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Senior Application and Platform Engineer page is loaded Senior Application and Platform Engineerlocations: UK-Londontime type: Full timeposted on: Posted Todayjob requisition id: R003320Senior Application and Platform Engineer Shift Pattern: Standard 40 Hour Week (United Kingdom) Scheduled Weekly Hours: 40 Corporate Grade: D - Assistant Vice President Reporting Line: (UK Division) Information Technology Location: UK-London Worker Type: Permanent Overall, Purpose of Role Deliver Level 2 and Level 3 technical support with a strong focus on reliability, resilience, and automation for the LME's Middle Office, Back Office, and Market Data mission-critical applications. This role blends traditional application support with SRE principles and platform engineering practices to ensure stability, scalability, and continuous improvement across systems serving internal teams and external clients. Core Responsibilities Reliability Engineering : Embed SRE best practices into operational workflows, including error budgets, SLIs/SLOs, and proactive monitoring to improve system uptime and performance. Design, Build, migrate, support, optimise and manage our physical, virtual, containerised Openshift and Kubernetes environments for scalability, resilience, and operational efficiency, with a focus on a 'Five nines' operational availability. Deliver technical support within a project-based framework to ensure successful application rollouts. Support project delivery across Waterfall and Agile frameworks, with an emphasis on Hybrid approaches to ensure both flexibility and efficiency. Prioritise and resolve incidents across the full application suite, ensuring rapid recovery and root cause analysis. Identify and implement service improvements with measurable outcomes, focusing on automation and reducing TOIL. Manage day-to-day production incidents and validate changes through QA and automated testing pipelines. Troubleshoot issues across network, database, infrastructure, and application layers. Actively contribute to incident, change, and problem management processes. Key Accountabilities: Provide support and maintenance for mission-critical applications across Pre- and Post-Trade business units. Support delivery of regulatory, market growth, infrastructure, and security projects. Monitor and optimise application performance using observability tools and proactive tuning. Maintain and support both test and production environments for stability and readiness. Champion automation, CI/CD, and self-healing systems to reduce manual intervention. Oversee end-to-end release management, ensuring smooth deployments with minimal risk. Drive continuous improvement by evaluating and enhancing support processes. Maintain up-to-date documentation for all supported systems and platforms. Lead operational resiliency exercises, including disaster recovery and chaos engineering tests. Identify, manage, and remediate security vulnerabilities across systems and applications. Technical Responsibilities Maintain and regularly test disaster recovery procedures. Recommend and implement standards to enhance environment efficiency and resilience. Validate system builds against operational and reliability requirements. Respond promptly to production issues, ensuring resolution and stakeholder communication. Support 24/7/365 system availability for production systems, this will incorporate working flexible shift patterns (07:00-16:00 and 10:00-19:00), including participation in on-call and weekend rota to cover out of hours, alongside the HK team. Participate in on-call and weekend rota for out-of-hours coverage. CI/CD Pipeline Management: Design, implement, and maintain pipelines using Bamboo alongside BitBucket Infrastructure as Code (IaC): Champion IaC and help to build and manage our application and environment releases via Ansible tower. Platform Management and Availability: Build, migrate, support, optimise and manage our physical, virtual, containerised Openshift and Kubernetes environments for scalability, resilience, and operational efficiency, with a focus on a 'Five nines' operational availability. Monitoring & Observability: Design, implement, and maintain observability stacks with a primary focus on Grafana and Prometheus for real-time metrics and dashboards, complemented by Splunk for log analytics and incident investigation. Define and track SLIs/SLOs to ensure reliability and performance across platforms. Implement and "plug in" offensive monitoring rules within the Grafana stack to anticipate and predict potential system failures or performance degradation, with a view to enabling early intervention and improved service resilience. Automation: Automate repetitive tasks using Python, Bash, or PowerShell. Working with others: Internal production teams Business stakeholders Project teams Risk, Security, and GRC teams External vendors and auditors PERSON SPECIFICATION: Qualifications Degree in Computer Science or a related discipline OR 5+ years equivalent professional experience Preferred Experience Strong SQL and database expertise (MySQL, Oracle, Liquibase). Experience with CI/CD, IaC, containerisation, and orchestration tools. Strong experience building and maintaining code in repository managers like Bitbucket/GitLab Proficiency in monitoring and observability platforms. Familiarity with DevSecOps practices and vulnerability scanning. SRE and Agile/Lean methodologies. 