We are seeking a dynamic and hands-on Health and Safety Manager to join our client, a manufacturing business. This is a pivotal role for an experienced professional who thrives in a fast-paced production environment and is passionate about driving a proactive safety culture. The ideal candidate will balance strategic oversight with an active presence on the shop floor ensuring compliance, engagement, and continuous improvement across all health, safety, and environmental (HSE) areas. Key Responsibilities Develop, implement, and continuously improve the company s Health & Safety strategy, policies, and procedures in line with current legislation and best practice. Partner with leadership and line managers to embed a culture of safety, accountability, and continuous improvement across all operations. Conduct regular reviews of existing systems to identify gaps and deliver process enhancements that improve operational safety and efficiency. Lead risk assessments, audits, and incident investigations, ensuring root causes are addressed and corrective actions implemented swiftly. Be a visible and approachable presence on the shop floor coaching, advising, and supporting supervisors and operators in safe working practices. Oversee the roll-out of new safety initiatives, equipment, and training programs across all departments. Ensure machinery and processes are compliant with statutory regulations, including PUWER, COSHH, and LOLER. Maintain all H&S records, risk assessments, and safety documentation to meet internal and external audit requirements. Liaise with external bodies such as HSE, insurers, and auditors as required. Provide accurate and timely reports, KPIs, and data to senior management to track performance and identify trends. Deliver and coordinate H&S training sessions for employees and contractors. Champion behavioural safety initiatives and promote employee engagement in all aspects of workplace safety. Drive proactive hazard reporting and ensure learnings are shared across teams. Qualifications and Experience NEBOSH Diploma (or equivalent) is essential. Proven experience in a Health and Safety management role within a manufacturing or industrial setting. Strong understanding of UK health and safety legislation and compliance requirements. Track record of implementing new systems and driving safety culture change. Confident communicator with the ability to influence across all levels of the business. Hands-on approach, comfortable being on the factory floor daily.
Dec 07, 2025
Full time
We are seeking a dynamic and hands-on Health and Safety Manager to join our client, a manufacturing business. This is a pivotal role for an experienced professional who thrives in a fast-paced production environment and is passionate about driving a proactive safety culture. The ideal candidate will balance strategic oversight with an active presence on the shop floor ensuring compliance, engagement, and continuous improvement across all health, safety, and environmental (HSE) areas. Key Responsibilities Develop, implement, and continuously improve the company s Health & Safety strategy, policies, and procedures in line with current legislation and best practice. Partner with leadership and line managers to embed a culture of safety, accountability, and continuous improvement across all operations. Conduct regular reviews of existing systems to identify gaps and deliver process enhancements that improve operational safety and efficiency. Lead risk assessments, audits, and incident investigations, ensuring root causes are addressed and corrective actions implemented swiftly. Be a visible and approachable presence on the shop floor coaching, advising, and supporting supervisors and operators in safe working practices. Oversee the roll-out of new safety initiatives, equipment, and training programs across all departments. Ensure machinery and processes are compliant with statutory regulations, including PUWER, COSHH, and LOLER. Maintain all H&S records, risk assessments, and safety documentation to meet internal and external audit requirements. Liaise with external bodies such as HSE, insurers, and auditors as required. Provide accurate and timely reports, KPIs, and data to senior management to track performance and identify trends. Deliver and coordinate H&S training sessions for employees and contractors. Champion behavioural safety initiatives and promote employee engagement in all aspects of workplace safety. Drive proactive hazard reporting and ensure learnings are shared across teams. Qualifications and Experience NEBOSH Diploma (or equivalent) is essential. Proven experience in a Health and Safety management role within a manufacturing or industrial setting. Strong understanding of UK health and safety legislation and compliance requirements. Track record of implementing new systems and driving safety culture change. Confident communicator with the ability to influence across all levels of the business. Hands-on approach, comfortable being on the factory floor daily.
Date Posted: 2025-09-12 Country: United Kingdom Location: GBR10: Warminster, HFT, Warminster Training Centre, Imber Road, Warminster, BA12 0DJ Position Role Type: Unspecified OMNIA Contracts Manager Be at the forefront of transforming British Army training. At OMNIA Training, we've brought together some of the UK's most innovative defence training organisations under one powerful mission: to transform the British Army's training system and create the best-trained Army in the world.OMNIA are redefining the British Army's collective training. To do that, we are looking for the best and brightest minds from across the UK. We are backed by British innovation and powered by world-class experts, like you. OMNIA is at the heart of the UK's bold Land Industrial Strategy. The role: This is more than a job - it's a mission . You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army. Every person in our team plays a critical role in delivering OMNIA's vision; designing, delivering, and transforming collective training so the British Army is ready to fight and win.You'll work in a matrix organisation and report operationally through OMNIA Training and functionally through the Raytheon UK Commercial Team Ultimately, you'll work for the British Army, championing innovation, and helping shape the future of military training.Working within a cross functional programme - manage the delivery of existing business and new business requirements and act as a subject-matter expert.The role requires the ability to understand complex data and technical requirements and translate that understanding into the creation and delivery of compelling Commercial business winning and delivery strategies. Main Duties: Negotiate a range of contractual change agreements and manage non routine issues Administrate complex due diligence activity Develop and deliver innovative commercial solutions in support of proposals and customer requirements Produce business cases/ briefing materials for senior management reviews. Who we are looking for: We're after individuals who want to serve. You'll have a mission focus, and the enthusiasm and drive to 'get things done'. You'll want to work in collaboration with other defence training organisations, and the British Army. You won't let bureaucracy get in the way of what needs to be done, you'll learn lessons and share these lessons across the team. You won't necessarily have a military background, but you'll understand what it means to serve and to put the mission first. Experience operating in joint or matrixed teams Ability to communicate across military and industry partners Focused on outcomes, delivery, and operational excellence Essential Skills: Experience of negotiating Commercial Agreements in the Defence and Training Industry Strong record of problem solving with an ability to drive performance Experience of programme financial management and how to apply that to risk and opportunities Good working knowledge of import/export legislation with specific understanding of ITAR. Experience of Customer Relationship Management and collaborative working practices Excellent communication skills, combined with a flexible and positive attitude Eligibility to obtain UK Security Clearance (SC level) is essential Desirable: Experience of working with a diverse customer group based within Government departments, either as a prime or subcontractor Multi-functional team leader experience, including coaching and mentoring experience. Drive improvements in processes, systems, or products to enhance performance across multiple departments or specialties Communicate and collaborate with internal and external stakeholders to influence policies, procedures, and practices. What we offer: Be Part of a Ground-breaking Mission Join the UK's most advanced defence training alliance, where industry experts converge to push boundaries and deliver excellence. A Culture Built on Collaboration Work in an inclusive, high-performing team that celebrates ideas, supports growth, and is laser-focused on delivering results. Team dynamics You will be part of a team that works together, across multiple organisations united in one mission. Work Across Borders, United in Purpose Operate across organisations with one shared goal - improving capability across all domains. Drive Innovation Your voice matters. We champion new ideas, welcome change, and believe in continuous improvement with a growth mind-set. Shape the Future Play a crucial role in a long-term, future-facing programme with real-world impact on national defence. Career Growth & Benefits Enjoy a strong benefits package, ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner. OMNIA Training and its partners are proud to be an equal opportunity employer. We welcome applicants of all backgrounds and identities - what matters is your passion, your expertise, and your dedication to the mission. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this to read the Policy and Terms
Dec 07, 2025
Full time
Date Posted: 2025-09-12 Country: United Kingdom Location: GBR10: Warminster, HFT, Warminster Training Centre, Imber Road, Warminster, BA12 0DJ Position Role Type: Unspecified OMNIA Contracts Manager Be at the forefront of transforming British Army training. At OMNIA Training, we've brought together some of the UK's most innovative defence training organisations under one powerful mission: to transform the British Army's training system and create the best-trained Army in the world.OMNIA are redefining the British Army's collective training. To do that, we are looking for the best and brightest minds from across the UK. We are backed by British innovation and powered by world-class experts, like you. OMNIA is at the heart of the UK's bold Land Industrial Strategy. The role: This is more than a job - it's a mission . You will be part of a high-impact, collaborative environment, where we expect everyone to live the values and standards of the British Army. Every person in our team plays a critical role in delivering OMNIA's vision; designing, delivering, and transforming collective training so the British Army is ready to fight and win.You'll work in a matrix organisation and report operationally through OMNIA Training and functionally through the Raytheon UK Commercial Team Ultimately, you'll work for the British Army, championing innovation, and helping shape the future of military training.Working within a cross functional programme - manage the delivery of existing business and new business requirements and act as a subject-matter expert.The role requires the ability to understand complex data and technical requirements and translate that understanding into the creation and delivery of compelling Commercial business winning and delivery strategies. Main Duties: Negotiate a range of contractual change agreements and manage non routine issues Administrate complex due diligence activity Develop and deliver innovative commercial solutions in support of proposals and customer requirements Produce business cases/ briefing materials for senior management reviews. Who we are looking for: We're after individuals who want to serve. You'll have a mission focus, and the enthusiasm and drive to 'get things done'. You'll want to work in collaboration with other defence training organisations, and the British Army. You won't let bureaucracy get in the way of what needs to be done, you'll learn lessons and share these lessons across the team. You won't necessarily have a military background, but you'll understand what it means to serve and to put the mission first. Experience operating in joint or matrixed teams Ability to communicate across military and industry partners Focused on outcomes, delivery, and operational excellence Essential Skills: Experience of negotiating Commercial Agreements in the Defence and Training Industry Strong record of problem solving with an ability to drive performance Experience of programme financial management and how to apply that to risk and opportunities Good working knowledge of import/export legislation with specific understanding of ITAR. Experience of Customer Relationship Management and collaborative working practices Excellent communication skills, combined with a flexible and positive attitude Eligibility to obtain UK Security Clearance (SC level) is essential Desirable: Experience of working with a diverse customer group based within Government departments, either as a prime or subcontractor Multi-functional team leader experience, including coaching and mentoring experience. Drive improvements in processes, systems, or products to enhance performance across multiple departments or specialties Communicate and collaborate with internal and external stakeholders to influence policies, procedures, and practices. What we offer: Be Part of a Ground-breaking Mission Join the UK's most advanced defence training alliance, where industry experts converge to push boundaries and deliver excellence. A Culture Built on Collaboration Work in an inclusive, high-performing team that celebrates ideas, supports growth, and is laser-focused on delivering results. Team dynamics You will be part of a team that works together, across multiple organisations united in one mission. Work Across Borders, United in Purpose Operate across organisations with one shared goal - improving capability across all domains. Drive Innovation Your voice matters. We champion new ideas, welcome change, and believe in continuous improvement with a growth mind-set. Shape the Future Play a crucial role in a long-term, future-facing programme with real-world impact on national defence. Career Growth & Benefits Enjoy a strong benefits package, ongoing development opportunities, and clear pathways to progress within a trusted defence industry partner. OMNIA Training and its partners are proud to be an equal opportunity employer. We welcome applicants of all backgrounds and identities - what matters is your passion, your expertise, and your dedication to the mission. RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this to read the Policy and Terms
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Dec 07, 2025
Full time
Description At Engine by Starling we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling. Engine was formed as a separate business in early 2024. Starling has seen exceptional growth and success, largely due to how we built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped Starling achieve success. We draw upon our experience as knowledgeable bankers, and best in class technologists, to become the chosen option for these banks and preferred partners for leading consultancies. As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we're looking for someone who will be excited by the potential for Engine's technology to transform banking in different markets around the world. Hybrid Working We have a hybrid approach to working at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager, but as a guide we would like to see you in an office at least once or twice per week. About Engineering at Engine by Starling Platform engineering is something we are passionate about. We pride ourselves on delivering software in a reliable, scalable, reusable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver our SaaS. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. As an Engineer at Engine, you'll be helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include: Globally deployed cloud architectures Toolchain development Build and deployment systems Observability and reliability Runtime orchestration; Control and data planes SaaS API management and security Core java platform We do not expect you to have experience in all of the above - we're looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas. Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech . Requirements We're looking for an experienced Senior or Staff Infrastructure Engineer to join the Infrastructure team. You will be the technical lead of projects critical to the success of the business, and optionally be line manager of other members of the team. You will drive the team toward finding clean and simple yet scalable solutions to technical problems. The ideal candidate will have Experience architecting, delivering and maintaining multiple complex AWS based infrastructure projects from design through to production Experience with a range of AWS services and have up to date knowledge about how they interact with each other A firm understanding of security concepts such as (M)TLS, secrets management, encryption, RBAC, etc Experience of service oriented architecture with containers, distributed systems and immutable infrastructure Been a key contributor to the remediation of production impacting incidents An understanding of how to design systems and processes that can meet future scaling requirements Contributed to achieving security and compliance certification with standards such as ISO270001, SOC2 and PCI-DSS Experience in reviewing code submitted by others, and changes proposed for release to production Worked in a zero-production-access environment and be an advocate for orchestrating all change through automation Experience writing Infrastructure as Code, particularly Terraform, and automation using a scripting language such as Go Passion about building observable and reliable systems that impact the wider engineering organisation Ability to communicate clearly in a manner that is accessible to technical and non-technical Engine colleagues, and occasionally to clients You will Take on responsibility for delivering large, complex and impactful projects covering multiple engineering domains Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world Ensure the performance and reliability of cloud environments whilst being conscious of costs Be a champion of Engine's standards and procedures throughout the rest of Technology Share knowledge with colleagues by writing technical documentation and leading training sessions Have a passion for learning new technologies, and keep up to date with industry trends Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing About Us You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information. You can find out more about our culture, mission and hiring on our shiny new Engineering Careers Page
