Job Description
The starting salary for this position is 27,634 per annum based on a 36-hours working week.
We are excited to be recruiting two Pensions Trainees to support our mission of delivering high-quality pension services. We have the following opportunities available:
- 1 Full-Time Permanent Contract - includes a structured rotation across teams within the Surrey Pension Service
- 1 Fixed-Term Contracts - until August 2026
Rewards and Benefits
- 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service
- Option to buy up to 10 days of additional annual leave
- A generous local government salary related pension
- Up to 5 days of carer's leave and 2 paid volunteering days per year
- Paternity, adoption and dependents leave
- An Employee Assistance Programme (EAP) to support health and wellbeing
- Learning and development hub where you can access a wealth of resources
- Wellbeing and lifestyle discounts including gym, travel, and shopping
- A chance to make a real difference to the lives of our residents
About the Role
Reporting to the Pensions Manager - Member Services, you will play a key role in operational delivery. Your responsibilities will include:
- Processing casework for new entrants and leavers of the pension scheme
- Recording and logging post and hard copy communications
- Supporting wider teams across the Surrey Pension Service as needed
This is a fantastic opportunity to join our Trainee Team and gain hands-on experience in a dynamic and supportive environment, where you will have the opportunity to develop yourself within our programme (please see additional information in the below attachments).
Shortlisting Criteria
To be considered for shortlisting for this position, your application will clearly evidence the following:
- A strong foundation in numeracy
- Proven customer service and organisational skills
- A keen eye for detail, a methodical approach, and excellent problem-solving abilities
Whether you are starting your career or looking to build on existing skills, we will support your development every step of the way.
Contact us
Please contact us for any questions relating to the role. This could be to discuss flexible working requests, transferable skills or any barriers to employment.
Please contact us for any questions relating to the role. Please contact Ellie Calvert via email at .
The job advert closes at 23:59 on 23/11/2025 with interviews planned to follow.
Local Government Reorganisation (LGR)
Surrey County Council is undergoing Local Government Reorganisation, moving from a two-tier system to two new unitary councils in April 2027. If you are employed by Surrey on 1st April 2027, your role will transfer with current terms and conditions to one of the new organisations, supporting local devolution and greater powers for our communities.
Join our dynamic team and shape the future of local government. Make a lasting impact with innovative solutions and improved services for our community. Help us build a brighter future for our residents! Please see more information here: Information for applicants on Local Government Reorganisation - Surrey County Council
Our Commitment
We are a disability confident employer which means if you have shared a disability on your application form and have evidenced you meet the minimum criteria, we guarantee you an interview.
Your skills and experience truly matter to us. From application to your first day, we're committed to supporting you with any adjustments you need, we value inclusion and warmly welcome you to join and help build a workplace where everyone belongs.