3-5 years in financial markets or mission-critical environments. Solid understanding of networking, infrastructure, and cloud technologies. Experience supporting .NET, Java, and microservices-based applications. Alongside Active Directory, DNS, IPA, FTP/sFTP, SSL, networking/firewalls Scripting languages: Python, Perl, PowerShell, Bash, YAML, JScript Desirable ITIL Foundation Certification v3/v4. ServiceNow experience. Swift Payment systems knowledge. Skills Promotes a culture of reliability, automation, and continuous improvement. Strong incident communication and stakeholder engagement. Ability to mentor and lead technical discussions. Hands-on experience with Kubernetes, OpenShift, and observability stacks. Skilled in scripting, automation, and legacy system support. Personal Qualities: Delivers high-quality results under pressure and tight deadlines. Strong problem-solving skills with an innovative, curious mindset. Clear communicator and collaborative team player, promoting knowledge sharing. Organised, proactive, and detail-oriented with strong planning skills. Ownership mindset with a passion for automation and continuous improvement. Excellent knowledge of Agile practices and CI/CD tools (Jira, Confluence). Supports a culture of learning through blameless post-mortems and experimentation.The LME is committed to creating a diverse environment and is proud to be an equal opportunity employer. In recruiting for our teams, we welcome the unique contributions that you can bring in terms of education, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, colour, religion, disability, sexual orientation and beliefs. In doing so, we want every LME employee to feel our commitment to showing respect for all and encouraging open collaboration and communication.Hong Kong Exchanges and Clearing Limited (HKEX) is a publicly-traded company (HKEX Stock Code:388) and one of the world's leading global exchange groups, offering a range of equity, derivative, commodity, fixed income and other financial markets, products and services, including the London Metals Exchange.As a superconnector and gateway between East and West, HKEX facilitates the two-way flow of capital, ideas and dialogue between China and the rest of

TryHackMe is the fastest-growing online cyber security training platform. Our mission is to make learning and teaching cyber security easier by providing gamified, hands-on exercises and challenges. In just a few years, we've grown to over 6million community members - and we're just getting started. We're building a world-class engineering team that scales with our ambitions. To help us get there, we're looking for a Software Engineering Manager to lead squads, elevate our engineering practices, and help shape the future of AI adoption and developer experience at TryHackMe. The Role As a Software Engineering Manager, you'll play a pivotal role in scaling our product and engineering organisation. You'll lead multiple software engineering squads, help drive technical direction, and partner closely with product, design, and data teams to deliver impactful outcomes. You'll also work closely with the Head of Engineering to support company-wide initiatives around performance, architecture, AI integration, and developer experience. The software engineering department consists of 30 full stack engineers, and 1 engineering manager. Additionally, you'll be working closely with product, made up of 8 product managers, and 6 designers. Key responsibilities Technical Leadership - Drive collaboration and performance across multiple engineering squads by fostering a culture of autonomy, accountability, and technical excellence. Support teams in architectural decisions and scaling best practices. Team Management - Champion ongoing professional growth. Conduct regular one on ones, define clear career development paths, and support engineers through mentorship, coaching, and feedback. Encourage knowledge sharing and squad cohesion. Champion Developer Experience Using Metrics (getDX) - Improve developer workflows and satisfaction by identifying bottlenecks through engineering metrics (e.g. PR throughput, CI speed, deployment frequency) and using tools like getDX to guide and drive measurable improvements. Drive Innovation Through AI Adoption - Lead the evaluation and integration of AI technologies across engineering. Experiment with and implement LLM based tools to enhance productivity (e.g. coding assistants, automated documentation/testing) and support the development of AI powered product features. Own the Software Development Lifecycle - Maintain high quality delivery across the stack by embedding QA best practices, tracking meaningful engineering KPIs, and continuously improving workflows and team efficiency. Build and Develop a World Class Engineering Team - Attract, recruit, and onboard top tier talent. Support team structuring and levelling, foster a diverse and inclusive environment, and ensure new joiners ramp up effectively. Drive Continuous Delivery - Collaborate closely with Product, Content, and Data Science to plan, build, and release features that create meaningful impact for our users. Advocate for iterative delivery and fast feedback cycles. Support the Head of Engineering - Align team