Application Support Analyst Slough Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear communication and accurate results. Manage incidents, requests, and problems against agreed service levels. Support project work, configuration, testing, and deployment through Azure DevOps. Oversee middleware and system integrations to ensure secure and reliable data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with Azure DevOps (tickets, sprints, release workflows). Understanding of IT service management practices (incident, problem, change). Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). Basic SQL or scripting knowledge (desirable). Exposure to merchandising, supply chain, finance, or reporting systems (desirable) . If you re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment.
Dec 09, 2025
Full time
Application Support Analyst Slough Up to £40,000 + Benefits Join a leading UK retailer where technology underpins every aspect of customer experience and business performance. In this role, you ll take ownership of application operations across core business systems, including Microsoft Business Central and integrated platforms, ensuring data, processes, and integrations remain stable, secure, and high-performing. You ll manage middleware and API connectivity, oversee service tickets, support project delivery in Azure DevOps, and drive continuous improvement within a collaborative technology team. Key Responsibilities Own and resolve application support tickets with clear communication and accurate results. Manage incidents, requests, and problems against agreed service levels. Support project work, configuration, testing, and deployment through Azure DevOps. Oversee middleware and system integrations to ensure secure and reliable data flow. Troubleshoot APIs including payloads, authentication, and performance checks. Protect data integrity across platforms and address recurring issues. Support structured testing, release and change management processes. Contribute to process and system improvements. Maintain documentation including system guides, knowledge articles, and API references. Collaborate with Infrastructure, Cybersecurity, and Development teams. Technical Experience Experience with middleware or integration platforms (e.g. Mulesoft or similar). Ability to work with APIs (headers, payloads, authentication, performance). Familiarity with Azure DevOps (tickets, sprints, release workflows). Understanding of IT service management practices (incident, problem, change). Knowledge of Microsoft Business Central or other Dynamics applications (advantageous). Proficient with Microsoft 365 and Excel (lookups, pivots, data analysis). Basic SQL or scripting knowledge (desirable). Exposure to merchandising, supply chain, finance, or reporting systems (desirable) . If you re an analytically minded, technically capable operations professional who enjoys solving complex system challenges and improving the way technology supports the business, this role offers the ownership, exposure, and collaboration to make a real impact in a dynamic retail environment.
Senior FP&A Manager (Contract) - Global Supply Chain & Industrial Services Group (Listed) Salary: £100,000 (pro rata) Contract: 6-Month FTC Location: Central London (Hybrid - 2-3 days per week in office) Reports: 3-4 Start: ASAP A large, internationally recognised, listed organisation operating within the global supply chain and industrial services sector is seeking an experienced Senior FP&A Manager to join its high-performing Group Finance team on an initial 6-month fixed-term contract. The company is a major player in its field, supporting some of the world's largest manufacturers, retailers and consumer brands. With operations across multiple regions and a complex, asset-heavy operating model, this role offers significant scale, challenge and senior stakeholder visibility. The Role Reporting into Group Finance, the Senior FP&A Manager will lead a team of 3-4 analysts and managers, delivering high-quality insight, forward looking analysis, and robust financial planning at the Group level. This is not a month end role- the focus is on strategic decision support, scenario modelling, forecasting and performance analysis. Key Responsibilities Lead and develop the Group FP&A team. Own the Group budgeting, forecasting and long range planning cycles. Deliver insightful performance reporting and commentary for senior leadership. Build and refine complex financial and scenario models. Partner with regional and functional leaders across a global network. Drive continuous improvement in planning processes and analytical capability. Support strategic initiatives, investment cases and performance reviews. Candidate Profile Strong FP&A experience within a large corporate or listed business, ideally with exposure to supply chain, industrial services, logistics, manufacturing or other complex, multinational environments. Proven people leadership experience. Excellent analytical and financial modelling skills. Confident communicator capable of influencing senior stakeholders. Forward looking mindset - comfortable in a planning and insight focused role. ACA qualification desirable; ACCA or CIMA also considered strongly. Able to start at short notice and commit to a 6-month FTC. What's on Offer £100,000 salary (pro rata). Hybrid working - 2-3 days per week in a Central London office. High level exposure within a global listed organisation. Strategic, senior FP&A responsibilities with real influence. Opportunity to shape Group wide planning and analytical capability.
