Sgs United Kingdom Limited
Ellesmere Port, Cheshire
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise - when you need to be sure - underscores our commitment to trust, integrity and reliability. SGS's HR function supports the UK operation by providing HR advice and guidance to both management and employees, implementing effective HR policies and procedures and driving employee engagement initiatives across our diverse business lines. Job Description ROLE OVERVIEW Job Title: HR Advisor Job Type: Full-Time, Permanent Location: Ellesmere Port, Cheshire (office based - 1 day per week from home) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: From £28,000 (depending on experience), including benefits Industry: HR The HR Advisor will prepare, process and check high volumes of HR / payroll information on a monthly basis so will need to be a strong administrator with organisational skills gained within a fast-paced environment. In addition, as a HR Advisor you will play an important role in supporting multiple business lines across a number of sites, working closely with managers to ensure consistently fair and pragmatic people management practices are achieved. Responsibilities: Payroll and HRIS administration, including the processing of starters, leavers and contract changes Provide HR guidance to management, via phone, email or in person Implement effective HR policies and procedures Support employee relations such as performance management and disciplinary cases, grievances and sickness absence with input from the occupational health provider Conduct investigations, write reports and attend hearings Qualifications SKILLS AND QUALIFICATIONS: The ideal candidate will be a strong and exceptionally well organised Administrator and have proven experience as an HR Advisor and preferably hold or be working towards a CIPD (Level 3) or equivalent. You will have notable experience in employee relations and case work, such as probationary reviews, capability, disciplinary hearings and absence management. In addition, you will be able to demonstrate the following: Proven experience in a high-volume administrative capacity, possessing strong attention to detail and organisational skills Ability to support across multi-sites and multi-disciplines, as well as providing evidence of dealing with high volume in a fast-paced environment Proficiency in HR software and systems Knowledge of employment laws and regulations Strong understanding of employee relations and case management Excellent communication and problem-solving skills Hold a valid Driving License for use in the UK (ad hoc travel to national sites is required) Additional Information At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance related bonus (discretionary and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays An additional day off for your birthday Retailer Discounts Enhanced maternity/paternity and adoption pay Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Discounted Gym Membership SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly. JBRP1_UKTJ
Dec 09, 2025
Full time
Company Description We are SGS - the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Our brand promise - when you need to be sure - underscores our commitment to trust, integrity and reliability. SGS's HR function supports the UK operation by providing HR advice and guidance to both management and employees, implementing effective HR policies and procedures and driving employee engagement initiatives across our diverse business lines. Job Description ROLE OVERVIEW Job Title: HR Advisor Job Type: Full-Time, Permanent Location: Ellesmere Port, Cheshire (office based - 1 day per week from home) Hours: Monday to Friday, 9:00 AM - 5:00 PM Salary: From £28,000 (depending on experience), including benefits Industry: HR The HR Advisor will prepare, process and check high volumes of HR / payroll information on a monthly basis so will need to be a strong administrator with organisational skills gained within a fast-paced environment. In addition, as a HR Advisor you will play an important role in supporting multiple business lines across a number of sites, working closely with managers to ensure consistently fair and pragmatic people management practices are achieved. Responsibilities: Payroll and HRIS administration, including the processing of starters, leavers and contract changes Provide HR guidance to management, via phone, email or in person Implement effective HR policies and procedures Support employee relations such as performance management and disciplinary cases, grievances and sickness absence with input from the occupational health provider Conduct investigations, write reports and attend hearings Qualifications SKILLS AND QUALIFICATIONS: The ideal candidate will be a strong and exceptionally well organised Administrator and have proven experience as an HR Advisor and preferably hold or be working towards a CIPD (Level 3) or equivalent. You will have notable experience in employee relations and case work, such as probationary reviews, capability, disciplinary hearings and absence management. In addition, you will be able to demonstrate the following: Proven experience in a high-volume administrative capacity, possessing strong attention to detail and organisational skills Ability to support across multi-sites and multi-disciplines, as well as providing evidence of dealing with high volume in a fast-paced environment Proficiency in HR software and systems Knowledge of employment laws and regulations Strong understanding of employee relations and case management Excellent communication and problem-solving skills Hold a valid Driving License for use in the UK (ad hoc travel to national sites is required) Additional Information At SGS, we believe in rewarding our employees for their hard work and commitment. As part of our team, you would be eligible for: Performance related bonus (discretionary and subject to eligibility criteria) Private medical cover (subject to eligibility criteria) Competitive pension scheme + Life Assurance Generous Annual Leave allowance (increasing with service) plus bank holidays An additional day off for your birthday Retailer Discounts Enhanced maternity/paternity and adoption pay Length of Service Awards Christmas Vouchers Health & Wellbeing initiatives Discounted Gym Membership SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, colour, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law. APPLY NOW for full consideration, if you are selected for an interview, or further consideration, we will be in touch with you directly. JBRP1_UKTJ
