Site Maintenance Service Operative Salary: £27,190 - £32,000, depending on experience Hours: 37.5 hours per week, 8am to 4:30pm Location & Postcode: North West (to cover North Wales, Cheshire, Lancashire, Cumbria) As a Site Maintenance Service Operative at FCC Environment, you will be responsible for ensuring the safe, compliant and efficient operation of inert and closed landfill sites. You will carry out site inspections, oversee contractor activities and complete maintenance and repair works in line with environmental, health and safety and cost control procedures. This vacancy is for a full-time position, working five days per week. Our promise to you - Competitive salary - 25 days' annual leave plus bank holidays - Pension scheme - Life insurance - Discretionary bonus scheme - On-the-job training and progression - Recognition scheme - Refer a friend - Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership (where applicable) - Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? - Taking responsibility for your own health and safety and that of others on site - Carrying out daily, weekly and monthly site inspections in line with FCC IMS procedures and O&M agreements - Supporting the Site Manager and Supervisor to ensure sites operate in full compliance with environmental permits and contractual requirements - Identifying and escalating remedial and statutory inspection works via agreed spend control procedures - Undertaking in-house repairs to site infrastructure and equipment where appropriate - Carrying out inspections and monitoring of leachate and landfill gas systems, and reporting any issues - Managing and controlling contractors on site, including inductions and maintenance of relevant documentation - Completing contractor control and core skills training modules - Ensuring site security systems and infrastructure are inspected and maintained - Supporting access for contractors to facilitate monitoring and compliance activities - Using company vehicles, tools, laptops and equipment efficiently - Providing cover across multiple sites where required What are we looking for? - An understanding of leachate, landfill gas and environmental control systems - Experience of working outdoors in all weather conditions - A basic understanding of Health & Safety at Work legislation - IT skills, including email, MS Word and smartphone use - A willingness to work alone and follow Lone Working Procedures - Flexibility to travel during the working day (approximately 20,000 miles per year in a company vehicle) - Flexible approach to working hours and locations to meet operational needs - UK driving licence (clean preferred) - A willingness to learn and apply new skills About us We are FCC Environment, one of the UK's leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Operating over 200 facilities across the UK and employing around 4,200 people, we're on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future. FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Site Maintenance Service Operative, please apply via the button shown.
Apr 01, 2026
Full time
Site Maintenance Service Operative Salary: £27,190 - £32,000, depending on experience Hours: 37.5 hours per week, 8am to 4:30pm Location & Postcode: North West (to cover North Wales, Cheshire, Lancashire, Cumbria) As a Site Maintenance Service Operative at FCC Environment, you will be responsible for ensuring the safe, compliant and efficient operation of inert and closed landfill sites. You will carry out site inspections, oversee contractor activities and complete maintenance and repair works in line with environmental, health and safety and cost control procedures. This vacancy is for a full-time position, working five days per week. Our promise to you - Competitive salary - 25 days' annual leave plus bank holidays - Pension scheme - Life insurance - Discretionary bonus scheme - On-the-job training and progression - Recognition scheme - Refer a friend - Flexible benefits, including high street savings, cycle to work scheme and Gymflex membership (where applicable) - Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform What will you be doing? - Taking responsibility for your own health and safety and that of others on site - Carrying out daily, weekly and monthly site inspections in line with FCC IMS procedures and O&M agreements - Supporting the Site Manager and Supervisor to ensure sites operate in full compliance with environmental permits and contractual requirements - Identifying and escalating remedial and statutory inspection works via agreed spend control procedures - Undertaking in-house repairs to site infrastructure and equipment where appropriate - Carrying out inspections and monitoring of leachate and landfill gas systems, and reporting any issues - Managing and controlling contractors on site, including inductions and maintenance of relevant documentation - Completing contractor control and core skills training modules - Ensuring site security systems and infrastructure are inspected and maintained - Supporting access for contractors to facilitate monitoring and compliance activities - Using company vehicles, tools, laptops and equipment efficiently - Providing cover across multiple sites where required What are we looking for? - An understanding of leachate, landfill gas and environmental control systems - Experience of working outdoors in all weather conditions - A basic understanding of Health & Safety at Work legislation - IT skills, including email, MS Word and smartphone use - A willingness to work alone and follow Lone Working Procedures - Flexibility to travel during the working day (approximately 20,000 miles per year in a company vehicle) - Flexible approach to working hours and locations to meet operational needs - UK driving licence (clean preferred) - A willingness to learn and apply new skills About us We are FCC Environment, one of the UK's leading waste and resource management companies. Our goal is to minimise the amount of waste that ends up in landfill by transforming it into valuable resources wherever possible. Operating over 200 facilities across the UK and employing around 4,200 people, we're on the frontline of tackling climate change. We need ambitious, innovative professionals like you to help us shape a sustainable future. FCC Environment is an equal opportunities employer. We value diversity and are committed to creating an inclusive environment for all employees. How to apply So, if you want to advance your career as a Site Maintenance Service Operative, please apply via the button shown.
Michael Page Engineering & Manufacturing
Wigan, Lancashire
The Interim Health & Safety Manager will ensure the continuous improvement in all aspects of Safety, Health and the Environment at the Wigan site through the implementation of robust risk management processes. Client Details The organisation operates within the FMCG industry and is a well-established name with a strong presence in the market. Description The interim Health & Safety Manager (EHS) will support operational and capital project teams, to ensure formal and robust risk management compliance, improving systems and processes to ensure legal compliance, that reduce and control the accident and environmental incident performance. They will help, empower and engage teams towards a more established safety culture. You will: Work closely with Operational Managers and teams to improve and implement safe systems Collate safety data and complete management reviews of plans Deliver key training activities Ensure compliance to legislation Track and plan improvements to safety processes Improve the site's compliance Maximise regulatory compliance Manage a small EHS team Profile To be a successful Interim Health & Safety Manager you should have: A recognised qualification in health and safety, such as NEBOSH or equivalent. Experience in implementing health and safety policies in an FMCG or manufacturing environment. Strong knowledge of UK health and safety regulations and compliance requirements, including Fire and the Environment. Previous experience of implementing systems and demonstrating improvements in EHS metrics. Excellent communication and leadership skills to engage with teams effectively. The ability to analyse data and generate actionable insights to improve safety practices. Job Offer The Interim Health & Safety Manager role offers: Competitive daily rate depending on experience, potentially outside IR35. The opportunity to work onsite in a well-established FMCG organisation in Wigan. 6 month contract, immediate start. Engagement with a professional and safety-conscious team. Contribution to enhancing safety standards in a fast-paced environment. This is an excellent opportunity for a proactive professional to make a significant impact in a manufacturing environment. If you are based in or around Wigan and possess the required skills, we encourage you to apply today!
Apr 01, 2026
Seasonal
The Interim Health & Safety Manager will ensure the continuous improvement in all aspects of Safety, Health and the Environment at the Wigan site through the implementation of robust risk management processes. Client Details The organisation operates within the FMCG industry and is a well-established name with a strong presence in the market. Description The interim Health & Safety Manager (EHS) will support operational and capital project teams, to ensure formal and robust risk management compliance, improving systems and processes to ensure legal compliance, that reduce and control the accident and environmental incident performance. They will help, empower and engage teams towards a more established safety culture. You will: Work closely with Operational Managers and teams to improve and implement safe systems Collate safety data and complete management reviews of plans Deliver key training activities Ensure compliance to legislation Track and plan improvements to safety processes Improve the site's compliance Maximise regulatory compliance Manage a small EHS team Profile To be a successful Interim Health & Safety Manager you should have: A recognised qualification in health and safety, such as NEBOSH or equivalent. Experience in implementing health and safety policies in an FMCG or manufacturing environment. Strong knowledge of UK health and safety regulations and compliance requirements, including Fire and the Environment. Previous experience of implementing systems and demonstrating improvements in EHS metrics. Excellent communication and leadership skills to engage with teams effectively. The ability to analyse data and generate actionable insights to improve safety practices. Job Offer The Interim Health & Safety Manager role offers: Competitive daily rate depending on experience, potentially outside IR35. The opportunity to work onsite in a well-established FMCG organisation in Wigan. 6 month contract, immediate start. Engagement with a professional and safety-conscious team. Contribution to enhancing safety standards in a fast-paced environment. This is an excellent opportunity for a proactive professional to make a significant impact in a manufacturing environment. If you are based in or around Wigan and possess the required skills, we encourage you to apply today!
