights, workflow and products to customers simply and flexibly so they can make better-informed decisions. FTSE Russell: delivering category-defining indices across asset classes and investment objectives to create new possibilities for the global investment community. Risk Intelligence: providing a comprehensive suite of screening, due diligence, verification and onboarding solutions, helping customers protect their businesses from a wide range of threats. Markets: supporting customers across the end-to-end capital markets workflow, providing them with access to liquidity across multiple asset classes and regions; supporting their clearing and reporting obligations; and providing risk and balance sheet solutions.LSEG is a leading global financial markets infrastructure and data provider. Our purpose
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: Collaborate with various first line of defence teams to ensure alignment of technology controls to relevant information security standards Support and challenge Information Security control design across IT and the wider business to be as efficient and effective as possible given the dynamic nature of risk and threat within the banking industry Ensure transparency in Information Security decisions made across all programmes and projects that you are supporting Support a varied and demanding programme of bank-wide change working with project teams to advise and guide on information security best practice. You will help ensure that final outputs comply with external best practice, regulation and internal governance, whilst balancing the specific delivery needs and challenges of the project Identify security testing requirements, collaborate with appropriate stakeholders to scope these tests and to ensure that the business risk associated with any issues identified is incorporated into project risk management and treated in accordance with the Bank's risk management policies and processes Information Security management reporting, specifically within the change and project environment When required, deputise for the Head of Information Security Change And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: You must have a strong understanding of information security within the project management lifecycle, alongside a solid working knowledge of enterprise technology You must have a strong risk management background and experience in conducting security risk assessments on projects and developing security controls Specific experience in secure design, build and control methodologies aligned to relevant security standards, e.g. ISO27001, PCI DSS, NIST Demonstrable experience of Agile, DevSecOps, Cloud, containerization, microservices and similar technologies is desirable Excellent stakeholder management skills with the ability to distil complex conversations into information that can be consumed by a non-technical audience to make decisions You are able to critically assess regulatory risks applicable to systems and projects within the financial industry against the wider business and information security risks Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Dec 11, 2025
Full time
At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. What you will do: Collaborate with various first line of defence teams to ensure alignment of technology controls to relevant information security standards Support and challenge Information Security control design across IT and the wider business to be as efficient and effective as possible given the dynamic nature of risk and threat within the banking industry Ensure transparency in Information Security decisions made across all programmes and projects that you are supporting Support a varied and demanding programme of bank-wide change working with project teams to advise and guide on information security best practice. You will help ensure that final outputs comply with external best practice, regulation and internal governance, whilst balancing the specific delivery needs and challenges of the project Identify security testing requirements, collaborate with appropriate stakeholders to scope these tests and to ensure that the business risk associated with any issues identified is incorporated into project risk management and treated in accordance with the Bank's risk management policies and processes Information Security management reporting, specifically within the change and project environment When required, deputise for the Head of Information Security Change And we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns. What you will need: You must have a strong understanding of information security within the project management lifecycle, alongside a solid working knowledge of enterprise technology You must have a strong risk management background and experience in conducting security risk assessments on projects and developing security controls Specific experience in secure design, build and control methodologies aligned to relevant security standards, e.g. ISO27001, PCI DSS, NIST Demonstrable experience of Agile, DevSecOps, Cloud, containerization, microservices and similar technologies is desirable Excellent stakeholder management skills with the ability to distil complex conversations into information that can be consumed by a non-technical audience to make decisions You are able to critically assess regulatory risks applicable to systems and projects within the financial industry against the wider business and information security risks Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders Our promise to you We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts! We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions! Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that 'normal' office hours aren't always doable, and while we can't accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren't sure if you are 100% there yet why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates Good luck!
Head of Payroll & Pensions Lewisham Council Finance Directorate Grade: SMG3 Salary offered: £79,629.00 About the Role We are looking for an experienced and strategic Head of Payroll & Pensions to lead Lewisham Council's payroll and pension administration services. This is a high-impact leadership role responsible for delivering a modern, customer focused service for: 3,000 Council employees 3,000 School employees 28,000 pension members (active, deferred and pensioners) An annual payroll of £170m+ An LGPS Pension Fund valued at £1.85bn You will shape the long term direction of our payroll and pension services, ensuring excellent service delivery, compliance with all statutory requirements, continuous improvement, and the effective management of a high performing team. This is a fantastic opportunity for a senior leader who thrives in a complex, high profile environment and is passionate about service excellence, innovation and strong governance. Key Responsibilities Strategic Leadership Lead the Council's payroll and pension administration services, setting vision, standards and performance expectations. Contribute to the Finance Leadership Team and support organisation wide strategic objectives. Drive continuous improvement, innovation and best practice. Operational Excellence Ensure accurate and timely payment of salaries, wages and pensions. Oversee payroll and pensions systems including Oracle Cloud and Altair, ensuring data integrity, system updates and effective controls. Manage legacy and archived data in line with LGPS regulations. Compliance & Governance Act as the Council's subject matter expert on payroll and pension legislation, including LGPS Regulations, Pensions Acts, the Public Services Pensions Act and data protection. Ensure full compliance with statutory deadlines, HMRC requirements, audit standards and pension scheme regulations. Lead the Council's response to HMRC audits, investigations and pension disputes. Stakeholder & Relationship Management Build strong working relationships with HR, Finance, IT, schools, external partners and suppliers. Lead the development and management of the schools payroll SLA and pensions administration for admitted/scheduled bodies. Represent Lewisham at Pension Board meetings, the Pension Investment Committee and regional forums. Pension Fund & Actuarial Work Act as the strategic lead for the external actuary relationship, overseeing contract management and re procurement. Lead all administration aspects of the triennial valuation, ensuring high quality data and robust governance. Manage employer admissions, risk assessments and adherence to LGPS policies. Team Leadership Lead and develop a team of 26 through two direct reports (Payroll Manager and Pensions Manager). Promote a culture of accountability, professional growth, inclusion and high performance. Ensure ongoing training, technical development and succession planning. Financial & Strategic Reporting Oversee payroll and pensions financial controls, ensuring value for money and strong stewardship. Provide accurate data for pension fund accounts, valuation exercises and statutory submissions. Advise on early retirements, compensation matters and pension discretions. What We're Looking For Experience Extensive senior level leadership experience in payroll and pensions. Strong background in managing services within a large, complex organisation (local government preferred). Experience with systems such as Oracle Payroll and Altair. Proven track record of delivering performance improvements and high quality operational service. Knowledge & Technical Skills Deep understanding of LGPS regulations and the legislative framework for pensions. Strong financial and analytical skills with experience in complex payroll and pension calculations. Knowledge of local government policies, audit requirements and statutory reporting. Understanding of the challenges and opportunities facing public sector organisations. Leadership & Personal Qualities Inspiring and resilient leader with excellent communication and interpersonal skills. Highly organised, strategic and able to balance competing priorities. Committed to equality, diversity and excellent customer service. Strong integrity, professionalism and a collaborative mindset. Additional Information Ability to attend occasional evening meetings or work flexibly when required. Commitment to Lewisham's values and behaviours, including equality, dignity at work and environmental responsibility. DBS check may be required depending on final duties.
Dec 11, 2025
Full time
Head of Payroll & Pensions Lewisham Council Finance Directorate Grade: SMG3 Salary offered: £79,629.00 About the Role We are looking for an experienced and strategic Head of Payroll & Pensions to lead Lewisham Council's payroll and pension administration services. This is a high-impact leadership role responsible for delivering a modern, customer focused service for: 3,000 Council employees 3,000 School employees 28,000 pension members (active, deferred and pensioners) An annual payroll of £170m+ An LGPS Pension Fund valued at £1.85bn You will shape the long term direction of our payroll and pension services, ensuring excellent service delivery, compliance with all statutory requirements, continuous improvement, and the effective management of a high performing team. This is a fantastic opportunity for a senior leader who thrives in a complex, high profile environment and is passionate about service excellence, innovation and strong governance. Key Responsibilities Strategic Leadership Lead the Council's payroll and pension administration services, setting vision, standards and performance expectations. Contribute to the Finance Leadership Team and support organisation wide strategic objectives. Drive continuous improvement, innovation and best practice. Operational Excellence Ensure accurate and timely payment of salaries, wages and pensions. Oversee payroll and pensions systems including Oracle Cloud and Altair, ensuring data integrity, system updates and effective controls. Manage legacy and archived data in line with LGPS regulations. Compliance & Governance Act as the Council's subject matter expert on payroll and pension legislation, including LGPS Regulations, Pensions Acts, the Public Services Pensions Act and data protection. Ensure full compliance with statutory deadlines, HMRC requirements, audit standards and pension scheme regulations. Lead the Council's response to HMRC audits, investigations and pension disputes. Stakeholder & Relationship Management Build strong working relationships with HR, Finance, IT, schools, external partners and suppliers. Lead the development and management of the schools payroll SLA and pensions administration for admitted/scheduled bodies. Represent Lewisham at Pension Board meetings, the Pension Investment Committee and regional forums. Pension Fund & Actuarial Work Act as the strategic lead for the external actuary relationship, overseeing contract management and re procurement. Lead all administration aspects of the triennial valuation, ensuring high quality data and robust governance. Manage employer admissions, risk assessments and adherence to LGPS policies. Team Leadership Lead and develop a team of 26 through two direct reports (Payroll Manager and Pensions Manager). Promote a culture of accountability, professional growth, inclusion and high performance. Ensure ongoing training, technical development and succession planning. Financial & Strategic Reporting Oversee payroll and pensions financial controls, ensuring value for money and strong stewardship. Provide accurate data for pension fund accounts, valuation exercises and statutory submissions. Advise on early retirements, compensation matters and pension discretions. What We're Looking For Experience Extensive senior level leadership experience in payroll and pensions. Strong background in managing services within a large, complex organisation (local government preferred). Experience with systems such as Oracle Payroll and Altair. Proven track record of delivering performance improvements and high quality operational service. Knowledge & Technical Skills Deep understanding of LGPS regulations and the legislative framework for pensions. Strong financial and analytical skills with experience in complex payroll and pension calculations. Knowledge of local government policies, audit requirements and statutory reporting. Understanding of the challenges and opportunities facing public sector organisations. Leadership & Personal Qualities Inspiring and resilient leader with excellent communication and interpersonal skills. Highly organised, strategic and able to balance competing priorities. Committed to equality, diversity and excellent customer service. Strong integrity, professionalism and a collaborative mindset. Additional Information Ability to attend occasional evening meetings or work flexibly when required. Commitment to Lewisham's values and behaviours, including equality, dignity at work and environmental responsibility. DBS check may be required depending on final duties.
