On behalf of our client, we are seeking a Copywriter to join on a contract until 27th March 2026 with possible extension. Reporting to the Head of Copy, you'll be responsible for writing for a range of company projects. You'll be a creative thinker and experienced copywriter, able to bring our machines to life across categories and channels. Role: Copywriter Pay: Up to £325 per day via Umbrella, inside IR35 Location: Malmesbury - 3 days onsite Contract: Monday- Friday, full time IR35 Status: Inside Responsibilities: Present work to brief owners and senior stakeholders - articulating ideas and confidently defending proposals with reasoned and evidenced arguments. Interrogate creative briefs for the products and technologies you're writing about. Collaborate closely with your colleagues in other teams and work across a range of media to create seamless campaigns. Build a thorough understanding of the story - our heritage, our philosophy, how we talk about ourselves. Contribute to the overall tone of voice, writing copy based in fact, scientific principles and clear consumer benefits - not marketing jargon or spin. Take responsibility for the basics - grammar, spellchecking and proofing work prior to production. Share your knowledge within the Copy team and the wider business, to constantly improve copy. Skills 3+ years of experience in a reputable creative agency, in-house team or with a proven track record as a freelance writer, preferably with experience of writing technology copy. An inherent skill for storytelling and understanding of narrative structure as a means to engage and absorb people on a human level. Ability to question a brief and highlight key creative challenges or opportunities. Experience of working on digital and print campaigns. Excellent copywriting, editing, and literacy skills, including spelling and grammar, with an obsessive eye for detail. Knowledge of SEO and understanding of performance and analytical tools. Good knowledge of Microsoft Word and Excel, and knowledge of Adobe and web software. Ability to quickly develop an understanding of the company, its engineering ethos and visual identity and to judge what makes good communication. If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. ' on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!' JBRP1_UKTJ
Dec 10, 2025
Full time
On behalf of our client, we are seeking a Copywriter to join on a contract until 27th March 2026 with possible extension. Reporting to the Head of Copy, you'll be responsible for writing for a range of company projects. You'll be a creative thinker and experienced copywriter, able to bring our machines to life across categories and channels. Role: Copywriter Pay: Up to £325 per day via Umbrella, inside IR35 Location: Malmesbury - 3 days onsite Contract: Monday- Friday, full time IR35 Status: Inside Responsibilities: Present work to brief owners and senior stakeholders - articulating ideas and confidently defending proposals with reasoned and evidenced arguments. Interrogate creative briefs for the products and technologies you're writing about. Collaborate closely with your colleagues in other teams and work across a range of media to create seamless campaigns. Build a thorough understanding of the story - our heritage, our philosophy, how we talk about ourselves. Contribute to the overall tone of voice, writing copy based in fact, scientific principles and clear consumer benefits - not marketing jargon or spin. Take responsibility for the basics - grammar, spellchecking and proofing work prior to production. Share your knowledge within the Copy team and the wider business, to constantly improve copy. Skills 3+ years of experience in a reputable creative agency, in-house team or with a proven track record as a freelance writer, preferably with experience of writing technology copy. An inherent skill for storytelling and understanding of narrative structure as a means to engage and absorb people on a human level. Ability to question a brief and highlight key creative challenges or opportunities. Experience of working on digital and print campaigns. Excellent copywriting, editing, and literacy skills, including spelling and grammar, with an obsessive eye for detail. Knowledge of SEO and understanding of performance and analytical tools. Good knowledge of Microsoft Word and Excel, and knowledge of Adobe and web software. Ability to quickly develop an understanding of the company, its engineering ethos and visual identity and to judge what makes good communication. If you are interested in applying for this position and you meet the requirements, please apply! Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best known companies who demand the highest standard of applicants. ' on Twitter for all of our latest vacancies, news and pictures from our busy UK Head Office. Interact with us using the tag at anytime! Thank you for your follow!' JBRP1_UKTJ
Our respected client, a key partner to the UK's Ministry of Defence, is seeking a skilled High Speed Digital Design Engineer to also serve as a Hardware Design Lead. In this dual role, you'll join a dynamic team of analogue and digital electronics engineers, leading the design and development of advanced MPSoC FPGA and AI-based hardware solutions. These systems support cutting-edge applications in software-defined radio (SDR), radar signal processing, and sensor fusion. Key Responsibilities: Collaborate cross-functionally with Systems, Software, Firmware, Mechanical, and Production teams to support the Technical Lead/Architect in defining optimised, customer-focused digital hardware solutions. Take ownership of the high-speed digital design elements, ensuring technical excellence and alignment with project specifications and performance goals. Lead the end-to-end electronics design lifecycle, from concept through to delivery, driving quality, compliance, and innovation across all hardware development activities. What do you need?: Proven expertise in designing complex, high-speed digital electronic systems. Hands-on experience with MPSoC FPGA architectures, DDR and Flash memory, and high-speed serial interconnects. Skilled in Signal Integrity (SI) and Power Integrity (PI) analysis to ensure robust hardware performance. Proficient in VHDL for board-level testing, validation, and debugging. Competent in C, C++, or Python to support hardware bring-up and diagnostic activities. Solid understanding of DSP principles relevant to SDR, radar signal processing, and optical sensing technologies. Demonstrated ability to architect innovative hardware solutions through close collaboration with cross-functional engineering teams. Strong academic foundation supporting success in technically demanding environments. Collaborative mindset with a passion for driving team alignment and delivering high-quality outcomes. Meticulous in documenting and configuring designs to meet rigorous engineering and compliance standards. What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Training and development opportunities are available to all employees. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Dec 10, 2025
Contractor
Our respected client, a key partner to the UK's Ministry of Defence, is seeking a skilled High Speed Digital Design Engineer to also serve as a Hardware Design Lead. In this dual role, you'll join a dynamic team of analogue and digital electronics engineers, leading the design and development of advanced MPSoC FPGA and AI-based hardware solutions. These systems support cutting-edge applications in software-defined radio (SDR), radar signal processing, and sensor fusion. Key Responsibilities: Collaborate cross-functionally with Systems, Software, Firmware, Mechanical, and Production teams to support the Technical Lead/Architect in defining optimised, customer-focused digital hardware solutions. Take ownership of the high-speed digital design elements, ensuring technical excellence and alignment with project specifications and performance goals. Lead the end-to-end electronics design lifecycle, from concept through to delivery, driving quality, compliance, and innovation across all hardware development activities. What do you need?: Proven expertise in designing complex, high-speed digital electronic systems. Hands-on experience with MPSoC FPGA architectures, DDR and Flash memory, and high-speed serial interconnects. Skilled in Signal Integrity (SI) and Power Integrity (PI) analysis to ensure robust hardware performance. Proficient in VHDL for board-level testing, validation, and debugging. Competent in C, C++, or Python to support hardware bring-up and diagnostic activities. Solid understanding of DSP principles relevant to SDR, radar signal processing, and optical sensing technologies. Demonstrated ability to architect innovative hardware solutions through close collaboration with cross-functional engineering teams. Strong academic foundation supporting success in technically demanding environments. Collaborative mindset with a passion for driving team alignment and delivering high-quality outcomes. Meticulous in documenting and configuring designs to meet rigorous engineering and compliance standards. What happens now? Upon submission of your application, should it meet our selection criteria, you will be contacted via e-mail by one of our talent acquisition specialists to arrange a screening call. This telephone chat is structured to explore a series of questions aimed at matching your competencies and capabilities to the specific demands of the position. Please note, this screening is contingent upon the initial success of your application. Security Clearance: British Citizen or a Dual UK national with British citizenship Restrictions and/or limitations relating to nationality and/or rights to work may apply. As a minimum and after offer stage, all successful candidates will need to undergo HMG Basic Personnel Security Standard checks (BPSS), which are managed by our clients Security Team. More about the role: For more than 70 years, our client has been in a strong partnership with the UK military. They have accomplished numerous milestones in defence engineering and have provided essential defence capabilities to meet the requirements of the armed forces across land, sea, and air. This role is based at our client's headquarters in Stevenage, a key location for missile operations. The site offers excellent transportation links, an onsite gym, and a coffee shop. Training and development opportunities are available to all employees. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Dec 10, 2025
Full time
Commercial Ancillary Manager page is loaded Commercial Ancillary Managerlocations: Remote Locationtime type: Full timeposted on: Posted Todayjob requisition id: Job Title: Commercial Ancillary Manager Location: Leicester / London / Bexhill / Remote/Hybrid Welcome to Hastings Direct We're a digital insurance provider with a clear strategy to become the best and biggest player in the UK market. As a company, we've made huge investments in our technology, pricing, data and analytics capabilities over the past few years, along with nurturing our 4Cs culture and substantial investment in our people. And as a Finance team, we're doing exactly the same - building a market leading finance technology platform, investing in our team and our approach to leadership development, with a real focus on commercially adding value to the business.The fact you're now reading this job advert means we've tempted you to find out more about . If you like what you see, we hope you'll consider joining our team.We have high standards and understand some people may not apply for jobs unless they feel they tick every box. If you're excited about joining us and think you have some of what we are looking for, even if you're not 100% sure, we would love to hear from you. Role overview Product owner for a range of products within Hastings' Ancillary portfolio, with responsibility for all customer and commercial outcomes. Analyse performance using data and insights to identify opportunities for enhancements to products and pricing; developing and implementing strategies for ancillary products, driving long term profitability: delivering fair value whilst acting in the best interests of our customers. Accountabilities Management of strong relationships with our ancillary partners ensuring we effectively manage commercial and contractual relations and customer outcomes to ensure long-standing, mutually beneficial partnerships Responsible for trading performance and customer value outcomes and monitoring of trends and future risks and holding partners to account for delivery against these Responsible for the delivery of good customer outcomes; effective monitoring of customer value and mitigation of potential customer detriment; input to the completion of annual product review & value assessment; and reporting to OpCo / Conduct Committee. Delivery of strategic and tactical initiatives to improve commercial and customer outcomes (including product proposition and pricing reviews, claims process reviews, sales and in life journeys). Working in partnership with other business functions including Pricing, Operations, Claims, IT and Digital & Marketing Strong response to net rate reviews with ability to challenge rating increases based on analysis of claims and loss ratio performance/forecasts Lead, develop and implement Ancillary Product development strategies (Provider / product / pricing / processes) to support the commercial performance whilst ensuring fair consumer value, regulatory compliance and reputational integrity Lead Ancillary Partner strategy with responsibility for the selection, oversight and performance of Ancillary providers for allocated products Support the rectification of any commercial or operational issues. Engaging with colleagues across the business and third party partners to collaboratively resolve issues Support development of new products and propositions as these are developed and introduced. Working across the organisation to look at wider opportunities within the ancillary value chain Essential skills/experience: Experience of working with highly regulated General Insurance products ideally within ancillary or claims function Results-oriented, with drive to deliver against commercial and customer targets Strong numerical reasoning with data analysis Commercial focus and ability to drive strong negotiations that deliver benefits to all parties. Innovative and driven - able to seek out opportunities to disrupt and innovate while also incrementally evolving current practices; Strong stakeholder management experience, within a fast-paced, matrixed environment. Able to build strong connections with other functions to embed strategy and support delivery of trading outcomes Interview Process: 1st Round - Intro call with Hiring manager + 12nd Round - Case study round followed by call with Hiring leader What we will give you: Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Not to mention plenty of recognition and rewards, and the scope to voice your ideas and put them into practice.As a Disability Confident employer, we're committed to ensuring our recruitment processes are fully inclusive - what this means to you is if you're applying for a job with us, you'll have fair access to support and adjustments throughout your recruitment journey. We also welcome applications through the Disability Confident Scheme (DCS).For more information on the DCS, please visit our inclusive business page on our careers website Benefits: in addition to a competitive salary and £5k car allowance you will also receive Flexible working - we champion a flexible hybrid working approach - please speak to your recruiter to discuss in more detail Competitive bonus scheme - all colleagues are eligible for our annual 4Cs performance bonus Physical wellbeing - as a Band 4 colleague, Hastings pay for you to receive private medical Insurance (also known as PMI). This gives you flexibility and convenience to see a specialist or consultant and allows you to decide when and where you will be seen Financial wellbeing - as well as providing you with 4x your salary with our life assurance cover, income protection at no extra cost, and matched pension contributions up to 10%, we are proud to provide you with an award-winning package which includes - discounts, cashback, free independent mortgage advice and free access to financial wellbeing support Mental wellbeing programme - we have the thrive mental health app, our colleague assistance programme available 24/7, our own in-house mental health first aiders, support groups and a dedicated team to make sure we are covering your needs There's more! - 27 days annual leave + bank holidays, with the option to buy or sell one of your weeks, access to our health care cash back plans, dental plans, discounted health assessments, Cycle to work and tech schemes, discounted and free onsite facilities, social events throughout the year and much more .Join us and you'll find a different way of doing things. We call it the 4Cs. We focus on getting it right for our colleagues, customers, company and community. As one of our colleagues, you'll be helping to drive our growth, so in return, we'll give you all the support, training and development you need. Our 4Cs principles are simple: we believe by creating the right culture for our colleagues and giving them the right tools to do their job, we'll deliver good outcomes for every customer, helping us to grow the company profitably and sustainably and allowing us to invest in the communities we serve.Hastings Group is an equal opportunities employer which means we treat people fairly. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. Please also note that we have a thorough referencing process, which includes credit and criminal record checks.At Hastings Direct, we're committed to creating an inclusive environment where everyone has the opportunity