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Apr 01, 2026
Full time
With a no limits approach, we can rise to any challenge. Whatever the question, the concern, or the risk, we can get the right people in a room and find the right answer. Our collective power is also helping us to change the insurance narrative - doing right by our clients while using insurance as a tool to build resilience for individuals, businesses and communities. From pro bono work to insuring COVID-19 vaccine development to de-risking the carbon market, we're using our skills, knowledge, and networks to make a difference and speed positive change in the world around us.We are actively looking for a Commercial Account Handler to join our Howden Consumer & Local Commercial team. Our local Commercial team have grown rapidly over the last 14 years', and we now have over 200 people within the team across the UK. In this role you will be responsible for building rapport with new and existing clients, who could range from sole traders, through to the MD/CEO of a large organisation, and working closely with the Branch Manager to achieve objectives. About you: You will have strong attention to detail as you will be reviewing client documentation, ensuring the information is comprehensive and accurate to support the quoting process You must have the ability to build and maintain strong relationships with internal stakeholders, clients and external contacts to ensure we meet expectations and compliance standards You will be assisting the Commercial Account Executives in achieving high levels of renewal retention, whilst exceeding customer expectations and meeting FCA requirements. You are willing to learn, as every day will be different. This is a great opportunity to progress your career as a Commercial Account Handler and become further your professional qualifications. You have the ability to process data promptly and accurately on relevant systems in order to support and improve high levels of client service, internal process execution and to facilitate informed analysis Rewards: We believe that great work and dedication should be rewarded, that's why we offer: 22 days holiday (plus bank holidays), increasing through length of service A set of core benefits, designed with your health and financial protection in mind: Life Assurance up to 4x salary, protecting your loved ones in case the worst should happen Income protection, guaranteeing an income for up to 5 years in the event of an illness or injury Contributory pension scheme - 5% employer contribution and 5% employee contribution Access to a Healthcare Cashplan, which gives you access to a variety of health related benefits Access to a host of lifestyle and financial benefits that you can choose from: Discounts on gym membership across the UK Salary sacrifice schemes - Travel Insurance, Cycle to Work, Car leasing, Technology purchase Access to a range of insurance polices through Howden at discounted rates Access to hundreds of high-street retailer discounts
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description This isn't just a bar management role - it's your chance to take the reins of three of our most iconic, high energy venues and bring them to life every single day. As our Bars Manager, you'll be at the heart of the action, leading the teams behind Studio 36 (our flagship entertainment venue where headline acts perform), Jellyfish (our stylish cocktail lounge), and Skyline Bar (the beating heart of our famous Skyline Pavilion). If you thrive in fast paced environments, love creating unforgettable guest moments, and have the passion to lead large, dynamic teams, this role puts you right where the magic happens. You'll set the tone, drive the atmosphere, and make sure every drink poured, every interaction delivered, and every shift run feels exceptional. You will: Deliver a brilliantly executed bar experience through fast, safe, friendly service and consistent product quality. Champion commercial success by maximising stock yield, managing cellar and product controls, and driving sales through product mix, upselling, and activation. Use insight (P&L, SPH, stock results, yield reports, NPS, team data, guest volumes) to make informed decisions that elevate performance. Be highly visible on the floor, leading standards, coaching in real time, and interacting with guests to create memorable moments. KPIs Guest NPS (overall, speed of service, quality of serve) eNPS & team engagement Stock yield %, stock loss, line variances, waste & compliance Revenue growth, SPH, Bserve volumes & category sales mix P&L delivery vs. budget Payroll management & labour productivity RPRPRT - Right People, Right Place, Right Time Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) Team retention & development progress General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) Own the full guest experience within the bar, ensuring speed, quality and friendliness of service during all trade patterns. Actively manage guest flow to reduce queue times and maintain a lively, well organised bar environment. Ensure consistency of product delivery across all WET categories (draught, spirits, cocktails, hot beverages, premium serves). Use NPS trends and guest comments to improve service points, product mix, and bar layout where possible. Be highly visible during peak trading to support, coach, and solve issues in real time. Commercial, Stock & Business Performance Full accountability for stock results, including: stock yield performance line checks waste reduction stock rotation & product care safe cellar management cash variances Use stock reports to identify patterns, risks or opportunities and implement action plans to improve yields and reduce loss. Contribute ideas to increase WET sales: premiumisation, product placement, seasonal activation, and upsell training. Deliver labour plans aligned to forecasted demand, improving productivity without compromising service. Complete rotas in SAM 3 weeks ahead and ensure accuracy in payroll closing. Drive the profitability of the bar through margins, SPH, ATV, and effective promotions. Team Leadership, Culture & Development Create clear, measurable objectives for supervisors that drive performance in revenue generation, queue management, profit protection, compliance, Guest experience, and team experience. Lead and develop a positive, high performance bar team through coaching, recognition, and hands on guidance. Ensure all team members are fully trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing (Challenge 25, refusals, licensing obligations). Conduct meaningful 1:1s, PDPs, performance reviews and use realtime feedback to support development. Role-model Butlin's Values and Leadership Behaviours at all times. Build a multiskilled team capable of flexing across the resort to meet guest volume and business need. Actively improve team retention through recognition, support, development opportunities and open communication. Operational Excellence, Safety & Compliance Ensure complete compliance with licensing legislation, including Challenge policies, refusals logs, trading hours and responsible retailing. Oversee cellar management to guarantee safety, product quality, proper changeover, gas system handling and hygiene. Maintain full audit readiness across: bar cleanliness and organisation food safety H&S and COSHH security, cash handling and stock holding brand standards Lead venue opening/closing routines and complete daily operational checks. Escalate risks appropriately and own corrective actions. Cross Resort Collaboration & Leadership Work closely with Central Commercial & Procurement to align on product range, price changes and yield objectives. Build strong relationships with leadership teams and peers across all resorts to share ideas and improve performance. Support other venues and departments when operational needs shift Championing Butlin's Team member plus modelling optimisation labour alongside other resort leaders. Key Knowledge/Experience & Qualification Requirements Demonstrable leadership experience within a WET led bar, pub, Night club or high-volume hospitality environment. Strong understanding of cellar management, stock controls, licensing law and responsible alcohol retailing. Proven commercial acumen with experience delivering stock yield targets and improving financial performance. Experience working with multiskilled teams in fast paced, high-volume operations. Strong coaching ability, able to upskill teams in service, product knowledge, and operational excellence. Skilled in rota planning, forecasting and managing labour to demand. Confident communicator who can influence, motivate, and adapt quickly to changing needs. Strong problem solver with the ability to stay calm and lead during pressured trading periods. Demonstratable experience of leading teams to success, this includes proficiency in: Managing performance. Coaching team. Delivering team training. Setting standards and role modelling this behaviour. Problem solving Providing feedback. Communicate business goals and objectives and support team to achieve these targets. Able to manage multiple priorities and can adapt quickly to changing requirements. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. This role will be looking after Centre Stage, Hot Shots and Green Baize. You will take accountability for leading the venues during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the teams day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. This role will be looking after Centre Stage, Hot Shots and Green Baize. You will take accountability for leading the venues during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the teams day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The role of a residential assistant manager is to support the overall delivery of high quality, safe, and well maintained accommodation across the Butlins diverse residential estate. This includes hard FM responsibility for multiple accommodation villages , and team (staff) accommodation . Working closely with the Residential Facilities Manager, the role ensures exceptional guest and resident experience through effective day to day coordination, property standards management, and efficient maintenance planning. The postholder leads and motivates a team of multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining accommodation readiness, responding to technical issues, delivering small works, and supporting long term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless accommodation experience for guests and team members alike. KPIs Accommodation Repairs and maintenance NPS (Net Promoter Score) across resort General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all accommodation areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures accommodation standards, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with housekeeping, guest services, security, and facilities. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in residential accommodation, hotel operations or facilities management ideally within a resort/ holiday park or multi-site hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness Hotel style access systems (e.g. Kabba Locks) Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The role of a residential assistant manager is to support the overall delivery of high quality, safe, and well maintained accommodation across the Butlins diverse residential estate. This includes hard FM responsibility for multiple accommodation villages , and team (staff) accommodation . Working closely with the Residential Facilities Manager, the role ensures exceptional guest and resident experience through effective day to day coordination, property standards management, and efficient maintenance planning. The postholder leads and motivates a team of multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining accommodation readiness, responding to technical issues, delivering small works, and supporting long term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless accommodation experience for guests and team members alike. KPIs Accommodation Repairs and maintenance NPS (Net Promoter Score) across resort General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all accommodation areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures accommodation standards, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with housekeeping, guest services, security, and facilities. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in residential accommodation, hotel operations or facilities management ideally within a resort/ holiday park or multi-site hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness Hotel style access systems (e.g. Kabba Locks) Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Assistant Manager supports the effective day-to-day operation of a WET trade venue, ensuring the consistent implementation of standards, processes and plans set by the Manager. You will take accountability for leading the venue during the Manager's absence and ensure that the team delivers exceptional guest experiences, strong commercial performance and safe, well executed operations. You will: • Lead the team on the floor to deliver fast, friendly, safe service and consistent product quality. • Implement operational and commercial plans provided by the Manager to support venue performance. • Support stock controls, cellar routines, product care and compliance standards. • Use available insight (NPS, SPH, guest flow, team performance) to guide real time decisions that maintain great performance. • Demonstrate strong on floor leadership, modelling behaviours and coaching the team in the moment. KPIs • Guest NPS (overall, speed of service, quality of serve) • ENPS & team engagement • Stock yield %, stock loss, line variances, waste & compliance • Revenue growth, SPH, Bservevolumes & category sales mix • Labour productivity and deployment accuracy • RPRPRT - Right People, Right Place, Right Time • Audit & compliance results (H&S, Licensing, Food Safety, Cellar Management, Cash & Stock Controls) • Team retention & development support General Duties & Key Accountabilities Guest Experience & Service Leadership (WET Focused) • Lead the delivery of a great guest experience in line with venue standards set by the Manager. • Manage guest flow on shift to reduce queue times and maintain a lively, well organised bar environment. • Ensure consistent product quality across draught, spirits, cocktails, hot beverages and premium serves. • Use guest feedback and NPS trends shared by the Manager to adjust real time service. • Be highly visible during all peak trading periods, leading by example and supporting the team on the floor. Commercial, Stock & Business Performance • Support the Manager with all stock routines, including: line checks stock rotation & product care. waste management cellar standards cash variance checking • Help implement yield improvement actions set by the Manager. • Support sales driving initiatives such as upselling, cross-selling, product placement, seasonal activation and driving Bserve adoption. • Ensure labour deployment matches the plan and respond to live changes in guest volume. • Ensure rotas created by the Manager are delivered effectively, with real time adjustments made when needed. • Contribute to promotional activity by ensuring team awareness and strong execution. Team Leadership, Culture & Development • Lead the team day-to-day, ensuring clarity of expectations, strong communication and visible leadership. • Deliver induction, on shift coaching and training to new and existing team members. • Ensure team members are trained in product knowledge, pouring standards, cellar safety and responsible alcohol retailing. • Conduct 1:1s, PDP support and provide performance feedback as delegated by the Venue Manager. • Create clear daily and weekly objectives for Shift Managers to support operational delivery. • Rolemodel Butlin's Values and Leadership Behaviours at all times. • Help build a multiskilled team capable of flexing across the resort through championing Team member plus. • Support retention by fostering a positive, supportive and inclusive working environment. Operational Excellence, Safety & Compliance • Ensure full compliance with licensing legislation, Challenge policies, refusals logs and safe retailing expectations. • Maintain cellar standards including safety, product quality, gas handling and hygiene routines. • Ensure the venue remains audit ready at all times across: bar cleanliness and organisation food safety (where applicable) H&S and COSHH cash handling & stock holding. brand standards • Lead opening/closing routines and complete daily checks, escalating risks immediately. • Take full accountability for safe operations in the absence of the Manager. Cross Resort Collaboration & Leadership • Support the Manager in liaising with Central teams on product range, promotions and yield objectives. • Build strong working relationships with peers and resort leaders. • Share best practice and support other venues when operational needs change. • Support the optimisation of Team Member Plus and labour utilisation across the resort. Key Knowledge/Experience & Qualification Requirements • Experience in a Wet led bar, pub, nightclub or high volume hospitality venue. • Understanding of cellar management, stock controls and licensing law (training will be provided where required). • Strong service led leadership with experience coaching and supporting teams. • Confident communication skills with the ability to motivate and guide others. • Ability to remain calm, organised and effective during pressured trading periods. • Experience leading shifts or supervising an F&B team is desirable. • Strong problem solving ability with a proactive, hands on approach. • Capability to manage multiple priorities and adapt quickly to change. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The Resort Cleaning Supervisor is responsible for coordinating cleaning tasks within their area which could be any area outside of guest accommodation areas, ensuring the highest standards of cleanliness, hygiene, and presentation. The role plays a key part in delivering an exceptional guest experience while maintaining compliance with health, safety, and environmental standards. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to all areas. This role also will cover refuse. KPIs Delivery of CAFF Guest NPS Improving ENPS Mobaro quality control checks and feedback conversations Responsibility of impact on P&L Responsibility for executing RPRPRT General Duties & Key Accountabilities Manage day-to-day cleaning operations across the resort including grounds and venues Plan and allocate daily schedules, workloads, and priorities Ensure all venues are covered by the right people in the right place at the right time Ensure all areas of the resort are cleaned, maintained, and presented to agreed standards Coordinate deep cleans, changeovers, and special cleaning projects CAFF delivery across resorts Lead, manage, and motivate cleaning teams Manage rotas, attendance, performance, and staff cover Support recruitment, induction, training, and ongoing development Monitor cleaning standards through regular inspections and audits using Morabo Respond promptly to guest feedback, complaints, and service recovery issues Work closely and collaborate with other departments to support seamless resort operations Drive continuous improvement in cleanliness and presentation standards, addressing any concerns quickly Ensure compliance with health and safety legislation, COSHH, and hygiene standards Maintain accurate records including risk assessments, cleaning schedules, and audits Ensure safe use, storage, and handling of cleaning chemicals and equipment Investigate and report accidents, incidents, and near misses in a timely manner Control stock levels, ordering, and supplier relationships Monitor budgets and control costs while maintaining quality standards Ensure equipment is well maintained and fit for purpose Support sustainable cleaning practices and waste management initiatives with emphasis on the reduction of general waste into specific and appropriate waste streams Promote environmentally responsible use of chemicals, water, and resources Assist the Resort Cleaning Manager with people management responsibilities including coaching, supporting and performance management of team. Key Knowledge/Experience & Qualification Requirements Operational knowledge in managing a cleaning or soft services team. Proven experience managing cleaning or housekeeping operations in a hotel, resort, or similar guest-facing environment Strong people management and leadership skills Clear and concise communication both verbally and written with ability to interact positively with colleagues of all levels. Knowledge of health and safety, COSHH, and hygiene standards Excellent organisational and time management skills Ability to work under pressure in a fast-paced, guest-focused environment Ability to be flexible to changes About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Resort Cleaning Supervisor is responsible for coordinating cleaning tasks within their area which could be any area outside of guest accommodation areas, ensuring the highest standards of cleanliness, hygiene, and presentation. The role plays a key part in delivering an exceptional guest experience while maintaining compliance with health, safety, and environmental standards. You will support and coach the team to ensure they deliver a great experience and are also driving any key metrics relating to our Clean and Fault Free (CAFF) approach to all areas. This role also will cover refuse. KPIs Delivery of CAFF Guest NPS Improving ENPS Mobaro quality control checks and feedback conversations Responsibility of impact on P&L Responsibility for executing RPRPRT General Duties & Key Accountabilities Manage day-to-day cleaning operations across the resort including grounds and venues Plan and allocate daily schedules, workloads, and priorities Ensure all venues are covered by the right people in the right place at the right time Ensure all areas of the resort are cleaned, maintained, and presented to agreed standards Coordinate deep cleans, changeovers, and special cleaning projects CAFF delivery across resorts Lead, manage, and motivate cleaning teams Manage rotas, attendance, performance, and staff cover Support recruitment, induction, training, and ongoing development Monitor cleaning standards through regular inspections and audits using Morabo Respond promptly to guest feedback, complaints, and service recovery issues Work closely and collaborate with other departments to support seamless resort operations Drive continuous improvement in cleanliness and presentation standards, addressing any concerns quickly Ensure compliance with health and safety legislation, COSHH, and