Senior Manager, Workforce Sustainability Reporting page is loaded Senior Manager, Workforce Sustainability Reportinglocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role purpose Lead the successful delivery of LSEG's workforce reporting programme under CSRD, starting from FY2025. This role ensures the organisation meets its reporting obligations through accurate, transparent, and comprehensive quantitative and qualitative disclosures. You'll drive collaboration across the People Function to embed reporting excellence and support strategic decision-making.This position reports to the Director, People Data Governance & Business Intelligence. What you'll be doing Lead the delivery of LSEG's workforce reporting under ESRS S1 (CSRD), ensuring we meet our obligations with clear, accurate, and impactful quantitative and qualitative disclosures. Partner closely with the CSRD Programme Team to keep delivery on track and aligned with key milestones. Collaborate with subject matter experts across the People Function to define and implement action plans that address ESRS S1 gaps. Establish and maintain robust controls for all disclosures in scope, proactively resolving any issues that arise. Support data integration into CSRD reporting platforms, ensuring consistency and reliability. Drive assurance readiness, preparing materials and participating in review activities to validate reporting quality. Coordinate mid-year and year-end reporting, bringing together both data and narrative to tell a compelling workforce story. Engage with subsidiaries to align data collection and reporting practices across the group. Manage and mentor the Senior Analyst, Workforce Sustainability Reporting (CSRD), fostering growth and accountability. Report progress, risks, and milestones to the CSRD Working Group and People Function CSRD SteerCo with clarity and transparency. What You'll bring Key success metrics; Experience of delivering regulatory reporting on workforce metrics Hands -on involvement of project / programme management Expertise in either HR processes or workforce analytics & reporting. Senior stakeholder management, and ability to lead through influence.Desirable skills; Knowledge of data governance practices within financial services / technology companies Experience of regulatory change programmes. Existing knowledge of CSRD / sustainability disclosure good practice Knowledge of Workday and reporting via data warehouses Cultural awareness and sensitivity along with technology savvy.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Dec 11, 2025
Full time
Senior Manager, Workforce Sustainability Reporting page is loaded Senior Manager, Workforce Sustainability Reportinglocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge, and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG. Our People People are at the heart of what we do and drive the success of our business. Our culture of connecting, creating opportunity and delivering excellence shape how we think, how we do things and how we help our people fulfil their potential.We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.As a global organisation spanning 70 countries and one rooted in a culture of growth, opportunity, diversity, and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers. Role purpose Lead the successful delivery of LSEG's workforce reporting programme under CSRD, starting from FY2025. This role ensures the organisation meets its reporting obligations through accurate, transparent, and comprehensive quantitative and qualitative disclosures. You'll drive collaboration across the People Function to embed reporting excellence and support strategic decision-making.This position reports to the Director, People Data Governance & Business Intelligence. What you'll be doing Lead the delivery of LSEG's workforce reporting under ESRS S1 (CSRD), ensuring we meet our obligations with clear, accurate, and impactful quantitative and qualitative disclosures. Partner closely with the CSRD Programme Team to keep delivery on track and aligned with key milestones. Collaborate with subject matter experts across the People Function to define and implement action plans that address ESRS S1 gaps. Establish and maintain robust controls for all disclosures in scope, proactively resolving any issues that arise. Support data integration into CSRD reporting platforms, ensuring consistency and reliability. Drive assurance readiness, preparing materials and participating in review activities to validate reporting quality. Coordinate mid-year and year-end reporting, bringing together both data and narrative to tell a compelling workforce story. Engage with subsidiaries to align data collection and reporting practices across the group. Manage and mentor the Senior Analyst, Workforce Sustainability Reporting (CSRD), fostering growth and accountability. Report progress, risks, and milestones to the CSRD Working Group and People Function CSRD SteerCo with clarity and transparency. What You'll bring Key success metrics; Experience of delivering regulatory reporting on workforce metrics Hands -on involvement of project / programme management Expertise in either HR processes or workforce analytics & reporting. Senior stakeholder management, and ability to lead through influence.Desirable skills; Knowledge of data governance practices within financial services / technology companies Experience of regulatory change programmes. Existing knowledge of CSRD / sustainability disclosure good practice Knowledge of Workday and reporting via data warehouses Cultural awareness and sensitivity along with technology savvy.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Director of Investment Operations & Reporting We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role We are looking for a Director of Investment Operations and Reporting to lead the investment operations and reporting teams, assuming accountability for its outcomes (including planning, prioritization, and execution). The role involves providing leadership, interfacing/partnering with other business areas, driving significant change & improvements, and contributing to the overall growth of the organization. You will be responsible for driving BAU, change, and improvements across Middle Office, Back Office, short-term liquidity risk management, and collateral management. Additionally, overseeing the Treasury Management System ("TMS") - Quantum. Responsibilities Middle Office Lead the validation of trade instructions' execution with third parties and internal investment teams. Build and leverage third-party relationships, including oversight of custody, asset managers, and banks. Oversee the validation and settlement of investment fees with third parties. Manage the accuracy of information flowing to the Datawarehouse and inputs to actuarial/finance processes. Liquidity Management Lead the risk framework and policy for short-term liquidity. Devise tools for managing liquidity, including active deployment of excess liquidity into appropriate return-yielding investments. Oversee the production of MI regarding cash and liquidity, including cash flow forecasts and PRA Reports. Ensure liquidity risk is managed per policies and stress testing is conducted regularly. Manage and report on collateral, including execution of instructions for collateral moves. Investment Accounting Lead the generation of accounting records and analyses of invested assets. Develop and operate external debt operational accounting & reporting processes. Report on IFRS, Solvency II, and other regulatory requirements. Manage independent price verification of publicly traded assets. Team Management Build a high-performing team, improving skills and capabilities. Ensure proper maintenance and actioning of Risk Sword / OneSumX for risks, controls, and incidents. Participate in key governance committees such as ALCO, Matching Adjustment Committee, Credit Committee, and Complex Assets Valuation Committee. Skills and Experience Experience leading middle and back-office investment activities in complex financial services, ideally in life insurance. Strong understanding of balance sheet management and performance drivers in life insurance organizations. Exposure to short/medium-term liquidity risk management. Treasury or investment qualification is desirable. Strong problem-solving and influencing skills, with the ability to persuade at senior levels. Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave plus your birthday off, private medical cover, income protection, a bonus scheme, and opportunities for career progression. Additional benefits include access to Headspace, Employee Assistance Helpline, and various employee-funded benefits. Why Just? At Just, you'll develop your career while making a difference. We're ambitious, curious, and collaborative, with a culture centered on being Just and delivering the best outcomes for our customers. We're committed to sustainability and diversity, equity, inclusion, and belonging (DEIB) initiatives, aiming to create a supportive and innovative workplace.
Dec 11, 2025
Full time
Director of Investment Operations & Reporting We help people achieve a better later life. That's our purpose and it's the reason we exist. We are a fast-growing FTSE 250 company helping customers enjoy the retirement they deserve. We do this through a variety of market leading, award-winning products and services, delivered by a diverse team of over 1,400 purpose-led colleagues who genuinely put the customer at the heart of everything we do. This is a brilliant time to join our business. We are on an exciting growth journey to become the UK's most loved retirement expert. About the role We are looking for a Director of Investment Operations and Reporting to lead the investment operations and reporting teams, assuming accountability for its outcomes (including planning, prioritization, and execution). The role involves providing leadership, interfacing/partnering with other business areas, driving significant change & improvements, and contributing to the overall growth of the organization. You will be responsible for driving BAU, change, and improvements across Middle Office, Back Office, short-term liquidity risk management, and collateral management. Additionally, overseeing the Treasury Management System ("TMS") - Quantum. Responsibilities Middle Office Lead the validation of trade instructions' execution with third parties and internal investment teams. Build and leverage third-party relationships, including oversight of custody, asset managers, and banks. Oversee the validation and settlement of investment fees with third parties. Manage the accuracy of information flowing to the Datawarehouse and inputs to actuarial/finance processes. Liquidity Management Lead the risk framework and policy for short-term liquidity. Devise tools for managing liquidity, including active deployment of excess liquidity into appropriate return-yielding investments. Oversee the production of MI regarding cash and liquidity, including cash flow forecasts and PRA Reports. Ensure liquidity risk is managed per policies and stress testing is conducted regularly. Manage and report on collateral, including execution of instructions for collateral moves. Investment Accounting Lead the generation of accounting records and analyses of invested assets. Develop and operate external debt operational accounting & reporting processes. Report on IFRS, Solvency II, and other regulatory requirements. Manage independent price verification of publicly traded assets. Team Management Build a high-performing team, improving skills and capabilities. Ensure proper maintenance and actioning of Risk Sword / OneSumX for risks, controls, and incidents. Participate in key governance committees such as ALCO, Matching Adjustment Committee, Credit Committee, and Complex Assets Valuation Committee. Skills and Experience Experience leading middle and back-office investment activities in complex financial services, ideally in life insurance. Strong understanding of balance sheet management and performance drivers in life insurance organizations. Exposure to short/medium-term liquidity risk management. Treasury or investment qualification is desirable. Strong problem-solving and influencing skills, with the ability to persuade at senior levels. Benefits include a competitive salary, pension scheme, life assurance, 25 days of annual leave plus your birthday off, private medical cover, income protection, a bonus scheme, and opportunities for career progression. Additional benefits include access to Headspace, Employee Assistance Helpline, and various employee-funded benefits. Why Just? At Just, you'll develop your career while making a difference. We're ambitious, curious, and collaborative, with a culture centered on being Just and delivering the best outcomes for our customers. We're committed to sustainability and diversity, equity, inclusion, and belonging (DEIB) initiatives, aiming to create a supportive and innovative workplace.