Senior Consultant - Business Transformation London, United Kingdom Trending Job Description "We encourage applications from individuals with varied backgrounds and years of relevant consulting experience-even if you exceed requirement in the below role specification. As part of our assessment process, we will consider candidates for the most suitable opportunity within the team, in line with your expertise and career stage. Applicants who progress through the process will be informed of the level(s) they are being considered for, based on an objective assessment of skills, experience, and organisational fit." The team Schroders has launched a bold three-year transformation roadmap focused on returning to profitable growth through three strategic objectives: Simplify, Scale, and Deliver. With ambitious targets - including £150 million in annualised cost savings, £20 billion in net new business for Schroders Capital, and a 5-7% annual growth rate in Wealth Management assets - the programme is reshaping the firm's operating model across Public Markets, Private Assets, and Wealth. Business Transformation Solutions (BTS) is Schroders' centre of excellence for internal consulting, embedded across business functions to support strategic design and mobilisation to achieve Schroders Transformation targets & objectives. The BTS team partners closely with Executive Committee (ExCo) and Functional leaders, shaping and supporting Schroders' ambitious three-year transformation roadmap - driving profitable growth, simplification, and innovation across Public Markets, Private Assets, and Wealth Management. BTS supports Schroders' strategic vision by helping design and mobilise a future-proofed operating platform. BTS senior consultants are trusted advisors, offering a unified and structured approach to strategy elicitation, design thinking, and transformation delivery. BTS impact is measured not only in programme success, but through key stakeholder feedback, commercial outcomes, and continuous innovation. BTS core consulting capabilities include: Strategic Elicitation & Design:Acting as trusted internal advisors, working with senior leaders and the Group Transformation Office to define and shape high-impact strategic initiatives. Business Model & Operating Model Design:Partnering with business owners to design and optimise business and operating models, supporting the successful achievement of pillar objectives and organisational transformation. Impact Assessment:Evaluating opportunities and risks to maximise the effectiveness and value of strategic and operational initiatives. Transformation Roadmap Development:Structuring and sequencing programmes of work, with clear priorities that balance business value, risk, and organisational capacity. Business Case Development:Developing rigorous, outcome-focused business cases that align with governance requirements and drive sustainable value. Delivery Mobilisation:Supporting the translation of strategic intent into actionable delivery plans, ensuring readiness for execution and ongoing benefit realisation. As a BTS Senior Consultant, you will build expertise across these disciplines-helping to lead, influence, and accelerate key change initiatives. You will join a high-performing, collaborative team at the forefront of enabling lasting organisational impact. What is it like to work in BTS? In BTS, you will typically: Lead or support large, complex consulting projects or take ownership of smaller workstreams and deliverables. Apply a broad set of consulting skills-including strategic thinking, business case development, complex problem-solving, and workshop facilitation-to drive successful outcomes. Design business model, high level operating models, conduct impact assessments, and prioritise opportunities that enable organisational transformation. Move flexibly between strategic design and hands-on delivery triage support, adapting your approach to meet the needs of each assignment. Collaborate closely with both internal colleagues and external partners to ensure valuable business knowledge is captured, shared, and developed within the organisation. Champion the client perspective, integrating "outside in" thinking to strengthen recommendations and solutions. Gather feedback from a diverse range of stakeholders and respond proactively, fostering trusted, respectful partnerships across the business. Recent examples of BTS project work include: Corporate Development Conducting integration planning and post merger transformation following strategic acquisitions, ensuring seamless operational, cultural, and technological integration into the Group. Providing independent due diligence and synergy assessment for inorganic growth opportunities, enabling ExCo decision making on M&A transactions and strategic partnerships. Shaping and governing the operating models for newly acquired businesses, aligning them with Group strategic objectives and operating standards. Public Markets Delivering foundational design documents and target operating model frameworks for the Public Markets pillar, providing blueprints for future state processes, governance, and structures. Producing detailed implementation roadmaps and governance artefacts to ensure clarity and alignment for multi year change initiatives. Developing key business cases and supporting collateral to underpin critical investment and resourcing decisions, driving the transformation agenda through robust and transparent documentation. Private Assets Designing and implementing plans for AIFM (Alternative Investment Fund Manager) simplification, streamlining regulatory and operational frameworks across the pillar. Supporting the functionalisation of newly acquired entities, aligning people, processes, and technology to the broader Schroders Private Assets operating model. Leading business case development and delivery approaches for targeted office closures, optimising the operating footprint and supporting cost efficiency objectives. Wealth Management Orchestrating the migration of operations from high cost to lower cost locations, realising efficiencies while maintaining high service standards. Leveraging group technology and shared service capabilities to enhance operational scalability, especially in client onboarding and digital reporting. Developing and executing transformation roadmaps for the wealth platform to support scalability and integration with wider Schroders capabilities, driving improved adviser and client experiences. Key Responsibilities As a Senior Consultant in the BTS team, you will be expected to: Support the delivery of specific workstreams or smaller consulting assignments within investment management, personal wealth, or private equity sectors, with increasing levels of autonomy. Lead the delivery of specific project deliverables, independently managing scope, timelines, and quality, while ensuring alignment to project objectives and proactively resolving issues. Independently design and lead analysis, research, and problem solving activities to develop insights and recommendations for assigned deliverables (and providing guidance and quality assurance to junior team members as needed). Take responsibility for managing assigned stakeholder interactions on assigned deliverables, ensuring high quality delivery and effective stakeholder engagement. Mentor and support the development of junior team members, providing guidance and sharing best practices. Contribute to thought leadership, team service model development, and knowledge sharing initiatives within the team, helping to shape internal methodologies and solutions. Assist in designing and implementing solutions for stakeholders, leveraging industry expertise and analytical skills. Personal Profile: Experience Typically, 5-7 years of experience in a consultancy role or as a high performing analyst-ideally within asset management, wealth, or private markets sectors. However, ability and potential may be demonstrated across a range of timelines and backgrounds, so applications from individuals with different lengths and types of experience are encouraged. Proven track record of delivering or leading significant project workstreams within a consulting environment, ideally including exposure to large scale transformation programmes. Demonstrated experience in business case development, structured impact assessment, and translating analysis into actionable recommendations. Strong understanding of the investment management value chain, including front, middle, and back office functions; experience across a breadth of investment products and client operating models is advantageous. Experience mentoring or supervising junior team members, with a collaborative team approach and excellent communication skills. Take responsibility for maintaining productive relationships with clients, stakeholders, and team members, and develop strong internal and external networks. Participate in knowledge sharing initiatives and contribute to the development of intellectual capital in the business. Personal Profile: Qualifications Bachelor's degree (2.1 or above); professional qualifications such as CFA, CIMA, or IMC preferred Personal Attributes and Key Behaviours Proactive self starter . click apply for full job details
Dec 10, 2025
Full time
Senior Consultant - Business Transformation London, United Kingdom Trending Job Description "We encourage applications from individuals with varied backgrounds and years of relevant consulting experience-even if you exceed requirement in the below role specification. As part of our assessment process, we will consider candidates for the most suitable opportunity within the team, in line with your expertise and career stage. Applicants who progress through the process will be informed of the level(s) they are being considered for, based on an objective assessment of skills, experience, and organisational fit." The team Schroders has launched a bold three-year transformation roadmap focused on returning to profitable growth through three strategic objectives: Simplify, Scale, and Deliver. With ambitious targets - including £150 million in annualised cost savings, £20 billion in net new business for Schroders Capital, and a 5-7% annual growth rate in Wealth Management assets - the programme is reshaping the firm's operating model across Public Markets, Private Assets, and Wealth. Business Transformation Solutions (BTS) is Schroders' centre of excellence for internal consulting, embedded across business functions to support strategic design and mobilisation to achieve Schroders Transformation targets & objectives. The BTS team partners closely with Executive Committee (ExCo) and Functional leaders, shaping and supporting Schroders' ambitious three-year transformation roadmap - driving profitable growth, simplification, and innovation across Public Markets, Private Assets, and Wealth Management. BTS supports Schroders' strategic vision by helping design and mobilise a future-proofed operating platform. BTS senior consultants are trusted advisors, offering a unified and structured approach to strategy elicitation, design thinking, and transformation delivery. BTS impact is measured not only in programme success, but through key stakeholder feedback, commercial outcomes, and continuous innovation. BTS core consulting capabilities include: Strategic Elicitation & Design:Acting as trusted internal advisors, working with senior leaders and the Group Transformation Office to define and shape high-impact strategic initiatives. Business Model & Operating Model Design:Partnering with business owners to design and optimise business and operating models, supporting the successful achievement of pillar objectives and organisational transformation. Impact Assessment:Evaluating opportunities and risks to maximise the effectiveness and value of strategic and operational initiatives. Transformation Roadmap Development:Structuring and sequencing programmes of work, with clear priorities that balance business value, risk, and organisational capacity. Business Case Development:Developing rigorous, outcome-focused business cases that align with governance requirements and drive sustainable value. Delivery Mobilisation:Supporting the translation of strategic intent into actionable delivery plans, ensuring readiness for execution and ongoing benefit realisation. As a BTS Senior Consultant, you will build expertise across these disciplines-helping to lead, influence, and accelerate key change initiatives. You will join a high-performing, collaborative team at the forefront of enabling lasting organisational impact. What is it like to work in BTS? In BTS, you will typically: Lead or support large, complex consulting projects or take ownership of smaller workstreams and deliverables. Apply a broad set of consulting skills-including strategic thinking, business case development, complex problem-solving, and workshop facilitation-to drive successful outcomes. Design business model, high level operating models, conduct impact assessments, and prioritise opportunities that enable organisational transformation. Move flexibly between strategic design and hands-on delivery triage support, adapting your approach to meet the needs of each assignment. Collaborate closely with both internal colleagues and external partners to ensure valuable business knowledge is captured, shared, and developed within the organisation. Champion the client perspective, integrating "outside in" thinking to strengthen recommendations and solutions. Gather feedback from a diverse range of stakeholders and respond proactively, fostering trusted, respectful partnerships across the business. Recent examples of BTS project work include: Corporate Development Conducting integration planning and post merger transformation following strategic acquisitions, ensuring seamless operational, cultural, and technological integration into the Group. Providing independent due diligence and synergy assessment for inorganic growth opportunities, enabling ExCo decision making on M&A transactions and strategic partnerships. Shaping and governing the operating models for newly acquired businesses, aligning them with Group strategic objectives and operating standards. Public Markets Delivering foundational design documents and target operating model frameworks for the Public Markets pillar, providing blueprints for future state processes, governance, and structures. Producing detailed implementation roadmaps and governance artefacts to ensure clarity and alignment for multi year change initiatives. Developing key business cases and supporting collateral to underpin critical investment and resourcing decisions, driving the transformation agenda through robust and transparent documentation. Private Assets Designing and implementing plans for AIFM (Alternative Investment Fund Manager) simplification, streamlining regulatory and operational frameworks across the pillar. Supporting the functionalisation of newly acquired entities, aligning people, processes, and technology to the broader Schroders Private Assets operating model. Leading business case development and delivery approaches for targeted office closures, optimising the operating footprint and supporting cost efficiency objectives. Wealth Management Orchestrating the migration of operations from high cost to lower cost locations, realising efficiencies while maintaining high service standards. Leveraging group technology and shared service capabilities to enhance operational scalability, especially in client onboarding and digital reporting. Developing and executing transformation roadmaps for the wealth platform to support scalability and integration with wider Schroders capabilities, driving improved adviser and client experiences. Key Responsibilities As a Senior Consultant in the BTS team, you will be expected to: Support the delivery of specific workstreams or smaller consulting assignments within investment management, personal wealth, or private equity sectors, with increasing levels of autonomy. Lead the delivery of specific project deliverables, independently managing scope, timelines, and quality, while ensuring alignment to project objectives and proactively resolving issues. Independently design and lead analysis, research, and problem solving activities to develop insights and recommendations for assigned deliverables (and providing guidance and quality assurance to junior team members as needed). Take responsibility for managing assigned stakeholder interactions on assigned deliverables, ensuring high quality delivery and effective stakeholder engagement. Mentor and support the development of junior team members, providing guidance and sharing best practices. Contribute to thought leadership, team service model development, and knowledge sharing initiatives within the team, helping to shape internal methodologies and solutions. Assist in designing and implementing solutions for stakeholders, leveraging industry expertise and analytical skills. Personal Profile: Experience Typically, 5-7 years of experience in a consultancy role or as a high performing analyst-ideally within asset management, wealth, or private markets sectors. However, ability and potential may be demonstrated across a range of timelines and backgrounds, so applications from individuals with different lengths and types of experience are encouraged. Proven track record of delivering or leading significant project workstreams within a consulting environment, ideally including exposure to large scale transformation programmes. Demonstrated experience in business case development, structured impact assessment, and translating analysis into actionable recommendations. Strong understanding of the investment management value chain, including front, middle, and back office functions; experience across a breadth of investment products and client operating models is advantageous. Experience mentoring or supervising junior team members, with a collaborative team approach and excellent communication skills. Take responsibility for maintaining productive relationships with clients, stakeholders, and team members, and develop strong internal and external networks. Participate in knowledge sharing initiatives and contribute to the development of intellectual capital in the business. Personal Profile: Qualifications Bachelor's degree (2.1 or above); professional qualifications such as CFA, CIMA, or IMC preferred Personal Attributes and Key Behaviours Proactive self starter . click apply for full job details
We are looking for an organised and proactive Operations Coordinator to support the end-to-end logistics and operations process. You will play a key role in ensuring materials are delivered on time by coordinating with international suppliers, freight partners and UK-based warehouses. This is an excellent opportunity for someone who enjoys problem-solving and thrives in a fast-paced operations environment. Key Responsibilities Planning & Coordination: Coordinate the order cycle from supplier to customer Manage international and domestic freight Monitor stock levels, production timelines and delivery schedules Communicate with suppliers and logistics partners Operational Support: Ensure accurate, on-time deliveries Resolve delivery issues quickly Oversee warehouse arrangements and inbound/outbound movements Maintain records including delivery bookings, PODs and invoices Supplier & Partner Management: Build relationships with service providers Identify and assess new logistics partners Report on ETAs, shipment values and performance Sample & Stock Management: Maintain sample stock and office displays Prepare and dispatch sample orders About You You will be: Experienced in logistics, supply chain, operations or project coordination Confident using Microsoft Office, especially Excel and Outlook Able to understand end-to-end operational processes A strong communicator with suppliers and internal teams Highly organised, detail-focused and calm under pressure Solutions-focused with strong time-management skills Comfortable using digital tools to track and report on activity Person Fit Positive and proactive Reliable and organised Team-focused with strong ownership Able to manage multiple tasks at once Keen to learn and improve processes Strong written and verbal communication skills Additional Information Occasional UK travel may be required Flexibility during peak periods may be needed