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SCor DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1,000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our HR Consulting offering consistently innovates and drives HR and Workforce Transformation for some of the largest UK public sector organisations and well known global brands. In the HR Consulting you will be joining a growing part of the business that partners with our clients to help them tackle people related challenges. This could be building a new people and workforce strategy, employee brand, employee value proposition, redesigning end to end talent processes, development and capability pathways and everything in between. Within your role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Own and lead work streams of activity within client engagements and managing teams Develop client relationships through effective stakeholder engagement Carry out research, data collection and analysis, applying rigorous logic to deliver insight and innovative solutions to clients Interview client employees and managers and facilitating meetings and workshops Assist in the preparation of high quality deliverables such as documents and presentations which present client recommendations Work with Client counterparts on scoping pieces of work including gathering requirements, gathering feedback and input for workshops or meetings and checking understanding Oversee junior members of the team specifically Analysts and the deliverables they are responsible for Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one of the following areas: HR operations, HR transformation programmes, enabling HR technologies, shared services, digital HR, HR organisation design or a specialist HR area (e.g. learning and development, recruitment, benefits, reward, performance and talent) Strategic analysis of future organisational capabilities and trends and implementing these to improve business performance and the employee experience Possess excellent facilitation, communication and data analysis skills and have an ability to influence others Demonstrate a clear understanding of HR, the value it can bring to an organisation and the function it performs in a business context Be able to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations Proven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience of analysis of an organisation's HR requirements, employee experience ambition, processes and pain points to ensure the identification and implementation of the most suitable enabling technology Digital HR: An understanding of or preferably experience with robotics and automation for process optimisation Awareness of artificial intelligence (AI) and cognitive computing to enable information management, data analysis and predictive systems An understanding of how virtual reality and/or augmented reality can be leveraged to support employee retention, learning & development, engagement and productivity Awareness of using technology to allow for innovative ways to engage with employees throughout the employee lifecycle Appreciation of the digital roadmap, including risk management and staying a breadth of new digital tools Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us . click apply for full job details
Dec 07, 2025
Full time
Do you want to be at the heart of some of the biggest and most ambitious programmes undertaken to keep our country safe? We are proud of the impact we have with our Defence & Security clients, the strength of our relationships, and the variety of our skills and expertise that we bring to help them achieve their mission. We're growing our teams across all of Technology and Transformation. If you are cleared to SCor DV level and want to grow your career in this sector, we are very keen to hear from you. Connect to your career at Deloitte Deloitte drives progress. Using our vast range of expertise, we help our clients' become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more. What brings us all together at Deloitte?It'show we approach the thousands of decisions we make everyday. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, whereverwe arein the world, welead the way,serve with integrity, take care of each other ,fosterinclusion, andcollaborate for measurable impact. These five shared values lead every decision wemake and action we take, guiding us to deliver impact how and where it mattersmost . Connect to your opportunity With over 1,000 professionals in the UK, our Human Capital practice is renowned for providing distinctive depth and breadth of HR and Organisational Transformation services to clients undertaking complex major programmes and Deloitte is the recognised global leader in HR Consulting, Transformation and Technology with over 300 blue-chip credentials. Our HR Consulting offering consistently innovates and drives HR and Workforce Transformation for some of the largest UK public sector organisations and well known global brands. In the HR Consulting you will be joining a growing part of the business that partners with our clients to help them tackle people related challenges. This could be building a new people and workforce strategy, employee brand, employee value proposition, redesigning end to end talent processes, development and capability pathways and everything in between. Within your role you will have responsibility for bringing your sector and technical expertise along with broader consulting skills to: Own and lead work streams of activity within client engagements and managing teams Develop client relationships through effective stakeholder engagement Carry out research, data collection and analysis, applying rigorous logic to deliver insight and innovative solutions to clients Interview client employees and managers and facilitating meetings and workshops Assist in the preparation of high quality deliverables such as documents and presentations which present client recommendations Work with Client counterparts on scoping pieces of work including gathering requirements, gathering feedback and input for workshops or meetings and checking understanding Oversee junior members of the team specifically Analysts and the deliverables they are responsible for Work effectively in diverse teams within an inclusive team culture where people are recognised for their contribution Connect to your skills and professional experience All applicants must hold an SC or DV (Developed Vetting) clearance to apply. We are currently looking for candidates with proven ability to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations, and with deep skills in at least one of the following areas: HR operations, HR transformation programmes, enabling HR technologies, shared services, digital HR, HR organisation design or a specialist HR area (e.g. learning and development, recruitment, benefits, reward, performance and talent) Strategic analysis of future organisational capabilities and trends and implementing these to improve business performance and the employee experience Possess excellent facilitation, communication and data analysis skills and have an ability to influence others Demonstrate a clear understanding of HR, the value it can bring to an organisation and the function it performs in a business context Be able to apply knowledge and expertise in a range of client scenarios, focusing on high quality even in high pressured, time critical situations Proven ability to assess, design and implement new HR service delivery and HR operating models considering business demands and more efficient ways of working Experience of working with new HR Technology and experience of analysis of an organisation's HR requirements, employee experience ambition, processes and pain points to ensure the identification and implementation of the most suitable enabling technology Digital HR: An understanding of or preferably experience with robotics and automation for process optimisation Awareness of artificial intelligence (AI) and cognitive computing to enable information management, data analysis and predictive systems An understanding of how virtual reality and/or augmented reality can be leveraged to support employee retention, learning & development, engagement and productivity Awareness of using technology to allow for innovative ways to engage with employees throughout the employee lifecycle Appreciation of the digital roadmap, including risk management and staying a breadth of new digital tools Depending on your prior experience, we may also look to you to take a leading role in managing one or more of our teams and to play a bigger part in developing strong client relationships and in supporting the growth of our business Connect to your business -Technology and Transformation Distinctive thinking, deep expertise, innovation and collaborative working. That's what connects us. That's what makes us Deloitte. If you want to help solve some of the biggest tech and transformational challenges around, join us. Together, we'll make an impact that matters. Human Capital People are what powers enterprise. That's why we need to focus on the human experience in an ever changing, digital world. We help clients utilise technology to support their workforce, organisation, and HR Transformations. Personal independence Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints (e.g., in relation to any financial interests and employment relationships). This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm, and also prohibitions on certain employment relationships (e.g., you are not permitted to hold a secondary employment role with SEC audit clients of the firm whilst being employed by the firm). The recruitment team will provide further detail as you progress through the recruitment process or you can contact the Independence team upon request. Connect with your colleagues "The great culture, flexibility, and range of experiences that Deloitte offers is what sets this firm apart. In Human Capital, Deloitte is far ahead of any of our immediate competitors." -Sophia, Technology and Transformation Our hybrid working policy You'll be based in Bristol, London or Manchester with hybrid working. At Deloitte we understand the importance of balancing your career alongside your home life. That's why we'll support you to work flexibly through our hybrid working policy. Depending on the requirements of your role, you'll have the opportunity to work in your local office, virtual collaboration spaces, client sites and remotely. You'll get the chance to meet face to face when needed, while you collaborate and learn from colleagues, share your experiences, and build the relationships that will fuel your career and prioritiseyour wellbeing. Please check with your recruiter for the specific working requirements that may apply for your role. Our commitment to you Making an impact is more than just what we do: it's why we're here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before. We want you. The true you. Your own strengths, perspective and personality. So we're nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we'll take your wellbeing seriously, too. Because it's only when you're comfortable and at your best that you can make a kind of impact you, and we, live for. Your expertise is our capability, so we'll make sure it never stops growing. Whether it's from the complex work you do, or the people you collaborate with, you'll learn every day. Through world class development, you'll gain invaluable technical and personal skills. Whatever your level, you'll learn how to lead. Connect to your next step A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you'll experience a purpose you can believe in and an impact you can see. You'll be free to bring your true self to work every day. And you'll never stop growing, whatever your level . Discover more reasons to connect with us . click apply for full job details
ROYAL ACADEMY OF DANCE
Stratford-upon-avon, Warwickshire
Do you have experience with learning and/or CMS web-based platforms? Are you a strong communicator, with the ability to build excellent client facing and internal working relationships? Have you got excellent organisational skills coupled with the ability to deliver to deadlines? We are looking for a Schools Liaison Officer to manage and support school usage of The Shakespeare Curriculum; the RSC's new innovative, recently launched, learning platform aimed at transforming the way Shakespeare is learnt and taught in secondary education. By 2030 we will have 10 of Shakespeare's most studied plays available on the platform which will enable teachers to use RSC content to build their own bespoke lessons for different year groups. Reporting to Shakespeare Curriculum Product Manager key areas of responsibility include (please see the full job description and person specification for the comprehensive list): Being the first point of contact for schools; responding to and supporting users of the platform. Advocating for the platform with schools, teachers and senior leaders, delivering training as necessary. Providing platform support and assistance to schools navigating the site. Working with the Product Manager and Marketing teams to drive interest, sign-ups and retention. Creating and updating help and user guides. To be suitable for this role, it is essential that you have: Strong communication skills and the ability to work with and influence a variety of stakeholders. Practical working experience of learning platforms (LMS) and / or content (CMS) web-based platforms. Excellent organisational skills with the ability to prioritise and deliver to deadlines. This is a part-time (28 hours), 5 year fixed-term position based in Stratford-upon-Avon. We are committed to a culture of flexible working. The role will provide the opportunity for some flexibility in hours and location of work. We expect the post holder to be in our Stratford office for 50% of the time. This role is set within the Creative Learning and Engagement team and will work in close collaboration with colleagues across the RSC. The RSC is committed to safeguarding and promoting the welfare of children and young people. Please note that all employees of the Creative Learning and Engagement team are required to undergo enhanced checks with the Disclosure and Barring Service (DBS). No offer of employment will be made until references have been checked. Application Process All applications should be made online using the RSC website. If you need any assistance when applying, please email The interviews will be online on 12 January 2026. About the RSC The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability. We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do. We are committed to building a diverse workforce and welcome applications from all individuals. We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. The Royal Shakespeare Company (no. 212481) is a registered charity.
Dec 07, 2025
Full time
Do you have experience with learning and/or CMS web-based platforms? Are you a strong communicator, with the ability to build excellent client facing and internal working relationships? Have you got excellent organisational skills coupled with the ability to deliver to deadlines? We are looking for a Schools Liaison Officer to manage and support school usage of The Shakespeare Curriculum; the RSC's new innovative, recently launched, learning platform aimed at transforming the way Shakespeare is learnt and taught in secondary education. By 2030 we will have 10 of Shakespeare's most studied plays available on the platform which will enable teachers to use RSC content to build their own bespoke lessons for different year groups. Reporting to Shakespeare Curriculum Product Manager key areas of responsibility include (please see the full job description and person specification for the comprehensive list): Being the first point of contact for schools; responding to and supporting users of the platform. Advocating for the platform with schools, teachers and senior leaders, delivering training as necessary. Providing platform support and assistance to schools navigating the site. Working with the Product Manager and Marketing teams to drive interest, sign-ups and retention. Creating and updating help and user guides. To be suitable for this role, it is essential that you have: Strong communication skills and the ability to work with and influence a variety of stakeholders. Practical working experience of learning platforms (LMS) and / or content (CMS) web-based platforms. Excellent organisational skills with the ability to prioritise and deliver to deadlines. This is a part-time (28 hours), 5 year fixed-term position based in Stratford-upon-Avon. We are committed to a culture of flexible working. The role will provide the opportunity for some flexibility in hours and location of work. We expect the post holder to be in our Stratford office for 50% of the time. This role is set within the Creative Learning and Engagement team and will work in close collaboration with colleagues across the RSC. The RSC is committed to safeguarding and promoting the welfare of children and young people. Please note that all employees of the Creative Learning and Engagement team are required to undergo enhanced checks with the Disclosure and Barring Service (DBS). No offer of employment will be made until references have been checked. Application Process All applications should be made online using the RSC website. If you need any assistance when applying, please email The interviews will be online on 12 January 2026. About the RSC The RSC strives for excellence, and values creativity, inclusivity, sustainability, collaboration, and accountability. We can offer great benefits and aim to create a welcoming, supportive environment which is happy, healthy and safe. We place great importance upon developing a diverse, highly motivated and energised workforce to help achieve our priorities. We put our values at the heart of everything we do. We are committed to building a diverse workforce and welcome applications from all individuals. We believe that safeguarding children and adults is everyone's responsibility, and everybody working at the RSC has a duty to place safeguarding at the heart of their work. The Royal Shakespeare Company (no. 212481) is a registered charity.