Technical Lead Actuary, Syndicate Capital page is loaded Technical Lead Actuary, Syndicate Capitallocations: Lloyd's UK: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 8, 2025 (30+ days left to apply)job requisition id: R4578Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.Lloyd's are recruiting for a Technical Lead Actuary - Syndicate Capital. You will lead the oversight and development of syndicate capital models at Lloyd's through expert technical review, strategic innovation, and cross-functional collaboration, ensuring regulatory compliance, market influence, and the advancement of actuarial excellence. Principal Accountabilities Lead the technical review and challenge of syndicate capital models, including annual submissions, deep dives, and major model changes, to ensure robustness and regulatory compliance.Act as a decision-maker in the capital approval process by peer reviewing technical papers and supporting the Head of Capital Oversight and Chief Actuary in oversight activities.Provide subject matter expertise on complex capital modelling issues, offering guidance to internal teams and contributing to the development of best practices.Mentor and develop junior actuaries, promoting technical excellence and professional growth within the team.Collaborate with internal functions such as Underwriting, Exposure Management, and Reserving to ensure aligned and effective oversight.Engage with senior stakeholders, including internal committees, syndicates, and regulators (e.g., PRA), to communicate findings and respond to challenges.Influence market behaviour and understanding through external communications, feedback, and presentations on capital-related matters.Contribute to the innovation and evolution of capital setting methodologies, particularly for new market entrants and in support of Lloyd's strategic objectives.Lead or support projects aimed at enhancing capital oversight processes and methodologies, applying strong project management principles Skills Knowledge and Experience Extensive experience in non-life insurance, with a strong focus on capital modelling and exposure to related areas such as reserving.Proven track record of working within the Lloyd's or London Market environment.Demonstrated ability to lead and deliver complex actuarial projects to completion.Experience in presenting technical findings and strategic recommendations to senior management and external stakeholders, including regulators.Capital Modelling Expertise: In-depth knowledge of non-life capital modelling techniques, including model validation, parameterisation, and scenario testing, ideally within the Lloyd's or London Market context.Regulatory Frameworks: understanding of Solvency II/UK, Lloyd's Capital Guidance, and broader regulatory capital requirements.Market Dynamics: Awareness of the Lloyd's market structure, syndicate operations, and the strategic role of capital oversight in market stability.Analytical Tools & Techniques: Familiarity with actuarial modelling platforms (e.g., Igloo, ReMetrica, Tyche) and data analysis tools used in capital modelling.Governance & Oversight: Understanding internal governance processes, risk management frameworks, and the role of actuarial input in regulatory decision-making.Communication of Technical Concepts: Ability to translate complex technical findings into clear, actionable insights for both technical and non-technical stakeholders.Fully qualified Actuary with FIA status (or equivalent) from the UK Institute and Faculty of Actuaries (IFoA).Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our .We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve.We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
Dec 11, 2025
Full time
Technical Lead Actuary, Syndicate Capital page is loaded Technical Lead Actuary, Syndicate Capitallocations: Lloyd's UK: Londontime type: Full timeposted on: Posted Todaytime left to apply: End Date: December 8, 2025 (30+ days left to apply)job requisition id: R4578Lloyd's is the world's leading insurance and reinsurance marketplace. We share the collective intelligence and risk sharing expertise of the market's brightest minds, working together for a braver world.Our role is to inspire courage, so tomorrow's progress isn't limited by today's risks.Our shared values: we are brave; we are stronger together; we do the right thing; guide what we do and how we act. If you share our values and our passion to build a future that's more sustainable, resilient and inclusive, you'll find a home at Lloyd's - build a braver future with us.Lloyd's are recruiting for a Technical Lead Actuary - Syndicate Capital. You will lead the oversight and development of syndicate capital models at Lloyd's through expert technical review, strategic innovation, and cross-functional collaboration, ensuring regulatory compliance, market influence, and the advancement of actuarial excellence. Principal Accountabilities Lead the technical review and challenge of syndicate capital models, including annual submissions, deep dives, and major model changes, to ensure robustness and regulatory compliance.Act as a decision-maker in the capital approval process by peer reviewing technical papers and supporting the Head of Capital Oversight and Chief Actuary in oversight activities.Provide subject matter expertise on complex capital modelling issues, offering guidance to internal teams and contributing to the development of best practices.Mentor and develop junior actuaries, promoting technical excellence and professional growth within the team.Collaborate with internal functions such as Underwriting, Exposure Management, and Reserving to ensure aligned and effective oversight.Engage with senior stakeholders, including internal committees, syndicates, and regulators (e.g., PRA), to communicate findings and respond to challenges.Influence market behaviour and understanding through external communications, feedback, and presentations on capital-related matters.Contribute to the innovation and evolution of capital setting methodologies, particularly for new market entrants and in support of Lloyd's strategic objectives.Lead or support projects aimed at enhancing capital oversight processes and methodologies, applying strong project management principles Skills Knowledge and Experience Extensive experience in non-life insurance, with a strong focus on capital modelling and exposure to related areas such as reserving.Proven track record of working within the Lloyd's or London Market environment.Demonstrated ability to lead and deliver complex actuarial projects to completion.Experience in presenting technical findings and strategic recommendations to senior management and external stakeholders, including regulators.Capital Modelling Expertise: In-depth knowledge of non-life capital modelling techniques, including model validation, parameterisation, and scenario testing, ideally within the Lloyd's or London Market context.Regulatory Frameworks: understanding of Solvency II/UK, Lloyd's Capital Guidance, and broader regulatory capital requirements.Market Dynamics: Awareness of the Lloyd's market structure, syndicate operations, and the strategic role of capital oversight in market stability.Analytical Tools & Techniques: Familiarity with actuarial modelling platforms (e.g., Igloo, ReMetrica, Tyche) and data analysis tools used in capital modelling.Governance & Oversight: Understanding internal governance processes, risk management frameworks, and the role of actuarial input in regulatory decision-making.Communication of Technical Concepts: Ability to translate complex technical findings into clear, actionable insights for both technical and non-technical stakeholders.Fully qualified Actuary with FIA status (or equivalent) from the UK Institute and Faculty of Actuaries (IFoA).Diversity and inclusion are a focus for us - Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in. One where everyone is treated with dignity and respect to achieve their full potential. In practice, this means we are positive and inclusive about making workplace adjustments,we offer regular health and wellbeing programmes, diversity and inclusion training, employee networks, mentoring and volunteering opportunities as well as investment into your professional development. You can read more about diversity and inclusion on our .We understand that our work/life balance is important to us all and that a hybrid of working from the office and home can offer a great level of flexibility. Flexible working forms part of a total reward approach which offers a host of other benefits over and above the standard offering (generous pension, healthcare, wellbeing etc). These include financial support for training, education & development, a benefit allowance (to spend on our flexible benefits such as gym membership, dental insurance, extra holiday or to partake in our cycle to work scheme), employee recognition scheme and various employee discount schemes.By choosing Lloyd's, you'll be part of a team that brings together the best minds in the industry, and together with our underwriters and brokers, we create innovative, responsive solutions allowing us to share risk and solve complex problems.Should you require any additional support with your application, or any adjustments, please click the following link; Please note, clicking on this link does not register your application for the vacancy Lloyd's aim is to build a diverse, inclusive environment that reflects the global markets we work in and in which everyone is treated with dignity and respect.We will invest in attracting the best talent to Lloyd's, making sure recruitment is targeted at bringing in the skills we need to evolve.We will develop a talent pipeline that provides us with the key capabilities we will need for the future. To also create a culture in which every employee fulfils their full potential, ensuring that leaders role-model the behaviours we expect in ourselves and others.
Job Title: Head of Domain Function: Data & Tech Location: Flexible on location, but required in Nottingham office regularly Contract Type: Permanent £81,552 with potential to rise to £95,944 over 3 years Closing Date: Friday, 12 th of December2025 NHS Supply Chain are recruiting for a Head of Domain to lead the implementation, ongoing optimisation and operation of our strategic ERP platform that will act as the backbone of end-to-end modernisation of our logistics network and replacement of our legacy IT estate with a modern, evergreen solution. This complex, multi-year programme will simplify and transform all aspects of the business, serving as a key enabler for delivering the company's vision of £ 1 billion of savings back into frontline NHS Services. To support this, the Data and Technology directorate is in the final stages of transitioning to a Service Integration And Management (SIAM) model, OneIT, led by an internal team with multiple Service Providers delivering an end-to-end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and Networks, Application Development, Support and Management and Cyber Security. In combination with this, Ways of Working are transforming away from a traditional delivery method to an agile, product approach and mindset. These three elements provide NHS Supply Chain with the technology, approach and structure that are the strategic foundations for NHS Supply Chain modernisation. Reporting to the Director of Products and Platforms, and working closely with business stakeholders, this role is accountable for leading and directing our strategic ERP delivery Service Provider through the successful transformation programme and creating ongoing business value by driving the ERP product roadmap forward. Effective delivery of the new ERP platform will require seamless coordination across the other Data and Technology domains and broader organisation to plan and execute a seamless transition from legacy systems and ways of working with zero business impact. You will own the technical relationship with application vendors and have accountability for service performance in line with business needs and embedding of business, engineering and security policies, standards and controls into the platform, ensuring a secure, available and performing service. You will also play a key role as a member of the IT Leadership Team, setting the wider technology strategy and roadmap for the business. Every day you will Maintains and develops the strategy, technical product roadmap for the applications, products and platforms within the Domain and is responsible for minimising and removing technical debt. Partners with business teams in scoping and designing new solutions and services. Leads the Domain team, including cross-functional and third-party resourcing, Domain backlog creation, work prioritisation and change management. Owns Technical and Change Management relationships and is the interface with technology vendors and IT Service Providers, covering day-to-day service performance and change leadership. Ensures compliance with NHS Supply Chain Change, and Data and Technology processes, including adoption and operational readiness. Ensures compliance with NHS Supply Chain security and data policies. Develops and leads test strategy for products and platforms in the Domain, in conjunction with technical partners. What can we offer you? We want to reward you for your passion, enthusiasm, and hard work, so we offer much more than a competitive salary: Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. We recognise our employees' hard work and contributions through annual bonus schemes, long-service awards, and VIP colleague awards. 27 days holiday plus bank holidays, with the option to purchase an additional 5 days. We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential. A focus on your well-being, offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme Generous pension scheme (with us contributing 12% when you contribute 6%) Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you. 2 days of paid volunteering leave, allowing you to give back to your community. Access to many discounts from the Blue Light Card to NHS Discounts. NHS Supply Chain, who are we? Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. What skills will help you thrive in this role? Experience of leading major transformational ERP programmes within complex organisations. Experience of working in a SIAM delivery model and leading matrix IT teams. Managing successful 3 rd party technical delivery using agile and waterfall delivery methodologies and implementing and optimising DevOps ways of working. Proven IT commercial experience, delivering business outcomes whilst optimising spend and mitigating business impacts. Experienced in leading technical and architectural governance forums within highly complex, political environments. Expertise in technical delivery and leadership within large-scale supply chain, B2B Wholesale, E-Retail or similar environments. Experience in preparing for and contributing to steering boards of major programmes and Executive/Board level stakeholder management. Building a culture of collaboration, continuous improvement and optimisation in ways Want to develop your career withtheNHS Supply Chain? Then apply below orreach outfor an informal discussion about the role in confidencebyemailingus Our Inclusive Commitment At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued but celebrated, allowing everyone to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career, but your experience doesn't match perfectly with the job advert, we encourage you to still apply. Struggling to complete our application form, and requireadditionalsupport? Reach out to our Talent Acquisition team ,who will be happy to help you with alternative ways to apply. We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
