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customer success manager
Technical Consultant - (Local Government - Data Migration Focus)
Civica UK Ltd City, Manchester
Overview We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. Why you will love this opportunity as Technical Consultant at Civica It's an essential role in the Civica LG Division Services Team, working across a range of products and customers in the portfolio to deliver professional services consultancy on several concurrent projects. You will develop an in-depth working knowledge of the complete suite of Local Government solutions. The successful candidate will play a pivotal part in ensuring implementations are delivered successfully, on time and budget, and to a high level of customer satisfaction. You will help ensure that Civica is recognised as the leading GovTech Software supplier in the market place. The Technical Consultant will achieve this through positivity, action, professionalism, customer service and industry knowledge. What you will do to be successful in this role as Technical Consultant Key Responsibilities Provide all data related activity of Technical Consultancy Services across several Products to Civica customers Develop and deliver new approaches to Technical delivery to continuously enhance the level of service provided. To deliver data migration and data consultancy for Civica software following Civica project documentation, implementation guidelines and quality standards. Act as the lead point of contact for their Projects for the areas of Data, interfacing and Technical delivery. Define and document data conversion and Load scope and perform data loading in line with agreed process. Testing and due diligence during migrations and Implementations. To produce and maintain documentation to high standards for internal and customer use, including user literature, configuration documentation and technical specifications. To communicate effectively with customers in advance of agreed tasks, provide progress updates during and upon completion, highlight issues, and recommend follow-on actions. Develop ad-hoc reports via a range of industry standard reporting tools To promote Civica, its products and practices in a professional manner. Create SQL scripts to view and report on data Creation of SQL Stored Procedures, Functions and Triggers. Development of back office tools and data pipelines Migration of SSIS packages and legacy SQL approaches to Azure environments Provide workshops and consultancy services in remote or in person format with groups from 1-8 people Work with Customers to support User Acceptance Testing (UAT) of solutions delivered in projects, providing triage and issue resolution where possible and raising enhancements and defects with Product Teams. Liaise with the Civica Project and Account managers Provide quotations for no standard small work packages Provide regular internal progress reports as required Manage customer issues to a successful resolution ensuring that appropriate customer and internal communication is maintained. Commercial acumen to manage deliverables to agreed scope and identify any activities/services over & above that contracted for. Essential Experience Candidates must have experience in Software Implementations, specifically Data Migrations, ideally using Microsoft SQL. They should also have experience within at least one of the following areas of local government either as a supplier or a customer: Housing, Revenues, Asset management, Regulatory data (e.g. licencing, Food Standards), Fire Safety, Transport or Police. Good commercial awareness Ability to gather and define requirements, including documentation and appropriate customer sign-off Good presentation skills Excellent communication skills, both written and verbal Ability to take ownership of problems and see them to resolution Ability to manage change of priorities at short notice Ability to deal with demanding product and project development plans Prepared to travel throughout the UK and Ireland Positive, Proactive & self-motivated A clean driving license SC & NPPV3 holder or ability to become a holder Good customer service skills and ability to deal with customer queries and complaints Time management skills with the ability to work with minimum supervision Experienced in Microsoft Office products 5 or more years Microsoft SQL experience Desirable skills: Python JSON CSS HTML C# APIs We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days Days of Difference - Up to 3 extra days off for volunteering Financial Well-being & Security Pension Contributions - 5% employer match to support your future Income Protection - Up to 75% salary cover for long-term illness Life Assurance - 4x salary tax-free lump sum Critical Illness Cover - £25,000 lump sum (extendable to dependents) Health & Perks Private Medical Insurance - Fast access to private healthcare Health Cash Plan - Claim back physio, therapies & more Dental Insurance - Cover for routine & emergency care Affinity Groups - Join employee-led communities Bounty Bonus - Refer a friend & get rewarded At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Dec 08, 2025
Full time
Overview We're Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. Why you will love this opportunity as Technical Consultant at Civica It's an essential role in the Civica LG Division Services Team, working across a range of products and customers in the portfolio to deliver professional services consultancy on several concurrent projects. You will develop an in-depth working knowledge of the complete suite of Local Government solutions. The successful candidate will play a pivotal part in ensuring implementations are delivered successfully, on time and budget, and to a high level of customer satisfaction. You will help ensure that Civica is recognised as the leading GovTech Software supplier in the market place. The Technical Consultant will achieve this through positivity, action, professionalism, customer service and industry knowledge. What you will do to be successful in this role as Technical Consultant Key Responsibilities Provide all data related activity of Technical Consultancy Services across several Products to Civica customers Develop and deliver new approaches to Technical delivery to continuously enhance the level of service provided. To deliver data migration and data consultancy for Civica software following Civica project documentation, implementation guidelines and quality standards. Act as the lead point of contact for their Projects for the areas of Data, interfacing and Technical delivery. Define and document data conversion and Load scope and perform data loading in line with agreed process. Testing and due diligence during migrations and Implementations. To produce and maintain documentation to high standards for internal and customer use, including user literature, configuration documentation and technical specifications. To communicate effectively with customers in advance of agreed tasks, provide progress updates during and upon completion, highlight issues, and recommend follow-on actions. Develop ad-hoc reports via a range of industry standard reporting tools To promote Civica, its products and practices in a professional manner. Create SQL scripts to view and report on data Creation of SQL Stored Procedures, Functions and Triggers. Development of back office tools and data pipelines Migration of SSIS packages and legacy SQL approaches to Azure environments Provide workshops and consultancy services in remote or in person format with groups from 1-8 people Work with Customers to support User Acceptance Testing (UAT) of solutions delivered in projects, providing triage and issue resolution where possible and raising enhancements and defects with Product Teams. Liaise with the Civica Project and Account managers Provide quotations for no standard small work packages Provide regular internal progress reports as required Manage customer issues to a successful resolution ensuring that appropriate customer and internal communication is maintained. Commercial acumen to manage deliverables to agreed scope and identify any activities/services over & above that contracted for. Essential Experience Candidates must have experience in Software Implementations, specifically Data Migrations, ideally using Microsoft SQL. They should also have experience within at least one of the following areas of local government either as a supplier or a customer: Housing, Revenues, Asset management, Regulatory data (e.g. licencing, Food Standards), Fire Safety, Transport or Police. Good commercial awareness Ability to gather and define requirements, including documentation and appropriate customer sign-off Good presentation skills Excellent communication skills, both written and verbal Ability to take ownership of problems and see them to resolution Ability to manage change of priorities at short notice Ability to deal with demanding product and project development plans Prepared to travel throughout the UK and Ireland Positive, Proactive & self-motivated A clean driving license SC & NPPV3 holder or ability to become a holder Good customer service skills and ability to deal with customer queries and complaints Time management skills with the ability to work with minimum supervision Experienced in Microsoft Office products 5 or more years Microsoft SQL experience Desirable skills: Python JSON CSS HTML C# APIs We Want You to Bring Your Whole Self to Work There is no such thing as the perfect candidate, so if you think you have what it takes but don't necessarily meet every single point on the list above, please still get in touch. We'd love to have a chat and see if you could be a great fit. Why You'll Love Working with Us As a company, we're passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities. We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: Time Off & Work-Life Balance 25 Days Annual Leave + bank holidays - plus the option to buy up to 10 extra days Days of Difference - Up to 3 extra days off for volunteering Financial Well-being & Security Pension Contributions - 5% employer match to support your future Income Protection - Up to 75% salary cover for long-term illness Life Assurance - 4x salary tax-free lump sum Critical Illness Cover - £25,000 lump sum (extendable to dependents) Health & Perks Private Medical Insurance - Fast access to private healthcare Health Cash Plan - Claim back physio, therapies & more Dental Insurance - Cover for routine & emergency care Affinity Groups - Join employee-led communities Bounty Bonus - Refer a friend & get rewarded At Civica, we are committed to building an inclusive and diverse workplace where everyone feels valued and supported. We believe that a variety of perspectives drives innovation and excellence, and we welcome applicants from all backgrounds, cultures, and experiences. We are an equal opportunity employer. We do not discriminate based on race, ethnicity, religion, gender, sexual orientation, disability, age, or any other legally protected characteristic. Our recruitment process is designed to ensure fairness and transparency, so every candidate has an equal chance to contribute to our mission. If you need any adjustments or accommodations to participate in our recruitment process, please let us know. We are here to support you.
Currys
Sales Colleague
Currys Salisbury, Wiltshire
Role overview: Sales Colleague Salisbury Currys, Salisbury Permanent Part Time 15-30 hours per week, with flexibility to work additional hours. £12.21 per hour plus an average bonus per hour of 89p ( rising to £12.51 on successful completion of probation period) . At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of caring and committed colleagues. Join us and you'll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Retail Sales Colleague you don't need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you'll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we'll give you the confidence you need to ensure your recommendations are top notch. Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally. Role overview: As part of this role, you'll be responsible for: Asking the right questions to match customers with products. Making every customer interaction memorable. Offering support services like delivery and installation, recycling and ways to pay. Contributing towards the overall sales performance of the store. Working across different departments and product ranges. Supporting with the running of the store by completing operational tasks. Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won't want to do anything else. You will need to be: Approachable and friendly. Keen to learn about the latest technology. Comfortable achieving personal sales, service and customer experience targets. A strong team player, confident working across all parts of the store and winning as a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include: Monthly performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Retail team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we'll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Dec 07, 2025
Full time
Role overview: Sales Colleague Salisbury Currys, Salisbury Permanent Part Time 15-30 hours per week, with flexibility to work additional hours. £12.21 per hour plus an average bonus per hour of 89p ( rising to £12.51 on successful completion of probation period) . At Currys we're united by one passion: to help everyone enjoy amazing technology. As the UK's best-known retailer of tech, we're proud of the service our customers receive - and it's all down to our team of caring and committed colleagues. Join us and you'll work in a great team where you can be yourself and bring your personality. Working as one team, we learn and grow together, celebrating the big and small moments that make every day amazing. As a Retail Sales Colleague you don't need an in-depth knowledge of tech before you join the team as all our new colleagues attend a two to three day induction either virtually or at our fantastic academy in Fort Dunlop, Birmingham. Here, you'll gain valuable skills and knowledge to help you sell, serve and support our customers and make amazing happen. From supplier training and demos ahead of launches to testing the latest products, we'll give you the confidence you need to ensure your recommendations are top notch. Our Sales Colleagues work flexibly across our opening hours which typically includes Saturdays and Sundays. Our stores are open 7 days a week generally between 9am and 8pm but will vary locally. Role overview: As part of this role, you'll be responsible for: Asking the right questions to match customers with products. Making every customer interaction memorable. Offering support services like delivery and installation, recycling and ways to pay. Contributing towards the overall sales performance of the store. Working across different departments and product ranges. Supporting with the running of the store by completing operational tasks. Our Sales Colleagues all possess the same passion for doing great work. And once you see the pleasure customers get from discovering how amazing technology can help them, you won't want to do anything else. You will need to be: Approachable and friendly. Keen to learn about the latest technology. Comfortable achieving personal sales, service and customer experience targets. A strong team player, confident working across all parts of the store and winning as a team. We know our people are the secret to our success. That's why we're always looking for ways to reward great work. Alongside 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme (for permanent colleagues), you'll find a host of benefits designed to work for you. They include: Monthly performance-related bonus. Product discounts on the latest tech. A range of wellbeing initiatives. Why join us: Join our Retail team and we'll be with you every step of the way, helping you develop the career you want with new opportunities, on-going training and skills for life. And where possible, we'll offer you the flexibility to help fit your work around your other commitments, all with the support of your manager. Not only can you shape your own future, but you can take charge of ours too. As the biggest recycler and repairer of tech in the UK, we're in a position to make a real impact on people and the planet. Every voice has a space at our table and we're committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to make sure you have a fair opportunity to show us your talents during our application process, so if you need any additional assistance with your application please email and we'll do our best to help.
