41 jobs found

Estates Project Manager - 6 month Fixed Term Contract NCC Location: Bristol based with Hybrid working (2 3 days on site) Security Clearance Required: You will be required to undertake government security clearance if successful in securing this role. Advert end date: 11th December 2025 - we reserve the right to withdraw the advert early if required. Summary As demand grows, we are expanding our Estates team to provide support to the business as usual plus change project teams. We are also expanding our work in the defence sector and this role will work closely with those teams. NCC is accelerating the adoption of advanced materials, digital engineering and process innovation. Located at the heart of the UK's largest defence cluster, we work with MOD, prime contractors and SMEs to turn cutting edge research into deployable capability at pace. Reporting to the Head of Estates, you'll lead a range of small to medium sized projects, with varying complexity. Responsibilities Support the successful execution of projects through any or all the phases of a project lifecycle: initiation, requirements capture, planning, execution and closure. Ensure all project management processes are followed including effective risk identification and mitigation, change control, maintenance of documentation logs, updating project reporting and creation and management of project plans. Support weekly and monthly project review meetings to ensure all elements of project delivery are achieved. Ensure all members of the project team have clear visibility of project booking codes and are accurately reflecting all the hours worked on the project. Ensure all projects adhere to NCC quality, health and safety processes and actively promote a positive H&S culture within the team. Customer Relationship Management - develop and maintain appropriate relationships with the customer representative(s) and ensure customer focus is maintained on all elements of project delivery. Maintain up to date project plans covering all live and pipeline projects. Ensure all project plans are correctly resourced so that capacity planning can be conducted across all functional skill groups. Participate in technical meetings where required to support customer solution generation commensurate with experience. What Are We Looking For In Your Application? Proven track record working as a senior project manager. Experience managing stakeholders at senior manager level and above. Ability and willingness to undergo government security clearance. Relevant industry membership (CIOB, RICS, IWFM) or similar. Knowledge of the principles, theory and practice of Estates and Facilities Management. Extensive and up to date knowledge on key Estates topics (CDM, Building Regulations, Contractor Control, PUWER, LOLER, Electrical Safety, Security etc.) Operational planning, management, and business process skills. In depth knowledge of estates/facilities software systems. Familiarity with gated life cycle governance and risk and opportunity management. What We Do We help manufacturers take on bigger challenges - whether that's building cleaner aircraft, scaling up offshore wind, or strengthening the UK's supply chains. We're here to deliver practical outcomes, not prototypes that sit on shelves. Who We Work With We work across 16 sectors, from defence and energy to infrastructure and space. Some projects are with global tier 1s, others with small UK firms solving one specific problem - the works always varied, and always real. What It's Like Here We're not a startup. We're not a corporate. We're a national centre with the kit, time and people to do the job properly. The teams are focused, the thinking is sharp, and you'll be trusted to get on with it. Why This Job Matters This role isn't just internal support - it's part of how we deliver nationally important work. If we do our job right, the UK's manufacturers can do theirs better. What We Offer In Return Hybrid and flexible working patterns as standard, annual salary reviews, company paid private medical insurance, up to 12.5% employer pension contribution, great people, honorary staff status at the University of Bristol. With a genuine focus on wellbeing, EDI and learning and development this is a chance to build your career in a thriving R&D facility with a bright future.

New Interim Procurement Manager Position within the Defence Sector Excellent Long Term Interim Opportunity for NEC professional based in London About Our Client Our client is a large organisation who are based in The City Of London & so weekly travel to London will be required. They are known for their structured approach to projects and their commitment to excellence in every aspect of their operations. Job Description As Interim Procurement Manager, duties will include, however, not be limited to: Develop and implement procurement strategies tailored to the defence sector. Identify and negotiate with suppliers to achieve cost-effective and timely procurement solutions. Ensure compliance with procurement NEC contracts and regulations specific to the defence sector. Manage supplier relationships. Monitor and report on procurement performance, identifying areas for improvement. Collaborate with internal teams to align procurement activities with project goals. Prepare and review contracts to ensure favourable terms and risk mitigation. The Successful Applicant A successful Interim Procurement Manager should have: Strong knowledge of procurement and supply chain management principles. Experience within the defence sector. Previous experience managing NEC contracts. Ability to manage supplier relationships and negotiate contracts effectively. Familiarity with procurement regulations and compliance requirements. What's on Offer Competitive daily rate of up to £550 per day, depending on experience. Opportunity to work within the defence-related projects. Temporary role offering flexibility and the chance to expand your professional network. Based in London with regular travel to London required.

Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details

Role Overview The Production Engineer plays a critical role in XYZ Reality's New Product Introduction (NPI) facility, ensuring that production operations are efficient, repeatable, and continuously improved. This role sits directly beneath the Production Manager and acts as the technical backbone of the production environment-owning CAD, improving build processes, optimising tooling and fixtures, and driving documentation accuracy and system integrity across E-Max ERP and the wider production toolchain. You will work hands on with AR hardware assemblies, developing and refining production workflows, introducing engineering change, and supporting the transition from prototype/NPI builds into scalable, stable production operations. This is a highly practical, process driven role suited to someone who thrives on solving problems, improving systems, and ensuring that every build meets the highest levels of quality, repeatability, and traceability. Key Responsibilities Process Engineering & Continuous Improvement Analyse end to end build, calibration, and test processes to identify bottlenecks, inefficiencies, and quality risks. Develop improved assembly instructions, SOPs, jigs, fixtures, and tooling to enhance efficiency and repeatability. Implement engineering change (ECO) processes to ensure design updates are reflected in production documentation. Drive automation opportunities alongside the Test Technician (e.g., semi automated test rigs, reduced manual handling). Run time and motion studies to reduce overall cycle times by 5-10% annually. CAD Ownership & Technical Documentation Own all production relevant CAD data, including mechanical assemblies, exploded views, drawing updates, version control, and change notices. Translate engineering files into production ready documentation, including work instructions, assembly guides, and exploded diagrams. Maintain a centralised, organised CAD repository with clear revision control. Produce 2D/3D drawings for fixtures, tooling, and minor design modifications where required. Systems, Data Integrity & ERP Support Maintain accurate BOMs, manufacturing routings, serialisation data, and stock structures within E Max ERP. Support the Production Manager in ensuring 100% data integrity across builds. Implement improvements to ERP workflows, reducing manual admin and improving traceability. Collaborate with procurement to ensure build documentation aligns with real world parts availability. Quality Engineering & Root Cause Analysis Support inspections, failure analysis, and defect tracking across incoming goods, in process builds, and outgoing final systems. Conduct root cause investigations on build failures, field returns, and RMA units; propose corrective and preventive actions. Track quality trends and provide structured improvement recommendations to production, procurement, and design teams. Contribute to a robust Quality Management System aligned with ISO standards. Production Support & Build Execution Provide hands on support during assembly, calibration, and testing during peak periods or complex builds. Train production and contractor staff on engineering changes, updated procedures, and new tooling/fixtures. Troubleshoot mechanical/assembly issues on the production line and work closely with design engineers on fixes. Ensure all build documentation is current, clear, and accessible to technicians. Cross Functional Collaboration Work closely with: Design Engineering - to implement updates and validate build feasibility. Test Engineering - refining test flows and ensuring consistent calibration. Procurement & Logistics - ensuring BOM accuracy and component readiness. Customer Support (Freshdesk) - analysing field failures and feeding learnings back into production. Experience & Skills Required Essential 3-6 years in production engineering, mechanical engineering, or manufacturing engineering. Strong CAD proficiency (SolidWorks, Inventor, or equivalent) including assembly management and technical drawings. Experience supporting production of electro mechanical systems or precision hardware. Strong knowledge of process improvement methods (Lean, Kaizen, root cause analysis). Hands on assembly, mechanical troubleshooting, and fixture/tooling development experience. Familiarity with ERP/MRP systems, ideally E Max or similar. Excellent documentation and version control discipline. Desired Experience in AR/VR, wearables, or electronics manufacturing. Knowledge of PCB handling, ESD protocols, and low voltage hardware assembly. Experience supporting NPI builds transitioning into scaled production. Experience with test automation or calibration workflows. Key Competencies Technical Rigor: Deep attention to detail, strong engineering fundamentals. Ownership: Takes responsibility for process stability, documentation, and quality outcomes. Problem Solving: Able to quickly diagnose complex build issues and propose practical solutions. Collaboration: Works effectively across production, design, test, and supply chain. Process Mindset: Methodical, highly organised, and able to bring structure to dynamic environments. Adaptability: Thrives in a startup like environment with evolving products and requirements.