Dec 09, 2025
Full time
Senior FP&A Manager (Contract) - Global Supply Chain & Industrial Services Group (Listed) Salary: £100,000 (pro rata) Contract: 6-Month FTC Location: Central London (Hybrid - 2-3 days per week in office) Reports: 3-4 Start: ASAP A large, internationally recognised, listed organisation operating within the global supply chain and industrial services sector is seeking an experienced Senior FP&A Manager to join its high-performing Group Finance team on an initial 6-month fixed-term contract. The company is a major player in its field, supporting some of the world's largest manufacturers, retailers and consumer brands. With operations across multiple regions and a complex, asset-heavy operating model, this role offers significant scale, challenge and senior stakeholder visibility. The Role Reporting into Group Finance, the Senior FP&A Manager will lead a team of 3-4 analysts and managers, delivering high-quality insight, forward looking analysis, and robust financial planning at the Group level. This is not a month end role- the focus is on strategic decision support, scenario modelling, forecasting and performance analysis. Key Responsibilities Lead and develop the Group FP&A team. Own the Group budgeting, forecasting and long range planning cycles. Deliver insightful performance reporting and commentary for senior leadership. Build and refine complex financial and scenario models. Partner with regional and functional leaders across a global network. Drive continuous improvement in planning processes and analytical capability. Support strategic initiatives, investment cases and performance reviews. Candidate Profile Strong FP&A experience within a large corporate or listed business, ideally with exposure to supply chain, industrial services, logistics, manufacturing or other complex, multinational environments. Proven people leadership experience. Excellent analytical and financial modelling skills. Confident communicator capable of influencing senior stakeholders. Forward looking mindset - comfortable in a planning and insight focused role. ACA qualification desirable; ACCA or CIMA also considered strongly. Able to start at short notice and commit to a 6-month FTC. What's on Offer £100,000 salary (pro rata). Hybrid working - 2-3 days per week in a Central London office. High level exposure within a global listed organisation. Strategic, senior FP&A responsibilities with real influence. Opportunity to shape Group wide planning and analytical capability.
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
Dec 09, 2025
Full time
Role: Product Manager - Content Management Lifecycle Contract: Full Time Location: London (Hybrid) Hours: 37.5 hours Position Overview: We are seeking a strategic and detail-oriented Product Manager to join one of our large program teams within technology at base. This hybrid role combines the strategic vision of a product manager, the analytical mindset of a business analyst, and the technical understanding of a product owner. Your primary focus will be on streamlining operations pertaining to content lifecycle and master data management within the overall media supply chains, with particular focus on rights management and content insights. You will work closely with cross-functional teams to ensure that our systems accurately capture, manage, and utilize master data (including title, rights, and assets) to drive operational efficiency, monetization, and compliance. Key Responsibilities: Product Ownership Support: Client-facing role, driving roadmap and gathering requirements ensuring execution of product rollout that aligns with business goals and company strategy. Translate stakeholder needs into user stories, process diagrams, acceptance criteria, and technical specs Requirements Gathering: Lead discovery sessions with legal, business affairs, content operations, global rights operations, finance and technology teams to gather and document business and system requirements Content Lifecycle Understanding: Analyze the rights and restrictions associated with content throughout its lifecycle - from acquisition, production, and distribution to archiving and monetization Rights Management Systems: Act as the subject matter expert (SME) on rights systems (e.g., Rightsline, or custom platforms), supporting enhancements and integrations with other enterprise systems. Monitor industry trends, competitor performance, and audience preferences to support media product innovation Workflow Optimization: Identify and propose improvements to workflows that handle rights data, ensuring accurate and timely metadata entry, validation, and reporting Data Analysis: Analyze large data sets related to content usage and rights to identify trends, gaps, and opportunities for automation or efficiency Stakeholder Collaboration: Bridge communication between technical teams, and client teams to translate needs into actionable features and insights Testing & Validation: Support UAT, system validations, and quality checks to ensure new features or fixes meet business requirements Documentation: Create clear, detailed documentation including process flows, use cases, user stories, and training materials AI: Champion the use of AI and machine learning to automate time-consuming media processes - e.g., audience insights Monetization: Understanding of media monetization strategies (e.g., ad-based, subscription, licensing) Collaboration: Work closely with senior leadership to define KPIs and build comprehensive dashboards and reports that track performance across key business areas Market Research: Conduct competitive benchmarking, market research, and trend analysis to identify growth opportunities and areas for innovation Communication: Present insights and recommendations to executive leadership in a clear, strategic, and data-driven manner Required Skills & Experience: Experience: 7+ years in a hybrid Product Manager, Product Owner, or Business Analyst role, ideally within the media, entertainment, or content production/distribution industries Domain Expertise: In-depth knowledge of global Content Rights Management processes and systems; understanding of content licensing, territorial rights, exclusivity, and windows and clearances and releases processes for tracking rights against art/music/sfx/appearances etc. Technical Acumen: Experience with rights management systems and data platforms; comfortable navigating APIs, databases, and workflow automation tools Analytical Thinking: Ability to translate complex legal and business concepts into actionable product requirements Agile and waterfall Product Development: Familiarity with Agile and waterfall methodologies, backlog management, user story creation, and sprint planning Communication: Excellent verbal and written communication skills; able to interface with both technical and non-technical stakeholders Tools: Proficient in tools such as JIRA, Confluence, Tableau/PowerBI, SQL, and Excel; Familiarity with Rightsline or similar platforms Experience integrating global rights management into global "Digital" and social media platforms and endpoints (e.g. Facebook, Insta, Bluesky, X, other social media, etc.) Hands on experience with: AI-driven automation tools (e.g., transcription, localization, smart clip generation, recommendation engines) Rights & catalogue management systems (e.g., Rightsline) Social media publishing platforms with AI scheduling, optimization, and analytics Clipping and promo tools Post-production platforms Previous experience with the process of integrating into specific enterprise systems like financial platforms and products, royalties, and contract systems for reporting and compliance Ensure seamless integration between MAM/DAM systems, scheduling tools, AI models, metadata pipelines, and streaming infrastructure Familiarity with media platforms (YouTube, TikTok, streaming services) and digital advertising metrics Proficiency with Agile tools like JIRA, Confluence, Figma, Airtable, and Lucidchart Understanding of cloud infrastructure, media file formats, and metadata standards is a plus Change management and transformation experience Preferred Qualifications Bachelor's degree in media, Computer Science, Business, or a related field. Advanced degrees or certifications in AI or media product development are a bonus Background in media law, intellectual property, or digital asset management (DAM) is a plus Certification in Product Management, Agile (Scrum/SAFe), or Business Analysis (CBAP, PMI-PBA) is desirable Familiarity with global regulators (OFCOM, FCC, etc) and global M&E legal review processes would be beneficial About base Cloud Native Media Services Reimagining workflows in the cloud base is on a mission to democratize cloud services for all businesses helping them to store, process and manage content at scale with integrated online media solutions. base's one provider model offers affordable cloud storage, media asset management, and media workflow integrations. Each solution includes tailored support strengthened with ISO27001-certified security practices at every layer. We enable our customers to centralize, secure and efficiently index media files in one content hub. base provides award-winning cloud services to a range of clients across multiple industries, including global online video brands like LADbible Group, cutting-edge sports podcasts such as High Performance, and prestigious film and broadcast studios such as Twickenham Film Studios and Narrative Entertainment. The culture at base is a core aspect of the business. The following values underpin the day-to-day working culture at the company: We are bold. We are honest. We are empathetic. We are collaborative. We are curious. Application Process: Please submit your CV detailing your relevant experience to .
