Competitive salary plus excellent benefits Simplyhealth is a Purpose-led, certified B Corp committed to positively impacting people, communities, and the environment. Denplan, part of the Simplyhealth Group, is the UK's leading dental payment plan and insurance provider. For nearly 40 years, Denplan has helped patients budget for preventative dental care and supported dentists in running successful practices. Together, Simplyhealth and Denplan share one purpose: improving access to healthcare for all in the UK - whether everyday health needs or oral health - through affordable, innovative solutions. This is your opportunity to lead a market-leading brand in a rapidly growing sector, as patients increasingly turn to private care. As Managing Director for our Denplan line of business, you will lead one of our most iconic brands, driving strategy, growth, and innovation to improve access to dental care for millions across the UK. You will report directly to the CEO and be a member of the Executive Committee (ExCo). You will have full P&L responsibility for Denplan, which currently generates c. £35m revenue. You will inspire and lead a direct team of around 70 colleagues across Sales, Marketing, Product and, Clinical functions, supported by matrix teams in Technology, Customer Service and other support areas. For the past two years, Simplyhealth has run Denplan and Practi (a tech-driven startup focused on patient financing) as separate businesses. Practi has been the vehicle for the group's entry into dental treatment financing, and we now want to accelerate the adoption of our financing solution right across the full portfolio of Denplan clients, offering a seamless one-stop shop for dental payment plans, insurance and financing. With market consolidation, increased competition, and growing demand for digital solutions, we are proposing to integrate the two businesses for maximum impact with our customers, and optimum efficiency. Your mission is to lead the transformation of Simplyhealth's dental business by integrating Denplan and Practi into a single, market-leading line of business. This includes driving the strategy, growth, and profitability to expand our reach across UK private dentistry. It also means creating flexible payment plans and financing solutions while championing customer needs and delivering innovative, digitally-enabled solutions at scale, creating affordable access to dentistry. As a key member of the ExCo, you will shape the future of dental care access in the UK through visionary leadership and disciplined execution, while contributing to the overall leadership of the group. What you'll do Shape and deliver the long-term vision and strategy for Denplan, aligned with Group priorities. Subject to the outcome of the current consultation process, lead the integration of Denplan and Practi into a simplified, scalable, and differentiated portfolio with a single operating model and coherent brand architecture. Act as the voice of the customer, ensuring practice and patient needs are embedded into strategy, product development, and service design. Own and manage profitability for Denplan, driving sustainable revenue growth and margin improvement. Take the lead on our patient financing options, working closely with Simplyhealth Funding Services to make sure we've got the right capacity at a competitive cost for patients. Own go to market strategy across segments (practices, patients), channels (direct, partner, digital), and propositions. Assume direct accountability for Product & Innovation within Denplan overseeing prioritisation and investment across the Dental portfolio, balancing innovation, compliance, and ROI. Create a culture where people do their best work, motivating teams and bringing different groups together around shared goals. Build strong partnerships that help us grow and reach more customers. Make things simpler and smarter by streamlining processes and using automation where it adds value. Showcase Simplyhealth at key industry events, raising our profile and sharing our ideas. About You To thrive in this role, you should have: Proven leadership in complex businesses - experience running multi-product P&Ls as a Managing Director, GM, or similar senior role. Demonstrable experience as a strategic thinker and doer - skilled at shaping and delivering end-to-end strategies that drive growth and customer value. Commercially sharp business acumen - strong track record in pricing, forecasting, and building sustainable growth across new and existing lines. Market-savvy innovation capability - knows how to create differentiated propositions in competitive, regulated environments. People-first leadership skills - inspires and motivates high-performing teams, engages across all levels, and aligns diverse stakeholders. A low-ego mindset, celebrating the achievements of others. Product and customer experience - deep experience in product-led growth, go-to-market strategies, and understanding customer needs. A data-driven approach, using insight to inform decisions, lead transformation, and deliver growth, digital-first. Passion for impact - committed to improving patient outcomes and shaping the future of dental care through innovation. In return, we offer Group annual discretionary bonus. 36 days holiday (including 8 bank holidays), with the option to buy or sell additional days. A comprehensive pension scheme with flexible contribution options. A yearly company-funded allowance for benefits including critical illness cover, private healthcare scheme, discounts and more. Simplyhealth core product choice (Cash plan or Dental plan). Life Assurance. Your Recruitment Journey A telephone interview with our Head of People Operations to get to know you better. A first interview with our CEO and CPO focusing on your skills and experience. Aptitude tests (verbal and numerical) and a Working Styles Questionnaire. A final presentation to our CEO, CFO and CPO based on a strategic scenario. Meetings with key stakeholders and peers for deeper insight. Successful candidates will receive a conditional offer subject to pre-employment checks, including a basic DBS and credit check conducted by our third-party partner, Experian. As this is an FCA Certified role (anticipated SMF18 - Executive Director), you will also undergo fitness and propriety assessments, provide regulated references, and complete the FCA's Short Form A. Annual reassessment and conflict-of-interest declarations will be required. Ready to lead transformational change and make a significant impact at Simplyhealth? Apply today or contact our Talent Acquisition Team at to learn more. Competitive salary plus excellent benefits
Feb 04, 2026
Full time
Competitive salary plus excellent benefits Simplyhealth is a Purpose-led, certified B Corp committed to positively impacting people, communities, and the environment. Denplan, part of the Simplyhealth Group, is the UK's leading dental payment plan and insurance provider. For nearly 40 years, Denplan has helped patients budget for preventative dental care and supported dentists in running successful practices. Together, Simplyhealth and Denplan share one purpose: improving access to healthcare for all in the UK - whether everyday health needs or oral health - through affordable, innovative solutions. This is your opportunity to lead a market-leading brand in a rapidly growing sector, as patients increasingly turn to private care. As Managing Director for our Denplan line of business, you will lead one of our most iconic brands, driving strategy, growth, and innovation to improve access to dental care for millions across the UK. You will report directly to the CEO and be a member of the Executive Committee (ExCo). You will have full P&L responsibility for Denplan, which currently generates c. £35m revenue. You will inspire and lead a direct team of around 70 colleagues across Sales, Marketing, Product and, Clinical functions, supported by matrix teams in Technology, Customer Service and other support areas. For the past two years, Simplyhealth has run Denplan and Practi (a tech-driven startup focused on patient financing) as separate businesses. Practi has been the vehicle for the group's entry into dental treatment financing, and we now want to accelerate the adoption of our financing solution right across the full portfolio of Denplan clients, offering a seamless one-stop shop for dental payment plans, insurance and financing. With market consolidation, increased competition, and growing demand for digital solutions, we are proposing to integrate the two businesses for maximum impact with our customers, and optimum efficiency. Your mission is to lead the transformation of Simplyhealth's dental business by integrating Denplan and Practi into a single, market-leading line of business. This includes driving the strategy, growth, and profitability to expand our reach across UK private dentistry. It also means creating flexible payment plans and financing solutions while championing customer needs and delivering innovative, digitally-enabled solutions at scale, creating affordable access to dentistry. As a key member of the ExCo, you will shape the future of dental care access in the UK through visionary leadership and disciplined execution, while contributing to the overall leadership of the group. What you'll do Shape and deliver the long-term vision and strategy for Denplan, aligned with Group priorities. Subject to the outcome of the current consultation process, lead the integration of Denplan and Practi into a simplified, scalable, and differentiated portfolio with a single operating model and coherent brand architecture. Act as the voice of the customer, ensuring practice and patient needs are embedded into strategy, product development, and service design. Own and manage profitability for Denplan, driving sustainable revenue growth and margin improvement. Take the lead on our patient financing options, working closely with Simplyhealth Funding Services to make sure we've got the right capacity at a competitive cost for patients. Own go to market strategy across segments (practices, patients), channels (direct, partner, digital), and propositions. Assume direct accountability for Product & Innovation within Denplan overseeing prioritisation and investment across the Dental portfolio, balancing innovation, compliance, and ROI. Create a culture where people do their best work, motivating teams and bringing different groups together around shared goals. Build strong partnerships that help us grow and reach more customers. Make things simpler and smarter by streamlining processes and using automation where it adds value. Showcase Simplyhealth at key industry events, raising our profile and sharing our ideas. About You To thrive in this role, you should have: Proven leadership in complex businesses - experience running multi-product P&Ls as a Managing Director, GM, or similar senior role. Demonstrable experience as a strategic thinker and doer - skilled at shaping and delivering end-to-end strategies that drive growth and customer value. Commercially sharp business acumen - strong track record in pricing, forecasting, and building sustainable growth across new and existing lines. Market-savvy innovation capability - knows how to create differentiated propositions in competitive, regulated environments. People-first leadership skills - inspires and motivates high-performing teams, engages across all levels, and aligns diverse stakeholders. A low-ego mindset, celebrating the achievements of others. Product and customer experience - deep experience in product-led growth, go-to-market strategies, and understanding customer needs. A data-driven approach, using insight to inform decisions, lead transformation, and deliver growth, digital-first. Passion for impact - committed to improving patient outcomes and shaping the future of dental care through innovation. In return, we offer Group annual discretionary bonus. 36 days holiday (including 8 bank holidays), with the option to buy or sell additional days. A comprehensive pension scheme with flexible contribution options. A yearly company-funded allowance for benefits including critical illness cover, private healthcare scheme, discounts and more. Simplyhealth core product choice (Cash plan or Dental plan). Life Assurance. Your Recruitment Journey A telephone interview with our Head of People Operations to get to know you better. A first interview with our CEO and CPO focusing on your skills and experience. Aptitude tests (verbal and numerical) and a Working Styles Questionnaire. A final presentation to our CEO, CFO and CPO based on a strategic scenario. Meetings with key stakeholders and peers for deeper insight. Successful candidates will receive a conditional offer subject to pre-employment checks, including a basic DBS and credit check conducted by our third-party partner, Experian. As this is an FCA Certified role (anticipated SMF18 - Executive Director), you will also undergo fitness and propriety assessments, provide regulated references, and complete the FCA's Short Form A. Annual reassessment and conflict-of-interest declarations will be required. Ready to lead transformational change and make a significant impact at Simplyhealth? Apply today or contact our Talent Acquisition Team at to learn more. Competitive salary plus excellent benefits
Talent Acquisition Partner (Hybrid) page is loaded Talent Acquisition Partner (Hybrid)locations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-9# Position Overview The Talent Acquisition Partner is responsible for driving the end-to-end recruitment process for assigned openings, building a robust talent pipeline, and ensuring a positive candidate experience. This role acts as a trusted advisor to business leaders, shaping and executing recruitment strategies, and promoting Insulet as an employer of choice. The Partner leverages market insights, data, and innovative sourcing to attract top talent across multiple countries, ensuring compliance and best practice in all activities.# Key Responsibilities Partner with key stakeholders (business leaders, hiring managers, HR colleagues) to understand business needs and translate them into compelling narratives that attract top-tier candidates in highly competitive and international markets. Define and execute sourcing strategies based on required skills, roles, and locations, including direct sourcing, pipelining, networking, and vendor management. Provide recruitment research, competitive intelligence, and analysis, using internal and external market data and talent intelligence to influence decision-making. Build and maintain a healthy pipeline of high-quality candidates for leadership and specialist roles, using blended recruitment methodologies. Effectively lead hiring initiatives for new market entry, departmental builds, and restructures. Manage and enhance the candidate experience, ensuring all interactions reflect Insulet's brand and culture. Ensure ATS is always up to date to capture metrics for all recruiting activities, using data to monitor performance and take appropriate action. Contribute to regional and global projects to transform the hiring experience. Conduct external benchmarking and talent mapping to understand the competitive recruiting landscape and influence best practices. Utilise social media and digital platforms to market roles, attract talent, and build online communities of target candidates. Ensure compliance with local employment laws, regulations, and best practices across EMEA and other relevant regions.# Skills & Competencies Demonstrable experience and success in delivering full life-cycle, in-house recruitment, ideally gained in life sciences Multi-country recruitment experience in EMEA, with strong awareness of recruitment markets, compliance, and regulations. Experienced in using talent insights and market intelligence to influence decision-making. Customer service focused and collaborative team worker, well organised, able to work autonomously and at speed. Ability to consistently deliver results and effectively manage multiple projects and candidates Energetic, flexible and proactive; a team member who can positively and productively impact strategic and tactical initiatives Strong prioritization skills, able to make decisions and anticipate future needs in a fast-paced and changing environment Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with leaders Excellent research/sourcing skills, including Boolean, LinkedIn, and alternative search techniques. Effective relationship builder with excellent stakeholder management and influencing skills. Strong interviewing, negotiation, and offer management skills. Results-oriented self-starter with demonstrated time management and execution skills. Strong organisational skills with strong attention to detail, systems, and processes. Demonstrated expertise utilising Microsoft Office, Internet recruiting tools, and Applicant Tracking Systems (ATS). Role model and positive representative of the Company and Human Resources team.# Additional Information Flexible working arrangements, including hybrid and remote options (with regular attendance at the Hammersmith office for meetings, collaboration and relationship building as required).Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Feb 04, 2026
Full time
Talent Acquisition Partner (Hybrid) page is loaded Talent Acquisition Partner (Hybrid)locations: GB - United Kingdom (London - Office)time type: Full timeposted on: Posted Todayjob requisition id: REQ-9# Position Overview The Talent Acquisition Partner is responsible for driving the end-to-end recruitment process for assigned openings, building a robust talent pipeline, and ensuring a positive candidate experience. This role acts as a trusted advisor to business leaders, shaping and executing recruitment strategies, and promoting Insulet as an employer of choice. The Partner leverages market insights, data, and innovative sourcing to attract top talent across multiple countries, ensuring compliance and best practice in all activities.# Key Responsibilities Partner with key stakeholders (business leaders, hiring managers, HR colleagues) to understand business needs and translate them into compelling narratives that attract top-tier candidates in highly competitive and international markets. Define and execute sourcing strategies based on required skills, roles, and locations, including direct sourcing, pipelining, networking, and vendor management. Provide recruitment research, competitive intelligence, and analysis, using internal and external market data and talent intelligence to influence decision-making. Build and maintain a healthy pipeline of high-quality candidates for leadership and specialist roles, using blended recruitment methodologies. Effectively lead hiring initiatives for new market entry, departmental builds, and restructures. Manage and enhance the candidate experience, ensuring all interactions reflect Insulet's brand and culture. Ensure ATS is always up to date to capture metrics for all recruiting activities, using data to monitor performance and take appropriate action. Contribute to regional and global projects to transform the hiring experience. Conduct external benchmarking and talent mapping to understand the competitive recruiting landscape and influence best practices. Utilise social media and digital platforms to market roles, attract talent, and build online communities of target candidates. Ensure compliance with local employment laws, regulations, and best practices across EMEA and other relevant regions.# Skills & Competencies Demonstrable experience and success in delivering full life-cycle, in-house recruitment, ideally gained in life sciences Multi-country recruitment experience in EMEA, with strong awareness of recruitment markets, compliance, and regulations. Experienced in using talent insights and market intelligence to influence decision-making. Customer service focused and collaborative team worker, well organised, able to work autonomously and at speed. Ability to consistently deliver results and effectively manage multiple projects and candidates Energetic, flexible and proactive; a team member who can positively and productively impact strategic and tactical initiatives Strong prioritization skills, able to make decisions and anticipate future needs in a fast-paced and changing environment Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with leaders Excellent research/sourcing skills, including Boolean, LinkedIn, and alternative search techniques. Effective relationship builder with excellent stakeholder management and influencing skills. Strong interviewing, negotiation, and offer management skills. Results-oriented self-starter with demonstrated time management and execution skills. Strong organisational skills with strong attention to detail, systems, and processes. Demonstrated expertise utilising Microsoft Office, Internet recruiting tools, and Applicant Tracking Systems (ATS). Role model and positive representative of the Company and Human Resources team.# Additional Information Flexible working arrangements, including hybrid and remote options (with regular attendance at the Hammersmith office for meetings, collaboration and relationship building as required).Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet's flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit and We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!Please read our Privacy Notice to learn how Insulet handles your personal information when you apply for a vacancy with us .