objectives with company strategy and contribute to broader engineering initiatives, including hiring, process evolution, and cross squad coordination. Skills & Requirements Deep experience with our core technologies: Node.js and TypeScript Strong track record of driving, executing, and delivering high quality technical solutions Experience leading software engineering teams of up to 10 people, ideally across multiple squads or projects Comfortable working in ambiguous or complex problem spaces, with a high degree of ownership and autonomy Excellent written and verbal communication skills, able to work cross functionally with stakeholders across the business Clear understanding of what makes a high performing engineering team, with the ability to foster and support that environment Passionate about mentoring and coaching engineers to support their career development Naturally curious about security and staying up to date with developments in the space Experience working with React or other SPA frameworks Proven ability to hire and structure engineering teams effectively as an organisation scales Benefits & Perks Salary - We hire across 35+ countries. We determine salaries based on Geographic Location, Seniority, Interview Performance, and Market Rates using leading compensation benchmarking tools. 100% Remote - In a fully digital world, work from anywhere you want! Tools - a dedicated work laptop + any accessories you need to do your best work. Swag Pack - start your TryHackMe journey with a branded swag bundle! Personal Development - £2,500 training budget to acquire certifications, and more. ️ Company Retreat - an annual company retreat, fully paid for by us! Health Insurance - if you're in a country that doesn't have public health care. Enhanced Maternity & Paternity- an enhanced package on top of statutory requirements. 401k / Pension - TryHackMe makes it easy to save money for your retirement. Our Hiring Process: Stage One: Talent screening (30 mins) Stage Two: Head of Engineeringinterview (60 mins) Stage Three: EM peer to peersession(60 mins) Stage Four: Panel interview (60m) Stage Five: Founders interview (30 mins) Please note that, at this time, we are unable to provide sponsorship

Select how often (in days) to receive an alert: Senior Sourcing Specialist Location: Dundee, DND, GB Work Arrangement: Onsite Job Requisition ID: 64088 Department: Manuf. & Operations (DEPT_MFGOP) At Dover Fueling Solutions (DFS), we are taking fueling and convenience retail to the next level. We are passionate about cultivating excellence in everything we do, but what really fuels us is our people. They're the heart of our company. As an employee, our promise to you is that you'll work on new and innovative products and solutions, be mentored by managers and teammates who are collaborative, caring, and act with integrity, and have the opportunity to grow in ways that are meaningful to you. Unique and interesting projects - both locally and globally - will challenge you and allow you to pursue different and rewarding career paths. We are . DFS is part of a legacy of leadership that spans back generations, made up of some of the most trusted, leading-edge brands in the industry. As part of Dover Corporation and with our talented, innovative, outstanding people, we are doing great things and redefining what is possible in fueling and convenience retail. Providing advanced fuel dispensing equipment, including clean energy solutions, systems and payment, automatic tank gauging and wet stock management solutions, DFS comprises the product brands of Wayne Fueling Systems, OPW Fuel Management Systems, ClearView, Tokheim, ProGauge, Fairbanks, LIQAL, AvaLAN, and Bulloch Technologies. Headquartered in Austin, TX, DFS has a significant technology development and manufacturing presence worldwide, including facilities in Brazil, China, India, Italy, Poland, the Netherlands, the United Kingdom and the United States. Position Summary The Sourcing Specialist is accountable for managing supplier relationships, cost reduction and supply strategy to ensure effective sourcing of their commodity portfolio. The Sourcing Specialist is expected to act as a primary escalation point for their assigned supplier portfolio to resolve operational issues for the sites they support, or as directed by their line manager. This varied and hands on role requires energy, flexibility and an entrepreneurial approach to delivering a world class supply chain to support DFS operations. This position reports to an assigned Commodity Manager and will support a specified commodity scope accordingly. The position is located in Dundee, UK and the successful candidate must be willing to work on site 3 days per week (minimum). Key Responsibilities Exemplify Dover Zero Harm Rules in support of a safe working environment. Identify suitable sources of supply for new and existing components within portfolio through RFQ or tender. Execute management for assigned commodities aligned to commodity strategy, business revenue objectives and supply chain requirements. Negotiate and manage value add supply contracts within commodity portfolio. Identify and mitigate supply chain risks and opportunities through regular analysis of supplier performance - engaging proactively with supplier to improve performance based on KPI's. Escalation point for remediation of major