Dec 11, 2025
Full time
Job Title: Head of Domain Function: Data & Tech Location: Flexible on location, but required in Nottingham office regularly Contract Type: Permanent £81,552 with potential to rise to £95,944 over 3 years Closing Date: Friday, 12 th of December2025 NHS Supply Chain are recruiting for a Head of Domain to lead the implementation, ongoing optimisation and operation of our strategic ERP platform that will act as the backbone of end-to-end modernisation of our logistics network and replacement of our legacy IT estate with a modern, evergreen solution. This complex, multi-year programme will simplify and transform all aspects of the business, serving as a key enabler for delivering the company's vision of £ 1 billion of savings back into frontline NHS Services. To support this, the Data and Technology directorate is in the final stages of transitioning to a Service Integration And Management (SIAM) model, OneIT, led by an internal team with multiple Service Providers delivering an end-to-end suite of services across Service Integration and Helpdesk, Modern Workplace services, Infrastructure and Networks, Application Development, Support and Management and Cyber Security. In combination with this, Ways of Working are transforming away from a traditional delivery method to an agile, product approach and mindset. These three elements provide NHS Supply Chain with the technology, approach and structure that are the strategic foundations for NHS Supply Chain modernisation. Reporting to the Director of Products and Platforms, and working closely with business stakeholders, this role is accountable for leading and directing our strategic ERP delivery Service Provider through the successful transformation programme and creating ongoing business value by driving the ERP product roadmap forward. Effective delivery of the new ERP platform will require seamless coordination across the other Data and Technology domains and broader organisation to plan and execute a seamless transition from legacy systems and ways of working with zero business impact. You will own the technical relationship with application vendors and have accountability for service performance in line with business needs and embedding of business, engineering and security policies, standards and controls into the platform, ensuring a secure, available and performing service. You will also play a key role as a member of the IT Leadership Team, setting the wider technology strategy and roadmap for the business. Every day you will Maintains and develops the strategy, technical product roadmap for the applications, products and platforms within the Domain and is responsible for minimising and removing technical debt. Partners with business teams in scoping and designing new solutions and services. Leads the Domain team, including cross-functional and third-party resourcing, Domain backlog creation, work prioritisation and change management. Owns Technical and Change Management relationships and is the interface with technology vendors and IT Service Providers, covering day-to-day service performance and change leadership. Ensures compliance with NHS Supply Chain Change, and Data and Technology processes, including adoption and operational readiness. Ensures compliance with NHS Supply Chain security and data policies. Develops and leads test strategy for products and platforms in the Domain, in conjunction with technical partners. What can we offer you? We want to reward you for your passion, enthusiasm, and hard work, so we offer much more than a competitive salary: Hybrid working opportunities, giving you the flexibility to work collaboratively in the office and remotely. We recognise our employees' hard work and contributions through annual bonus schemes, long-service awards, and VIP colleague awards. 27 days holiday plus bank holidays, with the option to purchase an additional 5 days. We are dedicated to your development, through in-house training, support, and access to external qualifications to maximise your potential. A focus on your well-being, offering 1 day of paid well-being leave and free access to the 24/7 Employee Assistance Programme Generous pension scheme (with us contributing 12% when you contribute 6%) Access to our Flexible Benefits Scheme, where you can choose from a variety of benefits such as Life Insurance, Critical Illness Cover, Income Protection, Health Cash Plan, Dental Insurance, and additional pension contributions that suit you. 2 days of paid volunteering leave, allowing you to give back to your community. Access to many discounts from the Blue Light Card to NHS Discounts. NHS Supply Chain, who are we? Our role is to support the NHS to save lives and improve health. We are a part of the NHS family, and our role is to source, deliver and supply healthcare products, services and food for NHS trusts and healthcare organisations across England and Wales. We serve every NHS Trust and operate a national network of distribution centres, managing relationships with more than a thousand suppliers and delivering more than 8,000,000 orders each year to more than 17,000 locations. Doing all of this on behalf of the NHS gives NHS staff more time to focus on their main priority of providing excellent patient care. What skills will help you thrive in this role? Experience of leading major transformational ERP programmes within complex organisations. Experience of working in a SIAM delivery model and leading matrix IT teams. Managing successful 3 rd party technical delivery using agile and waterfall delivery methodologies and implementing and optimising DevOps ways of working. Proven IT commercial experience, delivering business outcomes whilst optimising spend and mitigating business impacts. Experienced in leading technical and architectural governance forums within highly complex, political environments. Expertise in technical delivery and leadership within large-scale supply chain, B2B Wholesale, E-Retail or similar environments. Experience in preparing for and contributing to steering boards of major programmes and Executive/Board level stakeholder management. Building a culture of collaboration, continuous improvement and optimisation in ways Want to develop your career withtheNHS Supply Chain? Then apply below orreach outfor an informal discussion about the role in confidencebyemailingus Our Inclusive Commitment At NHS Supply Chain, we are committed to building an inclusive environment where difference is not only valued but celebrated, allowing everyone to thrive in their career. Developing our people is key to our success, so if this role sounds like the right next step in your career, but your experience doesn't match perfectly with the job advert, we encourage you to still apply. Struggling to complete our application form, and requireadditionalsupport? Reach out to our Talent Acquisition team ,who will be happy to help you with alternative ways to apply. We reserve the right to close any vacancy from further submissions when we have received sufficient applications from which to make a shortlist. Please apply without delay if you wish to be considered for this role.
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays. ABOUT THE ROLE We are seeking a highly experienced and strategic leader to join our executive team as the Head of Risk and Compliance/ Chief Risk and Compliance Officer UK. This individual will also be nominated as the Money Laundering Reporting Officer (MLRO) (holding PSD Individual nominations for these roles). This role is responsible for designing, implementing, and overseeing all aspects of the company's Risk, Compliance, and Anti-Financial Crime frameworks. You will be the primary point of contact for the FCA, NCA, and other regulatory bodies, ensuring the firm not only meets but exceeds its regulatory obligations. As the head of the second line of defence, you will provide critical oversight for our subsidiary's operations, working closely with their Head of Compliance to ensure group-wide alignment. The successful candidate may also be required to serve as a statutory director and a member of the Board of Directors. What you'll do Your responsibilities will be broad, encompassing all Risk, Compliance, and Anti-Money Laundering policies for the company. Governance, Strategy & Leadership Serve as a key advisor to the Board, CEO, and Senior Management on all risk and compliance matters. Play a crucial role in developing and maintaining the firm's Risk Appetite Statement, ensuring risk strategy aligns with the overall business strategy. Ensure that accurate, timely, and relevant risk and compliance information is provided to the Board, Senior Management, and regulators. Take full ownership of all Risk, Compliance, and AML/CTF policies, ensuring they are fit for purpose, regularly reviewed, and effectively embedded. Liaise with the Third Line of Defence (Internal Audit) to ensure controls are effective and remedial actions are tracked to completion. Risk Management Oversee the implementation and continuous improvement of the company's Risk Management Framework. Ensure all material risks (operational, financial, regulatory, etc.) are identified, assessed, controlled, and mitigated. Conduct comprehensive Risk Assessments of the entity's operations, including business, products, customers, and outsourcing relationships. Ensure adherence to the Risk Strategy & Appetite Framework, including continuous monitoring and reporting. Compliance Develop, implement, and maintain an effective, UK-wide compliance framework, policies, and controls. Oversee the monitoring of compliance with all relevant regulatory obligations (e.g., PSRs, Open Banking regulations), including proactive surveillance to identify potential breaches. Advise the business on payment regulatory questions related to product development, merchant agreements, end-user terms, and partner relationships. Ensure and uphold data confidentiality, integrity, and availability, acting as the owner for reporting any data privacy incidents to relevant authorities. Provide oversight of the client fund safeguarding and reconciliation functions. Act as the final point of escalation to evaluate and decide on actions for all reported cases. Financial Crime & MLRO Act as the nominated Money Laundering Reporting Officer (MLRO) and Nominated Officer, holding personal responsibility for the firm's anti-financial crime framework. Serve as the primary contact for the National Crime Agency (NCA), Financial Intelligence Units (FIUs), and law enforcement, managing all external SAR submissions. Establish, maintain, and oversee an effective anti-money laundering and counter terrorist financing (AML/CTF) framework. Own the firm's general AML Risk Assessment, customer risk assessment methodologies, and transaction monitoring models. Provide final sign off and review of all higher risk customer relationships. Own and develop efficient KYC and underwriting processes to prevent the firm from being used for illicit transactions, including sanctions screening. Regulatory & UK Oversight Act as the primary contact person for the FCA and other authorities, maintaining a proactive and transparent relationship. Manage all risk and compliance related regulatory reporting, ensuring timely and accurate submissions. UK Oversight: While the subsidiary has its own MLRO and Head of Compliance, you will be responsible for the parent company's oversight of the subsidiary's risk and compliance functions. This includes: Ensuring strategic alignment of risk frameworks and policies across the group. Reviewing group level risks and controls, providing strategic guidance and support to the subsidiary's leadership. Who you are Experience: A minimum of 6-10 years of relevant experience in risk and compliance roles within an FCA-regulated payments or e money institution. Nominated Officer Experience: A minimum of 3-5 years of demonstrable experience as a nominated MLRO and/or Head of Compliance. Regulatory Knowledge: Expert level understanding of the UK regulatory landscape, including the Payment Services Regulations (PSRs), FCA Handbook, Proceeds of a Crime Act, Money Laundering Regulations, JMLSG guidance, and Open Banking. Financial Crime Expertise: Deep and practical expertise in KYC, transaction monitoring, sanctions, SAR reporting, and managing investigations. Leadership: Proven experience in a senior leadership role with the ability to influence C suite executives, board members, and regulators. Regulatory Relations: Demonstrable experience as the primary point of contact with the FCA and NCA. Previous experience as a statutory director or board member would be advantageous. Experience managing compliance in a complex group structure (parent/subsidiary) would be highly beneficial. Holding a relevant professional qualification (e.g., ICA Diploma, ACAMS) would be an asset. A legal background or qualification would be preferable. Strategic Thinker: Ability to see the bigger picture and align risk management with business goals. Unquestionable Integrity: A strong ethical compass and the courage to make difficult decisions. Excellent Communicator: Ability to distill complex regulatory concepts into clear, concise advice for stakeholders at all levels. Resilient & Pragmatic: A hands on, problem solving attitude with the ability to thrive in a fast paced scale up environment. Our Fantastic Benefits (varies by location) 20 to 30 days of holiday to support a healthy work life balance Monthly team outing allowance to enjoy social events with your colleagues Parental leave top up additional support for new parents On site perks to make your workday smoother Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best PLUS additional benefits designed to enhance your work life experience! Shape Your Role and Make an Impact Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We're looking for dedicated and highly motivated individuals who thrive in a fast paced environment and enjoy collaborating across different areas of the organisation. If your skills and experience align with this role, we'd love to hear from you! Apply now and submit your CV in English.