Risk Ledger is developing a network of connected organisations, all working together to defend against cybersecurity attacks in the supply chain. Organisations rely on us to establish trust, through sharing their security maturity and visualising the risks posed by their supply chain ecosystem. And we're already trusted by customers like ASOS, Snyk, BAE Systems and the NHS. We are putting together an amazing and talented team from a diverse set of backgrounds and skillsets to drive us towards our vision. Risk Ledger is built on the respect we have for one another and our users, united by our shared values and mission. Every one of us is still learning: it's how we grow as individuals. We're curious. We're ambitious. And we're humble and honest. At Risk Ledger, we aim high to find the best solutions we can and always put our users first. The Role: We're looking for a Lead Product Manager to build on our momentum, driving impact on strategic initiatives while helping take our product practice to the next level. You'll typically own strategic, complex product areas - navigating broad problem spaces, synthesising diverse inputs and evidence to identify, deliver and validate solutions. Work will span both squad-level delivery and cross-squad initiatives, requiring you to operate at different altitudes: going deep on execution one day, stepping back to shape strategy the next. You'll need to be skilled at employing best-practice product development for our stage of growth, working within real constraints like technical debt while maintaining high velocity. Beyond delivery, you'll partner with our CPO to elevate our product practice - driving process improvements, strengthening cross-functional ways of working with Design and Engineering leads, and supporting and mentoring other Product Managers. The Team: You'll initially join one of three cross-functional teams working on our core platform. The squad focuses on helping customers review supplier data faster, make better decisions, and report outcomes back to their business. Right now we're heavily focused on the 'Review' workflow - getting the foundations right before layering in automation and AI capabilities - which will be a step-change in the value we're providing. We ship quickly & continuously in order to learn and iterate - whilst always pushing for high standards and keeping security top of mind. In the role you will: Own strategic product areas within and across squads. You'll start embedded in one of our core squads, working hand-in-hand with engineers and designers to critique bets, drive execution, and solve real customer problems. Over time, this will evolve to owning more complex areas or coordinating initiatives across multiple squads. Collaborate to deliver step-changes in value. Though established and growing, we have a huge opportunity in front of us, so we're looking to deliver big step-changes rather than incremental improvements. This will need strong collaboration both within the product teams, and across functions. Shape how we work as we scale. Partner with our CPO, Design and Engineering leads to evolve our product practice - improving how we collaborate cross-functionally, refining our approach to discovery and delivery, and establishing patterns that work for our stage of growth. Support and mentor other Product Managers. Provide coaching and guidance to our two Senior PMs, helping them navigate complex problems, develop their strategic thinking, and grow their impact. You'll have: 10+ years' commercial experience in Product Management, with significant time in early-stage B2B SaaS environments. Ideally this includes experience navigating phases of international expansion, portfolio expansion, and/or delivering step-changes in value. The ability to operate at different altitudes, shifting between strategic and tactical work as needed, while crafting compelling narratives that explain the "why" behind your bets. A bias for action, prioritising momentum and experimentation over perfection, with the ability to cut through ambiguity and move initiatives forward while managing risk appropriately. A results-driven mindset, focused on delivering measurable outcomes that align with strategic objectives, using qualitative and quantitative data to guide decisions and assess success. Strong stakeholder management across technical and commercial teams - able to translate between different perspectives, facilitate alignment, and build trust through clear communication and follow-through. Experience elevating team capability through sharing knowledge, providing thoughtful feedback, improving processes, and helping colleagues work through complex problems. You might have: Experience integrating LLMs or AI capabilities into products. Experience with international expansion and/or product portfolio expansion. Product ops experience - such as improving product data tooling or feedback management systems. Salary range The perks: Generous EMI equity package ️25 days annual leave + bank holidays Additional 30 days of unpaid leave per year to use as you wish Ad-hoc companywide time off - last year we gave everyone 'rest leave' in August and over the festive period Private healthcare with AXA Insurance - including enhanced mental wellbeing coverage Hybrid working policy, typically 2-3 days in the office Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave 5 days Caretaker's leave Enhanced occupational sick pay All the learning resources and books you want to aid in your personal development Regular socials to unwind and have some fun

