Claims Handler - Indemnity & Liability Resolution (ILR) Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working typically 1 day per week in the office once probation is passed) About the Role We re looking for proactive and customer-focused Claims Handlers to join our growing team. You ll manage motor claim tasks, focussing on achieving accurate Indemnity and Liability decisions, whilst updating our Customers throughout. You will manage these claims by exception and only working tasks within your remit. Using your technical expertise, negotiation skills, and strong communication, you ll ensure decision are made efficiently, fairly, and in line with both regulatory standards and our business objectives. We ll support you with full training, a personal development plan, and clear career progression opportunities. Performance is measured against transparent KPIs, with annual reviews and the chance to earn an annual pay review. What You ll Be Doing Handle allocated motor claim tasks in line with our philosophy, processes, and service standards. In-bound & out-bound Customer phone calls. Empowered to make Indemnity and Liability decisions to achieve the best outcomes for our customers and the business. Control claims costs through robust negotiation and strong use of evidence. Communicate confidently with customers, third parties, and suppliers. Maintain accurate records, reserves, and task management to ensure claims progress in a timely way. Work within agreed authority limits, escalating when appropriate. Collaborate with colleagues and business partners to achieve positive outcomes. Stay up to date with FCA, DPA, and TCF requirements, always ensuring compliance. Take ownership of your personal development, supported by ongoing training and coaching. What We re Looking For Experience in motor claims handling environment is essential. Strong knowledge of indemnity, liability, third-party risks, and related heads of claim is required. Excellent negotiation skills, with the ability to balance customer service and cost control. Confident communicator with proven telephony and customer service skills. Highly organised, with the ability to prioritise your own workload. Commercially aware and adaptable, with a willingness to learn and grow. Strong team player with a proactive mindset and a Can do attitude. What We Offer Hybrid working (typically 1 day in the office per week once probation is complete). Clear development pathways with tailored training and coaching. A collaborative and supportive team culture. The chance to build specialist expertise in a dynamic claim s environment.
Dec 09, 2025
Full time
Claims Handler - Indemnity & Liability Resolution (ILR) Locations: You must be commutable to one of the following offices: Manchester, Chelmsford, Whitstable, (Hybrid working typically 1 day per week in the office once probation is passed) About the Role We re looking for proactive and customer-focused Claims Handlers to join our growing team. You ll manage motor claim tasks, focussing on achieving accurate Indemnity and Liability decisions, whilst updating our Customers throughout. You will manage these claims by exception and only working tasks within your remit. Using your technical expertise, negotiation skills, and strong communication, you ll ensure decision are made efficiently, fairly, and in line with both regulatory standards and our business objectives. We ll support you with full training, a personal development plan, and clear career progression opportunities. Performance is measured against transparent KPIs, with annual reviews and the chance to earn an annual pay review. What You ll Be Doing Handle allocated motor claim tasks in line with our philosophy, processes, and service standards. In-bound & out-bound Customer phone calls. Empowered to make Indemnity and Liability decisions to achieve the best outcomes for our customers and the business. Control claims costs through robust negotiation and strong use of evidence. Communicate confidently with customers, third parties, and suppliers. Maintain accurate records, reserves, and task management to ensure claims progress in a timely way. Work within agreed authority limits, escalating when appropriate. Collaborate with colleagues and business partners to achieve positive outcomes. Stay up to date with FCA, DPA, and TCF requirements, always ensuring compliance. Take ownership of your personal development, supported by ongoing training and coaching. What We re Looking For Experience in motor claims handling environment is essential. Strong knowledge of indemnity, liability, third-party risks, and related heads of claim is required. Excellent negotiation skills, with the ability to balance customer service and cost control. Confident communicator with proven telephony and customer service skills. Highly organised, with the ability to prioritise your own workload. Commercially aware and adaptable, with a willingness to learn and grow. Strong team player with a proactive mindset and a Can do attitude. What We Offer Hybrid working (typically 1 day in the office per week once probation is complete). Clear development pathways with tailored training and coaching. A collaborative and supportive team culture. The chance to build specialist expertise in a dynamic claim s environment.
