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network helpdesk administrator
Netcom Training
Trainee IT Support Assistant
Netcom Training City, Birmingham
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification . Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 Spaces: Limited to 35 learners per cohort What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of £36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course Spaces are limited, so apply today to secure your place on the 17th August cohort.
Sep 16, 2026
Full time
About the opportunity Netcom Training's government-funded IT Support course is your shortcut to breaking into IT and launching a career in tech. Learn the essentials - hardware, networks, cloud computing, troubleshooting and more - in an interactive online format and earn a globally recognised CompTIA Tech+ certification . Course details Duration: 13 weeks Format: Online, practical workshops Schedule: Mon-Thur 6-9pm Start date: 17th August 2026 Spaces: Limited to 35 learners per cohort What you'll learn Setting up and maintaining secure networks Configuring and integrating desktop and mobile devices Applying cloud security and disaster recovery methods Understanding IT systems, legislation and business operations Potential roles IT Systems Administrator Technical Support Technician Entry Level IT Technician Helpdesk Analyst Additional benefits High-impact employability workshops Six months' access to online employability courses Ongoing career support Eligibility To apply, you must: Live in the West Midlands Be aged 19 or over Earn below the gross annual wage cap of £36,126 (West Midlands) Not currently be undertaking any other government-funded training Not be in the UK on a student, graduate, postgraduate or sponsorship visa, or as a dependent of someone who is Cost This is a free government funded course Spaces are limited, so apply today to secure your place on the 17th August cohort.
Administrator
ameygroupi City, Belfast
We have a fantastic opportunity for Administrator to join our Belfast Schools Account in Belfast Metropolitan College - BMC titanic quarter, 7 queens Road, Belfast, BT3 9DT - This role will be 6 month fixed term contract with the view of becoming permanent. The standard hours of work are 37.5 hours per week 8:00am - 4:00pm Monday to Friday. Amey provides facilities and estate management services at Belfast Schools, located in the Titanic Quarter of Belfast. The college, one of the largest further and higher education institutions in the UK, has a state-of-the-art building with a capacity of 2,500. Amey's team ensures high-quality, safe, clean, and compliant learning environments daily, enabling teachers to inspire and students to gain valuable skills and qualifications. They work closely with clients and end-users to deliver 24/7 services with minimal disruption to the college's operations. What you will do: Logging off tasks onto our CAFM System with the correct KPI and assigning it to an internal staff member or external contractor for completion Interact with contractor chasing updates on jobs and completion information. Maintain and update records within various management information systems. Undertake general 'team' administrative duties as and when required Distribute and share information internally to ensure customer needs are met Receive and disseminate information to other team members to ensure delivery Maintain office systems in an orderly manner Undertake other basic business support duties as part of a team Assist with the delivery of services to the client as prescribed by team leader/management Input to and maintain spread sheets/databases/systems and produce and collate reports take direction from Business Support Coordinator/Manager and senior team members be mostly reactive work as part of a team, but can also operate alone when required What you will bring: Excellent ability to manage time-keeping and prioritise workload. Familiar with/exposure to management systems or other similar data entry and reporting database applications. Experience/use of Microsoft packages/IT Literate. Able to develop and maintain good working relationships. Previous helpdesk experience is desirable We welcome applications from a diverse range of candidates. If you have most but not all these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you Amey is committed to safeguarding and promoting the welfare of children and young people and requires all staff to demonstrate this commitment in every aspect of their work. You will be required to undergo our Access NI check before commencing employment - please let us know upfront on any queries should you have any. At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here. Our benefits Remuneration- Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions Career Growth:Shine in your career with advancement opportunities to roles like Senior positions. Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth. Holidays -Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days. Pension -Generous pension scheme, with extra contributions from Amey Flexible benefits- Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. Exclusive Discounts- Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Give Back to community- Two Social Impact Days each year, for volunteering and fundraising opportunities Family friendly policiesfor new parents or if you provide care for a dependant Membership of our Affinity Networkswho connect, support and inspire diverse communities within Amey About Amey We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come. To find out more visit our website amey.co.uk/careers Application Guidance and Diversity & Inclusion At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible.
May 30, 2026
Full time
We have a fantastic opportunity for Administrator to join our Belfast Schools Account in Belfast Metropolitan College - BMC titanic quarter, 7 queens Road, Belfast, BT3 9DT - This role will be 6 month fixed term contract with the view of becoming permanent. The standard hours of work are 37.5 hours per week 8:00am - 4:00pm Monday to Friday. Amey provides facilities and estate management services at Belfast Schools, located in the Titanic Quarter of Belfast. The college, one of the largest further and higher education institutions in the UK, has a state-of-the-art building with a capacity of 2,500. Amey's team ensures high-quality, safe, clean, and compliant learning environments daily, enabling teachers to inspire and students to gain valuable skills and qualifications. They work closely with clients and end-users to deliver 24/7 services with minimal disruption to the college's operations. What you will do: Logging off tasks onto our CAFM System with the correct KPI and assigning it to an internal staff member or external contractor for completion Interact with contractor chasing updates on jobs and completion information. Maintain and update records within various management information systems. Undertake general 'team' administrative duties as and when required Distribute and share information internally to ensure customer needs are met Receive and disseminate information to other team members to ensure delivery Maintain office systems in an orderly manner Undertake other basic business support duties as part of a team Assist with the delivery of services to the client as prescribed by team leader/management Input to and maintain spread sheets/databases/systems and produce and collate reports take direction from Business Support Coordinator/Manager and senior team members be mostly reactive work as part of a team, but can also operate alone when required What you will bring: Excellent ability to manage time-keeping and prioritise workload. Familiar with/exposure to management systems or other similar data entry and reporting database applications. Experience/use of Microsoft packages/IT Literate. Able to develop and maintain good working relationships. Previous helpdesk experience is desirable We welcome applications from a diverse range of candidates. If you have most but not all these skills and experiences, we encourage you to apply, as we may be able to offer development or training to support you Amey is committed to safeguarding and promoting the welfare of children and young people and requires all staff to demonstrate this commitment in every aspect of their work. You will be required to undergo our Access NI check before commencing employment - please let us know upfront on any queries should you have any. At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here. Our benefits Remuneration- Enjoy a competitive annual salary with the potential for yearly reviews to ensure you're rewarded for your contributions Career Growth:Shine in your career with advancement opportunities to roles like Senior positions. Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth. Holidays -Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days. Pension -Generous pension scheme, with extra contributions from Amey Flexible benefits- Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership. Exclusive Discounts- Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter. Give Back to community- Two Social Impact Days each year, for volunteering and fundraising opportunities Family friendly policiesfor new parents or if you provide care for a dependant Membership of our Affinity Networkswho connect, support and inspire diverse communities within Amey About Amey We are a leading provider of full life-cycle engineering, operations, and decarbonisation solutions, for transport infrastructure and complex facilities. Our purpose is to deliver sustainable infrastructure solutions that enhance life and protect our shared future. Every day our teams across the UK and internationally do truly important work shaping some of the most complex environments that impact generations to come. To find out more visit our website amey.co.uk/careers Application Guidance and Diversity & Inclusion At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine. As a disability confident leader, we're proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role. Please contact our recruitment team at to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process. Apply today We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible.

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