Dec 10, 2025
Full time
We are looking for an organised and proactive Operations Coordinator to support the end-to-end logistics and operations process. You will play a key role in ensuring materials are delivered on time by coordinating with international suppliers, freight partners and UK-based warehouses. This is an excellent opportunity for someone who enjoys problem-solving and thrives in a fast-paced operations environment. Key Responsibilities Planning & Coordination: Coordinate the order cycle from supplier to customer Manage international and domestic freight Monitor stock levels, production timelines and delivery schedules Communicate with suppliers and logistics partners Operational Support: Ensure accurate, on-time deliveries Resolve delivery issues quickly Oversee warehouse arrangements and inbound/outbound movements Maintain records including delivery bookings, PODs and invoices Supplier & Partner Management: Build relationships with service providers Identify and assess new logistics partners Report on ETAs, shipment values and performance Sample & Stock Management: Maintain sample stock and office displays Prepare and dispatch sample orders About You You will be: Experienced in logistics, supply chain, operations or project coordination Confident using Microsoft Office, especially Excel and Outlook Able to understand end-to-end operational processes A strong communicator with suppliers and internal teams Highly organised, detail-focused and calm under pressure Solutions-focused with strong time-management skills Comfortable using digital tools to track and report on activity Person Fit Positive and proactive Reliable and organised Team-focused with strong ownership Able to manage multiple tasks at once Keen to learn and improve processes Strong written and verbal communication skills Additional Information Occasional UK travel may be required Flexibility during peak periods may be needed
Product Owner page is loaded Product Ownerlocations: Lichfield UK: Bristol UKtime type: Full timeposted on: Posted Todayjob requisition id: R39074As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Get To Know Us: SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few. Product Owner Locations : London, Stirling, Lichfield, Essex, Bristol Hybrid The Opportunity About Hubwise We are a leading technology partner specialising in digital wealth management solutions for the UK financial services sector. Our mission is to empower wealth management firms, investment platforms, and financial advisors with cutting-edge technology that enhances client experiences and drives business growth. We work with some of the most respected names in UK wealth management to deliver scalable, secure, and innovative platform solutions. We are seeking an experienced Product Owner to drive the development and evolution of our wealth management platform solutions. You will be responsible for defining product strategy, managing the product backlog, and ensuring our solutions meet the evolving needs of UK wealth management clients while maintaining regulatory compliance. This role requires a deep understanding of wealth management business processes and modern product management practices. What You Will Get To Do: Define and communicate product vision and strategy for wealth platform solutions Manage and prioritise the product backlog in collaboration with stakeholders, development teams, and clients Write clear, detailed user stories and acceptance criteria that translate business requirements into actionable development tasks Work closely with clients and internal stakeholders to gather requirements and validate product decisions Collaborate with UX/UI designers to create intuitive user experiences for complex financial workflows Partner with Solutions Architects and development teams to ensure technical feasibility and optimal implementation approaches Conduct regular sprint planning, backlog refinement, and product demonstrations Monitor product performance using analytics and user feedback to drive continuous improvement Ensure all product features comply with FCA regulations and industry standards Lead user acceptance testing and coordinate product releases with cross-functional teams Maintain product roadmap and communicate progress to stakeholders and senior leadership Analyse market trends and competitor offerings to identify opportunities for product enhancement What You Will Bring: 5+ years of product management or product owner experience, with at least 3 years in financial services or wealth management Strong knowledge of Agile/Scrum methodologies with hands-on experience as a Product Owner Proven track record of successfully delivering complex software products from conception to launch Experience writing user stories, managing backlogs, and working with development teams Understanding of FCA regulations and compliance requirements affecting wealth management platforms Excellent stakeholder management skills with the ability to balance competing priorities Strong analytical skills with experience using data to drive product decisions Experience with product management tools (Jira, Confluence, ProductBoard, or similar) Excellent communication and presentation skills for both technical and business audiencesPreferred skills and experience Deep understanding of UK wealth management business processes, including portfolio management, client onboarding, reporting, and regulatory requirements Knowledge of financial markets, investment products, and portfolio construction principles Familiarity with API design and integration patterns in financial services Experience with user research methodologies and customer journey mapping Understanding of modern web technologies and their application in financial services Previous experience in client-facing roles or consulting within financial services Professional qualifications such as CFA, IMC, or relevant financial services certifications Experience with regulatory change management and implementationTechnical Understanding While not a hands-on technical role, the successful candidate should have: Basic understanding of RESTful APIs and system integration concepts Familiarity with modern development practices and CI/CD pipelines Knowledge of cloud platforms and security considerations in financial services Understanding of data management and reporting requirements in wealth managementEducation & Qualifications Bachelor's degree in Business, Finance, Computer Science, or related field Relevant product management certifications (CSPO, PSPO, or similar) Financial services qualifications (preferred but not essential)Key Success Metrics Product delivery velocity and quality Stakeholder satisfaction scores User adoption and engagement metrics Compliance with regulatory requirements and project timelines Client retention and satisfaction with product features Why You Will Love It Here! Flexibility : Hybrid Work Model Your Future: Professional Development Reimbursement, including access to SS&C University Work/Life Balance: Competitive holiday scheme Your Wellbeing: Competitive benefits designed to support the well-being of our staff Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customised throughout your career We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
Dec 10, 2025
Full time
Product Owner page is loaded Product Ownerlocations: Lichfield UK: Bristol UKtime type: Full timeposted on: Posted Todayjob requisition id: R39074As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Get To Know Us: SS&C is leading the way. We continue to look for today's and tomorrow's brightest talent, those who embody a spirit to improve not only their lives, but those around them. From college students to seasoned and experienced professionals, we encourage you to apply. SS&C prides itself on hiring diverse, honest, dynamic individuals who value collaboration, accountability, and innovation, to name a few. Product Owner Locations : London, Stirling, Lichfield, Essex, Bristol Hybrid The Opportunity About Hubwise We are a leading technology partner specialising in digital wealth management solutions for the UK financial services sector. Our mission is to empower wealth management firms, investment platforms, and financial advisors with cutting-edge technology that enhances client experiences and drives business growth. We work with some of the most respected names in UK wealth management to deliver scalable, secure, and innovative platform solutions. We are seeking an experienced Product Owner to drive the development and evolution of our wealth management platform solutions. You will be responsible for defining product strategy, managing the product backlog, and ensuring our solutions meet the evolving needs of UK wealth management clients while maintaining regulatory compliance. This role requires a deep understanding of wealth management business processes and modern product management practices. What You Will Get To Do: Define and communicate product vision and strategy for wealth platform solutions Manage and prioritise the product backlog in collaboration with stakeholders, development teams, and clients Write clear, detailed user stories and acceptance criteria that translate business requirements into actionable development tasks Work closely with clients and internal stakeholders to gather requirements and validate product decisions Collaborate with UX/UI designers to create intuitive user experiences for complex financial workflows Partner with Solutions Architects and development teams to ensure technical feasibility and optimal implementation approaches Conduct regular sprint planning, backlog refinement, and product demonstrations Monitor product performance using analytics and user feedback to drive continuous improvement Ensure all product features comply with FCA regulations and industry standards Lead user acceptance testing and coordinate product releases with cross-functional teams Maintain product roadmap and communicate progress to stakeholders and senior leadership Analyse market trends and competitor offerings to identify opportunities for product enhancement What You Will Bring: 5+ years of product management or product owner experience, with at least 3 years in financial services or wealth management Strong knowledge of Agile/Scrum methodologies with hands-on experience as a Product Owner Proven track record of successfully delivering complex software products from conception to launch Experience writing user stories, managing backlogs, and working with development teams Understanding of FCA regulations and compliance requirements affecting wealth management platforms Excellent stakeholder management skills with the ability to balance competing priorities Strong analytical skills with experience using data to drive product decisions Experience with product management tools (Jira, Confluence, ProductBoard, or similar) Excellent communication and presentation skills for both technical and business audiencesPreferred skills and experience Deep understanding of UK wealth management business processes, including portfolio management, client onboarding, reporting, and regulatory requirements Knowledge of financial markets, investment products, and portfolio construction principles Familiarity with API design and integration patterns in financial services Experience with user research methodologies and customer journey mapping Understanding of modern web technologies and their application in financial services Previous experience in client-facing roles or consulting within financial services Professional qualifications such as CFA, IMC, or relevant financial services certifications Experience with regulatory change management and implementationTechnical Understanding While not a hands-on technical role, the successful candidate should have: Basic understanding of RESTful APIs and system integration concepts Familiarity with modern development practices and CI/CD pipelines Knowledge of cloud platforms and security considerations in financial services Understanding of data management and reporting requirements in wealth managementEducation & Qualifications Bachelor's degree in Business, Finance, Computer Science, or related field Relevant product management certifications (CSPO, PSPO, or similar) Financial services qualifications (preferred but not essential)Key Success Metrics Product delivery velocity and quality Stakeholder satisfaction scores User adoption and engagement metrics Compliance with regulatory requirements and project timelines Client retention and satisfaction with product features Why You Will Love It Here! Flexibility : Hybrid Work Model Your Future: Professional Development Reimbursement, including access to SS&C University Work/Life Balance: Competitive holiday scheme Your Wellbeing: Competitive benefits designed to support the well-being of our staff Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity Training: Hands-On, Team-Customised throughout your career We encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense. Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.
About Wahed About Wahed: The global financial system wasn't built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. At Wahed, we're changing that. We are a global fintech company on a mission to build a new financial system-one that is ethical, accessible, and entirely interest free. From our offices across the globe, our team is building products that were once deemed impossible. If you're driven to solve complex problems and believe finance should empower, not exclude, join us in building a more equitable financial future. The Opportunity Wahed is embarking on its most ambitious venture yet: launching a full-service, ethical digital banking and neobank offering for our customers in the US and the UK. This is a ground floor opportunity to architect the operational engine that will power this new chapter of our growth. As the Head of Banking Operations, you will be the foundational leader responsible for building, scaling, and leading a world class, multi jurisdictional banking operations function from scratch. Operating within a strategic Banking as a Service (BaaS) partnership model, you will be the principal architect of the controls, processes, and partner governance frameworks required for a resilient, compliant, and hyper efficient operational ecosystem. You will be entrusted with establishing the operational bedrock upon which our neobank will be built, ensuring every payment is seamless, every risk is managed, and every customer is protected, all while upholding the strictest standards of Shariah compliance. Reporting to the CEO, your work will be critical to the successful launch and scalable growth of this new business line. Job Description Strategic Leadership & Function Building: Design the organizational structure, hire, and lead a high performing team of operations professionals. Establish the vision, strategic roadmap, and key performance indicators (KPIs) for the entire banking operations function. BaaS & Sponsor Bank Governance: Serve as the primary operational owner for our BaaS provider and sponsor bank relationships in the US and UK. Lead vendor oversight, performance management, and ensure strict adherence to contractual SLAs and regulatory expectations for third party risk management. Payments, Treasury & Financial Control Architecture: Architect and govern the end to end operational processes for all payment rails, including ACH, Wires, and FedNow in the US, and Faster Payments and CHAPS in the UK. Oversee daily liquidity management, partner managed reconciliations, and the implementation of robust financial controls. End to End Customer Operations Governance: Build and oversee the operational frameworks for the entire customer lifecycle, including partner managed KYC/AML processes, onboarding, account maintenance, and dispute/complaint handling in compliance with US (Reg E/Z) and UK (Consumer Duty) regulations. Financial Crime & Risk Framework: Own the design and governance of Wahed's financial crime prevention framework. This includes overseeing the effectiveness of our partners' AML transaction monitoring, sanctions screening programs (OFAC/OFSI), fraud detection rules, and suspicious activity reporting (SAR) processes. Shariah & Regulatory Compliance: Act as the operational champion for compliance. Ensure all banking processes, product structures, and partner activities adhere to both jurisdictional regulations and the principles of our Shariah governance framework, guaranteeing an interest free and ethically sound offering. Operational Readiness & Scaling: Develop and implement a scalable operational readiness framework to support the launch of new products and features. Ensure that all new initiatives have robust operational playbooks, SOPs, and controls in place before rollout. Job Specification 7 10 years of progressive leadership experience in banking operations within a fintech, neobank, or regulated financial institution. Direct, hands on experience building and managing operations within a Banking as a Service (BaaS) or managed services partnership model is essential. Deep domain expertise across multiple core banking functions: US & UK payment systems (ACH, Wires, FedNow, FPS, CHAPS), card operations (issuing, processing, disputes), and treasury/reconciliation. Proven track record of designing, implementing, and governing a comprehensive financial crime compliance program (BSA/AML, Sanctions, Fraud). Expert level knowledge of the US and UK regulatory landscapes, including the Bank Secrecy Act, Regulation E, Regulation Z, and the UK's Consumer Duty and APP Scam Reimbursement rules. Demonstrated success in building, leading, and scaling high performing operations teams from an early stage. Skills & Attributes You have an entrepreneurial mindset and are eager to take ownership, build processes from scratch, and drive projects to completion in a fast paced environment. You are a structured problem solver, capable of breaking down complex, cross jurisdictional issues into manageable components and developing logical, data driven solutions. You are an excellent communicator and influencer, able to articulate complex operational concepts and build strong relationships with executive leadership, sponsor banks, and regulatory stakeholders. You are deeply aligned with Wahed's mission to build an inclusive, ethical, and interest free financial ecosystem for everyone. Why Wahed? Foundational Impact: This is a rare opportunity to be the architect of a global neobank's operational foundation. The systems, teams, and culture you build will be the bedrock of our success for years to come. Executive Visibility & Strategic Influence: You will work directly with senior leadership across the company, shaping the strategic decisions that will drive the growth and success of this critical new venture. Global Mission, Unified Team: Join a diverse, passionate, and mission driven team from across the globe, all dedicated to making finance more accessible and equitable. Your work will be a critical part of a movement with a worldwide impact.