Im working with a really strong specialist brokerage in Warwick who are looking to bring in a Technical Account Handler. This is a non-client-facing role, so its ideal for someone who prefers the technical and operational side of broking rather than being on the phones or in meetings all day. The business focuses on medical indemnity and works with A-rated insurers, has an excellent reputation, an click apply for full job details
Dec 09, 2025
Full time
Im working with a really strong specialist brokerage in Warwick who are looking to bring in a Technical Account Handler. This is a non-client-facing role, so its ideal for someone who prefers the technical and operational side of broking rather than being on the phones or in meetings all day. The business focuses on medical indemnity and works with A-rated insurers, has an excellent reputation, an click apply for full job details
Managing Clients within the Real Estate sector, you will have the drive to deliver excellent client service using your experience of the issues of Insurance for those clients with Real Estate risks. You'll be handling a client portfolio including those with multi-national portfolios, where you will act in an advisory capacity for all technical enquiries, whilst supporting in their strategic and risk management. Due to continued success and growth, this is a brand-new role. This is a great opportunity to join their Real Estate department and ideally an existing Real Estate Account Executive would be able to manage the client portfolio immediately however it's possible that a talented, client-facing Real Estate Account Handler who is ready to take the next step, would be able to be trained to do so. This is a hybrid role with the flexibility to work both virtually and from the London office. In this varied Real Estate Account Executive role some of your key responsibilities will include: Manage internal connections to ensure added value solutions are delivered to improve client experience Provide advice and support on a range of matters including risk transfer, policy coverage and lender requirements Oversee broking to ensure the best outcome for clients Adjust client service plans in line with client feedback Build and maintain strong working relationships with Insurance Market and Underwriters To be a successful Real Estate Account Executive you will demonstrate: Commercial understanding of the Insurance market Substantial Real Estate or Property Owners experience Strong technical knowledge in all major and ancillary classes Good negotiating, listening and interpersonal skills Adaptable, focussed and self-disciplined What's on Offer Salary up to 80k with Bonus Private Medical, Pension, Life Assurance Employee wellbeing benefits Hybrid working Career progression opportunities
Dec 09, 2025
Full time
Managing Clients within the Real Estate sector, you will have the drive to deliver excellent client service using your experience of the issues of Insurance for those clients with Real Estate risks. You'll be handling a client portfolio including those with multi-national portfolios, where you will act in an advisory capacity for all technical enquiries, whilst supporting in their strategic and risk management. Due to continued success and growth, this is a brand-new role. This is a great opportunity to join their Real Estate department and ideally an existing Real Estate Account Executive would be able to manage the client portfolio immediately however it's possible that a talented, client-facing Real Estate Account Handler who is ready to take the next step, would be able to be trained to do so. This is a hybrid role with the flexibility to work both virtually and from the London office. In this varied Real Estate Account Executive role some of your key responsibilities will include: Manage internal connections to ensure added value solutions are delivered to improve client experience Provide advice and support on a range of matters including risk transfer, policy coverage and lender requirements Oversee broking to ensure the best outcome for clients Adjust client service plans in line with client feedback Build and maintain strong working relationships with Insurance Market and Underwriters To be a successful Real Estate Account Executive you will demonstrate: Commercial understanding of the Insurance market Substantial Real Estate or Property Owners experience Strong technical knowledge in all major and ancillary classes Good negotiating, listening and interpersonal skills Adaptable, focussed and self-disciplined What's on Offer Salary up to 80k with Bonus Private Medical, Pension, Life Assurance Employee wellbeing benefits Hybrid working Career progression opportunities
Claims Coordinator/Property Claims Handler - Manchester/Hybrid We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals. Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team. There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-170. For all other vacancies, take a look at our website - exchange-street.co.uk
Dec 09, 2025
Full time
Claims Coordinator/Property Claims Handler - Manchester/Hybrid We are seeking a Buildings Case Manager with a background in insurance claims handling. This hybrid role involves managing repair works with the contractor network following insurance claim approvals. Key responsibilities include appointing contractors, overseeing repair processes, validating estimates and final accounts, ensuring SLA compliance, and escalating issues. You will also communicate with stakeholders, conduct quality calls with policyholders, and suggest process improvements. We are seeking someone with experience in insurance repair work, technical building support, and appointment scheduling. You must manage challenging conversations, prioritize urgent repairs, and work both independently and in a team. There is a competitive salary, contributory pension, life assurance, 25 days holiday plus bank holidays, CSR volunteer days, and an extensive employee assistance program. Interestedapplicants should apply online or forward their CV's to Craig Dyson at Exchange Street Claims / Job Ref: CD-170. For all other vacancies, take a look at our website - exchange-street.co.uk
