Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses click apply for full job details
Nov 20, 2025
Full time
Helpdesk Support Analyst Location: Camberley Salary: £28,000 £32,000 Hours: Permanent, 37 hrs/week, Monday to Friday Our client is an award-winning provider of Cloud Solutions, who specialise in IT Managed Services, Cyber Security, Cloud solutions, and Data & AI to businesses click apply for full job details
Senior Customer Support Analyst, Regulatory Reporting page is loaded Senior Customer Support Analyst, Regulatory Reporting Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Post Trade Regulatory Reporting is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with operational risk and trade processing (e.g. reconciliations, data solutions, regulatory reporting and trade confirmation services). The Customer Support Analyst will work on a customer helpdesk supporting users at tier 1 banks, hedge funds, and other financial institutions. The candidate will also support internal infrastructure systems as well as liaising and coordinating work with the data centre staff, as Regulatory Reporting is a hosted solution. Enter the key responsibilities of the role: As a Regulatory Reporting helpdesk team member, we respond efficiently to customer queries and carry out Tier 1 investigation of reported problems in accordance with SLAs. Tickets are handled via the Customer Portal which is hosted in Salesforce. We raise defects to the internal relevant teams when needed while keeping ownership of client cases and keeping customers informed of the progress Be or become highly knowledgeable in the relevant business domains Send service notifications and broadcast communications to users Collaborate well with all other internal teams responsible for the business solutions supported by the team - development, QA, professional services, solutions Working with the Head of Support and Client Services Team Lead to continue to find ways to improve the level of customer service Internal infrastructure administration - helping to administer the team's case management module used for tracking helpdesk tickets, application lifecycle management, and project management tasks, etc. Keep the internal documentation up to date. Enter the essential experience and skills required: 2-3 years' experience on a helpdesk or similar client-facing role A Client Centric approach, with good customer-facing telephone/email capabilities Superb communication and collaborative skills with both clients and internally Good knowledge of SQL (specific SQL Server experience is best) Basic understanding of networking including FTP/SFTP. Previous experience with JIRA/Confluence/Service Now Proficient in English language - reading, speaking, listening, writing Nice to have: Post-trade processing for equities, equity derivatives and other instruments. Knowledge in reconciliations and/or transaction reporting and reconciliations. Regulation, MiFIR / EMIR experience We are looking for intellectually curious people, interested in the bigger picture of how technology industry is evolving, ready to ask difficult questions and understand potentially complicated scenarios. If you are a forward thinker and problem solver, this is the place to be as will be supporting you to fast forward your career. Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence . Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Nov 20, 2025
Full time
Senior Customer Support Analyst, Regulatory Reporting page is loaded Senior Customer Support Analyst, Regulatory Reporting Apply locations London, United Kingdom time type Full time posted on Posted Yesterday job requisition id R Post Trade Regulatory Reporting is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with operational risk and trade processing (e.g. reconciliations, data solutions, regulatory reporting and trade confirmation services). The Customer Support Analyst will work on a customer helpdesk supporting users at tier 1 banks, hedge funds, and other financial institutions. The candidate will also support internal infrastructure systems as well as liaising and coordinating work with the data centre staff, as Regulatory Reporting is a hosted solution. Enter the key responsibilities of the role: As a Regulatory Reporting helpdesk team member, we respond efficiently to customer queries and carry out Tier 1 investigation of reported problems in accordance with SLAs. Tickets are handled via the Customer Portal which is hosted in Salesforce. We raise defects to the internal relevant teams when needed while keeping ownership of client cases and keeping customers informed of the progress Be or become highly knowledgeable in the relevant business domains Send service notifications and broadcast communications to users Collaborate well with all other internal teams responsible for the business solutions supported by the team - development, QA, professional services, solutions Working with the Head of Support and Client Services Team Lead to continue to find ways to improve the level of customer service Internal infrastructure administration - helping to administer the team's case management module used for tracking helpdesk tickets, application lifecycle management, and project management tasks, etc. Keep the internal documentation up to date. Enter the essential experience and skills required: 2-3 years' experience on a helpdesk or similar client-facing role A Client Centric approach, with good customer-facing telephone/email capabilities Superb communication and collaborative skills with both clients and internally Good knowledge of SQL (specific SQL Server experience is best) Basic understanding of networking including FTP/SFTP. Previous experience with JIRA/Confluence/Service Now Proficient in English language - reading, speaking, listening, writing Nice to have: Post-trade processing for equities, equity derivatives and other instruments. Knowledge in reconciliations and/or transaction reporting and reconciliations. Regulation, MiFIR / EMIR experience We are looking for intellectually curious people, interested in the bigger picture of how technology industry is evolving, ready to ask difficult questions and understand potentially complicated scenarios. If you are a forward thinker and problem solver, this is the place to be as will be supporting you to fast forward your career. Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you. LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership , Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions. Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence . Colleagues can get involved through fundraising and volunteering. LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it's used for, and how it's obtained, your rights and how to contact us as a data subject . If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice. HOW TO APPLY? If you want to apply for a job, please click the Apply button. You will then be redirected to our Careers sign-in page where you can enter your existing credentials or set up an account with us. If there is nothing that currently suits you, feel free to send us your Resume/CV About Us LSEG (London Stock Exchange Group) is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth. Our culture of connecting, creating opportunity and delivering excellence shapes how we think, how we do things and how we help our people fulfil their potential. Our organisation Our Data & Analytics, Capital Markets and Post Trade divisions have a combined power that provides a comprehensive, integrated suite of trusted financial market infrastructure services to help our customers pursue their ambitions. Explore our divisions Where we work LSEG is headquartered in the United Kingdom, with significant operations in 70 countries across Europe, the Middle East, Africa, North America, Latin America and Asia Pacific. Find out more
Portfolio Compliance Advisory Senior Manager - UK & Europe page is loaded Portfolio Compliance Advisory Senior Manager - UK & Europelocations: Cannon Street Officetime type: Full timeposted on: 今天发布time left to apply: 结束日期 2025年11月21日 (申请时间还剩 13 天)job requisition id: J62372# About the Opportunity Job Type: PermanentApplication Deadline: 21 November 2025 Job Description Title: Investment Compliance Advisory - Senior Manager Corporate Title: Senior Manager Location: London About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with over $613 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.Our Global Platform Services provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest over $613 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Department Description General Counsel General Counsel (GC) is a trusted advisor to all parts of FIL, providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management. Global Investment Compliance The Global Investment Compliance (GIC) function provides advice, support, oversight and challenge to teams across Fidelity's Investment Solutions and Services (ISS) business. Stakeholders include fund managers, research analysts, trading desks, corporate finance, institutional teams and their respective support groups. Purpose of the Role This is a replacement role which will play an active role in providing regulatory advice & interpretation and compliance support to ISS teams in the UK, Ireland and Continental Europe cutting across all asset classes namely Equities, Fixed Income and Multi-Asset, but may also include Private AssetsThe individual for this role is expected to bring strong technical expertise to the team, particularly focusing to improve the quality and coverage of end-to-end portfolio compliance advice to respective business stakeholders in the UK, Ireland and Continental Europe. The role will help to proactively anticipate, identify and address Investment Management team's compliance needs and collaborate with other advisory and monitoring leads in GIC, to deliver globally consistent and best in class compliance support Key Responsibilities Delivery Collaborate with investment personnel and their support teams to understand their perspective and the impact of investment guideline issues and interpretations on the investment process. You should deliver timely, high-quality compliance advice to Portfolio Management teams and their associated support teams. Acts as a partner to Product and Institutional teams, supporting the onboarding/launch of new institutional mandates and products, and consults with other GC and GIC team members to support timely and compliant onboarding/product launch. Demonstrate proficiency on Charles River (CRD), demonstrate experience and ability in interpreting compliance rules coded in CRD, particularly with respect to complex investment strategies, fixed income securities, FX, and derivatives. You should also be able to update and maintain Compliance lists in CRD. Assisting with pre-trade alerts and queries in Charles River and maintenance of the restricted list at FIL related to market conduct. Review the prospectus and IMAs to ensure they are consistent with FIL's internal guidelines and regulatory requirements as part of new onboarding calls or fund changes Understand and articulate differences in local requirements, working across GIC to improve global consistency Keep abreast of market trends around client mandates, how they impact portfolio strategy, and how regulators are responding Monitor emerging regulatory rules and announcements and make recommendations around clear policy, procedure and control implications Responding to client issues and regulatory inquiries related to Investment Management activities. Work closely with other advisory and monitoring colleagues in GIC, to identify improvement opportunities, actively drive efficiency, consistency and best practice globally Support in designing, implementing and monitoring of compliance metrics and KPIs. Ensure ISS mitigates compliance and legal risk by supporting an effective control culture Ensure that ISS understand internal compliance capabilities to influence realistic commitment to clients on e.g. monitoring Demonstrate high standards of excellence and integrity fully aligned to FIL's values and objectives Contribute to building a high performing team by supporting, coaching and/or mentoring other team members Anticipate potential conflict and the need for change, before these negatively impact on delivery Stakeholders Develop and maintain a strong peer network as well as productive relationships with senior stakeholders by providing expert support, quick issue resolution & confident challenge Represent the wider GIC team across formal committees and strategic project governance forums Play an active role in educating stakeholders, to drive sustainable improvements in compliance culture Work collaboratively with other GC teams to influence and contribute to the development of Group wide standards About you Self-starter who can work in a fast-paced environment under time critical deadlines with competing priorities and who is able to manage expectations of key stakeholders. Excellent communication skills are essential for this role as the role interfaces with many areas within the business and clear, concise and precise advice is essential for those you will interact with. Proven track record of delivering investment compliance advice focused on equities, fixed income and multi-asset instruments Someone with alternative assets and active ETF experience would be advantageous. Deep knowledge of the UK and European regulatory environment Strong appreciation of specific, relevant regulation and legislation e.g. UCITS, MIFID, AIFMD, SFTR, EMIR Ideally a relevant investment management qualification (e.g. Investment Management Certificate), but not essential. Effective influencer, able to build productive relationships, while comfortable challenging and negotiating different viewpoints Collaborative problem-solver able to work through ambiguous, shifting and sometimes competing priorities Feel Rewarded We will offer you a comprehensive benefits package. We will value your
Nov 20, 2025
Full time
