Operations Director

Operations Director
Soft Services (Cleaning) Facilities Management
£75,000 £95,000 + Large Bonus + Car Allowance
Prestigious Client Portfolio c.£25m P&L Ownership
London

Are you an Operations Director in Soft Services FM with a proven track record of running large, complex portfolios? Do you thrive in high-expectation environments where reputation, service excellence and board-level stakeholder relationships really matter?
This is a rare opportunity to join a top tier Facilities Management organisation supporting some of the most prestigious, high profile UK clients across corporate, financial, technology and landmark built environments.
You ll have full operational and commercial accountability for a £25m portfolio, leading a large multi-site team to deliver best-in-class soft services solutions.

What you ll be doing

• Full P&L ownership of a c.£25m national cleaning portfolio
• Leading delivery standards, operational performance & client experience
• Driving innovation, continuous improvement and commercial efficiencies
• Holding complex senior stakeholder relationships (C-suite / Exec level)
• Leading senior Operations Managers, and wider remote site teams
• Supporting growth, rebids and mobilisations

What we re looking for

• Proven Director-level soft services / cleaning background (FM sector)
• Experience with highly prestigious / blue-chip / regulated clients
• Demonstrable P&L ownership of large portfolios
• Self-starter with the confidence to challenge and influence at board level
• Evidence of driving margin improvement & service transformation
• Strong data / MI / commercial reporting capability

Package

• £75,000 £95,000 base salary (DOE & portfolio experience)
• Significant bonus potential
• Car allowance + wider corporate benefits

Why this role?

• National prestige accounts
• Growing portfolio
• A business that backs innovation and fast decision-making
• Future career progression into Exec level roles

Apply now if you re an Operations Director in the cleaning / soft services space and want to take ownership of one of the most prestigious FM portfolios in the UK.
Confidential conversations welcome.