Job Advert - Master Data Specialist (SAP) Location: United Kingdom Contract Type: Permanent / Full-time Salary: Up to £30,000 per annum Hours: 37.5 hours per week About the Role We are seeking a Master Data Specialist to take responsibility for the timely and accurate creation and ongoing maintenance of UK master data in SAP. This role is critical in supporting Operations, Logistics, Commercial, and Finance functions, ensuring data is current, complete, and compliant. Accurate master data underpins the smooth and efficient operation of systems, processes, standards, and regulatory requirements. Key Responsibilities Manage UK SKU setup and maintenance, including Bills of Materials, Routings, and SAP fields. Ensure master data integrity across Engineering Change Requests and soft Bill of Material changes. Partner with manufacturing, supply chain, and operational teams to support data accuracy. Maintain UK unit cost prices, run costings, investigate system flags, and analyse/report on mass costing runs. Oversee master data at SKU, customer, and vendor levels. Develop and deliver reporting to support business decision making. Support product lifecycle management, ensuring SKU lifecycle stages are accurately reflected. Collaborate with central teams on group wide master data projects and initiatives. What We're Looking For Previous experience using SAP. Strong proficiency in Microsoft Office. Advantageous: experience within a manufacturing environment. Inquisitive and detail oriented, with the ability to challenge and validate data. Strong analytical and problem solving skills. Excellent communication skills and ability to build relationships across functions. Organised, with the ability to prioritise workload and meet deadlines. A collaborative team player with a flexible, proactive attitude. Why Apply? This is a fantastic opportunity for someone who is technically minded, enjoys working with data, and wants to play a pivotal role in ensuring operational excellence. You'll be joining a supportive team environment where accuracy, collaboration, and continuous improvement are valued. If you're ready to take the next step in your career as a Master Data Specialist, apply today through Pertemps.
Dec 09, 2025
Full time
Job Advert - Master Data Specialist (SAP) Location: United Kingdom Contract Type: Permanent / Full-time Salary: Up to £30,000 per annum Hours: 37.5 hours per week About the Role We are seeking a Master Data Specialist to take responsibility for the timely and accurate creation and ongoing maintenance of UK master data in SAP. This role is critical in supporting Operations, Logistics, Commercial, and Finance functions, ensuring data is current, complete, and compliant. Accurate master data underpins the smooth and efficient operation of systems, processes, standards, and regulatory requirements. Key Responsibilities Manage UK SKU setup and maintenance, including Bills of Materials, Routings, and SAP fields. Ensure master data integrity across Engineering Change Requests and soft Bill of Material changes. Partner with manufacturing, supply chain, and operational teams to support data accuracy. Maintain UK unit cost prices, run costings, investigate system flags, and analyse/report on mass costing runs. Oversee master data at SKU, customer, and vendor levels. Develop and deliver reporting to support business decision making. Support product lifecycle management, ensuring SKU lifecycle stages are accurately reflected. Collaborate with central teams on group wide master data projects and initiatives. What We're Looking For Previous experience using SAP. Strong proficiency in Microsoft Office. Advantageous: experience within a manufacturing environment. Inquisitive and detail oriented, with the ability to challenge and validate data. Strong analytical and problem solving skills. Excellent communication skills and ability to build relationships across functions. Organised, with the ability to prioritise workload and meet deadlines. A collaborative team player with a flexible, proactive attitude. Why Apply? This is a fantastic opportunity for someone who is technically minded, enjoys working with data, and wants to play a pivotal role in ensuring operational excellence. You'll be joining a supportive team environment where accuracy, collaboration, and continuous improvement are valued. If you're ready to take the next step in your career as a Master Data Specialist, apply today through Pertemps.
