Chair of the Board of Trustees Remuneration: The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed Time commitment: Six Board meetings per year. The Chair is also expected to have regular meetings with the Chief Executive and represent SHPT at various events and meetings with key stakeholders. They may be required to sit on sub committees and have occasional additional meetings with other Board or staff Members. Reporting to: Board of Trustees Objectives The Board is collectively responsible for the success of the Charity, as the leader of the Board the Chair plays a pivotal role; the effectiveness of the Board is a reflection, in large part, of his/her performance. The Chair is responsible for leading the Board and for ensuring it deals effectively with all aspects of its role and Board business. The Chair will hold the Board and Executive Team to account for the delivery of the Charity's mission and vision. The Chair must seek to get the best performance from the collective and individual Trustees, ensuring that each Trustee understands and fulfils their duties and responsibilities for the effective governance of the Charity and is accountable for their performance. The Chair will support, and, where appropriate, challenge the Executive and ensure that the Board functions as a unit and works closely with the entire Executive of the Charity to achieve agreed objectives. The Chair will act as an ambassador and the public face of the Charity in partnership with the Executive. The Chair's role includes: Meetings take the lead on ensuring that Board meetings are planned, properly run and recorded, including the provision of relevant agendas take the lead on ensuring that all Trustees can express their views in meetings and that the Board takes collective ownership of any decisions take the lead to ensure that the Board receives the necessary information for decision making, appropriately presented, at the right time and arrive at decisions in an orderly, timely and democratic manner and vote as detailed in the governing document ensure that the Board can regularly review major risks and associated opportunities, and satisfy itself that systems are in place to take advantage of opportunities, and manage and mitigate the risks have a second or casting vote if a vote on a Trustees' decision is tied ensure that the Board fulfils its duties to ensure sound financial health of the Charity, with systems in place to ensure financial accountability take the lead on ensuring that Trustees comply with their duties and the Charity is well governed Board Members foster, maintain and ensure that positive relationships exist with and between all the Trustees encourage continuous development of the capability of the Board of Trustees take the lead on ensuring that the Board's performance is continuously evaluated - including skills balance and experience ensure procedures are in place for the effective recruitment of new Board members Stakeholders take the lead in ensuring that the timing, coverage and quality of communications with all stakeholders is appropriate including the production of reports may act as a spokesperson for the Charity to maintain close, positive and productive relationships with key stakeholder bodies Staff relations act as a primary link between Trustees and staff ensure the Executive is held to account for achieving agreed strategic objectives and liaise with the Executive to maintain an overview of the Charity's affairs establish and build a strong, effective, constructive and supportive working relationship with the Executive within which each can speak openly about concerns, worries and challenges - whilst respecting the boundaries which exist between the two roles monitor performance and conduct an annual appraisal for the Executive in consultation with other Trustees ensure that the Executive has the opportunity for professional development and has appropriate external professional support ensure appropriate and timely communications between the Board and staff Committees may establish or propose the establishment of committees of the Board, and may assign tasks and delegate responsibilities to Board committees and/or directors, depending upon the Charity's needs serve as an ex-officio member of all Board committees and serve as a voting member of committees if required ensure committees operate within agreed terms of reference to the Charity Board ensure committee meetings are planned, properly run and recorded, including the provision of relevant agendas provide reporting schedules for updating the Charity Board support committee chairpersons in appointing members and in identifying and resolving problems establish a strong working relationship with the Chair of Haversham Trading, the Charity's subsidiary company, responsible for non-arts commercial income streams Administration Signing Officer - The Chair is normally designated by the Board of Directors and/or governing document as one of the signing officers for certain documents. In this capacity, the Chair may be authorised or required to sign or countersign cheques, correspondence, applications, reports, contracts or other documents on behalf of company. Knowledge, Skills and Attributes The role of Chair is demanding and requires that they display several key qualities in carrying out the role: demonstrate a strong and visible passion and commitment to the Charity, its strategic objectives and cause strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role demonstrate tact and diplomacy, with the ability to listen and engage effectively show leadership by word and deed grasp complicated issues, distil from them the most important elements and identify the areas for decision-making. obtain the best from the team of Trustees, ensuring that each can contribute fully build relationships within the organisation and the community be challenging of but empathetic towards the Executive team encourage debate and discussion of the key areas, making decision-making more robust and conclusions more satisfactory experienced in commercial business and ideally with previous experience of a relevant role good understanding of charity governance issues and a broad understanding of charity finance issues Skills that would be an advantage to bring to the Chair role, might include: an arts background in a senior role finance fundraising commercial business marketing, PR and/or social media legal, regulatory, compliance customer service operational/facilities management To apply: Please send a covering letter and a copy of your CV to Craig Titley-Rawson at
Dec 05, 2025