Role Overview Pensions Quality Assurance Manager - At Isio, we're passionate about helping organisations and individuals navigate the complexities of pensions, benefits, and investments. We combine innovative thinking with deep industry expertise to deliver exceptional client service. As part of our commitment to excellence, we're proud to support the Pensions Dashboard Programme - a transformative initiative that empowers individuals with better access to their pension information. To support this critical work, we're seeking a Quality Assurance Manager to lead and enhance our QA function within the Pensions Administration team. This role can be based in any of our city centre offices with a hybrid workstyle. Role Overview: As Quality Assurance Manager, you will play a pivotal role in ensuring the accuracy, compliance, and efficiency of our pensions administration processes. You'll lead the development and implementation of QA frameworks across key areas including GMP Equalisation (GMPe), Pensions Dashboards, and core administration activities. We're looking for someone with proven managerial experience in Quality Assurance, ideally within a Third Party Administrator (TPA) environment, and with a strong understanding of Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Your team will focus on reviewing procedures, processes, and adherence to standards, as well as identifying and resolving data quality issues across member and scheme events. You'll work collaboratively with internal teams to uphold quality standards, pinpoint root causes of inefficiencies, and create recommendation reports that support ongoing improvement. Key Responsibilities Leadership & Team Development Coach and guide team members to achieve high performance. Foster a collaborative, inclusive, and innovative team culture. Align team goals with organisational strategy and change initiatives. Quality Assurance in Pensions Administration: Conduct quality checks to ensure compliance with regulations and internal policies. Identify and resolve data discrepancies and inefficiencies. Develop and maintain QA frameworks and tools. Collaborate with teams to ensure accurate member data and benefit processing. Stay ahead of legislative changes and update processes proactively. Benchmark QA practices to drive best-in-class operations Pensions Dashboard Programme Lead integration of the Dashboard into existing processes. Review data readiness and ensure compliance with regulatory standards. Test data feeds and systems linked to the Dashboard. Provide expert insights during internal and external audits. Audit & Certification Management Lead preparation and completion of external audits including: ISO9001 AAF 01/20 PASA Accreditation Institute of Customer Services Membership Act as primary contact for auditors and certification bodies. Continuous Improvement & Stakeholder Engagement Define and monitor QA KPIs, reporting trends to senior leadership. Recommend strategic improvements based on QA findings. Liaise with internal stakeholders to ensure governance alignment. Support client teams with QA reporting for trustee meetings. Stay informed on industry developments and emerging technologies. What We're Looking For Proven experience in pensions administration and quality assurance. Strong understanding of regulatory frameworks and industry standards. Excellent leadership, communication, and stakeholder management skills. Analytical mindset with a focus on continuous improvement. Experience with audit preparation and certification processes is a plus. Proficient in using pensions administration systems and quality assurance tools. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer here Isio - Careers & Benefits What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email
Dec 09, 2025
Full time
Role Overview Pensions Quality Assurance Manager - At Isio, we're passionate about helping organisations and individuals navigate the complexities of pensions, benefits, and investments. We combine innovative thinking with deep industry expertise to deliver exceptional client service. As part of our commitment to excellence, we're proud to support the Pensions Dashboard Programme - a transformative initiative that empowers individuals with better access to their pension information. To support this critical work, we're seeking a Quality Assurance Manager to lead and enhance our QA function within the Pensions Administration team. This role can be based in any of our city centre offices with a hybrid workstyle. Role Overview: As Quality Assurance Manager, you will play a pivotal role in ensuring the accuracy, compliance, and efficiency of our pensions administration processes. You'll lead the development and implementation of QA frameworks across key areas including GMP Equalisation (GMPe), Pensions Dashboards, and core administration activities. We're looking for someone with proven managerial experience in Quality Assurance, ideally within a Third Party Administrator (TPA) environment, and with a strong understanding of Defined Benefit (DB) and Defined Contribution (DC) pension schemes. Your team will focus on reviewing procedures, processes, and adherence to standards, as well as identifying and resolving data quality issues across member and scheme events. You'll work collaboratively with internal teams to uphold quality standards, pinpoint root causes of inefficiencies, and create recommendation reports that support ongoing improvement. Key Responsibilities Leadership & Team Development Coach and guide team members to achieve high performance. Foster a collaborative, inclusive, and innovative team culture. Align team goals with organisational strategy and change initiatives. Quality Assurance in Pensions Administration: Conduct quality checks to ensure compliance with regulations and internal policies. Identify and resolve data discrepancies and inefficiencies. Develop and maintain QA frameworks and tools. Collaborate with teams to ensure accurate member data and benefit processing. Stay ahead of legislative changes and update processes proactively. Benchmark QA practices to drive best-in-class operations Pensions Dashboard Programme Lead integration of the Dashboard into existing processes. Review data readiness and ensure compliance with regulatory standards. Test data feeds and systems linked to the Dashboard. Provide expert insights during internal and external audits. Audit & Certification Management Lead preparation and completion of external audits including: ISO9001 AAF 01/20 PASA Accreditation Institute of Customer Services Membership Act as primary contact for auditors and certification bodies. Continuous Improvement & Stakeholder Engagement Define and monitor QA KPIs, reporting trends to senior leadership. Recommend strategic improvements based on QA findings. Liaise with internal stakeholders to ensure governance alignment. Support client teams with QA reporting for trustee meetings. Stay informed on industry developments and emerging technologies. What We're Looking For Proven experience in pensions administration and quality assurance. Strong understanding of regulatory frameworks and industry standards. Excellent leadership, communication, and stakeholder management skills. Analytical mindset with a focus on continuous improvement. Experience with audit preparation and certification processes is a plus. Proficient in using pensions administration systems and quality assurance tools. What you can expect in return A competitive salary and market leading bonus scheme with stretch targets for high performance Study support to help you achieve professional qualifications, with salary increases for exam passes Development and training opportunities to support your career ambitions throughout your time with us A friendly, and supportive team who will help you to deliver your best work You can find out more about us and the benefits we offer here Isio - Careers & Benefits What's next? Click on the 'apply' and follow the simple application process on-line. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email