A recruitment firm is seeking an experienced ERP Support Analyst to provide functional and technical support for business applications, with a focus on Finance and Supply Chain processes. This role, based in Walton-on-Thames, is hybrid with three days of onsite work. Responsibilities include gathering business requirements, maintaining ERP applications, and developing reporting solutions. The ideal candidate will have ERP experience with Sage 200 and Dynamics AX 2012, strong stakeholder management skills, and a problem-solving mindset. Competitive benefits are offered.
Dec 09, 2025
Full time
A recruitment firm is seeking an experienced ERP Support Analyst to provide functional and technical support for business applications, with a focus on Finance and Supply Chain processes. This role, based in Walton-on-Thames, is hybrid with three days of onsite work. Responsibilities include gathering business requirements, maintaining ERP applications, and developing reporting solutions. The ideal candidate will have ERP experience with Sage 200 and Dynamics AX 2012, strong stakeholder management skills, and a problem-solving mindset. Competitive benefits are offered.
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As an ERP Analyst, you will play a key role in supporting and evolving critical ERP systems, ensuring they run smoothly, meet business needs, and deliver meaningful value to users across multiple functions. You will work at the centre of how business processes, technology and people connect. From coordinating user acceptance testing to organising requirements and engaging with stakeholders, you'll help ensure enhancements are well understood, thoroughly tested and effectively adopted. This role is ideal for someone early in their applications or technology journey - someone who enjoys problem-solving, coordinating activities, working with people, and understanding how systems support business operations. No deep technical knowledge is required; what matters most is curiosity, organisation and a willingness to learn. As an ERP Analyst, you will: Provide day-to-day support to the ERP Technical Lead, helping manage and optimise ERP systems, including Maximo. Take ownership of User Acceptance Testing (UAT), including planning, documentation, stakeholder engagement, and execution of test cycles. Prioritise testing activities based on business impact and project timelines. Support requirement gathering sessions, documenting and organising requirements clearly and accurately. Act as a positive and professional point of contact for vendors, ensuring smooth communication and timely updates. Build strong relationships across Finance, Supply Chain and operational teams to ensure system alignment and understanding. Maintain clear documentation on testing outcomes, issues, and resolutions, producing reports for internal stakeholders. Contribute to improving processes, communication and visibility across the ERP portfolio. We're looking for someone who is organised, proactive and genuinely interested in how business systems work. You don't need to tick every box - if the role excites you and you feel you could grow into it, we'd love to hear from you. Strong organisational skills and the ability to manage multiple priorities confidently. A collaborative mindset, with the ability to build positive working relationships across teams. Excellent attention to detail, especially when it comes to documentation, testing and communication. A natural curiosity or aptitude for learning new systems and understanding how applications support business processes. A problem solving approach, with the confidence to highlight issues and escalates when needed. Clear, professional communication skills - both written and verbal. It would be great if you had: Exposure to ERP systems or experience in an applications support environment. Familiarity with UAT processes. Experience with Maximo or other ERP platforms. But none of these are essential - what matters most is your enthusiasm, your organisation, and your willingness to learn. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
Dec 09, 2025
Full time
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals. About the role: As an ERP Analyst, you will play a key role in supporting and evolving critical ERP systems, ensuring they run smoothly, meet business needs, and deliver meaningful value to users across multiple functions. You will work at the centre of how business processes, technology and people connect. From coordinating user acceptance testing to organising requirements and engaging with stakeholders, you'll help ensure enhancements are well understood, thoroughly tested and effectively adopted. This role is ideal for someone early in their applications or technology journey - someone who enjoys problem-solving, coordinating activities, working with people, and understanding how systems support business operations. No deep technical knowledge is required; what matters most is curiosity, organisation and a willingness to learn. As an ERP Analyst, you will: Provide day-to-day support to the ERP Technical Lead, helping manage and optimise ERP systems, including Maximo. Take ownership of User Acceptance Testing (UAT), including planning, documentation, stakeholder engagement, and execution of test cycles. Prioritise testing activities based on business impact and project timelines. Support requirement gathering sessions, documenting and organising requirements clearly and accurately. Act as a positive and professional point of contact for vendors, ensuring smooth communication and timely updates. Build strong relationships across Finance, Supply Chain and operational teams to ensure system alignment and understanding. Maintain clear documentation on testing outcomes, issues, and resolutions, producing reports for internal stakeholders. Contribute to improving processes, communication and visibility across the ERP portfolio. We're looking for someone who is organised, proactive and genuinely interested in how business systems work. You don't need to tick every box - if the role excites you and you feel you could grow into it, we'd love to hear from you. Strong organisational skills and the ability to manage multiple priorities confidently. A collaborative mindset, with the ability to build positive working relationships across teams. Excellent attention to detail, especially when it comes to documentation, testing and communication. A natural curiosity or aptitude for learning new systems and understanding how applications support business processes. A problem solving approach, with the confidence to highlight issues and escalates when needed. Clear, professional communication skills - both written and verbal. It would be great if you had: Exposure to ERP systems or experience in an applications support environment. Familiarity with UAT processes. Experience with Maximo or other ERP platforms. But none of these are essential - what matters most is your enthusiasm, your organisation, and your willingness to learn. At Sword, our core values and culture are based on caring about our people, investing in training and career development, and building inclusive teams where we are all encouraged to contribute to achieve success. We offer comprehensive benefits designed to support your professional development and enhance your overall quality of life. In addition to a Competitive Salary, here's what you can expect as part of our benefits package: Personalised Career Development: We create a development plan customised to your goals and aspirations, with a range of learning and development opportunities within a culture that encourages growth. Flexible working: Flexible work arrangements to support your work life balance. We can't promise to always be able to meet every request, however, are keen to discuss your individual preferences to make it work where we can. A Fantastic Benefits Package: This includes generous annual leave allowance, enhanced family friendly benefits, pension scheme, access to private health, well being, and insurance schemes, an employee assistance programme, discounted cash plan and more . At Sword we are dedicated to fostering a diverse and inclusive workplace and are proud to be an equal opportunities employer, ensuring that all applicants receive fair and equal consideration for employment, regardless of whether they meet every requirement. If you don't tick all the boxes but feel you have some of the relevant skills and experience we're looking for, please do consider applying and highlight your transferable skills and experience. We embrace diversity in all its forms, valuing individuals regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity status, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation. Your perspective and potential are important to us. If we can do anything to help make the hiring process more accessible, please let our talent acquisition team know when you apply so we can support any adjustments.