Risk Ledger is developing a network of connected organisations, all working together to defend against cybersecurity attacks in the supply chain. Organisations rely on us to establish trust, through sharing their security maturity and visualising the risks posed by their supply chain ecosystem. And we're already trusted by customers like ASOS, Snyk, BAE Systems and the NHS. We are putting together an amazing and talented team from a diverse set of backgrounds and skillsets to drive us towards our vision. Risk Ledger is built on the respect we have for one another and our users, united by our shared values and mission. Every one of us is still learning: it's how we grow as individuals. We're curious. We're ambitious. And we're humble and honest. At Risk Ledger, we aim high to find the best solutions we can and always put our users first. The Role: We're looking for a Lead Product Manager to build on our momentum, driving impact on strategic initiatives while helping take our product practice to the next level. You'll typically own strategic, complex product areas - navigating broad problem spaces, synthesising diverse inputs and evidence to identify, deliver and validate solutions. Work will span both squad-level delivery and cross-squad initiatives, requiring you to operate at different altitudes: going deep on execution one day, stepping back to shape strategy the next. You'll need to be skilled at employing best-practice product development for our stage of growth, working within real constraints like technical debt while maintaining high velocity. Beyond delivery, you'll partner with our CPO to elevate our product practice - driving process improvements, strengthening cross-functional ways of working with Design and Engineering leads, and supporting and mentoring other Product Managers. The Team: You'll initially join one of three cross-functional teams working on our core platform. The squad focuses on helping customers review supplier data faster, make better decisions, and report outcomes back to their business. Right now we're heavily focused on the 'Review' workflow - getting the foundations right before layering in automation and AI capabilities - which will be a step-change in the value we're providing. We ship quickly & continuously in order to learn and iterate - whilst always pushing for high standards and keeping security top of mind. In the role you will: Own strategic product areas within and across squads. You'll start embedded in one of our core squads, working hand-in-hand with engineers and designers to critique bets, drive execution, and solve real customer problems. Over time, this will evolve to owning more complex areas or coordinating initiatives across multiple squads. Collaborate to deliver step-changes in value. Though established and growing, we have a huge opportunity in front of us, so we're looking to deliver big step-changes rather than incremental improvements. This will need strong collaboration both within the product teams, and across functions. Shape how we work as we scale. Partner with our CPO, Design and Engineering leads to evolve our product practice - improving how we collaborate cross-functionally, refining our approach to discovery and delivery, and establishing patterns that work for our stage of growth. Support and mentor other Product Managers. Provide coaching and guidance to our two Senior PMs, helping them navigate complex problems, develop their strategic thinking, and grow their impact. You'll have: 10+ years' commercial experience in Product Management, with significant time in early-stage B2B SaaS environments. Ideally this includes experience navigating phases of international expansion, portfolio expansion, and/or delivering step-changes in value. The ability to operate at different altitudes, shifting between strategic and tactical work as needed, while crafting compelling narratives that explain the "why" behind your bets. A bias for action, prioritising momentum and experimentation over perfection, with the ability to cut through ambiguity and move initiatives forward while managing risk appropriately. A results-driven mindset, focused on delivering measurable outcomes that align with strategic objectives, using qualitative and quantitative data to guide decisions and assess success. Strong stakeholder management across technical and commercial teams - able to translate between different perspectives, facilitate alignment, and build trust through clear communication and follow-through. Experience elevating team capability through sharing knowledge, providing thoughtful feedback, improving processes, and helping colleagues work through complex problems. You might have: Experience integrating LLMs or AI capabilities into products. Experience with international expansion and/or product portfolio expansion. Product ops experience - such as improving product data tooling or feedback management systems. Salary range The perks: Generous EMI equity package ️25 days annual leave + bank holidays Additional 30 days of unpaid leave per year to use as you wish Ad-hoc companywide time off - last year we gave everyone 'rest leave' in August and over the festive period Private healthcare with AXA Insurance - including enhanced mental wellbeing coverage Hybrid working policy, typically 2-3 days in the office Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave 5 days Caretaker's leave Enhanced occupational sick pay All the learning resources and books you want to aid in your personal development Regular socials to unwind and have some fun
Dec 06, 2025
Full time
Risk Ledger is developing a network of connected organisations, all working together to defend against cybersecurity attacks in the supply chain. Organisations rely on us to establish trust, through sharing their security maturity and visualising the risks posed by their supply chain ecosystem. And we're already trusted by customers like ASOS, Snyk, BAE Systems and the NHS. We are putting together an amazing and talented team from a diverse set of backgrounds and skillsets to drive us towards our vision. Risk Ledger is built on the respect we have for one another and our users, united by our shared values and mission. Every one of us is still learning: it's how we grow as individuals. We're curious. We're ambitious. And we're humble and honest. At Risk Ledger, we aim high to find the best solutions we can and always put our users first. The Role: We're looking for a Lead Product Manager to build on our momentum, driving impact on strategic initiatives while helping take our product practice to the next level. You'll typically own strategic, complex product areas - navigating broad problem spaces, synthesising diverse inputs and evidence to identify, deliver and validate solutions. Work will span both squad-level delivery and cross-squad initiatives, requiring you to operate at different altitudes: going deep on execution one day, stepping back to shape strategy the next. You'll need to be skilled at employing best-practice product development for our stage of growth, working within real constraints like technical debt while maintaining high velocity. Beyond delivery, you'll partner with our CPO to elevate our product practice - driving process improvements, strengthening cross-functional ways of working with Design and Engineering leads, and supporting and mentoring other Product Managers. The Team: You'll initially join one of three cross-functional teams working on our core platform. The squad focuses on helping customers review supplier data faster, make better decisions, and report outcomes back to their business. Right now we're heavily focused on the 'Review' workflow - getting the foundations right before layering in automation and AI capabilities - which will be a step-change in the value we're providing. We ship quickly & continuously in order to learn and iterate - whilst always pushing for high standards and keeping security top of mind. In the role you will: Own strategic product areas within and across squads. You'll start embedded in one of our core squads, working hand-in-hand with engineers and designers to critique bets, drive execution, and solve real customer problems. Over time, this will evolve to owning more complex areas or coordinating initiatives across multiple squads. Collaborate to deliver step-changes in value. Though established and growing, we have a huge opportunity in front of us, so we're looking to deliver big step-changes rather than incremental improvements. This will need strong collaboration both within the product teams, and across functions. Shape how we work as we scale. Partner with our CPO, Design and Engineering leads to evolve our product practice - improving how we collaborate cross-functionally, refining our approach to discovery and delivery, and establishing patterns that work for our stage of growth. Support and mentor other Product Managers. Provide coaching and guidance to our two Senior PMs, helping them navigate complex problems, develop their strategic thinking, and grow their impact. You'll have: 10+ years' commercial experience in Product Management, with significant time in early-stage B2B SaaS environments. Ideally this includes experience navigating phases of international expansion, portfolio expansion, and/or delivering step-changes in value. The ability to operate at different altitudes, shifting between strategic and tactical work as needed, while crafting compelling narratives that explain the "why" behind your bets. A bias for action, prioritising momentum and experimentation over perfection, with the ability to cut through ambiguity and move initiatives forward while managing risk appropriately. A results-driven mindset, focused on delivering measurable outcomes that align with strategic objectives, using qualitative and quantitative data to guide decisions and assess success. Strong stakeholder management across technical and commercial teams - able to translate between different perspectives, facilitate alignment, and build trust through clear communication and follow-through. Experience elevating team capability through sharing knowledge, providing thoughtful feedback, improving processes, and helping colleagues work through complex problems. You might have: Experience integrating LLMs or AI capabilities into products. Experience with international expansion and/or product portfolio expansion. Product ops experience - such as improving product data tooling or feedback management systems. Salary range The perks: Generous EMI equity package ️25 days annual leave + bank holidays Additional 30 days of unpaid leave per year to use as you wish Ad-hoc companywide time off - last year we gave everyone 'rest leave' in August and over the festive period Private healthcare with AXA Insurance - including enhanced mental wellbeing coverage Hybrid working policy, typically 2-3 days in the office Enhanced family (parental) leave - gender-neutral policy, 12 weeks paid leave 5 days Caretaker's leave Enhanced occupational sick pay All the learning resources and books you want to aid in your personal development Regular socials to unwind and have some fun
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The primary responsibility of the Audit Optimisation Senior Manager will be responsible for the design of standardised audit templates and workbooks. On occasion may become involved in special assignments on an ad hoc basis. The Audit Optimisation and Standardisation teams are responsible for improving audit quality and are so important to the firm because of the high-profile audit quality agenda. Main responsibilities of the role will be: Main responsibilities will be: Act as a major point of contact within the standardisation team. This includes responding quickly to, as well as anticipating, the impact on audit teams. Proactively identify new opportunities for standardisation and optimisation. Responsible for the delivery of high-quality products that are responsive to the needs to the Optimisation agenda. Complete assignments within agreed budgets and timescales and identify opportunities for additional improvement and optimisation. Ensure you bring in the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Support Partners and Senior Managers in the development of new products. Support Partners with the implementation and communication of any standardisation, including travel to UK BDO offices to support the roll out of new products. You'll be someone with: ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Previous experience of audit quality. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. Desirable: Sector experience appropriate to BDO audited entities Experience with listed audited entities Experience auditing international groups and working with other world wide BDO offices. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Dec 06, 2025
Full time
Ideas People Trust We're BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today's changing world. We work with the companies that are Britain's economic engine - ambitious, entrepreneurially-spirited and high growth businesses that fuel the economy - and directly advise the owners and management teams leading them. We'll broaden your horizons Audit quality is central to our strategy as an Audit Stream, the key ingredient to our success. Consistent high audit quality enables us to attract, develop and retain talented people and be proud of our work. Audit quality allows us to compete in the market and demonstrate that we can play a key role in market reform. Consistently high audit quality does not happen by chance. It requires a mindset and culture of challenge and professional scepticism, appropriate resources both people and intellectual, investment in central support for engagement teams and technology solutions. Within the last year we have increased our headcount significantly, invested in new partners, and commenced a significant investment programme in our central quality support team. We'll help you succeed The work we do is underpinned by quality. We deliver audits which are trusted and transparent which can be relied upon by companies and their stakeholders. You'll be someone who is comfortable working pro-actively and, managing your own tasks, as well as confident collaborating with others and communicating regularly with Senior Managers, Directors, and BDO's Partners. You'll help deliver accurate and transparent reporting to all relevant stakeholders as you provide long term value. The primary responsibility of the Audit Optimisation Senior Manager will be responsible for the design of standardised audit templates and workbooks. On occasion may become involved in special assignments on an ad hoc basis. The Audit Optimisation and Standardisation teams are responsible for improving audit quality and are so important to the firm because of the high-profile audit quality agenda. Main responsibilities of the role will be: Main responsibilities will be: Act as a major point of contact within the standardisation team. This includes responding quickly to, as well as anticipating, the impact on audit teams. Proactively identify new opportunities for standardisation and optimisation. Responsible for the delivery of high-quality products that are responsive to the needs to the Optimisation agenda. Complete assignments within agreed budgets and timescales and identify opportunities for additional improvement and optimisation. Ensure you bring in the appropriate mix of knowledge and skills required. Ensure that the firm's risk management and quality control procedures are adhered to at all times. Support Partners and Senior Managers in the development of new products. Support Partners with the implementation and communication of any standardisation, including travel to UK BDO offices to support the roll out of new products. You'll be someone with: ACA/ICAS qualified or overseas equivalent. Educated up to degree level or CTS. Previous experience of audit quality. Good working knowledge of UK and International GAAS, IFRS, UK GAAP and Financial Reporting requirements. Working knowledge of financial products, firm services, issues regarding advice and regulation and compliance, including anti-money laundering. Experience of systems/controls testing as well as substantive auditing, including consolidations, group audits, statutory accounts and disclosures. Project Management experience. Desirable: Sector experience appropriate to BDO audited entities Experience with listed audited entities Experience auditing international groups and working with other world wide BDO offices. You'll be able to be yourself; we'll recognise and value you for who you are and celebrate and reward your contributions to our business. We're committed to agile working, and we offer everyone the opportunity to work in ways that suit them, their teams, and the task at hand. At BDO, we'll help you achieve your personal goals and career ambitions, and we have programmes, resources, and frameworks that provide clarity and structure around career development. We're in it together Mutual support and respect is one of BDO's core values and we're proud of our distinctive, people-centred culture. From informal success conversations to formal mentoring and coaching, we'll support you at every stage in your career, whatever your personal and professional needs. Our agile working framework helps us stay connected, bringing teams together where and when it counts so they can share ideas and help one another. At BDO, you'll always have access to the people and resources you need to do your best work. We know that collaboration is the key to creating value and satisfying experiences at work, so we've invested in state-of-the-art collaboration spaces in our offices. BDO's people represent a wealth of knowledge and expertise, and we'll encourage you to build your network, work alongside others, and share your skills and experiences. With a range of multidisciplinary events and dedicated resources, you'll never stop learning at BDO. We're looking forward to the future At BDO, we help entrepreneurial businesses to succeed, fuelling the UK economy. Our success is powered by our people, which is why we're always finding new ways to invest in you. Across the UK thousands of unique minds continue to come together to help companies we work with to achieve their ambitions. We've got a clear purpose, and we're confident in our future, because we're adapting and evolving to build on our strengths, ensuring we continue to find the right combination of global reach, integrity and expertise. We shape the future together with openness and clarity, because we believe in empowering people to think creatively about how we can do things better.