Portfolio Compliance Advisory Senior Manager - UK & Europe page is loaded Portfolio Compliance Advisory Senior Manager - UK & Europelocations: Cannon Street Officetime type: Full timeposted on: 今天发布time left to apply: 结束日期 2025年11月21日 (申请时间还剩 13 天)job requisition id: J62372# About the Opportunity Job Type: PermanentApplication Deadline: 21 November 2025 Job Description Title: Investment Compliance Advisory - Senior Manager Corporate Title: Senior Manager Location: London About Fidelity International Fidelity International offers investment solutions and services and retirement expertise to more than 2.5 million customers globally. As a privately held, purpose-driven company with a 50-year heritage, we think generationally and invest for the long term. Operating in more than 25 locations and with over $613 billion in total assets, our clients range from central banks, sovereign wealth funds, large corporates, financial institutions, insurers and wealth managers, to private individuals.Our Global Platform Services provides individuals, advisers and employers with access to world-class investment choices, third-party solutions, administration services and pension guidance. Together with our Investment Solutions & Services business, we invest over $613 billion on behalf of our clients. By combining our asset management expertise with our solutions for workplace and personal investing, we work together to build better financial futures.Our clients come from all walks of life and so do we. We are proud of our inclusive culture and encourage applications from the widest mix of talent, whatever your age, gender, ethnicity, sexual orientation, gender identity, social background and more.As a flexible employer, we trust our people to perform their role in the way that works best for them, our clients and our business. We are a disability-friendly company and would welcome a conversation with you if you feel you might benefit from any reasonable adjustments to perform to the best of your ability during the recruitment process and beyond. Department Description General Counsel General Counsel (GC) is a trusted advisor to all parts of FIL, providing high-value independent advisory and assurance expertise through our specialist teams. GC comprises of Legal, Risk, Compliance, Tax, and Public Policy & Strategic Relationship Management. Global Investment Compliance The Global Investment Compliance (GIC) function provides advice, support, oversight and challenge to teams across Fidelity's Investment Solutions and Services (ISS) business. Stakeholders include fund managers, research analysts, trading desks, corporate finance, institutional teams and their respective support groups. Purpose of the Role This is a replacement role which will play an active role in providing regulatory advice & interpretation and compliance support to ISS teams in the UK, Ireland and Continental Europe cutting across all asset classes namely Equities, Fixed Income and Multi-Asset, but may also include Private AssetsThe individual for this role is expected to bring strong technical expertise to the team, particularly focusing to improve the quality and coverage of end-to-end portfolio compliance advice to respective business stakeholders in the UK, Ireland and Continental Europe. The role will help to proactively anticipate, identify and address Investment Management team's compliance needs and collaborate with other advisory and monitoring leads in GIC, to deliver globally consistent and best in class compliance support Key Responsibilities Delivery Collaborate with investment personnel and their support teams to understand their perspective and the impact of investment guideline issues and interpretations on the investment process. You should deliver timely, high-quality compliance advice to Portfolio Management teams and their associated support teams. Acts as a partner to Product and Institutional teams, supporting the onboarding/launch of new institutional mandates and products, and consults with other GC and GIC team members to support timely and compliant onboarding/product launch. Demonstrate proficiency on Charles River (CRD), demonstrate experience and ability in interpreting compliance rules coded in CRD, particularly with respect to complex investment strategies, fixed income securities, FX, and derivatives. You should also be able to update and maintain Compliance lists in CRD. Assisting with pre-trade alerts and queries in Charles River and maintenance of the restricted list at FIL related to market conduct. Review the prospectus and IMAs to ensure they are consistent with FIL's internal guidelines and regulatory requirements as part of new onboarding calls or fund changes Understand and articulate differences in local requirements, working across GIC to improve global consistency Keep abreast of market trends around client mandates, how they impact portfolio strategy, and how regulators are responding Monitor emerging regulatory rules and announcements and make recommendations around clear policy, procedure and control implications Responding to client issues and regulatory inquiries related to Investment Management activities. Work closely with other advisory and monitoring colleagues in GIC, to identify improvement opportunities, actively drive efficiency, consistency and best practice globally Support in designing, implementing and monitoring of compliance metrics and KPIs. Ensure ISS mitigates compliance and legal risk by supporting an effective control culture Ensure that ISS understand internal compliance capabilities to influence realistic commitment to clients on e.g. monitoring Demonstrate high standards of excellence and integrity fully aligned to FIL's values and objectives Contribute to building a high performing team by supporting, coaching and/or mentoring other team members Anticipate potential conflict and the need for change, before these negatively impact on delivery Stakeholders Develop and maintain a strong peer network as well as productive relationships with senior stakeholders by providing expert support, quick issue resolution & confident challenge Represent the wider GIC team across formal committees and strategic project governance forums Play an active role in educating stakeholders, to drive sustainable improvements in compliance culture Work collaboratively with other GC teams to influence and contribute to the development of Group wide standards About you Self-starter who can work in a fast-paced environment under time critical deadlines with competing priorities and who is able to manage expectations of key stakeholders. Excellent communication skills are essential for this role as the role interfaces with many areas within the business and clear, concise and precise advice is essential for those you will interact with. Proven track record of delivering investment compliance advice focused on equities, fixed income and multi-asset instruments Someone with alternative assets and active ETF experience would be advantageous. Deep knowledge of the UK and European regulatory environment Strong appreciation of specific, relevant regulation and legislation e.g. UCITS, MIFID, AIFMD, SFTR, EMIR Ideally a relevant investment management qualification (e.g. Investment Management Certificate), but not essential. Effective influencer, able to build productive relationships, while comfortable challenging and negotiating different viewpoints Collaborative problem-solver able to work through ambiguous, shifting and sometimes competing priorities Feel Rewarded We will offer you a comprehensive benefits package. We will value your
For additional information, please review .Markets Analyst, in the Markets Capital Advancement team, to help Markets effectively manage capital.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team / Role Overview Within Counterparty Trading & Risk, the Markets Capital Advancement team is the central team that drives and oversees execution and management of capital initiatives.Scenarios are a key component of the Operational Risk Capital calculation, and scenario analysis is the process of identifying hypothetical but plausible, high severity, low likelihood operational loss events. This role includes planning, facilitating and executing scenarios across Markets, working with a wide range of stakeholders including Sales & Trading, Risk & Control, Compliance and Legal.Responsible for analysing, presenting and sharing capital and related data using Tableau and other tools as needed. Aim for as much transparency and accessibility as possible, empowering others to utilise data and tools. What you'll do Provide data analysis to product desks and other partners Conduct strategic data analysis, identify insights and implications and make strategic recommendations, develop data displays that clearly communicate complex analysis. Mine and analyse data from various platforms to drive optimization and improve data quality. Develop the Markets Annual Scenario plan, working closely with the Operational Risk lead. Facilitate Scenario Development and Execution, including storylines, data-driven assumptions and loss estimates, working with a wide range of stakeholders across Markets. Responsible for quarterly Management Actions and Trigger Reporting. Ensure adherence to the Scenario Framework requirements. Provide input, monitor and assess impact of scenarios facilitated outside of Markets. Produce materials for quarterly governance updates. What we'll need from you Experience working with data analytics on large datasets, ideally within financial Markets. Proven ability analysing business needs, building visualisations, and tracking down complex data quality and integration issues. Strong SQL and Tableau skills required. Python or other programming a plus. Knowledge of Operational Risk and Scenario Analysis. Ability to communicate and work with colleagues at all levels and across multiple lines of defense. Strong analytical and mathematical skills Methodical attention to detail Demonstrable team skills both within and across teams Ability to pick up new concepts and think outside the box. Proven ability to manage to deadlines. Undergraduate numerate degree or higher What we can offer you This role will provide you the opportunity to build an in-depth knowledge of capital management within financial services. It will also provide an opportunity to put in practice data skills and strengthen these as you use data to drive change and solve complex problems. It will also provide an opportunity to understand the key drivers of Operational Risk capital and regulatory requirements.We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi, you will not only be part of a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Institutional Trading Job Family: Trading Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Nov 20, 2025
Full time
For additional information, please review .Markets Analyst, in the Markets Capital Advancement team, to help Markets effectively manage capital.By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Team / Role Overview Within Counterparty Trading & Risk, the Markets Capital Advancement team is the central team that drives and oversees execution and management of capital initiatives.Scenarios are a key component of the Operational Risk Capital calculation, and scenario analysis is the process of identifying hypothetical but plausible, high severity, low likelihood operational loss events. This role includes planning, facilitating and executing scenarios across Markets, working with a wide range of stakeholders including Sales & Trading, Risk & Control, Compliance and Legal.Responsible for analysing, presenting and sharing capital and related data using Tableau and other tools as needed. Aim for as much transparency and accessibility as possible, empowering others to utilise data and tools. What you'll do Provide data analysis to product desks and other partners Conduct strategic data analysis, identify insights and implications and make strategic recommendations, develop data displays that clearly communicate complex analysis. Mine and analyse data from various platforms to drive optimization and improve data quality. Develop the Markets Annual Scenario plan, working closely with the Operational Risk lead. Facilitate Scenario Development and Execution, including storylines, data-driven assumptions and loss estimates, working with a wide range of stakeholders across Markets. Responsible for quarterly Management Actions and Trigger Reporting. Ensure adherence to the Scenario Framework requirements. Provide input, monitor and assess impact of scenarios facilitated outside of Markets. Produce materials for quarterly governance updates. What we'll need from you Experience working with data analytics on large datasets, ideally within financial Markets. Proven ability analysing business needs, building visualisations, and tracking down complex data quality and integration issues. Strong SQL and Tableau skills required. Python or other programming a plus. Knowledge of Operational Risk and Scenario Analysis. Ability to communicate and work with colleagues at all levels and across multiple lines of defense. Strong analytical and mathematical skills Methodical attention to detail Demonstrable team skills both within and across teams Ability to pick up new concepts and think outside the box. Proven ability to manage to deadlines. Undergraduate numerate degree or higher What we can offer you This role will provide you the opportunity to build an in-depth knowledge of capital management within financial services. It will also provide an opportunity to put in practice data skills and strengthen these as you use data to drive change and solve complex problems. It will also provide an opportunity to understand the key drivers of Operational Risk capital and regulatory requirements.We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.By joining Citi, you will not only be part of a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as: Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure A discretional annual performance related bonus Private medical insurance packages to suit your personal circumstances Employee Assistance Program Pension Plan Paid Parental Leave Special discounts for employees, family, and friends Access to an array of learning and development resourcesAlongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. Job Family Group: Institutional Trading Job Family: Trading Time Type: Full time Most Relevant Skills Please see the requirements listed above. Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review . View Citi's and the poster.
