5 jobs found

Zara Thomas is the owner of 'Local at the Palace,' a local eatery serving coffee, artisan cheese, wine, fresh juices, smoothies, and pastries. Zara grew up surrounded by the industry through her father, working for him during her youth, which fostered a genuine love for the work. After exploring other jobs in London, she returned to hospitality, progressing from basic roles to management, where she discovered a fondness for responsibility. Now as a shop owner, Zara values teamwork and prioritizes training and hiring individuals who are "people lovers," emphasizing the importance of excellent customer service. Zara's dad has been in the industry for as long as she can remember, and she worked for him during weekends and holidays. Without even realising, she fell in love with the job. Zara started to do something else and then found herself doing this job. She moved into London and did other jobs such as waitressing, shop assistant, supervisor, assistant manager, and manger roles. It got to the point where she could do all the jobs, but she would enjoy having a place of her own. At the beginning when she started in hospitality, she had experience but had not had much responsibility at her workplace. After being a supervisor and then subsequently a manager, she found that she enjoyed the extra responsibility. Now being a shop owner, Zara can do all the roles but work with her team, but she is also their boss, even though there is a fine line. It is a beautiful position to find herself in. You may not need many big qualifications to own a shop but if you did want to go for something then GSCE's, A-Levels are useful. Zara now says to people that she hires that she does not hire CV's, she hires people. Her main responsibility as an owner and a manager is to make sure that people are trained. In every single level of hospitality, this needs to be top notch. What she expects from people who work for her is to be people lovers. This can be quite difficult at times, but she is looking for people to treat people nicely and to smile. Hospitality is all about treating people well. Programme Leader for Automotive and Bike Maintenance What inspired Nick to get into being a motor mechanic was simply a love of objects. Things seemed to have Tags Business Studies Catering Customer Service Hospitality

Store Manager £32,000 - £34,000 per annum 40 hours per week Address: Southwaite Services, M6, Broadfield Road, Carlisle CA4 0NT As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team to work within the nation's favourite coffee shop, serving coffee, tea and specialty beverages whilst delivering exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800pa Up to £400 reward for every successful refer a friend recruited Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager What you will be doing as a Store Manager Ensure that the Costa unit achieves, as a minimum, the financial targets agreed budget and P&L As a Store Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally Adhering to and ensuring delivery of brand standards Overall responsibility for driving consistent high quality customer service and sales Lead shifts including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high volume, retail, or catering brand environment You will have previous experience work to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives An ability to build strong and positive relationships with stakeholders Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning. An ability to remain calm under pressure in a pressurised environment You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer's journey pauses, yours just begins. Ready to start you journey with us, Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance INDDM

Store Manager - Up to £36,000 - 40 hours per week Address: Toddington Services, M1 J11/12, Dunstable, Bedfordshire, LU5 6HR As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team in delivering M&S Simply Food's handy range of high-quality food and exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800pa Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager What you will be doing as a Store Manager Ensure that the M&S unit achieves, as a minimum, the financial targets agreed budget and P&L As a Store Manager you will support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personal and professionally Adhering to and ensuring delivery of brand standards Overall responsibility for driving consistent high quality customer service and sales Lead shifts including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high volume, retail, or catering brand environment You will have previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives An ability to build strong and positive relationships with stakeholders Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning. An ability to remain calm under pressure in a pressurised environment You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer's journey pauses, yours just begins. Ready to start your journey with us, Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance Want to know what it's like to work for us? Find out from our colleague Terri

Store Manager - Up to £36,000 - 40 hours per week Address: Heston Services, M4 J3/2, Phoenix Way, Heston, Hounslow, Middlesex TW5 9NB As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800pa Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager What you will be doing as a Store Manager Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally Adhering to and ensuring delivery of brand standards Overall responsibility for driving consistent high quality customer service and sales Lead shifts including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high volume, retail, or catering brand environment Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives An ability to build strong and positive relationships with stakeholders Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning An ability to remain calm under pressure in a pressurised environment You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer's journey pauses, yours just begins. Ready to start your journey with us, Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance Want to know what it's like to work for us? Find out from our colleague Luca

Store Manager - Up to £36,000 -40 hours per week Address: Rugby Services, M6 Junction 1, Leicester Road, Rugby CV23 0EZ As a Store Manager, you will understand that it is all about people; it's where we look to create a memorable customer experience. We'll empower you to treat your restaurant as your own and help shape the winning culture that we are aspiring to achieve. As a Store Manager, you'll lead your team in delivering Greggs much loved sausage rolls, baked goods and exceptional service as we transform the UK's rest stop experience. What you will get in return as a Store Manager Annual bonus up to £7,800pa Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith and more Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance Fabulous development opportunities including funded qualifications, leading to the next step in your career being a Site Operations Manager What you will be doing as a Store Manager Ensure that the Greggs unit achieves, as a minimum, the financial targets agreed budget and P&L Support and develop your team, ensuring that each colleague feels valued, supported, and able to grow both personally and professionally Adhering to and ensuring delivery of brand standards Overall responsibility for driving consistent high quality customer service and sales Lead shifts including opening and closing the unit What Skills & Knowledge you'll need A proven track record in managing and leading teams in a high volume, retail, or catering brand environment Previous experience working to and delivering against budgets, P&L, labour costs and ratios and cost saving initiatives An ability to build strong and positive relationships with stakeholders Previous experience motivating and increasing the performance of your team with mentoring, training, and succession planning An ability to remain calm under pressure in a pressurised environment You may be an assistant general manager or deputy manager who is aspiring to take their career to the next level, or you may already be a manager within the retail, catering or hospitality sectors such as a restaurant manager, general manager, catering manager or store manager looking for that next challenge. We want to hear from you! We offer flexible working arrangements, including full or part time hours, as well as wherever we can compress or a fixed shift pattern to support your work life balance. Where our customer's journey pauses, yours just begins. Ready to start your journey with us, Apply today! Please note internally this role is called Department Manager Annual bonus of up to 20%, final value subject to location and performance