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Dec 06, 2025
Full time
Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team-from Finance to HR-to build, adapt, and align strategic plans in real time. Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario. With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner Magic Quadrant for Financial Planning Software. At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo-all while working as one team. If you're driven by innovation and ready to make an impact at scale, we'd love to hear from you. As a Customer Success Manager (CSM), you'll ensure our customers achieve a high level of adoption and business value from using Pigment, with a specific focus on supporting a book of high-value accounts. You will play a crucial role in developing a trusted advisor relationship with customer executive sponsors while establishing measurable goals & KPIs for your accounts and driving a plan to completion. Additional Responsibilities Manage customer implementations of Pigment, ensuring that customers understand the platform's value and attain a high level of adoption Navigate through multiple departments within an organisation to expand use cases and the business value of Pigment. Deliver awe-inspiring presentations and trainings; provide recommendations on insightful best practices, and structure creative solutions to optimize engagement. Lead the development of the Pigment community through thought leadership, events, and developing best practices. Develop deep product expertise and creativity, working closely with our product team on the product vision and roadmap. Minimum Requirements BA/BS degree required, MBA or other relevant advanced degree preferred. 5 years of experience in customer success, account management or a similar role within a software/SaaS company. You have a proven track record of effectively managing a high-volume of accounts; driving customer adoption, satisfaction, renewals, and expansion. Preferred Qualifications 5 years of experience in account management, sales, or professional services at a software/SaaS company. Proven track record of building strong C-level executive relationships and demonstrating a deep sense of empathy and dedication. Experience preparing and delivering presentations targeted to a senior audience. Ability to explain technical solutions, establish goals, develop opportunities, and provide reporting/dashboards to identify trends and improve the customer experience. Experience deploying SaaS platforms across enterprise organizations and driving long-term engagement Strategic thinker who is comfortable in a fast-paced, always-on, highly ambiguous start-up environment. What we offer Competitive package Stock options to ensure you have a stake in Pigment's growth Bike2work scheme - save on a new bike and gear while commuting the greener way Trust and flexible working hours Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, San Francisco, Toronto, Paris, and London High-end equipment (based on stock/availability) to do your work in the best conditions Remote-friendly environment How we work Thrive Together: We win as a team - acting as founders and doing the right thing for our peers, customers, partners, and planet. Never Settle: We push boundaries with ambition and rigor, building a passionate Pigment community. Go For It: We're biased towards action. Every step fuels learning and brings us closer to our mission. Be Real, Be Humble: We value feedback, empathy, and openness - knowing we're all striving to do our best. Champion Our Customer: We lead with empathy, simplify complexity, and make our customers heroes in their organisations. We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially. Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace. All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability, sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our HR Data Protection Notice.
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Dec 06, 2025
Full time
Locations: Atlanta London Who We Are Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive. What You'll Do You are joining BCG's Product Agility and Delivery Center of Excellence (CoE), an 80-person global strategic capability center and critical business partner of BCG's internal Digital Product Organization (DPO). This team is comprised of business and product delivery experts with specialization in Agile, Product Management, Product Delivery, Org Optimization and AI Innovation. This team is responsible for driving high-performance delivery of product, project and experience leveraging our expertise. This team directly partners with the Digital Product teams and shares in the delivery of their outcomes. Directly, this role and team report into 'Modern Work Experience and Enablement', a function within worldwide IT. The Digital Product Organization (DPO) is a 2000+ person, cross-functional product & platform org responsible for running and continuously driving digital product capabilities and experience for all internal BCG business services (HR, Marketing, Legal, Risk, Finance, IT, etc.) and the entire BCG workforce. The DPO has over 20 Product Portfolio Families, 130+ product squads and 10 centres of excellence. This organization operates in a fully mature Agile Enterprise operating model, since its transformation in 2021. This Agile Senior Delivery Manager role, internally referred to as Global Senior Manager - Scrum Lead, is a critical and central part of our product teams. In this role, you are responsible for partnering with product leadership, organizing and managing the team's way of working, planning and managing the team's releases, and continuously optimizing the team's performance by managing key performance indicators. Individuals that succeed in this role are experienced consultants, project leaders, or team leaders who able to manage and influence senior leaders, able to plan and organize complex teams and outcomes, able to deliver high quality results, able to build strong and collaborative teams. You are highly motivated, a self-starter, able to take charge and navigate ambiguity, an innovator, a leader of people and outcomes, and a person that wants to take on tough challenges to learn, grow and make difference. This is not just a Scrum Lead role, this is a Product Delivery Leader role working in Agile. In this role, you will: Drive End-to-End Product Delivery: Oversee the delivery of product increments from planning to release. Ensure timely and high-quality delivery of initiatives, epics, features in alignment with the product roadmap. Facilitate, govern and guide planning sessions and workshops for product discovery or initiation. Support Product Teams in Prioritization and Estimations of Product features through various techniques like RICE, KANO etc. Manage dependencies across squads to ensure smooth and timely progress on product deliverables. Facilitate Release Planning and Management: Work with Product Owners and chapter leads to plan and execute product releases. Support pre and post product release activities including L2 support alignment. Improve agility in processes and tools to reduce time to market and enable faster deployments to productions. Ensure frequent releases to gather customer feedback and iterate based on insights. Ensure Quality of the deliverable is maintained by tracking Defect metrics like leakage, defect aging etc. Facilitate Risk Management: Identify risks that may impact product delivery and mitigate them proactively. Address impediments and escalate issues to stakeholders when needed. Metrics and Reporting: Track key metrics and OKRs such as velocity, lead time, cycle time, and predictability to evaluate squad's performance. Use data-driven insights to identify bottlenecks and areas for improvement. Review with Product Owners, product performance (e.g., C-sat, adoption, product KPIs). Ensure product development efforts align with desired outcomes and results. Create dashboards and reports that provide clear visibility into product development progress for stakeholders like Portfolio leadership, sponsors etc. Coach on Agile Processes: Guide teams in adopting Agile practices like Scrum, Kanban, or a hybrid approach tailored to the product development context. Coach cross-functional teams, product leaders, and stakeholders to embed Agile mindsets and practices that foster adaptability, autonomy, and innovation. Act as a catalyst for organizational change by challenging the status quo and co-creating improved ways of working. Ensure Agile ceremonies (e.g., Daily scrum, retrospectives, planning) are productive and value driven. Continuous Improvement: Encourage teams to reflect on processes and identify areas for improvement during retrospectives. Encourage culture of inspect and adapt and failing fast through Sprint Reviews. Support Team Enablement: Fostering a Collaborative Environment: Build a psychologically safe space for team members to communicate openly and take ownership of their work. Promote a culture of accountability and self-organization. Encourage opportunities of Innovation and Experimentation. Partner with Product Owners: To ensure delivery aligns with the product vision and business strategy. To define and track OKRs successful completion. In backlog prioritization to maximize business value and strategic impact. To identify stakeholders and actively manage expectations. YOU'RE GOOD AT Developing relationships, engaging, and influencing stakeholders broadly, including senior leaders, to direct business outcomes Living agile culture and values and spreading your passion for them among other teams Sharing and transmitting passion and in-depth knowledge about Agile principles and are excited to embed them across the organization Applying innovative and creative thinking to solve complex problems and get things done Bringing a data-driven approach to decision making, both in day-to-day management and in making strategic trade-offs Problem solving difficult and complex problems, typically within ambiguous and non-structured settings, and transforming obstacles into big opportunities Being strategic and proactive, bringing proven team coaching experience. Communicating with empathy and influencing others broadly within your area of responsibility Being an agile role model: you work collaboratively, you show courage, you take responsibility, you have confidence, you speak out, you are creative, and you simplify Interacting with others with excellent people management skills: listening, motivating, observing, giving and receiving feedback helps individuals and teams grow Driving decision-making and exercises independent sound judgment in determining appropriate methods to drives results across squads Delivering complex products, initiatives and outcomes using Agile and Lean methods. Managing stakeholders, ensuring alignment and providing transparency. YOU HAVE THE ABILITY TO Identify and solve difficult and complex problems, typically within ambiguous and non-structured settings Ability to deliver complex outcomes and support achievement of objectives and key results. Proactively advise, facilitate, and coach your Squads Draw on best practices and develop creative solutions to address challenges facing Squad Use thorough analysis and strong business judgement to ensure resolution of problems that are not well defined Act as a key resource for squads' leadership in clarifying complex problems and developing customer and employee centric solutions Able to manage difficult situations and get to resolution and outcomes. Understand impact of problems and solutions on big picture and influences outcomes across squads Providing strategic consulting to business and technology stakeholders on how to achieve agility and improve time-to-value. Leading through influence, often without formal authority, by building credibility and trust at all levels of the organization. Able to develop presentations in PowerPoint and present to a larger audience. Able to engage and manage stakeholders effectively. What You'll Bring Minimum, computer science, technology, design or a relevant field (advanced degree and/or higher education preferred) 5-10+ years of client facing management consulting experience - big 4 consulting preferred . click apply for full job details
Principal Historic Environment Consultant Permanent, Full Time up to £53,822 per annum Location: Chelmsford Working Style: Anywhere worker Closing Date: 15 December 2025 You will work from the Chelmsford office at least one day a week and across our operational area on other days, depending on business need. Place Services is a multi-disciplinary consultancy within Essex County Council (ECC) providing environmental and planning services to the Council, local authorities and other public bodies. The purpose of the Principal Historic Environment Consultant is to lead on all historic environment matters, ensuring the effective operational and commercial management of our Historic Environment specialism. The Principal Historic Environment Consultant is accountable for the operational delivery and commercial development of our historic environment services, leading a team providing specialist planning advice, heritage assessment and historic area appraisals and field survey and Historic Environment Record (HER) management, as well as leading multi-disciplinary projects, across Essex and England. The role requires a qualified, highly experienced and authoritative subject matter expert with advanced technical expertise, practical knowledge, understanding and experience of historic environment issues and relevant legislation, policy and principles, strong business development, information and financial management with good communication skills, experience managing a team, and the ability to build secure client relationships. Accountabilities Accountable for the operational delivery and commercial development of ECC's traded historic environment services, leading the effective, efficient and profitable delivery of expert historic environment advice and technical support to ensure the financial viability and performance of Place Services' Historic Environment specialism, through a commitment to achieve sustainable development, environmental protection, and profitable revenue. Accountable for the effective delivery of advice in relation to historic environment matters, including: managing a demanding case load of the most complex and development management/consent consultations at all stages of the planning process (pre-application, application and post consent); attendance at hearings, EIPs and public inquiries; evaluating and carrying out heritage assessments (DBA, HIA, EIA), of any size and complexity and in challenging scenarios; managing large-scale and complex historic environment records and data projects; designing and undertaking a range of complex surveys, including development of new tools and techniques; and management and monitoring of complex contracts, and projects with multiple stakeholders, against approved budgets, specifications and indicators. Responsible for the generation of new business for Place Services, seeking out new sales and client accounts, and working collaboratively to promote our services, tendering on high value opportunities to expand our client base and increase profitable revenue, creating a commercial mind-set within the Historic Environment team. Acts as the subject matter expert and discipline lead for members, senior officers and internal accounts, providing authoritative technical advice and guidance. Responsible for account and client relationship management, establishing, building and maintaining secure working relationships with clients and partners, managing complex client interactions and seeking feedback to identify opportunities for continuous improvement, maintain a client-focused culture across Place Services. Leads joined up, integrated and effective team working, management of medium to high value projects and contracts against approved budgets, specifications and indicators. Contributes to increasing the skills base across the environmental and planning sectors through design, development and delivery of complex training and events, and preparation of a wide range of learning material. Contributes to the execution of ECC and client's responsibilities and duties of care in relation to heritage assets and the wider historic environment. Line manager responsibility for consultants in the team. Specific individual and shared targets and objectives are defined annually within the performance management framework. Skills, Knowledge and Experience Educated to at least RQF level 6 (Bachelor's degree) with a post graduate qualification, or equivalent by experience, and evidence of substantial post qualification experience. Strong evidence of continuing professional development and expert knowledge in relevant professional area, Full Membership of relevant professional body e.g. CIfA. Authoritative technical and subject matter expertise, with advanced knowledge and extensive experience of: the development management processes; of planning policy, legislation, and enforcement standards and guidance; heritage assessment (HIA, DBA, EIA); Historic Environment Record management, conservation management planning and field survey techniques; and related office and site-based practices and procedures. Extensive experience of undertaking development management and using a Historic Environment Records in a development management role. Excellent people skills with experience managing a team, including staff development and performance management, coaching, mentoring and delivery of training. Accomplished communication and negotiation skills and strategies with ability to build networks and to engage and influence clients and stakeholders, both strategically and corporately, including in a political environment. Able to manage complex client and stakeholder interactions, including public consultations, and high value accounts, to engender trust, and secure strong relationships. Good understanding of commercial practices, and track record of growing and developing business through bid winning, and able lead multi-disciplinary teams, and to effectively manage large scale and complex projects from concept through to completion. Effective financial management. Strong understanding of wellbeing and H&S, and experienced producing and implementing standard and complex risk assessments with appropriate controls, and the ability to identify and implement safe working practices for self and others, and to promote a team-wide culture of H&S and wellbeing. Advanced use of common and bespoke software packages including all Microsoft applications, databases, HBSMR, GIS and other information management systems and/or other information technology tools, to implement complex data collection, analysis and presentation for the organisation. Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means. Comprehensive CPD is available with the role, including access to our annual programme of Traditional Building Skills, Conservation courses and lectures: Place Services is a unique business and a great place to work. To find out more about us please visit: For an informal discussion please contact the Historic Environment Manager, Tim Murphy via / . Your benefits package Benefits include: Holiday entitlement of 27 days per annum (plus bank holidays), with the opportunity to buy additional annual leave Local Government Pension Scheme Life assurance of three times annual salary Learning and Development Opportunities Employee Wellbeing and Counselling provision Employee Networks Volunteering leave Eye care vouchers, travel discounts, season ticket loans and much more! There is also an employee Rewards Scheme available for all permanent/FTC employees, which includes: Retail and restaurant discounts Cashback on purchases Private health and dental care plans Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. . click apply for full job details