Adecco
Housing Repairs Call Advisor (temp: North London)
Adecco
A fantastic opportunity has emerged for a Repairs Call Advisor to join the housing department at one of Adecco's leading public sector clients, in a temporary assignment for their Contact Centre team. Reporting directly into the Asset & Repairs Manager, this role is full time Monday-Friday 9am-5:00pm (35 hours each week), and the successful candidate will be expected to work from our client's Finsbury Park office in North London five days each week. The nature of the role means you will be expected to handle incoming calls to our client's contact centre, providing comprehensive housing advice and responding to email enquiries. It is an exceptionally busy team, where you will be the first point of contact for residents, contractors and other stakeholders ensuring an excellent customer service is provided at all times. A public sector housing background or knowledge regarding housing repairs would be ideal, but is not essential. This is an exceptionally busy team and quick moving, meaning that any candidates will have to be able to adapt quickly to the situation and be resilient. It would be great if potential candidates have a background in housing already, have worked in a busy frontline housing service and call centre environment. Potential candidates should be: Excellent communicators who will give clear and concise advice to customers Good listeners who will be empathetic when helping residents/customers facing challenging personal circumstances People with good attitude and are willing to learn Quick learners who will be motivated and think innovatively to find solutions for their customers' housing problems Able to work effectively in a team and independently Good IT skills Flexible and able to adapt quickly to the changing needs of our service Ability to operate effectively in a changing environment, to develop and acquire new skills and knowledge The ability to apply learning in the workplace to support continuous improvement of business systems for the benefit of customers Excellent oral and written communication skills and the ability to assist residents with arrears enquiries and determine the correct course of action, by analysing their account history. Handle calls from residents regarding housing repairs and complaints, ensuring all details are correctly recorded and the resident is advised to follow the correct procedure Produce various standard letters, documentation and emails to action as required Escalate to line manager, and/or the correct staff member/department to deal with if unable to resolve the issue. Ability to accurately record all customer contacts, and actions on the customer service management system (Kypera), including the logging of: repairs, transactions, compliments, complaints and correspondence. Take ownership of all queries, personally resolving routine, non-complex issues and passing more complex issues on in line with team service level agreements, chasing for progress reports intermittently and reporting back to the customer. Only applicants who feel they meet the above criteria, are comfortable working from our client's North London Finsbury Park office five days a week and can start on short notice (1-2 weeks' notice maximum) need apply.
Dec 07, 2025
Seasonal
A fantastic opportunity has emerged for a Repairs Call Advisor to join the housing department at one of Adecco's leading public sector clients, in a temporary assignment for their Contact Centre team. Reporting directly into the Asset & Repairs Manager, this role is full time Monday-Friday 9am-5:00pm (35 hours each week), and the successful candidate will be expected to work from our client's Finsbury Park office in North London five days each week. The nature of the role means you will be expected to handle incoming calls to our client's contact centre, providing comprehensive housing advice and responding to email enquiries. It is an exceptionally busy team, where you will be the first point of contact for residents, contractors and other stakeholders ensuring an excellent customer service is provided at all times. A public sector housing background or knowledge regarding housing repairs would be ideal, but is not essential. This is an exceptionally busy team and quick moving, meaning that any candidates will have to be able to adapt quickly to the situation and be resilient. It would be great if potential candidates have a background in housing already, have worked in a busy frontline housing service and call centre environment. Potential candidates should be: Excellent communicators who will give clear and concise advice to customers Good listeners who will be empathetic when helping residents/customers facing challenging personal circumstances People with good attitude and are willing to learn Quick learners who will be motivated and think innovatively to find solutions for their customers' housing problems Able to work effectively in a team and independently Good IT skills Flexible and able to adapt quickly to the changing needs of our service Ability to operate effectively in a changing environment, to develop and acquire new skills and knowledge The ability to apply learning in the workplace to support continuous improvement of business systems for the benefit of customers Excellent oral and written communication skills and the ability to assist residents with arrears enquiries and determine the correct course of action, by analysing their account history. Handle calls from residents regarding housing repairs and complaints, ensuring all details are correctly recorded and the resident is advised to follow the correct procedure Produce various standard letters, documentation and emails to action as required Escalate to line manager, and/or the correct staff member/department to deal with if unable to resolve the issue. Ability to accurately record all customer contacts, and actions on the customer service management system (Kypera), including the logging of: repairs, transactions, compliments, complaints and correspondence. Take ownership of all queries, personally resolving routine, non-complex issues and passing more complex issues on in line with team service level agreements, chasing for progress reports intermittently and reporting back to the customer. Only applicants who feel they meet the above criteria, are comfortable working from our client's North London Finsbury Park office five days a week and can start on short notice (1-2 weeks' notice maximum) need apply.
Adecco
Housing Allocations Officer (temp: West London)
Adecco
An exciting temporary opportunity has arisen with one of our most improved Local Authority Clients for an Allocations Officer, working 50% of the month from home. The role is for 37 hours per week (Monday to Friday) for an initial period of 6 months and will report directly into the Allocations Team Manager. No home visits are required in this post. In this role you will need to undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. In addition, you will be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. Our client is based in West London (not far from Heathrow airport) but the successful candidate will have to: Successfully implement the Allocations Policy to ensure the effective use of properties. Liaise with local authorities, other housing associations and appropriate agencies to achieve the policy objectives in allocating its properties, attending liaison meetings as necessary. Work as part of a team advertising and letting council and RSL homes to applicants on the housing register, or who require emergency temporary accommodation due to threat of homelessness. Challenge RSLs where nominations arrangements are not being met, with supervision from Team Leader. Provide information and advice on mobility schemes including out of London, Seaside and Country Homes and other mobility schemes that may be developed. Provide efficient and effective administration of the allocation of all housing resources available to ensure that customer's needs are met and to ensure the implementation of the Council's Housing Allocation Scheme. Advertise properties and process shortlists to arrange viewings. Experience of allocating temporary &/or permanent accommodation and use of Jigsaw, as well as Home Connections or similar Choice Based Lettings system is essential. Only applicants who meet the above criteria and are available either immediately or on a short notice period (1-2 weeks) need apply for this post, as the client is looking for an immediate start.
Dec 07, 2025
Seasonal
An exciting temporary opportunity has arisen with one of our most improved Local Authority Clients for an Allocations Officer, working 50% of the month from home. The role is for 37 hours per week (Monday to Friday) for an initial period of 6 months and will report directly into the Allocations Team Manager. No home visits are required in this post. In this role you will need to undertake and determine eligibility assessments for potential tenants accessing the housing register to ensure the legality and suitability of every allocation. In addition, you will be responsible for meeting statutory requirements, performance indicators and targets in the letting of all social housing. Our client is based in West London (not far from Heathrow airport) but the successful candidate will have to: Successfully implement the Allocations Policy to ensure the effective use of properties. Liaise with local authorities, other housing associations and appropriate agencies to achieve the policy objectives in allocating its properties, attending liaison meetings as necessary. Work as part of a team advertising and letting council and RSL homes to applicants on the housing register, or who require emergency temporary accommodation due to threat of homelessness. Challenge RSLs where nominations arrangements are not being met, with supervision from Team Leader. Provide information and advice on mobility schemes including out of London, Seaside and Country Homes and other mobility schemes that may be developed. Provide efficient and effective administration of the allocation of all housing resources available to ensure that customer's needs are met and to ensure the implementation of the Council's Housing Allocation Scheme. Advertise properties and process shortlists to arrange viewings. Experience of allocating temporary &/or permanent accommodation and use of Jigsaw, as well as Home Connections or similar Choice Based Lettings system is essential. Only applicants who meet the above criteria and are available either immediately or on a short notice period (1-2 weeks) need apply for this post, as the client is looking for an immediate start.