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
Feb 03, 2026
Full time
Who We Are; What We Do; Where We're Going Magnet Forensics is a global leader in the development of digital investigative software that acquires, analyzes, and shares evidence from computers, smartphones, tablets, and IoT-related devices. We are continually innovating so our customers can deploy advanced and effective tools to protect their companies, communities, and countries. Serving thousands of customers globally, our solutions are playing a crucial role in modernizing digital investigations, helping investigators fight crime, protect assets, and guard national security. With employees based around the world, Magnet Forensics has been expanding our global presence. As a part of Magnet Forensics, you can expect to make a difference in the world, no matter what role you play. You'll be supported through learning and development, not to mention an incredible team with unbelievable talent and integrity. If you think you would be the right person to join our team working towards this goal, we would love to hear from you! Role Overview The Digital Customer Success Manager will play a pivotal role in shaping and delivering an outstanding digital experience for our customers. This role is key to ensuring that customers gain maximum value from our software, using data-driven insights and digital engagement strategies. Reporting to the Customer Success Operations Manager, you will focus on designing and refining the digital customer journey, leveraging automation and technology to enhance the customer experience across multiple touchpoints. As a Digital CSM, you'll drive customer satisfaction, engagement, and retention by managing digital-first communication strategies and fostering a strong community of users. You'll also be responsible for ensuring smooth onboarding, renewal, and ongoing support processes by utilizing cutting edge tools such as Gainsight. Key Responsibilities Customer Lifecycle Management Develop and optimize digital engagement touchpoints throughout the customer journey, ensuring seamless experience for both new and renewing customers. Use data analytics to monitor customer behavior, segment audiences, and personalize interactions to drive product adoption and long term value realization. Customer Community Engagement Along with the Digital Program Manager, help moderate the customer community, encouraging active participation by sparking insightful discussions and sharing relevant content. Drive customers to the community through innovative methods such as campaigns, webinars, and targeted outreach, to create a thriving, supportive space for peer to peer learning. Content Strategy and Creation Collaborate with marketing, product, and Digital Program Manager to execute targeted digital strategies that inform and engage customers. Tailor content for different customer segments to meet specific needs and deliver consistent, compelling messaging across all touchpoints. Customer Journey Mapping and Optimization Collaborate with leadership to define and continually refine customer journey maps. Implement and optimize automated workflows to scale efforts while maintaining a high level of personalization. Qualifications Proven experience in digital customer success, marketing, or a related field with a focus on tech enabled engagement strategies. Strong written communication skills with the ability to create compelling content tailored to diverse customer personas. Ability to manage multiple priorities in a fast paced environment, balancing strategic initiatives with day to day responsibilities. Demonstrated success in working with complex software products and a strong aptitude for learning new technologies. Experience with Gainsight or similar customer success platforms is a strong plus. Compensation & Benefits The Compensation range is for the primary location for which the job is posted. Please note that the actual compensation may vary depending on location and job related factors such as qualifications, experience, knowledge and skills. If you are applying for this role outside of the primary location and you are selected for an interview, the Talent Acquisition Partner can share more information with you. £50,000 - £62,700 (GBP) a year Salary range (min - max) Position Type: Net New Magnet is proud to offer benefits such as: Generous time off policies Competitive compensation Volunteer opportunities Reward and recognition programs Employee committees & resource groups Healthcare and retirement benefits What We Are Looking For We're looking for someone who checks off most, but not all, of the boxes listed in "skills and experiences". It's more important to us to find candidates who can display indicators of success through skills they have developed and experiences they have been a part of, than to find folks who have 'been there, done that'. We want to be part of your development journey, and we'll learn as much from you as you learn from us. How We Work At Magnet Forensics, we take a hybrid flexible approach to support your productivity and work life balance. If you're within a comfortable travel distance to one of our offices, you'll occasionally join us in person. How often you'll come in depends on your department and team needs, typically ranging from weekly to monthly. These in person moments help us build stronger connections, spark new ideas, and celebrate our successes together. Most days, you can choose what works best for you, while staying in tune with your team's goals. We're excited to welcome you to our team and look forward to achieving great things together - both in the office and wherever you work best! The Most Important Thing We're looking for candidates that can provide examples of how they have demonstrated Magnet CODE in their previous experiences: CARE - We care about each other and our mission to make a difference in the world. OWN - We are accountable for our results - while never forgetting to act with integrity, empathy, and respect. DEDICATE - We put our heart and soul into meeting the needs of our customers and helping them serve the people they protect. EVOLVE - We are constantly innovating and exploring new ways to work together to make an impact with our work. Here at Magnet Forensics, we are committed to continuous learning and are focused on building a diverse and inclusive workforce. This commitment will be reflected in our hiring processes and embedded in our values and how we treat one another. If you're interested in this role, but do not meet all of the qualifications listed above, we encourage you to apply anyway. Equal Opportunity Statement Magnet Forensics is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. We are committed to providing an inclusive, accessible recruitment process and work environment. Accommodation is available to all applicants upon request throughout the hiring process. Please contact should you require any accommodations. Background Checks All offers of employment at Magnet are contingent upon satisfactory completion of a background check. All background checks will be conducted in accordance with all applicable laws. Magnet will consider each position's job duties, among other factors, in determining what constitutes satisfactory completion of the background check. Refusal to consent to a background check may be grounds for revoking an offer of employment. US Applicants Magnet Forensics participates in E Verify and will provide the federal government with your Form I 9 information to confirm that you are authorized to work in the U.S. Privacy Policy Magnet Forensics handles and uses personal data of job applicants in line with its Recruitment Privacy Policy found here.
MVP, Regional Leader UK&I Consulting UK is the second largest technology consulting market for Gartner Consulting after USA. As the Regional leader for UK&I consulting, you will play a pivotal role in shaping and executing the strategy that propels our business to new heights in the region, delivering double digit growth year-over-year.This leadership role offers an exceptional opportunity to build and scale a consulting business from the ground up, delivering impactful solutions to clients and securing our position as a market leader in technology consulting. Major Responsibilities/ Accountabilities Business Building: Oversee and manage P&L for UK&I Region within Gartner Consulting. Drive double digit revenue growth in the region Support in development and retention of large client accounts Continue to build the sales capacity (both external hiring and internal promotions) to drive the top line Optimize margin through efficient and effective delivery and cost management Establish Gartner brand awareness and drive G2M strategy for the regionClient Leadership: Play an active and visible leadership role in acquiring and growing client acquisition and retention focused on large enterprises and repeat business Establish and deepen relationships with key clients and partners, ensuring exceptional project delivery and value creation. Demonstrate the Consulting value proposition to key external (clients) and internal stakeholders (other business units) that Gartner Consulting is a "must-have" and natural extension of Gartner researchPeople Leadership: Lead, mentor, and grow a diverse team of consultants, fostering a culture of excellence, innovation, and client focus Lead by creating and maintaining a high-performance culture by embodying a no limits mindset Create an unrivaled environment for associates to grow and develop their careers; invest in professional development and long-term learning Maintain a healthy talent pyramid within the Region in alignment with our operating model and P&L objectivesThought Leadership: Ensure that the Regional team is contributing to the development, deployment and maintenance of distinctive knowledge and expertise to solve client issues Identify emerging market trends and client needs, adapting our services to stay ahead of the competition. Create and maintain a culture of knowledge sharing and collaboration across Regions Impact of Role: Expected Results Double Digit growth, Margin improvements Build future leaders Build sustainable relationships to improve internal and external presence Relationships: Internal/External External - Manage relationships with CXOs at key clientsInternal - Cultivate relationships at senior level across Gartner business units Professional Experience 15+ years of experience in Consulting in the UK (ideally some with a Tier 1 Consultancy); 10+ years in business development / lead generation role Leadership experience - Experience leading a labor-based professional services organization or practice within a consulting firm or a senior leadership role in an IT organisations Track record of execution and measurable results - A track-record of implementing and operationalizing a successful, multi-country growth strategy while also delivering on short-term financial goals and longer-term operational improvements in a people-intensive business Technology acumen - Fluency in technology-related topics is helpful, but deep IT expertise is not required Talent development - Reputation for building world-class teams, attracting, and developing highly successful and motivated leaders in prior leadership roles MBA highly preferred Additional Leadership Traits A powerful intellect and independent, but highly collaborative, nature to fit into the culture of Gartner's high-performance culture A natural interest in information services and technology Strong communication skills to drive change The analytical skills to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations A high degree of personal maturity and confidence Ability to continuously prioritise and focus on doing the right things An unquestioned reputation for integrity and the highest ethics Ability to navigate, lead, and thrive through ambiguity Ability to work as a committee with senior leadership to drive collaboration Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to Requisition ID:105729By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link:
Feb 03, 2026
Full time
MVP, Regional Leader UK&I Consulting UK is the second largest technology consulting market for Gartner Consulting after USA. As the Regional leader for UK&I consulting, you will play a pivotal role in shaping and executing the strategy that propels our business to new heights in the region, delivering double digit growth year-over-year.This leadership role offers an exceptional opportunity to build and scale a consulting business from the ground up, delivering impactful solutions to clients and securing our position as a market leader in technology consulting. Major Responsibilities/ Accountabilities Business Building: Oversee and manage P&L for UK&I Region within Gartner Consulting. Drive double digit revenue growth in the region Support in development and retention of large client accounts Continue to build the sales capacity (both external hiring and internal promotions) to drive the top line Optimize margin through efficient and effective delivery and cost management Establish Gartner brand awareness and drive G2M strategy for the regionClient Leadership: Play an active and visible leadership role in acquiring and growing client acquisition and retention focused on large enterprises and repeat business Establish and deepen relationships with key clients and partners, ensuring exceptional project delivery and value creation. Demonstrate the Consulting value proposition to key external (clients) and internal stakeholders (other business units) that Gartner Consulting is a "must-have" and natural extension of Gartner researchPeople Leadership: Lead, mentor, and grow a diverse team of consultants, fostering a culture of excellence, innovation, and client focus Lead by creating and maintaining a high-performance culture by embodying a no limits mindset Create an unrivaled environment for associates to grow and develop their careers; invest in professional development and long-term learning Maintain a healthy talent pyramid within the Region in alignment with our operating model and P&L objectivesThought Leadership: Ensure that the Regional team is contributing to the development, deployment and maintenance of distinctive knowledge and expertise to solve client issues Identify emerging market trends and client needs, adapting our services to stay ahead of the competition. Create and maintain a culture of knowledge sharing and collaboration across Regions Impact of Role: Expected Results Double Digit growth, Margin improvements Build future leaders Build sustainable relationships to improve internal and external presence Relationships: Internal/External External - Manage relationships with CXOs at key clientsInternal - Cultivate relationships at senior level across Gartner business units Professional Experience 15+ years of experience in Consulting in the UK (ideally some with a Tier 1 Consultancy); 10+ years in business development / lead generation role Leadership experience - Experience leading a labor-based professional services organization or practice within a consulting firm or a senior leadership role in an IT organisations Track record of execution and measurable results - A track-record of implementing and operationalizing a successful, multi-country growth strategy while also delivering on short-term financial goals and longer-term operational improvements in a people-intensive business Technology acumen - Fluency in technology-related topics is helpful, but deep IT expertise is not required Talent development - Reputation for building world-class teams, attracting, and developing highly successful and motivated leaders in prior leadership roles MBA highly preferred Additional Leadership Traits A powerful intellect and independent, but highly collaborative, nature to fit into the culture of Gartner's high-performance culture A natural interest in information services and technology Strong communication skills to drive change The analytical skills to secure and compare information from multiple sources to identify business issues; the ability to make sense of complex issues and ambiguous situations A high degree of personal maturity and confidence Ability to continuously prioritise and focus on doing the right things An unquestioned reputation for integrity and the highest ethics Ability to navigate, lead, and thrive through ambiguity Ability to work as a committee with senior leadership to drive collaboration Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support 14,000 client enterprises in 90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive - working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity.Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 or by sending an email to Requisition ID:105729By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.Gartner Applicant Privacy Link:
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Feb 03, 2026
Full time
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Feb 03, 2026
Full time