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Opportunity Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Be responsible for supporting Investment Risk Managers through the investment risk process, providing day to day support for Portfolio Managers, and providing for various reporting needs and client queries. Use a variety of systems to generate analysis across investment risk, characteristics, performance attribution, trading skill, and market environment; in providing insights, challenge, advice, and solutions across all aspects of the investment process; to steer alignment and otherwise support PMs in enhancing risk and return outcomes. Support and escalate issues & opportunities to Senior Risk Managers and the Head of Equity Investment Risk. Build and maintain relationships with Portfolio Managers and other business teams within Janus Henderson. Streamline existing processes through automation. Develop understanding, skills, and experience. Engage with Technology to ensure data quality and accuracy of risk analytics. Perform additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must haves: Understanding of: The equity markets, fundamental ratios, characteristics, and behaviours, etc Buy side investment risk experience Discretionary fundamental investment approaches Investment risk modelling and calculations - including factor based, active risk / TE attribution, sensitivities, scenario modelling, risk budgeting, concentration, etc. - and using results to guide the investment process Performance attribution - factor based and Brinson approaches and interpretation Skills in: Risk and portfolio analysis, using systems such as FactSet, Barra, Aladdin, etc. Quantitative mindset Excel, Snowflake & Python Effective communication and people skills Integrity and autonomy Motivations towards: Equity markets and investment Providing actionable investment risk and quantitative intelligence for the betterment of investment processes and outcomes Nice to haves: Buy side experience Strong FactSet skills Working toward CFA or other professional qualification is useful but not required A strong understanding of strategy risks and risk modelling Understanding of the risk and return characteristics of different asset classes beneficial Supervisory responsibilities No Investment areas Has responsibility for supporting risk managers and portfolio managers in the equity asset class Potential for growth Mentoring Leadership development programmes Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licences where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Nov 19, 2025
Full time
Why work for us? A career at Janus Henderson is more than a job, it's about investing in a brighter future together. Opportunity Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always Execution Supersedes Intention Together We Win Diversity Improves Results Truth Builds Trust If our mission, values, and purpose align with your own, we would love to hear from you! Be responsible for supporting Investment Risk Managers through the investment risk process, providing day to day support for Portfolio Managers, and providing for various reporting needs and client queries. Use a variety of systems to generate analysis across investment risk, characteristics, performance attribution, trading skill, and market environment; in providing insights, challenge, advice, and solutions across all aspects of the investment process; to steer alignment and otherwise support PMs in enhancing risk and return outcomes. Support and escalate issues & opportunities to Senior Risk Managers and the Head of Equity Investment Risk. Build and maintain relationships with Portfolio Managers and other business teams within Janus Henderson. Streamline existing processes through automation. Develop understanding, skills, and experience. Engage with Technology to ensure data quality and accuracy of risk analytics. Perform additional duties as assigned. What to expect when you join our firm Hybrid working and reasonable accommodations Generous Holiday policies Excellent Health and Wellbeing benefits including corporate membership to ClassPass Paid volunteer time to step away from your desk and into the community Support to grow through professional development courses, tuition/qualification reimbursement and more Maternal/paternal leave benefits and family services Complimentary subscription to Headspace - the mindfulness app All employee events including networking opportunities and social activities Lunch allowance for use within our subsidised onsite canteen Must haves: Understanding of: The equity markets, fundamental ratios, characteristics, and behaviours, etc Buy side investment risk experience Discretionary fundamental investment approaches Investment risk modelling and calculations - including factor based, active risk / TE attribution, sensitivities, scenario modelling, risk budgeting, concentration, etc. - and using results to guide the investment process Performance attribution - factor based and Brinson approaches and interpretation Skills in: Risk and portfolio analysis, using systems such as FactSet, Barra, Aladdin, etc. Quantitative mindset Excel, Snowflake & Python Effective communication and people skills Integrity and autonomy Motivations towards: Equity markets and investment Providing actionable investment risk and quantitative intelligence for the betterment of investment processes and outcomes Nice to haves: Buy side experience Strong FactSet skills Working toward CFA or other professional qualification is useful but not required A strong understanding of strategy risks and risk modelling Understanding of the risk and return characteristics of different asset classes beneficial Supervisory responsibilities No Investment areas Has responsibility for supporting risk managers and portfolio managers in the equity asset class Potential for growth Mentoring Leadership development programmes Regular training Career development services Continuing education courses For those in scope of Knowledge & Competence (MiFID II) Knowledge of financial markets, financial markets function and the impact of economic figures and national/regional/global events on markets. Understanding of issues relating to market abuse and anti money laundering Annual attestation You will be expected to understand the regulatory obligations of the firm and abide by the regulated entity requirements and JHI policies applicable for your role. At Janus Henderson Investors we're committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from candidates from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you! We understand everyone has different commitments and while we can't accommodate every flexible working request, we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know at Janus Henderson (including its subsidiaries) will not maintain existing or sponsor new industry registrations or licences where not supported by an employee's job functions (as determined by Janus Henderson at its sole discretion). All applicants must be willing to comply with the provisions of Janus Henderson Investment Advisory Code of Ethics related to personal securities activities and other disclosure and certification requirements, including past political contributions and political activities. Applicants' past political contributions or activity may impact applicants' eligibility for this position. Janus Henderson is an equal opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. All applications are subject to background checks.
Are you passionate about understanding audiences and shaping digital experiences? Bauer Media Audio is looking for a Senior Research Executive to lead market and consumer research initiatives that inform our digital strategy across multiple European markets. This is a pivotal role in helping us understand user needs and preferences, guiding decisions in product development, marketing, content, and commercial strategy. You'll manage and conduct a range of research activities-from surveys and focus groups to diary studies and social listening-translating insights into strategic actions that drive growth and innovation in the digital audio space. About the Team This role sits within our Consumer Insight (Digital) team, a cross market function dedicated to shaping the future of our digital audio products. We work collaboratively to deliver meaningful, user centered experiences that resonate with our audiences. Key Responsibilities Lead and manage qualitative and quantitative research projects across Bauer Media Audio markets. Conduct or oversee surveys, focus groups, workshops, diary studies, and social listening. Perform desk research to evaluate future technology propositions. Collaborate with data analysts to integrate datasets and craft compelling insights. Use data creatively to identify strategic opportunities and challenges. Produce monthly performance reports and present findings to stakeholders. Support senior colleagues on complex and ad hoc research tasks. Analyse diverse data sources to inform content, product, and marketing strategies. Qualifications & Experience Strong background in market or consumer research, preferably within media, entertainment, or digital content. Skilled in both qualitative and quantitative methods (e.g. Qualtrics, Brandwatch, Sprout Social). Strong analytical and storytelling skills, with the ability to synthesise data into actionable insights. Proven experience managing end to end research projects and engaging stakeholders. Commercial awareness and understanding of digital audio platforms and audience behaviours. Collaborative mindset with experience working across product, content, strategy, and data teams. Proactive and solutions focused, with a passion for understanding audiences. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest publishers. From women's and celebrity magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family owned in the 5th generation, Bauer Media focuses on the long term, with a consumer first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 25 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin colour, disability in our house. If you have any feedback regarding our UK recruitment process, please email we would love to hear from you.
Nov 16, 2025
Full time
Are you passionate about understanding audiences and shaping digital experiences? Bauer Media Audio is looking for a Senior Research Executive to lead market and consumer research initiatives that inform our digital strategy across multiple European markets. This is a pivotal role in helping us understand user needs and preferences, guiding decisions in product development, marketing, content, and commercial strategy. You'll manage and conduct a range of research activities-from surveys and focus groups to diary studies and social listening-translating insights into strategic actions that drive growth and innovation in the digital audio space. About the Team This role sits within our Consumer Insight (Digital) team, a cross market function dedicated to shaping the future of our digital audio products. We work collaboratively to deliver meaningful, user centered experiences that resonate with our audiences. Key Responsibilities Lead and manage qualitative and quantitative research projects across Bauer Media Audio markets. Conduct or oversee surveys, focus groups, workshops, diary studies, and social listening. Perform desk research to evaluate future technology propositions. Collaborate with data analysts to integrate datasets and craft compelling insights. Use data creatively to identify strategic opportunities and challenges. Produce monthly performance reports and present findings to stakeholders. Support senior colleagues on complex and ad hoc research tasks. Analyse diverse data sources to inform content, product, and marketing strategies. Qualifications & Experience Strong background in market or consumer research, preferably within media, entertainment, or digital content. Skilled in both qualitative and quantitative methods (e.g. Qualtrics, Brandwatch, Sprout Social). Strong analytical and storytelling skills, with the ability to synthesise data into actionable insights. Proven experience managing end to end research projects and engaging stakeholders. Commercial awareness and understanding of digital audio platforms and audience behaviours. Collaborative mindset with experience working across product, content, strategy, and data teams. Proactive and solutions focused, with a passion for understanding audiences. About Bauer Media Group We are a media business focused on creating content that matters to millions of people across Europe. Our offering extends from print and online publishing to audio broadcasting and entertainment, alongside investments in other media related sectors. With more than 500 million copies sold each year, we are one of Europe's largest publishers. From women's and celebrity magazines to TV listings to food and special interest, we own some of the most popular publishing brands in Germany, UK, Poland and France - both digital and print. But not only that. Reaching over 61 million listeners weekly, we operate over 150 radio and podcast brands in nine countries, spanning the UK, Ireland, Poland, Slovakia, Denmark, Sweden, Finland, Norway and Portugal. Family owned in the 5th generation, Bauer Media focuses on the long term, with a consumer first mindset that guides us across our diverse portfolio. Our workforce of 12,000 shares a common purpose: to deliver content and services that enrich people's everyday lives. What's in it for you You'll have 25 days holiday, bank holidays & 2 volunteer days to use. Your development matters, so access to our internal training provider - Bauer Academy, is a huge win. We have enhanced Maternity/Adoption, Paternity and Shared Parental Leave Pay. You'll have the opportunity for flexible working. And much more! Find the full details of our benefits here We are an international employer and equal opportunities are important to us. That's why we welcome everyone in their uniqueness, regardless of e.g. religion, gender, skin colour, disability in our house. If you have any feedback regarding our UK recruitment process, please email we would love to hear from you.