Midas
Senior National Accounts Manager - FMCG
Midas Reigate, Surrey
Senior National Account Manager Location Guildford, Reigate, Sevenoaks, Walton on Thames, Tunbridge Wells, Kingston upon Thames, Croydon, Crawley, Epsom, Leatherhead, Dorking Package £75,000 to £100,000 per annum DOE, company bonus, pension contribution, plus other benefits. Working Hours: Monday to Thursday 8am 5pm (office based Reigate), Friday WFH (This role does not include a car as you will be working from the office 4 days per week. Mileage is paid should the business require you to travel) The Company Our client is a leading, award-winning, employee-owned UK importer and distributor of premium ambient products to the UKs leading supermarket retail chains and they are looking for an experienced and driven Senior National Account Manager to join their Sales team, this role is due to company expansion. The business is known for both their own brand and retail own-label range of ambient andother specialist products. This a fantastic opportunity for a commercially minded professional to manage high value key accounts, develop new business opportunities, and contribute to the continued success of a value led, customer-focused organisation. The Role This is a senior national account management role focusing on: Taking ownership of a major retail account (or accounts) and driving growth across new and existing business. Managing and supporting NAMs Spotting and securing new opportunities new listings, new lines, new wins. Building strong, long-term relationships with customers across all functions from Buying and Supply Chain to Technical and Product Development. Working closely with the Procurement team to make sure youre always getting the best market opportunities for our customers. Managing contracts, reporting on performance, and always looking for ways to add value. The Person We are looking for a robust, driven and commercially minded sales professional with a strong background in high value account management Working as a Senior National Account Manager or highly experienced NAM managing high value accounts for a Foodservice or FMCG wholesaler or manufacture is essential. Experience selling into the grocery or foodservice channel at national account level is essential. Experience selling into large national retail supermarkets is essential, such as Aldi, Waitrose, Tesco and Bidfood. You will live within one hours commute of Reigate and be happy with a hybrid set up JBRP1_UKTJ
Dec 07, 2025
Full time
Senior National Account Manager Location Guildford, Reigate, Sevenoaks, Walton on Thames, Tunbridge Wells, Kingston upon Thames, Croydon, Crawley, Epsom, Leatherhead, Dorking Package £75,000 to £100,000 per annum DOE, company bonus, pension contribution, plus other benefits. Working Hours: Monday to Thursday 8am 5pm (office based Reigate), Friday WFH (This role does not include a car as you will be working from the office 4 days per week. Mileage is paid should the business require you to travel) The Company Our client is a leading, award-winning, employee-owned UK importer and distributor of premium ambient products to the UKs leading supermarket retail chains and they are looking for an experienced and driven Senior National Account Manager to join their Sales team, this role is due to company expansion. The business is known for both their own brand and retail own-label range of ambient andother specialist products. This a fantastic opportunity for a commercially minded professional to manage high value key accounts, develop new business opportunities, and contribute to the continued success of a value led, customer-focused organisation. The Role This is a senior national account management role focusing on: Taking ownership of a major retail account (or accounts) and driving growth across new and existing business. Managing and supporting NAMs Spotting and securing new opportunities new listings, new lines, new wins. Building strong, long-term relationships with customers across all functions from Buying and Supply Chain to Technical and Product Development. Working closely with the Procurement team to make sure youre always getting the best market opportunities for our customers. Managing contracts, reporting on performance, and always looking for ways to add value. The Person We are looking for a robust, driven and commercially minded sales professional with a strong background in high value account management Working as a Senior National Account Manager or highly experienced NAM managing high value accounts for a Foodservice or FMCG wholesaler or manufacture is essential. Experience selling into the grocery or foodservice channel at national account level is essential. Experience selling into large national retail supermarkets is essential, such as Aldi, Waitrose, Tesco and Bidfood. You will live within one hours commute of Reigate and be happy with a hybrid set up JBRP1_UKTJ
Softcat
AWS Alliance Manager
Softcat City, Manchester
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 07, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
JK Recruitment Ltd
Sales & Logistics Administrator
JK Recruitment Ltd Willand, Devon
Responsibilities and Duties As the Sales & Logistics Administrator, you will be an integral part of our small, high-performing office team, offering valuable support to your colleagues. The team will offer a warm supportive welcome and will support you to be hugely successful in the role. Reporting to the office manager you will be responsible for maintaining and updating all sales orders, using spreadsheets and our bespoke trading system. You will be responsible for communicating effectively with customers, hauliers both inbound/outbound and general queries. You will be reprocessing stock on a daily basis and participating in regular stock control checks. Other reasonable duties as required. Qualifications and Skills Professional telephone manner Highly organized Ability to work independently and as part of a team. Ability to cope under pressure and to prioritise workloads. Good communication skills, both verbal and written. Previous experience in an office admin and logistics role. Computer literate to more than just a basic level. We have our own bespoke system which will take time to learn but will be fully supported. Good natured, motivated, cooperative, proactive, positive and responsive to the requirements of our customers and business.
Dec 07, 2025
Full time
Responsibilities and Duties As the Sales & Logistics Administrator, you will be an integral part of our small, high-performing office team, offering valuable support to your colleagues. The team will offer a warm supportive welcome and will support you to be hugely successful in the role. Reporting to the office manager you will be responsible for maintaining and updating all sales orders, using spreadsheets and our bespoke trading system. You will be responsible for communicating effectively with customers, hauliers both inbound/outbound and general queries. You will be reprocessing stock on a daily basis and participating in regular stock control checks. Other reasonable duties as required. Qualifications and Skills Professional telephone manner Highly organized Ability to work independently and as part of a team. Ability to cope under pressure and to prioritise workloads. Good communication skills, both verbal and written. Previous experience in an office admin and logistics role. Computer literate to more than just a basic level. We have our own bespoke system which will take time to learn but will be fully supported. Good natured, motivated, cooperative, proactive, positive and responsive to the requirements of our customers and business.
Softcat
AWS Alliance Manager
Softcat Marlow, Buckinghamshire
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 07, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Softcat
AWS Alliance Manager
Softcat City, Birmingham
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Dec 07, 2025
Full time
Would you like to kick start your career in a supportive, collaborative and innovative company? Do you enjoy working as part of an enthusiastic, passionate, and collaborative team? Join our Alliances Team The Alliances team at Softcat drives strategic vendor success with sharp focus and collaborative expertise. They're the architects of our vendor strategy, working seamlessly across functions to ensure we have the right alignments to the right vendors to support our technology proposition. Working diligently with our vendors they will ensure that we have the right strategic vision that aligns to our own goals and objective, reviewing market opportunities and innovating to ensure Softcat, alongside our vendors stay as market leaders. Success. The Softcat Way. It's an exciting time to be at Softcat, one of the UK's most successful technology solutions businesses. We help customers to use technology to succeed, by putting our employees first. We've reached the £1 billion+ pa revenue milestone, opened our first office outside the UK and picked up a series of industry awards. We've got even bigger plans for the future. So, if you share our drive and ambition, get ready to achieve more from your career. Strengthening Strategic Alliances with AWS The AWS Alliance Manager will drive the strategic vision for AWS. In this role, you will be required cross-functional collaboration to meet partnership goals, build strong relationships, and lead new initiatives. As an AWS Alliance Manager, you'll be responsible for: Creating and executing Joint Business Plans (JBPs) and collaborating on Go-To-Market strategies, incentives, and sales enablement activities Supporting internal and external sales pipelines, aligning with Business Development Representatives on customer opportunities Building strong relationships across commercial, sales, technical, and operational teams, and represent the company at UK industry events Leading Quarterly Business Reviews (QBRs), resolving vendor-related issues, and maintaining up-to-date sales and technical certifications Monitoring and reporting on vendor earnings, channel performance, and competitor insights, ensuring alignment with company goals We'd love you to have Demonstrated experience in building and managing collaborative partnerships and vendor relationships Confident in leading engaging business reviews and discussions with diverse stakeholders Holds or is actively pursuing relevant Sales and Technical certifications to support continuous learning Skill in fostering inclusive, cross-functional relationships both internally and externally Being thoughtful and have an analytical approach to partnership performance, with strong attention to detail and task prioritisation We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply - we would love to hear from you! Work in a way that works for you We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Hybrid working - 3 days in the office and 2 days working from home Working flexible hours - flexing the times you start and finish during the day Flexibility around school pick up and drop offs Working with us Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background. Join us To become part of the success story, please apply now. If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
Tradewind Recruitment
Trainee Recruitment Consultant
Tradewind Recruitment
Trainee Recruitment Consultant required - full time post supporting the Education Sector Full training and career promotion pathway provide - great track record of building successful consultants via our IMPACT Academy! Tradewind are a Top 100 Sunday Times company (4 years running!) who support schools across the home counties with temporary, long term and daily supply staff. Part of a huge national network of offices with centralised training, payroll, compliance and safeguarding teams we are looking for our next trainee Consultant from December or January and support our St Albans office. Why Choose Tradewind? We are one of the largest national education agencies and offer a balanced and comprehensive training programme for trainee consultants (or Recruitment Coordinators as we call them) you will hone and develop the skills you need to be a success in the rewarding world of education recruitment. Competitive Salaries: Start with a 28,000 base salary and start impacting your earnings from day 1 with bonues, realistic OTE = 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With St Albans' picturesque surroundings and easy access to London, you can enjoy a perfect work-life balance! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Excited about the opportunities? We are currently recruiting for our St Albans team and eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in St Albans.
Dec 07, 2025
Full time
Trainee Recruitment Consultant required - full time post supporting the Education Sector Full training and career promotion pathway provide - great track record of building successful consultants via our IMPACT Academy! Tradewind are a Top 100 Sunday Times company (4 years running!) who support schools across the home counties with temporary, long term and daily supply staff. Part of a huge national network of offices with centralised training, payroll, compliance and safeguarding teams we are looking for our next trainee Consultant from December or January and support our St Albans office. Why Choose Tradewind? We are one of the largest national education agencies and offer a balanced and comprehensive training programme for trainee consultants (or Recruitment Coordinators as we call them) you will hone and develop the skills you need to be a success in the rewarding world of education recruitment. Competitive Salaries: Start with a 28,000 base salary and start impacting your earnings from day 1 with bonues, realistic OTE = 35,000 to 40,000 in your first year. Immediate Commission: Begin earning commission from your first day, rewarding your hard work and success. Generous Holidays: Enjoy 35 days of annual leave, plus reduced hours during holiday periods (4.5 hours). With St Albans' picturesque surroundings and easy access to London, you can enjoy a perfect work-life balance! Global Trips: Participate in all-expenses-paid trips to exciting international destinations with our company-wide events. Perks: Enjoy Friday drinks, daily free breakfast, and significant investment in employee well-being. Professional Growth: Access continuous professional development and internal promotions, with many of our Managers and Directors having started as Consultants. Introducing the Impact Academy The Impact Academy is a comprehensive training programme designed to equip you with the skills needed to excel as a Recruitment Consultant. Your Role In your first year, you will: Source and interview candidates for temporary and permanent roles. Craft professional CV profiles for client marketing. Increase candidate placements by working closely with our sales teams. Meet weekly targets and KPIs set in conjunction with your manager. Earn commission at every stage of your progress. Ongoing Support and Mentorship You will receive unwavering support from your team manager, our top-tier training team, and a mentor. Collaborate with some of the most successful recruitment consultants in the education sector as you develop your role and professional skills. Advancement and Beyond After successfully completing your first year, you will move to a specially assigned Sales Desk. Unlike other firms, we ensure you receive advanced training in: Business Development Margin Negotiation Visit Impact Training Safeguarding Managing Difficult Conversations Customer Service and Time Management Your Path to Success At Tradewind Recruitment, we recognise the challenges of the Recruitment Consultant role, particularly in the education sector. Our investment in the Impact Academy is unmatched. Join a legacy of success, with previous graduates reaching top 10 consultant status within a year of starting in sales. Join Our Team Excited about the opportunities? We are currently recruiting for our St Albans team and eager to hear from motivated individuals with a 'can-do' attitude. While experience in sales and education is beneficial, your drive and determination are what truly matter. For more information and the chance for an immediate interview, submit your CV to (url removed) today. Don't miss this chance to begin a rewarding career journey with Tradewind Recruitment's Impact Academy in St Albans.