Dec 10, 2025
Full time
About Wahed About Wahed: The global financial system wasn't built for everyone. For millions of people, its reliance on interest (riba) creates a barrier to managing money and building wealth without compromising their values. At Wahed, we're changing that. We are a global fintech company on a mission to build a new financial system-one that is ethical, accessible, and entirely interest free. From our offices across the globe, our team is building products that were once deemed impossible. If you're driven to solve complex problems and believe finance should empower, not exclude, join us in building a more equitable financial future. The Opportunity Wahed is embarking on its most ambitious venture yet: launching a full-service, ethical digital banking and neobank offering for our customers in the US and the UK. This is a ground floor opportunity to architect the operational engine that will power this new chapter of our growth. As the Head of Banking Operations, you will be the foundational leader responsible for building, scaling, and leading a world class, multi jurisdictional banking operations function from scratch. Operating within a strategic Banking as a Service (BaaS) partnership model, you will be the principal architect of the controls, processes, and partner governance frameworks required for a resilient, compliant, and hyper efficient operational ecosystem. You will be entrusted with establishing the operational bedrock upon which our neobank will be built, ensuring every payment is seamless, every risk is managed, and every customer is protected, all while upholding the strictest standards of Shariah compliance. Reporting to the CEO, your work will be critical to the successful launch and scalable growth of this new business line. Job Description Strategic Leadership & Function Building: Design the organizational structure, hire, and lead a high performing team of operations professionals. Establish the vision, strategic roadmap, and key performance indicators (KPIs) for the entire banking operations function. BaaS & Sponsor Bank Governance: Serve as the primary operational owner for our BaaS provider and sponsor bank relationships in the US and UK. Lead vendor oversight, performance management, and ensure strict adherence to contractual SLAs and regulatory expectations for third party risk management. Payments, Treasury & Financial Control Architecture: Architect and govern the end to end operational processes for all payment rails, including ACH, Wires, and FedNow in the US, and Faster Payments and CHAPS in the UK. Oversee daily liquidity management, partner managed reconciliations, and the implementation of robust financial controls. End to End Customer Operations Governance: Build and oversee the operational frameworks for the entire customer lifecycle, including partner managed KYC/AML processes, onboarding, account maintenance, and dispute/complaint handling in compliance with US (Reg E/Z) and UK (Consumer Duty) regulations. Financial Crime & Risk Framework: Own the design and governance of Wahed's financial crime prevention framework. This includes overseeing the effectiveness of our partners' AML transaction monitoring, sanctions screening programs (OFAC/OFSI), fraud detection rules, and suspicious activity reporting (SAR) processes. Shariah & Regulatory Compliance: Act as the operational champion for compliance. Ensure all banking processes, product structures, and partner activities adhere to both jurisdictional regulations and the principles of our Shariah governance framework, guaranteeing an interest free and ethically sound offering. Operational Readiness & Scaling: Develop and implement a scalable operational readiness framework to support the launch of new products and features. Ensure that all new initiatives have robust operational playbooks, SOPs, and controls in place before rollout. Job Specification 7 10 years of progressive leadership experience in banking operations within a fintech, neobank, or regulated financial institution. Direct, hands on experience building and managing operations within a Banking as a Service (BaaS) or managed services partnership model is essential. Deep domain expertise across multiple core banking functions: US & UK payment systems (ACH, Wires, FedNow, FPS, CHAPS), card operations (issuing, processing, disputes), and treasury/reconciliation. Proven track record of designing, implementing, and governing a comprehensive financial crime compliance program (BSA/AML, Sanctions, Fraud). Expert level knowledge of the US and UK regulatory landscapes, including the Bank Secrecy Act, Regulation E, Regulation Z, and the UK's Consumer Duty and APP Scam Reimbursement rules. Demonstrated success in building, leading, and scaling high performing operations teams from an early stage. Skills & Attributes You have an entrepreneurial mindset and are eager to take ownership, build processes from scratch, and drive projects to completion in a fast paced environment. You are a structured problem solver, capable of breaking down complex, cross jurisdictional issues into manageable components and developing logical, data driven solutions. You are an excellent communicator and influencer, able to articulate complex operational concepts and build strong relationships with executive leadership, sponsor banks, and regulatory stakeholders. You are deeply aligned with Wahed's mission to build an inclusive, ethical, and interest free financial ecosystem for everyone. Why Wahed? Foundational Impact: This is a rare opportunity to be the architect of a global neobank's operational foundation. The systems, teams, and culture you build will be the bedrock of our success for years to come. Executive Visibility & Strategic Influence: You will work directly with senior leadership across the company, shaping the strategic decisions that will drive the growth and success of this critical new venture. Global Mission, Unified Team: Join a diverse, passionate, and mission driven team from across the globe, all dedicated to making finance more accessible and equitable. Your work will be a critical part of a movement with a worldwide impact.
Associate Director, Core Banking Transformation Lead, Operations Industry & Domain Solutions, Technology & Transformation Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 15-Aug-2025 20105 Connect to your Industry The banking industry has been revolutionised by digital challenger banks and a vast FinTech landscape. Digital Banking Solutions is a Deloitte Operations Industry & Domain Solutions team who adopts a technology focused approach in delivering business benefit to our clients. Our banking clients engage us to solve their most complex problems, help shape technology strategies and most importantly, to deliver those strategies through modern technology solutions. As part of this team, you'll work alongside a team of Banking specialists from across retail & commercial banking, where you will take an active role in shaping and architecting transformational solutions for our clients. You'll be working with likeminded Subject-Matter Experts and be a pivotal part of our growing solution architecture capability. Our clients range from the largest, most important Banks and Financial Institutions from across the UK, Europe, and the Middle East, to the modern digital challenger banks and the FinTech companies that help them grow. With our global alliances with key technology partners, you will help us strive to deliver modern, innovation and cutting-edge technology to our clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Associate Director, you will play a pivotal role in shaping and delivering core banking transformation projects for our clients. Your responsibilities will vary depending on the client and project phase, but will consistently involve: Leading the design and implementation of modular and composable core banking solutions: This includes understanding the client's current state, defining future state architecture, and identifying the optimal components for deployment. Deep understanding of modular architecture principles and their application in core banking ecosystem is crucial. Advising senior stakeholders throughout the assessment, selection and implementation of next-generation core banking platforms based on client need and in-depth understanding of the core banking vendor landscape: experience with platforms such as 10x, Thought Machine, Mambu & Starling engine is essential. Managing requirements gathering and solution design: You will work closely with product owners, solution architects, development teams, and programme managers, leveraging agile methodologies throughout the software delivery lifecycle. This includes backlog definition, story mapping, writing user stories and developing design documents. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the core banking ecosystem, ranging from specialized cores to Banking-as-Service solutions. Understanding of core banking modules, including knowledge of front, middle, and/or back-office capabilities and key trends impacting these capabilities in the market. Acting as point of contact for key Core Banking partners, managing relationships with them and ensuring their capabilities meet the need of our clients. Overseeing programme management efforts and coordinating multiple interconnected workstreams to ensure alignment and successful delivery of core banking solutions. Collaborating with engineering and platform teams on tasks such as setting up environments, configuration and supporting technical and product aspects of various core implementations. Driving data-driven decisions and process optimisation: You will leverage data analysis to inform design choices and ensure efficient processes. Mentoring and coaching team members: You will contribute to the development of our business analysis capability by guiding and supporting less experienced colleagues. Building and maintaining strong client relationships: You will collaborate effectively with stakeholders across IT, operations, and risk. Leading business development: you will lead pre-sales activities, bid preparation, requests for proposal and client presentations. Connect to your skills and professional experience You are an enthusiastic, passionate, independent thinker. These attributes will help you work with your teams to drive change and real impact in the banking industry, demonstrating your excellent communication and presentation skills. You are technically minded and enjoy solving complex problems. You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions. You are on the pulse of the banking industry. You are up to date on the latest banking trends and technology. You know the problems our clients face and the solutions available to resolve them. The essentials: We are recruiting candidates with the following experience: Experience of working with Next Gen Core Banking Solutions (specifically 10x, Thought Machine, Mambu, Starling Engine). Excellent stakeholder management and communication skills with the ability to engage and influence senior stakeholders and a broad range of individuals and teams across various disciplines. Experience in advising clients throughout the selection and shortlisting process of core banking solutions based on their need and deep understanding of the market landscape. Experience of core system modernisation (in particular within Banking but broader FS would be helpful) with a track record of high performance and success in your role delivering change and transformation for your end client. Experience in leading business development such as leading bids, requests for proposals, and client presentations. Experience of complex systems integration programmes preferably with FS example of this could include new core integration into existing legacy architecture and required migration activities. End user focused requirements definition/technical design experience in a banking or other highly regulated environment, leveraging agile ways of working from backlog definition, story mapping and writing epics/user stories to support the software delivery lifecycle. Experience in working with technical stakeholders to create and shape technical solution designs leveraging latest thinking on architectural approaches, e.g. modular architecture. Working closely and collaborating with internal and client stakeholders to understand and articulate challenges to implement overall vision. The Desirables: Experience or understanding of banking products, processes, and technologies in areas such as: Commercial and/or Retail banking including but not limited to; products such as payments, mortgages, lending, trade and supply chain finance, cash management and liquidity. Digital channels including but not limited to; mobile, web and Relationship Manager focused channels. Digital platforms and technologies including but not limited to; cloud, API/Microservices, data and analytics. Experience of successfully managing small teams, leading technology implementations within the banking sector and building and maintaining relationships with external stakeholders. Experienced of guiding and coaching junior talent through challenging situations and providing honest and constructive development points. Working with engineering and test teams to help translate and communicate technical designs during implementation to help deliver solutions to end users. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the banking ecosystem, ranging from FinTechs to established global technology providers. Proficiency with data modelling and working with UML diagrams to support design activities. Strong proficiency in key day to day applications such as Microsoft Office, Jira and Confluence. Recognised certification(s) in one of the modular core solutions such as Mambu, 10X and TM. Preferably you will also have: Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others. Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML, JSON. At Deloitte we champion individuality, and we understand that our differences are what keep us strong, successful, and diverse . click apply for full job details
Dec 10, 2025
Full time
Associate Director, Core Banking Transformation Lead, Operations Industry & Domain Solutions, Technology & Transformation Basic information Location Bristol, Edinburgh, Glasgow, London, Manchester Business Line Job Type Permanent / FTC Date published 15-Aug-2025 20105 Connect to your Industry The banking industry has been revolutionised by digital challenger banks and a vast FinTech landscape. Digital Banking Solutions is a Deloitte Operations Industry & Domain Solutions team who adopts a technology focused approach in delivering business benefit to our clients. Our banking clients engage us to solve their most complex problems, help shape technology strategies and most importantly, to deliver those strategies through modern technology solutions. As part of this team, you'll work alongside a team of Banking specialists from across retail & commercial banking, where you will take an active role in shaping and architecting transformational solutions for our clients. You'll be working with likeminded Subject-Matter Experts and be a pivotal part of our growing solution architecture capability. Our clients range from the largest, most important Banks and Financial Institutions from across the UK, Europe, and the Middle East, to the modern digital challenger banks and the FinTech companies that help them grow. With our global alliances with key technology partners, you will help us strive to deliver modern, innovation and cutting-edge technology to our clients. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity As an Associate Director, you will play a pivotal role in shaping and delivering core banking transformation projects for our clients. Your responsibilities will vary depending on the client and project phase, but will consistently involve: Leading the design and implementation of modular and composable core banking solutions: This includes understanding the client's current state, defining future state architecture, and identifying the optimal components for deployment. Deep understanding of modular architecture principles and their application in core banking ecosystem is crucial. Advising senior stakeholders throughout the assessment, selection and implementation of next-generation core banking platforms based on client need and in-depth understanding of the core banking vendor landscape: experience with platforms such as 10x, Thought Machine, Mambu & Starling engine is essential. Managing requirements gathering and solution design: You will work closely with product owners, solution architects, development teams, and programme managers, leveraging agile methodologies throughout the software delivery lifecycle. This includes backlog definition, story mapping, writing user stories and developing design documents. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the core banking ecosystem, ranging from specialized cores to Banking-as-Service solutions. Understanding of core banking modules, including knowledge of front, middle, and/or back-office capabilities and key trends impacting these capabilities in the market. Acting as point of contact for key Core Banking partners, managing relationships with them and ensuring their capabilities meet the need of our clients. Overseeing programme management efforts and coordinating multiple interconnected workstreams to ensure alignment and successful delivery of core banking solutions. Collaborating with engineering and platform teams on tasks such as setting up environments, configuration and supporting technical and product aspects of various core implementations. Driving data-driven decisions and process optimisation: You will leverage data analysis to inform design choices and ensure efficient processes. Mentoring and coaching team members: You will contribute to the development of our business analysis capability by guiding and supporting less experienced colleagues. Building and maintaining strong client relationships: You will collaborate effectively with stakeholders across IT, operations, and risk. Leading business development: you will lead pre-sales activities, bid preparation, requests for proposal and client presentations. Connect to your skills and professional experience You are an enthusiastic, passionate, independent thinker. These attributes will help you work with your teams to drive change and real impact in the banking industry, demonstrating your excellent communication and presentation skills. You are technically minded and enjoy solving complex problems. You enjoy challenging yourself with new problems and bring a technical mindset and skillset to reaching into the detail of complex problems to identify and deliver technical solutions. You are on the pulse of the banking industry. You are up to date on the latest banking trends and technology. You know the problems our clients face and the solutions available to resolve them. The essentials: We are recruiting candidates with the following experience: Experience of working with Next Gen Core Banking Solutions (specifically 10x, Thought Machine, Mambu, Starling Engine). Excellent stakeholder management and communication skills with the ability to engage and influence senior stakeholders and a broad range of individuals and teams across various disciplines. Experience in advising clients throughout the selection and shortlisting process of core banking solutions based on their need and deep understanding of the market landscape. Experience of core system modernisation (in particular within Banking but broader FS would be helpful) with a track record of high performance and success in your role delivering change and transformation for your end client. Experience in leading business development such as leading bids, requests for proposals, and client presentations. Experience of complex systems integration programmes preferably with FS example of this could include new core integration into existing legacy architecture and required migration activities. End user focused requirements definition/technical design experience in a banking or other highly regulated environment, leveraging agile ways of working from backlog definition, story mapping and writing epics/user stories to support the software delivery lifecycle. Experience in working with technical stakeholders to create and shape technical solution designs leveraging latest thinking on architectural approaches, e.g. modular architecture. Working closely and collaborating with internal and client stakeholders to understand and articulate challenges to implement overall vision. The Desirables: Experience or understanding of banking products, processes, and technologies in areas such as: Commercial and/or Retail banking including but not limited to; products such as payments, mortgages, lending, trade and supply chain finance, cash management and liquidity. Digital channels including but not limited to; mobile, web and Relationship Manager focused channels. Digital platforms and technologies including but not limited to; cloud, API/Microservices, data and analytics. Experience of successfully managing small teams, leading technology implementations within the banking sector and building and maintaining relationships with external stakeholders. Experienced of guiding and coaching junior talent through challenging situations and providing honest and constructive development points. Working with engineering and test teams to help translate and communicate technical designs during implementation to help deliver solutions to end users. Appreciation of emerging technology and trends in banking with an understanding and knowledge of different players in the banking ecosystem, ranging from FinTechs to established global technology providers. Proficiency with data modelling and working with UML diagrams to support design activities. Strong proficiency in key day to day applications such as Microsoft Office, Jira and Confluence. Recognised certification(s) in one of the modular core solutions such as Mambu, 10X and TM. Preferably you will also have: Industry certifications such as Scrum Master, Product Owner, BCS, ITIL, TOGAF, and Cloud certifications such as AWS/GCP/Azure among others. Proficiency or experience with a software development language e.g. Java, Python, SQL, HTML, JSON. At Deloitte we champion individuality, and we understand that our differences are what keep us strong, successful, and diverse . click apply for full job details
Senior Buyer - SDA UK Retailer up to 90k Basic Hybrid A well-established multi-channel retailer is seeking a Senior Buyer to play a key role in shaping future product ranges across SDA. This is an opportunity for an ambitious individual who thrives on spotting trends, building commercial ranges, and driving category growth. The Role of Senior Buyer will: Develop and deliver product strategies that maximise sales and profit. Identify and source bestselling ranges, responding quickly to changing consumer trends. Negotiate with suppliers to secure the best terms and drive margin improvement. Oversee range planning, stock management, and promotional activity. Collaborate with marketing and merchandising teams to support seasonal launches and campaigns. Use data and insight, including social and digital trends, to inform product decisions. Lead, coach, and inspire a small team to deliver outstanding results. The ideal Senior Buyer will bring: Demonstrable success in a buying role at senior level within retail. Strong commercial acumen with the ability to balance creativity with data-driven decision making. Proven negotiation skills and experience managing supplier relationships. Knowledge of the full product lifecycle, including seasonal planning. Confidence working across multi-channel retail, with an eye for innovation. Experience leading or mentoring a team. Why Join? This is a chance to step into a visible, high-impact Senior Buyer role where your decisions will directly influence customer experience and commercial performance. You'll be part of a collaborative retail business with ambitious growth plans and the resources to bring them to life. If you're an experienced Senior Buyer ready to take ownership of a category and make a lasting impact, we'd love to hear from you. Apply today to find out more. BBBH34267
Dec 10, 2025
Full time
Senior Buyer - SDA UK Retailer up to 90k Basic Hybrid A well-established multi-channel retailer is seeking a Senior Buyer to play a key role in shaping future product ranges across SDA. This is an opportunity for an ambitious individual who thrives on spotting trends, building commercial ranges, and driving category growth. The Role of Senior Buyer will: Develop and deliver product strategies that maximise sales and profit. Identify and source bestselling ranges, responding quickly to changing consumer trends. Negotiate with suppliers to secure the best terms and drive margin improvement. Oversee range planning, stock management, and promotional activity. Collaborate with marketing and merchandising teams to support seasonal launches and campaigns. Use data and insight, including social and digital trends, to inform product decisions. Lead, coach, and inspire a small team to deliver outstanding results. The ideal Senior Buyer will bring: Demonstrable success in a buying role at senior level within retail. Strong commercial acumen with the ability to balance creativity with data-driven decision making. Proven negotiation skills and experience managing supplier relationships. Knowledge of the full product lifecycle, including seasonal planning. Confidence working across multi-channel retail, with an eye for innovation. Experience leading or mentoring a team. Why Join? This is a chance to step into a visible, high-impact Senior Buyer role where your decisions will directly influence customer experience and commercial performance. You'll be part of a collaborative retail business with ambitious growth plans and the resources to bring them to life. If you're an experienced Senior Buyer ready to take ownership of a category and make a lasting impact, we'd love to hear from you. Apply today to find out more. BBBH34267
My Cardiff client is a fast-growing business dedicated to delivering exceptional products and outstanding customer experiences. As they continue to expand their digital presence, they are looking for an experienced Ecommerce Manager to take ownership of online sales channels and accelerate growth. The Role As the Ecommerce Manager, you will be responsible for driving online revenue, optimising the customer journey, and managing daily ecommerce operations. You'll work closely with Marketing, Product, and Operations teams to ensure their digital strategy supports big-picture business goals. Key Responsibilities: Develop and execute the ecommerce strategy across all digital platforms Manage the day-to-day operation of the online store, ensuring exceptional site performance and usability Own the product catalogue, promotions, and merchandising strategy Optimise conversion rates, AOV, and customer lifetime value Analyse data and performance metrics to make informed decisions and identify growth opportunities Coordinate with internal teams on stock levels, logistics, and customer service alignment Lead A/B testing, CRO initiatives, and UX improvements Monitor industry trends and competitor activity Manage relationships with external agencies, developers, and digital partners About You They are looking for a commercially minded digital expert who knows how to turn insight into action and strategy into results. You will have: Proven experience in ecommerce management (Shopify, Magento, WooCommerce or similar) Strong understanding of online customer behaviour and digital marketing channels Excellent analytical skills and proficiency with analytics tools (e.g., GA4, Data Studio) Experience with CRO, UX optimisation, and onsite merchandising Strong project management skills with the ability to multitask in a fast-paced environment A data-driven mindset and passion for continuous improvement Excellent communication and stakeholder management skills What We Offer Opportunity to shape the digital growth of a thriving brand A supportive, collaborative team environment Additional perks: hybrid working, staff discounts, Pension etc.