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Growth Engineering team builds the experiences that connect people to our ecosystem for the first time - and keeps them coming back. We design and ship the systems behind our marketing funnels, signup and KYC flows, and the key engagement features that help new users fund their accounts and explore our products. It's a team with direct influence on company growth, global reach, and user engagement at scale. Our products serve millions of users globally. How We Work We give engineers ownership and trust them to ship high-impact work with craftsmanship and accountability. We move quickly, experiment often, and learn fast from data and feedback. We work asynchronously across time zones, supporting each other with open communication and shared goals. Why This Role Matters Every feature you build will have a visible impact on how people discover, trust, and engage with our products globally. The Growth Engineering team operates at the intersection of product, marketing, and infrastructure - turning ideas into measurable results. If you're an engineer who enjoys solving business problems through code and believes engineering excellence drives growth, this role is built for you. The opportunity As a Senior Software Engineer within Growth Product team, you'll take on complex, high-impact problems that blend product thinking and engineering excellence. You'll work across web and mobile platforms, collaborating with design, data, and product teams to deliver features that drive measurable business outcomes. This is an ideal role for engineers who use their technical skills to create real world impact - translating high level business goals into engineering solutions that improve activation, retention, and monetization worldwide. Partner with product managers, designers, and analysts to identify growth opportunities and turn them into high quality, data driven engineering solutions. Implement reusable services and components that power marketing campaigns, onboarding, KYC, and first funding experiences across web and mobile. Collaborate on distributed systems that handle large volumes of global traffic while maintaining high performance and reliability. Participate in design and architecture discussions, balancing user impact, scalability, and maintainability. Measure, experiment, and iterate - using data and experimentation frameworks to understand what drives user behavior. Uphold and improve engineering standards, performance, and security practices across the stack. Skills you should HODL 5+ years of software engineering experience, including building and maintaining production systems at scale. Proficiency in building full stack applications using one of the following: TypeScript, Rust, Go, Python, or Ruby, and React or React Native. Understanding of distributed systems, performance optimization, debugging, and secure software design. Familiarity with infrastructure and tooling such as Docker, Kubernetes, Terraform, MySQL/MariaDB, Redis, or GitLab CI/CD. A product mindset - you care about how your work moves key metrics, not just about the code itself. Ability to operate autonomously in a globally distributed, remote first environment. Nice to haves Experience with A/B testing, analytics instrumentation, or experimentation platforms. Background in growth engineering, user funnels, lifecycle, or conversion optimization. Familiarity with data analysis tools or experimentation frameworks. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Nov 16, 2025
Full time
Building the Future of Crypto Our Krakenites are a world-class team with crypto conviction, united by our desire to discover and unlock the potential of crypto and blockchain technology. What makes us different? Kraken is a mission-focused company rooted in crypto values. As a Krakenite, you'll join us on our mission to accelerate the global adoption of crypto, so that everyone can achieve financial freedom and inclusion. For over a decade, Kraken's focus on our mission and crypto ethos has attracted many of the most talented crypto experts in the world. Before you apply, please read the Kraken Culture page to learn more about our internal culture, values, and mission. We also expect candidates to familiarize themselves with the Kraken app. Learn how to create a Kraken account here. As a fully remote company, we have Krakenites in 70+ countries who speak over 50 languages. Krakenites are industry pioneers who develop premium crypto products for experienced traders, institutions, and newcomers to the space. Kraken is committed to industry-leading security, crypto education, and world-class client support through our products like Kraken Pro, Desktop, Wallet, and Kraken Futures. Become a Krakenite and build the future of crypto! Proof of work The team The Growth Engineering team builds the experiences that connect people to our ecosystem for the first time - and keeps them coming back. We design and ship the systems behind our marketing funnels, signup and KYC flows, and the key engagement features that help new users fund their accounts and explore our products. It's a team with direct influence on company growth, global reach, and user engagement at scale. Our products serve millions of users globally. How We Work We give engineers ownership and trust them to ship high-impact work with craftsmanship and accountability. We move quickly, experiment often, and learn fast from data and feedback. We work asynchronously across time zones, supporting each other with open communication and shared goals. Why This Role Matters Every feature you build will have a visible impact on how people discover, trust, and engage with our products globally. The Growth Engineering team operates at the intersection of product, marketing, and infrastructure - turning ideas into measurable results. If you're an engineer who enjoys solving business problems through code and believes engineering excellence drives growth, this role is built for you. The opportunity As a Senior Software Engineer within Growth Product team, you'll take on complex, high-impact problems that blend product thinking and engineering excellence. You'll work across web and mobile platforms, collaborating with design, data, and product teams to deliver features that drive measurable business outcomes. This is an ideal role for engineers who use their technical skills to create real world impact - translating high level business goals into engineering solutions that improve activation, retention, and monetization worldwide. Partner with product managers, designers, and analysts to identify growth opportunities and turn them into high quality, data driven engineering solutions. Implement reusable services and components that power marketing campaigns, onboarding, KYC, and first funding experiences across web and mobile. Collaborate on distributed systems that handle large volumes of global traffic while maintaining high performance and reliability. Participate in design and architecture discussions, balancing user impact, scalability, and maintainability. Measure, experiment, and iterate - using data and experimentation frameworks to understand what drives user behavior. Uphold and improve engineering standards, performance, and security practices across the stack. Skills you should HODL 5+ years of software engineering experience, including building and maintaining production systems at scale. Proficiency in building full stack applications using one of the following: TypeScript, Rust, Go, Python, or Ruby, and React or React Native. Understanding of distributed systems, performance optimization, debugging, and secure software design. Familiarity with infrastructure and tooling such as Docker, Kubernetes, Terraform, MySQL/MariaDB, Redis, or GitLab CI/CD. A product mindset - you care about how your work moves key metrics, not just about the code itself. Ability to operate autonomously in a globally distributed, remote first environment. Nice to haves Experience with A/B testing, analytics instrumentation, or experimentation platforms. Background in growth engineering, user funnels, lifecycle, or conversion optimization. Familiarity with data analysis tools or experimentation frameworks. This job is accepting ongoing applications and there is no application deadline. Please note, applicants are permitted to redact or remove information on their resume that identifies age, date of birth, or dates of attendance at or graduation from an educational institution. We consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. Kraken is powered by people from around the world and we celebrate all Krakenites for their diverse talents, backgrounds, contributions and unique perspectives. We hire strictly based on merit, meaning we seek out the candidates with the right abilities, knowledge, and skills considered the most suitable for the job. We encourage you to apply for roles where you don't fully meet the listed requirements, especially if you're passionate or knowledgable about crypto! As an equal opportunity employer, we don't tolerate discrimination or harassment of any kind. Whether that's based on race, ethnicity, age, gender identity, citizenship, religion, sexual orientation, disability, pregnancy, veteran status or any other protected characteristic as outlined by federal, state or local laws. Stay in the know Follow us on Twitter Learn on the Kraken Blog Connect on LinkedIn Candidate Privacy Notice
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and satisfaction click apply for full job details
Nov 15, 2025
Contractor
Service Desk Analyst 3 months - extensions Milton Keynes - x5 days on-site £178.12 per day inside IR35 - Umbrella only PRIMARY PURPOSE OF THE JOB The Service Desk is a key IT function and delivers the leading practice, customer-focused approach defined by our clients Services Strategy to all in the retail network, with associated high levels of service and satisfaction click apply for full job details
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Nov 15, 2025
Full time
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
Nov 15, 2025
Full time
Base Location Flexible Scotland We're proud to offer a Flexible First approach to work, and this role is no exception. We will, however, need your base 'home' location to be one of our SSEN offices or depots in either Perth, Inverness, or Aberdeen. Salary £42,600 - £64,000 + performance related bonus + car/car allowance + a range of benefits to support your finances, wellbeing and family. Working Pattern Permanent Full Time Flexible First options available The role SSEN Transmission are looking for an Asset Information & Systems - Building Information Modelling (BIM) Manager. You'll manage digital data and information management for our energy projects in Scotland, from development through to handover. This includes developing BIM information requirements (BS EN ISO 19650), validating processes, and managing asset data. You will Support legal and commercial teams in preparing contracts and developing PQQ's for digital implementation and information management on behalf of Asset Management. Review and assess Exchange & Information Requirements (EIRs) in line with industry standards, internal governance, and ongoing development. This includes the project specific BIM Execution Plan (BEP) and other supporting information for departments like IT and GIS. Take direct control on all asset specific digital and BIM information. This involves guiding internal departments, problem solving technical and information management queries, and managing data from various software, systems, and technologies. Manage and support BIM Coordinators in performing model interrogation, coordination, federation, and clash detection processes between package contractors to identify design related issues and facilitate decision making. Support Asset Information & Compliance Analysts (AICAs) in setting up and managing asset spaces within the Common Data Environment (CDE), in line with BS EN ISO 19650 processes and business specific requirements. You have Extensive experience as a BIM or Information Manager on major infrastructure projects or as a Lead BIM Coordinator. Experience with Autodesk Construction Cloud (ACC) however, knowledge in other typical Common Data Environment's (CDE) are also welcomed. Extensive experience in Computer Aided Design (CAD) and modelling preferably for energy or linear and vertical infrastructure projects, such as Converter Stations, Substations, Overhead Lines, Cables. Experience in 2D and 3D CAD, e.g. AutoCAD, Revit, Civil 3D, Navisworks and other modelling authoring or coordination tools linked to the previously mentioned software packages. About SSE SSE has a bold ambition - to be a leading energy company in a net zero world. We're investing around £10 million a day in home grown energy to help power a cleaner, more secure future. Our investment will see us build the world's largest offshore wind farm and transform the grid to deliver greener electricity to millions. SSEN Transmission owns and operates the electricity transmission network across the north of Scotland. We transport energy from where it is generated to where it is needed, ensuring a safe and reliable electricity supply for the communities we serve. But that's not all - we're upgrading the grid to deliver cleaner, home grown energy for the future and building a network for net zero to create secure power for generations to come. Flexible benefits to fit your life Enjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave. Work with an equal opportunity employer SSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact Andy on / to discuss how we can support you. We're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry. Ready to apply? Start your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.