Newcastle upon Tyne The Talent Unit will offer unique talent development opportunities for young people aspiring to work within the screen & content industry in state-of-the-art facilities. The Talen Unit Administrator will ensure effective communication, record keeping and organisation between the programme, facilitators and young people. This will include maintaining and ensuring legal compliance with health and safety, safeguarding and data protection. Freelance contract for 12 months (starting January 2026) Administer project activities for outreach and programme activity, ensuring accurate record keeping, compliance and documentation. Monitoring and administering mandatory training. Writing contracts, providing onboarding activity and support with recruitment. Provide administrative support to the Programme Producer and Engagement Lead, including scheduling meetings, preparing materials, project management and maintaining calendars. Liaising with stakeholders, funders and partners where required. Maintain accurate contact lists, engagement databases and monitoring and evaluation. Serve as a point of contact for public enquiries, ensuring timely and professional responses. Ensure adherence to internal policies, legal regulations, and industry best practices within all Talent Unit-related operations. Assist in managing budgets for talent initiatives, including tracking expenses. Feed into any specific funding reporting, and share any required, relevant information with partners. Participate in training and seek ways to develop the role, in negotiation with the Talent Unit team. Person specifications Experience working in administration Understanding of compliance and systems required when working with young people Experience of working with IT systems on various platforms e.g. Microsoft Office - including Word, Excel and Teams (preferable) Solution-focused approach Able to work in a fast-paced and team-orientated environment Great interpersonal skills Ability to remain composed, particularly during busy periods Strong written and verbal skills DBS Enhanced certificate Previous experience with booking and/or membership systems Previous experience working with budgets and payment handling The closing date for this position is 19/12/2025 at 19:00
Dec 09, 2025
Full time
Newcastle upon Tyne The Talent Unit will offer unique talent development opportunities for young people aspiring to work within the screen & content industry in state-of-the-art facilities. The Talen Unit Administrator will ensure effective communication, record keeping and organisation between the programme, facilitators and young people. This will include maintaining and ensuring legal compliance with health and safety, safeguarding and data protection. Freelance contract for 12 months (starting January 2026) Administer project activities for outreach and programme activity, ensuring accurate record keeping, compliance and documentation. Monitoring and administering mandatory training. Writing contracts, providing onboarding activity and support with recruitment. Provide administrative support to the Programme Producer and Engagement Lead, including scheduling meetings, preparing materials, project management and maintaining calendars. Liaising with stakeholders, funders and partners where required. Maintain accurate contact lists, engagement databases and monitoring and evaluation. Serve as a point of contact for public enquiries, ensuring timely and professional responses. Ensure adherence to internal policies, legal regulations, and industry best practices within all Talent Unit-related operations. Assist in managing budgets for talent initiatives, including tracking expenses. Feed into any specific funding reporting, and share any required, relevant information with partners. Participate in training and seek ways to develop the role, in negotiation with the Talent Unit team. Person specifications Experience working in administration Understanding of compliance and systems required when working with young people Experience of working with IT systems on various platforms e.g. Microsoft Office - including Word, Excel and Teams (preferable) Solution-focused approach Able to work in a fast-paced and team-orientated environment Great interpersonal skills Ability to remain composed, particularly during busy periods Strong written and verbal skills DBS Enhanced certificate Previous experience with booking and/or membership systems Previous experience working with budgets and payment handling The closing date for this position is 19/12/2025 at 19:00
HR Data Analyst Leeds - hybrid Permanent Summary We are seeking a strategic and detail-focused HR Data Analyst to enhance how we capture, manage, and use people data. This role is pivotal in ensuring that HR data is accurate, compliant, and insightful which will be supporting both legislative requirements and business decision-making. You will take the lead in designing a fit-for-purpose suite of reports and dashboards, improving data accessibility for employees and managers, and uncovering and communicating trends that shape our people strategy. Some of the key deliverables for the role will include: Data capture and integrity Ensuring data meets business and legal needs Collaborate with HR and system administrators to improve data accuracy and consistency in Dayforce Define and uphold data quality standard including validation and regular audits Lead initiatives to keep people data clean, Current and reliable for reporting and analysis Align HR data with broader business data sets by working with IT, Finance, and other teams. Act as HR's data conscience, ensuring GDPR compliance and proper handling of personal and management information. Reporting Design tailored HR reports and dashboards for various stakeholders Enable self-service access to HR data and insights Continuously improve reporting processes for accuracy, timeliness and usability Automate recurring reports to boost efficiency and reduce manual effort. Ensure compliance with data privacy, security, and confidentiality standards Use data visualisation tools (e.g. Power BI) for clear, user-friendly reporting Support report creation and automation for monthly and board level reporting Analysis and insights Analyse workforce trends (e.g. headcount, attrition, diversity, engagement, performance Deliver clear, actionable insights to guide HR strategy and operations Provide proactive analytics to support business initiatives Collaborate cross functionality to interpret data and support decision making Present insights to senior leaders using compelling visuals and storytelling Explore predictive analytics to enhance HR and business outcomes Oversee the full reporting lifecycle, ensuring access to a robust and evolving analytics suite Capability Building and Continuous Improvement Champion training, capability building, and data governance across the HR and operational teams. Foster continuous improvement culture by enhancing user efficiency and uphold data integrity. Lead user requirement definition and prioritisation, acting as a trusted advisor to senior HR and Payroll stakeholders in designing scalable solutions. What we're looking for: Ideally been a HR focused Data Analyst or similar role Previous experience with Dayforce (or any other HR/People System Proven experience with reporting tools such as Power BI, Tableau, SQL Solid experience in using Excel Understanding of data governance, compliance and regulatory reporting (pay, GDPR etc) Benefits include : 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
Dec 08, 2025
Full time