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation. What we do We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do. Permanent, Full time The Area Manager holds a central leadership position responsible for delivering safe, compliant, and high quality maintenance and response services across a defined portfolio of Defence establishments. Acting as the operational lead for their area, the Area Manager ensures that all statutory, regulatory, and MoD specific requirements are met, while driving performance, efficiency, and value for money. This role requires a strong technical background, exceptional stakeholder management skills, and the ability to lead multidisciplinary teams in a complex, high risk environment. A key part of the role involves the oversight of all maintenance and response activities, ensuring that works are delivered in accordance with JSP 375, statutory legislation, and VIVO's Health, Safety and Environmental standards. The Area Manager ensures that supply chain partners deploy suitably qualified and experienced operatives, that safe systems of work are consistently applied, and that all tasks are properly recorded, tracked, and closed out within the CAFM system. They are responsible for reviewing RAMS, coordinating safe working processes, and, where required, acting as Method Statement Coordinator to ensure consistency and compliance across sites. The Area Manager plays a critical role in maintaining site safety, ensuring that all activities align with the requirements for Working at Height, Confined Spaces, and other specialist disciplines. They may act as Asbestos or Legionella Responsible Person where needed, ensuring that relevant management plans are followed and that all operatives adhere to safe and compliant working practices. They also take responsibility for managing risk registers, identifying defects, and ensuring that issues involving equipment, systems, or infrastructure are promptly escalated and addressed. Strong people leadership is essential, as the role includes coordinating day to day activities of site teams, supervising Skilled Persons, and ensuring that work is delivered to agreed service levels. The Area Manager supports the development of team capability through coaching, clear direction, and ongoing performance monitoring. They champion a proactive safety culture, fostering accountability and encouraging teams to deliver their best work while meeting operational and contractual objectives. Acting as a single point of contact for end users, they manage customer requests, resolve issues promptly, and provide technical and professional advice to ensure high levels of client satisfaction. The role requires excellent relationship building skills, with the ability to sustain strong, collaborative partnerships with the Defence Infrastructure Organisation (DIO), site personnel, and other stakeholders. The Area Manager must understand the operational priorities of the Head of Establishment (HoE) and support estate activities through informed decision making, professional guidance, and a thorough understanding of military site operations. They also contribute to new work identification and support the development of formal Additional Works submissions. Commercial awareness is a vital aspect of this role. The Area Manager must balance operational delivery with sound financial judgement, ensuring that services are provided efficiently, economically, and in line with contractual expectations. They work collaboratively to identify and mitigate contract risks, contribute to forward maintenance planning, and ensure that operations provide value for money while enabling a profitable business model for VIVO. This position requires a technically competent leader with strong analytical and organisational skills, capable of planning resources effectively, monitoring progress against clear objectives, and using data and digital tools to support decision making. The Area Manager must demonstrate a solid understanding of property maintenance, asset management, and construction processes, as well as the ability to enforce health and safety compliance across all sites. What You'll Bring Candidates should ideally hold an HNC or higher qualification in a Building or Mechanical discipline and bring practical experience in planned and reactive maintenance, as well as small project delivery. They should be willing to take on additional responsibilities such as Working at Height or Confined Space Authorised Person duties, or roles including Legionella and Asbestos Responsible Person. Participation in an out of hours on call rota is also required. Membership of a relevant professional body and asset management qualifications (such as those from the Institute of Asset Management) are desirable and would further strengthen a candidate's suitability for the position. The successful Area Manager will be a confident leader who leads by example, communicates effectively, makes sound decisions under pressure, and consistently demonstrates the company's values. They will bring strong judgement, technical credibility, and a commitment to delivering high quality, compliant services across a busy and fast paced Defence environment. What We Offer Bonus 25 days annual leave 6% employee matched pension contribution Life assurance 2x annual salary 1x professional subscription per year Private medical cover for self and partner VIVO Defence Services The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process. At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview.

Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Grade: RCS Grade K Contract Type: Permanent (Full-Time) Location: Remote with UK wide travel DHL Supply Chain is the World's leading logistics company, and we are looking for a dynamic and results-driven Military Engagement Partner to join our team and play a key role in shaping our future. If you are passionate about optimising outputs, harnessing the skillsets of Service leavers and providing a key link to the Ministry of Defence (MoD) on matters including the Employment Recognition Scheme and Military Covenant, this is your chance to make a significant impact. WHAT YOU'LL DO You will manage a Military Engagement Programme of work, ensuring alignment with organisational strategy and objectives. Support and optimise the contribution of veterans within the business, while also developing the profile of DHL within the military community. Act as the primary liaison with the MoD for Employment Recognition Scheme (ERS) and Military Covenant matters, including engagement with Defence Relationship Managers (DRM) and related military recruitment initiatives. Plan, coordinate, and represent the organisation at military and veteran recruitment fairs across the UK, including arranging all required funding, equipment and resources. Partner with the internal Resourcing Team to identify key workforce pinch points and attract ex-service personnel into appropriate roles. Coordinate the recording of veteran's skillsets to ensure the business can employ talent in the most productive way possible. Communicate DHL activity within the military environment to contribute to the social value landscape. Coordinate the Military Steering Committee and drive its outputs. WHAT YOU'LL BRING Recent military experience at Senior Non-Commissioned Officer level or above. Strong interpersonal and communication skills. A self-starting can do attitude is vital in this role. Ability to manage multiple projects and deadlines. Proficiency in using IT systems especially Microsoft Office Suite. Understanding of Joint military culture, structures and roles and responsibilities. Have a high attention to detail and the ability to work to deadlines. Desirable - knowledge of the recruitment processes used in complex organisations. WHY JOIN US? Private Medical Insurance 25 days annual leave with the option to buy additional days Discretionary bonus based on performance We're happy to talk about flexible working - just ask about alternative patterns at interview Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution Free confidential 24/7 GP consultations Hundreds of retail and lifestyle discounts Affordable loans, savings schemes and free mortgage advice Visit to learn more WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January date. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