1Password is growing faster than ever. We've surpassed $400M in ARR and we're continuing to accelerate, earning a spot on the Forbes Cloud 100 for four years in a row and teaming up with iconic partners like Oracle Red Bull Racing and the Utah Mammoth. About 1Password At 1Password, we're building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human centric approach in everything from product strategy to user experience. Over 180,000 businesses, from Fortune 100 leaders to the world's most innovative AI companies, trust 1Password to help their teams securely adopt the SaaS and AI tools they need to do their best work. If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future. Our Customer Success team works proactively and prescriptively to help customers get the most value from their investment in security and privacy by establishing long term relationships and acting as trusted advisors to our customers. The Customer Success Manager guides Teams and Business customers through established best practices by demonstrating an understanding of their structure and needs while guiding them throughout their 1Password lifecycle working closely with Onboarding and Account management. This individual acts as the customer champion and advocate, helping increase awareness of customer needs and priorities. Customer retention is a key focus for this team member, supporting our customers in seeing the value of their investment with 1Password, and driving towards their adoption goals through proactive and reactive customer engagement. This is a remote opportunity in the UK. What we're looking for: Minimum 2 years experience managing a large book of business in a Customer Success role in a SaaS or Tech environment servicing customers at scale through strategic calls and engagement. Strong communication skills over email, the phone, or video call. Presenting and speaking to new people each day excites you. Your style is concise yet empathetic - with a balance of teaching and listening/learning yourself as well as knowing when to pivot in a conversation. Experience with, and passion for, helping people or businesses use software to be more productive and efficient. You're passionate about discovering what a team needs in their workplace, and you ask strong open ended questions that help you learn more about them. You enjoy translating technical terms for customers who find technology confusing or intimidating. Experience proactively guiding customers through their lifecycle via email, webinars, and customized sessions; making prescriptive recommendations and helping customers achieve their desired outcomes and ensure high adoption rates across a book of business. Follows defined outreach and follow up communication processes managing data and activity of customers in tandem with the Onboarding and Account management teams; and synthesizing and logging findings from customer discussions such as feature requests, customer details, and general feedback/metrics accurately. Supports customers within their book of business through the annual renewal process, following defined process to engage with our customers early, and support in closing out renewals on a timely basis with customer satisfaction and retention in mind. Hands off cross sell/upsell opportunities to Account Executives and engages enthusiastic customers in advocacy initiatives such as customer panels, case studies and product discussions. Contributes to the success of the Customer Success team in an ongoing capacity through team goals and metrics (including operational, NPS, revenue, and performance metrics). Previous experience with a CRM like Gainsight is a plus! Optional: You have personal experience with 1Password or cybersecurity. While not required, it'll help you quickly have confidence in this role. What you can expect: Month 1 Get to know the product, our culture, the Customer Success processes, and the people you'll be working with. Learn Salesforce, what and how we track, and the benefits of keeping customer information within it updated. By the end of the first month, you'll be able to guide an SMB sized customer through an intro discussion in our Customer Success process. Month 3 Can guide a small customer through multiple levels of the defined Customer Success process, using your product expertise to educate, provide feedback, and discover opportunities to upsell or expand, while driving value for the customer. Proactively report on customers' needs and valuable feedback so the marketing and product teams can accurately reflect messaging and prioritize the right projects to improve the product. Build and maintain a healthy account book of customers. Month 6 Have developed your best personal approach and rhythm, analyzed the Customer Success processes to maximize your customer engagement, and begun collaborating with cross functional peers in internal teams. Our culture At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. You'll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We're looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. We are committed to leveraging cutting edge technology-including AI-to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password-it's an essential part of how we will be successful at 1Password. Our approach to work We recognize the power of both in person collaboration and remote work. Some roles are designated as remote first, with an expectation that individuals work from their homes majority of the time, while others are designated as in office roles, with an expectation of being on site on a regular basis. We recognize that certain roles benefit from regular, in person connection to support collaboration, team cohesion, and customer engagement. For all roles, occasional travel may be required. This includes things like: department wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average. Note: All go to market roles will have an in person onboarding in Toronto. What we offer We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: Health and wellbeing Maternity and parental leave top up programs Competitive health benefits Generous PTO policy Growth and future RSU program for most employees Retirement matching program Free 1Password account Community Paid volunteer days Peer to peer recognition through Bonusly Remote first work environment Some roles in our GTM team are currently being hired for in person hybrid work in Toronto and Austin. These roles will specify on the posting. You belong here. 1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at and we'll work to meet your needs. Remote work is a part of our DNA . click apply for full job details
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Overview The Global Engagement Director - Data & Ad Tech role sits within Publicis Groupe's Global Operations team in a strategic, client-facing role that shapes the future of global marketing operations for some of the world's most recognized brands. This is an opportunity to influence how multi-national clients orchestrate marketing at scale-connecting global strategies with local execution to deliver seamless, personalized experiences. As a Global Engagement Account Director, you'll lead high-impact client engagements, consult on operational solutions, and drive the deployment of best-in-class marketing operations. You'll work at the intersection of strategy, technology, and delivery-helping clients unlock the full potential of their marketing ecosystem. Please note this role requires knowledge of data governance, global reporting solutions, data management and ad operations alongside the operations and client management skills. Responsibilities Conduct detailed assessments to identify client challenges, gaps, and opportunities. Package and recommend Publicis Groupe operational solutions tailored to client needs. Develop strategic recommendations, pricing estimates, scopes, and supporting materials. Oversee solution delivery, ensuring timelines and milestones are met. Manage executive-level client communications and stakeholder expectations. Coordinate global operations teams, solution SMEs, and product specialists for successful implementation. Qualifications Extensive experience in agency consulting, client-facing account management, or client-side marketing. Experienced in media planned data management, taxonomy & data governance, ad operations & performance activation and/or centralized reporting dashboards Proven track record in project planning, management, and delivery. Strong communication and relationship-building skills with the ability to influence senior stakeholders. Skilled in creating compelling presentations and collateral to inspire and inform. Highly proactive, detail-oriented, and comfortable working independently. Flexible and adaptable to evolving role requirements. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 03, 2026
Full time
Company Description OVERVIEWPublicis Groupe is one of the world's largest communications holding companies, present in over 110 countries and employing about 100,000 professionals The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we've invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world. Overview The Global Engagement Director - Data & Ad Tech role sits within Publicis Groupe's Global Operations team in a strategic, client-facing role that shapes the future of global marketing operations for some of the world's most recognized brands. This is an opportunity to influence how multi-national clients orchestrate marketing at scale-connecting global strategies with local execution to deliver seamless, personalized experiences. As a Global Engagement Account Director, you'll lead high-impact client engagements, consult on operational solutions, and drive the deployment of best-in-class marketing operations. You'll work at the intersection of strategy, technology, and delivery-helping clients unlock the full potential of their marketing ecosystem. Please note this role requires knowledge of data governance, global reporting solutions, data management and ad operations alongside the operations and client management skills. Responsibilities Conduct detailed assessments to identify client challenges, gaps, and opportunities. Package and recommend Publicis Groupe operational solutions tailored to client needs. Develop strategic recommendations, pricing estimates, scopes, and supporting materials. Oversee solution delivery, ensuring timelines and milestones are met. Manage executive-level client communications and stakeholder expectations. Coordinate global operations teams, solution SMEs, and product specialists for successful implementation. Qualifications Extensive experience in agency consulting, client-facing account management, or client-side marketing. Experienced in media planned data management, taxonomy & data governance, ad operations & performance activation and/or centralized reporting dashboards Proven track record in project planning, management, and delivery. Strong communication and relationship-building skills with the ability to influence senior stakeholders. Skilled in creating compelling presentations and collateral to inspire and inform. Highly proactive, detail-oriented, and comfortable working independently. Flexible and adaptable to evolving role requirements. Additional Information Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description We are seeking a detail-oriented and highly motivated Contracts Manager to join our team supporting government procurements, direct commercial sales and international defense acquisition programs. In this role, you will be responsible for ensuring commercial compliance, contract integrity and strategic risk management across the full contract lifecycle. The manager will lead the preparation, negotiation, and management of contracts to ensure compliance with government regulations and company policies. Projects you might work on Helping the business development team drive customer growth by working to execute both new and existing contracts. Drafting Memorandums of Understanding, Teaming Agreements, Non-Disclosure Agreements, Statements of Work and Requests for Proposals. Draft, review and negotiate commercial and government contract terms, licenses and framework agreements. Administration of large contracts and lead key negotiations. Collaboration with internal teams to align transactions with Shield AI strategic objectives. Alert Counsel when identifying risks and compliance with various regulations. What you'll do Draft, review, and negotiate contracts, subcontracts, and other agreements to ensure compliance with legal and regulatory requirements. Administer contracts, including monitoring performance, ensuring compliance, and managing modifications or amendments. Analyze contract terms and conditions to identify risks and recommend mitigating strategies. Serve as the primary point of contact for contractual matters with clients, subcontractors, and internal stakeholders. Ensure timely and accurate reporting and documentation of contract-related activities. Collaborate with legal, finance, and project teams to address contractual issues and resolve disputes. Coordinate with Legal, Trade Compliance, and Security on export authorizations, technology transfer and international regulatory issues. Manage, draft and negotiate intellectual property (IP) terms in contracts, including licensing, data rights, technology transfer and joint development agreements. Support proposal development, including preparing relevant contract documentation and other supporting documents necessary for submitting a compliant proposal. Maintain organized records of all contract-related documentation. Required qualifications Bachelor's degree in Business, Law, International Relations, or a related field. 7 - 10 years of experience in government contracting, defense acquisition or international commercial contracting. Experience negotiating complex terms and conditions and managing government or commercial contracts across Europe. Strong negotiation skills and experience managing high-value, complex contracts. Solid understanding of European contract law principles and cross border transactions. Exceptional organizational skills and attention to detail. Ability to work independently as well as support multiple stakeholders in a rapid pace environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Understanding of UK Procurement Act 2023 and/or other country specific international acquisition regulations. Preferred qualifications Experience working in a multination or high growth environment. Masters Degree in Business or a related field. Demonstrated expertise with MoD/DE&S procurement frameworks. Certification in Contracts Management (e.g., CPCM, CFCM, or similar) Experience with software licensing instruments. £78,000 - £116,000 a year Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
Feb 03, 2026
Full time
Founded in 2015, Shield AI is a venture-backed deep-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include the V-BAT and X-BAT aircraft, Hivemind Enterprise, and the Hivemind Vision product lines. With offices and facilities across the U.S., Europe, the Middle East, and the Asia-Pacific, Shield AI's technology actively supports operations worldwide. For more information, visit . Follow Shield AI on LinkedIn, X, Instagram, and YouTube. Job Description We are seeking a detail-oriented and highly motivated Contracts Manager to join our team supporting government procurements, direct commercial sales and international defense acquisition programs. In this role, you will be responsible for ensuring commercial compliance, contract integrity and strategic risk management across the full contract lifecycle. The manager will lead the preparation, negotiation, and management of contracts to ensure compliance with government regulations and company policies. Projects you might work on Helping the business development team drive customer growth by working to execute both new and existing contracts. Drafting Memorandums of Understanding, Teaming Agreements, Non-Disclosure Agreements, Statements of Work and Requests for Proposals. Draft, review and negotiate commercial and government contract terms, licenses and framework agreements. Administration of large contracts and lead key negotiations. Collaboration with internal teams to align transactions with Shield AI strategic objectives. Alert Counsel when identifying risks and compliance with various regulations. What you'll do Draft, review, and negotiate contracts, subcontracts, and other agreements to ensure compliance with legal and regulatory requirements. Administer contracts, including monitoring performance, ensuring compliance, and managing modifications or amendments. Analyze contract terms and conditions to identify risks and recommend mitigating strategies. Serve as the primary point of contact for contractual matters with clients, subcontractors, and internal stakeholders. Ensure timely and accurate reporting and documentation of contract-related activities. Collaborate with legal, finance, and project teams to address contractual issues and resolve disputes. Coordinate with Legal, Trade Compliance, and Security on export authorizations, technology transfer and international regulatory issues. Manage, draft and negotiate intellectual property (IP) terms in contracts, including licensing, data rights, technology transfer and joint development agreements. Support proposal development, including preparing relevant contract documentation and other supporting documents necessary for submitting a compliant proposal. Maintain organized records of all contract-related documentation. Required qualifications Bachelor's degree in Business, Law, International Relations, or a related field. 7 - 10 years of experience in government contracting, defense acquisition or international commercial contracting. Experience negotiating complex terms and conditions and managing government or commercial contracts across Europe. Strong negotiation skills and experience managing high-value, complex contracts. Solid understanding of European contract law principles and cross border transactions. Exceptional organizational skills and attention to detail. Ability to work independently as well as support multiple stakeholders in a rapid pace environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Understanding of UK Procurement Act 2023 and/or other country specific international acquisition regulations. Preferred qualifications Experience working in a multination or high growth environment. Masters Degree in Business or a related field. Demonstrated expertise with MoD/DE&S procurement frameworks. Certification in Contracts Management (e.g., CPCM, CFCM, or similar) Experience with software licensing instruments. £78,000 - £116,000 a year Our international teammates receive a comprehensive total rewards package aligned to your country office location. For full details on compensation and benefits, please consult your talent acquisition partner.