We are seeking a Solutions Design Analyst to support the strategic development, expansion, and new-build projects across our business. This role plays a key part in shaping investment decisions by designing, modelling, and validating solutions that support business growth and operational efficiency. Unlike a traditional CI (Continuous Improvement) role that focuses on refining existing processes, this role requires a forward-thinking, strategic mindset-one that can work with limited or incomplete data and apply logical assumptions to develop robust business cases. You will be responsible for supporting the development of new opportunities, conducting feasibility studies, and modelling different expansion scenarios, helping senior stakeholders make data driven investment decisions. Key Responsibilities 1. Solutions Design & Expansion Modelling Support the design and evaluation of new developments, site expansions, and infrastructure projects, ensuring feasibility and alignment with business goals. Develop cost benefit and scenario models to compare expansion options and support capital investment decisions. Assess operational, financial, and strategic implications of new sites, facilities, and capacity expansions. Provide input into key customer tenders, particularly where they relate to new capacity, site expansions, or development projects. 2. Business Case Development Prepare structured, data driven business cases for new builds, upgrades, and strategic investments. Work closely with Finance, Operations, and Strategy teams to ensure accurate, aligned data assumptions and forecasts. Present recommendations in a clear, compelling way to influence senior decision makers. 3. Data Analysis & Assumption Building Build Excel based models, using existing data where available and supplementing it with external logic, benchmarks, and assumptions when data is incomplete. Identify key value drivers, risks, and sensitivities in business case models. Challenge existing assumptions and bring fresh thinking to investment and design decisions. 4. Stakeholder Engagement & Communication Work with diverse stakeholders across Europe, including senior leadership, Finance, Operations, Commercial, and external consultants. Engage with cross functional teams to gather insights, validate assumptions, and ensure solutions are practical and aligned with business needs. Present findings in a clear, visually engaging way so that non technical stakeholders can quickly understand the implications. Build financial models and operational forecasts to support investment and capacity decisions. Use Excel (advanced level) for scenario planning, sensitivity analysis, and data interrogation. Where relevant, use visualisation tools to translate complex analysis into simple, actionable insights. Collaborate with teams across different European markets. Travel within Europe as required to assess sites, meet stakeholders, and support project execution. What We're Looking For Experience in 3PL / Logistics / Supply Chain Solutions Design Background or strong exposure to strategy, expansion planning, logistics network design, or operational growth projects. Comfort with Limited Data Able to make logical assumptions, use external insights, and still maintain clarity on risks and sensitivities. Experience building models for capital investments, expansion scenarios, and cost benefit analysis. Excel Expertise Advanced proficiency in Excel for modelling, data analysis, and scenario planning. Storytelling & Communication Able to turn complex analysis into clear, structured, engaging messages for senior stakeholders. Stakeholder Management Strong interpersonal skills and confidence working across functions and levels. Willingness to Travel Open to European travel Denmark/Sweden/Norway/Belgium/France/The Netherlands/Ireland for site visits, stakeholder meetings, and project assessments. Nice to Have Experience with Power BI, SQL, or other data visualization tools Background in infrastructure planning, supply chain, or logistics solutions Exposure to market research, financial forecasting, or investment modelling Why Join Us? A fun dynamic team Be at the forefront of major expansion and development projects. Shape high impact investment decisions for the company's growth. Work in a dynamic, cross functional environment with exposure to senior leadership. Enjoy a flexible, evolving role with strong career progression and developmental opportunities. Great holiday and flexible working About us Constellation Cold Logistics UK, part of the Constellation Cold Logistics Group is a leading provider of cold storage and transport solutions in the UK, Ireland, and Europe. In the UK we provide storage, distribution, and consignment stocking services, across multi temperature bands, to the Food Industry. We provide supply chain management solutions ranging from store, pick and pack, to blast freezing and consolidation for both Manufacturers, Wholesalers and End Users across the UK. Constellation specialises in meeting the needs of the food supply chain by delivering bespoke, integrated logistics support to a range of businesses in the sector. Training and development are offered to all staff, and internal progression is a huge focus for us as we look to strengthen and future proof our warehousing division. In addition to providing a stimulating working environment, we offer extremely attractive salaries and benefits packages with good opportunities for career progression. Application Form First Name Surname Email Telephone Number CV Accepted file types: doc, docx, pdf, Max. file size: 8 MB. Accepted file types: doc, docx, pdf, Max. file size: 8 MB.