Brakes
IT Services Engineer
Brakes
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Dec 07, 2025
Full time
Job Description Sysco are currently recruiting for a Services Engineer to join the Newhouse Technology team reporting to the Services Engineer Manager. As the Services Engineer it is your responsibility to provide both onsite and remote 2nd line technical support of end user technology throughout Sysco GB. Promoting excellent customer service, dealing with colleagues in a professional, friendly and helpful manner. This role is working on site in our Newhouse, Scotland depot, and is covering Inverness and Dundee, so you must be based in Scotland, and a good degree of flexibility is required for travel to these depots when needed. Key Accountabilities and Responsibilities: Provide both onsite and remote 2nd line support for end-users Ability to prioritise workload to ensure service levels are maintained. Management and closure of incidents and service requests via the helpdesk ticketing system, owning through to resolution. Proactive replacement of end of life assets, including the asset disposal or recycling of the old device. Provide IT Induction for new starters, ensuring they have the hardware and software required to perform in their role. Administration of mobile devices via an MDM platform and SIM card connections Maintain accurate asset inventory of IT hardware, including but not limited to Laptops, Desktops, Printers, Networking hardware including switches, routers and access points, mobile phones, tablet devices, UPS and Comms Room Air Conditioning Ensure that changes are made in accordance to change management guidelines and policies. Providing support to projects as required to support the deployment of new technologies. About you: The successful candidate will have a good working knowledge of maintaining IT security, infrastructure, and service standards as well as a technical knowledge of Microsoft product base including client Operating Systems (Windows 10 and 11) Teams, Office 365 and Azure. You will have experience of administering MDM platforms such as Endpoint Manager (Intune) an understanding of networking (Wireless, LAN and WAN). You must have excellent interpersonal skills and be customer service focused with a keen attention to detail which is essential in maintaining accurate inventory data and documentation. You should have experience of supporting networked printers and proven troubleshooting skills for hardware and application support as well as active Directory / Azure AD understanding and administration experience. It is highly advantageous that the successful candidate has an ITIL V3/ V4 foundation certificate and experience of service delivery frameworks. What we offer: A competitive salary Pension scheme Generous holiday allowance of 25 days, with option to purchase additional holidays + bank holidays. Huge discounts on all sorts of lovely food and award-winning products through our staff shop Discounts on Cinema tickets, shopping and earn cashback on purchases through Sodexo. Recognition awards and Incentives Real career opportunities - being part of Sysco, the world's leading foodservice business, opens a world of possibility.
Underwriting Manager
Updraft City, Manchester
Overview Updraft. Helping you make changes that pay off. Updraft is an award winning, FCA-authorised, high-growth fintech based in London. Our vision is to revolutionise the way people spend and think about money, by automating the day to day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts and other loans. A 360 degree spending view across all your financial accounts (using Open banking) A free credit report with tips and guidance to help improve your credit score Native AI led personalised financial planning to help users manage money, pay off their debts and improve their credit scores Intelligent lending products to help reduce cost of credit We have built scale and are getting well recognised in the UK fintech ecosystem. 800k+ users of the mobile app that has helped users swap c £500 m of costly credit-card debt for smarter credit, putting hundreds of thousands on a path to better financial health The product is highly rated by our customers. We are rated 4.8 on Trustpilot, 4.8 on the Play Store, and 4.4 on the iOS Store We are selected for Technation Future Fifty 2025 - a program that recognizes and supports successful and innovative scaleups to IPOs - 30% of UK unicorns have come out of this program. Updraft once again featured on the Sifted 100 UK startups - among only 25 companies to have made the list over both years 2024 and 2025 We are looking for exceptional talent to join us on our next stage of growth with a compelling proposition - purpose you can feel, impact you can measure, and ownership you'll actually hold. Expect a hybrid, London-hub culture where cross-functional squads tackle real-world problems with cutting-edge tech; generous learning budgets and wellness benefits; and the freedom to experiment, ship, and see your work reflected in customers' financial freedom. At Updraft, you'll help build a fairer credit system. The Role The role will lead Updraft's Underwriting team. The role will be responsible for all of the procedures within Underwriting, constantly improving them to optimise speed of decision with business outcome. They will also be responsible for Fraud, both at the application stage and post-application where a customer has potentially been a victim of fraud. We're looking for someone who can take ownership of these areas and drive significant process improvement through automation and AI development whilst also improving overall business performance. The successful candidate will be able to set the overall strategy and identify relevant automation use cases through appropriate leadership and collaboration whilst being hands-on and having enough technical knowledge to work with Engineering to deliver on the changes. The position is ideal for someone with experience in Underwriting within consumer lending, particularly within fast-paced, technology-driven financial services environments. You will be reporting to the COO. Key Responsibilities Own the Underwriting policy and procedures, making continual improvements to ensure they align to new business campaigns and application types Review cases where a customer has been a victim of fraud to determine the appropriate outcome Provide regular feedback to the Credit Risk team on quality of referrals and opportunity for improvement Deliver fast-paced change through automation and AI to improve process efficiency and effectiveness Lead a team of human and AI agents to deliver against Underwriting targets Personally review referrals, when necessary, to ensure the team remains within SLA Present key MI to the leadership team on a regular basis, alongside plans of how to continually improve performance Work closely with Data Science, Engineering, Compliance, and other customer facing teams to ensure decisions support both customer outcomes and regulatory standards. Qualifications Experience: Strong background in Underwriting within Consumer Lending Start-Up Culture: Familiarity with start-up culture and comfort with fast-paced, evolving environments AI & Automation: Proven track record of improving efficiency through use of AI and automation Leadership: Proven experience in leading teams and managing cross-functional initiatives Communication: Strong interpersonal skills to collaborate with stakeholders and provide updates to the leadership team effectively Previous experience with consumer finance, particularly in credit cards, personal loans, or buy-now-pay-later products Benefits Flexible hybrid working Pension and Medical plan Opportunities for career growth within a high-growth fintech
Dec 07, 2025
Full time
Overview Updraft. Helping you make changes that pay off. Updraft is an award winning, FCA-authorised, high-growth fintech based in London. Our vision is to revolutionise the way people spend and think about money, by automating the day to day decisions involved in managing money and mainstream borrowings like credit cards, overdrafts and other loans. A 360 degree spending view across all your financial accounts (using Open banking) A free credit report with tips and guidance to help improve your credit score Native AI led personalised financial planning to help users manage money, pay off their debts and improve their credit scores Intelligent lending products to help reduce cost of credit We have built scale and are getting well recognised in the UK fintech ecosystem. 800k+ users of the mobile app that has helped users swap c £500 m of costly credit-card debt for smarter credit, putting hundreds of thousands on a path to better financial health The product is highly rated by our customers. We are rated 4.8 on Trustpilot, 4.8 on the Play Store, and 4.4 on the iOS Store We are selected for Technation Future Fifty 2025 - a program that recognizes and supports successful and innovative scaleups to IPOs - 30% of UK unicorns have come out of this program. Updraft once again featured on the Sifted 100 UK startups - among only 25 companies to have made the list over both years 2024 and 2025 We are looking for exceptional talent to join us on our next stage of growth with a compelling proposition - purpose you can feel, impact you can measure, and ownership you'll actually hold. Expect a hybrid, London-hub culture where cross-functional squads tackle real-world problems with cutting-edge tech; generous learning budgets and wellness benefits; and the freedom to experiment, ship, and see your work reflected in customers' financial freedom. At Updraft, you'll help build a fairer credit system. The Role The role will lead Updraft's Underwriting team. The role will be responsible for all of the procedures within Underwriting, constantly improving them to optimise speed of decision with business outcome. They will also be responsible for Fraud, both at the application stage and post-application where a customer has potentially been a victim of fraud. We're looking for someone who can take ownership of these areas and drive significant process improvement through automation and AI development whilst also improving overall business performance. The successful candidate will be able to set the overall strategy and identify relevant automation use cases through appropriate leadership and collaboration whilst being hands-on and having enough technical knowledge to work with Engineering to deliver on the changes. The position is ideal for someone with experience in Underwriting within consumer lending, particularly within fast-paced, technology-driven financial services environments. You will be reporting to the COO. Key Responsibilities Own the Underwriting policy and procedures, making continual improvements to ensure they align to new business campaigns and application types Review cases where a customer has been a victim of fraud to determine the appropriate outcome Provide regular feedback to the Credit Risk team on quality of referrals and opportunity for improvement Deliver fast-paced change through automation and AI to improve process efficiency and effectiveness Lead a team of human and AI agents to deliver against Underwriting targets Personally review referrals, when necessary, to ensure the team remains within SLA Present key MI to the leadership team on a regular basis, alongside plans of how to continually improve performance Work closely with Data Science, Engineering, Compliance, and other customer facing teams to ensure decisions support both customer outcomes and regulatory standards. Qualifications Experience: Strong background in Underwriting within Consumer Lending Start-Up Culture: Familiarity with start-up culture and comfort with fast-paced, evolving environments AI & Automation: Proven track record of improving efficiency through use of AI and automation Leadership: Proven experience in leading teams and managing cross-functional initiatives Communication: Strong interpersonal skills to collaborate with stakeholders and provide updates to the leadership team effectively Previous experience with consumer finance, particularly in credit cards, personal loans, or buy-now-pay-later products Benefits Flexible hybrid working Pension and Medical plan Opportunities for career growth within a high-growth fintech
Contracts Manager
Ultra Electronics Group