Dec 10, 2025
Full time
My Cardiff client is a fast-growing business dedicated to delivering exceptional products and outstanding customer experiences. As they continue to expand their digital presence, they are looking for an experienced Ecommerce Manager to take ownership of online sales channels and accelerate growth. The Role As the Ecommerce Manager, you will be responsible for driving online revenue, optimising the customer journey, and managing daily ecommerce operations. You'll work closely with Marketing, Product, and Operations teams to ensure their digital strategy supports big-picture business goals. Key Responsibilities: Develop and execute the ecommerce strategy across all digital platforms Manage the day-to-day operation of the online store, ensuring exceptional site performance and usability Own the product catalogue, promotions, and merchandising strategy Optimise conversion rates, AOV, and customer lifetime value Analyse data and performance metrics to make informed decisions and identify growth opportunities Coordinate with internal teams on stock levels, logistics, and customer service alignment Lead A/B testing, CRO initiatives, and UX improvements Monitor industry trends and competitor activity Manage relationships with external agencies, developers, and digital partners About You They are looking for a commercially minded digital expert who knows how to turn insight into action and strategy into results. You will have: Proven experience in ecommerce management (Shopify, Magento, WooCommerce or similar) Strong understanding of online customer behaviour and digital marketing channels Excellent analytical skills and proficiency with analytics tools (e.g., GA4, Data Studio) Experience with CRO, UX optimisation, and onsite merchandising Strong project management skills with the ability to multitask in a fast-paced environment A data-driven mindset and passion for continuous improvement Excellent communication and stakeholder management skills What We Offer Opportunity to shape the digital growth of a thriving brand A supportive, collaborative team environment Additional perks: hybrid working, staff discounts, Pension etc.
Fresenius Medical Care
Sutton-in-ashfield, Nottinghamshire
Senior Buyer - Global Healthcare Procurement At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision "Creating a future worth living. For patients. Worldwide. Every day." we work with purpose and compassion, supported by a global team of over 125,000 employees. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. Our values guide how we work: We Care for our patients, each other, and our communities We Connect across teams and borders to deliver excellence together We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation Our Procurement team plays a pivotal role in ensuring the reliable, cost-effective, and sustainable supply of products and services that enable life-saving patient care. Operating as part of Fresenius Medical Care's regional procurement organization, we partner closely with business, manufacturing, and supply chain teams across the UK, Ireland, and EMEA. We focus on driving strategic sourcing excellence, supplier innovation, and operational efficiency to support Fresenius Medical Care's mission. Working within a collaborative and international environment, our team is empowered to challenge, improve, and deliver lasting value to patients, stakeholders, and the business. Are you a seasoned procurement professional with a decade of experience looking to step into a senior role within a global healthcare organisation? At Fresenius Medical Care, we are dedicated to improving the quality of life for patients worldwide. To support this mission, we are seeking a Senior Buyer who will lead strategic procurement initiatives, optimise supplier relationships, and deliver measurable value across our operations. As a Senior Buyer, your role will focus on Your Responsibilities: Develop and execute category strategies aligned with global and regional business objectives. Act as a trusted advisor to stakeholders, ensuring procurement supports organisational goals. Lead supplier selection, due diligence, and high-value contract negotiations. Manage complex sourcing projects and champion digital procurement tools. Mentor and guide junior team members to ensure best practices. Perform detailed cost analysis, modelling, and total cost of ownership (TCO) assessments. Maintain accurate documentation of sourcing activities, contracts, and pricing data. Drive risk management, compliance, and ethical procurement standards. Your Profile: Experience: Minimum 10 years in procurement, ideally within healthcare or an international environment. Education: Degree Economics, Business Administration, Supply Chain Management, Procurement (Master's preferred) or equivalent experience. MCIPS membership highly desirable. Proven expertise in strategic sourcing, supplier negotiations, and stakeholder engagement. Strong financial and business acumen with the ability to turn data into actionable strategies. Fluent in English; proficiency in MS Office and experience with SAP, Ariba, or other eSourcing tools is advantageous. Our Offer for you: There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey. Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world Individual opportunities for self-determined career planning and professional development A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one A large number of committed people with a wide range of skills, talents and experience The benefits of a successful global corporation with the collegial culture of a medium-sized company Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression. We offer a competitive salary alongside a wealth of other fantastic benefits listed below: Company Pension Scheme Life Assurance 33 Days Holiday (inclusive of 8 days bank holiday) increasing with service Annual leave purchase scheme (with 12 months service) Health Shield - Company paid health cash plan Long Service Vouchers Cycle to Work Scheme bhsf RISE - our Health and Wellbeing hub 24/7 access to GP's and Counsellors Blue Light card - providing thousands of amazing discounts online and on the high street
Dec 10, 2025
Full time
Senior Buyer - Global Healthcare Procurement At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision "Creating a future worth living. For patients. Worldwide. Every day." we work with purpose and compassion, supported by a global team of over 125,000 employees. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. Our values guide how we work: We Care for our patients, each other, and our communities We Connect across teams and borders to deliver excellence together We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation Our Procurement team plays a pivotal role in ensuring the reliable, cost-effective, and sustainable supply of products and services that enable life-saving patient care. Operating as part of Fresenius Medical Care's regional procurement organization, we partner closely with business, manufacturing, and supply chain teams across the UK, Ireland, and EMEA. We focus on driving strategic sourcing excellence, supplier innovation, and operational efficiency to support Fresenius Medical Care's mission. Working within a collaborative and international environment, our team is empowered to challenge, improve, and deliver lasting value to patients, stakeholders, and the business. Are you a seasoned procurement professional with a decade of experience looking to step into a senior role within a global healthcare organisation? At Fresenius Medical Care, we are dedicated to improving the quality of life for patients worldwide. To support this mission, we are seeking a Senior Buyer who will lead strategic procurement initiatives, optimise supplier relationships, and deliver measurable value across our operations. As a Senior Buyer, your role will focus on Your Responsibilities: Develop and execute category strategies aligned with global and regional business objectives. Act as a trusted advisor to stakeholders, ensuring procurement supports organisational goals. Lead supplier selection, due diligence, and high-value contract negotiations. Manage complex sourcing projects and champion digital procurement tools. Mentor and guide junior team members to ensure best practices. Perform detailed cost analysis, modelling, and total cost of ownership (TCO) assessments. Maintain accurate documentation of sourcing activities, contracts, and pricing data. Drive risk management, compliance, and ethical procurement standards. Your Profile: Experience: Minimum 10 years in procurement, ideally within healthcare or an international environment. Education: Degree Economics, Business Administration, Supply Chain Management, Procurement (Master's preferred) or equivalent experience. MCIPS membership highly desirable. Proven expertise in strategic sourcing, supplier negotiations, and stakeholder engagement. Strong financial and business acumen with the ability to turn data into actionable strategies. Fluent in English; proficiency in MS Office and experience with SAP, Ariba, or other eSourcing tools is advantageous. Our Offer for you: There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey. Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world Individual opportunities for self-determined career planning and professional development A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one A large number of committed people with a wide range of skills, talents and experience The benefits of a successful global corporation with the collegial culture of a medium-sized company Here at Fresenius Medical Care, we value the contribution of our people and ensure that we offer industry-leading rewards and progression. We offer a competitive salary alongside a wealth of other fantastic benefits listed below: Company Pension Scheme Life Assurance 33 Days Holiday (inclusive of 8 days bank holiday) increasing with service Annual leave purchase scheme (with 12 months service) Health Shield - Company paid health cash plan Long Service Vouchers Cycle to Work Scheme bhsf RISE - our Health and Wellbeing hub 24/7 access to GP's and Counsellors Blue Light card - providing thousands of amazing discounts online and on the high street
About the team We are recruiting for a brand new role, Product Owner - Data and Lending to shape how OSB Group uses data to enhance customer journeys, inform decision-making, and drive business performance. As part of the Group's transformation, we're launching a new mortgages platform and Cloud-based data infrastructure, a key milestone in our ambition to deliver smarter, faster, and more customer-centric lending experiences. This role will champion the end-to-end ownership of mortgage data, from capture through to usage, ensuring we leverage insight and automation to optimise customer journeys and strengthen our data foundation for future growth. You'll work closely with the Senior Product Owner and work collaboratively with key functions across the Bank including Credit Risk, Treasury, Regulatory Reporting, Finance, and Modelling to ensure data access, lineage, and quality meet evolving business needs. The role can be based from our Wolverhampton, Chatham or London office and will require occasional travel between all OSB Group locations. What you will be doing? As Product Owner - Data and Lending, you'll lead the strategic ownership of mortgages data within our new digital ecosystem, connecting front, middle, and back-office systems to enable accurate, timely, and actionable data insights. As an experienced data and mortgages professional you will bridge technology, product, and business teams to unlock the full value of our data assets. Your responsibilities will include: Acting as the lead and champion for utilising data to analyse and optimise customer and broker journeys. Owning and prioritising the data and reporting backlog to support new product and feature launches on the mortgages platform. Leading the Bank's transition to self-service analytics, enabling users to access and use data effectively through modern tools and the new Cloud data platform Mapping and documenting mortgages data flows end-to-end, from origination (Salesforce/nCino) through integrations with property risk, credit risk, valuations, and Core Banking systems. Developing and maintaining data dictionaries and standards, driving consistency and clarity in data capture and usage. Managing data change processes, ensuring all updates are assessed for end-to-end lineage and impact. Acting as a key point of contact for data-related production incidents, ensuring swift resolution and continuous improvement. What's in it for you? Base salary between £75,000 - £95,000 dependant upon experience Enhanced family-focused benefits Annual bonus opportunity up to 25% 28 days annual leave + bank holidays Please use this link to see the fantastic benefits available at OSB: About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Strong understanding and experience of mortgages originations data, processes, and how data flows across the lending lifecycle within a Banking organisation Experience supporting data needs across both originations (property risk, valuations, credit risk) and on-book loans (finance, treasury, regulatory reporting). Proven ability to analyse, map, and interpret data from source systems to processed, end-user views. Hands-on experience with data extraction and query tools (SQL) and comfort working with data platforms and integrations. Familiarity with data governance frameworks, data security, and cloud data architectures. Exposure to modern data technologies such as Databricks, Kafka, and data lakes. Experience managing data backlogs and product roadmaps within an Agile delivery environment. Strong communication and stakeholder management skills, with the ability to explain complex data concepts clearly to both technical and non-technical audiences. Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Dec 10, 2025
Full time
About the team We are recruiting for a brand new role, Product Owner - Data and Lending to shape how OSB Group uses data to enhance customer journeys, inform decision-making, and drive business performance. As part of the Group's transformation, we're launching a new mortgages platform and Cloud-based data infrastructure, a key milestone in our ambition to deliver smarter, faster, and more customer-centric lending experiences. This role will champion the end-to-end ownership of mortgage data, from capture through to usage, ensuring we leverage insight and automation to optimise customer journeys and strengthen our data foundation for future growth. You'll work closely with the Senior Product Owner and work collaboratively with key functions across the Bank including Credit Risk, Treasury, Regulatory Reporting, Finance, and Modelling to ensure data access, lineage, and quality meet evolving business needs. The role can be based from our Wolverhampton, Chatham or London office and will require occasional travel between all OSB Group locations. What you will be doing? As Product Owner - Data and Lending, you'll lead the strategic ownership of mortgages data within our new digital ecosystem, connecting front, middle, and back-office systems to enable accurate, timely, and actionable data insights. As an experienced data and mortgages professional you will bridge technology, product, and business teams to unlock the full value of our data assets. Your responsibilities will include: Acting as the lead and champion for utilising data to analyse and optimise customer and broker journeys. Owning and prioritising the data and reporting backlog to support new product and feature launches on the mortgages platform. Leading the Bank's transition to self-service analytics, enabling users to access and use data effectively through modern tools and the new Cloud data platform Mapping and documenting mortgages data flows end-to-end, from origination (Salesforce/nCino) through integrations with property risk, credit risk, valuations, and Core Banking systems. Developing and maintaining data dictionaries and standards, driving consistency and clarity in data capture and usage. Managing data change processes, ensuring all updates are assessed for end-to-end lineage and impact. Acting as a key point of contact for data-related production incidents, ensuring swift resolution and continuous improvement. What's in it for you? Base salary between £75,000 - £95,000 dependant upon experience Enhanced family-focused benefits Annual bonus opportunity up to 25% 28 days annual leave + bank holidays Please use this link to see the fantastic benefits available at OSB: About us At OSB Group, we understand how much our people bring to our organisation, which is why we try our best to give back too! Our Purpose is to help our customers, colleagues and communities prosper and we are on a transformation journey to become 'the bank of the future'. Our commitment to professional development, flexible working, and employee well-being fosters a dynamic and supportive workplace. Do you have the skills? We are looking for talented individuals who have the experience and knowledge set out below: Strong understanding and experience of mortgages originations data, processes, and how data flows across the lending lifecycle within a Banking organisation Experience supporting data needs across both originations (property risk, valuations, credit risk) and on-book loans (finance, treasury, regulatory reporting). Proven ability to analyse, map, and interpret data from source systems to processed, end-user views. Hands-on experience with data extraction and query tools (SQL) and comfort working with data platforms and integrations. Familiarity with data governance frameworks, data security, and cloud data architectures. Exposure to modern data technologies such as Databricks, Kafka, and data lakes. Experience managing data backlogs and product roadmaps within an Agile delivery environment. Strong communication and stakeholder management skills, with the ability to explain complex data concepts clearly to both technical and non-technical audiences. Next steps If this sounds like you, please apply now! For internal applications please visit the internal careers page to apply. Still on the fence? Hear from our team or explore our process: OSB Careers Shortlisted candidates will go through a personalised recruitment process, that is relevant and conversational - inclusive any individual reasonable support required. We want to bring out the best in you! Diversity, Equity & Inclusion Not sure if you meet the spec? Let us decide. Research tells us that those from marginalised groups feel like they need to meet 100% of the criteria to apply. Here at OSB, we are committed to inclusivity and understand the value different experiences and perspectives can bring, so please don't feel like you need to check every box to apply for a role internally. We champion diversity at all levels, with Board-level Diversity Champions tracking our progress. We are proud to be signed up to the Women in Finance Charter to actively support the growth and development of senior women in our sector and are dedicated to treating all our employees and job applicants equally, opposed to discrimination on any grounds.