Dec 06, 2025
Full time
Principal Historic Environment Consultant Permanent, Full Time up to £53,822 per annum Location: Chelmsford Working Style: Anywhere worker Closing Date: 15 December 2025 You will work from the Chelmsford office at least one day a week and across our operational area on other days, depending on business need. Place Services is a multi-disciplinary consultancy within Essex County Council (ECC) providing environmental and planning services to the Council, local authorities and other public bodies. The purpose of the Principal Historic Environment Consultant is to lead on all historic environment matters, ensuring the effective operational and commercial management of our Historic Environment specialism. The Principal Historic Environment Consultant is accountable for the operational delivery and commercial development of our historic environment services, leading a team providing specialist planning advice, heritage assessment and historic area appraisals and field survey and Historic Environment Record (HER) management, as well as leading multi-disciplinary projects, across Essex and England. The role requires a qualified, highly experienced and authoritative subject matter expert with advanced technical expertise, practical knowledge, understanding and experience of historic environment issues and relevant legislation, policy and principles, strong business development, information and financial management with good communication skills, experience managing a team, and the ability to build secure client relationships. Accountabilities Accountable for the operational delivery and commercial development of ECC's traded historic environment services, leading the effective, efficient and profitable delivery of expert historic environment advice and technical support to ensure the financial viability and performance of Place Services' Historic Environment specialism, through a commitment to achieve sustainable development, environmental protection, and profitable revenue. Accountable for the effective delivery of advice in relation to historic environment matters, including: managing a demanding case load of the most complex and development management/consent consultations at all stages of the planning process (pre-application, application and post consent); attendance at hearings, EIPs and public inquiries; evaluating and carrying out heritage assessments (DBA, HIA, EIA), of any size and complexity and in challenging scenarios; managing large-scale and complex historic environment records and data projects; designing and undertaking a range of complex surveys, including development of new tools and techniques; and management and monitoring of complex contracts, and projects with multiple stakeholders, against approved budgets, specifications and indicators. Responsible for the generation of new business for Place Services, seeking out new sales and client accounts, and working collaboratively to promote our services, tendering on high value opportunities to expand our client base and increase profitable revenue, creating a commercial mind-set within the Historic Environment team. Acts as the subject matter expert and discipline lead for members, senior officers and internal accounts, providing authoritative technical advice and guidance. Responsible for account and client relationship management, establishing, building and maintaining secure working relationships with clients and partners, managing complex client interactions and seeking feedback to identify opportunities for continuous improvement, maintain a client-focused culture across Place Services. Leads joined up, integrated and effective team working, management of medium to high value projects and contracts against approved budgets, specifications and indicators. Contributes to increasing the skills base across the environmental and planning sectors through design, development and delivery of complex training and events, and preparation of a wide range of learning material. Contributes to the execution of ECC and client's responsibilities and duties of care in relation to heritage assets and the wider historic environment. Line manager responsibility for consultants in the team. Specific individual and shared targets and objectives are defined annually within the performance management framework. Skills, Knowledge and Experience Educated to at least RQF level 6 (Bachelor's degree) with a post graduate qualification, or equivalent by experience, and evidence of substantial post qualification experience. Strong evidence of continuing professional development and expert knowledge in relevant professional area, Full Membership of relevant professional body e.g. CIfA. Authoritative technical and subject matter expertise, with advanced knowledge and extensive experience of: the development management processes; of planning policy, legislation, and enforcement standards and guidance; heritage assessment (HIA, DBA, EIA); Historic Environment Record management, conservation management planning and field survey techniques; and related office and site-based practices and procedures. Extensive experience of undertaking development management and using a Historic Environment Records in a development management role. Excellent people skills with experience managing a team, including staff development and performance management, coaching, mentoring and delivery of training. Accomplished communication and negotiation skills and strategies with ability to build networks and to engage and influence clients and stakeholders, both strategically and corporately, including in a political environment. Able to manage complex client and stakeholder interactions, including public consultations, and high value accounts, to engender trust, and secure strong relationships. Good understanding of commercial practices, and track record of growing and developing business through bid winning, and able lead multi-disciplinary teams, and to effectively manage large scale and complex projects from concept through to completion. Effective financial management. Strong understanding of wellbeing and H&S, and experienced producing and implementing standard and complex risk assessments with appropriate controls, and the ability to identify and implement safe working practices for self and others, and to promote a team-wide culture of H&S and wellbeing. Advanced use of common and bespoke software packages including all Microsoft applications, databases, HBSMR, GIS and other information management systems and/or other information technology tools, to implement complex data collection, analysis and presentation for the organisation. Please note that the job role requires you to be mobile throughout an operational area. Therefore, the post holder will need to have a driving licence and access to a vehicle, or the ability to meet the mobility requirements of the role through other means. Comprehensive CPD is available with the role, including access to our annual programme of Traditional Building Skills, Conservation courses and lectures: Place Services is a unique business and a great place to work. To find out more about us please visit: For an informal discussion please contact the Historic Environment Manager, Tim Murphy via / . Your benefits package Benefits include: Holiday entitlement of 27 days per annum (plus bank holidays), with the opportunity to buy additional annual leave Local Government Pension Scheme Life assurance of three times annual salary Learning and Development Opportunities Employee Wellbeing and Counselling provision Employee Networks Volunteering leave Eye care vouchers, travel discounts, season ticket loans and much more! There is also an employee Rewards Scheme available for all permanent/FTC employees, which includes: Retail and restaurant discounts Cashback on purchases Private health and dental care plans Why Essex? As one of the largest and most dynamic UK local authorities, Essex offers a stimulating public service environment. Covering over 1,420 square miles and serving 1.8 million residents, we're committed to transformational change and delivering better quality at lower cost. Recognised in the top three of the latest IMPOWER index for productivity, we ensure everyone matters in Everyone's Essex. With flexible working options and a focus on innovation, whether you are looking to develop your career or contribute to the local community, Essex is the ideal place for you. In February 2025, Greater Essex was accepted onto the Government's devolution priority programme, which will see local authorities in Essex work towards establishing a Mayoral Combined County Authority by May 2026. You can read more about devolution and local government reorganisation (LGR) on our careers site. Essex County Council is proud to be a Disability Confident Leader. We're committed to interview all disabled applicants who choose to apply under our Job Interview Scheme if they meet the minimum requirements of the job. Please speak to our Recruiters if you require any reasonable adjustments during the process. We're also committed to interview all veterans and care leavers, who meet the minimum requirements of the role for which they are applying. . click apply for full job details
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
Dec 06, 2025
Full time
AXA XL's culture of profitable growth is the core when executing consistent underwriting standards, practices and procedures. As Head of a Product/Region you will act as the leader for your 'business stream' and will be responsible for developing and assessing the core underwriting strategic direction, achieving the financial objectives and product profitability for your function and/or region. This role is considered both a technical and customer-facing position, working hand-in-hand with internal stakeholder and meeting with key brokers and clients to support the unit's underwriting and marketing strategies. This is a regulated role under the Central Bank of Ireland's Fitness and Probity regime. What you'll be doing What will your essential responsibilities include? Working closely with the Chief Underwriting Officer, you will be responsible for developing an annual business plan that is consistent with AXA XL's overall underwriting strategies and objectives. Continually monitor objectives for financial, marketing and client satisfaction success and provide guidance immediately when trending against plan. Set and drive strategic and operational objectives that will result in early "wins" to achieve short term success but not at the cost of jeopardizing annual or long term goals. Leveraging data tools, analytic reports and underwriting's central capabilities, to allow for ongoing monitoring of product performance, budgets and forecasts. Collaborating with the business line leaders to identify and develop centers of excellence among underwriters for specific industries. Driving the new product development process in anticipation of market need. Driving Underwriting Excellence to support and ensure profitable growth by: Achieving business plan financial objectives and profitable growth as approved by senior management. Developing and implementing strategic underwriting plans for the segment or region, aligned with current and long term objectives. Working with the business line leaders to develop the underwriting appetite, segmentation strategy and portfolio management. Being an integral part of the underwriting process with focus on risk selection, structure and pricing. Collaborating with Enterprise Risk Management () and Underwriting Governance to manage emerging risks and evolving trends. Provide leadership to the team. Collaborating with the Actuarial team, to improve pricing models and analytics necessary to support profitable risk selection and growth. Preserve and enhance profitability through the development of sophisticated underwriting and analytic techniques, pricing discipline, market analysis and the development of performance metrics and controls Support product management and innovation by developing analytical rigor, capabilities and processes that will enable the team to achieve their growth and profitability targets Ensure underwriting objectives, limits, product and product enhancements are all consistent with AXA XL's overall strategy Through regular communication, discuss meeting underwriting excellence objectives through audits and loss activity consistent within AXA XL Assisting in producer relationships and maintaining visibility in the market: Working with the underwriting managers, sales and regional leaders to achieve cross selling objectives and develop marketing strategies. Developing new business opportunities via extensive broker and insured relationships. Supporting customer retention. Mentoring and coaching the underwriting team and developing a succession plan. Ensuring adequate communication and flow of information as appropriate. Partnering with actuarial, accounting, claims, and finance as required to support the underwriting strategies and service excellence. Assist in developing reinsurance strategies and managing limit accumulations to avoid earnings volatility while maximizing AXA XL's opportunities on placements. Partnering with the Chief Risk Officer and others to implement best practices and internal controls to support enterprise risk management (e.g., internal audit, FIC, Regulatory, etc.). Develop and execute a focused effort targeting key distribution partners marketing the merits of AXA XL's value proposition. Lead with the value of a robust partnership demonstrating AXA XL's ability to now be viewed as a long term player. Exhibit the front to back knowledge required to provide confidence in the ability for AXA XL to negotiate. You will report to the Chief Underwriting Officer, Specialty - UK & Lloyds. What you'll bring Experience: Substantial experience focusing on underwriting management. You will also have experience building relationships with all the larger brokers and clients. You will also be expected to have a successful track record of driving profitable growth. An undergraduate degree is required and a Master's Degree and/or professional insurance certification is preferred. Inspired Leadership: AXA XL requires a self starter who will thrive in a team oriented environment. You will be a non political player who can, by virtue of your background and experiences, be immediately credible with both internal and external constituents who include brokers and customers. You will be naturally collaborative and your words, tone and actions will set the bar for others to follow. You will have the ability to influence without authority, motivate others and be highly participative. You will have the reputation for engaging through listening and then driving for efficiency of decision making versus creating bureaucracy. Business Building: You must have a good balance of both strategic and operating skills. You will have been in an environment where you have participated in thoughtful and profitable growth. You will have a track record of executing to plan and working to achieve objectives. You will understand the importance of a robust value proposition and know how to appropriately leverage distribution relationships. Highly attentive to operational and financial details, you will be well organized, a disciplined planner with solid communication skills. You will be financially astute and sophisticated in identifying key financial trends and reworking metrics to get to answers that at first were not obvious. Finally, through your reputation in the industry, you will have the ability to attract the best talent in the industry. Technical Acumen: A sharp rigorous thinker who creates a logical connection for others between the dynamics of market realities, AXA XL's mission, vision and strategy. At your core you will be an underwriter, thus exhibiting granular knowledge of all aspects of managing a market. You will be market savvy and know what the competition is doing from a product and pricing perspective and quickly grasp challenges and opportunities. Finally, you will have the proven ability to easily articulate the technical and complicated in a manner others readily understand What we offer Inclusion AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It's about helping one another - and our business - to move forward and succeed. Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe. Robust support for Flexible Working Arrangements Enhanced family friendly leave benefits Named to the Diversity Best Practices Index Signatory to the UK Women in Finance Charter Learn more at AXA XL is an Equal Opportunity Employer. Total Rewards AXA XL's Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do. We're committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence. Sustainability At AXA XL, Sustainability is integral to our business strategy. In an ever changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our Sustainability strategy, called "Roots of resilience", focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations. Our Pillars: Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society - are essential to our future. We're committed to protecting and restoring nature - from mangrove forests to the bees in our backyard - by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans. Addressing climate change: . click apply for full job details
Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation? VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams. This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development. Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice. You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you ll have the core skills we are looking for. Closing date for applications: Midday Tuesday 6 January 2026 Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).
