Service Delivery & Customer Experience Manager Are you passionate about creating exceptional customer experiences and driving service excellence? We're looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix's global assistance operations. In this role, you'll ensure that every customer interaction-calls, claims, and beyond-is handled with consistency, empathy, and excellence. You'll lead initiatives around quality assurance, claims process optimization, and Voice of the Customer (VoC) programmes, making a real impact on customer satisfaction and operational performance. Your job title in this role will be Customer Experience Framework Manager. What we're looking for Proven experience in service delivery, customer experience, or operations management within an international assistance or insurance environment. Strong understanding of quality assurance methodologies and claims processes. Analytical mindset with proficiency in Excel, PowerBI, and VoC tools. Excellent communication skills with a global mindset and ability to engage at all levels. Highly organized, able to manage multiple priorities, and comfortable building frameworks from the ground up. Why join us? You'll be at the forefront of shaping customer experience for a global business, working on impactful projects that improve service quality and client satisfaction. If you thrive in a dynamic environment and want to make a tangible difference, we'd love to hear from you. Apply now and help us deliver excellence worldwide! About the role What you'll do Develop and maintain a global service delivery framework aligned with company values, SLAs, and international standards. Lead the Quality Assurance programme for customer interactions, including call monitoring, scoring, and feedback loops. Oversee the end-to-end claims process, ensuring timely, accurate, and empathetic handling. Design and manage VoC programmes, analyse feedback, and present actionable insights to senior leadership. Collaborate with cross-functional teams-Sales, Operations, IT, Compliance, and Learning & Development-to align service goals. Conduct audits, track KPIs (NPS, QA scores, claims turnaround), and drive continuous improvement initiatives. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Proven experience in service delivery, customer experience, or operations management within an international assistance or insurance environment. Strong understanding of quality assurance methodologies and claims processes Analytical mindset with proficiency in Excel, PowerBI, and VoC tools Desired Criteria Experience in Medical Assistance and/or Risk Management Skills you'll need
Nov 20, 2025
Full time
Service Delivery & Customer Experience Manager Are you passionate about creating exceptional customer experiences and driving service excellence? We're looking for a Service Delivery & Customer Experience Manager to design, implement, and continuously improve the service delivery framework across Healix's global assistance operations. In this role, you'll ensure that every customer interaction-calls, claims, and beyond-is handled with consistency, empathy, and excellence. You'll lead initiatives around quality assurance, claims process optimization, and Voice of the Customer (VoC) programmes, making a real impact on customer satisfaction and operational performance. Your job title in this role will be Customer Experience Framework Manager. What we're looking for Proven experience in service delivery, customer experience, or operations management within an international assistance or insurance environment. Strong understanding of quality assurance methodologies and claims processes. Analytical mindset with proficiency in Excel, PowerBI, and VoC tools. Excellent communication skills with a global mindset and ability to engage at all levels. Highly organized, able to manage multiple priorities, and comfortable building frameworks from the ground up. Why join us? You'll be at the forefront of shaping customer experience for a global business, working on impactful projects that improve service quality and client satisfaction. If you thrive in a dynamic environment and want to make a tangible difference, we'd love to hear from you. Apply now and help us deliver excellence worldwide! About the role What you'll do Develop and maintain a global service delivery framework aligned with company values, SLAs, and international standards. Lead the Quality Assurance programme for customer interactions, including call monitoring, scoring, and feedback loops. Oversee the end-to-end claims process, ensuring timely, accurate, and empathetic handling. Design and manage VoC programmes, analyse feedback, and present actionable insights to senior leadership. Collaborate with cross-functional teams-Sales, Operations, IT, Compliance, and Learning & Development-to align service goals. Conduct audits, track KPIs (NPS, QA scores, claims turnaround), and drive continuous improvement initiatives. About the company All around the world, Healix safeguards people's health and wellbeing. Required Criteria Proven experience in service delivery, customer experience, or operations management within an international assistance or insurance environment. Strong understanding of quality assurance methodologies and claims processes Analytical mindset with proficiency in Excel, PowerBI, and VoC tools Desired Criteria Experience in Medical Assistance and/or Risk Management Skills you'll need
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do Attend architecture calls to define user stories and document use cases in JIRA. Define clear software interfaces to external modules and outline end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products. Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively. Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills. Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 20, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do Attend architecture calls to define user stories and document use cases in JIRA. Define clear software interfaces to external modules and outline end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products. Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively. Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills. Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Our client are looking to strengthen their Construction team with a Senior Site Manager on a new green field construction project based in Evesham, Worcestershire. The project has a heavy civils bias, with elements of ground stabilisation, piling and some significant retaining walls. There will be opportunity to lead part of the self-delivery team, as well as manage key subcontractors on site. You will report directly to the Senior Construction Manager and your role will cover leading and directing the site team to coordinate the safe management of all operational activities on all projects ensuring HSQE, programme and budget requirements are met. Key responsibilities will include: Ensure all works are undertaken with due regard to the needs of the local population within the immediate vicinity of the works and the travelling public as a whole Manage, supervise and mentor the site team as appropriate Adopt, maintain and promote cost conscious management through efficient use of all resources Ensure realistic scheme programmes are prepared, reviewed and updated Ensure method statements and risk assessments are prepared, reviewed, briefed and updated Attend all training associated with Site management duties including appointed person, temporary works etc as required Qualifications Recognised Civil Engineering/Site Management Qualifications Health, Safety and Environmental Management (IOSH or Construction Managers Safety Certificate) First Aid at Work Experience in the Water/Waste Water Treatment Industry is essential As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Nov 20, 2025
Full time
Our client are looking to strengthen their Construction team with a Senior Site Manager on a new green field construction project based in Evesham, Worcestershire. The project has a heavy civils bias, with elements of ground stabilisation, piling and some significant retaining walls. There will be opportunity to lead part of the self-delivery team, as well as manage key subcontractors on site. You will report directly to the Senior Construction Manager and your role will cover leading and directing the site team to coordinate the safe management of all operational activities on all projects ensuring HSQE, programme and budget requirements are met. Key responsibilities will include: Ensure all works are undertaken with due regard to the needs of the local population within the immediate vicinity of the works and the travelling public as a whole Manage, supervise and mentor the site team as appropriate Adopt, maintain and promote cost conscious management through efficient use of all resources Ensure realistic scheme programmes are prepared, reviewed and updated Ensure method statements and risk assessments are prepared, reviewed, briefed and updated Attend all training associated with Site management duties including appointed person, temporary works etc as required Qualifications Recognised Civil Engineering/Site Management Qualifications Health, Safety and Environmental Management (IOSH or Construction Managers Safety Certificate) First Aid at Work Experience in the Water/Waste Water Treatment Industry is essential As part of putting people first, we strive to be an equal opportunities employer and we are always looking to increase the diversity of our workforce, working closely with our clients to ensure everyone is included.
Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring capabilities. We deliver tangible results for global businesses, their investors, and stakeholders when complex problems arise, and critical decisions need to be made. Interpath is agile, independent, and conflict-free, and our passion for doing what's right, every time, sets us apart. Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Austria, Spain, BVI, Cayman Islands, Bermuda, Barbados, and Hong Kong. By 2030 we aim to be one of the world's leading advisory firms with a truly global footprint. We are seeking a strategic and detail-oriented Procurement Manager to lead and elevate our global procurement function, who is happy to get hands on,. This role is pivotal in driving operational excellence, ensuring regulatory compliance, and delivering commercial value across the business. The ideal candidate will bring deep procurement expertise, a proactive mindset, and a collaborative approach to stakeholder engagement. As the Procurement Manager, you will be responsible for overseeing the contract and procurement process, ensuring that the company obtains the best value for money on products and services for the Interpath group of companies. Working with internal stakeholders, you will be responsible for managing vendor relationships and supplier contracts, developing procurement policies and procedures, and ensuring compliance with internal and external regulations. As a member of the Interpath team, you will join a company with a purpose-driven culture that seeks to create, defend, preserve, sustain, and grow value for clients in a range of industries through innovative digital services and a deep understanding of different markets. Key Accountabilities: Procurement Onboarding Excellence Redesign and roll out a seamless, best-in-class onboarding process for procurement, ensuring efficiency, clarity, and alignment with company values and compliance standards, making sure the system is maintained correctly. Policy & Process Enhancement Strengthen and evolve procurement and contract management policies, procedures, and strategic sourcing plans. Lead the development of a robust purchase order process, ensuring alignment with regulatory requirements and internal controls. Vendor & Contract Management Manage key supplier relationships and lead contract negotiations in partnership with Legal to secure optimal commercial terms, ensuring compliance with pricing, quality, regulatory, and delivery standards. Global Procurement Expansion Support the company's international growth by embedding procurement best practices in new markets and onboarding high-quality suppliers to meet local and global needs. Supplier Performance & Risk Management Establish and maintain quality control standards. Conduct regular supplier performance reviews and proactively mitigate supplier-related risks. Cost Optimisation & Strategic Sourcing Collaborate with internal stakeholders to identify cost-saving opportunities, drive value creation, and continuously improve procurement processes. Cross-Functional Collaboration Work closely with Legal, the Data Protection Officer, and the MLRO to ensure procurement activities align with legal, data privacy, and financial crime compliance requirements. Regulatory Compliance Ensure full compliance with internal policies and external regulations governing procurement operations across all jurisdictions. Performance Monitoring & Reporting Develop and maintain procurement KPIs and dashboards. Provide regular performance insights and strategic updates to senior leadership. Strategic Engagement Act as a trusted advisor to senior management, contributing to the development and execution of the company's procurement strategy. Contract Lifecycle Management Own the end-to-end management of strategic client and supplier contracts. Serve as the single point of contact to ensure value for money and service excellence. Tender Governance Framework Design and implement a consistent, transparent, and efficient tendering framework, ensuring all procurement activities are governed by best practice standards. Bachelor's degree in business administration, supply chain management, or a related field. At least 5 years of experience in procurement management in a financial services or related industry. Experience in contract negotiation and vendor management. Knowledge of procurement regulations, policies, and procedures. Strong analytical, communication, and project management skills. Ability to work effectively in a team environment, driving collaboration and accountability. Strong negotiation, problem-solving, and decision-making skills. Benefits At Interpath, our people lie at the heart of our business. That's why we provide employees with a competitive and comprehensive reward package including compelling salaries and a range of core and optional benefits. Read more about our benefits; Company Benefits - Interpath Unsolicited Resumes from Third-Party Recruiters Please note that Interpath do not accept unsolicited resumes from third-party recruiters. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Interpath will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Nov 20, 2025
Full time
Interpath is an international and fast-growing advisory business with deep expertise in a broad range of specialisms spanning deals, advisory and restructuring capabilities. We deliver tangible results for global businesses, their investors, and stakeholders when complex problems arise, and critical decisions need to be made. Interpath is agile, independent, and conflict-free, and our passion for doing what's right, every time, sets us apart. Our diverse teams provide specialist technical knowledge combined with deep sector experience across our service line specialisms. Since our foundation in 2021, Interpath has grown rapidly, and we now have a presence across the UK, Ireland, France, Germany, Austria, Spain, BVI, Cayman Islands, Bermuda, Barbados, and Hong Kong. By 2030 we aim to be one of the world's leading advisory firms with a truly global footprint. We are seeking a strategic and detail-oriented Procurement Manager to lead and elevate our global procurement function, who is happy to get hands on,. This role is pivotal in driving operational excellence, ensuring regulatory compliance, and delivering commercial value across the business. The ideal candidate will bring deep procurement expertise, a proactive mindset, and a collaborative approach to stakeholder engagement. As the Procurement Manager, you will be responsible for overseeing the contract and procurement process, ensuring that the company obtains the best value for money on products and services for the Interpath group of companies. Working with internal stakeholders, you will be responsible for managing vendor relationships and supplier contracts, developing procurement policies and procedures, and ensuring compliance with internal and external regulations. As a member of the Interpath team, you will join a company with a purpose-driven culture that seeks to create, defend, preserve, sustain, and grow value for clients in a range of industries through innovative digital services and a deep understanding of different markets. Key Accountabilities: Procurement Onboarding Excellence Redesign and roll out a seamless, best-in-class onboarding process for procurement, ensuring efficiency, clarity, and alignment with company values and compliance standards, making sure the system is maintained correctly. Policy & Process Enhancement Strengthen and evolve procurement and contract management policies, procedures, and strategic sourcing plans. Lead the development of a robust purchase order process, ensuring alignment with regulatory requirements and internal controls. Vendor & Contract Management Manage key supplier relationships and lead contract negotiations in partnership with Legal to secure optimal commercial terms, ensuring compliance with pricing, quality, regulatory, and delivery standards. Global Procurement Expansion Support the company's international growth by embedding procurement best practices in new markets and onboarding high-quality suppliers to meet local and global needs. Supplier Performance & Risk Management Establish and maintain quality control standards. Conduct regular supplier performance reviews and proactively mitigate supplier-related risks. Cost Optimisation & Strategic Sourcing Collaborate with internal stakeholders to identify cost-saving opportunities, drive value creation, and continuously improve procurement processes. Cross-Functional Collaboration Work closely with Legal, the Data Protection Officer, and the MLRO to ensure procurement activities align with legal, data privacy, and financial crime compliance requirements. Regulatory Compliance Ensure full compliance with internal policies and external regulations governing procurement operations across all jurisdictions. Performance Monitoring & Reporting Develop and maintain procurement KPIs and dashboards. Provide regular performance insights and strategic updates to senior leadership. Strategic Engagement Act as a trusted advisor to senior management, contributing to the development and execution of the company's procurement strategy. Contract Lifecycle Management Own the end-to-end management of strategic client and supplier contracts. Serve as the single point of contact to ensure value for money and service excellence. Tender Governance Framework Design and implement a consistent, transparent, and efficient tendering framework, ensuring all procurement activities are governed by best practice standards. Bachelor's degree in business administration, supply chain management, or a related field. At least 5 years of experience in procurement management in a financial services or related industry. Experience in contract negotiation and vendor management. Knowledge of procurement regulations, policies, and procedures. Strong analytical, communication, and project management skills. Ability to work effectively in a team environment, driving collaboration and accountability. Strong negotiation, problem-solving, and decision-making skills. Benefits At Interpath, our people lie at the heart of our business. That's why we provide employees with a competitive and comprehensive reward package including compelling salaries and a range of core and optional benefits. Read more about our benefits; Company Benefits - Interpath Unsolicited Resumes from Third-Party Recruiters Please note that Interpath do not accept unsolicited resumes from third-party recruiters. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Interpath will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 20, 2025
Full time
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 20, 2025
Full time
Locations : London Gurgaon Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do BCG is transforming the way our people experience technology through the power of Generative AI. Ava, our IT Support GenAI chatbot, is live and serving over 40,000 BCG users globally, helping employees get IT help faster, smarter, and more intuitively than ever before. As the Global IT Software Engineer Director - GenAI, you will play a hands-on role in building upon Ava's success. You will design, develop, and deliver high-impact GenAI solutions that expand Ava's capabilities and reach. You will serve as the technical counterpart to the Product Owner, accountable for delivery speed, quality, and ensuring alignment between the technical roadmap and product vision. You'll work across teams to scale Ava's impact and apply emerging GenAI technologies to improve IT service experiences for BCG's global workforce. YOU'RE GOOD AT Taking ownership and driving complex technical solutions from design through delivery. Being hands-on with modern cloud and AI technologies, while maintaining focus on delivery quality and scalability. Collaborating effectively with product managers, engineers, and architecture teams to translate business goals into practical solutions. Balancing speed, quality, and technical depth, ensuring solutions are secure, maintainable, and aligned to roadmap priorities. Staying curious and adaptive, quickly learning new technologies and applying them to enterprise-scale challenges. What You'll Bring Full-stack engineering expertise with experience in cloud-native application development (AWS preferred). Hands-on experience in building and deploying Generative AI or LLM-based systems at scale. Proficiency in at least two programming languages such as Java, .NET, TypeScript, or Python, along with experience in modern frontend frameworks like React.js or Stencil. Deep understanding of authorization and authentication standards (OAuth) and secure-by-design development practices. Strong awareness of OWASP Top 10 and a proactive approach to identifying and mitigating security vulnerabilities during development. Experience designing and deploying Retrieval-Augmented Generation (RAG) pipelines, working with LLM APIs (AWS Bedrock, OpenAI, Azure OpenAI), and using frameworks like LangChain or LangGraph. Strong knowledge of SDLC principles, CI/CD pipelines, and modern engineering practices. Excellent communication and collaboration skills to partner across engineering, product, and governance teams. Bachelor's degree in computer science, engineering, or related field (or equivalent experience) Who You'll Work With You will be part of the IT & Business Platforms (ITBP) team, partnering closely with the Genie team (BCG's internal GenAI platform built on AWS), as well as the AI Center of Excellence (AI CoE), Responsible AI, and Security/Architecture teams. Together, you'll deliver scalable, secure, and innovative GenAI solutions that transform how BCG's global employees engage with technology. Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join BCG's Global Businesses and Functions (GBF) People Team, supporting 6,500+ employees and 4,000 contingent workers across a fast-evolving global footprint. As part of our wider Global HR Delivery team, you'll play a pivotal role in helping lead and coordinate a variety of cross geographic operational areas on behalf of our HR Delivery team, as well as leading implementation of important people change initiatives. We're seeking an experienced HR expert with a demonstrated breadth of global HR and PMO experience. In this role, you'll: Drive Operational Excellence and Engagement Across Global HR Delivery (20%) - Leading the HR Delivery engine room, coordinate across the team to ensure we are applying best practice approaches to optimize our HR programs and operations - Plan and facilitate HR Delivery leadership team meetings and other team connects - Track and report on key metrics to monitor performance against strategic goals - Create high-quality presentations and insights to engage stakeholders - Identify opportunities for continuous improvement and efficiency - Represent GBF HR Delivery in global operational forums, as needed Lead People Transformation Initiatives (40%) -Scope, plan, and manage HR change projects across businesses and functions -Partner with HR Business Partners to ensure alignment with business objectives and smooth change adoption -Collaborate closely with HR advisory experts across regions and within the BCG matrix -Coordinate with Centers of Expertise (CoEs) such as Workday specialists and Talent Partners for seamless implementation Support Global Employee Relations (ER) PMO (40%) -Monitor CMV workflows to ensure compliance with established processes -Maintain data integrity for ER case management -Produce and share regular ER insights with stakeholders across GBF -Identify themes and trends to recommend process improvements, training, and areas of focus -Provide case support for investigations (e.g., note-taking, documentation, follow-ups) What You'll Bring Experience and background Demonstrated experience in HR and/or People change/Consulting roles Expertise in Project Management and/or PMO experience incl focus on Change management Working with global and matrixed teams/organizations Energised by fast paced work, and making change happen - in a flexible environment and comfortable adapting to change Proficient in Microsoft PowerPoint, Excel, and Project tools, and strong experience taking data sets and generating polished and insightful output for stakeholders Skills HR/People Data - analytics & reporting Data interpretation & insight delivery Confidentiality & sensitivity on a range of people information/topics Slide writing and storytelling Process improvement and documentation Stakeholder management & relationship building Who You'll Work With You will report to the People Change & Transformation Senior Director, and work closely with the team Director day to day on projects & topics. Broader constellation will be our GBF HR Delivery team (a group of HR experts regionally and country focused on HR operations) Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Nov 20, 2025
Full time
Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do Join BCG's Global Businesses and Functions (GBF) People Team, supporting 6,500+ employees and 4,000 contingent workers across a fast-evolving global footprint. As part of our wider Global HR Delivery team, you'll play a pivotal role in helping lead and coordinate a variety of cross geographic operational areas on behalf of our HR Delivery team, as well as leading implementation of important people change initiatives. We're seeking an experienced HR expert with a demonstrated breadth of global HR and PMO experience. In this role, you'll: Drive Operational Excellence and Engagement Across Global HR Delivery (20%) - Leading the HR Delivery engine room, coordinate across the team to ensure we are applying best practice approaches to optimize our HR programs and operations - Plan and facilitate HR Delivery leadership team meetings and other team connects - Track and report on key metrics to monitor performance against strategic goals - Create high-quality presentations and insights to engage stakeholders - Identify opportunities for continuous improvement and efficiency - Represent GBF HR Delivery in global operational forums, as needed Lead People Transformation Initiatives (40%) -Scope, plan, and manage HR change projects across businesses and functions -Partner with HR Business Partners to ensure alignment with business objectives and smooth change adoption -Collaborate closely with HR advisory experts across regions and within the BCG matrix -Coordinate with Centers of Expertise (CoEs) such as Workday specialists and Talent Partners for seamless implementation Support Global Employee Relations (ER) PMO (40%) -Monitor CMV workflows to ensure compliance with established processes -Maintain data integrity for ER case management -Produce and share regular ER insights with stakeholders across GBF -Identify themes and trends to recommend process improvements, training, and areas of focus -Provide case support for investigations (e.g., note-taking, documentation, follow-ups) What You'll Bring Experience and background Demonstrated experience in HR and/or People change/Consulting roles Expertise in Project Management and/or PMO experience incl focus on Change management Working with global and matrixed teams/organizations Energised by fast paced work, and making change happen - in a flexible environment and comfortable adapting to change Proficient in Microsoft PowerPoint, Excel, and Project tools, and strong experience taking data sets and generating polished and insightful output for stakeholders Skills HR/People Data - analytics & reporting Data interpretation & insight delivery Confidentiality & sensitivity on a range of people information/topics Slide writing and storytelling Process improvement and documentation Stakeholder management & relationship building Who You'll Work With You will report to the People Change & Transformation Senior Director, and work closely with the team Director day to day on projects & topics. Broader constellation will be our GBF HR Delivery team (a group of HR experts regionally and country focused on HR operations) Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws. BCG is an E - Verify Employer. Click here for more information on E-Verify.
Join Our Highways Team as a Service Delivery Manager We're looking for an experienced Service Delivery Manager to join our Highways team based in Thimble Mill Lane, Birmingham. In this key role, you'll lead the strategic direction and day-to-day delivery of highways operations. Working closely with Birmingham Highways Limited (BHL), Birmingham City Council (BCC), supply chain partners, and stakehol click apply for full job details
Nov 20, 2025
Full time
Join Our Highways Team as a Service Delivery Manager We're looking for an experienced Service Delivery Manager to join our Highways team based in Thimble Mill Lane, Birmingham. In this key role, you'll lead the strategic direction and day-to-day delivery of highways operations. Working closely with Birmingham Highways Limited (BHL), Birmingham City Council (BCC), supply chain partners, and stakehol click apply for full job details
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do Attend architecture calls to define user stories and document use cases in JIRA. Define clear software interfaces to external modules and outline end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products. Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively. Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills. Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
Nov 20, 2025
Full time
We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's award-winning products remain intuitive, high-quality, and impactful. This role sits within the fast-paced Connectivity Software team, part of Sky Home Communications. We lead development on the RDK WAN Manager and Broadband Application Framework-key components of the open-source RDK-B platform used in millions of broadband devices worldwide. As a Software Architect, you'll define the software component architecture for our connectivity products, ensuring robust, scalable design. You'll represent Sky in the RDK-B community, support continuous improvement, and collaborate with stakeholders across the business. A proactive mindset and commitment to quality are essential. You'll be part of a world-class team building cutting-edge, network-enabled products that empower Sky customers to stay connected and enjoy what they love-anytime, anywhere. What you'll do Attend architecture calls to define user stories and document use cases in JIRA. Define clear software interfaces to external modules and outline end-to-end deployment scenarios. Contribute to feasibility assessments and delivery planning for proposed architectures. Define and document software component architecture to support scalable, maintainable solutions. Identify and implement technical changes required to meet specific project requirements. Lead technical investigations, applying creative problem-solving and advanced debugging techniques. Collaborate with third-party partners and suppliers to integrate their solutions into Sky's products. Engage with the RDK-B community-leading working groups, proposing solutions, building consensus-and work closely with internal architects, hardware teams, and the Head of Department to drive innovation and transformation of the router stack. What you'll bring Strong software development experience in C/C++ on Linux, with a solid understanding of the software development lifecycle. Expertise in software architecture for IP routers and network devices (VoIP, DSL, GPON, DOCSIS, Wi-Fi), and familiarity with protocols like TCP/IP, SIP, RTP, PPP, DHCP, IPv4/IPv6, OpenSync, OVS, TR-069, and WebPA. Excellent communication skills, able to adapt technical detail to suit different audiences, and a collaborative mindset that supports team success. Highly organised and self-motivated, thriving in fast-paced environments with the ability to manage multiple priorities effectively. Creative and analytical thinker, with meticulous attention to detail and strong problem-solving and debugging skills. Experience with RDK-B, Open WRT, or PRPL WRT is a significant advantage. Team overview Product Delivery Want to deliver brilliant products and unmissable entertainment that grips millions of households? Our 1000 strong, Product Delivery team does everything from developing innovative AI technology to creating the best HDR viewing experience for TV products. From Sky Go to Sky Q & Sky Glass, we take our products to the next level and make them more agile and reliable with every release. The rewards There's one thing people can't stop talking about when it comes to : the perks. Here's a taster: Sky Q, for the TV you love all in one place The magic of Sky Glass at an exclusive rate A generous pension package Private healthcare Discounted mobile and broadband A wide range of Sky VIP rewards and experiences Inclusion & how you'll work We are a Disability Confident Employer, and welcome and encourage applications from all candidates. We will look to ensure a fair and consistent experience for all, and will make reasonable adjustments to support you where appropriate. Please flag any adjustments you need to your recruiter as early as you can. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process. Your office space Brentwood This location takes some beating: we're practically in Brentwood station, which has regular trains to London Liverpool Street. If you find it easier to drive, there's some onsite parking, while Chatham Way car park is a short walk away. We'd love to hear from you Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it, too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet. If you believe in better, we'll back you all the way. Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location : Inchinnan Reports to : Project Manager Role Purpose: Responsible for the safe execution of concurrent projects for various Rolls -Royce sites. You will ensure that projects are delivered to meet Integral & Rolls Royce's standards in regards to safety, quality and programme, whilst complying as a Principle Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. You will be qualified in a related trade e.g. mechanical, electrical, civil engineering, building fabric, roofing etc. What you will be doing Provide Health and safety leadership to your site delivery team, promote behavioural safety improvements and carry out regular site manager safety audits reporting findings to the management / safety team. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the project. Delivering projects to programme as set by the senior management team. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Promote, develop and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at site level. Support where required the mandatory reporting of KPI's, Good Catches/Near Misses (GC/NM), accidents and incidents are carried out as per Integral and Rolls Royce procedures. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Carry out regular toolbox talks, daily activity briefings with Rolls Royce & sub-contractors. Maintain accurate records of works done and expenditure reporting this information to the project manager where applicable. Liaise with the project manager to order general materials as required to complete the project. Co-ordinate all activities on site, issue permits in compliance with CDM and CSO6 Liaise with the Rolls Royce Project Manager to ensure that the works are delivered in accordance with the workbook. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls Royce Standards and are completed snag and defect free. To lead your team to deliver the company's "management expectations" successfully across all key areas of the project, managing and supporting the individuals and team that are under your control to meet and exceed business performance targets. What we will need from you Proven and demonstrable experience in the role of a supervisor/ site manager (essential). Experience of external construction work bias including groundworks, steel frame buildings, cladding & drainage installation experience. Experience of working in occupied buildings/campuses (highly desirable). Experience of managing health and safety procedures along with knowledge of H&S standards/regulations (essential). Ability to develop a good understanding of the customers' business requirements (essential). City & Guilds /NVQ (or equivalent) construction related qualification (essential). SSSTS/SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level of organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). Adept at working in a team and providing leadership/support to fellow team members (essential). Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at JLL. Additional Information Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider Location: On-site -Inchinnan, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Nov 20, 2025
Full time
JLL empowers you to shape a brighter way .Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Location : Inchinnan Reports to : Project Manager Role Purpose: Responsible for the safe execution of concurrent projects for various Rolls -Royce sites. You will ensure that projects are delivered to meet Integral & Rolls Royce's standards in regards to safety, quality and programme, whilst complying as a Principle Contractor with current CDM legislation. This includes compliance with MS18 and CSO6 Rolls Royce standards. You will be qualified in a related trade e.g. mechanical, electrical, civil engineering, building fabric, roofing etc. What you will be doing Provide Health and safety leadership to your site delivery team, promote behavioural safety improvements and carry out regular site manager safety audits reporting findings to the management / safety team. Support the project risk management process and ensure effective controls are established to ensure the safe and timely delivery of the project. Delivering projects to programme as set by the senior management team. Support project opportunities where identified, to realise, maintain and improve the commercial project performance. Promote, develop and maintain effective client/stakeholder relationships to protect and enhance the company's reputation at site level. Support where required the mandatory reporting of KPI's, Good Catches/Near Misses (GC/NM), accidents and incidents are carried out as per Integral and Rolls Royce procedures. To ensure our suppliers, sub-contractors and direct workforce follow company policies and procedures including Health & Safety, Quality Assurance and Engineering standards. Carry out regular toolbox talks, daily activity briefings with Rolls Royce & sub-contractors. Maintain accurate records of works done and expenditure reporting this information to the project manager where applicable. Liaise with the project manager to order general materials as required to complete the project. Co-ordinate all activities on site, issue permits in compliance with CDM and CSO6 Liaise with the Rolls Royce Project Manager to ensure that the works are delivered in accordance with the workbook. To ensure works are carried out to high standard complying with relevant British Standards, codes of practice and Rolls Royce Standards and are completed snag and defect free. To lead your team to deliver the company's "management expectations" successfully across all key areas of the project, managing and supporting the individuals and team that are under your control to meet and exceed business performance targets. What we will need from you Proven and demonstrable experience in the role of a supervisor/ site manager (essential). Experience of external construction work bias including groundworks, steel frame buildings, cladding & drainage installation experience. Experience of working in occupied buildings/campuses (highly desirable). Experience of managing health and safety procedures along with knowledge of H&S standards/regulations (essential). Ability to develop a good understanding of the customers' business requirements (essential). City & Guilds /NVQ (or equivalent) construction related qualification (essential). SSSTS/SMSTS, JIB/BESA, CSCS Card, First Aid (essential). Competent user of IT software packages including MS Office, Fieldview or similar tablet-based quality assurance software (essential). Excellent interpersonal skills, with clear and confident written and verbal communication skills (essential). High level of organisational ability along with time management skills in order to drive and meet deadlines (essential). Self-motivated with a proactive approach to all tasks undertaken. Able to demonstrate initiative (essential). Commitment to providing a high-quality service demonstrating reliability, conscientiousness and flexibility (essential). Adept at working in a team and providing leadership/support to fellow team members (essential). Please note: You will be required to undertake a basic or enhanced DBS check as part of your job role at JLL. Additional Information Project Services is a wholly owned subsidiary of JLL, global real estate services firm that provides comprehensive, integrated property related expertise, including management, transaction and advisory services, to investors and occupiers locally, regionally and globally.Project Services delivers design & build solutions using a network of partner trade package subcontractors and suppliers. Through strong growth and outstanding regional client service, the Project Services business has become JLL UK & I leaders of design & build services provider Location: On-site -Inchinnan, GBRIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table! If you require any changes to the application process, please email or call + 44 ( 0 ) to contact one of our team members to discuss how to best support you throughout the process. Please note, the contact details provided are to discuss or request for adjustments to be made to the hiring process. Please direct any other general recruiting inquiries to our page > I want to work for JLL. JLL Privacy Notice Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .
Job Role: Small Works Project Manager Location: RAF Waddington (on-site) Contract: Permanent, Full Time Salary: £40,000- £43,000 Per Annum About the Role Mainstay Recruitment are seeking a skilled and motivated Small Works Project Manager to lead the delivery of billable works and small projects across Defence Estates for our well known client click apply for full job details
Nov 20, 2025
Full time
Job Role: Small Works Project Manager Location: RAF Waddington (on-site) Contract: Permanent, Full Time Salary: £40,000- £43,000 Per Annum About the Role Mainstay Recruitment are seeking a skilled and motivated Small Works Project Manager to lead the delivery of billable works and small projects across Defence Estates for our well known client click apply for full job details
Financial Reporting Manager - Development (Largely Remote) Are you a fully qualified accountant with a passion for property development? Do you enjoy combining financial accounting with management insight to support complex development pipelines? Are you looking for a role where you can lead, influence, and make a real impact across a growing team? If yes, look no further! We are seeking a Financial Reporting Manager (Development) to join a busy and ambitious property development function. This is a brand-new role created to support the increasing complexities of the development pipeline, giving you the opportunity to take ownership of both financial and management accounting across multiple entities, including development companies and joint ventures. The key duties of this Financial Reporting Manager (Development) will be: Managing all aspects of financial accounting and tax for development schemes from initial conception to completion. Leading budgeting, forecasting, and monthly monitoring for the development pipeline, including cashflows, grants, and unit-level forecasts. Overseeing high-volume transactional activity, including purchase agreements, deposits, stage payments, and accounting for shared ownership. Managing intercompany accounting and supporting the consolidation of development entities into the wider group. Leading internal and external audits and preparing financial statements for the development company. Supporting and managing a Finance Officer responsible for sales-related transactions, ensuring effective delivery of their objectives. This is a rare opportunity to take a central finance role in a complex property development environment. You'll relieve senior management of key operational tasks, influence new reporting systems, and help the team deliver £300m+ development budgets annually. With a mix of strategic and hands-on accounting work, this role gives you visibility across the whole development pipeline. The successful candidate will be: Fully qualified accountant with a strong accounting background. Experienced in financial accounting, management accounting, and intercompany transactions. Confident managing large balance sheets, complex development schemes, and external audits. Experienced in property development or highly regulated sectors. Ideally experienced managing a team, though training is available if needed. Working pattern & location: Flexible, largely home-based with occasional visits to the office in Solihull. This is a unique opportunity to step into a pivotal finance role in a growing, high-value property development environment. Applications are being reviewed on a rolling basis - apply now to secure your chance to shape this new function.
Nov 20, 2025
Full time
Financial Reporting Manager - Development (Largely Remote) Are you a fully qualified accountant with a passion for property development? Do you enjoy combining financial accounting with management insight to support complex development pipelines? Are you looking for a role where you can lead, influence, and make a real impact across a growing team? If yes, look no further! We are seeking a Financial Reporting Manager (Development) to join a busy and ambitious property development function. This is a brand-new role created to support the increasing complexities of the development pipeline, giving you the opportunity to take ownership of both financial and management accounting across multiple entities, including development companies and joint ventures. The key duties of this Financial Reporting Manager (Development) will be: Managing all aspects of financial accounting and tax for development schemes from initial conception to completion. Leading budgeting, forecasting, and monthly monitoring for the development pipeline, including cashflows, grants, and unit-level forecasts. Overseeing high-volume transactional activity, including purchase agreements, deposits, stage payments, and accounting for shared ownership. Managing intercompany accounting and supporting the consolidation of development entities into the wider group. Leading internal and external audits and preparing financial statements for the development company. Supporting and managing a Finance Officer responsible for sales-related transactions, ensuring effective delivery of their objectives. This is a rare opportunity to take a central finance role in a complex property development environment. You'll relieve senior management of key operational tasks, influence new reporting systems, and help the team deliver £300m+ development budgets annually. With a mix of strategic and hands-on accounting work, this role gives you visibility across the whole development pipeline. The successful candidate will be: Fully qualified accountant with a strong accounting background. Experienced in financial accounting, management accounting, and intercompany transactions. Confident managing large balance sheets, complex development schemes, and external audits. Experienced in property development or highly regulated sectors. Ideally experienced managing a team, though training is available if needed. Working pattern & location: Flexible, largely home-based with occasional visits to the office in Solihull. This is a unique opportunity to step into a pivotal finance role in a growing, high-value property development environment. Applications are being reviewed on a rolling basis - apply now to secure your chance to shape this new function.