Full time
Chair of the Board of Trustees Remuneration: The role of Chair is not accompanied by any financial remuneration, although expenses for travel may be claimed Time commitment: Six Board meetings per year. The Chair is also expected to have regular meetings with the Chief Executive and represent SHPT at various events and meetings with key stakeholders. They may be required to sit on sub committees and have occasional additional meetings with other Board or staff Members. Reporting to: Board of Trustees Objectives The Board is collectively responsible for the success of the Charity, as the leader of the Board the Chair plays a pivotal role; the effectiveness of the Board is a reflection, in large part, of his/her performance. The Chair is responsible for leading the Board and for ensuring it deals effectively with all aspects of its role and Board business. The Chair will hold the Board and Executive Team to account for the delivery of the Charity's mission and vision. The Chair must seek to get the best performance from the collective and individual Trustees, ensuring that each Trustee understands and fulfils their duties and responsibilities for the effective governance of the Charity and is accountable for their performance. The Chair will support, and, where appropriate, challenge the Executive and ensure that the Board functions as a unit and works closely with the entire Executive of the Charity to achieve agreed objectives. The Chair will act as an ambassador and the public face of the Charity in partnership with the Executive. The Chair's role includes: Meetings take the lead on ensuring that Board meetings are planned, properly run and recorded, including the provision of relevant agendas take the lead on ensuring that all Trustees can express their views in meetings and that the Board takes collective ownership of any decisions take the lead to ensure that the Board receives the necessary information for decision making, appropriately presented, at the right time and arrive at decisions in an orderly, timely and democratic manner and vote as detailed in the governing document ensure that the Board can regularly review major risks and associated opportunities, and satisfy itself that systems are in place to take advantage of opportunities, and manage and mitigate the risks have a second or casting vote if a vote on a Trustees' decision is tied ensure that the Board fulfils its duties to ensure sound financial health of the Charity, with systems in place to ensure financial accountability take the lead on ensuring that Trustees comply with their duties and the Charity is well governed Board Members foster, maintain and ensure that positive relationships exist with and between all the Trustees encourage continuous development of the capability of the Board of Trustees take the lead on ensuring that the Board's performance is continuously evaluated - including skills balance and experience ensure procedures are in place for the effective recruitment of new Board members Stakeholders take the lead in ensuring that the timing, coverage and quality of communications with all stakeholders is appropriate including the production of reports may act as a spokesperson for the Charity to maintain close, positive and productive relationships with key stakeholder bodies Staff relations act as a primary link between Trustees and staff ensure the Executive is held to account for achieving agreed strategic objectives and liaise with the Executive to maintain an overview of the Charity's affairs establish and build a strong, effective, constructive and supportive working relationship with the Executive within which each can speak openly about concerns, worries and challenges - whilst respecting the boundaries which exist between the two roles monitor performance and conduct an annual appraisal for the Executive in consultation with other Trustees ensure that the Executive has the opportunity for professional development and has appropriate external professional support ensure appropriate and timely communications between the Board and staff Committees may establish or propose the establishment of committees of the Board, and may assign tasks and delegate responsibilities to Board committees and/or directors, depending upon the Charity's needs serve as an ex-officio member of all Board committees and serve as a voting member of committees if required ensure committees operate within agreed terms of reference to the Charity Board ensure committee meetings are planned, properly run and recorded, including the provision of relevant agendas provide reporting schedules for updating the Charity Board support committee chairpersons in appointing members and in identifying and resolving problems establish a strong working relationship with the Chair of Haversham Trading, the Charity's subsidiary company, responsible for non-arts commercial income streams Administration Signing Officer - The Chair is normally designated by the Board of Directors and/or governing document as one of the signing officers for certain documents. In this capacity, the Chair may be authorised or required to sign or countersign cheques, correspondence, applications, reports, contracts or other documents on behalf of company. Knowledge, Skills and Attributes The role of Chair is demanding and requires that they display several key qualities in carrying out the role: demonstrate a strong and visible passion and commitment to the Charity, its strategic objectives and cause strong inter-personal and relationship building abilities and be comfortable in an ambassadorial role demonstrate tact and diplomacy, with the ability to listen and engage effectively show leadership by word and deed grasp complicated issues, distil from them the most important elements and identify the areas for decision-making. obtain the best from the team of Trustees, ensuring that each can contribute fully build relationships within the organisation and the community be challenging of but empathetic towards the Executive team encourage debate and discussion of the key areas, making decision-making more robust and conclusions more satisfactory experienced in commercial business and ideally with previous experience of a relevant role good understanding of charity governance issues and a broad understanding of charity finance issues Skills that would be an advantage to bring to the Chair role, might include: an arts background in a senior role finance fundraising commercial business marketing, PR and/or social media legal, regulatory, compliance customer service operational/facilities management To apply: Please send a covering letter and a copy of your CV to Craig Titley-Rawson at