Dec 06, 2025
Full time
Are you a commercially minded, senior leader with strong experience in operations, company management, partnership building and income generation? VDT is seeking an experienced Head of Operations and Business Development to spearhead the implementation of our ambitious new Commercial Strategy, driving growth and expanding income streams. This is a crucial, high-impact role for someone who thrives on operational excellence, has excellent management skills and a passion for strategy implementation. It is ideal for someone with strong experience in partnership building, negotiating contracts, lead generation and organisational development. Working closely with the Chief Executive / Artistic Director, the role works collaboratively across the small staff team to deliver the company s Business Plan, Funding Agreement, Mission and Values. You will identify opportunities, generate new leads and manage the company s wide range of production, participation and continued professional development programmes. You will grow a new customer base for our online training and E-learning and develop income from within arts academic and social enterprise settings. You will track progress and ensure the company is run in line with best practice. You might not have worked in the arts or creative industries before. If you have experience as a Business Manager, Operations Director, Executive Director or Senior Producer within or outside of the cultural / charity sector, then you ll have the core skills we are looking for. Closing date for applications: Midday Tuesday 6 January 2026 Interview Date: Thursday 15 January 2026 (possible second interview 23 January 2026).
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
Dec 06, 2025
Full time
Description At Engine by Starling , we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling, and two years ago we split out as a separate business. Starling has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success. We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies. Hybrid Working We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. About the role In this role within Engine's Product & Technology function, you'll run one or more subdomains in the Lending area, ensuring successful product development throughout, as well as having oversight and involvement in the creation of new lending features. You'll also work closely with the wider lending product team, including contributing to the broader lending roadmap. You'll have touch points with our existing and future clients to ensure we support them effectively. You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. What you'll get to do Take ownership of a best-in-class lending product by scoping out breakthrough features, and owning the end-to-end delivery of your sub-domain(s) in close alignment with the Product and Engineering domain leaders. Contribute to the overall lending roadmap with inputs from your subdomain(s) You'll work cross-functionally with engineers, designers, document writers, and QA to drive the design and delivery of improvements to the product that align with the vision of the business, taking into account existing and potential clients. You'll confidently and independently prioritise incoming tasks and clearly communicate 'the what' and 'the why' of each decision to both internal and external stakeholders. You'll manage deadlines and be responsible for proactively raising delivery risks that may impact our client projects. You'll develop a close relationship with our Delivery and Customer Success teams, taking the lead on assessing feature requests and client requirements as a key input into overall feature and roadmap definition. You'll work closely with our Business Development team by helping the team understand Engine's capabilities in your domain and joining early-stage Sales conversations as an SME. You will be responsible for being the champion of the feature, telling different teams and clients about the product, and adapting your style of communication and materials to different stakeholders You'll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context. Hear more from the team in some case studies, below, and our work with Women In Tech . Product in Practice Requirements Your background 5+ years of direct Product manager/owner experience, ideally in FinTech or with a regulated lender You have owned and delivered new features, projects or products from start to finish and have gathered clear learnings on what went well and what didn't. You've then ensured the successful in-life maintenance of the feature (or project) going forward. Relevant experience in one or more of our lending subdomains: Origination, Credit Cards, Overdrafts, Collections and Mortgages & Term Lending. Experience working across different regions and jurisdictions is a plus You are comfortable leading multiple workstreams on the go as well as presenting existing and new capabilities internally and externally to clients. You have experience working directly with APIs. You have a keen eye for mobile UX and a good understanding of market trends in the lending world. You have experience of rapidly understanding problems and presenting solutions in a structured and informative manner that facilitates decision making. Your skills You're able to manage competing priorities, whilst keeping sight of the big picture and driving towards an end goal. You are intellectually and technically curious and enjoy learning what things do and how they work. You have a knack for understanding technical concepts and enjoy getting into the details with engineering and design. You have good communication skills that will be required to work with both internal and external stakeholders. You're comfortable handling ambiguity and working in a flat structure. You proactively take accountability for important and strategic activities. Interview process Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team: 45 minute with someone from the team 1 hour with two more people from the team including our Technical Product Director 45 minutes with two of the senior leadership team Benefits 33 days holiday (including public holidays, which you can take when it works best for you) An extra day's holiday for your birthday Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off 16 hours paid volunteering time a year Salary sacrifice, company enhanced pension scheme Life insurance at 4x your salary & group income protection Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton Generous family-friendly policies Incentives refer a friend scheme Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing You may be put off applying for a role because you don't tick every box. Forget that! While we can't accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren't sure if you're 100% there yet, get in touch anyway. We're on a mission to radically reshape banking - and that starts with our brilliant team. Whatever came before, we're proud to bring together people of all backgrounds and experiences who love working together to solve problems. Engine by Starling is an equal opportunity employer, and we're proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Dec 06, 2025
Full time
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job CategoryCustomer SuccessJob Details About Salesforce Salesforce is the AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.The Customer Success team within Signature Success is looking for a driven and customer-focused Customer Success Manager (CSM) to serve as a primary contact point for Salesforce's largest and highest-profile customers. You will have responsibility for partnering with a small number of assigned accounts, maintaining a continual focus on the customer's business goals to improve their overall technical and operational health and realize the maximum value out of their Salesforce investment. The Customer Success Manager maintains awareness of the customer's key events, needs, potential risks, and value drivers. As a trusted advisor, the CSM will build a track record in customer success through superb communication with partners and extensive knowledge of the Salesforce platform to translate their business needs to solutions. You will forge relationships with your customers and account teams, develop a deep technical understanding of their Salesforce implementation, share standard methodologies, and adoption of proactive services. These activities will enable you to proactively set the customer up for success through optimization of the platform, with special care during critically important peak events. As a CSM, you will occasionally act as a point of contact for any major incidents, owning the customer's expectations and communications through the resolution of such incidents. The CSM acts as the technical main interface on behalf of our customers and works closely across both internal and external collaborators, including partners and ISVs, as required to address the customer needs. The ideal CSM has an extraordinary focus on the success of the customer, is an exceptional communicator, exhibits professionalism, is dedicated to meeting and exceeding expectations, enjoys forming relationships, has excellent collaboration skills, and has the ability to learn new technologies quickly. Your Impact Serve as the single point of customer accountability responsible for the orchestration of all Signature deliverables, experience, renewal, and expansion. Cultivate and maintain stakeholder relationships with the customer's IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature. Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer Acting as an advisor to your customers for the adoption of new features of Salesforce's annual release schedules and identifying potential challenges and risks to your customer's implementation Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success. Act as an advocate for customers during the triage and resolution of high-severity cases to assist with the timely resolution of these issues. Proactive Support & Enhancement: Conduct quarterly reviews, identify trends, and provide tailored release recommendations to ensure stability, performance, and feature enhancement. Internal Relationship Building: Forge strong multidisciplinary relationships with Sales, Engineering, and Product Management to lead and coordinate customer relationships for success and revenue opportunities. The CSM may be required to occasionally be available for some after-hour or weekend coverage depending on the customer's need. Evolution of Roles: Anticipate and adapt to role changes per evolving Salesforce needs. Minimum Skills: Experienced professional with 8+ years of relevant industry expertise in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, Technical and/or Solutions Architecture. Exceptional English communication and presentation skills with demonstrated ability to communicate and influence effectively at all levels of the organization, including executive and C-level. Skills for analyzing technical concepts, translating them into business terms, and mapping business requirements into technical features. Ability to explain complex technical concepts in business-friendly terms to customers, then explain customer needs to internal partners. Knowledge of software development process and design methodologies. Experience leading efforts of cross-functional teams to facilitate the resolution or disposition of customer needs or projects. Preferred Requirements: +2 years in the Salesforce Ecosystem. Salesforce product certifications are a plus ( Administrator , Advanced Administrator, Platform App Builder, Service Cloud Consultant, Sales Cloud Consultant ). Knowledge of Salesforce products and features, capabilities, best use, and how to deploy. Degree or equivalent experience required. Experience will be evaluated based on the strengths you'll need for the role (e.g. demonstrated behaviors in previous jobs, that align to role needs such as extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)Unleash Your PotentialWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best , and our AI agents accelerate your impact so you can do your best . Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future - but to redefine what's possible - for yourself, for AI, and the world.AccommodationsIf you require assistance due to a disability applying for open positions please submit a request via this .We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt-in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.Posting StatementAny employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
Dec 06, 2025
Full time
About Us 3173 is a privately owned UK firm of pensions experts with clients throughout the UK, serviced from offices in London, Belfast, Glasgow, Manchester, Birmingham, Bristol and Leeds. The 3173 Group of companies includes Dalriada Trustees Limited (Dalriada) one of the UK's largest professional pension scheme trustee companies. Spence & Partners provides full pension actuarial, consulting, investment consulting and administration services that provide simply smarter solutions for trustees, employers and members and Mantle: reimagines the traditional models of defined benefit pensions administration and actuarial valuation software. The 3173 Culture Our primary aim is to provide interesting, worthwhile and healthy careers for all our people; we believe that this emphasis sets us apart from our competitors. We are defined by our ethos and by our goal: Our ethos is an individual and collective commitment achieved through carefully balancing responsibility with freedom and flexibility, all of which is underpinned by a willingness to work interdependently. When we get this balance right, it is how we do our best work. We look after our staff first and foremost, but for a commercial purpose, which is to deliver great service profitably. By focusing on our goal, we provide the best outcomes for pension scheme members, trustees, and employers. About You You will be working as part of our outsourced pensions management and scheme secretarial team. You will act as the lead and day to day contact for our clients and will manage the delivery of services to the client through our client teams. To make an impact in this role you will be self-motivated and eager to improve member outcomes. Your technical pensions knowledge will be balanced with an ability to effectively communicate to a wide range of stakeholders. Your verbal and written communications will be tailored to suit the needs of the audience, and you will be an active promoter of our pensions management services, including helping respond to business opportunities. You should understand the importance of building and maintaining relationships with clients, networking contacts and your fellow colleagues. You will be expected to work with your team on a range of pension management and scheme secretarial appointments. Your appointments will be varied and could include managing scheme secretarial support to to project and advisor management. You will have proven project management and organisation skills as well as evidence of building and managing relationship skills. You will be able to provide leadership and support to other members of your team. You will have the capability to work independently and collaboratively with colleagues across our multi-site business, to ensure timely and high quality delivery to our clients. You will be committed and driven to deliver service excellence. Responsibilities & Criteria We are a multi-award winning pension services firm and part of an integrated group of privately owned companies. Since our inception we have grown to be one of the largest provider of pensions trusteeship and governance services in the UK, with over 300 appointments. Our pensions specialists