HR Data Analyst Leeds - hybrid Permanent Summary We are seeking a strategic and detail-focused HR Data Analyst to enhance how we capture, manage, and use people data. This role is pivotal in ensuring that HR data is accurate, compliant, and insightful which will be supporting both legislative requirements and business decision-making. You will take the lead in designing a fit-for-purpose suite of reports and dashboards, improving data accessibility for employees and managers, and uncovering and communicating trends that shape our people strategy. Some of the key deliverables for the role will include: Data capture and integrity Ensuring data meets business and legal needs Collaborate with HR and system administrators to improve data accuracy and consistency in Dayforce Define and uphold data quality standard including validation and regular audits Lead initiatives to keep people data clean, Current and reliable for reporting and analysis Align HR data with broader business data sets by working with IT, Finance, and other teams. Act as HR's data conscience, ensuring GDPR compliance and proper handling of personal and management information. Reporting Design tailored HR reports and dashboards for various stakeholders Enable self-service access to HR data and insights Continuously improve reporting processes for accuracy, timeliness and usability Automate recurring reports to boost efficiency and reduce manual effort. Ensure compliance with data privacy, security, and confidentiality standards Use data visualisation tools (e.g. Power BI) for clear, user-friendly reporting Support report creation and automation for monthly and board level reporting Analysis and insights Analyse workforce trends (e.g. headcount, attrition, diversity, engagement, performance Deliver clear, actionable insights to guide HR strategy and operations Provide proactive analytics to support business initiatives Collaborate cross functionality to interpret data and support decision making Present insights to senior leaders using compelling visuals and storytelling Explore predictive analytics to enhance HR and business outcomes Oversee the full reporting lifecycle, ensuring access to a robust and evolving analytics suite Capability Building and Continuous Improvement Champion training, capability building, and data governance across the HR and operational teams. Foster continuous improvement culture by enhancing user efficiency and uphold data integrity. Lead user requirement definition and prioritisation, acting as a trusted advisor to senior HR and Payroll stakeholders in designing scalable solutions. What we're looking for: Ideally been a HR focused Data Analyst or similar role Previous experience with Dayforce (or any other HR/People System Proven experience with reporting tools such as Power BI, Tableau, SQL Solid experience in using Excel Understanding of data governance, compliance and regulatory reporting (pay, GDPR etc) Benefits include : 25 Days Holiday + Bank Holidays with an option to Buy/Sell additional days Pension with a?leading provider and?up to?8% employer contribution Personal Wellbeing and Volunteer Days Private Medical Insurance Life Assurance Free 24/7 365 Employee Assistance Program to support mental health and well-being (including counselling sessions and legal advice) Flexible benefits to choose from inc: Dental Insurance, Gym Membership, Give As You Earn, Travel Insurance, Tax Free Bikes Next Steps: As a business, we're on a journey to build on our culture where everyone is included, treated fairly and with respect. This starts with recruitment and how we bring people into the organisation. We'll do our best to outline the recruitment process to you ahead of time with plenty of notice. If you require any accommodations to participate in the application or interview process, please let us know and we will work with you to ensure your needs are met. About Us: We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training. Working across a variety of sectors within the building and infrastructure industry, our innovative, responsible and forward-thinking approach allows us to work on fantastic ground-breaking projects, providing solutions using the latest tools and technologies. Progression is something we value, and we will make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.
HR Manager - Up to £60,000 Location: London (Hybrid - minimum 2 days office based) Salary: £55,000-£60,000 per annum Contract: Permanent, Full Time (35 hours per week) Application Deadline to Us: 8th December Formal Client Deadline: 10th December Interview Date: 19th December (onsite) We are recruiting on behalf of a respected membership-led not-for-profit organisation supporting vital work across the UK. Our client is seeking an experienced HR Manager to lead, manage and develop all HR activity relating to the recruitment, onboarding, safeguarding and support of individuals with lived experience (patients and carers) who contribute to the organisation's work in both paid and voluntary capacities. This is a meaningful and influential HR role, ideal for someone who combines strong recruitment expertise, excellent stakeholder engagement, safeguarding awareness and a deep understanding of trauma-informed practice. The Role As HR Manager, you will be responsible for: Leading the full end-to-end recruitment and onboarding process for patient and carer contributors Ensuring all engagement is trauma-informed, inclusive, legally compliant and aligned with safeguarding best practice Updating and developing policies, toolkits and processes relating to patient/carer involvement Acting as an adviser to internal colleagues on appropriate and ethical use of lived-experience roles Line-managing the HR Administrator (Patients & Carers) Overseeing KPIs, equality data, reporting and continuous improvement Managing relationships with external agencies, lived-experience networks and suppliers Developing training, induction, guidance and support for staff recruiting or managing these contributors Providing wider HR support, including employee relations, HR projects and policy development This is a highly relational role requiring sensitivity, professionalism and the ability to work with vulnerable groups. What We're Looking For Essential Requirements: CIPD membership (any level) Strong working knowledge of UK employment law Experience managing sensitive or complex recruitment involving individuals with lived experience, volunteers or vulnerable groups Experience developing HR policies and recruitment processes Strong stakeholder engagement and interpersonal skills Proven ability to manage KPIs, service delivery, and quality assurance Experience in a generalist HR role with a strong recruitment focus Excellent judgement, communication skills and ability to work in a fast-paced environment Ability to coach and support colleagues across the organisation Confident working with HRIS, recruitment systems and Microsoft Office Desirable: Experience within healthcare, charity or membership organisations Experience working directly with people with lived experience or trauma-informed practice Why Apply? Our client offers a highly supportive environment with strong values, exceptional benefits and a meaningful mission. Benefits include: Hybrid working (2 days minimum office-based) 28 days annual leave + bank holidays + additional closure days Flexi time + TOIL scheme Pension scheme Medicash health plan Enhanced family leave policies Employee Assistance Programme Cycle to work scheme Comprehensive wellbeing and inclusion initiatives This is an excellent opportunity to make a real difference while shaping how patients and carers contribute to improving services nationally. How to Apply To be considered, please apply via this advert only no later than Sunday 8th December (We cannot submit late applications to our client). Shortlisted applicants will be supported through the client's formal application process. Client deadline: 10th December Interview date: 19th December (onsite) We look forward to receiving your application. Please click below to be considered.