This global tech company sits at the crossroads of media, data and community engagement. Following their acquisition of a leading ad tech platform, they're now one of the biggest players in digital advertising - connecting brands with audiences via dynamic diigtal and social ads. You must be able to converse in French in a business setting to qualify for this position, as you'll be liaising daily with partners and colleagues based in Paris. Role overview: As a Campaign Executive, you'll be part of the team that makes digital campaigns come to life. You'll help set up, monitor and optimise activity for some of the world's best-known brands, analysing performance data and making sure everything runs smoothly. It's a role that blends detail and creativity, giving you the chance to work across the commercial and analytical sides of the business from day one. You'll be joining a friendly, fast-paced London team that values curiosity and collaboration. They trust people early on, give them space to grow, and encourage you to share ideas and spot opportunities to make things better. What you'll be doing: Setting up and managing digital campaigns Tracking results and improving performance based on data Reporting back to internal teams and clients Supporting the wider commercial team to deliver great client service What you're good at: Confident with numbers and spotting trends in data A natural problem solver with a curious mindset Clear communicator who enjoys working as part of a team Comfortable learning new tools and platforms Interested in digital media and how brands connect with audiences
Dec 05, 2025
Full time
This global tech company sits at the crossroads of media, data and community engagement. Following their acquisition of a leading ad tech platform, they're now one of the biggest players in digital advertising - connecting brands with audiences via dynamic diigtal and social ads. You must be able to converse in French in a business setting to qualify for this position, as you'll be liaising daily with partners and colleagues based in Paris. Role overview: As a Campaign Executive, you'll be part of the team that makes digital campaigns come to life. You'll help set up, monitor and optimise activity for some of the world's best-known brands, analysing performance data and making sure everything runs smoothly. It's a role that blends detail and creativity, giving you the chance to work across the commercial and analytical sides of the business from day one. You'll be joining a friendly, fast-paced London team that values curiosity and collaboration. They trust people early on, give them space to grow, and encourage you to share ideas and spot opportunities to make things better. What you'll be doing: Setting up and managing digital campaigns Tracking results and improving performance based on data Reporting back to internal teams and clients Supporting the wider commercial team to deliver great client service What you're good at: Confident with numbers and spotting trends in data A natural problem solver with a curious mindset Clear communicator who enjoys working as part of a team Comfortable learning new tools and platforms Interested in digital media and how brands connect with audiences
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
Dec 05, 2025
Full time
This is a senior leadership role accountable for award winning high performing shops that deliver + £3.5m in sales in the context of an ambitious and developing trading strategy. The post holder is directly accountable for sustaining and building this performance leading a team of staff and volunteers and in working as part of the central trading and wider hospice teams. The role combines sales and profit targets, creativity, accountability, empathic people skills and a passion for trading. Our retail business is a key driver for organisational success. The Hospice of St Francis Charity provides essential free care across West Hertfordshire and South Buckinghamshire. More than 80% of the income we spend comes from trading and fundraising. Our retail performance (sales and profit) benchmarks at the very top of the sector with award winning and innovative retail formats supported by a strong volunteer base and shop team delivering outstanding customer service. Main duties and responsibilities: Line management and mentoring 5 direct line reports and oversight accountability for a team of 33 whole time equivalent employees (53 people) and 500 volunteers Maintain and improve our performance at the top of the charity retail sector nationally Hold oversight of leases and ensure effective lease management Accountability for delivering more than £3.5m in annual sales, with levels of engagement, profit and performance that deliver the strategic aims of the Charity Accountability for retail Gift Aid income and HMRC compliance assuring at least £300k annually from retail claims Project manage the process of new shop openings as required Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice Contribute to the design, development and implementation of the trading road map, annual budget and profit projections, annually and over 3- 5-year timescales to match the strategic development timelines of the Charity Maximise the potential of Electronic Point of Sale to drive performance and provide regular KPI reports internally at all levels, motivating the shop teams, in accountability to the Trading Board and our committees, Board and AGM Maintain an up to date understanding of high street trends and charity retail trends and ensure our merchandising, product development, social media and retail innovation maintains our competitive edge Assure windows and shop floors meet the highest standards of engagement and stand out on the high street embedding the owned brand and social impact Accountable for ensuring a programme of community engagement and events where our shops are community hubs Leading projects including lead responsibilities in the set up and opening of new shops Implementation of goal setting, career development reviews and routine and regular supervision and team meetings to build an inspiring successful team culture and empower individual performance Use a range of digital systems effectively in the management of the business and in communication, including social media, on-line analysis of reach and click rates Represent the Trading Directorate at Health and Safety Committee, attend the Trading Board, as required Income generation committee and deputise for