are all employed and we are committed to providing professional careers, supporting the Pensions Management Institution (PMI) qualification for our pension managers. Our business is based on a client-centric culture which provides high-quality professional service through strong personal relationships. We have offices in Belfast, Glasgow, Manchester, London, Bristol, Leeds and Birmingham and operate in a hybrid model of working, whereby you will have the opportunity to work in the office and at home. Our team of pensions professionals come from a wide range of professional backgrounds which we would like to further enrich. Therefore we are looking for candidates with a background in pensions management, scheme secretarial, pensions consultancy, pensions administration or pensions project management. Key Responsibilities Core responsibilities include: Act as a lead for outsourced support for in-house pensions teams Act as scheme secretary on a permanent or interim basis Act as day to day contact for clients and scheme advisors Overall project management of a portfolio of pension schemes and specific projects being undertaken Oversee and maintain services in line with the client contract and internal quality standards Lead on issue resolution Oversee delivery of all aspects of pension scheme governance to ensure full compliance/no breaches Own the scheme business plan and lead on addressing any diversion from the plan Monitor budget and ensure recovery and profitability with minimal write-off, identifying out of scope activities Lead on client pensions management projects - for example, management of adviser review projects. Assist with refinement of pensions management processes Check/review supplier bills and oversee payments Business growth responsibilities include: Build a growing network of professional contacts at a regional level Identify business development opportunities and broker an introduction to the business Lead new business pitches Participate in weekly business development calls as appropriate Regularly write blogs and articles as marketing collateral Deliver on client seminars Identify and share opportunities for product and service enhancements through client proposition and revenue generating opportunities Support the growth of new business People leadership & management responsibilities Act as a line manager - setting objectives, giving feedback, appraising performance and addressing performance issues Act as a mentor and support to team members Manage resource requirement across clients Personal growth responsibilities Actively build skills and experience Keep abreast of all regulatory and governance changes Attend training, both technical and other business skills Essential Criteria Team player Solid pensions industry background, with scheme secretarial and governance experiance Recent experience in a role which specifically included occupational pension scheme responsibilities Full understanding of pension management and the work carried out by Dalriada Able to demonstrate technical understanding of pension legislation, regulations and other relevant legislation, codes of practice, including scheme management and compliance, best practice guides and a good knowledge of defined benefit and defined contribution schemes Excellent budget management skills Proven track record of project management exposure Evidence of client management responsibility and ability to manage and progress multiple strands of activity Excellent communication skills, both written and oral, with the ability to articulate technical points into lay terms Excellent organisation skills and ability to prioritise and work to client deadlines Experience of new business activity including new business pitches, networking and attending industry events. Use of computerised systems e.g. Microsoft Office products; in particular Excel, Word and PowerPoint; and the ability to learn and utilise bespoke systems and procedures. Mentoring/line management experience Excellent understanding of profitability Desirable Criteria Attainment of the Pensions Regulator's Trustee toolkit Working towards or successfully completed a relevant Professional Qualification (such as APMI or FPMI) Circumstances Location : UK Wide Working hours: Monday to Friday, 37.5 hours per week with additional hours as and when required. All roles are subject to a six-month probationary period and all prospective employees are required to complete an Access NI check. As part of the pre-hire process the successful candidate will be subject to reference checking security vetting. 3173 is an Equal Opportunity Employer. Applying with a disability or long-term health condition? As part of our belief that we benefit from the differences among us we are committed to increasing the representation of disabled colleagues and want to remove any barriers or challenges that get in the way of candidates with a disability or long-term health condition from applying to work with us. If there is support or an adjustment that we can provide to enable you to be at your best during the recruitment and selection process, we encourage you to advise us in good time so that we may make suitable arrangements. We understand that being open with us may feel uncomfortable so please only share with us the information that you are comfortable to share, and rest assured that we will use this only to provide you with the right support. Any information you give us will be treated completely confidentially. To discuss this further please call and ask to speak to a member of the P&C team.
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
Dec 05, 2025
Full time
The PureGym Way The PureGym Group is a top-10 global gym business with over 700 total sites and 2.5 million members across 6 countries. Our mission is to bring high quality, affordable fitness to everyone, everywhere, ensuring customer centricity is woven into the breadth of our product. We champion diversity and are committed to providing a workplace where everyone feels free to be. We're proud to be recognised as a Top Institute Employer , reflecting our commitment to excellence in employee experience and workplace culture . See our careers page for full benefits. We offer: Free nationwide gym membership for you + 1 Hybrid working A truly flexible working culture Personal private healthcare, including digital GP Life insurance x4 Company pension contribution 25 days annual leave, plus 1 personal day Option to purchase additional holiday (up to 5 days) Great learning & development resources Enhanced maternity pay, paternity and adoption leave The Role Location: London (2-3 days in the office)Type: Full TimeContract type: Permanent Application: Closing date Monday 8 December We are looking for a Commercial Manager to drive commercial decision-making across our 450+ gyms in the UK. This role will be involved in setting pricing strategy, tracking and responding to competitor threats, managing discounting & promotions and much more. This is a Hybrid working role. This will be based in our London office 2-3 days a week. In this fast-paced environment, you will be responsible for driving commercial value at a gym level by identifying areas of opportunity. You will leverage our suite of revenue-driving levers including price, promotions and product architecture, whilst also shaping the roadmap of initiatives for the team and taking on ad-hoc strategic commercial projects. Key duties will include: Pricing Strategy: Think about how best to balance the volume / price equation across each of our 450+ UK gyms, which are all priced individually. Analyse the different factors that influence pricing decisions to deliver on PureGym's short- and long-term revenue ambitions. Competitor Tracking & Response: Build a detailed understanding of our competitors to become PureGym's resident expert on the competitive landscape. Use this knowledge to set & execute our competitor response strategy, protecting revenue where we are impacted by competitor action. Commercial Management of High Value Gyms: Set the strategy for commercially managing gyms through new site openings, refurbishments and transfers, and work with other stakeholders to ensure these key moments are a success. Ad-Hoc Strategic Projects: Work on high-impact commercial projects that drive long-term value for the business, such as the price architecture we use to sell memberships. Play a leading role in shaping the roadmap for the Revenue Management team and evolving the future of the department. Line Management of Commercial Analyst: Manage a Commercial Analyst who will provide data and insights to influence decision-making, while building a great team culture and developing their skills. Lead Commercial meetings: Set the agenda for and lead the presentation of a range of regular Commercial meetings with senior stakeholders from across the business. The Person We are looking for an ambitious individual with strong Commercial acumen who can hit the ground running, identify areas of opportunity, communicate this effectively to stakeholders and drive real value for PureGym. The following core attributes are essential: Commercial thinker & value driver - Adept at identifying opportunities to drive commercial value through day-to-day decisions, bringing a proactive mindset to optimising our Revenue Management capabilities. Analytical firepower - Strong financial and scenario modelling skills, with the ability to conduct complex analysis where required to support commercial decision-making and evaluate business outcomes. Self-starter & ability to work in a fast-paced organisation - Thrives in a dynamic environment, taking ownership and driving initiatives without constant direction. Adaptable and resilient when priorities shift. Strong written and verbal communication skills - Leads meetings with senior stakeholders and collaborates effectively on cross-functional projects. Compelling storyteller who turns analysis into narratives that influence decisions across all levels. Strategic thinker & problem-solver - Comfortable tackling complex and varied strategic problems with innovative solutions, translating data and insights into actionable strategies. Attention to detail, without losing sight of the big picture - Delivers precise and accurate analysis, whilst ensuring recommendations are aligned to the broader strategic context. Required experience / qualifications: 3+ years of experience in a strategic or commercial role Bachelor's degree in a relevant field from a top-level University Highly proficient in Excel and PowerPoint Experience working with different stakeholders across an organisation to deliver Commercial value Preferable experience / qualifications: Experience in a consumer or subscription business, or in a consulting environment that covers these industries Experience in pricing strategy or revenue management PureGym is proud to be an equal opportunities employer. Our company mantra is 'Everybody Welcome' and we are dedicated to promoting a diverse and inclusive place to work. From a hiring standpoint, we welcome applicants from all backgrounds and are committed to ensuring that our PureGym colleagues reflect the diversity of the nation as well as our millions of gym members we serve. Join us on our mission is to bring high quality, affordable fitness to everyone, everywhere. Please note: Applications will be reviewed on a rolling basis, and the advert may be withdrawn at any time. Early application is encouraged. Internally the position will be known as Revenue Manager.
With some support, manage the profitability, growth, and retention of an assigned portfolio comprised of routine to moderately complex accounts across most of our products. With some support, underwrite and negotiate moderate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). With oversight, you will proactively manage your portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. Take corrective action in collaboration with your Manager / Team based on identified risk characteristics. Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. Proactively utilise various technology platforms to quote and bind risk efficiently. Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. Foster and maintain relationships with brokers by phone, email or other communication channels to market and sell Travelers products to write and retain accounts consistent with our risk appetite. Must be able to travel to meetings. Execute submission, quotes and renewals with guidance from your manager and working in partnership with the sales team. Mentor less experienced underwriters. Perform other duties as assigned. A Levels of similar qualification. Knowledge: Some knowledge of products, the regulatory environment, and the local insurance market. Analytical/Critical thinking: Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Communication/Influence: Communication skills with the ability to negotiate with agents and brokers. Inclusion: Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Industry / Competitor Analysis: Review competitor press releases, and industry trade press for helpful insights. Project Management: Participate in projects that involves the implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit .
Dec 05, 2025
Full time
With some support, manage the profitability, growth, and retention of an assigned portfolio comprised of routine to moderately complex accounts across most of our products. With some support, underwrite and negotiate moderate risks to minimise risk and maximise profitability, including Mid Term Adjustments (MTAs). With oversight, you will proactively manage your portfolio, ensuring key performance indicators are consistently achieved and you actively target new business and retention. Take corrective action in collaboration with your Manager / Team based on identified risk characteristics. Identify and capture opportunities to write additional lines of business using knowledge of products, risk characteristics and appetite. Proactively utilise various technology platforms to quote and bind risk efficiently. Cultivate and maintain relationships with internal partners within the business unit and across the enterprise to identify cross-selling opportunities. Foster and maintain relationships with brokers by phone, email or other communication channels to market and sell Travelers products to write and retain accounts consistent with our risk appetite. Must be able to travel to meetings. Execute submission, quotes and renewals with guidance from your manager and working in partnership with the sales team. Mentor less experienced underwriters. Perform other duties as assigned. A Levels of similar qualification. Knowledge: Some knowledge of products, the regulatory environment, and the local insurance market. Analytical/Critical thinking: Critical thinking skills with the ability to underwrite, market products, identify financial challenges, and analyse available information to make decisions in alignment with our risk appetite. Communication/Influence: Communication skills with the ability to negotiate with agents and brokers. Inclusion: Ability to work with people from different backgrounds, experiences, cultures, races, etc. and views those differences as assets to be leveraged to accomplish business goals and objectives. Industry / Competitor Analysis: Review competitor press releases, and industry trade press for helpful insights. Project Management: Participate in projects that involves the implementation of non-complex, routine business and regulatory changes relating to the enhancement, maintenance or introduction of new products. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.Travelers reserves the right to fill this position at a level above or below the level included in this posting.To learn more about our comprehensive benefit programs please visit .