Global Mobility Account Manager - German Speaking Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business click apply for full job details
Nov 20, 2025
Full time
Global Mobility Account Manager - German Speaking Job Type: Permanent Location: London Salary: Negotiable + Bonus + Benefits Reporting to the Global Mobility Services Director, this role offers an opportunity to oversee the delivery of a wide range of global mobility services to a challenging client portfolio as well as being a contributor to support the growth of the business click apply for full job details
Risk Manager - Site Delivery MARG01 Based in our Suffolk office with hybrid working available PAYE £643.71 or Umbrella £890.71 Vacancy Overview: Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on one of the most exciting and largest megaprojects in the UK, click apply for full job details
Nov 20, 2025
Contractor
Risk Manager - Site Delivery MARG01 Based in our Suffolk office with hybrid working available PAYE £643.71 or Umbrella £890.71 Vacancy Overview: Are you looking for a career which is rewarding, at the cutting edge of project development and where you can really make a difference? Come and join our expanding Sizewell C (SZC) team and work on one of the most exciting and largest megaprojects in the UK, click apply for full job details
The Value At ProvisionPoint, we believe in career paths with no ceiling. As a part of our new and quickly evolving sales team, you will have the opportunity to grow and develop the team alongside your own career. If you have an entrepreneurial spirit and excel when carving out your own path, this is the role for you! The opportunity to grow your career with ProvisionPoint is endless. While being a part of a new team, you will also be surrounded by experienced leaders who believe in teaching rather than telling, developing you through shadowing, lessons learned, observation, and feedback. With a new team you will have the opportunity to get exposure to multiple industries, aspects of the business, and areas of sales that are hard to come by in structured, well-developed sales teams. Our goal is to create a career path that matters to you. The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service/support roles) to join our growing support and delivery team. Our product is unique so the successful candidate will receive world-class product training, the opportunity to develop knowledge of the wider Microsoft 365 ecosystem and work towards Microsoft certifications. The remote nature of the job provides a flexible working environment which can be easily adjusted to suit your personal circumstances. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and opportunities to travel to conferences. We are looking for someone who can work well in a fast-paced environment and is willing to make the role their own. The Commitment Deliver product demonstrations Guide potential customers through a 30-day trial of the product Manage new customers and partners through the product onboarding process Encourage customers to uptake additional products where necessary Develop healthy customer/partner relationships Create and update the product knowledge base articles Support with marketing content, including blogs and webinars Evaluate and analyze customer needs and support requirements Act as a customer advocate to raise product feedback Troubleshoot issues and manage support ticket lifecycle Assist in account management for customer/partner renewals through the CRM The Talent Excellent written and verbal communication skills Outstanding troubleshooting ability Effective organization and time management Ongoing desire to expand personal skill base Good customer support experiences Able to work independently and as part of a team Experience working for SaaS companies or Microsoft technologies Must be Dutch Speaking (Professional or Native level)
Nov 20, 2025
Full time
The Value At ProvisionPoint, we believe in career paths with no ceiling. As a part of our new and quickly evolving sales team, you will have the opportunity to grow and develop the team alongside your own career. If you have an entrepreneurial spirit and excel when carving out your own path, this is the role for you! The opportunity to grow your career with ProvisionPoint is endless. While being a part of a new team, you will also be surrounded by experienced leaders who believe in teaching rather than telling, developing you through shadowing, lessons learned, observation, and feedback. With a new team you will have the opportunity to get exposure to multiple industries, aspects of the business, and areas of sales that are hard to come by in structured, well-developed sales teams. Our goal is to create a career path that matters to you. The Grind ProvisionPoint is seeking a motivated Customer Success Manager (minimum 3 years in customer service/support roles) to join our growing support and delivery team. Our product is unique so the successful candidate will receive world-class product training, the opportunity to develop knowledge of the wider Microsoft 365 ecosystem and work towards Microsoft certifications. The remote nature of the job provides a flexible working environment which can be easily adjusted to suit your personal circumstances. There will also be regular in-person co-working sessions with the Customer Success Team, meetings with the wider business and opportunities to travel to conferences. We are looking for someone who can work well in a fast-paced environment and is willing to make the role their own. The Commitment Deliver product demonstrations Guide potential customers through a 30-day trial of the product Manage new customers and partners through the product onboarding process Encourage customers to uptake additional products where necessary Develop healthy customer/partner relationships Create and update the product knowledge base articles Support with marketing content, including blogs and webinars Evaluate and analyze customer needs and support requirements Act as a customer advocate to raise product feedback Troubleshoot issues and manage support ticket lifecycle Assist in account management for customer/partner renewals through the CRM The Talent Excellent written and verbal communication skills Outstanding troubleshooting ability Effective organization and time management Ongoing desire to expand personal skill base Good customer support experiences Able to work independently and as part of a team Experience working for SaaS companies or Microsoft technologies Must be Dutch Speaking (Professional or Native level)
Senior Construction Delivery ManagerOur Vacancy# Senior Construction Delivery Manager Nuclear / Project Management Bridgwater United Kingdom 23/09/25 On site Share Job Description The Job Mission This role is embedded in the Construction Delivery Group on a nuclear power station project. You'll lead the M&E Senior Construction Delivery team to oversee Tier 1 contractor activities. Your future team will play a key part in ensuring safety, quality, cost, and schedule objectives are achieved. Key Responsibilities: ️ Lead planning, coordination, and delivery of mechanical, electrical, and HVAC works ️ Manage and support a team of 20+ construction professionals ️ Drive nuclear safety and embed a strong safety culture in all processes ️ Oversee contractor performance, logistics, quality, and schedule milestones ️ Chair coordination meetings and produce reports for senior stakeholders ️ Support Tier 1 contract partners in contract delivery and compliance ️ Ensure regulatory, environmental, and health & safety requirements are met ️ Act as Duty Construction Manager on a rota basis, with full training provided Essential Skills: Extensive experience delivering large-scale M&E projects Strong knowledge of construction sequencing and resource planning Good understanding of commercial principles in construction Degree (or equivalent) in Mechanical & Electrical Engineering or Construction Knowledge of CDM regulations and site safety standards NEBOSH, SMSTS, or IOSH qualification holder Proven stakeholder management and leadership ability Fluent in English, with excellent reporting and communication skills Desired Skills: Experience working in nuclear or high-security environments French language skills Experience with Tier 1 contractor interface management Familiarity with large-scale project controls and reporting systems Background in Mechanical, Electrical, and HVAC construction oversight Be part of a mission-driven team shaping the UK's nuclear future. If you're motivated to lead complex construction programmes and want to join one of the world's top nuclear engineering companies, apply today and start your next chapter with Assystem. Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed Employee referral schemeWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Nov 20, 2025
Full time
Senior Construction Delivery ManagerOur Vacancy# Senior Construction Delivery Manager Nuclear / Project Management Bridgwater United Kingdom 23/09/25 On site Share Job Description The Job Mission This role is embedded in the Construction Delivery Group on a nuclear power station project. You'll lead the M&E Senior Construction Delivery team to oversee Tier 1 contractor activities. Your future team will play a key part in ensuring safety, quality, cost, and schedule objectives are achieved. Key Responsibilities: ️ Lead planning, coordination, and delivery of mechanical, electrical, and HVAC works ️ Manage and support a team of 20+ construction professionals ️ Drive nuclear safety and embed a strong safety culture in all processes ️ Oversee contractor performance, logistics, quality, and schedule milestones ️ Chair coordination meetings and produce reports for senior stakeholders ️ Support Tier 1 contract partners in contract delivery and compliance ️ Ensure regulatory, environmental, and health & safety requirements are met ️ Act as Duty Construction Manager on a rota basis, with full training provided Essential Skills: Extensive experience delivering large-scale M&E projects Strong knowledge of construction sequencing and resource planning Good understanding of commercial principles in construction Degree (or equivalent) in Mechanical & Electrical Engineering or Construction Knowledge of CDM regulations and site safety standards NEBOSH, SMSTS, or IOSH qualification holder Proven stakeholder management and leadership ability Fluent in English, with excellent reporting and communication skills Desired Skills: Experience working in nuclear or high-security environments French language skills Experience with Tier 1 contractor interface management Familiarity with large-scale project controls and reporting systems Background in Mechanical, Electrical, and HVAC construction oversight Be part of a mission-driven team shaping the UK's nuclear future. If you're motivated to lead complex construction programmes and want to join one of the world's top nuclear engineering companies, apply today and start your next chapter with Assystem. Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed Employee referral schemeWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Senior Design PlannerOur Vacancy# Senior Design Planner Nuclear / Project Management London United Kingdom 23/09/25 On site 45,000 - 58,000 £/mo ShareThe UK government has pledged to reach carbon neutrality by 2050 and, as such, is pushing ahead with significant investment in nuclear and renewable energies. Assystem, as a leading provider of project management, design engineering & construction supervision services within the nuclear industry, has aligned its own strategy to support this switch to low-carbon energy, whilst also recognising transport and infrastructure systems to be a major factor in influencing the outcome of government policy. By acquiring Logikal in 2023, Assystem reaffirmed their commitment to the UK's energy transition by combining strengths with a long-established provider of expertise to the transport & infrastructure sectors. We deliver professional services within PMO project delivery, particularly in the areas of project planning, project controls, risk management and enhanced business intelligence. Based on these solid foundations, our team continues to build on its existing capability and has ambitious plans to develop its reach within both the transport & infrastructure sectors and through the additional opportunities offered via the Assystem network within the nuclear sector. Our objectives will ultimately be defined by our ability to attract and retain those talented individuals who share our vision and wish to join us in shaping the future. Job DescriptionOur clients' Project Controls serve as a centre of excellence, managing and strategically using delivery performance management information. Our team will enable successful delivery of the project through proactive Project Controls that drives forward-looking solutions to continuously improve performance. As a Programme Intermediate Scheduler, you will be working within either the Project Management Office (PMO) or the Delivery Programmes.The post holder will support the delivery of a discrete area of scope within the PMO or Programme Area they are assigned, reporting into either the Programme Senior Scheduler or Programme Schedule Lead. They will adhere to the Project Controls Execution Plan and the Schedule Functional Guidelines which ensures we operate and deliver controls within the governance structure, organisation and delivery model. They will ensure Schedule activities are being carried out in an efficient manor in accordance with calendars and deadlines established on the project. They will be proactive in their approach to driving innovation and excellence.The candidate should have experience of working on in a construction environment and they will have experience of working on an integrated schedule and have basic understanding of how integrated Project Controls management information is achieved. The candidate should be proactive and collaborative, while also inquisitive and willing to challenge outputs provided by those within the team and the supply chain they interact with. They should be able to participate in workshops, and where relevant lead on lead on schedule topics. They should be able to collaborate with the project teams to develop schedules from first principles and / or summarise supply chain schedules, identify key interfaces, drive efficiencies, opportunities and mitigations.They will have experience of working with the supply chain, multi discipline teams and Project Managers to ensure that all schedule related activities are carried out effectively. They will have a general understanding of commercial matters relating to the schedule, and be able to review supplier schedule submissions, to ensure that the schedules are compliant with the Contract requirements, contain the required schedule information and be willing to escalate issues that don't align with the overall objectives. They will be comfortable to present schedule related material and support workshops to assure supply chain submissions, deep dive critical issues, mitigate schedule pressures, peer review other schedules.They should be able to demonstrate their ability to prioritize multiple schedule related activities to support successful delivery. Liaising with the supply chain to assurance contract compliance of their Schedule related information Support the successful delivery of the integrated schedule and schedule related information relating to their scope of work. Support the wider schedule team with progress reporting including schedule updates, forecast to complete, variance identification and opportunities for improvement. Support the on-time production and quality of month end IWS forecast, baseline and Performance Reports for their direct scope of works. Support stakeholder management to ensure successful delivery of SZC. All items detailed above in the Job Description section. Experience working in the design and construction environment. Experience working in a multi-disciplinary team. Good planning and scheduling knowledge Experience in Primavera P6 Proficiency in Microsoft Word, Excel, and PowerPoint. Ability to work with the wider team to develop programmes from first principles, as well as an ability to assure suppliers' programmes. Understanding of Schedule Hierarchy, Schedule integration, and Schedule change. Understanding of various contracts (such as NEC, FIDIC) and how they relate to the schedule. Understanding in construction management Deliverables focused and a good problem solver, rising to meet any challenge. Good presentation skills. Good interpersonal and communication skills. Ability to exercise sound judgement in complex situations Pragmatic approach to scheduling Willing to be flexible and offer to help other team members as and when required Degree or equivalent qualification in business analysis, accounting, finance, construction, engineering or project management, or related technical field. Understanding of QSRA Understanding of the Design processes Understanding of CDM and the impact on the schedule. Stakeholder management Knowledge of Project Management techniques as described in APM Guidelines or similar learned society Associate membership of AACE, PMI, APM or similar association with association certifications. User of a range of reporting and analytics software and project controls systems, particularly Power BI. Experience in the Civil Nuclear sector. Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed Flexible working Employee referral scheme days a week in London / Suffolk office Hybrid remote/in-officeWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
Nov 20, 2025
Full time
Senior Design PlannerOur Vacancy# Senior Design Planner Nuclear / Project Management London United Kingdom 23/09/25 On site 45,000 - 58,000 £/mo ShareThe UK government has pledged to reach carbon neutrality by 2050 and, as such, is pushing ahead with significant investment in nuclear and renewable energies. Assystem, as a leading provider of project management, design engineering & construction supervision services within the nuclear industry, has aligned its own strategy to support this switch to low-carbon energy, whilst also recognising transport and infrastructure systems to be a major factor in influencing the outcome of government policy. By acquiring Logikal in 2023, Assystem reaffirmed their commitment to the UK's energy transition by combining strengths with a long-established provider of expertise to the transport & infrastructure sectors. We deliver professional services within PMO project delivery, particularly in the areas of project planning, project controls, risk management and enhanced business intelligence. Based on these solid foundations, our team continues to build on its existing capability and has ambitious plans to develop its reach within both the transport & infrastructure sectors and through the additional opportunities offered via the Assystem network within the nuclear sector. Our objectives will ultimately be defined by our ability to attract and retain those talented individuals who share our vision and wish to join us in shaping the future. Job DescriptionOur clients' Project Controls serve as a centre of excellence, managing and strategically using delivery performance management information. Our team will enable successful delivery of the project through proactive Project Controls that drives forward-looking solutions to continuously improve performance. As a Programme Intermediate Scheduler, you will be working within either the Project Management Office (PMO) or the Delivery Programmes.The post holder will support the delivery of a discrete area of scope within the PMO or Programme Area they are assigned, reporting into either the Programme Senior Scheduler or Programme Schedule Lead. They will adhere to the Project Controls Execution Plan and the Schedule Functional Guidelines which ensures we operate and deliver controls within the governance structure, organisation and delivery model. They will ensure Schedule activities are being carried out in an efficient manor in accordance with calendars and deadlines established on the project. They will be proactive in their approach to driving innovation and excellence.The candidate should have experience of working on in a construction environment and they will have experience of working on an integrated schedule and have basic understanding of how integrated Project Controls management information is achieved. The candidate should be proactive and collaborative, while also inquisitive and willing to challenge outputs provided by those within the team and the supply chain they interact with. They should be able to participate in workshops, and where relevant lead on lead on schedule topics. They should be able to collaborate with the project teams to develop schedules from first principles and / or summarise supply chain schedules, identify key interfaces, drive efficiencies, opportunities and mitigations.They will have experience of working with the supply chain, multi discipline teams and Project Managers to ensure that all schedule related activities are carried out effectively. They will have a general understanding of commercial matters relating to the schedule, and be able to review supplier schedule submissions, to ensure that the schedules are compliant with the Contract requirements, contain the required schedule information and be willing to escalate issues that don't align with the overall objectives. They will be comfortable to present schedule related material and support workshops to assure supply chain submissions, deep dive critical issues, mitigate schedule pressures, peer review other schedules.They should be able to demonstrate their ability to prioritize multiple schedule related activities to support successful delivery. Liaising with the supply chain to assurance contract compliance of their Schedule related information Support the successful delivery of the integrated schedule and schedule related information relating to their scope of work. Support the wider schedule team with progress reporting including schedule updates, forecast to complete, variance identification and opportunities for improvement. Support the on-time production and quality of month end IWS forecast, baseline and Performance Reports for their direct scope of works. Support stakeholder management to ensure successful delivery of SZC. All items detailed above in the Job Description section. Experience working in the design and construction environment. Experience working in a multi-disciplinary team. Good planning and scheduling knowledge Experience in Primavera P6 Proficiency in Microsoft Word, Excel, and PowerPoint. Ability to work with the wider team to develop programmes from first principles, as well as an ability to assure suppliers' programmes. Understanding of Schedule Hierarchy, Schedule integration, and Schedule change. Understanding of various contracts (such as NEC, FIDIC) and how they relate to the schedule. Understanding in construction management Deliverables focused and a good problem solver, rising to meet any challenge. Good presentation skills. Good interpersonal and communication skills. Ability to exercise sound judgement in complex situations Pragmatic approach to scheduling Willing to be flexible and offer to help other team members as and when required Degree or equivalent qualification in business analysis, accounting, finance, construction, engineering or project management, or related technical field. Understanding of QSRA Understanding of the Design processes Understanding of CDM and the impact on the schedule. Stakeholder management Knowledge of Project Management techniques as described in APM Guidelines or similar learned society Associate membership of AACE, PMI, APM or similar association with association certifications. User of a range of reporting and analytics software and project controls systems, particularly Power BI. Experience in the Civil Nuclear sector. Benefits include: Pension scheme (8% company contribution / 4% personal contribution) 25 days' paid annual leave + bank holidays + option to buy or sell days Professional fees reimbursed Flexible working Employee referral scheme days a week in London / Suffolk office Hybrid remote/in-officeWe are committed to equal treatment of candidates and promote, as well as foster all forms of diversity within our company. We believe that bringing together people with different backgrounds and perspectives is essential for creating innovative and impactful solutions. Skills, talent, and our people's ability to dare are the only things that matter !. Bring your unique contributions and help us shape the future.