Dec 11, 2025
Full time
WHO WE ARE At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide. Our Ambition: To build the world's most disruptive payment network and redefine what the payment experience should feel like. Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that's transforming the way the world pays. ABOUT THE ROLE We are seeking a highly experienced and strategic leader to join our executive team as the Head of Risk and Compliance/ Chief Risk and Compliance Officer UK. This individual will also be nominated as the Money Laundering Reporting Officer (MLRO) (holding PSD Individual nominations for these roles). This role is responsible for designing, implementing, and overseeing all aspects of the company's Risk, Compliance, and Anti-Financial Crime frameworks. You will be the primary point of contact for the FCA, NCA, and other regulatory bodies, ensuring the firm not only meets but exceeds its regulatory obligations. As the head of the second line of defence, you will provide critical oversight for our subsidiary's operations, working closely with their Head of Compliance to ensure group-wide alignment. The successful candidate may also be required to serve as a statutory director and a member of the Board of Directors. What you'll do Your responsibilities will be broad, encompassing all Risk, Compliance, and Anti-Money Laundering policies for the company. Governance, Strategy & Leadership Serve as a key advisor to the Board, CEO, and Senior Management on all risk and compliance matters. Play a crucial role in developing and maintaining the firm's Risk Appetite Statement, ensuring risk strategy aligns with the overall business strategy. Ensure that accurate, timely, and relevant risk and compliance information is provided to the Board, Senior Management, and regulators. Take full ownership of all Risk, Compliance, and AML/CTF policies, ensuring they are fit for purpose, regularly reviewed, and effectively embedded. Liaise with the Third Line of Defence (Internal Audit) to ensure controls are effective and remedial actions are tracked to completion. Risk Management Oversee the implementation and continuous improvement of the company's Risk Management Framework. Ensure all material risks (operational, financial, regulatory, etc.) are identified, assessed, controlled, and mitigated. Conduct comprehensive Risk Assessments of the entity's operations, including business, products, customers, and outsourcing relationships. Ensure adherence to the Risk Strategy & Appetite Framework, including continuous monitoring and reporting. Compliance Develop, implement, and maintain an effective, UK-wide compliance framework, policies, and controls. Oversee the monitoring of compliance with all relevant regulatory obligations (e.g., PSRs, Open Banking regulations), including proactive surveillance to identify potential breaches. Advise the business on payment regulatory questions related to product development, merchant agreements, end-user terms, and partner relationships. Ensure and uphold data confidentiality, integrity, and availability, acting as the owner for reporting any data privacy incidents to relevant authorities. Provide oversight of the client fund safeguarding and reconciliation functions. Act as the final point of escalation to evaluate and decide on actions for all reported cases. Financial Crime & MLRO Act as the nominated Money Laundering Reporting Officer (MLRO) and Nominated Officer, holding personal responsibility for the firm's anti-financial crime framework. Serve as the primary contact for the National Crime Agency (NCA), Financial Intelligence Units (FIUs), and law enforcement, managing all external SAR submissions. Establish, maintain, and oversee an effective anti-money laundering and counter terrorist financing (AML/CTF) framework. Own the firm's general AML Risk Assessment, customer risk assessment methodologies, and transaction monitoring models. Provide final sign off and review of all higher risk customer relationships. Own and develop efficient KYC and underwriting processes to prevent the firm from being used for illicit transactions, including sanctions screening. Regulatory & UK Oversight Act as the primary contact person for the FCA and other authorities, maintaining a proactive and transparent relationship. Manage all risk and compliance related regulatory reporting, ensuring timely and accurate submissions. UK Oversight: While the subsidiary has its own MLRO and Head of Compliance, you will be responsible for the parent company's oversight of the subsidiary's risk and compliance functions. This includes: Ensuring strategic alignment of risk frameworks and policies across the group. Reviewing group level risks and controls, providing strategic guidance and support to the subsidiary's leadership. Who you are Experience: A minimum of 6-10 years of relevant experience in risk and compliance roles within an FCA-regulated payments or e money institution. Nominated Officer Experience: A minimum of 3-5 years of demonstrable experience as a nominated MLRO and/or Head of Compliance. Regulatory Knowledge: Expert level understanding of the UK regulatory landscape, including the Payment Services Regulations (PSRs), FCA Handbook, Proceeds of a Crime Act, Money Laundering Regulations, JMLSG guidance, and Open Banking. Financial Crime Expertise: Deep and practical expertise in KYC, transaction monitoring, sanctions, SAR reporting, and managing investigations. Leadership: Proven experience in a senior leadership role with the ability to influence C suite executives, board members, and regulators. Regulatory Relations: Demonstrable experience as the primary point of contact with the FCA and NCA. Previous experience as a statutory director or board member would be advantageous. Experience managing compliance in a complex group structure (parent/subsidiary) would be highly beneficial. Holding a relevant professional qualification (e.g., ICA Diploma, ACAMS) would be an asset. A legal background or qualification would be preferable. Strategic Thinker: Ability to see the bigger picture and align risk management with business goals. Unquestionable Integrity: A strong ethical compass and the courage to make difficult decisions. Excellent Communicator: Ability to distill complex regulatory concepts into clear, concise advice for stakeholders at all levels. Resilient & Pragmatic: A hands on, problem solving attitude with the ability to thrive in a fast paced scale up environment. Our Fantastic Benefits (varies by location) 20 to 30 days of holiday to support a healthy work life balance Monthly team outing allowance to enjoy social events with your colleagues Parental leave top up additional support for new parents On site perks to make your workday smoother Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best PLUS additional benefits designed to enhance your work life experience! Shape Your Role and Make an Impact Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We're looking for dedicated and highly motivated individuals who thrive in a fast paced environment and enjoy collaborating across different areas of the organisation. If your skills and experience align with this role, we'd love to hear from you! Apply now and submit your CV in English.
Job Background/Context: ICM Global Credit Risk Management Services (CRMS) supports the credit production process by capturing and maintaining credit facility data for WLCR and CCR products globally. CRMS coordinates the alignment of policies, processes, controls, data, reporting and governance across wholesale lending capabilities. The pillar's core functions include: Credit facility setup and maintenance Excess approval management Document custody and tracking Regulatory reporting Responsible for the design, implementation and execution of processes to manage credit risks while ensuring a sound control environment at all times along with excellent client experience. Job Purpose: Provide Leadership and Strategic Direction for CRMS globally including direct management of 300+ people. Maintain close interaction and co-ordination with ICM, Banking, International, Citi Commercial Bank (CCB), Treasury and Trade Solutions (TTS), Risk Management, Operations, Legal and Finance Maintain frequent and high level of interaction with senior management across all lines of defense including Product, Coverage and Functional lines in additional to various Local Regulatory Authorities Cover diverse portfolio including Global and Top Tier Local Corporates, Commercial, Financial Institutions, Central Banks and Public Sector client segments. Institute and ensure effectiveness of controls and processes meet all internal policies and regulatory requirements/expectations. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency supporting the strategic direction of ICM, Client and Citi. Key Responsibilities Act as CRMS point of contact Globally; effectively represent at a senior level including global business forums. Partner with global leadership in defining and executing CRMS target operating model in conjunction with many of the wholesale credit programs. Effective control and management of the Global function. Identification, development, and implementation of CRMS initiatives that increase efficiency, strengthen controls, data quality and positively improve the overall client experience. Act as the key contact and take accountability for internal and external audits. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency Partner with Product Management to reduce risk, automate and streamline through technological capabilities. Recruitment and selection of staff. Coach, mentor, develop, train, motivate and evaluate team members including succession planning. Represent global initiatives to standardize or refine the global credit process. Reassess processes, propose and contribute to implementation of enhanced and streamlined standard processes. Contribute to implementation of Institutional Credit Management global and regional strategic plans Management of operational risk and controls by tracking and monitoring key performance indicators, regular and robust Manager Control Assessments (MCA), and use of continuous process improvement techniques to identify areas of weakness and implementing corrective actions as appropriate. Building and maintaining a robust control environment across all areas of responsibility and elimination of manual touch points. Experience/Knowledge An experienced, capable and influential manager who can deliver high quality service in a very demanding, constantly changing and frequently ambiguous environment. Risk based thinking and analytical mind set; capacity to proactively anticipate, identify and resolve problems Significant operational experience in credit risk management or related areas. Demonstrable ability to achieve positive outcomes against rigorous objectives. Demonstrated knowledge of best practices and trends in credit risk management in addition to understanding the local regulatory environments. Experience in applying strong project management discipline, governance & controls as well as change management programs and initiatives. Product development and program management leadership preferably within the business. Manages multiple teams of senior professionals through other senior managers. Qualifications Bachelor's / University degree. Master's degree and managerial experience a distinct advantage Demonstrate a consistent track record having worked as a Program or Project Manager, Transformation Lead, PMO or hands on credit and risk management experience At least 15 years' experience in Product Development, Banking or Credit Risk Management, including 10+ years of managerial experience. In depth understanding of global and local trends in Financial reporting and standards including regulatory reporting. Competencies Resilience, adaptability and the ability to stay focused. Ability to achieve results through influence of stakeholders and clients and the leadership of and participation in virtual teams. Ability to analyze complex, ill-defined problems and to develop practical solutions. Ability to work in a dynamic and fast-paced environment. Keen attention to details. Job Family Group: Operations - Transaction Services Job Family: Transaction Capture Services Time Type: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
Dec 11, 2025
Full time
Job Background/Context: ICM Global Credit Risk Management Services (CRMS) supports the credit production process by capturing and maintaining credit facility data for WLCR and CCR products globally. CRMS coordinates the alignment of policies, processes, controls, data, reporting and governance across wholesale lending capabilities. The pillar's core functions include: Credit facility setup and maintenance Excess approval management Document custody and tracking Regulatory reporting Responsible for the design, implementation and execution of processes to manage credit risks while ensuring a sound control environment at all times along with excellent client experience. Job Purpose: Provide Leadership and Strategic Direction for CRMS globally including direct management of 300+ people. Maintain close interaction and co-ordination with ICM, Banking, International, Citi Commercial Bank (CCB), Treasury and Trade Solutions (TTS), Risk Management, Operations, Legal and Finance Maintain frequent and high level of interaction with senior management across all lines of defense including Product, Coverage and Functional lines in additional to various Local Regulatory Authorities Cover diverse portfolio including Global and Top Tier Local Corporates, Commercial, Financial Institutions, Central Banks and Public Sector client segments. Institute and ensure effectiveness of controls and processes meet all internal policies and regulatory requirements/expectations. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency supporting the strategic direction of ICM, Client and Citi. Key Responsibilities Act as CRMS point of contact Globally; effectively represent at a senior level including global business forums. Partner with global leadership in defining and executing CRMS target operating model in conjunction with many of the wholesale credit programs. Effective control and management of the Global function. Identification, development, and implementation of CRMS initiatives that increase efficiency, strengthen controls, data quality and positively improve the overall client experience. Act as the key contact and take accountability for internal and external audits. Lead projects and provide valuable input with various working groups created to enhance processes, controls, performance and efficiency Partner with Product Management to reduce risk, automate and streamline through technological capabilities. Recruitment and selection of staff. Coach, mentor, develop, train, motivate and evaluate team members including succession planning. Represent global initiatives to standardize or refine the global credit process. Reassess processes, propose and contribute to implementation of enhanced and streamlined standard processes. Contribute to implementation of Institutional Credit Management global and regional strategic plans Management of operational risk and controls by tracking and monitoring key performance indicators, regular and robust Manager Control Assessments (MCA), and use of continuous process improvement techniques to identify areas of weakness and implementing corrective actions as appropriate. Building and maintaining a robust control environment across all areas of responsibility and elimination of manual touch points. Experience/Knowledge An experienced, capable and influential manager who can deliver high quality service in a very demanding, constantly changing and frequently ambiguous environment. Risk based thinking and analytical mind set; capacity to proactively anticipate, identify and resolve problems Significant operational experience in credit risk management or related areas. Demonstrable ability to achieve positive outcomes against rigorous objectives. Demonstrated knowledge of best practices and trends in credit risk management in addition to understanding the local regulatory environments. Experience in applying strong project management discipline, governance & controls as well as change management programs and initiatives. Product development and program management leadership preferably within the business. Manages multiple teams of senior professionals through other senior managers. Qualifications Bachelor's / University degree. Master's degree and managerial experience a distinct advantage Demonstrate a consistent track record having worked as a Program or Project Manager, Transformation Lead, PMO or hands on credit and risk management experience At least 15 years' experience in Product Development, Banking or Credit Risk Management, including 10+ years of managerial experience. In depth understanding of global and local trends in Financial reporting and standards including regulatory reporting. Competencies Resilience, adaptability and the ability to stay focused. Ability to achieve results through influence of stakeholders and clients and the leadership of and participation in virtual teams. Ability to analyze complex, ill-defined problems and to develop practical solutions. Ability to work in a dynamic and fast-paced environment. Keen attention to details. Job Family Group: Operations - Transaction Services Job Family: Transaction Capture Services Time Type: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi's EEO Policy Statement and the Know Your Rights poster.
