Job Description
On-Site Support Engineer Based out of Venom IT Office in Sale £25,000 + Excellent Benefits
Join one of the UK s fastest-growing cloud service providers and take your IT career to the next level!
At Venom IT, we don t just keep businesses online we power their success through cutting-edge technology, cloud innovation, and world-class support. We re now looking for a proactive, hands-on On-Site Support Engineer to join our growing technical team in Sale.
If you love being on the move, solving problems face-to-face, and working with a variety of technology every day, this is the role for you.
What s In It For You:
- 23 days holiday + bank holidays
- Birthday day off paid!
- Private Medical Healthcare (mental health, optical & dental cashback)
- Gym membership & Reward Gateway discount scheme
- Length of Service bonuses and career development opportunities
- Auto-enrolment pension
- Free onsite parking
- Quarterly socials & annual Christmas party
Key Responsibilities of the On-Site Support Engineer:
- Installing, configuring, and supporting PCs, laptops, and tablets to company specs.
- Troubleshooting hardware and software issues with speed and precision.
- Onboarding new users using Active Directory and company systems.
- Managing internet connectivity setups, including phone hotspots and modems.
- Supporting both local and remote users in a Windows environment.
- Performing IMAC tasks (Install, Move, Add, Change) and maintaining accurate ticket records.
- Travelling to client sites (50%+ of your time) a company vehicle will be provided wherever possible.
- Occasionally working after-hours to keep clients running seamlessly.
What We re Looking For:
- 1 3 years experience in IT user support (hardware/software).
- A strong understanding of Windows OS, networking, and server environments.
- Great communication skills confident, professional, and personable.
- Excellent troubleshooting and analytical ability.
- A positive, adaptable, and detail-focused attitude.
- A full UK driving licence (essential for site visits).
Bonus points if you have experience with:
Network cabling, data centre support, or internet connectivity troubleshooting.
Why Join Venom IT?
We re an established, fast-growing cloud and cybersecurity MSP based in Sale, delivering secure, high-performance IT solutions to clients across the UK. You ll be part of a close-knit, forward-thinking team that s passionate about technology, teamwork, and continuous learning.
This is more than just a job it s your chance to grow into a trusted IT professional with a company that rewards initiative, skill, and energy.
Ready to take your IT career out on the road?
Apply today and become a key part of Venom IT s on-site support team!