Lead Product Manager Runa is pioneering a first-of-its-kind payment rail that enables the seamless, global money movement at scale. Legacy banking and payment infrastructure struggles to support the demands of today's low-volume, high-velocity payouts, leading to inefficiencies in global payouts. Businesses worldwide send over $20 trillion annually in rewards, remittances, and disbursements often incurring costs of up to 50% per transaction and subjecting recipients to lengthy delays. Runa transforms this landscape by providing a new digital payments infrastructure that empowers businesses to send digital money instantly and cost-free to anyone, anywhere. The Runa API empowers thousands of businesses to make payments to 5 billion+ consumers in 190+ countries instantly to cards, wallets, bank accounts and gift cards. Leading companies such as Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase, and Globetopper rely on Runa to facilitate instant, flexible global payouts to tens of millions of consumers. The Role As a Lead Product Manager at Runa, you'll play a key role in shaping the future of our payments platform, leading the design and delivery of next-generation payout and funding products that expand our global capabilities. You'll guide cross-functional teams spanning Product, Engineering, Treasury, and Finance, driving scalable, compliant, and innovative solutions that define the next era of digital payouts. This role blends deep strategic ownership with hands-on delivery. You'll define and execute our multi-rail payouts strategy, mentor other Product Managers, and lead initiatives that enable Runa to serve new markets and use cases. You'll thrive on solving complex, cross-functional problems, building clarity where there's ambiguity, and turning bold ideas into real customer impact. What Excites You Owning the end-to-end strategy and delivery for key payout products, from vision through execution and iteration. Designing solutions that enable instant, global, and cost-efficient payouts across multiple rails and networks. Leading cross-functional collaboration between Product, Treasury, Engineering, and Finance to deliver scalable, compliant infrastructure. Coaching and mentoring other PMs, helping elevate product excellence and strategic thinking across the team. Using data, experimentation, and deep customer insight to inform decision-making and continuous product optimization. Driving initiatives that push Runa closer to its vision of a unified global payout platform. What Excites Us You have deep experience in payments, payout infrastructure, or financial technology, ideally within high-growth or scaling environments. You've successfully led complex, cross-functional product initiatives involving technical, regulatory, and financial considerations. You combine strategic thinking with strong execution, you know when to experiment, when to iterate, and when to scale. You're a natural mentor and collaborator, helping elevate those around you while keeping focus on impact. You communicate clearly and influence effectively across all levels of an organization. You're comfortable with ambiguity, adapt quickly, and bring a pragmatic, problem-solving mindset to everything you do. Even if you do not meet all of the above requirements but still think you would be a good fit for the role we would still encourage you to apply. What's in it for you We have a hybrid structure with the requirement of 2 days a week at our London Office (Shoreditch) £1,000 annual L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 L&D days per year 25 days holiday + public holidays Runa Reset Days - Runa closes on the first Friday of each quarter for a well-deserved, Reset Day ️ Summer Hours - In the month of August, we log off at 3pm on Fridays. ️ Work from anywhere for up to 45 calendar days a year Participation in the Employee Options pool giving you ownership in Runa Private Medical + Dental Health Insurance with Bupa Enhanced parental leave for all new parents, up to 16 weeks full pay We are currently working towards salary transparency however we are not there just yet so our talent team will discuss this during the initial call to ensure that the right expectations are given. The Interview Process ️ Talent Screen - Talent Partner ️ Hiring Manager Interview - Head of Product & Design Task Interview - Product & Engineering Panel Cross-functional - Product & CS Panel Values Interview - Leadership Team Diversity and Inclusion We are committed to providing a hiring and working experience in which all people feel they are equally respected and valued regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Dec 10, 2025
Full time
Lead Product Manager Runa is pioneering a first-of-its-kind payment rail that enables the seamless, global money movement at scale. Legacy banking and payment infrastructure struggles to support the demands of today's low-volume, high-velocity payouts, leading to inefficiencies in global payouts. Businesses worldwide send over $20 trillion annually in rewards, remittances, and disbursements often incurring costs of up to 50% per transaction and subjecting recipients to lengthy delays. Runa transforms this landscape by providing a new digital payments infrastructure that empowers businesses to send digital money instantly and cost-free to anyone, anywhere. The Runa API empowers thousands of businesses to make payments to 5 billion+ consumers in 190+ countries instantly to cards, wallets, bank accounts and gift cards. Leading companies such as Sodexo, TopCashback, Perkbox, Sweatcoin, Coinbase, and Globetopper rely on Runa to facilitate instant, flexible global payouts to tens of millions of consumers. The Role As a Lead Product Manager at Runa, you'll play a key role in shaping the future of our payments platform, leading the design and delivery of next-generation payout and funding products that expand our global capabilities. You'll guide cross-functional teams spanning Product, Engineering, Treasury, and Finance, driving scalable, compliant, and innovative solutions that define the next era of digital payouts. This role blends deep strategic ownership with hands-on delivery. You'll define and execute our multi-rail payouts strategy, mentor other Product Managers, and lead initiatives that enable Runa to serve new markets and use cases. You'll thrive on solving complex, cross-functional problems, building clarity where there's ambiguity, and turning bold ideas into real customer impact. What Excites You Owning the end-to-end strategy and delivery for key payout products, from vision through execution and iteration. Designing solutions that enable instant, global, and cost-efficient payouts across multiple rails and networks. Leading cross-functional collaboration between Product, Treasury, Engineering, and Finance to deliver scalable, compliant infrastructure. Coaching and mentoring other PMs, helping elevate product excellence and strategic thinking across the team. Using data, experimentation, and deep customer insight to inform decision-making and continuous product optimization. Driving initiatives that push Runa closer to its vision of a unified global payout platform. What Excites Us You have deep experience in payments, payout infrastructure, or financial technology, ideally within high-growth or scaling environments. You've successfully led complex, cross-functional product initiatives involving technical, regulatory, and financial considerations. You combine strategic thinking with strong execution, you know when to experiment, when to iterate, and when to scale. You're a natural mentor and collaborator, helping elevate those around you while keeping focus on impact. You communicate clearly and influence effectively across all levels of an organization. You're comfortable with ambiguity, adapt quickly, and bring a pragmatic, problem-solving mindset to everything you do. Even if you do not meet all of the above requirements but still think you would be a good fit for the role we would still encourage you to apply. What's in it for you We have a hybrid structure with the requirement of 2 days a week at our London Office (Shoreditch) £1,000 annual L&D allowance to invest in mastering your craft, including accredited studies. Plus 5 L&D days per year 25 days holiday + public holidays Runa Reset Days - Runa closes on the first Friday of each quarter for a well-deserved, Reset Day ️ Summer Hours - In the month of August, we log off at 3pm on Fridays. ️ Work from anywhere for up to 45 calendar days a year Participation in the Employee Options pool giving you ownership in Runa Private Medical + Dental Health Insurance with Bupa Enhanced parental leave for all new parents, up to 16 weeks full pay We are currently working towards salary transparency however we are not there just yet so our talent team will discuss this during the initial call to ensure that the right expectations are given. The Interview Process ️ Talent Screen - Talent Partner ️ Hiring Manager Interview - Head of Product & Design Task Interview - Product & Engineering Panel Cross-functional - Product & CS Panel Values Interview - Leadership Team Diversity and Inclusion We are committed to providing a hiring and working experience in which all people feel they are equally respected and valued regardless of race, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Overview At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features and efficient back-office processes that have helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Qualifications A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 10, 2025
Full time
Overview At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features and efficient back-office processes that have helped achieve Starling's success. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the Role The Engine Platform is a highly configurable core banking platform, supporting clients globally. This role is focused on development and delivery of our core Platform technical strategy, such as integrations, connections, configurations, and internal tools to facilitate the platform's growth and allow our clients to integrate with their local providers into the platform. As a Technical Platform Owner at Engine, you will collaborate closely with teams across Technology and work with our engineering and product teams to ensure that our technology platform meets the needs of our clients and partner engineers who integrate with it. You will also ensure that the platform aligns with the company's broader technical strategy, long term goals and make integrating with Engine as seamless as possible. At Engine, we spend our time building products that we're really proud of. We focus on the experience, often delivering things with real polish but sometimes making a fast strategic move. We think being good at product requires clear communication, a sense of focus, and to challenge the conventional ways of doing things. We're open-minded when it comes to hiring, we care more about skills and attitude than specific experience or qualifications. Key Responsibilities Work with platform engineering teams to develop and communicate a cohesive product roadmap that delivers high-impact outcomes that improve developer productivity and experience for our clients engineers. Gather feedback and break down problems: Actively listen to teams for pain points and feedback, gather requirements, and break down complex problems into actionable projects across teams. Drive adoption and education: Promote the platform's capabilities by creating clear documentation (with the help of our technical writers), providing training and guidance to our internal teams. Define and Measure Success: Establish and track key technical and business metrics like API latency, developer satisfaction, integration time, and platform adoption rates to ensure our strategy is impactful. Ensure security and compliance: Collaborate with security and compliance teams to embed best practices and meet all regulatory requirements. Qualifications A deep, hands-on understanding of how modern, distributed systems are built at scale. You should be able to articulate the trade-offs of different architectural decisions and speak fluently about REST APIs, webhooks, event-driven architecture, and asynchronous communication patterns. Hands-on engineering experience or a technical background. Proven experience as a product or platform owner in a highly technical domain. Ideally, you've been a part of a team that has scaled a platform from a foundational stage to a widely adopted product. The ability to simplify and provide clarity on complex, architectural problems to a wide range of stakeholders, from junior engineers to executive leadership. Experience in making evidence-based product decisions using both qualitative and quantitative data, specifically within a technical product context. A proven ability to act as a voice for the user and influence teams and stakeholders without direct authority, particularly in engineering-led environments. You should be comfortable working directly with engineers, both internally and externally. You can "speak their language" and have a strong understanding of how they would integrate into a technical platform. Experience building B2B SaaS products from the ground up. Nice to have Experience integrating with a core banking platform. Experience in the FinTech or banking industry. Experience in taking a software from an internal tool to an external, revenue-generating product. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: Stage 1 - 45 mins with someone from the tech team Stage 2 - 60 min with two team members Stage 3 - Final with either CTO/ Deputy CTO or Engineering Director Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Link to Privacy Policy Link to Cookie Policy Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description For the Associate & Senior Associate levels, we will be looking to hire candidates with 4-8 years of work experience with reconciliations in a high-volume transaction environment. You will need to be available for an assessment centre in our Ebene office the week commending 22nd September 2025. Job Description You will be a part of the Financial Operations team, ensuring the accuracy, integrity, and security of financial data. Beyond the daily responsibilities, you will be a key player in driving efficiency through automation, supporting new business projects, and implementing strategic initiatives. We are looking for proactive individuals who are not afraid to roll up their sleeves and go the extra mile to drive success. What you'll do: Perform complex reconciliations of accounts, including bank, receivables, payables, inter-company balances, ensuring all discrepancies are investigated and resolved with precision. Take ownership of the reconciliation framework, enhancing procedures to improve control and mitigate risk. Actively support and contribute to automation projects, collaborating with tech teams to design, test, and implement solutions that increase operational efficiency. Actively participate in new business projects, providing operational support, testing new systems, and ensuring a smooth transition for new clients or products. Own the completeness of the data from source to the ledger, including generating insightful reports for management and stakeholders. For the Senior Associate role: Take a lead on more complex projects and automations, mentor junior team members, and act as a key point of contact for operational queries. Qualifications We are looking for candidates who possess a strong foundation in accounting principles and a genuine passion for operational excellence and innovation. About you: Proven experience in a financial operations or accounting role, with a strong focus on reconciliations. Prior experience in the payments or fintech industry is highly preferred. A trained accountant with practical experience and a deep understanding of accounting principles, especially in a high-volume transaction environment. While formal qualifications (e.g., ACCA, ACA) are advantageous, they are not essential. A proactive, "can-do" attitude, willing to go above and beyond to support team and company goals. Excellent analytical and problem-solving skills with a keen eye for detail. Strong proficiency in Microsoft Excel. You are detail oriented and have no room for approximation. Willingness and ability to undertake limited international travel, approximately once or twice per year for training or project work. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
Dec 10, 2025
Full time
Link to Privacy Policy Link to Cookie Policy Company Description is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.With 19 offices spanning six continents, we feel at home everywhere - but London is our HQ. Wherever our people work their magic, they're fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn't just another job; it's a career-defining opportunity to build the future of fintech. Job Description For the Associate & Senior Associate levels, we will be looking to hire candidates with 4-8 years of work experience with reconciliations in a high-volume transaction environment. You will need to be available for an assessment centre in our Ebene office the week commending 22nd September 2025. Job Description You will be a part of the Financial Operations team, ensuring the accuracy, integrity, and security of financial data. Beyond the daily responsibilities, you will be a key player in driving efficiency through automation, supporting new business projects, and implementing strategic initiatives. We are looking for proactive individuals who are not afraid to roll up their sleeves and go the extra mile to drive success. What you'll do: Perform complex reconciliations of accounts, including bank, receivables, payables, inter-company balances, ensuring all discrepancies are investigated and resolved with precision. Take ownership of the reconciliation framework, enhancing procedures to improve control and mitigate risk. Actively support and contribute to automation projects, collaborating with tech teams to design, test, and implement solutions that increase operational efficiency. Actively participate in new business projects, providing operational support, testing new systems, and ensuring a smooth transition for new clients or products. Own the completeness of the data from source to the ledger, including generating insightful reports for management and stakeholders. For the Senior Associate role: Take a lead on more complex projects and automations, mentor junior team members, and act as a key point of contact for operational queries. Qualifications We are looking for candidates who possess a strong foundation in accounting principles and a genuine passion for operational excellence and innovation. About you: Proven experience in a financial operations or accounting role, with a strong focus on reconciliations. Prior experience in the payments or fintech industry is highly preferred. A trained accountant with practical experience and a deep understanding of accounting principles, especially in a high-volume transaction environment. While formal qualifications (e.g., ACCA, ACA) are advantageous, they are not essential. A proactive, "can-do" attitude, willing to go above and beyond to support team and company goals. Excellent analytical and problem-solving skills with a keen eye for detail. Strong proficiency in Microsoft Excel. You are detail oriented and have no room for approximation. Willingness and ability to undertake limited international travel, approximately once or twice per year for training or project work. Bring all of you to work We create the conditions for high performers to thrive - through real ownership, fewer blockers, and work that makes a difference from day one.Here, you'll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It's a place where ambition gets met with opportunity - and where your growth is in your hands.We work as one team, and we back each other to succeed. So whatever your background or identity, if you're ready to grow and make a difference, you'll be right at home here.It's important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.to learn more about our culture, open roles, and what drives us.For a closer look at daily life at follow us on and
E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to 45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and delivering high-impact trading results, this Ecommerce Trading Manager plays a central role in accelerating growth within a fast-paced multichannel environment. Key Responsibilities Leads the full trading strategy, aligning product, site experience, and marketing under clear commercial direction. Owns weekly trading reviews, delivering insight-led actions and recommendations to senior leadership. Manages category, pricing, promotions, and campaign decisions to maximise sales and margin. Oversees commercial budgets, ensuring efficient, data-driven investment. Guides and develops the Trading team, driving clarity, high performance, and collaboration. Works closely with Buying and Merchandising to shape product priorities and stock flow. Steers digital marketing and CRM activity to ensure alignment with trading goals. Owns onsite execution, approving homepage, navigation, and landing page changes to optimise conversion. To be considered for the position of Ecommerce Trading Manager, you will offer: Proven experience in ecommerce trading or commercial digital roles, ideally within retail or fashion. Strong analytical skills and confidence making data-led decisions. A deep understanding of trading levers across digital marketing, CRM, and onsite performance. Clear communication and influencing ability across multiple teams and senior stakeholders. The Ecommerce Trading Manager offers strong commercial judgement, ownership, and the ability to thrive in a fast-paced environment. Excellent organisation and project management skills, with a proactive, collaborative mindset. Apply today to find out more. BH35024
Dec 10, 2025
Full time
E-commerce Trading Manager - Peterborough - Multichannel Retail - Salary up to 45k + Bonus, 25 Days Holiday A commercially sharp, data-led E-commerce Trading Manager who drives performance across product, digital, and customer touchpoints. Known for uniting teams, owning key decisions, and delivering high-impact trading results, this Ecommerce Trading Manager plays a central role in accelerating growth within a fast-paced multichannel environment. Key Responsibilities Leads the full trading strategy, aligning product, site experience, and marketing under clear commercial direction. Owns weekly trading reviews, delivering insight-led actions and recommendations to senior leadership. Manages category, pricing, promotions, and campaign decisions to maximise sales and margin. Oversees commercial budgets, ensuring efficient, data-driven investment. Guides and develops the Trading team, driving clarity, high performance, and collaboration. Works closely with Buying and Merchandising to shape product priorities and stock flow. Steers digital marketing and CRM activity to ensure alignment with trading goals. Owns onsite execution, approving homepage, navigation, and landing page changes to optimise conversion. To be considered for the position of Ecommerce Trading Manager, you will offer: Proven experience in ecommerce trading or commercial digital roles, ideally within retail or fashion. Strong analytical skills and confidence making data-led decisions. A deep understanding of trading levers across digital marketing, CRM, and onsite performance. Clear communication and influencing ability across multiple teams and senior stakeholders. The Ecommerce Trading Manager offers strong commercial judgement, ownership, and the ability to thrive in a fast-paced environment. Excellent organisation and project management skills, with a proactive, collaborative mindset. Apply today to find out more. BH35024
SCUK Financial Support Senior Manager (S4) - Operational DeliveryCountry: United KingdomSantander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom.We are now looking for a Financial Support Senior Manager - Operational DeliveryReporting to the Head of the Financial Support Business Unit, the Senior Manager for Operational Delivery holds accountability for the end-to-end delivery of all Collections & Recoveries services across the Financial Support Business Unit.The role is responsible for leading a large, multi-layered operational team and external partners to deliver high-quality, compliant and efficient outcomes for customers experiencing financial difficulty. This includes oversight of the contact centre performance, delivery of Service Level Agreements (SLAs) across internal teams and external service providers, cost efficiency and customer experience.The role ensures the effective management and governance of third-party suppliers, including regular performance reviews, risk and compliance monitoring and continuous improvement in supplier results and service delivery.Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.Interviews will take place in January 2026. Responsibilities will include: Provide leadership and direction across all Financial Support Business Unit operational channels, including customer contact centres, digital and self-service capabilities, DCA, Asset Recovery Partners, Pre-litigation and Litigation Define, monitor and deliver against SLAs for both internal teams and external service providers, ensuring consistently high standards of performance and customer experience Lead, motivate and develop a large operational workforce across multiple channels and providers, ensuring engagement, capability and performance maximisation Build and embed a high-performance culture of empowerment and accountability that promotes customer focus, inclusion and operational excellence Champion leadership development, career progression and succession planning across the Financial Support Business Unit's operational channels Lead data-driven performance management, using insights and analytics to track results, identify trends and drive targeted intervention Ensure business continuity, operational resilience and adherence to agreed turnaround times, capacity plans and resource utilisation Oversee resource forecasting, capacity planning and workflow management to optimise efficiency and responsiveness within the contact centre and supplier network Monitor and evaluate performance trends, applying data and insights to drive improvements in productivity, quality and customer experience Build operational resilience by continuously reviewing processes, systems and contingency arrangements to safeguard service continuity and performance stability Ensure all customer interactions are managed with empathy, fairness and transparency in line with regulatory expectations and company values Champion continuous improvement in customer journey design, leveraging customer feedback and operational data to identify and address root causes of dissatisfaction Ensure vulnerability management principles are embedded into all Financial Support Business Unit operational activities, ensuring customers in financial difficulty receive the right level of support Partner with the Strategy, Change & Control team to ensure customer outcomes are measured, monitored and improved across internal and external service delivery Conduct regular supplier reviews and performance evaluations, ensuring SLAs, KPIs and outcome targets are consistently achieved or exceeded Lead continuous improvement initiatives with suppliers to drive efficiency, improve recovery rates and deliver fair and sustainable customer outcomes Provide senior ownership of first-line risk across the Financial Support Business Unit, ensuring effective identification, assessment and management Partner with Line 2 Risk Oversight to ensure transparent governance, timely escalation and effective remediation of findings Champion a strong Risk-Pro culture, promoting risk identification and accountability across all activities Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection What we're looking for: Extensive and demonstratable experience leading a Collections & Recoveries team within a regulated financial services environment, delivering strong performance, compliance and customer outcomes Demonstratable experiencing in managing an operational function, including contact centre environments, driving performance against SLAs and customer outcomes Proven understanding of all Financial Support, Field, Legal and Forbearance processes, including performance optimisation, customer outcomes and regulatory compliance Strong experience in managing external partners such as Debt Collection Agencies DCAs, Asset Recovery Agents and Legal Service providers Skilled in implementing third-party governance frameworks, conducting regular performance reviews and driving supplier accountability and results Expertise in capacity planning, forecasting, workflow optimisation and resource management to ensure consistent service delivery and efficiency Strong working knowledge of relevant regulatory frameworks including FCA Consumer Duty, Consumer Credit Sourcebook (CONC), Treating Customer Fairly (TCF) and GDPR, with the ability to apply these across the Financial Support Business Unit's operational teams, customer interactions and external partners Ability to engage, challenge and influence senior leaders and external partners to drive decision-making and ensure alignment of strategy and governance Understanding of operational resilience principles, with experience driving continuous improvement, efficiency and adaptability across a Collections & Recoveries team Strong analytical capability with experience using MI and data-driven insights to monitor trends, evaluate performance and drive decision-making Demonstrated experience building and leading high-performing teams, fostering a culture of accountability, professional growth and wellbeing Proven experience of interacting with Executive Directors and Board Members on equal terms We have a range of benefits available which include: Competitive salary dependent on experience 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Car allowance Private medical cover Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
Dec 10, 2025
Full time
SCUK Financial Support Senior Manager (S4) - Operational DeliveryCountry: United KingdomSantander Consumer Finance UK (SCUK) is based in Redhill, Surrey and provides motor finance to a network of car dealerships throughout the United Kingdom.We are now looking for a Financial Support Senior Manager - Operational DeliveryReporting to the Head of the Financial Support Business Unit, the Senior Manager for Operational Delivery holds accountability for the end-to-end delivery of all Collections & Recoveries services across the Financial Support Business Unit.The role is responsible for leading a large, multi-layered operational team and external partners to deliver high-quality, compliant and efficient outcomes for customers experiencing financial difficulty. This includes oversight of the contact centre performance, delivery of Service Level Agreements (SLAs) across internal teams and external service providers, cost efficiency and customer experience.The role ensures the effective management and governance of third-party suppliers, including regular performance reviews, risk and compliance monitoring and continuous improvement in supplier results and service delivery.Please note this role is a hybrid role with at least 3 days a week in the Redhill office. Remote workers will not be considered.Interviews will take place in January 2026. Responsibilities will include: Provide leadership and direction across all Financial Support Business Unit operational channels, including customer contact centres, digital and self-service capabilities, DCA, Asset Recovery Partners, Pre-litigation and Litigation Define, monitor and deliver against SLAs for both internal teams and external service providers, ensuring consistently high standards of performance and customer experience Lead, motivate and develop a large operational workforce across multiple channels and providers, ensuring engagement, capability and performance maximisation Build and embed a high-performance culture of empowerment and accountability that promotes customer focus, inclusion and operational excellence Champion leadership development, career progression and succession planning across the Financial Support Business Unit's operational channels Lead data-driven performance management, using insights and analytics to track results, identify trends and drive targeted intervention Ensure business continuity, operational resilience and adherence to agreed turnaround times, capacity plans and resource utilisation Oversee resource forecasting, capacity planning and workflow management to optimise efficiency and responsiveness within the contact centre and supplier network Monitor and evaluate performance trends, applying data and insights to drive improvements in productivity, quality and customer experience Build operational resilience by continuously reviewing processes, systems and contingency arrangements to safeguard service continuity and performance stability Ensure all customer interactions are managed with empathy, fairness and transparency in line with regulatory expectations and company values Champion continuous improvement in customer journey design, leveraging customer feedback and operational data to identify and address root causes of dissatisfaction Ensure vulnerability management principles are embedded into all Financial Support Business Unit operational activities, ensuring customers in financial difficulty receive the right level of support Partner with the Strategy, Change & Control team to ensure customer outcomes are measured, monitored and improved across internal and external service delivery Conduct regular supplier reviews and performance evaluations, ensuring SLAs, KPIs and outcome targets are consistently achieved or exceeded Lead continuous improvement initiatives with suppliers to drive efficiency, improve recovery rates and deliver fair and sustainable customer outcomes Provide senior ownership of first-line risk across the Financial Support Business Unit, ensuring effective identification, assessment and management Partner with Line 2 Risk Oversight to ensure transparent governance, timely escalation and effective remediation of findings Champion a strong Risk-Pro culture, promoting risk identification and accountability across all activities Adhering to our commitment to Consumer Duty ensuring we put our customers' needs first and set higher and clearer standards of consumer protection What we're looking for: Extensive and demonstratable experience leading a Collections & Recoveries team within a regulated financial services environment, delivering strong performance, compliance and customer outcomes Demonstratable experiencing in managing an operational function, including contact centre environments, driving performance against SLAs and customer outcomes Proven understanding of all Financial Support, Field, Legal and Forbearance processes, including performance optimisation, customer outcomes and regulatory compliance Strong experience in managing external partners such as Debt Collection Agencies DCAs, Asset Recovery Agents and Legal Service providers Skilled in implementing third-party governance frameworks, conducting regular performance reviews and driving supplier accountability and results Expertise in capacity planning, forecasting, workflow optimisation and resource management to ensure consistent service delivery and efficiency Strong working knowledge of relevant regulatory frameworks including FCA Consumer Duty, Consumer Credit Sourcebook (CONC), Treating Customer Fairly (TCF) and GDPR, with the ability to apply these across the Financial Support Business Unit's operational teams, customer interactions and external partners Ability to engage, challenge and influence senior leaders and external partners to drive decision-making and ensure alignment of strategy and governance Understanding of operational resilience principles, with experience driving continuous improvement, efficiency and adaptability across a Collections & Recoveries team Strong analytical capability with experience using MI and data-driven insights to monitor trends, evaluate performance and drive decision-making Demonstrated experience building and leading high-performing teams, fostering a culture of accountability, professional growth and wellbeing Proven experience of interacting with Executive Directors and Board Members on equal terms We have a range of benefits available which include: Competitive salary dependent on experience 30 days holiday per annum, plus bank holidays Annual bonus based on personal and company performance Car allowance Private medical cover Generous pension contributions Employee assistance programme Sharesave scheme Gym passes at a reduced rate for 3,000 gyms, leisure centres etc Inclusion At Santander we're creating a thriving workplace where all colleagues feel they belong and are supported to succeed. We all help to make Santander a workplace that celebrates diversity and attracts, retains and develops the most talented and committed people through living our values of Simple, Personal, and Fair.At Santander Consumer Finance we have a zero-tolerance approach to discrimination, bullying, harassment (including sexual) or victimisation of any kind.Should you want to be considered for part time hours, please let us know and we can assess your requirements. What are the next steps: If you are interested in this role and believe you have the skills, experience, and knowledge then we'd love to hear from you. Please go ahead and click apply which will take you through some questions and allow you to submit your CV and covering letter.
End Date Monday 15 December 2025 Salary Range £70,929 - £78,810 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Service Designer - Financial Wellbeing (12 Month FTC/Secondment) SALARY: The salary banding for this role is £70,929 - £78,810 LOCATION: London HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Duration: 12 Months About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group.You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft.Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work we aim to transform moments of worry into moments of hope to help them back on their feet.This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Shape critical initiatives ensuring we're led by colleague, customer and market insight when creating or enhancing our propositions and services. Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed. Communicate with colleagues and customers to manage expectations and incorporate multiple perspectives when defining solutions. Support the research and document current and future state services. Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints. Collaborate closely with other designers, product owners, and engineers. Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys. Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you'll need Strong visual design skills to translate ideas into tangible artefacts - from concepts to prototypes (experience with generative AI tools is a plus). Strategic innovation capability - combining creative vision with analytical thinking to identify and shape opportunities. Be highly motivated, proactive, and have a driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement. You'll have strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate. You'll also possess calmness and resilience when under pressure, and the ability to proactively identify new or potential risks and respond to emerging priorities. Strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in research and design thinking methods. Experience with trend research, signal observation and strategic foresight methodologies. Experience in applying strategic foresight techniques, innovation frameworks and 'design thinking' methodsOur focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from underrepresented groups.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
Dec 10, 2025
Full time
End Date Monday 15 December 2025 Salary Range £70,929 - £78,810 Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Service Designer - Financial Wellbeing (12 Month FTC/Secondment) SALARY: The salary banding for this role is £70,929 - £78,810 LOCATION: London HOURS: 35 hours, full time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Duration: 12 Months About this opportunity We're looking for a visionary Service Designer to collaborate in creating seamless digital experiences for our customers, building advocacy and advancing the practice of Service Design across the Group.You'll love your craft and enjoy sharing your knowledge with others. Whether that's advocating for Service Design with product teams, defining new ways of working together more effectively or helping evolve the craft.Our Financial Wellbeing team craft human-centred end-to-end experiences for all customers in financial difficulty. Using behavioural insights and behavioural design, we place empathy and the human experience at the heart of all we do. Across human and digital channels, we support our customers in their moments of need. With our work we aim to transform moments of worry into moments of hope to help them back on their feet.This non-aspirational experience context often differs from other parts of financial services and the ideal candidate will have desired experience with health, mental health, behavioural design or similar. Work effectively and confidently as part of agile teams to help uncover priorities, visualise outcomes, and define scope. Shape critical initiatives ensuring we're led by colleague, customer and market insight when creating or enhancing our propositions and services. Attend workshops and discussions with stakeholders, making sure the business context, needs and risks are properly understood, and that key decisions are well informed. Communicate with colleagues and customers to manage expectations and incorporate multiple perspectives when defining solutions. Support the research and document current and future state services. Make good design decisions, bring the user perspective to the forefront and challenge the validity of constraints. Collaborate closely with other designers, product owners, and engineers. Be an active member of the design community to share knowledge, create ideas, and embed principles of design across a range of product, service, and customer journeys. Why Lloyds Banking Group From building a truly sustainable business to creating a place where people love to work, we need colleagues who are up for the challenge of our bold ambitions. Who are excited to push boundaries and make change happen. Together, we can grow with purpose. What you'll need Strong visual design skills to translate ideas into tangible artefacts - from concepts to prototypes (experience with generative AI tools is a plus). Strategic innovation capability - combining creative vision with analytical thinking to identify and shape opportunities. Be highly motivated, proactive, and have a driven approach to achieving individual and collective goals coupled with the ability to help cultivate an environment that encourages innovation and continuous improvement. You'll have strong relationship building skills and an innovative approach to problem solving and will be credible when dealing with senior audiences; with the confidence to provide a healthy challenge where appropriate. You'll also possess calmness and resilience when under pressure, and the ability to proactively identify new or potential risks and respond to emerging priorities. Strong communication skills; effective in communicating ideas, issues, and implications to senior, technical and non - technical audiences and will have experience in research and design thinking methods. Experience with trend research, signal observation and strategic foresight methodologies. Experience in applying strategic foresight techniques, innovation frameworks and 'design thinking' methodsOur focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.We want our people to feel that they belong and can be their best, regardless of background, identity or culture.We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative.And it's why we especially welcome applications from underrepresented groups.We're disability confident. So if you'd like reasonable adjustments to be made to our recruitment processes, just let us know We also offer a wide ranging benefits package, which includes: A generous pension contribution of up to 15% An annual performance related bonus Share schemes including free shares Benefits you can adapt to your lifestyle, such as discounted shopping 30 days' holiday, with bank holidays on top A range of wellbeing initiatives and generous parental leave policies Join our journey. At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop. We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we're building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference. With 320 years under our belt, we're used to change, and today is no different. Join us and help drive this change, shaping the future of finance whilst working at pace to deliver for our customers.Here, you'll do the best work of your career. Your impact will be amplified by our scale as you learn and develop, gaining skills for the future.
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. Team Mission In this role, you'll own Core Banking- the foundational banking capabilities that power OakNorth's business banking services across the UK and US. You'll define the product vision, strategy, and roadmap for Core Banking, collaborating closely with commercial, engineering, design, and other teams to deliver impactful, customer-centric solutions. Reporting to the Product Director, you will be a senior member of the product team with true ownership from strategy through to delivery. This role is ideal for someone who thrives in ambiguity, takes ownership, aligns stakeholders, and builds high-quality digital products with cross functional teams. The role Defining the next phase of Core Banking: Develop a strategy informed by business goals, customer insights, and market opportunities. Translate long term strategies into actionable, iterative plans that deliver exceptional customer experiences. Defining Pricing strategy: Develop pricing strategy for our deposit products in close collaboration with Treasury and Finance, ensuring compliance with ALCO requirements. Leading Core Banking roadmap:Identify and define new products, and capabilities. Support our US market expansion, ensuring core banking capabilities meet US market requirements. Collaborating cross functionally: Work iteratively with teams across design, engineering, marketing, compliance, external partners, and other squads to refine and execute your strategy. Developing subject matter expertise: Become the subject matter expert for core banking, including financial account management, bank ledger, reconciliations, interest calculations, and regulatory compliance. Leading strategic decision making: Make build versus buy decisions for critical banking functionality. Navigating complex regulatory requirementsacross UK (PRA, FCA) and US markets, partnering with Compliance, 1LOD, and 2LOD teams. Providing mentorship through influence: Work with the Product Director to help shape best practices and offer strategic guidance, supporting a culture of high talent density in Business Banking. What we're looking for 8+ years of product management experience, with significant time in financial services or banking technology. Proven experience shipping successful, user centric digital products in fast paced environments. Strong technical fluency to engage meaningfully with engineering teams on architecture and implementation. Track record navigating regulatory environments and working with compliance and risk functions. Demonstrated ability to manage complex stakeholder relationships across business and technical teams. Experience in scale up or growth environments, building capabilities from scratch. Experience leading or mentoring other product managers. Excellent communication skills, with the ability to collaborate effectively and convey complex ideas clearly. Nice to have Deep understanding of core banking systems, account structures, and banking operations Familiarity with APIs, data platforms, and microservices architectures Experience with modern core banking platforms (ThoughtMachine highly valued) Accountancy qualification or background in accounting, ledger management or reconciliations Professional experience in payments, cards, or lending operations Dual market banking operations experience (UK/US) What makes working here better This is a truly hybrid role, offering engineers the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners at OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Dec 10, 2025
Full time
At OakNorth, we're on a mission to empower the UK's most ambitious businesses. Since 2015, we've lent over $18 billion across the UK and US, helped create more than 58,000 new homes and 36,000 new jobs, and supported hundreds of thousands of personal savers - all while fuelling the UK economy. Team Mission In this role, you'll own Core Banking- the foundational banking capabilities that power OakNorth's business banking services across the UK and US. You'll define the product vision, strategy, and roadmap for Core Banking, collaborating closely with commercial, engineering, design, and other teams to deliver impactful, customer-centric solutions. Reporting to the Product Director, you will be a senior member of the product team with true ownership from strategy through to delivery. This role is ideal for someone who thrives in ambiguity, takes ownership, aligns stakeholders, and builds high-quality digital products with cross functional teams. The role Defining the next phase of Core Banking: Develop a strategy informed by business goals, customer insights, and market opportunities. Translate long term strategies into actionable, iterative plans that deliver exceptional customer experiences. Defining Pricing strategy: Develop pricing strategy for our deposit products in close collaboration with Treasury and Finance, ensuring compliance with ALCO requirements. Leading Core Banking roadmap:Identify and define new products, and capabilities. Support our US market expansion, ensuring core banking capabilities meet US market requirements. Collaborating cross functionally: Work iteratively with teams across design, engineering, marketing, compliance, external partners, and other squads to refine and execute your strategy. Developing subject matter expertise: Become the subject matter expert for core banking, including financial account management, bank ledger, reconciliations, interest calculations, and regulatory compliance. Leading strategic decision making: Make build versus buy decisions for critical banking functionality. Navigating complex regulatory requirementsacross UK (PRA, FCA) and US markets, partnering with Compliance, 1LOD, and 2LOD teams. Providing mentorship through influence: Work with the Product Director to help shape best practices and offer strategic guidance, supporting a culture of high talent density in Business Banking. What we're looking for 8+ years of product management experience, with significant time in financial services or banking technology. Proven experience shipping successful, user centric digital products in fast paced environments. Strong technical fluency to engage meaningfully with engineering teams on architecture and implementation. Track record navigating regulatory environments and working with compliance and risk functions. Demonstrated ability to manage complex stakeholder relationships across business and technical teams. Experience in scale up or growth environments, building capabilities from scratch. Experience leading or mentoring other product managers. Excellent communication skills, with the ability to collaborate effectively and convey complex ideas clearly. Nice to have Deep understanding of core banking systems, account structures, and banking operations Familiarity with APIs, data platforms, and microservices architectures Experience with modern core banking platforms (ThoughtMachine highly valued) Accountancy qualification or background in accounting, ledger management or reconciliations Professional experience in payments, cards, or lending operations Dual market banking operations experience (UK/US) What makes working here better This is a truly hybrid role, offering engineers the flexibility to work from home while also providing opportunities to collaborate in person with the team when it adds value. There's no fixed requirement for days in the office, instead, we focus on creating space for engineers to engage meaningfully, whether that's in person for whiteboarding sessions or remote for deep focus work. Work life balance - 25 days holiday (plus bank holidays) each year, and enhanced family leave allowances. Competitive salary & equity - We want people to have a serious stake in the business. Good kit - Your choice of the best laptop, running macOS or Ubuntu. Team socials - The opportunity to get to know each other outside of work. Company socials - A chance to catch up and meet new colleagues weekly over informal office breakfasts and dinners at OakNorth - or at our free barista bar every day. Commuter support - We offer the cycle to work & EV scheme.
Head of Digital Trading Multi-channel Retailer Salary up to 70k + 6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971
Dec 10, 2025
Full time
Head of Digital Trading Multi-channel Retailer Salary up to 70k + 6k Car Allowance North West/Hybrid The Head of Digital Trading will lead the commercial strategy across ecommerce and marketplace channels, ensuring products, pricing, and promotions are optimised to drive sales, conversion and profitability. Working closely with Digital Marketing, Product, Commercial and Operations, the Head of Digital Trading will shape best-in-class onsite experiences and deliver strong, insight-led trading performance. This role requires a collaborative, data-driven leader who can balance strategic thinking with hands-on delivery, ensuring the trading team operates with pace, accuracy and commercial focus. The Head of Digital Trading will embody core values such as ambition, integrity and expertise while driving continuous improvements across all digital touch points. Key Responsibilities The Head of Digital Trading will: Set and execute the digital trading plan to achieve revenue, margin and conversion targets across ecommerce and marketplace channels. Manage weekly budgets, KPIs and forecasts, ensuring alignment with wider business goals. Review daily trading performance, using insight to optimise product visibility, pricing and promotional impact. Provide clear reporting and actionable insights to digital and commercial teams. Oversee onsite trading execution, ensuring categories, campaigns and seasonal moments are commercially maximised. Lead marketplace trading, improving listings, availability, competitiveness and promotional performance. Align with Digital Marketing to ensure traffic, search demand and campaign priorities support trading goals. Champion enhancements to the customer journey that support conversion and basket growth. Work with Commercial, CRM, Marketing and Retail teams on cohesive multi-channel promotions. Partner with Operations and Logistics to improve availability and fulfilment performance. Collaborate with the Head of Digital Product to prioritise functionality and trading-related improvements. Maintain strong relationships with Finance, Customer Services and IT for accuracy, customer satisfaction and smooth delivery of trading plans. Lead and mentor the trading team, creating a high-performance, insight-led culture. Ensure clear planning and accountability across onsite and marketplace trading. Encourage continuous learning, innovation and proactive identification of new trading opportunities. What We Are Looking For Senior-level experience in digital trading or ecommerce with clear commercial ownership. Strong understanding of ecommerce platforms, analytics tools and trading systems (e.g., GA4, BI, commercetools). Confident interpreting digital KPIs across traffic, conversion, AOV and margin. Proven ability to influence P&L and deliver sustained commercial improvement. Excellent leadership, communication and stakeholder management skills. Highly organised, able to manage multiple priorities and trading cycles. Marketplace or international trading experience is an advantage. Apply today to be considered for the position of Head of Digital Trading BH34971