Grade: RCS Grade K Contract Type: Permanent (Full-Time) Location: Remote with UK wide travel DHL Supply Chain is the World's leading logistics company, and we are looking for a dynamic and results-driven Military Engagement Partner to join our team and play a key role in shaping our future. If you are passionate about optimising outputs, harnessing the skillsets of Service leavers and providing a key link to the Ministry of Defence (MoD) on matters including the Employment Recognition Scheme and Military Covenant, this is your chance to make a significant impact. WHAT YOU'LL DO You will manage a Military Engagement Programme of work, ensuring alignment with organisational strategy and objectives. Support and optimise the contribution of veterans within the business, while also developing the profile of DHL within the military community. Act as the primary liaison with the MoD for Employment Recognition Scheme (ERS) and Military Covenant matters, including engagement with Defence Relationship Managers (DRM) and related military recruitment initiatives. Plan, coordinate, and represent the organisation at military and veteran recruitment fairs across the UK, including arranging all required funding, equipment and resources. Partner with the internal Resourcing Team to identify key workforce pinch points and attract ex-service personnel into appropriate roles. Coordinate the recording of veteran's skillsets to ensure the business can employ talent in the most productive way possible. Communicate DHL activity within the military environment to contribute to the social value landscape. Coordinate the Military Steering Committee and drive its outputs. WHAT YOU'LL BRING Recent military experience at Senior Non-Commissioned Officer level or above. Strong interpersonal and communication skills. A self-starting can do attitude is vital in this role. Ability to manage multiple projects and deadlines. Proficiency in using IT systems especially Microsoft Office Suite. Understanding of Joint military culture, structures and roles and responsibilities. Have a high attention to detail and the ability to work to deadlines. Desirable - knowledge of the recruitment processes used in complex organisations. WHY JOIN US? Private Medical Insurance 25 days annual leave with the option to buy additional days Discretionary bonus based on performance We're happy to talk about flexible working - just ask about alternative patterns at interview Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution Free confidential 24/7 GP consultations Hundreds of retail and lifestyle discounts Affordable loans, savings schemes and free mortgage advice Visit to learn more WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January date. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

Grade: RCS Grade K Contract Type: Permanent (Full-Time) Location: Remote with UK wide travel DHL Supply Chain is the World's leading logistics company, and we are looking for a dynamic and results-driven Military Engagement Partner to join our team and play a key role in shaping our future. If you are passionate about optimising outputs, harnessing the skillsets of Service leavers and providing a key link to the Ministry of Defence (MoD) on matters including the Employment Recognition Scheme and Military Covenant, this is your chance to make a significant impact. WHAT YOU'LL DO You will manage a Military Engagement Programme of work, ensuring alignment with organisational strategy and objectives. Support and optimise the contribution of veterans within the business, while also developing the profile of DHL within the military community. Act as the primary liaison with the MoD for Employment Recognition Scheme (ERS) and Military Covenant matters, including engagement with Defence Relationship Managers (DRM) and related military recruitment initiatives. Plan, coordinate, and represent the organisation at military and veteran recruitment fairs across the UK, including arranging all required funding, equipment and resources. Partner with the internal Resourcing Team to identify key workforce pinch points and attract ex-service personnel into appropriate roles. Coordinate the recording of veteran's skillsets to ensure the business can employ talent in the most productive way possible. Communicate DHL activity within the military environment to contribute to the social value landscape. Coordinate the Military Steering Committee and drive its outputs. WHAT YOU'LL BRING Recent military experience at Senior Non-Commissioned Officer level or above. Strong interpersonal and communication skills. A self-starting can do attitude is vital in this role. Ability to manage multiple projects and deadlines. Proficiency in using IT systems especially Microsoft Office Suite. Understanding of Joint military culture, structures and roles and responsibilities. Have a high attention to detail and the ability to work to deadlines. Desirable - knowledge of the recruitment processes used in complex organisations. WHY JOIN US? Private Medical Insurance 25 days annual leave with the option to buy additional days Discretionary bonus based on performance We're happy to talk about flexible working - just ask about alternative patterns at interview Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution Free confidential 24/7 GP consultations Hundreds of retail and lifestyle discounts Affordable loans, savings schemes and free mortgage advice Visit to learn more WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January date. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.