# We are Ultra Precision Control Systems Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry. Our team of experts are at the heart of our success, which is why we are dedicated to fostering a safe working environment and a positive culture where every staff member feels valued and respected.We solve our customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground. Our solutions can be found in the latest military aircraft and vehicles, in civil aircraft, and in unmanned vehicles.We help to ensure our customers get to where they need to be safely, achieve their objectives and keep on going back.# Flexible Working Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.# Job DescriptionUltra Precision Control Systems (PCS) is a leading developer of mission and safety critical equipment in the defence and aerospace industries. We support our global military and civil customers (key industry primes such as Boeing, Airbus, Lockheed Martin, Raytheon and Gulfstream) by providing innovative electronic, electro-mechanical and pneumatic solutions that meet operational, reliability and environmental needs for safety critical and high integrity applications. We also provide equipment for modern military land vehicles that improve their reliability and performance whilst reducing the burden on their operators and maintainers. Our products are integrated onto market leading platforms such as F-35, Eurofighter Typhoon, Gripen, A400M, Boeing 787, Airbus A350, Gulfstream G650, Ajax and Challenger vehicles to name but a few. The product portfolio at Ultra PCS ranges from blue sky research programmes and new to market products, development, production, through to after-market solutions. Key responsibilities Ensure and maintain effective commercial governance in accordance with policies, procedures and processes Support implementation of commercial objectives and their effective management and achievement Implementation of effective contract management during project lifecycles for the IPT, including customer liaison and customer relationship management on contractual matters Contribute to the commercial aspects of Bids, including the drafting of terms and conditions and clearance through the Bid review process Preparation, review and negotiation of agreements including, but not limited to NDAs/PIAs, MoUs, LTAs, Agency Agreements, PDS, Teaming Agreements, to protect Ultra's commercial and financial interests. Ensure the effective flow of prime terms into contractual arrangements with suppliers Implementation of effective contract management during project lifecycles for the IPT Lead contract negotiations for non-strategic bids and subcontracts. Support strategic bids and contract negotiations Identification and mitigation of commercial and contractual risk throughout the project lifecycle from bid to closure Negotiation and management of any bank issued bonds and guarantees to mitigate risk and ensure timely return from issuing and counter guaranteeing banks Implementation of the appropriate commercial / contractual arrangements for the delivery of the IPT's strategic projects and programmes, ensuring that such arrangements protect Ultra's commercial and financial interests Propose and manage effective arrangements for non-strategic projects and programmes Maintaining the strategically important Contracts Register and delivery of commercial analysis and reports and briefs along with inputs to CSRs and participate in senior level discussions Support implementation and management of key business processes ensuring commercial integrity of activities through the bid review process ensuring that all business development opportunities and bids meet agreed commercial criteria including risk-reward balance Support other commercial team members in the further development of overall commercial awareness across the enterprise Work collaboratively with and support the IPT and other functions. Share ownership of problems and actively support resolution strategies, plans and actions Implement strategic decisions, in conjunction with Engineering, regarding the implementation of IP management policies. Ensure continued protection and management of IP and confidential information Support government contracting price investigations. Provide management level reports detailing outcomes and any action plans Contribute to continuous improvement by supporting achievement of functional OKRs Support development and maintenance of commercial and contracting, procedures and policies and templates and implement them in assigned areas to support improved business effectiveness. Keep up to date with and research new commercial developments in assigned areas and assist in assessing their advantage to the business Knowledge, skills and experience Essential A minimum of 5 years prior commercial experience in an aerospace, defence or a related technology industry, demonstrating all, or substantially all, of the above responsibilities Well organised and confident individual able to take the lead on business issues Previous experience in a customer interface role Can demonstrate the ability to identify key areas in contract terms supplied by other parties that, if accepted, would represent a significant risk to the Company A lateral thinker that demonstrates Commercial awareness, business acumen and an attention to detail whilst meeting challenging deadlines Confidence with numbers Good communicator - oral and written Can demonstrate the ability to effectively liaise with internal and external customers and stakeholders Works effectively in a team Self-motivated and proactively able to manage own work to in order to achieve objectives Use own initiative within the scope of the role Plans work and delivers on time, with agility to re-plan priorities to meet the needs of the business Demonstrates a high level of integrity and inspires trust Ability to identify and develop solutions to problems Demonstrates a "Can do" positive attitude, with a willingness to develop Good application of Microsoft packages and relevant software Embraces and shares Ultra's APSIRE values Desirable Working experience of US Federal Acquisition Regulations (FARS and DFARS) Working experience of US TINA Appreciation of UK and US export control regulations Recognition of contract law Qualifications Degree educated in a Business or related subject is essential Post-graduation Commercial certifications (such as WCC CCM) is desirable Benefits: Every employee is critical to our success and as such we offer a range of flexible employee benefits along with career development opportunities. Flexible working within core working hours 25 days holiday (185 hrs) with the option to buy/sell 5 days (37 hrs) plus bank holidays 4 times your annual salary in life assurance Flexible benefits package Pension Scheme - Less than 5 years' service up to 5.5% employer contributions, 5 years' service + up to 7.5% employer contributions. Sports and Social club Supportive and friendly working environment with regular team eventsYou couldn't be joining the team and Ultra at a more exciting time. Therefore if this sounds of interest, please follow the application process# Nationality Requirements Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake
Dec 07, 2025
Full time
# We are Ultra Precision Control Systems Ultra PCS is a leading developer of mission and safety critical equipment in the defence and aerospace industry. Our team of experts are at the heart of our success, which is why we are dedicated to fostering a safe working environment and a positive culture where every staff member feels valued and respected.We solve our customers' problems, providing engineering solutions to safety and mission critical challenges in the air and on the ground. Our solutions can be found in the latest military aircraft and vehicles, in civil aircraft, and in unmanned vehicles.We help to ensure our customers get to where they need to be safely, achieve their objectives and keep on going back.# Flexible Working Wherever possible, we will consider a variety of working options to suit your lifestyle, whether that be hybrid home/office working, flexible working and part or full time employment. It's the 'innovating' and 'empowering' values that we ASPIRE to be. We welcome the challenge to work in new ways and have trust in you when getting the job done because we recognise, our business is our people.# Job DescriptionUltra Precision Control Systems (PCS) is a leading developer of mission and safety critical equipment in the defence and aerospace industries. We support our global military and civil customers (key industry primes such as Boeing, Airbus, Lockheed Martin, Raytheon and Gulfstream) by providing innovative electronic, electro-mechanical and pneumatic solutions that meet operational, reliability and environmental needs for safety critical and high integrity applications. We also provide equipment for modern military land vehicles that improve their reliability and performance whilst reducing the burden on their operators and maintainers. Our products are integrated onto market leading platforms such as F-35, Eurofighter Typhoon, Gripen, A400M, Boeing 787, Airbus A350, Gulfstream G650, Ajax and Challenger vehicles to name but a few. The product portfolio at Ultra PCS ranges from blue sky research programmes and new to market products, development, production, through to after-market solutions. Key responsibilities Ensure and maintain effective commercial governance in accordance with policies, procedures and processes Support implementation of commercial objectives and their effective management and achievement Implementation of effective contract management during project lifecycles for the IPT, including customer liaison and customer relationship management on contractual matters Contribute to the commercial aspects of Bids, including the drafting of terms and conditions and clearance through the Bid review process Preparation, review and negotiation of agreements including, but not limited to NDAs/PIAs, MoUs, LTAs, Agency Agreements, PDS, Teaming Agreements, to protect Ultra's commercial and financial interests. Ensure the effective flow of prime terms into contractual arrangements with suppliers Implementation of effective contract management during project lifecycles for the IPT Lead contract negotiations for non-strategic bids and subcontracts. Support strategic bids and contract negotiations Identification and mitigation of commercial and contractual risk throughout the project lifecycle from bid to closure Negotiation and management of any bank issued bonds and guarantees to mitigate risk and ensure timely return from issuing and counter guaranteeing banks Implementation of the appropriate commercial / contractual arrangements for the delivery of the IPT's strategic projects and programmes, ensuring that such arrangements protect Ultra's commercial and financial interests Propose and manage effective arrangements for non-strategic projects and programmes Maintaining the strategically important Contracts Register and delivery of commercial analysis and reports and briefs along with inputs to CSRs and participate in senior level discussions Support implementation and management of key business processes ensuring commercial integrity of activities through the bid review process ensuring that all business development opportunities and bids meet agreed commercial criteria including risk-reward balance Support other commercial team members in the further development of overall commercial awareness across the enterprise Work collaboratively with and support the IPT and other functions. Share ownership of problems and actively support resolution strategies, plans and actions Implement strategic decisions, in conjunction with Engineering, regarding the implementation of IP management policies. Ensure continued protection and management of IP and confidential information Support government contracting price investigations. Provide management level reports detailing outcomes and any action plans Contribute to continuous improvement by supporting achievement of functional OKRs Support development and maintenance of commercial and contracting, procedures and policies and templates and implement them in assigned areas to support improved business effectiveness. Keep up to date with and research new commercial developments in assigned areas and assist in assessing their advantage to the business Knowledge, skills and experience Essential A minimum of 5 years prior commercial experience in an aerospace, defence or a related technology industry, demonstrating all, or substantially all, of the above responsibilities Well organised and confident individual able to take the lead on business issues Previous experience in a customer interface role Can demonstrate the ability to identify key areas in contract terms supplied by other parties that, if accepted, would represent a significant risk to the Company A lateral thinker that demonstrates Commercial awareness, business acumen and an attention to detail whilst meeting challenging deadlines Confidence with numbers Good communicator - oral and written Can demonstrate the ability to effectively liaise with internal and external customers and stakeholders Works effectively in a team Self-motivated and proactively able to manage own work to in order to achieve objectives Use own initiative within the scope of the role Plans work and delivers on time, with agility to re-plan priorities to meet the needs of the business Demonstrates a high level of integrity and inspires trust Ability to identify and develop solutions to problems Demonstrates a "Can do" positive attitude, with a willingness to develop Good application of Microsoft packages and relevant software Embraces and shares Ultra's APSIRE values Desirable Working experience of US Federal Acquisition Regulations (FARS and DFARS) Working experience of US TINA Appreciation of UK and US export control regulations Recognition of contract law Qualifications Degree educated in a Business or related subject is essential Post-graduation Commercial certifications (such as WCC CCM) is desirable Benefits: Every employee is critical to our success and as such we offer a range of flexible employee benefits along with career development opportunities. Flexible working within core working hours 25 days holiday (185 hrs) with the option to buy/sell 5 days (37 hrs) plus bank holidays 4 times your annual salary in life assurance Flexible benefits package Pension Scheme - Less than 5 years' service up to 5.5% employer contributions, 5 years' service + up to 7.5% employer contributions. Sports and Social club Supportive and friendly working environment with regular team eventsYou couldn't be joining the team and Ultra at a more exciting time. Therefore if this sounds of interest, please follow the application process# Nationality Requirements Candidates must be able to work in the UK without restrictions in accordance with UK National Law and be prepared to successfully undertake
Client Lead - National Security
QinetiQ Limited Farnborough, Hampshire
Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
Dec 07, 2025
Full time