Job Description At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview Fanatics Commerce is seeking an experienced, commercial/transactional lawyer to join Fanatics' global legal team as Director, Senior Counsel. Reporting to the Vice President - International Legal, this role will be based in the Manchester office. This role will provide significant hands on support (including drafting commercial contracts and rights acquisition), oversee outside counsel and partner with subject matter experts in various areas including intellectual property, privacy, regulatory and M&A. How you will make an impact: Advise on complex global legal issues across a wide range of matters including commercial transactions, business operations, manufacturing, e-commerce, rights acquisition and licensing. Serve as a trusted business partner to leaders across the organisation, including engaging in creative problem solving, proactive issue spotting and business focused risk assessment. Provide transactional legal advice to various departments across the organisation, including engagement in proactive issue spotting and risk assessment. Partner closely with the business development and business affairs teams to structure, draft, negotiate and execute a variety of complex strategic transactions with sports teams, leagues, associations and athletes, for rights acquisition, product licensing and operation of e commerce and physical retail. Provide general advice with respect to key areas affecting the business and operations, including data protection, privacy and intellectual property matters. Interpret and advise with respect to rights and obligations under Fanatics' agreements. Ensure the business is aware of, and in compliance with, all relevant laws, rules and regulations across many countries. Review, analyse, draft and negotiate a wide range of complex commercial transactions including licensing, sublicensing, co branding, personal services, MSAs, manufacturing, distribution and vendor agreements. Manage international disputes, investigations, and regulatory matters, including through supervision of outside counsel. Create and provide cross functional legal training to employees. Develop policies, protocols, best practices and templates. What you bring to the team: Qualified as a Solicitor in England and Wales. 10+ years of post qualification experience working on a wide range of sophisticated commercial transactions, including rights acquisition, intellectual property licensing, digital technology, e commerce, and/or brand partnerships. Willingness to always be a hands on lawyer, dealing with all of the company's needs, from the largest to the smallest matters. Broad commercial and strategic background working on international transactions. Strong business acumen and savvy, good common sense and sound judgment. Ability to execute under pressure and under time constraints in a fast paced environment. Creative thinker who can initiate and develop alternative approaches to complex issues. Self starter with strong work ethic and ability to work independently and take ownership of business critical transactions. Strong academic background and law firm training. Experience in the global sports industry and/or a background in licensing and retail, including e commerce, are strongly preferred. In house experience is strongly preferred. At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together. Where You'll Work and What's required: Manchester, UK Hybrid Work - 3+ days in office and additional days where necessary Ability to travel (domestically and internationally) on occasion for partner meetings, events, and other related activities. What's in it for you: Culture: Join a team where you're surrounded by top tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape our culture that celebrates both individual and team successes. Rewards: Competitive salary, performance based bonus. The chance to work with some of the world's most exciting sports brands Career development, mentoring, and training opportunities A dynamic, supportive, and collaborative office environment Job Info Posting Date 01/15/2026, 03:21 PM Locations 3 Upper Kirby Street, Manchester, GBR, M4 6FN, GB (Hybrid)
Feb 03, 2026
Full time
Job Description At Fanatics Commerce, we're more than just a leader in licensed sports merchandise - we're a team united by a relentless passion for our fans and a commitment to innovation. We live by our BOLD Leadership principles: We Build Championship Teams, we're Obsessed with Fans, we embrace a Limitless Entrepreneurial Spirit, and we approach every challenge with a Determined and Relentless Mindset. If you're ready to contribute to a dynamic, fast-paced environment that thrives on collaboration and growth, we want you to be part of our team. Role Overview Fanatics Commerce is seeking an experienced, commercial/transactional lawyer to join Fanatics' global legal team as Director, Senior Counsel. Reporting to the Vice President - International Legal, this role will be based in the Manchester office. This role will provide significant hands on support (including drafting commercial contracts and rights acquisition), oversee outside counsel and partner with subject matter experts in various areas including intellectual property, privacy, regulatory and M&A. How you will make an impact: Advise on complex global legal issues across a wide range of matters including commercial transactions, business operations, manufacturing, e-commerce, rights acquisition and licensing. Serve as a trusted business partner to leaders across the organisation, including engaging in creative problem solving, proactive issue spotting and business focused risk assessment. Provide transactional legal advice to various departments across the organisation, including engagement in proactive issue spotting and risk assessment. Partner closely with the business development and business affairs teams to structure, draft, negotiate and execute a variety of complex strategic transactions with sports teams, leagues, associations and athletes, for rights acquisition, product licensing and operation of e commerce and physical retail. Provide general advice with respect to key areas affecting the business and operations, including data protection, privacy and intellectual property matters. Interpret and advise with respect to rights and obligations under Fanatics' agreements. Ensure the business is aware of, and in compliance with, all relevant laws, rules and regulations across many countries. Review, analyse, draft and negotiate a wide range of complex commercial transactions including licensing, sublicensing, co branding, personal services, MSAs, manufacturing, distribution and vendor agreements. Manage international disputes, investigations, and regulatory matters, including through supervision of outside counsel. Create and provide cross functional legal training to employees. Develop policies, protocols, best practices and templates. What you bring to the team: Qualified as a Solicitor in England and Wales. 10+ years of post qualification experience working on a wide range of sophisticated commercial transactions, including rights acquisition, intellectual property licensing, digital technology, e commerce, and/or brand partnerships. Willingness to always be a hands on lawyer, dealing with all of the company's needs, from the largest to the smallest matters. Broad commercial and strategic background working on international transactions. Strong business acumen and savvy, good common sense and sound judgment. Ability to execute under pressure and under time constraints in a fast paced environment. Creative thinker who can initiate and develop alternative approaches to complex issues. Self starter with strong work ethic and ability to work independently and take ownership of business critical transactions. Strong academic background and law firm training. Experience in the global sports industry and/or a background in licensing and retail, including e commerce, are strongly preferred. In house experience is strongly preferred. At Fanatics, we value transparency and honesty. If you don't meet every single requirement, that's okay - we still want to hear from you! We believe in the power of diverse experiences and talents. If you're excited about the role and confident that you can contribute, don't hesitate to apply. We're genuinely interested in how your unique skills and perspective can help us build something amazing together. Where You'll Work and What's required: Manchester, UK Hybrid Work - 3+ days in office and additional days where necessary Ability to travel (domestically and internationally) on occasion for partner meetings, events, and other related activities. What's in it for you: Culture: Join a team where you're surrounded by top tier talent, driven by a shared passion to relentlessly enhance the fan experience. With a focus on collaboration, support, and continuous development, you'll be empowered to help shape our culture that celebrates both individual and team successes. Rewards: Competitive salary, performance based bonus. The chance to work with some of the world's most exciting sports brands Career development, mentoring, and training opportunities A dynamic, supportive, and collaborative office environment Job Info Posting Date 01/15/2026, 03:21 PM Locations 3 Upper Kirby Street, Manchester, GBR, M4 6FN, GB (Hybrid)
GROUP CHIEF HUMAN RESOURCES OFFICER (CHRO) Function: Human Resources Reporting Line: Group CEOs Level / Seniority: Experienced Employment Type: Permanent/Full-Time Location: Milan / London (must be based in Milan or London) Job Summary and Scope The Group CHRO leads the company's global people and culture strategy and serves as a key advisor to the CEO and Executive Committee. The role builds a high-performance, future-ready organization that supports sustainable growth across all markets. The CHRO strengthens leadership capability, drives organizational transformation, and ensures the company attracts, develops, and retains top talent. The role also oversees global HR operations to deliver a consistent, high-quality employee experience. The Group CHRO promotes a culture of accountability, innovation, and inclusion, enabling the organization to operate with agility and achieve strong, long-term performance. 1. Strategic Leadership & Organizational Planning Define and lead the global HR strategy aligned with Group vision and long-term strategic business goals. Translate corporate strategy into people priorities, organizational capabilities, and workforce plans across all regions. Influence senior leaders to adopt innovative, future-ready HR solutions that strengthen competitive advantage. 2. Organizational Development & Culture Transformation Lead organization-wide design initiatives that optimize structure, capability, and productivity. Drive initiatives to strengthen a culture of safety, discipline, operational excellence, and continuous improvement. Build and sustain a values-driven, high-performance, and inclusive culture. 3. Stakeholder Management Act as strategic partner to Group CEO's, CFO Sales and Manufacturing Heads. Work closely with business leaders on expansion plans, automation initiatives, and new technology workforce requirements. Provide guidance to country/regional HR teams to ensure strategic alignment. 4. People Leadership & Talent Development Build, lead, and develop a high-performing international HR team with strong functional and business partnering capabilities. Coach and mentor senior leaders to enhance leadership capability and deepen organizational bench strength. 5. Global Compensation & Benefits (C&B) Strategy Lead strategic design of total rewards philosophy, including compensation architecture, incentive frameworks, executive compensation, and long-term reward strategies and Provide governance for C&B practices across all countries. Ensure alignment of reward systems with global market competitiveness and internal equity. 6. Global HR Operations & Functional Excellence Oversee the full spectrum of global HR activities including Talent Acquisition, Culture & Engagement, Leadership Development, Succession Planning, Workforce Planning, Rewards & Mobility, DEI, Labor Relations, and People Analytics. Ensure harmonized, standardized, and scalable HR policies, systems, and processes across all countries. 7. Standards, Governance & Compliance Ensure the company's values, ethics, safety, and integrity standards followed globally. Ensure compliance with all employment laws, HR policies, and regulatory requirements across regions. Provide risk analysis and guidance on workforce decisions, organizational changes, and policy impacts. Drive continuous improvement and efficiency across HR processes and service delivery. Qualifications & Experience Master's Degree in Human Resource leadership. Proven expertise in strategic HR management, organizational transformation, and executive partnership in global organisations. Strong experience leading global HR teams and delivering comprehensive HR solutions across different cultures and regulatory environments. Demonstrated ability to influence at Board and Executive levels. Leadership Competencies Strategic mindset with ability to translate vision into executable plans Strong business acumen and data-driven decision-making Exceptional people leadership and stakeholder influence High integrity, personal credibility, and cultural sensitivity Change leadership and transformation capability Excellent communication and executive presence
Feb 03, 2026
Full time
GROUP CHIEF HUMAN RESOURCES OFFICER (CHRO) Function: Human Resources Reporting Line: Group CEOs Level / Seniority: Experienced Employment Type: Permanent/Full-Time Location: Milan / London (must be based in Milan or London) Job Summary and Scope The Group CHRO leads the company's global people and culture strategy and serves as a key advisor to the CEO and Executive Committee. The role builds a high-performance, future-ready organization that supports sustainable growth across all markets. The CHRO strengthens leadership capability, drives organizational transformation, and ensures the company attracts, develops, and retains top talent. The role also oversees global HR operations to deliver a consistent, high-quality employee experience. The Group CHRO promotes a culture of accountability, innovation, and inclusion, enabling the organization to operate with agility and achieve strong, long-term performance. 1. Strategic Leadership & Organizational Planning Define and lead the global HR strategy aligned with Group vision and long-term strategic business goals. Translate corporate strategy into people priorities, organizational capabilities, and workforce plans across all regions. Influence senior leaders to adopt innovative, future-ready HR solutions that strengthen competitive advantage. 2. Organizational Development & Culture Transformation Lead organization-wide design initiatives that optimize structure, capability, and productivity. Drive initiatives to strengthen a culture of safety, discipline, operational excellence, and continuous improvement. Build and sustain a values-driven, high-performance, and inclusive culture. 3. Stakeholder Management Act as strategic partner to Group CEO's, CFO Sales and Manufacturing Heads. Work closely with business leaders on expansion plans, automation initiatives, and new technology workforce requirements. Provide guidance to country/regional HR teams to ensure strategic alignment. 4. People Leadership & Talent Development Build, lead, and develop a high-performing international HR team with strong functional and business partnering capabilities. Coach and mentor senior leaders to enhance leadership capability and deepen organizational bench strength. 5. Global Compensation & Benefits (C&B) Strategy Lead strategic design of total rewards philosophy, including compensation architecture, incentive frameworks, executive compensation, and long-term reward strategies and Provide governance for C&B practices across all countries. Ensure alignment of reward systems with global market competitiveness and internal equity. 6. Global HR Operations & Functional Excellence Oversee the full spectrum of global HR activities including Talent Acquisition, Culture & Engagement, Leadership Development, Succession Planning, Workforce Planning, Rewards & Mobility, DEI, Labor Relations, and People Analytics. Ensure harmonized, standardized, and scalable HR policies, systems, and processes across all countries. 7. Standards, Governance & Compliance Ensure the company's values, ethics, safety, and integrity standards followed globally. Ensure compliance with all employment laws, HR policies, and regulatory requirements across regions. Provide risk analysis and guidance on workforce decisions, organizational changes, and policy impacts. Drive continuous improvement and efficiency across HR processes and service delivery. Qualifications & Experience Master's Degree in Human Resource leadership. Proven expertise in strategic HR management, organizational transformation, and executive partnership in global organisations. Strong experience leading global HR teams and delivering comprehensive HR solutions across different cultures and regulatory environments. Demonstrated ability to influence at Board and Executive levels. Leadership Competencies Strategic mindset with ability to translate vision into executable plans Strong business acumen and data-driven decision-making Exceptional people leadership and stakeholder influence High integrity, personal credibility, and cultural sensitivity Change leadership and transformation capability Excellent communication and executive presence
