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Job Title
Senior Manager - Delegated Underwriting Authority - UK / Lloyd's / London Market, Property & Casualty Insurance (INS030190)
Overview
Ready to shape the future of work? At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Inviting applications for the role of Senior Manager, Delegated Underwriting Authority - UK / Lloyd's / London Market, Property & Casualty Insurance. Your role will require you to utilize your experience in and knowledge of Insurance/Reinsurance and delegated underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team.
Responsibilities
- Manage teams of 100-150+ and service level targets. Provide guidance to direct reports, comprised of Managers, Assistant Managers, and key SMEs.
- Monitor, analyze, and report on trends in the key underwriting performance drivers.
- Lead weekly/monthly/quarterly discussions on operations with client UW and company stakeholders.
- Understand risks faced by the function and the controls in place to manage and mitigate the risks.
- Ensure clarity around priorities and goals for the entire functional area.
- Function effectively in a team environment exercising good judgment.
- Work with senior management and other peers for strategy development and execution planning.
- Guide the talent identification and development processes for a function.
- Approve hiring and redeployment requests within the group.
- Conduct root cause analysis on escalations received.
- Possess very good problem-solving skills & attention to detail.
- Accurately interpret and compile information from a variety of sources and systems.
- Meet outlined and expected standards of timeliness and accuracy in completion of work.
Minimum Qualifications / Skills
- Any graduate with experience leading underwriting teams of 50-70+ as a minimum.
- Relevant experience in Delegated Authority-UK and Lloyd's Underwriting support function for P&C Insurance Industry (Lloyd's Underwriting - Quote Log / Policy Issuance / Endorsements).
- Proficient underwriting market experience in BPO delivery.
- Data analysis skills - proficient.
- Good written and spoken communication skills.
- Fluent in English language - both written and oral.
- Good knowledge of MS Office, specifically MS Excel.
Preferred Qualifications / Skills
- Knowledge of Bureau / Non-Bureau market.
- Good understanding of Delegated Authority- London Insurance Market.
Why join Genpact?
- Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation.
- Make an impact - Drive change for global enterprises and solve business challenges that matter.
- Accelerate your career - Get hands on experience, mentorship, and continuous learning opportunities.
- Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
- Thrive in a values-driven culture - Our courage, curiosity, and incisiveness-built on a foundation of integrity and inclusion-allow your ideas to fuel progress.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.