Client Lead - National Security Location: Farnborough, England, United Kingdom Role Type: Permanent - Full Time Package: Competitive Salaries + Benefits Role ID: SF18372 Are you ready to be part of the future? At QinetiQ, we're not just imagining tomorrow we are creating it. From cutting edge defence technology to ground breaking innovations our mission is to empower and protect lives. Join us as a Senior Client Manager, where you will have the opportunity to work with cutting edge technology in partnership with some of the most brilliant minds. We have a new, exciting opportunity for a Senior Client Manager - National Security. This role will be based from our Farnborough site with some travel, and we also offer hybrid working. Role Purpose Provide central focus and orchestration for all QinetiQ engagement with National Security Client to ensure coherence of Go to market strategy and all engagements with this client. Build strong relationships and network across customer community, lead on development of coherent engagement plan and oversee its implementation across this community. Build in depth understanding of National Security Clients' strategic aims, budgets and funded programme lines. Build, coach and mentor Client Management team who report directly into this role and who are aligned with key client accounts that sit within this market segment. Day to day leadership and mentoring of this Client Management team. Implement and support ongoing development of operational tempo and heartbeat to drive coherent engagement across all relevant QQ stakeholders engaging with National Security Working with Sector MDs and BD Director develop and implement GTM strategy for National Security Ensure coherency of our GTM strategy across Defence and wider Government as appropriate Ensure ongoing alignment with IDTs to ensure effective and efficient development and execution of farmed opportunities Development and execution of larger strategic opportunities and propositions - working with the BDD and Head of Capture and Bidding Business planning to support ISBP development, and in year forecasting Ensure alignment wider QinetiQ through peer level stakeholder engagement - Capture Managers, CTO office, Campaign BD leads Key Accountabilities Leadership: provide direct and "hands on" leadership and coordination of all QinetiQ engagements into this client. Nurture and develop Client Management team aligned with the client and ensure that the team is appropriately trained in Company Best practice and that it follows this routinely in the execution of all Business Winning activities in this area. Stakeholder management: build thorough understanding of Client stakeholders, organisational construct and ways of working. Coordinate all QinetiQ engagements into this community to ensure alignment of messaging across our business. Similarly, in conjunction with the Client Management team reporting in to this role, develop strong relationships across all QinetiQ stakeholders engaging with this Client. Got to market Strategy: working across internal and external stakeholders develop a coherent Go To market Strategy for this client. This GTM strategy should leverage thorough and in depth understanding of the clients own strategy, budget and forecasted spend on future procurements. Support Development of QinetiQ strategy: engage with UKI Strategy Director and TOE functions to ensure that QinetiQ's own strategic growth plans are aligned with those of National Security Clients and that we are building skills and capacity necessary to execute on that strategy. Order Intake Number for National Security secure in year orders in line with Targets for this area whilst building credible pipeline and platform for future growth and delivery of longer term ISBP order intake commitments Capture/Bid Management: engage with UK Intelligence Head of Capture and Bid Management to ensure that approved Capture plans are in place and are being executed for all major opportunities being executed within the Defence and Training Market. Ensure that best practice is applied at all times in the execution of these captures through "hands on" leadership of all major Captures. Forward planning resourcing: Proactively engage with the Intelligence Sector BDD and Operations Lead to ensure that there is a clear forward view of the pipeline and resourcing requirements. Ensure opportunities can be resourced correctly from a Capture/Bid Management perspective and that requirements for technical resource from the business are known and understood. Wider engagement: Proactively engage with the Global Campaigns and UK Defence Sectors to ensure areas of cross collaboration are known and understood. Maintain visibility of cross collaboration execution plan to ensure that this is known and understood within the Intelligence Sector and that it is being followed correctly. Best Practice: Proactively engage with Group Business Winning Excellence to ensure that activities within the Sector follow accepted best practice and that the team is trained in accordance with Company requirements/schedules. Demonstrate leadership in the usage of SAP C4C CRM. Feedback to Group Business Winning Excellence any areas of potential improvements/refinements in best practice or training based upon experience within the Sector of Capture execution. Compliance: Ensure all business winning activities are conducted in full compliance to Group business winning policies and procedures. Ensure that Group policies relating to Ethical Trading Policy, Exports and the appointment and use of third party Commercial Intermediaries are fully complied with. Leadership: Ability to lead teams of senior professionals that span business and functional boundaries. Ability to operate in a complex matrix structure using influential leadership to bring best of capabilities to bear to enable development of strategic GTM plan, secure pipeline and win complex, competed tenders Business Development: Proven track record in leading teams to build credible pipeline at scale with high conversion rate. Ability to repeatedly deliver challenging OI targets. Execution of Win Strategy: Track record of win strategy development and implementation for complex, competed deals at scale (over c£30m), Domain Relevance: Relevant experience of winning business with customers and industrial partners across Defence with particular focus on Stratcom (Defence Digital/Defence Intelligence), DSTL and Front Line Commands. Deep customer domain knowledge and relationships: ability to provide thought leadership to customers in complex domains (spanning the above) and develop compelling QinetiQ propositions to meet deliver on this thought leadership. Wider industry relationships: established relationships at executive level and ability to engage at this level in order to build partnering strategies and detailed understanding of the competitive terrain. Experience & Qualifications Proven track record in hands on development and execution of scale pipeline (c£200m) with high conversion rate (delivering c£100m) of orders in year. Proven track record in cradle to grave execution of win strategies with demonstrated ability to win competitive tenders (over c£30m). Proven track record in the leadership/mentorship of business development teams, in order to enable development and implementation of compelling strategy and winning tender responses. Proven track record of ability to influence across matrixed internal organisational structure in order to harness wider capabilities in the development and implementation of compelling strategy and winning tender responses. Technical background with sufficient knowledge of Data Intelligence, Communications, Cyber Security and Sensor technologies to link technology with client business problems and engage confidently with client/internal technical communities. Track record in navigation of complex and multi-disciplinary stakeholder communities within customer organisations. Ability to influence and shape decision making at executive levels within the customer community. Over 10 years' experience working in Defence and Secure Government environment with particular focus on Defence Digital, Defence Intelligence, DSTL and front line commands Established network within this community with strong reputation built upon consistent delivery. Established network within other commercial organisations that operate within this market with strong reputation built upon trust and mutual respect. Security clearances to allow access to core clients and access to operational requirements and procurement strategies within the above customer communities. Why Join QinetiQ? As we continue to grow into new markets around the world, there's never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges. As a QinetiQ employee, you'll experience a unique working environment where teams from different backgrounds, disciplines and experience enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you'll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic . click apply for full job details
Compass Group
School Catering Manager
Compass Group
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 25 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1911/(phone number removed)/(phone number removed)/BU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Dec 07, 2025
Full time
We're recruiting an experienced Catering Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service operations for Chartwells on a part time basis, contracted to 25 hours per week. As a Catering Manager, you will be responsible for ensuring our kitchens and service counters run smoothly and helping to deliver truly incredible food experiences. In return, you'll have the opportunity to progress your catering career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Could you shine as Chartwells's next Catering Manager? Here's what you need to know before applying: Your key responsibilities will include: Preparing delicious food to the highest standards Supervising our culinary and catering teams to ensure we continue to deliver impeccable food and customer service Overseeing the efficiency of all in-unit catering operations, including managing inventories, monitoring budgets, and implementing action plans Communicating regularly with your line manager to monitor KPIs and targets Representing Compass Group UK&I and maintaining a positive brand image Identifying opportunities for new food or service concepts to drive sales Liaising between customers and our culinary and service teams to ensure we continue to exceed expectations Supporting and training our teams, leading from the front to make sure everyone can excel in their role Implementing and reviewing Health & Safety standards to ensure compliance across all catering and service teams. Our ideal Catering Manager will: Be passionate about great-tasting food and exceptional customer service Have a minimum of two years of catering experience Have experience managing teams in a similar role Hold an NVQ Level 1 & 2 or City & Guilds 706/1 and 2 Hold a Basic Food Hygiene certificate Demonstrate brilliant financial acumen Have excellent communication and organisational skills Be an ambitious and motivated individual who is always looking to upskill Part of Compass Group UK&I, Chartwells is the leading provider of catering and support services to the education sector. For over a quarter of a century, Chartwells has been focusing on helping those in education to build strong bodies, sharp minds and lead long healthy lives. Every week, Chartwells serves millions of nutritious and delicious meals to pupils and students in primary and secondary schools, academies, independent schools, colleges, and universities across the UK. Chartwells is committed to safeguarding and promoting the welfare of children and expect all employees to share this commitment. Any offer of employment will be subject to successfully completing pre-employment checks, including an enhanced DBS disclosure and a Children's Barred List check. This post is exempt from the Rehabilitation of Offenders Act 1974 and we ask applicants to declare all previous convictions and cautions in order to assess their suitability to work with children. Job Reference: com/1911/(phone number removed)/(phone number removed)/BU Schools Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Green & Wolvin Recruitment
Sales Support Executive
Green & Wolvin Recruitment Nottingham, Nottinghamshire
We are actively looking to engage sales support professionals for a role in the air, sea and road freight forwarding & shipping industry for a new role as a Sales Support Executive in Nottinghamshire! Client Details My client is a market-leader in the freight and shipping industry and has clients based across the world including Africa, Europe, the Americas and the Far East with a regional head office based in Europe. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As a Sales Support Executive you will report in to the Freight Sales Manager on a daily basis. You will be responsible for the following areas for responsibility across the office based in Nottinghamshire. Quotation and providing of freight & logistic load bookings onto the Salesforce system. Liaise with Account Managers and the Operations Team to provide all key details of shipped loads such a dimensions, customs documentation, pricing etc. Check commercial documents and highlight changes or discrepancies before uploading them into the system Monitor bookings and liaising with the customer and internal departments to provide updates and real-time tracking. To review quotes and delivery status to improve speed & quality of service. Handle day to day customer queries by telephone and email in order to provide accurate updates to our client base - whilst also escalating issues to the appropriate Sales Team Manager. Complete weekly analysis on queried customer shipments to identify trends, knowledge gaps and opportunities for improvement Support Team Managers with administration and data collation, including maintaining accurate records and reports in Salesforce and other systems The Ideal Candidate The successful candidate will have an expansive background in providing sales support - ideally within the freight forwarding, logistics and shipping industry. The ideal Sales Support Executive will have the following skills and experience: 2+ year's experience in a sales support function Ideally experience within the logistics, shipping, freight or supply chain industries. Experience with Salesforce would be advantageous, but not essential Excellent customer service experience. Commutable to Nottinghamshire. What's On Offer? 28,000- 34,000 Enhanced annual leave Comprehensive company benefits account. Training with industry leaders & development and large opportunities to progress.