Job title: Property Account Handler Salary: Up to £45,000 Location: Greater Manchester - Hybrid Purpose of Role Lawes is currently recruiting for an experienced Real Estate Account Handler to join a dynamic and growing team servicing large commercial clients. Responsibilities Manage and retain a portfolio of existing commercial clients Support new-business opportunities in collaboration with executives Ensure compliance with FCA regulations in all broking activities Provide technical insurance advice across all Property and Real Estate business Assist with the placement of premiums up to £800K Day-to-Day Handle renewals, mid-term-adjustments and new quotes Prepare and present market submissions Maintain accurate client records and documentation Build strong client relationships through professional service delivery Monitor market trends and competitor activity Support the team in achieving KPIs and service-level standards Experience Proven experience as a Real Estate or Commercial Account Handler within the insurance industry Strong knowledge of relevant commercial insurance products Experience working in a broker environment Skills Strong attention to detail and organisational ability Sound knowledge of FCA regulatory requirements Ability to work collaboratively within a team and independently Proficient in relevant insurance software and Microsoft Office suite If you have the relevant experience or know someone that does please contact me now on or email us at
Dec 09, 2025
Full time
Job title: Property Account Handler Salary: Up to £45,000 Location: Greater Manchester - Hybrid Purpose of Role Lawes is currently recruiting for an experienced Real Estate Account Handler to join a dynamic and growing team servicing large commercial clients. Responsibilities Manage and retain a portfolio of existing commercial clients Support new-business opportunities in collaboration with executives Ensure compliance with FCA regulations in all broking activities Provide technical insurance advice across all Property and Real Estate business Assist with the placement of premiums up to £800K Day-to-Day Handle renewals, mid-term-adjustments and new quotes Prepare and present market submissions Maintain accurate client records and documentation Build strong client relationships through professional service delivery Monitor market trends and competitor activity Support the team in achieving KPIs and service-level standards Experience Proven experience as a Real Estate or Commercial Account Handler within the insurance industry Strong knowledge of relevant commercial insurance products Experience working in a broker environment Skills Strong attention to detail and organisational ability Sound knowledge of FCA regulatory requirements Ability to work collaboratively within a team and independently Proficient in relevant insurance software and Microsoft Office suite If you have the relevant experience or know someone that does please contact me now on or email us at
A leading recruitment firm is seeking a skilled Property Account Handler in Greater Manchester. The role involves managing a portfolio of commercial clients, ensuring compliance with FCA regulations, and providing technical insurance advice. Candidates should possess experience in the real estate or commercial insurance sectors, strong organizational skills, and the ability to work both independently and in teams. This is a hybrid role with a competitive salary of up to £45,000.
Dec 09, 2025
Full time
A leading recruitment firm is seeking a skilled Property Account Handler in Greater Manchester. The role involves managing a portfolio of commercial clients, ensuring compliance with FCA regulations, and providing technical insurance advice. Candidates should possess experience in the real estate or commercial insurance sectors, strong organizational skills, and the ability to work both independently and in teams. This is a hybrid role with a competitive salary of up to £45,000.
COMMERCIAL UNDERWRITER DUDLEY + HYBRID WORKING (2 days a week in the office) UP to £40,000 The Opportunity I'm excited to present to you the opportunity to join one of the fastest growing Insurance underwriting services in the UK. My client is looking for either an experienced Insurance underwriter or Insurance Broker to join their warm and friendly team. They provide all the training you could need to be successful and progress in this role through their intensive 4-week onboarding program. It is part of their ethos to provide flexibility in their workplace which is why they provide the opportunity to work from home 3 days a week to promote employee satisfaction and wellbeing. If you are an experienced underwrite, Insurance Account Handler, Insurance Broker, or Insurance Account Executive looking to take the next step in their career, this could be just the role for you. What's in it for you: Up to £35,000 based on experience. Hybrid working- 2 days a week in the Dudley office. 26 days holiday + bank holidays. Fully planned, immersive training plan. Death in service. Health Cash Plan. Free parking. Support in achieving your Insurance qualifications (ie, the CII) The Role: Being a point of contact for broker partners and delivering exceptional customer service. Underwriting and producing renewal terms, or mid-term adjustments for their insurer partners. Negotiating terms and securing renewals with partner brokers. Prioritising and meeting deadlines, ensuring you follow company policies and procedures to ensure a positive customer journey. Constantly taking the initiative to develop your own technical and soft skills. Key Skills you need: Knowledge of Underwriting principles and practice. Good risk analysis and technical skills. A trading mindset and commercial awareness. Ability to use initiative. Proficient in Microsoft Word, Excel, Powerpoint If you are an Insurance Underwriter, Insurance Broker, Insurance Account Handler, or Insurance Account Executive apply today. We are currently shortlisting for interview. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. JBRP1_UKTJ
Dec 08, 2025
Full time