hygiene standards Maintain accurate records including risk assessments, cleaning schedules, and audits Ensure safe use, storage, and handling of cleaning chemicals and equipment Investigate and report accidents, incidents, and near misses in a timely manner Control stock levels, ordering, and supplier relationships Monitor budgets and control costs while maintaining quality standards Ensure equipment is well maintained and fit for purpose Support sustainable cleaning practices and waste management initiatives with emphasis on the reduction of general waste into specific and appropriate waste streams Promote environmentally responsible use of chemicals, water, and resources Assist the Resort Cleaning Manager with people management responsibilities including coaching, supporting and performance management of team. Key Knowledge/Experience & Qualification Requirements Operational knowledge in managing a cleaning or soft services team. Proven experience managing cleaning or housekeeping operations in a hotel, resort, or similar guest-facing environment Strong people management and leadership skills Clear and concise communication both verbally and written with ability to interact positively with colleagues of all levels. Knowledge of health and safety, COSHH, and hygiene standards Excellent organisational and time management skills Ability to work under pressure in a fast-paced, guest-focused environment Ability to be flexible to changes About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department. This role is also to provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. This role will be the lead point of contact for out of hours contractors working on resort. This role working closely with the Facilities assistant managers will and Facilities managers to carry out planned strategic maintenance across resort. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The role of a Facilities Night Supervisor is to lead and supervise the performance of the Out of hours facilities technician team which carry out diverse maintenance and repair tasks in both the residential or commercial areas across the business, covering minor plumbing (leaks/toilets/isolation), electrical (bulbs/smoke/alarms/fuses/isolation) carpentry (shelves/doors/cabinets), painting (preparation/decorating) and general upkeep works including gardening or appliance installation. The role requires strong practical skills with an experienced broad skillset. This role is expected to be an on the tools role contributing practically to the tasks of the facilities department. This role is also to provide co-ordination of immediate response out of hours across the resort, identifying issues, mitigating risk and implementing the escalation plan when required. This role will be the lead point of contact for out of hours contractors working on resort. This role working closely with the Facilities assistant managers will and Facilities managers to carry out planned strategic maintenance across resort. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description We're looking for a confident, hands on Facilities Night Supervisor to lead our out of hours technician team and keep our resort operating safely and smoothly through the night. This is a role for someone who thrives on variety, stays calm under pressure, and brings a strong, broad practical skillset to every shift. You'll be guiding a team who handle everything from minor plumbing fixes and electrical issues to carpentry, painting, decorating, general upkeep, gardening tasks and appliance installations across both residential and commercial areas. This isn't a desk based role - you'll be very much on the tools , working alongside your team and setting the standard for quality and efficiency. As the senior point of contact overnight, you'll coordinate immediate responses across the resort, quickly identifying issues, managing risk, and activating escalation plans when needed. You'll also act as the lead liaison for any contractors working on site during night hours, ensuring work is completed safely and to our standards. Working closely with our Facilities Assistant Managers and Facilities Managers, you'll also support planned strategic maintenance across the resort, helping us stay ahead of issues and deliver a consistently excellent experience for guests and teams alike. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description We're looking for a confident, hands on Facilities Night Supervisor to lead our out of hours technician team and keep our resort operating safely and smoothly through the night. This is a role for someone who thrives on variety, stays calm under pressure, and brings a strong, broad practical skillset to every shift. You'll be guiding a team who handle everything from minor plumbing fixes and electrical issues to carpentry, painting, decorating, general upkeep, gardening tasks and appliance installations across both residential and commercial areas. This isn't a desk based role - you'll be very much on the tools , working alongside your team and setting the standard for quality and efficiency. As the senior point of contact overnight, you'll coordinate immediate responses across the resort, quickly identifying issues, managing risk, and activating escalation plans when needed. You'll also act as the lead liaison for any contractors working on site during night hours, ensuring work is completed safely and to our standards. Working closely with our Facilities Assistant Managers and Facilities Managers, you'll also support planned strategic maintenance across the resort, helping us stay ahead of issues and deliver a consistently excellent experience for guests and teams alike. General Duties & Key Accountabilities Maintenance & Repairs examples Fixing dripping taps, unblocking sinks and isolations. Fixing/replacing toilets, toilet cisterns and clearing drains Replacing light fixtures, replacement of bulbs, fuses and the isolation of services Hanging pictures/mirrors and location of case goods, preparing/replacement of door handles and ironmongery, installing shelves, curtain rails assembling furniture and basic cabinet works. Painting/decorating and mastic works to minor areas, preparation and making good to walls including filling, sanding and decoration. Groundskeeping including basic gardening, gutter clearance, external cleaning and changeable weather preparations Movement/replacement of furniture and case goods. Safety & Compliance Ensure all tasks are carried out ensuring H&S requirements are meet, including but not limited to use of PPE, ensuring machinery is handled appropriately and manual handing requirements are adhered to Risk assessments are reviewed and adhered to Regular safety inspections are carried out Support incident response when required. Appropriate cordon areas are put in place. Operational Support Support operational teams with repair needs for day to day tasks in residential/commercial areas and events, entertainment and seasonal attractions as required. Ensure tools, materials and parts are available and stock levels maintained. Ensure all items used adhere to Brand Specifications Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Work in a professional and guest-focused manner when operating in public areas. Provide advice and support to resort departments. Maintain high standards of housekeeping in all work areas. Experience & Qualification Requirements NVQ L2 or equivalent experience in plumbing NVQ L2 or equivalent experience in painting and decorating NVQ L2 or equivalent experience in carpentry Demonstratable experience of leading teams. Knowledge or awareness of Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc Experience of permit to work process and contractor management About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organisational risk management objectives. Provide authoritative fire safety advice and assurance to Senior Leaders and Heads of Department, including leadership in the resolution of fire-related issues and incidents. Ensure compliance with UK fire safety legislation, British Standards, Building Regulations, and applicable codes of practice across resort operations. Act as the principal point of contact with the Fire & Rescue Service, enforcing authorities, insurers, and other external stakeholders on fire safety matters. Risk Assessment & Assurance Undertake, review, and monitor fire risk assessments across a diverse range of building types, ensuring risks are appropriately managed, documented, and actioned. Undertake site-specific fire risk assessments support licensing requirements for caravan parks (where applicable) Establish and maintain a structured programme of inspections, audits, and assurance activities, providing confidence to senior management. Systems, Assets & Performance Oversight Provide strategic oversight of fire safety systems and equipment, ensuring they remain operational, compliant, and effectively maintained. Lead the monitoring, analysis, and mitigation of fire alarm performance, including unwanted fire alarm activations and system reliability trends. Oversee the performance, competence, and compliance of external contractors delivering fire safety systems and services. Policy, Training & Competence Contribute to the development, implementation, and continuous review of company fire safety policies, procedures, and standards. Provide management and assurance over fire safety training arrangements and drills, ensuring relevant personnel are competent and appropriately trained. Promote a positive fire safety culture and consistent application of best practice across all resort teams. Capital Projects & Project Oversight Provide fire safety leadership for capital projects, including new builds, refurbishments, and alterations, ensuring fire safety principles are embedded from design through to delivery. Advise on fire safety implications relating to building structure, fabric, services, and maintenance activities. Reporting, Leadership & Continuous Improvement Prepare and present periodic and annual fire safety performance reports, identifying key risks, trends, and strategic improvement opportunities for senior leadership teams. Lead the identification, investigation, and resolution of fire safety non-compliances, ensuring effective escalation, corrective action, and learning. Support the development of team through mentoring and professional guidance. Maintain professional competence through ongoing awareness of emerging legislation, guidance, and technology. KPIs Fire Safety Compliance Fire Evacuation Plans and Execution Continuous review of company fire safety policies, procedures, and standards. Fire safety budget on BAU and capital spend Reduced incidents Proactive Fire Safety Management About You Diploma-level qualification (or equivalent) in Fire Safety. Professional membership of a recognised fire safety body (e.g. Institution of Fire Engineers (IFE) or Institute of Fire Safety Managers (IFSM), at an appropriate grade) is desirable but not essential. Demonstrable experience in fire safety management, preferably within the leisure, tourism, or hospitality sector but not essential. Strong working knowledge of UK fire safety legislation, British Standards, Building Regulations, and relevant Codes of Practice. Understanding of project delivery, budgetary control / constraints, and the commercial impact of fire safety decisions. Strong communication and stakeholder engagement skills, with the ability to operate confidently at senior level. Competent IT and communication skills for report writing and communicating with all tiers of employment and external bodies. A team player, credible, proactive, and confident professional with a strong sense of ownership and accountability. Highly organised with the ability to prioritise and manage risk. Balanced decision-maker, capable of aligning compliance requirements with operational and commercial realities. Committed to continuous improvement and professional best practice. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Resort Fire Safety Manager role will aim to provide strategic leadership, professional assurance, and subject matter expertise to ensure effective fire safety management across each resort. The role will be accountable for maintaining compliance with statutory requirements, recognised standards, and internal policies, while supporting safe operations, capital development, and organisational risk management objectives. Provide authoritative fire safety advice and assurance to Senior Leaders and Heads of Department, including leadership in the resolution of fire-related issues and incidents. Ensure compliance with UK fire safety legislation, British Standards, Building Regulations, and applicable codes of practice across resort operations. Act as the principal point of contact with the Fire & Rescue Service, enforcing authorities, insurers, and other external stakeholders on fire safety matters. Risk Assessment & Assurance Undertake, review, and monitor fire risk assessments across a diverse range of building types, ensuring risks are appropriately managed, documented, and actioned. Undertake site-specific fire risk assessments support licensing requirements for caravan parks (where applicable) Establish and maintain a structured programme of inspections, audits, and assurance activities, providing confidence to senior management. Systems, Assets & Performance Oversight Provide strategic oversight of fire safety systems and equipment, ensuring they remain operational, compliant, and effectively maintained. Lead the monitoring, analysis, and mitigation of fire alarm performance, including unwanted fire alarm activations and system reliability trends. Oversee the performance, competence, and compliance of external contractors delivering fire safety systems and services. Policy, Training & Competence Contribute to the development, implementation, and continuous review of company fire safety policies, procedures, and standards. Provide management and assurance over fire safety training arrangements and drills, ensuring relevant personnel are competent and appropriately trained. Promote a positive fire safety culture and consistent application of best practice across all resort teams. Capital Projects & Project Oversight Provide fire safety leadership for capital projects, including new builds, refurbishments, and alterations, ensuring fire safety principles are embedded from design through to delivery. Advise on fire safety implications relating to building structure, fabric, services, and maintenance activities. Reporting, Leadership & Continuous Improvement Prepare and present periodic and annual fire safety performance reports, identifying key risks, trends, and strategic improvement opportunities for senior leadership teams. Lead the identification, investigation, and resolution of fire safety non-compliances, ensuring effective escalation, corrective action, and learning. Support the development of team through mentoring and professional guidance. Maintain professional competence through ongoing awareness of emerging legislation, guidance, and technology. KPIs Fire Safety Compliance Fire Evacuation Plans and Execution Continuous review of company fire safety policies, procedures, and standards. Fire safety budget on BAU and capital spend Reduced incidents Proactive Fire Safety Management About You Diploma-level qualification (or equivalent) in Fire Safety. Professional membership of a recognised fire safety body (e.g. Institution of Fire Engineers (IFE) or Institute of Fire Safety Managers (IFSM), at an appropriate grade) is desirable but not essential. Demonstrable experience in fire safety management, preferably within the leisure, tourism, or hospitality sector but not essential. Strong working knowledge of UK fire safety legislation, British Standards, Building Regulations, and relevant Codes of Practice. Understanding of project delivery, budgetary control / constraints, and the commercial impact of fire safety decisions. Strong communication and stakeholder engagement skills, with the ability to operate confidently at senior level. Competent IT and communication skills for report writing and communicating with all tiers of employment and external bodies. A team player, credible, proactive, and confident professional with a strong sense of ownership and accountability. Highly organised with the ability to prioritise and manage risk. Balanced decision-maker, capable of aligning compliance requirements with operational and commercial realities. Committed to continuous improvement and professional best practice. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The Accommodation Cleaning Manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, within their designated area. They will motivate and lead their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met, working closely with the wider Guest Services & Accommodation Team to manage issues proactively that arise to ensure we improve the experience for the guest The role will support in setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. KPIs Delivery of CAFF Management of payroll requirement in conjunction with the resort central rostering team. Guest NPS Improving ENPS Responsibility of impact on P&L Responsibility for delivery of RPRPRT General Duties & Accountabilities Accountable for the delivery of all accommodation, cleaning. Accountable for delivery of CAFF across accommodation area of responsibility Manage the effective and robust training of all accom and support team (accom, TM+ and resort support) to ensure they are fully trained and knowledgeable in CAFF principles, following the buddy process, impacting operational intake days as minimally as possible. To highlight opportunities to improve guest experience, operate more efficiently, improve adherence to CAFF, maximise ratios and highlight and implement efficiencies in a timely manner. Look for ways that we can operate as efficiently as possible whilst delivering the CAFF model. Adhere to the CAFF model ratios by ensuring we have the correct levels of trained team rostered accordingly Accountable for the day-to-day operation and logistics of the accommodation department Promotes a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. Work collaboratively alongside Guest Services Manager and Team, to understand guest issues and to drive and support problem resolution. Reviews TI/NPS for Accommodation and Cleaning to understand issues and challenges, and promotes swift problem resolution. Chair weekly accom figures meetings alongside the Productivity team to best plan and allocate team resource for successful intake days. Work closely with the recruitment and People teams to ensure that we have a healthy pipeline of recruitment intakes. Work collaboratively with Facilities team, allocations team and Productivity Manager to plan and complete room maintenance with an emphasis on planning R+M on a rotating basis to ensure refurbishments are executed. Support the C&E teams with the allocation of large-scale events. Attending meetings with external partners & C&E Team, to understand requirements. H&S Compliance for your team and areas of responsibility, taking corrective action where needed to promote highest standards of safety Drive continuous improvement initiatives to enhance cleanliness and presentation Sets clear goals and PDPs for direct team, providing feedback and clear succession plan. Supporting team survey commitment plans Monitors engagement levels and work with the people team to identify opportunities to drive engagement and retention. Oversees compliance to Mobaro checklists and manages team performance with Assistant Cleaning Managers and Supervisors Drives compliance to brand standards by reviewing, amending, updating and creating SOPs accordingly Conduct risk assessments in conjunction with H&S Manager Monitor expenditure re use of consumables and equipment, with a focus on identifying cost saving initiatives and lifecycle of assets/equipment. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal people process. Manage absence robustly, engaging with people team at the earliest opportunity Key Knowledge/Experience & Qualification Requirements An excellent level of operational knowledge in cleaning and leading cleaning teams. Experience in leading large teams in fast paced environments. Able to manage multiple priorities and adapt quickly to changing requirements. Remain resilient and calm under pressure Professional manner and outlook with attention to detail Experience in leading a mixture of permanent and temporary teams to deliver excellent standards. Ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to engage with colleagues at all levels. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The Accommodation Cleaning Manager will ensure the smooth delivery of their area of responsibility which will be multiple areas including guest accommodation, within their designated area. They will motivate and lead their team in promoting the highest operational standards in resort cleanliness and accommodation cleanliness. This role will ensure we are driving our Clean and Fault Free (CAFF) approach to our accommodation and holding team to account to ensure standards are met, working closely with the wider Guest Services & Accommodation Team to manage issues proactively that arise to ensure we improve the experience for the guest The role will support in setting clear goals and expectations whilst nurturing an environment that the team can perform at their best. KPIs Delivery of CAFF Management of payroll requirement in conjunction with the resort central rostering team. Guest NPS Improving ENPS Responsibility of impact on P&L Responsibility for delivery of RPRPRT General Duties & Accountabilities Accountable for the delivery of all accommodation, cleaning. Accountable for delivery of CAFF across accommodation area of responsibility Manage the effective and robust training of all accom and support team (accom, TM+ and resort support) to ensure they are fully trained and knowledgeable in CAFF principles, following the buddy process, impacting operational intake days as minimally as possible. To highlight opportunities to improve guest experience, operate more efficiently, improve adherence to CAFF, maximise ratios and highlight and implement efficiencies in a timely manner. Look for ways that we can operate as efficiently as possible whilst delivering the CAFF model. Adhere to the CAFF model ratios by ensuring we have the correct levels of trained team rostered accordingly Accountable for the day-to-day operation and logistics of the accommodation department Promotes a problem-solving attitude to deal with Team and guest comments in a positive manner and take appropriate action. Work collaboratively alongside Guest Services Manager and Team, to understand guest issues and to drive and support problem resolution. Reviews