Dec 07, 2025
Full time
We are actively looking to engage sales support professionals for a role in the air, sea and road freight forwarding & shipping industry for a new role as a Sales Support Executive in Nottinghamshire! Client Details My client is a market-leader in the freight and shipping industry and has clients based across the world including Africa, Europe, the Americas and the Far East with a regional head office based in Europe. You will be joining a fast-pace environment assisting in finding logistics solutions for some of the world's largest industrial, retail & FMCG based customers. My client focuses on searching air freight, sea freight & road freight solutions, which are both cost effective & time sensitive. Job Description As a Sales Support Executive you will report in to the Freight Sales Manager on a daily basis. You will be responsible for the following areas for responsibility across the office based in Nottinghamshire. Quotation and providing of freight & logistic load bookings onto the Salesforce system. Liaise with Account Managers and the Operations Team to provide all key details of shipped loads such a dimensions, customs documentation, pricing etc. Check commercial documents and highlight changes or discrepancies before uploading them into the system Monitor bookings and liaising with the customer and internal departments to provide updates and real-time tracking. To review quotes and delivery status to improve speed & quality of service. Handle day to day customer queries by telephone and email in order to provide accurate updates to our client base - whilst also escalating issues to the appropriate Sales Team Manager. Complete weekly analysis on queried customer shipments to identify trends, knowledge gaps and opportunities for improvement Support Team Managers with administration and data collation, including maintaining accurate records and reports in Salesforce and other systems The Ideal Candidate The successful candidate will have an expansive background in providing sales support - ideally within the freight forwarding, logistics and shipping industry. The ideal Sales Support Executive will have the following skills and experience: 2+ year's experience in a sales support function Ideally experience within the logistics, shipping, freight or supply chain industries. Experience with Salesforce would be advantageous, but not essential Excellent customer service experience. Commutable to Nottinghamshire. What's On Offer? 28,000- 34,000 Enhanced annual leave Comprehensive company benefits account. Training with industry leaders & development and large opportunities to progress.
Animal Health Specialist
Frontier Agriculture Limited Market Drayton, Shropshire
We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis. As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Up to two days paid volunteer leave per year (only applicable to permanent employees) The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Good understanding of, and experience within, the Agricultural sector Able to build outstanding professional relationships with customers and colleagues Excellent interpersonal and communication skills (written and verbal) A high level of initiative with strong planning and organisational skills High standard of numeracy and literacy and good attention to detail Good computer skills including Microsoft Excel AMTRA SQP qualification desirable however training will be provided for the right candidate Understanding of forage crop production and animal nutrition would be desirable but not essential Your Role As an Animal Health Specialist your role will involve: Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month. Working with support departments to place and track orders, ensuring the customers get the services they have requested. Building a comprehensive knowledge of Frontiers products and services to achieve the best commercial, quality and relationship outcomes for customers and the company. Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs. Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge. Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge. Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ
Dec 07, 2025
Full time
We are looking for an Animal Health Specialist to join the Frontier team, based in our Market Drayton retail shop, on a permanent, full-time basis. As an Animal Health Specialist, you would play a key role in facilitating our business by building outstanding customer relationships, providing a comprehensive advisory service, and maximising livestock production for the farmer while increasing sales for the business. This will involve working in our retail shop in Market Drayton, responding to telephone calls and providing exceptional customer service and going on-to farm as required. The Benefits Competitive salary 25 days holiday per calendar year with option to purchase 5 more days Dedicated Learning & Development team to support you and your career Employee Assistance Program providing 24 hours support & advice in areas such as health and wellbeing for yourself, your family & friends (up to 5 people in total) Increased Maternity, Paternity & Adoption leave benefits for eligible employees Life Assurance scheme and pension plan with employer contributions of up to 7% Up to two days paid volunteer leave per year (only applicable to permanent employees) The opportunity to join our employee network groups including LGBTQ+, Menopause wellbeing, Neurodiversity and Womens network groups. Cycle to Work Scheme, employee retail discount scheme and free eye test vouchers About You Good understanding of, and experience within, the Agricultural sector Able to build outstanding professional relationships with customers and colleagues Excellent interpersonal and communication skills (written and verbal) A high level of initiative with strong planning and organisational skills High standard of numeracy and literacy and good attention to detail Good computer skills including Microsoft Excel AMTRA SQP qualification desirable however training will be provided for the right candidate Understanding of forage crop production and animal nutrition would be desirable but not essential Your Role As an Animal Health Specialist your role will involve: Supporting in our Market Drayton Animal Health retail shop, providing over-counter sales and supporting with livestock enquiries. This will require working on Saturday morning once a month. Working with support departments to place and track orders, ensuring the customers get the services they have requested. Building a comprehensive knowledge of Frontiers products and services to achieve the best commercial, quality and relationship outcomes for customers and the company. Communicating with customers on a regular basis; establishing a strong relationship with the customer and understanding their on-going needs. Building strong relationships with the Agronomy team, supporting initiatives and developing own product and customer knowledge. Building relationships with experienced commercial managers, building commercial understanding alongside technical knowledge. Working with colleagues to identify new and develop existing customers and support a joint working approach across Frontier teams including support of cross departmental initiatives. About Us Frontier is a successful and growing business. We are the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion. With a vision to be the first-choice employer in UK agriculture, we are committed to delivering a culture where people are at the heart of our success. Our business approach is underpinned by our core values Integrity, Customer First and Expertise or ICE. These values support our whole philosophy and way of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values. Commitment to Diversity and Inclusion We have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all. As such we encourage applications from all backgrounds. We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals. We are committed to providing a diverse and inclusive environment with inclusive employment policies, such as progressive flexible working and parental policies. JBRP1_UKTJ
World Vision
Legacy Relationship Executive
World Vision Bletchley, Buckinghamshire
Legacy Relationship Executive We are looking for a Legacy Relationship Executive to join the team. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The charity helps children of all backgrounds, even in the most dangerous places, inspired by the Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories! Position: Legacy Relationship Executive Location: Milton Keynes Hours: Full-time (36.5 hours per week with one evening per week) Contract: Permanent Salary: £30,874 per annum, depending on experience + good range of benefits Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified About the Role As Legacy Relationship Executive, you will grow the future legacy income through building relationships with some of the longest serving supporters and asking them to consider leaving a gift in their will and following up with supporters who have expressed an interest to convert them to pledgers. With over 100,000 supporters around the UK, this job focuses on supporters who have been supporting the charity for over 10 years and really love sponsoring a child and helping the cause. This role involves mainly thanking sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will. It s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you! As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. About You The role IS for you if: You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve. Have a good level of written English and results driven Comfortable being on the phone Have previous telemarketing experience in either sales, account management or customer service. In addition to the salary offered, we offer: A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference About the Organisation Join an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God s unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Dec 07, 2025
Full time
Legacy Relationship Executive We are looking for a Legacy Relationship Executive to join the team. With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The charity helps children of all backgrounds, even in the most dangerous places, inspired by the Christian faith. Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children s life stories! Position: Legacy Relationship Executive Location: Milton Keynes Hours: Full-time (36.5 hours per week with one evening per week) Contract: Permanent Salary: £30,874 per annum, depending on experience + good range of benefits Closing Date: 31st December 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified About the Role As Legacy Relationship Executive, you will grow the future legacy income through building relationships with some of the longest serving supporters and asking them to consider leaving a gift in their will and following up with supporters who have expressed an interest to convert them to pledgers. With over 100,000 supporters around the UK, this job focuses on supporters who have been supporting the charity for over 10 years and really love sponsoring a child and helping the cause. This role involves mainly thanking sponsors and ensuring they are getting the best experience, keeping them informed, updated and asking them to consider a gift in their will. It s a role where you can really build some excellent and meaningful relationships and the people you are calling quite often have time to chat and want to talk to you! As an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations. About You The role IS for you if: You have an engaging, warm phone manner and a passion for excellence in making a difference to the lives of the children who we serve. Have a good level of written English and results driven Comfortable being on the phone Have previous telemarketing experience in either sales, account management or customer service. In addition to the salary offered, we offer: A flexible and supportive working culture Pension scheme (with employer contributions) Generous holiday allowance Free parking (Milton Keynes office) Opportunities for faith-based gatherings, prayer, and devotionals A welcoming, purpose-driven team who are passionate about making a difference About the Organisation Join an international children s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God s unconditional love. An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check. We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability. Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. You may also have experience in areas such Legacy Relationship, Legacy Officer, Supporter Engagement, Supporter Care, Customer Service Agent, Customer Service Executive, Customer Service Officer, Sales, Account Manager, Business Development, Business Development Executive. PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
ao.com
Gas Installations Engineer