supply chain issues impacting business operations inside commodity portfolio. Continuous improvement based on A3 problem solving and analysis of data. Candidate Profile Detail and Process orientation - achieves high quality productivity standards by adhering to standard work. Familiar with technical product specifications and the ability to identify sources of supply capable of providing them. Ability to use data to support excellent decision making through analysis. Self directed time management skills with the ability to prioritise. Demonstrates full accountability and ownership for all aspects of assigned areas of responsibility. Persistence and curiosity in problem solving. Comfortable in presenting information in a variety of formats to business stakeholders - leading and influencing in the course of delivering projects. Excellent communication skills and strong English language skills are essential. Evidence of success in a similar role e.g. strategic sourcing specialist / buyer / procurement assistant or similar position. Occasional travel may be required to supply partners or Dover locations. Candidate Experience and Qualifications Familiar with supply contracting principals and tendering processes. Familiarity with Oracle ERP systems an advantage. Degree qualified (or equivalent) or able to demonstrate suitable relevant experience. Level 4 or 5 or CIPS qualification an advantage. Work Arrangement : Onsite All qualified applicants will receive consideration for employment without discrimination on the basis of race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. This position may be located in: EMEA : United Kingdom : Dundee : Dundee Job Function : Supply Chain & Procurement

Working within the OVN Programme As the world's largest retail electronic payments network Visa customers trust us with ensuring that they can pay with security and confidence everywhere they want to be. Network Processing looks after the systems that form the core of Visa, allowing consumers and merchants to connect with financial institutions and provide a seamless payment experience, the core mission of the OVN (Open VisaNet) team is to create the next generation of these core systems using the latest technologies to ensure we are able to maintain this trust going forward and ensure that Visa is ready for the challenges of the future. We offer you the opportunity to be at the centre of innovation in the payments industry by joining us in the OVN team in Reading, where we are driving forward the implementation of the future of Visa. If you think you could support Visa as a Staff Software Engineer, we want to hear from you - together, let's make Visa a great place to work. This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager. What we're after Building Open VisaNet will involve collaboration with an exceptional group of software engineers, security specialists, DevOps engineers, test automation engineers, designers, analysts, payment experts, and architects across multiple geographies. Joining this team means working in an agile cross-functional development environment, combining development, test/QA, and analysis/design skills. The team is currently responsible for building key elements of the authorization application, which is a long-term delivery making use of a proprietary internal rules language alongside exposure to Go and Kafka in a Docker and Kubernetes micro services environment when delivering services. Exposure to these technologies with a deep understanding of one or more and a desire to learn more is essential. More products will be added over time, which could bring more technologies into the remit of the team, so flexibility and a desire to learn is key. As Go is an evolving language, candidates with a strong background in other languages (like C, C++ or Java) and a willingness to learn Go will be considered, with world class training resources provided to support the transition. Working across the full spectrum of software development (including requirements gathering, design, development, QA, and deployment) and being comfortable working/leading on multiple workstreams is required. Providing guidance to agile team members, acting as the design authority, and shaping best practices and ways of working within the team is a key aspect of this role. As a staff software engineer, leading specific project level deliverables, maintaining stakeholder relationships with internal partners, and mentoring more junior members of the team will be expected. Understanding the blend between technical, leadership, and payment industry knowledge is crucial for any senior technical role in the OVN Team at Visa. A willingness to learn and understand the highly complex intricacies of ISO Transaction Formats, business meanings, and specific fields alongside the complex interactions between them as business scenarios unfold is a sizable element of the role. The role also requires providing 24x7 3rd line support to our mission critical system with an availability SLA of 99.9999%. This includes being available to work outside standard office hours, including evenings, weekends, and holidays, as necessary to ensure the continuous and reliable operation of the system. This commitment to round the clock support is crucial for maintaining the high standards of service and reliability that our stakeholders and