Dec 08, 2025
Full time
HR Manager - Up to £60,000 Location: London (Hybrid - minimum 2 days office based) Salary: £55,000-£60,000 per annum Contract: Permanent, Full Time (35 hours per week) Application Deadline to Us: 8th December Formal Client Deadline: 10th December Interview Date: 19th December (onsite) We are recruiting on behalf of a respected membership-led not-for-profit organisation supporting vital work across the UK. Our client is seeking an experienced HR Manager to lead, manage and develop all HR activity relating to the recruitment, onboarding, safeguarding and support of individuals with lived experience (patients and carers) who contribute to the organisation's work in both paid and voluntary capacities. This is a meaningful and influential HR role, ideal for someone who combines strong recruitment expertise, excellent stakeholder engagement, safeguarding awareness and a deep understanding of trauma-informed practice. The Role As HR Manager, you will be responsible for: Leading the full end-to-end recruitment and onboarding process for patient and carer contributors Ensuring all engagement is trauma-informed, inclusive, legally compliant and aligned with safeguarding best practice Updating and developing policies, toolkits and processes relating to patient/carer involvement Acting as an adviser to internal colleagues on appropriate and ethical use of lived-experience roles Line-managing the HR Administrator (Patients & Carers) Overseeing KPIs, equality data, reporting and continuous improvement Managing relationships with external agencies, lived-experience networks and suppliers Developing training, induction, guidance and support for staff recruiting or managing these contributors Providing wider HR support, including employee relations, HR projects and policy development This is a highly relational role requiring sensitivity, professionalism and the ability to work with vulnerable groups. What We're Looking For Essential Requirements: CIPD membership (any level) Strong working knowledge of UK employment law Experience managing sensitive or complex recruitment involving individuals with lived experience, volunteers or vulnerable groups Experience developing HR policies and recruitment processes Strong stakeholder engagement and interpersonal skills Proven ability to manage KPIs, service delivery, and quality assurance Experience in a generalist HR role with a strong recruitment focus Excellent judgement, communication skills and ability to work in a fast-paced environment Ability to coach and support colleagues across the organisation Confident working with HRIS, recruitment systems and Microsoft Office Desirable: Experience within healthcare, charity or membership organisations Experience working directly with people with lived experience or trauma-informed practice Why Apply? Our client offers a highly supportive environment with strong values, exceptional benefits and a meaningful mission. Benefits include: Hybrid working (2 days minimum office-based) 28 days annual leave + bank holidays + additional closure days Flexi time + TOIL scheme Pension scheme Medicash health plan Enhanced family leave policies Employee Assistance Programme Cycle to work scheme Comprehensive wellbeing and inclusion initiatives This is an excellent opportunity to make a real difference while shaping how patients and carers contribute to improving services nationally. How to Apply To be considered, please apply via this advert only no later than Sunday 8th December (We cannot submit late applications to our client). Shortlisted applicants will be supported through the client's formal application process. Client deadline: 10th December Interview date: 19th December (onsite) We look forward to receiving your application. Please click below to be considered.
org. Job Description As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full responsibility for our Centre in Cambridge Science Park and our secondary site, currently in Wisbech. An essential part of your role is to drive CSC s direct revenue streams connected to the Centre. You will lead your team in generating public and school bookings, and in overseeing community audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and welcoming experience. You will also take a proactive approach to increasing visitor numbers, expanding CSC s membership base, and researching and developing new revenue-generating initiatives that strengthen our long-term sustainability. Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to life our annual delivery calendar of science themes, which is strategically curated to attract and engage our audiences while supporting the delivery of our Programmes. You will oversee an annual budget covering the shop and site facilities. You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and maintain products and content in line with CSC s core Programmes and commitments, ensuring impactful experiences for all audiences. In collaboration with the Marketing and Communications Manager, you will plan and execute advertising campaigns targeting both the public and schools. You will also coordinate with the Corporate Partnerships Manager to develop opportunities for corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are effectively tracked and delivered. Beyond operations, you will champion excellence in STEM engagement, providing both positive and constructive feedback to the Engagement and Logistics Lead to ensure CSC s offerings remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it remains dynamic, inspiring, and accessible to all. Key Responsibilities Create a welcoming and engaging environment for all visitors to our centres. Support and line-manage the Delivery and Sales Administrator and the Finance and Operational Support Manager. Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance with requirements at both centres. Implement corrective actions where needed, and oversee training and incident management to maintain a safe and well-managed environment. Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools, Parties, and STEMtots (under-fives), track progress, report findings, and take corrective action as needed. Develop and implement strategies to increase visitor numbers and drive membership growth. Research, plan, and execute new revenue projects to diversify CSC s income streams. Oversee asset records, maintenance priorities, budgets, contractors, and expenditures across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of third-party exhibits and content. Deliver an annual plan for exhibition-floor themes, events, and site management, coordinating with the Outreach and Innovation Manager and the Engagement and Logistics Lead to align activities with multi-year programmes, partner commitments, and internal schedules such as training and exhibit maintenance. Establish a multi-layered feedback system to collect, analyse, and act on visitor insights, continuously enhancing our offering. Oversee CSC s volunteering and work experience programme, ensuring recruitment, induction, and ongoing support are delivered to a high standard. Work with the Director of Business Development to identify and address barriers for schools, supporting bursary applications and additional funding opportunities. In coordination with