MEICA Site Manager Isleworth Salary: £60,000£70,000 Overview Seeking an experienced MEICA Site Manager to oversee mechanical, electrical, instrumentation, control and automation works on complex water and civil engineering projects. You will manage site delivery, ensure compliance with safety and quality standards, support commissioning, and drive commercial performance click apply for full job details
Nov 20, 2025
Full time
MEICA Site Manager Isleworth Salary: £60,000£70,000 Overview Seeking an experienced MEICA Site Manager to oversee mechanical, electrical, instrumentation, control and automation works on complex water and civil engineering projects. You will manage site delivery, ensure compliance with safety and quality standards, support commissioning, and drive commercial performance click apply for full job details
Overview Duration: end 31 March 2026 Structure: 4 days/week Start: October 6, 2026 Project Location(s): Home base, United Kingdom (with potential travel) Please note this consultancy is contingent on the confirmation of funding and set up will be inside IR35 Background Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within. Purpose / Project Description Mercy Corps is recruiting a Project Manager for the FCDO funded, Resilience and Adaptation Fund Learning Facility (RAFLF). The RAFLF will curate, compile and develop evidence and learning to support and inform current Resilience and Adaptation Fund programmes and inform future investment in resilience and adaptation programming. Consultant Objectives The Project Manager will be responsible for overseeing the successful delivery of the project, ensuring that all project goals and objectives are met in a timely and effective manner. The role will require leadership, coordination, monitoring, and reporting on progress to stakeholders. Consultant Activities Project Management Under the guidance of the Project Lead, manage all phases of the project lifecycle, from initiation to closure. Oversee the development, planning, and implementation of the project plan, ensuring all deliverables align with project objectives. Provide support and coordination to cross-functional teams, ensuring alignment with the overall project goals. Coordinate the contracting of and workplans of consultants and Mercy Corps staff working on the Project to ensure timely delivery. Monitor and assess project risks, developing risk mitigation strategies. Stakeholder Engagement Act as the primary point of contact for all project-related communications. Maintain regular communication with key stakeholders, including donors, consultants, implementing partners. Facilitate meetings and working groups to provide updates and progress reports to stakeholders. Logistics and Operations Management Coordinate the logistics and operational aspects of project activities, including the procurement of consultants, goods and services, travel, and event organization. Ensure project activities are delivered on time, within budget, and to the required quality standards. Monitoring, Evaluation, and Reporting Develop and implement robust monitoring and evaluation (M&E) frameworks to track project performance as needed. Ensure project data is collected, analyzed, and reported on time, and in line with donor requirements. Provide periodic reports on the project's status, achievements, challenges, and risks. Financial Management Monitor the project's budget, ensuring that all expenditures align with the allocated funding and providing frequent reports to the Project Lead. Ensure financial systems, procedures, and controls are in place to manage the project budget efficiently. Collaborate with the finance team to ensure accurate financial reporting and forecast adjustments. Risk and Compliance Management Identify and mitigate project risks (financial, operational, reputational, and technical) on an ongoing basis. Ensure compliance with all relevant policies, regulations, and donor requirements, including safeguarding, gender equality, and anti-corruption standards. Consultant Deliverables Project Work Plan: A detailed work plan outlining key milestones, deadlines, and responsible parties. This will include detailed workplans for each Project deliverable (report publications and workshops). Financial reports: Submission of financial reports. Stakeholder Communication: Monthly updates and ad-hoc briefings to key stakeholders. Risk Management Plan: A comprehensive risk management strategy, regularly updated. Donor reporting: A detailed report as per donor requirements and as per any requests for updates. Timeframe / Schedule End March 31, 2026 Reporting The Consultant will report to: Selena Victor, Senior Director Policy & Advocacy The Consultant will work closely with: Olga Petryniak, Senior Director, Resilience; Lizzy McDonald, lead consultant Required Experience & Skills Educational Background: A degree in international development, project management, business, or a related field or equivalent experience. At least 3-5 years of experience in international development, preferably in climate resilience - however this is not essential. Proven track record in managing multi-disciplinary teams and donor-funded projects and excellent project management skills to ensure timely delivery of quality outputs with multiple stakeholders. Strong experience in financial and budget management. Familiarity with the UK government's international development policies and FCDO processes. Experience working with international donors such as FCDO is highly desirable. Excellent leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Expertise in M&E, project reporting, and risk management. Fluency in English Ability to work effectively under pressure and meet tight deadlines. Team Engagement and Equal Opportunity Mercy Corps is committed to building a diverse, inclusive team and fostering collaboration, trust, and respect. We provide equal employment opportunities without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other protected characteristic. safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment. Team members are expected to conduct themselves professionally and adhere to Mercy Corps Code of Conduct Policies, and to complete mandatory Code of Conduct e-learning courses upon hire and annually.
Nov 20, 2025
Full time
Overview Duration: end 31 March 2026 Structure: 4 days/week Start: October 6, 2026 Project Location(s): Home base, United Kingdom (with potential travel) Please note this consultancy is contingent on the confirmation of funding and set up will be inside IR35 Background Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action - helping people triumph over adversity and build stronger communities from within. Purpose / Project Description Mercy Corps is recruiting a Project Manager for the FCDO funded, Resilience and Adaptation Fund Learning Facility (RAFLF). The RAFLF will curate, compile and develop evidence and learning to support and inform current Resilience and Adaptation Fund programmes and inform future investment in resilience and adaptation programming. Consultant Objectives The Project Manager will be responsible for overseeing the successful delivery of the project, ensuring that all project goals and objectives are met in a timely and effective manner. The role will require leadership, coordination, monitoring, and reporting on progress to stakeholders. Consultant Activities Project Management Under the guidance of the Project Lead, manage all phases of the project lifecycle, from initiation to closure. Oversee the development, planning, and implementation of the project plan, ensuring all deliverables align with project objectives. Provide support and coordination to cross-functional teams, ensuring alignment with the overall project goals. Coordinate the contracting of and workplans of consultants and Mercy Corps staff working on the Project to ensure timely delivery. Monitor and assess project risks, developing risk mitigation strategies. Stakeholder Engagement Act as the primary point of contact for all project-related communications. Maintain regular communication with key stakeholders, including donors, consultants, implementing partners. Facilitate meetings and working groups to provide updates and progress reports to stakeholders. Logistics and Operations Management Coordinate the logistics and operational aspects of project activities, including the procurement of consultants, goods and services, travel, and event organization. Ensure project activities are delivered on time, within budget, and to the required quality standards. Monitoring, Evaluation, and Reporting Develop and implement robust monitoring and evaluation (M&E) frameworks to track project performance as needed. Ensure project data is collected, analyzed, and reported on time, and in line with donor requirements. Provide periodic reports on the project's status, achievements, challenges, and risks. Financial Management Monitor the project's budget, ensuring that all expenditures align with the allocated funding and providing frequent reports to the Project Lead. Ensure financial systems, procedures, and controls are in place to manage the project budget efficiently. Collaborate with the finance team to ensure accurate financial reporting and forecast adjustments. Risk and Compliance Management Identify and mitigate project risks (financial, operational, reputational, and technical) on an ongoing basis. Ensure compliance with all relevant policies, regulations, and donor requirements, including safeguarding, gender equality, and anti-corruption standards. Consultant Deliverables Project Work Plan: A detailed work plan outlining key milestones, deadlines, and responsible parties. This will include detailed workplans for each Project deliverable (report publications and workshops). Financial reports: Submission of financial reports. Stakeholder Communication: Monthly updates and ad-hoc briefings to key stakeholders. Risk Management Plan: A comprehensive risk management strategy, regularly updated. Donor reporting: A detailed report as per donor requirements and as per any requests for updates. Timeframe / Schedule End March 31, 2026 Reporting The Consultant will report to: Selena Victor, Senior Director Policy & Advocacy The Consultant will work closely with: Olga Petryniak, Senior Director, Resilience; Lizzy McDonald, lead consultant Required Experience & Skills Educational Background: A degree in international development, project management, business, or a related field or equivalent experience. At least 3-5 years of experience in international development, preferably in climate resilience - however this is not essential. Proven track record in managing multi-disciplinary teams and donor-funded projects and excellent project management skills to ensure timely delivery of quality outputs with multiple stakeholders. Strong experience in financial and budget management. Familiarity with the UK government's international development policies and FCDO processes. Experience working with international donors such as FCDO is highly desirable. Excellent leadership, communication, and interpersonal skills. Strong problem-solving and decision-making abilities. Expertise in M&E, project reporting, and risk management. Fluency in English Ability to work effectively under pressure and meet tight deadlines. Team Engagement and Equal Opportunity Mercy Corps is committed to building a diverse, inclusive team and fostering collaboration, trust, and respect. We provide equal employment opportunities without regard to race, color, sex, sexual orientation, religion or belief, national origin, age, disability, marital status, veteran status, or any other protected characteristic. safeguarding & Ethics Mercy Corps is committed to ensuring that all individuals we come into contact with through our work are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse. We will not tolerate child abuse, sexual exploitation, abuse, or harassment. Team members are expected to conduct themselves professionally and adhere to Mercy Corps Code of Conduct Policies, and to complete mandatory Code of Conduct e-learning courses upon hire and annually.
