Job Description
Automation and AI Solutions Associate (Entry Level) page is loaded Automation and AI Solutions Associate (Entry Level)locations: London, United Kingdomtime type: Full timeposted on: Posted Todayjob requisition id: RThe Automation and AI Associate supports the identification, documentation, and delivery of technology-enabled improvements across consulting workflows. Reporting to the Director of Automation and AI, this role focuses on translating business needs into actionable technical requirements, assessing feasibility, codeveloping with ERM business end users, and coordinating development with external software developers. The Associate acts as the connective tissue between process owners, technologists, and project managers-ensuring clarity, feasibility, and measurable outcomes for automation and digital enablement initiatives. Key accountabilities and responsibilities Translation & Requirements Definition: Work with business teams to capture business process pain points and translate them into clear functional and technical requirements Feasibility & Solution Mapping: Evaluate potential automation or digital solutions and outline technical considerations and dependencies. Process Documentation: Support the mapping of current and future-state workflows, identifying points of standardization and automation opportunities. Stakeholder Engagement: Facilitate discussions between business users and technical teams, ensuring both sides understand needs, limitations, and trade-offs. Delivery Coordination: Collaborate with developers, data engineers, or platform teams to ensure solutions are delivered as scoped and meet business expectations. Testing & Validation: Support UAT, value tracking, and early-stage adoption of deployed solutions. Knowledge Capture: Maintain a repository of solution patterns, reusable components, and learnings to inform future initiatives. Influence and decision-making authority Contribute insights on feasibility, technical dependencies, and user requirements during initiative scoping. Recommend tools or approaches that align with the broader automation and technology strategy. Influence prioritization by providing grounded input on delivery effort and potential business impact. Job requirements and capabilities Qualifications: 4+ years of experience in business analysis, process improvement, automation delivery, product management, technology solutioning, and/or technology consulting. Bachelor's degree in Information Systems, Engineering, Computer Science, Statistics, Economics, or Business with a technology focus. Job specific capabilities/skills: Strong understanding of how software, automation, and AI tools can support consulting or service delivery processes. Experience with process documentation and translating business workflows into digital solutions. Comfortable working with low-code/no-code, RPA, or AI-driven platforms (eg: N8N,UiPath, Microsoft Copilot, OpenAI). Proven interest in AI & Generative AI, demonstrated through formal education, self-study, or hands-on experience. Skilled in creating clear, structured requirements documentation and collaborating with developers to translate into working solutions. Excellent communication skills with the ability to "speak both languages"-business and technology. Strong attention to detail and follow-through on implementation and value realization activities. Proficiency in visualization and collaboration tools (e.g., Miro, Lucidchart, Power BI,SharePoint). Strong understanding of professional services generally, understanding of environmental consulting is particularly beneficial. Previous work in a top-tier management consultancy is beneficial. Exceptional problem-solving, communication, and executive presentation skills, with experience influencing executive-level stakeholders. Ability to lead and inspire multi-disciplinary teams in a fast-paced, high-impact environment. ERM is committed to where everyone feels valued, respected, and empowered to thrive, it's an essential part of what makes ERM a great place to build a career and helps us create better solutions for our clients.We welcome talent from all backgrounds and provide equal opportunities for every candidate. If you have a disability, are neurodivergent, or need accommodations during the selection process, we're here to support you. Our commitment doesn't stop at hiring. Once you join us, we'll ensure you have the tools, support, and adjustments needed to succeed and feel a true sense of belonging. Learn more about our Diversity, Inclusion & Belonging (DIB) efforts by visiting our website or exploring our .At ERM, sustainability is our business.We are the world's largest advisory firm focused solely on sustainability, offering unparalleled expertise across business and finance.ERM partners with clients to operationalize sustainability at pace and scale, through our unique combination of strategic transformation and technical delivery capabilities.Our diverse global team of experts works with the world's leading organizations to help them set clear sustainability targets, measure progress and operationalize strategy through deep implementation and business transformation.With more than 50 years of experience, our ability to integrate sustainability solutions and our depth and breadth of technical knowledge are why organizations choose to partner with us as their trusted advisor.Every one of us firmly believes in the potential to create value for our clients through an integrated approach to sustainability (because we have personally seen it and professionally achieved it).Our team members are passionate about client service. We work closely with our clients to help them operationalize their sustainability goals and meet their environmental, health and safety objectives while advancing ERM's purpose through delivering tangible progress in what the United Nations coined The Decade of Action.Organizing our people across globally integrated communities of technical and strategic talent positions ERM to be a "boots to boardroom" leader in bringing that value creation to our clients, partners, and the world.We recruit exceptional professionals with a personal and professional passion for sustainability and nurture them to even greater success as specialists. We prepare our consultants to bring integrated, innovative and sustainable solutions to our clients and provide opportunities for ongoing development across a variety of subject areas related to technical, business, and personal growth.At ERM, effort pays off and becomes career defining work that leaves a positive imprint on our planet. 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