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
Dec 10, 2025
Full time
About Lendable Lendable is on a mission to build the world's best technology to help people get credit and save money.We're building one of the world's leading fintech companies and are off to a strong start: One of the UK's newest unicorns with a team of just over 600 people Among the fastest-growing tech companies in the UK Profitable since 2017 Backed by top investors including Balderton Capital and Goldman Sachs Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot) So far, we've rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers hands in minutes instead of days. We're growing fast, and there's a lot more to do: we're going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks Join us if you want to Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting Role Purpose The Head of Operations (Auto/Secured lending) is responsible for the daily performance, development, and continuous improvement of the frontline teams dedicated to one or more of our existing products, spanning both Customer Service and Financial Support functions. Reporting to the Operations Director, you will lead and coach a team of Team Leads, ensuring their teams deliver exceptional service, maintain high operational efficiency, and are accountable for consistently achieving defined service levels alongside consistently meeting and customer outcomes, including customers in financial difficulty or vulnerable situations. You will play a pivotal role in translating strategic operational initiatives, including those involving AI and automation, into effective frontline execution. You will be accountable for identifying and implementing data-driven improvements that enhance efficiency, scalability, and customer outcomes within your product remit, fostering a culture of continuous improvement and digital adoption across your teams. Key Responsibilities 1. Team Leadership & Development Lead, coach, and develop a team of Team Leads, enabling them to inspire and manage their frontline agents effectively across both customer service and financial support streams. Foster a high-performance culture of continuous learning, accountability, and problem-solving within the operations teams, ensuring a strong focus on empathetic customer support and compliance. Oversee the performance management for the teams, ensuring consistent achievement of KPIs (e.g., customer satisfaction, quality, compliance, productivity, SLAs). Lead the identification of skill gaps and drive upskilling initiatives within your teams to ensure they are proficient and adaptable to new technologies, particularly automation, AI tools, and enhanced digital workflows, fostering a digitally-savvy workforce. 2. Operational Oversight & Performance Manage the day-to-day operations of the customer service and financial support teams, ensuring smooth delivery, effective resource allocation, and adherence to service level agreements. Leverage comprehensive data analysis (KPIs, dashboards, quality scores, customer feedback), including insights derived from AI tools, to identify operational trends, performance gaps, and opportunities for automation or process re engineering. Formulate and propose data backed recommendations for continuous improvement and strategic adjustments specific to the product within your remit, aiming for enhanced efficiency and customer experience. Proactively address operational challenges and escalations and implement timely solutions to maintain service quality and efficiency. 3. Process Improvement & Product Focus Proactively identify and analyse process pain points within the customer journeys and operational workflows, translating these insights into concrete recommendations for automation, digital enhancements, and intelligent process re engineering, specifically within your product scope. Oversee and drive the implementation of approved automation, digital enhancements, and re engineered processes, ensuring they significantly improve customer experience, operational efficiency, and accessibility for your product. Champion and embed these innovative process changes and new technological tools within the frontline teams, ensuring smooth adoption, adherence, and alignment with the overarching operational strategy. 4. Risk, Quality & Compliance Ensure that all customer interactions and processes related to your product remit meet regulatory and compliance standards, with particular attention to vulnerable or high risk cardholders. Promote strong risk awareness and adherence to policies within the teams, supporting the embedding of governance and quality frameworks. Accountable for the development, maintenance, and adherence to robust operational procedures, internal risk controls, and relevant compliance documentation. Act as a key point of contact for compliance issues specific to your product remit, supporting corrective actions as needed. 5. Stakeholder Collaboration Collaborate effectively with Product, Technology, Risk, and Compliance teams on initiatives impacting customer journeys and operational processes. Communicate performance updates, risks, and improvement recommendations to the Operations Director and relevant internal stakeholders. Represent the operations teams, advocating for frontline feedback and customer insights to drive positive change. 6. Reporting & Insight Contribute to operational reporting by providing comprehensive data and insights specific to your product remit, including performance of new automated processes and AI driven initiatives, covering KPIs, efficiency, and customer outcomes. Proactively leverage analytical insights to diagnose operational issues, identify emerging operational trends and issues within your product domain, driving the implementation of appropriate tooling and tactical actions, and providing data driven input for strategic improvements. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products and vulnerable customers. Person Specification Experience & Skills Proven experience managing or supervising multiple teams in a customer facing or operations environment, ideally within a regulated or tech enabled financial services context. Demonstrable experience in driving team performance and development, including coaching and mentoring Team Leads or supervisors. Strong analytical skills, with the ability to interpret operational data (KPIs, dashboards, quality scores, customer feedback) to identify trends, diagnose root causes, and propose actionable solutions. Demonstrable experience in identifying, evaluating, and successfully implementing process improvements, with a strong focus on leveraging automation, digital enhancements, and AI tools to drive efficiency and enhance customer outcomes at an operational management level. Proven ability to develop, implement, and maintain operational procedures and risk/control documentation. Strong written and verbal communication skills, with the ability to effectively engage and influence internal stakeholders. Understanding of compliance, risk management, and regulatory requirements, particularly relevant to financial products like cards and vulnerable customers. Experience managing operations related to a specific product (e.g., cards, Loans, Car Finance) is highly desirable. Behaviours & Approach Customer Focused: Committed to delivering compassionate, fair, and efficient support to all customers, with a particular awareness for vulnerable cardholders. Action Oriented Problem Solver: Proactive in identifying operational challenges, analysing root causes, and recommending and implementing effective solutions within their remit. Data Informed: Uses evidence and insights to guide decision making and team management, proactively seeking opportunities for data driven recommendations. Enabling Leader: Motivating and supportive of Team Leads and their teams, fostering a collaborative, accountable, and development oriented environment. Detail Oriented & Diligent: Ensures accuracy and completeness in operational procedures and compliance documentation. Adaptable & Resilient: Able to thrive in a fast paced, dynamic environment, balancing competing priorities and adapting to change. Process & Technology Improvement Mindset: A proactive drive to identify and implement innovative solutions, including automation and AI, to streamline workflows, enhance efficiency, and improve customer journeys. Team Player: Collaborates effectively across departments to achieve shared goals and deliver positive outcomes. Digital Adoption Champion: Enthusiastic about leveraging new technologies, particularly AI and automation . click apply for full job details
Product Lead - EPM page is loaded Product Lead - EPMlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.Role Profile:We're looking for an experienced Finance EPM Product Lead with a proven track record of running a variety of Finance systems and working with analysts, Finance business partners and Engineering to deliver continuous improvement and stability.Role Summary:The Product Lead - EPM is a strategic role responsible for driving the functional improvement, adoption, and stability of Finance platforms including EPM, FCCS and MI. This role bridges Finance and IT, ensuring that financial systems are standardised, efficient, and aligned with business objectives.Key Responsibilities: Lead the continuous improvement of Oracle EPM Cloud modules including Planning, Budgeting & Forecasting, Allocations, FCCS, and Reporting. Translate business requirements into functional designs and technical solutions. Work with Data teams to ensure data lineage is fully understood within the Finance community and prioritisation of improvements is clear and achievable. Work with FP&A teams, Controllers, and Engineering to ensure EPM, FCCS and MI solutions meet planning and reporting needs. Act as a strategic advisor to finance leaders on performance management capabilities and process improvements. Establish and implement governance, data quality standards, and controls. Manage data flows between EPM, ERP and related systems (e.g., Oracle Fusion, Workday, Clarity). Oversee ongoing enhancements, upgrades, and platform evolution. Lead internal and external implementation teams, including consultants and developers as required. Manage project timelines, deliverables, risk mitigation, and quality assurance. Ensure timely delivery of functional documentation, user training, and knowledge transfer. Enable advanced scenario modelling, driver-based forecasting, and predictive analytics. As the data model and quality and adoption matures, leverage AI capabilities to drive further improvements to finance processes Deliver executive dashboards, KPIs, and self-service reporting capabilities Ensure adjacent system impacts are understood and accounted for in planning and change. Governance & Compliance: Ensure platform design and usage follows internal controls, regulatory requirements and audit standards. Ways of working: Provide Leadership to teams on agile ways of working. Measure delivery outputs and work with teams to improve efficiency and certainty of change cycles.What you'll bring: Deep functional knowledge of finance processes. Track record of delivering/managing Oracle EPM Proven track record of owning finance process transformation or optimization initiatives. Experience leading cross-functional teams and working in a matrixed environment. Strong communication and partner management skills.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Dec 10, 2025
Full time
Product Lead - EPM page is loaded Product Lead - EPMlocations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RLSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a dedication to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It's how we've contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years. Through a comprehensive suite of trusted financial market infrastructure services - and our open-access model - we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.LSEG is headquartered in the United Kingdom, with significant operations in over 60 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG's ticker symbol is LSEG.Role Profile:We're looking for an experienced Finance EPM Product Lead with a proven track record of running a variety of Finance systems and working with analysts, Finance business partners and Engineering to deliver continuous improvement and stability.Role Summary:The Product Lead - EPM is a strategic role responsible for driving the functional improvement, adoption, and stability of Finance platforms including EPM, FCCS and MI. This role bridges Finance and IT, ensuring that financial systems are standardised, efficient, and aligned with business objectives.Key Responsibilities: Lead the continuous improvement of Oracle EPM Cloud modules including Planning, Budgeting & Forecasting, Allocations, FCCS, and Reporting. Translate business requirements into functional designs and technical solutions. Work with Data teams to ensure data lineage is fully understood within the Finance community and prioritisation of improvements is clear and achievable. Work with FP&A teams, Controllers, and Engineering to ensure EPM, FCCS and MI solutions meet planning and reporting needs. Act as a strategic advisor to finance leaders on performance management capabilities and process improvements. Establish and implement governance, data quality standards, and controls. Manage data flows between EPM, ERP and related systems (e.g., Oracle Fusion, Workday, Clarity). Oversee ongoing enhancements, upgrades, and platform evolution. Lead internal and external implementation teams, including consultants and developers as required. Manage project timelines, deliverables, risk mitigation, and quality assurance. Ensure timely delivery of functional documentation, user training, and knowledge transfer. Enable advanced scenario modelling, driver-based forecasting, and predictive analytics. As the data model and quality and adoption matures, leverage AI capabilities to drive further improvements to finance processes Deliver executive dashboards, KPIs, and self-service reporting capabilities Ensure adjacent system impacts are understood and accounted for in planning and change. Governance & Compliance: Ensure platform design and usage follows internal controls, regulatory requirements and audit standards. Ways of working: Provide Leadership to teams on agile ways of working. Measure delivery outputs and work with teams to improve efficiency and certainty of change cycles.What you'll bring: Deep functional knowledge of finance processes. Track record of delivering/managing Oracle EPM Proven track record of owning finance process transformation or optimization initiatives. Experience leading cross-functional teams and working in a matrixed environment. Strong communication and partner management skills.Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.Please take a moment to read this carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, .If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential.