What you will do: Provide first and second line support to the teams across our organisation using ITIL (IT Infrastructure Library) incident management methodologies in FreshService ITSM (IT Service Management) tool. Be the first point of contact for support tickets, triaging as appropriate, coordinating 3rd line problems with Developers, Business Analysts, and third parties to ensure issue are resolved or escalated in a timely fashion. Lead and provide support for our Azure infrastructure estate ensuring its performance and security exceeds our business defined Non-Functional Requirements. Be the organisations champion for Azure best practice, ensuring that continuous improvement of our Azure Estate is a fundamental part of the role. Support and assist the wider IT team in day-to-day operations, sharing knowledge and skills as required. Maintain our Windows desktop estate and onsite physical infrastructure including VPN (Virtual Private Network) configuration. Design and take ownership of monitoring tools including Azure Sentinel, incorporating our Azure BCDR (Business Continuity Disaster Recovery). Oversee system security including Azure RBAC (Role based access control), PIM (Privileged Identity Management) & PAM (Privileged Access Management), Microsoft 365 security investigations and mitigations and access reviews. Administer systems including Azure, Microsoft 365, ERP (Enterprise Resource Planning), CloudFlare and others ensuring appropriate backup and security is in place. Keep up to date on existing and emerging technologies. Act as Change Manager alongside the IT operations manager, ensuring the process is fit for purpose and adhered to by the IT team and wider organisation using digital services. Our values and behaviours Our values and behaviours set out how we work. Everyone is expected to behave in a respectful and inclusive way. Behaviours Leading the way Working as one team Being a business Focusing on people, including those with lived experience of social work and registered social workers Embracing change Respecting each other Values Providing a framework for work relationships and how we treat each other Providing a framework for customer service Providing a framework for achieving our vision and increasing the effectiveness of our organisation Creating an environment that promotes job satisfaction and emotional safety Microsoft and or Azure Fundamentals - but not essential
Nov 15, 2025
Full time
What you will do: Provide first and second line support to the teams across our organisation using ITIL (IT Infrastructure Library) incident management methodologies in FreshService ITSM (IT Service Management) tool. Be the first point of contact for support tickets, triaging as appropriate, coordinating 3rd line problems with Developers, Business Analysts, and third parties to ensure issue are resolved or escalated in a timely fashion. Lead and provide support for our Azure infrastructure estate ensuring its performance and security exceeds our business defined Non-Functional Requirements. Be the organisations champion for Azure best practice, ensuring that continuous improvement of our Azure Estate is a fundamental part of the role. Support and assist the wider IT team in day-to-day operations, sharing knowledge and skills as required. Maintain our Windows desktop estate and onsite physical infrastructure including VPN (Virtual Private Network) configuration. Design and take ownership of monitoring tools including Azure Sentinel, incorporating our Azure BCDR (Business Continuity Disaster Recovery). Oversee system security including Azure RBAC (Role based access control), PIM (Privileged Identity Management) & PAM (Privileged Access Management), Microsoft 365 security investigations and mitigations and access reviews. Administer systems including Azure, Microsoft 365, ERP (Enterprise Resource Planning), CloudFlare and others ensuring appropriate backup and security is in place. Keep up to date on existing and emerging technologies. Act as Change Manager alongside the IT operations manager, ensuring the process is fit for purpose and adhered to by the IT team and wider organisation using digital services. Our values and behaviours Our values and behaviours set out how we work. Everyone is expected to behave in a respectful and inclusive way. Behaviours Leading the way Working as one team Being a business Focusing on people, including those with lived experience of social work and registered social workers Embracing change Respecting each other Values Providing a framework for work relationships and how we treat each other Providing a framework for customer service Providing a framework for achieving our vision and increasing the effectiveness of our organisation Creating an environment that promotes job satisfaction and emotional safety Microsoft and or Azure Fundamentals - but not essential
Team Overview XiP is building a next-generation cross-asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on-demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of 'Applications Development Technology Lead Analyst' on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90-minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day, this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine. You will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part of the shared responsibility for the long-term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop the future versions of the calculation engine. This means making it faster, utilizing resources better, and scale to even greater sizes. This means adding new features without impacting performance of the platform in undesirable manner, small changes multiplied by millions of calculations have a high cost. This means solving hard problems like transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid-level developers, providing technical advice, code reviews, and career development support. Allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery. Foster a collaborative and growth-oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelizes 250,000 hours of compute into a single 90-minute execution: Lead the design, development, and implementation of enhancements to the Risk Calculation Engine, focusing on optimizing its distribution mechanisms. Analyze current parallelization strategies and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimization of Risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyze the distributed execution of large-scale risk calculations, identifying performance bottlenecks and inefficiencies. Provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimizations that enhance calculation speed and resource utilization. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands. Coordinate with stakeholders to ensure that all scaling efforts are aligned with customer needs. Provide specialized customer support to optimize and improve large, distributed calculations. Act as a primary point of contact for clients to address issues and optimize inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large-scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object-oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (e.g., AWS, Azure, GCP) and containerization (Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
Nov 15, 2025
Full time
Team Overview XiP is building a next-generation cross-asset calculation system for Citi trading desks and enterprise users in the largest global financial markets and exchanges in New York, London, and other major financial hubs. Our team owns multiple Java Spring Boot Services that execute, partition, and track quantitative risk graphs/trades in a distributed environment. These graphs can fail due to their complexity and our system must adapt quickly to these failures to provide a seamless experience for clients. XiP Compute Services are deployed onto OpenShift and Amazon's Elastic Kubernetes Service (EKS). An important initiative in 2025 will be onboarding Google's Kubernetes Engine to further expand our coverage. Our system scales on-demand, and we can run up to tens of thousands of replicas of our services across all asset classes. Role Overview We are seeking a Senior Engineer to fill the role of 'Applications Development Technology Lead Analyst' on the XiNG large scale distributed calculation platform (XiP). In this role you will design, build, and maintain the calculation engine at the heart of the XiP platform. This engine is responsible for c. 0.5 billion risk & suitability calculations at Citi every day. A single customer run compresses 17 million minutes of compute into a single 90-minute execution. Run on hundreds of thousands of pods across the entire XiP platform every day, this calculation engine is both highly performant and rapidly changing to support new scenarios, technologies, and infrastructure. As an engineer working on the calculation engine. You will work closely with software engineers, DevOps, and our customers to ensure reliable, secure, and scalable operations of our platform. Responsibilities Take part of the shared responsibility for the long-term strategic direction of the XiP Calculation Engine: Apply your experience and skills to develop the future versions of the calculation engine. This means making it faster, utilizing resources better, and scale to even greater sizes. This means adding new features without impacting performance of the platform in undesirable manner, small changes multiplied by millions of calculations have a high cost. This means solving hard problems like transferring small amounts of data to a huge number of machines. Serve as advisor or coach to team members, allocating and overseeing work: Mentor and guide mid-level developers, providing technical advice, code reviews, and career development support. Allocate tasks based on skill sets and project priorities, ensuring balanced workloads and timely delivery. Foster a collaborative and growth-oriented team environment, encouraging best practices and continuous learning. Implement changes and improvements to Citi's Risk Calculation Engine, including analyzing and designing improvements to the distribution mechanisms of the engine which regularly parallelizes 250,000 hours of compute into a single 90-minute execution: Lead the design, development, and implementation of enhancements to the Risk Calculation Engine, focusing on optimizing its distribution mechanisms. Analyze current parallelization strategies and identify opportunities to further improve efficiency, scalability, and throughput. Operationally support the optimization of Risk calculations by examining and providing SME level insight into the distributed execution of extremely large calculations: Monitor and analyze the distributed execution of large-scale risk calculations, identifying performance bottlenecks and inefficiencies. Provide subject matter expertise to guide operational improvements, leveraging deep technical knowledge to recommend and implement optimizations that enhance calculation speed and resource utilization. Plan, coordinate, and execute strategic changes to the engine to reach the next scaling milestone: Develop and manage strategic initiatives aimed at scaling the Risk Calculation Engine to meet future business demands. Coordinate with stakeholders to ensure that all scaling efforts are aligned with customer needs. Provide specialized customer support to optimize and improve large, distributed calculations. Act as a primary point of contact for clients to address issues and optimize inefficiencies that arise during distributed workload execution. Qualifications Multiple years professional software development experience with Java. Solid experience with Java frameworks (e.g., Spring, Spring Boot, Quarkus). Experience designing, building, and maintaining large-scale, distributed systems. Experience with RESTful API design and implementation. Strong understanding of object-oriented programming and design patterns. Exposure to NoSQL databases (e.g., MongoDB, Cassandra) is a plus. Exposure to cloud platforms (e.g., AWS, Azure, GCP) and containerization (Docker, Kubernetes) is desirable. Experience with unit testing, integration testing, and test automation frameworks (JUnit, Mockito). Experience working in Agile/Scrum development environments. Practical experience with Python for scripting, automation, or data processing tasks. Experience with CI/CD pipelines and DevOps practices is a plus. Education Bachelor's or Master's degree in Computer Science, Engineering, or a related field. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi's EEO Policy Statement and the Know Your Rights poster.