your team, ensure the shop is stocked with appropriate products to maximise sales, support at-home engagement with STEM after a family visit and promote a message of sustainability. Increase school bookings through strategic planning, aligning with schools annual planning cycles, targeted outreach, and the effective delivery of engagement programmes. Work with the Marketing & Communications Manager to plan and deliver advertising for exhibitions, events, and school engagement, ensuring effective promotion of activities at both the Cambridge and Wisbech centres. Manage the budget and oversee all contractors and expenditures related to the Cambridge site and Wisbech. Provide financial support, working closely with the Director of Operations and Engagement to ensure CSC s operational sustainability. Essential Criteria Experience managing a visitor attraction, including responsibility for income targets and cost control. A creative and engaging mindset, with a proven ability to work with a team to create intriguing and popular spaces. A thorough and operational approach to planning, risk management, and the continuous improvement of processes. Demonstrated success in increasing visitor numbers and driving membership growth through strategic planning and effective execution. Experience in researching, planning, and delivering new revenue-generating projects. A strong track record of increasing school bookings through targeted outreach and strategic programme design. Comprehensive knowledge of health and safety management, including experience in leading compliance activity and training across multiple sites. Strong financial acumen, with the ability to support budgeting, forecasting, and operational financial oversight Excellent verbal and written communication and presentation skills. A strong drive to deliver timely, high-quality outcomes in everything you do. Proven ability to adapt quickly and effectively to changing priorities. A commitment to equity, diversity, and inclusion. A collaborative work ethic, enabling you to work effectively with colleagues and partners across a wide range of projects. Competent and confident in using standard computer applications. Achieve a satisfactory enhanced DBS check Full clean driving license Confident in using IT platforms, databases, and digital communication tools. Desirable Criteria A passion for staying up to date with worldwide developments in science, technology, engineering, and maths. Experience in using spaces to support learning or community development. Knowledge of sustainability practices in operations and visitor engagement. Project management qualifications or equivalent experience. Experience with CRM systems and membership platforms Experience in science communication or in working with families, adults, and children. Strong customer service skills and experience. Level 3 or equivalent qualification in a STEM subject. Working Conditions The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required. One working weekend per month will also be required.
Dec 08, 2025
Full time
org. Job Description As the Operations and Visitor Experience Manager, you play a pivotal role at CSC, with full responsibility for our Centre in Cambridge Science Park and our secondary site, currently in Wisbech. An essential part of your role is to drive CSC s direct revenue streams connected to the Centre. You will lead your team in generating public and school bookings, and in overseeing community audiences, private hires, and other groups, ensuring every visitor enjoys a seamless and welcoming experience. You will also take a proactive approach to increasing visitor numbers, expanding CSC s membership base, and researching and developing new revenue-generating initiatives that strengthen our long-term sustainability. Your expertise in creating and implementing exhibition spaces will be instrumental in bringing to life our annual delivery calendar of science themes, which is strategically curated to attract and engage our audiences while supporting the delivery of our Programmes. You will oversee an annual budget covering the shop and site facilities. You will work closely with the Outreach and Innovation Manager to prioritise, schedule, and maintain products and content in line with CSC s core Programmes and commitments, ensuring impactful experiences for all audiences. In collaboration with the Marketing and Communications Manager, you will plan and execute advertising campaigns targeting both the public and schools. You will also coordinate with the Corporate Partnerships Manager to develop opportunities for corporate partners to support on-site exhibitions and events, ensuring agreed partnerships are effectively tracked and delivered. Beyond operations, you will champion excellence in STEM engagement, providing both positive and constructive feedback to the Engagement and Logistics Lead to ensure CSC s offerings remain best-in-class. This is an opportunity to shape the visitor experience at CSC, ensuring it remains dynamic, inspiring, and accessible to all. Key Responsibilities Create a welcoming and engaging environment for all visitors to our centres. Support and line-manage the Delivery and Sales Administrator and the Finance and Operational Support Manager. Take overall responsibility for Health and Safety across CSC sites, ensuring full compliance with requirements at both centres. Implement corrective actions where needed, and oversee training and incident management to maintain a safe and well-managed environment. Achieve annual direct income revenue targets across Visitors, Membership, Shop, Schools, Parties, and STEMtots (under-fives), track progress, report findings, and take corrective action as needed. Develop and implement strategies to increase visitor numbers and drive membership growth. Research, plan, and execute new revenue projects to diversify CSC s income streams. Oversee asset records, maintenance priorities, budgets, contractors, and expenditures across the Cambridge and Wisbech sites, ensuring the effective sourcing and delivery of third-party exhibits and content. Deliver an annual plan for exhibition-floor themes, events, and site management, coordinating with the Outreach and Innovation Manager and the Engagement and Logistics Lead to align activities with multi-year programmes, partner commitments, and internal schedules such as training and exhibit maintenance. Establish a multi-layered feedback system to collect, analyse, and act on visitor insights, continuously enhancing our offering. Oversee CSC s volunteering and work experience programme, ensuring recruitment, induction, and ongoing support are delivered to a high standard. Work with the Director of Business Development to identify and address barriers for schools, supporting bursary applications and additional funding opportunities. In coordination with your team, ensure the shop is stocked with appropriate products to maximise sales, support at-home engagement with STEM after a family visit and promote a message of sustainability. Increase school bookings through strategic planning, aligning with schools annual planning cycles, targeted outreach, and the effective delivery of engagement programmes. Work with the Marketing & Communications Manager to plan and deliver advertising