TI/NPS for Accommodation and Cleaning to understand issues and challenges, and promotes swift problem resolution. Chair weekly accom figures meetings alongside the Productivity team to best plan and allocate team resource for successful intake days. Work closely with the recruitment and People teams to ensure that we have a healthy pipeline of recruitment intakes. Work collaboratively with Facilities team, allocations team and Productivity Manager to plan and complete room maintenance with an emphasis on planning R+M on a rotating basis to ensure refurbishments are executed. Support the C&E teams with the allocation of large-scale events. Attending meetings with external partners & C&E Team, to understand requirements. H&S Compliance for your team and areas of responsibility, taking corrective action where needed to promote highest standards of safety Drive continuous improvement initiatives to enhance cleanliness and presentation Sets clear goals and PDPs for direct team, providing feedback and clear succession plan. Supporting team survey commitment plans Monitors engagement levels and work with the people team to identify opportunities to drive engagement and retention. Oversees compliance to Mobaro checklists and manages team performance with Assistant Cleaning Managers and Supervisors Drives compliance to brand standards by reviewing, amending, updating and creating SOPs accordingly Conduct risk assessments in conjunction with H&S Manager Monitor expenditure re use of consumables and equipment, with a focus on identifying cost saving initiatives and lifecycle of assets/equipment. Accountable for people management of the department, including all people tasks from onboarding through the employee life cycle. Employee life cycle refers to PDP's, performance management, required training, and any formal people process. Manage absence robustly, engaging with people team at the earliest opportunity Key Knowledge/Experience & Qualification Requirements An excellent level of operational knowledge in cleaning and leading cleaning teams. Experience in leading large teams in fast paced environments. Able to manage multiple priorities and adapt quickly to changing requirements. Remain resilient and calm under pressure Professional manner and outlook with attention to detail Experience in leading a mixture of permanent and temporary teams to deliver excellent standards. Ability to effectively lead, coach and motivate team, even in times of high demand. Understanding different communication styles and have the ability to engage with colleagues at all levels. About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Description The role of a commercial assistant manager is to support the overall delivery of highquality, safe, and wellmaintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens. Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day-to-day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning. The postholder leads and motivates a team of specialist and multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike. This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort. General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all commercial and external estate areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures retail venues comply with audit requirements, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with retailers, operators, entertainers, security, and facilities contractors. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness EHO audit awareness Planned preventative maintenance schedules Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Apr 01, 2026
Full time
Description The role of a commercial assistant manager is to support the overall delivery of highquality, safe, and wellmaintained commercial retail, entertainment venues and external areas across the Butlins diverse residential estate. This includes hard FM responsibility for multiple Retail venues, splash water-world, Funfair, Entertainment venues and all external grounds and gardens. Working closely with the Commercial and Estate Facilities Manager, the role ensures exceptional guest experience through effective day-to-day coordination, property and estate standards management, and efficient reactive maintenance and preventative maintenance planning. The postholder leads and motivates a team of specialist and multiskilled technicians , providing direction, workload scheduling, performance oversight, and ensuring compliance with health, safety, and statutory standards. They play a key role in maintaining venue operations readiness, responding to technical issues, delivering small works, and supporting long-term asset care strategies. This role requires strong operational leadership, attention to detail, and the ability to manage multiple facilities simultaneously while upholding brand standards and ensuring a seamless retail and entertainment experience for guests and team members alike. This role requires excellent contractor management skills as the role plays a key part in liaising with 3rd party contractors and suppliers for specialist works across resort. General Duties & Key Accountabilities Leadership & People Management Ability to motivate and guide multiskilled teams. Confident in providing feedback, coaching, and supporting development. Calm, fair, and consistent leadership style. Clear and professional communication with guests, team members, and senior managers. Ability to translate technical issues into understandable information. Good listener, able to understand concerns and respond appropriately. Takes responsibility for standards across all commercial and external estate areas. Follows through on issues until fully resolved. ProblemSolving & DecisionMaking Can think on their feet during breakdowns, guest complaints, or operational challenges. Comfortable prioritising issues in a highpressure, fastmoving environment. Organisational Skills Manages multiple sites and tasks at once. Keeps track of maintenance schedules, PPMs, and operational deadlines. Strong sense of structure and planning. Ensures retail venues comply with audit requirements, safety checks, and technical works meet required levels. Identifies early signs of wear, risk, or service failure. Adaptability & Resilience Comfortable with seasonal peaks, unpredictable demands, and changing priorities. Remains professional and calm under pressure. Team Collaboration Works closely with retailers, operators, entertainers, security, and facilities contractors. Builds strong internal relationships to ensure smooth operations. Empathy & Emotional Intelligence Understands team workloads and personal dynamics. Creates a positive, supportive working environment. Operational Support Ensure tools, materials and parts are available and stock levels maintained for department. Work collaboratively with the wider facilities and projects team. Ensure minimal disruption to guests and operations when completing works. Undertake any reasonable duties as directed by the Butlins leadership team. Guest & Team Experience Always focused on delivering great guest experience. Anticipates needs, solves issues proactively, and supports brand standards. Experience & Qualification Requirements Level 3 qualification in Facilities management, hospitality management or building/property maintenance or equivalent experience. IOSH managing safely certification Full UK driving licence NEBOSH General certificate (desirable) Proven experience in commercial building operations or facilities management ideally within a resort/ holiday park or multi-site retail and leisure hospitality environment. Experience supervising a technical or maintenance team Experience managing contractors, supplier and service partners Knowledge or awareness of : Legionella awareness Fire safety awareness Asbestos awareness EHO audit awareness Planned preventative maintenance schedules Strong fault-finding and problem-solving skills. Ability to work independently and prioritise workload. Good communication and teamwork skills. Flexible approach to working hours and operational demands. Understand and interpret technical drawings/instructions/process Experience of H & S Procedures & Requirements, COSHH, Risk Assessments etc About Butlin's At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders. Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values. So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you. There has never been a more exciting time to join Butlin's!
Sir Robert McAlpine have been appointed as Construction Manager on Therme Manchester, the UK's first urban wellbeing resort valued at over £450m. Therme will combine the largest thermal pool complex in Europe under one roof, indoor and outdoor, botanical gardens, and immersive art, creating a world-class environment focused on wellbeing. There will also be more than 25 water slides, the largest sauna area in the UK, multiple steam rooms, and a wave pool for children and families. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Engineer role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 01, 2026
Full time
Sir Robert McAlpine have been appointed as Construction Manager on Therme Manchester, the UK's first urban wellbeing resort valued at over £450m. Therme will combine the largest thermal pool complex in Europe under one roof, indoor and outdoor, botanical gardens, and immersive art, creating a world-class environment focused on wellbeing. There will also be more than 25 water slides, the largest sauna area in the UK, multiple steam rooms, and a wave pool for children and families. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Engineer role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
We're recruiting on behalf of an established engineering/manufacturing client who are looking to hire a Mechanical Inspector to join their Quality team, reporting to the QA Manager. This role is responsible for ensuring mechanical components, sub-assemblies and finished items meet engineering, quality and compliance requirements, supporting production continuity and customer expectations. Mechanical Inspector - Key responsibilities - Quality, Inspection, Manufacturing, Engineering Inspect incoming components against drawings, specifications and purchase order requirements Carry out in-process and final inspections of mechanical parts and assemblies Identify, document and raise non-conformances in line with QMS procedures Support root cause analysis and corrective actions where required Interpret engineering drawings, tolerances and technical specifications Complete dimensional inspection using manual measuring tools and CMM (where applicable) Maintain calibration status and traceability of inspection equipment Record inspection results and quality data accurately in the ERP system Support goods-in and goods-out checks during busy periods Maintain housekeeping standards and follow safety/compliance requirements Mechanical Inspector - Experience - Quality, Inspection, Manufacturing, Engineering Mechanical engineering background or strong practical inspection experience Confident reading and interpreting mechanical engineering drawings Mechanical inspection or quality assurance experience ERP experience and good MS Office skills Strong attention to detail and a methodical approach Mechanical Inspector, Quality, Inspection, Manufacturing, Engineering If you're interested, apply today and we'll share full details of the client and next steps.