IT Service Desk Analyst - £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment where technology plays a key role in supporting legal operations click apply for full job details
Nov 12, 2025
Full time
IT Service Desk Analyst - £30,000 to £35,000 - Salisbury or Witney Are you an experienced IT Support professional looking for your next step? My client, a well-established law firm, is seeking an IT Service Desk Analyst to join their growing internal IT team. This is a fantastic opportunity to work in a professional environment where technology plays a key role in supporting legal operations click apply for full job details
Technology Graduate Trainee, Software Development London, GB Full-Time Technology Marex Overview Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,400 employees across Europe, Asia-Pacific and the Americas. For more information visit . Marex Graduate Programme Embark on a transformative journey with Marex's Full-Time Graduate Programme - an experience tailored to empower and support Analysts. Dive into the 'Backpack to Briefcase' bootcamp, unveiling the intricacies of financial services, Marex's purpose, and strategic priorities. Join your team post-bootcamp, fostering connections through continuous training. Learn, grow, and expand your network through a diverse array of sessions fast-tracking your understanding of Marex and the industry. Engage in workshops covering behavioural, cognitive skills, technical understanding, and business awareness, nurturing your professional development. Throughout the programme, seize the opportunity to attend informal insight events and a lunch and learn series hosted by senior Marex Leaders. Gain exposure, ask questions, and gain real insights into the business from influential figures. From day one, connect with a network of fellow graduates. Attend training and events together, creating bonds with those sharing your journey. Join Marex, where your passions align with purpose, and your strengths converge with our values. Department Description The Technology Department provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. This business aligned technology, first approach means we are constantly delivering the platform to scale and grow the business. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Role Summary As a Technology Graduate, you will have the exciting opportunity to launch your career in Financial Technology, applying your skills while receiving on-the-job coaching from our experienced technology experts. This unique combination will empower you to take charge of operational and project-related tasks within our dynamic Technology function. Located within our global Technology Hub in our London office, you will collaborate closely with a team to embark on a journey of professional growth, building products and services across key facets of a modern technology organisation, within a fast-paced environment. The Technology Software Development Graduate role is based within the Market Making team in Software Development. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design,programme, document, test, and deliver new software and bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Highlights of working in the team include: Autonomy & Creativity - Freedom to experiment, innovate, and make a real impact. Exciting Projects - Work on cutting-edge technologies, including use of Large Language Models and high-speed data transfer. Latest Technologies - Gain hands-on experience with in-demand programming languages and modern frameworks. DevOps & Automation - Learn and apply best practices in CI/CD, cloud computing, and agile development. Learn about Futures and Options trading Overall Responsibilities You will start by learning the fundamentals on the job and then building your experience over time to be able to take on analyst-appropriate levels of the following responsibilities: Design, code and test all components of modern web applications Contribute to the overall architecture and design of the technology created/maintained by the development delivery team Develop solutions that are maintainable, testable and meet the requirements' acceptance criteria Adhere to development best practices and processes Communicate with team members, introduce ideas and keep abreast of the latest technologies Ensure delivered systems are of production quality Ensure software is adequately documented for handover to the business Follow coding standards and defined development process Resolve third line support issues in a professional and timely manner Standard Responsibilities: Ensuring compliance with the company's regulatory requirements under the FCA Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values At all times complying with the FCA's Code of Conduct To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To escalate risk events immediately To provide input to risk management processes, as required The Company may require you to carry out other duties from time to time. Skills and Experience Degree educated (Technology based) / BEng/Bsc or equivalent Great technical and logical problem-solving skills. Excellent verbal and written communication skills Desirable - knowledge of working in a regulated environment and an understanding of the risks and compliance requirements associated with this A collaborative team player, approachable with a positive work ethic Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - D oing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex Spectron the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Nov 11, 2025
Full time
Technology Graduate Trainee, Software Development London, GB Full-Time Technology Marex Overview Marex Group plc (NASDAQ: MRX) is a diversified global financial services platform providing essential liquidity, market access and infrastructure services to clients across energy, commodities and financial markets. The group provides comprehensive breadth and depth of coverage across four core services: clearing, agency and execution, market making, and hedging and investment solutions. It has a leading franchise in many major metals, energy and agricultural products, with access to 60 exchanges. The group provides access to the world's major commodity markets, covering a broad range of clients that include some of the largest commodity producers, consumers and traders, banks, hedge funds and asset managers. With more than 40 offices worldwide, the group has over 2,400 employees across Europe, Asia-Pacific and the Americas. For more information visit . Marex Graduate Programme Embark on a transformative journey with Marex's Full-Time Graduate Programme - an experience tailored to empower and support Analysts. Dive into the 'Backpack to Briefcase' bootcamp, unveiling the intricacies of financial services, Marex's purpose, and strategic priorities. Join your team post-bootcamp, fostering connections through continuous training. Learn, grow, and expand your network through a diverse array of sessions fast-tracking your understanding of Marex and the industry. Engage in workshops covering behavioural, cognitive skills, technical understanding, and business awareness, nurturing your professional development. Throughout the programme, seize the opportunity to attend informal insight events and a lunch and learn series hosted by senior Marex Leaders. Gain exposure, ask questions, and gain real insights into the business from influential figures. From day one, connect with a network of fellow graduates. Attend training and events together, creating bonds with those sharing your journey. Join Marex, where your passions align with purpose, and your strengths converge with our values. Department Description The Technology Department provides digital tools, software services and infrastructure globally to all business groups. Software development and support teams work in agile 'streams' aligned to specific business areas. This business aligned technology, first approach means we are constantly delivering the platform to scale and grow the business. Our other teams work enterprise-wide to provide critical services including our global service desk, network and system infrastructure, IT operations, security, enterprise architecture and design. Role Summary As a Technology Graduate, you will have the exciting opportunity to launch your career in Financial Technology, applying your skills while receiving on-the-job coaching from our experienced technology experts. This unique combination will empower you to take charge of operational and project-related tasks within our dynamic Technology function. Located within our global Technology Hub in our London office, you will collaborate closely with a team to embark on a journey of professional growth, building products and services across key facets of a modern technology organisation, within a fast-paced environment. The Technology Software Development Graduate role is based within the Market Making team in Software Development. The Software Development function creates and maintains applications, frameworks and other software components to deliver to business requirements. Developers conceive, specify, design,programme, document, test, and deliver new software and bug fixes as needed to provide high quality software solutions. Each Development team is aligned to one of Marex's business divisions and works with a corresponding Business Technology and Application Support team. Highlights of working in the team include: Autonomy & Creativity - Freedom to experiment, innovate, and make a real impact. Exciting Projects - Work on cutting-edge technologies, including use of Large Language Models and high-speed data transfer. Latest Technologies - Gain hands-on experience with in-demand programming languages and modern frameworks. DevOps & Automation - Learn and apply best practices in CI/CD, cloud computing, and agile development. Learn about Futures and Options trading Overall Responsibilities You will start by learning the fundamentals on the job and then building your experience over time to be able to take on analyst-appropriate levels of the following responsibilities: Design, code and test all components of modern web applications Contribute to the overall architecture and design of the technology created/maintained by the development delivery team Develop solutions that are maintainable, testable and meet the requirements' acceptance criteria Adhere to development best practices and processes Communicate with team members, introduce ideas and keep abreast of the latest technologies Ensure delivered systems are of production quality Ensure software is adequately documented for handover to the business Follow coding standards and defined development process Resolve third line support issues in a professional and timely manner Standard Responsibilities: Ensuring compliance with the company's regulatory requirements under the FCA Adhere to the operational risk framework for your role ensuring that all regulatory or company determined parameters are complied with Role model for demonstrating highest level standards of integrity and conduct and reflecting Company Values At all times complying with the FCA's Code of Conduct To ensure that you are fully aware of and adhere to internal policies that relate to you, your role or any other activities for which you have any level of responsibility To report any breaches of policy to Compliance and/ or your supervisor as required To escalate risk events immediately To provide input to risk management processes, as required The Company may require you to carry out other duties from time to time. Skills and Experience Degree educated (Technology based) / BEng/Bsc or equivalent Great technical and logical problem-solving skills. Excellent verbal and written communication skills Desirable - knowledge of working in a regulated environment and an understanding of the risks and compliance requirements associated with this A collaborative team player, approachable with a positive work ethic Resilient in a challenging, fast-paced environment Excels at building relationships, networking and influencing others Strategic collaborator with insight and agility, able to anticipate future challenges, ensuring operational effectiveness Company Values Acting as a role model for the values of the Company: Respect - Clients are at the heart of our business, with superior execution and superb client service the foundation of the firm. We respect our clients and always treat them fairly. Integrity - D oing business the right way is the only way. We hold ourselves to a high ethical standard in everything we do - our clients expect this and we demand it of ourselves. Collaborative - We work in teams - open and direct communication and the willingness to work hard and collaboratively are the basis for effective teamwork. Working well with others is necessary for us to succeed at what we do. Developing our People - Our people are the basis of our competitive advantage. We look to "grow our own" and make Marex Spectron the place ambitious, hardworking, talented people choose to build their careers. Adaptable and Nimble - Our size and flexibility is an advantage. We are big enough to support our client's various needs, and adaptable and nimble enough to respond quickly to changing conditions or requirements. A non-bureaucratic, but well controlled environment fosters initiative as well as employee satisfaction. Conduct Rules You must: Act with integrity Act with due skill, care and diligence Be open and cooperative with the FCA, the PRA and other regulators Pay due regard to the interests of customers and treat them fairly Observe proper standard of market conduct Marex is fully committed to the elimination of unlawful or unfair discrimination and values the differences that a diverse workforce brings to the company.