for exhibitions, events, and school engagement, ensuring effective promotion of activities at both the Cambridge and Wisbech centres. Manage the budget and oversee all contractors and expenditures related to the Cambridge site and Wisbech. Provide financial support, working closely with the Director of Operations and Engagement to ensure CSC s operational sustainability. Essential Criteria Experience managing a visitor attraction, including responsibility for income targets and cost control. A creative and engaging mindset, with a proven ability to work with a team to create intriguing and popular spaces. A thorough and operational approach to planning, risk management, and the continuous improvement of processes. Demonstrated success in increasing visitor numbers and driving membership growth through strategic planning and effective execution. Experience in researching, planning, and delivering new revenue-generating projects. A strong track record of increasing school bookings through targeted outreach and strategic programme design. Comprehensive knowledge of health and safety management, including experience in leading compliance activity and training across multiple sites. Strong financial acumen, with the ability to support budgeting, forecasting, and operational financial oversight Excellent verbal and written communication and presentation skills. A strong drive to deliver timely, high-quality outcomes in everything you do. Proven ability to adapt quickly and effectively to changing priorities. A commitment to equity, diversity, and inclusion. A collaborative work ethic, enabling you to work effectively with colleagues and partners across a wide range of projects. Competent and confident in using standard computer applications. Achieve a satisfactory enhanced DBS check Full clean driving license Confident in using IT platforms, databases, and digital communication tools. Desirable Criteria A passion for staying up to date with worldwide developments in science, technology, engineering, and maths. Experience in using spaces to support learning or community development. Knowledge of sustainability practices in operations and visitor engagement. Project management qualifications or equivalent experience. Experience with CRM systems and membership platforms Experience in science communication or in working with families, adults, and children. Strong customer service skills and experience. Level 3 or equivalent qualification in a STEM subject. Working Conditions The primary location for this role is Cambridge Science Centre at Trinity Centre, Cambridge Science Park, CB4 0FN; however, travel to secondary sites and the main office will be required. One working weekend per month will also be required.
At Naomi House & Jacksplace, every partnership helps us bring comfort, expert care and joy to seriously ill children and young adults aged 0-35 years old. support around 600 families each year to access our extensive hospice services, from play therapy, to respite support, to end of life care - but we know more families and young adults need us. We're on an amibitious journey to Reach More and Do More - and we're looking for a dynamic Senior Fundraiser (Corporate Partnerships) to help lead the way. This is not just another fundraising role. It's a chance to join us at a time we are shaping the future of corporate giving at the hospices - inspiring businesses to make a real difference, while ensuring every existing partner feels valued, engaged and proud to stand beside us. As a key member of our passionate fundraising team, you'll co-lead our corporate partnerships strategy - driving both the growth of new, high-value relationships and the nurturing of long-term, transformational partnerships. You'll blend strategic thinking with hands -on relationship management, working across Hampshire & the IOW, Wilsthire, Dorset, Surrey, Berkshire and West Sussex. From developing innovative proposals to creating inspiring engagement plans, you'll bring creativity, professionalism, and purpose to everything you do. Our Corporate Partners are varied; they range in size, sector, income and location, but they have one joint thing in common, raising money to help our hospices. You will work with varied stakeholders, from CEO's to Office Administrators, meeting partners face to face to inspire income generation activities and to increase the impact of the partnership. Yor goal: to maximise corporate income through exceptional stewardship, compelling storytelling, and a shared belief in the power of partnership. Why join us? At Naomi House & Jacksplace, you'll find more than a job - you'll find a purpose. You'll join a supportive, ambitious team that believes in the power of compassion and collaboration. Every conversation you have, every partnership you nuture, and every pound you raise will help us reach more families and do more life-enhancing work. Key Responsibilities: To co-lead our corporate partnerships strategy driving both the growth of new, high-value and transformational relationships and the nurturing of long term, and local partnership. To blend strategic thinking with hands-on relationship management, working across Hampshire & the IOW, Wiltshire, Dorset, Surrey, Berkshire and West Sussex. Developing innovative proposals to creating inspiring engagement plans, bringing creativity, professionalism, and purpose to everything you do. Working with varied stakeholders, from CEOs to Office Administrators, meeting partners face to face to inspire income generation activities and to increase the impact of the partnership. To maximise corporate income through exceptional stewardship, compelling storytelling, and a shared belief in the power of partnership. Inspire and grow corporate partnerships expertly manage and deepen existing relationships while identifying and securing exciting new opportunities. To deliver excellent stewardship ensuring every partner feels recognised, connected, and motivated to increase their impact. Lead creative pitches and proposals develop sponsorship packages and partnership concepts that align with our mission and deliver measurable results. Drive strategic new business network, prospect, and engage with purpose to bring in high-value, long-term supporters. Champion collaboration work with fundraising, events, marketing, and supporter services to ensure every partnership shines and every supporter journey is seamless. Monitor and celebrate success build out reports on progress, measure outcomes, and share achievements that demonstrate the difference we re making together. Skills, Experience and Benefits: Proven success in corporate, major donor or partnerships fundraising (2+ years preferred) or proven transferable relationship management. Exceptional communication skills confident presenting, pitching, and writing with impact. A creative, proactive mindset always spotting new opportunities and turning ideas into action. Experience managing four to five-figure partnerships with skill and care. You will be enthusiastic about the power of data, utilising data capture on our CRM to move analytical and data driven decisions to make the most of each new opportunity Excellent organisational and time management skills. A desire to work as part of the wider fundraising team to reach ambitious