COMMERCIAL UNDERWRITER DUDLEY + HYBRID WORKING (2 days a week in the office) UP to £40,000 The Opportunity I'm excited to present to you the opportunity to join one of the fastest growing Insurance underwriting services in the UK. My client is looking for either an experienced Insurance underwriter or Insurance Broker to join their warm and friendly team. They provide all the training you could need to be successful and progress in this role through their intensive 4-week onboarding program. It is part of their ethos to provide flexibility in their workplace which is why they provide the opportunity to work from home 3 days a week to promote employee satisfaction and wellbeing. If you are an experienced underwrite, Insurance Account Handler, Insurance Broker, or Insurance Account Executive looking to take the next step in their career, this could be just the role for you. What's in it for you: Up to £35,000 based on experience. Hybrid working- 2 days a week in the Dudley office. 26 days holiday + bank holidays. Fully planned, immersive training plan. Death in service. Health Cash Plan. Free parking. Support in achieving your Insurance qualifications (ie, the CII) The Role: Being a point of contact for broker partners and delivering exceptional customer service. Underwriting and producing renewal terms, or mid-term adjustments for their insurer partners. Negotiating terms and securing renewals with partner brokers. Prioritising and meeting deadlines, ensuring you follow company policies and procedures to ensure a positive customer journey. Constantly taking the initiative to develop your own technical and soft skills. Key Skills you need: Knowledge of Underwriting principles and practice. Good risk analysis and technical skills. A trading mindset and commercial awareness. Ability to use initiative. Proficient in Microsoft Word, Excel, Powerpoint If you are an Insurance Underwriter, Insurance Broker, Insurance Account Handler, or Insurance Account Executive apply today. We are currently shortlisting for interview. By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services. JBRP1_UKTJ
Senior Household Claims Handler Bolton 26,500- 30,000 Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team. What you'll be doing: Senior Household Claims Handler Handling higher-complexity household claims from start to finish. Making confident judgement calls on cover, liability, and settlement. Guiding junior handlers and supporting quality checks. Working closely with suppliers and loss adjusters. Helping strengthen claims processes and best practice. What you need: Senior Household Claims Handler Household claims handling experience. Strong technical understanding and the ability to mentor others. Excellent communication and negotiation skills. Confident decision-maker with solid organisation. The offer: Senior Household Claims Handler A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications. How to apply: Senior Household Claims Handler Send your CV and we'll arrange a chat. Apply now.
Dec 08, 2025
Full time
Senior Household Claims Handler Bolton 26,500- 30,000 Ready for more complex claims, more influence, and more autonomy? This senior role lets you lead on tricky cases, support junior handlers, and act as a technical voice in the team. What you'll be doing: Senior Household Claims Handler Handling higher-complexity household claims from start to finish. Making confident judgement calls on cover, liability, and settlement. Guiding junior handlers and supporting quality checks. Working closely with suppliers and loss adjusters. Helping strengthen claims processes and best practice. What you need: Senior Household Claims Handler Household claims handling experience. Strong technical understanding and the ability to mentor others. Excellent communication and negotiation skills. Confident decision-maker with solid organisation. The offer: Senior Household Claims Handler A supportive team, structured progression, flexible working, great benefits, and full backing for industry qualifications. How to apply: Senior Household Claims Handler Send your CV and we'll arrange a chat. Apply now.
This is a successful Broker who has a great focus on personal and professional development as well as having a first class team working culture. Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Commercial Account Handler within their commercial Insurance team with the option to work from home/office flexibility. As a Commercial Account Handler you'll be dealing with their larger, more complex accounts and have significant Client interaction. Also you'll be able to share your knowledge and experience across the team as well as taking on mentoring activities. To be successful in the Commercial Account Handler role you will demonstrate: Good all-round commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Commercial Account Handler role include: Placing multi-class programmes of insurance for a portfolio clients Ensuring the adequacy and appropriateness of cover Checking the accuracy of policy documentation Resolving client enquiries in a friendly, professional and timely manner Providing effective day to day management of the client relationship Undertaking renewal broking exercises, including negotiating with Insurers Developing and maintaining strong client and insurer relationships Providing technical expertise across a broad range of commercial insurance business Client visits in support of the Account Executive
Dec 05, 2025
Full time
This is a successful Broker who has a great focus on personal and professional development as well as having a first class team working culture. Employment Specialists are pleased to be working alongside a well-respected name within the Insurance Industry and are looking to recruit an additional Commercial Account Handler within their commercial Insurance team with the option to work from home/office flexibility. As a Commercial Account Handler you'll be dealing with their larger, more complex accounts and have significant Client interaction. Also you'll be able to share your knowledge and experience across the team as well as taking on mentoring activities. To be successful in the Commercial Account Handler role you will demonstrate: Good all-round commercial insurance experience with technical knowledge across a range of classes of business A desire to develop strong client and insurer relationships Well-developed negotiation skills The ability to support colleagues in a close team environment Excellent organisational skills Our Client offers an attractive benefits package and a proven interest in career development within a proactive team environment which all means that this really is an opportunity for you to utilise your experience and progress. Areas of Responsibility of this Commercial Account Handler role include: Placing multi-class programmes of insurance for a portfolio clients Ensuring the adequacy and appropriateness of cover Checking the accuracy of policy documentation Resolving client enquiries in a friendly, professional and timely manner Providing effective day to day management of the client relationship Undertaking renewal broking exercises, including negotiating with Insurers Developing and maintaining strong client and insurer relationships Providing technical expertise across a broad range of commercial insurance business Client visits in support of the Account Executive