Apr 01, 2026
Full time
We're recruiting on behalf of an established engineering/manufacturing client who are looking to hire a Mechanical Inspector to join their Quality team, reporting to the QA Manager. This role is responsible for ensuring mechanical components, sub-assemblies and finished items meet engineering, quality and compliance requirements, supporting production continuity and customer expectations. Mechanical Inspector - Key responsibilities - Quality, Inspection, Manufacturing, Engineering Inspect incoming components against drawings, specifications and purchase order requirements Carry out in-process and final inspections of mechanical parts and assemblies Identify, document and raise non-conformances in line with QMS procedures Support root cause analysis and corrective actions where required Interpret engineering drawings, tolerances and technical specifications Complete dimensional inspection using manual measuring tools and CMM (where applicable) Maintain calibration status and traceability of inspection equipment Record inspection results and quality data accurately in the ERP system Support goods-in and goods-out checks during busy periods Maintain housekeeping standards and follow safety/compliance requirements Mechanical Inspector - Experience - Quality, Inspection, Manufacturing, Engineering Mechanical engineering background or strong practical inspection experience Confident reading and interpreting mechanical engineering drawings Mechanical inspection or quality assurance experience ERP experience and good MS Office skills Strong attention to detail and a methodical approach Mechanical Inspector, Quality, Inspection, Manufacturing, Engineering If you're interested, apply today and we'll share full details of the client and next steps.
Sir Robert McAlpine have been appointed as Construction Manager on Therme Manchester, the UK's first urban wellbeing resort valued at over £450m. Therme will combine the largest thermal pool complex in Europe under one roof, indoor and outdoor, botanical gardens, and immersive art, creating a world-class environment focused on wellbeing. There will also be more than 25 water slides, the largest sauna area in the UK, multiple steam rooms, and a wave pool for children and families. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Engineer role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Apr 01, 2026
Full time
Sir Robert McAlpine have been appointed as Construction Manager on Therme Manchester, the UK's first urban wellbeing resort valued at over £450m. Therme will combine the largest thermal pool complex in Europe under one roof, indoor and outdoor, botanical gardens, and immersive art, creating a world-class environment focused on wellbeing. There will also be more than 25 water slides, the largest sauna area in the UK, multiple steam rooms, and a wave pool for children and families. Why join us? In the 155 years since our foundation, Sir Robert McAlpine has worked on some of the country's most iconic buildings and projects. Our success through the decades has been down to our people - we're a family-owned business with a culture that brings out the best in individuals and teams. Right now, we're excited about continuing our legacy. This is where to achieve more from your career, by proudly building Britain's future heritage with us. The Package Engineer role - Concrete Reporting to the Project Manager you will be a responsible for the management of trade-contractor packages within the infrastructure and substructure team, leading a team of engineers and subcontractors to deliver the project to the highest possible standard of safety and performance. We are looking for someone who; Takes ownership of their package and ensures all works are planned, safe, and the site within their package area is clean and organised. A 'boots on the ground' mentality to promote a culture of safety leadership and ensure all works are being carried out as planned and safely. Plans and oversees all logistical requirements within their package, liaising the Works Manager and Logistics Contractor. Produces short-term programmes and phase plans to accelerator works or mitigate issues to ensure on-time delivery in line with the accepted programme. Progress monitoring and performance, planned vs. actual, metrics, and understanding trends arising, and reporting programme implications to the Project Manager and package planner. Collaborates with other members of the infrastructure team and thinks of the 'big picture'. Responsible for the technical aspects and compliance of the package with the contract documents and construction issue, specifications and drawings. Reviews and approves Inspection and Test Plans. Conducts and records quality inspections using FieldView. Manages technical submittals and requests for information within their package scope. Ensures the package meets their requirements with respect to scope of works and sub-contract requirements and understands SRMs obligations. Records key events and activities. Promotes and encourages the SRM Build Sure culture. Your profile Strong Leadership skills Experience delivering multi-million-pound building projects. Managed structural steelwork and façade packages for multiple high-profile projects, ensuring that work was completed to the highest standards of quality and safety. Managed subcontractors for steel fabrication and façade installation, ensuring timely delivery and adherence to contract terms. Led weekly progress meetings, providing detailed reports on the status of packages, identifying delays, and implementing corrective actions. Oversaw the procurement of materials, negotiating with suppliers to secure competitive pricing while maintaining high quality. Worked closely with the design and engineering teams to resolve any technical challenges during the construction phase. Managed site activities and coordinated with the safety manager to ensure all structural steelwork and façade installation activities were carried out in compliance with health and safety regulations Experience with NEC contracts and the management of Early Warning Notices and Compensation Events. Good knowledge of building products, construction details and relevant rules, regulations and quality standards Familiarity with construction software package - FieldView, 4P, Dalux, and Asta are desirable. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage . Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team. Rewards We're ready to invest in you and your future, and offer wide-ranging, performance-related progression opportunities. Our competitive rewards packages feature flexible benefits to fit your lifestyle and priorities. We'd love you to join us in proudly building Britain's future heritage. Apply online now. Sir Robert McAlpine is focused on being a truly inclusive employer, even if you don't meet every single requirement, we'd still love to hear from you. Especially if you're part of a group that is under-represented in Construction. Our goal is for Sir Robert McAlpine to proportionally represent the diversity of the working population in society. As a family-run business with strong family values, our aim is to ensure that Sir Robert McAlpine is a supportive, empowering and inclusive environment for every member of our team.
Job Title: Regional Facilities Manager Location: HMP Featherstone & HMP Brinsford Contract Type: 6 Month Contract Sector: Facilities Management We are currently recruiting for an experienced Regional Facilities Manager to support the delivery of facilities management services across HMP Featherstone and HMP Brinsford. This Regional Facilities Manager position will involve managing both hard and soft FM services across multiple sites, ensuring compliance, service performance, and effective contractor management within a secure environment. The successful Regional Facilities Manager will play a key role in maintaining operational standards, improving service delivery, and managing stakeholder relationships. Area Regional Facilities Manager - Key Responsibilities Manage the delivery of hard and soft FM services across multiple sites Oversee contractor performance and ensure SLAs/KPIs are achieved Ensure compliance with statutory regulations including health & safety and fire safety Act as the main point of contact for client and supplier stakeholders Manage maintenance, small works, and refurbishment projects Monitor performance and drive continuous improvement Area Regional Facilities Manager - Skills & Experience Proven experience as an Area Property Operations Manager or similar FM role Strong background in hard and soft facilities management services Experience in contract management and supplier oversight Experience working across multi-site or complex environments Good understanding of compliance, asset management, and maintenance planning Strong communication and stakeholder management skills Relevant qualifications (e.g. IWFM, NEBOSH) desirable Full UK driving licence required This Regional Facilities Manager role is based within a custodial environment where interaction with prisoners may be required. If you are an experienced Regional Facilities Manager available for your next contract opportunity, please apply today. SkyBlue Solutions is an equal opportunity employer.
Apr 01, 2026
Seasonal
Job Title: Regional Facilities Manager Location: HMP Featherstone & HMP Brinsford Contract Type: 6 Month Contract Sector: Facilities Management We are currently recruiting for an experienced Regional Facilities Manager to support the delivery of facilities management services across HMP Featherstone and HMP Brinsford. This Regional Facilities Manager position will involve managing both hard and soft FM services across multiple sites, ensuring compliance, service performance, and effective contractor management within a secure environment. The successful Regional Facilities Manager will play a key role in maintaining operational standards, improving service delivery, and managing stakeholder relationships. Area Regional Facilities Manager - Key Responsibilities Manage the delivery of hard and soft FM services across multiple sites Oversee contractor performance and ensure SLAs/KPIs are achieved Ensure compliance with statutory regulations including health & safety and fire safety Act as the main point of contact for client and supplier stakeholders Manage maintenance, small works, and refurbishment projects Monitor performance and drive continuous improvement Area Regional Facilities Manager - Skills & Experience Proven experience as an Area Property Operations Manager or similar FM role Strong background in hard and soft facilities management services Experience in contract management and supplier oversight Experience working across multi-site or complex environments Good understanding of compliance, asset management, and maintenance planning Strong communication and stakeholder management skills Relevant qualifications (e.g. IWFM, NEBOSH) desirable Full UK driving licence required This Regional Facilities Manager role is based within a custodial environment where interaction with prisoners may be required. If you are an experienced Regional Facilities Manager available for your next contract opportunity, please apply today. SkyBlue Solutions is an equal opportunity employer.