Service Desk Support Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial
Nov 11, 2025
Full time
Service Desk Support Analyst 5 days a week on site Role Overview As a 1st / 2nd line Support Analyst in a team of Field Engineers and Support Analysts, you will be a key player in ensuring the smooth operation of the IT systems. Based at head office in Northampton, you will provide essential support to around 1000 users across multiple sites around the UK. You will provide support on a range of Microsoft based IT systems especially Microsoft 365 along with a range of bespoke applications. Your day-to-day responsibilities as part of the support team will be to: Respond to IT-related telephone calls and emails from colleagues, providing timely and effective support. Log and resolve IT requests within agreed targets. Administer the Microsoft Estate and other key business systems. Monitor and manage IT requests, coordinate projects, handle IT procurement requests, and oversee IT security administration. Oversee the Moves, Additions, Deletions, and Changes (MADC) process, including setting up new users on Microsoft 365. Monitor internal IT mailboxes and respond to colleague requests and automated alerts using the IT Service Management tool. Collaborate with third-party technology and support providers across applications, infrastructure, networking, and telephony. Maintain and update the IT SharePoint page, share best practices, and contribute to our technology knowledge database. Provide general help and advice to users, utilizing remote desktop tools. Your background: Experience as a 1st / 2nd line support analyst - service desk and deskside support Experience in IT administration and support of Microsoft-based systems specifically Microsoft 365, along with IP Telephony and networking Experience with FreshDesk or similar Retail or Automotive background would be beneficial
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description The Role The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code. The Codes Change Management Team is responsible for the detailed analysis, solution design and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC) and Independent Gas Transporters' (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes. The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation and ensuring products remain accurate and up to date. Responsibilities Develop an in-depth understanding of the Energy Codes, their products and the end-to-end impacts of these on industry stakeholders and consumers. Provide advice and support to parties and stakeholders in understanding and engaging in the change process. Identify the impacts of Change Proposals to code products, parties and service providers, consumers and other industry codes. Analyse the root-causes of issues and develop effective, proportionate and enduring change solutions in collaboration with other Code Manager Service Providers. Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity. Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting. Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals. Produce high quality change documentation to internal quality standards. Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers. Provide 2nd line support to the service desk to resolve change management queries and assist with front line queries during busy periods. Competitive salary plus excellent benefits package Qualifications Requirements The successful candidate will be able to demonstrate the following skills, knowledge, and experience: Required Experience Demonstrable experience in the GB energy market in a relevant role. Understanding of the regulatory framework for the GB energy market. Experience developing solutions to complex operational and technical issues impacting a variety of stakeholders. Required Skillset Adept and versatile with the ability to understand and process vast, complex information. Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders. Analytical skills to identify the root-cause of issues and develop optimal solution options. Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences. A keen eye for detail and the highest standard of quality for themselves and others. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar
Nov 11, 2025
Full time
Gemserv is an expert provider of professional services. We are purpose-driven, working across multiple sectors including energy, low carbon, the public sector and health to tackle today's social and environmental challenges. Established in 2002, the business provides a range of consultancy and outsourcing capabilities including programme management, market design and governance. We also have extensive and award-winning capabilities across cyber security, data privacy and digital transformation. We are a B Corp, IIP Gold accredited and a Financial Times Leading Management Consultancy for 2021 and 2022. Our purpose is to make things that matter work better for everyone. The nature of what we do means we are very much a people business. The contribution every member of the team makes to our diverse range of experience, skills and personalities is valued. We invest heavily in learning and development to enable our people to develop skills and gain experience which will enhance career prospects for life. Many who started their careers with us have rapidly progressed to more senior positions. At Gemserv no two days are the same, but we believe in a flexible approach to working which we know our employees value. We also offer an attractive package of benefits in addition to highly competitive salaries including bonus scheme, pension and healthcare, season ticket loans, discounted gym membership, Cycle to Work scheme and more. Job Description The Role The codes we support and operate in are at the heart of the regulation of the GB energy market, setting the standards for new and improved ways of working. Covering the complete breadth of the market, they have introduced a new model of cooperation and best practice for Code Management and delivery of a new digital, modern, and accessible, consumer-centric code. The Codes Change Management Team is responsible for the detailed analysis, solution design and requirement specification for all Change Proposals in the Retail Energy Code (REC), Smart Energy Code (SEC) and Independent Gas Transporters' (IGT) Unified Network Code (UNC) sectors. It is empowered and responsible for delivering changes to industry, proactively raising Change Proposals to address known issues and opportunities, and prioritising the change agenda to deliver an innovative, transparent and effective change process that focuses on consumer outcomes. The Change Analyst will be responsible for the day-to-day operation of the change process through to implementation, developing solutions to address complex and/or technical issues and realise opportunities in the energy market. This will involve engaging with stakeholders to capture views and impacts, producing change documentation and ensuring products remain accurate and up to date. Responsibilities Develop an in-depth understanding of the Energy Codes, their products and the end-to-end impacts of these on industry stakeholders and consumers. Provide advice and support to parties and stakeholders in understanding and engaging in the change process. Identify the impacts of Change Proposals to code products, parties and service providers, consumers and other industry codes. Analyse the root-causes of issues and develop effective, proportionate and enduring change solutions in collaboration with other Code Manager Service Providers. Produce comprehensive, accurate and realistic Change Proposal Plans setting out a timetable for each Change Proposal relative to its complexity, importance and time-sensitivity. Produce and review responses to impact assessments and consultations, identifying required amendments to solution options and legal drafting. Complete cost-benefit analysis and produce robust business cases to support the case for approving or rejecting Change Proposals. Produce high quality change documentation to internal quality standards. Develop and maintain strong, collaborative working relationships with other Code Managers and Code Manager Service Providers. Provide 2nd line support to the service desk to resolve change management queries and assist with front line queries during busy periods. Competitive salary plus excellent benefits package Qualifications Requirements The successful candidate will be able to demonstrate the following skills, knowledge, and experience: Required Experience Demonstrable experience in the GB energy market in a relevant role. Understanding of the regulatory framework for the GB energy market. Experience developing solutions to complex operational and technical issues impacting a variety of stakeholders. Required Skillset Adept and versatile with the ability to understand and process vast, complex information. Ability to identify and understand the impacts of policy development and regulatory change on a broad range of stakeholders. Analytical skills to identify the root-cause of issues and develop optimal solution options. Exceptional communication skills, both written and verbal, able to understand and articulate complex issues to all levels of seniority and to technical and non-technical audiences. A keen eye for detail and the highest standard of quality for themselves and others. Passionate about delivering an exceptional service and positive outcomes for the market and consumers, putting consumer outcomes at the heart of what you do. Be a team player, with strong interpersonal skills, working collaboratively towards a shared vision for the future. Upon employment, employees should also have a sound awareness of the Company's Information, Quality, Environmental, and Energy Management Systems. Additional Information WHAT WE OFFER 25 days annual leave, plus bank holidays Reward and recognition schemes Flexible working Private Bupa healthcare Life Assurance (up to 4 times annual salary) Matched pension contributions Season Ticket Loan Cycle to work scheme Buy and Sell annual leave Reimbursement of eye test and up to £50 towards glasses or contacts Corporate gym rates Employee Assistance Programme Summer and Christmas parties, along with monthly Gembar
Area of Interest: Branch and Retail Banking Location: London, GB, E14 5NY Work style: Office Worker Date: 12 Oct 2025 If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth Management teams provide a range of services to HSBC customers, supporting key life events, such as saving for university fees, buying a new home to retirement; whilst protecting their family and interests for every eventuality, providing confidence and reassurance. We support every aspect of a customer's financial life, helping them to grow, manage and preserve their wealth and provide a professional service in a world of increasing complexity. This includes a greater range of financial products and solutions, and a better understanding of our customers' affairs. For us, Wealth Management is genuinely a relationship-based service. For our customers, this means a tailored approach, personalised attention and our teams working collaboratively to support their entire life journey. The main purpose of the role of Area Wealth Director is to implement the Wealth strategy and achieve the business objectives. To lead and build the HSBC customer first culture by providing coaching, mentorship, technical expertise and regulatory supervision to a team of Wealth Managers and Analysts. Your responsibilities will include: Being accountable for the team's compliance, sales quality, and Professional Standards, acting as the first line of defence to deliver principled business standards in line with all regulatory requirements. To influence Partners to maximise Wealth opportunities, with customers being serviced by appropriate advisors in line with the Bank's strategy. To manage performance, give timely, specific corrective feedback to improve poor performance and motivational feedback to recognise good performance; assessing the strengths and development needs of others and plan development activities and gain dedication to change. Delivering needs-based solutions seeing opportunities and being able to support the time in delivery holistic financial planning for the needs of the clients. Manage collaborators - develop and maintain effective relationships with both team members and stakeholders outside of team. To be successful in this role you should meet the following requirements: You must be QCF Level 4 qualified with an appropriate qualification that allows advice giving (FCA Activity 4). Candidates must currently be holding Competent Adviser Status (CAS) under onshore UK FCA jurisdiction (i.e. does not include the Channel Islands and Isle of Man) at the point of entering role. If you are currently a Competent Supervisor, you must previously have held Competent Adviser Status (CAS) with the last 5 years and have an unbroken record of assessment and CPD (to maintain that competency). Be able to demonstrate external market awareness to keep up to date with changes in the market conditions, to ensure effective conversations with their team and both internal and external customers in developing and maintaining business Standards. Require an understanding of conduct risks and HSBC business standards, allowing you to successfully attain and maintain Professional Standards. Have expert knowledge in holistic financial planning and wealth products. Be able to encourage others to value the customer and deliver a high quality of service. Understand the Wealth & Premier proposition both in terms of servicing and products, and ensures the principles are applied consistently by the team when delivering needs-based solutions. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. Wearecommittedto removing barriers and ensuring careersatHSBCareinclusiveandaccessible for everyone to be at their best.We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Nov 11, 2025
Full time