the Director at Executive Meetings, deputising for the Director of Sustainable Trading as required Embeds equality, diversity and inclusion across trading processes and practices Represent the organisation as ambassador and contribute to maintaining the wider public presence of the Charity. Key Accountabilities, Responsibilities & Tasks Departmental & Role Specifics Set objectives that are realistic and encourage outstanding performance, in a supportive team culture with effective individual supervision, support and training to ensure our performance continues to benchmark nationally at the top of the charity retail sector. The senior responsible manager in Trading, holding overall accountability for all aspects of our charity retail operation As an ambassador for the organisation maintaining excellent relationships with all suppliers and partners Lead a team of 33 whole time equivalent employees (51 people) and 500 volunteers to deliver at least £3.5m in sales and at least £300k in gift aid annually Ensure our shops operate as a physical and digital front door to the hospice, creating a dynamic interactive culture Lead, manage and coach a culture of openness to engage the diversity of the community as customers, donors, staff and volunteers Detailed understanding and analysis of data from a range of sources in order to collate and provide timely effective verbal and written reports, to agreed schedules, reporting on and managing performance, risk, variance, effectiveness, trends and the cut through impact of innovation Collaborate internally and with external partners to maintain a range of projects with local colleges teaching and training in fashion, design and social media, including joint events and succession pipelines with apprenticeships, DoE volunteer placements and internships Hold oversight of leases and ensure effective lease management Accountability for customer complaints, health and safety, fire safety and environmental health across all retail premises working closely with our estates team to assure compliance Project manage the process of new shop openings as required Collaborate effectively with peers and colleagues, operating in adherence to the values and ethos of the Hospice
We are recruiting for a Marketing Executive to join a company based in Rustington. This is a varied and creative role spanning digital marketing, social media, and event promotion, where you ll play a key part in growing the audience, driving ticket sales, and strengthening brand presence. As a Marketing Manager you ll be confident in planning and delivering a wide range of marketing activities - from email campaigns and website updates to social media content and community engagement. With strong writing skills, an eye for design, and the ability to analyse campaign performance, you ll help increase brand awareness and deliver measurable results. As a Marketing Executive, your key responsibilities will include: Build relationships with local businesses to create partnerships and generate new opportunities for ticket and activity sales Manage online community interactions, responding to comments and messages in a timely and professional manner Create and edit visual content using Adobe Photoshop and other creative tools Write and proofread copy for newsletters, blogs, print, and promotional materials, ensuring consistency with brand messaging Update and maintain website content using WordPress, tracking performance with Google Analytics Develop and deliver email marketing campaigns (MailChimp, Klaviyo) to promote events, offers, and activities Plan, create, and manage engaging content across social media platforms (Facebook, Instagram, TikTok), driving audience growth and interaction Requirements for the Marketing Manager: Proficiency in Adobe Photoshop, Microsoft Office, and analytics tools Skilled in email marketing, social media management, and WordPress Excellent written and verbal communication skills with a keen eye for detail Strong organisational and planning skills, with the ability to manage multiple projects What the company has to offer: Salary of up to £34,000 Full time permanent role, Monday to Friday 9am to 5:30pm Free onsite parking Employee Discount Gym membership Company pension This role is fully office based in Rustington. They re looking for candidates to start as soon as possible. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.
Nov 07, 2025
Full time
We are recruiting for a Marketing Executive to join a company based in Rustington. This is a varied and creative role spanning digital marketing, social media, and event promotion, where you ll play a key part in growing the audience, driving ticket sales, and strengthening brand presence. As a Marketing Manager you ll be confident in planning and delivering a wide range of marketing activities - from email campaigns and website updates to social media content and community engagement. With strong writing skills, an eye for design, and the ability to analyse campaign performance, you ll help increase brand awareness and deliver measurable results. As a Marketing Executive, your key responsibilities will include: Build relationships with local businesses to create partnerships and generate new opportunities for ticket and activity sales Manage online community interactions, responding to comments and messages in a timely and professional manner Create and edit visual content using Adobe Photoshop and other creative tools Write and proofread copy for newsletters, blogs, print, and promotional materials, ensuring consistency with brand messaging Update and maintain website content using WordPress, tracking performance with Google Analytics Develop and deliver email marketing campaigns (MailChimp, Klaviyo) to promote events, offers, and activities Plan, create, and manage engaging content across social media platforms (Facebook, Instagram, TikTok), driving audience growth and interaction Requirements for the Marketing Manager: Proficiency in Adobe Photoshop, Microsoft Office, and analytics tools Skilled in email marketing, social media management, and WordPress Excellent written and verbal communication skills with a keen eye for detail Strong organisational and planning skills, with the ability to manage multiple projects What the company has to offer: Salary of up to £34,000 Full time permanent role, Monday to Friday 9am to 5:30pm Free onsite parking Employee Discount Gym membership Company pension This role is fully office based in Rustington. They re looking for candidates to start as soon as possible. Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy.