Quality Manager

We are proud of our heritage and position as one of Europe's largest specialist food companies, manufacturing and supplying authentic global foods which serve the chefs and owners of restaurants and takeaways, as well as a diverse range of consumers. With a strong portfolio of leading brands including Lucky Boat, Elephant Atta, Rajah, Green Dragon and Patak's, our product range is as diverse as the people who chose to work here, and includes noodles, flour, rice, spices, sauces, and oils. We pride ourselves on our passion for food and people, where collaboration, diversity, and inclusion are integral in everything that we do. This is underpinned with our employee resource groups where members and allies help create an inclusive environment and special events are celebrated. Westmill is a place where no one feels like the new person for long and everyone has the chance to make a real difference to the business by being their authentic selves.

We're seeking a proactive and hands on Quality Manager to join our technical team and play a key role in upholding the highest standards of food safety, quality, and compliance. This is a dynamic position that works closely with Production, Engineering, and Supply Chain teams to ensure our operations meet both legal requirements and customer expectations.

• Support and maintain Food Safety & Quality Management Systems, including HACCP, TACCP, and allergen control.
• Manage sampling and testing schedules, review laboratory results, and oversee non conformance investigations.
• Support and lead internal and external audits, ensuring readiness and compliance.
• Deliver staff training on food safety and quality procedures.
• Investigate customer complaints and drive root cause analysis and corrective actions.
• Champion continuous improvement projects across technical and operational areas.
• Act as deputy to the Technical Manager, providing leadership and support when required.

• A degree or HND in Food Science or a related discipline is desired.
• Formal HACCP training and a minimum of 2 years' technical experience, ideally within food or oil packing.
• Strong working knowledge of food safety legislation, BRC standards, and customer codes of practice.
• Confident in training, supervising, and working cross functionally with teams across Quality Assurance, Production, Engineering, and Customer Services.
• Excellent IT skills, with the ability to manage documentation and reporting effectively.

• An annual Incentive Plan
• Free and confidential 24/7 Employee Assistance Programme
• Access to affordable loans and financial education
• Electric vehicle and cycle to work salary sacrifice schemes
• Option to buy additional holidays and a day dedicated to volunteering in your local community
• Access to our benefits platform Extra Spice from day one, offering a huge variety of retail and leisure discounts.

We would be delighted to discuss this opportunity with anyone who feels they would be a great fit for our business. We welcome applications from all backgrounds and communities, and we are more than happy to discuss any reasonable adjustments that you may require at any stage in the recruitment process.

Registered Office: Weston Centre, 10 Grosvenor Street, London W1K 4QY Registered in England No. 79590