Dec 09, 2025
Full time
We are seeking a Solutions Design Analyst to support the strategic development, expansion, and new-build projects across our business. This role plays a key part in shaping investment decisions by designing, modelling, and validating solutions that support business growth and operational efficiency. Unlike a traditional CI (Continuous Improvement) role that focuses on refining existing processes, this role requires a forward-thinking, strategic mindset-one that can work with limited or incomplete data and apply logical assumptions to develop robust business cases. You will be responsible for supporting the development of new opportunities, conducting feasibility studies, and modelling different expansion scenarios, helping senior stakeholders make data driven investment decisions. Key Responsibilities 1. Solutions Design & Expansion Modelling Support the design and evaluation of new developments, site expansions, and infrastructure projects, ensuring feasibility and alignment with business goals. Develop cost benefit and scenario models to compare expansion options and support capital investment decisions. Assess operational, financial, and strategic implications of new sites, facilities, and capacity expansions. Provide input into key customer tenders, particularly where they relate to new capacity, site expansions, or development projects. 2. Business Case Development Prepare structured, data driven business cases for new builds, upgrades, and strategic investments. Work closely with Finance, Operations, and Strategy teams to ensure accurate, aligned data assumptions and forecasts. Present recommendations in a clear, compelling way to influence senior decision makers. 3. Data Analysis & Assumption Building Build Excel based models, using existing data where available and supplementing it with external logic, benchmarks, and assumptions when data is incomplete. Identify key value drivers, risks, and sensitivities in business case models. Challenge existing assumptions and bring fresh thinking to investment and design decisions. 4. Stakeholder Engagement & Communication Work with diverse stakeholders across Europe, including senior leadership, Finance, Operations, Commercial, and external consultants. Engage with cross functional teams to gather insights, validate assumptions, and ensure solutions are practical and aligned with business needs. Present findings in a clear, visually engaging way so that non technical stakeholders can quickly understand the implications. Build financial models and operational forecasts to support investment and capacity decisions. Use Excel (advanced level) for scenario planning, sensitivity analysis, and data interrogation. Where relevant, use visualisation tools to translate complex analysis into simple, actionable insights. Collaborate with teams across different European markets. Travel within Europe as required to assess sites, meet stakeholders, and support project execution. What We're Looking For Experience in 3PL / Logistics / Supply Chain Solutions Design Background or strong exposure to strategy, expansion planning, logistics network design, or operational growth projects. Comfort with Limited Data Able to make logical assumptions, use external insights, and still maintain clarity on risks and sensitivities. Experience building models for capital investments, expansion scenarios, and cost benefit analysis. Excel Expertise Advanced proficiency in Excel for modelling, data analysis, and scenario planning. Storytelling & Communication Able to turn complex analysis into clear, structured, engaging messages for senior stakeholders. Stakeholder Management Strong interpersonal skills and confidence working across functions and levels. Willingness to Travel Open to European travel Denmark/Sweden/Norway/Belgium/France/The Netherlands/Ireland for site visits, stakeholder meetings, and project assessments. Nice to Have Experience with Power BI, SQL, or other data visualization tools Background in infrastructure planning, supply chain, or logistics solutions Exposure to market research, financial forecasting, or investment modelling Why Join Us? A fun dynamic team Be at the forefront of major expansion and development projects. Shape high impact investment decisions for the company's growth. Work in a dynamic, cross functional environment with exposure to senior leadership. Enjoy a flexible, evolving role with strong career progression and developmental opportunities. Great holiday and flexible working About us Constellation Cold Logistics UK, part of the Constellation Cold Logistics Group is a leading provider of cold storage and transport solutions in the UK, Ireland, and Europe. In the UK we provide storage, distribution, and consignment stocking services, across multi temperature bands, to the Food Industry. We provide supply chain management solutions ranging from store, pick and pack, to blast freezing and consolidation for both Manufacturers, Wholesalers and End Users across the UK. Constellation specialises in meeting the needs of the food supply chain by delivering bespoke, integrated logistics support to a range of businesses in the sector. Training and development are offered to all staff, and internal progression is a huge focus for us as we look to strengthen and future proof our warehousing division. In addition to providing a stimulating working environment, we offer extremely attractive salaries and benefits packages with good opportunities for career progression. Application Form First Name Surname Email Telephone Number CV Accepted file types: doc, docx, pdf, Max. file size: 8 MB. Accepted file types: doc, docx, pdf, Max. file size: 8 MB.