Overview We are seeking a visionary Chief People Officer (CPO) to shape and lead the next chapter of our global people strategy. Based in the UK, this role offers the chance to influence a truly international organisation and champion a dynamic People & Culture agenda across our global footprint, including teams in the UK, Australia, New Zealand, Poland, India and South Africa. As our CPO, you will lead a high performing People & Culture team and partner closely with senior leaders to build a culture that supports growth, wellbeing, inclusion and high performance worldwide. What We're Looking For We welcome applications from experienced CPOs as well as exceptional senior People leaders ready to step into their first CPO role. What matters most is: Proven leadership of a People & Culture / HR function across at least two of the countries in which we operate. Strong experience partnering with or leading Total Reward (including benefits and equity) and Learning & Development teams. Demonstrated success in developing or leading a people strategy that advances learning, wellbeing, culture and high performance across multiple regions. Confidence operating within a global matrix organisation, with a collaborative and relationship driven leadership style. Why Join Us? You'll be part of a forward thinking, international business that: Embraces fresh ideas and new ways of working Values diversity and builds inclusive environments Empowers leaders to drive meaningful change Offers the scale, complexity and global reach to truly make your mark If you're energised by global impact, organisational growth and the opportunity to elevate people strategy across continents, we'd love to hear from you. Bravura's Commitment and Mission At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers. Job Description Position Purpose As Chief People Officer, you will play a key part in harnessing the power of our diverse, committed, engaged, and highly motivated workforce to meet the business challenges. This is an important role for an energetic, authentic leader and would suit a leader with a commercial approach, excellent communication and influencing skills who can think strategically and be hands-on as required. The role reports to the Chief Executive Officer and partners closely with the business and functional leadership teams across the company. The role is accountable for the design and delivery of an efficient and effective People & Culture strategy which enables the organisation to recruit, retain and develop a diverse, productive, engaged and motivated workforce which aligns to the corporate strategy and each business unit. With nearly 1,000 employees across the UK, Poland, South Africa, India, Australia and New Zealand the role requires some experience of working internationally, some knowledge of at least 2 countries employment legislation and flexibility of working hours to meet the challenge of having a time difference globally of up to 12 hours. Main Activities Below are specific aspects of your role for which you will be responsible: Strategic Leadership Collaborate closely with the executive team and act as a trusted advisor. Develop and communicate the global People & Culture (P&C) strategy designed to align with overall business outcomes and to meet long term growth. DEI leader is the commercial lawyer based in the UK. Operational Leadership Develop operational processes and systems that align with business strategy both in terms of purpose and timing to meet financial year and global holidays. Ensure compliance with external (client contracts, right to work etc) and internal controls whilst managing risks and identifying and implementing mitigation approaches within the function. Project leadership of key initiatives. Functional teams are reward and benefits, talent acquisition, learning & development and systems. Undertake at least annual succession planning identifying areas for development to meet next role. Set thoughtful goals and learning for direct reports to stretch and encourage development. Prepare along with reward remuneration, incentive scheme and share scheme reports for Board/Remuneration Committee and (HRC) meetings. Present to Board and Committee participants at meetings as required. In addition to the above position-specific responsibilities, all employees are required to undertake any other reasonable duties and responsibilities within your capability and skills, when requested to do so. Qualifications and Experience Degree or similar education Member or Fellow CIPD Working at Bravura Our people are the heart of our business. We work hard to provide a rich employee experience and a robust framework for ongoing career development. So, what's next? We make hiring decisions based on your experience, skills and passion so even if you don't match every listed skill or tick all the boxes, we'd still love to hear from you. Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know. All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Feb 03, 2026
Full time
Overview We are seeking a visionary Chief People Officer (CPO) to shape and lead the next chapter of our global people strategy. Based in the UK, this role offers the chance to influence a truly international organisation and champion a dynamic People & Culture agenda across our global footprint, including teams in the UK, Australia, New Zealand, Poland, India and South Africa. As our CPO, you will lead a high performing People & Culture team and partner closely with senior leaders to build a culture that supports growth, wellbeing, inclusion and high performance worldwide. What We're Looking For We welcome applications from experienced CPOs as well as exceptional senior People leaders ready to step into their first CPO role. What matters most is: Proven leadership of a People & Culture / HR function across at least two of the countries in which we operate. Strong experience partnering with or leading Total Reward (including benefits and equity) and Learning & Development teams. Demonstrated success in developing or leading a people strategy that advances learning, wellbeing, culture and high performance across multiple regions. Confidence operating within a global matrix organisation, with a collaborative and relationship driven leadership style. Why Join Us? You'll be part of a forward thinking, international business that: Embraces fresh ideas and new ways of working Values diversity and builds inclusive environments Empowers leaders to drive meaningful change Offers the scale, complexity and global reach to truly make your mark If you're energised by global impact, organisational growth and the opportunity to elevate people strategy across continents, we'd love to hear from you. Bravura's Commitment and Mission At Bravura Solutions, collaboration, diversity and excellence matter. We value your ideas, giving you room to be curious and innovate in an exciting, fast-paced, and flexible environment. We look for many different skills and abilities, as well as how you can add value to Bravura and our culture. As a Global FinTech market leader and ASX listed company, Bravura is a trusted partner to over 350 leading financial services clients, delivering wealth management technology and products. We invest significantly in our technology hubs and innovation labs, which inspire and drive our creative, future-focused mindset. We take pride in developing cutting-edge, digital first technology solutions that support our clients to achieve financial security and prosperity for their customers. Job Description Position Purpose As Chief People Officer, you will play a key part in harnessing the power of our diverse, committed, engaged, and highly motivated workforce to meet the business challenges. This is an important role for an energetic, authentic leader and would suit a leader with a commercial approach, excellent communication and influencing skills who can think strategically and be hands-on as required. The role reports to the Chief Executive Officer and partners closely with the business and functional leadership teams across the company. The role is accountable for the design and delivery of an efficient and effective People & Culture strategy which enables the organisation to recruit, retain and develop a diverse, productive, engaged and motivated workforce which aligns to the corporate strategy and each business unit. With nearly 1,000 employees across the UK, Poland, South Africa, India, Australia and New Zealand the role requires some experience of working internationally, some knowledge of at least 2 countries employment legislation and flexibility of working hours to meet the challenge of having a time difference globally of up to 12 hours. Main Activities Below are specific aspects of your role for which you will be responsible: Strategic Leadership Collaborate closely with the executive team and act as a trusted advisor. Develop and communicate the global People & Culture (P&C) strategy designed to align with overall business outcomes and to meet long term growth. DEI leader is the commercial lawyer based in the UK. Operational Leadership Develop operational processes and systems that align with business strategy both in terms of purpose and timing to meet financial year and global holidays. Ensure compliance with external (client contracts, right to work etc) and internal controls whilst managing risks and identifying and implementing mitigation approaches within the function. Project leadership of key initiatives. Functional teams are reward and benefits, talent acquisition, learning & development and systems. Undertake at least annual succession planning identifying areas for development to meet next role. Set thoughtful goals and learning for direct reports to stretch and encourage development. Prepare along with reward remuneration, incentive scheme and share scheme reports for Board/Remuneration Committee and (HRC) meetings. Present to Board and Committee participants at meetings as required. In addition to the above position-specific responsibilities, all employees are required to undertake any other reasonable duties and responsibilities within your capability and skills, when requested to do so. Qualifications and Experience Degree or similar education Member or Fellow CIPD Working at Bravura Our people are the heart of our business. We work hard to provide a rich employee experience and a robust framework for ongoing career development. So, what's next? We make hiring decisions based on your experience, skills and passion so even if you don't match every listed skill or tick all the boxes, we'd still love to hear from you. Please note that interviews are primarily conducted virtually and if you require any reasonable adjustments or would like to note which pronouns you use, please let us know. All final applicants for this position will be asked to consent to a criminal record and background check. Please note that people with criminal records are not automatically barred from applying for this position. Each application will be considered on its merits.
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Feb 02, 2026
Full time
Head of Operations - Appvia Location:London, UK (Hybrid - typically 2-3 days in-office) Contract:Permanent, Full-time Package:£80,000-90,000 + 10% Bonus + 10% Shares + Benefits (see more below) About Us Appvia helps organisations build, secure and innovate across cloud, data and AI, drawing on our practical expertise gained from developing and maintaining open-source, cloud-native tools and products. As AWS Advanced and Microsoft Solutions Partners, we deliver secure, scalable platforms covering containerisation, FinOps, modernisation and data platforms. As a certified B Corporation, we are committed to balancing purpose with profit, meeting the highest standards of social and environmental performance. We believe that responsible business practices and technical excellence go hand in hand. Interview process - 3 stage Discovery conversation with our Talent Acquisition team Interview with COO Final Interview with CEO About the Role We are seeking an experienced Head of Operations to drive operational excellence across our growing business. This is a pivotal leadership role, reporting to the COO and sitting on the Senior Leadership Team, where you will shape and optimise our internal operations, manage critical certifications and compliance programmes, and ensure we maintain our position on key public sector procurement frameworks. You will be responsible for building scalable operational processes that support our ambitious growth plans while maintaining the agility and innovation that defines our culture. This role requires someone who thrives in a fast-paced environment, can work autonomously, and brings a strategic mindset to operational challenges. Operational Leadership & Strategy Develop and implement operational strategies that support business growth and efficiency Establish and refine internal processes, policies, and procedures to ensure smooth day-to-day operations Own resource planning and capacity management across the organisation Drive continuous improvement initiatives and operational excellence programmes Manage relationships with key service providers Roll out and embed OKR (Objectives and Key Results) methodology across the business, facilitating goal-setting cycles and tracking progress Coach teams on effective OKR practices, ensuring alignment between company, team, and individual objectives Working closely with Talent and People Operations to streamline onboarding and upskilling. Public Sector Framework Management Own and manage our presence on Crown Commercial Service frameworks including G-Cloud, Digital Outcomes and Specialists (DOS), and Technology Services Lead framework application and renewal processes, ensuring timely submissions and competitive positioning Monitor framework performance, maintain compliance requirements, and optimise service listings Identify and evaluate new framework opportunities aligned with our strategic direction Ensure ongoing compliance with public sector contractual obligations and reporting requirements Certifications, Standards & Compliance Maintain and enhance existing certifications including B Corp status, ensuring continued compliance and recertification Lead the acquisition of new ISO certifications (e.g., ISO 20000 as required for business growth Manage and enhance security accreditations (including Cyber Essentials and ISO27001) Develop and maintain the Information Security Management System (ISMS) and Quality Management System (QMS) Coordinate internal and external audits, manage audit findings, and drive remediation activities Stay current with regulatory changes and industry standards that impact our operations Finance & Business Operations Oversee operational budgets and work with finance to ensure effective cost management Support contract management, commercial negotiations, and procurement activities Implement and manage operational tools, systems, and technologies Produce operational reports and KPIs for leadership and board review Contribute to company strategy and decision-making as a member of the Senior Leadership Team People & Culture Partner with leadership on people operations including onboarding, policies, and employee experience Support a positive, inclusive workplace culture aligned with our B Corp values Lead or support office management, facilities, and health and safety requirements Essential Experience & Skills Proven track record in operations leadership, ideally within a technology consultancy, SaaS, or professional services environment Experience implementing and managing OKR frameworks or similar goal-setting methodologies Hands-on experience with ISO certification processes, particularly ISO 27001 (Information Security) and ISO 9001 (Quality Management) Experience scaling operations in a high-growth technology business Excellent project management skills with the ability to juggle multiple priorities Strong commercial acumen and experience with contract negotiation Outstanding written and verbal communication skills Self-starter mentality with the ability to work autonomously and drive initiatives forward Desirable Experience managing UK public sector procurement frameworks (G-Cloud, DOS, or similar Crown Commercial Service agreements) Strong understanding of compliance requirements for UK public sector contracts Experience with B Corp certification and maintaining social/environmental impact standards Familiarity with cloud technologies, Kubernetes, or DevOps environments Experience with Cyber Essentials Plus or other security accreditations Knowledge of ISO 14001 (Environmental Management) or ISO 22301 (Business Continuity) Why join Appvia? We are a self-funded, London based startup; providing businesses with a fast and secure way to deploy containerised applications into the cloud. We are on a mission to enable organisations to make cloud-based software delivery simple and efficient, whilst having the insights into costs, security and cadence. As a company that holds customers at the heart of everything we do, we are looking for candidates that want to make a real change to how Dev and Ops is working in the industry. With us our customers, like the UK's Home Office & Bank of England, are harnessing cloud-native technologies, limiting the challenges of infrastructure management and rapidly delivering digital products. What's on offer? ️Work-life balance Flexible working with core hours of 10-4pm because we know life happens outside of work Hybrid working - only one compulsory office day per month 25 days' holiday a year, plus bank holidays An additional day off for your birthday Enhanced maternity and paternity to full pay Workplace Nursery Benefit to help working parents For your well-being Full Private Healthcare cover for you with partners and children covered 50% Death in Service Cycle to Work scheme Electric Car Scheme Pension plus a salary sacrifice option for even greater savings Employee Assistance Programme Free hygiene products available in the London office Mental health support Free therapy through AXA Access to the Headspace App Trained Mental Health First Aiders Other fun perks Learning budget of £1,000 a year Your own MacBook Pro while you work at Appvia Dog friendly office Wear what makes you comfortable Free snacks in the office Pool table & ping pong table Regular team socials, board game nights, industry meetups and more! But don't just take our word for it, you can check out what our Appvians say about us on Glassdoor and by following us on LinkedIn, Twitter and TikTok. We are proud to be an equal opportunities employer and actively encourage, respect, and recognise diversity of thought and background throughout the business. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity, and disability status. Note:While all roles are active and approved at the time of posting, the dynamic nature of our start-up means some applications may be processed to pipeline talent for future opportunities rather than current openings. We will strive to keep you informed of any changes to the status of your application.