customers expect. Demonstrating a proactive approach to system monitoring and issue resolution, ensuring minimal disruption to services, is essential. At Visa, we are embracing Generative AI (GenAI) technology across the entire software development lifecycle, with the vision of integrating GenAI into everything we do. This means that while working on core delivery within the OVN programme, you will also have opportunities to contribute to exciting, innovative GenAI projects. If you are a GenAI enthusiast, you will be able to explore and apply cutting edge AI capabilities in real world scenarios, alongside delivering high quality business outcomes. In addition to development work, the successful candidate will also be expected to provide production system support, ensuring stability and reliability for our mission critical platforms. This role provides an ideal opportunity for someone with strong Software Engineering credentials who aims to increase their payment industry knowledge and experience. What would a successful candidate need? Bachelor's Degree in Computer Science, Electronics/ Electrical Engineering or a related technical discipline is required Excellent communication skills, with examples of influencing, listening actively and negotiating within a team environment to effectively advocate for Software Engineering best practice within the department and communicate design decisions effectively Extensive relevant work experience in electronic payment systems development desirable Positive attitude, friendly to others, encouraging of co operation, honesty, and respectfulness in the workplace Collaborative mindset, with an ability to empathise with colleagues and establish relationships Willingness to develop extensive payments industry and authorisation specific business knowledge and understanding Familiarity with agentic AI coding assistants (e.g., GitHub Copilot, Cline, Claude code) to accelerate development and improve code quality. Ability to integrate GenAI models into developer tools, CI/CD pipelines, or application logic using APIs or SDKs is a plus. Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Digital Dairy Chain - Site Food Safety Lead - Kendal Nutricare About us We are a rapid-growthscale-up disrupting the infant nutrition space through our award-winning brand Kendamil - the only infant milk made in Britain, proudly used by the British Royal Family and uniquely crafted locally using British full cream milk, without the nasties. Our company, Kendal Nutricare, is a 150-person team passionate about giving children a better start to life. We're proud to be a Queens' Award winning business and to be ranked by the Financial Times as one of Europe's 1000 Fastest Growing Companies in 2025. We're on an exciting path - join us! The Role As the Food Safety Lead at our Kendal site, you will play a key role in maintaining and continuously improving the site's Food Safety Management System (FSMS) in line with UK, EU, and FDA standards. You will ensure robust compliance for both domestic and export markets - with particular focus on U.S. FDA and FSMA requirements for infant formula - while leading validation activities and fostering a strong culture of food safety across the site. Responsibilities Food Safety Management & Compliance Lead the development, implementation, and maintenance of the site's FSMS in line with HACCP principles and international standards for infant formula. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. FDA Compliance (U.S. Exports) Act as the site's expert on FDA and PCQI regulations to maintain export readiness to the United State. Manage all food safety documentation and processes required for FDA and FSMA compliance. Partner with Regulatory Affairs to ensure alignment with evolving U.S. regulatory requirements. Lead the development, execution, and documentation of validation activities across the FSMS. Oversee validation programs including: Clean-in-Place (CIP) systems; Allergen cleaning and control; Thermal process validations (e.g., pasteurisation, UHT) Ensure all validations are scientifically sound, risk-based, and compliant with regulatory standards (FDA, Codex, EU). Maintain validation master plans, protocols, and reports, ensuring timely review and revalidation. Training & Team Development Provide leadership, coaching, and technical support to food safety and hygiene teams. Deliver training on food safety, allergen management, validation protocols, and FDA compliance. Foster a proactive, site-wide food safety culture through education and engagement. Continuous Improvement & Risk Management Analyse food safety performance data and lead root cause investigations. Drive continuous improvement and corrective/preventive actions (CAPA). Identify opportunities to strengthen food safety systems, validation, and regulatory readiness. Monitor and review programs to ensure full compliance with UK, EU, and FDA regulations. Conduct internal audits, inspections, and risk assessments to proactively identify and mitigate food safety risks. What you'll need Degree in Food Science, Microbiology, Food Technology, or a related discipline. Formal qualifications in HACCP, PCQI, and/or food safety auditing. Minimum 5 years' experience in food safety or quality within a food manufacturing environment - ideally in infant formula or high-care dairy. Strong knowledge