11336HS1 Market related ERP Support Analyst: Our client is looking to hire an experienced ERP Support Analyst to join ASAP. The postion will be Hybrid with three days per week working onsite. Role Summary: Provide functional and technical support for business applications, focusing on Finance (Order to Cash, Procure to Pay), Warehouse Management, and Supply Chain processes. Drive system efficiency, support ERP platforms, and deliver business-focused IT solutions. Key Responsibilities: Gather and document business requirements; collaborate with stakeholders and vendors. Maintain, enhance, and support ERP and business applications (Sage 200, Dynamics AX 2012, Exceedra, Q-Pulse, Office365). Develop reporting solutions using Power BI and IBM Planning Analytics. Manage IT governance, including supplier management, portfolio management, and IT security. Drive continuous improvement and change management initiatives. Resolve incidents and service requests within SLA; provide occasional out-of-hours support. Liaise with global IT, UK business teams, and vendors to ensure alignment with business priorities. Conduct regular site visits ( 20%) to understand business needs and system usage. Skills & Experience: ERP experience: Sage 200, Microsoft Dynamics AX 2012 (Finance, Procurement, Logistics, Manufacturing modules). Functional expertise: Finance, Warehouse, Supply Chain processes. Reporting tools: Power BI, IBM Planning Analytics. Knowledge of IPA, Exceedra, Q-Pulse, Office365, OpenText/GXS EDI, Salesforce, Dynaway EAM, Axtensions ISV, Atlas. Strong stakeholder management, communication, problem-solving, and prioritiza Benefits Bonus scheme paid quarterly Autonomous and inclusive working environment Opportunities for progression within the UK and overseas Enhanced employer pension contributions Health cash plan - claim money back towards essential healthcare such as dental, eye care etc. Access to Thrive 24 hours a day - a leading and NHS clinically approved app which focuses on general wellbeing Long service recognised every 5 years Life assurance up to 4 x contractual pay Free Onsite Parking 25 holidays + 8 bank holidays Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
Dec 06, 2025
Full time
11336HS1 Market related ERP Support Analyst: Our client is looking to hire an experienced ERP Support Analyst to join ASAP. The postion will be Hybrid with three days per week working onsite. Role Summary: Provide functional and technical support for business applications, focusing on Finance (Order to Cash, Procure to Pay), Warehouse Management, and Supply Chain processes. Drive system efficiency, support ERP platforms, and deliver business-focused IT solutions. Key Responsibilities: Gather and document business requirements; collaborate with stakeholders and vendors. Maintain, enhance, and support ERP and business applications (Sage 200, Dynamics AX 2012, Exceedra, Q-Pulse, Office365). Develop reporting solutions using Power BI and IBM Planning Analytics. Manage IT governance, including supplier management, portfolio management, and IT security. Drive continuous improvement and change management initiatives. Resolve incidents and service requests within SLA; provide occasional out-of-hours support. Liaise with global IT, UK business teams, and vendors to ensure alignment with business priorities. Conduct regular site visits ( 20%) to understand business needs and system usage. Skills & Experience: ERP experience: Sage 200, Microsoft Dynamics AX 2012 (Finance, Procurement, Logistics, Manufacturing modules). Functional expertise: Finance, Warehouse, Supply Chain processes. Reporting tools: Power BI, IBM Planning Analytics. Knowledge of IPA, Exceedra, Q-Pulse, Office365, OpenText/GXS EDI, Salesforce, Dynaway EAM, Axtensions ISV, Atlas. Strong stakeholder management, communication, problem-solving, and prioritiza Benefits Bonus scheme paid quarterly Autonomous and inclusive working environment Opportunities for progression within the UK and overseas Enhanced employer pension contributions Health cash plan - claim money back towards essential healthcare such as dental, eye care etc. Access to Thrive 24 hours a day - a leading and NHS clinically approved app which focuses on general wellbeing Long service recognised every 5 years Life assurance up to 4 x contractual pay Free Onsite Parking 25 holidays + 8 bank holidays Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted. Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation. We take our obligations to protect your personal data very seriously. Any information provided to us will be processed as detailed in our Privacy Notice, a copy of which can be found on our website
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
Dec 06, 2025
Full time
About Us: Kite Magnetics is a Melbourne-based clean energy company founded in 2022. We develop advanced materials that help make electric motors in EVs and other systems lighter, more efficient, and more sustainable. Our technology began as university research at Monash and is now moving into real world production with customers in the EV and clean energy sectors. We are a small but growing team combining engineering, manufacturing, and commercial expertise to take a complex physical product from lab to large scale production. This means our internal systems, processes, and data need to be strong, even as we move quickly. Joining Kite Magnetics now means helping to build the foundations of a high performing, well governed company that is aiming for global impact in the clean energy transition. About the Role: This role strengthens Kite Magnetics' internal operations, compliance, and commercial functions by building robust systems, enabling high quality administration and reporting, and supporting both business development and finance workflows. You will help create operational clarity and reduce administrative burden on the Chief of Staff and CEO, allowing them to focus on strategic growth, fundraising, and scale up activities. You will develop, implement, and maintain internal tools, systems, and processes that enable operational discipline across Kite Magnetics. Provide high quality administrative, financial, and commercial support to leadership; ensure strong documentation and compliance foundations (including ISO 9001 and ISO 27001 preparation); and support the Head of Business Development through customer engagement tracking, pipeline visibility, and market intelligence. You'll be a hands on role operator with excellent organisation, attention to detail, and a proactive approach to creating structure in a fast paced engineering heavy environment. Reporting to: Chief of Staff Location: Notting Hill, Victoria, Australia Hours: Permanent full time (38 hr/week) in person role Key Responsibilities: 1. Internal Operational Support Improve internal processes for planning, reporting, documentation, and information flow across functions. Support the Chief of Staff in preparing monthly and quarterly reporting packs for leadership and investors. Establish and maintain internal tools and digital systems that support consistent workflows and policy alignment. Coordinate operational tasks that support a safe, thriving, and well organised workplace. 