Service Advisor

  • Park's Motor Group
  • Dumfries, Dumfriesshire
  • Nov 18, 2025
Full time Call Centre / CustomerService

Job Description

Due to continued growth at our busy service centres in Dumfries, we require motivated and proactive Service Advisors to join our team.
About the role:
You will work within our friendly team supporting our branch and its customers through the various administration services we provide for our manufacturers.

What you will do:
? Help contribute towards the team's daily workload
? Process invoices, paperwork, and customer details
? Liaise directly with customers providing a second to none level of service
? Maintain, create and change in our databases
? Be able to, maintain a high consistent quality of work
? Communicate in a confidential, professional, and appropriate manner
? Continually develop your personal skills and knowledge

Your skills & experience will include:
? The ability to confidently use Microsoft Office, Excel, and Word as well as email package
? Have an eye for attention to detail
? Be a strong confident communicator
? Have a polite and warm telephone manner
? Good numeracy skills
? Be adaptable to varying tasks
? Have a desire and willingness to learn

As a Park's Motor Group employee you will receive:

For you:

? Access to the Company Pension Scheme
? Colleague Introductory Scheme
? Industry leading discounts on purchases on new and used cars
? Death in service benefit

For you and your family:

? Discounted Servicing
? Subsidised car purchase scheme
? Employee Assistance Programme
? 24/7 remote GP
? Medical second opinions
? Unlimited mental health support
? Physiotherapy help and advice
? Savings and discounts on shopping
? Financial and legal support
? Wellbeing assistance

This is a fantastic opportunity in Parks Motor Group. We can offer genuine scope for development and progression from a Service Advisor position and beyond.
If you have the desire to learn and the drive to become a member of our team then we want to hear from you.

Why Park's Motor Group?

Park's is one of Scotland's largest and most successful motor groups, operating a diverse portfolio of luxury, niche and volume franchises from 80 franchise outlets throughout the UK.


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