of FDA regulations, PCQI responsibilities, and U.S. export compliance. Demonstrated success in leading validation programs (cleaning, allergen, and thermal processes). In-depth understanding of FSMS principles, food microbiology, allergen management, and hygienic design. Skilled in validation lifecycle management - from protocol design to data interpretation. Knowledge of BRC, ISO 22000, Codex Alimentarius, and CFR Title 21. Excellent analytical, communication, and leadership skills, with the ability to influence across teams. Lead Auditor qualification would be an advantage. What you'll get from us The opportunity to work for the fastest growing infant milk brand in Europe, alongside a young talented team dedicated to serving thousands of passionate customers. We offer 28 days holiday (incl. bank holidays) with additional holidays granted each year for the first 5 years, a pension scheme, Employee Assistance Programme, Life Assurance at 2 x basic salary, on-site parking, subsidised breakfast and childcare vouchers. Oh and did we mention our factory is located in the heart of the beautiful English Lake District? If this sounds like a role for you, email Magdalena Klonowska Senior Talent Acquisition Specialist & Onboarding Coordinator, () with your CV and a note on why you're right for the job - we can't wait to meet you! Additional Opportunities Join the Officers' Association Scotland upcoming networking event free of charge to meet service-leavers actively seeking new opportunities. Engage directly with veterans, explore transferable skills, and strengthen your workforce with disciplined, committed individuals. Participating demonstrates your commitment to a forces-friendly workplace, helping you attract loyal, skilled employees in a sector facing skills shortages. Disposition Technician - Quality Team Routine dispositioning of products across all stages of internal and external production. Monitor and respond to customer and vendor complaints. Conduct detailed investigations. Drive continuous quality improvement through the implementation of effective Corrective and Preventive Actions (CAPA). QA Auditor - Factory Team Audit, monitor, and evaluate the organization's quality systems and procedures. Assist in resolving non-conformances and customer complaints. Support operational teams by maintaining high technical and quality standards in line with business objectives. Ensure compliance with Quality Management Systems and Good Manufacturing Practices (GMP). Assistant Manager - Grassland Youngstock Rearing Team Look after 1600 dairy replacements at the Overgarrel Farm. Assist in overseeing the rearing team. Support the transition of current team members moving for family reasons.

Overview PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award-winning workplace. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Responsibilities Build and foster executive-level trusted advisor relationships with the customer's IT, Engineering and Support organizations. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Deliver business value and innovation to a customer's business by understanding the customers' opportunity to reduce cost and drive growth. When appropriate, recommend additional expert services needed to drive success. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Represent the voice of the customer to inform our sales process or product roadmap. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Predict and forecast risk, renewal and expansion within the customer portfolio. Basic Qualifications Experienced professional with 5-10 years relevant industry expertise. Experience building business value ROI models. Working knowledge in a SaaS business model. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring Ability to travel to client sites as necessary Preferred Qualifications Strong consulting skills and proven results working as a trusted advisor to drive business value for customers. Thrive in a collaborative fast pace environment and as a part of a results oriented team. Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Worked in a DevOps environment or with a company going through a transition to DevOps. Hesitant to apply? We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn't the right role or time - sign up for 9999 job alerts! Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in: Location restrictions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site. Your package may include: Competitive salary Comprehensive benefits package Flexible work arrangements Company equity ESPP (Employee Stock Purchase Program) Retirement or pension plan Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws) Paid volunteer time off: 20 hours per year Company-wide hack weeks Mental wellness programs Eligibility may vary by role, region, and tenure About PagerDuty PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI-powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always-on digital experiences to modern businesses PagerDuty is Great Place to Work-certified, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2. Go behind-the-scenes on our careers site on Instagram. Additional Information PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email and we will work with you to meet your accessibility needs. PagerDuty uses the E-Verify employment verification program.