targets. The ability to balance strategy and delivery building for the long-term while achieving immediate and daily results. A full driving licence and willingness to travel across the region, working some weekend and evening hours to cover events and key partner s meetings. Membership of the Chartered Institute of Fundraising is desirable. Salary circa £30,000 p.a. depending on experience. Comprehensive benefits package which includes flexible working options, 28-days holiday, group pension scheme, life assurance, HSF Health cash plan, blue light discount and opportunities for professional development and growth and working in a supportive and collaborative work environment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Naomi House & Jacksplace are an Equal Opportunities employer and committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and strive to support candidates with additional needs during the interview process. If you require any accommodations or adjustments, please let us know, and we will work with you to ensure a fair and accessible recruitment experience. We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
Dec 05, 2025
Full time
At Naomi House & Jacksplace, every partnership helps us bring comfort, expert care and joy to seriously ill children and young adults aged 0-35 years old. support around 600 families each year to access our extensive hospice services, from play therapy, to respite support, to end of life care - but we know more families and young adults need us. We're on an amibitious journey to Reach More and Do More - and we're looking for a dynamic Senior Fundraiser (Corporate Partnerships) to help lead the way. This is not just another fundraising role. It's a chance to join us at a time we are shaping the future of corporate giving at the hospices - inspiring businesses to make a real difference, while ensuring every existing partner feels valued, engaged and proud to stand beside us. As a key member of our passionate fundraising team, you'll co-lead our corporate partnerships strategy - driving both the growth of new, high-value relationships and the nurturing of long-term, transformational partnerships. You'll blend strategic thinking with hands -on relationship management, working across Hampshire & the IOW, Wilsthire, Dorset, Surrey, Berkshire and West Sussex. From developing innovative proposals to creating inspiring engagement plans, you'll bring creativity, professionalism, and purpose to everything you do. Our Corporate Partners are varied; they range in size, sector, income and location, but they have one joint thing in common, raising money to help our hospices. You will work with varied stakeholders, from CEO's to Office Administrators, meeting partners face to face to inspire income generation activities and to increase the impact of the partnership. Yor goal: to maximise corporate income through exceptional stewardship, compelling storytelling, and a shared belief in the power of partnership. Why join us? At Naomi House & Jacksplace, you'll find more than a job - you'll find a purpose. You'll join a supportive, ambitious team that believes in the power of compassion and collaboration. Every conversation you have, every partnership you nuture, and every pound you raise will help us reach more families and do more life-enhancing work. Key Responsibilities: To co-lead our corporate partnerships strategy driving both the growth of new, high-value and transformational relationships and the nurturing of long term, and local partnership. To blend strategic thinking with hands-on relationship management, working across Hampshire & the IOW, Wiltshire, Dorset, Surrey, Berkshire and West Sussex. Developing innovative proposals to creating inspiring engagement plans, bringing creativity, professionalism, and purpose to everything you do. Working with varied stakeholders, from CEOs to Office Administrators, meeting partners face to face to inspire income generation activities and to increase the impact of the partnership. To maximise corporate income through exceptional stewardship, compelling storytelling, and a shared belief in the power of partnership. Inspire and grow corporate partnerships expertly manage and deepen existing relationships while identifying and securing exciting new opportunities. To deliver excellent stewardship ensuring every partner feels recognised, connected, and motivated to increase their impact. Lead creative pitches and proposals develop sponsorship packages and partnership concepts that align with our mission and deliver measurable results. Drive strategic new business network, prospect, and engage with purpose to bring in high-value, long-term supporters. Champion collaboration work with fundraising, events, marketing, and supporter services to ensure every partnership shines and every supporter journey is seamless. Monitor and celebrate success build out reports on progress, measure outcomes, and share achievements that demonstrate the difference we re making together. Skills, Experience and Benefits: Proven success in corporate, major donor or partnerships fundraising (2+ years preferred) or proven transferable relationship management. Exceptional communication skills confident presenting, pitching, and writing with impact. A creative, proactive mindset always spotting new opportunities and turning ideas into action. Experience managing four to five-figure partnerships with skill and care. You will be enthusiastic about the power of data, utilising data capture on our CRM to move analytical and data driven decisions to make the most of each new opportunity Excellent organisational and time management skills. A desire to work as part of the wider fundraising team to reach ambitious targets. The ability to balance strategy and delivery building for the long-term while achieving immediate and daily results. A full driving licence and willingness to travel across the region, working some weekend and evening hours to cover events and key partner s meetings. Membership of the Chartered Institute of Fundraising is desirable. Salary circa £30,000 p.a. depending on experience. Comprehensive benefits package which includes flexible working options, 28-days holiday, group pension scheme, life assurance, HSF Health cash plan, blue light discount and opportunities for professional development and growth and working in a supportive and collaborative work environment. Successful applicants will be required to apply for an enhanced disclosure from the Disclosure and Barring Service (formerly Criminal Records Bureau) and asked to provide satisfactory references covering the last 5 years. The Trust is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment. Naomi House & Jacksplace are an Equal Opportunities employer and committed to creating a diverse and inclusive workplace. We welcome applications from all backgrounds and strive to support candidates with additional needs during the interview process. If you require any accommodations or adjustments, please let us know, and we will work with you to ensure a fair and accessible recruitment experience. We reserve the right to close this vacancy earlier than the advertised date once sufficient suitable applications have been received. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.