Area of Interest: Branch and Retail Banking Location: London, GB, E14 5NY Work style: Office Worker Date: 12 Oct 2025 If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Our Wealth Management teams provide a range of services to HSBC customers, supporting key life events, such as saving for university fees, buying a new home to retirement; whilst protecting their family and interests for every eventuality, providing confidence and reassurance. We support every aspect of a customer's financial life, helping them to grow, manage and preserve their wealth and provide a professional service in a world of increasing complexity. This includes a greater range of financial products and solutions, and a better understanding of our customers' affairs. For us, Wealth Management is genuinely a relationship-based service. For our customers, this means a tailored approach, personalised attention and our teams working collaboratively to support their entire life journey. The main purpose of the role of Area Wealth Director is to implement the Wealth strategy and achieve the business objectives. To lead and build the HSBC customer first culture by providing coaching, mentorship, technical expertise and regulatory supervision to a team of Wealth Managers and Analysts. Your responsibilities will include: Being accountable for the team's compliance, sales quality, and Professional Standards, acting as the first line of defence to deliver principled business standards in line with all regulatory requirements. To influence Partners to maximise Wealth opportunities, with customers being serviced by appropriate advisors in line with the Bank's strategy. To manage performance, give timely, specific corrective feedback to improve poor performance and motivational feedback to recognise good performance; assessing the strengths and development needs of others and plan development activities and gain dedication to change. Delivering needs-based solutions seeing opportunities and being able to support the time in delivery holistic financial planning for the needs of the clients. Manage collaborators - develop and maintain effective relationships with both team members and stakeholders outside of team. To be successful in this role you should meet the following requirements: You must be QCF Level 4 qualified with an appropriate qualification that allows advice giving (FCA Activity 4). Candidates must currently be holding Competent Adviser Status (CAS) under onshore UK FCA jurisdiction (i.e. does not include the Channel Islands and Isle of Man) at the point of entering role. If you are currently a Competent Supervisor, you must previously have held Competent Adviser Status (CAS) with the last 5 years and have an unbroken record of assessment and CPD (to maintain that competency). Be able to demonstrate external market awareness to keep up to date with changes in the market conditions, to ensure effective conversations with their team and both internal and external customers in developing and maintaining business Standards. Require an understanding of conduct risks and HSBC business standards, allowing you to successfully attain and maintain Professional Standards. Have expert knowledge in holistic financial planning and wealth products. Be able to encourage others to value the customer and deliver a high quality of service. Understand the Wealth & Premier proposition both in terms of servicing and products, and ensures the principles are applied consistently by the team when delivering needs-based solutions. Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. Wearecommittedto removing barriers and ensuring careersatHSBCareinclusiveandaccessible for everyone to be at their best.We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role. Ifyouhaveaneedthatrequiresaccommodationsor changes duringtherecruitmentprocess, please get in touch with our Recruitment Helpdesk:
Responsibilities Leads the technical design, roadmap, and strategic direction for the Group's Microsoft Cloud, Directory Services, and systems-related technical capabilities. Function as team lead for Active Directory / Entra ID / Windows environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management Provide design and architecture guidance regarding projects and incidents associated with Active Directory / Windows topics for messaging administrators, programmers, web developers, network security engineers, database analysts, network managers, and implementation teams. Participate in the identification of vulnerabilities and their mitigation Participate in the analysis and redesign of existing infrastructure systems and services Participate in the analysis, design and implementation of future infrastructure systems and services Create and maintain documentation on SOPs and System Design Research, evaluate, recommend and implement new systems technologies Perform capacity planning, upgrades and expansion of Active Directory environment Maintain effective communications with vendors, peers and clients in support of assigned projects Effectively coordinate project efforts so that deliverables are met within the appropriate timeframe and budget constraints or budget estimates. Documentation of technical work is required with every project and technical standard Strong English communication skills, both written and spoken Provide technical direction to vendor on complex firewall changes Regular communications with hotel and corporate teams and vendors are required (both verbal and email) Projects and meetings are multinational and this position requires attendance outside of normal working hours Planning and multi-tasking is a requirement of this position, since this position typically is lead for several concurrent projects Communicate with hotel teams regarding outstanding tasks and deliverables and assist in maintaining the defined timeline Participate in training and vendor activities concerning new technology and solutions Manage various technical team activities in coordination with their respective managers Work constructively with internal MOHG teams and sub-contract partners No direct managerial supervision responsibilities Skills and Desired Experience The individual should be familiar with standard operating procedures and best practices in the listed technology areas, and rely on experience and judgment to plan and accomplish goals: Windows Server and Active Directory Architecture Windows Server and Active Directory Security Active Directory integrated applications Entra ID / Azure AD DNS services • DHCP services • NTP services Microsoft 365 and Office 365 configuration, management, oversight File and Print services Auditing technologies and tools, and provide reports, as needed Auditing and security policies and procedures SCCM and WSUS, for both servers and desktops Virtualization • Firewalls High Availability / Disaster Recovery Design Concepts n-Tier infrastructure Cloud Networking Familiarity: VPCs, subnets, load balancers, DNS, and connectivity options (VPN, Direct Connect). Integration with Legacy Systems: Designing solutions that integrate with on-premises or legacy systems and managing data flows between different environments. Performance and Cost Optimization: Expertise in designing cost-efficient solutions while meeting performance requirements. Experience Required 7+ years hands on experience in Windows / Active Directory environments 4+ years hands on experience in a complex architectural environment Experience in Windows Server / Active Directory, and related services Auditing methodologies Security methodologies Virtualization methodologies Firewalls and tiered environment methodologies High Availability and Disaster Recovery methodologies BS in a technology field. Equivalent experience can be substituted on a year-to-year basis.
Nov 11, 2025
Full time
Responsibilities Leads the technical design, roadmap, and strategic direction for the Group's Microsoft Cloud, Directory Services, and systems-related technical capabilities. Function as team lead for Active Directory / Entra ID / Windows environment, provide oversight on daily activities to set priorities, function as mentor, help with problem escalation, and communicate significant problems or issues to management Provide design and architecture guidance regarding projects and incidents associated with Active Directory / Windows topics for messaging administrators, programmers, web developers, network security engineers, database analysts, network managers, and implementation teams. Participate in the identification of vulnerabilities and their mitigation Participate in the analysis and redesign of existing infrastructure systems and services Participate in the analysis, design and implementation of future infrastructure systems and services Create and maintain documentation on SOPs and System Design Research, evaluate, recommend and implement new systems technologies Perform capacity planning, upgrades and expansion of Active Directory environment Maintain effective communications with vendors, peers and clients in support of assigned projects Effectively coordinate project efforts so that deliverables are met within the appropriate timeframe and budget constraints or budget estimates. Documentation of technical work is required with every project and technical standard Strong English communication skills, both written and spoken Provide technical direction to vendor on complex firewall changes Regular communications with hotel and corporate teams and vendors are required (both verbal and email) Projects and meetings are multinational and this position requires attendance outside of normal working hours Planning and multi-tasking is a requirement of this position, since this position typically is lead for several concurrent projects Communicate with hotel teams regarding outstanding tasks and deliverables and assist in maintaining the defined timeline Participate in training and vendor activities concerning new technology and solutions Manage various technical team activities in coordination with their respective managers Work constructively with internal MOHG teams and sub-contract partners No direct managerial supervision responsibilities Skills and Desired Experience The individual should be familiar with standard operating procedures and best practices in the listed technology areas, and rely on experience and judgment to plan and accomplish goals: Windows Server and Active Directory Architecture Windows Server and Active Directory Security Active Directory integrated applications Entra ID / Azure AD DNS services • DHCP services • NTP services Microsoft 365 and Office 365 configuration, management, oversight File and Print services Auditing technologies and tools, and provide reports, as needed Auditing and security policies and procedures SCCM and WSUS, for both servers and desktops Virtualization • Firewalls High Availability / Disaster Recovery Design Concepts n-Tier infrastructure Cloud Networking Familiarity: VPCs, subnets, load balancers, DNS, and connectivity options (VPN, Direct Connect). Integration with Legacy Systems: Designing solutions that integrate with on-premises or legacy systems and managing data flows between different environments. Performance and Cost Optimization: Expertise in designing cost-efficient solutions while meeting performance requirements. Experience Required 7+ years hands on experience in Windows / Active Directory environments 4+ years hands on experience in a complex architectural environment Experience in Windows Server / Active Directory, and related services Auditing methodologies Security methodologies Virtualization methodologies Firewalls and tiered environment methodologies High Availability and Disaster Recovery methodologies BS in a technology field. Equivalent experience can be substituted on a year-to-year basis.
IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: 32,000 - 38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office / 2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support 200+ user environments onsite and remotely. Excellent communication and documentation skills. Nice to Have (but flexible to train the right person): Lab experience MSP background Backups experience Hyper-V O365 Cyber Essentials ISO27001 In return: Generous holiday entitlement and enhanced pension contributions. Health cash plan, cycle-to-work scheme, retail discounts, and free on-site parking. Access to wellbeing services, virtual GP, and emotional support. Career development opportunities, training, and mentoring. Should the above sound like you please send a copy of your latest CV or call for a confidential discussion. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Nov 11, 2025
Full time
IT Support Analyst Location: Edinburgh (Hybrid after onboarding) Salary: 32,000 - 38,000 + Benefits Working Pattern: Initial: 5 days per week on-site After onboarding: Hybrid (3 days office / 2 days home) Travel: Occasional travel to Dundee (approximately every 2 weeks) About the Role We're looking for an IT Support Analyst to join our Edinburgh team. This is a hands-on role where you'll provide technical support, maintain systems, and contribute to IT projects that keep our business running smoothly. If you're passionate about technology, enjoy problem-solving, and want to grow your career in a collaborative environment, this is the perfect opportunity. Key Responsibilities Deliver 1st and 2nd line support for desktops, laptops, mobile devices, and core business applications. Support Microsoft 365 , Active Directory , and other enterprise systems. Assist with user onboarding , device deployment, and system configuration. Maintain network connectivity , security, and backup solutions. Participate in IT projects, including system upgrades and security improvements . Provide clear communication and excellent customer service to staff at all levels. What We're Looking For Strong troubleshooting skills for Windows OS (Windows 10/11) . Proficiency in Microsoft 365 and Azure Active Directory . Knowledge of networking ( DNS, DHCP, IP routing ) and cyber security principles. Ability to support 200+ user environments onsite and remotely. Excellent communication and documentation skills. Nice to Have (but flexible to train the right person): Lab experience MSP background Backups experience Hyper-V O365 Cyber Essentials ISO27001 In return: Generous holiday entitlement and enhanced pension contributions. Health cash plan, cycle-to-work scheme, retail discounts, and free on-site parking. Access to wellbeing services, virtual GP, and emotional support. Career development opportunities, training, and mentoring. Should the above sound like you please send a copy of your latest CV or call for a confidential discussion. Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels Location: This role is based in Bradford, 5 days a week to begin with, reducing to hybrid after the first 3 months. Salary: Up to £40k depending on experience. If this sounds like the right opportunity for you, please apply - we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
Nov 10, 2025
Full time
Keen to work in an autonomous support role and make a real impact on the IT function? You'll join a multi-brand organisation seeking a proactive and solutions-focused IT Support Analyst. This role offers a rare opportunity to combine hands-on support with the chance to contribute to systems analysis, process improvement, and long-term progression into areas like systems administration, implementation or IT projects. You'll be part of a close-knit IT team that delivers exceptional service across a group of brands. With a high-performing helpdesk already in place, your focus will be on owning 1st and 2nd line support tickets, identifying repeat issues, investigating root causes, and driving improvements through collaboration with users, developers, and senior leaders. You'll also contribute to internal training initiatives, help streamline support processes, and take part in project work as the business continues to modernise its IT systems. Key experience: 2+ years experience in a 1st/2nd Line IT Support role Strong troubleshooting skills across hardware, software, printers, ERP, and user account issues Familiarity with Windows OS, Microsoft 365, and Active Directory Confident communicating with users at all levels Location: This role is based in Bradford, 5 days a week to begin with, reducing to hybrid after the first 3 months. Salary: Up to £40k depending on experience. If this sounds like the right opportunity for you, please apply - we have interview slots available! We are an equal opportunity recruitment company. This means we welcome applications from all suitably qualified people regardless of race, sex, disability, religion, sexual orientation or age. We are particularly invested in Neurodiversity inclusion and offer reasonable adjustments in the interview process. Reasonable adjustments are changes that we can make in the interview process if your disability puts you at a disadvantage compared with others who are not disabled. If you would benefit from a reasonable adjustment in your interview process, please call or email one of our recruiters.