Company Description About Sibylline Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs by providing high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high-profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees build their own personal profiles as well-regarded analysts within the broader industry. Key attributes of Sibylline employees are: Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement Excellent written and spoken English Clarity of thought and analytical flair Strong, demonstrable interest in security and intelligence The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams Excellent attention to detail Job Description Position Summary We are looking for an Embedded Lead EMEA Intelligence Analyst to join our team, embedded in our client's Risk & Intelligence function. Based in London, you will be responsible for researching, analysing, and building products to assess risks and opportunities around the client's people, operations, strategy, and brand reputation. You will be an intelligence practitioner who has a passion for analysis, problem-solving, advising and informing decision-makers. In this role, you will be instrumental in developing finished intelligence products for the EMEA region, used to inform the client's business decision makers and provide incident management support to the client's internal business operations. In addition, you will engage directly with stakeholders within the client's organisation to interpret their requirements, provide immediate support and consulting, and leverage in-depth support from the core Sibylline team. This is a hybrid role requiring to work at the client's London office 3 days a week. There may be an occasional need to work out-of-hours during emergencies and time-sensitive matters. Responsibilities Attend Studio Security and Security Operations team meetings to collect requirements and understand priorities Ensure proper reporting back to requesting individuals, surrounding locations, and titles Manage data collection (start/stop) and provide context to the client Enterprise Security operations to keep stakeholders informed Build Event Intelligence Reports, researching and reporting risks before an event to assist event teams in adjusting levels of security Coordinate and collaborate with event leads to understand any concerns so you can help fill any gaps Build Executive Travel Briefs ahead of planned trips, coordinating with Security Operations so they're aware of any visits Contribute to Weekly Ops Brief for the EMEA region and GSOC Sit Reps Fill in details about events (focusing on the ones our stakeholders are supporting on-site) to help the GSOC stay focused on what is happening in the near term Gather social media analysis and proactively monitor, research and alert around changing trends or potential impact on the client Provide Intelligence support for functional areas of expertise to include Travel Risk Management, Security Operations, and Executive Protection Provide risk intelligence support for crisis management, enterprise risk management, and geopolitical risk management Analyse and assess threats to the client's people, operations, strategy, and brand reputation Research strategic issues affecting the client Deliver reports, briefings, and presentations on a routine basis that help reduce uncertainty and answer priority intelligence requirements Advise the Intelligence Manager on intelligence collection, processing, analysis, and dissemination strategies Provide expert advice on intelligence-related programs, regulations, industry standards, risk assessments, and related issues or questions that may arise Drive a respectful team culture centred on open communication, sharing, listening, and recognition of team members at all levels. Requirements BA degree in International Relations or similar 2+ years of relevant work experience in corporate intelligence or in related fields. Strong analytical, oral, and written presentation skills, including the ability to deliver communications centred on the target audience Ability to produce quality finished intelligence products for short deadlines, as well as continuing to maintain analysis for and report on long-term strategic assessments. Strong analytical and writing skills, with native-level spoken and written English, with an aptitude for writing and editing with speed and accuracy in a fast-paced and collaborative environment. Knowledge of specific regional dynamics, including geopolitical, security, and social situations, is essential. Ability to collaborate with other service functions (IT, HR, Finance, Legal, Health & Safety, etc.) and work in a multicultural environment. Willingness to innovate and introduce new ideas, and an understanding of differences in standards and culture across various geographies. Ability to remain flexible, with demonstrated ability to conduct intelligence gathering and investigations with little to no direct supervision. Ability to manage multiple tasks and meet deadlines. Have high levels of integrity and initiative. Excellent research skills, and ability to rapidly digest, evaluate and "sift" large quantities of information. Nice to Have A proven track record of conducting research and providing analysis in a commercial context would be an advantage. Fluency in one or more regional languages Advanced proficiency in web-based social media platforms, search tools, productivity applications, and communication technology Investigative and analytical skills specific to a corporate high-tech environment. Experience in all facets of the intelligence cycle, including data collection, information processing, analysis, and production. Overseas work experience, travel, and professional network development. Additional Information Interview Process Initial call with our Talent Acquisition team member 30-minute video call with the hiring manager Home task Panel interview with some of the team members and hiring managers at Sibylline Research indicates that certain groups are less likely to apply for a position unless they meet every single requirement. If you feel you meet some of the requirements and can offer a unique perspective to this role, we strongly encourage you to apply-you might be the perfect fit we're looking for! Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture, and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity.
Feb 02, 2026
Full time
Company Description About Sibylline Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs by providing high-quality risk analysis, due diligence and consultancy services. The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high-profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees build their own personal profiles as well-regarded analysts within the broader industry. Key attributes of Sibylline employees are: Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement Excellent written and spoken English Clarity of thought and analytical flair Strong, demonstrable interest in security and intelligence The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams Excellent attention to detail Job Description Position Summary We are looking for an Embedded Lead EMEA Intelligence Analyst to join our team, embedded in our client's Risk & Intelligence function. Based in London, you will be responsible for researching, analysing, and building products to assess risks and opportunities around the client's people, operations, strategy, and brand reputation. You will be an intelligence practitioner who has a passion for analysis, problem-solving, advising and informing decision-makers. In this role, you will be instrumental in developing finished intelligence products for the EMEA region, used to inform the client's business decision makers and provide incident management support to the client's internal business operations. In addition, you will engage directly with stakeholders within the client's organisation to interpret their requirements, provide immediate support and consulting, and leverage in-depth support from the core Sibylline team. This is a hybrid role requiring to work at the client's London office 3 days a week. There may be an occasional need to work out-of-hours during emergencies and time-sensitive matters. Responsibilities Attend Studio Security and Security Operations team meetings to collect requirements and understand priorities Ensure proper reporting back to requesting individuals, surrounding locations, and titles Manage data collection (start/stop) and provide context to the client Enterprise Security operations to keep stakeholders informed Build Event Intelligence Reports, researching and reporting risks before an event to assist event teams in adjusting levels of security Coordinate and collaborate with event leads to understand any concerns so you can help fill any gaps Build Executive Travel Briefs ahead of planned trips, coordinating with Security Operations so they're aware of any visits Contribute to Weekly Ops Brief for the EMEA region and GSOC Sit Reps Fill in details about events (focusing on the ones our stakeholders are supporting on-site) to help the GSOC stay focused on what is happening in the near term Gather social media analysis and proactively monitor, research and alert around changing trends or potential impact on the client Provide Intelligence support for functional areas of expertise to include Travel Risk Management, Security Operations, and Executive Protection Provide risk intelligence support for crisis management, enterprise risk management, and geopolitical risk management Analyse and assess threats to the client's people, operations, strategy, and brand reputation Research strategic issues affecting the client Deliver reports, briefings, and presentations on a routine basis that help reduce uncertainty and answer priority intelligence requirements Advise the Intelligence Manager on intelligence collection, processing, analysis, and dissemination strategies Provide expert advice on intelligence-related programs, regulations, industry standards, risk assessments, and related issues or questions that may arise Drive a respectful team culture centred on open communication, sharing, listening, and recognition of team members at all levels. Requirements BA degree in International Relations or similar 2+ years of relevant work experience in corporate intelligence or in related fields. Strong analytical, oral, and written presentation skills, including the ability to deliver communications centred on the target audience Ability to produce quality finished intelligence products for short deadlines, as well as continuing to maintain analysis for and report on long-term strategic assessments. Strong analytical and writing skills, with native-level spoken and written English, with an aptitude for writing and editing with speed and accuracy in a fast-paced and collaborative environment. Knowledge of specific regional dynamics, including geopolitical, security, and social situations, is essential. Ability to collaborate with other service functions (IT, HR, Finance, Legal, Health & Safety, etc.) and work in a multicultural environment. Willingness to innovate and introduce new ideas, and an understanding of differences in standards and culture across various geographies. Ability to remain flexible, with demonstrated ability to conduct intelligence gathering and investigations with little to no direct supervision. Ability to manage multiple tasks and meet deadlines. Have high levels of integrity and initiative. Excellent research skills, and ability to rapidly digest, evaluate and "sift" large quantities of information. Nice to Have A proven track record of conducting research and providing analysis in a commercial context would be an advantage. Fluency in one or more regional languages Advanced proficiency in web-based social media platforms, search tools, productivity applications, and communication technology Investigative and analytical skills specific to a corporate high-tech environment. Experience in all facets of the intelligence cycle, including data collection, information processing, analysis, and production. Overseas work experience, travel, and professional network development. Additional Information Interview Process Initial call with our Talent Acquisition team member 30-minute video call with the hiring manager Home task Panel interview with some of the team members and hiring managers at Sibylline Research indicates that certain groups are less likely to apply for a position unless they meet every single requirement. If you feel you meet some of the requirements and can offer a unique perspective to this role, we strongly encourage you to apply-you might be the perfect fit we're looking for! Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture, and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity.
Workday Extend Solution Architect page is loaded Workday Extend Solution Architectlocations: Belfast: Birmingham: Gdansk: Derry-Londonderry: Homeworker - Polandposted on: Posted Todayjob requisition id: JR\_17042# Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: At Kainos, we have a proven track record of designing and engineering innovative and creative SaaS products designed to help Workday customers reduce risk and maximize their Workday investment. Our existing solutions include Workday testing, compliance, data masking, employee document management and pay transparency analyzer.This role is within our new product innovation team. As a Workday Extend Architect (Manager) at Kainos, you will be fully accountable for the quality of how we design and develop products using the latest Workday technology (Extend, Flowise, Agent System of Record).You'll use your technical expertise to engage directly on new high profile products, and handle significant challenges and design decisions and will be an important liaison with our Product Managers to design the art of the possible. As an expert in the Workday Extend, you'll share knowledge and direct thought leadership both internally and externally. You will be responsible for: Providing technical expertise on Extend solutions - you will be expected to be a technical expert by maintaining proficiency and certification in the Extend and Integrations solution suite. Managing new product development - you will manage all phases of new product development from POCs to production. Working with product managers to understand and refine their product roadmaps. Leveraging your expertise to recommend the best solution based on our customers needs aligned to product budgets, with the flexibility to adapt the scope as additional needs are identified. Putting people first & developing others - you'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. MINIMUM (ESSENTIAL) REQUIREMENTS : 4+ years designing and building applications using Workday Extend. Extensive experience with designing and building software applications, preferably in Extend. Expert knowledge in web service technologies (REST and SOAP). Proven ability to lead teams in delivering complex technology solutions. Exceptional understanding of and experience in Workday and SaaS delivery methodologies and models. Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution and relationship management. DESIRABLE: Workday Extend and Integrations certified. Excellent leadership skills, including ability to delegate, motivate, lead, attract and develop staff. PEOPLE MANAGEMENT: Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include: Agreeing, setting and reviewing your and your team's goals aligned to Kainos, Product business and the incubator. Providing support so that your and your team's goals can be achieved. Reviewing and refining goals for relevance and to keep performance on track. Reviewing performance against goals and provide feedback. Conducting 1:1 monthly and/or project completion feedback meetings. Requesting and providing regular feedback in Workday. Completing End of Year reviews and agreeing the outcomes for the year. Identifying training to support your and your team's development. Pursuing and supporting you and your team members' career paths and progression. Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation. Actively being involved in recruitment/interviews. Reviewing attrition and retention metrics.# Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
Feb 02, 2026
Full time
Workday Extend Solution Architect page is loaded Workday Extend Solution Architectlocations: Belfast: Birmingham: Gdansk: Derry-Londonderry: Homeworker - Polandposted on: Posted Todayjob requisition id: JR\_17042# Join Kainos and Shape the FutureAt Kainos, we're problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we're transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture , where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you'll be part of a diverse, ambitious team that celebrates creativity and collaboration. Join us and be part of something bigger. MAIN PURPOSE OF THE ROLE & RESPONSIBILITIES IN THE BUSINESS: At Kainos, we have a proven track record of designing and engineering innovative and creative SaaS products designed to help Workday customers reduce risk and maximize their Workday investment. Our existing solutions include Workday testing, compliance, data masking, employee document management and pay transparency analyzer.This role is within our new product innovation team. As a Workday Extend Architect (Manager) at Kainos, you will be fully accountable for the quality of how we design and develop products using the latest Workday technology (Extend, Flowise, Agent System of Record).You'll use your technical expertise to engage directly on new high profile products, and handle significant challenges and design decisions and will be an important liaison with our Product Managers to design the art of the possible. As an expert in the Workday Extend, you'll share knowledge and direct thought leadership both internally and externally. You will be responsible for: Providing technical expertise on Extend solutions - you will be expected to be a technical expert by maintaining proficiency and certification in the Extend and Integrations solution suite. Managing new product development - you will manage all phases of new product development from POCs to production. Working with product managers to understand and refine their product roadmaps. Leveraging your expertise to recommend the best solution based on our customers needs aligned to product budgets, with the flexibility to adapt the scope as additional needs are identified. Putting people first & developing others - you'll manage, coach and develop a small number of staff, with a focus on managing employee performance and assisting in their career development. MINIMUM (ESSENTIAL) REQUIREMENTS : 4+ years designing and building applications using Workday Extend. Extensive experience with designing and building software applications, preferably in Extend. Expert knowledge in web service technologies (REST and SOAP). Proven ability to lead teams in delivering complex technology solutions. Exceptional understanding of and experience in Workday and SaaS delivery methodologies and models. Excellent skills in managing conflicting demands and performing effectively in complex and difficult situations, including negotiation, conflict resolution and relationship management. DESIRABLE: Workday Extend and Integrations certified. Excellent leadership skills, including ability to delegate, motivate, lead, attract and develop staff. PEOPLE MANAGEMENT: Your role may or may not involve managing people. Where you do have direct reports your responsibilities may include: Agreeing, setting and reviewing your and your team's goals aligned to Kainos, Product business and the incubator. Providing support so that your and your team's goals can be achieved. Reviewing and refining goals for relevance and to keep performance on track. Reviewing performance against goals and provide feedback. Conducting 1:1 monthly and/or project completion feedback meetings. Requesting and providing regular feedback in Workday. Completing End of Year reviews and agreeing the outcomes for the year. Identifying training to support your and your team's development. Pursuing and supporting you and your team members' career paths and progression. Reviewing weekly workload forecasting (staff allocations and timesheet checks) and utilisation. Actively being involved in recruitment/interviews. Reviewing attrition and retention metrics.# Embracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field. Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out. We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.At Kainos we use technology to solve real problems for our customers, overcome big challenges for businesses, and make people's lives easier. We build strong relationships with our customers and go beyond to change the way they work today and the impact they have tomorrow.Our two specialist practices, Digital Services and Workday, work globally for clients across healthcare, commercial and the public sector to make the world a little bit better, day by day.Our people love the exciting work, the cutting-edge technologies and the benefits we offer. That's why we've been ranked in the Sunday Times Top 100 Best Companies on numerous occasions.For more information, see .
