Role Overview:
This role will lead and support heating-related projects across our housing association contracts and our private customer database. The role involves hands-on operational tasks including servicing and response maintenance of the heating systems as well as providing support to other engineers, conducting post-inspections and ensuring all works meet regulatory and quality standards.
Reports to:
Contracts Manager
Working Hours:
- Monday - Friday 7.30am - 5.00pm Flexibility is required Participation in an on-call rota
Benefits:
- Competitive salary
- Pension (Terms Apply)
- Life Assurance (Terms Apply)
- Health Cash Plan Membership
- £1000 Onboarding Bonus
Roles & Responsibilities:
- Provide advice and guidance to engineers
- Complete compliance checks
- Resolve complaints and issues with tenants as they arise
- Carry out technical inspections
- Complete quality control checks
- Complete response/servicing jobs when issued
- Attend ongoing problem dwellings to resolve issues as quickly as possible
- Build and maintain relationships with the client on site
- Any other duties deemed necessary by management
Personal Specification:
Essential Criteria:
- Must be Gas Qualified
- Must be a fully qualified or time served plumber
- Minimum of 2 years' experience working with heating
Desirable Criteria:
- Experience in a supervisory role
Personal Characteristics:
- Be self-motivated and driven
- Ability to work as part of a team
- Strong communication skills
- Ability to work under pressure and to strict deadlines
- Ability to use own initiative
- High level of attention to detail H
- ighly conscientious, reliable and punctual
The H&A Group are an equal opportunities employer