We are currently looking for a skilled Roofer to join our successful Response business based in Exmouth. You will specialise in carrying out Responsive Maintenance roof works to our customers properties. We want to hear from people who are truly passionate about making a difference to people's lives and the properties in which they live. At Ian Williams, we offer more than just a job: Competitive basic salary of £34,293 for a 39 hour working week On target earnings up to £38,349 with bonus, overtime and callout Company van and fuel card Uniform and PPE provided, plus a PDA to manage your work effectively Paid holidays, pension contributions and life insurance Free legal and financial advice, plus free counselling via Lighthouse Charity The Roofer role: You will be responsible for undertaking repair/renewal roofing works, including repairs and maintenance covering roof leaks, felt & batten, gutter leaks, lead work & torch on felt repairs. Ability to undertake some brickwork related repairs is desirable Taking pride in building relationships, you will communicate effectively with the scheduling team, tenants and your line managers Work safely and in compliance with Health & Safety requirements. What will you bring as a Roofer? Qualified to an NVQ Level 2 in Roofing Current PASMA and IPAF certification is desirable Ability to work to targets in a fast paced and reactive environment Ability to work professionally and considerately in a range of environments, including vulnerable tenants' homes within social housing settings Possession of a full current UK Driving licence, with the use of a company van. Life at Ian Williams Working at Ian Williams means stability, safety and the chance to go further with us. Our employees benefit from long-term secured work, due to our contracts, a guaranteed 39 hour paid week and consistent opportunities to boost earnings. We strive to create a strong safety culture, recognised by the ROSPA Presidential Award, which gives us a stay culture. Our Trades community has an average length of service of 4.5 years. You'll be joining a company where your skills are valued, your hard work is rewarded, and we'll support your development both on and off the tools. We are proud our Tradespeople have grown into Business and General Managers. Don't apply for a job, apply for a career! Can't find the job you are looking for right now? Express your interest on our Careers page, and join our talent community.
Apr 01, 2026
Full time
We are currently looking for a skilled Roofer to join our successful Response business based in Exmouth. You will specialise in carrying out Responsive Maintenance roof works to our customers properties. We want to hear from people who are truly passionate about making a difference to people's lives and the properties in which they live. At Ian Williams, we offer more than just a job: Competitive basic salary of £34,293 for a 39 hour working week On target earnings up to £38,349 with bonus, overtime and callout Company van and fuel card Uniform and PPE provided, plus a PDA to manage your work effectively Paid holidays, pension contributions and life insurance Free legal and financial advice, plus free counselling via Lighthouse Charity The Roofer role: You will be responsible for undertaking repair/renewal roofing works, including repairs and maintenance covering roof leaks, felt & batten, gutter leaks, lead work & torch on felt repairs. Ability to undertake some brickwork related repairs is desirable Taking pride in building relationships, you will communicate effectively with the scheduling team, tenants and your line managers Work safely and in compliance with Health & Safety requirements. What will you bring as a Roofer? Qualified to an NVQ Level 2 in Roofing Current PASMA and IPAF certification is desirable Ability to work to targets in a fast paced and reactive environment Ability to work professionally and considerately in a range of environments, including vulnerable tenants' homes within social housing settings Possession of a full current UK Driving licence, with the use of a company van. Life at Ian Williams Working at Ian Williams means stability, safety and the chance to go further with us. Our employees benefit from long-term secured work, due to our contracts, a guaranteed 39 hour paid week and consistent opportunities to boost earnings. We strive to create a strong safety culture, recognised by the ROSPA Presidential Award, which gives us a stay culture. Our Trades community has an average length of service of 4.5 years. You'll be joining a company where your skills are valued, your hard work is rewarded, and we'll support your development both on and off the tools. We are proud our Tradespeople have grown into Business and General Managers. Don't apply for a job, apply for a career! Can't find the job you are looking for right now? Express your interest on our Careers page, and join our talent community.
HVAC Project Manager (Commercial Fitouts) £60,000 - £65,000 + Progression + Enhanced Holiday + Company Van / Expensed Travel + Benefits London Are you an experienced HVAC Project Manager who's progressed through hands-on installation and maintenance works and is now looking to take full ownership of high-value commercial fit-out projects? Do you want a senior, autonomous role where you lead mechanical HVAC projects from pre-construction to handover, where you will be making key delivery decisions, and have genuine responsibility for outcomes? This company is a commercial fit-out and building services contractor delivering specialist mechanical HVAC projects across London and the Southeast. They work with commercial occupiers and landlords on projects up to £4m and operate with strong in-house mechanical capability, supporting delivery from pre-construction through to handover, commissioning, and ongoing maintenance support. This role would suit an all-rounder in the mechanical industry with hands on experience in chiller projects, CHW (Chilled Water), LTHW (Low Temperature Hot Water), ductwork, AHUs (Air Handling Units), CRAC units, DX units, and VRVs (Variable Refrigerant Volume) - covering installation, commissioning, and maintenance on commercial systems. The Role: Lead and coordinate mechanical HVAC works on commercial fit-out projects, including chiller installations, CHW/LTHW systems, ductwork fabrication and installation, AHUs, CRAC units, DX units, and VRV systems Manage site teams, subcontractors, and day-to-day site activity Review drawings, technical specifications, and plant layouts to support delivery and commissioning Monitor programme, quality, workmanship, and system performance on site Manage compliance, testing, certifications (e.g., pressure testing, flushing, commissioning records), and project documentation The Person: Strong HVAC install background Experience supervising / leading site teams Job reference: BBBH23810e Key words: HVAC, Project Lead, Project Manager, Supervisor, Facilities Maintenance, FM, Mechanical, Electrical, Installation, Maintenance, Commercial, Fit-Outs, London, Southeast We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
Apr 01, 2026
Full time
HVAC Project Manager (Commercial Fitouts) £60,000 - £65,000 + Progression + Enhanced Holiday + Company Van / Expensed Travel + Benefits London Are you an experienced HVAC Project Manager who's progressed through hands-on installation and maintenance works and is now looking to take full ownership of high-value commercial fit-out projects? Do you want a senior, autonomous role where you lead mechanical HVAC projects from pre-construction to handover, where you will be making key delivery decisions, and have genuine responsibility for outcomes? This company is a commercial fit-out and building services contractor delivering specialist mechanical HVAC projects across London and the Southeast. They work with commercial occupiers and landlords on projects up to £4m and operate with strong in-house mechanical capability, supporting delivery from pre-construction through to handover, commissioning, and ongoing maintenance support. This role would suit an all-rounder in the mechanical industry with hands on experience in chiller projects, CHW (Chilled Water), LTHW (Low Temperature Hot Water), ductwork, AHUs (Air Handling Units), CRAC units, DX units, and VRVs (Variable Refrigerant Volume) - covering installation, commissioning, and maintenance on commercial systems. The Role: Lead and coordinate mechanical HVAC works on commercial fit-out projects, including chiller installations, CHW/LTHW systems, ductwork fabrication and installation, AHUs, CRAC units, DX units, and VRV systems Manage site teams, subcontractors, and day-to-day site activity Review drawings, technical specifications, and plant layouts to support delivery and commissioning Monitor programme, quality, workmanship, and system performance on site Manage compliance, testing, certifications (e.g., pressure testing, flushing, commissioning records), and project documentation The Person: Strong HVAC install background Experience supervising / leading site teams Job reference: BBBH23810e Key words: HVAC, Project Lead, Project Manager, Supervisor, Facilities Maintenance, FM, Mechanical, Electrical, Installation, Maintenance, Commercial, Fit-Outs, London, Southeast We are an equal opportunities employer and welcome applications from all suitable candidates. The salary advertised is a guideline for this position. The remuneration offered will be dependent on the extent of your experience, qualifications, and skillset. Ernest Gordon Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job, you accept the T&C's, Privacy Policy and Disclaimers which can be found on our website.