ao.com Exeter, Devon
Fuel your future with AO - earn up to £2,000 in performance bonuses! Imagine achieving the perfect balance between work and personal life with a shift pattern that entices you. Join our team and enjoy the freedom of maintaining your own gas safe card, while also receiving a reliable income as a Gas Engineer with us. We'll set you up for success with a complete toolkit worth up to £3k, so you can tackle any task with confidence. No need to worry about buying expensive gear - we've got you covered. Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: Salary: £38,767.75- £40,767.75 per annum Hours: 4 on 4 off Shift Pattern working 6:00am-6:00pm (40 hours per week) Job Type: Full time and Permanent Contract Location: Compound 56, Greendale Business Park, Woodbury, Salterton, EX5 1EW As a gas engineer at AO, you'll team up with one of our drivers to visit customers' homes and install gas appliances and electrical products. Our top priority is to simplify our customers' lives, which is why you'll oversee setting everything up securely and effectively.You won't have to worry about fixing anything - your job is to deliver exceptional customer service, install the product and demonstrate how to use the new appliances. At AO, you'll have the chance to positively impact people's lives while collaborating with a helpful and welcoming crew. A Few Things About You: Essential Full UK/EU driving licence with no more than 6 points. CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent. Our Benefits: With a 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role. JBRP1_UKTJ
Dec 06, 2025
Full time
Fuel your future with AO - earn up to £2,000 in performance bonuses! Imagine achieving the perfect balance between work and personal life with a shift pattern that entices you. Join our team and enjoy the freedom of maintaining your own gas safe card, while also receiving a reliable income as a Gas Engineer with us. We'll set you up for success with a complete toolkit worth up to £3k, so you can tackle any task with confidence. No need to worry about buying expensive gear - we've got you covered. Here's What You Can Expect To Be Doing As Our Gas Installations Engineer: Salary: £38,767.75- £40,767.75 per annum Hours: 4 on 4 off Shift Pattern working 6:00am-6:00pm (40 hours per week) Job Type: Full time and Permanent Contract Location: Compound 56, Greendale Business Park, Woodbury, Salterton, EX5 1EW As a gas engineer at AO, you'll team up with one of our drivers to visit customers' homes and install gas appliances and electrical products. Our top priority is to simplify our customers' lives, which is why you'll oversee setting everything up securely and effectively.You won't have to worry about fixing anything - your job is to deliver exceptional customer service, install the product and demonstrate how to use the new appliances. At AO, you'll have the chance to positively impact people's lives while collaborating with a helpful and welcoming crew. A Few Things About You: Essential Full UK/EU driving licence with no more than 6 points. CCN1 & CKR1 To be over the age of 21 for insurance purposes At least 1 year of experience within gas installations Desirable Some experience of installation of electrical appliances would be ideal but we'll train you to be electrically competent. Our Benefits: With a 4 on 4 off shift pattern and 24 days holiday, you will work less than half a year. On-call support from our technical team and Installation Managers Fantastic training facilities with ongoing learning opportunities Competitive pension Scheme Healthcare Cashback Scheme Gain exclusive ticket access to AO Arena, Sales Sharks, and Manchester Thunder. To see all our benefits and perks, visit our AO Benefits page Click 'Apply' now to join our family and find out more about the Gas Installations Engineer role. JBRP1_UKTJ
Senior Bid & Commercial Manager
Analox Ltd Stokesley, Yorkshire
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details
Dec 06, 2025
Full time
Senior Bid & Commercial Manager Job Description and Person Specification Reports To: Director of Sales & Strategy - Defence Department: Defence Line Management Responsibility Yes - Contract Management function Hours of work Full-Time Background Analox is a well established global leader in the research, development and manufacturing of complex gas sensing products and systems. Our equipment is used across a diverse range of markets and applications such as submarines, space, beverage and deep sea diving. We have 116 people across our two sites in North Yorkshire, UK and California, USA, and are currently pursuing expansion plans into France. Analox is known for its positive and supportive work environment that values teamwork, innovation, and collaboration. We are a world leading provider of gas monitoring solutions, providing employees with an opportunity to work on cutting edge technology in ever-changing environments and make an impact in growing industries. We truly believe that our people are what makes Analox great. We invest heavily in employee training and development and provide opportunities for career advancement, helping team members to excel and thrive in their chosen path. Analox has a diverse and talented team of employees who work together to drive success, providing a dynamic and collaborative work environment, if you would like to be a part of this please look at our current vacancies below. Overall Purpose of the Role This is a senior, high-impact role combining strategic bid leadership, contract negotiation, and commercial management in a regulated, defence-focused environment. You will own the end-to-end bid lifecycle for major opportunities - from qualification to submission - while also supporting contractual negotiations, risk analysis, and customer engagement. You will work closely with senior stakeholders, engineering, legal, finance, and programme delivery teams to ensure commercial success and compliance. Main Responsibilities Bid Management Lead and coordinate the development of complex, high-value bids (e.g. MoD, NATO, defence primes). Leading a bid team to deliver cost effective winning bids, to achieve a 75% win rate. Define winning bid strategies in collaboration with cross-functional stakeholders. Produce and oversee the development of high-quality, compliant, and compelling bid documentation, for on time submission. Run gate reviews (e.g. bid/no-bid, solution, pricing, red team). Ensure adherence to bid governance frameworks. Maintain and develop a bid library for reusable content and continuous improvement. Commercial & Contract Management Support or lead negotiation of customer contracts (including terms & conditions, pricing, SLAs). Manage contractual risks and obligations across the lifecycle of customer projects. Advise internal stakeholders on commercial issues, including compliance with DEFCONs, ITAR, DSPCR, etc. Ensure flow-down of contractual requirements to subcontractors and suppliers. Responsible for Contract Review and Contract compliance in collaboration with internal cross functional teams. Stakeholder Engagement & Strategy Build strong relationships with senior internal stakeholders, Defence clients and strategic partners. identifying opportunities that align to Analox's strategic direction and capabilities. Work with internal stakeholders to prepare the organisation for the compliant delivery of Contracts. Act as a key interface between the business and customer commercial/procurement functions. Provide commercial input into strategic decision making, pricing, and programme execution. Lead input to the Defence Business Unit's pipeline, forecasts and revenue targets. Analyse win/loss outcomes and provide insights to improve future bid performance. Governance & Continuous Improvement Champion continuous improvement in bid and commercial processes. Support the development of standard templates, playbooks, and best practices. Line management responsibility for the Contract Management team, mentor and develop junior bid or commercial staff as the function scales. General Responsibilities: To support other company departments as and when required to enable the company to achieve its objectives. Personal training and development to complement Analox's objectives. Maintaining awareness of the company Quality, Health and Safety and Environmental policies and procedures. Understand the importance of the customer in everything we do and carry out all duties in this role in line with Analox Customer Service Policy. An ongoing personal commitment to continuous performance improvement and personal development is required of all Analox employees to enable the company to achieve its mission and to continue to build on its tradition of excellence. All candidates must be able to obtain a Security Clearance. The job description is not intended to be exhaustive, and it is likely that duties may be altered from time to time in the light of changing circumstances and after consultation with the post holder. All staff are expected to actively participate in annual reviews and set objectives/goals in conjunction with their manager. Performance will be monitored against set objectives/goals. EHS Health and Safety Proactively promote a culture of safety by taking ownership and encouraging others to do the same. Lead by example by consistently adhering to and championing safety practices and policies. Support 5S initiatives and maintain high housekeeping standards. Participate in safety audits, incident investigations, and root cause analyses as needed to ensure a safe and organized work environment. Equality and Diversity Analox is committed to an Equal Opportunities Policy which affirms that all staff should be afforded equality of treatment and opportunity in employment irrespective of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex or sexual orientation. All staff are required to observe this policy in their behaviour to other employees and service users. Values Analox Values: Teamwork, Commitment to Excellence, Customer Focus, Pride, Integrity, and Boldness, are at the heart of everything we do, guiding how we work together, innovate, and serve our customers. Person Specification Job Title Person Specification Specify detailed requirements for each criteria under 'Essential' or 'Desirable' as appropriate. Please specify how criteria will be identified (I = Interview, A = Application and R = Reference Asmt= Assessment). If you have a disability and have any special requirements that impact on your ability to meet any of the essential criteria please contact a member of the HR team. Education/ Knowledge and Qualifications Bachelors Degree (or equivalent) in a relevant field such as; Business, Law/ Commercial Law, Engineering, Procurement/ Supply chain management, Project Management. Familiarity with Salesforce or other CRM/tender tracking tools. Understanding of gas detection or submarine life-support systems (advantageous but not essential). Association of Proposal Management Professionals (APMP) Practitioner / Professional Certification. APMP Certification - A Skills, & Abilities Exceptional project management skills with the ability to manage multiple deadlines. Excellent written and verbal communication skills, including technical and persuasive writing. Strong understanding of government/defence procurement (e.g. DEFCONs, ITAR, SSRO, DSPCR). Excellent commercial awareness, risk management capability and attention to detail. Strong stakeholder engagement and influencing skills, including experience working with MoD or major defence primes. Familiarity with contract law and legal frameworks. Evidence of managing multiple bids to different deadlines (A). Strong attention to detail and compliance (no disqualified bids due to admin errors). (I) Experience reviewing, negotiating, or managing contracts - ideally MOD/DEFCONs, ITAR, or export-controlled contracts. (A) Understands risk , liability , payment terms , and SLAs in a contract context. (I, R) Can flag and manage contractual obligations post-award . (I) Minimum 5+ years' experience in bid management , contract negotiation , or commercial roles within a defence, aerospace, or complex engineering environment. Proven experience leading end-to-end bids for projects >£1M. Experience with international defence tenders (e.g. NATO, foreign MODs). Experience with cost models, pricing strategy, and financial analysis. Has led or significantly contributed to end-to-end tender processes (e.g. MOD, international defence organisations, large B2B tenders). (A) Experience with public sector procurement (e.g. Defence Contract Online, Find a Tender, NATO, or equivalent). (A) Familiarity with bid lifecycle stages : Bid/No-Bid, strategy, compliance, writing, submission, clarification, and debrief. (I, R?) International experience - Y/N (A) Personal Attributes Strategic thinker with a proactive, hands on approach. Strong attention to detail with the ability to manage competing priorities. . click apply for full job details

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