Role: Head of Security (Cyber Security) Reporting to: CTO Location: Remote - UK Job Type: Full-time, Permanent Salary: Competitive, based on experience + benefits + bonus potential About Us Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom. The group is multi functional with a large portfolio of B2B products and services. Our ecosystem is made up of: IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world class secure internet capabilities enhancing productivity across diverse skillsets and organisations. Vestigo Consulting is our training and consultancy company, tailored around specialist sector specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding edge company that provides our Data and AI capability. A collaborative partner for designing user centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community. The group provides bespoke, secure, user centric products fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world leading enterprise product sets. Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About You: You are an accomplished security leader with the credibility to influence at Board level and the technical depth to guide teams across cyber, physical, personnel, and operational resilience. You thrive in complex, high stakes environments where risk management, regulatory compliance, and innovation must coexist. You are equally comfortable defining long term strategy as you are rolling up your sleeves to solve immediate challenges. With a strong track record of building and leading multidisciplinary teams, you foster a culture of accountability, collaboration, and continuous improvement. You proven experience of shaping security functions in government, defence, critical national infrastructure, or highly regulated commercial sectors, and are fluent in the language of both security operations and business transformation. Above all, you see security as a business enabler; protecting today while preparing for tomorrow. About The Team: The Security & Resilience team spans cyber, physical, personnel, and operational resilience. The function is responsible for delivering the organisation wide Security Strategy, overseeing operations, architecture, compliance, and risk management, as well as leading resilience and incident response activities. As Head of Security, you will build and lead this cross disciplinary team, ensuring continuous development, resource alignment, and the delivery of targeted training and awareness programmes. The team works closely with engineering, DevSecOps, compliance, legal, and senior leadership to embed security by design and enable scalable, business aligned security practices. About The Role: We're looking for a seasoned and strategic Head of Security to take ownership of our organisation's entire security landscape, spanning cyber, physical, personnel, and operational resilience. This is a senior leadership role at the heart of the business, ensuring that security not only protects but also enables our growth. You will set and deliver a comprehensive security strategy that balances commercial ambitions with risk management, regulatory compliance, and resilience. Acting as a trusted advisor to the Board, you'll provide clear visibility of emerging threats, opportunities, and priorities while shaping security as a true business enabler. Leading a high performing, cross disciplinary team, you will drive innovation across security operations, architecture, risk, and assurance, embedding a security first culture that supports our long term success. Key Responsibilities: Strategic Leadership & Governance Report on key performance indicators (KPIs), threat landscape, and security posture to the Board of Directors. Lead the development and delivery of the organisation wide Security Strategy. Align security operations with commercial expansion goals and emerging geopolitical and sector trends. Champion a security first culture across all departments. Shape security as a business enabling capabilityli> Security Operations & Architecture Oversee the design, implementation, and operation of a modern Security Operations Centre (SOC), resilience programmes, red teaming, insider threat monitoring, and secure architecture consulting. Lead proactive threat intelligence, detection, and response efforts. Drive the implementation of security by design principles in collaboration with engineering and DevSecOps teams. Create and mature a Security Architecture function supporting SSDLC and security. Risk, Compliance & Assurance Own the enterprise risk register, redefining the organisation's approach to risk and resilience. Ensure full compliance with local, international, and sector specific standards (GDPR, etc.). Oversee supply chain and third party risk assessments, security onboarding, and vendor compliance. Lead ISMS development and manage external audits and certifications. Team Leadership & Development Build and lead a cross disciplinary security team (cyber, physical, personnel, and resilience). Ensure continuous development and resource alignment across the function. Deliver targeted training, simulations, and awareness campaigns to build a secure by default workforce. Establish performance tracking dashboards and feedback loops to measure effectiveness and drive continuous improvement. Engagement & Stakeholder Management Actively participate in the Senior Leadership Team, contributing to enterprise level transformation and strategy. Collaborate with legal, compliance, and engineering teams to ensure holistic and scalable security practices. Engage with external regulators government bodies, and strategic partners to share intelligence and influence standards. Resilience & Incident Management Lead organisation wide incident response, recovery, and post incident review processes. Design and scale resilience testing (e.g. tabletop exercises, scenario simulations) to improve organisational maturity and customer trust. Success in This Role Looks Like A clear, board approved Security Strategy is in place, actively aligning security priorities with business growth and regulatory requirements. The organisation has full visibility of key risks, with proactive reporting and measurable improvements to security posture and resilience. A high performing, cross disciplinary security team is established, continuously developed, and recognised as a trusted partner across the business. Security operations, including SOC, threat intelligence, incident response, and secure architecture are running effectively, with security by design embedded into products and services. Compliance with sector specific standards which is demonstrable through successful audits, certifications, vendor risk management. Incident response and resilience exercises are embedded into business as usual, strengthening customer trust and organisational readiness. A strong security culture is visible across the workforce, supported by awareness campaigns, training, and leadership engagement. Why Join Us? Play a critical role in shaping the future of security in a fast growing, mission driven organisation. Work closely with the Board and Senior Leadership Team to influence real change. Lead innovative security programmes at the intersection of commercial, operational, and national security domains. Access to unique sector opportunities, collaborative government networks, and meaningful impact on society. What We're Looking For: Proven experience in a senior InfoSec or Head of Security role, preferably in government, defence, law enforcement, or highly regulated sectors. Deep understanding of risk management, compliance, and resilience within complex organisations. Strong leadership and communication skills, with experience advising C level stakeholders and Boards. Technical fluency across cybersecurity, security architecture, threat intelligence, and secure development lifecycles. . click apply for full job details
Dec 10, 2025
Full time
Role: Head of Security (Cyber Security) Reporting to: CTO Location: Remote - UK Job Type: Full-time, Permanent Salary: Competitive, based on experience + benefits + bonus potential About Us Come and be a part of The Investigo Group (TIG), a dynamic coalition of cutting-edge tech firms specialising in Platform, Software, Data, AI and other bleeding edge technology solutions. Our innovative prowess spans the globe while proudly hailing from the United Kingdom. The group is multi functional with a large portfolio of B2B products and services. Our ecosystem is made up of: IIS, Providing secure internet access in both the public and private sectors. Its mission? To deliver world class secure internet capabilities enhancing productivity across diverse skillsets and organisations. Vestigo Consulting is our training and consultancy company, tailored around specialist sector specific knowledge, and provides regular courses and CPD for our community. The Consultancy side concentrates on expert support of our customers as well as specifically assigned individual deployments. Collaboraite is a bleeding edge company that provides our Data and AI capability. A collaborative partner for designing user centred secure data solutions to overcome operational hurdles, delivered through design thinking and agile coaching. Diversity, Equity, and Inclusion (DEI) are at the heart of The Investigo Group (TIG). We're dedicated to creating a workplace where people from all backgrounds are not only welcome but empowered to excel. We actively seek diverse talent, promote fairness, and foster an inclusive environment where every voice matters, driving innovation and progress in our dynamic tech community. The group provides bespoke, secure, user centric products fuelled by deep technical knowledge advanced data and analytical skills. We proudly stand as a global leader in this space, partnering with esteemed entities that require these advanced forward thinking capabilities. These partnerships have been forged from our understanding of customer challenges, as well as our expertise in developing world leading enterprise product sets. Join us at TIG, where innovation knows no bounds, and together, we'll shape the future of technology solutions for a safer, more efficient world. About You: You are an accomplished security leader with the credibility to influence at Board level and the technical depth to guide teams across cyber, physical, personnel, and operational resilience. You thrive in complex, high stakes environments where risk management, regulatory compliance, and innovation must coexist. You are equally comfortable defining long term strategy as you are rolling up your sleeves to solve immediate challenges. With a strong track record of building and leading multidisciplinary teams, you foster a culture of accountability, collaboration, and continuous improvement. You proven experience of shaping security functions in government, defence, critical national infrastructure, or highly regulated commercial sectors, and are fluent in the language of both security operations and business transformation. Above all, you see security as a business enabler; protecting today while preparing for tomorrow. About The Team: The Security & Resilience team spans cyber, physical, personnel, and operational resilience. The function is responsible for delivering the organisation wide Security Strategy, overseeing operations, architecture, compliance, and risk management, as well as leading resilience and incident response activities. As Head of Security, you will build and lead this cross disciplinary team, ensuring continuous development, resource alignment, and the delivery of targeted training and awareness programmes. The team works closely with engineering, DevSecOps, compliance, legal, and senior leadership to embed security by design and enable scalable, business aligned security practices. About The Role: We're looking for a seasoned and strategic Head of Security to take ownership of our organisation's entire security landscape, spanning cyber, physical, personnel, and operational resilience. This is a senior leadership role at the heart of the business, ensuring that security not only protects but also enables our growth. You will set and deliver a comprehensive security strategy that balances commercial ambitions with risk management, regulatory compliance, and resilience. Acting as a trusted advisor to the Board, you'll provide clear visibility of emerging threats, opportunities, and priorities while shaping security as a true business enabler. Leading a high performing, cross disciplinary team, you will drive innovation across security operations, architecture, risk, and assurance, embedding a security first culture that supports our long term success. Key Responsibilities: Strategic Leadership & Governance Report on key performance indicators (KPIs), threat landscape, and security posture to the Board of Directors. Lead the development and delivery of the organisation wide Security Strategy. Align security operations with commercial expansion goals and emerging geopolitical and sector trends. Champion a security first culture across all departments. Shape security as a business enabling capabilityli> Security Operations & Architecture Oversee the design, implementation, and operation of a modern Security Operations Centre (SOC), resilience programmes, red teaming, insider threat monitoring, and secure architecture consulting. Lead proactive threat intelligence, detection, and response efforts. Drive the implementation of security by design principles in collaboration with engineering and DevSecOps teams. Create and mature a Security Architecture function supporting SSDLC and security. Risk, Compliance & Assurance Own the enterprise risk register, redefining the organisation's approach to risk and resilience. Ensure full compliance with local, international, and sector specific standards (GDPR, etc.). Oversee supply chain and third party risk assessments, security onboarding, and vendor compliance. Lead ISMS development and manage external audits and certifications. Team Leadership & Development Build and lead a cross disciplinary security team (cyber, physical, personnel, and resilience). Ensure continuous development and resource alignment across the function. Deliver targeted training, simulations, and awareness campaigns to build a secure by default workforce. Establish performance tracking dashboards and feedback loops to measure effectiveness and drive continuous improvement. Engagement & Stakeholder Management Actively participate in the Senior Leadership Team, contributing to enterprise level transformation and strategy. Collaborate with legal, compliance, and engineering teams to ensure holistic and scalable security practices. Engage with external regulators government bodies, and strategic partners to share intelligence and influence standards. Resilience & Incident Management Lead organisation wide incident response, recovery, and post incident review processes. Design and scale resilience testing (e.g. tabletop exercises, scenario simulations) to improve organisational maturity and customer trust. Success in This Role Looks Like A clear, board approved Security Strategy is in place, actively aligning security priorities with business growth and regulatory requirements. The organisation has full visibility of key risks, with proactive reporting and measurable improvements to security posture and resilience. A high performing, cross disciplinary security team is established, continuously developed, and recognised as a trusted partner across the business. Security operations, including SOC, threat intelligence, incident response, and secure architecture are running effectively, with security by design embedded into products and services. Compliance with sector specific standards which is demonstrable through successful audits, certifications, vendor risk management. Incident response and resilience exercises are embedded into business as usual, strengthening customer trust and organisational readiness. A strong security culture is visible across the workforce, supported by awareness campaigns, training, and leadership engagement. Why Join Us? Play a critical role in shaping the future of security in a fast growing, mission driven organisation. Work closely with the Board and Senior Leadership Team to influence real change. Lead innovative security programmes at the intersection of commercial, operational, and national security domains. Access to unique sector opportunities, collaborative government networks, and meaningful impact on society. What We're Looking For: Proven experience in a senior InfoSec or Head of Security role, preferably in government, defence, law enforcement, or highly regulated sectors. Deep understanding of risk management, compliance, and resilience within complex organisations. Strong leadership and communication skills, with experience advising C level stakeholders and Boards. Technical fluency across cybersecurity, security architecture, threat intelligence, and secure development lifecycles. . click apply for full job details
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Dec 10, 2025
Full time
About Fresha Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha is used by 130,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha's ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google Role Overview Fresha is seeking a highly experienced and visionary Chief Financial Officer (CFO) to join our dynamic, fast-growing organization. The CFO will play a pivotal role in defining Fresha's financial strategy and steering the company's continued global expansion. This role is ideal for someone who thrives in a fast-paced environment, enjoys autonomy, embraces complex challenges, and wants to make a significant impact. Key Accountabilities Develop and execute Fresha's financial strategy in alignment with growth objectives. Set financial goals, KPIs, and establish effective financial planning processes. Oversee accurate and timely financial reporting, analysis, and forecasting. Ensure compliance with accounting standards, regulatory requirements, and tax obligations. Lead budgeting and forecasting processes across the organisation. Monitor performance against budgets and forecasts, identifying and implementing corrective actions. Manage investor relations, including fundraising, capital structuring, and communications. Build and maintain strong relationships with financial institutions and external stakeholders. Identify, assess, and mitigate financial and operational risks through robust internal controls. Oversee cash flow, liquidity management, and working capital optimisation. Implement cash flow forecasting tools and treasury management strategies. Lead financial compliance, audits, and external regulatory reviews. Evaluate M&A opportunities, including modelling, valuation, due diligence, and negotiation support. Oversee and execute post-acquisition integration into Fresha's financial systems and processes. Build, lead, and develop a high performing global finance team. Provide ongoing feedback, coaching, and career development opportunities within the team. Foster a culture of collaboration, innovation, accountability, and continuous improvement. Partner with executive leadership and cross functional teams to support strategic decision making. Act as a trusted advisor to the CEO and senior leadership by providing financial insights and recommendations. Identify, implement, and optimise financial technology and automation solutions. Drive continuous improvement and operational excellence across the finance function. Skills, Experience and Qualifications Bachelor's degree in Finance, Accounting, or a related discipline (Master's or CPA/ACA/ACCA highly desirable). Minimum 10 years' progressive experience in finance or accounting roles. At least 5 years in a senior leadership or executive finance position. Experience in high growth technology, fintech, marketplace, or SaaS organisations strongly preferred. Deep expertise in financial planning and analysis, financial modelling, reporting, and accounting standards. Strong understanding of SaaS metrics, unit economics, and performance drivers. Demonstrated ability to design and execute financial strategies that support scale and business expansion. Proven success in investor relations, including fundraising and managing external financial stakeholders. Strong leadership capabilities with experience building and developing high performing teams. Excellent analytical and problem solving skills, with the ability to interpret complex data and identify actionable insights. Exceptional communication skills, with the ability to influence and present to senior stakeholders and diverse audiences. High level of commercial acumen with sound judgement and strategic thinking. Ability to thrive in a fast paced, dynamic environment, demonstrating adaptability and resilience. Strong integrity, ethical judgement, and commitment to transparency and good governance. Inclusive workforce At Fresha, we are creating a culture where individuals of all backgrounds feel comfortable. We want all Fresha people to feel included and truly empowered to contribute fully to our vision and goals. Everyone who applies will receive fair consideration for employment. We do not discriminate based on race, colour, religion, sex, sexual orientation, age, marital status, gender identity, national origin, disability, or any other applicable legally protected characteristics in the location in which the candidate is applying. If you have any accessibility requirements that would make you more comfortable during the interview process and/or once you join, please let us know so that we can support you.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Dec 10, 2025
Full time
Location for this position is flexible, we are accepting candidates who are able to work Hybrid in either our Livingston, London Osterley or Brick Lane Office. We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. As a key member of the Enterprise Technology Identity and Access Management team, you will help set the direction of Sky's Identity and Access Management (IAM) roadmap and strategy as we expand the platform (One Identity) to different business areas within Sky Group. You will be an authentication and access management specialist who will be comfortable developing, implementing, and maintaining secure and efficient IAM systems for our internal stakeholders. What You'll Do Design, develop, and implement IAM solutions using One Identity Manager. Collaborate with other team members to ensure that IAM solutions meet business requirements, security standards, and regulatory compliance. Develop custom scripts and processes to extend the functionality of One Identity Manager. Configure and maintain connectors for identity sources such as Active Directory, LDAP, and HR systems. Perform IAM solution testing, troubleshooting, and issue resolution. Be responsible for the development lifecycle, testing and deployment of your code, ensuring change compliance is maintained throughout. Proactively ensure that the platform remains in line with emerging technologies by ensuring upgrades are completed in a timely manner. Provide technical guidance to clients and other team members on IAM best practices, solution design, and implementation. Participate in the development and delivery of client training programs and technical documentation as required. Have an identity first approach with a sound understanding of the concept of least privileged. Conduct regular audits and assessments of the IAM stack identify and address any security gaps or vulnerabilities. Work with auditors to and supply evidence as required. Stay ahead of the security curve and make best practice recommendations to senior management (NIST, NCSC etc.) Be able to work autonomously on complex projects, gathering key information and making appropriate recommendations. Mentoring and support for other members of the Team. What You'll Bring Solid understanding of Identity Governance and Administration platforms (preferably One Identity) with extensive demonstrable recent experience in the field. Strong understanding of IAM concepts and protocols such as LDAP, SAML, OAuth, and OpenID Connect. Expertise in cross platform scripting (TSQL, Powershell, bash etc ) On premise and cloud directory services (LDAP, Azure AD, GSuite etc.) Be a subject matter expert on both legacy and modern authentication protocols. Have excellent security awareness including standards e.g., IS027001, NIST and CIS. Have a good understanding of Web APIs including SOAP, REST and GraphQL architectures. Have a good understanding of Access Controls and Identity Lifecycle management. Have excellent communication and organisational skills. Team overview Cyber Security Our products, platforms and technologies are constantly evolving that's why keeping Sky safe from cyber-attacks is one of our top priorities. Our Cyber Security team helps the business grow while protecting our customers, colleagues and partners from increasingly sophisticated cyber threats. Our team includes Cyber Fusion Centre, Security Services, Risk and Compliance, Programme Delivery and Business Security, and we work across the UK, Italy and Germany. Join us and you'll get involved in tackling challenges and future threats in an ever-changing cyber landscape. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Livingston Watermark House, Scotland Our lively campus is a free shuttle bus away from Livingston South train station and the town centre. Plus there's onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym - or play a game of pool or table tennis. Osterle y, London Our Osterley Campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Gunnersbury, Ealing Broadway and South Ealing tube stations. There are also plenty of bike shelters and showers. On campus, you'll find 13 subsidised restaurants, cafes, and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed, and even get pampered at our beauty salon. Brick Lane, London Brick Lane is in the heart of the East End of London. It's part of a vibrant and diverse community; close to street food, cafes and shops. The closest tube station is Aldgate East and Liverpool Street is about a 10 minute walk. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
