HR Business Partner

Metroline Manchester is a recently formed subsidiary of ComfortDelGro, in March 2024 we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, fourth largest bus operator in London running about 17 percent of the city's scheduled bus services and has been a part of the largest private land transport company Comfort Del Gro since 2000. Here at Metroline we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day, whilst Comfort Del Gro operates in 12 countries with a global fleet of over 40,000 vehicles and more than 22,000 colleagues.

Location: Metroline Manchester Head Office + flexibility to travel to all depots

Contract: Permanent, full time 38 hours per week Monday - Friday

Do you love all things people, strategy, and making a real difference? Join us at Metroline Manchester as our HR Business Partner and help shape the future of our growing Dream team! As part of the Bee Network family, we're on an exciting journey and we're looking for someone who's ready to turn great HR ideas into meaningful action with a dash of fun along the way. If that sounds like you, we'd absolutely love to hear from you!

We're on the hunt for a HR Business Partner to bring energy, insight and expertise to Metroline Manchester and be the trusted expert on all things people. From shaping organisational design and workforce planning to driving data-led decisions and embedding best-in class HR practices, you'll be at the heart of building a high performing, people first culture.

• Support managers in dealing with complex casework, performance, attendance, and employee relations issues.
• Coach, support and offer guidance to all stakeholders on the application of HR policies and procedures in line with current legislation through briefings and ER workshops reducing reliance on External legal support.
• Implement and maintain performance processes that drives organisational excellence, including objective setting and the use of organisational performance metrics.
• Support the Head of HR on the implementation of learning initiatives that support the company's objectives and enhance employee competencies (including utilisation of the apprenticeship levy where applicable to support employee development).
• Work closely with Managers and the Talent Acquisition Partner with regards to workforce planning and the development of resource plans.
• Draw on patterns and issues that emerge from ER cases and analyse trends from people metrics to influence decision making across the business, which will lead to improved people practices.
• Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
• Free on site parking
• Pension Scheme Contributions
• Benefits Hub
• Employee Assistance Programme
• Cycle to Work Scheme
• Proven experience as an HR business partner with thorough knowledge and experience of generalist issues. (essential)
• Knowledge of employment legislation and its application in the workplace, in a commercial manner. (essential)
• Exposure to a wide range of complex employee relations cases including disciplines, grievances, long term sickness, flexible working requirements and bullying and harassment. (essential)
• MCIPD or equivalent (essential)
• Experience of working with Trade Unions and understanding of TUPE (desirable)

Full time permanent role, 38 hours per week Monday to Friday

Flexibility to travel to all our Manchester based depots is required (Hyde Road, Tameside, Sharston and Wythenshawe)

Metroline is an equal opportunity employer and all qualified applicants will receive consideration for employment with due regard to legal obligations for protected characteristics i.e. age, disability, marriage and civil partnership, gender reassignment, pregnancy and maternity, race, religion and belief, sex and sexual orientation.