2. Business Development & Commercial Support Collect, organise, and summarise data on target customers, competitors, supply chain dynamics, and relevant technology trends. Prepare structured research briefs and background materials that enable the Chief of Staff, CEO and Head of Business Development to conduct commercial analysis and strategic assessments. Maintain and continuously update a market intelligence repository, ensuring information is accurate, referenced, and easily accessible. Provide clearly formatted inputs (data tables, summaries, source lists) for TAM/SAM/SOM models, competitive landscape reviews, and go to market planning, noting that strategic interpretation is owned by the Chief of Staff. Support ad hoc research requests by gathering factual information, validating sources, and presenting findings in an organised and neutral manner. Support the Head of Business Development by maintaining accurate tracking of customer engagements, including meeting notes, next steps, follow up actions, legal documentation, and contract status. Assist with preparation of customer facing packs, data sheets, and documentation when required. Coordinate travel and logistics for investor roadshows and business development activities (CEO/CoS/BD). Manage and update the Company website as required and maintain frequent (at least once per month) posts on the Company social media sites. 3. Finance & Administration Support Assist with accounts payable/receivable workflows, expense tracking, and basic financial data preparation, coordinating with Finance as needed. Track and organise grant related documentation, R&D expenses, and reporting inputs for annual submissions. Maintain data quality, version control, and documentation integrity across financial and administrative systems. Ensure office related procurement (supplies, services, consumables) is well managed and documented, coordinating closely with the Procurement & Logistics Coordinator where responsibilities intersect. Manage office communications, including greeting visitors, answering phones, responding to emails, and directing inquiries as necessary. 4. Documentation and Data Management Organise and maintain digital and physical records for company documents, ensuring easy retrieval and correct version control. Support creation and maintenance of internal documentation including policies, registers, templates, workflows, and SOPs. Prepare reports and presentations for leadership, BD, and internal reviews as required. 5. Quality, Compliance & Information Security Systems Support development of internal processes aligned to ISO 9001, including documentation control, working with the Chief of Staff and senior engineers. Assist in establishing systems, access controls, and documentation structures needed for ISO 27001 information security readiness, working closely with IT providers and the Chief of Staff. Ensure compliance tools and registers remain accurate, current, and well maintained. 6. People, Safety and HR Systems Support Collaborate with the Chief of Staff on recruitment workflows, including job posting processes, scheduling, documentation, and candidate tracking. Improve onboarding and offboarding processes and maintain HR related systems including access control and asset allocation records. Maintain HRIS/KPI systems and support reporting on people metrics and operational KPIs. Support internal events, training sessions, and team building activities to foster a positive workplace culture. Work with OHS representatives to maintain incident and near miss registers and ensure safety documentation is up to date. Qualifications Bachelor's degree in Business, Operations Management, Industrial/Manufacturing Engineering, Commerce, or a related field. Preferred Exposure to quality systems (ISO 9001) or information security frameworks (ISO 27001). Experience with CRM or pipeline tracking tools (e.g. HubSpot, Salesforce, spreadsheets). Experience in startups, manufacturing, aerospace/automotive, hardware technology, or engineering adjacent environments. Capabilities & Experience 3-7 years experience in business operations, administration, commercial support, or compliance/system building roles. Ability to develop and maintain internal systems, documentation frameworks, and operational tools. Experience with financial or commercial analysis (cost tracking, budgeting support, market analysis). Strong communication, structuring, and documentation skills. High level of organisation and the ability to manage multiple concurrent priorities. Strong proficiency with Microsoft 365 and general comfort with digital tools and system adoption. Ability to work collaboratively with engineering, finance, and commercial functions. Measurement of Success (First 6 12 months) Improved visibility for leadership through timely reporting and structured internal documentation. A well maintained customer engagement tracking system with clear follow ups and prioritised BD pipeline. Delivery of high quality market intelligence briefs that support strategic decisions. Smooth finance administration workflows with end of month processes closed out reliably. Operational and compliance systems (ISO 9001/27001 readiness) implemented or significantly progressed. A well organised office environment with strong administrative systems supporting scaling operations. Personal Attributes Detail oriented and structured in organising information and processes. Curious, proactive, and able to improve systems rather than maintain the status quo. Inclusive and collaborative style with strong interpersonal skills. Honest, responsible, and able to maintain confidentiality. Comfortable working in a fast paced, engineering heavy startup environment. Comfort with ambiguity, shifting priorities, and working in a fast paced start up environment. Benefits Competitive salary of $110,000 + statutory superannuation Opportunity to join Employee Stock Ownership Plan (ESOP) post probation. Collaborative and inclusive work environment Flexible working hours (6:30 to 9:30 am start with corresponding end times) Kite Magnetics is an equal opportunity and equal outcome employer. We celebrate you and the diversity you bring and are committed to creating an inclusive and welcoming environment for all employees, suppliers, and customers.