Our client is expanding its successful e-commerce brand into physical retail and is seeking an accomplished Business Developer to lead this next stage of growth. This role offers the opportunity to build strategic retail partnerships, secure listings, and shape how the brand establishes and scales its presence in stores globally. As the Business Development Manager, you will get the chance to take ownership of a high-impact commercial initiative and play a central role in the brand's retail success. You will enjoy the freedom to shape strategy, collaborate closely with senior leadership, and make a measurable contribution to the company's growth. A competitive salary, performance-based bonus, and career development opportunities are available. What You'll Do: Pitch and present products to retail buyers, with compelling proposals that highlight the brand's unique edge over competitors. Build and nurture strong relationships with retail partners to secure shelf space and drive long-term success. Negotiate contracts and terms with retailers to ensure mutually beneficial partnerships. Execute the contracts flawlessly. Identify and pursue opportunities to expand the brand into new stores, chains, and territories. Create buzzworthy campaigns that boost brand visibility and drive foot traffic to retail locations and drive customer awareness. Oversee store onboarding to guarantee a smooth launch and consistent presence. Monitor retail performance metrics (e.g., sell-through rates, stock turnover, margins) and competitor activity to refine sales strategies and maximise growth. Guide inventory strategy for retail stores, advising on shipment planning, stock levels, and best practices to ensure products are available when and where they're needed. Stay ahead of market trends and competitor activity to position the brand as a must-have for retailers. Identify opportunities to scale our brand into new stores and territories. What We're Looking For: Proven experience in B2B sales, ideally placing products into physical retail or expanding brand presence in new markets. A track record of successfully pitching to retail buyers and securing contracts with major stores or chains. Strong negotiation skills and the ability to craft persuasive, data-driven proposals. Familiarity with retail dynamics, including buyer expectations, shelf placement strategies, and market trends. Entrepreneurial mindset with a hunger for closing deals and driving growth. Exceptional communication, relationship-building, and problem-solving skills. Comfortable using CRM tools or retail analytics software to track performance and opportunities. Experience with retail management or inventory software. Entrepreneurial, data-driven, and highly organised. Excellent relationship management, communication, and problem-solving skills. Salary details: Base salary: £55,000 - £75,000 Bonus / commission: £10,000 - £30,000+, tied to new account wins and sales performance Total on-target earnings: typically £65,000 - £100,000+ How to Apply: If you are interested in this role and would like to learn more, then we would love to hear from you. Please attach an up-to-date copy of your CV to the link provided and we will be in contact.
Dec 05, 2025
Full time
Our client is expanding its successful e-commerce brand into physical retail and is seeking an accomplished Business Developer to lead this next stage of growth. This role offers the opportunity to build strategic retail partnerships, secure listings, and shape how the brand establishes and scales its presence in stores globally. As the Business Development Manager, you will get the chance to take ownership of a high-impact commercial initiative and play a central role in the brand's retail success. You will enjoy the freedom to shape strategy, collaborate closely with senior leadership, and make a measurable contribution to the company's growth. A competitive salary, performance-based bonus, and career development opportunities are available. What You'll Do: Pitch and present products to retail buyers, with compelling proposals that highlight the brand's unique edge over competitors. Build and nurture strong relationships with retail partners to secure shelf space and drive long-term success. Negotiate contracts and terms with retailers to ensure mutually beneficial partnerships. Execute the contracts flawlessly. Identify and pursue opportunities to expand the brand into new stores, chains, and territories. Create buzzworthy campaigns that boost brand visibility and drive foot traffic to retail locations and drive customer awareness. Oversee store onboarding to guarantee a smooth launch and consistent presence. Monitor retail performance metrics (e.g., sell-through rates, stock turnover, margins) and competitor activity to refine sales strategies and maximise growth. Guide inventory strategy for retail stores, advising on shipment planning, stock levels, and best practices to ensure products are available when and where they're needed. Stay ahead of market trends and competitor activity to position the brand as a must-have for retailers. Identify opportunities to scale our brand into new stores and territories. What We're Looking For: Proven experience in B2B sales, ideally placing products into physical retail or expanding brand presence in new markets. A track record of successfully pitching to retail buyers and securing contracts with major stores or chains. Strong negotiation skills and the ability to craft persuasive, data-driven proposals. Familiarity with retail dynamics, including buyer expectations, shelf placement strategies, and market trends. Entrepreneurial mindset with a hunger for closing deals and driving growth. Exceptional communication, relationship-building, and problem-solving skills. Comfortable using CRM tools or retail analytics software to track performance and opportunities. Experience with retail management or inventory software. Entrepreneurial, data-driven, and highly organised. Excellent relationship management, communication, and problem-solving skills. Salary details: Base salary: £55,000 - £75,000 Bonus / commission: £10,000 - £30,000+, tied to new account wins and sales performance Total on-target earnings: typically £65,000 - £100,000+ How to Apply: If you are interested in this role and would like to learn more, then we would love to hear from you. Please attach an up-to-date copy of your CV to the link provided and we will be in contact.
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Dec 05, 2025
Full time
Has responsibility for all customer facing activities and for providing a consistently high quality experience for new and existing customers in a small/medium size cluster. Maersk is a global leader in integrated logistics and have been industry pioneers for over a century. Through innovation and transformation we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. At Maersk, we believe in the power of diversity, collaboration, and continuous learning and we work hard to ensure that the people in our organisation reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk. What we offer This is an exciting career opportunity in an international, challenging business setting known for diversity and high paced environment. You will get to focus on creating valuable relations with current and new customers and work with highly professional teams in an environment where you will be valued, recognized and well rewarded. You will work with amazing and diverse colleagues with a deep sense of commitment to live Our Values and together, go all the way for our customers, society and for each other. Are you an experienced Customer Experience Manager with a supply chain management background? Are you looking for a new challenge within an organization that has people and customers at the heart of everything do? As a Maersk Customer Experience Manager, you will be an integral part of establishing the Contract Logistics capabilities and growth in Europe. You will be a key driver in ensuring proactive customer support and a seamless customer experience in cross-functional teams, and across all products in scope. Key Responsibilities Deliver an Integrated Customer Experience that uniquely matches the vertical(s) portfolio Map synergies across managed Vertical(5) and lead teams to identify and execute consultative initiatives addressing specific customer needs served by Maersk. Accountable to own, create, maintain and test a business continuity plan for critical customer processes in Ocean and final leg deliveries. Develop and sustain a capable Integrated CX Organization Leading, directing and coaching CX team leaders, and monitoring / managing that CX teams are coached and supported to enable their development Ensure CX teams are trained in accordance with global standards, and have in-depth understanding of customer-specific SOPs Build teams with strong knowledge of local products and services, and with functional competencies, who can timely and cost efficiently maximize customer value of all 'By Maersk' models Deliver on Integrated CX growth and profitability plans Up- and cross-sell to all customers, and their supply chain partners (where relevant), in accordance with global policy Actively monitor and manage volume trajectory to support business planning (ROFO), and expedite new and additional business conversion Accountable for/ Consulted about Customer satisfaction across Vertical portfolios Retention and growth of local Booster accounts Executing growth plans (up- and cross-selling and fast-tracking molementations). Vertical portfolio volume forecasting (for resource planning) New opportunities and product growth We are looking for Ability to lead large teams with diverse customer portfolios Lead in customer experience / order management with customer-led mindset Establishing senior business relationships with customers and their supply chain partners Broad knowledge of supply chain strategy and execution in global business environment Ability to lead coach and motivate teams towards a shared vision with clear goals Balance expertise in customers' pursued goals and Maersk business priorities to arrive at win win outcomes There's never been a better time to join us. If you want to feel truly included in a business that shares in success, there's a world of opportunity waiting. Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
Grade: RCS Grade K Contract Type: Permanent (Full-Time) Location: Remote with UK wide travel DHL Supply Chain is the World's leading logistics company, and we are looking for a dynamic and results-driven Military Engagement Partner to join our team and play a key role in shaping our future. If you are passionate about optimising outputs, harnessing the skillsets of Service leavers and providing a key link to the Ministry of Defence (MoD) on matters including the Employment Recognition Scheme and Military Covenant, this is your chance to make a significant impact. WHAT YOU'LL DO You will manage a Military Engagement Programme of work, ensuring alignment with organisational strategy and objectives. Support and optimise the contribution of veterans within the business, while also developing the profile of DHL within the military community. Act as the primary liaison with the MoD for Employment Recognition Scheme (ERS) and Military Covenant matters, including engagement with Defence Relationship Managers (DRM) and related military recruitment initiatives. Plan, coordinate, and represent the organisation at military and veteran recruitment fairs across the UK, including arranging all required funding, equipment and resources. Partner with the internal Resourcing Team to identify key workforce pinch points and attract ex-service personnel into appropriate roles. Coordinate the recording of veteran's skillsets to ensure the business can employ talent in the most productive way possible. Communicate DHL activity within the military environment to contribute to the social value landscape. Coordinate the Military Steering Committee and drive its outputs. WHAT YOU'LL BRING Recent military experience at Senior Non-Commissioned Officer level or above. Strong interpersonal and communication skills. A self-starting can do attitude is vital in this role. Ability to manage multiple projects and deadlines. Proficiency in using IT systems especially Microsoft Office Suite. Understanding of Joint military culture, structures and roles and responsibilities. Have a high attention to detail and the ability to work to deadlines. Desirable - knowledge of the recruitment processes used in complex organisations. WHY JOIN US? Private Medical Insurance 25 days annual leave with the option to buy additional days Discretionary bonus based on performance We're happy to talk about flexible working - just ask about alternative patterns at interview Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution Free confidential 24/7 GP consultations Hundreds of retail and lifestyle discounts Affordable loans, savings schemes and free mortgage advice Visit to learn more WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January date. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
Dec 05, 2025
Full time
Grade: RCS Grade K Contract Type: Permanent (Full-Time) Location: Remote with UK wide travel DHL Supply Chain is the World's leading logistics company, and we are looking for a dynamic and results-driven Military Engagement Partner to join our team and play a key role in shaping our future. If you are passionate about optimising outputs, harnessing the skillsets of Service leavers and providing a key link to the Ministry of Defence (MoD) on matters including the Employment Recognition Scheme and Military Covenant, this is your chance to make a significant impact. WHAT YOU'LL DO You will manage a Military Engagement Programme of work, ensuring alignment with organisational strategy and objectives. Support and optimise the contribution of veterans within the business, while also developing the profile of DHL within the military community. Act as the primary liaison with the MoD for Employment Recognition Scheme (ERS) and Military Covenant matters, including engagement with Defence Relationship Managers (DRM) and related military recruitment initiatives. Plan, coordinate, and represent the organisation at military and veteran recruitment fairs across the UK, including arranging all required funding, equipment and resources. Partner with the internal Resourcing Team to identify key workforce pinch points and attract ex-service personnel into appropriate roles. Coordinate the recording of veteran's skillsets to ensure the business can employ talent in the most productive way possible. Communicate DHL activity within the military environment to contribute to the social value landscape. Coordinate the Military Steering Committee and drive its outputs. WHAT YOU'LL BRING Recent military experience at Senior Non-Commissioned Officer level or above. Strong interpersonal and communication skills. A self-starting can do attitude is vital in this role. Ability to manage multiple projects and deadlines. Proficiency in using IT systems especially Microsoft Office Suite. Understanding of Joint military culture, structures and roles and responsibilities. Have a high attention to detail and the ability to work to deadlines. Desirable - knowledge of the recruitment processes used in complex organisations. WHY JOIN US? Private Medical Insurance 25 days annual leave with the option to buy additional days Discretionary bonus based on performance We're happy to talk about flexible working - just ask about alternative patterns at interview Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution Free confidential 24/7 GP consultations Hundreds of retail and lifestyle discounts Affordable loans, savings schemes and free mortgage advice Visit to learn more WHO WE ARE We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more. BUILDING AN INCLUSIVE WORKPLACE At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day. As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs. Please be aware that interviews are provisionally scheduled to take place during the week commencing 5th January date. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.