Bristol, Edinburgh, Glasgow, London, Manchester Overview Business Line Job Type Permanent / FTC Date published 15-Sep-2025 20545 Connect to your Industry Deloitte seeks a highly experienced and accomplished Finance and Operations Lead to lead and deliver complex, global ERP programmes. Our Emerging Talent Team offers you exposure to support global clients and their most significant business challenges. We are keen for you to play a key role leading supporting pre-sales activities, scoping and planning Microsoft Dynamics 365 enables transformation programmes based on your area of expertise. Not only that, but you have the chance to become a trusted advisor to our client teams, helping them solve technology enabled change. To be a success you must possess strong business acumen, and be adept at aligning strategic vision with practical delivery, attentive listening skills to understand client challenges. This role requires a leader who can motivate high-performing teams, manage stakeholders effectively, and consistently deliver exceptional results. Proven experience in delivering or being part of the delivery team of complex global programmes is essential. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Support senior leaders at our most strategic clients defining and directing the operational solution and roadmap to address complex business challenges.Combine industry insight with deep knowledge of business transformation enabled by Microsoft D365 Finance & Operations. Want to work with business leaders, alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex and create tangible value for our clients. Responsibilities Lead and manage all aspects of the Finance & Operations Solution lifecycle in conjunction with the Delivery Lead from initiation to closure. Be the domain expert in one of more of the following core areas of finance - P2P, I2C, R2R, Project / Fixed Asset Accounting Assess and understand finance operations and management reporting requirements to recommend the optimal solutions to address client needs Support clients to define the business case for MS D365 F&O enabled finance transformation Play a key role leading supporting pre-sales activities, scoping and planning Microsoft Dynamics 365 enabled transformation programmes based on your areas of expertise Play a key role leading delivery of key workstreams within Microsoft Dynamics 365 enabled transformation programmes Support development of internal capability in Deloitte UK MS D365 F&O team - Finance, through knowledge sharing sessions and demonstrating how you engage clients and solve our clients' biggest problems Develop and maintain strong relationships with key stakeholders, including clients, senior management, and project team members. Effectively communicate project status, risks, and issues to stakeholders at all levels. Identify, analyse, and resolve complex issues and make informed decisions under pressure. Lead and motivate high-performing teams, fostering collaboration and a positive work environment. Contribute to the development of proposals and business cases for new ERP projects. Apply a strategic mindset to solve business issues and complex problems. Deliver well-structured and well-articulated communications (documents, emails, proposals, deliverables, conversations) to achieve win-win possibilities. Ensure high-quality deliverables that meet or exceed client expectations. Deliver value to the client by aligning technology solutions with business needs. Connect to your skills and professional experience As a Microsoft D365 F&O Finance Lead (Senior Manager) in our Emerging Technology team, you will play a key role successfully supporting our clients to transform the way they run and manage finance operations and performance management, you will use your expertise to build capability within the team. The role provides the opportunity to support our global strategic clients address their most significant business challenges alongside building a successful team. You will play a key role supporting finance leadership define their Microsoft D365 F&O solution to shape the future finance function and performance management. You will provide a unique perspective combining industry insight, deep process domain expertise and knowledge of Microsoft D365 F&O and Finance Transformation. You will use your knowledge of finance business process, information model and D365 F&O to design solutions and future products and services, influencing critical finance business processes. You will use the experience gained though-out your career to support how we build and develop our internal capability, provide technical insight (on MS D365 F&O - Finance), demonstrating how you engage and work with clients to solve their most complex business problems.You will use the experience gained though-out your career to support how we build and develop our internal capability, provide technical and or business insight, demonstrating how you engage and work with clients to solve their most complex business problems. Your professional experience Demonstrated domain expertise in one or more core finance processes i.e. R2R, I2C, I2P or equivalent Demonstrated knowledge and experience in ERP implementation methodology and principles Effective time-management, attention to detail and driven to exceed client expectations Relevant experience with full life-cycle implementation of MS D365 F&O - Finance or equivalent proven experience delivering or being part of the delivery team of complex global programmes. Able to develop talent and build a high-performing team Extensive experience in the full lifecycle of ERP implementations (requirements gathering, design, development, testing, deployment, and post-implementation support). Strong understanding of ERP architecture and its integration with other systems. Proven ability in strategic planning and scope management. Demonstrated ability to identify, assess, and mitigate project risks. Excellent problem-solving and decision-making skills, with the ability to apply a strategic mindset to complex business issues. Proven ability to develop compelling proposals and business cases. Strong business acumen and understanding of how to align vision, strategy, and delivery. Excellent stakeholder management skills, including the ability to persuade and influence stakeholders at all levels. Exceptional communication skills, both written and verbal. Strong leadership skills and the ability to motivate and inspire teams. Excellent communication, interpersonal, and presentation skills. Ability to work effectively under pressure and meet tight deadlines. Strong problem-solving and analytical skills. Proactive and results-oriented approach. Commitment to delivering high-quality work. Strong understanding of business processes and how technology can improve efficiency and effectiveness. Project Operations experience with the flow through into Project Accounting Effective listening skills to understand and break down client finance business problems Finance good practice, influencing stakeholders on the merits of the proposed solution Able to express complex concepts in plain language to reach broader audiences Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story Ability to work well with a cross-functional, geographically dispersed team and clients Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills Experience in consulting or professional services or equivalent Specific ERP Certifications: Microsoft Certified: Dynamics 365 Fundamentals (or equivalent) Bachelor's degree or equivalent in a relevant field (e.g., Finance Accounting, Computer Science, Business Administration, Management Information Systems). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte . click apply for full job details
Nov 20, 2025
Full time
Bristol, Edinburgh, Glasgow, London, Manchester Overview Business Line Job Type Permanent / FTC Date published 15-Sep-2025 20545 Connect to your Industry Deloitte seeks a highly experienced and accomplished Finance and Operations Lead to lead and deliver complex, global ERP programmes. Our Emerging Talent Team offers you exposure to support global clients and their most significant business challenges. We are keen for you to play a key role leading supporting pre-sales activities, scoping and planning Microsoft Dynamics 365 enables transformation programmes based on your area of expertise. Not only that, but you have the chance to become a trusted advisor to our client teams, helping them solve technology enabled change. To be a success you must possess strong business acumen, and be adept at aligning strategic vision with practical delivery, attentive listening skills to understand client challenges. This role requires a leader who can motivate high-performing teams, manage stakeholders effectively, and consistently deliver exceptional results. Proven experience in delivering or being part of the delivery team of complex global programmes is essential. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity Support senior leaders at our most strategic clients defining and directing the operational solution and roadmap to address complex business challenges.Combine industry insight with deep knowledge of business transformation enabled by Microsoft D365 Finance & Operations. Want to work with business leaders, alongside some of the most creative thinkers in industry? Can you develop and deliver innovative and core technology solutions that transform the digital enterprise and maximise ROI? From strategy articulation and process design to technology enablement, we work together to simplify the complex and create tangible value for our clients. Responsibilities Lead and manage all aspects of the Finance & Operations Solution lifecycle in conjunction with the Delivery Lead from initiation to closure. Be the domain expert in one of more of the following core areas of finance - P2P, I2C, R2R, Project / Fixed Asset Accounting Assess and understand finance operations and management reporting requirements to recommend the optimal solutions to address client needs Support clients to define the business case for MS D365 F&O enabled finance transformation Play a key role leading supporting pre-sales activities, scoping and planning Microsoft Dynamics 365 enabled transformation programmes based on your areas of expertise Play a key role leading delivery of key workstreams within Microsoft Dynamics 365 enabled transformation programmes Support development of internal capability in Deloitte UK MS D365 F&O team - Finance, through knowledge sharing sessions and demonstrating how you engage clients and solve our clients' biggest problems Develop and maintain strong relationships with key stakeholders, including clients, senior management, and project team members. Effectively communicate project status, risks, and issues to stakeholders at all levels. Identify, analyse, and resolve complex issues and make informed decisions under pressure. Lead and motivate high-performing teams, fostering collaboration and a positive work environment. Contribute to the development of proposals and business cases for new ERP projects. Apply a strategic mindset to solve business issues and complex problems. Deliver well-structured and well-articulated communications (documents, emails, proposals, deliverables, conversations) to achieve win-win possibilities. Ensure high-quality deliverables that meet or exceed client expectations. Deliver value to the client by aligning technology solutions with business needs. Connect to your skills and professional experience As a Microsoft D365 F&O Finance Lead (Senior Manager) in our Emerging Technology team, you will play a key role successfully supporting our clients to transform the way they run and manage finance operations and performance management, you will use your expertise to build capability within the team. The role provides the opportunity to support our global strategic clients address their most significant business challenges alongside building a successful team. You will play a key role supporting finance leadership define their Microsoft D365 F&O solution to shape the future finance function and performance management. You will provide a unique perspective combining industry insight, deep process domain expertise and knowledge of Microsoft D365 F&O and Finance Transformation. You will use your knowledge of finance business process, information model and D365 F&O to design solutions and future products and services, influencing critical finance business processes. You will use the experience gained though-out your career to support how we build and develop our internal capability, provide technical insight (on MS D365 F&O - Finance), demonstrating how you engage and work with clients to solve their most complex business problems.You will use the experience gained though-out your career to support how we build and develop our internal capability, provide technical and or business insight, demonstrating how you engage and work with clients to solve their most complex business problems. Your professional experience Demonstrated domain expertise in one or more core finance processes i.e. R2R, I2C, I2P or equivalent Demonstrated knowledge and experience in ERP implementation methodology and principles Effective time-management, attention to detail and driven to exceed client expectations Relevant experience with full life-cycle implementation of MS D365 F&O - Finance or equivalent proven experience delivering or being part of the delivery team of complex global programmes. Able to develop talent and build a high-performing team Extensive experience in the full lifecycle of ERP implementations (requirements gathering, design, development, testing, deployment, and post-implementation support). Strong understanding of ERP architecture and its integration with other systems. Proven ability in strategic planning and scope management. Demonstrated ability to identify, assess, and mitigate project risks. Excellent problem-solving and decision-making skills, with the ability to apply a strategic mindset to complex business issues. Proven ability to develop compelling proposals and business cases. Strong business acumen and understanding of how to align vision, strategy, and delivery. Excellent stakeholder management skills, including the ability to persuade and influence stakeholders at all levels. Exceptional communication skills, both written and verbal. Strong leadership skills and the ability to motivate and inspire teams. Excellent communication, interpersonal, and presentation skills. Ability to work effectively under pressure and meet tight deadlines. Strong problem-solving and analytical skills. Proactive and results-oriented approach. Commitment to delivering high-quality work. Strong understanding of business processes and how technology can improve efficiency and effectiveness. Project Operations experience with the flow through into Project Accounting Effective listening skills to understand and break down client finance business problems Finance good practice, influencing stakeholders on the merits of the proposed solution Able to express complex concepts in plain language to reach broader audiences Ability to craft a compelling message and tailor it for a given audience, combining technical expertise with simple, everyday language to deliver a story Ability to work well with a cross-functional, geographically dispersed team and clients Excellent presentation and communication skills, with a focus on translating business requirements into information models Demonstrated effective written and verbal communication skills Experience in consulting or professional services or equivalent Specific ERP Certifications: Microsoft Certified: Dynamics 365 Fundamentals (or equivalent) Bachelor's degree or equivalent in a relevant field (e.g., Finance Accounting, Computer Science, Business Administration, Management Information Systems). Connect to your business - Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte . click apply for full job details