Freelance/Contract Regulatory Affairs Project manager - Clinical trial applications (CTA's) page is loaded Freelance/Contract Regulatory Affairs Project manager - Clinical trial applications (CTA's)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR 8656For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.ProPharma is continuing to be an integral partner of a global life-sciences brand as they require project support within their Regulatory Affairs group within the EU. This role in particular is to act as a Regulatory Affairs Project for their Clinical trial applications (CTA's) within the EU space with demonstrated experience in the area being a must. The project will commence in January 2026; it is a full-time position (1.0 FTE) and can be performed fully remotely throughout anyway within the UK or EU. It will run for at least 6 months initially but with a high chance of extending and we would prefer support from an independent consultant. Responsibilities included: Provide guidance and support as a project leader on a cross functional basis within the Regulatory Affairs CTA group Work effectively with various stakeholders to ensure each projects success Lead the preparation, review and submit regulatory clinical trial applications within the EU Ensure all submission activities meet key regulations within the region Ensure compliance is achieved to the EU CTR regulations throughout each project Implement and submit key documentation on to our clients systems Provide key project leadership across a range of groups Ensure all timelines and milestones are achieved throughout the project Overall support our client with strategic and operational goals within the Regulatory Affairs CTA space Skills required Must be educated within a life science discipline to at least a BSc or higher Proven experience working within Regulatory Affairs linked to Clinical trial applications is a must Can demonstrate key project management skills within a similar setting Thorough experience working to all key regulations within the EU Strategic and operational skills within the area are a must Fluency in English is a must Can perform the project to the requirements set out within the job description celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting. ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses (). If you receive recruiting communications from anyone with a or any other email account, it's likely a fraud.
Feb 02, 2026
Full time
Freelance/Contract Regulatory Affairs Project manager - Clinical trial applications (CTA's) page is loaded Freelance/Contract Regulatory Affairs Project manager - Clinical trial applications (CTA's)time type: Full timeposted on: Posted Yesterdayjob requisition id: JR 8656For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners' most high-profile drug and device programs.ProPharma is continuing to be an integral partner of a global life-sciences brand as they require project support within their Regulatory Affairs group within the EU. This role in particular is to act as a Regulatory Affairs Project for their Clinical trial applications (CTA's) within the EU space with demonstrated experience in the area being a must. The project will commence in January 2026; it is a full-time position (1.0 FTE) and can be performed fully remotely throughout anyway within the UK or EU. It will run for at least 6 months initially but with a high chance of extending and we would prefer support from an independent consultant. Responsibilities included: Provide guidance and support as a project leader on a cross functional basis within the Regulatory Affairs CTA group Work effectively with various stakeholders to ensure each projects success Lead the preparation, review and submit regulatory clinical trial applications within the EU Ensure all submission activities meet key regulations within the region Ensure compliance is achieved to the EU CTR regulations throughout each project Implement and submit key documentation on to our clients systems Provide key project leadership across a range of groups Ensure all timelines and milestones are achieved throughout the project Overall support our client with strategic and operational goals within the Regulatory Affairs CTA space Skills required Must be educated within a life science discipline to at least a BSc or higher Proven experience working within Regulatory Affairs linked to Clinical trial applications is a must Can demonstrate key project management skills within a similar setting Thorough experience working to all key regulations within the EU Strategic and operational skills within the area are a must Fluency in English is a must Can perform the project to the requirements set out within the job description celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office. ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting. ProPharma will never ask you for any bank account information, financial information, or another form of payment to be considered for a role. Additionally, the ProPharma talent acquisition team will only use their work email addresses (). If you receive recruiting communications from anyone with a or any other email account, it's likely a fraud.
Your work will change lives. Including your own. The Impact You'll Make At Recursion, we are reimagining drug discovery. As a Senior or Staff Product Manager, you will take ownership of our molecular design platform. You will be at the center of our Design Make Test Learn (DMTL) loop, creating the tools that empower our scientists to design novel, high quality drug candidates with unparalleled speed and precision. Your work will directly accelerate our portfolio, drive our partnerships, and contribute to our mission of decoding biology to radically improve lives. In this role, you will: Own the Vision: Develop and champion a compelling product vision and strategic roadmap for our molecular design platform, aligning scientific needs with Recursion's mission to industrialize drug discovery. Be the Customer's Voice: Act as the vital bridge between our scientists (your customers) and our technical teams. You will be deeply embedded with medicinal and computational chemists to understand their challenges and translate complex scientific requirements into clear, actionable product plans. Drive Execution: Lead a cross functional team of world class cheminformaticians, AI/ML scientists, and engineers to deliver high impact tools, from synthesis aware generative models to advanced physics based simulations. Industrialize Discovery: Be a key driver in our push for industrialization. You will help standardize workflows, eliminate bottlenecks, and build the foundational infrastructure needed for a truly scalable discovery engine. Measure What Matters: Define and analyze metrics for product success, tool adoption, and scientific impact to ensure your team is focused on the most critical priorities for accelerating our drug discovery programs. Communicate and Influence: Articulate strategy and progress to stakeholders at all levels, from individual scientists to the executive leadership team, ensuring alignment and excitement around our shared vision. The Team You'll Join You will be a core member of the Design Workflow team, an interdisciplinary team responsible for the end to end development and operation of our molecular design platform. We are the orchestration engine for the Hit to Lead (H2L) and Lead Optimization (LO) phases of drug discovery. Our team embodies a "Build & Operate" philosophy, intentionally integrating the development of the Recursion OS with its direct application in advancing our portfolio. The Experience You'll Need 3+ years (Senior) or 5+ years (Staff) of product management experience, with a proven track record of launching and iterating on complex, technical products. Deep experience with products that have a significant AI/ML or data science component. You are comfortable with the nuances of building, deploying, and improving machine learning systems. A demonstrated ability to apply customer centric product principles, whether in an external facing role or by successfully treating internal users as customers. You are passionate about user research and feedback driven development. Exceptional systems thinking skills; you can deconstruct complex scientific and technical workflows, identify key leverage points, and design elegant, scalable solutions. Outstanding communication and influencing skills, with the ability to build strong relationships and align cross functional teams across scientific and technical domains. Bonus: A degree or equivalent work experience in chemistry, computational biology, bioinformatics, or a related scientific field. Working Location & Compensation: This is an office based, hybrid position at either our London or Milton Park office located in London or Oxford, England. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 to £116,100 (GBP). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
Feb 02, 2026
Full time
Your work will change lives. Including your own. The Impact You'll Make At Recursion, we are reimagining drug discovery. As a Senior or Staff Product Manager, you will take ownership of our molecular design platform. You will be at the center of our Design Make Test Learn (DMTL) loop, creating the tools that empower our scientists to design novel, high quality drug candidates with unparalleled speed and precision. Your work will directly accelerate our portfolio, drive our partnerships, and contribute to our mission of decoding biology to radically improve lives. In this role, you will: Own the Vision: Develop and champion a compelling product vision and strategic roadmap for our molecular design platform, aligning scientific needs with Recursion's mission to industrialize drug discovery. Be the Customer's Voice: Act as the vital bridge between our scientists (your customers) and our technical teams. You will be deeply embedded with medicinal and computational chemists to understand their challenges and translate complex scientific requirements into clear, actionable product plans. Drive Execution: Lead a cross functional team of world class cheminformaticians, AI/ML scientists, and engineers to deliver high impact tools, from synthesis aware generative models to advanced physics based simulations. Industrialize Discovery: Be a key driver in our push for industrialization. You will help standardize workflows, eliminate bottlenecks, and build the foundational infrastructure needed for a truly scalable discovery engine. Measure What Matters: Define and analyze metrics for product success, tool adoption, and scientific impact to ensure your team is focused on the most critical priorities for accelerating our drug discovery programs. Communicate and Influence: Articulate strategy and progress to stakeholders at all levels, from individual scientists to the executive leadership team, ensuring alignment and excitement around our shared vision. The Team You'll Join You will be a core member of the Design Workflow team, an interdisciplinary team responsible for the end to end development and operation of our molecular design platform. We are the orchestration engine for the Hit to Lead (H2L) and Lead Optimization (LO) phases of drug discovery. Our team embodies a "Build & Operate" philosophy, intentionally integrating the development of the Recursion OS with its direct application in advancing our portfolio. The Experience You'll Need 3+ years (Senior) or 5+ years (Staff) of product management experience, with a proven track record of launching and iterating on complex, technical products. Deep experience with products that have a significant AI/ML or data science component. You are comfortable with the nuances of building, deploying, and improving machine learning systems. A demonstrated ability to apply customer centric product principles, whether in an external facing role or by successfully treating internal users as customers. You are passionate about user research and feedback driven development. Exceptional systems thinking skills; you can deconstruct complex scientific and technical workflows, identify key leverage points, and design elegant, scalable solutions. Outstanding communication and influencing skills, with the ability to build strong relationships and align cross functional teams across scientific and technical domains. Bonus: A degree or equivalent work experience in chemistry, computational biology, bioinformatics, or a related scientific field. Working Location & Compensation: This is an office based, hybrid position at either our London or Milton Park office located in London or Oxford, England. Employees are expected to work in the office at least 50% of the time. At Recursion, we believe that every employee should be compensated fairly. Based on the skill and level of experience required for this role, the estimated current annual base range for this role is £72,800 to £116,100 (GBP). You will also be eligible for an annual bonus and equity compensation, as well as a comprehensive benefits package. The Values We Hope You Share: We act boldly with integrity. We are unconstrained in our thinking, take calculated risks, and push boundaries, but never at the expense of ethics, science, or trust. We care deeply and engage directly. Caring means holding a deep sense of responsibility and respect - showing up, speaking honestly, and taking action. We learn actively and adapt rapidly. Progress comes from doing. We experiment, test, and refine, embracing iteration over perfection. We move with urgency because patients are waiting. Speed isn't about rushing but about moving the needle every day. We take ownership and accountability. Through ownership and accountability, we enable trust and autonomy-leaders take accountability for decisive action, and teams own outcomes together. We are One Recursion. True cross functional collaboration is about trust, clarity, humility, and impact. Through sharing, we can be greater than the sum of our individual capabilities. Our values underpin the employee experience at Recursion. They are the character and personality of the company demonstrated through how we communicate, support one another, spend our time, make decisions, and celebrate collectively. More About Recursion Recursion (NASDAQ: RXRX) is a clinical stage TechBio company leading the space by decoding biology to radically improve lives. Enabling its mission is the Recursion OS, a platform built across diverse technologies that continuously generate one of the world's largest proprietary biological and chemical datasets. Recursion leverages sophisticated machine learning algorithms to distill from its dataset a collection of trillions of searchable relationships across biology and chemistry unconstrained by human bias. By commanding massive experimental scale - up to millions of wet lab experiments weekly - and massive computational scale - owning and operating one of the most powerful supercomputers in the world, Recursion is uniting technology, biology and chemistry to advance the future of medicine. Recursion is headquartered in Salt Lake City, where it is a founding member of BioHive, the Utah life sciences industry collective. Recursion also has offices in Toronto, Montréal, New York, London, Oxford area, and the San Francisco Bay area. Learn more at , or connect on X (formerly Twitter) and LinkedIn. Recursion is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected under applicable federal, state, local, or provincial human rights legislation. Accommodations are available on request for candidates taking part in all aspects of the selection process. Recruitment & Staffing Agencies: Recursion Pharmaceuticals and its affiliate companies do not accept resumes from any source other than candidates. The submission of resumes by recruitment or staffing agencies to Recursion or its employees is strictly prohibited unless contacted directly by Recursion's internal Talent Acquisition team. Any resume submitted by an agency in the absence of a signed agreement will automatically become the property of Recursion, and Recursion will not owe any referral or other fees. Our team will communicate directly with candidates who are not represented by an agent or intermediary unless otherwise agreed to prior to interviewing for the job.
Job Description How You'll Make an Impact We are looking for a Programmatic Trader to join our Media Delivery Team. As a Programmatic Trader at Epsilon, you will be responsible for the implementation, optimization and performance of our clients' campaigns. The team handles multi-million-pound budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. This is a hybrid role based in London (3 days per week). What You'll Achieve Oversee the targeting and media strategy of assigned advertiser accounts, inclusive of high-profile clients. Deliver, analyse and optimise display, video, audio and CTV campaigns. Combine data analysis, technical knowledge, client feedback and market understanding to manage complex campaigns and meet our client's objectives Be the interface between the technical and commercial worlds. Build a close relationship with our Client Development and Account Management teams; provide insight into campaign delivery and performance, help shape and implement long term strategies for program growth. Be comfortable communicating both internally and externally when required. Become a guide in our platforms and processes. Collaborate with Product Managers and the Engineering team to continually improve our platforms. Keeping them as efficient and easy to use as possible. Take an active curiosity about our industry and keep abreast of developments in online marketing. Participate in knowledge sharing across the team. Be a go-to member of the team, helping new starters with any questions they may have. Becoming a mentor for new starters and aiding the development of the wider team. The chance to join a tight knit, high performing team. Ownership of your development. Actively seek out opportunities to learn and support those around you in doing so too. Who You Are What you'll bring with you: 1-2 Years of DSP experience, preferably from an ad network or agency. Experience of successfully running multiple campaigns while simultaneously meeting a variety of critical metrics. Understand forecasting process and what's required to estimate campaign performance. Commitment: You see things through until the end and work to overcome challenges and setbacks. A demonstrable interest in digital marketing. Rounded understanding of the programmatic eco-system and current industry trends with a genuine passion to become a guide. Keen attention to detail. Ambition and a desire to learn. Numerate. You must be comfortable in an environment where analysing multiple metrics forms the basis for delivering campaigns and achieving success. Multitasking. An ability to juggle and prioritise multiple responsibilities and handle your time effectively. Curiosity and an interest in problem solving. A pro-active, self-starter that thrives working in a fast-paced environment. Why you might stand out from other talent: Proficient in excel, experience with SQL Able to demonstrate analytical and methodical thinking Data led and able to understand information and pick out trends. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections , commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
Feb 02, 2026
Full time
Job Description How You'll Make an Impact We are looking for a Programmatic Trader to join our Media Delivery Team. As a Programmatic Trader at Epsilon, you will be responsible for the implementation, optimization and performance of our clients' campaigns. The team handles multi-million-pound budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. This is a hybrid role based in London (3 days per week). What You'll Achieve Oversee the targeting and media strategy of assigned advertiser accounts, inclusive of high-profile clients. Deliver, analyse and optimise display, video, audio and CTV campaigns. Combine data analysis, technical knowledge, client feedback and market understanding to manage complex campaigns and meet our client's objectives Be the interface between the technical and commercial worlds. Build a close relationship with our Client Development and Account Management teams; provide insight into campaign delivery and performance, help shape and implement long term strategies for program growth. Be comfortable communicating both internally and externally when required. Become a guide in our platforms and processes. Collaborate with Product Managers and the Engineering team to continually improve our platforms. Keeping them as efficient and easy to use as possible. Take an active curiosity about our industry and keep abreast of developments in online marketing. Participate in knowledge sharing across the team. Be a go-to member of the team, helping new starters with any questions they may have. Becoming a mentor for new starters and aiding the development of the wider team. The chance to join a tight knit, high performing team. Ownership of your development. Actively seek out opportunities to learn and support those around you in doing so too. Who You Are What you'll bring with you: 1-2 Years of DSP experience, preferably from an ad network or agency. Experience of successfully running multiple campaigns while simultaneously meeting a variety of critical metrics. Understand forecasting process and what's required to estimate campaign performance. Commitment: You see things through until the end and work to overcome challenges and setbacks. A demonstrable interest in digital marketing. Rounded understanding of the programmatic eco-system and current industry trends with a genuine passion to become a guide. Keen attention to detail. Ambition and a desire to learn. Numerate. You must be comfortable in an environment where analysing multiple metrics forms the basis for delivering campaigns and achieving success. Multitasking. An ability to juggle and prioritise multiple responsibilities and handle your time effectively. Curiosity and an interest in problem solving. A pro-active, self-starter that thrives working in a fast-paced environment. Why you might stand out from other talent: Proficient in excel, experience with SQL Able to demonstrate analytical and methodical thinking Data led and able to understand information and pick out trends. Click here to view how Epsilon transforms marketing with 1 View, 1 Vision, 1 Voice. Additional Information When You Join Us, We'll Create Something EPIC TogetherEpsilon is a global data, technology and services company that powers the marketing and advertising ecosystem. For decades, we've provided marketers from the world's leading brands the data, technology and services they need to engage consumers with 1 View, 1 Vision and 1 Voice. 1 View of their universe of potential buyers. 1 Vision for engaging each individual. And 1 Voice to harmonize engagement across paid, owned and earned channels. Epsilon's comprehensive portfolio of capabilities across our suite of digital media, messaging and loyalty solutions bridge the divide between marketing and advertising technology. We process 400+ billion consumer actions each day using advanced AI and hold many patents of proprietary technology, including real-time modeling languages and consumer privacy advancements. Thanks to the work of every employee, Epsilon has been consistently recognized as industry-leading by Forrester, Adweek and the MRC. Epsilon is a global company with more than 9,000 employees around the world. Our pillars aren't just words. They're how we show up every day. People centricity: We focus on employee well-being in an environment where colleagues truly care about each other. Collaboration: We work together, support one another, and collectively achieve goals. Growth: There are endless opportunities for growth through learning, development and career advancement. Innovation: We drive progress through cutting-edge solutions and forward-thinking approaches. Flexibility: We've created a balance between work and personal life, and we encourage adaptability to solve problems creatively. Our values guide us to create value for our clients, our people and consumers. Act with integrity Work together to win together Innovate with purpose Respect all voices Empower with accountability These pillars and values are our foundation-shaping our culture, guiding our decisions, and uniting us in common purpose. Because You Matter As an Epsilon employee, you deserve perks and benefits that put you, your family and your finances first. Our benefits encompass a wide range of offerings, including but not limited to the following: Time to Recharge time off (FTO), 15 paid holidays Time to Recover: Paid sick time Family Well-Being: Parental/new child leave, childcare & elder care assistance, adoption assistance Extra Perks: Comprehensive health coverage, 401(k), tuition assistance, commuter benefits, professional development, employee recognition, charitable donation matching, health coaching and counseling Epsilon benefits are subject to eligibility requirements and other terms.Epsilon is an Equal Opportunity Employer. Epsilon's policy is not to discriminate against any applicant or employee based on actual or perceived race, age, sex or gender (including pregnancy), marital status, national origin, ancestry, citizenship status, mental or physical disability, religion, creed, color, sexual orientation, gender identity or expression (including transgender status), veteran status, genetic information, or any other characteristic protected by applicable federal, state or local law. Epsilon also prohibits harassment of applicants and employees based on any of these protected categories. Epsilon will provide accommodations to applicants needing accommodations to complete the application process. Please reach out to to request an accommodation. For San Francisco Bay and Los Angeles Areas: Epsilon will consider for employment qualified applicants with criminal histories in a manner consistent with the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and San Francisco Police Code Sections , commonly referred to as the San Francisco Fair Chance Ordinance. Applicants with criminal histories are welcome to apply.
Company Description Company DescriptionPublicis MediaPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP &BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description Company DescriptionPublicis MediaPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Overview Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP &BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description Company DescriptionPublicis Media harnesses the power of modern media through leading agency brands Dysrupt, Infinite Roar, Publicis Collective, Publicis Health Media, Spark Foundry, Starcom and Zenith, as well as global accelerator PMX; immersive experience group PMCI and access to integrated platform-based technologies and offerings from CJ, Epsilon and Influential. A key business solution of Publicis Groupe, Publicis Media's digital-first, data-driven global solutions deliver client value and drive growth in a platform-powered world. It is present in over 100 countries with over 23,000 employees worldwide. Job Description Join a global Performance organisation that helps some of the world's largest advertisers deliver measurable business outcomes across more than 57 markets. Our Performance Centre of Excellence partners closely with Google, Meta, Amazon and The Trade Desk, developing performance solutions across social, search, programmatic, commerce and affiliates. Within this, the Acceleration team is dedicated to enabling growth, connecting our people, scaling our products, and embedding processes that elevate how we operate worldwide. As Product Operations Lead, you will shape how our products are prioritised, adopted and scaled across markets. You'll influence strategic decision making, guide key stakeholders, and ensure that our most important clients experience a best in class onboarding journey. This is a role for someone who thrives on creating clarity, driving outcomes, and enabling teams to work smarter. Responsibilities Align product roadmap priorities with business goals, user insights and market trends, facilitating discussions that ensure clear stakeholder alignment. Build and maintain systems that track onboarding deliverables, timelines and dependencies, identifying risks early and keeping projects moving smoothly. Lead engagement with key strategic accounts, overseeing introductions, onboarding and ongoing touchpoints, while defining KPIs and reporting measurable outcomes. Act as the central communication point for product updates, progress, risks and opportunities across both internal teams and external partners. Manage user communication, including feature updates, onboarding materials and engagement initiatives, ensuring feedback is captured and channelled into roadmap planning. Identify opportunities to streamline processes and resolve operational challenges, collaborating closely with product development to improve delivery and user experience. Qualifications Demonstrable experience in product operations, program management or a related field at senior manager or lead level Track record of delivering complex, cross functional projects. Experience within digital media platforms or digital media operations. Skills Excellent organisational, planning and time management capability. Strong communication and relationship building skills. Proficiency with tools such as Jira, Trello or Asana. Analytical, KPI driven approach to decision making. Knowledge Understanding of product development lifecycles and user centred design. Exposure to SaaS or technology driven environments is an advantage. Additional Information Publicis Groupe has fantastic benefits on offer to all of our employees. In the UK, in addition to the classics,Pension,Life Assurance, Private Medical and IncomeProtectionPlan, we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. FLEXIBLE WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday, from your first day of employment. GREAT LOCAL DISCOUNTS This includes membership discounts with Soho Friends, local restaurants and retailers in Westfield White City and Television Centre. Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week. We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Page which showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).
Feb 02, 2026
Full time
Company Description Publicis Pro is an integrated B2B marketing agency that exists to find the extraordinary in every business and tell the world about it. Our approach brings together strategy, creative, influence and commerce to move markets, create remarkable brands, shape decisions, and connect the sales journey. Extraordinary work can only be done by extraordinary people - so we're committed to building an agency environment where remarkable talent can flourish and grow. The results of our efforts? We've got multiple 'Best Place to Work' awards under our belt, plus one of the best benefits packages in the industry. Publicis Pro is a singular agency environment that combines deep care for our work with deep care for our people - and we're always on the lookout for extraordinary new talent. Our Commitment Diversity and inclusion is a core part of who we are at Publicis Pro. We're committed to building an inclusive culture that encourages, celebrates and supports our wonderfully diverse employee group - whatever their age, gender identity, race, sexual orientation, physical or mental ability or ethnicity. Diversity and inclusion doesn't just fuel our creativity and innovation, it brings us closer to our people and audiences. We will continue to strive to create a culture and environment where everyone feels empowered and more importantly comfortable enough to bring their full, authentic selves to work. Overview The Media Planning team is responsible for planning and overseeing the execution of campaign activations across Display, Paid Search & Social across a variety of clients. These are core channels, but the team also operates across, TV, partnerships, influencer strategy and creative. Within this role, you'll be working with the Planning Director and Account Managers to deliver integrated campaigns for one of our key clients. You'll support the management of client relationships, working collaboratively to deliver best in class B2B media solutions. No two days are the same within the Media Team and it's great for people who enjoy working within a team and developing strong relationships. This is a great opportunity to learn and develop through leadership across teams, exposure to end-to-end planning and organised training within the digital media space. Whilst the successful candidate will be well supported by the Account Planning Director and Account Manager(s) it is expected that they should be able to 'hit the ground running', and for the most part be able to work autonomously, acting as the key day-to-day support and contact for clients. The ideal candidate will be personable and approachable. There's a lot of interaction with stakeholders internally and externally so a person which can lead conversations with larger groups would succeed. Responsibilities Planning Supporting the implementation campaign strategies, providing relevant insights and analysis from agency and client tools (e.g., Google Analytics, GWI Work, Bombora etc.) to help establish digital marketing opportunities for our clients to drive revenue & incremental growth Manage the campaign briefing process and to ensure accurate and timely delivery of work Analysis of cross-channel media performance, using website analytics & data from the channel platforms to establish the contribution each channel is delivering to find the optimal balance of media spend to exceed clients campaign targets Keeping up to date with digital trends both in media and our clients' verticals to ensure we are always using the latest insights and best in class digital practices in our strategies Working with media owners across Social, Display, Search, etc. to identify new platforms, publishers and products that can help support client campaign objectives Strong understanding of key platform capabilities (e.g., Google, Programmatic, LinkedIn & Meta), and an ability to talk independently about opportunities in client meetings and with our team Demonstrate an understanding of the media and technology developments that influence performance planning and client's business Proactively identify best-in-class and innovative media delivery partners (owners, tech, data) to support in delivering exceptional strategy/execution Clients Supporting the Account Manager(s) and leading on day-to-day client management, including keeping on top of email communication, running weekly client status calls and managing and filtering ad-hoc client requests Responding to all client briefs and requests in a timely, professional and efficient manner Passionate about delivering media solutions that maximise clients ROI from media investment regardless of the success metric being worked to Account Management Seamless running of accounts: ensuring all deadlines are met and consistent high quality of work is produced Working with activation specialists to ensure excellent campaign delivery. This involves supporting them and working to distil campaign strategy into day-to-day activations and optimisations Reviewing weekly campaign performance across all channels and tracking performance against weekly/monthly campaign laydowns Working with activation team to prepare and deliver monthly & quarterly client performance presentations. Working with activation team to create integrated presentation for clients including channel insights and additional insights & analysis (from planning tools) to improve and optimise overall campaign performance Using campaign performance insights to identify opportunities to upweight strong performing channel strategies and where performance is behind targets, identify solutions and strategies with channel specialists and the Planning Director Ensuring that all client billing and reconciliations are undertaken, and all planning fees are booked and reconciled each month, confirming that all bookings correspond to internal annual finance forecasts Team Management Ongoing communication and weekly meetings with our channel teams to ensure campaigns are delivered on time and exceeding campaign performance targets Working closely with specialist teams to ensure an integrated approach across channels to ensure we are delivering optimal efficiency & performance for clients Create a fun, collaborative and productive team environment by organising regular social activities, team meetings and knowledge sharing opportunities. Qualifications What you'll bring: Experience in digital planning process Experience in digital media, with emphasis on Paid Social and/or Programmatic B2B experience and clear understanding of the B2B media ecosystem/ planning nuances a plus Strong understanding of key reporting metrics across channels and how these ladder up to support client business objectives Strong organisational skills and attention to detail The ability to meet deadlines in a fast-paced environment; work under pressure and effectively priorities workload Great interpersonal and communication skills Dedicated, hardworking and organised Numerical, analytical with an eye for detail Strategic and creative in their approach Keen to learn Passionate about the new media marketplace and technology Ability to work independently, and as part of a wider team Promotes good work both internally and externally Additional Information Publicis Pro has fantastic benefits on offer to all of our employees. In addition to the classics, Pension, Life Assurance, Private Medical and Income Protection Plans we also offer; WORK YOUR WORLD opportunity to work anywhere in the world, where there is a Publicis office, for up to 6 weeks a year. REFLECTION DAYS - Two additional days of paid leave to step away from your usual day-to-day work and create time to focus on your well-being and self-care. BENEFITS 24/7 helpline to support you on a personal and professional level. Access to remote GPs, mental health support and CBT. Wellbeing content and lifestyle coaching. FAMILY FRIENDLY POLICIES We provide 26 weeks of full pay for the following family milestones: Maternity. Adoption, Surrogacy and Shared Parental Leave. HYBRID WORKING, BANK HOLIDAY SWAP & BIRTHDAY DAY OFF You are entitled to an additional day off for your birthday. AGENCY DISCOUNTS, onsite gym, and discount in our Publicis-Owned Pub - "The Pregnant Man" Full details of our benefits will be shared when you join us! Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process. Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG's (Employee Action Groups).